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← Age UK Bath And North East Somerset Limited

2024-03-31-accounts

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Annual Review 2023/24

2023/24

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ANNUAL IMPACT REPORT

Welcome to this year’s Annual Report for Age UK Bath & North East Somerset which sets out the key achievements this year, which, as you will see, has been a very busy one!

As for many people, the escalating cost of living has posed significant challenges for our organisation and necessitated reviewing all our services to ensure that they are economically viable, this has meant that some services have had to increase their charges. We appreciate the impact this has had for a number of people, however it does enable us to ensure that these vital services are now financially viable and sustainable in the coming years.

A key development highlighted in the report has been the development of our Ageing Well programme and work is underway to make Bath and North East Somerset an agefriendly place to live. We will be doing this in partnership with older people and links are being established with groups and individuals keen to tell us what improvements could be made. Our survey, which you can read more about in the report, will inform this work and we are delighted to have received such an excellent response to our questionnaires with over 1200 people telling us what they think. This work will undoubtedly change the way Age UK Bath & North East Somerset works and provides services, so the coming years will be an exciting and challenging time for all of us.

Our organisation is so very fortunate to be able to call on the skills, knowledge and experience of its staff, volunteers and trustees, each of whom contribute to the work – we are very thankful to you all – we would not exist without you!

As I stand down after 7 years of Chair of Trustees, I am delighted that Patrick AnketellJones and Lesley Entwistle will be taking on the role of co-chairs. Their knowledge and experience will benefit the organisation and ensure we continue to grow from strength to strength. I would like to take this opportunity to thank all the trustees and Chief Executive, Simon Allen, for their support, help and expertise which has been invaluable to me.

Chair of Trustees

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TABLE OF CONTENTS

1 - 11

ANNUAL IMPACT REPORT

12 - 13

PART 1: LEGAL & ADMINISTRATIVE INFORMATION

14

PART 2: REPORT OF THE TRUSTEES FOR YEAR ENDED 31ST MARCH 2024

17 - 18

PART 3: FINANCIAL REVIEW

19 - 21

PART 4: STRUCTURE, GOVERNANCE & MANAGEMENT

22....

ACCOUNTS

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ANNUAL IMPACT REPORT ~~UOC~~

Our Vision:

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To grow an age-friendly community that enables people to age well.

Our Mission:

We support people to age well. We work to enable people to live with confidence, be heard, be celebrated and have access to the right support so they can live happy, healthy and fulfilled lives.

Our Impact 23/24 SES

£1,046,902 2,548 12,482 345 Hours of Benefits Hours of Organisations secured for meaningful volunteer time we work conversation & older people given (equivalent with & refer to in connection through our to 7 full time the community I&A service through staff) Befriending

“Paul and I get on like a house on fire, we have no awkward silences and only stop talking when we break to put the kettle on! We both agree that our meet ups do us both the power of good.” Robert, Volunteer

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ANNUAL IMPACT REPORT

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Accessible Information & Advice

We secured over 1 million pounds of benefits for people

"The service we received was outstanding! Gill visited us at home. She was knowledgeable, kind and extremely helpful. We were successful in our Attendance Allowance application - all thanks to her support."

This year, our Information and Advice team at Age UK Bath & North East Somerset have been Support to those living with pivotal in addressing the rising challenges brought on by the cost of living crisis. With an Dementia increasing number of enquiries, our team demonstrated exceptional flexibility, supported by crucial funding from St Monica Trust and B&NES Councils Household Support Fund, allowing us to offer timely financial assistance to those most affected.

Future Plans

The demand for our essential service is anticipated to grow in light of the evolving political landscape and the ongoing cost of living crisis. Therefore, we are proactively enhancing our efforts to increase benefit claims, ensuring that we can support our community during these challenging times.

We have seen an increase in the number of people seeking assistance with complex issues, requiring more time to provide advice and connect them with additional support from social services and health-related organisations.

This trend reflects the reality of people living longer and nearly 40% of our benefits enquiries were from people over 80 years of age.

To achieve this, we are planning the amalgamation of the Community Wellbeing Hub Community Connectors with the Information and Advice (I&A) team into a unified Information, Advice, and Signposting team. This consolidation, led by a newly appointed Senior Lead, is set to streamline our operations, enhancing the quality and reach of the support we provide.

We’re thrilled to have provided 438 benefit sessions - greatly exceeding our target of 200

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ANNUAL IMPACT REPORT

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Meet Lucy, a courageous 60-year-old nurse who faced a terrifying ordeal. After a traumatic attack left her physically injured and emotionally shaken, Lucy was lacking confidence, and feeling low. But she found support through Age UK Bath & North East Somerset's Home from Hospital Service.

When Lucy first met Wellbeing Support Worker Sarah, she was understandably nervous and jumpy, even reluctant to open the door. The mental and physical toll of her experience was immense. “Lucy was worried about who was at the door and her security, but I put her at ease,” Sarah recalls. “She opened up about how the attack had shaken her confidence and changed her whole world.”

Home Services

Home Services, which includes Home from Hospital and Home Response, operates in all Primary Trust Hospitals and Community Hospitals in B&NES and Wiltshire. Working alongside our Community Wellbeing Hub, it continues to be a cornerstone of community health, ensuring older people receive the care and support needed to recover confidently at home.

