COMPANY REGISTRATION NUMBER.. 05562437 CHARITY REGISTRATION NUMBER: 1112414 Citizens Advice Darllngton, Redcar and Cleveland Company Limited by Guarantee Financial Statements For the Year Ending 31 March 2025
Citizens Advice Darlington, Redcar and Cleveland Company Limited by Guarantee Year end 31 March 2025 page Reference and Administrative Details Trustees, Annual Report (Incorporating the Directors, Report) Independent Auditorfs Report to the Members 10 Statement of Financial Activities (Including Income and Expenditure Account) 15 Statement of Financial Position 16 Statement of Cash Flows 17 Notes to the Financial Statements 18
Citizens Advice Darlington. Redcar and Cleveland Company Limited by Guarantee Year end 31 March 2025 Reference and Administrative Detslls COMPANY REGISTRATION NUMBER 05562437 CHARITY REGISTRATION NUMBER 1112414 REGISTERED OFFICE The Core Church Row Darlington DL15QD THE TRUSTEES Barbara J Buckle Michael J Betterton Christopher J H Payne Christine Fllntoft-smith Andrew Thomas Tait Lawrence McLeman Marian Fairley Mark Redhead Paul J Pimm Robert W Murphy Ross Duerden Webber appointed 19 February 2025 resigned 28 November 2024 resigned 22 October 2025 appointed 19 February 2025 COMPANY SECRETARY Hazel Thompson INDEPENDENT AUDITORS Allen Sykes Audit Limited Chartered Accountants & Ststutory Auditors 5 Henson Close South Church Enterprise Park Bishop Auckland DL14 6WA BANKERS Barclays, Darlington branch Leister LE87 2BB
Citizens Advice Darlington, Redcar and Cleveland Company Limited by Guarantee Year end 31 March 2025 Trustses Annual Report (Incorporating the Directors Report) Objectives and Activities Summary of the Maln Objectlves The trustees of Citizens Advice Darlington, Redcar and Cleveland, herein The Charity, who are also Directors for the purposes of Company Law, present their report and the accounts of the charity for the year ended 31 March 2025. Objectives and Activities The main objective is the promotion of any charitable purpose for the benefit of the community in Darlington, Redcar and Cleveland and surrounding areas by Ihe advancement of education, the proteclion of health and the relief of povety, sickness and distress. Strateglc Objectlves The Citizens Advice service provides free, independent, confidential and impartial advice and counsel to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination. The Charity aims to: Provide the advice people need for the problems they face; Improve the policies and practices that affect people's lives; Train all workers to provide an accurate, high quality and client cenlred service. The Charlty provldes services that work to: Inform people about the law and how it affects them; Advise people of the possible options available to them and the potential consequences of different courses of action., Listen to and support people as they consider and decide what to do. Assist people in pursuing their chosen course of action. Influence those responsible for policies and ServIS by recommending changes based upon peoples eXperiens. The maintenance and development of high-quality client centred services; Increased partnership working as a means of meeting client expectations; The provision of support and advi particularly for clients with the greatest needs; To maintain effective governance and increase reputation and profile of the offices in Darlington and Redcar and Cleveland;
Citizens Advice Darfington, Redcar and Cleveland Company Limited by Guarantee Year end 31 March 2025 To build on the commitment of staff through effective recognition and personal development strategies; The development of a financial strategy that supports the aims and aspirations of the Servi its long-term viability. Achievements and performance The Charity has achieved a good relationship with employees as evidenced by its annual people survey and supportive supervision arrangements. Our Quality of Advice (QA) metrics are rated green by National Citizens Advi and we score highly in independent accessibility surveys for the clients and communities we serve. Communities report that they can identrfy and aCsS our services easily and we are responsive to changing needs and requests. We have strong and productive operational and strategic relationships with funders with reporting and meetings to share information, good practice and monitoring of progress. The Charity enjoys good links with other organisatlons in its area of benefit, including statutory and voluntary agencies. We have good relationships with beneficiaries as evidenced by our satisfaction surveys. The Charity continues to provide a diverse range of high-quality services within the Darlington and Redcar and Cleveland areas. From 1 April 2024 - 31 March 2025 we helped with over 26,211 enquiries. All funder requirements for outcomes and numbers helped are met. Financlal Revlow Incoming resources for the year were £ 1,575,861 of which £ 1 ,334,240 related to restricted activities. A surplus of £ 247,645 was generated throughout the year. At 31 March 2025 free reserves were £ 713,372. Reserves pollcy We hold contracts and service level agreements with a range of statutory bodies and recognise the value of advice in improving health and wellbeing. We are grateful for the investment in our outreach to provide a coordinated approach to services for vulnerable and hard to reach clients. The number and range of funding SoUrS provides us with a diversified base and ensures we are not over dependant on any one source of funding. We are committed to robust financial planning and we maintsin a projection of income for at least 3 years ahead.
Citizens Advice Darlington, Redcar and Cleveland Company Limited by Guarantee Year end 31 March 2025 We are also aware there is no such thing as secure funding. The board's view is that charity such as The Charity should aim for free reserves of a minimum of 3 months activity based on the coming year budget excluding disbursements and partner payments estimated to be £305,054 The trustees can report an improved position on the free reserves from last year with free reserves being £713,372 compared to £609,434 at the end of the previous year. The trustees are satisfied Ihat the charity has adequate funds to continue ils work for the next 12 months. Plans for the Future Period The financial outlook for The Charity looks to be extremely challenging with a cost of living crisis and projected record numbers of people seeking help and support from our services. Structure, Governance and Management Nature of the governing document: The charity is a registered charity and a company limited by guarantee. The maximum liability of each member is limited to £1. The charity is governed by its Memorandum and Articles of Association as amended on 29th August 2013. The charity was incorporated as a company limited by guarantee on 13 September 2005. The charity commenced operations on 1 December 2005 at which date the assets and liabilities of the unincorporated entity were acquired. Organlsatlonal Structur• The charity has a Board that consists of up to 15 members. This meets quarterty. There is a finance committee and an operations committee, each of which meets quarterly to fulfil their delegated authority from the Board. Membership of such groups may include staff, volunteers and others who can assist the Bureau. The Board may also establish consultation forums and focus groups. Responsibility for implementing the strategic development of Ihe Bureau is delegated to the Chief Executive, who ensures that the organisation delivers the services specified and that it meets its key performance indicators. Recrultmenuappolntsnent of new trustees The directors of the company are also Charity Trustees for the purposes of Charity Law. Under the requirements of the Memorandum and Articles of Association
Citizens Advice Darlington, Redcar and Cleveland Company Limited by Guarantee Year end 31 March 2025 members of the Board are elected to serve for a period of three years after which they must stand for re-election at the next Annual General Meeting. The directors have drawn up a set of job descriptions and person specifications to cover the varied requirements of an ideally balanced board. In order to achieve this broad skill mix, candidates are asked to indicale their areas of experlise through a skills assessment. A Board recruitment panel considers all applicants and invites them lo a panel interview. Appointments to the Board of Trustees are by COwOPtion or election. Last year, the Board invested in a widespread and successful advertising campaign to attract new trustees and to raise the profile of our work. Inductionltraining of new truste08 The organisation runs a programme of training, which all board members are expected to attend. New Trustees are taken through an 'induction pack, including the finan pack to ensure that they are fully aware of the Charity's principles and their responsibilities to the organisation. Wider neOrk The Charity is a member of the Nalional Association of Citizens Advice Bureaux. It adheres to the principles of the nats-onal network and is audited on the quality of advice and its organisational structure. The Charity has adopted the larger charities governance code as part of ongoing continuous investment in governance and strengthening the charty. The Governance Code has 7 principles: Organisational Purpose; Inlegrity; Decision-rnaking, risk and control; Board effecliveness; Equality Diversity and Inclusion and Openness and Accountability. Rlsk Management The Board has conducted a review of the major risks to which the charity is exposed and where possible has eslablished systems to mitigate these. Intemal risks are minimised by the development and implementation of policies and procedures, including those on health and safety, cash handling, IT, complaints and grievances. These are reviewed periodically to ensure that they meet the organisation's needs. A statement on reserves is included in this report: the Trustees recognise this is a significant area of risk for the organisation.
