A i)l+alj forget
-Ahlii me
not
children s
'hX Fli, hospice
THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
(a company limited by guarantee)
TRUSTEES, REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
Company registration number: 05481614
Charity number: l 110457

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
CONTENTS
Pago
Report of Ihe Trustees
1-26
Report of the Independenl Audilorfs
27-30
Consolidoted slalement of financial aclivilies
31
Consolidoted ond charity balonce sheet
32
Con501idoted slalemenl of co5h flows
33
Notes lo the consolidated financial statements
34-48

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024
Report of the Trv$tees
The Trus18es present their annuol report tog8iher wilh the ovdited finonciol statemenls of the Forget Me
Not Childr8n's Hospice Limiied for the year ended 31 Morch 2024. The Annual report serves ihe
purposes of boih o Trustees, report ond a directors, report under company low. The Trustees confirm thol
the Annuol rèport and financiol slolernents of the charitable company comply with the current stotutory
requiremenls. the requirements of the charitable company's goveming document and the provisions of
the Stat8m8nl of Recommended Proctice ISORP) applicoble to charities preparing iheir accounls in
accordanc8 wilh Ihe Financial Reporting Standard opplicable in the UK and Republic of Ireland IFRS102}
(effective l Jonuary 2019) os omended by Updale Bulletin l {effedive Jonvory 20191.
Since the group ond the Charity quolify os small under seclion 383 of the Companies Act 2006, the
Group strotegic report required of medium and large componie5 under the Companiès Acl 2006
(Strategic Report and Direclor5' Report) R8gulations 2013 hos been ornitted.
The Charity's objeds are specifically restricted to the following: rh8 5UPPOrt ondr8liefolchiHren residenl
in ihe Uniied Kingdom with extraordinory medico/ needs and their families in porticulor, bul nol
exclusively, by theprovision olchi/dren's hospice services communitybasedchoriloble services ondsuch
other means os the Truslees sha// from lime ki lime delennine.
This is fulfilled ihrou9h the delivery of a communityknsed core service {Hospice al Homel a fit for purpose
hospice and short breaks facility, and extensive fomily services focu55ed on grief ond loss.
vblic
nefil ond
Th8 Trustees confinn ihai they hove referred to the guidonce contained in ihe Charity Commission's
g8neral guidonce on public benefit when reviewing the Charity's airns and objedives ond in planning
Future adivities.
Forget Me Not Children's H05pice cores for children with life shortening condilions ond their fomilies.
Public benefit is derived by the free provision of holistic polliative ond end of life core services, together
wilh ossociated bereavement 5UPPOrt offered to the whole family.
Every day we have more fomilies who come to us for help, We know thai th8r8 ore many more local
fomilies thal would benefit frorn the support we provide, ond il is our aim to reach os many of the fomilies
most in need within ihe hjnds we have avoilable. To enoble this, we continve to review our seryices to
ensure we are targeting our effort5 where they are mosl needed.
In setting objeclives and plonning for odivilies, Ihe Truslees have given due con5ideralion to general
guidance published by the Charity Commission relaling to public benefil, including ihe guidonce 'Public
benefit: running a chority {PB21'.

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (continued)
Objectives and actlvltles
Strategles for a<hieving obje¢tives
Our Siralegic Aims for 23/24 were built around our Trailblazer Strategy ond two key pillors:
A family focvssed opproach to the design ond delivery of our services
Bobies, children ond families ore at the heart OF eVer￿hIng we do. Focussed on the needs of the whole
family, we will design and develop services thol or8 holislic and integrated, ore inclusive ond accessible
lo all who need them, ond enoble us to be ovoiloble whenever fomilies need us, whotever their future
holds.
Strengthening our or9onisolion
To achieve our ospirotions for bobies, children ond fomilies we will conlinue to deliver the following:
Work io
Ih r f r famili8S
Inspiralional things are achieved for families when we work together as one teom, Through collaboration
and support, W8 continue to build a culture thot enobles us lo deliver our best work, whatever our role,
knowin9 th8 diff8rence that work makes to the children and fomilies we're all here lo support.
our hJture
Our fomiliès need us lo be here, not just today bui for years to come. To build a suslainoble fvture that
ensures children ond familie5 continue lo gel the high-quolity core ihey need, we need to ontiCiF>ole
demand, ond develop a diverse approach io raising funds whilst loking good care of our resources.
In 2023/24 we launched 'Thrivtr25' . a transitionol plon thot would bridge from our exi$tiro strole9y Io
o new strategy beyond 2025. This programme of work would focus on ihe finol pillor of our Iroilblazer
strolegy - acting now to protect our fvture. As this piec& of work has evolved. we hove renamed the
programme internally to 'Protecling Our Future, Deliveriro Our Promise,.
The key objectives in our financial slrotegy for 23/24 were to:
Grow ond develop suslainoble income now and in the future lo ensure ihal we ore always oble
to Serve the needs of locol chiklren and families;
Meosured grovhh in fundroising through a mixlure of diversificolion and the development of
èxistirfj income slreams including the introduction of new laclics to increase regvlar,
PredIc￿bIe income.
Continue lo grow income and profit from Trading through investmenl in online infr05tructure,
resource ond 3 nèw shops.
Build a robusl bolonce sheel with sufficiènt cosh reserves lo meel ovr financiol obligolions,.
Manage ond control costs lo malch incom8 9eneroted and ensure spend is focused on core
choritable activities.
We have mode huge progress agoinsl our objectives and hove achieved the following ihis year:
78 /0 of our lotol chority costs are spent on charitable odivilies, demonslrating ihol our core
model is cost effe¢tiv8 and serving the needs of our children and families.
We hove made positlV8 Steps loword diversificotion of our income by starting to develop o
commercial strolegy ond the work to diversify income through funded plocements and facilities
hire.

THE FORGET ME NOTCHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (contlnued)
Objecrfves and a¢tivities {¢ontinued)
Strntegies for achieving objectives (continued)
Slrengihening our or9anisotion {continued)
We hove a Conlrod, Commissioning ond Stotulory Funding Strategy in ploce, lo secL•re system
money into recurrent funding for our core and specialist care services and thereby build reliable
ond susfr]inable incorne - protecting our most important services.
We've started to loy clear, solid foundations by identifying the income streams ihoi have the
potential io grow, continuing to develop regulor. reliable income streams with success in our
lottery and regulor giving gr0￿h.
This has been a record yeor for trading income. However, our plonned new shop opening5
were delayed due to timin9 issue5. Net profit in Irading was slighily behind due to the delay in
shop openings ond disproportionate increases in pay costs.
Reserves remain slable and we have had o record yeor lor legacy income.
We continue to closely monitor oll costs and have launched o new programme of work to
ensure that we are 'fit for the future. by demonstroling volue for money and ensuring maximum
produclivity.
We end the yeor with a healihy balance sheet ond hold an account with CAF FIog5tone where
wa con invesl in short lerm lixed deposits with compelitive inlerest rotes.
We continue to work as founder members of ihe West Yorkshire Hospice Colloborolive,
working with ihe wider health system to creole future financial susloinability for ihe sector
locally.
Overall Performonce
This year hos ended in o good posilion financially and we ore pleased with our perFormonce, but we
are very mindful of the sector challenges ond our own rising cost base and so growing ond diversifying
our income further ond proledirE our fulure remains our number one priority if we are to deliver on our
promise to support families across West Yorkshire now ond in ihe fthure.
We continue to provide the highest quality care and support k) children ond families. This has been
recc£nised through our late51 CQC inspection where we were roted once agoin 'Outslondirg'. This is an
incredible achievement and is testament to the hard work. commilment and dedicalion of everyone across
Ihe whole chority.
Sheila Grant. CQC depvty dire¢lor of operations in the north, sold.. °When we inspecled
Forget Me Noi Children's Hospice, we found a service where manogers and stoff went the extra mile to
ensure children ond iheir families received the besl possible care. The service understood what children
and their families needed, both clinicolly, and emotionally ot o reolly difficult time in their lives.
"We heard thot families were made to feel like they were the only family ihe slaff were working with at
any moment in time, and oll feedbock w05 overwhelmingly p5itive obout the kind and discreet nature
of Staff.
'We were also impressed ihol the se￿iCe wos working in collaboration with local hospitals lo provide
more support to families who had experienced the devastaling1055 of a child through stillbirth.
°All stoff should be exlremely proud of the core they're providing to children and their families. They
cleorly work hard to provide exceptional core ond other providers should look ai this report to sèe if
there's an￿hing they con learn..

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (¢ontinuod)
Objectives and activitios (continued)
Strotegios for achieving objectives (¢ontinued}
Sirengihening our organisalion Icontinuedl
We would like to thonk our staff, volunteer5, 5UPPOrters ond customers who hove continued to be our besl
advocales, allowing us to be visible across th8 whole of West Yorkshire to fomilies who need us. We ore
very proud of whot we hove ochieved during ihe year and believe Ihis hos stood us in good stead for the
12 months ahead.
Review of activities
Care Ser￿Ge$ - o review olihe yeor
This yeor sow us achieving on oulslanding aword in our CQC inspection, teslamenl to Ihe excellenl core
thol is provided. Fomilies ond other slakeholders contribvted to the inspedion and reflected ihe coring
environmeni thai the hospice provides.
Farnilies continue lo occess us for short breoks, ond this conlinves lo increase in line wilh demand. Our
senior care team continue lo ensure thot oll ihe children on ihe caselood ore offèred on odvonce care
plon, including ihe d¢xvmenlolion of their preferred place of deoih. This year, w8 hav8 been obl8 10
support 99°A of deoths within ihe fomilies preferred ploce.
We are al 9V/o complement of clini¢ol sloff and hove increosed our number of quolifi8d children's nurses
since Ihe opening of our fifth bedroom, Rowan. Our retention of sloff hos improved, and we hove
in1r0d￿ed opportunities to grow our workforce by introducing ihe Troine8 Nurse Associale programme
and recently ihe Nurse Degree Apprenliceship.
We hove wntinued io grow our offer and have introdLred new roles within ihe Fami￿ Support Service,
inclvding our Family Svpport Manoger who is18oding on ihe Ironsformation work to develop ovr model
of care delivery, ensuring it Is holislic and focused on th8 whole fomity.
Our new approach to delivering our model will start with o pilot group of fomilie5 being SUPPOrted by o
link worker who will carry out o holislic ossessm8ni ihat is offered io oll membèrs of ihe fomily. Alongside
this work, we ore dévelopirKJ o model io increase volunteer capacity, which will enhonce the menv of
support available lo oll fomilies.
A project funded by ihe Nalional Lottery 'Reaching Communities, fund hos enobled gr0￿h in Ihe number
of peer groups avoiloble for families posi bereavement. The aim of the peer groups is lo empower fomi
mernbers to develop o community of support when active hospice services come lo an end.
A lorge p8rcentage of our service users come from eihnicolly diverse ¢ommvnilies which provides
confidence that we are reaching oll the population ihot we serve.
Feedback from service user5 Was something ihot we focused on over the yeor, we hove seen an increase
in feedback since the introdudion of o variety of methods to capture ihe voice of the child and iheir fomily.
Feedback is extrerne￿ posilive, and where suggestions for improvements ore caplvred, follow up plans
are created, and actions monitored.
Our pioneering ond trailblozing approach continues to be recognised across ihe sedor ond beyond os
we shore our work ond besl pradice in both the UK ond inlemationally ol conferences ond oiher events.

THE FORGET ME NOT CHILDREN'S HOSPICE LIPIIITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (continued)
Obie<tives and activities (continued)
Review •f activitles (continued)
Overoll performance Icontinvedl
Incoma Generalion - o reyiew oltheyear
The shape OF our income profile remoin5 similar this year to thot of the previov5 year. The 'pi8' ollocation
for 2024 and 2023 is demon5traled below:
Income split 2024
io%
19%
Dtsnatior
Grants
. Lepcies
Shops
6%
Lottery
Fundraising events
Incomefrom charitsble
actlviues
ty Other income
33%
Income split 2023
7%
22%
Donatlons
Grants
. Lega¢ies
Shops
Lottery
FundraLsinK events
17%
Income from tharitable
activltles
Other Income
35%/
We are very graleful for the omozing generosity of our donors ond supporters. We received only 9.5%
(prior year 9.2 /.) of iotol income from the NHS Englond Children's Polliotive Core grant. The rest of our
income is generaled lor9ely through donations, 9rants, Fundroising events, the lotteryi legocies, continuing
care fur)ds and through our relail shop5.
Donations this yeor OF £ I.090,73512023- £1,103.6291 are slightly behind the prior year, however in
2023 we ran the 'Every Minute Matters, match Funding campoign which generated £300k io support the
running costs of our pioneering perinatal service. We were olKJ fortunote to receive £77,291 (2023..
£31,625) of gifts in kind iowords e55ential refurbishrnent ond gorden costs. Grunts of £906,50212023:
£834,674), have increased ihis yeor as we continue to focus on capitol projects in the garden and
hospice facility, supporting our SUDIC ond perinatol services, ond supporting our Equality, Diversity ond