We made a staggering 2,171 visits (averaging 9 visits a day) and we are proud that over half of the people we support were independent or supported by family after our intervention. This is testament to the holistic package of care that our dedicated Wellbeing Support Workers give which is varied and complex.

Sarah didn’t just assist with physical tasks like cleaning, cooking and medical appointments. She empowered Lucy, building her confidence through companionship, listening and practical support. Their bond grew strong, transforming what could have been just a practical service into a friendship that helped her mentally and physically rebuild. “I treat everyone I visit as a friend,” Sarah says. “Friendship and listening is as important and as impactful as practical help.” Sarah's support helped Lucy regain her independence.

“Having Sarah around has been a weight off my mind,” Lucy shares. “She’s my little star. Age UK’s support has been invaluable, giving me the confidence to be independent again. I don't know what I would have done without Sarah.”

A PROUD PARTNER IN THE

In spring 2023, Age UK Bath & North East Somerset joined the Community Wellbeing Hub, appointing a lead to represent 32 partners and improve support for hospital-to-home transitions.

We introduced a tailored discharge checklist, piloted on two wards, to ensure patients leave with a clear, personalised care plan. Developed with physiotherapists, occupational therapists, and our integrated discharge team, this initiative has greatly enhanced post-hospital care.

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ANNUAL IMPACT REPORT

Digital Inclusion

It has been the first year of this essential service, making strides to bridge the digital divide within our local communities.

More wonderful Digital Champion volunteers were recruited, allowing older people in our communities to receive digital support both in groups, one on one, and at home. Our Click Café in Bath saw significant growth in support and attendance, enabling us to offer over 460 one-to-one digital support sessions.

Successful community engagement and upskilling events included scam awareness with local police, app workshops with local carers, online expert panel discussions about the digital shift in local health services, and even working with Bath Spa University students to develop new digital solutions for older people.

Thanks to RUHX Charity funding, we launched a Tablet Loan scheme, providing participants with with free tablets, data AND ongoing one to one support for 12 weeks at a time.

Led by a passionate and newly-expanded team, future plans include Click Cafés across B&NES and extending the loan scheme’s offerings.

LIZ’S STORY

“There is nothing more frustrating than having a vision of what you want to do but not having the know-how. By using Age UK Bath & North East Somerset’s Digital Service I am able to bring a creative idea to life, one that is going to benefit my community. And it feels great!”

An avid photographer and heavily involved in her community, Liz came to Age UK Bath & North East Somerset wanting to learn skills to bring a photographic art installation idea to life.

“I had been wanting to take my computer skills to the next stage for some time. I have this idea of creating a moving slide show of photographs of the same beautiful landscape for an upcoming community art exhibition. I would say that I am half computer literate. I can email, find documents, and use Excel and Word but I have no clue how to save photos, and manage folders let alone create the moving photos. Ceri has been so patient, she has really helped me. She has embraced this creative idea that I have. Without her, I would just be stuck. It really helps that we get on and she never makes you feel daft or stupid. There is nothing more satisfying than having an idea that seems unattainable and then learning how to do it yourself. The confidence it gives you is so valuable. After a session, you feel like you have grown a bit and know what to do for yourself with lasting knowledge that is going to help you in the future.”

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ANNUAL IMPACT REPORT

Social Groups

Our much-loved Social Groups remain as popular as ever, attracting 117 attendees weekly across Bath, Midsomer Norton, and Keynsham. These groups provide a dynamic space where people come together to have fun, share experiences and learn new skills. Shaped by the interests and feedback of our members, the sessions offer a rich variety of activities including intergenerational projects, crafts, exercise, dancing, and engaging visits and talks from local museums and places of interest. Looking ahead, we are excited to expand these offerings, enhancing our ability to enrich the lives of even more of our community members.

KEYNSHAM

“We can’t get here without the minibus, it's invaluable. There is such a family feel to the groups. Everyone's birthdays are remembered - it's those things that make you feel special.”

BATH

“There is never a dull moment. We have crafts, orchestra, dancing, music, talks from museums, the panto even popped in last At Home Christmas!”

MIDSOMER NORTON

”Age UK has provided my mum with a safe, warm, stimulating environment. Mum looks forward to her sessions as she lives on her own and I really love that she has company and conversation. The activities that are organised are wonderful.”

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ANNUAL IMPACT REPORT

At Home

Age UK Bath & North East Somerset is passionate about people being as independent as possible for as long as possible. Our At Home service is very much in demand and on average we do 15 visits a day, empowering people to maintain their quality of life and confidence.

With nearly 80% of the people we visit living alone, emotional support and companionship is as important to people as the practical support that Wellbeing Support Workers offer like shopping, cleaning and cooking. Looking forward, we are training Wellbeing Support Workers in seated exercise, individual cognitive stimulation therapy and tech support so we can increase our offer.

“I realised that the goal of Age UK Bath & North East Somerset was to help me live the independent life I desired. With Maureen’s visits, my independence has flourished. Without this service, I merely exist. With Age UK Bath & North East Somerset, I truly live.”

