Shpresa Progra
Inspiring hope & change
SHPRESA PROGRAMME
FINANCIAL STATEMENTS
31 MARCH 2021
Company Registration Number 4692860
Chaiity Number 1110688
Prime Chartered Accourtants
Comer Oak
l Homer Road
Solihull
West Midlands
B913QG

SHPRESA PROGRAMME
coN￿Ts OFTHE FINANCIALSTATEMEKrs
FOR THEYEAR ENDED 31 MARCH 2021
Page
Report of the Trustees
Ito23
Independent Examiner's Report
24
Statement of Financial Activities
25
Balance Sheet
26
Cash Flow Statement
27
Notes to the Financlal Statements
28to38

SHPRESA PROGRAMME
TRUSTEES ANNUAL REPORT FOR THEYEAR TO 31 MARCH 2021
The Trustees have pleasure in presenting their report and the financial statements of the Charity for the
year ended 31 M8r¢h 2021.
REFERENCE AND ADMINISTRATIVE INFORMATION
Charfty narn
Shpresa Programmt
C4mpany Rag18tratlon Number.
04692860
Charfty Reghtrth Number.
1110688
R8l•tsred Offlce and Prlnclpol Mansffield House
30 Avenons Roa¢J
London
E13 8HT
DIRECTORS AND TRUSTEES
Shonnon Hele￿ GrSffln
Loonord Oedlon8J
Id8 Coba
Hatlxhe Demushl
Ergest Zelnelg
Nertlla 8eti
Chalr
Vlce Chalr
Trusteè
Treasurer
Trustee
Trustee
The trustees have delegated day to day raspon$ibllltles to Lulleia Nuzl, the Prolect Director.
CHIEF E¥ECLmvL'
Luueta Nuzl
&4NKERS:
HS8C Bank Pl¢
118 Hlgh Street North
East Ham
London
E6 2HX
INDEPENDENf EXAMINER:
Jeremy Kltson
Piime Ch8rteret1 Accountants
Comeroak
l Homer Road
Solihull
West Midlands
8913QG

Pa?e12
SHPRESA PROGRAMME
TrUSTEES ANNUAL REPORT FOR THE YEAR TO 31 MAR(>12021 (conunued)
Shpresa Prceramme I'ShFwesa'l s a rg*tered charity and is incor[￿rated as a limited r￿mpanY the
dispensation to omit the limited. It is gove￿ ty its Memorandum and Arts"cks of A%sociolion and
obfvtives are the same 8$ those set in ils charity reostrthn.
The date of incorpornty.on of the l￿1[￿nY is Ilth March 2CM)3. and its fom)al c*￿1[ty r￿strati￿ 15 2r
August 2005.
TnAtse Indth and Tralnk
Tha Governance ofthe tharity ts ttrtseen bythe board of Tntstees lthe'8oaYd'l. Trustee5 are Trcruited by
the Board who consider the skilts cUr￿ntlY avdilable and then identify the requirements needed for any
a￿d￿Onal or replacementtru5tee. Potential trustees are inwted to a weliminary discussion with the Board.
In the successful apFointment of a twstee. the ryoint director ￿epa￿S aThJ prov￿leS (locumentary and
verfoal induLtion pack to intro(lu¢e the trustse to the TArvking and Ob￿ti￿*S of the organfisatt￿.
(kgan1B&Ih￿ ofts Ct*rfty
Trustees 8eTee on ￿0¢Y PAKI stratw issues aTrJ ddegate the day to management of Shpresa's
operation to the CEO who is supp)rted by a team of appropriatety qualffied peOe. Shpresa's team
comprise5 4 full.time staff and 7 part46me staff.
Tr￿ meet regularty and diststss risks and make efforts to M￿gate problems. Their derisions are
ttased on the four columns rf the Charity Commission's reo)mmended ￿tegorIeS which are: Govem&nce
and Management. Operational. Financtal. £n￿rOnMental and Extemal Risk
The TfU5tees ha* h*1 due regards to the gUidar￿e published ty the Charlty Commission on Public
Bener
The company is estaWLshed for the benefrt ofthe ￿banIan speaking ￿e0￿e in the UK. both seeklng asOum
or granted refugee ststus and m1v￿ts and their dependants in accordance the laws of Engband and
Wales..
To advance their education aThJ offer training particularfy to •JWan￿ them in lrfe ar#J help them
adapt within a new community,
The ￿lef of finartial hardship. in ￿rtICular. l)ut not exdu5i￿. by providing advKe and other
assistsnee;
To preserve and protect their good pWul and mentsl health..
The provision of faultb"e5 for recreation or cther leisu￿ occupation wilh the obje(* of impffj￿ng the
condiiv)ns of lrfe of th￿ persons who have need of such faalitie5 by reasons of their youth. age.
infimity or disabiltty, financial hardship or swal and ecOr￿mi¢ ¢ircumstance5; an
To promote any further charitable PLJrrMJse5 for the l)enefrt of the Albanian $k￿kIng ￿MmUnIty in
the UK astheTrust88s may frc¥n time totime deude Itmth weference given to the LoThJon areal.

SHPRESA PROGRAMME
TRUSTEES ANNUAL REPOFff FOR THEYEAR TO 31 MARCH 2021 (contlnued)
Introductlon
It tta5 been another year full of challenge$ for people bLrt in the meantime a great opportunrty to think out
of box. to recognise people arouno Lt$. Instltutions. Local authorities. Govemment. ftature and how we
mmunlcate, connect al￿ interact with each other. It was the year that stsrted with us belng in lockdown
because of the pandemic. Brexit deadline creeping along. cen$us took place. the election of London
MaJDral assembly and the new Policy Changes on the immigrab'on.
We are really pleased to be writing this yearfs annual report. As many of you will know, annu81 reports take
8 lot of time and effort - plus the occasional lack of sleep, sweat and tears!
8 8 charity. Shpresa has to create an annual report and set of accounts. by law. But for us. this is not just
about box-ticklng. Our annual report is also a brilliant opportunityto refiect on what we've achleved and the
Impact we've had over the past yeai. And as all of you who've been on a Journey with u5 will know. we
believe that leamin& evaluating ané ￿fleCtIon are essentl81 elements of moving forward and condnuously
impTovin&
So we're thrilled to share OUT summary of what wè achièved in 2021>21. as well as our financial accounts.
ThroughouL you'll find some stories of people we've been gioud to supwrt over the pgst year, as well as
dats and insights into how we do what do. We've also mapped out our plans for the yeaf ahead. This is
to hold outselves aceountable to everyone in working with Shpre5a, being part of it or interested to know
about ¢Jeliveringon our mission.
What y)u'll learn from OUT annual rgport.
Who we are and what we do
Fh)w we Create change
The impact of our work and what we achleved In 2020-21
How our programmes and services work
Why we focus on the ￿banIan speaking community
How we promote integratitin through working on a SIn￿e communrty
How we share our ways of working
About our governmeni and management
Our financial review and financial statements
(X*lff8 Report MS$hBnn¢￿ Grffflns
li has been a £￿t pleasure to have been chair of Shpresa Pmgramme during its m¢)St challenong year yet
where we. as an ooanisation and as part of the British community. faced a lot of uncertainty and
continuously chanwng circumstances. It has been Inspiring to witness how the Shpresa team responded to
lockdown and the concems that COVID 19 and Brex￿ brought into the Ilves of the people we woik vmh, as
well as the whole nats'on.
cfver the last year, I saw the team fo¢u$ on what they do best - listening to their users and responding in a
timely and a￿7rDprt8te mgnneT. Shpresa Programme grew, established rnore partnerships and addresseil
more needs of the community. Shpresa used th6s time to review its five year strate@'c plan, including
(leveloping ￿ diPJtsl Strate￿ and focusing its direcb'on, and review how effective the p￿￿louS five year
Strate￿ was. We have adapted over the last year to offer our users additional seNces that arose
5pecrfically due to the global uncertainty. By developing ihe digital strategy, over the last wr. Shpre5a has
been able to broaden its reach throughout En￿and lo assist the Albanian community. who may have felt
isolated Mthout thg nomial human contact we are accustomed 10.

P4L?e 14
SHPRES4 PROGRAMME
TRirn ANNUAL REPO1￿ FOR THEIEAR TO 31 MARCH 2021 (￿)rrt1nUed)
Though the jear was a d￿r￿Ul1 one. both finartsBIPy arKI ￿lity￿r￿. we prospergd. In overy sew. by
ing together as a strong team. li that contlnues to make Shpresa Piogramme a special
Organi￿tIon and one that can proceed with confidence throLtgh whatever challenges lie ahead.
We contMU8d to:
r￿nd to the emergency crtses Iwith lood, dothes and financial support), whik? Styng focused
on our vision aNI adding the mLS&'ng p￿eS of supkMIrt that the ¢ommunity roqulrns:
remaln deeF4y embeikled In the ¢ommunty linduding user4ed, inclusive and openl. trusted
by them. and flellble and respons'¥e to familios. changing and emeryn¢ needs. One of thè way5
this Is done i8 by continuing the annual-Listening Campoign" which ￿ finali5ed with the Children's
Congress. Thls year Shpresa listerbed io over 3.C*y) people 31 Ilsteningsessi
build Supporbve notworks for the communty, both by Strengthening the communiws
confidence and capacty and by idenllfylng and linking them with other Insututsons, orggnls8tlons
and group5. Thls Cultu￿ of asklng iof SUPPOrt Irom others l&& donorn. portrw8, consullanls etc.)
not onty broadens tts reach, bui also engendets confidence In otlK8
chalknige 8s w¢ll as support communlty members to emK￿l and 8n8ble them to tske on roles
outside their own commun￿. includln4 providlng opportunities for Albanian speakers as
volunteers or staff membèrn. Th15 rèrrthw bngua89 barrter for th• wnmunrty and enables
deeper relatlor6hips to d￿lop..
tske #n unD)mryTrni8in8 attltude to the 7•elu8 of preser￿ng the ¢ullure on*J language of the
Albanian people in thi8 country. Shpresa Proyjamme supp)rts their s(*lal Integration and Ifoi
thelr chlklronl academlc 8ttalnm￿l
base progr8mmes on evldence ol the noeds arKI *sS0￿ lèamed from Shpresa and oth8r
programmes. Shpf•sa1s corlstsntty asklr4 lor feedlwk and woth8 as an e¥er-Ov￿viréoT¢8n1Sffl;
build r•lationships through ongoing engagem8nL 01￿ not onty prov￿* onè
Interventions. The tgam sf¢ohs their compasslon and care in thek determlnation to up and
ts¢kle comfv n¢•ds wlthout compri￿451ftg￿ the qu8ltyofsoryic4,' and
Ir￿nt￿ and support otw n•wPy emerOn8 Ixm)munlll8s. Th& tèam at Shprnsa Stiii remomb8rn1ts
earty daya and the challenges that newly emerwng Communit￿ faco. Shpres8 alms to help
$pread tts mottel to these communitie5 to aS8iSt them In do￿l￿n&theIr identity.
"wi togerher ￿ can make J dhYernnce.- Thls started out 89 Sh￿￿.9 motto this ytar and b•came the
Insplt•tion for Citizens UK'S mrtto "Togetfter ￿ can-. l cannot think of any phrases that bgtter embodies
Shpresa Prcwamme and its
Here at Shpresa we are 8lwaya In c￿$&5 and we all ttad to develop listenin& probl¢m solvlng tOget￿r wlth
our m?mber5. t)ulld partnership to address issues while never losing f￿u5 ol the v￿rOn and imè@natlon
lor a gieater future where everrnne asprres and put the to enable integraiion dignity, idenufy
growth from nth¥ possibilities take actlon, tsaTh8fomi and fmrd. and leaming and
Smprovefflent of our quality for us all.
'You never want o serious crtsis to go to Vlaste. And I mean by that Is an Op1￿unIty to do thing¥ that
you think you i>Juld not do befo￿._ Rahm Emanuel