THE FORGET ME NOT CHILDREN'S HOSPICE LIMrrED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (contlnued)
Obje¢tives and a¢tivitie5 {£ontinued)
Review of activities (continued)
Overoll perfofmance Icontinuedl
Income Generolion - a review olthe yeor Iconfynuedj
Inclusion IED&II slralegy. In addition, our NHSE Children'5 Polliotive core grant increased by 19/0 this
yeor to £551 ,84912023: £462,772}.
Wè received legacies of £431 ,49912023: £275,722}. This includes one legacy accruol ot year end of
£1,00012023: £141,394}.
In Tradin9, wè hove hod ihe strongesl shop income perfomionce lo d¢Jte. Trading income increased to
£1,944,35012023: £1,739,029).
The lottery has increased ihrough the year dve to our lottery gr0￿h campaign ond generated income of
£320,85912023.. £265,595).
Fundraising evenls have increosed ihis year to £198,66012023: £114,3341 due to a more torgeted
approoch to ovr own events in tem)s of relvrn on inveslment.
Income from charilable oclivilies during the year was £337,43812023.. £329,498). The increase is
lorgely due lo small onnvol uplifts.
Other income this yeor of £587,13512023: £377,015) hos increased overoll lorgety dve lo conlinuing
care income in¢reosing lo £543,66912023: £338.477).
During ihe yeor we continued our community copocity building work, porlicularly with Sovth Asion
communities. This has grown orgonicolly ihrough th8 development of relolionships with key influencers
across the cornmunity. During the currenl year w8 have won an award recognising this approoch to our
work ond the success we ore hoving.
People ondResour¢es - o r8vJ8w olthe year
We continue to develop our people, focussing on growing our own lolent and investing in learning and
developmenl, os well os menlol, physical, emotionol and financial wellbeing.
We have kept our 'P8opl8 Promise, alive and completed the work on our dislribuled leodership approoch,
seeing nurnerous 'task force, group5 successfully resolving organisotional challenges ond working
together to mok8 0 real impact in moking decisions, solving problems and moving projects and slrotégi8S
Forword.
One of the successfvl taskforces we created this year was o Volunteer Services Stakeholder Group chaired
by our H80d of People ond with represenlalion ocross all deportmenls. This group has be8n key in
developing improved processes ond bvilding our Volunleer Strategy. We are also proud to be part of the
Kirklees Volunleerin9 award scheme.
W8 worked collab0rolive￿ on developing our leodership developmeni fvomework and ore proLd of the
18odership. Irails thol we expect our leoders to lead by:
EmpJthy - so ihot our people feel supported, respected and lisl8ned io
Purpose - to have a clear direction and inspire people lo do their best
Integrity- to build trust with oll our slakeholders
Inclusivity - so everyone con collaborate and contribute to lh8 success of the or9onisotion
Curiosity - lo conlinve to challenge ihe slolus quo and pioneer better ways of doing things

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (contlnued)
Objectives and activities (continued)
Review of activities (<ontinued)
Overall performonce (continued)
Income Generalion - a reyiew oltheyear Iconhnu&4J
During the y8or we completed a full pay ond reword review a5 per our policy which stoles that we do
this every 3 years. All roles were benchmorked against ot least three Similar roles to ensure Ihol we remain
competitive in terms of market and c05t of living pre55ures and new morket relaled pay wos irnplemenled
a5 from I sl April 2024. We also introduced improved benefits, including pension contribution5 through
solary exchange.
We have new 'Speaking Up, Policy whi¢h all stoff hove now signed ond have oppoinled a Freedom To
Speok Up Guardian. Leaders have been briefed on Speaking Up and training for oll 5toff, monogers and
leaders will commence from 01 July 2024 olong With UFdated guidance ond 5UPPOrt ovoilable to oll
staff.
We are proud to see our slaff satisfaclion rote improve thi5 year to 847.12023: 737.1. This is bosed on
the percentage of staff who would recommend o friend to work at Forget Me Nol,
Governance - a review o/ihe year
The board have continued to drive o culture of continuol improvement throu9h the boord efFectiveness
program which includes an annual review of eoch trustee svb<ommittee and an oppraisol of each trustee.
This approach conlinues to work well ond promotes o good flow OF conversolion and chollenge.
Meetings during the year have been held both in person ond online, ond trustees ore encouro9ed and
supported io interact wilh colleague5 Qcross th8 orgonisotion outside of thi5. Ways of inlerading include
a very successful speed dating event where trustees were oble to meel differenl slafF from the care team
to promote their underslanding of ihe work of the hospice and tru5tee5 being included in our 'Coffee
Connect, scheme where staff and volunteers ore 'motch8d' to hove o holf hour conversotion rnonihly.
Regvlar trustee 'deepdive' Sessions hov8 recently lounched, giving both new and exisling Irustees the
opportunity lo learn more about differenl ports of the organisotion. Some trustees have spenl a 'day in
car8, during this year which h05 been involuoble in helping them to get c105er to the work Ihol we do.
We have continued to evolve our Governonce and Assurance Framework that encomposses all areas of
Ihe orgonisation. This is o working document thot lists every re9ulotion that we must cornp￿ wiih and how
we can demonstrale or evidence complionce and provide ossuronce lo the boord.
A full review of risk ho5 been conducted ond is discussed ot every truslee board and svlxommittee
meeling.
In 24/25 we will look to strengthen our governonce by recruiling oddilional Trustees and Trading
Direclors to fill crilicol 5ki115 gap5 which have been losl in 23/24 and to strengthen ihe governonce
requirements reloting to our future strolegic plans.

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (Continued)
Obl￿tIveS and activities (continued)
Review of activities (continuedl
Overoll performance Iconlinuedl
C/inica/ G0ven￿nC6 - 0 r8view o/he year
A robust ond well embedded clinicol governonce process has been in place for several years. This
inclLKles safeguarding, medicines mono9ement, incidenl management, infection prevention and control,
edvcation ond research and clinicol audit. Eoch of these areas has its own stafF led committeè which
fèeds inlo reporting at the trustee led clinical governance committee. We have also designed a syslèm
by which we can ensure all staff have access to all clinicol policies and must Sign lo say ih8y hove reod
ond understood new policies or changes to existing ones.
Wè hov8 continued lo work with the regvlalor, The Core Quality Commission ICQCI and have retained
our ovtstanding rating.
Our Clinical Audil Schedule is reviewed on on onnuol basis and confirmed by th8 Clinical Governonce
Committee, ensuring ihol we conlinuolly ￿v$ our oudils on the areas that we ne8d to continuously
improve.
We value Ironsporency and therefore wani to help donors and hJnder5 understand more aboui how their
money is Spènt and why it is spent ihot way. The following infogrophic might h81p.

THE FORGET ME NOT CHILDREN'S HOSPICE LIMrrED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 {cOn￿nued)
2023- OUR YEAR IN NUMBERS
WE SUPPORTED
808 INDIVIDI IALS
82,580
WOMEN'S
TOPS SOLD
Vi¥. PIO*ideJ 4rig
21 RAINBOW
BABY GROUPS
I￿SkaF￿￿rW7
(D￿d.1r￿N5.
d-d., 'b!In?urd
yaTr..pasitqls
51 CiJr L4by
Fir*4 Ihe*¥ l-Jiiiiies 14,-=V1￿1 Ini
svp,w',i. Frifjndth,.* I
.•44,500°"-"
ui iliopk vi4
IPS t121iiies ol
prnud cj iiÈ arytcidnl
liop% c.Jn di'.'fvrl ltr
krdlill IhiD4uli ¢K¥¢li.',.,
Ad l.O(J l..k'vrs ol t.4eii
limo Frn bog p¥=&& and b￿[1(., cdle¢li¢fi5 1
oiki*ig Qui 5ho- li115. holpir4 01 c.hild￿￿.£ parlljs.
.,dpTh in s!iUF.* for lamiiic&.
yhol Vie. dv wi..Frobl tl>em. The
rnply covldi'l
185TONNES
90 MEMBERS OF OUR 99ERS BUSINESS CLUB TOGETHER RAISED £54,346
", 22 £24,137, -
NEW RCLES . FROM BUCKET COLLECTIONS
£170K
NeYeF u.?deroslirna',e the pfviei ol a couplt cl
Iii £lK.')s. we ClAal¢d Iiouiy with u l)iJ-keil OLI volui',f¥%rJ wl..o he.[)￿1
us willi boa pa£l.5 aid bvckel coll&cliJtts ever
gsly
¥aised tr4cr £?4.0001 SrA￿lI
p a E..'G
kECIAlJVI
I IN GIFT AID
LQOW ?r¥d supp¢:-I
DoTr'l Sorf4441
i..J Ihe s,;
yuu cor
900.COLOUR RUNNERS SAISED £32,256
£286,884,
il g:. gill> ill ￿111> I li¥1 > eDo¥81I to turb Our £Yioi¥iloke
ser¥ice5 loi o wFLol& year svpptsri Iko. riie(sfr5 IhE Yio..Id ￿ Ili.- s£- ¥*iiQ receive
il Kl'hol (111 amazing lega~y lo ltrOVP.I
239 HYDROthERApff-SESSIONS
A d￿n¢4 fpr c
tpTr l) idgx &eir ny4xlFiwhic
o whedthgfr w t)the,
THANK YOU .
forgetmenot
*14. childrens hospice

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 {contInu￿)
Plans for future period5
As we approoch the conclvsion of our curr8nl ltrailblozerl slrotegy in 2025, we now look to creole our
new &year strolegic plan ihal will take th8 charity on the next port of its journey.
Our vision is to deliver pioneering care ihrough pregnoncy, childhood and loss, whenever familie5 need
U5, whatever their hJture holds ond in 2023, we created a brand promise for our charity; hr as long
as we are here, no family in West Yorkshire will have to face the loss of their child
alone.
To deliver this Vision ond promise, we musl continue to focus on key priorilies,"
Firsily, continuing to odapl ond evolve our services so thot we can bes1 support ihe wide and increosiroly
complex challenges thal children and families who access our services ft5ce on o do1￿ basis. To do this,
we will build on our success $0 for, using our pion88rin9 and trailblozing opproaches lo find new, cos1-
effective woys lo reach and support more peopl8.
And secondly, we will continue lo find woys lo strengthen our hjture finoncial svstainability, ensuring that
our model is 'lii for the fvlvre, through a mixlvrè of an improved ond more appropriate slotulory hjnding
model, gr0￿h of existing income streams and commercial diver5ificalion.
The key objeclives in our Finonce ond Corporale Strategy For 24/25 to 29/30 are:
Ensvre our model of core is the most cosfreffedive woy of supporting more people with
increasingly complex néeds boih now and in the fulure.
Improve resilience of our syslems, facilities, infrostruclvre and resources to enhance
prodvdivity.
Demonstrale value for money by challenging the way we work.
Build our reserves to make sure that we have enough money for now ond in the Future
We will do this by:
Delivering kèy organisationol slrotegies and plans and monoging interdepend8ncies befvéeen
those $trategi8s effectively.
Improving our resilience by moximising the investments made in our systems ond crealing ihe
'Forg81 Me Noi Way, of working and inlernol culture
Dernonslroting value for money through divergent thinking, aulomotion. controlling cosls and
ensure thot 70 /0+ of expenditure is for core charitable aclivilies
Growing and diversifying our income streoms
Continue to demonstrole robust and relioble financial reporting, gOV8rnonce and compliance
In 24/25 we are launching ihe private phose of o copilol oppeol thal will pave the way for extending
Russell House, our h05pice in Hvddersfield. This projecl is in the véry ear￿ stages and, if successhjl, will
Se8 on exlension Eeing buili within the nexi 3 years. This odditional space will allow us lo increase
capacity for short breaks and respite core, mvlti4vnclional odivity space, training ond development
space, an independent living spoce, odditionol "snowfloke" care pace ond new iheropy spoce. In the
year ahead, we aim to secure our firsi £1 M ￿WardS ihis proj8Ct.
Importonily, in the year aheod, will conlinu8 to work with system partners ocross Wpst Yorkthire,
including the West Yorkshire Hospice Colloborolive and West Yorkshire ICB io ensure ihot services are
designed, developed and delivered ￿ meet the needs of the local community ond populotion.
io

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (contlnued)
Plons for future periods Icontinuedl
We will conlinue lo embed our Values:
Caring: We are one leam ond will always be kind, considerate and supportive.
Courage•u5: Together we have the slrength ond confidence to make brave choices.
Positive: We are possionole about making o difference and being the besl, we can be.
Ploneering: We challenge the slatus quo to make thin9s better for children and fomilies.
Genuine: We are true lo ourselves and ot￿r5.
Care Sérvices - looking aheod
Evolving the approoch to delivering our services sees the recruitmenl of Family Link Workèrs that will
support families ond navigate them through the complex maze of systems ihoi they face in doy-ti>day life,
This will in lurn evolve the offer of support ond ensure it meets individual needs as opposed io one size
fits all. Our plan lo recruit care volunteers, will meon that more support can be offered both wiihin Russell
House ond within the Community, o more varied and ￿llored support pockoge may mean thot there is
less dernond for short breaks. Our Fomily Services Monager will lead this tronsformation work to ultimately
reach more families. Our services will conlinue to be Iroumo informed and needs led. This model will be
C(￿ProdUced wilh families and stoff ond is based around a differenl assessment process and a brooder,
more holislic service offer encompo55ing both clinical ond fomily support elements under one integrated
modal.
The obove model ond work will b8 underpinned ond supported by collaborolions and portnerships with
other orgonisations ond third seclor FQrtners.
We will continue to prornote our funded plcc6ment offer where families choose to come to us for a short
breok which is eiiher paid for from o personol budget fund assigned by the Local Avthority or vio the
Clinicol Commissioning Group/lnlegroted Care Provider ICCG / ICP}- This offer supports the local health
and sociol core system, increases the qvolity of care ond support ovoiloble to the children who stoy with
us ond ollows us to diversify our income.
Colloborotion with Mortin House Children's Hospice and West Yorkshire ICB will see a pilol of 0 24/7
telephone advice line mid-way through the year. This will increase our reach to fomilies who moy not be
receiving o palliotive care service, providing ihem wilh on call support from specialist palliotive core stoff.
We will continue lo be pioneering ond irailblazing in our approoch through the development of existing
and new pothways working in partn8rship with the locol healthcore system. We will olso work with local
and nationol charilies on reseorch ond programmes ihol will improve access to support for our l(xoI
population. In 24/25 we will also embork on on exciling new project in portnership with the University
of Huddersfield where we will hosl a Knowledge Tronsfer Parlnership on o 3-year placement to SUPFQrt
our future strategic development and to help us become o research led orgonisation.
We will conlinve to make Cha￿e$ lo our staffing and fvhjre workforce plan in order lo rnointoin a safe
sloffing level both now ond in the fuiure. This will inclvde evolving our existing Staffiro colculalor tool ond
ensuring that we have prograrnrnes in place to develop colleo9ues into roles in the fuiure.
We recc£nise the critical importonce of dala in demonstrating the impact of our work, porticulorly reloting
to statulory funding discussions. In 24/25 we will ensure thol our prOC￿se5 ond systems for collecting,
sloring, analysing and sh-orin9 dota are effective ond consistent.
li

