21 NOV 2024
Shpresa Pnwra
Inspiring hope & change
SHPRESA PROGRAMME
FINANCIAL STATEMENTS
31 MARCH 2024
Company Registration Number: 4692860
Charity Number: 1110688
Prime Chartered Accounts
Corner Oak
1 Homer Road
Solihull
West Midlands
B913QG

5HPRESA PROGRAMME
CONTENTS OF THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
Page
Report of the Trustees
Ito27
Independent Examiner's Report
28
Statement of Financial Actlvities
29
Balance Sheet
30
Cash Flow Statement
31
Notes to the Financial Statements
32to41

TRUSTEES ANNUAL REPORT FOR THE YEAR TO 31 MARCH 2024
The Trustees have pleasure In presentln8 thelr report and the financlal statements of the Charlty for
the year ended 31 March 2024.
REFERENCE AND ADMINISTRATIVE INFORMATION
Charlty name..
Company Registration Number:
Charlty Re8istration Number:
Shpresa Pro8iamme
04692860
1110688
Reglstsred Offlce and Prlnclpal Address:
Mansfleld House
30 Avenons Road
London
E13 8HT
DIRECTORS AND TRUSTEES
Shannon Helene Griffin
Leonard Ded8Jonaj
atixhe Demushi
Ergest Zejnelaj
Jeremond Emrlc Durln8
Elona Gega
Ne￿la Betl
Chair
Vice Chair
Treasurer
Trustee
Trustee
Tnjstee
Trustee {reslgned 6 December 2023)
The Trustees have delegated day to day re5pon51bllitie5 to Lulleta Nuzl, the Project Dlrector,
CHIEF EXECUTIVE:
Lulleta Nuzl
BANKERS:
HSBC 8ank Ple
118 High Street North
East Ham
London
E6 2HX
INDEPENDENT EXAMINER:
Jeremy Kitson
Prirne Chartered Accountants
Corner Oak
l Homer Road
Solihull
West Midlands B913QG

Pa8e 12
STrUCTURE. GOVERNANCE AND MANAGEMENT
Shpresa Programme ('Shpresa'l is a reglstered charity and is Incorporated as a limited company with
the dispensation to omit the word Ilmlted. It 15 governed by its Memorandum and Articles of
Association and the oblecttves are the same as those set out in its charity re8lStration.
The date of incorporation of thecompany is Ilth March 2LK13, and its fom)al charity registratlon Is 2nd
AuEust 2005.
Trustees, Selectlon, Inductlon and Tralnlnz
The Governance of the charity is overseen bythe board of Trustees Ithe'Board'). Trustees are recruited
by the Board who consider the skills currentty available and then Identify the requirernenls needed for
any addltional or replacement trustees. Potentlal trustees are Invlted to a prellmlnary discusslon wlth
the Board, In the successful appolntment of a Irustee, the CEO provides an induction pack to introdute
the potentfal trustee to the work and objectives of the organisatS0n.
Organlsatlon of the tharlty
The Board agrees on policyand strategy issues and delegates the day-to-day mana8ement of Shpresa's
operation to the CEO who is supported by a team of apwopriately qualilied people. Shpresa's team,
compromises of 4 full-time staff and 5 part-tfme staff.
Rl$k Management
The Board meets regularly to discu55 risks and make efforts to miti8ate such rlsks. Thelr declslons are
based on the four columns of the Charlty Commlsslon's recommended categorles whlch are:
Governance and Management, Operatlonal, Flnanclal and Envlronmental and External Rlsk.
Publlc 8oneflt
The Board has had due regard to the 8uldance publlshed by the Charlty Commls51on on Publlc Benefit
and Is ofthe vlew that Shpresa Pro8ramme Isof Immense benefit to the Albanlan speaklng communlty.
OBJECTIVES AND AcfiviTIES
Objects
Shpresa Ss established forthe benefit of the Albanian speaking people in the UK, both seeklng asylum
and granted refu8ee status, migranls, and thelr dependents In accordance wlth the laws of En8land
and Wales. Shpre5a:
advances their education and offers tralnln& partlcularty to advance them In lffe and help them
adapt withln a new comrnunltv.
provides rellef of financial hardshlp, In particular, but not exclusively, by providing advice and
other assistance;
presenies and protects their good physical and mental health;
provides facilities for recreation or other lelsure activities with the object of Improvlng the
conditions of life of those persons who have need of such facilities by reason5 of their youth, age,
infirmity or disability. financial hardship or social and economic circumstances; and
promotes any further charitable purposes for the benelit of the Albanian speaking community in
the UK as the Board may from time to time decide (with Preference given to the London area).

Pa8e 13
Introductlon
In 2023-24, the Shpresa Programme reinforced its understanding of the Albanian-speaking
community's diverse needsin London. thanksto itsdeep-rooted connection and extensive experience.
Insights from Shpresa's Listening Campaign confirm that Shpresa Programme continues to effectlvely
address the evolving and varied needs of its community.
The chan8in8 environment has introduced new challenges, while many existing needs persist,
requiring 5hpresa to remain resilient and adaptive. Past ￿SUeS have not disappeared, but new ones
have emer8ed, demandln8 an expanded scope of services and a shlft in priorities. Shpresa's strength
Iles In Its abllity to listen, Identlfy key ￿e$. transform such Issues Into actlonable problems, and then
bulld the partnershlps, capaclty, and campaigns needed to address the Issues.
This year, the Shpresa Programme made significant strides bv:
enhancin8 service delivery through strateglc partnershlps to meet the growlng demand for
servlces such as Engllsh language classes, mental health support, Immlgratlon advlce, beneflt5
and debt counselllng, parenting guldance, domestlc violence support and tallored assSstance
for trafflcked or asylum.seeklng children,"
expanding youth-specif ic programs. improvin81)oth in-person and online service facilitation,
and offerin8 issue-focused support, including immi8ration advice, mental health services,
sports and well-bein8 activities, gender-specific programs and cultural exch3n8e workshops;
and
Increasin8 employment support services. providing job readiness workshops, volunteerlng
opportunitles, career counselling. teachlng assistant advice and 5UPPOrt for soclal enterprlse
Initiatives.
A major mllestone for Shpresa Programme in 2023-24 was acqulrlng Mansfield House, 8lvin8 Shpre5a
a permanent home. The Shpresa team is excited to proceed with plans for Its renovation, which wlll
Increase Shpresa's capacity and provide a w￿e range of spaces for the community, including
community café, a social enterprise hub and potentlalfy supported housing (pendin8 approval).
Throughout thls report, we wlll share the Ilved experlences of the people Shpresa supports, along with
Shpresa's achlevements, challenges and luture plans.
We are proud to announce that durin8 2023-24, Shpresa worked with over 3,000 users, stren8thened
Its exlstin8 partnerships and forged new ones to continue meetin8 the needs of the communlty
Shpresa serves.
Chalr's Report Ms Shannon Gvlffin
As Chair of Shpresa Programme. l am both ceflettive and optimistic about the bourney we have
undertaken and the promising future that lie5 ahead. It has been an honour to serve in this role for
the past five years, and l am incredibly proud of the 5tride5 we have made in advancing Shpresa's
mission to support and uplift the Albanian-5peaking community and beyond.
This year has been marked by significant mile5tone5 that represent a new chapter in Shpresa
Programme's ongoing evolution. One of the most notsble achievernents has been the progress made
afterthe acquisition of Mansfield House. With thededicated effortsof Shpresa's team and an architect
and the successful approvals for the initial stages of planning permission. Shpresa is set to transform

Pa8e 14
Mansfield House into a cornerstone of our community's future. The renovation plans are ambltious:
the ground floor will feature a community kitchen, café and versatile space for gatherings; the first
floor will house offices for our staff and affordable office space for the community,. and the third floor
will hopefully evolve into living units for those most vulnerable. This development not only symbolises
Shpresa's growth but also its commitment to providin8 tangible, lon8-term support to those in need.
Another landmark achievement has been obtaining consent from the Charity Commission to broaden
Shpresa Pro8ramme's memorandum. The new articles of association and memorandum were
successfully passed at a general meeting held over the summer. This expanslon will allow Shpresa to
extend its services to a wider array of mlnority groups. reinforclng Its commitment to inclusivity and
support for mafginalised communltles.
The reslllence and dedlcatlon of Shpresa's staff, volunteers and supporters have been nothlng short
of extraordlnary. Thelr hard work and unwavering commitment are the drlvlng force5 behlnd
Shpresa's succe55. As we navigate an everchanging landscape, their efforts ensure that Shpresa
remalns a vltal resource and advocate for those It seNes,
Wlth these achlevements laylng a stron8 foundation for the future, Shpresa Programme Is well-
equlpped to embrace new opportunities and continue its mlssion with renewed vigour. Shpresa's
achlevements th15 year lay a stron8 foundation for the future. and I look forward to wltnessln8 the
contlnued growth and posltlve impact of Shpresa Programme.
Thank you for your support. dedicatlon and bel*f In Shpresa'5 vlslon. To8ether, we are maklng a
profound dlfference In the Ilve5 of Individuals and the broadér communlty.
Chlef Executlve Report
As I reflect on thls past year at Shpresa Programme, I'm remlnded of the ada8e: "Never let a crls15 go
to waste,"Thls has been a guidlng prlDciple for us as we navlgate the challen8e5 faced by our
organisatlon and the ¢ommunltles we serve. It's durlng these moments of adverslty that we have
discovered new opportunitie5 to deepen our impact and refine our approach. From the on8oln8
fallout of the COVID-19 pandemic to the pressing Issues of NRPF INO Recourse to Public Funds),
unemployment, the cost-of-living crisis, and the rise in domestlc vlolence and asylum seekers.
Shpresa has turned challenges into catalysts for 8rowth, support and transformatlon,
This year, Shpresa has not onty continued to respond to the communltrfs immedlate needs but has
empowered Indlvlduals to help themsefves. By working closely wlth Shpresa's members, we've
enhanced their knowledge and skills, enabling the members to better navlEate systems related to
employment, health services and housin8. Shpresa's dedication to fosterin8 resilience within its
community has been instrumental in creating long-lasting change.
We are particularly proud of our commitment to ampllfying the voices of those Shpresa serrfes.
Through partnerships with specialist institutions. local authorities and government departments,
we've ensured that the needs of 5hpresa's members are heard and addressed at the highest levels.
Shpresa's participation in events like the Youth TukeoverDay-where one of Shpresa's young
leaders courageously asked the Deputy Mayor about addre55ing harmful stereotypes against the
Albanian-speaking community-demonstrates Shpresa's ongoing focus on advocating for equality
and social justice.

Page 15
In December, Shpresa proudly took part in the WeAre Newhom event, alongside other community
organisations, celebratinE success stories and continuing vital conversations on issues such as
housing, mental health and 5hpresa's campaign to preserve the Albanian language.
Shpresa's collaboration with Telco has also made s￿nifIcant strides in highlighting the impact of
inadequate housing on educational outcome5. Through research. 5emi-structured interviews and
community-led insights, Shpresa has shed light on the emotional and psychological challenges faced
by families in its care, particularly in the wake of the pandemic. This research has been pivotal in
advocating for policies and practices that truly support the wellbeing of Shpresa's community.
One of the shining achievements of this year has been the success of our "Lost on Hold, Our Storles
Told" project. The voices of Shpresa's community have reached national platforms, with reports
published in The Guordian and The Mirror. Additionally, the prolect's film, created by Shpresa's
youth, was nominated for the Charity Film Awards, showcasin8 the power of Shpresa's young people
to drive change through creative expression.
Equally inspirin8 was the "Breokinq the Choins" project. which won the 2022 Empowering Survivors
Voices Award at the Anti-slavery Day Awards. This project has played a critical role in givin8
platform to survivors of modèrn slavery, ensurin8 that their stories are not just heard but acted
upon.
At the heart of Shpresa Is Its leadershlp development programme, a flagshlp Inltlatlve that taps into
the Ilved experlences of Its communlty. Thls programme, drawln8 from soclal entrepreneurshlp and
¢ommunSty or8anlsln81 has been sUPPOrted by lon85tandln8 mentors of Shpresa who contlnue to
help nurture the next generation of leaders. Theirguklance and wlsdom have been Instrumental In
the professlonal and personal growth of Shpresa's current leaders, further stren8thenln8 Its
foundatlon for the future.
Perhaps the most s18nlflcant mllestone thlsyear has been realising a dream 20 years in the makln8:
securlng a permanent communlty bulldlng. What started as a humble hot desk in 2CQO, evolving to
our flrst offlce In 2003 and Shpresa's flrst leased buildlnE In 2007, has now culminated in the
purchase of its very own space In 2023. This building is more than brick5 and mortar; it is a home for
our community-a place where individuals can feel safe. valued, and 5UPPOrted as they grow and
inte8rate into society.
As we look ahead, this new "home" will serve as a hub for everyone who wants to help themselves
and other5. It stands a5 a symbol of Shpresa's resilience, unwaverlng commitment to community and
belief that by working together, we can build a brighter future.
Shpresa's theory of change and pillars of success continue to guide us. The road ahead may hold
further challenges, but with the strength of Shpresa's community, the support of Shpresa's partners,
and the resolve of Shpresa's leadership. we are confident that Shpresa Programme will contlnue to
thrive and make a lasting difference.
Shpresa looks forward to the future with hope, optimism, and an unshakable belief in the potential
of its community. Together, Shpresa will continue to turn cri5e5 into opportunities and dreams into
reality.

