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Norton Hall Children and Family Centre
IA Charitable company, founded in 20061
Trustees Report and Financial Statements
For the year ended 31 March 2024
Charlty number 1112752
Company number 05052641
The pictures above show- left- the Dolphin Centre predevelopment. and- right- our
newly developed Dolphin Women's Centre. We launched the new Centre with its Lakeside
Cafe in September 2023.

Norton Hall Chlldren and Family Centre Trustees Report and Financlal Statements- Year ending 31¥t March 2024
CONTENTS
Pages
Trustees Report for YE24
1-13
Independent Examiner's Report
14
Statement of Financial Activities
15
Balance Sheet
16
Notes forming part of the financial statements
17-23

Norton Hall Chlldren and Family Centre Trustees Roport and Financial Statements- Year ending 31st March 2024
TRUSTEES REPORT
The Trustees are pleased to present their report and independently examined financial statements for the
year ending 31" March 2024, which are also prepared to meet the requirements for a directors, report and
accounts for Companies Act purposes.
The financial statements have been prepared in accordance with the accounting policies set out in note I
to the accounts and comply with the Charity's governing document, applicable law, the Charities Act 2011,
the Companies Act 2006, and the requirements of the Statement of Recommended Practice, Accounting
and Reporting by Charities" ISORPI issued in March 2005.
REFERENCE AND ADMINISTRATIVE INFORMATION
Charity name..
Charity registration number,.
Company registration number..
Registered Office.,
Norton Hall Children and Family Centre
1112752
05052641
Ralph Road, Saltley, BIRMINGHAM B8 INA.
Trustees
Ms Wendy Kerr Chair
Mr lftikar Karim Secretary
Ms Ghazala Parveen
Appointed April 2015
Appointed December 2004
Appointed September 2015
Appointed February 2004
Appointed April 2015
Mr John Freeman
Ms Maryam Khan
Secretary
Mr lftikar Karim
Chief Executive Officer
Suzanne Knipe
Bankers
Unity Bank,
9 Brindley Place, Birmingham Bl 2HB
Independent Examiner
P & W Social Accountants
The Barn, 173 Church Road, Northfield, Birmingham B312LX.

Norton Hall Children and Family Centre Trustees Report and Financlal Statements- Year ending 313t March 2024
CHAIR'S REVIEW
l am very proud to present my summary of thisyear's report for the Norton Hall Children and Family
Centre. Our operations include the Dolphin Women's Centre in Ward End Park.
Once again this has been a very busy and eventful year, as our charity has continued to support some of
the most vulnerable and disadvantaged women, children, and families in East Birmingham.
In total across both Centres, we helped over 1,600 local women, children, and young people to improve
their wellbeing and life chances.
Four in five of the families we supported last year are on low incomes, and we have seen a continuing
increase in demand in people seeking advice and support, particularly with debt and financial distress.
Our Winter food project was a lifeline to many of our families, and this year we were able to more than
double food provision-food parcels and hot meals for children and women attending our Centres-
compared to last year.
At Norton Hall we provided preschool education, positive activities and mentoring support for almost 540
local children aged 2-16. Our after school and holiday activities provided free childcare to many parents
struggling with the cost-of-living crisis, enabling them to remain in employment.
In July we launched a new three-year phase of our Starfish project, using mentoring support and positive
activities to improve children's coping strategies, wellbeing and relationships. In parallel the project is
working with parents to equip them to support their child's mental health, and to improve their wellbeing,
At the Dolphin Centre we completed a major redevelopment of the building and its grounds in Ward End
Park and opened for business in September 2023, supporting almost 840 local women across the year.
This included opening our new Lakeside community Café for business. We are developing the Café as a
social enterprise.. providing training, employment and volunteering opportunities for local women, whilst
providing Café facilities for centre visitors and local families to enjoy within the local park. Any surplus
ncome generated will be used to fund services offered at the Centre,
Developments at the Dolphin Centre have increased our establishment costs significantly.
However, excluding fundraising and governance costs, 95p in every £1 was spent directly supporting our
community. This includes the premises costs of the buildings in which our activities are delivered. Whilst
we grew our income to almost £950k, we spent almost £900k, leaving us with just over two months free
reserves in relation to our year ending 2025 budget,
We would like to thank all our partners and funders for their much-valued support throughout this year.
YoLJr support is needed now more than ever as we set out to realise the ambitious plans we have for both
centres.
Finally, a big thank you to my fellow Trustees, and our dedicated staff and volunteer teams, whose hard
work provides a invaluable service to the community.
Ms Wendy Kerr
Chair of Trustees