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (continued)
Plans for future periods lconlinvèd)
Income generahon - looking oheod
In Fundraising, we will continue to rollout growth plans that underpin the areas alreody identified os
having OPPOrtunilies lo grow- aligned io ovr slrate9y of doubling income over the next 5-years. Our key
stralegic aim of growing income from regulor. reliable income strearns will conlinue in the yeor ohead.
Grovrth is budgeted ocross oll income streams and will be achieved through a combination of organic
and iorgeted gr￿h slrotegies. Investment in Fundraising will be carefully controlled and graduol with
robusi ROI calculations opplied.
In the year oheod, we will also invest in ihe implementation OF o new supporter dcttabase - Ihis will ollow
us to Eetter 5teword and communicote supporters and lay foundolions for significanily increosing the size
of our 5UPPOrter base over the 5-years.
In Troding, we will focvs on embedding a consistent online structure to rnaintain income from that area.
We expect to see some growth from ihe exislin9 eslale with a more 519nificont increase coming from new
shops thot will be odded to the estate in the forthcoming year. We will trial o new, lorger store format
ond will vse an externol ogent to support with new site acquisilion5.
In support of all the obove, we will continue to d81iver our Marketing1 Communicalions and Engagement
strotegy, including ihe implemenlotion of a bron&new website, Ihe promotion of an adv¢xocybosed
approach and growing our supporter bose.
In the forthcoming year, we will slort lo imp18ment o new comrnerciol slrolegy. This slrolegy will see us
look for opportunities to diversify income. We will also continve to promote Facilities ond troining 0$ ways
to generate additional commercial income.
Supporting ourpeople - loo*in9 oh8od
We ore working on developing o, Forget Me Not Way cultijre and expeclation fromework for our staff;
this will incorporale our promis8. our values, our people promise, our leadership Iraits and our Speak up,
Listen up and Follow Up procedure and culture.
We will keep our People Promise olive ensuring that we ottraci the best people, we are ot ihe side of our
people so thoi ihey feel volued ond supported, we aid gr0￿h so thol our people con ochieve their full
potential ond our people are advocates by feeling proud io work at Forget Me Not and inspired to share
our story with others. This is underpinned through our leadership development frornework which we ore
in the process of launching in 24/25.
We have worked on all our people related strategies to combine these into one overorching People
Strategy. and plan to embed this in 24/25.
The aims of our People Strategy ar8 thal:
We will attrocl and recruit the best people now ond into the future
We will support our people b develop ond reach their potential
We will .value diversity ond people.will feel they belong
We will support our people so that their wellbeing is looked ofter, and we build resilience
We will ensure ihal equality, diversity and inclusion run ihrovghout oll our organisalionol slrategies ond
conlinue to rneosvre our performance against torgets ihrough stoff ond volunteer ED&1 surveys, new
starters and inclusive recrvilmenl praclices.
12

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (continued)
Plans for future periods Iconlinued)
Supporting ourpeople - looking ohead Icontinuedl
We will be embedding our Volunleer Strategy. By increasing our volunteering contribulion and diversity
there will be increased capacity to support our fomilies in line with our direction of trovel and more
support to help us generate income bdh through direct fundraising and ihrough our reloil eslote. This
slralegy helps us deliver our promisè by showing ihol we ore serious about volunteering ond how we will
conlinue to improve the volunteering experience for everyone who gives their timè to support us.
The oims OF our Volunteer Strategy are that:
We will attract, recruit and rètain ihe best ond mosi diverse volunteers
We will hove the tools and resources lo support and engoge our volunteers
We will be recognised os on inclusive and enjoyobl8 place to volunteer
We will have a volunteering model thot is fil for Ihe fuhjre of Forg8t Me Not
Workforce planning will take place ocross all deporlments in line wilh our Finance and Resilience strotegy
which lakes us to 2029/2030 ond individuol departmentol strategies. We will focus on our model of
core, Using our workforce calculator and care strotegy. The other key areas of workforce plonning will
toke place in our retoil estate as we plan to grow each y80r in line wilh our Troding slrolegy, ond our
incorne generation tèom in line with ovr Fundroising strategy.
We plon to emb8d our Leadership traits fromework and are using a selfwassessment tool io build o
development plon for our leaders, as well as throv9h feedback and 360<l8gree appraisals.
We will capture leorning ond development opportunities ihrovgh our Training Needs Analysis pr¢xe5S
ond do our best to support the learning ond grovhh of our people.
There will be a conlinu8d focus on systems and outomaling proc8SS8S to improve efficiencies and sustoin
the volume of workflow, ensuring compliance and excellent governonce is in place. In porticular, we ore
introducing a new volunteer system which will enhonce the whol8 volunPeer experience. We ore 0150
introducing a risk management System which will strèomline and outomate our incident reporting proce5S.
We have resilienc8 plans in place for our buildings, equipment, syslerns ond resources which will stort to
be implemenled. W8 now hove an inlermediate 18-rnonth IT and Dola Strategy in place which will focu5
primarily on ensuring Ihot our care odivity dato is robusl and r8liobl8, our systems are fit for purpose, we
embrace emerging technology and sloff are upskilled and trained in the use of IT ond eqvipmenl.
Investment powers and policy
The Board review the i nvestmenl policy on an onnuol basis.
The key elements to th8 policy are below.
In accordance wilh the Articles of Ass¢xiolion, the Charity has the power lo deposit or invesl funds, ond
employ o professional fund manager, in Ihe same monner and subjècl to the some conditions as ihe
Trustees of a Trusl ar8 pèrmitted to do by the Truslee Act 2000. In sumrnory:
Truslees have o duty to Maximise the retorn of the Charivs fund,.
Trustees hav8 0 duty not lo risk the lund in hozordous or speculative investmenl;
Trustees must consid8r the suitability of investment5 and ihe n88d for diversification;
13

THE FORGET ME NOTCHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (continued)
Investment powers and policy (continutd)
Trustees are reqvired to act honesily ond with prudenc8;
Trustees have the power to invesl in the some range of investments Q5 on obsolule owner Ivnless
there are restrictions in the governing document).
The Boord of Truslees have delegated inveslment decisions lo ihe Audit, Finonce and Risk Committee. The
Audit, Finance ond Risk Committee have responsibility for recommending slrotegy and monoging ond
monitoring the investment assets, in line with this investment policy, The committee will review the
investment informolion provided al each quarleAy meeting. We cvrrently have a low-risk investrnent of
£150,000 in a CAF Flagslone account which is managed and monitored by the Finance and Corporate
Services Director.
Finan¢ial review
Flnancial performance
Dvring the year nel incoming resources of £19,36812023: £182,260) were odded to reserves.
Within tolol incomin9 r8sourc8s of £5,817,17812023: £5,039,496), wos £2,428,736 which equoles
to 41 .8 /.12023: £2,215,025 - 43.9 /} received by woy of donations, grants ond legacies. The sources
of ihis volunkjry fundraising income have been broadened io avoid relionce in any one particvlar area.
Income from trading activities wa5 £2,463,85912023: £2,118,959 - 42%) which eqvotes lo 42Y.
received throu9h our shops, lottery ond hJndroisin9 events. This area of income has subslantiolly increased
this yeor largely due to excellenl shop incorne performance, lottery growih and successhjl evènls.
Nel profit from shop activilies hos seen a slight decline in performance to dote of £362,48912023:
£389,102) os o resuh of increased poy cosls due lo notionol living wage rises and olso limings of new
stores beiTha delayed.
Net profit for the lottery hos increased for ihe yeor to £1 17,99612023: £97,289) due lo ihe orEoing
canvossèr campaign. We received an inlerest free loon in the prior year of £08,C()O from on investor
specifically to fund this business initialive which hos run al a profit this year of £10,983 vs a budget lo55
of £34,626.12023: loss £45,823, therefore the compoign as at 31 March 2024 is running at on overall
loss of £28,840) bui fully funded by the inveslmenl ond ahead of plan as retenlion is high.
Th8 Charity receives income from the generosity of the public, roised in many ways such os through
support from corporates, Irusts ond foundations, mojor donors. community supporters, legocies, lottery,
fundraisin9 events and from the public seclor (local CCGSI. Other income includes income roised ihrovgh
continuing care packages ond troining funding. Charitoble activities, includes restricted funding from
Wakefield CCG for Molernol Menlal Healih services of £88,55612023: £74,390) ond various non
recurrent grants. See the noles to the accounts For more dekjil on fvnding sources.
The NHSE Children's Polliative Care gront equot85 to just 9.5/.12023: 9.2°Al of consolidoted income
and 16.8Y.12023: 16.9/) of choriloble aclivilies costs. NHS Englond onnounced ihal funding for
children's hospices will remain in ploce inlo 2024/25 however the gront is being distributed in Ihe system
via the Inlegroted Core Board IICB).
14

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (contlnued)
Financial review (continued)
Finqncial performan¢• {¢ontlnued)
Sk]fFcosts have increased since lastyear. Staff c95ts forthe year were £4,116,54112023: £3,389,746).
Staff costs as a percenlage ol tolol costs were 71 Y. during the yeor12023.. 69.8 %). Average $￿ff FTE
numbers hove increased lo I l l 12023.. I07l lorgely due lo invesling in key roles to ensure that we can
achieve our ornbitious growth plons to ensure that we proled our future.
Aulo enrolmenl employer contributions ore 3Y., however managers receive 5°A matching conlribulions,
and most staff contribute to the People's Pension Scheme. In addition, we operate an NHS Pension
Scheme under o directive and for the post 2 yeors we have seen the employer's contribthion rise from
14.38/9 to 20.68°A, however the increase continues to be funded by NHS England. There is still no
confirmation from NHS England beyond 2025 of how hospices might be supported to ofFord these
pénsion increoses ond os such Ihe NHS Pension scheme has been closed to new members since October
2019 Os o woy of conlrolling costs. There is also o challenge in that some slaff are receiving u substontiol
pension benefit, whilst the majority ore on the mosi basic pension bènèfit. We slorted to address ihis issue
os part of ihe onnuol budgeling process and introduced an option in 23/24 for staff io increose their
employee contribution by l /. lor morel and then we will increase employer contributions lo 4%. In 24/25
we have introdvced a matchin9 conlribution of 7.5 / for charity slaff. subject to salary exchange rules.
Total costs hove increosed substantially to £5,797,81012023: £4,855,262). Hospice UK hove predicted
that on overoge h05pice cosls will increase by £500k per annum for mony years to come due to woge
inflation and ihe impacl of the cost-of-livin9 crisis
this yeof we haye seen our cost5 increase by o
phenomenol £942,548. The majority of Ihis 15 pay costs ond investment in roles lo prepore for growth
ond diversificalion of oll our income slreoms.
The work of volunleers within the Charity is fundamentol io the growFh and suslainobility of Funds. Without
Iheir continued support il is envisaged thot cos15 OF employing support staff ond fundraiser5 would amount
to an additional annuolised cosl of over £521.OCKJ based on an average of 50,000 volunleer hours at
nolional living wage, given during an avero9e year. The Trustees wish to express their sincere gratitude
lo every volunleer for their generosity ond the gift of lime.
Spending on charitable aclivities was £3,276,065 {2023: £2,739,081). The percenta9e spend on
choritoble activities versus consolidoted costs (inclvdes reloil costs) 15 56.5°A 12023: 56.4%1. In the
Charity, the percentoge spend on ¢horiloble aclivilies lexclvding retail costs) is 77.7°A12023: 78.1 y.).
We volue transparency and therefore wont to help donors ond funders understand more obout how their
money is spenl and why it is spenl thol way. The following infogrophic might help.
15

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 {contlnued)
forget me not
childrens hospice
Why do we have oyerheod costs? There crA carl2ifi IJ)
old dulle5 we must I￿1[11 For ?alei* legal
complioncp ond oovcrna.-,c? k>iJfPo￿￿5. Thtt5e cro CSiopI al lor rv4nii)9 th9 char ifv, but they co.1 money Ic)
do. This meon5 not every penny we ra,'se can be SiJeTrl di-.:=Ily ci supporiing farnilies Howo¥er. 14is IlDe5n'l
meun tl)ol each periny is not coriiiibuling lo our abi,"'ty t= d&Tj lar th2t ccre ond s'Jpport, Safely nnd'io Ihe h'iglF
es1 possil)l& quolity.
Here'are a few exomple5 01 whal IHe5Ei overh&od Coals enlttil..
Evaluation
Environmental
sustainability
Data,
Information
goyernance
Supporter
insighi
Learning and
development
, Quality and
I compliance
Planning ond
performance
Health & Safety, R45k
management and mitigalion
Finance and
oudit, Income
generation
Legal
Safeguording
Content
creulion
IT, Digital
optimi5ation
Company
secretory
Employment.
Volunteering.
Wellbeing
Property and "_
facilities
Procurement
16

THE FORGET ME NOT CHILDREN'S HOSPICE LIMrrED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (continued)
Financial review (¢ontinued)
Reseryes poli¢y
The tolal unrestricted ond restricted reserves held as at 31 March 2024 was £3,552,718 12023..
£3,533,350).
The current lev81 of cosh/investments held by Forgei Me Not Children's Hospice is £904,56012023:
£l,110,3261. Howevèr true cosh, ofter loan liabilities due within one year of £30,00012023: £30,000)
Inole 7 81 ond loon liabilities falling due in more than one year of £105,50012023: £135,5001 Inote
19) is £769,060 {2023: £944,826} ond is allocated for emergency reserves.
The balance of unrestricted reserves held is £3,428,39512023: £3,431,444 which is maintained to
ensure that th8r8 ore sufficient funds lo provide care and conlinve lo reach more children and families
thal need our svpport.
The designated reservé allocated in 22/23 of £77,000 which wos for the impad of ihe costryof-living
crisis and io ensure ihal we can recruit and retain stoff in terms of market changes and competition, hos
oll been spent in 23/24.
The reserve funds policy is lo have sufficient reserves lo cover operaling costs for one year and set aside
for emergency purposes only. In addition, there should be ovoiloble cash reserves of ihree months of
operaling cosls.
The immediale slro18gy lo buikl reserves and financial strength is being oddressed and assurance
measures can be dernonstrated as follows:
Sourcing oddilionol public sector and CCG hjnding {preferobly recurrentl
Allocating18gocy income lo build reserve funds
Robust monogemenl and control of our resources
Building our capacity to generote more income
The aim is to bvild irv8 emer9èn¢y cosh reserves to £ I million by March 2025. True emergency reserves
os ai 31 Morch 2024 was £769,060 which fell below target dve lo an amount of £172k of accrued
income in the chority at year end. We hove a finance strategy in ploce thol oims to build reserves so thol
we have enough money for now ond in the hjtvre.
Reserve Funds are reviewed al eoch AFR committee meeting os port of the finonciol reporting process
and svpporting cash Ilow forecast. Reserve levels will be resel appropriotelyi after consideration of cost
challenges set and ochieved ond Confirrnolion of successful income in the pipeline, lo ensure that ihe
levels meei ihe needs of the strolegic direction of the Hospice.
The Trustees consider it prudent ihot reserves oiher Ihon reslricted and designoted should be sufficient:
To ovoid ihe necessity OF realising fixed ossets held for the Charity's use,"
To provide protection against any possible decline in fubjre income from fundraising ond
donations in generol.
17