SHPRES4 PROGRAMME
TRUSTEES ANNUAL REPORT FOR THE YEAR TO 31 MAR(>12021 {corrtknued)
During the last year around the worfd. every cwnty was dealing enormous disruptKMs. Every I(￿1
authority, neighbouthood. street. Institution. businesses. soci81 en￿rIN￿ school and faith &art
Institution. every individuals wefe faced by one ISS￿ - Ctr¥M1.
We 811 *ere in the same tM)at where no one kn** to go about
In UK thi% somtrhow rt m8d& Ihe Yjmous" BrexTt look small eompare to the impact of COVID.19.
For the first time the Indlmdual. the govemmenl aryl the whole society had to worl( together in one Issue.
In very different ways. thi8 dtsruption and thaiienge made us all pause and rethink a fmoad range ol topics
Such Challenges forctsfj us all io take decisive &tN)n and reassert outs81¥8s-pewnally, professionaiiy, as
8 nats'on. as a worfd.
For the fitst time we ¥*ltrwssed that homelessness"￿Tr be efadl¢ated rf the will is there, working from
home and nexibility at woth was not a request fmm tertaln empwes but 8 necewty for employer5 and
the government. il was ¢leai thai di&'tal platfomts i*n offer fast and fle￿I)Ie worklng platforms and be
ustd cross s8ctots.
But at the Same tlme th15 sltuatlon unlplled the yp In wovislon migr8tlon. th￿ seeking ￿nCtuary,
equality, safety and made thesè i8sues more appaffjnt in our society 85 we were all In the same boat. For
the first time our mainstream businesses were forced to woth trfether 8fKJ seek solull"on. we saw funders
Ilsten to the small groups and offer tsiknred servKe3, more than ever the community leaders and grassroot
specialist Instituilons wffjre recwlJ•d for th•lr ¢re8t work ttffy do to suppirt the most vulnerable people
they work with.
For t￿ Ilme the govemmgnt had to react to •n unkr￿n siiuation ènd test different methc*Js to solNe
IL Very often the clarity w88 nol there ond there were cOnf￿1ftg messages, tests and lèaming and
rnfle¢ilon.
When clartty was aChi￿d rt Was really helpful to confiognce and trLtyt on legdership e.&
Th& approval of 8 post.8rexf( EU trade deal h88 W'ven tsJsines88s • greatèr dégrèè ol ¢èrtalnty 88
to what Bre￿1 will really mean to them as tA*l1 as to Indlvhjual In terms what Ihey nee(1 to (lo to
settle worf( herg.
Now that a road map Is dravffl wllh the vacclne around the worfd, and wlth vacclnatlon
programmes now unde￿aY in many countries, has given the hope back to the nation and the
wodd ano rt is helplngeveryone lo Iwikl trusi in lead¢rnhip again.
Now that the road map has ckar rns$a￿ for p8ople and Instltullonal Irust has 1)ttn built and
hope reinststed.
Our wodds at all leveL8 were tumed urAide d¢y*n and thTtyJghout the year we were forced to find different
Wa￿ of funth"oning and we must, h¢yI￿r, restst the temptstion to think of going back to how things were
as qulckly as Fosslble. This chac6, thrs ¢rise5 di5rupts)n we ha￿ tsced hes brought us to 8 signthcant
crossroaos. and a Uefinlng moment in OUT lives. We must decide now where we go next.
Here at Shpresa we saw this period not ¢Mty to respond to the crtses IvA)icl) ￿ 10 811 the time and agaln
we did) but to use the change of the political. soci818nd e￿n0m￿ lan(Is¢ape as 8 great opwrtunity to
think out of box and Tefflect at each step and Compare our decision. how to rtsFond. how to run the
provision we had. we used this period to Tevth4 retsjild and improve at 811 levels and rethink our future. We
were able more than ever to share with othets. htyw to work under pressure of emeoencies. how lo
reswn¢J aiming to resolve, how to care for one an￿her and far £￿ater. how Io Ltse creative problem-
solving capabilities. This year we build fflore Strateglc partnetship aildre&sing all the needs to help people
with b8sic nfje(Is. benefits. emFdoyThnt issues. immigrath)n issues. employTnenL and migration.

SHPRESA PROGRAMME
Trus￿ ANNiIAL REPORT FOR THEYEAR TO 31 MAR(*1 W21 {contJnued)
The beauty ofthis Situati￿ was that none of us had a "pwwk" fcff dealingwith Ihese kln(ts of disrupts'on
we were faclng but txjr clanty about whèt the needs of our community members We￿ and what can te
done and how helped many of our S￿laIrst P8rtne￿ to Unde￿tar￿ and through our
joined responses to meet our member5. needs. w we know that the￿ are u)mmon resportses, such as
in¢reasett inwslment in digital skills and capabilities and t￿￿￿3t1nE more SLtstsin8bk way5 of lfving an
woikin&
Thls period fwced us rethink our attitude5 ￿ ele￿ing from travd and lifestyte. to the role of our
buildings contributions arKI responsibility for the en￿rOnrnent in¢I￿ling a cleaner air for our city. In the
mist of all of these Chan￿ where all the Wltical, econoftuG enyironmental and strial aspect of our live5
were changed us as 8n organisation:
Designed for the first time our di￿￿1 Stsategy
With the support of IC4 ￿ ￿re able to Reviv￿8 our S J*ats stsategK p￿n
We are 7wcffking with NQrfO and stsrting the kY(*ess to in*•*sting volunteerfs otsality
assvfdnce
Working t0￿drd$ gaining8 quality assuran￿ for ourad¥ocacy proj
Evaluats and Value our advocacy. researth and kK4iry
Developing a s(xaal prescribing pioiect
These were our gui¢Jes to keep usfocused, keep us sth keep ￿ grourthd, keep us ready.
tt looks that we have now a road map to ¢(%me tyjt of these crEes. *thfich we shoulo not fooeL The
partnershi￿ that we build. the ways of we discovergj, the determination, the fecognition for
e8ch other's work. fl￿b11￿Y. re¥*¢L care 8nd emkthy we sho*Ed while we worked together. the careful
listening and solution fO￿J$e[l approache5 ￿ a¢okKed should ￿ntinue rf we want to aspire for better
worK soclety. lffe.
Chjr advice s we sfK)ul(I never rush to go back to the prKbr ￿ lrfe we had. bui defift1￿ty use the reflection
and the th to l)uild and the to115 and knowl• we gained to draw a new road map.

SHPRESA PROGRAMME
TRUSTEES ANNUAL REPORT FOR THE YEAR TO 31 MARCH 2021 Iconttnued)
ri-i Howwework 1-11
'ryful partn•rthtpIB
S•ek t*SLxYC•5
S•fv&e u'.ef
¥01t￿ inforni and
(frff•ff•nt parts Ot

Page 18
SHPRESA PROGRAMME
TRUSTEES ANNUAL REPOFff FOR THE YEAR TO 31 MARCH 2021 (contlnued)
Our Theory of Change
Shpr•

SHPRESA PROGRAMME
TRUSTEES ANNUAL REpoirr FOR THE YEAR TO 31 MARCH 2021 (contlnued)
We know that the Albanian community 15 the newest community In Lon(lon but is not insignificant in
numbers nor insignlfl¢ant to the economy- we are talking about IW,000 people lestimate<J number as
there is not any reliable source of dats) mainly coming here as asylum seekers. refugees and migrants. We
believe that Ihe change should be cwted by people and they are the experts on how to do it. Jonathan
Ell[8 was invited again to wor1( WTth our members, partners to help us shape our dlrectlon.
With all of the external conversatlon4 one conststent tsctor 5t¢)od ouL' I( was qulte outstandlng how thts
dlvetse group of extemal organtsotlons were b)th so motlvated by their contact wlth Shpresa and so keeft
to do more to collalJor8te wlth Shpresa. In my professlonal experience In the NGO sector going tsack over
20 )Ears, I have never come across such an incredlble feedback for an organlsation from thelr exlernol
partnets. They are all incredioty enthuslastic about thelr engagement with shp￿sa. and have l>een
touched Oyyour work
I can do no better to evldence thts partlcular polnt than ty highiightlng the tsct that one of the local MP&
Stephen Tlmms, rea(Illygave up half an hour of hls tlme toioin one ol the group convernatlon& He spoke
wfth passlon about hls odmlratlon of Shpresa and he exp￿SSed hls wlsh that tt￿re could be more
Shpresas In the county to help rep￿sent other migrantgroups.
He then wrote about the development and ch8racterlslics of Shpresa Programme.
E•￿)￿&1*
Every o¢anlsallon wlll Inltfalty be based on a good tha. No matter how good that Inltfal Idea ts, It Is so
Important to take stock on a regutsr basls to ￿luate that Idea and set a future strategic dlrectlon. Ttsls ts
certalnly how Shpresa was set up and how Shpresa h8$ conducted Itself every)ear at the beginnlng and
every flveyear on the past 15
Inltlally they had no experience at all of runnlng an organisation. They slmply had a strong des1￿ lo
impmve the Ilves of themselves and thar communlty. Back In 1999 there certainty was no Strateg￿ vlsion
for what would ljecome Shpresa. Init￿lty though they could see the need lo provlde adv￿ to their
¢ommunity around certaln baslc services such a5 accesslng sehools GP, advice or genernl practice In
East London. And they very soon attracte(l a CO￿ of around 120 families interested In such support. They
We￿ Initialty very fortunate to a host organlsation RAMP (Renewal refugee and migTrnt project under
the Renewal Progrnmme umb￿118), which was wllllng to help them, traln them. gfve them some limltsd
space and also to enCOu￿ge them to take re5ponslbiiityfor thelractAons.
A major tumlng point happened in 2002 when the founder currently the CEO Luljeta Nuzl was able to
attend a cOu￿e at the School for Social Entreprerteuts. Prlor to thls polnt, she hatl not regarded herseK as
8 leader, but now had the opportunlty to legm 8boul good leadetshlp and lo develop key skllts such as
bullding a vlslon. buslness planning wlth keyoutcomes ènd use Action leamlngas part of herdevelopment
. Afterextenslve consultatloft wtth the communlty, Shpresa was establlshed In November of 2002.
At thls wnt they wetE keen to establlsh an office base, but thelr requests for help went Igr70red. They
were beginnlng to start working on pmiects such as Sure Start as well as on women's projects and ￿th
worklng provldlnggroup work at malnstream schoots and training for thelr teachers Inltlally they were