Page 16
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Page 17
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Page 19
The Impact of Shpresa's Wovk and What was Achleved In 202>2024
The Board is pleased to presentthe reportand audited accountsfor thefinancial year ending 31 March
2024. In this report, we review the achievements, outcomes, and impact of our work on the
community, while assessin8 future plans to ensurethatthe charity'saims, objectives and activities are
well-ali8ned with Shpresa's mission.
Durin8 2023-2024, the Shpresa Programme delivered life-changing services to 3,200 individuals,
includin8 unaccompanied minors. survivors of trafficking, Victims of violence against women and 8irls
{VAWGI, asylum seekers, refu8ees. migrants and their families.
Shpresa Programme's work is deeply rooted in relationship buildlng and supportlng the communlty at
every stage of thelr journey, using a family-centred approach that provides services for the entire
family. This holistic method has proven hi8hly effective for Shpresa's community. Being user-led is a
key component of Shpresa's success, as many of the Shpresa team share slmilar experiences and
possess a profound understanding of the challenges women face.
Shpresa has repeatedly witnessed how this approach helps users 8aln trust, bulld confldence and feel
connected, reallsln8 they are not alone and that they belon8 to a supportlve communlty. By Involvln8
former users and volunteers In Shpresa services, relatable role models are created who contlnue to
contrlbute to the or8anlsatlon. Their Involvement Is crucial, both for ensurlng the sustalnabillty of
Shpresa's work and for brin8in8valuable skllls and knowledge that benefft the wlder communlty.
Once a8aln, Shpresa Is aware of the valuable lesson that partnershlp work Is e55entlal, Collaboratlng
wlth professlonal partners to provlde the right support for Shpresa's users whether In counsellln8.
advlce on domestlc violence, arts and sports programmes, language classes or tralnln8 Is a crltlcal
aspect of Shpresa's work.
These partnership5 not only enhance the services Shpresa offers but also help Shpresa's partners to
8ain a deeper understanding of the cultural challenges faced by Shpresa's community. 8y adaptlng
their approach to be more culturally sensitive, these partners are able to maxlmlse the effectlveness
of their collaboration and have a greater impact on the Ilves of Shpresa's Users.
This year Shpresa's current artive network inclvdes", MICLU Imlgranl and Refu8ee Children's Legal
Unltl, Garden Court Chambeis, Human Traffi'cking Foundation, Telco, Manor Gardens, The Alternative
Trust, Croydon Drop In, Kazzum, Refuge Council, Money A&E, Total Family Coachin8, Alisar Trainlng
provlder, Jonathan Ellls campalgns, LMLAS, IKWRO- Women's Rights Organization, New Europeans,
Law flrms and barrlsters, Frenford Clubs, BDYO, Musllmah51)orts, EUSS Consortium, Connect Newham,
Newham College, Local MPS and counsellors.
As a result of on8oin8 consultatlons and en8a8ement with all stakeholders, Shpre5a has gained
valuable insights into the stakeholders, perspectives and ideas for change. This proces5 has helped
Shpresa better understand the wider need5 of the community while prioriti5ing diversity, equity and
inclusion. To ensure that Shpresa's pro8rammes and servi￿$ remain accessible and responsive to the
diverse needs of the broader community. Shpresa applied to the Charity Commission to amend its
objectives-from serving exclusively the"Albanian-speaking community" to supporting'people in the
UK from minority backgrounds." Such approval has since been 8ranted.

Pa8e 110
5hpresa remains committed to being open tofeedback, creating opportunities to receive regular Input
from all stakeholders. By adaptlng Shpresa's approach based on the evolving needs of and keeping
everyone informed about challenges, successes and any changes in the community• Shpre5a aims to
maintain trust and foster continued positive engagemènt with all those involved.
During this financlal year Shpresa Pro8ramme held a numbers of events including".
25 May 23- Mental Heafth Awareness Week trnlnlng.
31 May 23 - Our CEO Luljeta Nuzl was awarded the Freedom of 8orou8h award from the London
Borough of Barklng and Da8enham at a Celebratlon event In Barkln8 Town Hall.
27 June 23-Action Day at Parllament Square- Chlldren belong in Classrooms, not Deten￿on Centres.
22 - 25 June 23- Celebrating Refuge Week.
28 and 29 Nov 23- Celebrating Independence Day and ralse awareness of our communlty and work.
25 Nov- 10 Dec 23 - actlvitles around dornestic violence durlng the 16 days of activism.
27 Nov 23 - durln8 the 16th day of actlvlsm, Sexual Exploltation wlthln the Albanian Communlty in
London led by Manor Gardens.
5 Dec 23-Trip to Wlndsor.
9 Dec 23-Talent show In partnershlp with Green Street Llbrary and Cllr Larlsa Zlll¢kaJa.
IS Det 23- Trip to Canterbury.
16 & 17 December 23- End of Year celebrations.
8 February 2024- Free bus travel for asylum seekets campaign 8atherSn8 Outslde London Clty Hall.
10 and 17 February 24 - Celebratin8 Kosovo Independence Day, Includlng award presentatlon at GLA.
9 Mar 24- Celebrating International MotherTon8ue Day.
11 March 24- Women's Day celebration "Empower Herf.
16 March 24-Summer Day celebration.
26 March 24- Continuation of the bus campal8n at Barklng Town Hall alon851de Cltlzens UK.
29 March 24- Zero Dlscrlmlnation Day event.
30 and 31 March 24- Celebratin8 Easter and Iftar evening.
Shpresa runs actlvlt6es and service5 seven days a week. Shpresa's maln servlces are:
Empowerlng Women. a hollstic pro8rnmme to support Albanian speaklng women's health, wellbeing,
safety and for them to Ilve wlth dl8nity and independence.
As part of thls pro8ramme, Shpresa dellvered five weekly support 8roups as planned In dlfferent area5
across London: The Arc Enfi'eld, Fenford Club Redbridge, Barking Library, Mansfield House Newham
and a Zoom online group, 116 wornen attended fegularty and benefited from soclallslng, breakin8
Isolation, learning and flnding out new Information relevant to their needs.
Albanian-speaking women in the UK face numerous challenges that often leave thern feelin8 isolated
and disconnected from society. Many have little to no understanding of En61ish, British culture or the
systems in place, making it difficult for them to integrate. This lack of knowledge leads to feelin8s of
loneliness and confusion, particularly around navigatin8 the lengthy immi8ration process and
understanding their rights and entitlements.
Fear of being misunderstood or judged often prevents these women from seeking help, while
economic disadvantage adds further stress, anxiety and uncertainty to their daily lives. Many are at
high risk of domestic violence and suffer from depression and other mental health Issues concerns
that are consistentty raised by the women Shpresa works with. its partner providers and is generally
reflected in wider statistics.

Pa8e 111
The women Shpresa supports are highly vulnerable to violence, trafficking and exploitatlon. Recent
changes to the Immigration Act. including designatingAlbania as a'safe country," along with negative
portrayals in Parliament and the media, have increased risks for Shpresa's community members.
The practice of placing families In unsafe hotels and providlng only £8 per week per person has led to
extreme poverty. This severely limits such individuals. ability to improve their mental health, overall
well-being and prospects for education and employment. The harsh conditions exacerbate their
vulnerability and hinder their ability to progress and build a better future.
Through this project, 155 individltals received essential advice arKI a(fvocacy serrfices, enablln8 them
to move forward posltlvely wlth thelr Ilves. Shpresa's slaff provlded one-to￿ne support and followed
each case closely to ensure solutions were found and appropriate help was accessed. The issues
addressed included domestic violence ('DW), traffickin& mental health challenges, beneflts
entitlements, changes In circumstances and homelessness.
A total of 116 women participated in support groups, with 8￿A reporting re8ular attendance and
improvements in thelr well-being. Many of the women Shpresa works with experience significant
isolation. lacking both networks and family support. The bonds formed in Shpresa's 5UPPOrt group5
have led to endurin8 relationships that extend beyond the meetings themselves. Women have been
able to provide crucial mutual aid and support toone anotherdurin8 difficult times, f05terin8 a stron8
sense of belon8in8 and community.
Throu8h these connectlons, women have reported feeling more Inte8rated into the communlty and
better able to relate to others with similar experiences. Addltionally, increased awarenes5 of mental
health and other issues has empowered women to enhance their skills. build resillence and Improve
their overall well-belng. Thls not only (educes mental health challen8es but also stren8thens thelr
capacity to create and sustsin positive relationships.
46 women accessed speclfSc tralnlng on parentlng educatlon and employment. Through these
opportunities, Shpresa created strong support networks and nurturing environment5 that promote
well-being, resilience and personal growth. The core principles 8uidin8 this programme include,.
creatlng a safe and en8a8ln8 envlronment that fosters active Ilstenlng and effectlve
communication;
promotln8 a posltlve léamlns atmosphere wlth consistent emotional support;
encouragln8 quallty tlrne together to share knowled8e, ralse awareness and spread
education; and
sharfn8 resources, showcasin8 achlevements and promotlng role models to Inspire others.
30 women who transltloned into volunteering roles reported an Increase in confidence, wSth 83%
noting improvements in work experience and employability skills. Among these volunteers, 17%15
women) expressed a stronger interest in contributingto the tommunity and sharing their experiences
to help others, rather than focusing solely on skill development or employability. Shpresa provided
references for volunteers who progressed to roles with organisations such as Children's Resldential
Care services (SV Care Services Ltd), UCM Education. Enga8e Education. mainstream schools, day
nurseries and other agencies.
In addition, to increase the advice capacity within Shpresa. Shpresa started partnership work with
Money A&E on the Propel Employability Advice Training Partnership and four of Shpresa's volunteers
are engaged on this project.

