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← Citizens Advice East Lancashire

2025-03-31-accounts

Company registration number: 05540011 Charity registration number: 1111611

Citizens Advice East Lancashire

(A company limited by guarantee)

Annual Report and Financial Statements

for the Year Ended 31 March 2025

KM Chartered Accountants 1st Floor, Block C The Wharf Manchester Road Burnley Lancashire BB11 1JG

Citizens Advice East Lancashire

Contents

Reference and Administrative Details 1
Trustees' Report 2 to 4
Statement of Responsibilities 5
Independent Auditors' Report 6 to 9
Statement of Financial Activities 10
Balance Sheet 11
Statement of Cash Flows 12
Notes to the Financial Statements 13 to 21

Citizens Advice East Lancashire

Reference and Administrative Details Reference and Administrative Details
Trustees Miss A C McIntyre
Mr B Hobbs
Mr H S McGinn
Mr J M Blackburn
Mr J N Pilling
Miss M Khan-Israeel
Cllr M Procter
Mr P J Kenyon
Mr P M Manley
Charity Registration Number 1111611
Company Registration Number 05540011
The charity is incorporated in England.
Registered Office 1st Floor, Block C
The Wharf
Manchester Road
Burnley
Lancashire
BB11 1JG
Auditor KM
Chartered Accountants
1st Floor, Block C
The Wharf
Manchester Road
Burnley
Lancashire
BB11 1JG
Bankers Unity Trust Bank
Four Brindley Place
Birmingham
B1 2JB

Page 1

Citizens Advice East Lancashire

Trustees' Report

The trustees, who are directors for the purposes of company law, present the annual report together with the financial statements and auditors' report of the charitable company for the year ended 31 March 2025.

Trustees and officers

The trustees and officers serving during the year and since the year end were as follows:

Trustees:

Miss A C McIntyre Mr B Hobbs Mr D R J Penney (resigned 22 July 2024) Mr H S McGinn Mr J M Blackburn Mr J N Pilling Mr M Abdullah (resigned 9 May 2024) Miss M Khan-Israeel Cllr M Procter Mr P J Kenyon Mr P Laskey (resigned 19 July 2024) Mr P M Manley Mr S Ahmed (resigned 9 May 2024)

Objectives of CAEL

Objects and aims

The objects of the Charity, as set out in the Articles of Association, and as at the date of signing these accounts are to promote any charitable purpose for the benefit of the community in Burnley, Pendle, Rossendale, Hyndburn and the Ribble Valley ('the area of benefit') by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress.

The aims of Citizens' Advice nationally which are supported and implemented by ourselves, are:

  1. To ensure that individuals do not suffer though lack of knowledge of their rights and responsibilities or of the services available to them through an inability to express their needs effectively, and

  2. To exercise a responsible influence on the development of social policies and services, both locally and nationally.

The Charity seeks to provide independent, free, confidential and impartial advice to everyone regardless of race, gender, sexuality, disability, nationality, religion or age. In all aspects of its work, the service recognises the positive value of diversity, promotes equality and challenages discrimination.

Page 2

Citizens Advice East Lancashire

Trustees' Report

Summary of performance

Citizens Advice East Lancashire (CAEL) is the amalgamation of the former Rossendale & Hyndburn and Ribble Valley services into the Burnley & Pendle company, changing its name as part of this process. Both of the former companies have been dissolved and deregistered with the Charity Commission.

The management of the merged charity, its structures, ethics and projects has been and still is an ongoing task, but good progress continues to be made.

During the financial year we parted company with our former Chief Executive Officer which, with the support of external professional assistance, has allowed us the opportunity to review the organisation and secure its foundations for the future, alongside the appointment of a new CEO since the year end.

CAEL is now a charity with income exceeding £1m, with strong reserves and in excess of sixty staff and volunteers operating out of three main offices with allied satellite premises in use.

We work to protect financial security as far as possible in our sector and operate in a market that offers both smaller local projects and larger projects covering the wider area we now represent. In addition it allows us to operate projects that are directly targeted at a restricted community group as our access to larger disadvantaged communities strengthen our position.

There is still much work to do as an organisation but we are committed to completing that work as soon as we can to lay the foundations of a successful future for CAEL, its funders and its clients.

Our key statistics show that CAEL reached over 11,000 people with nearly 49,000 advice issues with financial outcomes of 34.4m. During the year Universal Credit problems were by far the greatest enquiry area we dealt with covering 33.2% of our work. It is also significant that 60% of the people we helped had long term health issues or disabilities.