Citizens Advice Darlington, Redcar and Cleveland Company Limited by Guarantee Year end 31 March 2025 Public Benefit The Charity's aims and achievements have been set out within this report. The activities set out in this report have been undertaken to further the charity's charitable purposes for the public benefit. The Trustees have complied with the duty under Section 4 of the Charilies Act 2011 to have due regard to public benefit guidance published by the Charities Commission and the Trustees have paid due regard to this guidan in deciding what activities the charity should undertake. All Trustees give their time voluntarily and receive no benefit from the charity. No expenses were reclaimed from the charity during the year. Trustse8' Re8pon8ibilitie8 Statement The trustees, who are also directors for the purposes of company law, are responsible for preparing the trustees, report and the accounts in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally ACpted Accounting Practice). Company law requires the charity trustees to prepare accounts for each year which give a true and fair view of the state of affairs of the charitable company and the incoming reSoUrS and application of resources, including the income and expenditure, for that period. In preparing these accounts, the trustees are required to: select suitable accountlng policies and then apply them consistently; observe the methods and principles in the applicable Charities SORP; make judgments and accounting estimates that are reasonable and prudent; prepare the accounts on the going concern basis unless it is inappropriale to presume that the charty will continue in business. The trustees are responsible for keeping adequate accounting records that are sufficienl to show and explain the charitys transactions and disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the accounts comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hen for laking reasonable steps for the prevention and detection of fraud and other irregularities.
Citizens Advice Darlington, Redcar and Cleveland Company Limited by Guarantee Year end 31 March 2025 Auditor Each of the persons who is a trustee at the date of approval of this report confirms that: so far as they are aware, there is no relevant audit infonnation of which the charty's audilor is unaware; and they have taken all steps that they ought to have tsken as a trustee to make themselves aware of any relevant audit infomiation and to establish that the charty's auditor is aware of that information. The auditor is deemed to have been re-appointed in accordance with section 487 of the Companies Act 2006. Small Company Provisions This report has been prepared in accordan with the provisions applicable to companies entitled to the small companies exemption. The trustees, annual report was approved on . (ILlir behalf of the board of trustees by: . and signed on Christopher Payne, Chair
Citizens Advice Darlington, Redcar and Cleveland Company Llmlted by Guarantee Indep6nd•nt Auditorfs Report to the Members of Cltlzens Advlce Darlington, Redcar and Cleveland Year Ended 31 March 2025 Oplnlon We have audited the accounts of Citizens Advice Darlington, Redcar and Cleveland (the 'charty') for the year ended 31 March 2025 which comprise the statement of financial activities (including income and expenditure account), statement of financial posttion, ststement of cash flows and the related notes, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 The Financial Reporting Standard apPIable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice). In our opinion the accounts.. give a true and fair vlew of the state of the charity's affairs as at 31 March 2025 and of its incoming resources and application of resources, including its income and expenditure, for the year then ended; have been properly preparèd In aCrdanCe with United Kingdom Generally Accepted Accounting Practice., have been prepared In accordance with the requirements of th8 Compani88 Act 2006. Basis for Oplnlon Ve conducted our audit in accordance with Int8rnational Stsndards on Auditing {UK) (ISAS (UK)) and applicable law. Our responsibilities under those standards are further described in the auditorfs responsibilities for the audit of the accounts section of our report. We are independent of the charity in accordance with the ethical requirements th8t are relevant to our audit of the accounts in the UK, Including the FRC'S Ethical Standard, and we have fuffilled our other ethical re8ponsibilrtie8 in accordance with these requirements. We believe that the audit evidence we have obtained is sufficlent and appropriate to provide a basis for our opinion. Concluslons Relatlng to Going Concern In auditing the accounts, we have concluded that the trustees, use of the going concern besis of accounting in the preparation of th8 accounts is appropriate. Based on the work we have perf0Md, we have not identifEd any material unc8rtaintres relating to events or conditions that. individually or collectively, may cast significant doubt on the charity's ability to continue as a going concem for a period of at least twelve months from when the accounts are authorisad for issue. Our re8ponsibilitie8 and the responsibilities of the trustees wlth respect to going concern are dascribad In the r&levant sectj'ons of this report. 10
Citizens Advice Darlington, Redcar and Cleveland Company Limitèd by Guarantee Independent AudltoVs Report to the Members of Cltizéns Advice Darlington. R•dcar and Cleveland {conUnued) Year Ended 31 March 2025 Other Informatlon The other information comprises th8 information included in the annual report, olher than the accounts and our auditor's report thereon. The trustees are responsible for the other information. Our opinion on the accounts does not cover the other information and. except to the extent otheiS8 explicitty stated in our report, we do not express 8ny form of assurance conclusion thereon. In connection with our audit of the accounts, our responsibility is to read the other information and, in (k)ing 80, consider whether the olher informatson is materially inconsistent with the accounts or our knowledge obtained in the audit or otherwise appears to b8 mat8rially misststed. If we identify such material inconsistencies or apparent material misststements, we are required to detemine whether there is a mat8rial mi88tat8m8nt in the accounts or a material misststement of the other information. If, based on the work we have performed, we conclude that there is a material mi88tatement of this other information, we are required lo report that fact. We have nothing to report in this regard. Oplnlons on Oth•r Mattar8 Pre8crlbed by the Companles Act 2006 In our opinion, based on the work undertaken in the course of the audit.. the information given In the trustees. report for the financial year for which the account8 ara prepared is consistent with the accounts. and the tru8tee8' report has bean prepared in accordance with applicable legal requirement6. Matters on Whl¢h Wo ir• Roqulred to Report by Exceptlon In the Ilght of the knowledge and understanding of thè charty and its environment obtained in the ¢ours8 of the audit, we have not identified material misstatements in the trustees, report. W8 have nothing to report In r88P8Ct of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion: adequate accounting records have not been kept, or returns adequate for our audit have not been receiv8d from branches not visited by us,. or the accounts are not in agreement wrth the accounting records and returns,. or certain disclosures of trustees. remuneration specified by law are not made., or we have not received all the information and explanatlons we require for our audit. or the trustees were not entitled to prepare th8 accounts in accordance with the small companies regime and take advantage of the small companies. exemptions in preparing th8 directors. report and from the requirement to prepare a strategic report, li