iio
SHPRESA PROGRAMME
TR(￿ ANN114L REPORT FOR THE YEAR TO 31 MARCH 2021 (Contlnued)
keen to go where the resourees worg, but knew that they had to Incrnase thelr vlslblllty to be taken
serfously. They eventualty pltched just for access to stornge spaee at Froud L*ntro, whlle tljelr group
actlvltles weffj offered to a number of local prlmary schools In Newham, these schools offertng Iree
use of thelr ￿Mtses In exchange of thelr parents Invofvement at school Ilfe, actlvlfles wlth the chlldren
and parentlng tralnlng Informatlon In the Albanlan 18ngu8ge. There were 5 keyelements of Ihelr worlr..
user-led.. belng 8 104rnlng organlsatlon,. worklng In partnetshlp,. b91ng ouiwarLI lookln& and assesslng
Impact.
In 2004 the Alb8nla had reallsed that ¢helr members were havlng lots of tssu8s whlle Seeklng asylum, or
thelr Oocumentatkni was very often lost. An oppOrtu￿ty aft￿e to be part of Lunar House enoulrles wlth
South London Cltlzeft5. Shpresa was able to play a key part on thls camp81gn, ond as a result the Home
offlce r8bullt Lunar House to be a better plac6 wlth more humane condlllon5. Thls tho blg wln for
Shprnsa Internally as 11 en8bled the team to achlevo reo1 changes. and helped bulld thelr ethmal
pr8sgnce and trust. Org8nlslng be¢ame a part olever￿$&YlMe wlthln the organlsatlon.
80th SSE and Cltlzens UM have had a great Impact ￿th how they Influenced not only the leadef5hlp t￿rn
but the whole operatlng model of Shpr858.
They wer• then abh to 8ttrnct oevornl rfr•nt8 Includlna a arnnt from the ￿lImMer of Hope. wh8rn they
delfvgred on moblllslng around 2,000 membets of thelr ¢ommunlty to attend an e¥enl In thelr tradltlonal
costumes. They were already showlng thelr oblllty to moblllse thelr communlty. From 2003 to 2007 they
Were successful In gjlnlng more fundlng andgalned the Queen's awèrd.
In perlod, they w8Tr atso establlshlng what would become thelr core valu85 and apprnach.. prowdlng
Clear Inform8tlon,' estèbllshlng hope In rh8lr wmmunlty a real commltment to genulne 1151enlW and
d&veloplngpr8Ctkal sklll$ wlthln thelr communlty.
In 2007 they secured the bulldlng whleh they l￿d dr8amed from outset from Aston Mansfleld and g81ned
8 15 year lease taklng respOn￿￿lIty lor the operatlon81 management of thls propety. Thls was a big
development for them as they had prevlou$ly had no e￿rIence In property ma￿geMent. Nonethel￿$
they took over tho top loorof thls offlce, whlch would become thelr operatlonal base.
Thern w8$ another ¢rlU¢al moment In thelr development In 2007 when 8 woman In thelr communlty
tragic8lly kllled. They followed up wfth extenslve consultatlons wlth the communlty and speclallstprovlder5
In the fleld. ancl as 8 result Shpresa declded to t)ecome a volce for rhe unheard volces In Ihelrcommunlty.
Thls was a turning polnt for them, and a crltlcal Identfficatlon of thelr core strateoc purpose.
In the pertod up to 2007, they had been keen to provlde opportunltles for thelr communlty to come
together, to mob1115e and to perfom. Up to this polnt they had been seen as l)elng helpful to thelr
communfty. but from 2007. they re501ved to be both helpful butalso ch811enging to thelrown community.

SHPRES4 PROGRAMME
TRusfEES ANNUAL REPO1￿ FOR THE YEAR TO 31 MARCH 2021 (contlnued)
As a ￿sU1¢ of thls new strategic dlrectlon. they l)ecame more r￿uSed on the Importance of mental health
In Iheircommunlty. Theyapproa¢h¢d rhe Women's Therapy Centre and attracted ftindln& whkh they spllt
equally to provlde a safe Spa￿ formembets of thelr communlty to Sho￿ thelrexperlences. Theyasked the
thernplst to come at the welcomed places to Sho￿ Infomiatlon about mental health, and theyasked
Women's Therapy Centre to employ an Albanlan speaklng tharaplst.They were beginnlng to appreclate the
Importance In thelr role of cultuTrl medIat0￿ and they wern rnali&ng that th&y could be effective by
proV￿l￿g such intonswe support onty bgcausg they knew their community so well. They had I￿ned
and they had built Inisl.
Shpresa was also detemin8d to leam fmm every SIn￿e eng8gement,' they committed lo
becoming a genuinety leaffting 0@an￿allon. and to create the opportunty to be able to refl8ct on thgir
learning from both engagiiig with individuals and ￿$t1[ul10ns. They wern keen lo take a pragmat
appmach to support the community, and were highty mobvated lo find opportunities to wort( ￿Th
Partners who wern inlerested in solving ￿sUeS.
In 2012 thay went ever further they wanted to see rf they could help other community gmups lo
repliGats Ihe rnodel. Knowing that for m8ioftIfy of gmups Ihe buggst hurdle is space. They supported
for three Yea￿ 11 pamls gmups induding." Somali.. Portuguese.. Romanian,. Turkish,. Eritrean,.
Kurtlish.. and PoI￿h to replicate their model and all these groups within one year were able to have
a¢tsss to s¢hool forfree and crn8te partngrships.
Amlnow
Durlng the past year at Shpresa. they don't let crtses go to waste fhey moved In one week everything
onllne. developed a digital strategy, rnviewed the 5 year strategy and responded to Covid.19 ty ¢￿tIftg a
new Covld emergenty team, where rhey ￿crufted over 90 none Albanlan volunteer5 to offer food delivery,
rirtan¢lal support, laptops and data, benefits arfvlce, and doubllng thelr counselllng. M05t of the voluntee
We￿ lawye￿, social workets, teache@ and youth workern wfth whom they had bulldlng relatlonships over
the years
They were also learnlng about the dffre￿nt approaches that they needed to take In developlng English
classes In thelr dlfferent areas of operatlon. For example." In Newham, such classes would be focuslng on
the needs of people navigatlng the complex asylum system. While ift Enffelcl, the focus would be much
mort on Suppo￿n8 people to develop the language skflls for effective Job appllcatlons.
In thelrsupport for cljlldren wlthln thelr communlty. they were beginning to appwlate that they needed a
dlfferent approach for chlldren who had been bom In this Country. and for those who had not ènd had
arrlved as asylum Seeke￿ For the latter group, they soon Op￿Clated the value of cuftural food for
helplng these ¢hlldren to acclimatise to thelrnew envimnmenL
Thls WO￿ wlth such young ehlldren, encouraged them to develop specr81ts1 partnertshlps such as wllh
MCLU. fhls partne￿hip enabled them to build tallored support for such ioung peowe. but it atso enabled
the lawyets to develop a broader unoerstsnding of theseyoung reople than had prevlousty been obtalned
sofetyty contsct wlth them in court

Paoe 112
SHPRES4 PROGRAMME
Strategically they also l*came fflo￿ Interested In the 7fdlu8 of campalgnlng for thelr Lx)mmunlty. They
started slowty arml made steaty progrw In thelr eaty the focus was m¢th tyj developlng
lattonshlp ￿1th one organisatk)n at a time. and maklngsure that they reallyÉot to krnw each other and
that theIrpartne￿ unde￿(￿¢ their communlty.
rhelr work wfth Cltlzens was a forna￿ part of the Strategic develowwiL The partnershlp gave them
li5tenlng ￿lts ar7d power anaW ski114 and thts collat¥)ratlon *ve th8m the Invaluable Inslght that they
Can ontywln when they wort( with
Thls collaborttlon atso gale a th12Z to rnernbe￿ of thelrccynmunltyshowlng them how thlngs can actually
change when ￿)U work togettw. Thls shared experlence chalkngedsome of the extst1ngpei5pectiv￿ that
membets oftheir community had ts￿t from th&Tr county. The sense ofexdtement and twlbllltyalso
encouraged more membets of the community toget In￿￿EdIn campaignlng not just the small number of
staff Mernbe￿ Shpresa shohed thar they had an abijlty to moblllse tl]eir community but were also very
keen that Indlvlduals t(rf)k thetrown res￿￿lIty.
They aTr also verykeen to acUVetydemo￿te thot theyCh￿l￿￿ the skn"11s wlthin thelr communty. and
that people were certalnly not *l)rth1￿ They *tre very su￿$ful In securlng tyacements for membe
of thelr communttles wfthln scho* aThJ tI￿n enabllnÉ them to securn pernTranent fvbs as teachlng
assistant&
Increaslnty they are now supportlng mlgrants wlthln thelr communlty who have no recourse to publlc
funds. They are provldlng Invaluable help wtth tsnguage sklll4 and for people to know thelr rights, and
wljere to seek ljelp. They are also ￿nd op[￿rtunttkS to invtte furth to come affKI ltsten to the Ilved
experlence of these Indlvlduals
Shpresa krt0￿ that it is nor justaljout tloingthings for{￿oWn communlty. lyrtalThrt seeklngto Improve
the lives of thelr communlty by wo￿(￿6 wfth ott￿5.. thts is how they Orfng atKJut real change. They know
that Ir ts hany to do, and k tskes tlme w bulld the necessary partnetEhlps. l)ut thts Is thelr pmven metl
ofsupportlngthelr communlty to beaotive oittiens In the UK forevery1￿S beneft

SHPRESA PROGRAMME
TRUSTEES ANNUAL REPORT FOR THE YEAR TO 31 MARCH 2021 {contlnued)
6 Pillars of Success
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•Jol