Befriending

The growing demand for our Befriending service highlights the critical need for connection. Each visit and conversation helps combat loneliness, bringing people together through shared stories. We’ve worked with a waiting list this year, serving those living alone, carers in need of social interaction, and even inspiring some to become volunteers. Our volunteers have contributed over 2,500 hours of meaningful connection this year.

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ANNUAL IMPACT REPORT

Dementia

Bath & North East Somerset is home to 2,713

residents aged 65 and older with dementia, and our Memory Group sessions provide essential support. Each week, 115 hours of Cognitive Maintenance Therapy enriches participants with activities that enhance cognitive function and social interaction. Enriched by live music and educational talks, these sessions deeply resonate with our community, fostering meaningful connections.

We also offer crucial respite for carers, allowing them to recharge while their loved ones engage in stimulating activities. This support system benefits both carers and participants, enhancing overall wellbeing.

Our educational efforts continue through awareness sessions and collaborations with local media and organisations like the Alzheimer’s Society, enriching community understanding of dementia. With the dedication of over 16 volunteers, we provide tailored support and personal interactions that significantly improve our members' lives. The positive feedback from our community fuels our ongoing commitment to expand services, raise awareness, and improve life quality for those affected by dementia and their families.

“I wanted to thank you so much for making the groups so stimulating. Mum feels so welcome on Wednesday. It was such a happy vibe there and she is certainly made to feel valued and special.”

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ANNUAL IMPACT REPORT ~~lis~~

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2022
2023
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Our community groups run by passionate volunteers are thriving, each championing companionship and enrichment in unique ways. Our Bath Snack and Chat, which is a continuation of our Warm Spaces project, has become a popular gathering spot, where community members share food and friendship, strengthening the bonds within our community. This has grown week on week and now has around 12 people regularly attending. Singing for Fun and Sing to Remember offer therapeutic benefits through music, enhancing mental well-being Fix Social Care and creating joyous moments for all involved. Meanwhile, the Cook and Eat sessions, particularly popular among men, focus on preparing nutritious meals while building deep friendships, demonstrating the transformative power of shared interests.

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ANNUAL IMPACT REPORT

The Vital role of

Transport

Transport is an essential yet often overlooked aspect of community engagement at Age UK Bath & North East Somerset. Last year alone, our dedicated drivers facilitated an impressive 1,530 journeys, enabling individuals who would otherwise be housebound to attend various groups and events across the region.

In March, we took over the Midsomer Norton community bus, upholding its 50-year legacy as a crucial link within the Somer Valley community. More than just providing transport, our minibuses create a lifeline for social interaction, with drivers fostering a warm, family-like atmosphere for all passengers.

By delivering reliable and friendly transportation, we ensure our community remains connected and active, preventing isolation and significantly enhancing the well-being of Bath & North East Somerset residents.

Volunteers

“The buses are always clean, well driven and on time. They support people who require a helping hand in getting on and off the bus and they load our walking aids safely. I particularly enjoy the atmosphere on the bus with everyone chatting”

We are immensely proud and deeply grateful for our volunteers, whose dedication has provided the equivalent of over seven full-time staff members this year.

We have had an influx of new digital champion volunteers as well as people to support our memory groups. Our befriending volunteer requests continue to be steady. Each volunteer's contribution is unique gifting countless hours, conversations and skills to enhance the lives of older people in our community. Thanks to their efforts, we can offer more extensive support and reach further into the community, enriching the lives of those we serve. We could not do what we do without them!

Volunteers gift their time to equivalent to over 4 full time staff!

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ANNUAL IMPACT REPORT

This year, Age UK Bath & North East Somerset has made significant strides in enhancing our communication strategy to better reflect the needs and voices of older adults. We've implemented a complete rebrand of our messaging, adopting age-positive language and imagery to more accurately represent the dynamic lives of older people.

Our efforts in campaigning and advocacy have particularly focused on critical issues such as transport cuts, digital exclusion, social care, and the cost of living. We’ve gained considerable media coverage. Notably, our bus campaigning has highlighted how rural transport cuts could severely impact our community.

We’re often asked for our thoughts on big issues by the media, showing our growing influence and relationship building. Working with partners like local Age UK branches, 3SG, and RUH, we’re stronger together in advocating for older people’s rights.

Looking ahead, our Ageing Well initiative will keep us busy as we ensure older people’s voices are not only heard but acted upon.

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Communication &
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We're excited to launch the Ageing Well Programme, a pioneering initiative to transform Bath & North East Somerset into an inclusive, supportive and accessible environment where everyone can age well.

At the heart of our approach is the Age-Friendly Framework developed by the World Health Organisation (WHO), designed to foster healthy and active ageing.

Fuelled by funding from Age UK Bath & North East Somerset and St John’s Foundation this transformative two-year initiative will drive change in Bath & North East Somerset to improve the lives of older people.

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Ageing Well
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With a programme lead newly in place in March, plans are underway for the first ever Ageing Well Community Survey. We will revive a local Ageing Well Forum, that hasn’t existed for over a decade, encouraging older people to speak out about the issues that are important to them and their communities. The feedback will inform a wider Ageing Well Steering Group made up of local government, businesses, health and care services, and charities. This will ensure older people’s needs and views are listened to when decisions are made.