Page 112
Shpresa received £7,000 in vouchers from Our Newham Money from the Household Support Fund.
These vouchers were handed out to families and individuals in Newham, aiming to reduce poverty
and provlde help at a critical moment.
Shpresa also run a programme underthe VAWG Cost of Living Fund. Shpresa is able to provide services
and support a total of 212 beneficiaries under this programme and supports 61 women on a weekly
basis. Through thts grant Shpresa has been able to con￿[￿e a pro&ramme to support women and girls
who have muttiple needs and are dispioportionally at risk of traffickin8 and domestic abuse. As well
as direct support, weekly groups, tralnln8 and referrals under this programme, Shpresa also runs
"Came Dlne wlth Me. sesslons, referred 20 women to food banks and referred 3 pregnant women to
Happy Baby. 40 women have been supported wlth travellln8 cards and food vouchers.
Case studv:
L is a mother of S children. She has been a victim of Dvall her married life. She had no courage
to speak wlth anyone about her Issues and was struggllng In sllence. She learnt about the DV
and mental health Issues when coming to Shpresa's groups. Wlth the help of her eldest
dau8hter, she called Shpresa lo ask for help. 5hpresa approached IKWRO who 5peclallses not
only on DV but a150 on honour-based vlolence. L was concerned about what the effect of her
reportlng her husband would have on her famlty and that they ml8ht See It as she was
dlshonourlng them by trylng to dlvorce her husband. L and her chlldren are In a safe place
now. She Is keeplng strong and noi glvlng up to pressure from her famlty or her husband. He
has been banned from attemptin8 to approach them.
EK is a motheroftwo chlldren whocameto UK during 2018 to seek asylum. 5hejoined Shpresa
Programme during 2023. EK was lonely, isolated, not informed, not able to navigate 5ervlces
and could not speak En81ish. She found li dlfficult at flrst to adapt; Shpresa supported her on
one-ttrone basls to helpher bulld the trust and breaksome of the barriers she faced in being
around people. She was afrald she would be Judged because she dld not know many thln8S
and could not speak the lan8ua8e. For many years she did not have the coura8e to Ilve her
accommodation and engage with other people. she was very lonely and isolated.
As she gained trust in Shpresa, she became more confident and opened up about the issues
she faced. She Jolned En8llsh classes and other servlces. Recently she was granted refugee
status and Shpresa helped her to access the benefits she was entltled to. Wlth support of
Shpresa's staff, she clalmed backdated child benefits and received all her entitlements. She Is
very thankful and says that she would not have been able to make such a claim as she only
learned about her entitlements throu8h Shpresa Pro8ramme,
We Can, Volunteering Project - with this project Shpresa Programme aims for women to not only
reduce their isolation but also have increased employment related skills, a greater knowledge and
understanding of their rights and responsibilitie5 in the UK, improved mental health
resiliencelwellbeing and more awareness about how to keep themselves healthy and safe from
violence and abuse.
Shpresa has successfully organised ihree weekly Women Support Groups (WSGS), attended by 87
women, creatin8 a safe and empowering space for them to share experiences, offer mutual support
and access essential resources. These groups included workshops on relevanl toplcs such as language
learning, cultural adaptation, the immBration system, benefits and entitlement5, domestic violence,
safeguarding, mental health and more.

Page 113
Shpresa encouraged women to engage in volunteer trainin8, which resulted in 24 participants
completing a slx-week programme. This trainin& combined with work placements, has si8nificantlv
enhanced their skills and provided valuable personal and professional development. Many volunteers
reported feellng a sense of purpose and contribution to the community. Notably, 11 volunteers
became Parenting and Employment Champions and pursued teaching assistant training. Additionally,
five women became Mental Health Champions and five becamewalking Champions, engaging in social
action and well-bein8 artivities. Five volunteers tfan5itioned into employment, wlth one working as
5UPPOrt worker and another as sessional staff within our or8anisation.
Shpresa'5 parenting 5UPPOrt included two six-week sessions of the Trlple P Programme,
comprehensive strate8Y to prevent behavioural and developmental issues in children. Thi5
programme, prlmarlly attended by sin8le mothers in challenging drcumstances, provlded Inltial steps
toward Integration, im proved self-esteem and resilience. The pro8ramme effectively Met Ils objectives,
wlth posltive feedback and a clear demand for continued and expanded support.
The Llfe In the UK sesslons offered essential informatlon and support for newcomers and women
unfamlllar wlth such tralnin8. These culturally orSented sesslons covered Brltlsh soclety, Immlgratlon
and resldency requlrements, the education and health systems, public transport, votSng rights,
domestlc vlolence, employment and self-employment. Informal ESOL classes further sUPPOrted
English language learninE. 46 women reported feeling empowered with the knowledge and skills
needed to adapt. thrive and actively participate in their new environment.
Employablllty tralnlng for volunteers Included creatln8 effective Cvs and cover letters, practlsln8 for
Intervlews and recelvin8 job search advlce. Attended by 24 volunteers, thls tralnlng was Instrumental
In Improvlng thelr Job market readiness. Partlcipants also accessed dlgltal tralning and resource5 for
on8olng profe55lonal development.
Durlng Mental Health Awareness Week, Shpresa conducted sesslons attended by 26 women and
volunteers, celebrated World Mental Health Day wlth varlous Indoor and outdoor activltles and
encouraged relaxatlon andwell-belng. Shpresa also offered creatlveexpression opportunities through
art classes, knlttlng and cooklng. Women were Invited tojoin Psychoeducational Groups in partnership
with a mental health provider, with three groups of six sessionseach attended by a total of 24 women.
Those wlth higher needs were reteired for one-tO￿ne therapy.
Overall, these initiatives have Significantly impacted the women Shpresa supports, enhancing thelr
well-belng, skills and community engagement.
One of Shpresa's partners for the mental healih work. Carollne Cawson. CO-CEO of Therapies at
Alternatives Trust East London wrote for Shpresa's blo&
"In 2021. Alternotives Trust Eost London and the Shpreso Progmmme set up a partnership to deliver
group psychoeducation theropy sessions to Albonion women occessing Shpresa 5ervice5. Delivery of
the groups is provided by a quolified counsellor fmm Alternatives. The group is helping Albonian
women to understand more obout their mentol health and to improve their emotional well-belng. It
covers topics such os whot theropy is self-core andstress manogement. We support women who need
it to access one to one therapy ofter the group os well.

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Wlthout this partnership, many Albanion women in Newhom and across london would be going
through tmumotic experiences without ary mental heolth 5UPPOrt. Accessing counselllng with
interpreting is extremely difficult vio NHS or GP theropy referral routes. making this service very
Inoccesslble. By providing therapy with Interpreting, these women ore now uble to express their
feelings saftfy in o group ond a one-t£Fone setting. They ore able to explore ond break down a lot of
the stigma thot exists In reochino outfor mental heolth support.
The majority of the Albonion women who ore involved in thls projert hove been through high levels of
psychologlcol trauma, sometimes over o number ol yeors. Often. their journey to get to the UK is
fraught wlth dangerondfvrther trouma. compounding the often violentor dangerous experiences they
are escoplngfrom. Traffickinq, abuse, ond exploitotion are common. Other issues that come up in the
therapy ore how to novigote the uncertainty and hostility of going through the osylum system in the
UK.
Since 2021, 41 women have recelved help through this partnership by ottendlng the group. A further
19 women hove qone onto recelvlnq one-to.one counselling sessions, wlth the help ol on Albonlon
experienced interpreterprovided by Shpreso. She is someone very trusted by the women and theyfeel
oble to build trust with the counsellors because of this. Mony of the women are tolklng for the flrst
time about theirlive5, their experiences. ond theirfeelings. rhe Impact of hovlnq theirstories wltnessed
is that it helps to process whot hos hoppened ond begin to move onto somethlng more posltlve."
Women's story.. F S has lolned Shpresa Pro8ramme In February 2023. She was referred to Shpresa by
another AlbanSan speakln8 women. She was very vulnerable, In total Isolatlon, wlthdrawn and In a
panlc all of the tlme. The Shpresa leam had an Inttial one-to-one sesslon wlth her and Introduced her
to Shpresa's services very slowly, ensurln8 she felt at ease and understood.
Many women that lolned Shpresa's ser¥lces In the last year are asylum seekers that have recently
me to the UK to seek sanctuary. Apart from the traumatlc experlence they had when fleeSng thelr
home, they travelled in unsecure ways rlsklng thelr Ilves to come to a safe place, They are met wlth
another traurnatic experience when coming to UK as they are faced wlth new challenges. Includlng
language barriers, lack of understandlng. prejudlce and very often abuslve and humlllatfngtreatments.
They live in hotel, including F, where they have very limited resources, and they have no one to turn
to for SUPF)Ort.
Shpresa has been able to provide clothln8 and other necesslties for F and her family members. She
was initially introduced to Shpresa's women support group and informal ESOL classes. She found it
very dlfficult at first, could not concentrate al all and was very distressed. The Shpresa tearn worked
slowly with F to build trust, includin8 by providin8 access to women only services. In time, she started
to volunteer at "Come Dine with Me" sessions for women and children. Cookln8 for women and thelr
children makes her very satisfied since they all share the same background and culture and are very
happy that they could provide traditional hot meal to their chiklren.
By working on a one-to-one basis with F, Shpresa's staff have been able to identify other needs that
she has, including dealing with stress and anxiety about beingscared for her and her family member's
lives if they returned to Albania.

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Shpresa works in partnership with professionals to offer additional support lo its users. After
identifying F needs Shpresa referred her to The Alternatives Trust East London. They have done an
assessment of her mental health, and she has joined a psychoeducation 'lntroduction to Counselling,
8roup from May to July 2023. The group helps women understsnd what counselllng Is and prepares
them for one-to-one sessions. After attending the group. The Alternatives offered F one-to-one
counsellinE sesslons that she has attended from August 23.
The trauma F has been through in her life has imparted her8reatly, and she feels and lives in fear and
anxiety all the time; very often she has nashbacks. She says shecannot be in noisy places a5 she panics
and then feels completely disorientated and does not know where she is or what is happenlng. She
feels breathless and like she is suffocatlng and vokes that say, ￿e found you; you are dead" follow
her. She finds it diff icult to talk about the past; she feels embarrassed, and she knows Is not her fault
they are in huge debt and were forced to work unpaid for traffickers to pay off the debt, Every second
spent there was a hell. She states, 'We were not safe at all; we fèared everythlng., She could even
finish a sentence as she was shaking and breaking down in téars. She said that she Is more afrald that
for their lives and those of her children, includin8 what would happen to them if they rnade a wrong
move and were killed. "I would have ended my life if it was not for my children. l am tlred, she says,
"but I must fight for my children to make sure they are safe." F states that her life changed and took
a much more positive turn since she joined Shpresa Pctsgramme. She feels Ilke she Is not alone
anymore; she feels understood arbd supported. Wlth tears in hereyes, she shares the loy of seelng her
chlldren happy when they come togetherwlth others In a dlfferent envlronment than that of the hotel
they are "confined. In. F Is grateful she Is TeceSvln8 counsellln8 frorn The Alternatlve5 Trust and that
she Is helped wlth Interpretln8 and other needs facilitated from Shpresa Programrne to ensure she
gets thls help. Desplte It all. F 55 sflll very vulnerable; her status keeps her In a Ilmbo. Any changes to
her routlne or Support can easlly distressed her. Shpresa contlnues to provlde holistlc supportto F and
her two chlldren, Introduced her to food schemes, helped wlth food vouchers and other practlcal
support and wlll continue to do so, untll they no lon8er need Shpresa's SUPPQrt.
The Leadership •nd Social Actlon Prolert en8a8es skllls and encourages upsklllln8 and empowerlng
the Albanlan speakln8 people Ilvlng In UKto work together to sofve the problems that matter to them
and for the common 8ood. It bullds power and leadershlp and Influences Albanlans In the UK ta
champlon the power of Ilved experience and leadershlp for poslttve soclal change. It creates
opportunltfes for need5, concerns. ideas and asplratlons of mlnorlty mi8rant communlties to be heard
In the "corrldors of powerf,
The Leadership Programme has now become a cornerstone of Shpresa's core work, embodylng 20
years of expertise and sharin8 its wealth of knowledge with emer8in8 leaders who have Ilved
experience. Shpresa successfully recruited both leaders and mentors from the sector and local
authorities and expanded its rbetwork to include local councillors from boroughs such as BarklnE &
Dagenham, Croydon and Enfield. This expansion has significantly broadened Shpresa's reach and
influence within the community. In addition to running the programme as planned, Shpresa exceeded
its Initial dellverables by hostin8 several major events and creatin8 valuable opportunlties for leaders
to showcase their work. This has not only enhanced the visibility of Shpresa Programme but has also
provided emergin8 leaders with platforms to present their ideas and achievements.
The main activltles run vla thls project indude:
delivering 10 in-depth training sessions on leadership, encompassing key facets of successful
leadership. The project has exceeded expectations in enhancing skills, knowledge and
confidence, promoting civic and political participation understanding, expanding networks
and raising awareness of ASC and DEC contr11￿￿On5 and needs;