SHPRESA PROGRAMME
TRLrnANNUAL REPORT FOR THEYEAR TO 31 MARCH 2ff21 (Mntlnued)
To(lay Shpresa Is a Tetstered chanty InumLw 1110688) and a f>m)8ny limitv3J by guarantse Inumber
46928801.
shprtr￿ ths J*ar offered help to ovu ￿ p* . arvj hebj on £702 z(Mi •8wlon . 21075 Jjom
delivfjry . 14 w•blnav8 Wt*rn 274 . 92 ￿lUrtee￿ were r￿rUIte{l and formed the new
team of the volunt￿ts called "Cov"¢d em8rgèrw team- •nd 100 Plb•nlan •￿Idn£ de¥elop&J
thelr skllls volunteerlng with Shpr¢sa. We ouf dlotal bti*tstr and imF4emented IL I￿￿Wed
our 6 >wrn Flane and conts.nued to lthn eb*n when it was hard
Covld woved one morg time that Shpr￿a l¥ogr8mme is 8 resillent matuffj organlsatlon. 8 (tser le(1
Or￿n188t60Th which Is ¢arfven by Its members and their lived ewnencès. E8¢h thtr staff 8nd volunteers
work to foster InteyJation and to support men. women and childien, enablin8 them to ￿ntribUte to the
eommunhles In Wfi￿h th￿ live and work. Shryes8 16celved the Queen's Aw8rd lor volUn￿rIn8 In
2004. We hoK1 the London Youth Quality Mark, 8ronze at*ard and ar• ￿)￿(Ing towards revalIda￿On for the
lver and Gold Award for excel￿nCe in our Youth Work pr(MSiOn.
We al80 prevlously held:
The Spedal Di8tlnctSon Award from thè N8tlcffl•l Resource fAntre ft>rSuppl•m&ntary Educ8th)n for
excgptlonal all round high quality supplementsry xhoob provigon.
We were èw8rded the Ftyum lty H•alih •nd Wdlbdn4'$ Cofflmunltb8s of Heth Award for tlhi thlrd
year Nnnlng in 2016.
In October 2016, ￿ ￿re delighted to r￿1Ve the Marsh Awarf for our o)ntrfbution to the 118ht
arfalnst mo(Jem sla￿ry for our work wlth traffKked women ènd children.
Shpresa progrnmme fully 8chIev￿1 thè Tru&ed th•rOty1g￿I 2 Quality Marf( Iknown •• PQASSO le￿1 2 4th
additlonl from NCVO In August 2018.
Thls year w• startod the process to ialn the 'ln¥gsJni on Volunte•rln¢ quallty Mark and r•nvw the Gold
standar¢Js for the Youth pfovlsion.
At Shpfes8 we eome Into contsct ￿th and supEh)rt many hyndreds of ￿baThIan 8peaklng pootye. chlldren
who leom Ajbanlan language dancin& perfomin& w in¥L)Iv8¢ in sports, parents who 18am English and
rentlng skllls. ¥olunteets who get training and support 8n(I later on icth, women that suffer domestlc
VIO￿nCe and get protected, people who need infonnation and gul¢Jonce, food or clothes. Shpres8 has
bocome the f8mlty for thts young peo￿8 who ar¢ here without th8ir parents and h88 beeome the
ganL8atson wherg we all can krbrKk for help and they will try Uw"r l)est to help.
¢her the Yea￿ the CEO had the thance to woth with many MPS, local councillors and partners wlth whom
we have been able to address the wices and the issues that tyjr uws were telling us. ty we found out
through our one to one or 8Youp worf(. She has been awarded with a numbef of awards and recelve(l an
Honorary Award as Migrant and Refvgee Wlynan 01 the Year in 2012, Oavid tytal Award from thg
Chartered Institu￿ of kn"ngU￿ in 2014 In recoenibon of my wc*ts with *pre5a fostering the study of
communlty Lgngyages the Amb8ssador FLY Peace from UnNetsal Peace Federat￿n December 2016 and
In M8y 2017. the UK Foreign Swal Entrepreneur Awar(I from m￿eY Gram.

| 15
SHPRESA PROGRAMME
TRUSTEES ANNUAL REFY)Kr FOR THE YEAR TO 31 N14RCH 2021 (contlnued)
Despite the ¢hallenges everyone here at Shpresa remains dedicated to reach, to mobili5e, to inspire
other5 so they can gain the skills to help themselves their families and the communities whete they live.
Central to our approach is supporting individuals to get informats"on, settle, integrate with tjignity and play
an active role in swety.
These are the projects where we focused our attention this year
Chlldren and Young People proJect - alms to Improve the Ilfe, education and the wellbeing of the
Alb8nian-speaklng chlldren from refugee. a$￿uM and migrant backgrounds as well as enabling
their voices to get heard.
Women's Heath. Wellbeing and safety pmject - aims to improve the chances of the Albanian-
speaking women to break the Isolation. loneliness and other barriers so they can improve thelr
health, integrate within the society and play a full part In thefamily, community and sc¢iety.
Volunteering proJect- aims to promote volunteering amongst Albanian-speakingcommunrty as way
to Improve their chance5 of employment as well as their education and health. At the sam¢ time.
as an organisation we offer work placements and internships. and team challenges for business
teams.
Adwce and Advocacy project- alms to provide. in partnership with other providers sueh as MICLU,
Money A+E, Horizon, Manor gardens . New EUrOpear￿ advice and advctacy on behalf of the
Albanian-speakingclients in various field5- such as beneftt& Immigratlon, settlement, debts etc.
Campaigning - aims to engage. up-skill and empower the Albanlan4speaking people living in the
UFS. to work together to solve the problems that matter to them and forthe common good.
Training and Education- aims to create opportunities and suprxjrt Membe￿ to identify and access
training locally. We are working in partnershlp with NALS, Alisar Prospects trainin& Barking Adult
College, Total Famity Coachin& etc.
Emergency provisK)n aims to provide relief for financial hardship. in partlcular by prowding
financial sut)port. clothes. food and access to data to thè most vulnerable group by working in
partnetship with partnets and local authofity gjch as Newham council.
Resour¢es 8nd fe5earch - aims to share our learning, model of working and resources with other
user-led groups to maximise our Impact and play our active role in society. We also want to get the
vol¢es and lived experi8nces of OLtr members in research, so we are currendy working with UEL
Yort( University. UCL, Llverpool Unlversity and Southampton University in a number of research
projects.
Through OLtf fundrnising efforts we have managed to raise money from the following source5'.
Online via Just Giving & local wving platfforms
TnJsts and Foundations
Local authorities
Government
Fees
In 2020-2021 Shpresa provldgd:
one to one support
emergency 5UPPOrt in the form of financial. food, clothes. digital data
SUPWrt which breaks down women's Isolatlon and enables them to leave the1r homes and access
a range of services, Inrtiaiiy at Shpresa Programme and then at other agencies in the local
community.

SHPRESA PROGRAMME
TRusfEES ANNUAL REP(h7f FOR THE YEAR TO 31 MARCH 21Y21 (corrtlnued)
inf0m￿tiOn that help *Dmen know arrfl Unde￿lar￿ UK uJltUTe and their rights and resrx)nsabilities
within this country. We continued to run our very popular women's sutwrt groups which have
l)een extemalty evaluated to engage *wnen and provide essential information which creates
opportunities for them in their local o)mmun5ty.
trainin& ¥oluntsering and employment oFy)rtunthS. We offer Awien b3ining at ShFKesa initially,
enabling them to leam Enoish. about mental heatth and pyrenting IT and how to volunteer. W
then er￿uraged them to d&elop their ￿nffidenCe by wjurrteering with Shpresa. Once they
developj their skil& ￿ assisted them in undertaking *Jcational training or Y￿unteering at other
NGOS or in5tiluticffls other than Shpresa. We also habt a very successfvl track record of supports'ng
women into ern￿oYMent Mainty we have hel￿￿ people to ac¢e5s Teacher Assistant couts* IT,
Eneiish an¢J pbs in partnership wlth NALS. Barking College, Ai5ar f*o¥ects Tiainln& etc.
children and pewe with a range of servTrces to support their integration. raise thetr
aspiralior6 and attainmenL We offered Albanian siw'ng and language clas5e5, heriiage and
rtU￿. swrts. photography. leade￿hIp and sc¢ial action and Trnjlunteering opportunities to JDung
peo*. We increase their skills and Confid￿ and help them to realtse their full tthnts'al.
families Imng in shared aC￿nn￿)d*￿ to one story telling and peer to peer supprt
ung people the Opportun[t￿ to get inNY)W in the growng ￿lIngUa1 research led by UEL. to
leam how developingtheir mother tongue via our NJbanian s¢P￿ seNice can impact theirfuture.
We know that mother tongue support assists ¢hil(l￿n and yDung peO￿e in their acquisition of
English. their cunural identrty arKI their sense of them*ves. In the coming year we would be able
to mofe of this impa¢L
lTrJked after chihjren a range of opportunities to get involNEd in SE￿ art. access mental health
and good ￿081 ￿preSentstIon by working in rortnerships with Corydon Drop In and MICLU and
volunteering opportunitie5 SLKh as spcrt immi8Yation, mentsi health. heathy relationships.
Organi￿n& and research thampions.
Ic#)ked after children with tefriendin& btheTe * match them with ￿L￿-AItsanIan speaking
¥oluntee
leadership training and srfial action all and get inbthe(l in socwl action project Via Organizing
ITELCO and &￿th London &trze￿ London yiNJth, eto
support to membets of the Abanian speaking c(Mnmunity to be￿me fvll and active at1zu￿. We
support all member5 of the famity to M?luftteer. to ¢ampaign. to facilitate ano take in events
that celebrate the Albanian community and other refugee arKI morant communities. We share our
model ofwothing othercommunitw. training and $Upw￿rig m￿, women and children to act
as mentor5 and role mcthts irtspiring wsrtive dwnge.
awareness d the needs of unafx•mpanied aWm seeking chiklren, including those who have
ljeen trydff￿I(ed, a¢JYocating for them and providing a range of ser¥ice5 from infonmation session4
trainin& ¥dunteoring opportunitie& therapy. skills devek)pment and tjefriendir
information and rose awareness on viden¢e against women an($ girts I'VAWG'I among Mbanian
speaking women not using Shpresa's serv￿& we kn¢)w we have ¢hanged culture / attitudes to
VAWG amongihe majority of Ihc6e who use Shpresa's ser¥Fce5 bLrt we are awafe women are being
brought to the UK ty men tMthThrtvi8as or traff￿￿￿1 and thatty are not aware oftheir riohts and
unable to 8c¢ess help.

SHPRESA PROGRAMME
TRUSTEES ANNUAL REPORT FOR THE YEAR TO 31 MARCH 2021 (contlnued)
awareness and opportunities among other ag8n¢les of the cultural background and history of
VAWG In Albanla to facilitste responses from the police, social seNces and domestic abuse
agencies which best protect the women and chiloren at risk. Recently women have been killed
after being In ¢ontsct wllh statutory servlces. and we want to reduce th& risk of that happ8nlng
again.
gwargness about th& ￿nIuS ￿mp)Ign and sUp￿)rted the member5 of our eommunrty to tx
part of It . the Br&ylt deadlln• ond applying for the EUSS, th¥ w)tlni ￿Mp•[￿ ¢Juring the mayornl
eleetlon and ¢•ld inform8tlon.
taigete(18ervices whlch addre5S the very re81 needs of trafficked ond abused women, speclflcally
therapeutlc serylces and other servlces to address thelr mental health nee(l&
return to woth opportunitles or galnlng employment for thg flyst tlmg. This Is something whlch is ol
great Importance to almost every person we work wlth and every tlme we consult oui servlcè us8rs
thoy ask for more help In thls area. We have bullt up strong and PTodLtctive links with local trninlng
provlders and employpr5 and we are dellghted that we have eontlnued to build new partnershlps
to be able to traln women In TA and EnOIsh.
tralnlng whleh give8 infomatlon on the needs of refugees end a$￿￿M seekers and the opportunity
lor trainlng p8rtlclp8nts to identlfy how to develop bost pra¢tice In response to these ngeds.
However, wlth the Incre888 In our woik wlth un8c¢ompanled mlnors, the demand for our training
h8s grown. There Is 8 gap in Informed, practic81 tralnlng for those worklng closest wlth
unaccomp8nled asylum seeklng Children and young people from Albanla.. fosi&r carers, tèaching
stsff. the pollc¢ and membets of the Youth Offèn(Slng Tgam. Shpresa has dellveied tralnlng to 811
these groups using resources developed wlth young un8¢companied asylum seekers them5elve5
and, when approprlate. gupporting these young people lo dellver el8ment8 of the trainin& The
feedback ￿ have h8iJ from tr8ining particlpants h8s been conslslently high.
IWI our serv1¢•$ were dllltally provlde(l zoom platlorm and durfni the easy of lockdown we developed
new Inltlative such 8$ Our Stratford Park Dream, gardenlng, etc.
We built robust so¢lal media, including a rthv webslte. twltter leed, Unkedln In profll$ and
newsletter.
We encourageil people to walk daily and offered group walklng posslbllltles.
(￿r 5.000 people used our seThlces durlng th1$ perlod and 3,246 membgrs of the Albanian Speaklng
Communlty I'ASC'I rgported thls year that they..
are informed and aware of thelr rights and rgsponsibiliti'e8;
have suppjrt neiwoTks;
are confi¢JenVself-assured;
feel safe..
have a positlve sense of identty, and
have improved their skills/ volunteer/ tralnlng / ¢mploymenV heabth.
2,943 AJbanl8n Spgaklng People I'ASVI are better informed and hgve greoler undetstandlng of their rfghts
and responslbilities..
1,047 ASP havg Improved skllls-
1,183 ASP experience improved health an¢Y well-belng Iphysical arKI ment811.'
1,197 ASP are less isolated and have more support networks.,
1.206 ASP have a strtsnger sense of positive Albanian / 8ritish ¢ultur81 Identity; and
132 Individuals from other insb'tutions expressed that shp￿58 is trusted. respected ant1 listened
to by provldetslpolicy makers/funder¥ commissioners.