“ I’m excited that we’ll soon have a new Ageing Well Forum, the first in over ten years! This forum will help us all pay attention to what matters most to older people and in turn, take collective action. ” Simon Allen CEO Age UK Bath & North East Somerset

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ANNUAL IMPACT REPORT

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Fundraising
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We are deeply grateful for the generosity and support we have received from our local community, regional grant makers and national funders over the past year. The donations and grants we have received have been vital in allowing us to sustain and expand our charitable initiatives, directly impacting the lives of those we work with.

In Bath & North East Somerset, we are incredibly lucky to have generous and supportive funders supporting local work. We are so grateful to have received funding year after year from The Roper Family, The Medlock Charitable Trust and the Nani Huyu Charitable Trust. The generosity of these families and trusts make it possible to plan ahead and deliver the services needed, and we could not be more thankful for their dedication to their local community.

We would also like to extend our heartfelt thanks to the Quartet Community Foundation for their unwavering support and encouragement of initiatives in the South West. Your belief in our work and the generous funding provided has been instrumental in the years we have worked together. The partnership we share with Quartet goes beyond financial support—it is a testament to the power of collaboration in creating lasting, positive change within our community. This year, through Quartet, we have accessed funding from the NHS to distribute Cost-of-Living Grants to people in need, from the Bath Half Marathon Fund to train staff to lead seated exercise sessions in our Social Groups, and from Wessex Water to deliver Information and Advice sessions.

As we reflect on the past year and look forward to the future, we remain committed to ensuring that every penny is put to the best possible use, continuing to deliver on our mission with transparency and purpose. Thank you for your ongoing commitment to building an Age Friendly Community in Bath and North East Somerset.

With thanks to the partners we have worked with or who have funded us this year including:

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REPORT OF THE TRUSTEES PAGE | 02 ~~Sts~~ PAGE | 12 Part 1: Legal & Administrative Information

Company number: 05367286 Charity number: 1110455 Registered office: The Studio, Alexander House, James Street West, Bath, BA1 2BT

Bankers: National Westminster Bank Plc, High Street, Bath, BA1 5AH

Auditors: Sumer Audit, Statutory Auditors, Firefly Avenue, Swindon, Wiltshire, SN2 2GA

Senior Team Members

S Allen: Chief Executive Officer

A Stanson: Chief Operating Officer

S Talbot: Community Connections Manager (left 06/2024)

L Martin: Communications and Engagement Lead

J Thorn: Finance & Business Lead (started 07/2024)

A Kuhlke: Fundraising and Development Lead

J Smith: Finance Lead (left 07/2024)

C Calonmor: Ageing Well Programme Lead (started 02/2024)

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TRUSTEES:

N GREGSON (CHAIR) (Stepping down from 01.10.2024) P ANKETELL-JONES (Co-Chair from 01.10.2024) R GREIG

L ENWISTLE (Co-Chair from 01.10.2024)

S MCNAB (Stepping down from 01.10.2024)

R BURNS

K NASH (End of term of office on 01.10.2024) R SHUBHABRATA

P SWABEY-WALLACE Resigned 19.02.2024

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REPORT OF THE TRUSTEES

Part 2: Report of the Trustees for Year Ended 31st March 2024

The trustees who are also directors of the charity for the purposes of the Companies Act 2006, present their report with the financial statements of the charity for year ended 31 March 2024. The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)

Our Charitable Objects and Activities

Age UK Bath & North East Somerset is an independent local charity established to promote the following purposes for the benefit of the public and/or older people in and around the District of Bath and North East Somerset:

The charity was established over 80 years ago and although part of the Age UK network, we are an independent charity. All the money we raise is used to support the older residents of Bath & North East Somerset.

We work with people later in life to understand the issues that effect them; enabling people to live independently for as long as people want or are able to. Our activities include Social Groups, Memory Groups, Peer-led Groups, Information and Advice, Home from Hospital service, Befriending, Digital Inclusion Projects and volunteering activity. Each year we support many people, their family members and carers, promoting wellbeing, helping them to stay active, regain & retain their independence and improve their quality of life.

Public Benefit

Our main activities clearly illustrate the delivery of public benefit. The Trustees confirm that they have referred to the Charity Commission's general guidance on public benefit when reviewing the Charity's Aims and Objectives.

Our Vision

The mission of Age UK Bath & North East Somerset is to grow an Age Friendly Community where people are enabled to age well.

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REPORT OF THE TRUSTEES

Plans for the Future

As we look ahead, Age UK Bath & North East Somerset remains committed to expanding our reach and improving the lives of older adults in our community. Our key plans for the upcoming period include:

1. Development of the Ageing Well | Bath & North East Somerset Initiative

We will focus on advancing the Ageing Well | Bath & North East Somerset initiative with the goal of making Bath & North East Somerset an Age Friendly Community as defined by the World Health Organisation. This initiative will help shape a more inclusive and supportive environment for older adults in the region.

2. Community Survey for the Ageing Well Initiative

As part of the Ageing Well programme, we will conduct a Community Survey to gather valuable insights into the aspirations of our communities. The survey results will guide us in adapting and developing our support services to better meet the evolving needs of older adults.