Citizens Advice Darlington, Redcar and Cleveland Company Limited by Guarantee Independent Auditorfs Report to the Mèmbers of Citizens Advice Darlington. Redcar and Cleveland (continu8(0 Year Ended 31 March 2025 Responsibilities of Trustees As explained more fully in the trustees, responsibilities statement, the trustees (who are al80 the directors for the purposes of company law) are responsible for the preparation of the accounts and for being satisfied that they gNe a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of accounts that are free from material misststement, whether due to fraud or error. In preparing the accounts, the trustees are responsible for assessing the charity's abilty to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charity or to cease operations, or have no realistic alternative but to do so. Audltorfs Rosponslblllt1 for the Audlt of tho Account8 Our objectives are to obtain reasonable assurance about whether the accounts as a Who are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a hh level of assurance, but is not a guarantee that an audit conducted in accordance with ISAS (UK) will always d8tect a mat8rial misstat8m8nt when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these accounts. Irregul8ritie5. including fraud, are instances of non<ompliance with laws and regulations. We design proc8dur88 in line with our responsibilities, outlined above. to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularrties, including fraud is detailed below.. Our approach to identifying and assessing the risks of material mi8Statement in respect of irregul8ritie8, Including fraud and non-compliance wlth laws and regulations, was as follows: the engagement partner ensured that the engagement team collectively had the appropriate competence, capabilitie8 and skills to identify or recogniso nOn-MplIan¢e with applicabla laws and regulations., we identified the laws and regulations applicable to the company through discussions with directors and other management, and from our commercial knowledge and experience of the sector, we focused on specific laws and regulations which we considered may have a direct material effect on the financial statements or the operations of the company, including the Companies Act 20C6, Charities Act 2011. taxation legislation, data protection, anti-bribery, employment, environmental and health and safety legislation; we assessed the extent of compliance with the laws and regulations identified above through making enquiries of manag8ment and in8PeCting18gal correSpondee', and identifBd laws and regulations were communicated within the audit team regularly and the team remained alert to instances of non-compliance throughout the audit. We assessed the susceptibility of the company's financial statements to material misstatemen( including obtaining an understanding of how fraud might occur, by.. making enquiries of management as to where they considered there was susceptibilty to fraud, their knowledge of actual, suspected and alleged fraud,. and considering the internal controls in Pla to mitigate risks of fraud and non-compliance with law8 and regulations. 12
Citizens Advice Darlington, Redcar and Cleveland Company Llmltsd by Guarantee Indep•nd•nt Auditors Report to the Members of Cltlzens Advlce Darlington. Redcar and Cleveland (contlnued) Year Ended 31 March 202S To address the risk of fraud through management bias and override of controls. we.. performed analytical procedures to identify any unusual or unexpected relationships., tested journal entries to identify unusual transactions; assessed whether judgements and a&sumptions m8de in detemining the accounting estimates were indicative of potential bias., and investigated the rationale b8hind any identified significant or unusual transactions. In response to the risk of irregularities and non-compliance with laws and regulations, we designed procedure8 which included, but were not limited to: agreeing financial statement disclosur88 to undertying supporting documentation" enquiring of management as to actual and potential litigation and claims; and r&vi8wing correspondence with HMRC, relevant regulators and the company's legal advisors. There are inherent limitations in our audit procedures describ8d above. The more removed that laws and regulations are from financial transactions, the less likely it is that we would become aware of non- compliance. Auditing standards also limit the audit procedures required to identify non-compliance with laws and regulations to enquiry of the directors and other management and the inspection of regulatory and legal correspondence, rf any. Material misstatements that arise due to fraud can be harder to detect than those that arise from error as they may involve dellberate concealment or collusion. As part of an audit in accordanc8 with ISAS {UK), we exercise professional judgment and maintain professional 8cepticism throughout the audlt. We also.. Identify and assess the risks of material misststement of th8 accounts, whether due to fraud or error, design and perforni audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriale to provide a basis for our opinion. The risk of not detecting a material rnisstatement resulting from fraud is higher than for one r88ulting from error, a6 fraud may involve collusion, forgery, intentional omissions, misrepresentation8, or the override of internal control. Obtain an underStarIng of internal control relevant to the audlt in order to design audit prceadu that are appropriate in tha clrcumstances, but not for the purpose of expressing an opinion on the effectiveness of the internal control. Evaluate the appropriateness of accounting polici88 Used and the reasonableness of accounting e8timat8s and related disclosures made by the trustees. Conclude on the appropriateness of the trustees, use of the going concern basis of accounting and, based on the audit evid8nce obtsined, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the charity's ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw 8tt8ntion in our auditorfs report to the related disclosures in the accounts or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtsined up to the date of our auditor's report. However. future events or conditions may cause the charty to cease to continue as a going concern. Evaluate the overall presentation, structure and content of the accounts, including the disclosures, and whether the accounts represent the underlying transactions and events in a manner that achieves fair presentation. 13
Citizens Advice Darlington, Redcar and Cleveland Company Limitèd by Guarantaè Independent Auditorf8 Rèport tr> the Members of Cltlzens Advlce Darllngton, Redcar and Cleveland {conllnued) Yr Ended 31 March 2025 We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and signrficant audit findings, including any significant deficiencies in internal control that we identify during our audit. Use of Our Report This report 18 made $0181y to the charty's m8mbers, a8 a body, in accordance with Chapt8r 3 of Part 16 of the Companles Act 2006. Our audit work has been undertaken so thatwe might state to the charty's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest exient permitted by law, we do not accept or assum8 r88ponsibility to anyon8 Other than the charity and the charity's members as a body, for our audlt vnrk, for this report, or for the opinlons have fomed. RL/J ZJ Mr P W Lamb (Senior Statutory Audrtor) For and on behalf of Allen Sykes Audit Limited Chartered Accountants & Statutory Auditor S Hanson C1088 South Church Enierprise Park Bishop Auckland County Durham DL14 6WA Date..... 14