Norton Hall Children and Family Centre Trustees Report and Financial Statements- Year ending 31rt March 2024
OBJECTIVES
Background
Whilst established in its current form in 2006, the charity has a So-year track record of community-based
service delivery. Since 2013, our operations include running the Dolphin Women's Centre in Ward End
Park. Our mission is to support local children, young people, and women to overcome disadvantage.
Charitable objectives
The objects of the charity, as set out in its Memorandum of Association are.,
To relieve poverty and advance health and education in the City of Birmingham, and to address the
needs of disadvantaged women, children and young people in the Hodge Hill, Ladywood and Small
Heath constituencies, by providing..
a community nursery, provision for out of school childcare,
and promoting the development of childcare provision aimed
at meeting the needs of low-income families.
b. holiday play schemes and other children's play provision,
support and provision for young people, including youth work
with girls and young women.
opportunities
for
education,
development.
support for the economic advancement of women, including
supporting women into employment and enterprise.
such further facilities as may be beneficial for the wider community
in the area of benefit.
training
and personal
2. To promote and organise co-operation in the achievement of the
above purposes.
These are two of our
nursery children.
ACHIEVEMENTS AND PERFORMANCE
We support our local community in the Ward End and Alum Rock areas of East Birmingham in Hodge Hill
constituency whose wards are all in England's IO%'most deprived,. Our community has a high proportion
of BAME residents, mainly of Pakistani heritage.
96% of the children we supported at Norton Hall were of BAME heritage and four in five were from families
facing economic hardship. Of the women we supported at the Dolphin Centre, two in five were lone
parents, 59% were long term unemployed and almost 700k had limited or no English Language skills.
Our community has really struggled with the cost-of-living crisis over the last year, and we have grown our
capacity in response. Overall, across both Centres we supported over 1,600 local women, children, and
young people to improve their wellbeing and life chances.
We thank our staff, volunteers, and Trustees who-through their hard work and dedication- have enabled
us again this year to respond to the increase in demand for our services. We also thank our partners-
whose expertise enhanced and broadened the support we could offer to our community.
Page 14

Norton Hall Children and Family Centre Trustees Report and Financial Statements - Year ending 319t March 2024
Winter food project
Post pandemic we initiated a food project, giving food parcels to families we knew were really struggling
with their finances. This project- spanning both Centres- has grown, and in response to demand we were
able to more than double food provision compared to last year. We provided..
Almost 2,200 food parcels to families attending our centres.
Nearly a 1,000 community lunches in our Lakeside Café to c.300 women attending the Dolphin Centre.
Almost 1,900 lunches at Norton Hall for over 450 children attending our holiday / after school activities,
We also provided 30 of our most vulnerable families with a Winter Food parcel to the value of £75.00
each to help them cope over the Christmas period.
Families supported were very appreciative, many were on the verge of poverty and desperately needed
support. Having a full stomach helped them undertake daily tasks, and the food support meant they could
pay other bills., it helped their children to concentrate, learn and improve their behaviour,
Having the conversation about not having enough food lor being reliant on food parcels) gave our staff an
opportunity to be able to talk openly about other forms of support. We signposted many families who
needed additional support to local food banks, housing support organisations, Job Centre plus advisors,
family support teams and other local organisations.
Feedback from families
"I cannot tellyou how much this has helped me. I was so stressed about Christmas and how I was
going to be oble to afford foocl for us all, I have been trying to cut down on what I wos planning to
get which has reolly made me feel like a bad mom. You do not know how much this is going to help
me and my children."
Norton Hall- our work with childreni young people and families
Qur work at Norton Hall provides parents with all year round after school and holiday childcare which is
either free or provided at a low cost. 62 children of working parents on low incomes benefited from after
school childcare this year. We also supported parents to repair family relationships through our Starfish
project,
During the year we provided early years education for 63 children aged 2-5. We also engaged 474 children
aged 5- 16 in a range of positive activities and mentoring support. Finally- with the help of partners we
supported 135 parents struggling with parental challenges.
Sunflower Gommunlty nursery
At our Nursery we provide pre-school education for local children whose
educational starting point in life is significantly lower than the national
average. Our OFSTED rating remains'GOOD'.
This year we enhanced our learning framework by introducing a'numeracy
programme, (counting collecting) to complement our 'accelerated
communication and language programme,.
80 % of the children we supported had English as an additional language,
Our new learning framework has ensured that they have the numeracy
alongside the literacy skills they need for starting School.
We have also continued to be a proactive partner in the local 'stronger
practice hub, part of the DFE Covid recovery programme for Early Years
Providers.

Norton Hall Children and Family Centre Trustees Report and Flnancial Statements- Year endlng 31rt March 2024
Children & Young People
We support some of the most vulnerable and disadvantaged children and young people in our community
to improve their emotional wellbeing and gain confidence to navigate and manage their often difficult and
challenging life circumstances,
We supported over 470 children this year, of whom 57% had special educational needs and / or disabilities.
Posltlv• actlvlties
Most of the children we look after engage in what we call
'positive activities, Sports, Arts, Drama, Forest School and
social activities, enabling them to gain interests and skills
and develop confidence.
412 children and young people participated after school
and during evenings, weekends and school holidays in
our busy programme, and the numbers accessing our
evening activities expanded.
Working with partners we delivered a range of
educational workshops, on subjects and issues that affect
our young people the most.
These included workshops on gangs and knife crime,
positive and healthy relationships, and practical first aid
skills led by expert speakers,
The re opening of the Dolphin Centre with its Forest School area- an oasis of nature providing outdoor
facilities for therapeutic play and learning enabled us to expand our Forest School and Bushcraft activities.
181 children and young people deepened their connection to nature at the Forest School, gaining new skills
in Bushcraft, developing confidence and gaining new environmental knowledge.
Children engagecl in a dance with the
Dragon they made ot an arts session,
Starflsh project
Thanks to increased funding, Starfish began a new three-
year phase in July. Across three years we aim to provide
bespoke early intervention support for 210 young people,
This year we exceeded the first-year target, supporting 74
young people aged 10-14, mainlythrough one to one and
group mentoring. The aim is to help them improve their
behaviour, wellbeing, engagement in school and family
relations.
Children are selected to join whose behavioural issues are
putting them at risk of being a danger to themselves and
others, resulting in poor life chances due to- e.g., being
excluded from education. They are sUPPOrted by our
youth team, as well as young leader volunteers.
These are local young people who we engage as
Children toasting marshmallows on the fire
volunteers to lead activity sessions. Close in age, they
they helped create at forest school.
provide peer support and act as role models for our young people.

