## **Phoenix Domestic Abuse Services Impact Report 2024-2025**
Reducing Risks , Saving Lives, and Building Futures.
## **Introduction**
This impact report is the third annual impact report Phoenix DAS has produced and represents an overview of the impact the service has had over the year 2024-2025 and also the cumulative impact over the 22 completed years of operation. The report is intended to provide a flavour of the work with more in depth statistical information being available on request.
Phoenix Domestic Abuse Services (Phoenix DAS) is a highly successful charity that uses a variety of methods to end all forms of domestic abuse. Since its inception in 2002, the service has received over 10000 referrals and currently works with more than 50 partner organisations. The service is forward thinking and adopts a restorative, person centered and holistic approach to all areas of its work. This is unusual within the field but is based on the strong belief that all people are capable of change given the right motivation, support and practical assistance. We consider recruitment critically, only selecting those who truly share in our passion, values and beliefs. We, and others who encounter our service, recognize that our people make us distinctive, innovative and ground breaking within the field. Over the years Phoenix DAS has listened to the needs of clients and constantly fought to create a service which creates real change.
This impact report is the third one produced and represents a move away from previous annual reports which heavily relied on statistical information and graphs. The reports, although containing lots of information, often failed to relay the true character and impact of the work on the real people who the service supports.
**Services Operational During 2024- 2025**
- Victim Safety Team – supports the emotional, practical and safety needs of victims of domestic abuse aged 18+, including support through criminal justice and civil court systems. The Victim was in place all year.
- Rise and Thrive Team – assisting victims in understanding domestic abuse and its consequences, developing skills needed to move forward with life. The Rise and Thrive Project came to an end In December 2024
- Youth Respect Team – working with teenagers who are showing signs of abusive controlling behaviours both in the home and in their relationships. This includes staff working directly with parents to ensure that a consistent approach to parenting is applied. The Youth Respect Project continued throughout the Year.
- Recovery Team - provides support to children aged 5-18 who have experienced abuse at home. This includes support for parents.The Recovery Project came to an end in August 2024
-
- Voluntary Perpetrator Programme working to deliver life lasting change in attitudes and behaviour with those who offend. The work is open to people of all genders and sexual orientations over the age of 18 years. This Project continued 01
Phoenix Domestic Abuse Services - Impact Report - 2024 - 2025
**----- Start of picture text -----**
Whole Service Overview
2023-2024
REFERRALS AND ENGAGEMENT 300 Total referrals
We
271
During the year, the service received a total of 401 250
referrals to all teams, which is a 26.5 % decrease in Number of cases
carried over from
referrals compared to the previous year. 200
pervious year
Changes per team were as follows:
150 162 Total supported
Victim Team - decrease of 19 (6.5%) 137 including carried over
Children and Youth Team - decrease of 61 (87%) 121
100
Perpetrator Team - decrease of 65 (35%)
71
63
50
These differences reflect the changes in funding with 43 44
some of the projects coming to an end during the year. 9
0
During 2024- 2025 decisions were agreed around a It costs an average
focused path forward with a clear push on whole of £1710 to
family work and commissioning rather than grant
provide support to
funding. This was due in part to the scarcity of grant
one individual
funding in the current climate but also in response to
our strategic work and awareness of future
alg ,
opportunities which are hoped to come into play in
2025- 2026.
REFERRAL SOURCE GENDER AREA
Social Services 128 350 Blaenau Gwent 294
Internal 59 300 316 Caerphilly 71
Police 149 Newport 9
250
Self/Family 42 Torfaen 11
200
Other Statutory 14
no fixed abode 2
DV Services 3 150
Outside Gwent 1
IDVA 2
Health 3 100 NFA/not Known 10
84
Space/well-being 1 50 Outside Wales 3
0 50 100 150 200 1 0 50 100 150 200 250 300
0
Female Male non binary
Victim TeamChildren and Youth Teams Perpetrator Team
**----- End of picture text -----**
401 Total referrals in 2024- 2025
48% 343 Engagement Individuals rate supported
343
Phoenix Domestic Abuse Services - Impact Report - 2023-2024
02
Whole Service Overview 2024-2025 - Impact All cases are monitored at INCREASED KNOWLEDGE REDUCTION IN RISK closure to review outcomes AND UNDERSTANDING OF Yes No DOMESTIC ABUSE that we have achieved with No 9.5% No 9.2% our interventions. Each outcome is assessed through a combination of measures including objective and subjective factors. These graphs represent the results for the whole service Yes and represent 346 case 90.5% 90.8%Yes closures during the period. Bee REDUCTION IN INCREASE IN IMPROVED FAMILY CONTROLLING AND RESILIENCE AND AND SOCIAL ABUSIVE BEHAVIOURS WELL-BEING RELATIONSHIPS - PERPETRATORS ONLY No 6.2% No 14.3% No 30.5% Yes 69.5% e099 Yes 85.7% Yes 93.8% Risk levels, for those known, at referral were: 5% 68% 27% High Risk Medium Risk Standard Risk
N.B for 37% of referrals the risk level was ‘not known’ at referral point
Phoenix Domestic Abuse Services - Impact Report - 2024 - 2025
03
## What else do our statistics tell us? - based on our 346 closed
## files who had received support
8% of our clients (adults and children) identified as being ‘neurodiverse’ of these 65% stated they were diagnosed.
7% of those asked stated that they had a disability
**----- Start of picture text -----**
Not known
7.3%
Employed
31.5%
In training
2%
Not in employment or training
59.3%
**----- End of picture text -----**
Employment and Training
16% of cases reported that they were struggling with financial hardship
Phoenix Domestic Abuse Services - Impact Report - 2024 - 2025
04
## Previous experience of abuse...
We ask our adult clients whether they have experienced abuse before in their life, either as a child or as an adult. This is what we found out...
