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2024-03-31-accounts

2023-24 ANNUAL REPORT For the year ended 31st March 2024

Report of the Board of Trustees and Financial Statements

TABLE OF CONTENTS

TABLE OF
CONTENTS
Foreword 2
Report of the Board of Trustees 3
Independent Auditor’s Report 29
Statement of Financial Activities 32
Balance Sheet 33
Statement of Cashflows 34
Notes to the Financial
Statements
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Annual Review 2023-24

FOREWORD

Julie writes: 2023-2024 has been an excellent year for Yellow Door with our services and capacity growing further to make a difference to our community. The important work of our team helps to meet the needs of children, young people and adults at a time in their lives when trust is often hard to build. Our therapists, advocates and counsellors work with skill and care at the right time, in the right way for the individual.

The Frankie service has been new to Yellow Door this year, but I am proud that we are now further developing this provision for children and young people who have experienced sexual abuse, sexual exploitation or female genital mutilation. Other aspects of our work are also building a regional and national reputation.

Dr Julie Greer

The Board of Trustees work closely with our CEO, Nicci King, to provide strategic direction and oversight of the Charity. I am grateful for the expertise and energy of our Trustees who give their time and commitment. As we further build our commitment to inclusion and diversity, do get in touch if you feel your skills and experience will benefit the Yellow Door Board of Trustees.

Chair of the Board of Trustees

Nicci writes: I feel very privileged to lead our highly skilled and compassionate team of staff and volunteers who are passionate about making a difference to local people’s lives.

Over the last year, we have continued to build our reputation as a trusted, inclusive and knowledgeable local specialist charity. We successfully secured the South West Hampshire All Age Sexual Abuse Therapeutic Contract and the Children and Young Peoples Therapeutic Frankie Worker Service which allow us to provide accredited and specialist therapeutic support in our local area.

We continue to work hard to ensure that everyone can access our services regardless of their age, gender, disability, ethnicity, language or sexuality and we are committed to further improving accessibility across all the protected characteristics.

Nicci King

Chief Executive Officer

Our service users regularly tell us how they keep themselves safe and are able to rebuild their lives with our support. I want to take this opportunity to thank our service users, staff, volunteers, trustees, partners and supporters for helping to make Yellow Door the responsive and innovative service that we are today.

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Annual Review 2023-24

REPORT OF THE BOARD OF TRUSTEES

The Board of Trustees are pleased to present its annual report and audited Financial Statements for the year ended 31 March 2024, which are also prepared to meet the requirements for a Directors’ Report and Financial Statements for Companies Act purposes.

The Financial Statements comply with the Charities Act 2011, the Companies Act 2006, the Memorandum and Articles of Association and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their Financial Statements in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019).

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Annual Review 2023-24

REFERENCE AND ADMINISTRATIVE INFORMATION

Charity name Yellow Door (Solent)

Charity number 1111753 Company number 05486084 Registered office 30 Brookvale Road Southampton Hampshire SO17 1QR

The Trustees are the directors of the charitable company for the purpose of company law and are trustees for the purpose of charity law.

The Trustees who served during the year and since the year end are as follows:

Board of Trustees

J Greer C Brook K Morrison Resigned 9 October 2023 E Ryall Resigned 17 May 2024 N Hutchins Resigned 11 July 2023 S Groszewski S Sitaram J Orme Resigned 29 November 2023 E Filer Appointed 22 July 2023 K Allan Appointed 18 February 2024 C Ballinger Appointed 12 March 2024

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Annual Review 2023-24

REFERENCE AND ADMINISTRATIVE INFORMATION

Secretary

M Mabey

Senior Management Team

N King Chief Executive Officer (CEO) R Edwards Head of Therapeutic Services T Stovold Head of Advocacy C Gilbert Head of Evaluation and Systems Development P Rajo Head of Finance S Johnson Head of Fundraising & Communications S Willis Duty Manager (appointed 1 April 2023)

Auditors

Fiander Tovell Limited Stag Gates House 63-64 The Avenue Southampton SO17 1XS

Bank

Lloyds Bank Plc 92-94 Above Bar Street Southampton SO14 7DT

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Annual Review 2023-24

OBJECTIVES & ACTIVITIES

The Charity’s objects (the Objects) are:

• To promote the education of the public in the subject of sexual abuse/rape and its psychological and social impact.

Yellow Door aims to :

Public Benefit Statement

Yellow Door’s activities and who it helps are described in detail below. All charitable activities focus on the support, empowerment and recovery of those individuals who have experienced domestic and/or sexual abuse and its prevention. All activities are undertaken to further Yellow Door’s charitable purposes for the public benefit. The Trustees have also had regard to the Charity Commission's public benefit guidance when exercising any powers or duties to which the guidance is relevant.

Structure, governance and management

Yellow Door is a Charitable Company Limited by Guarantee, incorporated on 21 June 2005 and registered as a charity on 19 October 2005. It was established under a Memorandum of Association to include the objects and powers of the charitable company and is governed under its Articles of Association. Anybody can apply to the Board of Trustees to become a member of the charitable company and each member is required to contribute £1 in the event of the charitable company winding up.

The Board of Trustees meets quarterly, ensuring that any decisions are agreed as a quorum. Additional meetings are held as required for key decision making. Responsibilities are delegated to sub-groups which include HR, Finance and Strategy. The delegated sub-groups report back to the Board. The Board of Trustees, at the date of signing this Report, has 7 members (8 at the Balance Sheet date of 31 March 2024). The Trustees delegate day-to-day responsibility for the running of Yellow Door to the CEO.

A Senior Leadership Team works strategically to support long term sustainability of the organisation, ensure the growth and development of services, effective financial management, safeguarding and quality assurance. This is particularly important as the service adapts to changes in service user demographics and needs and seeks to respond flexibly to an increasingly competitive funding environment.

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Annual Review 2023-24

OBJECTIVES & ACTIVITIES

Recruitment and Appointment of Trustees

Yellow Door is governed by a Board of Directors who are also Charity Trustees for the purposes of charity law and, under the company's Articles of Association, are known as Trustees. In seeking to represent the communities we serve, we advertise widely for Trustees, detailing the mix of skills and expertise required. Current Trustees have skills and experience in senior leadership, safeguarding, children's services, child mental health and wellbeing, education, quality and management systems, policy, advocacy and influence, diversity, equity & inclusion, human resources, coproduction and finance. Trustees are appointed either by members' agreement at an Annual General Meeting or by the Board of Trustees following application and interview. A third of the Trustees retire (but may be re-appointed) by rotation at each Annual General Meeting. Trustees are not paid any remuneration for their role.

Risk Management

During the 2023/24 financial year, Yellow Door kept under review its Risk Management Register. Trustees working alongside the CEO and Senior Leadership Team examined the major strategic, business and operational risks that Yellow Door potentially might face.

Any financial risks are carefully considered on a regular basis by the Finance Sub-Group, which receives monthly financial reports. Any matters of concern are referred to the Board of Trustees. Through an Enhance grant with Lloyds Foundation we received free consultation from the Foundation of Social Improvement (FSI) to support the review and refresh of our Fundraising Strategy. The Income Diversification Strategy 2020-2024 is supporting us to ensure we diversify our income across a variety of streams, so we can continue delivering the wide range of services we offer.

Trustee Induction and Training

All new Trustees are provided with an induction pack containing general information on the role of a Charity Trustee and information specific to Yellow Door, such as the Memorandum and Articles of Association and policies for example on safeguarding, financial procedures, service provision, employment, health and safety. Trustees have opportunities to meet with staff, attend training and/or observe activities in order to gain a better understanding of the day-to-day workings of Yellow Door. Trustees are provided with regular updates from the Charity Commission and other reputable organisations with expertise in our area of work. Links are encouraged with organisations such as the Survivors Trust, Voluntary, Community and Social Enterprise (VCSE) Group, locally, to network and develop. Trustees actively access training material and the learning is often cascaded to the wider Board. Trustees are also encouraged to attend training events on the Trustee role and their responsibilities, for example, training provided by Zurich Community Trust as well as other relevant training provided in-house. The Chair attended a national CityForum event in January, bringing together key figures from police and policy makers to share their knowledge of Violence Against Women and Girls.