PaLk 118
SHPRESA PROGRAMME
TRUS[￿ANNihIL REpoirf FOR THE YEAR TO 31 MAR(X 2021 {contlnued)
We have held 14 weblnars and 12 semlnats / e￿ts, raising the issues fa(*d by the ￿￿onIan communlty
here in the UK a$ well as sharingthe wlture aNJ herrlage and ¢ektrating achievwnents.
Shpres8 to wlth L￿￿Oft iitizen$thi8 >•8ron the:
settling our seWed status. aiming to get a setuewt for the ever)￿ne who calls Bn'tain home.,
Mental Health CampaipJ- almin4 to increase acce5S to supwrt and iMrrto￿ the reTration5 Shi￿ ol
the local oig8nisation& NHS. and LI￿al Authori￿S..
Uvlng Wage Campaign- alming to get more emrAiwis to b8￿me living wap emplowjrs., and
Supported Lift the Ban carn￿81gn lead by refugee acb.on - 8lmin8 to wve the right to wort( to all
m $8ekern here In thg UK.
FundrnlthA
Fundingsecured:
Reachlng Communlli¢s Enrtland . 5 y4ar8 yanl for SJII ChonOng Our Fuiuro FYol¢¢t (Womèn arKI
Volunte8rlnii- endln4 Cttot*r 202L
BBC Children In Need small - grant for 3 for the Abanlan School and hgrltage Project at
£IO,OOO/year for Stptembèr 19 - August 2022:
BBC Children in Need . 3 yaars 8rant for looked after ¢hldr•n In cro￿lOn •nd•d August 2019,
r¢¢ei¥ed anoiherthre• grants up to August 2022;
Croydon CounLyl. l year grant for mental health WO￿ *wll 2020 - Mgrch 2021;
aty eridge Tft￿t . 3 )*aTr yant endlng M¥ch 2019. rxeOb*d another grnnt for tK* >wrs to
September 202¥
Trust for London - 2 yearn yant 251h Juty 2019 suprthnacor• functlo
Uoyth 8ank Foundatrf>n . 3 yearn yant io develop our athvcacy TA4lh s1)un8 people, ends Aprll
2022 wlth poientlal for thw.year ext&r￿10n',
8arklngCounts'l - I yant of £20.000 for pro￿510n In the bomffj:
Young Londoners Fund. 3 year¥ grant to wlth young Fwple ending Decembg12021:
Retumers Fund . l ytar 4>)ntract errfJin¢ Soptember 2020 pertnernhlp wlth TWIST - Govemmonv
Equalities offlce:
Paul Hamlyn FtrJndation . 3 >wryJ V8nt for Ihe Project in Partmrshlp MICLU Iryojoct l•d by
MICLUI;
TNL. 4 year grnnt for inu88slng the eapwdty of MICLU for the 8re8klng the (*alns PfoJect eThling
June 2024.,
Henry Smith Charlty- 3 >*ars grant stsrting 20th Aprll 2020 f¢Y the ad¥o¢aty rAolecL'
From GLA for Walking and Wingand Intergenerntion woiecL
From Tamwn Tax Communrty Fund for the DV projert
For 19 emergency from LCRF, PHF. T4L Clty BrKlge ond Awards for a11- 202012021.
88frow Cadbury Trusttthe Nathinal Lottery CommuThty Fund COVID &jp￿rt Fund. . to address th8
urgent nee(1 ftjr mental health SUp￿rt lor *vmen frMI the ASC by Wofk in partnership with an
banlan speaking rffj¢hotherapst and train womgn as mental I￿lIh champions.
Rewnd and Adapt Ftrogramme 15 supporting our trganisation M) providing the vllal seTrices
required durlng and after the COVIt>19 pandemic. and to share and a¢Japt our practice in
res￿r￿& to the crtsis.

SHPRESA PROGRAMME
TrUSTEES ANNUAL REPORT FOR THE YEAR TO 31 MARCH 2021 (¢ontlnued)
Fundlngour worft
Shpreso Is aware that the lunding Cllmate 19 challen&'ng for small to medium sized NGOS. However we
have been pruoent in (Jraftlng our budget lor the current financial year and we have the capacity to reduce
planned expenditure in Ilne wrth the pace at whith wè meet our fund-ral$lng tsrgets. We will contsnue to-
Malntain and devek*p our posltlve relationshlp with charitable trusts and foundations. We are
delighted that, In spite of the In¢feaseil demand$ on many of oui fundern. we h8ve continued to
benefit from grants from many of the major trusts 8nd founijations Includin& Trust for London,
Henry Smlth, The Clty Bridge Trust, two BBC Chlldren in Need (small and mainl, Lloyds Foundation.
ReachlnE Communities grants, Young Londongrs fund, GLA l Gre8ter London authorltyl, GEO (The
Government Equalities Offieel. Croydon &Juncil, Barking and Dagenham Council, Tampon Tax,
London Youth, Jack Petchey Foundation, Newham Hgritage. We also received grants in response
to Covld 19 emergency from Barrow Cadbury TrusVThe Natlonal Lottery Community Fund COVID
Support Fund, Respond and Adapt Programme. The London Communlty Respon9e Fund, Clty
Brtrjge. Trust for Lond¢￿, Paul Hamlyn Foundatlon and Awards for AJI.
Develop the pottntlal for further statutory fur￿Ing, partleularly in Newham. Croydon, Brent,
Redbrldge and Barking and Dagenham where we are working wlth unaccompanled asylum
8e¥klni children and where we h8vÈ bèen enoouraged to opply for statutory lundin&
Maxlml88 our potentlal to generate our own Income. A8 w811 as hlflng out our bulldlng, thls year we
plan to scope and dev81op a traSnlng offer for professlonals *x)rking whth unaccompanled asylum
seeklng ehlldren.
Malntsin prudént financial control8, revlewlnl rlsk 81 each tru8tees meetln& and maklng the
necessary adJu5trnents In Ilne wlth Income $e¢ured.
Develop further OUT pllot project and Seek to bulld partnetshlp lor our Herltage work È8peclally
contlnue to bulld to the work done th18 year wlth the museum of London and Newham thuneil.
Qu•lltyauuranc•
This year we stsrted worklng on the Gold 51andaTds fof our youth work.
Started worklng on the man8Ong ￿lUnteerin&0￿311ty a¥¥ur8ncè wlth NCVO.
Pollcles
Our pollcl8s have been revbewed fegularfy and we have Introduced worklng from home pollcy.

120
SHPRESA PROGRAMME
TRUSTEES ANNUAL REPORT FOR THE YEAR TO 31 MARCH 2021 (contlnued)
n*
l¥
Our plansfor 2021.2022
We are planning to continue to provide the servi￿$ thai respond to the needs of the Atbanian $￿akIng
community in the UK.
L Lbt•n 8¢trly and to the ne•J6 vla t￿￿[dIn1 partnernhI￿ and fUr￿ra￿Tr
expand our work nationwide-
make better v5e of the social media-
uild partnerships to incfease referral pathwa￿, Includlng NHS Nla so*1 wtscrlO1rn network.
CVS networks. Home Offtce. refugee. DV. benefrts elc. and local work so we can increase referrals
both ways",
secure funding to continue to run all our provision and strengthening our work locally especially on
DV, youth piovision. immigration. volunteering & employment. education and tTainin&
environment.. and
develop a hybrid working space and continue to invest on online platfom)s.

121
SHPRESA PROGRAMME
TRusfEES ANNUAL REPORT FOR THE YEAR TO 31 MARIJI %)21 {Mntlnued)
The Albanian community across London being f#)nfthnL better oll. well Integrated and v*ll
established.
No violence or a￿$8 either 7Mthbn the ¢tynmunrty or W¥veen Mbanians and othets.
Shpresa's swvice users aware and ¢onfident in ￿Ing lo￿1 seTrice4 including employment
opportunltles and their rights.
Shpresa membern be able to build a career 85 *tll as find jobs.
Other communities and hosting community rn0￿ engaged vAth Abankgn culture and hJbani&ns
MO￿ inwl¥ed In other communities and lo¢al ¢ommunity.
Wa wart tom• Slywa:
Wi*Yely recognised for its knovAedge an(1 experti8e in working with the Ajbenian o)mmunrty.
addressingtheir varlous needs and $Irenw￿nIng their p￿illon in society.
Infomilng Iccal and national prnctice on how to work wilh/5Up￿rt 8 srrtific communlty.
AS a caring and KK&ti've blace for all Alban0r￿ to glow.
S. Shry•M WNI o)ntlnuoto or
Hlgh oualtty S￿teMS and prc¢esses to enalje bètter eommunlcation Ib)th Intemally and
extemallyl.
Monltodng and Evaluation estsblished across the organlsauon vla a ojfflmon d8ts sot.
An estsbli$hed range of more specialised Services delNer•J with pgrtnern le.& casework, UASC
supwrt, young peotye. men, older don)egtic yloleTrx. di8abled people. etc.) gnd re￿hIng
more London boroughs
More divetse staffin& incluOtn8Jx)un8 peole in lfjadernhip ￿)les.
A Sttucture that wlll enable serylces to continue to be taken to where pewe are explorlng onllne.
Support models translerrable to other communits.es and vuknerat)bg pèople, with an incre8sed
number of Shprw m¢mbÈrs active in the wlder local communlty.
In¢ffjase(I netknorks, Including le.&) henta8e. heatih. and employrnnt 8•rvic•s.
Develop a project based on lisiening to those with li¥ed expgrtences and setting up partner5hlps
wlth SW8lL8t rMWt58Uon on mentsl t*alth, benellts advlce and Immlgrnuon and empknyment
fle>Jble wjy
Shpresa to develop a hJtrM1 working spgce, whlch would be 8 comblnatlon of a di8ital spoce and
phys1￿1 space.
Shpresa to develop pmlects that ifKreose ihe u8e of tho10¢o1 park as much as Ioc81 facilitbes.
conts.nue to build relationshi￿ wrth diffe￿nI universities to bring the lived experien￿ to theif
attents'on and wort vhttt them to pr(*Juce re8ear¢h,
& Shwgea's Lo8w wlll ¢*Jme to an end 2L In the light of Covid we need elther to renegotiate
the lease or look for a new home and develop a new plan for a way to wod%in&

122
SHPRES4 PROGRAMME
TRUSTEES ANNUAL REPO1￿ Fth9 THEYEAR TO 31 MAR(X 2021 ((xwthued)
The ￿arIty i8 repJrting8 suWus year of£47.0441202tr. £27,150).
Income amounted to £553.696 12020.. £445.8￿1. 0￿81￿$ tot8lllng £23.620 12020: £13.1751 were
feceived from our supp)rte￿, rental income of £13.91012020: £17.3411 and grant income of £507.114
12020: £396.9061 to Sup[￿ OUT project activity. Fees for semces amountsd lo £9.03412020: £18.1371,
¢lrr runnin8 COSt& ir￿￿￿1n% project actmty. amounted to £506.65212020: U18,5081.
The St8twnent of Financial ktivrties on page 25 summarlses the irwmlng resources and main areas of
expenditure. The Balance Sheeton page 26 shovts the Charity's assets and Ilabil¢tles at 31 March 2021.
RESERVES POUCf
Tiustees have a dewate(I reseThe ￿1¢h curTenVy stands ai £ISO.¢J)O and Cova￿ thre6. six month$ of
Committed expgnditurg. HOW8￿r, Ihe 8oBrd of Trustees is kn)kln4 at Incre8slng thb bahnce every year
until they are able to cO￿r up to gx montrts of committed exFenditur&.