Norton Hall Children and Famlly Centre Trustees Report and Financial Statements- Year ending 31st March 2024
Via a partnership with FamilyAction, Starfish also supported 135 of the children's parents and /or
caregivers. Their parents are engaged if their stress levels and worsening relationship with their child could
result in family breakdown.
They are supported with advice and signposting on a I'.I basis and l or in groups with wellbeing activities.
Those that need the most support engage in our 10-week'Understanding your Child's Behaviour, course,
where they develop skills like effective behaviour management.
This year we delivered one cycle of this course and will use learnings to improve delivery next year,
Outcomes and feedback on our work with children and young people.
The chart shows early results from
our Starfish project, which had been
running for 9 months in March 2024.
We survey children at the start and
end of their involvement with
Starfish. We use a Strengths &
Difficulties ISDQI assessment tool
with 25 question areas,
It covers emotions, concentration,
behaviour and being able to get on
with other people,
Each child's teacher and parent /
caregiver completes the SDQ so that
the combined scores reflect an 'in the
round, assessment of what the child
is like in each environment, before
and after the programme.
We collected 'pre' and'post, scores from 30 of the 36 children participating.
The results show the average change from the start to the end of the mentoring programme in the
children's behaviours and difficulties. The 25 questions are mapped to four categories and analysed. The
average results across two cohorts are shown in the above graph. We achieved a..
26% reduction in difficulties, such as their ability to concentrate in school.
28% reduction in emotional problems, such as losing their temper or being very anxious.
9% improvement in pro social behaviour, such as being kind to others and having friends,
A reduction of 54% in terms of the overall impact of the child's difficulties and behaviours on the people
around them at home, at school- as well as on the young person themselves.
Starfish outcomes-Primarychildren
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Schools feedback
"D, had very lowself-esteem and found it difficult to talk about his emotions. Since being supported
by Starfish D is a lot happier than before. He is more able to manage and express his emotions and
less likely to be argumentative and aggressive to other5.
"School staff and parents have seen a drastic change in D's overall mental health and wellbeing as
well as his behaviour." Headt•acher
R, is much calmer and less anxious. We have seen an improvement in hi5 academic attainment
since he joined Starfish." Pastoral Lead

Norton Hall Children and Famlly Centre Trustees Report and Financlal Statements . Year ending 31st March 2024
Parent feedback
"The Starfish project is wanted and needed for children like mine who suffer from low self-esteem
onty confidence. My son has completely changed his cttitude towards school and is now more
engaged in his learning.
"H seems more joyful and happier than she used to be. She can explain her point of view more
logically and follows it up with strong reasons (why she wants to do it etc). She started making right
choices and doesn't take risks Wlthout assessing them or thinking about what she is doing. She has
less tcintrums or meltdowns now. Thankyou everybody in your team who has helped my child."
Dolphin Women's Centre
In a major milestone we completed the redevelopment of the building and its grounds in Ward End Park
and opened for business in September 2023. We supported over 1,000 women with information, advice
and guidance and signposting to local services and activities and almost 840 of these went on to access
our services at the Dolphin Centre,
Tralning and employabllity support
We offer local women opportunities to gain work experience and
receive training in a range of areas including hospitality, horticulture,
administration, IT and English language skills.
We are proud to report that, despite the upheaval caused by the
project, we provided education, training, employment, health and
wellbeing support for 1,004 women during the year.
Of the women we supported 94% were from BAME communities, 830
were in receipt of benefits and on low incomes. 38 % were lone
parents, 59% were long term unemployed and 69% had no or very poor
English Language skills.
The picture on the right shows tLVO women at their end of training
course, receiving their certificates.
We opened the doors to our new lakeside Café with its outdoor kiosk in September and have since been
gradually developing what we offer and how we run it. Park visitors are so pleased that they can now enjoy
a coffee and cake when they visit the park and the feedback from local people has been really positive.
The Café also caters to Centre visitors, including buffet lunches for training providers who rent rooms at the
Centre. The team also prepare meals for children at nearby Norton Hall and in the Winter they provide
regular community lunches as part of our Winter food project. Four local women are employed on a part
time basis at the Café, alongside local women gaining work experience as volunteers and participating in a
range of training opportunities linked to employment in the hospitality sector.
éf PRO
Volunteer feedback

Norton Hall Children and Family Centre Trustees Report and Financial Statements - Year ending 37St March 2024
Environmental programme
This year we continued to collaborate with the Friends of Ward End Park on activities within our forest
school area, our community allotments and the wider Park.
We engaged and supported an additional 10 regular local volunteers in a wide range of environmenta
activities including growing vegetables, planting flowers, gardening, and group litter picks within the park.
We trained eight local people as level 3 Forest School Leaders, so that they can engage more people across
Birmingham in outdoor learning, developing their connection to nature.
Thisyear we also developed an Outdoor Environmental Learning Programme in partnership with the Heart
of Birmingham Vocational College. So far six learning disabled young women participated in the
programme, gaining environmental skills and confidence, We hope to extend this programme next year.
Outcomes
The picture below shows a group of women attending their end of training celebrations.
Of the women we supported
this year...
185 improved their English
language skills
64 gained basic education and
vocational qualifications
148 improved their employability
skills through our employment
support programme
14 got jobs after accessing our
employability support,
16 gained work experience
through our volunteering and
work experience activities
Case study
'M' came to the Dolphin Centre in 2021.
An unemployed mother oftwo school age children, M needed help and support to find employment,
but she had very low self-confidence and self-esteem.
We supported her to gain work experience as a volunteer, supporting the busy reception team, as well
as attending further education and training opportunities in our Training suite at the Centre.
As her self-confidence and skills increased, she began to provide mentoring support to other women
who had little or poor English skills.
After two years M had gained the self-confidence and skills she needed to be able to progress to a
further education college, where she was able to gain her teaching certificate.
She has now gained employment as an ESOL teacher and is teaching and inspiring other women in our
community.