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giving participants access to a diverse range of networks and relakn'onships, including one to
one mentorlng from social actlvists/community leaders from Citizens UK, SSE, local
councillors, and more. empowerlnE ASC and DEC community members to effectively ralse
their voices. The project's substantlal impact on network development ensures that
participants can engage wfth various stskeholders to advance their social action objectives:
and
asslsting seven leaders with applying for the Start-up Programme at School for Social
Entrepreneurs ISSE). Four of theapplicants successfullyqualifiedforthe next stage. Each place
In the Pfo£ramrne comes wlth a grant of £3.000. 10 leaders of the first cohort had a dedlcated
space at the SSE.
Whlle the projert has made sl8nfflcant progress in building networks, It's Important to recognlse and
address additional challenges that women, partfcularly those with family care8lvlnB re5ponslbilltles,
may encounter. Tlme constralnts and famlty dutfes can hinder their full partlclpation In networkSn8
activlties, whlle speclfic communlty Issues, such as lack of affordable childcare or Ilmlted
transportation access, can fvrther compound these challenges. Acknowledging and actively mltf8attng
these barrlers Is essentlal lo ensurln8 that all partlclpants can effect6vely benefit from project
opportunlth'es.
Leadership involves harnesslng both personal experlences and acqulred knowledge to drlve
meaningful chan8e. Thls cohort's slogan. Yurn dreams Into reallty, anger into falrness, problems Into
solutions." captures the essence of thls approach. By Integrat6ng ihelr Ilved experlences with the skllls
and insights they've galned, leaders develop a deeper understandlng of others and dlscover effectr've
ways to address challen8es. It's about transformln8 Ilfe's dlthcultles Into opportunlties for posltlve
Impact and makin8 a dlfference In the world.
Several other tralnln8s, soclal actlons and related aclivltles were held thls year including".
8ulldln8 your soclal enterprlse sesslon: The event, hosted at the Kosovan Emba$5y, focused
on The Power of Free Employments" and Team Oynamlcs. Variou5 entities participated In the
dlscusslons.
Legal Structure Session: A unique workshop led by 5SE CEO Alistair Willson. Thls workshop
offered a fantastic chance to learn, develop and network with peers who share slmllar
passlons. Topics covered included an overview of the SSE organisations, sepiices and fundlng
opportunltles. Learnlng centred around en8a8in8 Stakeholders to rally 5UPPOrt and 5harlng a
vlslon for a thrivlng start.
Celebratlon of Albanian Independence Day 2023: Thls yearfs celebfatlon took on a new
dimension as the ALSAteam had the privilege of attending the Shpre5a Programme's'Shiftln8
the Narratlve" event. On thissi8nificantdayshpresajoined others in celebratingthe incredible
work of its community.
Citizen5 UK Trainin85 and Campaigns: Collaborating With Citizens UK, Shpresa's leaders
partlclpated in trainin8 5ession5 on campaIgnS￿. listenlng campaigns, political literacy and
community organisin8.
Leaders, Involvement in Campaigns: Leaders had hand5 on experience by actively participating
In campalgns led by Citizens UK {Telco), including health inequalities, housing and free bus
fare for Asylum Seekers. Many leaders actively took part in rnobilising and engaging in
discusslons with Transport Deputy Mayor of London Seb Dance and took part in the London
Mayoral Candldate Assembly or8anised by Citizen UK.

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Free Bus Fare for Asylum Seekers Campaign- In a resoundin8 call for justice and inclusivity,
advocates for free bus travel for Shpresa Programme members united outside London City
Hall on February 8th. Thelr collective mission: to deliver a Valentine's Day card to Deputy
Mayor Seb Dance, urging a meanin8ful dialogue on fair I￿5 travel policies for Shpresa
Programme members. This powerful action was a collaborative effort with Citizens UK,
amplifying the vol￿S and concerns of marginalised comrnunities. Representatives from
Shpresa Programme, alongside community leaders from the VOICES Network. Sufra NW
London, Citizens UK and other OfEanisations stood in solidarity for this vital cause.
London Mayoral candidateAssembly,' Oversoparticipants from Shpresa Programme including
Leaders from the Leadership Pro8ramme participated in the London Mayoral Candidate
Assembly organlsed by CStlzen UK. During the event, Sadiq Khan Ilstened attentively to the
requests put forth by the London Citizen Core Campalgns, whkh focused on issues such as
LSvlng Wage, Housing, Citlzenship and Integrat￿n.
Celebratlng Successes of the First Cohort and Launch of the Second Cohort Event
114/09120231: Event Led by the Leadeis of the First Cohort and attended by 70 participants,
Celebratin8 "Leading Albanian Women": Accommodated by The Embassy of the Republlc of
Kosovo in London, a cultural afternoon dedlcated to female figures with the meaningful tltle
"Leadln8 Albanian Women. was held. An event organlsed In cooperatlon between Shpresa
Programme and 8AAA An81o-Albanian Assoclatlon of Artlsts In the Unlted Kln8dom.
School for Soclal Entrepreneurs ISSEI Festlval - 20 and 21 September 2023: 10 leaders from
the first cohort attended the SSE Festival. Seven leaders applled for the Start-up Programme
at SSE. Four of the applicants successfully quallfied for the next stage.
Hands-on Experlence: For Instance, Seigey. a partlclpant Sn thos cohort of leaders, recognlsed the need
to address the splrltual gap wlthln the Ukrainlan communlty In the UK. Consequently, he Inltlated
Spiritual services at SKC whlle maintaining connections wlth Shpresa, leading to the engagement of
four Ukrainian5 in the Leadership Programme. Sergey also establishéd collaboratlon with Homes for
Ukraine at Barking and Dagenham council.
Shpresa also worked on a partnershlpwlth New Europe•ns UK on a project where Shpresa embedded
democracy education into its pro8ramme of educatlon for members of the communlty. 5hpresa
provlded a Eulde on votin8 to EU citizens and other relevanl and usefvl informatlon to its members,
The Chlldren and Youn8 People's ICYPI Proiect helps Iwild confidence and 5elf.esteem through
actlvltles such as trainin8, dance, sports, leadership and more. Its 8oal Is to enhance the lives,
educatlon and wellbeing of Albanlan-speaking children from refugee, asylum-seekin8 and mi8rant
backgrounds, while ensurin8thelrvolces are heard. Youn8 people involved In the CYP Project have the
chance to meet re8ularly in a supportive environment, where language barriers and cultural
dlfferences don't hinder particlpation, engagement or a sense of belonging. Participants appreciate
that these spaces are local. sale. welcom1￿. non-judgmental. warm and, In some cases, offer hot
meals. Children and young people services were accessed this year by 372 young people.
Shpresa's motto is "All together, we can make a difference." Shpresa continually reinforces the
importance of collaboration with the young people whose lives It seeks to improve, as well as wlth
specialist organi5ations. funders and other key stakeholders. This collective effort is essential to
creating lasting change in the INes of Albanian youth.

Pa8e 118
Shpresa approach to working with young people inc￿de$-
identification and targeted support.
engagement and empowerment through culturally friendty activities and information
sessions,.
critical child-centred mental health and wellbein8 support;
referrals to child-focused advice and advocacy services;
leadership development and 'Volce of the Child/Young Person, empowerment pro8rammes;
and
sharin8 experiences and insi8hts with broader communlties.
Shpresa Programme works closely In partnershlp wlth other or6anisatlons to deliver thls programme
and others, but Shpresa faces ongoing challenges in maintainin8 the same level of support and
en8a8ement. particularly with regardsto fundlng. Shpresa is exploringotherways to keep some ofthe
activities runnin& including contrSbution from members to run the Albanian school project,
Unaccompanled Asylum-Seekln£ Chlldren's and Yo¢w People Project "Br••kln8 the Chalns" has
continued to dellver a wlde range of servkes to ourtargetgroup ofyoun8 people. For the young people
Involved In thls project, trafficklng Is a constant shadow. Most of the youth Shpresa supports have
faced traffickln8 In their home counlrles, during their Journey to the UK or even after arriving in the
UK. Unfortunately, desplte accessln8 SUPPOrt servlce5 and legal advlce, the threat of exploltation and
traffickln8 perslsts. All the youn8 people Shpresa works wlth have experlenced trauma or possess
vulnerabllltles that put them at a helghtened rlsk of further exploltatfon.
A key focus of Shpresa's work Is to reduce thls rlsk as much as p0551ble by bulldlng the young people's
self-esteem and resilience, while providing trustworthy* reliable support services tallored to thelr
needs. Face to face activitles were delivered from:
Forest Gate Youth Club- Every Monday 6-9pm
Norwood Junction Youth Club- Every Friday 6-9pm
The Ark In Edmonton- Saturdays 10am- Ipm
BLC Barkln8- saturda￿ 10am- Ipm
Frenford centre Ilford - Saturdays 2pm - 5pM
Mansfield House-Thursday 4- 6pm and Sunday 10am- 2pm
Youth club sessions are deslgned to provide a welcoming space where young people can come
tO8ether to learn, connect and grow, f05tering a sense of communlty and support among asylum
seeker5 and youn8 individuals. Shpresa provides informative sesslons and Immlgratlon advice,
ensurin8 that young people have access to essential information and support as they navigate the
complexities of the asylum process. These sessions also feature cultural enrichment activities aimed
at celebratin8 diversity and fostering a sense of bek>n8in8.
Shpresa's Come Dine with Me" project is particularly enjoyed by young people, offering traditional
food, lovingly prepared by our volunteers, that reminds them of their homeland aroma, of their
favourite dish from their mothers and creating a family-like atmosphere where everyone feels valued,
SUPPOrted, and included rather than just a community. These 5e55ions are also about fun and
connectin8.

Page 119
Regular onllne servlces include:
Immlgration night. in partnership with MiCLU- Every Wednesday 5-8pm
Mental health support sessions, In partnership with CDI - Every Thursday 5-8pm
Other activities include:
Fllms- short films which have asylum seekers. lives and experiences in focus, such as LOHST,
mental health
Campaigns - listenlng campalgns with local authorities (fostering) and advocacy
Campaigns with Citizens UK (Free Bus for Asylum Seekers)
Leadership Pro8ramme - delivered by different professionals 5harin8 their experience and
expertise
Kazzum - creatlvlty sesslons
Free Engllsh classes, etc.
Training
Befrlendlng
At the heart of Breaking the Chains is the voice of the youn8 people themselves. Their Insights are
cruclal In shaplng Shpresa's approach, ensuring that Shpresa effectively meets the needs of these
vulnerable chlldren. Peer support is key, and this is being provided byvery committed volunteers and
tralned Immlgratlon and mental health champions. Training provided by MICLU is key to ensurlng
voung people are equlpped and able to co-facilitate youth advocacy sessions, sharlng learnlng and
knowledge wlth thelr peers.
Maln partnershlps for th15 prohect are:
MICLU legal centre - The complex nature of Immigratlon laws, ¢han8es and procedures presented ?
hu8e challen8e, partlcularly when provldlng legal athice and support to asylum seekers. Ensurln8
accurate and up to date Snformation, navi8atiNd bureaucratic hurdles and advocatin8 effectively on
behalf of client5 required speclallsed expertise and dose collaboration with legal professionals.
However, Shpresa have efficiently mana8ed all these challenges with the help of the partners from the
MICLU le8al centre who have achieved a number of wccessful results from the cases advocated. A
total of 95 youn8 people have been supported by MICLU durin8 the year.
Croydon-Drop-In ICDI) Addresslng the dthe psychosocial needs of Shpresa's youn8 people,
Includlng past trauma, mental health concerns and soclal isolation, posed si8nificant challen8es.
Provldlng adequate emottonal support and resources to promote holistic well-bein8 required a multl-
dlsclpllnary approach, involving mental health professionals lour partners from CDI) and community
support networks, such as peer support, befriendln8, etc.
Kazzum- Shpresa continues the partnership io work with young people who experlenced a hiEh level
of adverse chlldhood experiences and uses creative activities as a means of bullding confidence,
communication skills, en8agement in learning and developing healthy relationships wlth others.
Local authorlties - Shpresa delivered a foster care infomiation session in partnershlp wlth Barkln8
Councll to help encourage more Albanian families to become foster carets.
ECPAT UK- Shpresa have been in discussion for a joint referral pathway in which ECPAT UK can refer
young people to Shpresa and Shpre5a can refer young people to them. according to the need5 of the
youn8 people.
TELCO, Citizens UK- Shpresa continues the partnetship on running advocacy campaigns in support of
people who have chosen the UK to be thelr home.
Llverpool and Southampton Unlversltles- Shpresa continued the partnership in conducting research
on the 'right to work for asylum seekers. and 'Co-Developing Traurna - informed guidelines,.

