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2022-03-31-accounts

Company no. 05586735 Charity no. 1111773

Age Concern Gloucestershire

Report and Audited Financial Statements 31 March 2022

Age Concern Gloucestershire

Reference and administrative details

For the year ended 31 March 2022

Company number 05586735
Charity number 1111773
Registered office and Henley House
operational address Barnett Way
Barnwood
Gloucestershire
GL4 3RT
Trustees Trustees, who are also directors under company law, who served during
the year and up to the date of signing this report were as follows:
Helen Bown
Lawrence Boyd Resigned 15 June 2021
Nigel Burton
Ian Crocombe
Martin James Appointed 22 June 2022
Patricia Le Rolland Chair
Adrian Leopard Appointed 20 October 2021, resigned 19 July
2022
Alan Machin Resigned 21 October 2021
Charlotte Robins Appointed 22 June 2022
Stephen Tutin
Adam Vines Resigned 16 February 2022
Chief executive officer Matt Fellows Appointed 21 March 2022
and company secretary Rob Fountain Resigned 31 March 2022
President Dame Janet Trotter Resigned 31 March 2022
Bankers Lloyds Bank plc
Eastgate Street
Gloucester
GL1 1NU
Auditors Godfrey Wilson Limited
Chartered accountants and statutory auditors
5th Floor Mariner House
62 Prince Street
Bristol
BS1 4QD

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Age Concern Gloucestershire

Chair's report

For the year ended 31 March 2022

On behalf of the board of Trustees, I am pleased to present our annual report and accounts for 2021/22, a year which continued to be dominated by the Covid-19 pandemic and the recovery from it. This has been a year of adapting, reacting and reconfiguring as events have played out. It has also been a year of planning and looking to the future as we recover from the pandemic and embrace the learning of the past two years. Our 20 year strategic plan approved in February 2020, which has stood the sternest test, has been the compass ensuring that we’ve stayed on course as we navigated a continually challenging world.

The opportunity for learning provided by the pandemic has and will continue to influence how we work. Embedding this learning into our practices provides opportunity to drive resilience and sustainability for our services and ensure we remain a great place to work and volunteer.

Our Help Team, having adapted its approach to delivering services has received further investment in the year to grow both its capacity and capability. This has allowed us to not only respond reactively but to look to deliver ever more services proactively and in our communities. Almost 6,000 older people were supported directly by this team with a high proportion of these contacts requiring extensive follow-up support and ongoing reassurance.

Our growing work in our communities both through ‘physical’ outreach presence and activities such as our Springboard groups, alongside our growing community of Grapevine readers and contributors has, and continues to be a real area of focus. Supporting older people to re-engage socially and in their communities’ post-Covid has been a real challenge and one our teams have worked particularly hard to respond to. Our ‘listening’ activities such as our work with older carers and our Question of Month have enabled us to become ever more responsive to the needs of our community and to share this knowledge and learning with others.

Financially, continued and new project funding, generous donations and the availability of grants has meant we have weathered the tumultuous Covid period in good shape. Whilst the funding picture for the coming years is uncertain, our careful financial management through this period mean we now look to how we can best use our resources to contribute to the recovery from the pandemic and to see through our strategy for ensuring that older people in Gloucestershire are respected, engaged and active participants in community life.

This year has shown the strength of collaboration and we are grateful to funders, delivery partners and our local communities who have pulled with us in our endeavours to make Gloucestershire the best county in which to grow older.

Patricia Le Rolland, Chair

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Age Concern Gloucestershire

Report of the trustees

For the year ended 31 March 2022

The board of trustees are pleased to present their annual report, together with the financial statements of the charity, for the year ending 31 March 2022. These are also prepared to meet the requirements for a directors’ report and accounts for Companies Act purposes.

Reference and administrative information set out on page 1 forms part of this report. The financial statements comply with current statutory requirements, the Memorandum and Articles of Association and the Statement of Recommended Practice - Accounting and Reporting by Charities (effective from January 2019).

Our purposes and activities

Our Memorandum and Articles of Association are to promote the following purposes for the benefit of the public and/or older people within Gloucestershire:

The outcome of this being the promotion of the well-being of older people.

Our strategic plan for 2020-2040 focuses on five strategic objectives for the charity:

  1. To drive a new narrative about ageing to encourage people to see it as an important part of the life course;

  2. To champion and lobby for age-friendly communities across Gloucestershire to influence the way places are physically set up;

  3. To stimulate a range of opportunities at neighbourhood level for people to access to gain purpose and social networks;

  4. To partner with local systems so they work in a more individual and strengths-based way with older people. Where necessary, we should provide casework to support people to reconnect with their community through times of transition or vulnerability; and

  5. To be the safe place that people can contact if they don’t know where else to turn and where they can receive informed, patient and accessible help to move forward. Also encouraging forward planning about later life for all.

The strategies employed and allocation of resources to achieve the charity’s aims and objectives during the year were divided across:

To drive a new narrative about ageing to encourage people to see it as an important part of the life course

Attitudes to ageing are critical to ensuring people have the best experience of later life. Everyday ageism affects how people feel about life after 50; lowered expectations and conviction that life will inevitably be ‘worse’ impact negatively on older people’s health, their drive to make positive changes and the way our systems prioritise older people’s needs. We challenge ageism through our communications, events and programmes to present a realistic but optimistic view of later life.

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Age Concern Gloucestershire

Report of the trustees

For the year ended 31 March 2022

We produced 3 editions of Grapevine Magazine to provide positive activities and create a sense of community. This was particularly welcomed during the lockdown period, with 10,000 copies of each edition distributed directly to our supporters and through our partner networks. Increasingly content is generated by readers’ suggestions and contributions of advice, experiences and skill. “ Just to say how very much I enjoyed the latest edition of Grapevine, I spent a lovely hour reading it and tackling the puzzles. It seems to be gaining its own character and is going from strength to strength so you should be very proud. It is giving people a different view of older people and that’s what we need to be doing. Well done you !”

With the addition of a Digital Engagement Coordinator to our Communications team, we were able to increase the reach and effectiveness of our digital communications . In autumn 2021 we established a monthly email newsletter to keep supporters up to date with social events and opportunities, respond to trends identified by our Help Team to offer proactive advice, pre-empt issues and ensure that the breadth of support offered by AUKG was well understood.

Our social media accounts were increasingly active, linking to useful age-positive articles, promoting partner services and encouraging conversation about ageing, and Age UK Gloucestershire’s website continued to develop as a trusted source of accurate and up to date information. 26,529 individuals visited our pages in 2021/2 (21,553 in 2020/1).

To champion and lobby for age-friendly communities across Gloucestershire to influence the way places are physically set up

We remain committed to trialling new, innovative approaches. This is embodied by our Community Circles Pilot which began this year, focussing particularly on offering support to people Ageing Without Children (AWOC). This strengths-based approach works with individuals who risk becoming isolated and who need a little help to grow their support network to enable them to do the things that are important to them, such as spending more time with the people whose company they enjoy, starting a new hobby or re-engaging with an old one, going out more or joining new activities. Results for individuals are transformative: “ I needed confidence, I needed people around me because I was lonely and wanted to learn skills and be part of a group. [Community Circles] picked me up off the ground. I had no confidence and now I feel like a completely different person. This felt like a chance to change, which I didn’t think was possible at my age. Suddenly I do things I have never done before .” We have supported 19 people to build their own Community Circles this year.

Homeshare Gloucestershire continued to provide an innovative housing solution. The early part of the year focussed on maintaining existing matches through lockdown via daily welfare calls to all existing matches as well as prospective householders/sharers. These calls were very much welcomed by Homeshare participants, and meant we were able to pre-empt any issues that they may be experiencing, both with Homesharing and general health/wellbeing concerns. Existing matches reported that having each other’s company was a lifeline during lockdown; “ I don’t know how I’d have got through without my sharer ”. A further 15 matches were brokered over the year, with a clear trend for people approaching us at an earlier life stage indicating that Homeshare is becoming a more mainstream option for many.