THE FORGET ME NOT CHILDREN'S HOSPICE UMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 {continu¢d)
Financial review (continued)
Reserves poliry (<ontinued)
Emer enc Reserves
Forget Me Not Children's Hospice needs emergency reserves to protect its current activities. The Board
of Trustees had set emergency reserves lor9et for ihe finonciol year 2023/24 ot o realistic level of
£800,000 after agreeing a deficit budget of £215k (achieved £769,060) to ensvre business continuity
dve to unForeseen events, considering the needs, risks ond challenges faced by the Chority in the short to
medium lerm. The level of reserves is reviewed al each AFR meeling and reserYe5 policy will be reviewed
annually. Reserves will be built to ensure thal we build a sustainable future for local children and families
living and dying with life limiting condition5.
Co itol ReseNes
Forget Me Noi Children'5 H05pice hos been operating from Russell House since 2011 ond whilst il is slill
a fairly new building, il is now 13 yeors old and there will an ongoing need lo ensure thal oll capitol
equipmenl is fil for future purpose ond ihal there is a robust Capitol Replocement Plon in ploce for the
building, grounds and equipment and as such we hove prepared o Resilience oction plan. The majority
of capital works completed during this financial year hove been funded through copilal gronls and gifts
in kind.
The Capital Reserve will be calculoted as ihe bolonce left ofter ollocoted Emergency Resery8S.
Develo
ment Reserves
There are no developm8nl reserves all(xoted for ihe financial year 2023/24 as Ihe business plan is
oimed ol protecling the 8xisling resources. Any new inveslments to be mode in 2024/25 finonciol year
will bè supported by robust income generation plans and lunded through high level supporter lunds or
loons thol ensure futur8 returns on ihe investment.
Restricted Funds
ResIric￿d funds will be maintoined ond occounled for in occordonce with the appropriate regulolions
ond only used for ihe purposes for which ihey are provided.
Desi
noted Fun
Forgei Me Noi Children's Hospice moy occasionalty need to save or accvmulole lunds in order to finonce
o porticular project. These monie5 will come from vnre5tricted funds and will be earmorked for o porticulor
project but may be designoled as a seporate fund. However, this designolion will only be for
administrative purpose5 and these funds will remain under the control of Truslees and moy be redirected
lo meet running costs should circumslonce5 require.
Going concern
The consolidated linanciol slotements hove been prepored on the going concern basis. This has taken
accounl ol the c05t of living crisi5 on the UK economy ond its polential impact on the financiol sustainability
of the Charity and Group. In doin9 50 monogement have opplied sensilivilies ond adverse ossumplions
upon their budgets, cash flow ft>recosts ond considered ony remaining available government schemes
and interventions in making their 0558ssmenl.
After making appropriate enquiries, the Trustees hove o reosonoble expectalion thai ihè Charity an_d
Grovp has adeqvale r850urces to conlinue in operationol exislence for the foreseeab18 future. For this
reoson, they continue lo odopl the going concern basis in preparing the financial 5tot8m8nls. Further
d8toils regarding the adoption of the going concern basis can be found in the occountiro policies note
18

THE FORGET ME NOTCHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (contlnued)
Financial revlew l¢ontinued)
Fvndraising and complian¢e
Forget Me Noi Children's Hospice is reliant on the goodwill ond support of ihe locol community in order
to provide its charitoble seTvices to Children with lile shortening conditions and their families without
chorge. The hospice h05 an excellent reputalion, however with this comes a responsibility lo ensure ihe
very highest of fundroising standards are in practice.
Income generation is not simply o way of raising fvnds, but il is also o conduit to developing ond
rnointaining key svpporter and donor relationships, ensvrirKd that supporters are very much o port of our
Forget Me Not jovrney.
11 is nol always possible to ossess whether supporters are 'vulnerable' or lo coordinole activities with oiher
chorities, so our opprooch is to focus on our fundroising octivities and relationships and conduct these
and our contocl with donors in line with the law, relevanl 9overnance and our ovm high standards.
All income generalion activities ore undertaken wiihin chority l(Jw, Charity Commission regulations,
HMRC rules, The Fvndroising Regulator. The Gambling Act, local licencirKJ lows, Advertising Standards
Authority rules and doto protection laws. This list is not exhavstive. We ore regislèred with the Fundraising
Regulator and conlinue to work towards full compliance with the Fundroising Code of Practice and slrive
to adopt best praclice in all that we do.
We operate on ethicol fundroisin9 policy os well os other policie5 specifically created in order to
underpin, support and monilor the above.
We support ond encourage ovr fundraisers to achieve qualificotions through the Chartered Instilute of
Fundroising or Corndel, and some members within the team are active￿ engaged in training and support
throu9h these organisalions.
Donor management
We continue lo ensure thot GDPR is effectively implernenled, monitored and oudited across all oreas of
income generolion.
External fundraisers
We vse the seNices of Sterling Lotteries who manage and rvn our Week￿ priz8 drow. Sterling is licenced
ond regulated by the Gombling Commission to promole a non-remt)te and remote lottery and also supply,
install and odopl gamblin9 software lo promote a lottery.
All Sterling represenlatives receive Gambling Commission training lincludin9 vulnèroble persons Iroining)
and represenlalives are olso trained in line with ihe Ftsndraising Regulators Rule Book for Fac&ttrFace
Fundraising. SterliTrJ is oudited annually on the Gambling Commission subset of IS027001:2013. The
audit report is ovailable on request.
There were no reportable complaints reloting lo the odivity underloken by SteAing on behalf of the
Hospice in 23/24 {22/23: none}.
In 23/24 we used °The Fundraising Portnership. os an exlernol agency Iconvasserl to acquire new lottery
players. This will change in 24/25 as we transition to a new canvassing agency - Lottery Fvndrai$ing
Ser¥ices ILFS). We are solisfied that their colleagues undergo in house training which covers all the
necessary points relaling to governance and compliance when represenling the charity publicly.
19

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (contlnued)
Financlal revlew (continued)
External fundraisers (continued)
We also employ QTS as a telesoles agent to conduci both administrotion ond soles colls on beholf of the
charity. We are 5ati5fied thol they corry out the correct checks on contact records ond thai their tele501es
opeTator5 ore Irained 5ufficienily in the governance and rules associated with telesales activity.
Principal risks and uncertainties
The Trustees and Senior Leodership Team have assessed, and re9ulorly review, Ihe major risks io which
Forget Me Not Children's Hospice is exposed, in particular. those relaled io the finance, operation5,
people and complionce. The moin risk that the Hospice foces going forward is oround funding uncertainty,
F￿rtICUlarlY orovnd the National Children's Hospice Grant beyond 24/25. We hove developed o plon
lo be fit for the future ond recognised the increased costs needed just lo stond still. Our plon to protecl
our fulure oddresses these issues, logeiher with o shortage of seclor wide care staff ond will see us
overcome these challenges and build o more suslainoble fulure for the hospice and so Ihe families we
8xisI lo serve.
The Hospice's principol finonciol instruments comprise bank balances, creditor5 ond debtors. The main
purpose of these inslrumenls is to raise funds to finonce the operations of the H05pice.
Due lo ihe natvre of the financial inslrvments used by ihe Hospice, there is no exposure lo price risk. The
Hospice's approoch io managing risks opplicable lo ihe financial instruments concerned is shown below.
In respecl of bonk balonces, the liquidity risk is manoged by maintainin9 credit balances. The Hospice
makes use of money market facilities when funds are available.
Trade debtors ore managed by regular monitoring of amounts outstonding for boih lime ond credit limits.
Trode creditors liquidity risk is manoged by ensuring sufficient funds are ovailable to meet omounts folling
due and ensuring that suppliers are not paid early.
A5 a Tesuh of reloil lockdowns during ihe pondernic, FMNT Troding Itd {A wholly owned subsidiary of
the chorityl took odvantage of hvo Coronoviru5 Business Inlerruplion Loon scheme5 {CBILSI through Lloyd's
bonk. An omount of £150,IX)O was laken out in June 2020, and then o further loon of £150,000 in
December 2020. The loon r(rtes ore fovourable, ond the terms were both 12 month5 interest free and no
capilol repayments. Both loans were repayable over 72 months, however the second CBILS loon was
settled in Full in September 2022 and ihereFore there rernains one CBILS loan in ploce as mitl9ation lo
support our reloil estale growth plan5.
5tructurei governance and mqnagemenl
Constitution
The Forget Me Not Children's Hospice Limited is registered 05 a charitoble company limiled by guaronlee
incorporoted on 15 June 2005 and registered as a charity on 15 July 2005. The Charity modernised its
governing docurnenl on the 13ih November 2015 and is governed by its Articles of Associotion. In ihe
event of the Charity being wound up member5 are required to contribthe an amount not exceedirKJ £1 O:
20

THE FORGET ME NOT CHILDREN'S HOSPICE LIMrrED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (continued)
Stru¢tureN governan<e and managemenl (continued)
Methods of app•intment or el•ction of Trnstees
As set out in the Articles of Associolion adopted on the 13th November 2015, the governing body is the
Board of Trustee5 whose member5 ore appointed either by the Chority in a general meeting or by the
oiher Tru51ee5.
The Boord of Trustees seek lo ensure thal the needs of the ultimote user group are appropriotely reflected
through the diversity of the Trustee body. Truslees are recruited usirg a robust selection proce55 from a
group of interested people who hove responded to adverts.
Policies adopted for the induction and training of Trustegs
New Trustee5 are invited to toke port in induction provided both by the chority and by exlernal sources
including ftjcilitated learning Octivity. This induction ensures ihe Tru5tee5 understand iheir role5 ond
responsibilitie5, understond the workings of the hospice and the charity, con identify key risks, hold ihe
management leam to account ond work togeiher to build a sustainable fulure for th8 orgonisolion. There
have been no new trustees join u5 last year.
Statement on senior salarie5 and pay
As o leoding charity, we recognise our responsibilities toword5 our staff, volunt8ers ond beneficiaries.
We are committed lo ensvring hjll accovnlability and tronsporency in all aspects of our work and are
determined to do our best to 5UPPOrt people with their wellbeing, inclvding financial wellbeing.
Sécuring the righi people and supporting them to ihrive in thair roles to deliver our ombitious plans is key
to our strategy. One of the many ways we do this is through a coffipetitive reward struclure. We believe
that although the chority secFor con't, and shouldn'l, compete with the commercial sector on pay, we must
offer o foir salary for Phe skills ond the experience we need to run a high performing, cosleffeclive and
successful charity, proportionate to the complexity and re5ponsibililies of each role, and in line with our
charitable objectives.
The Board of Trustees 15 responsible for defining pay policy and deciding on the solaries of the CEO and
Directors. The salaries of all stalf acr055 Ihe organisalion ore set out within o Formal bandin9 fromework
where job roles have been evaluoted and benchmorked to ensure thal we are poying at the morkel rate
for the sector. Information about senior level poy is made ovoiloble in our annuol accounts.
The orgonisalion's Poy ond Reward Policy5e15 Out to provid8 equality tro all employees. We are committed
to having a fair remunerotion policy that mee15 our pay ond reward principles, ond is suslainoble
financially and operotlonol￿. whilsl ottroctin9 ihe best people.
In oddition, w8 ore proud lo say Ihal in 23/24 we became o Real Living Wage Employer in ihe Chority.
Forget Me Not is committed to invesling in internol progression and development opportunities for all staff
where possible.
21

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (contlnued)
Struclurel governance and management (continued)
Oryanisation structure
The Board of Trustees, which musl consist of not less thon three Truslees but sholl not be subject to any
maximum. helps to administer the Chority by providing the overall strote9ic direction and ensuring the
highesl standards of governance is moinloined throughoul oll ospecls of the operation. They meet
quarterly ond in addition have 2 awoy days. There ore four Boord subc0mmi￿ee5, each comprising of a
minimurn of three Trustees. lor in Ihe cose of ihe troding boord I Irustee and severol direclorsl which meel
ai least four times a year and cover all ospects of the Chority's bvsiness..
Audil, Finance ond Risk Committee IAFRI
People, Culivre ond Governance Comrnittee IPCGI
Clinical Governance Committee ICGC)
Trading board
Day to day running of ihe Charity is delegoled to ihe Chief Executive who discharges their responsibililie5
through the Senior Leadership Teom.
Our previous CEO, Luen Thompson, retired in Seplember 2023 ond was succeeded by Gareth Pierce,
previously the Director of Income Generotion. This succession included a thorovgh handover period.
Related party relationships
The Wesi Yorkshire For9el Me Nol Trusl was founded in 2000 os a charitable or9anisation. However, o
decision was taken by thè Trustees in early 2005 ihot the objects of the Chority Trust Deed covld be better
sèrved if ihe Trust become an incorporaled compony. Thvs, following incorporation of ihe companyi the
rèserves of the West Yorkshire Forget Me Not Trust were transferred to the Charity on its cessotion on 31
December 2005. A special resolution to chonge the nome of the Charity from the West Yorkshire Forgel
Me Not Trust Limited to The Forget Me Noi Children's Hospice Lirnited was passed by members in July
2011.
The Charity hos a subsidiary compony, FMNT Trading Limited. through which it runs a choin of Charity
shops.
Risk management
The assessment of hazards and risks in ihe physical environment and in clinicol and nonclinical working
proctice5 is undertaken on o regular bosis to protect the health and welfare of slaH. children/young
people ond iheir fomilies.
Succe55ful risk management ot the Charity is bas￿ on the following phi1050phy:
The idenlification of risk 15 considered in all areas of work and is included in oll operotionol
ocliyilies.
The success of o risk management program is dependenl upon a committed appr(￿ch by the
Boord of Trustees, Chief Executive, Senior Leadership Teom ond a115taff.
The idenlificalion and monogemenl of risk5 requires octive involvement of operotional slaff
within ihe Charity as these staff ore best placed to P8rform this funclion if there ore robust
comrnunication ond support syslems.
The promotion of on open, objective culture for incident reporting ond the idenlificalion of risk
ond con5i$lency in managing those risks ore essential to the success of the Risk Manogement
Policy. This is supported by all leve15 of manogemenl
22