Pa8È 120
One of the athvltles organised as part of this programme was an incredible and impactful session at
Liverpool University with the LOHST (Lives on Hold Our Stories Told) project team. An amazing
presentation and workshop, following up on the previous session at Southampton University and
contributing to their research project on the impact that Home Office delays could have on youn8
people's lives and mental heahh. 12 young people attended the workshop.
Shpresa held an event for parliamentarians on 22 May 23, called "Unsofe.. Understonding why people
17eeAlbonlo- A brlefi"ngforpeers" led by the vokes of the Breaking the Chalns Immigration Champlons.
The Immlgratlon Champlons had the opportunity to discuss the pressin8 issue of Albanlan asylum
seekers and refugees In the UK arbd the proposed Illegal Mlgratlon Blll with Members of Parllament,
aronesses and Lawyers. It was an empowerin8 experlence and resulted In 8aroness Llster t4blln8 an
amendment to the Illegal Mlgrat6on Blll and deslgnatSon of Albania as a 'safe state,. Thls created hope
that the discussions inltiated by ihese young Albanlans will spark posltive chan8e, leadlng to a more
equltable asylum system that upholds the principles of justice and solidarity. The sesslon wos ottended
by 20 people,, 7 were young people.
Case study - Tlml
Tlml was 15 years old when hls mother dled, and hlsfather developed serlous mental health problems.
Timi had to work to earn money so he, his lather and youn8er brother could eat, He was sent to work
In a mlne mana8ed by a crlmlnal gang. When the police rnided the mlne he and another chlld were
Inltlally arrested and then released. The crlmlnal gang accused the two chlldren, Includln8 Tlmi, of
Informin8 on them. They were both beaten and left for dead. The other chlld dSed of hls Injurles but
Tlml survlved, albeit wlth permanent scars from the knife wounds and burns. Tlml begged people In
the vllla8e to help hlm leave the couniry and was Lyought to the UK In the back of a lorry and then set
to work, 12 hours a day. 7 days a week, on a bulldln8 slte, by the men who told hlm he owed them
£20,000 for hls Journey to the UK. HIS mental health deteriorated dramatlcally, and he began to hear
hls dead mother speaklng to hlm telllng him he shouldjoin her. He fled from the bulldlng site and made
serlous attempt to end hls Ilfe. He was found unconscious by members of the publlc who called an
ambulance.
Tlml was detalned In hospltal under the Menlal Health Act as he was such a rlsk to hlmself. Staff from
Shpresa Programme were contacled by clinicians at the hospital, and they vislted Tlml wlth a solicitor
from Breaklng the Chalns. Over many weeks T#nl developed a relat5onshlp of trust wlth Shpresa staff
and his Breaking the Chains solicitor wrote to the Home Office, who have now accepted that Tlmi was
trafficked and are offerln8 him some support. Timi has no capaclty to Instrucl a lawyer and has been
dlagnosed wlth psychosls, so Breaklng ihe Chalns staff from MICIU and Shpresa Programme are
workin8 together to secure asylum for Timl and to help hlm be8ln to recover from his trafficking
experlences.
The case study above is based on the actual clrcumstances of a young person accesslnB Breaking the
Chains, services. However, due to hls vulnerability andthe risk to him, some details have been changed
slightty to protect his identity and prlvacy. The same has been applied to all case Studies throughout
this report.
The Heritsge Project - keeping heritaEe in the community, inspirin8 people and creating a legacy.
Shpresa has yet again delivered a successfulty project engaging 12 young people in a pro8ramme
designed to help them connect with their roots and collect stories and traditions. It included delivery
of trainingp bringing people together to cook and share food. visits to heritage sites. attending events
and coordinating one-t(Fone inlerviews.

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'Sharlng the Model, aims to share Shpresa's leamlng model of working and resources with other user-
led groups to maximise Shpresa's impact and play an active role In soclety. Shpresa also wants to get
the voices and lived experiences ol its members In research, so It has been worklngwlth Southampton,
Liverpool, UCL, UEL and York University on research projects.
As part of thls work, Shpresa also runs Refugees helping refuKees: Ukralnlan befrlendlng and support
project. 78 people in total have benefited from thls project. Shpresa offered a holistic package of
support that contributed towards improved access to servlces and support, Improved health and
wellbein8 and improved communlty cohesion. Members of the Ukrainian community attended coffee
mornin8S, SUPPOrt groups, one-to-one befrlendln8, volunteering opportunities, advice, a(fvocacy and
slgnposting, employment support, heafth walks and outlngs. Activities and events provided
opportunities for people to en8a8e in a ￿laxIngand cheerful envlronment, enjoy and celebrate culture
and achlevements and feel as if they belon8 as well as get en8a8in8 in social actions and bulldin8
reslllent communlty and soclal networks.
From a member of Ukralnlan communlty group: ￿heft I got to London the first feeling l experienced
was a sense of dlsconnection or being "out of place" I was homeless, dependant on the goodwlll of
strangers, I was a relu8ee. After settling in Newham and findin8 accommodation through a sponsor, I
met staff from Shpresa Pro8ramme. Since my journey with Shpresa started, I received support for
school for my chlldren. I met other women whose storles Insplred me, and I become a volunteer.
Volunteer tralnln8 and experlence gave me the opportunlty to come out of my buddle and understand
real Issues face by other people Ilke me. I have partlclpaied In some other tralnln8s whlch Shpresa has
or8anlsed In collabor8tfon wlth partner organisatlon5. 1 also enrolled In a Leadershlp Programme and
am very exclted about all these opportunities that came through. It is a dream for me to become part
of leaders who are Interested to brlng a change on Improvlng mental health, Inte8ratlon, domestlc
vlolence, herltaBe, youn8 people. LGBTQI etc."
Erner8•n￿ provlslon alm5 to provlde rellef for financlal hardshlp, by provldln8 flnanclal sUPPOrt,
clothes, food and access to data tothe m051 vulnerable 8roups byworkin8 in partnership with partners
and local authorltles, such as Newham Councll. aothes have been moslly donated by members of the
communlty and Shpresa also recelve toys for Chrlstmas vla ELBA ToyAppeal, Users are referred to food
banks and donations have been received from PZ food donations plarform and GLA, Durln8 thls year
Shpresa dlstributed £7,000 in Tesco and Asda vouchers Pfovided by Newham Councll for Newham
families.
Jack Petchey Achl•vement and Leader Award Scheme, awardlng every year 24 youn8 people and
leaders who have gone above and beyond not onty academica1￿/profesS10na1IY but had a personal
accompllshment, broke barriers or are outstandin8 team players. The nominations and awards create
POsStive role models and recognition of dedicailon and hard work and are a way to say thank you to
these incredible young people and adults.
Jack Petchey Award nomination by youn8 people- E has been nominated for the Jack Petchey award
for hi5 Social skills and can-do attitude. He is a very positive young person, works very well in a team
and takes initiative and lead5 on new thin8s. He 15 very helpful durin8"Come Dine with Me. sessions
and takes on any tasks with Ereat responsibility. He is very responsible about looking after the
environment, takes ensure living rooms are tidy after dinner very seriously and encourages Others to
do the same. He is a positive guy and has been invofved in several activities at Shpresa, where he had
a positive impact on the group. His pears admire his modesty and humbleness and look up at him as
a role model.

Pa8e 122
Overall data for 2023-24
3,200 users have benefited from services provided byshpresa Programme, IncludSng events, seminars,
weekly groups and workshops, emergency services and other adivlties. They:
are better informed and have greater understandln8 of their rlghts and responsibilities;
have increased support networks:
feel more confident/sell-assured:
feel safe and have a positive sense of identltyl and
have recefved dlrect support from the organisation dependlng on thelr needs.
Moreover:
135 users accessed volunteerln8 OPPOrtunlties and reported improvement on skills and work
experience.
25 have undertaken accredlted trainin&
557 adults, mostly women, have reduced isolation, increased their knowledge and taken part
regularly in weekly sessions and one-to￿ne support;
more than 80% of regular users experience Improved health and wellbeln8;
372 ASYP have taken part on weekly youth activlties;
24 ASYP recelved a Jack Pelchey Achievement Award, and
more than 120 famllles were supported wlth food vouchers.
Fundralsln8
Fundln8 secured:
BBC Children In Need - 3 year grant for looked after chlldren In Croydon Au8USt 2022, recelved
anotherthree year 8rant up to Au8USt 2023;
TNL - A S year grant towards We Can woject almln8 to reduce lonellness, Increase soclal
contact, employment related skllls, learn about Ilfe In UK and Improve mental health reslllence
and wellbeln8 of women from the ASC. TNL upllft was added to support wlth cost of Ilvln8
crlsls;
Henry Smlth Charlty- 2 year grant startlng Oct 23 for the wornen advocacy projert;
LB 8arklng & Dagenham- A contrart for provldlngservlces to deliver a targeted pro8ramme to
work wlth young people io Au8 23;
London Youth - to deliver the Herilage Programme Jan to June 24;.
East End Community Fund lo run Ukralnlan befrlendln8 and support project. one off 8rant;
TNL Community Fund- Awards for All- To develop Shpresa's Communlty Café;
My London Programme- Provldes engagement wlth youn8 people typically underrepresented
on youth forums and leads them through a pro8ramme of education In soclal action,
leadership and development:
Paul Hamlyn Foundation MICLU led partnership- Addresses challen8es in the area of mi8ration
and InteBration, provldlng advocacy capaclty and trainin8 and capacity buildin8 sessions with
Albanian speakin8 children and young people. Fundin8 ends March 2025:
The Jack Petchey Foundation - Youth Achievements and Leadership Awards. Thls Is revlewed
every year on subrnission of award reports:
Trust for London - 3 year fundin8 Starting June 2022 for a programme to create new leaders
from the Albanian Speaking Community:
University of Liverpool- Totrain and support Ioyoungunaccompanied asylum seekers IYUAS)
in research methods and ethics for the purp)se of this woject, SUPPOrt them and facilltate
access to up to 80 YUAS respondents as part of the research. We are open to other
opportunities in research work with Universities.

Pa8e 123
Violence Reducts'on Unlt- Stronger Futures Programme- To work wSth young people from the
Albanian speaking refugee and asylum seeker community and provide specialist counselling.
youth leadership programme, supplementary school and youth diversionary activities.
Funding extended to May 2023.
PHF shared ground- One year fundingto 5UPPOrt operational emergency 5UPPOrt and fundinE
wlll contribute to fundraising and management capacily andlor sUPPOrt for wellbeing of staff,
volunteers and ser4ice users:
TNL MICLU led partnership - To work on "Breaklng the Chains" prolect addressing challenges
Inthe area of migration and inte8ration, providing advocacycapacity and training and capacity
buildin8 sessions with Albanlan speakln8 children and young people. Funding ends Sep 2024;
AB Charitable Trust from Jul 23, fundlng has been extended to July 2027 To 5UPPOrt the
or8anisation's runnin8 Costs and work wilh young people;
Access to work - PA to Ihe CEO and travel costs up to December 2026 as long as needs do not
change;
Money A&E- Grown your own advice partnership:
LCF-VAWG cost of livin8 fund to support women and 8lrls from mlnorlty ethnic backgrounds
usin8 various interyentions and programmes;
GLA Mi8rant advice fund - Providing dlrect support to youn8 ml8ranl Londoners throu8h
advocacy, peer support and drop In speclallst support, ended May 2024;
Charlty bank- Towards the buiklin8 and core costs, one off grant;
Clty Brldge - 2 year funding started Apr 23 towards the Leadershlp Programme, extended for
another year;
New Europeans partnershlp- To educate on votlng and olher rlghts durln8 2023-24; and
Our monvi Newham - Vouchers supportlng Newham famllles. Vouchers are offered by our
rnoney Newham based on avaSlablllty of funds.
Fundlng Shpresa's Work
Shpresals aware that the fundlng cllmate Is challen8ln8 for small to medlum slzed NGOS. Shpresa ha5
been prudent In drafting Its budget for the current financlal year and has the capaclty to reduce
planned expendtture In Ilne wlth the pace at whlch Its meets Its fundraisin8 tar8ets. Shpresa wlll
continue to:
Maintain and develop its positive ￿lationShip with charitable trusts and foundations. Shpresa Is
dellEhted that, in spite of the increased demands on many of ils funders, it has contfnued to beneflt
from grants from maTby of the major trusts and foundations includln8: Trust for London, Paul
Hamlyn Foundation, Henry Smith. The City Bridge Trust, BBC Chlldren in Need {small and malnl,
Lloyds Foundation, Reaching Communities 8rants, Greater London Authorlly, Mopac VAWG,
Barkin8 and Dagenham Council, London Youth, Jack Petchey Foundation etc,
Develop the potential for further slatutory funding, particularly in Newham, Croydon, Brent,
Redbrid8e and earkln8 and Dagenham Whe￿ Shpresa is workin8 Wlth unaccompanied asylum-
seeking children and where it has been encouraged to appty for statutory funding.
Maximise Shpresa's potential to generate its own income. Shpwesa Is workln8 towards the
refurbishment of the buildin& once completed Shpresa will be able to generate income from the
building. 5hpresa also continues to run training programmes for professionals and other
stakeholders working with unaccompanied asylum-seeking children.
fvlaintain prudent financial controls. reviewing risk at each board meeting and maklng the
necessary adjustments in line with income secured.
Develop Shpresa's pilot projectonworkingwith new refuges andseekingto build new partnerships.