Cltlzens Advlce Darflngton, Redur & Cleveland STATEMENT OF FINANCIAL ACTMTIES FOR THE YEAR ENDED 31 MARCH 2025 (INCLUDING INCOME AND EXPENDtruRE ACCOUNT) Unrgstricted Funds Restricted Funds Total 2025 Total 2024 Nots Incomo from: DOnatiL9 & legacles 2,461 3,000 5,461 2,417 Charttab18 aclivib'8S 212,150 1,329,565 1,541,715 1.228,598 Trading Actswlles 12,008 72 12,080 2.366 Invesbm&rt Inccthe 14,477 14,477 Clh8r income 525 1,603 2,128 11,585 TOTAL INCOME 241,621 1,334,240 1,575,881 1,245,552 EXPENDITURE ON Ctharltabh actlvltl Advice and Intsmatlon 187,171 1,208,775 1,373,946 1.110.067 TOTAL EXPENDifuRE 167,171 1,206,776 1,373,946 1,110,067 NET INCOMEI (EXPENDrruREI . b•lor• n gaIn81{1# 74,450 127,465 201,915 135.485 GalnsllkJS88s1 M the revaluation of 50,000 50,000 Reallsed galnlll) Dn in¥88lmenls Actu1 galftluossl on delned b8n6fi1 penslon Sctre (4,270) (4,270) (1) NET INCOMEI (EXPENDrruRE) 120,180 127,465 247,645 135,484 Transfers Funds 32,349 {32,349) NET MOVEIIENT IM FUNDS 152,529 95,116 247,645 135,484 R•conellWlon of Fund• Funds brouoht forward at1 Aprll 2024 723,583 178,667 902,250 786,766 Fund8 cvrfed forrd 31 Mirch 2025 876112 273 783 1 149 895 902 250 A comparative Statem8nt of Financial Adivities is found in Note 2 The Stat8ment of Financial Activities indLJdes all galns and10sses recognised in the year. All of the Charity's adivities derive from Gontinuing operati¢)ns. 15
Cltlzens Advlce Darllngton. Redcar & Cleveland BALANCE SHEET AS AT 31 MARCH 2025 2025 2024 note FIXED ASSETS Tangible Assets Inve8tsnents 13 168,740 122,149 168,740 122.149 CURRENT ASSETS Debtors Curr8nl As6et Investrnents Cash at bank and in hand 14 15 114,450 76,827 890,978 1,082,255 169,915 684,469 854,384 CREDITORS: Amount8 falling du• withln one yoar 16 196,817) (72,4291 NET CURRENT ASSETS 985,438 781.956 TOTAL ASSETS LESS CURRENT LIABILITIES 1,154,178 904,104 Net A88•ts Excludlng Deflned Benefrt Pen8lon 1,154,178 904,104 Defined benefit pension scheme asset / (liability) 18 14,283> {1,854} TOTAL NET ASSETS 1,149,895 902,250 FUNDS Restrlcted Income fund8 Unr88trict8d incomo fund8 17 17 273.783 876,112 178,667 723,583 TOTAL FUNDS 17 1,149,895 902,250 The notes on pag08 18 - 36 fom part ol thè80 accounts. These accounts are prèpared in accord8nc8 wrth the special provision6 of part 15 of the Comp8nles Act 2006 ralaling lo small compani8s and constitute the annual accounts required by th8 Comp8nieJ Act 2006 and are for circulatlon lo m&mbers of the company. The financial statementB are approved &nd Authori88d on behalf of the trustaas as follows.. nam8: nam8: role.. Chair of Trustees role.. KL gJ>/¥ Company Regi8tration Number '. 05562437 IEngland & Wales) 16
citlzens Advlce Darflngton. Redcor & Clovoland STATEMENT OF CASH FLOWS YEAR ENDED 31 MARCH 2025 2025 2024 note Cash flow8 from operatlng actlvitles Net incomellExpendlturel for the period 247,645 135.484 Adjusted for: Depreclation Charge Investment Income 13 3,409 114,4771 15861 Penslon scheme flnance cost 18 49 152 Pension scheme Deflclt contrlbutlons 18 11,8901 4,270 112681 Penslon scheme18alnlllosS 18 Decreaselllncreasel In debtors 14 55,465 43,477 1Decrea5elncreaSe In credltors 16 24,388 26,047 Nol ca8h flows from operatlng octlvitl Cash flow8 from inve8tlng actlvltl8S Dlvldend5, interest and rents from investments 318,859 202.991 14,477 586 T3n8lble flxed assets Revaluatlon 13 150,0001 Tanglble fixed a55ets addltlons 13 111,2961 Movement In short term deposlts > 3 months 15 76,827 Net cash flows from itwestln8 activltles 112,3501 10,7101 Net Increaselldecreasel In ¢a5h and cash equlvalents 206,509 192,281 Cash and cash equlvalents at l April 2024 684,469 492,188 Cash and cash equfvalents at 31 March 2025 ,978 684,469 All of the cash flow5 are derlved from ¢ontlnulnB operatlons durlnB the above perlofls. 17
Citizens Advlc8 Darllngton, Redcar & Cleveland NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 1. Accounting Policies The prlncipal accounting policies adopted, judgements and key sources of estlmatlon uncertainty In the preparation of the financial statements are as follows: 1.1 General Infomiation The charity is a public benefit entlty and a prlvate company Ilmlted by guarantee, registered in England and Wales and a reglstered charity in England and Wales. The address of the registered office is The Core, Church Row, Darllngton, OLI 5QD. 1.2 Statement of Compliance These accounts have been prepared in compliance with FRS 102, 'The Financial Reportlng Standard applicable In the UK and the Republlc of Ireland,, the Statement of Recommended Practice applScable to charities preparlng thelr accounts in accordance with the Financlal Reporting Standard appllcable Sn the UK and Republic of Ireland {FRS 102) (Charities SORP IFRS 102)) and the Companies Act 2006. 1.3 Ba818 of Preparation The financial statements have been prepared on the historical cost basis, as modified by the revaluation of certaln flnanclal assets and liabilities and investments measured at fair value through income or expendlture. The flnanclal statements are prepared In sterllng, whlch Is the functlonal currency of the entity. 1.4 Going Concern There are no materlal uncertalntles about the charity's ability to continue. 1.5 Judgements and Key Sources of Estimatlon Uncertalnty The preparatlon of the flnanclal statements requlre5 management to make judgements, estimates and assumptions that affect the amounts reported. These estlmates and Judgements are contlnually revlewed and are based on experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. Key sources of estimation uncertainty,. Defined benefit pension scheme. The charity is a member of a multi-employer defined benefit scheme. The charity ha5 recognised its liability under the deficit recovery plan at fair value which is based on the recommendation5 of the scheme actuary. The actuary uses certaln crltlcal assumptlons, such as dlscount rate, mortallty and expected rates of return when settin8 the deficit recovery plan for the scheme at each triennial revlew. 18
Citizens Advice Darlington, Redcar & Cleveland NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 1.6 Fund Accounting Unrestrlcted funds are available for use at the dlscretlon of the trustees in furtherance of the purposes of the charity. Designated funds are unrestricted funds earmarked by the trustees for speclflc purposes. Restricted fund5 are subjected to restrictions on their expenditure Imposed by the donor. 1.7 Income All Income Is Included In the statement of financial activities when the charity is entitled to the income, any performance related condltlon5 attached have been met or are fully wlthln the control of the charlty, the Income is considered probable and the amount can be quantified with reasonable accuracy. The following specific policies are applied to particular cate8orie5 of income: Donations and le8acy Income Is received by way of donations, legacies, grants and gifts and Ss included in fvll in the Statement of Flnanclal ActlvStles when recelvable. Where legacles have been notlfled to the charlty but the criteria for income rècognition have not been met, the legacy is treated as a contingent asset and disclosed if material. Grants, Whe entitlement is not conditlonal on the delivery of a speciflc performance by the charlty, are reco8nlsed when the charlty becomes uncondltlonally entltled to the grant. Donated senilces and facllltles are Included at the value to the charlty, belng the amount the charlty would have been willin8 to pay to obtain seNices or facilities of equivalent economic benefit on the open market. Investment Income Is Included when recelvable. Income from charltable tradln8 actlvtty Is accounted forwhen earned. Income from grants, where related to pÈrfomiance and specific deliverables, are accounted for as the charity earns the right to consideration by Its performance. 19