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (¢ontinued)
Structurei governance and management (¢ontinued)
Risk management (continued)
across oll occupationol groups and 5toff in oll oreas of the chority hove hod training around
incident reporting.
All slaff receive training defined ond agreed elements OF risk managemenl including risk
reduction, incident reporting and investl9Qtion.
comprehensivg Departmental Risk Asse5srneni Tool covering ihe Charity, operations, financial,
compliance ond people risks is in operolion and reviewed by the Senior Monogemenl Team ISMT)
regvlorly and updoted as new or emerging risks arise. There is a process For moving any departmental
risks thot score obove o threshold or are nol occepted to the Strategic Risk Reglster. The Strategic Risk
Register is monitored and monaged by the Senior Leadership Team ISLTI regularly and updated ai least
quarterly ond used to report risks to ihe relevant Board Su&Committees. The hi9hes1 scoring risks are
reported to the full Board. All the Truslees hove access to ihe Siralegic Risk Regisler and ossess ihe risks
faced by the organisalion on an ongoing and regulor basis.
There is Truslee ond Senior Teom Indemnity Insvronce Cover in place. As well os internal controls ond
processes we ore externally audited on an annual bosis for Healih ond Sofety, ond for Finance. The
Board receive annual Health and safety and Informotion Governance Assuronce reports in addition to
regular updole5. There are robusl infonnation governonce processes ond controls in place lo mitigate
risk.
23

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 {ContInu￿)
Stru¢turei governance ond management (Continued)
Referen¢e and administrative details of the charlty, Its Tnistees and advisers
Jeremy Cross, Choir
Jo Ellis
Dr Dovid Anderson
Adrian Gordon
rim McBurney
Darryl Brilto (resigned 23rd June 20231
Paul Harvey Stead
Sofia Gohir Iresigned 15th March 2024)
Margaret Folconei
Alexondro Clemenls
Cloire Woodford
Saroh Virginio Romsey
Alison Needhom loppointed 25th September 2023, resigned 12th August 20241
Elisabeih Ann Street (oppoinkd 21" June 2024)
Dr Eilean Gail Crosbie loppointed 20th September 20241
Andrew John Green {oppoinled 20th Sept8mber 20241
Poul David Woolston loppoint8d 20th S8pl8mb8r 20241
Company registered number
Charty registered number
05481614
1110457
Registered office
Russell House
Fell Greove Rood
Huddersfield
Wesl Yorkshire
HD21NH
Company S￿retary
Nicola O'Dowd
Chief exe¢utive offi¢er
Luen Thompson {retired 31 August 20231
Goreth Pierce lappoinied I st September 2023)
Independent auditor5
Armstrong Watson Audit Limited
Chartered Accountants
Third Floor
l O Souih Parode
Leeds
Wesl Yorkshire
LSI 5QS
Bankers
Lloyds Bank Commercial
PO Box l 000
8XI ILT
24

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (continued)
Slrv¢lure¥ governanc• and management (¢ontlnued)
Reference and administrative details of the ¢harity. its Trvstges and odvi$•rs
(¢ontlnved)
Solicitors
Schofield Sweeney
Springfield House
76 Wellington Street
Leeds
West Yorkshire
LSI 2AY
Dirertor5 of FMNT Tradlng
Poul Harvey Stead (Chairl
Gareth Pierce {r8signed 9th September 2024)
Dovid Ashton (resigned l Januory 20241
Mike Robin50n (resigned 16th Augusl 2024)
Dan Quinn Iresigned 21 U August 20231
Laura Green
Philip Hamilion O'Lou9hlin {appointed 9th June 2024)
Marek Loskowski loppointed 9th September 20241
Matthew James Lees lappointed 9th September 20241
Rakesh Mohindro loppointed 91h September 20241
Memb•rs' liability
The Mernbers of the charity gvarontee to contribute on omounl not exceeding £1 O to ihe assels of the
chority in the event of winding UP.
25

THE FORGET ME NOT CHILDREN'S HOSPICE LIMrrED
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (continued)
Struthirei governan¢e and management (continued)
Statement of Trustees. responsibilities
The Truslees (who are olso the directors of the charity For the purposes of company low) ore responsible
for preparing the Trustees, report ond the financiol stalements in accordance with opplicoble l(Ni and
United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Procticel.
Company Icw requires the Truslees to prepare f4noncial statements for each financial year. Under
company low Ihe Trustees musl not approve ihe financial statements unles5 they are solisfied thot they
give o true and fair view of the slale of offairs of the Group and the Chority and of their incoming
resources and opplication of resources, including their incorne ond expenditure, for ihat period. In
preparing these financial slotemenls, the Trustees are required to:
selecl suitable accounting policies and then opply them consislently,.
observe the methods and principles of the Charilies SORP IFRS 1021;
moke judgments ond accounling estimates that ore rèosonoble and prudenl,.
stote whether opplicoble UK Accounting Slandords IFRS 1021 hove been followed, subject lo any
maleriol departures disclosed and explained in the finoncial stotemenls,.
prepare Ihe financiol slat8m8nls on the going concern bosis vnless it is inappropriale lo presume
thai the Group will continue in business.
The Trustees ore rèsponsible for keeping adeqvote occounting records ihot ore sufficient lo show and
exploin the Group ond the Chority's transactions and dixlose with reasonable accuracy ot any time ihe
finonciol position of the Group and the Charity ond enoble them to ensure that the financiol slolemenls
comply with the Companies Act 2006. They are also re4)on5ible for safeguarding the assets of the Group
and the Charity and hence for tokin9 reosonoble steps for the prevention and deleclion of fraud and 0th8r
irregularities.
Disclosuro of informatlon to audltors
Eoch OF the persons who are Trustees ot the time when this Truslees, report is opproved has confirmed
thol:
so ftJr os that Trustee is awore, there is no rèlevant audil information OF which the charitable
group's ouditor is unoware, and
thai Trustee has taken oll the steps thot ought io have been ￿ken as a Trustee in order to be
aware of any relevont oudit informalion and io estoblish that the charitable group's oudilor is
awore of that informalion.
Auditors
The auditor5, Armstrong Wa150n Audit Limited, hove been appointed during the year and have indicated
Iheir willingness to continue in office. The designoted Trustees will propose a motion reappointing ihe
ouditors at o meeling of the Trustees.
Approved by order of the members of ihe board of Truste8s on
beholf by:
and signed on iheir
N O'D•wd
Company Secretory
J Cross
Choir
26

REPORT OF THE INDEPENDENT AUDITOR'S
TO THE MEMBERS OF THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
FOR THE YEAR ENDED 31 MARCH 2024
Opinion
We have audited the financial statements of The Forget Me Not Children's Hospice (the 'porent chorilable
company'} and ils subsidiaries (together the 'group') for the year ended 31 March 2024 which comprise
the Con501idaled stotement of financial octivities, the Consolidated and Charity bolance sheet, the
Consolidaled statement OF cash flows ond the related note5, including o summory of significont occounlin9
policies. The financial reporting framework that has been applied in their preporation is applicoble law
ond United Kingdom Accounting Slandards, including Finoncial Reporting Standard 102 'The Finoncial
Reporting Standard applicable in the UK and Republic OF Ireland, (United Kingdom Generally Accepted
Accounting Practicel-
In our opinion the finonciol statements..
give o true and fair view of the stote of the Group's and ol the porent choritable compony'5
offairs os ot 31 Morch 2024 and of the Group's incoming resources ond opplication of resource5,
including its income and expenditure for the year then ended,.
have been properly prepared in occordancè wilh United Kingdom Generolly Accepted
Accounting Practice; and
hove been prepared in occordonce with the requirernents of the Componies Acl 2006.
Ba$1$ for opinlon
We conducted our audil in occordonce with International Siondards on Auditing (UK} IISAS IUKII ond
applicoble law. Our responsibilitie5 under thosè slandards are further described in the Auditor's
responsibililies for ihe audit of ih8 financial stalements seclion of our report. We ore independent of the
Grovp in occordonce wilh ihe eihicol requiremenls thol ore relevanl to our avdit of the finoncial stalements
in the United Kingdom, including the Financial Reporting Council's Ethicol Standord, and we have fulfilled
our other ethical responsibilities in accordance with ihese requirements. We believe thai the audi*
evidence we hove obiained is sufficient and approprioté to provide a basis for our opinion.
Con<lv5ions relating to going conc•rn
In auditing the financial statements, we hove concluded thol the Tru51ee5' use of the going concern basis
of accounting in ihe preparotion of the linanciol statements is appropriate.
Bosed on the work we have performed, we have not identified any material uncertointies reloling to
events or conditions that. individually or collectively, moy cost significant doubt on the Group'5 or the
parent charitable company's ability to continue os o goin9 concern for a period of at leasl Iwelve months
from when the financial Statements ore auihorised for issue.
Our responsibilities ond Ihe responsibilities of the Trustees with respect lo going concern ore d85cribed
in the relevanl sections of this report.
her information
The Truslees ore responsible for the other informotion. The oiher informotion compris8s lh8 information
included in Ihe Annual report, other ihan the finonciol statements and our Auditor's report th8reon. Our
opinion on ihe financial statements does not cover the oiher informglion and, 8xcep_I to the exlent
otheThYis8 expliciily stot&d in our report, we do not express any form o-f 055urance conclusion thereon.
27

REPORT OF THE INDEPENDENT AUDFTOR'S
TO THE MEMBERS OF THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
FOR THE YEAR ENDED 31 MARCH 2024 (continued)
Other inforniatlon (continued)
In conneclion with our audit of the finonciol stolements, our responsibility is lo reod the other information
and, in doing so, consider whether the other informalion is malerially inconsistenl with ihe financial
stalemenls or our knowledge obtained in ihe audit or oiherwi5e appears to be malerially mi5Staied. If we
.identify such moterial inconsistencies or apparent malerial mi55t13temen15, we ore required to determine
whether there 13 a material rnis5tatemenl in ihe financial slatements or a m(rterial misstatement of the other
inforniotion. IF, based on the work we have performed, we conclude that there is o moleriol misstotement
of this other information, we are required to report ihat fact.
We have nothing to report in this regord.
Opinion on other matters prescribed by the Companies Act 2006
In our opinion, bosed on the work undertoken in the course of the oudit:
the informalion given in the Trustees, report includin9 the Group Strategic report for the finonciol
yeor for which the finoncial slatemenls are prepared is consislenl with the financial statements.
Ihe Trvstees, report including the Group Sirolegic rèport hove be8n prepared in accordance with
opplicob18 legal requirements.
Matters on whlch we are requlred to report by exception
In ihe lighi of the knowledge ond und8rslonding of the company ond its environment obtoined in the
course of the aLditr, wè have not idenlified malerial misstatemenls in the group stralegic report included
wiihin the truslees, report.
We hov8 nothing to report in respect of the following mcthers in relaiion k) which the Companies Act
2006 requires us to report to you if, in our opinion:
adequate and proper occounting records have not been kept, or returns adequate for our audit
have not been received from bronches nol visited by us," or
Ihe financial stalements are not in agreement wilh the accounling records and relums,"
certain disclosures of trustees remunerotion specified by law are not mode; or
we have not received all the informolion ond explonations we require for our audit.
Responsibilities of trustees
As explained more fully in ihe Truslees, res￿nSibIlitieS Stolemenl on poge 22, the Truslees (who are olso
the directors of the charitable compony for the purposes of company law) ore responsible for the
preporolion OF the financial statements and For bein9 satisfied thoi they give a Irue ond fair view, and for
such inlernol control as the Trustee5 deteming 15 necessary lo enoble the preporotion of finoncial
slatemenls thal are free from material misstotement, whether due to fraud or error.
In preparing the financial slalements, the Trustees ore responsible For ossessing the Group's ond the porent
choritoble company's obility to continue as 0 90ing concern, disclosing, os applicable, matters relthed to
going concern and using the going concern basis of a¢covntirKJ unless the Truslees eiiher intend io
liquidate the Group or ihe parenl charilable compony or to cease operations, or have no realistic
olt8rnative but lo do $0.
28

REPORT OF THE INDEPENDENT AUDITOR'S
TO THE MEMBERS OF THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
FOR THE YEAR ENDED 31 MARCH 2024 (continued)
Auditor's responsibilities for the audti •f the finon<ial statements
Our objeclives are to obtain reasonable ossuronce aboul whether the financial statements os o whole are
free From material misslotement, whethèr due lo froud or error, and to issue on Auditor's report thot
includes our opinion. Reosonable ossvrance is a hlgh level of ossuronce but is nol a guorontee that an
oudil conducled in occordance with ISAS IUKI will always detecl a material misstatemeni when it exists.
Misslatements can arise from fraud or error and ore considered materiol if, individually or in the
aggregote, they could reosonably be expected to influence the economic decisions of users laken on the
basis of these Financiul slotements.
Irregularities, including fraud, are insloncès ol non<ompliance wilh lows and regulalions. We design
procedures in line with our responsibililies. ouAined obove, lo delect moterial misstotemenls in resFeCt of
irregularities, including fraud. The exlent to which our procedures are capable of delectin9 irregvlorities,
including fraud is deloiled below:
Our approach to idènlifying and ossessing ihe ri5k5 of materiol misstatement in resped of irre9vlorilie5,
including fraud ond non<ompliance wilh laws and regulations, was as Follows..
the engag8ment partner ensured ihoi the engagemenl loom collectively had the oppropriole
comp818ncè, capabilities and skills to idènlify or recognise non<omplionce wilh applicoble
laws ond regulation5,'
we idenlifi8d the laws and regulolions opplicable lo the Group and par8nt chariloble company
Ihrough discussions with trusle8s, direclors ond oiher management and review of appropriote
induslry knowledge,.
we assèssed the extent of compliance with the laws and regulalions identified obove through
making enquiries of managemenl,. ond
Identified lows ond regulations were communicaled within the audit team regvlorly ond ihe
leom remained olert lo instances of non<omplianc8 throughovl the audit,
We assessed Ihe 5usceplibility of ihè Group and the porent choritoble compony financial st(Jtements to
material misstalement, including obtoining an understanding of how fraud mi9ht occur, by:
making enquiries of mano9emenl 05 to where they considered there wos susceptibility to fraud,
their knowledge of actual, suspected ond alleged fraud; and
considering the internal conlrols in place lo mitigQte risks of froud and non<ompliance wilh
laws and regulalions.
To oddre55 the risk of fraud through manogement bias ond override of controls, we=
performed analyPical procedure5 05 a risk ossessment tool to idenlify ony unu5uoI or unexpected
relationships,.
Tested journal entries to id8ntify unusual tronsoctions,.
Assessed whether judgem8nt5 ond as5umplions made in determining th8 accounling e5timoles set
out in Note 2.18 were indicolive of potentiol bias.
In response to the risk of irr89ulorilies ond non<ompliance with laws and r8gulolion3, we designed
procedures which included, bul werè noi limited io.,
agreeing financial statement disclosures to underlying supporfing documentotion,. and-
enqviring of management os lo octual and potentiol litigotion and claims.
29