Pa8e 124
Quality Assurances
Shpresa has worked towards achievlng AQS {adVI￿ quality mark) and received the certlficate In
September 2023.
Pollcles
Shpresa's pollcles are reviewed re8ularty, and any changes or updates approved yearly.

Pa8e 125
Shpresa's Plans for 2024 -2025
Shpresa is planning to continue to provide services that respond to the needs of the Albanian speaking
community in the UK.
Listening
Hearlng what Shpresa's users tell us and actively responding to the needs by buildlng
partnerships and fundraising to provide services needed.
A learnlng organisation that listens and respond5 to members of the Albanlan speakln8
community and other mlnority communltles.
Increase Outreach:
Expand Shpresa's work natiomvlde vla dlgital plarform5.
Make better use of the soclal media.
Build new partnerships reflectin8 the need for specialist servlces for members of the Albanlan
speaking community in UK.
Secure fundin8 to sustaln services and increase capacity and provislon.
Shpre53 wants to see a dlfference In the communlty:
The Albanlan communlty across London belng confident, better off, well inte8rated, and well
establlshed.
No vlolence or abuse elther wbthin Ihe communlty or between Albanians and others.
Shpresa's service users bein8 aware and confident in using lotal servlces, Includln8
employment opportunlties and aware of their righis.
Hosting communits'es to en8a8e more wlth Albanlan culture and 8et Albanlans more InvoSved
In other communitles and ihe local communlty.
Shpres• w•nts to be vlewed as:
A carln8 and posltive place for migrant communltles to 8row and achleve,
Challen8ln8 and proleclinB the rlghls of all our users.
Wldely reco8nlsed for Ils knowledge and expertlse In worklng wlth the Albanlan communlty,
addres51ng thelrvarious needs, and stren8thenln8 thelr posltfon In soclety.
Influenclng and Informlng local and national practice on how to work wlth and 5UPPOrt a
speciflc communlty.
Shpresa wlll contlnue to:
Develop In person projects and servlces based on Ilstenln8 to those wlth lived experiences and
settlng up partnerships wSth speclallst organisations for mental health, benefits advlce,
Imml8ratlon, employment and respond tothe identlfled needs, almlng to reach more London
borou8hs.
Offer onllne provision of services to reach people where they are,
Provide one to one support to those affecled by Covid 19 and other catastrophise.
Add￿55 the different needs of arrivals from EU and provide relevant support.
Support models transferrable to othercommunities and vulnerable people, with an increased
number of Shpresa members active in the wider local communlty, including campaigning.
I ncrease networks and partners.
Narrow the dlgital gap, provide systems and processes to enable better communication.
Regularly monltor and evaluate its service5 internally and externally.

Pa8e 126
Shpresa will build on learnin& to continue to build a presence and to deliver in a flexlble
Shpresa continues providin8 a hybrid working space. which 15 a combination of a di8ital space
and physical space.
Shpresa is developing projects that irKrease the use of the local parks as much as local
faclllties.
The volces of Shpresa's (ommunlty members should be heard and be able to drlvo pollcy
chanie:
Continue to build relationships wilh different univefsities and other stakeholders to brin8 the
Ilved experiences of members of the cornmunity to thelr attentlon and work with them to
produce research.
Celebrate 5u¢ce55e5 and share le￿Ing.
Hold at least flve main celebration events throughout the year.
Leadershlp trnlnln8'.
Run the tralnlnE pro8ram for emer8ln8 leaders In the communlty based on Ilved experlences.
10
Refurtslshmentj of first home of shp1￿4 Pro8ramme. Manslleld House
Shpresa is working on refurbish ihe buildin& currently on the ground floor, which once
flnlshed would be a hub and communlty café for mlnorlty communltles, The bulldln8
development wlll contlnue In stases towards creat6n8 affordable offlces. tralnlng rooms and
50clal houslng.
FINANCIAL ReviEW
The Charlty Is reportln8 a surplus for the year of £105,50812023: £172,921).
Income amounted to £659,531 (2023: £673.896). Donations totallln8 £3,356 (2023: £96,448) were
recelved from our supporters, rental Income of £l,11012023: £6,840) and grant Income of £618,091
12023: £561,089) to 5UPPOrt our project actSvlty. Fees for servlces amounted to £21,17912023: £8.9341.
Our runnlng costs, Includlng project artlvlty, amounted to £554,02312023: £500,975).
The Statement of Financial Activitie5 on pa8e 29 summari5es the incoming re50urce5 and maln areas
of expendlture. The Balance Sheet on page 30 shows the Charity's assets and liabilities at 31 March
2024.
RESERVES POLICY
Trustees have a designated reserve which currently stands at £150,000 and covers three - six months
of committed expenditure. However, the Board is looking at increasing this balance every year untll
they can cover up to six months of committed expenditure.

127
RESPONSIBILITIES OF THE TRLKSTEES
The trustees (who are also director of Shpresa Programme for pu(tM)ses of the company law) are responsible
for preparing the Trustees, Annual Report and the financial statements in accordance with applicable law
and UK Accounting standards Iunited Kingdcxn generally AeceF*ed Accounting Practice).
Company law requires th8 truslees to prepare financial ststements for each financial year which give a true
and fair view of the state of affairs of the chafitable company and of the incoming resources and application
of resources, including the income and expendrture. of the charitaNe Company for that period. In preparing
these flnancial statement& Trustees are fequired to:
Sele¢t guitable accounting p￿ICieS and then 8PK* them consistently;
Observe the methods and wncipals in the Chanties SORP.
Make judgements and estimates that are reasonable and pfudent,.
stste whether applicable UK Accountsng standards ha￿ been followed, subject to any material
departures dlsclosed and explained In the financial statements:
Prepare the financial statement on the going concem basls unless it Is inappropriate to presume
that the charity will continue to ope(ate.
The Trustees are responsible for keeping proper accounting records which disclose with the reasonablg
accuracy at any time the financial positi￿ of the charity and to enable them to ensure that the financial
stalements comply with the Companies Act 2006, They are also responsible for safeguarding the assets of
the charltable company and hertt lor taking reasonable steps for prevention and detsction of fraud and
other irregvlarities.
This report hos been prepared in accordance with the Statement of Recommended Practice.. Accounting and
Reporting by Charities FRS 102 {January 2019) and in accordance wth the special provisions for small
companles under Part IS of the Companies Act 2006.
Signed on behaff of the Trustees
Shannon Grlffln
Chair
Approved by the trustees on

128
INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF
SHPRESA PROGRAMME
Independent examlneffs report to the trustees of Shpre8a Pmgramm (*h8 Companv)
I report to the charlty trustees on my exaff#nation of the accounts of the Company for the year ended 31
March 2024.
Rwn8lbllttle8 and ba818 of rewt
As the eharitvs trustees of the Company (and also its directcrfs for the purposes ol Company lawl you are
responsible for the preparation of the accounts in accordance with the requirements of the Companies Act
2006 (the 2CK)6 Act'l.
Having satisfied myself that the accounts of the Conwany are not requlred to be audited under Part 16 of the
2006 Act and are eligjble for Independent examination. I feport In respect of my examination of your chanty's
8ccounts as carried out under section 145 of the Charities Act 2011 (the 2011 Act'l. In carrying out my
examination I have followed the Directions given by the Charity Commisgon under section 145151 {b) of the
2011 ACL
Indépondent axAmln•r'8 statsméTrt
Since the company's gross income exceeded £250,000 your examiner must be a member of 8 bt)dy listed In
section 145 of the 2011 Act. I confirm that l am qualified to undertake the examination because l am
member of ICAEW, which Is one of the ltyted bodies.
I have completed my examinatlon. I ¢Th￿1rM that no matteTr have ci)me to my attention In connectlon wlth
the examination wvlng me cause lo believe:
8ccountlng records were not kept in respect of the Company as required by section 386 of the
2006 Act,. or
the accounts do not accord with Ilv)se records: or
the accounts do not comply vllh the &countlngrequlrements ofsectlon 396 of the 2006 Act other
than any requirement that the accounls w've a true and fair view which is not 8 matter considered
as part of an independent examination; or
the accounts have not been prepared in a¢cord8n¢e with the methods and principles of the
Statement of Recommended Practi￿ for accounting arKI ￿p0￿.ng by charlties lapplicable to
charities preparing their accounts in ac(x)Tdance with the Financlal Reporting standard applicable
in the UK arKJ Republic of Ireland {FRS 102)].
I have no concerns and have come acioss no other matters in connection with the examin8tion to which
attention should be drawn in this re￿rt in c*der to enable a proper understanding of Ihe accounts to be
ched
Jeremy Kits￿ BA FCA
Prime
Chartered Accountants
Comer Oak
l Homer Road
Solihull
8913QG
Dat8. ai /KI/ ax)aLt

129
(REGISTERED NUMBER: 04692860)
STATEMENT OF FINANCIAL ACTIVITIES Uncorporatlng the INCOME AND
EXPENDITURE ACCOUNT) FOR THE YEAR TO 31 MARCH 2024
Notes
InoDme from:
Donatlor6
3.356
3.356
96,448
96,448
Incomo Irom ch8rli8bl8 actlvltlès..
Grants
Fees
Other
618.091
618,091
21.179
15.lY)O
561,089
561.089
8,934
425
20.819
15.0Tr)
8,934
415
Other ir8dlng 8Ctlvlty:
Rerrtal Income
Investment Income
i.iio
795
i.iio
795
6,840
170
6,840
170
Total Infyjmo
618.451
41,080
659.531
561,089
112,80T
6T3,896
Exp•ndltuM on:
R8isln£ funds
Charliable aciivitle9
6.855
534.568
6.855
547.168
5,483
473,555
5,483
495.492
12.600
20,937
Tolal Eyndtturn
$4L423
12.6IXI
554,023
480,038
20,937
500,975
Not Incom• & n•t rnthmonl of
nd8 lor the ya•r
77.028
28A08
105.508
81,051
91,870
172,921
Trarofvr of fvndB
116.166)
16.166
1&166
11&166)
ReC¢r￿ll•tIOn of fiJrKI&
Totsl funds brought fon¥ar¢J
185.953
377.984
563.937
88.736
302.280
391,016
T*)t41 fvndl urrl•d frJr*nrd
14
246,815
422.630
669.445
185,953
377.984
563,937
The Statement of Fina￿181 Actlvities includes all galns and losses recognlsed in the year,
All Incoming re30Ufces and res￿r¢eS expended derive from continuln8 a¢tlvltles.