3. Facilitation of Older People’s Voice Forum

We will facilitate the development of a forum for older people, Older People’s Voice, to give older adults a greater say in local matters. This will be a key element of the Ageing Well | Bath & North East Somerset programme, ensuring that older people’s voices are heard in shaping the future of the area.

4. Expansion of Digital Inclusion Work

We will continue the roll-out of our Digital Inclusion programme, which has proven vital in helping older people stay connected, access services online, and build digital skills.

5. Review of Befriending Services

A comprehensive review of our Befriending Services will be carried out to create a new and improved approach to this essential intervention, ensuring that we continue to provide impactful support to those in need of companionship and social connection.

6. Information, Advice & Signposting Service

We will continue to provide our Information, Advice & Signposting service, which is a core part of our offering. In addition, we aspire to develop this service further by recruiting and training more volunteers to increase our capacity and reach.

7. Social, Memory, and Peer-led Groups

We remain dedicated to continuing our Social, Memory, and Peer-led Groups across Bath & North East Somerset, offering valuable opportunities for social interaction, peer support, and memory care to older adults.

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REPORT OF THE TRUSTEES

Plans for the Future (continued)

8. Ongoing Fundraising Efforts

We will continue to actively fundraise through grants, which remain a crucial part of our funding strategy to sustain and grow our services.

9. Re-tender for Services in Bath & North East Somerset

We will prepare for the re-tendering of services in Bath & North East Somerset, ensuring that we maintain our role as a key provider of services for older adults in the region.

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REPORT OF THE TRUSTEES

Part 3: Financial Review

We are reporting a deficit of income over expenditure of £172,070

The financial investments and policies of the organisation are reviewed on a regular basis.

The financial position of the charity remains robust in the medium term with unrestricted reserves of £430,499.

However, the Charity faces significant challenges in generating new revenue streams to fulfil its charitable objectives, meet the ever-increasing needs of the rising number of people in later life whilst managing increased costs and maintaining our ambition to be a good employer which pays a living wage.

Principal Risks and Uncertainties

The charity has traditionally relied upon various sources of funding, including local authority grants, commissioned service and grant funding from trusts, foundations and individuals. While these continue as current sources of income our level of successful income generation has meant we now no longer meet the criteria for many of our previous funders.

This presents challenges to our ability to meet increased demand for our services.

In order to mitigate this, we are

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REPORT OF THE TRUSTEES

Principle Funding Sources

The principle funding sources in the year arise from HCRG Care Group, Bath & North East Somerset Council, BSW Integrated Care Board, various grants and income through our Social & Memory Groups, and At Home Service.

Reserves Policy

In compliance with the Charity Commission Guidance, the Trustees ensure that a Financial Risk Assessment is completed as part of the annual budgeting and business planning process. The Reserves Policy was re-assessed in year.

In assessing the need for reserves, the trustees consider:

  1. Funds required to provide cover for risks such as unforeseen expenditure or unanticipated loss of income

  2. Specific funding for the development of new or expanded services, and;

  3. The requirement for working capital to protect the continuity of our core, unfunded work*

For the 2023/24 financial year the trustees have assessed the reserves needed, based upon the above criteria, as a minimum of 3 months expenditure.

The total value of funds held at the balance sheet date was £519,868 (2023: £691,938). The value of restricted funds was £89,369 (2023: £207,881). Designated funds of £69,187 are held to support specific future projects.

Included within unrestricted fund are fixed assets of £13,469, therefore, the free reserves of the charity are £347,843 (2022/23 £212,924).

The charity holds funds in line with the policy, although the charity is facing unprecedented demand for services and the future for the commissioning of statutory services remains uncertain. A number of services continue to be funded or part-funded from voluntary income, so we continuously seek additional income to further develop our services.

Going Concern

There was a net decrease in funds for the year of £172,070 with the charity making a deficit on unrestricted funds of £53,558. Bath & North East Somerset Council and BSW Integrated Care Board have confirmed extension of the contract to March 2025 and the charity will be required to re-tender for it. The Wiltshire Council contract is due to end June 2025 and it is currently unknown if it will be re-tendered. Should the organisation fail to win the bids, or the contracts are awarded at a lower value to their current value, this may have a detrimental impact on the organisation's operations and cash flows. However, the charity has unrestricted reserves of some £430k and the balance sheet is strong.

On this basis, the trustees consider it appropriate to prepare the financial statements on the going concern basis. This assumes that the charity will continue in operational existence for the foreseeable future. In making this assessment, the trustees have reviewed the balance sheet, the likely future cash flows of the charity, and have considered the funds available at this point in time. Additionally, we have updated our Charging Policy to better reflect a Full Cost Recovery model of operating. This ensures that the fees we charge for services cover not only the direct costs of providing those services but also a fair portion of overheads, helping to sustain the charity’s activities in the long term.

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REPORT OF THE TRUSTEES

Part 4: Structure, Governance & Management

Governing Document

The charity is controlled by its governing document, a deed of trust, and constitutes a limited company, limited by guarantee, as defined by the Companies Act 2006. Members guarantee to contribute an amount not exceeding £1 to the assets of the charitable company in the event of a winding up.