REPORT OF THE INDEPENDENT AUDITOR'S
TO THE MEMBERS OF THE FORGET ME NOTCHILDREN'S HOSPICE LIMITED
FOR THE YEAR ENDED 31 MARCH 2024 (continued)
Auditor's responsibllitles for the audti of th• financial statements (¢ontinued}
Due to the inherent limilotions of an oudil, there is an unavoidoble risk that we moy noi have delecled
some moteriol misstatements in the financial statements, even Ihou9h we have properly plonned and
performed our audit in occordance with audiling standards. For example, os with ony oudit, there
remained a higher risk of nondetection of irregulorilies, as these moy involve collusion, forgery,
intentionol omission$, misrepresenlotions, or the ovèrride of intemal controls. We are not iesponsible for
preventing fraud or non<omplionce with laws ond regulotions and cannol be expected io detecl oll froud
and rbon<ompliance with laws and regulotions.
A further description of our responsibililies for Ihe audit of the financial stalements is bcoted on the
Finoncial Reporting Council's web5it8 al: www.frc.org.uk/auditor3re5ponsibilities. This description forms
port of our Auditor's report.
Use of our report
This report is made solely to th8 charitable company's members, os a body, in occordonce with Chopter
3 of Port 16 of the Componies Acl 2006. Ovr audit work hos been undertoken so that we might state to
the choritable company'5 m8mbers those motters we ore required to slate to them in on Auditor's report
and for no other purp058. To Ihe fullest extent permitted by law, we do not occept or assume responsibility
lo onyone other thon tha charitable compony ond its members, as a body, for our audit work, for this
report, or for thé opinions we have forrned.
Huw Ni<holls (Senior statutory auditor)
for and on behalf of
Armslrong Watson Audit Limited
Chartered Accounlants and 5totulory Audilors
Leeds
Date:
IS 101
30

THE FORGET ME NOT CHILDREN'S HOSPICE LIMrrED
CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES
FOR THE YEAR ENDED 31 MARCH 2024
7JY
27&ll2
i739￿9
265.595
IM3
587.135
>n￿$
476VT4
5WJ78
45¢AY4
3B5,555
745
31L819
J4
?Sa745
I7¥J￿1
4,rn.￿4
5.PSIJJO
L974
I76,￿2
325L745
174M2
The Consolidcled statement of financial aclivities includes oll gains ond105$es recognised in ihe year.
The noles on pages 34 10 48 form port of these financial 3tatemenls
31

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
CONSOLIDATED AND CHARITY BALANCE SHEET
FOR THE YEAR ENDED 31 MARCH 2024
Intan8ibk•55ets
14
12MAè3
1.671
77>4
1334.4
Stuck
16
J7J32
JS707
17
314
649.613
74611
17Q903
C¥tsh * b8nkand In hand.VnrnstriEtedfimd
LffJ4,143
Crtdkn&' •mounts falThrydue wirhin on*¥ear
1597AtsI
127L6931
1rn.718
3￿￿50
3,379.￿5
3AI1202
Crtditots: 8rwJDts falUn8knafter mtyrethan one
{68
3533XJO
3311
3,344,tr
3N3LMI
1184762
3,2422gSI
21
21
I77J￿)
3314,202
431U*5
The Trustees ocknowledge their responsibilitiès for complying with the requiremants of ihe Act with
respecl lo accounting records and preparotion of financial stalements.
The h'nonciol statemenls have be8n pr8por8d in accordance with Ihe provisions applicable to entities
subject lo the small companie5 re9ime.
The financial slotements wer8 approved and ovthorised for issue by the Trustees on 20th September 2024
ond signed on their behalf by:
J Cross
N O'Dowd
Choir
Company Secr8tory
32

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
CONSOLIDATED STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2024
197332
L¥iA2¥
IJ51Ah9)
IW.7791
(l(X)AW)
(204760
C•hav%l wli eAwi￿1￿1ts &ttl*1*8innire of pvlod
1.110￿6
1.391217
1205.766)
The notes on pages 34 10 48 form port of these financial $totements.
33

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
General information
The orgonisotion is a choritable compony limited by guarontee, incorporated in England and Wales. The
address of its registered office is Forget Me Noi Children's Hospice. Russell House, Fell Greave Road,
Hvdder5field, HD2 1 NH. The charitoble compony's registered number is 05481614.
Accounting policies
2.1 Basis of preparation of finan¢ial statements
The finonciol slolements have been prepared in occordance with ihe Charities SORP IFRS 1021
Accounling and Reporling by Charities: Statement of Recommended Practice applicable to charities
preporing iheir occounts in accordance with the Financial Reporting Siandord applicable in the UK and
Republic of Ireland {FRS 1021 (effedive l January 20191, the Financial Reporting Standard opplicobl8 in
the UK and Republic of Ireland IFRS 1021 and the Componies Act 2006.
Th8 Forget Me Not Children's Hospice Limited meels ihe definition of a public benefit 8nlity under FRS
102. Assets and liobilities ore initiolFy recognised oi hisloriccl cost or transaction volue unless otherwise
stated in the relevant accounting policy.
The Consolidoted stotemenl of Financial oclivities ISOFAI ond Consolidoied balonce sheet consolidale
Ihe financial statemenls of ihe Chority ond its svbsidiory Undertaking. The resulis of the subsidiary are
consolidated on a line by line basis.
The Charity has token advantage of thè exemption allowed und8r seclion 408 of the Componies Act
2006 ond hos not presenied ils own Stotement of finonciol activilies in ihese finoncial slotements.
2.2 Going Concern
The consolidoted linancial slolements have been Prepar￿ on the going concern bosis. This has taken
account of ihe impoct the UK economy and its potential impocl on the financial suslainobility of the Charity
ond the group as a whole. In doing so mana9emeni hove applied sensitivities and adverse assumptions
upon their budgets, co5h flow forecosls and considered remaining available government schemes and
interventions in making their asse55rnenl. The Trustees hove received a 12 month rolling cash flow forecast,
together wilh mitigotion plans and a full understanding of the financial perFormance in order to make a
going concern decision.
2a Income
All income 15 recognised once the Charity hos entitlement to the income, il is probable ihot the incorne
will be received and the omount of income receivable con be meosured reliobly.
The recognilion of income from legocies is dependenl on e5toblishing enliilemenl, Ihe probability of receipt
and the ability to estimate wilh sufficienl accuracy the ornount r8ceivoble. Evidence of enlitlement to a
legacy exist5 when the Charity ho$ $ufFicient evidence thal a gift hos been left to them {through knowledge
of the exislence of a valid will and the deoih of the benefoclor) and the executor is satislied thai the
propety in question will not be required to solisfy cloims in the estate. Receipl of o legacy musi be
recognised when il is probable thot il will be received and ihe fair value of the amount receivoble, which
will generally be the expected cash amounl to be distributed lo the Charity,. can be reliobly measured.
34

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 (continued)
A¢¢ountlng pollcles (continued)
2.3 Income {contlnued)
Grants 0￿ included in the consolidoted statement of finoncial octivilies on o receivable basis. The l)olonce
of incorne received for specific purposes, nol expended during the period, is shown in ihe relevont
fund5 on the balance sheet. Where income is received in advance of entitlement of receipt, ils recognition
is deferred and inclvded in creditors 05 deferred income. Where entitlement occurs belore income is
received, Ihe income is occrued.
Income lax recoverable in relation lo investment income is recognised at the time the inveslmenl income
is receivable.
Oiher income is recognised in ihe period in which it is receivable and to the exlent the goods hove been
provided or on complelion of the 5eryice.
Donated services or ilems are recognised when the Chority hos conlrol over the item, any condilions
ass￿ iated with th8 donated item have been met, the receipt of economic benefit From the usè of ihe item
is probabl8 and thot economic benefit con be meosured reliably. Donatsd fixed ossets ore included in
income ot the estimated value of thè gift io ihe Charity when received, based on ihe omovnt thal the
Charity would hove been prepared io pay For these services or facilities had il b88n required to purchase
them, wilh o corresponding entry being copilolised in fixed ossels for the some amount. There were gifts
in kind of £77,291 recorded this year12023: £31,625).
2.4 Expenditure
Expenditure is recognised once there is o legol or constructive obligalion to transf8r economic benefii io
o third poty, it is proboble that a Ironsfer of econornic benefits will be required in settlement and the
amount of the obligotion con be meosured reliobly. Expenditure is classilied by activity. The costs of each
activity are made up of the totol of direcl costs ond shored costs, including support costs involved in
undertaking each octivity. Direct costs otlributable to a single octivity are allocaled directly to that oclivity.
Shared c05t5 which contribute to more than one aclivity ond support costs which are not altribLrtable to o
single aclivity are opportioned between ih05e octivities on o basis consislent with the use of resources.
Central 51off costs are ollocoted on ihe bosis of lime spent, and depreciation chorges allocaied on the
p)rtion of ihe assel's use.
Expenditure on raising fund5 includes oll expenditure incurred by the Group to roise funds for its charitoble
purposes and includes cos15 of all fundroising oclivities event5 and non<harilable trading. Expenditure
on charitable aclivities 15 incurred on direcily undertoking the oclivities which Further the Group's
objectives, as well as any associated supporl costs.
l expenditure is inclusive of irrecoverable VAT.
2.5 Taxation
The Chority is considered lo pass ihe t8sls s81 out in Porogroph I Schedule 6 of the Finonce Act 2010
and therefore it meet5 the definition of a choriloble cornpony for UK corporation lox purposes.
According￿, the Charity is potentiolly exempt from toxolion in respect of income or capital goins received
within cotegortes covered by Chapter 3 Part I l OF the Corporoti¢)n Tax Act 2010 or Section 256 of the
Taxation of Chargeable Goins Act 1992, to th8 8xlent thol such income or gains are applied exclusively
to choritoble purposes.
35

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 (continued)
Accounting policies {¢onlinued)
2.6 Intangible assets and amortisatlon
Inlongible assets such a5 website cosls are initially recognised at C05t. After recognilion, under the cost
mod81, intangible asset5 or8 meosured al cost less ony occumulot8d amortisation and any occumulaied
impoirmeni1055es.
Amortisation is provided on intongible ossets ot rotes colculoted to write off Ihe cost OF eoch assel on a
slraight-line basis over ils expected useful life.
The estimated Useful lives ore as follows:
Amortisalion is provided on palents over 3 years.
2.7 Tangible fixed assets and depre¢iation
Tangible fixed assels cosling £250 or more are Capilolised and recognised when future economic benefits
ore probable and ihe Cost or volv8 of the osset can be meosured reliably.
The land véas bought for o nolional amount from the council and ha5 restrictions within Ihe deeds, therefore
no revolvation hos been done. The buildirKd is valued al c05t
Deprecialion is chorged so as to allocala the cost of tongible fixed ossets less their residual value over
their estimated usehJl lives.
Depreciolion is provided on the following boses".
Freehold propety
Russell House lfreeholdl
Grace's Ploce Ileos8hold)
Medical equiprnent
MotoT vehicles
Fixlures ond fittings
Cornpvler equipment
Leasehold improvemenls
2% stroighi line from l November 2011
over Ihe life of the leose199 yeorsl
20% stroight line
21T/o stroighi line bosis
15°A stroighi line
20/0 Straighi line
over the life of ihe osset or 20°A
The need for ony impoirmenl of a fixed asset is considered if there is concern ov8r th8 carrying value of
an asset ond is assessed by comparing thal carrying volve against the value in us8 or realisable volue of
Ihe asset when appropriale.
2.8 InveslmentS
Fixed ossèl inveslments are a form of financiol instrument ond ore initiolty recognised at their transaction
cost ond subsequently meosured ai fair volve ot the balonce sh8ei date, unless the value connol be
meosvr8d reliably in which cose il is meosured ot cost less impoirm8nl. Investment 9oins ond losses,
whether realised or unrealised, are combined ond presented os 'Gains/lLosse51 on inveslmen15' in the
consolidoied stalement of financial oclivities.
The moin form of financial risk foced by the Charity is ihol OF volalility in equity morkets and inveslmenl
markets due to wider economic conditions, ilie iittiludè of investors lo inveshnenl risk, arKI changés in
senlimenl concerning equities ond within porticvlar séctors or sub seclors.
Investments in svbsidiorie5 ore volued al cost less provision for impairmenl.
36

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 (continued)
Accounting poli¢ie5 (¢onfvnuedl
2.9 Stocks
Stocks of retail goods are volued at the lower of cost and n81 realisable value. Donated items of stock for
resole or distribution ore not included in the finonciol slatements until they are sold or distribuied because
the Trusl8es considèr il impracticol to be oble to assess the amount of donaled Stocks os there are no
systems in place which record these items until they are sold and undertaking a stock toke would incur
undue cosi For Ph8 Charity which for oulweigh the benefits. Stocks ore valued using the lirst in, first oul
(FIFO) meihod.
2.10 Debtors
Trode and other debtors are recognised al the settlement amount aher any Irade discount offered.
Prepaym8nts are volued at the amounl prepaid net of any trode discounls due.
2.1 I Cash at bank and in hand
Cash ot bonk and in hand includes cash and short-term highty liquid investments with o short malvrity of
three months or le55 from the date of ocquisition or opening of the deposil or similar occovnt.
2.12 Liabilities and provisions
Liabilities are recognised when there is an obligation oi the bolonce sheet date as o resuli ol a post evenl,
it is probable that a Iransfer of economic benefit will b8 required in settlement, ond ihe omounl of ihe
settlemènt can be eslimaled reliably. Liobililies are recognised at the amount that the Chority onticipates
il will pay to settle ihe debt or Ihe omount li hos received as advonced payments for the goods or services
il must provide.
2.13 Financial instruments
The Group only has finonciol ossels ond financial liabilities of o kind that qualify os basic financial
inslrumenls. Basic financial inslrumenls are initiolly recognised ot Iransaction value ond subsequently
meosured ot their settlement volue wilh Ihe exception of bank loans which are subsequently measured ot
omortised cost using ihe 8ffeciive interest method.
2.14 Con¢es$ionary loan
The Charity has taken odvonlage of seclion 34 of FRSI 02 10 recognise the loan to/frorn its trading
subsidiary and the Charity Form a public benefit entity group. As such the Charity initially reco9nises ond
m8osvred the loan at the amount paid, with the carrying amounl adjv5ted in subsequent yeors to reflect
repoymenls and any accrued interest and adjusted if necessary for any impairment. No interest is being
charged on this loan.
2.15 Operating lease5
Operating leoses are recognised over ihe period of which the leos8 falls due. Benefits received and
receivable os on incentive to sign on operaling lease are recognis8d on a slraight.line bosis over the
Period of the leos8.
37