65% of those asked said they had experienced multiple adverse childhood experiences (ACE’s)
Overall 55 % of clients told us that they’d had previous experience of abuse. The breakdown below shows the variation between the responses of Perpetrators compared to victims
Perpetrators
Victims
**----- Start of picture text -----**
Both
11.1%
Both
20%
itnessed as a child
None
12.3%
32.5%
Witnessed as a child
5%
None
56.8%
evious relationship
19.8%
**----- End of picture text -----**
**----- Start of picture text -----**
Previous relationship
42.5%
**----- End of picture text -----**
Phoenix Domestic Abuse Services - Impact Report - 2024 - 2025
05
Through the years .....
## 22 YEARS OF REFERRALS
**----- Start of picture text -----**
This year marked 22 complete years of operation for 800
Phoenix.
The graphs on this page represent the key figures across 600
these years. We can see from this that although there are
fluctuations in actual figures the rates of engagement had 400
remained static at around 57% since our 18th Year of
200
operation (2019 - 2020) although this year they dropped
a little to 48%.
We also saw 28.5K website hits many of which were 0
accessing professional pages.
ENGAGEMENT NUMBERS ENGAGEMENT PERCENTAGE
500 120
100
400
80
300
Engaged
60
non - Engaged
200
40
/ LNPan oH
100
20
y [|] a_/
0 0
Yr 1Yr 2Yr 3Yr 4Yr 5Yr 6Yr 7Yr 8Yr 9Yr 10Yr 11Yr 12Yr 13Yr 14Yr 15Yr 16Yr 17Yr 18Yr 19Yr 20Yr 21Yr 22
Yr 1Yr 2Yr 3Yr 4Yr 5Yr 6Yr 7Yr 8Yr 9Yr 10Yr 11Yr 12Yr 13Yr 14Yr 15Yr 16Yr 17Yr 18Yr 19Yr 20Yr 21Yr 22 Yr 1Yr 2Yr 3Yr 4Yr 5Yr 6Yr 7Yr 8Yr 9Yr 10Yr 11Yr 12Yr 13Yr 14Yr 15Yr 16Yr 17Yr 18Yr 19Yr 20Yr 21Yr 22
**----- End of picture text -----**
This year marked 22 complete years of operation for Phoenix.
The graphs on this page represent the key figures across these years. We can see from this that although there are fluctuations in actual figures the rates of engagement had remained static at around 57% since our 18th Year of operation (2019 - 2020) although this year they dropped a little to 48%.
We also saw 28.5K website hits many of which were accessing professional pages.
9547
Total referrals
4842 Total clients engaged
292,474
Total website hits
Phoenix Domestic Abuse Services - Impact Report - 2024 - 2025
06
## Work with Victims
Supporting all victims of domestic abuse to become safer, happier and more resilient
271 71 37% Victims referred cases carried over of referrals engaged this year
individuals[162] supported
|We started the year with two support|Police||||||||||149|||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|streams available for victims. Firstly|Social Services|||||48||||||||
|our Victim Safety Officer who oversaw all|Self/Family|||||34||||||||
|victim referrals and offered immediate|Other Statutory||||12|||||||||
|assistance in safety and risk management,|DV Services|||3||||||||||
|including options relating to criminal and|Health|||3||||||||||
|civil justice as well as safeguarding and|Internal|||||20||||||||
|multi-agency
working.
This
work|IDVA|||2||||||||||
|continued throughout the year funded by||0||||50||100||150||200||
|Moondance Foundation.||||||||||||||
|Meanwhile, our Rise and Thrive Team delivered longer-term support aimed at||Meanwhile, our Rise and Thrive Team delivered longer-term support aimed at|Meanwhile, our Rise and Thrive Team delivered longer-term support aimed at|Meanwhile, our Rise and Thrive Team delivered longer-term support aimed at||||||Meanwhile, our Rise and Thrive Team delivered longer-term support aimed at||||
|enhancing resilience, boosting safety, and promoting overall well-being. This work|enhancing resilience, boosting safety, and promoting overall well-being. This work||||enhancing resilience, boosting safety, and promoting overall well-being. This work|||||enhancing resilience, boosting safety, and promoting overall well-being. This work||||
|was funded by National Lottery until December 2024.||||||||||||||
## Engagement Snapshot
**----- Start of picture text -----**
4.35 % 40 % 19 % 56 % 73 %
Of males referred Of females referred Of police referral's of social services Of self referrals
engaged with engaged with engaged with referrals engaged engaged with
support support support with support support
**----- End of picture text -----**
Phoenix Domestic Abuse Services - Impact Report - 2024 - 2025
07
Work with victims continued ....
Identified as primary What Changed? aggressor before We increased contact We reduced knowledge and Total 2 Given one off the risk in: understanding in 77% referrals advice 95% of Victim Team of Victim Team cases 22 cases and 94% of and 98% of 5 Rise and Thrive Team Rise and Thrive Team Male cases cases Total Victims We increased well We improved being and family & social engaged in Average age resilience in 98% relationships in : support 35 of Victim Team 100% of Victim r 1 cases and 93% of Team cases and Total Rise and Thrive 98% of Engagement rate successfully Team cases Rise and Thrive 27% Team cases contacted 8 Jane* self-referred into Phoenix following a marriage breakdown. After being married for many years, Jane was forced to sell her family home and find somewhere to live. During her marriage, Jane has been emotionally abused and financially controlled. Jane quit work ‘ : /ZS7y yx\ \ to be a 'kept women'. However, this resulted in Jane spending days in the home with no heating/ RESET PROGRAMME
Jane* self-referred into Phoenix following a marriage breakdown. After being married for many years, Jane was forced to sell her family home and find somewhere to live.