Norton Hall Children and Family Centre Trustees Report and Financial Statements- Year endlng 31- March 2024
FUTURE PLANS
Trustees have reviewed the financial position of the charity over the next 12 months which has included a
review of the budget for the coming year IYE251 and anticipated funding into YE26.
We aim to build reserves again over the nextyear and have set an income target that is higher than our
planned spend to help us realise this goa1.
Our plans for the coming year at Norton Hall in our work with children and families include getting all of
our Mentors trained in Trauma Informed Schools UK training to enhance their skills. In response to high
demand, we will expand our parenting support programme which is proving to be effective in improving
family relationships.
The fabric of the building at Norton Hall needs strengthening to and made more energy efficient. Funding
dependent, we aim to implement the recommendations of an independent energy assessment over the
next few years to make it more fit for the future.
Our plans for the Dolphin centre include opening our Café and its outside kiosk at weekends in addition to
Monday- Friday. We want to create a new Terrace allotment in an unused space and expand our
community allotments to grow produce for our Café,
We run the Lakeside Cafe as a social enterprise and hope for it to be self-sustaining longer term. In the
meantime, we will continue to develop our programme of English, IT, employability, horticultural and
environmental training and work experience opportunities at the Centre.
We have grown quickly over the last fewyears, so in the coming year we will need to review our
infrastructure, which may result in increasin9 capacity within our management team which will help with
consolidation of new projects and services.

**Norton Hall Children and Family Centre Trustees Report and Financial Statements - Year ending 31[st ] March 2024** er a pe Pe a ee 

## **FINANCIAL REVIEW** 

The Trustees agreed a budget for the year with three main cost centres: l. The Sunflower Nursery; 2. F. Children and Young Peoples Services; and 3. The Dolphin Women's Centre. Gaal x i The Income and Expenditure Account shows total incoming resources for the year ending 31[st ] March 2024 Faas (YE24) of £948,046 (an increase of 30% on YE23- £729,792). oeee eeee ce Se Bee . 1 ap age = =eens Resources expended increased by 23% to £894,721 (YE23: £729,748). which left a net surplus of £53,325 (YE23: £44 surplus). Total net assets at the year-end amounted to £434,009 (YE23: £380,684) of which £148,736 was restricted funds (YE23 £142,249). 

95% of our expenditure was spent on directly supporting beneficiaries: 65% on the salaries of our expert team, 18% on activity costs, and 12% on premises and management costs across our two Centres. 2% was spent on fund raising for voluntary income and 3% on governance. 

## | vee **Reserves policy and position** eel ae ee 

> Due to uncertainties and the short-term nature of much of the charity's funding, the Trustees policy is to im = bab mS Es - 1 ie i ee hold sufficient reserves in the Unrestricted Fund (free reserves) to allow it to operate for a period of 3-6 months in the coming budget year. ni Fel ica KA ; The free reserves position as at 31 BOL yc pal emAceBO[st ] March 2024 was £195,273, which equated to just over two months of the CR eee a Cy chet i YE25 budget of £lm. Designated funds of £90,000 are held to cover possible redundancies and ongoing wihiediecrie tare S **a** t elk t eeeA erp he ioe eee, pee tak ne) es‘RW 

> building maintenance. This policy is reviewed annually by Trustees. 4 Als hoe - i ore <5 ie a= - > a 

## **Income generation** 

The charity has limited assets and its primary source of funding (73% in YE24) was charitable activities ee ee Lele tall Se are ate el c ef a income sourced through partnerships with other charities, local authorities and schools, with the remainder Trusts and Lottery and donations from individuals. Where grants are given for specific purposes, t ” ee Pe Pent csessa er ee a oF fie mun © Gpet@e. & a ra Se 1 they are treated as Restricted Funds. In YE24, there was c.£406k of restricted grants (detailed at Note 2) and tracking and managing these funds is part of the charity's financial management. far 1 Cr 7 :" : ‘LL a er ee ok el my 

## **Acknowledgements** 

We would like to thank all our partners for their much-valued support throughout this year, including Pe oSdl BS Eee EEE Denels al Pee eee eae ee de Rs Ea Birmingham City Council Landscape Practice Group, The Friends of Ward End Park, Family Action, The ee ke ee kee PEN iam foes batch kar 5 er re os[Tey] Childrens Society, Birmingham Education Partnership, 26 local schools, Birmingham Adult Education Service, The Pioneer Group, local Family Support Teams and Safeguarding Hubs, Workers Education iL Ta ATs OF ee er clea f a fia 5 en a = oe =e a Association, Jobcentre Plus, Midland MENCAP, Birmingham MIND, Birmingham Healthy Minds, Disability ip) Resource Centre, Sampad, Salt Road, Spurgeons, Children's Quarter & Ways for Wellbeing CIC. Rar Ee ; Sart tee eae 4oe, ee Se, ce Fe: aor) Also, a special thank you to our funders: the National Lottery Community Fund, Birmingham City Council, i 5 pe tea I dere Tk Bg) Seeee EY RS Reta a A and the CB & HH Taylor 1984 Trust, Dumbreck Charity, Edward & Dorothy Cadbury Trust, Eveson Charitable Trust, G.E. GEE Trust, Garfield Weston Foundation, GJW Turner Trust, Gosling Foundation, Grim mitt Trust, G Seek elcamecnttly Fem treaties ‘ar. ae el er Ee Millie's Watch, Roger and Douglas Turner Charitable Trust, Rowlands Trust, Society of the Holy Child Jesus, School for Social Entrepreneurs, Sport Birmingham, Souter Charitable Trust, St Thomas's Dole Charity, W E Lil. 7, SE , ** 7 eg “Ht 4 =. ome) on tL il coer =) fi=2 ee a maT Dunn Trust. blace 