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Age Concern Gloucestershire

Report of the trustees

For the year ended 31 March 2022

Two of the domains of Age Friendly Communities are accessible information and social participation. Our conversations with older people indicated that there was a nervousness around rejoining activities after extended periods of lockdown, which prompted us to produce a short, easy to use poster, Your Guide to Getting Back Out There: Your Guide to Enjoying Life Outside Your Home Post-Lockdown. We encouraged older people to share tips, advice and information that they had found beneficial to support their peers. “ Your poster is great, so much good advice on here and I think it will apply to all people venturing out for the first time .”

This peer-support approach and wish to recognise and publicise the authentic experiences of older people also permeated our work with older carers. We secured funding from the Carers Gloucestershire Legacy Fund to have in depth conversations with 45 older carers , both current and those whose caring responsibilities had recently ended, to help us understand the unique challenges facing older people with caring roles, listen to their stories and give them a voice to advise other people in a similar situation. These people were incredibly generous with their time and suggestions and this resulted in From One Carer to Another , a resource which was promoted through Grapevine, social media and remains available through our website.

Ensuring that older people have a vehicle to share their opinions has also driven our Question of the Month. Over the year 653 people have told us what they think about a range of current issues from staying active to accessing health care, community safety, climate change and accessible high streets. These responses have given us a mandate to represent older people’s views to the Office of the Police and Crime Commissioner, contact local councils about Changing Places grants for public conveniences, and report to the Gloucestershire Hospitals NHS Foundation Trust about patient experience.

Our dedicated and enthusiastic Digital Support Volunteers have been on hand throughout, initially via telephone and zoom/teams and recently at four outreach locations in the community, to support people to make better use of their technology. Their patience and knowledge has helped 99 people to be better connected; including using FaceTime, joining our online social groups or using WhatsApp to stay in touch.

To stimulate a range of opportunities at neighbourhood level for older people to access so they can gain purpose and social networks

In early 2021 the country was still observing the third lockdown due to COVID-19. Most of the people we talked to were keen to return to normal social activities, but many were anxious and had lost social confidence after a prolonged period of isolation. To support older people to re-engage with community life we worked with social spaces, community centres and hubs to offer advice on reopening safely as well as measures they could take to encourage older people to visit.

We had stayed in contact with our Springboard Social Group members and over the summer months encouraged the groups to reconvene. Initially phoning members, we gathered their personal views supported them individually to return to face to face meetings. We worked with groups to find new locations where their previous hosts were unable to accommodate. This saw a shift in many cases from libraries to local pubs and cafés, which encouraged a change in tone within the group to more informal and social. By December, 13 groups were re-established with around 50 older people taking part every week. Alongside our existing Springboard Social Groups in the Gloucester area we worked to establish new groups in Wotton Under Edge and Cheltenham, hosted by new partners The Keepers Community Board and Holiday Inn.

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Age Concern Gloucestershire

Report of the trustees

For the year ended 31 March 2022

To accommodate people less confident or unable to meet face to face, we continued to maintain our Online Springboard Group through Facebook. Alongside this we ran regular IT & Tea sessions to support people with IT issues in a friendly and supportive environment, as well as our Cuppa With Jane online social sessions led by a skilled facilitator to ensure everyone felt welcome, comfortable, valued and encouraged to contribute. These ‘virtual’ friendships translated to face to face meetings as restrictions eased.

Our Ukulele Group returned to meeting weekly once again, to provide music, fun and companionship to new and experienced players and has delighted wider audiences with their skills, including at the Christmas Party hosted by the Holiday Inn in Cheltenham.

To partner with local systems so they work in a more individual and strengths-based way with older people. Where necessary, we should provide casework to support people to reconnect with their community through times of transition of vulnerability

Our Out of Hospital Team continued to provide valuable support to older people following a stay in hospital to help them regain confidence at home. Commissioned by the Gloucestershire Clinical Commissioning Group (GCCG), our experienced team work alongside NHS staff to support timely discharges from hospital (including our Community Hospitals) so that older people can return home as soon as they are well enough. Having maintained comprehensive telephone support during lockdown the team returned to home visits as soon as restrictions permitted, and supported 1191 older people over the year. “ Very friendly and I felt comfortable and well at ease talking to you. Your advice was constructive. I began by feeling very nervous returning to my home after a considerable time in hospital after being seriously ill and having to manage on my own. Your instilled confidence and gave many useful contacts which have helped considerably. Many thanks and I would thoroughly recommend you .”

We further supported our NHS colleagues by securing funding from NHS England to continue the Pathway 0 Project , providing follow-up welfare calls to older people following discharge from Gloucestershire Royal and Cheltenham General hospitals. The team made calls to 4,407 people, providing a safety net following discharge and offer reassurance, advice and refer on to other services (including our Out of Hospital and Help Teams) as required. “ I was really pleased when someone phoned and showed me that I was not forgotten now I was back home. Someone cared whether I had what I needed. Thank you ”.

This year also saw the development of an additional service to support the hospital teams in both preventing avoidable admissions where appropriate and facilitating the timely discharge of older people to help ease pressures right across the wider health and social care system our System Flow Support Team has been commissioned by the GCCG. Based in Gloucestershire Royal Hospital Emergency Department, this new team is working in partnership with front-line staff and delivering a raft of in-hospital advice and support to help people prepare for their discharge where previously they may have to had to wait for this once home, in addition to coordinating and working with other services which might mean that unnecessary admissions to hospital are avoided.

We continue to represent older people to ensure their needs are considered in system design. We are active partners on the Ageing Well Programme Board of the GCCG, representing the Voluntary Sector as well as actively participating across a number of other projects, helping to inform and shape both the development and delivery of health and social care services to older people across the county.

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Age Concern Gloucestershire

Report of the trustees

For the year ended 31 March 2022

This year also saw the start of a major county-wide programme, Digital Divides , to map digital exclusion in the county, seek to understand underlying causes and suggest new approaches to tackle these. As older people are among those most at risk of digital exclusion, Age UK Gloucestershire is on the steering committee (alongside Barnwood Trust, Gloucestershire VCS Alliance, Forest Voluntary Action Forum and Gloucestershire County Council.), and has hosted the initial stages of this work.

To be the safe place that people can contact if they don’t know where else to turn and where they can receive informed, patient and accessible help to move forward. Also encouraging forward planning about later life for all.

Age UK Gloucestershire’s Help Team continues to be our flagship frontline service in supporting older people in immediate need. Demand for Help Team support has remained high, with both the number and complexity of contacts increasing. 5530 individuals turned to us for help in 2021-2, of these 64% required extensive follow up support. To meet this increased demand and maintain the quality of service we were able to expand the team and successfully recruited an additional three parttime colleagues in summer 2021 to add capacity. The team is increasingly operating an outreach service in order to provide face to face support around the county. We now have a base at 3 community hubs (Wotton Under Edge, Tewkesbury, Newent) and are a regular presence at Springboard Social Groups. The Help Team is supported by a team of committed and skilled volunteers, trained to support people to complete both Attendance Allowance and Blue Badge applications to enable people to stay independent at home. “You were so patient and extremely helpful, I could not have done it without your help!”

Our publication Your Guide To Later Life was distributed across the county to encourage people to think ahead about their later life wishes, make plans in advance and give them details of the support available.

We also continue to actively participate in the NHS End-of-Life/Palliative Care Clinical Programme Group, informing and shaping the countywide approach to the development and delivery of these services.

Fundraising

Age UK Gloucestershire is registered with the Fundraising Regulator and all fundraising activities were carried out in accordance with their guidelines. In Autumn 2021 we ran our first Christmas Appeal to an audience beyond our existing contacts, to grow our supporter base, with support from an external agency. No fundraising was carried out during the year by a third party/professional organisation.

We remain committed to protecting vulnerable people. All our fundraising communications are carefully planned, and peer-checked to ensure that supporters are not overwhelmed by volume or pressure of communications.