During her marriage, Jane has been emotionally abused and financially controlled. Jane quit work ‘ : to be a 'kept women'. However, this resulted in Jane spending days in the home with no heating/ access to money due to her husband working away for periods at a time. Jane was also diabetic and would have to ask for money and to stop whilst out and about with her husband when her blood sugars dropped. In the early days of support, Jane's mental health was extremely low and she struggled with suicidal thoughts.
34 clients attended RESET group sessions
99% of those attending groups have reported a reduction in risk, 100% an increase in knowledge, 91% reported increased resilience and 96% improved family and
Jane was emotionally supported, helped to open a bank account as she had not had one of her own previously, she was supported to access financial support including benefits, legal support to file for divorce and assist with the house sale and access suitable housing.
Jane was offered a property via the council and was supported to set up her home, accessing resilience and 96% grants for white goods to settle in. Jane attended the RESET programme and gained further improved family and knowledge of domestic abuse and actively participated in the group, also going on to support her social relationships peers in a group setting. Jane accessed the wellbeing support group and the Rise & Thrive activities on offer, including a trip to the farm with her granddaughter and a cookery session in Feedback from RESET the local community. “I loved it, it Being an avid knitter, she began to knit again when settled in her own home, something that she opened my mind so much” has previously been degraded for and had stopped. Jane accessed community groups and went “having the knowledge on to volunteer in a community kitchen and her local slimming world class. Jane was also divorced. to know red flags” Jane felt she was able to live her life positively and engage in activities she was previously not “Its really welcoming and allowed to do when she was married through the support of the Rise & Thrive project. everyone here is really supportive” "Without this support I don't think I would have gone on in life, it helped me rebuild a new life sea.2s 2 ~~7~~ and I am finally happy" Jane quotes. 08
Phoenix Domestic Abuse Services - Impact Report - 2024 - 2025
## Children’s Recovery Team
## Children supported
## AGE AT REFERRAL OF ALL ENGAGED
**----- Start of picture text -----**
5 Years
6 Years
[Ld
7 Years
LP
8 Years
ee
9 Years
Lo
10 Years
LE
11Years
[oT
12 Years
13 Years
[
14 Years
[oT
15 years
16 Years
[Ld
0 1 2 3 4
**----- End of picture text -----**
24 Engaged = 86 % All cases were new referrals (no repeats)
Funding for direct work with Children came to an end in August 2024 which is reflected in the low number supported and zero new referrals as the project was winding down.
## REFERRAL SOURCE OF REFERRALS
**----- Start of picture text -----**
Children's Services 6
Internal 8
Self 3
family enforcement 1
Other DV Service 1
Families First 9
0 2 4 6 8 10
we
© \ © © \ © ©
Phoenix Domestic Abuse Services - Impact Report - 2024 - 2025
**----- End of picture text -----**
16 children identified as female 12 children identified as male
09
## Children's Recovery Team Continued ...
**----- Start of picture text -----**
" ' "
Archie s
———— | Story
**----- End of picture text -----**
Archie's mother, Mary was referred to Phoenix by Gwent Police following significant abuse from Archie's father Paul. Mary was supported through the criminal court system and a restraining order was put in place to protect her and Archie. Although Paul was advised to consult a solicitor to establish contact with Archie, he has yet to take this step. Mary sought support from Phoenix for Archie due to her worries about the high levels of fear and anxiety he was facing. Archie had endured both physical and emotional abuse directed at him and his mother. Additionally, he was aware of his father's troubling alcohol use and the fact that his father had attempted to take his own life. In early sessions, Archie seemed cautious and nervous. Both Mary and school observed that he was 'excessively anxious' and exhibited fears about various issues, such as his mother leaving him alone, her getting hurt, and concerns about being 'taken away.' Additionally, Archie was grappling with feelings of rejection from his father, which hindered his ability to form and sustain friendships due to his anxiety and low self-esteem.
Archie's worker understood the importance of creating a safe and secure environment during their sessions, emphasizing the need to establish a trusting relationship with him. To achieve this, Archie and his worker dedicated several sessions to getting to know each other through a blend of 'All About Me' worksheets, engaging games, and identifying his strengths. Archie shows a remarkable talent for drawing and enjoys playing with sand and Lego, so his worker incorporates these activities into their sessions. This approach not only facilitates conversation but also serves as a confidence booster and a means of providing positive reinforcement.
The worker uses various tools to help Archie recognize and discuss his fears and emotions, and develop coping skills. Activities include creating a mindfulness jar, a worry bag, exploring emotions and what he can and can not control. A "Stop/Go" system is implemented for children on the Recovery Team to signal their comfort during sessions, enhancing trust and allowing them a control element of the work.
Archie shows increased happiness and confidence, evident in his smile and excitement during check-ins with his worker. He has formed a small group of friends at school, further boosting his confidence. Although he occasionally mentions his father's absence, Mam reports that it does not seem to negatively affect him anymore. Archie is sleeping better, using coping skills learned with his Recovery Worker, and appears calmer and less anxious overall.
Phoenix Domestic Abuse Services - Impact Report - 2024 - 2025
10
## yOUTH rESPECT CHILD & ADOLESCENT TO PARENT VIOLENCE AND ABUSECHILD & ADOLESCENT TO PARENT VIOLENCE AND ABUSE
Working with 11- 18 year olds who are using controlling behaviours within their own relationships or towards parents/carers.