Citizens Advlce Darllngton, Redcar & Clevaland NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 1.8 Expenditure Expenditure is recognised on an accruals basis as a liability is incurred. Expenditure includes any VAT which cannot be fully recovered, and is reported as part of the expendlture to whlch it relates: Costs of raising funds comprise the costs associated with attracting donations, grants and le8acles and the costs of trading for fundraising purp05e5. Charitable expenditure comprises those costs incurred by the charity In the dellvery of Its actlvltles and services for its beneficiaries. It Includes both costs that can be allocated directly to such activities and those costs of an Indlrect nature necessary to support them. Other expenditure includes all expendlture that Is nelther related to raising funds for the charity nor part of Its expendlture on charltable activities. All costs are allocated between the expendSture categorles of the SOFA on a basis designed to reflect the use of the resource. Costs relating to a particular activlty are allocated directlyi Others are apportloned on an appropriate basis, as set out in the notes to the accounts. 1.9 Tanglble Assets Tanglble flxed assets are Inltlally recorded at cost, includln8 any costs directly attributable to brlnglng the asset Into working condition for its intended use. Subsequently, flxed assets are stated ehther: - At cost less accumulated depreciation and impairment losses, or At revalued amounts, bein8 fair value at the date of revaluatlon less subsequent accumulated depreciation and impairment1055es. Revaluations are carrled out with sufflcient regularity to ensure that the carrying amount does not differ materially from fair value, Increase5 In value are credlted to a revaluatlon reserve, except to the extent that they reverse a revaluatlon decrease for the same asset previously recognised in proflt or loss. Decreases in value are recognlsed In profit or loss. except where they offset a previously recorded revaluation surplus for the same asset. The property at Redcar is held Freehold and has been revalued. The cost of minor addltlons or those costing below £2000 are not capitali5ed. 20
Citizens Advice Darlington, Redcar & Cleveland NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 1.10 Depreciation Depreciation is calculated so as to wrSte off the cost or valuatlon of an asset, less Its residual value, over the useful economic life of that asset as follows: Computers- 25% straight line Fixtures & Flttings - 25% stralght Ilne Land and buildings are measured at fair value wlth sufflclent regularity to ensure that the carrying amount does not dlffer materlally from the fair value at the reporting date, with changes in fair value recognised in the statement of financlal activities. 1.11 Impalrment of FIx8d Assets A review for Indlcators of Impalrment Is carrled out at each reportlng date, with the recoverable amount being estlmated where such Indlcators exlst. Where the carrying value exceeds the recoverable amount, the asset is impaired accordingly. Prior impairments are also reviewed for possible reversal at each reporting date. 1.12 Financial Instruments A financial asset or financial liability Is reco8nlsed only when the entity becomes a party to the contractual provlslons of the Instrument. Baslc financial instruments are Initially reco8nised at the amount recelvable or payable includlng any related transaction costs, unless the arrangement constltutes a financing transaction, where It is recoEnised at the present value of the future payments discounted at a market rate of interest for a slmllar debt Instrument. Current assets and current liabilltles are subsequently measured at the cash or other consideratlon expected to be paid or received and not dlscounted, Debt instruments are subsequently measured at amortlsed cost. 21
Citizen8 Advice Darllngton, Redcar & Cleveland NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 1.13 Retirement Benefits Contributlons to defined contribution plans are recognised as an expense in the period In whlch the related servlce Is provlded. Prepald contributions are recognised as an asset to the extent that the prepayment will lead to a reductlon In future payments or a cash refund. When contrlbutlons are not expected to be settled wholly within 12 months of the end of the reporting date in whSch the employees render the related servlce, the Ilablllty Is measured on a dlscounted present value basis. The unwinding of the dlscount is recognised as an expense in the period in which it arises. The charity also contrlbutes to The Growth Plan administered by TPT Retlrement Solutions. The Plan Is a multi-employer penslon plan. It is not possible in the normal course of events to Identify on a reasonable and consistent basis the charity's share of underlying assets and liabillties. In accordance with Charltles SORP IFRS 1021 the obllgatlon to make good any deficit by way of deficit contributions is reco8nised in these Financial Statements at fair value. 1.14 Dobtors Trade and other debtors are recognlsed at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due. Accrued Income and tax recoverable is included at the best estimate of the amounts receivable at the balance sheet date. 1.16 Cash at Bank and In Hand Cash at bank and cash in hand includes cash and any short term highly liquid investments with a short maturity of three months or less from the period end. 1.16 Credltors Creditors are recognised where the charity has a present obligatlon resultlng from a past event that wlll probably result In the transfer of funds to a thlrd party and the amount due to settle the obligation can be measured or estimated reliably. Creditors are normally recognised at their settlement amount after allowing for any trade discounts due. 1.17 Llmlted by Guarante8 The company is limited by guarantee. In the event of the company being Wound up members are requlred to contrlbute an amount not exceeding £1. The number of members at the period end was 10. 22
Citizens Advice Darfington, Redcar & Cleveland NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 2. Comparative Ststement of Financial Activities Year Ended 31 March 2024 (Including Incomè And Expenditu Account) Unrestrlcted Funds Re8trictad Fund8 Total 2024 Incomo from: Donaoffis &18gacles 1,461 956 2,417 Charitsble act188 192,221 1,036,377 1,228,598 Trading Ac1lIeS 1,143 1,223 tnvestsnent Irame 586 Other ine 8,709 2,876 11,585 TOTAL INCOME 1,041,432 1.245,552 EXPENDITURE ON Charll8bl• actlvltles Adce and Inbmallc 168,609 941,458 1,110,067 TOTAL EXPENDITURE 168,609 1110,067 NET INCOMEI IEXPENDITUREI . bolorn not g•lfft•lllosi•8) 35,511 99.974 135,485 Ackwt81 gainl(lossl tx defin ban6fjt w)sion schema (1) (1) NET INCOMEI (EXPENDtruREI 35,510 99,974 135,484 Transkn Betsvw Funds 21,253 (21,253) NET MOVEMENT IN FUNDS 56,763 78,721 135,484 R•conclllatlon of Fundi Funds brght forward at1 Aprfl 2023 666,820 99,946 786,766 Funth carrfed forward 31 March 2024 723 583 178 667 902 250 23