Procedures are also in place with regard to the health and safety of staff, volunteers, service users and visitors to the building. Delivery of therapeutic services is in accordance with the guidelines of the British Association of Counselling and Psychotherapy (BACP), of which Yellow Door is now an accredited member.

Yellow Door has robust Safeguarding procedures (for children and adults) and can demonstrate best practice to ensure the safeguarding of our service users and their families. This includes a Senior Duty Safeguarding Manager, mandatory staff training, regular monitoring, risk assessment and review of our procedures to ensure compliance with national and local standards.

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Annual Review 2023-24

OBJECTIVES & ACTIVITIES

Organisation Management

Yellow Door’s Senior Leadership Team have a range of skills, qualifications and experience including; voluntary sector management, evidence based psychological therapies, project mobilisation and management, quality assurance, building effective partnerships, contract/ grants management, safeguarding, HR, IT, finance, data monitoring and communications. A mandatory training plan is in place to ensure all staff and volunteers are aware of their obligations and responsibilities in areas such as Health and Safety, Safeguarding, General Data Protection Regulations and Operational Quality Standards.

Related Parties

Yellow Door collaborates with a range of key partners to ensure effective signposting, shared care (where appropriate) and minimising duplication of services. Key partners include Local Authorities, Children and Adult Social Care, Adult and Child/Adolescent Mental Health teams, Hampshire Constabulary, Office of the Police and Crime Commissioner, Schools and Education Services, Sexual Health Services and a broad range of voluntary sector partners.

INCOME

34% Income is up by 34% on prior year

Financial Review

2023/24 2022/23 2021/22

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£2.2m
£2.0m
£1.7m
£1.62m £1.67m
£1.6m
Income Expenditure
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During the year ended 31 March 2024, we have continued our concerted focus on diversifying our income streams alongside reviewing our on-going costs management. We wanted to continue to deliver and grow the much-needed quality support and education services to our community which we believe is evidenced within this report. We have been very fortunate that individuals and businesses have made generous donations to Yellow Door, as well as those who have taken part in fundraising activities, which have generated further unrestricted funding.

Yellow Door continues to provide services which involve sub-contracting some elements to partners for their specialisms; for example, Spectrum, who are a user-led organisation, run and controlled by disabled people, and Southampton Family Trust who provide expertise on parenting courses. The Board of Trustees are satisfied with the outcome for the year.

SURPLUS

We ended the year with a small surplus which has helped us strengthen our reserves

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Annual Review 2023-24

OBJECTIVES & ACTIVITIES

Reserves

Rest�icted Designated Free rese�ves

Non-cash rese�ves (net fixed assets)

1,200,000

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----- Start of picture text -----
£1,055,828
1,000,000
£904,752
£337,807
800,000
£325,241
600,000
£560,340
400,000
£415,982
200,000
fp
£105,000
£144,843
0
2023�24 2023�22
(ON
£18,686
£52,681
Restricted funds are amounts given for specific purposes and projects. More information on restrictions can be found
in Note 19: Restricted Funds. Designated funds are unrestricted funds earmarked for a particular project agreed by
the Board of Trustees. More information on designations can be found in Note 21: Unrestricted Funds - designated.
----- End of picture text -----

Free reserves are calculated after deducting the amount of reserves which could only be realised by disposing of fixed assets.

Yellow Door holds reserves predominantly to mitigate against the risk of a decline in income. Holding an appropriate level of reserves means that the charity would be able to continue the current activities of Yellow Door in the event of a significant drop in funding. The reserves held will allow sufficient time to secure replacement funding or consider a change or reduction in activities. Our reserves policy considers the level of committed income already secured for future years and the timescale over which our contracts operate.

Our policy is to maintain free reserves equating to 3 to 6 months-worth of expenditure.

At current levels of expenditure, this target level of free reserves is considered to be between £493,380- £986,760. Free reserves at the year-end of £560,340 sit within this target.

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Annual Review 2023-24

OBJECTIVES & ACTIVITIES

Investment Policy

The Board of Trustees does not consider it prudent, at this stage, to invest income for the longer term. Its policy for investment is therefore to retain funds as cash and place them on bank deposit at the best rate obtainable.

Fundraising Practices

A designated member of the team assists in the coordination of fundraising events and activities with our supporters. Yellow Door does not use professional fundraisers or involve commercial participators. We are not part of any voluntary schemes or standards for regulating fundraising. It is made clear to any supporters who raise funds that they are acting “in aid of” Yellow Door and not “on behalf of”. There have been no complaints about fundraising activity during the year. Yellow Door does not undertake any direct marketing for the purposes of fundraising in order to ensure that there is no unreasonable intrusion, persistent approaches or undue pressure. Third party fundraisers are given clear instructions that they must also abide by these guidelines.

The Board of Trustees are responsible for maintaining proper accounting records which disclose, with reasonable accuracy at any time, the financial position of the charitable company and to enable them to ensure that the Financial Statements comply with the Companies Act 2006. The Board of Trustees are also responsible for safeguarding the assets of the charitable company and, hence, for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Auditor

The auditor, Fiander Tovell Limited, is deemed to be reappointed under section 487(2) of the Companies Act 2006.

Basis of Accounting

This report has been prepared in accordance with the provisions applicable to companies entitled to the small companies’ exemption under the Companies Act 2006.

Statement of trustees' responsibilities

Yellow Door Board of Trustees (Trustees for the purposes of charity law and directors for the purposes of company law) are responsible for preparing an Annual Report and Financial Statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the Board of Trustees to prepare Financial Statements for each financial period, which give a true and fair view of the state of the affairs of Yellow Door as at the Balance Sheet date and of its incoming resources and application of resources, including income and expenditure, for the financial period. In preparing those Financial Statements the Board of Trustees are required to:

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Annual Review 2023-24

OUR VISION

Services we deliver include:

Yellow Door was established 39 years ago in Southampton, growing from a small local volunteer led helpline, working with women who had been raped or sexually assaulted, to the innovative and wide-ranging organisation across Southampton and Hampshire that we are today.

We support people of all ages and all genders, in Southampton and across Hampshire & Isle of Wight, who have experienced domestic and/or sexual abuse including those affected by harmful practices such as Female Genital Mutilation (FGM), honour-based abuse and forced marriage. We provide direct services to support them to recover from their trauma and move forward with healthy and safer lives. We focus on preventative work through education, awareness raising, early intervention and training.

People with lived experience of domestic or sexual abuse have always been at the heart and foundation of Yellow Door. We ensure that this principle underpins all our work and the development and delivery of our services, and we are working to explore further opportunities for involvement and coproduction.

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Annual Review 2023-24

OUR CONTEXT & PROFILE eee =. n|) re eer !

We continue to see a national focus on both Domestic Abuse and Violence Against Women and Girls, which we wholeheartedly support.

The strategy comes in response to the unprecedented increase in referrals that we have seen over the last few years and will help support the continued growth and development of Yellow Door as a charity. We spent time engaging with our service users, delivery partners, funders, and the public, to help shape our new strategic direction, which focuses on prevention support, empowerment, and recovery.

The pandemic and cost of living crisis have drastically increased the risks for victims and survivors of domestic and sexual abuse, and demand for our support has also been heightened due to an increase in public awareness of tragic high-profile murder and sexual violence cases.

We have continued to see an increased presence in both mainstream and social media, which raise a good awareness of our service.

The group is attended by a wide range of professionals including; Police, Health, Social Service, Education, Housing, Probation and Voluntary Sector. Nicci has increased attendance at the meeting and has supported the development of key pieces of work, raising awareness of the impact the court delays are having on victims of domestic and sexual abuse, supporting a more co-ordinated approach in terms of children’s services with the local domestic abuse service providers and we are about to start a piece of work on highlighting the challenges faced by victims who have no recourse to public funds.

We have had two new courses accredited during this period and are working towards getting another two accredited this year. The two accredited courses are ‘Awareness and Impact of Domestic Abuse’ and ‘Female Genital Mutilation’. We have also developed some new and interactive training sessions focused on Disability and Domestic Abuse and delivered these to professional non-statutory services.

Our CEO, Nicci, was nominated to Chair the Southampton Domestic & Sexual Abuse Operational Group.