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Age Concern Gloucestershire

Report of the trustees

For the year ended 31 March 2022

Our volunteers and partners

We could not achieve all this without our fantastic team of volunteers, who support every aspect of our organisation. During the lockdown in the early part of the year, volunteers played a crucial role in helping us keep in touch with older people. They supported us to make welfare calls and gathered older people’s views via Question of the Month, provided digital support to help people feel more comfortable using technology, provided content and delivered our Grapevine magazine, and assisted with mailings. As restrictions were lifted and face to face contact resumed, volunteers supported our Out of Hospital team by visiting people in their own homes to help them settle back in after a stay in hospital, and helped to support our Springboard and Ageing Well groups to reconvene. Over the year, 47 people gave their time through specific volunteering roles. We are so grateful to each of them for the vital role they play.

We have been supported during the year by a range of commercial, voluntary, charitable and statutory organisations and wish to extend a heartfelt ‘thank you’ to:

Ableworld Gloucester, Active Gloucestershire, Ageing Without Children, Age UK, Age UK Friends, Arnold Clark Community Fund, Barnwood Trust, British Red Cross, Brockworth Community Centre, Brockworth Parish Council, Churchdown Library, Community Circles, Community Wellbeing Service, Ecclesiastical, Esmée Fairbairn Foundation, Forest Voluntary Action Forum, GL1 Leisure Centre, GL11 Community Hub, Gloucester Central Library, Gloucestershire Carers Hub, Gloucestershire Community Foundation, Gloucestershire County Council, Gloucestershire Deaf Association, Gloucestershire Fire and Rescue Service, Gloucestershire Football Association, Gloucestershire Health and Care NHS Foundation Trust, Gloucestershire NHS Clinical Commissioning Group, Gloucestershire Old Person’s Association, Gloucestershire VCS Alliance, Holiday Inn Cheltenham, Homeshare UK, Independent Age, Julia and Hans Rausing Trust, Keepers Community Centre, Longlevens Community Centre, Longlevens Library, Nationwide Foundation, Newent Library, Quedgeley Library, Spirax-Sarco, SSAFA Gloucestershire, Tesco Quedgeley, Warm and Well, Waterstones Café Gloucester, and all the many individuals and community groups who have supported us with time, funding and expertise this year.

The Charity is a member of the Age England Association, and a Brand Partner of Age UK. Age UK Gloucestershire remains an independent charity.

A number of smaller local charities are ‘Friends’ of Age UK Gloucestershire as part of the partnership arrangements with Age UK. During the year these were:

Our values

Our Organisational Values are key in how we seek to REACH our strategic ambitions:

Relationships: We know that social connections and relationships are powerful and protective. We seek to work in a relational way, and to use our knowledge, skills and networks to help people make natural and meaningful connections.

Every minute matters: We are positive about later life because we know it is a valuable and vital time in life. We respect that everyone’s time is precious and seek to make the most of every contact we have.

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Age Concern Gloucestershire

Report of the trustees

For the year ended 31 March 2022

Age-friendly: We are relentless in encouraging our community to be responsive and positive about ageing, and use our knowledge and influence to inspire our whole community to contribute to making our county a great place to grow older.

Curiosity: We know ‘older people’ is not a homogeneous group, and we celebrate the diversity of experience that is later life. Knowing later life is different for everyone, we never assume we know what people’s lives are like and start all interactions exploring with individuals what matters to them.

Hopeful: As a team we are motivated by the potential to achieve positive outcomes for people. We always seek to enable older people to retain purpose and meaning in their lives and as active members of a refreshed, inter-age community.

Equality, diversity and inclusion

A particular area of focus driven and owned by the board of trustees has been our organisational approach to Equality, Diversity and Inclusion (EDI). With external specialist support we have developed an EDI policy which following consultation with representative and community organisations, their leaders and our whole Age UK Gloucestershire team has been implemented along with an EDI Action Plan. This initial action plan will enable us to operationally implement and realise our policy aspirations alongside allowing consistent reporting of progress. In the year we achieved many of our immediate actions and will continue this focus and activity as we move toward achieving our medium and longer term goals.

Achievements and performance 2021/22

During the year, we:

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Age Concern Gloucestershire

Report of the trustees

For the year ended 31 March 2022

Financial review

In response to the financial uncertainty triggered by the pandemic, we set a clear financial plan to manage our funds proactively which carried through from the previous year. We sought to avoid the need to draw on our investments during the year in order for them to fully recover from the impact of the pandemic by targeting additional income. This approach was effective, and we were able to secure income to cover the majority of the costs of our operations during the year. As a result we are able to report a broadly break-even outturn for the year having now seen our investments regain much of the value they had lost.

Funding for future years was less available given the continuing short term focus on the response to the pandemic. As such we secured less income than we had anticipated for activity in 2022/23 and beyond.

Overall, despite the pandemic and the early stages we are at in developing our new approach to funding, we are on track with the financial model we set alongside our 20 year strategic plan. With more stability as the country emerges from the pandemic we will continue to invest from our reserves in 22/23 and beyond to underpin our core delivery and to support our transition to financial stability through a mature approach to funding.

Investment policy and powers

Subject to the requirements of the Charity’s governing documentation and legislation generally, the Trustees have discretion to invest funds as they consider appropriate. In exercising this discretion, the Trustees have regard to the potential funding requirements of the Charity and the need to balance return on assets and investment risk.

The performance of the investments is shown in note 12 of the financial statements.

Reserves policy and designations

The Board has set a Reserve Policy which requires us to hold a reserve of Unrestricted Funds equivalent to cover six months staffing and operating costs in the event of the charity being wound up to enable it to meet the minimum redundancy payments to staff and to enable it to wind down (including enabling the charity to meet its obligations in the termination of its non-negotiable contracts with suppliers of goods and services) its charitable activities in a planned and controlled manner, to reduce as much as possible the negative impact on beneficiaries. This reserve equates to £590k (60% of total reserves).

Trustees have also made an allowance of £10k from reserves for any future liability that may be incurred in paying off the pension deficit as a result of pending legal advice.

This amount totalling £600k is held to ensure we can meet all our commitments should the charity need to be wound up.

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Age Concern Gloucestershire

Report of the trustees

For the year ended 31 March 2022

Trustees recognise that reserves are currently greater than their target. Holding a higher level of reserves has previously enabled the significant restructuring of the organisation behind our revised strategic direction, and has provided essential resilience through the Covid-19 pandemic.

In line with our strategic plan, Trustees have further Designated Funds totalling £263k to support our core activity and organisational development in the coming year.

A further £22.6k of the reserves are restricted funds – the purposes of these are outlined in note 18 of the accounts.

Plans for the future

Our plans continue to be influenced by the roadmap and recovery from the pandemic and important developments impacting our statutory partners and the growing and shifting focus on delivering ever more collaboratively and proactively in support of older people. In line with the strategic plan we expect to focus on:

Structure, governance and management

Legal status and governing document

Age Concern Gloucestershire (ACG), is a registered Charity and Company Limited by guarantee. The Company has operated as Age UK Gloucestershire (AUKG) since 1 June 2010 and is referred to throughout this document by that name. The Company is governed by its Memorandum and Articles of Association originally dated 7 October 2005 and amended following a Special Resolution on 5 February 2020. The governing documents require the trustees to act in the best interest of the Charity and its beneficiaries. The trustees make no personal gain from the Charitable Company.

Appointment, induction and training of board of trustees

A formal process is in place to ensure that the Board of Trustees has the range of skills and experience necessary to fulfil the responsibilities of the Trustees; this process includes undertaking a skills audit, advertising to attract new Board members with specific skills to meet gaps in Board expertise, a formal selection process and relevant checks, including Disclosure and Barring Service checks and ensuring individuals are not disqualified from serving as a Company Director.

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Age Concern Gloucestershire

Report of the trustees

For the year ended 31 March 2022

Once appointed or co-opted, new Trustees undertake an induction programme which includes an introduction to all our projects. Trustees are made aware of relevant training opportunities.

Organisational structure

The overall responsibility for governance and financial affairs of Age UK Gloucestershire lies with its Board of Directors. The Board discharges this responsibility by determining the Charity’s strategy, setting the delegated authority of the Chief Executive, maintaining a monitoring overview function and agreeing and monitoring the policies and procedures, which provide the framework for the management and operation of the Charity.