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 (continued)
A¢¢ounting poli¢ies (conlinued)
2.1 O Pensions
Employees of ihe Charity are entitled io join a defined contribution 'money purchose, 5chem8. Th8 Chority
Contribution is restricled to the contribution disclosed in note 27. The cosls of th8 defined conlribution
5cherne ore included with the ossocioted sloff costs ond ollocoted therefore lo raising funds, charilable
activities and support costs ond chorge$ to ihe unrestricted funds of the Charity. Pensions are olbcal8d io
oclivities and funds in line with stalf pay costs
The money purchose plon is managed by Peoples Pension and the plon inv8sts Ihe contributions made by
the employee ond employer in an investment hjnd b build up over the term of the plan. The pension hJnd
is then converted into a pension upon the employee's normal retiremènt age which is defined os when
they are eligib16 for a state pension. Employees thot have previously been on the NHS pension scheme
before joining the Charity, have on option to continue this scheme provid8d Ihe criteria hove been mel.
The Chority has no liability beyond making its conlriEMJtions ond poying across Ihe deduclions for the
employe8's contributions.
2.17 Fund a¢¢•unting
General funds are unrestricted funds which ore ovoilable for use at the discretion of the Trustees in
hjrtherance of the general objectives of thè Group and which have not been desi9notsd for other
purposes.
Restricted funds are funds which are to b8 used in accordance with specific r85trictions imposed by donors
or which have been raisèd by the Group for porticular purposes. The costs of roising ond administering
such funds ore charged ogoinst the specific fund. The aim ond use of each restricled fund is sel out in the
noles to the finonciol stot8m8nls.
Investment incom8, gains and losses are ollocated to the oppropriote Fund.
2.18 Key ac¢ounting estimates and assvmptions
Accounting estimates, by definition, will ofren vary from (Kluol results. They are continually evoluated ond
are based on hislorical experience ond other foctors, inclLKling expectations of future events ihol ore
dèemèd to be reasonable under the circumstances. The nolvre of the eslimotes ond ossumplions ihai have
o significant risk of causing a materiol odjustrnenl to the carrying amounts OF assets and liabilities within
th8 next year are addressed below. The corrying omounl of ihe estimales ond ossumplions ot Ihe yearend
are disclosed in the relevant note to the accounts
Usehjl economic lives of tangible assels:
The onnual depreciation charge for lan9ible assets is sensitive to chonges in the estimated useful economic
lives ond residual volues ofthe assets, which ore refjssessed onnually. They are amended when nec8SSOry
lo reflect current estimales, bosed on technologicol advancement, future investments, 8conomicol
utilisotion and Ihe physical condilion of the ossets.
Useful economic lives of intongible ossets:
The annuol amortisalion chorge For inlangible ossets is sensitive to changes in ihe estimated usehjl
èconomic lives ond residuol volves of the assels, wh-ich are reossessed annually. They are amended wFben
necessary lo reflect current estimates, based on lechnolo9ical advoncement, future investment5 ond
economic ulilisation.
38

THE FORGEf ME NOT CHILDREN'S HOSPICE LIMITED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 (continu•d)
A<counting policies {continued)
2.18 Key a<¢ounting estlmates and assumpti•ns (continued)
Voluation of gifts in kind-
Gifts in kind are included within the accounts at an estimtjted volue. The estimoled valu8 is based on the
volve the Chority would hove been required io pay for eqvivalenl services.
Critical accounting estimates and aroqs of judgment
The preparolion of these financiol statements require management lo make judgements, eslimotes ond
assumplions ihal affect the applicolion of policies and reported amounts of ossets ond liobililies, income
and expenses. Judgements and estimates are continually evOlL￿ted ond ore based on historical
experiences ond oiher ftJctor5, including expectations of future events thol ore bèlieved to bé réosonablè
under ihe circumslonces. The Chority makes eslimates and assumptions concerning the future. The
resuliing accounling estimoles will, by definition, seldom equal the related octual results.
2024
06.213
900.213
320
811.247
881.241
314
J20
314
Ilz IT*ry
Fi* Fjt
100.w)
750
100.iY)O
7S0
2,300
10.685
P3.IXO
2.300
lQ.¢fj5
93,P26
77,2VI
1.0gtsJ35
13.018
¢l)M¥
70,075
70,075
31.625
1.103.028
Valvpof*tsiD kind ¢knd•d ￿¢
77,2•1
77.611
31,625
31.939
l.Q13.124
1.071.089
2024
2023
Bprnryd&JAh¥
ID NDod
15PXI
22.807
45A
14.735
94487
22P6r
45P
14.ns
94A87
IOA(
120*02
IOJK
4O2,7n
10.$
i?oJ02
iox<
402,772
hnd
NHSE*4AAh*￿GI¢ffil
PPGAKhilKtUralCcdiy UK i
551,84P
551A4
Tkn
Is￿•
20.(U)
37.6
13AC
87,1$1
ee2.13P
37,650
13.A(K)
96,S14
906X)2
25PC
b3.1
817,92
25Ith)
7P,P40
8&.07a
V¢riaUiVekntsts*sih¢* tio.o
9P63
24,3<p3
1o7so
10.7YJ
431,499
431,49P
431 ￿9?
431AP9
275.n2
275,721
275.722
275.722
th¢¥1ty0nwt*•d￿t431 JQP1202>. R?75,7221 thd IKW•fjD•lwy ¢*¢DA*fti.ootr1202J É141.394k IIw*w*e¢W P023.
39

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 (contlnued)
2024
X)29
•trk*d
1¢4Jl Qr
NHSKir&&•%CCG
NHSWd*kUCCG
33.038
103M
33.108
15K
33,108
8PAg0
15K
102JXXJ
1524A
08 55è
7A,3K)
248,882
88,55
J37￿38
?55.T08
74.3
2023
TTuning
Car•.dher Mcrthe
C￿traI.￿h￿r I￿{￿n9
ccfi1￿v[ng Coreknds
Red£pWenl el
Int*￿ r￿e[ved
9.396
4.612
12,270
2d,401
551
338.477
543.069
22,988
4.270
587.135
377.015
T41fjl Cwts
2tr24
c￿Of rai%rg vdun*Jry Irrto
F￿railIng thodro.. <ostsd qa$ sdd othertt41s
421.410
1581,861
257.538
2,200,809
132,919
554.32¢>
1.581,861
385JS5
2,521.745
12e.017
260,936
2.394.838
681,227
3.276.1)65
Tgl4131 2024
4,655.647
1.142.163
5.Th70lQ
Dir•d Cw•$ C￿*
Talal¢oJts
Costal n*sire irKonE
fvrdraiyrvJ trdirq.. %4J and ohtrwgls
Futh¥w*J trodin9.' •wnl$
340.525
1,349.928
227.56P
1.918.022
454A34
1,349.928
311,Blg
2,116.181
84250
IQB.159
Cknbjbh ¢xiwlie>. wr¢
2,009,346
729,735
2,739,Q81
Y•t4131 Mwth 2ffA3
3,P27.368
927.894
4.855.262
40

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
NOTES TO THE CONSOLIDATED FINANCIAL STATEPIIENTS
FOR THE YEAR ENDED 31 MARCH 2024 l¢ontlnued)
10 Ngfrr•lng r•SOur¢￿ for th• y•ar
Ihh k shl•d aft•r ¢harglng.
owned lan9lk4e Ilxed asi4$
Awftr's v•wn8rolion
l•ts50s
134.W2
13,8(Ks
184.650
118.732
13.280
198,918
The b0￿d ol Trujtees &Jring the year svved on o vdmtory bosis ffjd receivd th•iF sqr¥ice5 k) the ¢omp]ny12023: n
The ChtrKy i•Nn&r5ed nil P023'. nity Trustees loi eXP￿dI￿￿e In ordv For the Trwts95 to (knd wthgs.
12 ¢05ts and numbers
2024
sutrar.ies ats)d wages
Id sex wtycosts
3.485.350
JOO,224
330,967
4,116,541
2,970,313
252,809
166.594
3.389,746
cl ethployeès wh¢M #ndumanls 0$ d8fintd For taxolton pwpxo5 omc4•)i•d tts over £60.000 in the year wus
Number
Nwnber
£60,WF. £70,CQO
£70,001 . £80.000
£80,(K)1 &90,000
TM¥ ￿FItsy￿ egmed bdww EOO,000. £70.CÉQ. on&d participated N) ihe PKple's Schwne wiih 5Yo wnployer
eu)Ir&L*ths ond ¢ne employee Is In ihe NHS Pensky) Schane wtth ttDpl¢)y¥ ¢crfr5&rtty)s el 14.387.. employ¢¢ eorning m¢re
thon £70,C(JO partktpaied In the P¥?les Pen$tC￿ scheme and c(*)IrtsLrttens wtte bas•d ￿ 5% makhhg.
The averoge nwfftber d &yloyees during the year, and Ihfr averagecalcdthed ￿ the basis d K41 Ilne eqvlvol&*, was os
X*24
Nvmbor N¥mb•r
62
18
42
13
135
Caie
47
16
33
15
G￿￿alK¥1. Charty
ccwe G￿e[al￿- Tradkn9
C￿￿OIe S&vKe6 f nance, ￿, IT and E￿0*
14
19
150
107
Th8 hOsP￿ecr￿s[dwS iknai k8y management petscmnd ccffiprise th8 Trustees and th8 SEnu leadwship Team ISL Tl. the SIT is
￿￿the chid EX￿￿1Ve ond Ihree key DIr￿terS. The tolal ttnpliwe baidtts d the key mryrvjgernenl pe15￿nej dihe Gr(yJp
wits £333.73212023 .. £334.9081
Ihe Px)ord d Truslees 1$ reSp￿sIble Icf deFining pay FdKy (md d&idiNJ cffi the d the CEO ond Dire£l¢rs. The Solari￿ of oll
stoll otrc*s the tr.gunkuti¥) ore set cLrt ￿h1n o fermul bundl￿ Ivamev+txk vA)ue Fl) rdes have eyauloted usTrrg ihe Ci<n
Fb evakh*ion and all rcjes hove knchmorked aga¥Ja OF leust kxr ¢*h¥ dalu xxrces swh as the NHS, Iccal
charlies, Iixdl h05pices, Ihè chaiily retail s&lci the Ic£al market io £nsuF8 thot wé ore p¢Jying al ihe market role. The
Sthton's Poy ond Reward P￿￿Y sds (Art to prowde egL￿1￿Y to all employees. We ore ccmmlted lo hayirrfa o loir
P4￿Y meds ojr pay ond reward prlnclples, ond is Swlair￿b1e financlally and ￿er￿l￿￿oI1Y, whrtst gttro¢tirKJ lh¢ be4 pyl
OJ pclky allows u hjl benchmarking ￿erCIse lo Icjke ploce every 3 years and uny cosl cl liviNJ poy Inereoses ore awuided bos¢d
cfi ryganlsol¢cfid perfcimonce. In addiiK)n, we •Ji8 prwd b Joy thal In 23/24 we w￿e a Real Llvlng Wuge Employer ond cry)linve
be in 24/25 in ihe Charty.
ing the right pyle and 5vpwling Ihwn lo Ihrtv¢ tn Ihelr rd¢s lo c￿r plons Is key fo 3lroto3y. One OF the
many woys ￿ do thi& 1$ Ihr¢¥h o ¢¢)mpatttlv• rèword sIr￿lUr•. W• bdiève thal dthwJh the ¢hortty 5&1¢r con'l, and sknldn'l,
wth th• ¢omm¥eéul pay, we mvst dFer o falr *l¢Jvykn ihe skills (md Ihe exwl¢n¢t wts n¢ed to g hlgh
pwf¢ymlng, cc#lkni￿ and sv¢cessKJl charty, prwlicnalekn Ihe cc4npl•xty and r•w¥ibJTries cl ou¢h rcJ*, Und In Ilne wilh o
charttuble cbjeclives.
41