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Annual Review 2023-24

ACHIEVEMENTS & HIGHLIGHTS

We consulted widely to support the development of our new five-year strategy and collated feedback from a variety of partners. The response was overwhelmingly positive, and we held a launch event in November 2023 which was well attended. We look forward to reviewing the impact over the coming years.

In October 2023, we secured the Hampshire Therapy Contract for Southampton, Test Valley and Eastleigh as well as the Hampshire and Isle of Wight wide Frankie Worker Children and Young People’s Therapeutic Contract. These contracts were mobilised efficiently, including the transfer of existing staff and service users. For the first 6 months of this contract, we focused on quality assurance, updating systems and processes so we could meet the requirements of the contracts. We continue to work closely with local authorities across the county and develop our relationships with other agencies.

We have also developed a new Domestic Abuse Recovery Programme for those who have experienced domestic abuse. The parent/ carer will attend the You & Me Mum Women’s Accredited Course and their children who are aged between 3-5 years, access Play Therapy with a qualified therapist experienced in working with children. Such early intervention is rare across the country and we would like to commission independent research to review the effectiveness of the service. This will also enable us to share learning and recommendations both locally and nationally.

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Annual Review 2023-24

ACHIEVEMENTS & HIGHLIGHTS

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----- Start of picture text -----
Referrals Received Individuals Supported
5000
We received 4,022 referrals
4000 in 2023/24; this is a 16%
increase compared to
3000 2022/23.
2000 We also supported 4,987
va
service users; this is a 12%
1000 increase compared to the
previous year.
0
2019/20 2020/21 2021/22 2022/23 2023/24
Female 82%
We work with victims regardless of
gender. Our service users are Male ae 15%
predominantly female but we are
seeing an increase in our work with Trans 1%
other genders.
Non-binary 1%
Black and Minority Ethnic Group
16% Other 1%
----- End of picture text -----

We received 4,022 referrals in 2023/24; this is a 16% increase compared to 2022/23.

We also supported 4,987 service users; this is a 12% increase compared to the previous year.

16%

We are committed to working with people from diverse backgrounds. In 2023/24, 16% of our service users were from a Black and Minority Ethnic group.

White British 84%

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Annual Review 2023-24

ACHIEVEMENTS & HIGHLIGHTS

Yellow Door worked with all 16-17 ages and during the 2023/24 financial year, the majority of 45-65 66+ our service users were 25-44 years old. 25-44 18-24 Gay Man Other 2% Lesbian 3% 3% Bi-sexual 11-15 11% <10 ¢ We are committed to working with people of all sexualities. This year we have seen a rise in service users from across all sexualities. Heterosexual 81% None Other We support service users with a range of different needs. We Mental Health Challenges continue to recruit specialist staff members to ensure that Autism we can offer a service that is Physical tailored to individual need. Sensory Learning Difficulties Hearing Visual s 15

Annual Review 2023-24

COMMUNITY OUTREACH, TRAINING & CONSULTANCY

We attended a number of events at Solent and Southampton University including Freshers’ Fayres, Mental Health days and International Women’s Day celebrations.

We have had some of our training courses accredited and have been rolling these out to local professionals. We have also led training to each of the local police forces on trauma informed processes. In the last year we have also delivered whole team in person training in the following areas: Safeguarding, Diversity & Inclusion, Gender Identity, Trauma Informed Practice.

Our CEO has supported other local charities - the support has included sharing expertise including; commissioned contracts, recruitment and retention, income generation, service user management systems, referral and triage processes to therapeutic best practice.

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Annual Review 2023-24

COLLABORATION WITH OTHERS

We have developed two independent evaluation projects this year; the first was with Solent University who evaluated a project that the STAR team have been facilitating, which focused on tackling Violence Against Women and Girls (VAWG) by working with young men in secondary schools to challenge sexism, misogyny and VAWG.

The second evaluation was with Bournemouth University who evaluated our specialist Advocate Educator roles. The evaluation assessed the effectiveness of the support provided and made recommendations for future commissioning of support in Southampton. The services are all innovative and will provide recommendations and learning locally and nationally. We held dissemination events for both and have presented at local strategic and operational Boards. This work has been highly rewarding and we will continue with an independent review of our Early Years work beginning in 2024/25.

We secured the Sexual Crime Therapeutic Contract for Southampton and Western Hampshire. This has given us the opportunity to work in partnership with Community First and the You Trust, we have been working closely and sharing best practice in several areas, for example; therapeutic standards, working with children, recruitment, and marketing.

As we diversify our funding landscape, we are delighted to be supported by new opportunities from corporate partners, trusts, foundations and local authorities. Special thanks go to the National Lottery Community Fund, Children in Need, The Charles Hayward Foundation, Zurich Community Trust, Global Make Some Noise, the Henry Smith Foundation, Hampshire and Isle of Wight Community Foundation, Wave 105, Hampshire’s Office for the Police and Crime Commissioner, Southampton City Council, and Hampshire County Council for their support.

A further thank you to Jack Terry (Lifestyle and Advertising Photographer London | Jack Terry Photography) and Lisa Bretherick (www.lisaimages.com) who have taken the photographs used in this report.

We are also so grateful for all the feedback from our service users and proud to include some of this in our annual review. All quotes are used in their original format without editing.

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Annual Review 2023-24

THERAPY SERVICES

We provide a variety of therapeutic services at Yellow Door. Our therapists offer talking therapies including Counselling, Art Therapy, Play Therapy, Trauma-Informed Cognitive Behavioural Therapy (CBT), Emotional Coping Skills, Eye Movement Desensitisation and Reprocessing (EMDR) and a range of therapeutic groups. Each service aims to provide personalised help using methods to address the impact of abuse and trauma.

STATISTICS OBJECTIVES During the year we have seen... Ld ~~=~~

To support adults aged 19+ who have experienced sexual abuse or violence, through individual or group therapy options. Yellow Door supports people to manage the impact their experiences have on their physical and emotional wellbeing

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----- Start of picture text -----
1,903 2,539 2,278 97 1,333 214 36
@ © © @ @ © ©.
REFERRALS INDIVIDUALS ATS ATS GROUP CYP FAMILY GI GROUP
RECEIVED SUPPORTED COUNSELLING SESSIONS COUNSELLING THERAPY SESSIONS
SESSIONS PROVIDED SESSIONS SESSIONS PROVIDED
PROVIDED PROVIDED PROVIDED
----- End of picture text -----*

ACTIVITIES Ld

To support children and young people 18 and under through individual face to face counselling, outreach interventions and group therapies

One to one talking therapies to support mental health and wellbeing, aid repair and recovery after abuse, build resilience and develop healthy coping strategies

Emotional Coping Skills; a psycho-educational group offering management strategies to those struggling with distressing thoughts and feelings as a result of sexual abuse

To support families affected by domestic and sexual abuse to understand the impact of trauma and abuse, strengthen communication and aid recovery together

Therapeutic groups specifically for men, women and children attempting to process the impact that either domestic or sexual abuse has had on their lives

To work with service users who would otherwise be waiting for access to our traditional therapies, including service users who are at risk of posttraumatic stress disorder as a result of their experiences through rapid Cognitive Behavioural Therapy informed interventions

One to one play therapy, art therapy and counselling sessions

Psycho-education to help young people experiencing psychological distress, as a result of their experiences, to process, make sense of and learn to manage problematic emotional reactions and impulses

“Having a place to talk was great. I did not think this was the right thing for me but I am so pleased I’ve done it, so thank you for encouraging me to talk” – Family Therapy Service User

Talking therapies for families to improve communication, address difficult behaviours and set/ maintain boundaries

We facilitate a service for young people (aged 1118) who are experiencing confusion, distress or interpersonal difficulties related to Gender Identity (GI). It allows young people to explore Gender Identity together, what it means to them and how it impacts them

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Annual Review 2023-24 : )

THERAPY SERVICES

“Both me and my child have found the help received fantastic. It has “I was able to talk openly really helped us to move forward and about my trauma and understand all the thoughts and experiences knowing I feelings…. My child has been able to wouldn't feel judged. I was process their emotions more and to able to get to the root of the feel more comfortable in themselves issues I didn't even realise for who they are at the moment. The were there” – Adult Therapy communication and support has Service User been brilliant” – Gender Identity Parent Group

SERVICE USER FEEDBACK

98% 94% 94% 100% OQO0OO 98% of service 94% of service 94% of children 100% of service users felt users felt users and young better able to better able to people whose described our keep participate in engagement in interventions as themselves social/leisure/ education/ a positive safe community training experience activities improved “I have felt that this has been a life-changing experience for me and has saved me from a dark place I could not see a way out of on my own. The staff have all been so friendly and welcoming at a vulnerable time. Thank you all so much for the invaluable work you do” – Trauma Services Service User

*ATS - Adult Therapy Service

CYP - Children and Young People Therapy Service *GI - Gender Identity

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Annual Review 2023-24

FRANKIE WORKER CHILDREN & YOUNG PEOPLE’S THERAPEUTIC SERVICE

Yellow Door secured the Frankie Worker Service contract in October 2023. The Frankie Worker Service is inspired by Frankie, an adult survivor of child sexual abuse who is now in her early 20s. Frankie was considered a happy child, ‘gifted and talented’ until being sexually abused at a young age and over a number of years by a family friend. Frankie says she was not offered trauma support and was eventually sectioned under the Mental Health Act. Frankie believes that had her trauma been dealt with, she would have coped and recovered better.