l)age 130
(REGISTERED NUMBER: 04692860)
LANCE SHEEf AT 31 MARCH 2024
Tangible assets
io
794.616
1,665
Totsl Flxed Pae•ts
794,616
1,665
CURRENT ASSETS
Debtors
Cash at bank an¢J in hand
li
11.540
541,640
13,138
592,877
Totsl Current A88et8
553.180
606,015
CURRENT LIABILMES
CREDITOR&. Amounts falllnl due wlthln ¢
12
(65,0631
(43, T43)
NEf CURRENT ASSErs
488.117
562,272
TOTAL ￿Er8 L&4 CURRENT LIIBIUTIES
1,282.733
563,93T
Cr•dIt￿. more than om y•or
12
(613.288)
NETASSETS
669.445
563,937
CHARITY FUNDS
Restricted Funds
Unrestricted Fund3:
Desi£nated
Goneral
14.17
246,815
185.953
150,
272.630
150.000
227,984
422.630
377,984
TOTAL CHARrrY FUNDS
669,445
563,937
The Trustees are satlsfled that the Company B entitled to exemption from the provislons of the Companies
Act 2006 (the Act) relating to the audit of the financial statements for the year by virtue of section 477, and
that no member or members have requested an audit pursuant to sectM)n 476 of the Act.
The Trustees acknowledge their responslbilitles for.
ensuring that the company keeps proper accounbng ￿¢tyd$ whlch comply with section 386 of the
ACL and
preparing financial statements whlch give a In￿ and fair view of the state of affaits of the company
as at the end of the financial year and of ils Fxofit or loss for the financial year in accordance with the
requirements of sections 394 and 395, ar)d which otherwise comply with the iequirements of the Act
relating to financial statements. so far as applicable to the company.
These fin8ncial ststements have been prepared in accordance wlth the provisions applicable to companies
subject to the small companies fegime.
These financial statements were approved by the trustees and authonsed for issue on
and are signed on their behaff by:
/LJJ
2024
Shannon Griffin - Chair
Hatixhe
mushl . Treasurer

STATEMENT OF CASH FLOWS
YEAR TO 31 MARCH 2024
024
Cash flow from operatlng actMile8
112,732
141,029
C88h flow from Investlng aGtlvltlas:
Interest received
Fixed asset additions
795
1802,8801
170
(2,088)
Net cash flow from investing actI￿lIeS
1802,085}
(1,918)
Cjsh fl¢w from flnanclng acUvAkn8:
Loans received in the year
Loan repayments in the year
645,C(Q
16,8841
Net cash flow from financlng activities
638,116
Net Increase In cash and cash equivalents in the year
Cash and cash equivalents at the beginninE of the year
151,2371
592.877
139,111
453, 766
Totsl cooh oqulvalents at the errfl rfth8 >•fjr
541.640
592,877
Cash and cash equivalents consist of:
Cash at bank anij in hand
541,640
592,877
Reconelll8tlon of ngt Incom? lo nat cjvh <)[￿alIng actMUe&
Net movement in funds
Interest receivable
Depreciation
Ilncrease)/decrease in debto
IDecrease)/in¢rease in creditors
105,508
1795)
9.929
1.598
(3,5081
172,921
(170)
1.199
8,720
(41.641)
Net cash fl(w from owratln8 aclm
112,732
141,029

11ge132
NOTES TO THE FINANCIAL STATEMENTS FOR THEYEAR TO 31 MARCH 2024
ACCOUNTING POLICIES
Basb of prn￿rIng the flnanclal 8t8tWn￿)ts
Shpresa Programme is a re&'stered charity in the Vnited Kingdom. The address of its prlncipal office Is given
in the charity information on page l of these financial Staternen￿ The nature of the charity's operations and
principal activities are gJ'ven on page 2 of these financial statements.
The charity constitutes a public benefit entsly as defined by FRS 102. The financial statements have been
prepared in accordance with Accounting and Rep)rtin£ by Charities: Ststement of Recommended Practice
appllcable to charities prepanng their accounts tn accordance with the Financial Reportlng Standard
applicable in the UK and Republic of Ireland {FRS 102). the Charlties Act 2011 and UK Generally Accepted
Ac¢ountlng Prac￿Ce es It appli85 from l January 2019.
The financlal statements are prepared on a going concern ba￿5 urKler the historic81 cost convention,
modified to include certain items at fair value. The financial st8ternents are p￿pared in sterflng which Is the
fun¢tlonal currency of the charity and rounded io the nearest pound.
The significant accountlng pollcles applbed In the prepafation of these flnancial statements are set out below.
These pollcles have b8en consistently applied to 811 years presented unless otherwise stated.
Ir￿￿me
Income is recognised in the Stalement of Financial ktivities when the charity has entitlement to the funds,
any performance conditions attached to the item{si of income h8ve l)een met, it Is probab18 that the income
wlll b8 received, and the amount can be measured rellably. The followlng specif Sc pollcies are applied to
partlcular categorles of Income: .
. For donations to be recoO1)ised the charrty will been notified ol the amounts and the settlement
date In writlng. If there are conditions attached lo Ihe donation and this requires 8 level of performance
before enlitlement can be obtained. then income Is deferred untll those condltions are fully met or the
fulfilment of those conditions is within the control of the charity and it ￿ probable that they wlll be fulfilled
In the reportlng period.
Income from grants Is recognised when the charity has entltlement to the funds, any p8rformance
condltions attached to the want have l)een mel, it B probable that the income will be received. and the
amount cen be measured rellably and is not deferred.
Donated facilities 8nd donated professional services recognised as Income at their fair value when thelr
economic benefit is probable. rt can to measured reliably the charity ha5 control over the item. Fair
V81ue 18 determined on the basis ol the value of IfR gift to the chanty, for example the amount the charlty
would be wllllng to pay In the ¢)pen market for such facilities and services. A correspondlng amount18
recognised in expenditure.
No amount Is included in the financial statements for volunteer time in line with the SORP {FRS 1021.
Further detail is oven in the Trustees. Annual Rewt, where relevant.
Investment income is earned through holding assets for in￿lment purposes Such as term depo*l.
Expendlture
All expenditure is accounted for on an accruals basis and has t)een classifi'ed under activities that aggregate
all costs related to any particular actiwty. Expenditure is recognised where there is a legal or constructive
obligation to make payments to third parties: it is probable that the settlement will be required, and the
amount of the obligation can be measured reliably. It is Categ￿lsed under the following headings:.
Expenditure on charitsble actNities include those costs incurred by the charity in the delivery of its
activities and services for its beneficiaries.
Other expenditure represents those rte￿￿$ [￿t falling into the categories above.

133
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR TO 31 MARCH 2024
ACCOUNTING POUCIES - ccffjtinued
E¥pend5ture - contlnuod
All categories of costs include both Costs that Can be allc¢ated directly to such activities and those
costs of an indirect nature necessary to support them.
Irrecoverable VAT is charged as an expense against the actI￿ty for which expendlture arose.
8upport
Support costs are those thai assist the woth of the charity but do nol directly represent charftable activltles
8nd include premises costs, office costs. governance costs. administrative and p8yroS1 Costs. They are
Incurred directly in support of expenditure on the objeets of Ihe charity. Where support costs cannot be
directly attributed to particular activities. they have been all(*￿ted to expenditure on a basis which may be
based on activiiy as represented by direct costs expended on that activity or based on a proportion of staff
costs. The analysls of these costs hs Included In Note 5.
Tanoble flx¢d ala•
Depreciation is provid8(l al the foll(Minganntsal rales In orderto wrlte off each asset over Its estlmated useful
Ilfe.
Offlce equlpment
Computer equipment
20% slfaiobt Ilne basls
33% 81rai￿l line ba818
Assets costing less than £500 are not capitali88d.
Tayatlon
The charlty Is exempt from corporation t8x on its charitable 8Ctlvitle8.
Fund •eeountlni
Funds held by the charfty are either.
Unrestrlcted general funds - these are funds without specifled purpose and are avallable as
general funds.
tksignated funds- these are funds set aslde by the tr(Istees out of unrestrlcted general funds for
specific future purposes or projects.
Restricted funds- are fvnds which can only be used foi particular restricted purpo8e8 Wlthin
the objects of the charily. Restrictions arise when speCif￿d by the donor or when funds are ralsed
lor parti¢ular restri¢ted purposes.
Transfers between funds are made to cover <leftcits on individual restricted lunds and to recognlse fixed
assets a¢qulred wlth restrfcted Income. but with further restrictAons on use. viithln unrestricted funds.
Ponslon ec4ts and other pc6t￿r￿1r•rnOrrt bgnefts
The charitable company operates a defined contribution pension scheme. Contributions payable to the
charitable company's pension scheme a￿ charged to the Statement of Financial Activities in the period to
which they relate.
2. DONATIONS
nr
Other Donations
3.356
3.356
96,448
96,448
3,356
3,356
96,448
96,448

134
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR TO 31 MARCH 2024
3. GRANTS
AB Charitable Trust
Access to work
Award8 for All
Access Reach Fund
88rkin£ and Dagenham
88C Chlldren in Need
88¢ Small Grant
TFL Reachlng Communltle8
Charlty Bank
City Brldge
Connect Newham
East End Communlty Fund
GLA - Intergeneratlon Programrne
GL4 - Mlgrant advlce fund
Henry Smlth
Lloyds Banking Group
London Youth
Mopac VAWG
Monéy A&E
My London Programme
New Europeans
Our Newham Money
Paul Hamtyn Foundatlon IMICLU led
partnershlp)
Paul Hamlyn Foundatlon
TNL upllft
TNL Reaching Communities
The London Communlty Foundatlon
VAWG
The Jack Petchey Foundation
The Renewal Programme
TNL IMICLU led)
Trust for London
VRU - Stronger Futures Prograrnme
20.C(iO
6.572
20,OIy)
6.572
LO.000
16,720
io.oth)
51,829
2,836
33,783
10,000
16,720
10,000
51.829
2,836
33,783
33.783
29,980
42.5C
33.783
42,5(X)
6.883
6,(Y)O
2,￿0
6.883
6,000
2,000
3.OCA)
3.000
121.435
65.71X)
121.435
65.700
51.250
27.250
2,500
49,877
51,250
27.250
2,500
49,877
2.200
1.333
15,500
1.333
15,500
1.0
7.334
7,334
7.01)0
74.873
5,000
33.042
74.873
33.042
30,WO
19,168
68.140
15.932
15.932
19,168
68,140
29.997
29,997
7.2CKI
10,5CK)
10.500
47.937
81,OCQ
11,149
47.937
81.0
11.149
36,935
27.001
53,041
36.935
27,001
53.041
61&091
618.091
561.089
561,089
4. FEES AND OThER INCOMING RES(XJRCES FRIXI CHARITABLE P£TivmES
Membershlp Fees
Consultancy
Other Income
415
&934
415
8,934
20.039 20.399
15.(YJO IS.OLY)
35.819 36.179
9.349
9.349

135
NOTES TO THE FINANCIALSTATEMENTS FOR THE YEAR TO 31 MARCH 2024
5. ANALYSIS OF EXPENDITURE
Unless stated allocated on a usage
bas18
Charftabl• Pdvftl•8
Dlrect Costs..
Wages and Salaries
Employer's Nl Conlribulions
Staff Money Purchase Penslon
Costs
Staff Training and Subsistence
Sessional Staff
Tralnlng
Volunteef E¥penses
Activiti8s, Trips and Performences
Resouices and Web
Consultatlon Events. Infom)atl(M &
Publicily
Equlpment and Materials
Consultancy
Evaluatlon
Beneflclarles support
Donatlons
Partn8rshlp Payments {MICLLI
259,689
20.572
11.656
259.689
20,572
11.656
246,833
18,869
10.511
246,833
18,869
10.511
5.756
32,058
6.558
10.455
20.102
5.975
2.681
5,756
32,058
6.558
10,455
20.102
5.975
2,681
1,772
40,543
10,467
14.242
18.092
4,456
2,093
1.772
40,543
10.467
14.242
18,603
4.589
2.093
511
43
4.935
6.950
9,015
25.391
12.856)
2.079
6.950
9.015
25.391
11,817)
749
9.100
3,328
4.314
6,277
9.100
3,326
4.314
5.000
1,277
18.706
18.7C
Support Costs..
Rent and Rale8
Utllltles
Premlses Malntenance
Insurance
Printin& Po8t8g8 & St8tlon8ry.
Publicity
Telephone and Internet
Consultancy Fees
General Expenses
Subscrlptlons
08pfeciation on Fixtures and
Equipment
Depreclatlon of land and bulldlngs
Bullding purchase costs
Charity bank loan interest
Impacht Alchemy loan interest
Trust for Loan interest payments
11.468
8.931
4.529
2.879
4.176
34
226
76
11.502
9.157
4,605
3,035
4.268
37.823
3,473
4,482
3,280
4.476
18,639
54,262
3,473
4,482
3,280
4,505
92
30
5.399
1,301
1.696
2,798
271
5.670
1.381
1.701
3,667
1,929
5,606
1,682
739
3,797
798
66
121
153
L,199
6.404
1.748
737
3,950
1,199
£929
8,000
11.448
22.243
1.444
8.779
10,550
22.243
1.444
8.779
17,020
17.020
Govemanco Costs:
Fundraising costs
Independent examiner's fees
6.855
876
6.855
3.696
5.483
193
5.483
2.233
2.820
2.040
Totsl
541.423
12.600
554.023
480.038
20.937 500.975