THE FORGET ME NOTCHILDREN'S HOSPICE LIMrrED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 (continued)
13 Inl•n9iblg A•s•1•
Charfty
Inlqngib
Inl•nolb
A•s•t*
T•tql
T•tql
31 ￿￿￿h 2023
ddits)ns
DKpos45
31 Marrh 2024
33,077
33,077
31 Ma￿h 2023
33,077
33,OT/
Di4>wIs
At 31 Mr￿h 2024
33.077
33.077
33,077
33,OT/
D•pMa￿1•n
31 MaKh 2023
Chorge >tgr
Dispox715
AJ 31 Ma￿h 2024
l￿P￿a￿li0n
AJ 31 Morch 2023
Cknr9e For th¢ ￿aT
133,0rn
133,0rn
133,0rn
133,0771
133,0771
33,0
Al 31 Morch 2024
33,0771
133,077)
book val
31 Morch 2024
Not b••k valv•
31 M¢Kh 2Q24
31 mU￿h 2023
14 7•holbi• f￿•4 ASMIS
31 MoKh 2023
Ruswll
•qvipmMi
F¥rnllv
Fr•¢hold
i••wlwld
fiX￿r*S •qvipn*
¥phid
31 M)r¢h 20?3
89,354
2,485.445
15.088
160,57P
2,516
179,233
120291
333,no
IP4,697
4P.718
18,837
33.995 3,352,260
3$1,429
Al 31.Mat¢h 2024
2.$00,733
163,OPS
29*.524
528A33
88J55
33.QP5 3,703,68P
At 31 ￿r¢h 2023
1519.P44
150.2471
114S.239)
1117,Q031
5,924
1222,5111
138,2911
138,2061 131.P741 11,074.8761
19.1*01
12,0211 1134,392)
i*or
J31 McKh 2024
1570.
1153.P51
142,928
260.801
33.99
1,20P,2
AJ 31 2Q24
e*,354
1,93Q.$43
P.144
247,631
41,153
2A94A21
JI 2023
89.354
1,965,702
111.225
31A12
2 021 2.277,384
ChqAIy
fvmlly
nd
Fr••hold
•hd
l•hd {fM•hdd) knT*rmffl￿$
•qvipn*nl
hi&
Tolal
a31 JM¢*¢h 2023
Jdikns
89.354
2A85,645
1S,088
162.267
116.371
273A36
178.02P
69.718
18,037
33,995 3,114A15
328,325
AJ 31 Morch 2624
BP,354
2500,733
278,638
451,465
88,$55
33.995 3A42,740
Al 31 Mtyth 2023
13IP,943)
150,217)
1104Ani
125.094
1185.3371
131,2641
138.204¥ 131,9741 1879,931
19.1961
12,0211 1117,844
At 31 N*tch X124
570,IQQI
1216,621
47
33.PP
?P7,776
31 MqKh 202A
89.354
1.930,543
-.14P 070
234,844
41,153
1444,964
J31 kn<h2023
89.354
1.965.Y02
57,7P5
68.OPP
31J12
1021 2.234 483
42

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 (continued)
2024
2024
2023
2023
Ar end •f ikn >•¢
151.669
i¢XJ,O
Ico,0
1SIA70
I(￿.(￿￿)
100.o)I
10 g•¢k6
Grwp
2924
2023
2023
Finithd F¢ods ond wads kl 1•5oF•
17.132
15.707
1,5C
17 O•b
2023
epa￿8￿$ ¢md hccthe
Tro&d*Jltyi
Qher dei*LYi
32$.A30
51.912
284.435
393,962
270. 146
Sl,912
225.V21
393.962
29.830
649.613
413 499
702,848
324.5C
2024
202J
2023
s thyod thdert<*kng
(BfLs loan
Trod*er•akf$
cther crd*¥*
Toxatkn ond ￿k)I
Is and daored KKrAn*
5A.301
28.707
30.OCV
l(D.128
29,837
79,078
83,120
323.063
30,CQO
101788
25,575
62,290
376,762
7,41S
64.261
26,191
64,459
21,929
52.829
347.074
505.909
371.693
Th• frc4n FMNV 7rad*rfJ Ikoied the Is on free knn fwhKh 15 r*tsyd4tr£¥J d•muDd.
L$ l￿ft wo¥ Trodthg Lid lo whdty cwned SLè*ditsrydihe IhraFh Lloyds knk. £1S0.COO
¥￿5 Inkne 2020¢hd wweaplal <#)d ￿ere¥ fvee kn thefir￿ 72 ￿(￿h$'r*payQ1￿e￿ 72 morths thttoplal
httlidayond kn1¢r￿ heÈpukdl. Ih Th￿￿hlY¢opIol i¢payTrénf ts £2.SW¢Jrd in1w￿ ts 2.03%+ ba*rdèPéT an￿￿. th￿a￿e the ikne
¥JHhin ts £JO.thJ.
19 Crnl*orsi 14711&ng du• on• y•
¢h•liy
CWL: knsard LthÈr
10S.SOQ
135.500
68,000
CE41$ iwjn In FMNT TKKliry Lkl la the iws An unFJvni¢f £150.QOQ
sknkÉTh¢Jvl in JU￿ 2020 wos Copi￿1 inte￿￿ kr th& first 12 I￿￿S.￿pay0bk cvèr 72 rronth$160 the (a
in￿re4 Irtt ThÈ ffonthly copi￿1 f*FQyTr*Thl is £2,500 in￿r+￿ 1$ 2.Q3?ty+ ba* ra￿ Fevannvfft
ov￿￿1r9 kkJrKe cl c￿16 ai >wrerKI wos t67,50012023.. t97.5001, hlirq dve wru• thun ￿lS£37.50￿.
IF* ¢1o1ty ttcehtd *Jn £6È.QQO k7h*r&•O wkh under
43

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 {contlnued)
DeFwréd ￿00t l 2023
Rdqa58d trcffj F*WOXyWJFS
Da8￿ed kn tkigcwwl y￿r
261,835
1261.834
25.799
P5.799
292,e09
1292,0691
9.070
Dkned 31 Iknrth 2￿￿4
9.070
Dkned l Awl 2022
134,857
lj34,857i
201,835
134.857
1134,8S
292.Q69
￿d￿Sed frun ye
4.435
25.799
Ddwrd ol 31 2¢)23
4435
25,799
292.C*>9
21 Gmvp Fwm
3331,447
4,768.en
14,ni,9241
3,428,395
P•*trfd•d
MedKoI EguipDxnl
TO.361
Z285
24.867
112,6461
124,86
160.58•
167.011
11.9591
1880761
15.0001
194.487
IIP,804i
1551,849)
t>¢£￿[￿n￿mI RélueoiahThx
t4&thm 5 Refu￿￿￿￿￿1
IED I￿ahhr￿
66.563
08,413
1.400
1.959
88.876
YJD
Ldhry- H¢0t4 Y
E￿￿y•l￿ Dh*vwty in thre
s er¥Abrd.CF•knn's Granl
Ih* Tw&. copikd
G￿¢￿& PKixl
Equymert
in bpdrceTh
94A87
19,804
551.04Q
loo.000
100.000
14.742
t782
*Joo
3.000
114.741
12.781
19.500i
13,000)
12788)
15.0OCI
19.8371
114,739
114,n7i
113,4001
12.0001
EMDA
5,000
PM37
14,n5
37*50
13A
2,QKt
77,291
22,923
I pktyTr>￿
Gths ITr KITr
778,903
1.102,686
124.323
DesyrK*d
177,QOQ)
77,000
Tol•l Fvnd•
3,533,350
S,877.178
5.797,81Q
3,552,718
134insl
i•ss•s
¢•rA•d
l￿W￿ra
Fu#ds- ¢urvw* y•or
v•sovrf•s
3A31,447
178,P03
177,OQOI
3,533,3
4.768,8n
1,048.306
14:771,P241
11.102.8861
77.0fr?
15,797,810)
3,428.395
124.323
It•shld•d fvn&
D•slgnahd
5.617,178
3.552.718

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 (continued)
21.
Group Funds (continued)
We received further copitol gronls for medical eqvipmeni of £2,285 ond the reslricled funds OF £12.646 wos oll
SFenl on essential equipment.
Gronl amounts of £24,867 were received for family activities and oll spent during the yeor.
Gionts carried forward of £66,583 For decorolion and refurbishment was all spent during the year For the decoration
ond other essential refurbishment works planned.
We received numerov5 grc¥nts towards the conversation of our store room into an additional bedroorn (Bedroom 51
during the yeor and there is £1,400 corried forward for further essential work.
The grant For LED lighting carried forward £1,959 was oll spent during the year.
We received o grant from WgkeFigld CCG of £88,876 for molernal mental health services which hos oll been $penl
during the year on care and family services costs.
Dvring fhe year we received £5,000 loward3 our SUDIC service which has all bean spent during Ihe year.
We roceived o grani from The Lottery of £94.487 for 'Heor A You, which hos all been spent during the year.
We received 3 grants trotalling £19,804 lowords improving equolity ond diversity in h05pice core whid) hos oll been
spent during Ihe year within pay ¢osls.
The NHS England onnual grant of £551,849 is for ¢hildren'5 polliolive care costs and wos oll spenl on octivilies
during the year.
We carried knord a gronl of £IOO,000 from The Brook Choritable Tru51 this yeor, restricted for capitsl
improvemgnts ot Russell House. Thi$ has not been speni during the yeor ond will be corried forward lowords Car pork
works in 2024/25.
We received numerous granls For our 9ardgn projed of £14,742 which was all spent during Ihg yeor.
There were numerous grants for sensory equipment and air condilioning all spenl dvring the yeai.
There were nurner￿s gronls for Iheropy services such 0$ mu$1¢ iheropyi memory rnaking and EMDR oll spenl during
the year.
We received £9,837 for care learnin9 ond development which was oll SFJenl during thg yoar.
We received o gronl ol £14.735 b lund poy costs in our fomily $eryi¢es tgom which wos all spent during Ihe year.
Dvring the year we received a grant of £37,650 b build our garden counselling room. We spenl £14,727 durin9
the year ond carried ¢)ver £22,923 as Ihe work wos completed in June 2024.
We received o grant of £13,400 for our soft ploy room which was all spent dvring the year.
We ￿e1Ved a grant of £2,000 during Ihe year For ovr colour njn painl packs, which was all spenl during the yeor.
During the year, we received various 9ift3 in kind of £77,291 reslricted for sp8cific purposes and os such all spent
during Ihe yeor.
Truslees agreed lo designule a Fund OF £77,000 for th8 impocl of the cosk4-living crisi5 during ihe lost finonciol yeor
lowords Ihe chollenges this might bring in 23/24, Specifically around recruiting and retaining care 51aff. The
designated fund 15 hJlly Spent Ihis yeor.
45

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 (¢ontlnued)
n¥Mry ￿fv￿al wrr•nl y••r
G•lns/
Apri121VJ3
Ino)mtr
2024
3A31A47 4,708rn72
178.903 ip4¥206
77mQl
3.SW50 5￿17.178
14.771.V141
11.I(YJA861
77,000
{5,797,810)
8A9S
124x23
D¢¥3nll￿d lfftds
4352.718
SvnTMry 4fvn4¥ PA*r￿ar
31
2023
Apny 2Q22
1105*4
G¢nenl I￿5
R¢str*knl I￿5
fu￿$
3,254,745
PO.3L£
4, 113,243
921.233
13.930,564
1841,JP4
11,P74J
3.431,447
178,903
177.¢7ooJ
3.533.350
3,J51,090
5.039,490
14.855.261
fwKIs
2,1?A.421
151,669
1,210,8&8
1323,Ck53i
2,494,421
151,069
,335,191
1323,063i
l277.38d
IOD,*XO
1.709,978
1597,014
135,
32Y.447
2.277.394
l(K).
1,898,881
1597A151
13SJOC4
3.533 350
Investmenl
124J23
17B.903
Qwreré Ih7blh
Credo¢rs umGnls fdlkn9 (kn afv¥ m¢%• Ihon ￿eyear
Nd 058*1
3,428,395
121323
3,552.716
178,9<
24 R•WndhU￿M d nel t• nfrt ¢•sh ll￿from•p•ratrIfi9 a(￿¥•1￿•
24
Fn<ort* for lh• r•p•rting period {a$ per th• sldl•m•nt d finandul adlvlrf•sl
19,368
182,260
Aifivstn*nts f•n
DePwty?Ii￿ ckJr9èS
134.392
118,732
Dispozak
Ilrt*astl/D*crease in 5￿kS
2,476
IIA21
2,065
349.349
1162,7111
1304,351 1128,9341
197.332
11888
I￿￿a* in ¢redik>rs
Msh pv•vid•d by oper￿}￿9 adiYbh•s
25 Anqlysli of M$h and <ash •qvival•nts
Gr￿P
2023
Cath in hcth4
T•tal ￿5h •nd ¢tssh •qvivahnt$
904.560
,110,326
904,S+50 1,1 iOR26

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 (contlnu•d}
2024
2023
Idl
t•Jsw Fall as Fd￿.
727,644
329,5(YO
1241,523
292.2&6
18,750
2,050
4.040
4810
o￿T S￿75
2024
2023
b￿kIl
Ieusèpuyn￿ls L*dth
I￿5•$1011 dvwusFcknn.'
2.￿0
4.810
27 Pension commitments
The ossets of the scheme are held 5eparotely from those of the Charity in independenily odminislered
Funds. The pension cost represents contributions poyoble by the Chority lo the funds and omovnted to
£330,967 {2023: £166,594). Contributions amounting to £33,151 12023: £26,883) poyable ot the
yearend or8 included in other creditors.
The Charity operates kn different pension schemes, the roles payoble by ihe Chority vary be￿een the
NHS Schème with employers, contribution rates of 14.38°A (the addilional 6.3 /0 is being funded centrally
by NHS En9lond a5 the tolal Employers contribulion ore 20.68/.1 and the Peoples Pension Scheme
whereby conlributions of 3 /0 to 5Yo are payable by the employer.
28 Related party transactions
Adyantoge has been taken of the exemption in Financial Reporting Standard 102 1'The Financial
Reporting Standord opplicable in the UK and Republic of Ireland'l from the requirernenl to disclose the
Iransaction with group companies on ihe grounds that they are wholly owned.
29 SuTrlus / (Defi<it) of the Charity
The Chority has reported 01055 for ihe finoncial year of £381,857120231055: £206.843). The105S IS
Stoted before dividends of £310,000 have been received from FMNT Trading. resuliing in o loss of
£71,857 12023: svrplus £173,157). The parent Charity's stalemenl of finonciol oclivities has been
excluded under sedion 408 of the Componies Act 2006.
30 Controlling party
The Charity is conlrolled by the Boord of Trustees. No one truslee hos ultimale conlrol.
47

THE FORGET ME NOT CHILDREN'S HOSPICE LIMITED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 (continued)
31 Principal subsidiaries
The Following wo5 o subsidiory vndertoking of ihe Charity:
Company
nvmbor
R¢giSter•d •ff4¢• or prfnapal plarn •* bvsiness
Principal a¢hvity
FMNT Troding 06332306
Limrtsd
For6el Me Noi Children'5 Hospice, Russell Hovse. Fell
Gwe Rood, Hudderslield, HD2 1 NH
Managem$nt ond operglion OF
Ch¢rity shops
Clals d sharnffj
Holdlng
Included in Mn501idali
Ordinory
Ye5
The financial re5u115 of the sub5idicry for the yeor wer¢:
Num•
In¢om•
Expendilvr•
Profit for lh• yegr
Not a556ts
FMNT Trodino LiMi￿d
1,944A50
1,581A61
362A89
241,285
48