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STATISTICS
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During the year we have seen...

OBJECTIVES

The Frankie Worker service aims to prevent trauma from turning into poor mental health

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----- Start of picture text -----
294 138 957
REFERRALS INDIVIDUALS COUNSELLING
RECEIVED SUPPORTED SESSIONS
PROVIDED
----- End of picture text -----

“The support has been fantastic and my mental health has improved significantly” – Frankie Service User

ACTIVITIES

Frankie Workers provide therapeutic counselling to children and young people aged 0-18 years

They also provide play therapy for children who are victims of sexual abuse, sexual exploitation or female genital mutilation.

SERVICE USER FEEDBACK

100% 100% 100% of service users 100% of service users who engaged with saw overall improvement Frankie support in *CORE YP scores described this as a positive experience

*Clinical Outcomes in Routine Evaluation for Young People

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STAR PROJECT

The aim of the STAR project is for children and young people to understand and develop positive relationships and recognise, and safely challenge, negative behaviours/opinions.

We work in mainstream and alternative education settings, youth centres, colleges, universities and other youth environments, engaging children and young people in conversations about safety and healthy relationships. =~ | ACTIVITIES OBJECTIVES Delivers creative and tailored To increase awareness of the harmful workshops that focus on impacts of domestic and sexual abuse healthy relationships, sexual and negative stereotypes consent, sexting, sexual exploitation, cyber bullying, To understand and apply ways of peer pressure, self-esteem keeping safe and internet safety Works closely with schools to “I found everything was explained reach and engage as many young people as possible. Sessions cover very thoroughly and carefully with Relationships and Sex Education attention to ensure everyone was topics with additional support on comfortable. I think that it was mental health, wellbeing and very informative and sensitive to managing anxieties everyone's own experiences” – Responding to issues arising STAR Project Service User from publicity around Violence Against Women & Girls; this year we launched new sessions STATISTICS aimed at educating young people about these issues. We During the year we have seen... worked specifically with young boys to roll out a whole school NUMBER OF project and will continue with STAR SESSIONS& WORKSHOPS& WORKSHOPS 376 8,518 this work in 2024/25. PROVIDED ~~o~~ e SERVICE USER FEEDBACK “This session was very Following a STAR session, young people reported: informative and useful. I did not know much about the laws of nude 98% 99% 98% 100% 100% image sharing but I feel like I learned a lot about 98% 99% 98% 100% 100% can how to stay safe. understood the understood understood understood importance of where they can how to stay what a healthy signs of Thankyou” – STAR consent in go for help safe online relationship is grooming Project Service User relationships

“I found everything was explained very thoroughly and carefully with attention to ensure everyone was comfortable. I think that it was very informative and sensitive to everyone's own experiences” – STAR Project Service User

NUMBER OF NUMBER OF 376 8,518 CHILDREN/YP STAR SESSIONS& WORKSHOPS& WORKSHOPS ENGAGED PROVIDED

98% 99% 98% 100% 100% 98% 99% 98% 100% 100% can understood the understood understood understood recognise the importance of where they can how to stay what a healthy signs of consent in go for help safe online relationship is grooming relationships

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Annual Review 2023-24 DOMESTIC ABUSE TEAM (DAT)

DAT aims to support women and children who have experienced domestic abuse.

OBJECTIVES

KEY ACTIVITIES

To facilitate recovery groups for women and children who have experienced domestic abuse

To offer one to one support and an advice line working closely with our Prevention Intervention and Public Protection Alliance (PIPPA) partners

This year, we launched a new programme which supports people who have been in an abusive relationship and have children aged between 3 and 5 years old. Using a combination of psychoeducational work for the parent and thera-play for children, the group aims to empower survivors in further understanding their role as parents and to address the needs of their children who have experienced domestic abuse.

STATISTICS

During the year we have seen...

443 124 106 39 REFERRALS GROUP SESSIONS TOTAL ATTENDEES RECEIVED ACROSS ALL ATTENDEES AT PATTERN GROUPS CHANGING GROUPS

40 19 8 118 ATTENDEES ATTENDEES ATTENDEES PROFESSIONALS AT ACES AT BUILDING ACROSS TRAINED / GROUPS RESPECTFUL EARLY YEARS TYPES OF FAMILIES GROUPS TRAINING GROUPS

“I was able to discover myself as individual. I was able to know my basic rights, how to be assertive. Thank you for everything over the past 10 weeks. You and the group came into my life exactly when I needed it. I have learnt so much about myself and have so many coping tools to help me along the way” – DAT Service User

“The course was really informative- I learned so much that I didn't know. The facilitators are kind and engaging. It was nice to feel part of a group” – DAT Service User

22

DIVERSITY AND INCLUSION ADVOCACY TEAM (DIA) Our Diversity and Inclusion Advocacy (DIA) team aims to help people impacted by or at risk of domestic abuse, sexual abuse or harmful practices by identifying barriers which may prevent them from accessing the help they need.

OBJECTIVES

To address barriers, improve access and promote inclusion by working with service users who may be marginalised or disadvantaged in accessing services

“My advocate stopped things getting worse and explained so I could understand. We talked about lots of things from gangs, grooming, relationships and peer pressure” – DIA Service User

STATISTICS

During the year we have seen...

==> picture [372 x 65] intentionally omitted <==

----- Start of picture text -----
97 125 102 23 69 17 1,934
REFERRALS INDIVIDUALS ADULTS CYP OUTREACH TRAINING PEOPLE
RECEIVED SUPPORTED SUPPORTED SUPPORTED SESSIONS SESSIONS REACHED VIA
OUTREACH &
TRAINING
----- End of picture text -----

“My support worker was an ethnic background and same religion as me so this helped as she understood a lot more and was able to help and guide me in these areas too” – DIA Service User

KEY ACTIVITIES T=

23

Annual Review 2023-24 INDEPENDENT SEXUAL VIOLENCE ADVISORS (ISVA)

The ISVA team offers emotional and practical support to adults, children and young people following rape or sexual assault. ISVAs offer independent information and advice about next steps and support throughout the criminal justice system.

SERVICE USER FEEDBACK

OBJECTIVES

29% 94% 29% increase in trials 94% service users who supported on prior year felt more able to make informed choices thanks to the ISVA service

ACTIVITIES

“I feel more confident and I feel that I am able to make plans better - plans for my future, plans for when my mood is down and plans to help myself” – ISVA Service User

The ISVA team provides personalised practical and emotional support

“Having someone who was patient, kind and understanding. Also gathering the right information for my individual case and acting in my best interests at all times. [The ISVA worker] also explained the

process in stages so I didn't become too overwhelmed with the whole process which was helpful”

ISVA Service User

They give independent advice to help service users make informed choices about what happens next, including whether they want to report to the police and/ or consider health care options available to them

“[The ISVA worker] helped me through the hardest times. She helped me remain positive and brave. From the first introductory call, right the way through to the court and the days after, I felt incredibly well supported and looked after - something which has not often been felt when trying to navigate this system”

ISVA Service User

The team work closely with Hampshire Constabulary’s Teams including the Amberstone and Child Abuse Investigation Teams to support those who choose to report through the criminal justice process

==> picture [245 x 111] intentionally omitted <==

----- Start of picture text -----
STATISTICS
During the year we have seen...
1,449 1,537 362 119
REFERRALS ADULTS CYP TRIALS
RECEIVED SUPPORTED SUPPORTED SUPPORTED
----- End of picture text -----

24

Annual Review 2023-24

VOLUNTEERING & INVOLVEMENT TEAM

This team are responsible for looking after our valued volunteers and engaging our local community

GREAT SOUTH RUN - £3,063

A member of staff and 3 supporters of Yellow Door ran the AJ Bell Great South Run and raised £3,063

CHROME TELECOM - £2,299

A team from Chrome Telecom raised money by taking part in their Three Peaks Challenge, which entailed climbing Ben Nevis, Scafell Pike and Snowdon, all within 24 hours!