Financial Review

Project funding included those from, amongst others, Universal Credit - Help to Claim, HMRC, MAPS, and Household Support.

A surplus on the general fund of £178,210 which includes a surplus on the disposal of the premises in Nelson of £163,071 (sale proceeds of £175,000) is added to reserves brought forward giving a balance carried forward of £1,069,551. A deficit on the restricted funds of £28,056 is subtracted from reserves brought forward giving a balance of £13,000. Overall this resulted in total funds carried forward of £1,082,551.

The funding supported the objectives of the Charity by enabling it to work towards solutions for people that allow them to progress and benefit in whichever field they have a need, including education, health, relief of poverty through the receipt of benefits or the management of debts. Our work alleviates distress in all its manifestations.

Reserves Policy

At the year end the general reserve amounted to £1,069,551. Due to uncertainty over receipt of grant and contract income, the trustees hold this reserve for:

  1. Working capital to cover staff and running costs of the charity

  2. Future development of the charity

The trustees continue to develop their reserves policies.

Page 3

Citizens Advice East Lancashire

Trustees' Report

Fundraising disclosures

The charity does not engage in fundraising and therefore no disclosures are made as required by the Charities Act 2006.

Public benefit

The trustees confirm that they have complied with the requirements of section 17 of the Charities Act 2011 to have due regard to the public benefit guidance published by the Charity Commission for England and Wales.

Structure, governance and management

Governing document

The Charity is a company limited by guarantee, which is governed by its Memorandum and Articles of Association which were first agreed on 18 August 2005, revised on 29 April 2014, and revised again on 12 September 2024. The members of the company are the trustees.

The charity is headed by its Trustees, who delegate day to day running of the charity to the Chief Officer and his team.

Recruitment and appointment of trustees

In addition to those recruited by the existing trustees, both Burnley Borough Council and Pendle Borough Council are each entitled to appoint two members to the board, although this is not always exercised. Council members do from time to time attend board meetings as observers (both provide unrestricted funding and we are grateful to them for their contribution to the work of the charity).

Major risks and management of those risks

The trustees have a comprehensive risk management system through their membership of the National Association of CAB's. Particular risks include safeguarding (DBS disclosures as required), financial, reputational and the giving of advice.

Disclosure of information to auditor

Each trustee has taken steps that they ought to have taken as a trustee in order to make themselves aware of any relevant audit information and to establish that the charity's auditor is aware of that information. The trustees confirm that there is no relevant information that they know of and of which they know the auditor is unaware.

Small companies provision statement

This report has been prepared in accordance with the small companies regime under the Companies Act 2006.

The annual report was approved by the trustees of the charity on 14 August 2025 and signed on its behalf by:

......................................... Mr B Hobbs Trustee

Page 4

Citizens Advice East Lancashire

Statement of Responsibilities

The trustees (who are also the directors of Citizens Advice East Lancashire for the purposes of company law) are responsible for preparing the trustees' report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice), including FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland".

Company law requires the trustees to prepare financial statements for each financial year. Under company law the trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including its income and expenditure, of the charitable company for that period. In preparing these financial statements, the trustees are required to:

The trustees are responsible for keeping proper accounting records that can disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company's website. Legislation governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Approved by the trustees of the charity on 14 August 2025 and signed on its behalf by:

......................................... Mr B Hobbs Trustee

Page 5

Citizens Advice East Lancashire

Independent Auditor's Report to the Members of Citizens Advice East Lancashire

Opinion

We have audited the financial statements of Citizens Advice East Lancashire (the 'charity') for the year ended 31 March 2025, which comprise the Statement of Financial Activities, Balance Sheet, Statement of Cash Flows, and Notes to the Financial Statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is United Kingdom Accounting Standards, comprising Charities SORP - FRS 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and applicable law (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the auditor responsibilities for the audit of the financial statements section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity's ability to continue as a going concern for a period of at least twelve months from when the original financial statements were authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the annual report, other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Page 6

Citizens Advice East Lancashire

Independent Auditor's Report to the Members of Citizens Advice East Lancashire

Opinion on other matter prescribed by the Companies Act 2006

Matters on which we are required to report by exception

In the light of our knowledge and understanding of the charity and its environment obtained in the course of the audit, we have not identified material misstatements in the Trustees' Report.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the Statement of Responsibilities (set out on page 5), the trustees are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charity's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charity or to cease operations, or have no realistic alternative but to do so.