Recruitment and appointment of new trustees

The charity's board comprises a Chair and other trustees, the total number of which shall never be less than 3 but shall not exceed 10. Vacancies for trustees are advertised, applicants are interviewed following short-listing, references are taken up and a disclosure & barring check is obtained. Once elected a trustee may serve for a period of 3 years and be eligible for re-election not exceeding in aggregate 9 years from the original date of appointment. The Board may appoint individuals to fill any casual vacancies which occur during the year. Such appointments shall terminate at the end of the term for which the original member was elected. Trustees may be co-opted to the Board provided that the number does not exceed 10.

Induction and Training of Trustees

On appointment, Trustees are given induction training, and are given ongoing support from fellow Trustees, the Chief Executive Officer. External training is used where relevant, together with appropriate publications (e.g. Charity Commission).

Organisational Structure

The Board meets regularly and has maintained sub-committees: Finance+ Committee | Services+ Committee | Communications+ Committee. Day to day operational decisions are delegated to the Chief Executive Officer, who is line managed by the Chair of the Board.

Pay policy for senior staff

The senior management team comprise the trustees and key management personnel of the charity in charge of directing and controlling, running and operating the charity on a day-to-day basis. All trustees give of their time freely and no trustee received remuneration in the year. The pay of senior staff is managed in accordance with a Scheme of remuneration for all staff and has been adjusted dependent on the circumstances of the charity. The board of trustees considers the affordability of pay increases annually as well as increases in our Charging Policy.

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REPORT OF THE TRUSTEES

Risk Management

The trustees have a duty to identify and review the risks to which the charity is exposed and to ensure appropriate controls are in place to provide reasonable assurance against fraud and risks. The trustees confirm that the major risks have been reviewed and systems or procedures have been established to manage those risks.

The trustees' risk management strategy comprises: ~

Attention has also been focused on non-financial risks arising from fire, health and safety of staff and volunteers, data protection and other risks. These risks are managed by ensuring the organisation has robust policies and procedures in place with regular and appropriate training for staff and volunteers.

Related parties and co-operation with other organisations

None of our trustees receive remuneration or other benefit from their work with the charity. Any connection between a trustee or senior manager of the charity with any other local related party or organisation is disclosed to the full board of trustees in the same way as any other contractual relationship with a related party.

A Register of interests is maintained and is readily available for inspection.

Age UK Bath & North East Somerset is one of over 100 Brand Partners affiliated to Age UK. We work together in a spirit of collaboration and mutual support to achieve common goals.

It is important to stress that we are an independent local charity run by local people for local people. Age UK Bath & North East Somerset is part of the 'network of Age UK' and is not a branch structure; we are entirely responsible for raising our own funding.

As a brand partner of Age UK, we aim to ensure that the issues and concerns of older adults in Bath & North East Somerset are brought to the attention of local and regional policy makers, and that highquality services continue to be provided at a local level to support older adults to maintain their independence, dignity and wellbeing.

Fundraising Standards Compliance

Over the past year, Age UK Bath & North East Somerset has upheld a robust framework for fundraising activities. We employ a dedicated Fundraising & Development Lead to manage these initiatives, eliminating the need for external professional fundraisers or commercial participators. While we are not part of any voluntary scheme for regulating fundraising, we have had no instances of non-compliance nor have we received no complaints related to fundraising activities. Our Finance Committee frequently reviews fundraising activities, ensuring alignment with the Age UK Charity Quality Standards. To protect adults at risk and the general public, we strictly adhere to our Code of Conduct, Fundraising Policy, and Safeguarding Policies & Procedures.

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PAGE | 21

REPORT OF THE TRUSTEES

Statement of Trustees' Responsibilities

The trustees (who are also the directors of Age UK Bath and North East Somerset Ltd for the purposes of company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing those financial statements, the trustees are required to

The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the trustees are aware:

Auditors

The auditors, Sumer Audit, will be proposed for re-appointment at the forthcoming Annual General Meeting.

Approved by order of the Board of Trustees on 1st October 2024 and signed on its behalf by:

Patrick Anketell-Jones Co-Chair, Board of Trustees

----- Start of picture text -----
Lesley Entwistle
Lesley Entwistle
Co-Chair, Board of Trustees
----- End of picture text -----

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Report of the Independent Auditors to the Members of Age UK Bath and North East Somerset Ltd

Opinion

We have audited the financial statements of Age UK Bath and North East Somerset Ltd (the 'charitable company') for the year ended 31 March 2024 which comprise the Statement of Financial Activities, the Balance Sheet, the Cash Flow Statement and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the Annual Report, other than the financial statements and our Report of the Independent Auditors thereon.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Report of the Trustees.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

df756bdb-17ec-41d5-86ca-91a0e886c912

Report of the Independent Auditors to the Members of Age UK Bath and North East Somerset Ltd

Responsibilities of trustees

As explained more fully in the Statement of Trustees' Responsibilities, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Our responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue a Report of the Independent Auditors that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

Based on our understanding of the charity and the provision of services to the elderly, we identified that the principal risks of non-compliance with laws and regulations related to safeguarding, health and safety, employment law, Companies Act 2006 and Charity Law, and we considered the extent to which non-compliance might have a material effect on the financial statements of the charity. We also considered those laws and regulations that have a direct impact on the preparation of the financial statements such as the Companies Act 2006 and the Charities Statement of Recommended Practice.