SHPRESA PROGRAMME
TRUSTEES ANNLWL REpoRf FOR THE YEAR TO 31 MAR(X 2021 (conunued)
RESPONSIBIUTIES OF THE TRLBTEES
The tnjstees Iwho are aL%o director of Shpresa Progrnmme for wrposes of the company lawl are
fesponsible for preparing the TTUStees' Annual Report and the financial statements in accordance wlth
applicable law and UK P£cwntingSlandard5 IUIMted KingthM gw*ralty P£¢epW A¢counting Pra¢ti¢el.
Company wuires the trustees to financial statements for each finanoal year which give a true
and fair Mew of the state of affaits of the Charits￿e company and of the incoming resources and
application of Tesources. incltKJing the in¢ome antl eXpen￿rt￿￿. of the ¢haritsble company for that period.
In preparingthese financial Statements, the Tntstees are required to:
Sdect surtable accounting ty)licies and then apFty congskniur.
OtJseThe the meth(Kb and principals In the tharities SORP,
Make judgements and estimates that are reasonable and prudenL
stste whether applicable UK Accounb"ng Slandards ha* been folltr•ftd. sutgect to any material
departures (Ik8dosed and exFAained in the financial ststements:
Pfepare the financaal statement ￿ the wng Co￿eM ba515 unlets it i8 inaprMDwiats to presume
that the ¢f￿rity will contr.nue to operate.
The Tfustees are ￿spo￿$1b1e for keewng proper accounting rttords whth dis¢lc6e the ￿sonable
accuracy at any kn'me the financral Wion of the charity and to enab￿ them to ensure that the financial
statements comply with the Companies Act 2006. They are a150 responsible for safeguarding the assets of
the charitable company and hence for taking reasonable Steps for prevention and detectlon of Iraud and
other irregularities.
This report has been ple￿r￿j in accordance wilh the Statement of Rec*Jnmended l)ractice.' Accounting
al￿ Re￿￿ng by Charities FRS 102 ljanuary 20191 and in a(£ordance wilh the SFecial provisNJns for small
companies under Part 15 of the Companies ILt 2CM)6.
Sighed on behalf of the Trustees
Shannon Griffin
Chair
Approved bythe trustees s)n
17 J)1 &021

I report to th& chui*y i1￿1••1 on ry el lh• aDxurts lor the ye•r ￿￿•d 31
Mw¢h 2021
P4 the chfjrws of Crn land •*0 Ils for the ￿￿OSe$ <rf ¢(thpany lawl ytm are
Iatlsfted M￿￿1 that 4c(xwrts ol the ore n(* wuW•Y to b• I￿1￿0d urKlw Port 18
th• 2￿6 Ixt and arn elWt4• for Irthp￿ e>•mirfW4 l fe9m of my 8xamlnotk)n of yo
chgritys •¢¢ounts as ¢arr*d t>Jt undtrr 145 d th• ChaTltlts ki 2011 fth• 2011 kf). In Ca￿Y1n8
Ib) oftt* 2011 P
In Jactlon 145 ot tr* 2011 ¥*1. I confirm Iywt l •n to undert•k• th• l •m •
the •Mmlnatlon me caw kn bknv.
th• ac¢r•JrK8 thJ r￿rt comth fAIth IM KefyJntJn8 rnqulrements of 396 of 2008 A¢t
oth•T Ihpn ary rtgubrnrnent th•t the gk4* i tn• and f•tr t*ttlch IJ • matt
consh1ered a8 Part d an eyam1n•tt￿. or
Ststelr￿t of Reo)mn*nd•d Prllth lor •co)uniinA •nd by thavlilts lttppltsblg to
lh• UK WKI Rwlmlc ¢1 Ireland {FRS 10211.
•ttenth)n SIK￿ld b• drv*n ln thkn r•pyl th othr to a pnyir undorntsndlng of tho accounts to b•
prtrne
Charternd A¢¢¢uitants
Comer Oak
l Road
s￿l￿j11
8913q6

125
SHPRESA PROGRAMME (REGISTERED NUMBER: 04692860)
STATEMENf OF FINANCIAL ACTMTIES (Incorporatlng the INCOME AND
EXPENDITURE ACCOUNT) FOR THE YEAR TO 31 MARCH 2021
Not8
IrKorneffO
Oon8tlons
23,620
23,820
7.259
5.916
13,175
Income from chJrtJl)
8Cflvlfle&
Gr•nts
F99¥ Jnd oth•r
507,114
507.114
9.034
396,906
398,906
18,137
9.034
18,137
Othertr&dlnqactMty.'
R•fitsl Income
Irwèstment Income
11910
18
13,910
18
IT.341
99
17,341
Total Inwm•
507,114
46,582
5S3.696
404.165
41,493
445,658
Ewdnur• o
RJls¢ng lund$
5,550
499,086
5,550
501.102
5,346
397.985
2.900
12,277
8,248
410.262
2,036
Totsl Ewndhum
504.818
2.036
508.652
403.331
15,177
418.508
Not In(%)m• &
fvndBfOrih0￿aT
2,498
44,546
47,044
834
28.316
27,150
rotsl funds brought forward
87.096
211,556
298.652
88,282
18S.240
271,502
Totsi fundB ￿￿1•d￿Tr￿n1
89.594
2S6.102
345.896
87,096
211.556
298.852
The Statement of Flnanclal Activitles Includes all galns and losses recogntse(I In th& y881.
All Incoming resources and resourc8s expended dgrtve from eontinuing 8cl¢￿t￿&s,

Pa, e [26
SHPRESA PROGRAMME (REGISTERED NUMBER: 04692860)
BALANCE SHEEf AT 31 MARCH 2021
Tangible assets
io
1.851
2.781
1.851
2.781
CURREp¥fASSEfS
Debto
Cash at bank and in hand
li
21.596
409,634
46,123
321.641
Totsl IXrrerrtA%5ets
431.230
367,764
CURREKf LL4BILfflES
CREDrroRS: Amourts falllngdue wlthln one
187.3851
171,8931
NEfcuRRENfASSE15
343.845
295,871
TOTALASSEfs LESS CuRRETr￿ UABILMES
345,696
298,652
N￿ASSEls
345,696
298,652
CHARrri FUNDS
Restricted Funds
Unrestricted Funds..
Designated
General
14.17
89.594
87.096
150,000
106.102
140.000
71.556
256,102
211,556
TOTAL CHARITY FUNDS
345.696
298,652
The Twstees are satisfbeil that Ihe company 15 entrtleij io exemptEon from the pwsions of the Companies
Act 2006 Ithe Act) relating to the audit of the financial statements for the year by wrtue of section 477. and
that no member or member5 have requested an audit pursuant to section 476 of the Act.
The Trustee5 acknowledge their res￿nsIbIlItses for.
ensuring that the company keep5 proper accounts.ng records which comply vrtth section 386 of the
Act, and
preparing financial statements which ￿ve a twe and fair view of the state of affair5 of the company
as at the end of the financial year and of ils profit or loss for the financial year in accordance with
the requirements of sections 394 and 395, and which otherwsse comply with the requirements of
the Act relating io financial statements. 50 far as applicable to the company.
These financial ststements have been prepare(l in accordance with the provisions applicable to companies
subject to the small companies regrme.
These financial ststements were approved by the trustees and aUt￿riSed for issue on
and are signed on their behalf by.
2021
Shannon Griffin - Chair
Hatixhe Demushi - TreaSu￿r

127
SHPRESA PROGRJMME
STATEMENT OF CASH FLOWS
YEAR TO 31 MARCH 2021
88,666
118.4991
Interest received
Fixed assei a￿￿￿OnS
18
16911
14.1721
Net cash flow from investing aco'mtses
16731
14,0731
Nel In¢rease In cash ar￿ cash •qui¥8lonts In the y••r
Cash and cash eouivalents at the beffjnnlng of the )t8r
87,993
321.641
122,5721
344,213
T*)tsl •quh*l•nts•tth• end rftroJ••r
409.634
321.641
Cash and cash equivalents consost of:
Cash at bank and in hand
409.834
321.641
Net movement in lunds
Interesi ￿e+vable
L)epreciat￿n
(Inc￿osevdeC1e8sè Sn debtoryJ
(Decreasevlncrease in creditors
47,044
1181
1.621
24.527
15,492
27,150
1991
3,996
135.9231
113,6231
88.666
118,4991

SHPRESA PROGRAMME
NOTES TO THE FINAN￿AL STATEMEMfs FOR THE YEAR TO 31 MARCH 2021
L A(XXJUNTINQ I¥)L￿Es
sof pr8parfngthefin&ncl&l statements
Shpresa Programme is 8 registered charity in the Unitgd Kingdom. The address of its principal off￿ is
ven in the charty information on page l of these financial ststsments. The nature of the ¢harity's
operatlons and principal act*viti8s ar8 glven on pege 2 of these financial ststemfynts.
The charity constitutes a publk benefit entity as defined by FRS 102. The financial ststements hove been
prep8red in a¢cordance vAth Ac￿UntIng and Reporting by Charrtles.. Ststement of Recommen(Je(J Practlce
applicable to d)arities preparing their a¢counts in acoordance with the Flnan¢lal ReportinE Stsndor
applicable in the UK and Republic of Ireland IFRS 1021, the Charities Act 2011 and UK Generally Acceptsd
Accounting Practice as it applies fr¢yn l January 2019.
The flnandal statements are prepared on a golng concern basis under the historical cost convention.
modifi8(J to includ8 certain iterrs at fair value. The financial ststements are prepared in steding which is the
lunc11c￿81 currency of the charity and roLFnd&J to the nearest pound.
The significant accouniing policies applie(J in the preparation of these financial statements are set out
below. These p)licies have been ￿nSISt?ntty applied to all yeats presented unless oth9Th4i$e ststed.
Ino)me
Income is recognised in the Statement of Financial Actlvltle5 when the charity has entittgment to tha funds.
any perform8nee condf(ions attached to the itemlsl of income have been met, It Is probable that the
income will be received, and the amount can be measured reliably. The following specifi¢ policies are
applled to part4cular Categories of income'.-
- For donatlons to be recognised the charity wlll ha￿ been notified of the amounts and the settlemttnt
date in writin& If there are Conditions attached to the donation and thos requires a level of
performance before entitlement can be obtained. then income is defer￿￿ until those condttions are
fully met or the fU￿lIMent of those conditions Is wthin the control of the charity an¢J it is probable that
they will be fulfilled in the reporting ￿ri0￿.
Income from grants is recognised when the charity has entitlement to the funds, any performance
condrtions attached to the grant have been met. it is probable that the income will be re￿IVed, and
the amount can be measured reliably and is not deferre(J.
- Donated facilitie5 and donateil prnfessional services recognised as in¢ome at their fair value when
their economic benefft is probable, it can be measured ￿liablY the ¢harity has o)ntrol over the rtem.
Fair value is detwmined on the basis of the value of the Oft to the charity, for example the amount thg
charity would be wfilling to pay in the open marl(et for such facilities and servlces. A correspondlng
amount i8 recognlsed in expenditure.
No amount is indude(J in the financial ststements for volunteer time in line WTth the SORP IFRS 1021.
Further detail is given in the Tnjstees. Annual Rep)rt where retevanL
. Investment income is eamod through holding assgts for investment purposes such as tem) deF¢)siL