INTERNATIONAL WOMEN’S DAY - £1,384

was raised on International Women’s Day. This event presents us with a great opportunity for additional income as local organisations decide to raise money for us.

FUNDRAISING HIGHLIGHTS

The Volunteer & Involvement Team have tested challenge event fundraising this year which has proved successful. With the help of our corporate partner, Zurich Community Trust, we secured a number of running places and offered these to individuals who wanted to raise money for us. We ask each runner to raise a minimum of £250 but on average they raise around 20% more than this. Our running fundraisers raised £3,800 running the Great South Run and the APB Marathon

RACE TO THE KING - £1,249

A single fundraiser took part in ‘Race to the King - a 100km race around the South Downs as a way of honouring a friend and wanting to support others who may have suffered/ are suffering in a similar way

FACEBOOK - £714

We have been fortunate to receive monetary donations through Facebook - individuals can choose to support a charity when it’s their birthday and ask their friends to donate through Facebook in lieu of gifts.

BALFOUR BEATTY - £473

A team from Balfour Beatty climbed Snowdonia in aid of Yellow Door.

UKELELE JAM - £310

raised by Ukelele Jam in their Annual Christmas Cabaret

‘Day to day I see the impact that domestic and sexual abuse has on service users, and know how vital services like Yellow Door are’ - an employee and fundraiser

25

Annual Review 2023-24

VOLUNTEERING & INVOLVEMENT TEAM This team are responsible for looking after our valued volunteers and engaging our local community

DONATION OF GOODS

DONATIONS IN KIND

all your support SSPEci EE

CORPORATE VOLUNTEERING

Zurich Community Trust have very kindly helped us with gardening and surprised us with new garden furniture

MACE helped us to improve the garden for service users and staff’s enjoyment. They also painted the conservatory which made the space brighter and more welcoming to our service users

Southern Health NHS Foundation Trust volunteers tidied up the front garden and painted one of our training/group rooms

STATISTICS

During the year we have seen...

237

CORPORATE VOLUNTEERING HOURS

Annual Review 2023-24

VOLUNTEERING & INVOLVEMENT TEAM This team are responsible for looking after our valued volunteers and engaging our local community

OUR VOLUNTEERS

At the end of March 2024, Yellow Door had 37 volunteers supporting the service; 20 client facing and 17 in support roles. As well as a team of volunteer counsellors helping the Therapeutic service, we have volunteers who help across the service including Outreach, Psychoeducational groups, Business support and with donations.

The Yellow Door helpline continues to be coordinated by the Volunteer & Involvement team with the support of a few dedicated volunteers. Over the year, the helpline answered 79 helpline calls.

We are so grateful for our team of dedicated volunteers who provide invaluable support to our organisation.

Our Trustees also give up their time and expertise voluntarily and join with our volunteer workforce to make up an expansive team in supporting the Yellow Door alongside our paid staff.

STATISTICS

==> picture [197 x 51] intentionally omitted <==

----- Start of picture text -----
During the year we have seen...
5,722 3,713 2,009
----- End of picture text -----

VOLUNTEER CLIENT BUSINESS HOURS FACING SUPPORT VOLUNTEER VOLUNTEER HOURS HOURS

27

Annual Review 2023-24

Disclosure of information to auditor

The Trustees’ Report was approved by the Board of Trustees.

...............................................

J Greer

Trustee

...............................................

C Brook

Trustee

Date: 23rd October 2024

28

YELLOW DOOR (SOLENT)

INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF YELLOW DOOR (SOLENT)

Opinion

We have audited the financial statements of Yellow Door (Solent) (the ‘charity’) for the year ended 31 March 2024 which comprise the statement of financial activities, the balance sheet, the statement of cash flows and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the Board of Trustees with respect to going concern are described in the relevant sections of this report.

Other information

The other information comprises the information included in the annual report other than the financial statements and our auditor's report thereon. The Board of Trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of our audit:

29

YELLOW DOOR (SOLENT)

INDEPENDENT AUDITOR'S REPORT

TO THE MEMBERS OF YELLOW DOOR (SOLENT)

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charity and its environment obtained in the course of the audit, we have not identified material misstatements in the directors' report included within the trustees' report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of Board of Trustees

As explained more fully in the statement of trustees' responsibilities, the Board of Trustees, who are also the directors of the charity for the purpose of company law, are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Board of Trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the Board of Trustees are responsible for assessing the charity’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Board of Trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor's responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

The extent to which our procedures are capable of detecting irregularities, including fraud, is detailed below.

Extent to which the audit was considered capable of detecting irregularities, including fraud

Our approach to identifying and assessing the risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, was as follows:

We assessed the susceptibility of the company’s financial statements to material misstatement, including obtaining an understanding of how fraud might occur, by:

30

YELLOW DOOR (SOLENT)

INDEPENDENT AUDITOR'S REPORT

TO THE MEMBERS OF YELLOW DOOR (SOLENT)

Audit response to risks identified

To address the risk of fraud through management bias and override of controls, we:

In response to the risk of irregularities and non-compliance with laws and regulations, we designed procedures which included, but were not limited to:

There are inherent limitations in our audit procedures described above. The more removed that laws and regulations are from financial transactions, the less likely it is that we would become aware of non-compliance. Auditing standards also limit the audit procedures required to identify non-compliance with laws and regulations to enquiry of the directors and other management and the inspection of regulatory and legal correspondence, if any.

Material misstatements that arise due to fraud can be harder to detect than those that arise from error as they may involve deliberate concealment or collusion.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: https:// www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor's report.

Use of our report

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Andrew Jay FCA FCCA (Senior Statutory Auditor) for and on behalf of Fiander Tovell Limited

24 October 2024

.........................

Chartered Accountants Statutory Auditor

Stag Gates House 63/64 The Avenue Southampton Hampshire SO17 1XS

31

YELLOW DOOR (SOLENT)

STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT

FOR THE YEAR ENDED 31 MARCH 2024

Unrestricted
funds
General
Unrestricted
funds
Designated
Restricted
funds
2024
2024
2024
Notes
£
£
£
Income from:
Donations and legacies
3
32,933
-
38,610
Income from Gift Aid
3
3,440
-
-
Charitable activities
Counselling
4
374,473
-
231,511
Family Therapy
4
40,971
-
5,760
Trauma Services (TS)
4
21,710
-
45,974
Diversity & Inclusion Advocacy
(DIA)
4
114,860
-
85,262
Domestic Abuse Team (DAT)
4
17,039
-
65,830
ISVA
4
343,802
-
471,253
STAR Project
4
33,000
-
51,168
Gender Identity (GI)
4
5,924
-
28,156
Partnerships
4
1,604
-
10,800
Business Support Funding
4
12,000
-
112,704
Other trading activities
5
15,731
-
-
Investments
6
6,568
-
-
Total income
1,024,055
-
1,147,028
Expenditure on:
Charitable activities
7
905,462
1,512
1,113,033
Total expenditure
905,462
1,512
1,113,033
Gross transfers between funds
38,331
(38,331)
-
Net income/(expenditure) for the year/
Net movement in funds
156,924
(39,843)
33,995
Fund balances at 1 April 2023
741,223
144,843
18,686
Fund balances at 31 March 2024
898,147
105,000
52,681
Total
2024
£
71,543
3,440
605,984
46,731
67,684
200,122
82,869
815,055
84,168
34,080
12,404
124,704
15,731
6,568
2,171,083
2,020,007
2,020,007
-
151,076
904,752
1,055,828
Total
2023
£
41,486
3,212
328,304
43,364
70,007
123,654
67,902
688,351
101,348
40,140
37,296
54,180
17,132
856
1,617,232
1,666,708
1,666,708
-
(49,476)
954,228
904,752

The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities.