Citizen8 Advlc8 Dirflngton, R•d¢ar & Cloveland NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 3. Incomè from Donation6 and Lègaeies Unre8trlcted Re8trfct0d Funds Fund• Total Unrestrlctsd Reslrlcled 2025 Fundi Fund• Total 2024 Donauons 2,461 5,461 5,461 1,461 1.461 956 2,417 2.417 Total 956 4. Incom• from Charltlabl• Actlvttl•• Unvestricted Re8trfctad Fund• Fund• Total Unre•trlcted Re•trlctsd 2026 Fund• Fund• Totsl 2024 vlu & Inlorm•tlon S•rvl¢ob: Fundor CCG Health- GP Surgerf88 Cltken8 AdvlcA8- C08t ol LInq Citizens Adce- Debt Mtsjemlsellon Fund Clllzen8 Adc4- Enèrgy Cttlzanb Ad¢•- UBOR Ctttteni Advlc8- Money Advlca s0c• D8btAdc& CW+ -VOlerIng for h1th D4rllrvJknn ec- 8•n•fits AdcO & Supp3rt 8•rvlc• DarllThJton BC- Comrnunlty Cara 8C- Fin8n¢ial Grf$i$ DarlSroton BC- Houa•hold Support Funt# D8rlirrfJton BC- Trallblazèr Go¢x1 Things Foundatlon Hfirtkgpool Cltlzens Aomce Hart18po Clllzens Advlce- GIaB4¢1 Macmlllan Canc•r Suppjrt Red¢8Y BC Redr 8C- Household Suppjrt Fund Redcar BC- Mortgage R88GUg Saltburn Sc41darity Stsp Fward T5 V•ll•y Slc¢kkn Citlzgns Advlc•- En•rgy Redr• Tw Valhy Mgv• Forwjrd Tae8, E8k & Wear Valleys NHS Ftsundats'on The Energy Savinll Trust The Nakn81 Lottery Comrnunlty Fund- prO1t 1 The N81 Loltery Comrnunity Fund- project 2 The Naknal Lottery Communty Fund- project 3 Trussell TNSI West Park Hcépital Wo&Jsmlth FowKl8tlon Y¢xrth EmployThnt In[at& 25,¢ 61,875 25.OCH] 61,875 24.960 62.2SO 8,855 24.960 62.2SO 8.655 28,920 16,238 16,238 113,3561 113,3S61 225.765 225.765 47,6th) 47,500 39,0 39.000 127,485 127.485 77,368 77.368 100,0 142,125 28,920 212.483 212,483 30.01)0 166.880 118.239 30,000 166.880 118,239 3D,000 827 4.476 3.301 42,125 30.000 827 4,476 1,524 1,524 3,787 20,833 37,127 70.000 80,000 38,851 3.787 3.301 20.833 37,127 18,025 18,025 70,C 60,LKV) 38,851 3,259 1,495 24,928 21,427 30, 70,000 80,OOD 7D,OQO 80,000 38,851 38,851 3,269 1,495 24.928 21,427 30,000 83.570 30.000 78.970 83,570 30.0fy) 78,970 e9,552 35.989 82.472 30,575 24.929 1,903 69,552 35,989 82,472 30,575 24.929 1,903 71.728 177.371 82.078 25.677 1,199 71.728 177.371 82.078 25,677 1,199 Total 212,160 1.329,666 1,S41.715 192,221 1,036,377 1,228,598 5. Tradlng Actlvltl•B Unrèstrltted Restrictèd Funds Funds Totsl Unrestrlcted Restrlcted 2025 Funds Fund8 Total 2024 Room Hlre 12.008 72 12.080 1,143 1,223 Total 12,008 72 24
Cftlzèns Advle• Darllngtom, Rèdcar & cve11nd NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 In¥tMent Incom• Unr28lrKted RÈstrlctèd Funds FundB Total unstriCted Restrictéd 2026 Funds Funds TDtsI 2024 Ir4YJ from bank deF¢J8ttB 14,477 IV77 7. Othèr Inton Unrestrktgd Rgstrthd Funds Funds Totsl Unrt8trlcted R061ricied 2026 Funds Funds Totsl 2024 DWP- ckStart other Incon 1,493 7,216 IN93 10m2 525 1,803 1128 2,878 Totsl 526 8,709 2,876 11 Analy DI Exp•ndltur• on Chrftftbl• Acttr41tl•• Unr&8lrkted R•slrlcl•d Fund8 Funds Tot•1 2026 Advlc• & Intaftn•tlon ••rvl¢M: Dlre¢i ¢0gts Albc8tad Support Costs18 bo> Governance Costs 131,832 33.137 2,202 962,069 239,212 16,604 1,083,890 272,360 17,706 Totsi Resour Expend•d 167.171 staff Colts Other Co•t8 Total 2Q20 Allxated Supwrt Cost6 mprIse 231,877 40,673 272,360 Un3ctd R8slriGt8d Fundè Funds Tot1 2024 Prfory••r Athlc• & Inforrn•kn wvle•i'. Drt C08ts Allocated SuFPDrt Costs Iw b8lN) Governan Cc4t& 129,138 37,785 719.172 210.976 11,310 648.310 248.761 12.996 Tclal Rè8oure•s Exoendèd 941.458 1110 087 Stsff Costs Othr Co*ts Totsl 2024 Allt¢d Support Costs comprfse 2C6.293 42.468 248,761 9. N•t IneomthllExpondrtur•l for the year Th18 stated altercharginollcraditingl.. 20215 Totsl 2024 DaPreryan Audit FeeB 3.409 4.560 4,410 25
Citizens Advic8 Darfington. Redcar & Clevoland NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 10. Stsff costs Stsff costs during the year were as follows.. Total 2025 Total 2024 Wage8 & Sa18rie8 Soci81 Security Costs Pension Costs 732,737 53,985 17,493 601,182 39,843 13,878 B04,215 654,903 1 employee ha8 employèè nefItS bO88n £60,Cthl and £70,000 In the year (2024.. 01 The avarAge numb8r of employees during the yoar wa8 2025 2024 No. M8nagemant Advic& Delivary Admln & support 26 24 Total 32 30 Key Manag&ment Personnel Include all persons that have authorty and responsibility for planning, directing and controlling thé activities ol th8 charty. Thè total emoluments of the key management porsonnel were £192,73312024.' £174,950) 11. Romunoratlon and expan•o$ Neither the Trustees nor any persons connècted with them received any r&mun&ration or reimbur8ed expens88 durlng the year12024: £nill 12. Corporatlon tax The charity is &xempt from corporation tax on incom8 and galns falling within Chapter 3 of Part 11 of the Corporatlon Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992 to the extenl that thès? are applied lo Its charilable object8. No lax charg&$ have arisen in the charity, 26
Cltlzens Advlce Darfington. Redcar & Cleveland NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 1& Flxed a85ets: tangiblo a888ts Freehold Propgrty Comput•rs Fixtures and ffttlngs Totsl Cost At 1 April 2024 Revaluats'ons lJisposal8 At 31 March 2025 110.000 50,000 8621 120,848 239,469 50,000 {90.658) 198,811 16211 (90,0371 30,811 160,000 8,000 Deprecl•tlon At 1 April 2024 Charge for Ihe yftar Di8PO8als At 31 March 2026 621 2,OfyJ {6211 116,699 1,409 190.037) 28,071 117,320 3.409 (90,658) 30,071 2,000 Net Book VAIu• At 31 March 2025 160,000 2,740 168,740 Al 31 March 2024 110,000 4,149 122,149 The fr88hokl property 18 carried at it8 falr value ba8ed on v8lu8tion8 p8riodically undertaken. A valuatlon was carri8d out in the period and a revalution of +£50,000 has been recognised. If the propety was not carried at its fail Val rt would be included at tho following historical cost: Cost £110,1)JO {curr8nt and prior year), Depreciotion bfvd £3,300, charge £1,100, clftvd £4,400, NBV bd £106,700, NBV cld £105.600 27
citlzens Advlce Darfington, Redcar & Cl8v8land NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 14. Debtors 2025 2024 Trade debtors Prepayments Accrued income 82,840 11,645 19,965 100,121 10.739 59,055 114,450 169,91 S 16. Currant Asset Inve8tments 2026 2024 Short tem daposils 76827 76,827 16. Cr•dltorn: Amounts falllng duo wlthln one year 2026 2024 Trade Creditors Taxation and Social 8ecurty costs Aecruals Other Creditors 63,984 13,855 16,993 1,985 18,770 12,063 27,772 13,824 96,817 72.429 28
Cltlzens Advice Darllngton, Radcar & Cleveland NOTES TO THE FINANCIAL STATEMENT8 FOR THE YEAR ENDED 31 MARCH 2025 17. Fund8 B•lOn 1 Aprll 2024 Incoffllng Re8ourc Outgtslng G8ln• & B•l•nce 31 (Lomesl Trnn8f•r• MJr¢h 2025 ROUrC&S Unrn8trlcted lund8: General Funds tjesynaled Funds Revaluation Reserve PeIOn 723,583 241.621 {167,1711 14,2701 32,349 826.112 50,000 50,000 Totsl unrutrlct•d fund8 723,583 241,621 {167.171) 45,730 32,349 876,112 Re8trlct•d Fund#: CCG- Northem Cgnc4r Allianco CCG Heakh - GP Surgeri86 citlzens Advlce - Co81 of Llvlng crtizens Advi¢e - LIBOR Clllzens Advlce - Monèy Advice SeNlc8 Debt A(fvl¢è CW+ Volunloortng for health DarlglOn BC - Benefts Advlca & Support Servke Darfwiglon BC- Communlty Carn Darllnglon 8C FinancSal Crisis Darllnglon 8C- Household Support Fund Fixod Auel8 Good Thing3 Foundallon Growlng Old Livlng in D8rlinglon IGOLDI H•rtlepool Citizens Advlce- Gla88pooI Macmlll8n Canc•r Support Rodcar BC. Mortgage Rèlcue Toes Valley Move Forward Te, Esk & Wear Valleys NHS Foundallon The Enèrgy Saving Tru81 Th& Natlonal Lottery Community Fund - prolect 2 The Natlon81 Lottery Communty Fund- projecl 3 Tru$$ell Trust West Park Ho8pStal Wotrjsmrth Foundatlon 12,718 {12,7181 125,0001 (51,8751 25.000 51.875 113,3561 225,765 47,500 39.000 127,485 77,368 11Kl,000 13.356 1191,5131 147,5001 139,OCIOI 1133,8711 176,5471 177,9001 12,000) 11,524) 13.760) {19,139} {37.128> <38,8511 155,4081 130,0001 (78,9701 (60,4241 1112,7901 182,0781 125,6771 13,1021 134.252) 7,689 12,397 1.303 13,218 22.100 6,000 8,000 1,524 4,675 20,833 37,128 38.851 83,569 30,000 78,970 71,727 177,372 82,078 25,677 1,199 10,224 11,139 1,694 28,181 31,811 82,472 43,114 147,054 1,903 Total rn•trlctsd fund8 178,667 1.334,240 {1,206.7751 132,3491 273.783 Total fund• 902,250 1,575,861 {1,373,9461 45,730 1,149.89S 29