Auditor responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The specific procedures for this engagement and the extent to which these are capable of detecting irregularities, including fraud is detailed below.

Our approach to identifying and assessing the risks of material misstatement respect of irregularities, including fraud and non-compliance with laws and regulations, was as follows:

Page 7

Citizens Advice East Lancashire

Independent Auditor's Report to the Members of Citizens Advice East Lancashire

We assessed the susceptibility of the charity's financial statements to material misstatement, including obtaining an understanding of how fraud might occur, by:

To address the risk of fraud through management bias and override of controls, we:

There are inherent limitations in our audit procedures described above. The more removed that laws and regulations are from financial transactions, the less likely it is that we would become aware of non-compliance. Auditing standards also limit the audit procedures required to identify non-compliance with laws and regulations to enquiry of the directors and other management and the inspection of regulatory and legal correspondence, if any.

Material misstatements that arise due to fraud can be harder to detect than those that arise from error as they may involve deliberate concealment or collusion.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Use of our report

This report is made solely to the charitable company's trustees, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charity's trustees those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and its trustees as a body, for our audit work, for this report, or for the opinions we have formed.

Page 8

Citizens Advice East Lancashire

Independent Auditor's Report to the Members of Citizens Advice East Lancashire

......................................

Mark Heaton FCCA FCIE DChA (Senior Statutory Auditor) For and on behalf of KM, Statutory Auditor

1st Floor, Block C The Wharf Manchester Road Burnley Lancashire BB11 1JG

14 August 2025

Page 9

Citizens Advice East Lancashire

Statement of Financial Activities for the Year Ended 31 March 2025 (Including Income and Expenditure Account and Statement of Total Recognised Gains and Losses)

Note
Income from:
Donations
4
Charitable activities
5
Bank interest receivable
Other income
6
Total income
Expenditure on:
Charitable activities
7
Total expenditure
Net income
Transfers between funds
Net movement in funds
Reconciliation of funds
Total funds brought forward
Total funds carried forward
17		 Unrestricted
£
12
187,150
15,563
163,071
365,796
(300,847)
(300,847)
64,949
113,261
178,210
891,341
1,069,551		 Restricted
£
-
1,308,746
-
-
1,308,746
(1,223,541)
(1,223,541)
85,205
(113,261)
(28,056)
41,056
13,000		 Total
2025
£
12
1,495,896
15,563
163,071
1,674,542
(1,524,388)
(1,524,388)
150,154
-
150,154
932,397
1,082,551		 Unrestricted
£
231,318
230,982
2,259
423
464,982
(135,391)
(135,391)
329,591
41,645
371,236
520,105
891,341		 Restricted
£
97,165
1,226,531
-
-
1,323,696
(1,272,827)
(1,272,827)
50,869
(41,645)
9,224
31,832
41,056		 Total
2024
£
328,483
1,457,513
2,259
423
1,788,678
(1,408,218)
(1,408,218)
380,460
-
380,460
551,937
932,397

All of the charity's activities derive from continuing operations during the above two periods. The funds breakdown for 2024 is shown in note 17.

The notes on pages 13 to 21 form an integral part of these financial statements.

Page 10

Citizens Advice East Lancashire

(Registration number: 05540011) Balance Sheet as at 31 March 2025

Note
Fixed assets
Tangible assets
13
Current assets
Debtors
14
Cash at bank and in hand
Creditors: Amounts falling due within one year
15
Net current assets
Net assets
Funds of the charity:
Restricted income funds
Restricted funds
Unrestricted income funds
Unrestricted funds
Total funds
17		 2025
£
-
209,651
995,285
1,204,936
(122,385)
1,082,551
1,082,551
13,000
1,069,551
1,082,551		 2024
£
12,109
62,936
928,362
991,298
(71,010)
920,288
932,397
41,056
891,341
932,397

----- Start of picture text -----
The financial statements on pages 10 to 21 were approved by the trustees, and authorised for issue on 14 August
2025 and signed on their behalf by:
.........................................
Mr B Hobbs
Trustee
----- End of picture text -----

The notes on pages 13 to 21 form an integral part of these financial statements. Page 11