We evaluated management's incentives and opportunities for fraudulent manipulation of the financial statements (including the risk of override of controls) and determined that the principal risks were related to revenue recognition, management override, and potential lack of segregation of duties. Audit procedures performed by the audit engagement team included:

There are inherent limitations in the audit procedures described above and the further removed non-compliance with laws and regulations is from the events and the transactions reflected in the financial statements, the less likely we would become aware of it. Also, the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional misrepresentations, or through collusion.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our Report of the Independent Auditors.

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Report of the Independent Auditors to the Members of Age UK Bath and North East Somerset Ltd

Use of our report

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed.

James Gare (Senior Statutory Auditor) for and on behalf of Sumer Auditco Limited Statutory Auditors Hermes House Fire Fly Avenue Swindon Wiltshire SN2 2GA Date: .............................................

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Age UK Bath and North East Somerset Ltd

Statement of Financial Activities for the Year Ended 31 March 2024

2024 2023
Unrestricted Restricted Total Total
funds funds funds funds
Notes £ £ £ £
INCOME AND ENDOWMENTS FROM
Donations and legacies 3 207,048 93,572 300,620 324,602
Charitable activities 6
Provision of services 1,034,206 - 1,034,206 855,233
Other trading activities 4 8,309 - 8,309 2,852
Investment income 5 7,897 - 7,897 1,882
Total 1,257,460 93,572 1,351,032 1,184,569
EXPENDITURE ON
Raising funds 7 30,276 - 30,276 34,260
Charitable activities 8
Provision of services 1,280,742 212,084 1,492,826 1,254,767
Total 1,311,018 212,084 1,523,102 1,289,027
NET INCOME/(EXPENDITURE) (53,558) (118,512) (172,070) (104,458)
RECONCILIATION OF FUNDS
Total funds brought forward 484,057 207,881 691,938 796,396
TOTAL FUNDS CARRIED FORWARD 430,499 89,369 519,868 691,938

The notes form part of these financial statements

df756bdb-17ec-41d5-86ca-91a0e886c912

Age UK Bath and North East Somerset Ltd (Registered number: 05367286)

Balance Sheet
31 March 2024
2024 2023
Notes £ £
FIXED ASSETS
Tangible assets 16 13,469 19,992
Investments 17 10 10
13,479 20,002
CURRENT ASSETS
Debtors 18 269,752 59,675
Cash at bank and in hand 464,658 695,073
734,410 754,748
CREDITORS
Amounts falling due within one year 19 (228,021) (82,812)
NET CURRENT ASSETS 506,389 671,936
TOTAL ASSETS LESS CURRENT LIABILITIES 519,868 691,938
NET ASSETS 519,868 691,938
FUNDS 22
Unrestricted funds:
General fund 361,312 232,916
Buildings dilapidation and repairs - Kingsmead - 37,954
Square
Buildings dilapidation and repairs - St. Michaels 14,825 14,825
Development and innovation 54,362 198,362
430,499 484,057
Restricted funds 89,369 207,881
TOTAL FUNDS 519,868 691,938

These financial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the small companies regime.

The financial statements were approved by the Board of Trustees and authorised for issue on ............................................. and were signed on its behalf by: 05 Dec 2024 (UTC)

Lesley Entwistle [. ............................................. eSigned @ L Entwistle - Trustee

(? eSigned @

............................................. P Anketell-Jones - Trustee

The notes form part of these financial statements

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Age UK Bath and North East Somerset Ltd

Cash Flow Statement
for the Year Ended 31 March 2024 for the Year Ended 31 March 2024 for the Year Ended 31 March 2024
2024 2023
Notes £ £
Cash flows from operating activities
Cash generated from operations 1 1 (238,312) 158,076
Net cash (used in)/provided by operating activities Net cash (used in)/provided by operating activities (238,312) 158,076
Cash flows from investing activities
Purchase of tangible fixed assets - (37,350)
Sale of tangible fixed assets - 11,000
Interest received 7,897 1,882
Net cash provided by/(used in) investing activities Net cash provided by/(used in) investing activities 7,897 (24,468)
Change in cash and cash equivalents in Change in cash and cash equivalents in
the reporting period (230,415) 133,608
Cash and cash equivalents at the
beginning of the reporting period 695,073 561,465
Cash and cash equivalents at the end of Cash and cash equivalents at the end of
the reporting period 464,658 695,073

The notes form part of these financial statements

df756bdb-17ec-41d5-86ca-91a0e886c912

Age UK Bath and North East Somerset Ltd

Notes to the Cash Flow Statement for the Year Ended 31 March 2024

1. RECONCILIATION OF NET EXPENDITURE TO NET CASH FLOW FROM OPERATING ACTIVITIES

ACTIVITIES
2024 2023
£ £
Net expenditure for the reporting period (as per the Statement of
Financial Activities) (172,070) (104,458)
Adjustments for:
Depreciation charges 6,523 6,978
Loss on disposal of fixed assets - 2,517
Interest received (7,897) (1,882)
(Increase)/decrease in debtors (210,077) 224,675
Increase in creditors 145,209 30,246
Net cash (used in)/provided by operations (238,312) 158,076
2. ANALYSIS OF CHANGES IN NET FUNDS
At 1.4.23 Cash flow At 31.3.24
£ £ £
Net cash
Cash at bank and in hand 695,073 (230,415) 464,658
695,073 (230,415) 464,658
Total 695,073 (230,415) 464,658