The statement of financial activities also complies with the requirements for an income and expenditure account under the Companies Act 2006.

32

YELLOW DOOR (SOLENT)

BALANCE SHEET

AS AT 31 MARCH 2024

2024 2024 2023 2023
Notes £ £ £ £
Fixed assets
Tangible assets 12 688,669 699,719
Current assets
Debtors 13 227,058 131,239
Cash at bank and in hand 786,982 677,733
1,014,040 808,972
Creditors: amounts falling due within 15
one year 296,019 229,461
Net current assets 718,021 579,511
Total assets less current liabilities 1,406,690 1,279,230
Creditors: amounts falling due after
more than one year 16 (350,862) (374,478)
Net assets 1,055,828 904,752
The funds of the charity
Restricted income funds 19 52,681 18,686
Unrestricted funds - general 898,147 741,223
Unrestricted funds - designated 21 105,000 144,843
1,055,828
~~_~~
904,752
~~ee~~
The financial statements were approved by the Board of Trustees on 23 The financial statements were approved by the Board of Trustees on 23rdOctober 2024
7
Cm
C. Brook
.............................. ..............................
J Greer C Brook
Trustee Trustee

Company registration number 05486084 (England and Wales)

33

YELLOW DOOR (SOLENT)

STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2024

Notes
Cash flows from operating activities
Cash generated from/(absorbed by)
26
operations
Investing activities
Purchase of tangible fixed assets
Investment income received
Net cash used in investing activities
Financing activities
Repayment of bank loans
Net cash used in financing activities
Net increase/(decrease) in cash and cash
equivalents
Cash and cash equivalents at beginning of year
Cash and cash equivalents at end of year
2024
£
(17,233)
6,568
(20,605)
£
140,519
(10,665)
(20,605)
109,249
677,733
786,982
2023
£
(31,083)
856
(21,416)
£
(36,015)
(30,227)
(21,416)
(87,658)
765,391
677,733

34

YELLOW DOOR (SOLENT)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024

1 Accounting policies

Charity information

Yellow Door (Solent) is a private charitable company limited by guarantee incorporated in England and Wales and registered with the Charity Commission in England and Wales. The registered office is 30 Brookvale Road, Southampton, Hampshire, SO17 1QR.

1.1 Accounting convention

The financial statements have been prepared in accordance with the charity's governing document, the Companies Act 2006, FRS 102 “The Financial Reporting Standard applicable in the UK and Republic of Ireland” (“FRS 102”) and the Charities SORP "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)" (effective 1 January 2019). The charity is a Public Benefit Entity as defined by FRS 102.

The financial statements are prepared in sterling, which is the functional currency of the charity. Monetary amounts in these financial statements are rounded to the nearest £.

The financial statements have been prepared under the historical cost convention. The principal accounting policies adopted are set out below.

1.2 Going concern

At the time of approving the financial statements, the Board of Trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. Thus the Board of Trustees continue to adopt the going concern basis of accounting in preparing the financial statements.

1.3 Charitable funds

Unrestricted funds are available for use at the discretion of the Board of Trustees in furtherance of their charitable objectives.

Designated funds comprise funds which have been set aside at the discretion of the Board of Trustees for specific purposes. The purposes and uses of the designated funds are set out in the notes to the financial statements.

Restricted funds are subject to specific conditions by donors or grantors as to how they may be used. The purposes and uses of the restricted funds are set out in the notes to the financial statements.

1.4 Income

All income is included in the Statement of Financial Activities when the charitable company is entitled to the income and the amount can be quantified with reasonable accuracy. The following specific policies are applied to particular categories of income:

35

YELLOW DOOR (SOLENT)

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

1 Accounting policies

(Continued)

1.5 Expenditure

Expenditure is recognised on an accruals basis as a liability is incurred. Expenditure includes VAT as the charitable company is not VAT registered and is reported as part of the expenditure to which it relates.

Costs of raising funds comprise the costs associated with attracting voluntary income and the costs of trading for fundraising purposes.

Expenditure on charitable activities comprises those costs incurred by the charitable company in the delivery of its activities and services for its beneficiaries. It includes both costs that can be allocated directly to such activities and their associated support and governance costs.

Support costs are those functions that assist the work of the charitable company but do not directly undertake the charitable activities. These costs have been allocated between the expenditure categories of the Statement of Financial Activities on a basis designed to reflect the use of the resource and are apportioned on an appropriate basis e.g. floor areas, per capita or estimated usage.

Governance costs include those costs associated with meeting the constitutional and statutory requirements of the charitable company and include the audit fees and costs linked to the strategic management of the charitable company.

1.6 Tangible fixed assets

Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation, net of depreciation and any impairment losses.

Fixed assets costing more than £500 are capitalised at cost.

Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases:

Freehold property 2% straight line basis Office equipment 15% reducing balance and 25% straight line basis

The gain or loss arising on the disposal of an asset is determined as the difference between the sale proceeds and the carrying value of the asset, and is recognised in the statement of financial activities.

1.7 Impairment of fixed assets

At each reporting end date, the charity reviews the carrying amounts of its tangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any).

1.8 Cash and cash equivalents

Cash and cash equivalents include cash in hand, deposits held at call with banks, other short-term liquid investments with original maturities of three months or less, and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities.

36

YELLOW DOOR (SOLENT)

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

1 Accounting policies

(Continued)

1.9 Financial instruments

The charity has elected to apply the provisions of Section 11 ‘Basic Financial Instruments’ and Section 12 ‘Other Financial Instruments Issues’ of FRS 102 to all of its financial instruments.

Financial instruments are recognised in the charity's balance sheet when the charity becomes party to the contractual provisions of the instrument.

Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis or to realise the asset and settle the liability simultaneously.

Basic financial assets

Basic financial assets, which include debtors and cash and bank balances, are initially measured at transaction price including transaction costs and are subsequently carried at amortised cost using the effective interest method unless the arrangement constitutes a financing transaction, where the transaction is measured at the present value of the future receipts discounted at a market rate of interest. Financial assets classified as receivable within one year are not amortised.

Basic financial liabilities

Basic financial liabilities, including creditors and bank loans are initially recognised at transaction price unless the arrangement constitutes a financing transaction, where the debt instrument is measured at the present value of the future payments discounted at a market rate of interest. Financial liabilities classified as payable within one year are not amortised.

Debt instruments are subsequently carried at amortised cost, using the effective interest rate method.

Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of operations from suppliers. Amounts payable are classified as current liabilities if payment is due within one year or less. If not, they are presented as non-current liabilities. Trade creditors are recognised initially at transaction price and subsequently measured at amortised cost using the effective interest method.

Derecognition of financial liabilities

Financial liabilities are derecognised when the charity’s contractual obligations expire or are discharged or cancelled.

1.10 Taxation

The charitable company is exempt from Corporation Tax on its charitable activities.

1.11 Employee benefits

The cost of any unused holiday entitlement is recognised in the period in which the employee’s services are received.

Termination benefits are recognised immediately as an expense when the charity is demonstrably committed to terminate the employment of an employee or to provide termination benefits.

1.12 Retirement benefits

Payments to defined contribution retirement benefit schemes are charged as an expense as they fall due.

37

YELLOW DOOR (SOLENT)

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2024

2 Critical accounting estimates and judgements

In the application of the charity’s accounting policies, the Board of Trustees are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods.

There are no items in the Financial Statements where judgements and estimates would have a significant effect on amounts recognised in the Financial Statements.