129
SHPRESA PROGRAMME
NOTES TO THE FINANCIAL sfATEMEHTS FOR THE YEAR TO 31 MAR(>12021
ACCOUIrnNG POUCIES- contlnued
Ex￿dIt￿re
AJI expenditure 19 accounted for on an accruals bas15 and has been classified under 8ctiMties that
aggregate all costs related to any particulai activity. Expenditure is recognised where there is a legal or
construct￿6 obligation to make payments io third parties.. it is probable that the setttement will be required.
and the amount of the obligation ¢an bè measured reliably. It is categorised under the following headings-.-
Expenditure on Charitsble activities include those costs incuffed by the charity in the delivery of
its activities arHJ services for its beneficiaries.
Otherexpen(liture represents those items not falling into the categories above.
All categories of costs include both costs that can be allo¢ateiS directly to such activities and
those costs of an indirert nature necessary to support them.
Irr￿0Verable VAT is charged as an expense against the activily for which expenditu￿ aro$e.
Support cr*ts
Support costs are th￿ that a55iSt the work of the charity but do not directty represent charitable activities
and include premlses costs, office costs, govemance costs, administrative and pa￿011 costs. They are
incurred diiecuy in support of expenditure on the objects of the charity. Where support costs cannot be
directly attributed to particular activities. they have been allocated to expendrture on a basis which may be
based on actNsty as represen￿ by direct costs expended on that activity or based on a prnportion of staff
eosts. The anaI￿lS of these costs is included in Note 5.
Tonlbygllxed 888ets
Depreciation is provlded at the following annual rates in order to wrtte off ea¢h asset over its estimat9d
useful life.
Office equipment
Computer equipment
20% straight line basis
33% straight line basis
Assets costlng less than £500 are not capitallse¢J.
Tayallon
The charity is exempt from corporatlon tax on its charitsble 8¢tivitl8s.
FurKI accountlng
Funds held by the charity are either.. -
Unrestrictsd general funds - these are funds without specifled purpose and are available as
general funds.
Oe5ignated funds - these are funds set aside by the trustees out of unrestricted general funds
for speciflc future PUTP)ses or proleets.
Restricted fvnds - these are funds which can only be used for particular re*llcte(J purposes
within the objects of the charity. Restflctions arise vthen specif*d by the donor or when funds
are raised for particular restricted purpow.
Transfers be￿ern fLsnds are made to Cover deficits on indtvldual restricted fun¢Js and to re¢ognise fixed
assets acquired with restricted ineome, but with no further restrictsons on use. within uniestricted funds.
Pernlon and oth8rtyxt4*1rement ben8fft8
The charitable company operates a defined contribution pension scheme. Contributions payable to the
Charitable company's pension scheme a￿ chargeil to the Statement of Financial ACtiv￿.e5 in the period to
which they relate.

130
SHPRESA PROGRAMME
NOTES TO THE FINANCIALSTATEMEKfs FOR THE YEAR TO 31 MARC*1 2021
Other Donatlons
23.620 23,620
7.259
S,916
13.175
23.620 23,620
7.259
5.916
13,175
GIIANTS
Awards forml
Barking and Dagenham
Barrow Cadbury Trust
BBC ChlldTen In N8ed
BBC Small Grnnt
BL¢ Lottery Fund Rea¢hing
ComMun￿eS ISYII c*aw'ng our
futu￿$>
Lottery
Fund
Reachrn8
Communrttes Imake it Happ￿}
l)ty Bridge
l)ty Bridge Covid 19
Crtydon Community Fund
Croydon Summer Prografflme
GLA- lrtèrgener8tion Programrr
GLA- Walkingand ￿ling
G￿- Ytsung Londoner5 Fund
Government Equalibgs
Henrysmith
Llojxls BankingGrovp
London Youth
London Communty Respo￿ Fund
Newham Herttage
Paul Hamtyn Foundatknn (c￿[￿19)
Paul Hamlyn Foundation IMICW led
Pannershipl
R•sp)nd and Nthpt
Sch￿1 ￿SItIUnd admin*tratt
Tamw) Tax
The Jack Petrhey Foundatlc
Twsttor London
T￿￿tfor London co￿&19
Tudor Tntst
io.c
lo,0￿ 20,0
io.c
36,2
34￿33
io.oc
61746
27.788
27.788
6.838
61B89
io.(
63.746
17.023
17.023
15,167
15.167
iO.OC#) 20.(X)J
L700
L700
8.000
5,000
45.093
2.750
1750
43.281
41281
13.996
29.550
25.OC(1 25.oco
45.093
29,550
2&0
L350
15.223
28.526
L350
4.777
17.986
4.777
17.986
28.526
10,1
io.oc4)
35,259
17.SC
35.259
17.5
28,891
8.750
8,750
507.114
507.114 M9C6
396,9C

| 31
SHPRESA PROGRAMME
NOTES TO THE HNANCIAL STATEMENTS FOR THE YEAR TO 31 ￿RCH 2021
FEESAND OTHER INCOMING RESOUR(X FROM CllhRrrA8LEAcnvillFS
Membership Fees
Consultaney
Activrt¢e5 and Perforrnan¢e
Other Income
450
450
8,534 6.534
2,050
2,050
6.900
9.832
1,307
98
9.832
1,307
98
9.034
9,034
18,137
18.137
AP￿LIE￿ OF EXPENorruRE
Llnles5 Ststed allocat&J on a usage basls
Ch•rttabl&*AMtle8
Dire¢t Costs:
Wages and Salarfes
Employer'$ Nl Contributions
Staff Money Purchase Pension Costs
Staff Tralnlng and Subskten¢&
Sessional Stsff
Training
Volunteer Exptns•s
Activities, Trlps and Performances
Resources an¢J Web
Consultation Events Infomatlon &
Publicity
Equipment and Materlats
Outreach Costs
P8rtnw5hip Costs
Evaluath)n
n8r￿larIeS support
250.609
18.584
10.173
250,609 185.348
18.584
13.155
10.173
8.570
2,320
18.537
31.405
3,600
29,976
3.379
IB20
1.054 186.402
12.0751
11.080
331
8.901
736
3,056
L570
20,107
31,405
3,600
33,777
3,566
1,820
3L716
31.670
3,889
6.336
13.750
31.716
31.681
3.889
6,5358
13.750
2.198
li
202
3,801
187
7,570
3.722
13,100
10,056
38.291
7,570
3.722
.Ic
10.056
39.577
6,135
13,7521
2383
40.207
40.207
1,286
L729
1,729
Support Costs..
Rent and Aate5
Utllitles
Premkses Malntenance
Insurance
Prlnung. Pc£tsge & Stationery
Telephone and Internet
Consultsncy Fees
G8neral Expense5
Sub5criplions
Depreciation on F￿lureS and
Equipment
23.fj11
4,764
4,053
1,403
5,843
4.326
1.282
4.207
4.322
1.621
262
23073
4.773
4,053
1.403
5.881
4.326
1.282
4,407
4,350
1.621
24,395
5.773
4,338
702
5.531
4.171
L150
31
L260
630
1.471
L122
25,025
7.244
5.460
702
7.135
4.233
1.221
95
1,480
3.996
1.604
62
71
200
28
220
3.996
Fundraislng costs
Independent examiner's fees
5.550
1.970
5,550
1,970
5.346
785
2,900
1.185
8.246
1.970
Totsl
504,616
2.036 506,652
403,331
15,177 41&508

**Pa g.: 132** 

## **SHPRESA PROGRAMME** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR TO 31 MARCH 2021** 

## **6. NET INCOME/(EXPENDITURE)** 

|**6NE INCME(EPENDIRE)**||||
|---|---|---|---|
|**.  **|2<br>£||_2_<br>£|
|**Net incoming resources is stated after charging:**<br>**Depreciation and other amounts written of tangible assets**||**1,621**|**3,996**|
|**Independent Examiner's fees**||**1,970**|**1,970**|



## **7. TRUSTEES AND KEY MANAGEMENT PERSONNEL REMUNERATION AND EXPENSES** 

**The trustees did not receive any remuneration nor reimbursed expenses during the year (2020: £Nil).** 

**The charity considers its key management personnel comprise the Board of Trustees and its CEO.** 

**The total amount of employee benefits including employer's pension contributions received by key management personnel were £53,436 (2020: £53,457).** 

## ~~**Staf Costs and Employee Beneft**~~ **s** 

|<br>**Gross salaries**<br>**Employer's national insurance**<br>**Pension cost**<br>2<br>£<br>**250,609**<br>**18,584**<br>**10,173**<br>**279,366**<br>=======|_2_<br>£<br>**191,748**<br>**11,080**<br>**8,901**<br>**211,729**<br>=======|
|---|---|



**The average number of full-time equivalent employees during the year was six (2020: six).** 

**No employee received emoluments of more than £60,000 pa (2020: None).** 

## **8. PENSION COSlS** 

**The company operates a defined contribution pension scheme in respect of its employees. The scheme and its assets are held by independent managers. The pension scheme charge represents contributions due from the company and amounted to £10,173 (2020: £8,901).** 

**There are no payments to be collected for 31 March 2021 (2020: £Nil).** 

## **9. TAXATION** 

**The company is a registered charity and it is considered that its activities are such that no taxation liability will arise.** 



SHPRESA PROGRAMME
N(JfES TO THE HNANCIAL sfATEMENfs FOR THEYEAR TO 31 MARCH 2(r21
IQ TPAGI8LE FI￿ED￿E15
At l Apr112020
Addits"ons
2.276
29,642
691
31.918
691
At 31 March 2021
2.276
32.609
At l April 2020
Charge for the Year
2.276
26,861
1.621
29,137
L621
At 31 March 2021
2.276
28.482
30,758
NEf B¢￿V￿
At 31 March 2021
1.851
1,851
At 31 Math 2020
2.781
2.781
2021
Trade debtors
Grant debto
Prepay)ments and a¢cn*d In￿Me
7.525
10.380
3,691
13,779
29,722
2.622
21.596
46,123
Traile credito
Other ¢ret1ito
Taxation and sc¢wl serJJrity
Accruats
Grants received in advance
41.644
36.874
3.636
4L985
3.636
31.263
87.385
71.893