The Board is assisted in fulfilling its duties by an established process of convening working groups to operate on specific issues and to explicit remits in between full Board meetings.

Trustees also ensure compliance with the duty in section 4 of the Charities Act 2011 to have due regard to public benefit guidance published by the Charity Commission.

The Annual General Meeting of the Charity elects the Trustees and Honorary Officers, appoints Auditors and considers and adopts the Annual Report and Audited Financial Statements for the preceding year’s activities.

The Charity’s Chief Executive Officer is responsible for the day to day operation of the Charity and manages the staff and volunteers of the Charity on behalf of the Trustees. He is also the Company Secretary.

Remuneration of key management personnel

A pay review policy is in place which outlines our approach to an annual pay review for all colleagues, excluding the CEO. The Board considers any rise to salaries taking account of the financial position of the charity, wider economic indicators (e.g. inflation) and benchmarking against similar organisations. A recommendation is made to the Board for approval and implementation from April.

CEO salary is reviewed at financial year end following annual appraisal by the Chair. Any salary rise is considered by Trustees against achievement of objectives, overall organisation performance and relevant benchmarking information. The full Board makes the final decision on any change in remuneration of the CEO.

Risk management

The Board maintains a strategic risk register which is reviewed at the end of every Board meeting. In between Board meetings, the Executive review and update the risk register. The Trustees review risks on an ongoing basis and satisfy themselves that adequate systems and procedures are in place to manage the risks identified. Where appropriate, risks are covered by insurance.

In assessing risk Trustees recognise that some areas of our work require the acceptance and management of risk if our key objectives are to be achieved.

Statement of responsibilities of the trustees

The trustees (who are also directors of the charity for the purposes of company law) are responsible for preparing the trustees' report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102: The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

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Age Concern Gloucestershire

Report of the trustees

For the year ended 31 March 2022

Company law requires the trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the charity and of the income and expenditure of the charity for that period. In preparing those financial statements the trustees are required to:

The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charity and which enable them to ensure that the financial statements comply with the Companies Act 2006. The trustees are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the trustees are aware:

The trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Members of the charity guarantee to contribute an amount not exceeding £1 to the assets of the charity in the event of winding up. The trustees are members of the charity but this entitles them only to voting rights. The trustees have no beneficial interest in the charity.

Auditors

Godfrey Wilson Limited were re-appointed as auditors to charity during the year and have expressed their willingness to continue in that capacity.

Approved by the trustees on 24 August 2022 and signed on their behalf by

Patricia Le Rolland

Patricia Le Rolland - Trustee

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Independent auditors' report

To the members of

Age Concern Gloucestershire

Opinion

We have audited the financial statements of Age Concern Gloucestershire (the 'charity') for the year ended 31 March 2022 which comprise the statement of financial activities, balance sheet, statement of cash flows and the related notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102: The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the annual report other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

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Independent auditors' report

To the members of

Age Concern Gloucestershire

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinion on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charity and its environment obtained in the course of the audit, we have not identified material misstatements in the trustees’ report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of the trustees

As explained more fully in the trustees’ responsibilities statement set out in the trustees’ report, the trustees are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as they determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charity’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charity or to cease operations, or have no realistic alternative but to do so.

15

Independent auditors' report

To the members of

Age Concern Gloucestershire

Our responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The procedures we carried out and the extent to which they are capable of detecting irregularities, including fraud, are detailed below:

(1) We obtained an understanding of the legal and regulatory framework that the charity operates in, and assessed the risk of non-compliance with applicable laws and regulations. Throughout the audit, we remained alert to possible indications of non-compliance.

(2) We reviewed the charity’s policies and procedures in relation to:

(3) We inspected the minutes of trustee meetings.

(4) We enquired about any non-routine communication with regulators and reviewed any reports made to them.

(5) We reviewed the financial statement disclosures and assessed their compliance with applicable laws and regulations.

(6) We performed analytical procedures to identify any unusual or unexpected transactions or balances that may indicate a risk of material fraud or error.

▪Testing the appropriateness of journal entries;

▪Testing transactions that are unusual or outside the normal course of business.

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. Irregularities that arise due to fraud can be even harder to detect than those that arise from error as they may involve deliberate concealment or collusion.

16

Independent auditors' report

To the members of

Age Concern Gloucestershire

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Use of our report

This report is made solely to the charityʼs members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charityʼs members those matters we are required to state to them in an auditorʼs report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charityʼs members as a body, for our audit work, for this report, or for the opinions we have formed.

Alison Godfrey

Date: 6 September 2022

Alison Godfrey FCA (Senior Statutory Auditor) For and on behalf of:

GODFREY WILSON LIMITED

Chartered accountants and statutory auditors 5th Floor Mariner House 62 Prince Street Bristol BS1 4QD

17

Age Concern Gloucestershire

Statement of financial activities (incorporating an income and expenditure account)

For the year ended 31 March 2022

Restricted
Unrestricted
Note
£
£
Income from:
Donations and legacies
3
-
228,289
Charitable activities:
4
Support for individuals
113,360
-
Community engagement
43,362
-
Statutory projects
-
425,192
Other trading activities
5
-
5,101
Investments
-
236
Total income
156,722
658,818
Expenditure on:
Raising funds
-
139,390
Charitable activities
Support for individuals
99,626
104,779
Community engagement
106,172
54,897
Statutory projects
-
425,293
Total expenditure
7
205,798
724,359
Net income / (expenditure) before gains
(49,076)
(65,541)
Net gains on investments
12
-
100,471
Net income / (expenditure)
(49,076)
34,930
Transfers between funds
-
-
19
-
(33,179)
Net movement in funds
8
(49,076)
1,751
Reconciliation of funds:
Total funds brought forward
71,654
927,827
Total funds carried forward
22,578
929,578
Actuarial loss on defined benefit pension
scheme		 2022
Total
£
228,289
113,360
43,362
425,192
5,101
236
815,540
139,390
204,405
161,069
425,293
930,157
(114,617)
100,471
(14,146)
-
(33,179)
(47,325)
999,481
952,156		 2021
Total
£
168,134
136,835
97,531
452,426
19,714
297
874,937
94,627
196,072
87,498
450,849
829,046
45,891
172,921
218,812
-
-
218,812
780,669
999,481

All of the above results are derived from continuing activities. There were no other recognised gains or losses other than those stated above. Movements in funds are disclosed in Note 18 to the accounts.

18

Age Concern Gloucestershire

Balance sheet

As at 31 March 2022

Note
Fixed assets
Tangible assets
11
Investments
12
Current assets
Debtors
13
Current asset investments
14
Cash at bank and in hand
Current liabilities
Creditors: amounts falling due within 1 year
15
Net current assets
Net assets excluding pension liability
Defined benefit pension liability
19
Net assets
17
Funds
18
Restricted funds
Unrestricted funds
Designated funds
General funds
Total charity funds		 67,836
75,590
140,734
284,160
(170,798)		 2022
£
23,783
867,497
891,280
113,362
1,004,642
(52,486)
952,156
22,578
863,162
66,416
952,156		 2021
£
26,150
767,026
793,176
19,476
75,384
267,677
362,537
(133,581)
228,956
1,022,132
(22,651)
999,481
71,654
741,000
186,827
999,481

These accounts have been prepared in accordance with the special provisions applicable to companies subject to the small companies' regime.

Approved by the trustees on 24 August 2022 and signed on their behalf by

Patricia Le Rolland

Patricia Le Rolland - Trustee

19

Age Concern Gloucestershire

Statement of cash flows

For the year ended 31 March 2022

Note
Cash used in operating activities:
Net cash provided by / (used in) operating activities
20
Cash flows from investing activities:
Dividends, interest and rents from investments
Purchase of tangible fixed assets
Net cash provided by / (used in) investing activities
Increase / (decrease) in cash and cash equivalents in the year
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year
Analysis of cash and cash equivalents
Current asset investments
Cash at bank and in hand
Cash and cash equivalents at the end of the year		 2022
£
(115,663)
236
(11,310)
(11,074)
(126,737)
343,061
216,324
75,590
140,734
216,324		 2021
£
112,645
297
(6,425)
(6,128)
106,517
236,544
343,061
75,384
267,677
343,061

The charity has not provided an analysis of changes in net debt as it does not have any long term financing arrangements.