## AGE AT OF THOSE THAT ENGAGED
There were 8 cases were 9 carried over new referrals
**----- Start of picture text -----**
12 Years 100%
8 cases were 9
13 Years 100%
carried over new referrals
14 Years 66.7%
76% of 15 Years 66.7%
young people 16 Years 0%
engaged
17 Years 66.7%
18 Years 0%
REFERRAL SOURCE 19 33.3%
4
92 %
3 77% 100%
of closed cases
of cases showed of closed cases
report an
2 an improvement showed a increase
reduction in
in family and
social controlling and in well-being
1 relationships abusive and resilience
behaviours
0
Education Self/ FamilySocial Services Internalother statutory services
**----- End of picture text -----**
## BEHAVIOURS DISPLAYED
84% displayed emotional abuse and coercive and controlling behaviours (CCB)
61% displayed physical abuse
77% displayed criminal damage
85% displayed 23% displayed threats to harm financial control (to the primary victim, themselves or siblings)
Phoenix Domestic Abuse Services - Impact Report - 2024 - 2025
11
## INTERVENTION TEAM
Working with perpetrators to reduce their controlling and dominant beliefs and behaviours
65 27 78 83% Perpetrator carried over from Individuals Of referrals referrals previous year engaged engaged
“The skills I have learnt on the programme have helped me and my partner to improve our relationship and be able to live as a family again. I no longer feel entitled like I used to - thank you for giving me the chance to change and believing in me.”
During the year funding for this work has come from a variety of sources. The graph shows the breakdown of how the 65 referrals were funded:
**----- Start of picture text -----**
Caerphilly contract 50
OPCC 1
Regionally funded 4
Self funded 4
Spot purchased 6
0 10 20 30 40 50
**----- End of picture text -----**
## Impact Snapshot
91% 79% 60% 58% With an increase in With a reduction in Showed a reduction Showed an knowledge and risk compared to in controlling and improvement in understanding of entry abusive behaviours family and social domestic abuse relationships
Phoenix Domestic Abuse Services impact report 2024 - 2025
13
## Intervention team continued ...
86% 539 Individual Of perpetrators sessions were referred were carried out with male referrals from Caerphilly
20%
Of those that engaged completed a programme of work in the year
Areas
40 30 20 Partner Link Work 10 56 partners 36 cases were 59 engaged and ex carried over with the 0 partners were from the Partner Link referred previous year Officer
## PARTNER LINK OUTCOMES
86.4% 97% 97% Showed improved showed a Showed increased knowledge and reduction in risk resilience and understanding of domestic abuse wellbeing
97% 84% Showed Showed increased improvements in resilience and family and social wellbeing relationships
Phoenix Domestic Abuse Services - Impact Report - 2024 - 2025
14
## Case Studies...
"Marie and George had been in a relationship together for nearly a year but had known each other prior to this for several years. Both admit to their previous relationships being domestically abusive however they denied any domestic abuse in their relationship together. Social Services had previous involvement with Marie resulting in all 4 of her children being removed from her care. At the time of referral, Marie was pregnant by George which was the trigger for the referral. Due to the history at this point it was highly likely that the child would not be deemed safe to stay with Marie and George with the case likely resulting in adoption of the baby. Marie could not be referred to Womens Aid as the relationship with George was ongoing. The request was to work with both Marie to complete victim work and with George in the perpetrator team.
During the initial appointment Marie said that she understood her previous relationships were abusive but maintained that this relationship was not, she did note that George's previous relationship was abusive but stated that she felt that he was the victim.
George completed his initial appointment with an intervention officer and was assessed as unsuitable for the programme due to his denial of any abusive behaviours. Following a further incident, police information was provided which was used to challenge George resulting in him admitting some low level abusive behaviours. George then agreed to continue with the work in a more open and honest way.
George completed the other two assessments (information gathering and risk assessment). George was able to give some examples of unhealthy behaviour that he could work on and also talked about looking at better ways of dealing with conflict within the relationship. George remained somewhat resistant to the work at this point but agreed to progress.
"During the same period Marie completed the 10 sessions of the Reset Programme (covering all aspects of an abusive relationship) with the victim safety officer. These were completed as a combination of face to face and online sessions.
Marie was happy to engage with the sessions and could relate to the content but generally with previous relationships and her relationship with her mother. During this period the couple remained together and Marie continued to minimise or deny any abuse in the relationship. Marie gave birth and her, George and the baby were placed in a parents and child placement in Porthcawl. During the time that Marie was in Porthcawl there was 1 face to face meeting, 1 online meeting and 6 telephone calls to check in with Marie.
George attended four 1-1 sessions with the Intervention Officer. During the first few sessions George was able to understand and engage with the sessions and was given tools to help him. Towards the end of his time in the placement George began to become more resistant in meetings and showed signs of aggression towards professionals.
At this point the relationship ended between George and Marie with him withdrawing from the placement and from the work with Phoenix. Marie indicated that she wanted to continue the assessment process on her own. When George left the placement in Porthcawl, Marie began to reflect more honestly on many aspects of her relationship with George that were controlling. Marie disclosed that, due to what she had learned in the programme, she could now recognise the controlling behaviours and also felt confident enough to disclose violence at the beginning of the relationship before she was pregnant. With this new information and outlook from Marie it was felt she would benefit from repeating the Reset Programme. Marie later left the mother and baby placement and is living independently with her young child. At last contact Marie had a safety plan in place and appears to be making all the necessary changes in her life to create a safe environment for the baby.