3 Donations and legacies

Unrestricted
funds
general
2024
Restricted
funds
2024
£
£
Donations and gifts
32,933
38,610
Income from Gift Aid
3,440
-
36,373
38,610
For the year ended 31 March 2023
33,107
11,591
Total
2024
Total
2023
£
£
71,543
41,486
3,440
3,212
74,983
44,698
44,698

38

YELLOW DOOR (SOLENT)

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

4 Income from charitable activities

Unrestricted Restricted Total Total
funds funds
general
2024 2024 2024 2023
£ £ £ £
Government contracts
HCC - ISVA contract 301,800 - 301,800 318,276
HCC - SA contract 32,342 - 32,342 64,682
NHS - Male ISVA contract 42,002 - 42,002 41,712
NHS - (CAMHS) Therapeutic support 30,000 - 30,000 30,000
OPCC - Frankie/Sexual Crime Therapy 346,146 - 346,146 -
SCC - Disability & Domestic Abuse contract 50,000 - 50,000 20,833
SCC - BAME & Domestic Abuse Contract 49,964 - 49,964 -
SCC - DSA contract - - - 81,750
SCC - DVSA contract 101,129 - 101,129 77,833
Government grants
NHS Hampshire, Southampton & IOW CCG - 92,523 92,523 91,532
NHS England & NHS Improvement - 20,700 20,700 62,100
NHS Hampshire & IOW ICB - CYP Therapy - 31,250 31,250 -
NIHR - Gender Identity Evaluation - 5,550 5,550 -
NIHR - Diversity Evaluation - 2,913 2,913 -
HCC - Household Support Fund - 17,985 17,985 -
Home Office - Safer Streets - 64,857 64,857 46,577
New Forest District Council - Community Grant - 5,100 5,100 5,000
OPCC - Perpetrator Programmed Fund - - - 28,885
OPCC - Safer Communities Fund - - - 18,625
OPCC - Additional ISVA - 332,342 332,342 316,449
OPCC - CAPVA - 27,000 27,000 20,500
OPCC - DASV Fund - 134,669 134,669 134,670
OPCC - Male Rape Support Fund - 9,877 9,877 20,897
OPCC - Supporting Victims Uplift Grant - 14,260 14,260 -
SCC - COMF - - - 31,695
SCC - Other Grants - - - 17,134
Non-Government grants 12,000 349,392 361,392 125,396
Income from charitable activities 965,383 1,108,418 2,073,801 1,554,546
For the year ended 31 March 2023 648,835 905,711 1,554,546

39

YELLOW DOOR (SOLENT)

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

5 Other trading activities

Unrestricted
funds
general
2024
Restricted
funds
2024
£
£
Rental income
3,144
-
Training Fees and supervision
12,587
-
Other trading activities
15,731
-
For the year ended 31 March 2023
17,132
-
Total
2024
Total
2023
£
£
3,144
3,000
12,587
14,132
15,731
17,132
17,132

6 Income from investments

Unrestricted Unrestricted
funds funds
2024 2023
£ £
Interest receivable 6,568 856

40

YELLOW DOOR (SOLENT)

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

7
Charitable activities
Counselling
£
Staff costs
505,941
Supervision and consultancy
36,069
Training, recruitment and staff
costs
12,042
Partners payment for contracts
-
554,052
Share of support costs (see
note 8)
46,736
Share of governance costs
(see note 8)
3,761
604,549
Analysis by fund
Unrestricted funds - general
370,841
Unrestricted funds - designated
439
Restricted funds
233,269
604,549
For the year ended 31 March 2023
Unrestricted funds - general
203,134
Unrestricted funds - designated
519
Restricted funds
202,148
405,801
Family
Therapy
£
38,918
745
334
-
39,997
4,289
459
44,745
38,970
15
5,760
44,745
33,844
50
21,534
55,428
TS
£
56,516
3,626
196
60,338
3,054
347
63,739
17,705
60
45,974
63,739
5,965
-
63,176
69,141
DIA
£
178,218
112
521
-
178,851
8,784
798
188,433
103,065
106
85,262
188,433
37,965
175
84,007
122,147
DAT
£
69,311
2,434
18,831
-
90,576
96,155
4,530
191,261
125,386
45
65,830
191,261
46,752
112
49,210
96,074
ISVA
£
575,611
104
2,327
-
578,042
9,277
819
588,138
115,266
499
472,373
588,138
348,664
1,107
324,763
674,534
STAR
Project
£
119,541
251
1,842
-
121,634
30,414
1,186
153,234
101,990
76
51,168
153,234
41,538
159
64,793
106,490
GI
Partnerships
£
£
26,791
-
158
-
1,222
-
-
12,404
28,171
12,404
19,414
-
1,209
-
48,794
12,404
18,886
1,604
15
-
29,893
10,800
48,794
12,404
7,115
27,146
97
-
38,404
10,150
45,616
37,296
Business
Support
Funding
£
104,040
2,881
2,472
-
109,393
14,447
870
124,710
11,749
257
112,704
124,710
13,725
25
40,431
54,181
Total
2024
Total
2023
£
£
1,674,887
1,391,860
46,380
40,203
39,787
18,503
12,404
37,296
1,773,458
1,487,862
232,570
162,096
13,979
16,750
2,020,007
1,666,708
905,462
765,848
1,512
2,244
1,113,033
898,616
2,020,007
1,666,708
765,848
2,244
898,616
1,666,708

41

YELLOW DOOR (SOLENT)

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

8 Support costs

Depreciation
Fundraising costs
Premises
Office costs
Bookkeeping
Sundry expenses
Professional fees
Bank interest and charges
Audit fees
Analysed between
Charitable activities
Support Governance
costs
costs
£
£
28,283
-
28,115
-
49,816
-
80,114
-
9,196
-
-
-
36,876
-
169
-
-
13,980
232,569
13,980
232,569
13,980
2024
£
28,283
28,115
49,816
80,114
9,196
-
36,876
169
13,980
246,549
246,549
Support Governance
2023
Basis of allocation
costs
costs
£
£
£
29,888
-
29,888
Usage
22,637
-
22,637
Allocated on time
39,139
-
39,139
Usage
49,959
-
49,959
Usage
10,211
-
10,211
Governance
147
-
147
Usage
9,764
-
9,764
Usage
351
-
351
Usage
-
16,750
16,750
Governance
162,096
16,750
178,846
162,096
16,750
178,846

42

YELLOW DOOR (SOLENT)

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2024

9 Net movement in funds 2024 2023
£ £
Net movement in funds is stated after charging/(crediting)
Fees payable to the company's auditor for the audit of the company's financial
statements 13,980 16,750
Depreciation of owned tangible fixed assets 28,283 29,888
Operating lease charges 2,223 2,456

10 Employees

The average monthly number of employees during the year was:

Employment costs
Wages and salaries
Social security costs
Other pension costs
2024
Number
64
2024
£
1,500,310
131,393
43,184
1,674,887
2023
Number
55
2023
£
1,249,710
105,381
36,769
1,391,860

The number of full-time staff during the year was 23 (2023: 23) and part-time staff was 41 (2023: 32). Full-time equivalent staff numbers during the year were 49 (2023: 44).

No payments were made to Trustees by way of remuneration or expenses during the year (2023: £nil). The employee benefits of the key management personnel total £279,628 (2023: £171,584).

The number of employees whose annual remuneration was more than £60,000 is as follows:

2024 2023
Number Number
1 -

11 Taxation

The charity is exempt from tax on income and gains falling within section 505 of the Taxes Act 1988 or section 252 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to its charitable objects.

43

YELLOW DOOR (SOLENT)

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2024

12
Tangible fixed assets
Cost
At 1 April 2023
Additions
At 31 March 2024
Depreciation and impairment
At 1 April 2023
Depreciation charged in the year
At 31 March 2024
Carrying amount
At 31 March 2024
At 31 March 2023
13
Debtors
Amounts falling due within one year:
Trade debtors
Prepayments and accrued income
14
Loans and overdrafts
Bank loans
Payable within one year
Payable after one year
Amounts included above which fall due after five years:
Payable by instalments
Freehold
property
£
772,998
9,117
782,115
108,204
15,462
123,666
658,449
664,794
Office
equipment
£
69,448
8,116
77,564
34,523
12,821
47,344
30,220
34,925
2024
£
199,376
27,682
227,058
2024
£
374,809
23,947
350,862
242,834
Total
£
842,446
17,233
859,679
142,727
28,283
171,010
688,669
699,719
2023
£
109,740
21,499
131,239
2023
£
395,414
20,936
374,478
278,247

The long-term loans are secured by fixed charges over freehold property which has a carrying value of £649,338 (2023: £664,794).

44

YELLOW DOOR (SOLENT)

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2024

14 Loans and overdrafts

(Continued)

During the year to 31 March 2016 the charitable company took out two loans with Lloyds Bank plc in order to purchase the freehold property.