Citizens Advice East Lancashire

Statement of Cash Flows for the Year Ended 31 March 2025

Note
Cash flows from operating activities
Net cash income
Adjustments to cash flows from non-cash items
Depreciation
Investment income
Profit on disposal of tangible fixed assets
6
Working capital adjustments
Increase in debtors
14
Increase/(decrease) in creditors
15
Net cash flows from operating activities
Cash flows from investing activities
Interest receivable and similar income
Sale of tangible fixed assets
Net cash flows from investing activities
Net increase in cash and cash equivalents
Cash and cash equivalents at 1 April
Cash and cash equivalents at 31 March		 2025
£
150,154
-
(15,563)
(162,891)
(28,300)
(146,715)
51,375
(123,640)
15,563
175,000
190,563
66,923
928,362
995,285		 2024
£
380,460
2,000
(2,259)
-
380,201
(48,817)
(51,866)
279,518
2,259
-
2,259
281,777
646,585
928,362

All of the cash flows are derived from continuing operations during the above two periods.

The notes on pages 13 to 21 form an integral part of these financial statements. Page 12

Citizens Advice East Lancashire

Notes to the Financial Statements for the Year Ended 31 March 2025

1 Charity status

The charity is limited by guarantee, incorporated in England, and consequently does not have share capital. Each of the trustees is liable to contribute an amount not exceeding £1 towards the assets of the charity in the event of liquidation.

The address of its registered office is: 1st Floor, Block C The Wharf Manchester Road Burnley Lancashire BB11 1JG

These financial statements were authorised for issue by the trustees on 14 August 2025.

2 Accounting policies

Summary of significant accounting policies and key accounting estimates

The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all the years presented, unless otherwise stated.

Statement of compliance

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)) (issued in October 2019) - (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

Basis of preparation

Citizens Advice East Lancashire meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy notes.

Going concern

The trustees consider that there are no material uncertainties about the charity's ability to continue as a going concern nor any significant areas of uncertainty that affect the carrying value of assets held by the charity.

Income

All income is recognised once the charity has entitlement to the income, it is probable that the income will be received and the amount of the income receivable can be measured reliably.

Expenditure

All expenditure is recognised once there is a legal or constructive obligation to that expenditure, it is probable settlement is required and the amount can be measured reliably.

Page 13

Citizens Advice East Lancashire

Notes to the Financial Statements for the Year Ended 31 March 2025

Charitable activities

Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities and services for its beneficiaries. It includes both costs that can be allocated directly to such activities and those costs of an indirect nature necessary to support them.

Governance costs

These include the costs attributable to the charity’s compliance with constitutional and statutory requirements, including audit, strategic management and trustees meetings and reimbursed expenses.

Taxation

The charity is considered to pass the tests set out in Paragraph 1 Schedule 6 of the Finance Act 2010 and therefore it meets the definition of a charitable company for UK corporation tax purposes. Accordingly, the charity is potentially exempt from taxation in respect of income or capital gains received within categories covered by Chapter 3 Part 11 of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992, to the extent that such income or gains are applied exclusively to charitable purposes.

Tangible fixed assets

Individual fixed assets costing £2000 or more are initially recorded at cost, less any subsequent accumulated depreciation and subsequent accumulated impairment losses.

Depreciation

Depreciation is provided on tangible fixed assets so as to write off the cost or valuation, less any estimated residual value, over their expected useful economic life as follows:

Asset class Depreciation method and rate
Freehold property 2% on cost
Computer equipment 25% on cost
Fixtures and fittings 25% on cost

Trade creditors

Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of business from suppliers.

Fund structure

Unrestricted income funds are general funds that are available for use at the trustees discretion in furtherance of the objectives of the charity.

Designated funds are unrestricted funds set aside for specific purposes at the discretion of the trustees.

Restricted income funds are those donated for use in a particular area or for specific purposes, the use of which is restricted to that area or purpose.

Page 14

Citizens Advice East Lancashire

Notes to the Financial Statements for the Year Ended 31 March 2025

Pensions and other post retirement obligations

The charity operates a defined contribution pension scheme which is a pension plan under which fixed contributions are paid into a pension fund and the charity has no legal or constructive obligation to pay further contributions even if the fund does not hold sufficient assets to pay all employees the benefits relating to employee service in the current and prior periods.

Contributions to defined contribution plans are recognised in the Statement of Financial Activities when they are due. If contribution payments exceed the contribution due for service, the excess is recognised as a prepayment.

3 Judgements and key sources of estimation uncertainty

Judgements

In the application of the charity's accounting policies, the trustees are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both periods.

Key sources of estimation uncertainty

The estimates and assumptions which have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities are as follows.