Phoenix Domestic Abuse Services - Impact Report - 2024 - 2025
15
## Training
Phoenix is committed to improving professional responses to domestic abuse and sharing our knowledge and skills with others. This year Phoenix delivered a total of seven courses with 136 attendees - five of these were 'Understanding Perpetrators' and two were 'Dealing with Counter Allegations'
136 Professionals Trained
16
Phoenix Domestic Abuse Services - Impact Report - 2024 - 2025
01
Phoenix are grateful to our many partners and funders and thank them for their ongoing support
17
Phoenix Domestic Abuse Services - Impact Report - 2024 - 2025
PHOENIX DOMESTIC ABUSE SERVICES
PHOENIX HOUSE
SURGERY ROAD
BLAINA
CHARITY NUMBER 1112039
FINANCIAL ACCOUNTS FOR THE YEAR ENDED 31ST MARCH 2025
INDEX
Pa
2 Independent Examiner's Report
3-4 Statement of Financial Activities
5 Balance Sheet
6-7 Notes to the Accounts
Page I
Inde
endent Examiner's Re
ort to the Trustees of Phoenix Domestic Abuse Services
I report to the trustees of Phoenix Domestic Abuse Services on the accounts
for the year ended 31st March 2025.
Res
onsibilities and basis of re
ort
As the charity's trustees you are responsible for the preparation of the accounts in accordance with
the requirements of the Charities Act 20111"the Act").
I report in respect of my examination of the Trust's accounts carried out under section 145 of the
2011 Act and in carrying out my examination, I have followed all the applicable Direction5 given by
the Charity Commission under section 14515)Ibl of the Art.
Inde
endent Examiner's statement
The charity's gross income exceeded £250,000 and l am qualified to undertake the examination
by being a qualified member of the Association of Chartered Certified Accountant5.
I have completed my examination. I confirm that no material matters have come to my attention
in connection with the examination which gives me cause to believe that in any material aspect-_
111 the accounting records were not kept in accordance with section 130 of the Charities Art or
121 the accounts did not accord with the accounting records or
131 the accounts did not comply with the applicable requirements concerning the form and content of
accounts set out in the Charities IAccounts and Reportsl Regulations 2008 other than any requirement
that the accounts give a true and fair" view which is not a matter considered as part of an independent
examination.
I have no concerns and have come across no other matters in connection with the examination to
which attention should be drawn in this report in order to enable a proper understanding of the accounts
to be reached.
Steve Drake
Chartered Certified Accountant IF.C.C.A.I
24James Street. Ebbw Vale, Blaenau Gwent. NP23 6JG
10th October 2025
Page 2
PHOENIX DOMESTIC ABUSE SERVICES - CHARITY NUMBER 1112039
ANNUAL ACCOUNTS FOR THE YEAR ENDED 31st MARCH 2025
SECTION A- STATEMENT OF FINANCIAL ACTIVITIES
Unrestrlcted Restricted
Funds
Funds
2025
2024
INCOMING RESOURCES
Volunta
Donations
Grants received
Welsh Assembly Government- Youth Worker
Children in need
sources
6,202.67
6,202.67
693.04
36.000.00
36.000.00
36,000.00
28,392.00
122,152.00
The National Lottery Cofflmunity Fund- Rise and Thrive Project
55,042.00
20.000.00
30.000.00
48.501.10
55,042.00
20,000.00
30.000.00
48,501.10
Awards for all
Garfield We50n Foundation
VAWDASV- IDVA - Torfaen
Masonic Charitable trust
HSBC Foundation
Moondance Foundation
Clothworkers Foundation
Caerphilly County Borough Council
Waterloo Foundation
Pathfinder Project
Perpetrator Intervention work
The Police and Crime comrnissioner for South Wales
Cara Project
Welsh Assembly Government- Capital
Violence against Women
Income (Sub-Total)
Miscellaneous Resources
Training Provided
Svitability sessions. insurance refunds and room hire
Bank Interest received (Grossl
TOTAL INCOMING RESOURCES
47.803.12
22.730.00
5,000.00
48,855.00
5,000.00
48,855.00
67,138.00
1,000.00
97,923.00
97,923.00
35,000.00
93,961.95
97,923.00
35,000.00
93.961.95
14,533.00
14,533.00
12,348.00
20,000.00
5,000.00
35,633.48
28,000.00
29,427.22
28,000.00
29,427.22
108,428.58
656,874.52
108,428.58
129.164.25
527,710.27
496,812.64
5.250.00
1,899.52
1,242.40
137,556.17
5,250.00
1,899.52
1,242.40
665,266.44
7.588.56
2.529.00
1,472.79
508,402.99
527,710.27
Page 3
PHOENIX DOMESTIC ABUSE SERVICES - CHARITY NUMBER 1112039
ANNUAL ACCOUNTS FOR THE YEAR ENDED 31st MARCH 2025
SECTION A- STATEMENT OF FINANCIAL ACTIVITIES
CONT'D
Unrestrlcted Restricted
Funds
Funds
2025
2024
RESOURCES EXPENDED
Client Expenses
Employeewages and NIC
Employer Pension Costs
Employee Training Costs
Publicity, Promotions a nd Leaf lets
Travelling Expenses
Gas and Electricity Costs
Insurance Costs Ilncl. Hea Ithcarel
Telephone, Fax and Internet
Printing, Postage and Stationery
Repairs, Renewals and Refuse Col lections
Accountancy
Cleaning
Computer Software and Support
Water Rates
Equipment repairs and renewals
Licences and Subscriptions
Legal and Professiona I fees
Companies House fees
8ank and PayP31 Charges
Equipment leasing
Room hire, Canteen and Welfare
TOTAL RESOURCES EXPENDED
1,061.88
65,325.15
2,548.69
3,865.08
401,048.03
16,597.84
208.00
773.49
4,847.09
384.15
9,982.49
13,586.71
793.93
34,312.35
4,926.96
466,373.18
19,146.53
208.00
773.49
4,847.09
4,600.57
12,423.69
15,518.29
830.00
36,090.98
1,740.00
2,024.60
2,702.66
423.58
1,735.39
1,864.28
3,030.00
184.00
129.68
4,268.30
2,799.08
586,640.35
4,407.01
497.432.98
18.367.89
1,005.00
286.98
8,013.19
5,511.13
12,825.34
18,943.94
1.095.14
23.464.93
1,680.00
1,908.81
8,823.63
419.28
17,264.64
733.88
4,950.00
13.00
168.60
4,868.98
6,151.52
638,335.87
4.216.42
2,441.20
1,931.58
36.07
1,778.63
1,740.00
56.00
2,518.18
1,968.60
184.48
423.58
1,600.90
1,092.28
3,030.00
34.00
115.65
2,211.45
2,507.14
499,567.24
134.49
772.