The first loan of £180,000 is repayable over 20 years. It has a variable rate of interest of Base + 2.9% per annum. The second loan of £352,600 is repayable over 20 years. It carries a fixed rate of interest of 4.72%.

15 Creditors: amounts falling due within one year

2024
Notes
£
Bank loans
14
23,947
Other taxation and social security
42,561
Deferred income
17
138,751
Trade creditors
31,113
Other creditors
1,196
Accruals
58,451
296,019
16
Creditors: amounts falling due after more than one year
2024
Notes
£
Bank loans
14
350,862
17
Deferred income
2024
£
Other deferred income
138,751
Movements in the year:
Deferred income at 1 April 2023
133,897
Released from previous periods
(133,897)
Resources deferred in the year
138,751
Deferred income at 31 March 2024
138,751
2023
£
20,936
33,182
133,897
27,094
352
14,000
229,461
2023
£
374,478
2023
£
133,897
80,525
(80,525)
133,897
133,897

45

YELLOW DOOR (SOLENT)

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2024

18 Retirement benefit schemes

Defined contribution schemes

The charity operates a defined contribution pension scheme for all qualifying employees. The assets of the scheme are held separately from those of the charity in an independently administered fund.

The charge to profit or loss in respect of defined contribution schemes was £43,184 (2023 - £36,769).

19 Restricted funds

The restricted funds of the charity comprise the unexpended balances of donations and grants held on trust subject to specific conditions by donors as to how they may be used.

Counselling
Family Therapy
TS
ISVA
DAT
DIA
STAR Project
GI
Partnerships
Business Support Funding
Restricted Individual Donations
Previous year:
Counselling
Family Therapy
TFI
ISVA
DAT
DIA
STAR Project
GI
Partnerships
Business Support Funding
Restricted Individual Donations
At 1 April
2023
£
Incoming
resources
£
Resources
expended
£
At 31 March
2024
£
1,758
231,511
(233,269)
-
-
5,760
(5,760)
-
-
45,974
(45,974)
-
3,600
471,253
(472,373)
2,480
-
65,830
(65,830)
-
-
85,262
(85,262)
-
-
51,168
(51,168)
-
1,737
28,156
(29,893)
-
-
10,800
(10,800)
-
-
112,704
(112,704)
-
11,591
38,610
-
50,201
18,686
1,147,028
(1,113,033)
52,681
At 1 April
2022
Incoming
resources
Resources
expended
At 31 March
2023
£
£
£
£
-
203,907
(202,149)
1,758
-
21,534
(21,534)
-
-
63,176
(63,176)
-
-
328,363
(324,763)
3,600
-
49,210
(49,210)
-
-
84,007
(84,007)
-
-
64,793
(64,793)
-
-
40,140
(38,403)
1,737
-
10,150
(10,150)
-
-
40,431
(40,431)
-
-
11,591
-
11,591
-
917,302
(898,616)
18,686
At 1 April
2023
£
Incoming
resources
£
Resources
expended
£
At 31 March
2024
£
1,758
231,511
(233,269)
-
-
5,760
(5,760)
-
-
45,974
(45,974)
-
3,600
471,253
(472,373)
2,480
-
65,830
(65,830)
-
-
85,262
(85,262)
-
-
51,168
(51,168)
-
1,737
28,156
(29,893)
-
-
10,800
(10,800)
-
-
112,704
(112,704)
-
11,591
38,610
-
50,201
18,686
1,147,028
(1,113,033)
52,681
At 1 April
2022
Incoming
resources
Resources
expended
At 31 March
2023
£
£
£
£
-
203,907
(202,149)
1,758
-
21,534
(21,534)
-
-
63,176
(63,176)
-
-
328,363
(324,763)
3,600
-
49,210
(49,210)
-
-
84,007
(84,007)
-
-
64,793
(64,793)
-
-
40,140
(38,403)
1,737
-
10,150
(10,150)
-
-
40,431
(40,431)
-
-
11,591
-
11,591
-
917,302
(898,616)
18,686
18,686

46

YELLOW DOOR (SOLENT)

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

19 Restricted funds

(Continued)

Restricted funds are funds which have been given for particular purposes and projects. The restricted funds must be used for the specific purpose as laid down by the donor. The restricted funds are:

20 Unrestricted funds

The unrestricted funds of the charity comprise the unexpended balances of donations and grants which are not subject to specific conditions by donors and grantors as to how they may be used. These include designated funds which have been set aside out of unrestricted funds by the trustees for specific purposes.

At 1 April Incoming Resources Transfers At 31 March
2023 resources expended 2024
£ £ £ £ £
General funds 741,223 1,024,055 (905,462) 38,331 898,147

47

YELLOW DOOR (SOLENT)

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

20 Unrestricted funds (Continued)
Previous year: At 1 April Incoming Resources Transfers At 31 March
2022 resources expended 2023
£ £ £ £ £
General funds 740,252 699,930 (765,848) 66,889 741,223

21 Unrestricted funds - designated

These are unrestricted funds earmarked for a particular project and are made up as follows:

Balance at Resources Transfers Balance at Resources Transfers Balance at
1 April 2022 expended 1 April 2023 expended 31 March 2024
£ £ £ £ £ £ £
IT Fund 9,498 - - 9,498 - 10,502 20,000
Property
Fund 22,589 (2,244) - 20,345 (1,512) 31,167 50,000
Therapy
Sessional
Hours 40,889 - (40,889) - - - -
Therapeutic
Services 65,000 - (65,000) - - - -
Trauma
Services 26,000 - (26,000) - - - -
Building
Development 50,000 - - 50,000 - (15,000) 35,000
Therapy
Services - - 65,000 65,000 - (65,000) -
213,976 (2,244) (66,889) 144,843 (1,512) (38,331) 105,000

The Board of Trustees have designated the following funds:

48

YELLOW DOOR (SOLENT)

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2024

22 Analysis of net assets between funds

Unrestricted
funds
general
2024
Unrestricted
funds
designated
2024
Restricted
funds
2024
£
Fund balances at 31 March 2024 are represented by:
£
£
Tangible assets
688,669
-
-
Current assets/(liabilities)
560,340
105,000
52,681
Long term liabilities
(350,862)
-
-
898,147
105,000
52,681
Unrestricted
funds
general
2023
Unrestricted
funds
designated
2023
Restricted
funds
2023
£
£
£
Fund balances at 31 March 2023 are represented by:
Tangible assets
699,719
-
-
Current assets/(liabilities)
415,982
144,843
18,686
Long term liabilities
(374,478)
-
-
741,223
144,843
18,686
Total
2024
£
688,669
718,021
(350,862)
1,055,828
Total
2023
£
699,719
579,511
(374,478)
904,752

23 Operating lease commitments

Lessee

At the reporting end date the charity had outstanding commitments for future minimum lease payments under non-cancellable operating leases, which fall due as follows:

Within one year
Between two and five years
2024
£
2,223
6,060
8,283
2023
£
2,223
8,284
10,507

24 Related party transactions

There were no disclosable related party transactions during the year (2023 - none).

25 Legal status of the charitable company

The charitable company is limited by guarantee and has no share capital. The liability of each committee member, in the event of winding-up is limited to £1.

49

YELLOW DOOR (SOLENT)

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2024

26 Cash generated from operations 2024 2023
£ £
Surplus/(deficit) for the year 151,076 (49,476)
Adjustments for:
Investment income recognised in statement of financial activities (6,568) (856)
Depreciation and impairment of tangible fixed assets 28,283 29,888
Movements in working capital:
(Increase) in debtors (95,819) (70,455)
Increase in creditors 58,693 1,512
Increase in deferred income 4,854 53,372
Cash generated from/(absorbed by) operations 140,519 (36,015)
27 Analysis of changes in net funds
At 1 April 2023 Cash flowsAt 31 March 2024
£ £ £
Cash at bank and in hand 677,733 109,249 786,982
Loans falling due within one year (20,936) (3,011) (23,947)
Loans falling due after more than one year (374,478) 23,616 (350,862)
282,319 129,854 412,173

50

Yellow Door

www.yellowdoor.org.uk 023 8063 6312 (office) 023 8063 6313 (helpline)