20

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

1. Accounting policies

a) Basis of preparation

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities in preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019) - (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

Age Concern Gloucestershire meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note.

b) Going concern basis of accounting

The accounts have been prepared on the assumption that the charity is able to continue as a going concern. The trustees consider this appropriate given the current level of unrestricted reserves coupled with the progress in securing additional funding for FY22/23. The trustees acknowledge that the COVID-19 pandemic has had a profound impact on the global economy, and have considered the impact of this issue on the charity's current and future financial position. The charity continued to deliver its services throughout the pandemic, reconfiguring activity where appropriate. The resilience this learning has provided is now reflected in our approach to the management and mitigation of risk. The trustees have put robust plans in place to monitor the performance against budget in FY22/23 which are reflective of the appointment in year of a new CEO. As such, the trustees consider that there are no material uncertainties about the charity's ability to continue as a going concern.

c) Income

Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the item of income have been met, it is probable that the income will be received and the amount can be measured reliably.

Income from the government and other grants, whether 'capital' grants or 'revenue' grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred.

For legacies, entitlement is taken as the earlier of the date on which either: the charity is aware that probate has been granted, the estate has been finalised and notification has been made by the executor to the Trust that a distribution will be made, or when a distribution is received from the estate. Receipt of a legacy, in whole or in part, is only considered probable when the amount can be measured reliably and the charity has been notified of the executor's intention to make a distribution. Where legacies have been notified to the charity, or the charity is aware of the granting of probate, and the criteria for income recognition have not been met, then the legacy is treated as a contingent asset and disclosed if material.

Income received in advance of contract delivery is deferred until criteria for income recognition are met.

21

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

1. Accounting policies (continued)

d) Interest receivable

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity: this is normally upon notification of the interest paid or payable by the bank.

e) Funds accounting

Unrestricted general funds are available to spend on activities that further any of the purposes of the charity. Designated funds are unrestricted funds of the charity which the trustees have decided at their discretion to set aside to use for a specific purpose. Restricted funds are donations which the donor has specified are to be solely used for particular areas of the charity's work or for specific projects being undertaken by the charity.

f) Expenditure and irrecoverable VAT

Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably.

Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred.

g) Allocation of support and governance costs

Support costs are those functions that assist the work of the charity but do not directly undertake charitable activities. Governance costs are the costs associated with the governance arrangements of the charity, including the costs of complying with constitutional and statutory requirements and any costs associated with the strategic management of the charity’s activities. These costs have been allocated between cost of raising funds and expenditure on charitable activities on the following basis:

vities on the following basis:
2022 2021
Raising funds 12.9% 9.8%
Support for individuals 23.6% 22.1%
Community engagement 17.6% 10.4%
Statutory projects 45.9% 57.7%

h) Tangible fixed assets

Depreciation is provided at rates calculated to write down the cost of each asset to its estimated residual value over its expected useful life. The depreciation rates in use are as follows:

Fixtures and fittings 25% / 33% straight line
Leasehold improvements 33.3% straight line
Equipment 20% straight line

Items of equipment are capitalised where the purchase price exceeds £1,000.

22

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

1. Accounting policies (continued)

i) Listed investments

Investments in quoted shares, traded bonds and similar investments are measured initially at cost and subsequently at fair value (their market value). The statement of financial activities includes the net gains and losses arising on revaluations and disposals throughout the year.

j) Debtors

Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

k) Current asset investments

Current asset investments consists of cash equivalents held on deposit for investment purposes with a maturity date of less than one year and more than three months from the date of acquisition or opening of the deposit or similar account.

l) Cash at bank and in hand

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

m) Creditors

Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are recognised at their settlement amount after allowing for any trade discounts due.

n) Financial instruments

The charitable company only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently recognised at amortised cost using the effective interest method.

o) Pension costs (defined contribution)

The charitable company operates a defined contribution pension scheme. The assets of the scheme are held separately from those of the charitable company in an independently administered fund. The pension cost charge represents contributions payable under the scheme by the charitable company to the fund. The charitable company has no liability under the scheme other than for the payment of those contributions.

q) Pension costs (defined benefit)

The charitable company participates in a defined benefit pension scheme for its employees. This is a multi-employer pension scheme and is currently in deficit. A provision has been made for the charity's share of the deficit, based on the based on the actuarial valuation for the year ended 31 March 2022 (see note 19).

q) Redundancy costs

Where an employee receives a redundancy payment, the cost is recognised at the date that the employee is notified.

23

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

1. Accounting policies (continued)

r) Accounting estimates and key judgements

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the revision affects both current and future periods.

The key sources of estimation uncertainty that have a significant effect on the amounts recognised in the financial statements are described below.

Depreciation

As described in note 1h to the financial statements, depreciation is provided at rates calculated to write down the cost of each asset to its estimated residual value over its expected useful life. Depreciation rates in operation during the current and prior period were as follows:

Fixtures and fittings 25% / 33% straight line Leasehold improvements 33.3% straight line Equipment 20% straight line

Listed investment

As described in note 1i to the financial statements, investments in quoted shares, traded bonds and similar investments are measured initially at cost and subsequently at fair value (their market value).

Pension provision

As described in note 1q to the financial statements, the charitable company participates in a defined benefit pension scheme that is currently in deficit. A provision has been made for the charity's share of the deficit, based on the based on the actuarial valuation for the year ended 31 March 2022 (see note 19). In the prior year, this was valued at the net present value of future contributions payable under an agreed deficit funding arrangement; however an actuarial valuation of the charity's share of the deficit was obtained during the current year.

24

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

2. Prior period comparatives: Statement of financial activities

Income from:
Donations and legacies
Charitable activities:
Support for individuals
Community engagement
Statutory projects
Other trading activities
Investments
Total income
Expenditure on:
Raising funds
Charitable activities
Support for individuals
Community engagement
Statutory projects
Total expenditure
Net gains on investments
Net income / (expenditure)
Transfers between funds
Net movement in funds
Income from donations and legacies
Donations
Grants
Legacies
Total income from donations and
legacies
Net income before gains		 Restricted
£
£
4,150
163,984
124,435
12,400
97,531
-
-
452,426
-
19,714
-
297
226,116
648,821
-
94,627
135,266
60,806
60,577
26,921
-
450,849
195,843
633,203
30,273
15,618
-
172,921
30,273
188,539
(362)
362
29,911
188,901
Restricted
£
£
-
28,066
-
11,723
-
188,500
-
228,289
Unrestricted
Unrestricted		 2021
Total
£
168,134
136,835
97,531
452,426
19,714
297
874,937
94,627
196,072
87,498
450,849
829,046
45,891
172,921
218,812
-
218,812
2022
Total
£
28,066
11,723
188,500
228,289

3. Income from donations and legacies

25

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

3. Income from donations and legacies (continued) Prior period comparative:

Income from donations and legacies (continued)
Prior period comparative:
Donations
Grants
Legacies
Income from charitable activities
Support for individuals:
The Julia and Hans Rausing Trust
Barnwood Trust
Digital Divides
Community engagement:
Community Circles
Independent Age
Gloucestershire Community Foundation
Brockworth Council
Arnold Clarke Community Foundation
Statutory projects:
NHS Gloucestershire
Age UK - Winter Pressures
Homeshare fees
Total income from charitable activities
Total income from donations and
legacies
Gloucestershire Community Foundation, Carers
Gloucestershire Legacy Fund
Gloucestershire County Council Covid Prevention
Grant Fund		 Restricted
£
£
-
31,888
4,150
76,596
-
55,500
4,150
163,984
Restricted
£
£
59,908
-
25,000
-
15,000
-
8,952
-
4,500
-
113,360
-
22,749
-
13,693
-
4,920
-
1,000
-
1,000
-
43,362
-
-
396,166
-
14,606
-
14,420
-
425,192
156,722
425,192
Unrestricted
Unrestricted		 2021
Total
£
31,888
80,746
55,500
168,134
2022
Total
£
59,908
25,000
15,000
8,952
4,500
113,360
22,749
13,693
4,920
1,000
1,000
43,362
396,166
14,606
14,420
425,192
581,914