150.00
14.03
2,056.85
291.94
87,073.11
NET INCOMINGIIOUTGOINGI RESOURCES
TOTAL FUNDS BROUGHT FORWARD
TOTAL FUNDS CARRIED FORWARD
50,483.06
109,002.8S
159,485.91
28.143.03
262,229.48
290,372.51
78,626.09
371,232.33
449,858.42
1129.932.88)
501,165.21
371,232.33
Page 4
PHOENIX DOMESTIC ABUSE SERVICES
SECTION B - BALANCE SHEET AS AT 31ST MARCH 2025
2025
2024
Note
FIXED ASSETS
Freehold property at cost - Phoenix House, Surgery Road, Blaina
Ilncl. Enhancement expenditure)
216,752.80
216,752.80
CURRENT ASSETS
Debtors and Prepayments
Cash at bank and in hand
TOTAL ASSETS
184,086.22
63,100.29
463.939.31
31,646.03
127.823.25
376.222.08
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
Expense creditors
14.080.89
4.989.75
A55Ers
449.858.42
371,232.33
FUNDS OF THE CHARITY
Unrestricted funds
Restricted Income funds
TOTAL FUNDS
159,485.91
290,372.51
449,858.42
109,002.85
262,229.48
371,232.33
Signed by the following two trustees
on behalf of all the trustees
nature
Print Name
Date of A
roval
,,/,./ir
Page S
PHOENIX DOMESTIC ABUSE SERVICES
NOTES TO THE ACCOUNTS
NOTE I- BASIS OF PREPARATION
1.1 Basis of accountin
These accounts have been prepared under the historical cost convention with items recognised
at cost or transaction value unless otherwise stated in the relevant notes to these accounts.
The account5 have been prepared in accordance with:
lil the statement of Recommended Practite: Accounting and Reporting by Charities preparing their
accounts in accordance with the Fin3nci31 Reporting Standard applicable in the UK and Republic of
Ireland IFRS 1021 i55ued on 16 July 2014 and with,
lill the Charitie5 Act 2011.
1.2 Chan
e in basis of accountin
There has been no change to the accounting policies Ivaluation rules and methods of accounting) since
last year.
1.3 Chan
esto
revious accounts
No changes have been made to account5 for previous years.
NOTE 2- ACCOUNTING POLICIE5
INCOMING RESOURCES
2.1 Reco
nition of Incomin
These are included in the Statement of Financial Activities when:
lil the charlty becomes entitled to the resources;
lill the trustees are virtually certain they will receive the resources; and
liiil the monetary value can be measured with sufficient reliability.
resources
2.2 Incomin
resources With related ex
enditure
Where incoming resources have related expenditure, the incoming resource5 and related
expenditure are reported gross in the Statement of Flnancial Actlvities.
2.3 Grants and donation5
Grants and donations are only included in the Statement of Financial Activities when the Charity
has unconditional entitlement to the resources.
2.4 Investment Income
This is included in the accounts when receivable.
EXPENDITURE AND LIABILITIE5
2.5 Liabill
reco nltion
Liabilities are recognized a5 soon as there is a legal or constructive obligation committing the
charity to pay out the resource5.
NOTE 3- oAlL5 OF CERTAIN ITEMS OF EXPENDITURE
3.1 Fees for examinatlon of the accounts
2025
1,740.00
Z024
1.680.00
Independent examiner's fees for reporting on the accounts
Page 6
PHOENIX DOMESTIC ABUSE SERVICES
NOTES TO THE ACCOUNTS
CONT'D
NOTE 4- DEBTORS AND PREPAYMENTS
Analysis of debtors.. amount5 falling due within one year
2025
102,737.49
2024
12,412.48
148,855.001
35,633.48
25,610.07
Violence against Women. Domestic Abuse.