A big thank you to our dedicated staff team _staff_ whose hard work provides a valuable service to the community. Thank you to our Trustees, who give their time and expertise on a voluntary basis. Finally, a vet ¥ wee: bd ee Nh Cane ae a huge thank you to our team of dedicated local volunteers, who give their time to support the day-to-day 7 SesSr Trtcata = a cae° . = 7 be; eerwriteal Obesi[ote] Li y work of the charity. i 

Ai%, Page Se **I 11** || 



**Norton Hall Children and Family Centre Trustees Report and Financial Statements - Year ending 31[st ] March 2024** 

## **STRUCTURE, COVERNANCE AND MANACEMENT** Bie (SUA eee ee Ss a eh 

**Governing document** ener ee | | hee The charitable company is constituted as a not for profit Company Limited by Guarantee having no me a 1 Et - * i 7 Elon s share capital. It is also a charity registered with the Charity Commission. om EEE] DaReaehgiee ae ane ThA RE NO The charity is governed by its Memorandum and Articles of Association, and the policies made from time RATES to time by its Directors, who are also the Trustees of the charity. ; Trustees are elected at the AGM, with one third standing down each year. They have the power to co-opt up to three further Trustees, and at least 60% must be women. We are currently recruiting for a new Treasurer. areae CE | Sarma eda ee 

## **Responsibilities of the Trustees** 

> Company law requires the Trustees to prepare financial statements for each financial year which give a true TS ree = ae Ah eee sit * y : 24 and fair view of the state of affairs of the charitable company as at the balance sheet date and of its wai nell ine 

> incoming resources and application of resources, including income and expenditure, for the financial bis I Sti easter a0 ee hae atlas 

> period. In preparing those financial statements, the Trustees should follow best practice and: AraAreaoT ea) LL arsonae ee RARE meri) rete“5 She eee ) select suitable accounting policies and then apply them consistently. b TAD ) make judgements and estimates that are reasonable and prudent; and, 

> ) SSI prepare the financial statements on the going concern basis unless it is inappropriate to assume that EPtalesFadoeSASS Na ehaah . the charity will continue on that basis. The Trustees are responsible for maintaining proper accounting records which disclose with reasonable rere ” ee ani te oS ee eee ee es sae, “Ee nes A cas += Cy accuracy at any time the financial position of the charitable company and to enable them to comply with the Companies Act 2006. The Trustees are also responsible for safeguarding the assets of the charity and rir alae fake Bed al mane ae e a hence for taking steps for the prevention and detection of fraud and other regularities. The Trustees who served during the period under review and up to the date of this report are set out on page 2. 

## **Risk management** 

k The Trustees have assessed risks to which the charity is exposed and are satisfied that systems are in place ia or ae a -° "1 H . c, a d= hee s, a [Ps to mitigate our exposure to the major risks. Trustees are confident that sufficient funding will be available to continue to run the charity for the next 12 months and have contingency plans in place to deal with a shortfall in funding within one or more of its current activities. 

## **Management structure and staffing** 

The day-to-day financial management is devolved to the Chief Executive - Suzanne Knipe. The Board receives quarterly management accounts, showing the actual performance compared to budget. 

We have a culturally diverse staff team, balanced in age and gender. Many of our staff live locally and some are 'home grown', starting with us as volunteer young leaders. Our qualified and experienced team have a wide range of complementary skills and qualifications. ay Fee atin hue a ~ a re ofa ; , an ee 1. I These include Youth Work and academic qualifications in for example, Play Work and Mentoring a ~ fia ; = ; oe a 1* cy t — Qualifications (to Level 2 or 3). Therapeutic Counselling, Psychology, 'Trauma Informed Practice' and Drawing and Talking Therapy. mid na rym ; <a Spear Mala ni er yara bel - During the year we gained new employees in our Cafe- all ocal women however the management and _staff_ team remained otherwise the same. peas A ese hee c=: “7 

Page **I 12** (soliEe 



**Norton Hall Children and Family Centre Trustees Report and Financial Statements - Year ending 31[n ] March 2024** 

## **Public benefit** 

The Trustees, having considered section 4 of the Charities Act 2006, have satisfied themselves that they have complied with the duty to have regard to the Public Benefit guidance published by the Charity Commission. 

The activities and achievements of the charity are outlined in this Report and the Trustees believe, demonstrate that charity is providing public benefit. 

## **Independent examination** 

The Trustees have appointed P&W Social Accountants to undertake this role. This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small companies. 

## **Approved by the Trustees and signed on their behalf by:** 

**Mr lftikar Karim, Secretary** 

**16th June 2024** 

Page I 13 



**Norton Hall Children and Family Centre Trustees Report and Financial Statements - Vear ending 31[st ] March 2024** 

## **INDEPENDENT EXAMINER'S REPORT** 

I report to the Trustees on my examination of the accounts of the charitable company for the year ended 31 March 2024. 

## **Responsibilities and basis of report** 

As the charitable company's Trustees (also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act'). 

I have satisfied myself that the accounts of the charitable company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination. I report in respect of my examination of your charity's accounts as carried out under section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act. 