4. Income from charitable activities

26

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

4. Income from charitable activities (continued) Prior period comparative:

Restricted
£
£
Support for individuals:
The Julia and Hans Rausing Trust
60,000
-
Age UK
32,952
12,400
The Armed Forces Covenant Fund Trust
20,000
-
Aged Veterans Fund
6,483
-
The Summerfield Charitable Trust
5,000
-
124,435
12,400
Community engagement:
National Lottery Community Fund
15,660
-
Esmee Fairbairn Foundation
20,000
-
Nationwide Foundation
38,250
-
Gloucestershire County Council Digital Innovation Fund
19,143
-
Gloucestershire Community Foundation
4,478
-
97,531
-
Statutory projects:
NHS Gloucestershire
-
317,569
Age UK - Winter Pressures
-
26,988
Age UK - NHSE Covid
-
92,206
Homeshare fees
-
15,663
-
452,426
Total income from charitable activities
221,966
464,826
5.
Income from other trading activities
2022
Restricted
Total
£
£
£
DBS checks
-
5,045
5,045
Sundry sales
-
56
56
Age UK partner income
-
-
-
-
5,101
5,101
Total income from other trading
activities
Unrestricted
Unrestricted		 2021
Total
£
60,000
45,352
20,000
6,483
5,000
136,835
15,660
20,000
38,250
19,143
4,478
97,531
317,569
26,988
92,206
15,663
452,426
686,792
2021
Total
£
2,731
2,127
14,856
19,714

All income from other trading activities in the previous year was unrestricted.

27

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

6. Government grants

28

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

7. Total expenditure

Total expenditure
Staff costs (note 9)
Staff and volunteer expenses
Other staff costs
IT and licences
Telephones
Printing and stationery
Insurance
Rent and utilities
Activities
PR and advertising
Legal and professional
Bank charges
Depreciation
Sundry
Sub-total
Allocation of support and governance costs
Total expenditure		 Raising funds
£
64,059
170
580
7,298
366
18,028
-
-
330
2,566
-
508
-
-
93,905
45,485
139,390		 Support for
individuals
£
117,587
79
2,344
-
288
780
-
-
-
-
-
-
-
-
121,078
83,327
204,405		 Community
engagement
£
87,169
842
425
-
478
9,637
-
-
88
-
-
-
-
105
98,744
62,325
161,069		 Statutory
projects
£
226,294
3,350
26,468
-
3,637
605
-
560
561
748
-
41
-
476
262,740
162,553
425,293		 Support and
governance costs
£
170,552
1,331
19,617
77,394
7,345
10,877
3,510
32,316
618
384
15,439
431
13,677
199
353,690
(353,690)
-		 2022 Total
£
665,661
5,772
49,434
84,692
12,114
39,927
3,510
32,876
1,597
3,698
15,439
980
13,677
780
930,157
-
930,157

Total governance costs were £5,640 (2021: £5,400).

29

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

7. Total expenditure (continued) Prior period comparative

Prior period comparative
Staff costs (note 9)
Staff and volunteer expenses
Other staff costs
IT and licences
Telephones
Printing and stationery
Insurance
Rent and utilities
Activities
PR and advertising
Legal and professional
Bank charges
Depreciation
Bad debt
Sundry
Sub-total
Allocation of support and governance costs
Total expenditure		 Raising funds
£
43,973
22
971
7,762
231
9,011
-
-
-
2,809
-
-
-
-
-
64,779
29,848
94,627		 Support for
individuals
£
99,583
447
521
-
1,204
11,634
-
-
13,332
1,967
-
-
-
-
-
128,688
67,384
196,072		 Community
engagement
£
46,871
-
563
1,158
795
3,787
388
1,204
260
409
-
-
-
-
264
55,699
31,799
87,498		 Statutory
projects
£
258,696
1,553
8,671
256
3,183
447
-
-
555
737
-
32
-
159
-
274,289
176,560
450,849		 Support and
governance
costs
£
144,750
327
12,454
56,574
5,667
11,968
4,834
34,836
50
29
10,117
386
22,298
77
1,224
305,591
(305,591)
-		 2021 Total
£
593,873
2,349
23,180
65,750
11,080
36,847
5,222
36,040
14,197
5,951
10,117
418
22,298
236
1,488
829,046
-
829,046

30

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

8. Net movement in funds

This is stated after charging:

Net movement in funds
This is stated after charging:
2022 2021
£ £
Depreciation 13,677 22,298
Operating lease payments 38,522 18,035
Trustees' remuneration Nil Nil
Trustees' reimbursed expenses Nil Nil
Auditors' remuneration:
Statutory audit (including VAT) 5,640 5,400
Other services 360 360

9. Staff costs and numbers

Staff costs were as follows:

Salaries and wages
Social security costs
Pension costs
Redundancy costs		 2022
£
586,134
38,709
40,818
-
665,661		 2021
£
521,182
34,309
36,265
2,117
593,873

No employee earned more than £60,000 during the year.

Redundancy payments totalling £2,117 were recognised during the prior year due to the end of project funding in April 2020.

The key management personnel of the charitable company comprise the Trustees, Chief Executive Officer, and Managers. The total employee benefits of the key management personnel were £231,713 (2021: £219,525).

The Trustees ensure that all staff are remunerated in line with the comparative employment market, inflation and the financial position of the charity. Grading structures are reviewed regularly to ensure staff across the organisation receive fair remuneration for their roles.

Average employee headcount 2022
No.
32		 2021
No.
28

31

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

10. Taxation

The charity is exempt from corporation tax as all its income is charitable and is applied for charitable purposes.

11. Tangible fixed assets

Cost
At 1 April 2021
Additions in year
At 31 March 2022
Depreciation
At 1 April 2021
Charge for the year
At 31 March 2022
Net book value
At 31 March 2022
At 31 March 2021
Investments
Market value at 1 April
Disposals proceeds
Realised gains / (losses)
Unrealised gains / (losses)
Market value at 31 March
Historical cost		 £
£
57,035
14,378
11,310
-
68,345
14,378
39,195
6,068
8,889
4,788
48,084
10,856
20,261
3,522
17,840
8,310
Leasehold
improvements
Fixtures
and fittings		 Equipment
£
2,927
-
2,927
2,927
-
2,927
-
-
2022
£
767,026
-
-
100,471
867,497
633,269		 Total
£
74,340
11,310
85,650
48,190
13,677
61,867
23,783
26,150
2021
£
594,105
-
-
172,921
767,026
633,269

12. Investments

32

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

13. Debtors
Trade debtors
Prepayments
Accrued income
14. Current asset investments
Unlisted investments
15. Creditors: amounts due within 1 year
Trade creditors
Accruals
Deferred income (see note 16)
Other creditors
16. Deferred income
At 1 April 2021
Deferred during the year
Released during the year
At 31 March 2022		 2022
£
49,967
17,869
-
67,836
2022
£
75,590
2022
£
49,982
27,465
34,727
58,624
170,798
2022
£
23,977
34,727
(23,977)
34,727		 2021
£
400
12,434
6,642
19,476
2021
£
75,384
2021
£
11,370
22,692
23,977
75,542
133,581
2021
£
25,589
23,977
(25,589)
23,977

Deferred income relates to service provision invoiced in advance.