Moondance Foundation
Welsh Assembly Government
Caerphilly County 8orough Council
Maria Perkins
Blaenau Gwent Social Service5
Safer Merthyr Tydfil
Torfaen County Borough Council
Prepayments
Plymouth City Council
3,574.00
27,434.77
450.00
1,400.00
48,489.96
450.00
5,000.00
900.00
45.(M)
450.(M)
31,646.03
184,086.22
NOTE 5- CASH AT BANK AND IN HAND
Cash at bank- current account
Cash at bank- deposit accounts
2025
30,727.73
32,372.56
63,100.29
2024
26,693.09
101,130.16
127,823.25
NOTE 6- CREDITOR5 AND ACCRUALS
Analysis of creditor5: amounts falling due within one year
2025
2024
Accountancy- Garry White and Company
Penslon
Expense creditors
1,740.00
4,188.30
8,152.59
14,080.89
1,680.00
2.081.50
1,228.25
4.989.75
Page 7
PHOENIX DOMESTIC ABUSE SERVICES
PHOENIX HOUSE
SURGERY ROAD
BLAINA
CHARITY NUMBER 1112039
FINANCIAL ACCOUNTS FOR THE YEAR ENDED 31ST MARCH 2025
INDEX
Pa
2 Independent Examiner's Report
3-4 Statement of Financial Activities
5 Balance Sheet
6-7 Notes to the Accounts
Page I
Inde
endent Examiner's Re
ort to the Trustees of Phoenix Domestic Abuse Services
I report to the trustees of Phoenix Domestic Abuse Services on the accounts
for the year ended 31st March 2025.
Res
onsibilities and basis of re
ort
As the charity's trustees you are responsible for the preparation of the accounts in accordance with
the requirements of the Charities Act 20111"the Act").
I report in respect of my examination of the Trust's accounts carried out under section 145 of the
2011 Act and in carrying out my examination, I have followed all the applicable Direction5 given by
the Charity Commission under section 14515)Ibl of the Art.
Inde
endent Examiner's statement
The charity's gross income exceeded £250,000 and l am qualified to undertake the examination
by being a qualified member of the Association of Chartered Certified Accountant5.
I have completed my examination. I confirm that no material matters have come to my attention
in connection with the examination which gives me cause to believe that in any material aspect-_
111 the accounting records were not kept in accordance with section 130 of the Charities Art or
121 the accounts did not accord with the accounting records or
131 the accounts did not comply with the applicable requirements concerning the form and content of
accounts set out in the Charities IAccounts and Reportsl Regulations 2008 other than any requirement
that the accounts give a true and fair" view which is not a matter considered as part of an independent
examination.
I have no concerns and have come across no other matters in connection with the examination to
which attention should be drawn in this report in order to enable a proper understanding of the accounts
to be reached.
Steve Drake
Chartered Certified Accountant IF.C.C.A.I
24James Street. Ebbw Vale, Blaenau Gwent. NP23 6JG
10th October 2025
Page 2
PHOENIX DOMESTIC ABUSE SERVICES - CHARITY NUMBER 1112039
ANNUAL ACCOUNTS FOR THE YEAR ENDED 31st MARCH 2025
SECTION A- STATEMENT OF FINANCIAL ACTIVITIES
Unrestrlcted Restricted
Funds
Funds
2025
2024
INCOMING RESOURCES
Volunta
Donations
Grants received
Welsh Assembly Government- Youth Worker
Children in need
sources
6,202.67
6,202.67
693.04
36.000.00
36.000.00
36,000.00
28,392.00
122,152.00
The National Lottery Cofflmunity Fund- Rise and Thrive Project
55,042.00
20.000.00
30.000.00
48.501.10
55,042.00
20,000.00
30.000.00
48,501.10
Awards for all
Garfield We50n Foundation
VAWDASV- IDVA - Torfaen
Masonic Charitable trust
HSBC Foundation
Moondance Foundation
Clothworkers Foundation
Caerphilly County Borough Council
Waterloo Foundation
Pathfinder Project
Perpetrator Intervention work
The Police and Crime comrnissioner for South Wales
Cara Project
Welsh Assembly Government- Capital
Violence against Women
Income (Sub-Total)
Miscellaneous Resources
Training Provided
Svitability sessions. insurance refunds and room hire
Bank Interest received (Grossl
TOTAL INCOMING RESOURCES
47.803.12
22.730.00
5,000.00
48,855.00
5,000.00
48,855.00
67,138.00
1,000.00
97,923.00
97,923.00
35,000.00
93,961.95
97,923.00
35,000.00
93.961.95
14,533.00
14,533.00
12,348.00
20,000.00
5,000.00
35,633.48
28,000.00
29,427.22
28,000.00
29,427.22
108,428.58
656,874.52
108,428.58
129.164.25
527,710.27
496,812.64
5.250.00
1,899.52
1,242.40
137,556.17
5,250.00
1,899.52
1,242.40
665,266.44
7.588.56
2.529.00
1,472.79
508,402.99
527,710.27
Page 3
PHOENIX DOMESTIC ABUSE SERVICES - CHARITY NUMBER 1112039
ANNUAL ACCOUNTS FOR THE YEAR ENDED 31st MARCH 2025
SECTION A- STATEMENT OF FINANCIAL ACTIVITIES
CONT'D
Unrestrlcted Restricted
Funds
Funds
2025
2024
RESOURCES EXPENDED
Client Expenses
Employeewages and NIC
Employer Pension Costs
Employee Training Costs
Publicity, Promotions a nd Leaf lets
Travelling Expenses
Gas and Electricity Costs
Insurance Costs Ilncl. Hea Ithcarel
Telephone, Fax and Internet
Printing, Postage and Stationery
Repairs, Renewals and Refuse Col lections
Accountancy
Cleaning
Computer Software and Support
Water Rates
Equipment repairs and renewals
Licences and Subscriptions
Legal and Professiona I fees
Companies House fees
8ank and PayP31 Charges
Equipment leasing
Room hire, Canteen and Welfare
TOTAL RESOURCES EXPENDED
1,061.88
65,325.15
2,548.69
3,865.08
401,048.03
16,597.84
208.00
773.49
4,847.09
384.15
9,982.49
13,586.71
793.93
34,312.35
4,926.96
466,373.18
19,146.53
208.00
773.49
4,847.09
4,600.57
12,423.69
15,518.29
830.00
36,090.98
1,740.00
2,024.60
2,702.66
423.58
1,735.39
1,864.28
3,030.00
184.00
129.68
4,268.30
2,799.08
586,640.35
4,407.01
497.432.98
18.367.89
1,005.00
286.98
8,013.19
5,511.13
12,825.34
18,943.94
1.095.14
23.464.93
1,680.00
1,908.81
8,823.63
419.28
17,264.64
733.88
4,950.00
13.00
168.60
4,868.98
6,151.52
638,335.87
4.216.42
2,441.20
1,931.58
36.07
1,778.63
1,740.00
56.00
2,518.18
1,968.60
184.48
423.58
1,600.90
1,092.28
3,030.00
34.00
115.65
2,211.45
2,507.14
499,567.24
134.49
772.