## **Independent Examiner's statement** 

Since the Company's gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the Act. I can confirm that I am qualified to undertake the examination because I am a member of the Institute of Chartered Accountants in England & Wales, which is one of the listed bodies. 

I have completed my examination. I can confirm that no matters have come to my attention in connection with the examination giving me cause to believe that: 

1. Accounting records were not kept in respect of the Company as required by section 386 of the 2006 Act; or that, 

2. The accounts do not accord with those records; or that, 

3. The accounts do not comply with the accounting requirements of section 396 of the 2006 Act, other than any requirement that the accounts give a 'true and fair' view which is not a matter considered as part of an independent examination; or that, 

4. The accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities, applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS102). 

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. 

## **Signed by:** 

## **Date of signature:** 

**16/06/2024** 

## **P & W Social Accountants** 

The Barn, 173 Church Road, 

Northfield, Birmingham B312LX 

Pa g"' I **14** 



**Norton Hall Children and Family Centre Trustees Report and Financial Statements - Year ending 31rt March 2024** 

## **FINANCIAL STATEMENTS FOR THE YEAR ENDING 31 MARCH 2024** 

## **Statement of Financial Activities (incorporating an Income and Expenditure Account)** 

||||||**2024**|2023|
|---|---|---|---|---|---|---|
|||**Unrestricted**|**Designated**|**Restricted**|Total|Total|
||**Notes**|**Funds**|**Funds**|**Funds**|**Funds**|Funds|
|||£|£||£|£|
|**INCOME FROM:**|||||||
|**Voluntary income**|2|52,092|0|207,029|259,121|74,323|
|**Charitable activities**|3|489,690|0|199,235|688,925|655,470|
|**TOTAL INCOME**||**541,782**|0|**406,264**|**948,046**|729,793|
|**EXPENDITURE ON:**|||||||
|**Raising voluntary income**|4|15,696|0|0|15,696|14,114|
|**Charitable Activities**|4|479,249|0|399,776|879,025|715,634|
|**TOTAL EXPENDITURE**||**494,945**|0|**399,776**|**894,721**|729,748|
|**NET INCOME/(EXPENDITURE)**||**46,837**|**0**|**6,488**|**53,325**|45|
|Transfers between|||||||
|funds||0|0|0|0|0|
|**NET MOVEMENT IN FUNDS**||**46,837**|**0**|**6,488**|**53,325**|45|
|**RECONCILIATION OF FUNDS:**|||||||
|**Total funds bought forward**||148,436|90,000|142,248|380,684|313,687|
|**TOTAL FUNDS CARRIED FORWARD**||**195,273**|**90,000**|**148,736**|**434,009**|313,733|



The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities. 

**Pa g"** I **15** 



**Norton Hall Children and Family Centre Trustees Report and Financial Statements - Year ending 31st March 2024** 

## **Balance Sheet as at 31st March 2024** 

|||**2024**|2023|
|---|---|---|---|
||**Notes**|£|£|
|**FIXED ASSETS**||||
|Tangible assets|6|199,396|176,316|
|**CURRENT ASSETS**||||
|Debtors & prepayments|7|17,768|43,249|
|Cash at bank & in hand||249,935|190,414|
|||267,703|233,663|
|**CREDITORS**||||
|Amounts falling due within one year|8|33,090|29,295|
|**NET CURRENT ASSETS**||234,613|204,368|
|**NET ASSETS**||**434,009**|380,684|
|**FUNDS OF THE CHARITY**|10|||
|Unrestricted funds||195,273|148,436|
|Designated funds||90,000|90,000|
|Restricted funds||148,736|142,248|
|**TOTAL FUNDS**||**434,009**|380,684|



For the year ending 31.03.2024, the Charity was entitled to exemption from audit under section 477 . of the Companies Act 2006 relating to small companies 

## **Director's responsibilities:** 

The members have not required the company to obtain an audit of its accounts for the year in question in accordance with section 476 of the Companies Act 2006. However, in accordance with Section 145 of the Charities Act 2011, the financial statements have been examined by an Independent Examiner, whose report is included in these accounts. The directors acknowledge their responsibilities for complying with the requirements of the Companies Act 2006 with respect to accounting records and preparation. These accounts have been prepared in accordance with the provisions applicable to companies subject to the small companies regime. 

**Signed on Behalf of the Board:** 

**Approved by the Board on** 


**----- Start of picture text -----**<br>
Mr lftikar Karim, Secretary  Nas Date:  l 16th June 2024<br>**----- End of picture text -----**<br>