33

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

17. Analysis of net assets between funds

Tangible fixed assets
Investments
Current assets
Current liabilities
Non current liabilities
Net assets at 31 March 2022
Prior year comparative
Tangible fixed assets
Investments
Current assets
Current liabilities
Non current liabilities
Net assets at 31 March 2021		 £
-
-
22,578
-
-
22,578
£
-
-
71,654
-
-
71,654
Restricted
funds
Restricted
funds		 £
-
863,162
-
-
-
863,162
£
-
741,000
-
-
-
741,000
Designated
funds
Designated
funds		 General
funds
£
23,783
4,335
261,582
(170,798)
(52,486)
66,416
General
funds
£
26,150
26,026
290,883
(133,581)
(22,651)
186,827		 Total
funds
£
23,783
867,497
284,160
(170,798)
(52,486)
952,156
Total
funds
£
26,150
767,026
362,537
(133,581)
(22,651)
999,481

34

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

18. Movements in funds

Movements in funds
Restricted funds
Amenity & Winter Warmth
Barnwood Trust
Brockworth PC
Community Circles
Digital Divides
Independent Age
Total restricted funds
Designated funds:
Frontline charitable activity
Project development
Pension commitments
Lease commitments
Six months operating costs
Total designated funds
General funds
Total unrestricted funds
Total funds
Arnold Clarke Community
Fund
The Julia and Hans
Rausing Trust
Gloucestershire County
Council Covid Prevention
Grant Fund
Esmee Fairbairn
Foundation
Nationwide Community
Foundation
Investment for income
generation
Unrestricted funds
Gloucestershire
Community Foundation
Carers Gloucestershire
Legacy Fund		 At 1 April
2021
£
8,844
-
-
-
-
-
24,560
-
-
-
-
-
38,250
71,654
94,000
184,000
26,000
100,000
62,000
275,000
741,000
186,827
927,827
999,481
 Income
£
-
1,000
15,000
1,000
22,748
4,500
-
4,920
8,952
59,908
13,694
25,000
-
156,722
-
-
-
-
-
-
-
658,818
658,818
815,540		 £
-
(1,000)
(13,766)
(1,000)
(22,748)
(4,500)
(24,560)
(4,920)
(8,952)
(59,908)
(13,694)
(12,500)
(38,250)
(205,798)
-
-
-
-
-
-
-
(724,359)
(724,359)
(930,157)
Expenditure		 £
-
-
-
-
-
-
-
-
-
-
-
-
-
-
43,000
(108,838)
25,000
(90,000)
(32,000)
285,000
122,162
(122,162)
-
-
Transfers
between
funds		 Gains /
(losses)
£
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
67,292
67,292
67,292		 £
8,844
-
1,234
-
-
-
-
-
-
-
-
12,500
-
At 31
March
2022
22,578
137,000
75,162
51,000
10,000
30,000
560,000
863,162
66,416
929,578
952,156

35

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

18. Movements in funds (continued)

Purposes of restricted funds - current year

Amenity & Winter Warmth

An ongoing fund from annual minor winter appeals, used in small grants to individuals to contribute to fuel bills and domestic emergencies.

Arnold Clarke Community Fund

To provide advice and guidance to community groups and local venues to support them to reopen safely and accessibly to encourage older people to re-join social groups and activities following lockdown.

Barnwood Trust

Increasing capacity in Age UK Gloucestershire’s frontline Help Team, in order to support the increased number and complexity of contacts received from older people, as a result of COVID-19.

Brockworth PC

Brockworth Parish Council is a social community group created for older residents in the area, It was set up initially to encourage peer support for individuals who had experienced a life-changing event such as a bereavement or serious ill health. Coming out of the pandemic it has become a social space supported by Age UK Gloucestershire where people continue to support each other, building confidence and becoming better-connected citizens, in turn reducing anxiety, loneliness and isolation.

Community Circles

Our Community Circles Pilot began this year, focussing particularly on offering support to people Ageing Without Children (AWOC). We worked with individuals who risk becoming isolated and who need a little help to grow their support network to enable them to do the things that are important to them, such as spending more time with the people whose company they enjoy, starting a new hobby or re-engaging with an old one, going out more or joining new activities.

Digital Divides

Digital Divides is a major county-wide programme to map digital exclusion in the county, seek to understand underlying causes and suggest new approaches to tackle these. As older people are among those most at risk of digital exclusion, Age UK Gloucestershire was represented on the steering committee (alongside Barnwood Trust, Gloucestershire VCS Alliance, Forest Voluntary Action Forum and Gloucestershire County Council.), and hosted the initial stages of this work.

Esmee Fairbairn Foundation

Community Activators, Community Connectors - Grant funding towards a project which encourages citizens to take action in their neighbourhood to hold conversations with older people and to establish new activities. Funds contribute towards the salary of a Community Engagement Manager, support to ‘activators’ and independent evaluation of the project.

Gloucestershire Community Foundation

To design, print and distribute 10,000 copies of Grapevine magazine, containing information, activities and personal stories to provide inspiration, entertainment and a sense of community for older people during extended lockdown.

Gloucestershire Community Foundation, Carers Gloucestershire Legacy Fund

To support older people in Gloucestershire whose caring duties have ended to establish new, supportive peer networks, tell their stories and advise existing older carers through our ‘From One Carer to Another’ resource, published via our Grapevine Magazine and available through our website.

36

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

18. Movements in funds (continued)

Purposes of restricted funds (continued)

Gloucestershire County Council Covid Prevention Grant Fund

To support up-to-date and accessible provision of information for older people, to collate and provide accurate information to partner organisations about current ‘on the ground services’ and to increase and maintain capacity within AUKG’s Help Team as a trusted source of information, signposting and advice in response to increased demand and escalating complexity of need as a result of COVID-19.

Independent Age

To support older people across Gloucestershire to reconvene their community groups and regain social connections in the wake of COVID-19. We supported Springboard Social Groups to restart and encouraged all former members to join at their own pace, listened to concerns and anxieties and supported older people to share their advice around socialising safely and building social confidence through our ‘Guide to Getting Back Out There; A Guide to Enjoying Life Outside Your Home PostLockdown’.

The Julia and Hans Rausing Trust

Support for our Help Team advisors, Friendship Line and welfare calls during lockdown, and community support.

Nationwide Community Foundation

Homeshare - Development of our Homeshare scheme which matches older people with a spare room with a Sharer who can offer companionship and share household chores. This will support new matches and wide promotion of the scheme to reach new audiences.

Purposes of restricted funds - prior year

Age UK

One-off grant received from Age UK's emergency appeals to support 2 months running costs of the Help Team (providing advice, support & signposting to older people) and design, print and distribution of 2 editions of Grapevine information and activity packs for older people.

Aged Veterans Fund

Joining Forces - Grant funding to provide a pathway of support to older people who have served in the forces. Support includes information and advice, practical support and increasing social connections.

Armed Forces Covenant Fund Trust

Veterans Connections Project - to make proactive welfare calls to the veterans we have previously supported to ensure they have what they need during lockdown and to offer social connections.

The Clothworkers Foundation

Grant to purchase IT equipment. The related expenditure has been capitalised and the balance of the fund transferred to general funds.

Gloucestershire County Council Digital Innovation Fund 2020

Connecting older people to the internet and social media to help them source crucial information, forge and maintain social connections and try new activities.

37

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

18. Movements in funds (continued)

Purposes of restricted funds (continued)

National Lottery Community Fund

Life Changes - Lottery funded project (final year of 4 year project) as a delivery partner to British Red Cross. Project focussed on offering structured support to older people in Gloucestershire who are dealing with a significant life change, such as bereavement of partner, ill health and accommodation change. The charity provide emotional support, financial / benefits advice and social opportunities.

The Summerfield Charitable Trust

Support for the Help Team and Friendship Line.

Purposes of designated funds

Investment for income generation

The organisation needs to improve its fundraising activity to support future activity. Funding is needed to draw in expertise and staffing to oversee fundraising activities with a view to generating project specific and unrestricted income for charitable activities.

Frontline charitable activity

Ensuring funding for our core charitable activity, to provide a Help Team able to respond to enquiries from the public, as well as to continue our community engagement work. The physical base that activities operate from also requires investment to make it fit for purpose moving forward. Also included are six months general running costs. Trustees also forecast further years of operating losses as the organisation's financial model is reprofiled.

Project development

Capacity to seed and/or match fund new initiatives and projects.

Pension commitments

Commitments covering current and future pension liabilities.

Lease commitments

The commitments include the cost of the property lease until the first break clause and miscellaneous operating lease agreements.

Six months operating costs

Held in line with the charity's reserves policy.