Citizens Advlce Darlington, Redcar & Cleveland NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 17. Funds (Prlor year comparative} BIl•n 1 IruvnlDg Outgolng R8•ou6• Re•our¢•s P•n•lon B•l•n¢• 31 Tr•nsforn PA•rch 2024 Aprfl 2023 GI1Lol Unr•thtsd Genar4 Funds D•6igntsd PuThls P•nslon roseTh 666.820 204.120 1168.6091 21,253 723,583 Totsl unr••trletsd fvnd$ 666,820 204,120 1188,6091 21.253 7rJ,583 RwtrJCt Fund&. CCG- Northam C&n¢•rNliane• CCG H•Atth- GP Surge& Cthns Adè- Cc•tof Liw Cjh'z Advk•- Debt PltsY•mlMbtsn Fund Cttthil Advk•- LI8OR citk•n¥ Advk. l+k>noy Ad¥ic• srvI D•bt Ath• Clklnt Djrn0nt•. Inn•rWhe County Ourtwm Comrnunlty Foundallon O•dlnglon 8C- Banaffts Ad¢• & Supwt SeNIc• Oadlngton 8C-Ccfflmunlty Cwr• Dadlngton ec- Emèwoncy AIBl•tqnc• Grnnt Oarflnot¢n 8C- Finand81 Dartlngton 8C- TrnUU4zJr 13,810 11,0921 (24,9601 176.4911 16SSI 12,Y16 24.geo 62,260 6,ess 14,241 16.0001 13,356 13,356 212,483 1191,8061 {1,0è31 13,5431 130,eQOI 1178,5991 14,7811 1112.6441 18271 PO.8771 1,093 30,orM) 186,880 19,40B 4,781 8,8D2 7,689 118,239 627 12,397 B,000 8,coo Good ThingB FoundIon Grvlnq Cld Uthg In Dartlngton IGOLDI Ma¢rn&Th Canc4r Support R•dc•r 8C- Mtyty•oè Rtteu• Sllburn Sc41dBrfty Step F¢NArd Vall T•&s Valley F¢)ThvArd T•es, E•k & Wearvallop N8 FoundaOn The EMr9y san9 Tru•¢ Th• N•l¢nd Lottffj Communty Fund- prolxt 1 The Nalonal Lott•ry CommunSty Fund- proJ•¢t 2 Th• N81¢)n Loltery CommunSty Fund- project 3 TruMeN Tru8t 4,476 0,056 18,025 38,661 3,2$0 1,406 21,427 30,000 24,928 60,S52 35,989 82,472 30,575 24,920 1,903 24,202 14,4761 ie,4311 118,0261 138,8611 13.2691 11.4961 121.4271 130.0001 124,6621 189.5621 14.1781 11,6 10.224 (3781 31.811 82.472 10,970 141,6481 124,9291 12,2461 124.2021 Wast P4rk Hobrknl WoodBmith Foundadon 342 Youth Emk)yffnt lnillatO 1,041,452 {941.4581 121.2531 17B,667 Totsi fund• 766,786 1,246,552 11,110,067) 902,250 30
Citizens Advice Darllngton, Redcar & Clevoland NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 17. Funds (contlnued) The specific purpose5 for whlch the funds a to be applied a as follows.. DESIGNATED FUNDS: The are no de51gnated fvnds balance taken from the general funds of the charlty.. REVALUATION RESERVE: The charity holds freehold land and bulldlngs whlch are stated al a revalued amount. The 5UTpIus arisin8 on revaluationls included In the revaluation reserve, which form5 part of unrestrlcted fund5. RESTRICTED FUNDS: CCG- Northem Cancor Alllanc• To dellver a volunteer Infrastructure to Improve the quallty of Ilfe for people Ilvln8 wlth and beyond cancer. CCG Health - GP Surgerle6 To provlde advlce In Darlln8ton GP Prartlces Cltlz•n• Advlce - Cost of Livlng A fund to expand Advicellne capaclty for expected demand Increases due to the Cost of Uvln8 cr151s Citlzens Advlco . D•bt Modernisatlon Fund A fund to purchase new oqulpment to support advlce 5ervlces citlzan8 Advlce - LIBOR A fund forthe dellvery of debt advlce and financlal capablllty to veterans and emergency 5ervlce personnel Cltlzen8 Advlc•- Money Ad¢& Ser¥ice Debt Advlce Fundlng from Cltlzens Advlce Natlonal to provlde face to face money advlce. Cll•nt Dlgburnements . Inner Wheel Grant fundlng for dlrect flnanclal client support vla the Household Support Fund CW+ _ Volunteerfng for health We are the lead partner to develop volunteerlng Infrastructure withln health & 50clal care settor through co-produttlon & support Increase volunteer dlverslty and pilot wlth NHS Charlties County Durham and Darlin8ton Hospltal Discharge Pro8ramme trIn8 around advlce first ald tralnlng and support for people wlth frailty Darflngtt•n BC - Beneflts Advlc• & Support Servlc• Funded by DJrllngtoft Borou8h Councll to provlde a comprehenslve seNlce for resldent5 presentlnB wlth needs around beneflt ell8iblllty,' supportln8 benefit appllutlons & tlalms andlor appealswhere required. 31
Cltlzens Advice Darlington, Redcar & Cleveland NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 17. Fund8 (continued} Darllngton BC - Communlty Care To help to support vulnerable residents to remain In the communlty or move back in te the communtty after a perlod In supported or unsettled accommodation by providing a ran8e of standard items li.e. brown & white Boodsl. Darflngton BC . Flnanclal Crlsis Provides a servlce for Darlington resldénts pSentIng in immedlate finantlal hardshlp for utllSty top-ups, baby consumables & clothlng vou¢hers along with generallst information & advice on how to maximise Income, reduce debts and mana8e budgets. Darllngton BG - Household Support Fund A fund to dlsburse direct flnanclal support to households sufferln8 from the C05t of Llvln8 cr151s and Bive advice to 5UPPOrt those clients. Flxed A*•et¥ Fundin8 for 5peclfic Flxed Assets. Good Thlng8 Foundation A Brant to Increase dl8ltal inclusion and capabS11ty. Growlng Old Livlng In Darllngton IGQLD) Thls fund contains money ralsed for the project vla fundrJlslnB and soclal events. Hartl•pool Cltlzen• Advl¢e - Gla88pooI Crlsls funds to d15burse to Clients M•cmlllan Cancer Support Thls fut)d provlde5 5UPPOrt to indlvlduals affected by tancer. Redcar BC - Mortqaae Rescue A fvnd to dellver household bud8etlng advlce to cllents struggllng to meet mort8a8e payments. Saltbum Solldarltv Workln8 in partnershlp wlth Saltburn Solldarrty to dellver Advlce sesslons at thelr foodbank, 32
citlzens Advlce Darlington, Redcar & Cleveland NOTES TO THE FINANCIAL STATEMENTS 17. Funds (continued) Step Forward Tees Valley The Bullding Better Opportunities prDEramme Is jointly funded by the Lottery and the European Social Fund to support the hardest to reach to achleve real chan8e in their lives. improving links between services to address need5 and move people towards employment. A5 a partner or8anisation Cltiiens Advl¢e Darllngton provide specialisl sllPPOrt to Improve parttclpant's flnandal 5klll5. Tees, E•k & Wear Valleys NH5 FourKlation Funding to provide advlce for patlents at West Park Hospital. Tees Valley Move Forward Tees Valley: Move Forward Is on Snitiatlve funded by the UK Government throu8h the UK Shared Prosperity Fund. wlth the alm of supportlng economieally Inactlve people to secure lon8 temi employment. We provlde income mbxlmlsbtlon and flnanclal capabi1Sty servlces to support beneflciaries. The Enoryy Savlng Tru¥t The Energy Redress Stheme Is desl8ned to support enerbry consurners In vulnerable sltuatlons, The project alms to provlde energy advlce to vulnerable consumers by brlnBing together local Clt12èns Advlce wlth Health and Soclal agencies to dellver targeted support to vulneTable people In the borough of Darllngton. The N•tlonal Lottory Communlty Fund - project 1 A Lottery fund from theSr RC North East and Cumbria Re8fjon pro8ramme. The prolect Is project alrned at supportlng resldents In need due to the cost of Ilvln8 crisis. As well a5 addresslng hardshlp and crls15, providing longer-tÈrm solutlons by en5urlng