2 

The notes on the following pages form part of the financial statements 

Page I 16 



Norton Hall Chlldren and Famlly Centre Trustees Report and Flnanclal Statements - Year endlng 314t March 2024
Notes to the Flnanclal statements
Note
ACCOUNTING POLICIES
Basls of preparatlon
The financial statements have been prepared In accordance with Accounting and Reporting by Charities..
Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the
Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS102I{effective l January 20191
(Charities SORP IFRS1021, the Financial Reporting Standard applicable In the UK and Republic of Ireland
IFRS1021 and the Companies Act 2006.
Norton Hall Children and Family Centre meets the definition of a public benefit entity under FRS102. Assets
and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the
relevant accounting policy notelsl. The Charity Commission's guidance on public benefit organisations supports
the conclusion that Norton Hall Children and Family Centre is a public benefit entity.
The reporting currency is £ Sterllng.
Preparatlon of the a¢counts on a goln8 concern basls
The financial statements have been prepared on a going concern basis which assumes that the Company will
continue to operate. The validity of this assumption is dependent upon the contlnuance of support from the
Company's key funders and in response to the pro8ress made by the Company in pursuing a viable bud8et
Including the obtaining of further grants and other funds, The Company's current business plan shows that the
Company will be able to operate in the foreseeable future. Based on this understanding, the director5 believe
that it remains appropriate to prepare the fina ncial statements on a 80in8 concern basis, The financial
statements do not include any adjustments which would result from the basis of preparation being
inappropriate.
Tanglble flxed assets
Depreciation is provided at the followlng annual rates in order to write off each asset over its estimated useful
life (assets with a cost below £1,000 are not capitalisedl
Fixtures, fittings & equipment
Improvements to property
Income
Items of income are recognised and included in the accounts when all of the following criteria are met:
The charity has entitlement to the funds;
any performance conditions attached to the item{sl of income have been met or are fully within the control of
the charity;
there is sufficient certainty that receipt of the income is considered probable; and
the amount can be measured reliably.
Expenditure
Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it
is probable that settlement will be required and the amount of the obligation can be measured reliably.
ExDenditure is classified under the following ac.tivitv hpxdino£'.

Norton Hall Children and Family Centre Trustees Report and Financlal Statements- Year ending 31st March 2024
Taxatlon
The charity is exempt from corporation tax on its charitable activities.
Fund Accounting
Unrestricted Funds can be used in accordance with the charitable objectives at the discretion of the trustees.
Restricted funds can only be used for the particular restricted purposes within the objects of the charity.
Restrictions arise when specified by the donor or when funds are raised for a particular restricted purpose.
Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.
Debtors
Trade and other debtors are recognised at the settlement amount due after any trade discount offered.
Prepayments are valued at the amount prepaid after taking account of any trade discounts due.
Cash at bank and In hand
Cash at bank and cash in hand includes cash and short term highly Ilquld investments wlth a short maturity of
three months or less from the date of acquisition or opening of the deposit or similar account.
Credltors and provlslons
Credltors and provisions are recognised where the charity has a present obligation resulting from a past event
that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can
be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement
amount after allowing for any trade discounts due.
Penslon costs
The Company operates a money purchase pension scheme for employees. Employer contributions are charged
as an expense in the period to which they relate and are allocated to activitles in line with the related salary
cost.
Page 118

Norton Hall Children and Family Centre Trustees Report and Flnancial Statements- Year ending 315t Mar¢h 2024
Notes2&3
2. VOLUNTARY INCOME
2024
2023
Donations
20,092
59,744
Grants recelved - Restricted
Eveson Charitable Trust
Gosling Foundation
Millie's Watch
National Lottery CF- Cost of Llving
National Lottery CF - SAYMPH
Society of the Holy Child Jesus
Sport Birmingham - Together Fund
Other grants received
5,000
5,000
15,000
44,875
118,554
10,000
9,579
8,600
207,029
9,579
Grants recelved - Unrestrlcted
Garfield Weston Foundation
Roger & Douglas Turner Charitable Trust
Other grants received
20,000
5,000
7,000
32,000
259,121
5,000
5,000
74,323
Total voluntary Income
3. INCOME FROM CHARITABLE ACTIVITIES
Publlc sector contracts and grants
Birmingham CC - Building Development
Blrmingham CC- Early Years SENCO
Birmingham CC - Holiday Activity & Food
Blrmingham CC - Neighbourhood Network Scheme
Birmingham CC- Nelghbourhood Development Support Unit
Birmingham CC- Pupil Premium
Birmingham CC- Valuing Worth Norton Hall
Birmingham CC- Valulng Worth Dolphin Centre
Total public sector contracts & grants
Income from fees and trading
Norton Hall - Nursery
Norton Hall- Children and Young People
Dolphin Women's Centre
Environmental
2024
2023
12,500
12,930
126,565
4,960
2,500
1,935
26,211
25,000
212,601
9,624
133,450
4,950
26,211
25,000
199,235
140, 141
260,080
74,943
4,825
9,701
489,690
688,925
128,381
281,325
33,163
Lakeside Café
Total fees and trading
Total Charitable Activities Income
442,869
655,470
Page 119

Norton Hall Chlldren and Family Centre Trustees Report and Financial Statements- Year ending 316t March 2024
Notes4&5
EXPENDITURE
Charltable
Activltles:
Establishment Costs
Staff costs
Direct cost of activities
Depreciation
FutureBuilders loan interest
Independent Examiner's Fee
Finance costs
2024
2023
110,698
582,236
158,573
26,598
99,494
500,809
100,184
14,179
88
880
920
879,025
715,634
Ralslng funds:
Fundraiser
Other direct costs
External support
15,696
10,220
8CNJ
3,094
14,114
729,748
15,696
894,721
Total expenditure
STAFF COSTS, TRUSTEES REMUNERATION AND EXPENSES
There were no trustees remuneration or other benefits for the year ended 31st March 2024 nor for
the year ended 31st March
2023.
£38 of expense5 was pald to one Trustee reimbursing travellng expenses {2023., £Nill.
STAFF COSTS
2024
2023
Wages and salarles
Employer costs - Natlona I Insurance
Pension costs
Agency staff fees
533,739
38,966
9,531
468,345
34,388
8,296
582,236
511,029
The average number of full-time equivalent employees during the year
was:
No employees had emoluments In excess of £60,00012023: nill.
Key management personnel comprise the CEO and Operations and Finance Manager whose combined
employee benefits totalled £91,32512023'. £81,582) Includin8 pension contributions.
21
18