134
SHPRESA PROGRAMME
NOTES TO THE FINANCIAL STATEm￿lTs FOR THE YEAR TO 31 klARCH 2021
Restrictsd Funds
Unrostricted FurK15
176.979
254.251
187.3851
89,594
256.102
L851
L851
43L230
187.3851
345,696
Albanian earthquake
Award5 for All
Barking and Dagenham
Barrow Cadbury TrusttfNLCF
B8C childr￿ in N¢¢d
B8C Small grant
BS8 Lottery Fund Re￿h1n1
Communities (Make rt Happelll
Clty Brldge
Clty Bridge Covid 19
Croydon Communlty Fund
GLA. Intergeneratlon81 PTogrnmm¢
GLA- W8lklng and LJcllng
GLA- Young Londonets Funds
Govemment Equalrties office
Henry Smlth
Languages Campai01
Llwjs Banklng Group
London Youth
London CK*mmunity Response FuTrJ
Newh8m Her￿fjge
P8uI Hamlyn Foundatlon co¥￿19
P•ul Hamlyn Foundats'on MICLU
Paul Hamlyn Foundation Research
Respond and Adapt
TamFon T8X
The Jack ￿t¢heY ￿N18110n
Trust for LondTh)
Trust for Lond￿ thd-19
7,259
7.259
10,000
10.820
36.200
26.753
9.959
58.697
10.000
io.c
36,21Y)
34.833
io,iJJ)
63.746
820
12.450)
41
9.146
4,097
1.239
26,CQO
21.202
6,037
io.
2.750
10.000
750
12861
4.095
42,633
13.996
29.550 29.550
43.281
64.729
64,729
25.000
25,000
L350
15,223
18,526
io.ty
10.000
1.350
15,223
18.526
10,0
7,453
5.175
2,547
2.175
35.259
17.500
3S.639
17.500
Tctal Ra•trtcW fvndl
87,¢)96
507.114
504.616
89.594
Working Capitsl
140.CO)
71.556
io,
2.036 {10,CthI
150.C
106.102
46.582
TI*AI UnreBtslet•d
211,556
256,102
T¢tsl FundB
298.652
553.696
506.652
345.696

135
SHPRESA PROGRAMME
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR TO 31 MARCH 2021
I& MOVEMENT OF FUNDS l(*ntlnuedl
Blg Lottery Fund Reachlng Commun1￿8$
Istlll chafi•ngourfutures prohrti
These funds were used to fund a flve*ear project providlng women
wf(h ¥olunteerlng opportunlt1¢5. It Incorporated opwrtunl￿eS for
womgn to bre8k thelr 1501atioft End learn new 5kilLs through trainlnrt
In communlcatlon skllts. ￿lIcleS and worklng $8lety, the od￿&￿0￿
system 8nd many more. R has 8951sted volunteers to flnd
placernents and enrol on accredited courses and hgs provthd
sbpport to better asslst theii need
The Ja¢k Petthgy Foundjtlon
Thgw lund8 w•r• used to run dlfferent a￿¥1￿¢$ 8nd ewnts lor
young peopl¢ Bnd thelr pBr8nts, SO they could show theli
cblevements and pr￿nt what th•y havè 18arni In front of a wlder
audlence. It also hglpe¢ to bulld up tt*nfid¢ne•. Impro¥8
pr￿￿￿t￿Tr 8n(I leadershlp skS118 of the8e young peoplg.
BBC ChlKlreTh In Need
Thes8 funds brn part of 8 thretryear want to run Croydon's
una¢¢ompanléd minors 'Woikin8 together to *Jevelop rgslli8n¢g-
projgcL
Lanww$ CJmpsWn
Thla fund rapr8sents warknJ8 dOna￿an9 t￿ard5 thg Albjnljn
Linguag? Cgmpalgn.
Tudor Trust
Thls trusl provldtd wants ov•r throe y•arn t￿r￿S the Prol•ct
Dlf•Ctor'8 and Tunnlng cost&
London Youth
A number ol small yants piovlded lund$ to ¢J•ifv•r i￿rtS I￿￿4￿$
bnd dance 8988lons lor yDun4 people.
Clty Brld
Thes• funds cover Opgra￿on￿l costs for th• dalfv•ry of ESOL ¢la85•8
fo¥ womgn lor thls and nextflnanclBI year.
Cro>ton
These funds 8r• used to run afterschool and trolnlng for
looked gfter chlldren In Croy(lon •re4 as well as trllnlni fow
m81n$iream provld8rn.
GLI- Young Londoners Fund
These fundy bre u¥èd to work wlth Youni P•opk to help them fulnl
thelr pot•ntlals, ￿rtICularlY thoyg Bt rlBk of gettlni ¢8uOit up In
crfme. It supports a rnnge ol edueath)n Ilnclu#ln¥ AsdJn
qlJ8llflcatlons. cultural and olher 4rtI¥ltl￿ IHerth4e •lC.I.
GLA- Inter8engratlonol Prowamme
Grnnt to support the VOluntsèrln8 prolert tmt brln65 Londofi•rn
toRether to tsckle sc¢l#l Isoiavon and lon•lln•
GLA- Walklngbnd Cyclln8
Funds to •siatsllsh a walklng group SP￿￿cal￿ almed at brthdlng
together speakeis ol ¢lffeient age group$ to Improve famlllarlty wlth
ioebls •nd inereas8 phwcal fitness and mgntsl Ihrough &?nllg
outdoor exer¢￿e.
TampoD TBI- Easi End Communlty
l y￿r want for Dom•stic Vlotence support work
Paul Harntyn Foundatlon- Covld 19
Prplert
Emarg•neygrnnt to m&na&e the current¢rl4¥ 48 resuft ol fmkl
Lloyds
ThL8 Is a three year grant to fund the salary of VRAS Transltion
Advocate Worker and assoclated overhg8d and m8n8oement
5UPPOrt ¢05ts.

136
SHPRESA PROGRAMME
NOTES TO THE FINANCL4LSTATEMEMfs FOR THE YEAR TO 31 MARCH 2021
Paul Hamtyn Four*Ja￿On. MKLU let
Partnership
MICLU led p8rtnershlp project funded by PHF The sha￿d Ground
Fund. addresslng challenges In the area of migrat+on and
integr￿on. providing advocaw ¢8paclty and tyalnlng and capa¢
bulldin#sesslons %44th Albanugn $peaklng¢hlklRn and >vung pwplg.
L8 B8t1(Ing & Dagenham
An outreach project to vulnerablg mlgrant communities,
predominanUy Altsgnlan gpeaklng peopl8.
Govemment EqUal￿eS office
Th8 alm of thg project Is to support 60 BAME women retumers t*ck
nto emplwm8nL ty provldlng tralnlng to Improve confftden¢g, galn
qualifica￿oNS. CV 8n4 in￿leW skilb, and 8ffective communKatlon
for ihc68 wRh pcor English language 8klll¥.
Aw8rts forAII Covld-19 fundlng
To rern¢yJel our dellvery to meet the nmt urgent needs for wung
unaccompanied mlnors.
8Brrow CDdburyTrusyfhe National Lottery
Communrty Fund l])VID Support Fund.
To address the tsrgeni need for mental Iwlth support for women
from the ASC by work In partnershlp wlth an Albanlan spe8klng
psychotheraplst and traln wnen as mental health champlon&
Thg Henry Smlth Charity
Fundlngthe salary and runnlngeosts of the project provldlngsupport
to ￿MeTr Bnd *'rls in the Albank8n-spe8klng Commun￿ in London.
Respond and AdDPt Progrnmme
suppO￿n# gur org8nL8abon In provldlng the vttal s?rvl¢es requlr
during and after the COVID-19 p8nilem*. and to share and adapt
our pradce In response tothe erisl&
The Clty Brldge Trust
Has provlded fundlng to ￿pport tho organiSa￿on durtll6 the Covld
19 ¢rlsi5.
Trust ftv London
Has provided fundlng towHrds the neets adsen from the cov1￿19
emergencyi phone credlt to keep vulner8b18 unaccomponied
sylurTrseeklng ¢hlldrèn In touch, packs for s•W-iso¢aiinFJsi
asylum ￿kers.
Tru*fof London Ivla the appllcatkjn to T
Lonilon cornmun￿ Response Fund)
In ￿ponSe to th? thMd19 em•rgeney. has provlded fvndlnR
towards the pur¢has8 of relevant equipm8ntand professional advice
to secu￿and upgrade the digitsl c118nt supp)rt to esta￿￿￿￿
a permanent inter8cty.ve di?ntfacingonline seNlce.
The London t￿mmUnIty Response Fund wave
2aN13
Has W0¥Ad￿ fundlng as resur( of Covld19 cri41s to $upport our work
and a partnérshlp prolect to provlde urgently needed hollstlc social
w•Ware for people tsckllng the ¥ocial. health and economlc
falknjt from C￿¥[&19, and ¢)nline money management workshops for
looked after children.
In the opinion of the Trustees, there are sufficlent resources held to enable each fund to t
applied in aecordance with the restrictions imposed by the donor.
Atransfer of £IO,CrfJO was made from general funds to the working caWI designated fund during
the year.

137
SHPRES4 PROGRAMME
NOTES TOTHE FINANCIAL STATEMENTS FOR THE YEAR TO 31 MARCH 2021
I& RELATED PARTY DISCLOSVRES
During the year. the company paid £2,19212020.. £1,695> to Andre Oemushi, the son of a I￿al(l
member. for training wovided lo ses5ion81 stsff.
. CAprrAL
The company has no share Capital being limited by guarantee. The￿ are 4 membeis of the
company each of whom has undertaken to contribute up to £1 in the event of the company belng
wound up.

138
SHPRESA PROGRAMME
NOTES TO THE FINANCIAL sfATEMEpifs FOR THE YEAR TO 31 MAR￿1 2021
These show furn1 MOVe￿ts in the JEarto 31 March 2020.
Albanian earthquake
Barking and Dagenham
BBC Children in Need
BBC Small grant
Big
Lottery
Fund
Reaching
Communities (Make rt Happen)
Big Lottery Fun(J Reaching
Communities Istlll Chang￿￿rIL￿(Wes1
City Bridge
Croydon Council
Croydon Summer fvogramme
G￿- Intergenerational Progr8mme
GLA- Walking and Lwing
GLA-Young Londoners Funds
Govemment EqLtalities (Yfice
Languages Campaign
Lloy(15 Bankiog Group
London YoLrth
Paul Hamlyn Foundati(M Co¥i¢*19
Paul Hamlyn Foundation MICLU
School visit admini5tsator
Tamp)n Tax
The Jad( Pet¢hey FourK1ab"on
Trustfcrf London
Tudor Tntst
7,259
20,000 19.180
27.788
34.989
7.259
820
12,4501
4.751
7.031
17,023
24.054
6L889
57.972
4.097
15.167
13.928
20.000
L700
2.314
L191
49.090
L239
3.349
45.093
64891
162
25,000
64,729
25.lnl
4.777
17.986
4.777
17.986
3325
8.060
28,511
IL750
2,175
28.891
8.750
86.262
404,165
403.331
87.096
Workingcapital
0.000
65,240
20,C4)0
15.177 {20,(KKII
140,000
71,556
4L493
Totsl Unrn9trf¢￿ Funds
185.240
4L493
15.177
211,556
T¢tyl Fun
27L502
445.658 418,508
295,852