people are recelvlng all the help they are lawfully entltled to. The Natlonal Lottory Communlty Fund- project 2 A Lottery fvnd from thelr RC North East and Cumbrla Reglon programme. A 3 year project called Slgn up and helplo set up a Growln8 Older provi51on In Redcar & Cleveland and Hartlepool and contlnue to develop the Growln8 older project IGOLDI in Darlln8ton, sh?pln8 services and encDuragln8 PQSltive Ilfe changes for resldent5 over 50, Th• Natlonal Lottery Communlty Fund - prol8¢t 3 A Lottery fund from thelr RC North East and Cumbrla Region pro8ramme, Part of a wlder Tee5 Valley Snitlailve, moving partlclpants c105er to the labour rnarket wlth Interventlons and removin8 flnancial barrler5 to work and volunieerln8. We wlll provlde Income maximlsatlon and flnanclal capablllty services io sUPPOrt beneficiarle5. Tru88ell Trust Fundln8 to dellver advlce wlthin Tru55ell Trust f¢)odbanks In the area. West Park H08Pltal Funding to provlde advlce for patlents at West Park Hospltal. Wood&mlth Foundatlon A grant for dlrect financlal 5UPPOrt to cllenl% Youth Empioyrnènt Initlatlve The Youth Employment Inltlatlve 15 Part-funded by the European Sodal Fund as part Df the European 5truLtural and Investment Funds Growth ProBramme In En8land. Supportln8 youns people aged between 1fv29 not in employmenL education or training to access sk1115 trainln8 and real Ilfe opportunities to move Inio education, tralnlng or employment. 33
Citizens Advice Darllngton, Redcar & Cleveland NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 18. Ponsions and Other Retiremont Bèneflts Deflned contrlbutlon8 8¢homes: The company parti¢ip8tss in a number of defined contrlbution pension schemes. Tha amount recognised In incomo or expenditure as an expens8 in relation to defined conlribution plans was £17,493 12024.. £13,878) Defln•d B•n•ftt Schome The company participates in the 8cheme, 8 multl-8mployer scheme which provldes benefits to some 521 non-associ8tsd participating 8mployerB. The 8chen Is a definéd benefit scheme in the UK. It is not possible for the company to obtaln sufficient infornation to enable it to account for the 8cheme as a d8fin8d banefrt schèmè. Th&refore il accounts for the scheme as a defined contribution scheme. The scheme is subject to the funding legislation outlined in the Penslons Act 2004 which came into force on 30 December 200S. This. together with docunnts issued by the Pensions Regulator and Technical ActU8rial Standards i&sued by thè Financial Reporting Council, set out the framéwork for funding deffined benefrt occupational p?nsion 8cherrn8 in the UK. The 8¢hame18 e1866ified as a 'la8t-man standing aThangemont. Tharefora the company18 potsntlalty Ilabl& for other partlcipatlng employers, obligations if those employers are unable to mget their sharg of the scheff* deficit following withdrawal from the sehem8. Participating employers are legally roquirad to mè th8lr sharè of the 8chem8 deficit on an annuity purchase ba8is on withdrawal from the scheme. A full actU8rl81 valuation for the scheme was carrled out al 30 September 2023. This valuallon showed 288els of £514.9m, liabilities of £531.Om and a deficit of £16.1 m. To elimlnate this funding shortfall, the Trustee ha8 asked th8 participating employers to pay additional contrUtIonS to the 8ch8me a8 follows.. D•fl¢ll eontrlbutlono From 1 April 2025 10 31 March 2028.. £2,100,000 per annum (payable monthly) Unl888 a conce8s1on ha8 been agregd wilh th• Trustee the tem) to 31 March 2028 applles. Note that the Scheme's previous valuatlon was cgrriod out with an effective date of 30 September 2020. This valuation show8d a88ets of £800.3m, liabilities of £831.9m and a deficit of £31.6rn. To eliminate this funding shortfall, th8 Truste8 asked tha participating employers to pay additional contributions lo the Scheme as follows.. D•flctt contrlbullon8 From 1 April 2022 to 31 January 2025.. £3,312.000 per annum Ipayable monthly) The recovery plan contributions are allocated to 8ach participating employer in line with their estimated sha of th& Series 18nd Seri88 2 scheme liabilities. Wherè tho scheme18 In deflcit and where the company h88 agr88d to a deficit fundlng arrangement the company recognises a liability for this obligation. The amount r8cogni5ed is the net present value of th8 deficit reduction contributs'ons payable under the agreement that relates lo the deficit. The present value 18 cal¢ulat8d using the discount rate detailod in these disclosures. The unwinding of the discount rats is recognised as a finance cost. 34
Cltlzens Advlce Darlington, Redcar & Cleveland NOTES TO THE FINANCIAL STATEMENTS 18. Penslon Commlknents 31-Mar-25 31-Mar-24 31-Mar-23 Present value of provision 4,283 1,854 3,969 RECONCILIATION OF OPENING AND CLOSING PROVISIONS Porlod Endlng 31-Mar-25 Perlod Ending 31-Mar-24 Provision at start of period Unwlnding of the discount factor {Inte$t expense) Deficit contrlbution paid Remeasurement8 - Impact of any change in assumptions Rem8a8urements - amendments to the contribution Provision at end of period 1,854 49 (1,890) 27 4,243 4,283 3,969 152 (2,268) 1,864 INCOME AND EXPENDITURE IMPACT Perlod Endlng 31.Mar-25 Perlod Endlng 31-Mar-24 Intorest expen8e Remeasurements- impact of any change In a88umptions Remeasurements- amendments to th8 contribution ContribLrtion8 pald In r8spect of futu service. Costs recognised in Income and expenditure account 'includes deflned contribution schemes and fuiure servicè contribution8 (i,e, excluding any defictt reductlon 31-Mar-26 31-Mar-24 31-Mar-23 %per %per annum annum 4.84 5.52 49 27 4,243 152 % per annum 5.31 Rate of dlscount The discount rates shown above are the equivalent single dlscount rates which, when used to discount th8 future recovery plan contribLrtions due, would givè the same results as using a full AA corporate bond yield rve to dlscount the same recovèry plan contribution8. 35
Cltriens Advlce Darfinuton, Redcar & Cleveland NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2026 19. Analysls of net aets botween funds Design8ted funds Restricted funds General fund8 Total Curreni reportlng perlod Tangible fixed assets Current a55ets Current liabilltles Penslon Llablllty 162,740 723,544 15,8891 14,2831 6,000 358,711 {90,928} 168,740 1,082,255 196.81n 14.283) Totsl 876,112 273,783 1,149,895 Designaled fund8 Restricted fund8 G8n8ral fund8 Total Prevlous reportlni perlod Tan8ible flxed assets Current assets Current lièbllities Penslon Llablllty 114,149 620,643 (9,3551 (1.854) 8,000 233,741 163,0741 122.149 854.384 172.429) 11,854) Total 723,$83 178,667 902,250 20. Analy818 of chang0• In Net Debt At 1 Aprll 2024 684,469 684,469 cashflow at 31 March 2025 206,509 8,978 206,509 89),978 Cash at bank and In hand Totsl At 1 Aprfl 2023 492,188 492,188 cashflow at 31 March 2024 192,281 684,469 192,281 684,469 Cash at bank and In hand Total 21. Oporatlng190$g ¢ommltment8 The charlty's total future mlnlmum lease payment5 under non<ancellable operatlng leases Is a5 follow5 for each of the ft)Ilowlng perlods: Propèrty 2025 2024 Less than one year two to five years over flve years 30,000 120,C 240,000 30,000 120,000 270,000 390,000 420,000 22. Related Party Tran8actlon8 The Trustees include representatives from local counclls, oiganisations and businesses. A number of thèse bodies are currently funders of the charity, but any payment5 to or from them 3re In the nornial course of buslness. There are no other related party transactions to disclose. 23. Uftlmate Controlling Party The company Is under the control of the dlrectors as a body and as such is not controlled by any individual. 36