Norton Hall Children and Family Centre Trustees Report and Financial Statements- Year ending 316t March 2024
Notes 6-9
Fixtures,
flttlngs,
equip
Leasehold
etc
TANGIBLE FIXED ASSETS
Total
Costs
As at 31st March 2023
Additions
At 31 March 2024
354,463
53,350
49,678
103,028
407,813
354,463
457,491
Depreclatlon
As at 31st March 2023
Char8e for the year
At 31 March 2024
178,147
14,179
192,326
53,350
12,419
65,769
231,497
26,598
258,095
Net Book Value
31st March 2024
31st March 2023
162,137
176,316
37,259
199,396
176,316
DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2024
2023
Trade Debtors
Prepayments
13,881
3,887
17,768
38,869
4,380
43,249
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2024
2023
Trade Creditors
Tax and social
securitv
Pensions
Accrued expenses
22,473
18,492
7,764
1,933
920
8,107
1,816
880
29,295
33,090
ANALYSIS OF NET ASSETS BETWEEN FUNDS
2024
Total
Funds
2023
Total
Funds
Unrestrlcted
Funds
Restrlcted Deslgnated
Funds
Funds
Fixed Assets
87,541
111,855
199,396
176,316
Net Current Assets
107,732
36,881
90,000
234,613
204,368
195,273
148,736
90,000
434,009
380,684
Page 121

Norton Hall Chlldren and Family Centre Trustees Report and Financlal Statements - Year ending 31st March 2024
Notes 10-12
Openlng
balance
10. FUNDS
Income Expenditure Transfers Balance
General Fund
148,436
541,782
494.945
0 195,273
90,000
Designated Fund - Maintenance & Redundancy Reserve
Restrlcted Funds
90,000
Birmingham CC- Early Years SENCO
Birmin8ham CC - Hollday Activity & Food
Birmingham CC- Neighbourhood Network Scheme
Blrmlngham CC- Neighbourhood Dev Support Unit
Birmlngham CC - Valuing Worth Norton Hall
Birmingham CC - Valuin8 Worth Dolphln Centre
Capltal 3S5ets funds
Natlonal Lottery CF - Cost of LSvlng
Sport Blrmlngham - Together Fund
National Lottery CF - SAYMPH
Eveson Charitable Trust
9,624
133,450
9,624
126,736
2,500
9,086
26,211
25,000
14,179
6,714
2,500
4,136
4,950
26,211
25,000
126,034
0 111,855
44,875
44,875
9,578
88,387
5,000
5,000
15,000
10,000
8,600
399,776
894,721
9,578
118,554
5,000
5,000
15,000
30,167
Gosling Foundatlon
Mlllle's Watch
Soclety of the Holy Chlld Jesus
Other grants recelved
Total Restrlcted Funds
10,000
8,600
406,264
142,248
380,684
0 148,736
0 434,009
Total Funds
948,046
Fund Descrlptlons
Blrmln8ham CC - Early Years SENCO.. fundlng to Support nursery provlslon for those with additlonal needs.
Birmingham CC - Holiday Actlvity & Food.. funding towards free school hollday food and fun actlvltles.
Blrmlngham CC - Neighbourhood Network Scheme- fundin8 to deliver baslc English classes to women.
Birmingham CC - Neighbourhood Development Support Unlt.. funding toward5 increased utilitles costs.
Birmingham CC - Valuln8 Worth Norton Hall.. fundlng to offset the rent of propertles used by the charity.
Blrmingham CC - Valuing Worth Dolphin Centre.. funding to offset the rent of propertles used by the charity.
Capital 3sS@ts funds.. funding towards the capitalised costs of improvements made to the leasehold propertles.
Natlonal Lottery CF - Cost of Livln8.' funding towards our Winter Food project
Sport Birmingham - Together Fund: fundlng for children's
sport and activity.
National Lottery CF - SAYMPH.. fundlng for positlve actlvltles, mentorlng and parentin8 support
Eveson Charitable Trust - Toward5 our Posltive Activities work with chlldren at Norton Hall
Goslin8 Foundation - Towards our P051tive Activltles work wlth chil(Jren at Norton Hall
Millie's Watch - Towards our work wlth chlldren at Norton H311 includlng Forest School
Society of the Holy Child Jesus - Towards our work at the Dolphin Centre
Other grants received - restricted funds all under £5,000
11. COMMITMENTS
The total of future minimum lease payments under non- cancellable operating leases are..
Within one year- £1,7381£1,210 comparativel
Between one and five years - £O1£907 comparativel
12. RELATED PARTY TRANSACTIONS
There were no transactions with related parties during the year or previous year that require disclosure
In these accounts.
Page 122

Norton Hall Children and Family Centre Trustees Report and Financial Statements - Year ending 31" March 2024
Note 13
13.
Comparatlve statement of Financial Activities
(Incorporatlng an Income and Expenditure Account)
for the year ended 31st March 2023
Unrestricted Deslgnated Restricted
Funds
Funds
Funds
Total
Funds
INCOME FROM:
Voluntary Income
Charltable a¢tlvltles
59,744
442,869
502,613
14,579
212,601
227,180
74,323
655,470
729,793
TOTAL INCOME
EXPENDITURE ON:
Ralslng voluntary Income
Charltable Actlvltles
TOTAL
EXPENDITURE
14,114
461,467
14,114
715,634
254,167
475,581
254,167
729,748
NET INCOME
and net movement In funds for year
Transfers between funds
NET MOVEMENT IN FUNDS
27,032
126,9871
45
27,032
126,987}
45
RECONCILIATION OF FUNDS;
Total funds bought fonvard
121,403
90,000
169,236
380,639
TOTAL FUNDS CARRIED FORWARD
148,435
90,000
142,249
380,684
Page 123