Depreciation

The depreciation expense is the recognition of the decline in the value of the asset and allocation of the cost of the asset over the periods in which the asset will be used. Judgements are made as to the estimated useful life of the assets; these are regularly reviewed to reflect the changing environment.

Deferred and accrued income

Deferred and accrued income is based on the assumption that the amounts received or to be received are recognised in the period in which the work was done. Any amounts estimated are based on past experiences and amounts received after the year end. These judgements are regularly reviewed to reflect the changing environment.

4 Income from donations

Unrestricted

Donations General
£
12
12		 Total
2025
£
12
12		 Total
2024
£
328,483
328,483

Donations in the prior year included £324,752 being the transfer of funds from Citizens Advice Rossendale & Hyndburn on cessation of its activities on 30th June 2023.

Page 15

Citizens Advice East Lancashire

Notes to the Financial Statements for the Year Ended 31 March 2025

5 Income from charitable activities

Unrestricted

General
£
Advice Services
187,150
187,150
Grants received, included in the above, are as follows:
General Advice
187,150
CitA Energy
-
Cadent
-
Help to Claim
-
HMRC Grants
-
United Utilities
-
Energy Redress
-
MAPS
-
ICB
-
Crisis Support Recovery
-
Macmillan
-
Household Support Fund
-
BGET SCRAP
-
Henry Smith
-
187,150		 Restricted
£
1,308,746
1,308,746
-
-
-
378,140
62,898
30,000
32,459
244,203
-
-
61,913
266,150
190,150
42,833
1,308,746		 Total
2025
£
1,495,896
1,495,896
187,150
-
-
378,140
62,898
30,000
32,459
244,203
-
-
61,913
266,150
190,150
42,833
1,495,896		 Total
2024
£
1,457,513
1,457,513
154,434
36,973
39,575
320,688
44,077
40,000
27,551
243,033
34,150
101,311
44,392
212,500
133,929
24,900
1,457,513

6 Other income

Gains on sale of tangible fixed assets for charity's own
use
Other income		 Unrestricted
General
£
162,891
180
163,071		 Total
2025
£
162,891
180
163,071		 Total
2024
£
-
423
423

Page 16

Citizens Advice East Lancashire

Notes to the Financial Statements for the Year Ended 31 March 2025

7 Expenditure on charitable activities

Note
Advice Services
Staff costs
Governance costs
8		 Unrestricted
funds
General
£
80,399
214,284
6,164
300,847		 Restricted
funds
£
392,162
831,379
-
1,223,541		 Total
2025
£
472,561
1,045,663
6,164
1,524,388		 Total
2024
£
454,497
947,534
6,187
1,408,218

8 Analysis of governance and support costs

Governance costs

Note
Audit of the financial statements
9
Trustees remuneration and expenses
10
9
Auditors' remuneration
Audit of the financial statements		 Unrestricted
funds
General
£
5,000
1,164
6,164		 Total
2025
£
5,000
1,164
6,164
2025
£
5,000		 Total
2024
£
5,060
1,127
6,187
2024
£
5,060

10 Trustees remuneration and expenses

No trustees, nor any persons connected with them, have received any remuneration from the charity during the year.

Two trustees received £1,164 in expenses for travelling.

No trustees have received any other benefits from the charity during the year.

Page 17

Citizens Advice East Lancashire

Notes to the Financial Statements for the Year Ended 31 March 2025

11 Staff costs

The aggregate payroll costs were as follows:

The aggregate payroll costs were as follows:
Staff costs during the year were:
Wages and salaries
Social security costs
Pension costs		 2025
£
946,577
77,017
22,069
1,045,663		 2024
£
858,686
69,224
19,624
947,534

The monthly average number of persons (including senior management / leadership team) employed by the charity during the year expressed as full time equivalents was as follows:

Advice
Administration/management		 2025
No
32
12
44		 2024
No
28
11
39

During the year, the charity made redundancy and/or termination payments which totalled £Nil (2024 - £26,000).

No employee received emoluments of more than £60,000 during the year.

12 Taxation

The charity is a registered charity and is therefore exempt from taxation.