150.00
14.03
2,056.85
291.94
87,073.11
NET INCOMINGIIOUTGOINGI RESOURCES
TOTAL FUNDS BROUGHT FORWARD
TOTAL FUNDS CARRIED FORWARD
50,483.06
109,002.8S
159,485.91
28.143.03
262,229.48
290,372.51
78,626.09
371,232.33
449,858.42
1129.932.88)
501,165.21
371,232.33
Page 4
PHOENIX DOMESTIC ABUSE SERVICES
SECTION B - BALANCE SHEET AS AT 31ST MARCH 2025
2025
2024
Note
FIXED ASSETS
Freehold property at cost - Phoenix House, Surgery Road, Blaina
Ilncl. Enhancement expenditure)
216,752.80
216,752.80
CURRENT ASSETS
Debtors and Prepayments
Cash at bank and in hand
TOTAL ASSETS
184,086.22
63,100.29
463.939.31
31,646.03
127.823.25
376.222.08
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
Expense creditors
14.080.89
4.989.75
A55Ers
449.858.42
371,232.33
FUNDS OF THE CHARITY
Unrestricted funds
Restricted Income funds
TOTAL FUNDS
159,485.91
290,372.51
449,858.42
109,002.85
262,229.48
371,232.33
Signed by the following two trustees
on behalf of all the trustees
nature
Print Name
Date of A
roval
,,/,./ir
Page S
PHOENIX DOMESTIC ABUSE SERVICES
NOTES TO THE ACCOUNTS
NOTE I- BASIS OF PREPARATION
1.1 Basis of accountin
These accounts have been prepared under the historical cost convention with items recognised
at cost or transaction value unless otherwise stated in the relevant notes to these accounts.
The account5 have been prepared in accordance with:
lil the statement of Recommended Practite: Accounting and Reporting by Charities preparing their
accounts in accordance with the Fin3nci31 Reporting Standard applicable in the UK and Republic of
Ireland IFRS 1021 i55ued on 16 July 2014 and with,
lill the Charitie5 Act 2011.
1.2 Chan
e in basis of accountin
There has been no change to the accounting policies Ivaluation rules and methods of accounting) since
last year.
1.3 Chan
esto
revious accounts
No changes have been made to account5 for previous years.
NOTE 2- ACCOUNTING POLICIE5
INCOMING RESOURCES
2.1 Reco
nition of Incomin
These are included in the Statement of Financial Activities when:
lil the charlty becomes entitled to the resources;
lill the trustees are virtually certain they will receive the resources; and
liiil the monetary value can be measured with sufficient reliability.
resources
2.2 Incomin
resources With related ex
enditure
Where incoming resources have related expenditure, the incoming resource5 and related
expenditure are reported gross in the Statement of Flnancial Actlvities.
2.3 Grants and donation5
Grants and donations are only included in the Statement of Financial Activities when the Charity
has unconditional entitlement to the resources.
2.4 Investment Income
This is included in the accounts when receivable.
EXPENDITURE AND LIABILITIE5
2.5 Liabill
reco nltion
Liabilities are recognized a5 soon as there is a legal or constructive obligation committing the
charity to pay out the resource5.
NOTE 3- oAlL5 OF CERTAIN ITEMS OF EXPENDITURE
3.1 Fees for examinatlon of the accounts
2025
1,740.00
Z024
1.680.00
Independent examiner's fees for reporting on the accounts
Page 6
PHOENIX DOMESTIC ABUSE SERVICES
NOTES TO THE ACCOUNTS
CONT'D
NOTE 4- DEBTORS AND PREPAYMENTS
Analysis of debtors.. amount5 falling due within one year
2025
102,737.49
2024
12,412.48
148,855.001
35,633.48
25,610.07
Violence against Women. Domestic Abuse.
Moondance Foundation
Welsh Assembly Government
Caerphilly County 8orough Council
Maria Perkins
Blaenau Gwent Social Service5
Safer Merthyr Tydfil
Torfaen County Borough Council
Prepayments
Plymouth City Council
3,574.00
27,434.77
450.00
1,400.00
48,489.96
450.00
5,000.00
900.00
45.(M)
450.(M)
31,646.03
184,086.22
NOTE 5- CASH AT BANK AND IN HAND
Cash at bank- current account
Cash at bank- deposit accounts
2025
30,727.73
32,372.56
63,100.29
2024
26,693.09
101,130.16
127,823.25
NOTE 6- CREDITOR5 AND ACCRUALS
Analysis of creditor5: amounts falling due within one year
2025
2024
Accountancy- Garry White and Company
Penslon
Expense creditors
1,740.00
4,188.30
8,152.59
14,080.89
1,680.00
2.081.50
1,228.25
4.989.75
Page 7