NOTES TO THE FINANCIAL STATEMENTS FOR THEYEAR TO 31 MARCH 2024
6. NEf INCOMV(EXPENDITURE)
Net incoming resources is stated after charwng:
Depreciation and other amounts written off tangible assets
Independent Examiner's fees
9.929
3.696
1,199
2,233
7. TRUSTEES AND KEY MAWEKW PERSONNEL REMUNERATION AND EXPENSES
The trustees did not re¢eive any remuneration nor reimbursed expenses dunng the year12023'.
£Nill.
The charity considers its key management petsonnel comwise the 8oard of Trustees and its CEO.
The total amount of employee benefrts including employer's pertsion contributions recelved by key
management personnel were £61,307 {2023: £59,107).
2Q24
Grt)ss salarles
Employer's n8tlonal Insurance
Penslon costs
259,689
20.572
11,656
246,833
18,869
10.511
291,917
276,213
The average number of lull-ti'me equivalent emplo>ees during the >ear was 712023: 71.
No employee recelved ernoluments of more than £60,000 pa12023: None).
8. PENSION COSTS
The company operates a defirftd contribution penslon scheme In respeet of Its employees. Thè
8cheme and its assets are held by independent managers. The pension scheme charge represents
contrlbutlons due from the compary and amounted to £11,656 (2023: £10,511>.
Payments to be ￿llected for 31 March 2024 £1,499 (2023: Nil).
9. TA¥ATION
The company is a ￿gIstered cha￿ty and rt is considered that its actjwtles are such that no tsxatlon
liability will arise.

137
NOTES TO THE FINANCIAL STATEMENTS FOR THEYEAR TO 31 MARCH 2024
10. TANGIBLE FIXED ASSEfS
in
At i Agrll 2023
Additions
Dispc6a
At 31 March 2024
12,809
2.880
12,809
802.880
800.000
800.000
15,689
815,689
DEPR&IATION
At i Aortl 2023
Charge for the Year
Ellminate(l on diswsal
11,144
1.929
11,144
9,929
8.000
At 31 Mwch 2024
8,(K)O
13,073
21,073
NEf 800KVALUE
At 31 Marth 2024
792,000
2.616
794,616
At 31 Marth 2023
1,665
1,665
IL DEBTORS
Trade debtors
Grant debto
other debto
Prepayments and accrued income
4, 728
7.948
5,000
3,410
3.592
11,540
13,138
12. CREDITORS
M￿nts fowlni due wlthln one yagr:
Trade creditors
Other ciedltors
Taxatlon and social securlty
Acciuals
Thlrd Party Funds
Grants received in advance
Bank loans
34.342
32,664
120
7,405
3,334
220
1,500
4,041
231
121
24.828
65.063
43,743
kniounts f8lMr¢due after orn year:
Bank loar6
613,288

E)a ly e
138
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR TO 31 MARCH 2024
13. ANALYSIS OFA8SErs
Restricted Funds
Unrestricted Funds
281.509
271,671
134.694)
130,3691
1613,288)
246,815
422.630
794.616
794.616
553.180
165,063)
1613,2881
669.445
14. MOVEMENT OF FUNlk8
Reth¢thl Fun(
AB Charitable Trust
Access to work
Awards for All
Barking 8nd Dagenham
BBC Children in Need
Charlty Bank
City Bridge
TFL Reachin8 Communitles
E89t End Community Fund
GLA - Migrant a(fvte and support
Henry Smith
Languages Campaign
LCF-VAWG
London Youth
Money A&E
My London Pfogramme
New Europeans
Our Money Newham
Paul Hamlyn Foundation
The Jack Petchey Foundatlon
TNL IMICLU Iwj)
TNL Uplift
Trust for London
VRU
20.000
6.572
2,123
6.572
17,877
10,000
3,607
18,153
10.000
3.607
18,153
29.980
42,500
33.783
29,980
42.500
67.566
7,125
119,748
31.029
33.783
4,125
121,435
65.700
1,687
46.214
64.729
11,543
64,729
29.997
2.200
1.333
15.500
1,360
29,997
1.333
6.500
1,360
7,000
62.493
6.300
47.937
17,028
49.867 {15,702)
10.685
14641
25,057
3,300
74,873
7,200
47,937
15.932
81.000
11.149
37.437
4,200
11,656
10.$60
15.431
Total ReBtrkted Funds
185.953
618.451
54L423 116.1661
246.815
Unre8tri6tsd ￿nd￿.
D8signat•d Funds:
Working Capitsl
Qenernl FuThJs
150,000
227.984
150.000
272.630
41,080
12,600
16,166
Total unr851rf￿ Funds
377.984
41,080
12,600
422,630
Totsl FWMI
563.937
659.531
554.023
669.445

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR TO 31 MARCH 2024
14. MOVEMENT OF FUN￿ {cortinu8d)
Purpo888 of Rtttrlctod Fund&"
AB Charitable Trust
To support organisabons running costs
Access to Work
PA to the CEO and travel costs
Access Reach Fund
Funds to use ftx survey and other pre building acqu61tlon costs
TNL Communlty Fund . Awards for
To develop Shpresa Communily Café
LB Barking & D8genham
To pro￿de counselllng and soclal actlon activities, Including training
88C Children in Need
B8C main grant-These funds are part of a three year grant to
rrtovide a range of 8elNities for unaccompanied refugees focuslng on
helpln8 these chlldren access support and have fun,
88C small grants- fund wovides fund to provide Supplementary
school sessions to young peO￿e who Ilve In low Income households
and have experienced a range of traumatic experiences, to Increase
Ihelr Sell￿teem, encourage posilive relationships and engag8 them
with school.
Connect Newham
To cover prolrfslon of an online l)efrlending project.
East End Communlty Fund
To run Refug￿ Help'n8 Refugees: lJkr8inian Befriending and
Support Project
GLA Walklng and Qydlng
Funds lo establish a walklng group speciflcally aimed at bringing
together speakers of different age groups. to improve familiarlty with
local are and increase physical filne&s and mental through gentle
outdoor exercise
GLA Migrant Advice fund
Provlding direct support to >rung migrant Londoners through
3d¥ocacy, peer support and drop In speclallst 8UPPOrt.
The Henry Smith Charity
Funding the salary and the running costs of the project providing
support to women and &rls in the Albanian4peakingcommunity in
London.
Languages Campaign
This fund represents various donati￿5 towards the Albanian
Language Campaign.
London Youth
To deliver sports and mn the 'GettinE A¢tive' programme
MOPAC VAWG Grassroot Fund
To provide holistic support. therapy and Iraining to Albanian-speaking
women in Newham. Redbridge. Barking & Dagenham. Enfield and
Haringey to reduce the likelihood of re-victimisation and improve
their lrfe chances.
My London Programme
To engage wilh young people typically underrepresented on youth
forums and lead them through a 6 month programme of education in
social action. leadership and development.

140
NOTES TO THE FINANCIAL STATEMENTS FOR THEYEAR TO 31 MARCH 2024
14. MOVEMENT OF FUNDS (conknued)
Money A&E
Grown w)ur own advi
Newham Herftage
To run nve played our Part. prOJ￿l, keeping heritsge in the
mmunty. inspiring people and creats'ng legacy
Paul Hamlyn Foundation . MICLU let The grant is to sut4kn MICLU and Shpresa Programme's partnership
Partnef5hlP
prOJect'Brea￿ng the Chains - suThlving and thrivkng.. Funding will
contribute to a Sen￿r Advocate p)st at Shpresa arKI a Senior
Caseworker at MICLU who will Identlfy, advise, surport and engage
with Alban￿n children/young people, 8mpow8nng them to take on
the role of Immigr8tiw chaM￿ons.
Paul H8mlyn Foundation - Shared
Ground
One year funding to support Operational em8rgency support and
funding will contribuie to fundraising and management capacity
and/or support for wellbeing of staff, volunteers and service use￿.
The Jack Petchey Foundation
The88 funds were us811 to run different actNltles and events for
young peO￿e and their parents so they could show thar
achievements and present what they have leamt in front of a I￿11er
udience. It also helped to build up confidence, Improve presentation
and leadership skllls of these young people.
Violenee A8ainst Women 8nd Girls cost of Ilving fund to 8UPPOrt
women 8nd girls from fftinonty ethnK backgrounds using varlous
inter￿•tionS and programs.
The London Communlty Foundation
TNL IMICLU led)
m￿Lulad partnership woject. to work on 'Breaklng th8 Ch8lns'
projecl addresgng challenges in the area of migration and
Inlegration. providing advocacy capaclty and tralnlng and capaclty
building Se￿on5 wilh Albanian speaking children and young people
TNL
A 5 year grant towards We Can project almlng to reduce lonellness,
incre8se social contaet, employment related skills, learn about lifo in
UK and Improve mental health resilience and wellbelng of women
the ASC.
TNL Uplift
Added on top of current furKling to assist with the cost of living Cri￿S.
Trust for London
Three year funding for a new pfogramme to create leaders from the
Albanian speak￿g community and other emerwng communrties
through merbtoring and communlty organisin&
University of Liverpool
To train and support 10 young unaccompanied a$￿uM seekers
IYUAS) in research methods and ethics for the purpose of this
project. Sukvrt them and factlitate access to up to 80 YUAS
resp(￿dents as part of the research.
Violence Reduction Unit - Stronger
Futures Programme
To Wofk wrth young people from the Albanian speaking refugee and
asylum seeker community an(1 provide specialist counsellin& youth
leadershlp programme. svpplementary school and youth diversionary
ath'vitses.
15. RELATED PARIY DISCLOSiThES
There are no related party transactiorKs for the year ended 31 March 202412023: £Nil)

l)ospe 141
NOTES TO TrIE FINANCIAL STATEMENTS FOR THE YEAR TO 31 MARCH 2024
16. CAPITAL
The company has no share capital being limite¢J by guarantee. There are 5 members of the company
each of whom has undertaken to cth)tnbute up to £1 in the event of the company being wound up.
17. COMPARATIVES for FUND MOVEMENTS
These show fund movements in the year to 31 March 2023.
ReJtrf¢Xed Fun¢￿.
Access Reach Fund
Awards fof All
8arking and Dagenham
BBC Children In Need
BBC Money Heroes
BBC Small grant
TFL Reaching Communltles
Connect
Newham
Outreach Project
East End Communlty Fund
GLA - Intergenerational / Walklng and
Cycllng Progfamme
Henry Smith
Languages Campaign
Lloyds Banking Group
London Youth
Mopac VAWG
My London Programme
Newham Herilage
Our Newham Money
Paul Hamlyn Found8tSon MICLU
Paul Hamlyn Foundation
The Jack Petchey Foundatbon
TNL IMICLU led)
TNL Reaching communities
TNL uplift
Trust for London
Unlversity of Liverpool
Violence Reduction Unit
Futures Programme
16.720
10,000
10,000
51,829
16.720
10,000
3,607
18.153
6,393
36,161
2,486
2.836
33.783
2.836
33.783
Befrlending
6.883
1,875
1.554
4,125
(446)
1.356
64.729
51.250
41,064
11,543
64,729
27.250
2,500
49,877
7.334
27,250
49.877
7.334
7,213
7.213
33,042
30.000
10.500
36,932
68,140
19,167
27.001
33.042
4.943
7,200
36.932
68.140
7.511
42,703
10,593
56,314
25.057
3,300
11,656
15,702
10.593
2,805
Stronger
53.045
464
Total Restrlctsd Funds
88.736
561,089
480,038
16.166
185,953
unrestric￿ Fwds:
Designated Funds:
Working Capital
Genernl Fur
150.000
152.280
150.000
227.984
112.807
20,937 116.166}
Total Unre8tr1cted Funds
302.280
112,807
20.937 116.1661
377,984
Total Funth
391.016
673.896
500.975
563.937