Page 18

Citizens Advice East Lancashire

Notes to the Financial Statements for the Year Ended 31 March 2025

13 Tangible fixed assets

Cost
At 1 April 2024
Disposals
At 31 March 2025
Depreciation
At 1 April 2024
Eliminated on disposals
At 31 March 2025
Carrying amount
At 31 March 2025
At 31 March 2024
14 Debtors
Prepayments
Accrued income
Other debtors
15 Creditors:
Trade creditors
Other taxation and social security
Other creditors
Accruals		 Freehold
property
£
50,013
(50,013)
-
37,904
(37,904)
-
-
12,109		 Freehold
property
£
50,013
(50,013)
-
37,904
(37,904)
-
-
12,109		 Furniture and
equipment
£
22,927
(22,927)
-
22,927
(22,927)
-
-
-
2025
£
10,335
197,546
1,770
209,651
2025
£
98,641
16,294
-
7,450
122,385		 Furniture and
equipment
£
22,927
(22,927)
-
22,927
(22,927)
-
-
-
2025
£
10,335
197,546
1,770
209,651
2025
£
98,641
16,294
-
7,450
122,385		 Total
£
72,940
(72,940)
-
60,831
(60,831)
-
-
12,109
2024
£
-
62,631
305
- -
- -
12,109 -
2025
£
10,335
197,546
1,770
209,651
2025
£
98,641
16,294
-
7,450
122,385
62,936
2024
£
13,203
20,687
246
36,874
71,010

16 Pension and other schemes Defined contribution pension scheme

The charity operates a defined contribution pension scheme. The pension cost charge for the year represents contributions payable by the charity to the scheme and amounted to £22,069 (2024 - £19,624).

Page 19

Citizens Advice East Lancashire

Notes to the Financial Statements for the Year Ended 31 March 2025

17 Funds

Unrestricted
General Fund
Fixed Assets
Restricted
Help to Claim
HMRC Grants
United Utilities
Household Support Fund
Energy Redress
MAPS
Crisis Support Recovery
Macmillan
BGET SCARP
Henry Smith
Total funds		 Balance at 1
April 2024
£
879,232
12,109
891,341
-
9,628
-
-
-
-
28,835
-
2,593
-
41,056
932,397		 Incoming
resources
£
365,796
-
365,796
378,140
62,898
30,000
266,150
32,459
244,203
-
61,913
190,150
42,833
1,308,746
1,674,542		 Resources
expended
£
(300,847)
-
(300,847)
(378,140)
(72,526)
(30,000)
(163,413)
(32,459)
(220,679)
(28,835)
(61,913)
(192,743)
(42,833)
(1,223,541)
(1,524,388)		 Transfers
£
125,370
(12,109)
113,261
-
-
-
(89,737)
-
(23,524)
-
-
-
-
(113,261)
-		 Balance at
31 March
2025
£
1,069,551
-
1,069,551
-
-
-
13,000
-
-
-
-
-
-
13,000
1,082,551

Page 20

Citizens Advice East Lancashire

Notes to the Financial Statements for the Year Ended 31 March 2025

Unrestricted
General Fund
Fixed Assets
Restricted
Awards for All
Help to Claim
HMRC Grants
United Utilities
Household Support Fund
Energy Redress
MAPS
ICB
Crisis Support Recovery
Macmillan
BGET SCARP
Henry Smith
Total funds		 Balance at 1
April 2023
£
505,996
14,109
520,105
3,920
-
7,912
-
20,000
-
-
-
-
-
-
-
31,832
551,937		 Incoming
resources
£
464,982
-
464,982
-
320,688
44,077
40,000
295,339
27,551
243,033
34,150
101,311
44,392
135,347
37,808
1,323,696
1,788,678		 Resources
expended
£
(133,391)
(2,000)
(135,391)
(3,920)
(320,688)
(14,116)
(40,000)
(315,339)
(27,551)
(229,633)
(34,150)
(72,476)
(44,392)
(132,754)
(37,808)
(1,272,827)
(1,408,218)		 Transfers
£
41,645
-
41,645
-
-
(28,245)
-
-
-
(13,400)
-
-
-
-
-
(41,645)
-		 Balance at
31 March
2024
£
879,232
12,109
891,341
-
-
9,628
-
-
-
-
-
28,835
-
2,593
-
41,056
932,397

18 Analysis of net assets between funds

Unrestricted

Current assets
Current liabilities
Total net assets
Tangible fixed assets
Current assets
Current liabilities
Total net assets		 General
£
1,191,936
(122,385)
1,069,551
Unrestricted
General
£
12,109
950,242
(71,010)
891,341		 Restricted
£
13,000
-
13,000
Restricted
£
-
41,056
-
41,056		 Total funds
at 2024
£
1,204,936
(122,385)
1,082,551
Total funds
at 2023
£
12,109
991,298
(71,010)
932,397

Page 21