Transfers between funds

Transfers between designated funds represent adjustments agreed by the trustees of the charity.

38

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

18. Movements in funds (continued)

Prior period comparative
Restricted funds
Age UK
Aged Veterans Fund
Amenity & Winter Warmth
Total restricted funds
Designated funds:
Frontline charitable activity
Project development
Pension commitments
Lease commitments
Six months operating costs
Total designated funds
General funds
Total unrestricted funds
Total funds
Investment for income
generation
Armed Forces Covenant
Fund Trust
The Clothworkers
Foundation
The Julia and Hans
Rausing Trust
The Summerfield
Charitable Trust
Esmee Fairbairn
Foundation
Gloucestershire
Community Foundation
Gloucestershire County
Council Digital Innovation
National Lottery
Community Fund
Nationwide Community
Foundation
Unrestricted funds		 £
-
7,184
8,844
-
17,665
-
-
8,050
-
-
-
-
41,743
58,000
484,000
57,000
-
94,000
-
693,000
45,926
738,926
780,669
At 1 April
2020		 £
32,952
6,483
-
20,000
20,000
4,478
19,143
15,660
38,250
4,150
60,000
5,000
226,116
-
-
-
-
-
-
-
648,821
648,821
874,937
Income		 £
(32,952)
(16,167)
-
(21,203)
(13,105)
(4,619)
(19,143)
(23,710)
-
-
(59,944)
(5,000)
(195,843)
-
-
-
-
-
-
-
(633,203)
(633,203)
(829,046)
Expenditure		 £
-
2,500
-
1,203
-
141
-
-
-
(4,150)
(56)
-
(362)
36,000
(300,000)
(31,000)
100,000
(32,000)
275,000
48,000
(47,638)
362
-
Transfers
between
funds		 £
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
172,921
172,921
172,921
Gains /
(losses)		 £
-
-
8,844
-
24,560
-
-
-
38,250
-
-
-
At 31
March
2021
71,654
94,000
184,000
26,000
100,000
62,000
275,000
741,000
186,827
927,827
999,481

39

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

19. Pension commitments

The charity participates in a scheme operated by The Pensions Trust and known as 'TPT Retirement Solutions - The Growth Plan'. It is a multi-employer scheme which provides benefits to some 950 nonassociated participating employers. The scheme is a defined benefit scheme in the UK. However it has previously not been possible for the charity to obtain sufficient information to enable it to account for the scheme as a defined benefit scheme. Therefore it has previously accounted for the scheme as a defined contribution scheme, up to 31 October 2021.

The scheme is subject to the funding legislation outlined in the Pensions Act 2004 which came into force on 30 December 2005. This, together with documents issued by the Pensions Regulator and Technical Actuarial Standards issued by the Financial Reporting Council, sets out the framework for funding defined benefit occupational pension schemes in the UK.

The scheme is classified as a 'last-man standing arrangement'. Therefore the charity is potentially liable for other participating employers' obligations if those employers are unable to meet their share of the scheme deficit following withdrawal from the scheme. Participating employers are legally required to meet their share of the scheme deficit on an annuity purchase basis on withdrawal from the scheme.

A full actuarial valuation for the scheme was carried out at 30 September 2017. The valuation showed assets of £794.9m, liabilities of £926.4m and a deficit of £131.5m. To eliminate this funding shortfall, the Trustee of the scheme has instructed the participating employers to pay additional deficit contributions to the scheme at a rate of £11,243,000 per annum for the period from 1 April 2019 to 31 January 2025, payable monthly and increasing by 3% each on 1 April. Unless a concession has been agreed with the Trustee the term to 31 January 2025 applies.

Note that the scheme's previous valuation was carried out with an effective date of 30 September 2014. This valuation showed assets of £793.4m, liabilities of £969.9m and a deficit of £176.5m. To eliminate this funding shortfall, the Trustee has asked the participating employers to pay additional contributions to the scheme as follows: £12,945,440 per annum for the period from 1 April 2016 to 30 September 2025, and a rate of £54,560 per annum for the period from 1 April 2016 to 30 September 2028, both increasing annually on 1 April by 3%. The recovery plan contributions are allocated to each participating employer in line with their estimated share of the Series 1 and Series 2 scheme liabilities.

Where the scheme is in deficit and where the charity has agreed to a deficit funding arrangement the charity recognises a liability for this obligation. The amount recognised is the net present value of the deficit reduction contributions payable under the agreement that relates to the deficit. The present value is calculated using the discount rate detailed in these disclosures. The unwinding of the discount rate is recognised as a finance cost.

During the year, Age Concern Gloucestershire indicated their intention to withdraw from the scheme and to settle the full employer debt due on withdrawal. The charity's deficit repayments ceased in October 2021, and an actuarial valuation of the scheme was obtained for the debt as at 31 October 2021.

40

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

19. Pension commitments (continued)

The Trustee of the scheme has received legal advice that there is uncertainty about how TPT should calculate increases to pensions in payment for some members of the Plan, and that it should ask the Court to provide clarity on the calculation. The Trustee will present the case in Court that the Rules should continue to be applied in the way they are now. Should the Court decide that the historic benefit change needs to be applied differently, then benefits for the members concerned would need to be increased, which would increase the value of any Plan liabilities.

Any increase would only be put into effect once the Court proceedings have been concluded, which is not expected to be before late 2024 at the earliest.

Due to this uncertainty, the Trustee has been advised that Section 75 debts should not be certified until after the Court proceedings have concluded. A prepayment amount will instead be taken based on the Trustee's reasonable pre-estimate of the amount of the debt, due to the possibility that the eventual Section 75 debt payment may be higher or lower than this amount.

Age Concern Gloucestershire have therefore recognised the estimated employer debt due on withdrawal from the scheme of £52,486 as a provision at 31 March 2022. The additional debt of £33,179 due has been charged to the Statement of Financial Activities during 2022, representing the difference in amounts previously accrued for deficit repayments and the final amount due. Any further changes to the liability prior to certification will be charged to the SoFA in future periods, as it is not possible to estimate these at the current time.

Present value of provision

Present value of provision
Reconciliation of opening and closing provisions
Provision at the start of the year
Unwinding of the discount factor (interest expense)
Deficit contributions paid
Remeasurements - impact of any change in assumptions
Remeasurements - actuarial loss on revaluation
Income and expenditure impact
Interest expense
Remeasurements - impact of any change in assumptions
Remeasurements - actuarial loss on revaluation		 2022
£
52,486
2022
£
22,651
-
(3,344)
-
33,179
52,486
2022
£
-
-
33,179
33,179		 2021
£
22,651
2021
£
26,839
602
(5,565)
775
-
22,651
2021
£
602
775
-
1,377

41

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

19. Pension commitments (continued) Assumptions

Pension commitments (continued)
Assumptions
2022 2021
% %
Rate of discount NA 0.66

The discount rates shown above are the equivalent single discount rates which, when used to discount future recovery plan contributions due, would give the same results as using a full AA corporate bond yield curve to discount the same recovery plan contributions.

20. Reconciliation of net movement in funds to net cash flow from operating activities

Net movement in funds
Adjustments for:
Depreciation charges
Loss / (gains) on investments
Dividends, interest and rents from investments
Decrease / (increase) in debtors
Increase / (decrease) in creditors
Increase / (reduction) in pension liability
Net cash used in operating activities
21. Financial instruments at fair value
Financial assets measured at fair value
Financial assets measured at fair value comprise listed investments.		 2022
£
(47,325)
13,677
(100,471)
(236)
(48,360)
37,217
29,835
(115,663)
2022
£
867,497		 2021
£
218,812
22,298
(172,921)
(297)
42,641
6,300
(4,188)
112,645
2021
£
767,026

22. Operating lease commitments

The charity had operating leases at the year end with total future minimum lease payments as follows:

Amount falling due:
Within 1 year
Within 1 - 5 years		 2022
£
26,581
3,173
29,753		 2021
£
38,522
24,850
63,372

42

Age Concern Gloucestershire

Notes to the financial statements

For the year ended 31 March 2022

23. Related party transactions

There are no related party transactions in the current or prior year.

43