The notes form part of these financial statements

df756bdb-17ec-41d5-86ca-91a0e886c912

Age UK Bath and North East Somerset Ltd Notes to the Financial Statements for the Year Ended 31 March 2024

1. GENERAL INFORMATION

Age UK Bath and North East Somerset is a charitable company limited by guarantee, without share capital, incorporated in England and Wales. The charity is a company limited by guarantee and has no share capital. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity. The registered office address can be found in the Trustees' Report.

2. ACCOUNTING POLICIES

Basis of preparing the financial statements

The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Companies Act 2006. The financial statements have been prepared under the historical cost convention, with the exception of investments which are included at market value.

The financial statements are prepared on a going concern basis under the historical cost convention, modified to include certain items at fair value.

The financial statements are prepared in sterling which is the functional currency of the charity and rounded to the nearest pound.

Going concern

The Bath & North East Somerset Council and BSW Integrated Care Board have confirmed extension of the contract to March 2025 and the charity will be required to retender for it. The Wiltshire Council contract is due to end June 2025 and it is currently unknown if it will be retendered. Should the organisation fail to win the bids, or the contracts are awarded at a lower value to their current value, this may have a detrimental impact on the organisation's operations and cash flows. However the charity has unrestricted reserves of some £430k and the balance sheet is strong. On this basis, the trustees consider it appropriate to prepare the financial statements on the going concern basis. This assumes that the charity will continue in operational existence for the foreseeable future. In making this assessment the trustees have reviewed the balance sheet, the likely future cash flows of the charity and have considered the funds available at this point in time.

Preparation of consolidated financial statements

The financial statements contain information about Age UK Bath and North East Somerset Ltd as an individual company and do not contain consolidated financial information as the parent of a group. The charity is exempt under Section 399(2A) of the Companies Act 2006 from the requirements to prepare consolidated financial statements.

The charity's trading subsidiary, Age UK (BANES) Trading Limited, ceased trading on 31 March 2017.

Critical accounting judgements and key sources of estimation uncertainty

Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances.

Critical accounting estimates and assumptions

None

Critical areas of judgement

None

Income

Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the item(s) of income have been met, it is probable that the income will be received and the amount can be measured reliably.

For legacies, entitlement is taken as the earlier of the date on which either: the charity is aware that probate has been granted, the estate has been finalised and notification has been made by the executor(s) to the Trust that a distribution will be made, or when a distribution is received from the estate. Receipt of a legacy, in whole or in part, is only considered probable when the amount can be measured reliably and the charity has been notified of the executor’s intention to make a distribution. Where legacies have been notified to the charity, or the charity is aware of the granting of probate, and the criteria for income recognition have not been met, then the legacy is a treated as a contingent asset and disclosed if material.

continued...

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Age UK Bath and North East Somerset Ltd

Notes to the Financial Statements - continued for the Year Ended 31 March 2024

2. ACCOUNTING POLICIES - continued

Income

Income from government and other grants, whether ‘capital’ grants or ‘revenue’ grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred.

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the Bank.

Expenditure

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.

Irrecoverable VAT is charged as an expense against the activity for which expenditure arose.

Tangible fixed assets

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life.

Fixtures and fittings - 20% on straight line basis
Motor vehicles - 25% on straight line basis
Computer equipment - 33% on straight line basis

Fixed assets costing in excess of £500 (per individual item) are capitalised.

Taxation

The charity is exempt from corporation tax on its charitable activities.

Fund accounting

Unrestricted funds are donations and other income received or generated for the objects of the charity without further specified purpose and are available as general funds.

Designated funds are unrestricted funds earmarked by the Trustees for particular purposes.

Restricted funds are to be used for specified purposes as laid down by the donor which have been raised by the charity for specific purposes. Expenditure which meets these criteria is identified to the fund.

Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.

Pension costs and other post-retirement benefits

The charitable company operates a defined contribution pension scheme. Contributions payable to the charitable company's pension scheme are charged to the Statement of Financial Activities in the period to which they relate.

Financial instruments

The charitable trust only holds basic financial instruments as defined in FRS 102. The financial assets and financial liabilities of the academy trust and their measurement basis are as follows:

Financial assets - trade and other debtors are basic financial instruments and are debt instruments measured at amortised cost. Prepayments are not financial instruments. Amounts due to the charity’s wholly owned subsidiary are held at face value less any impairment.

Cash at bank - is classified as a basic financial instrument and is measured at face value.

Financial liabilities - trade creditors, accruals and other creditors are financial instruments, and are measured at amortised cost. Taxation and social security are not included in the financial instruments disclosure definition. Deferred income is not deemed to be a financial liability, as the cash settlement has already taken place and there is an obligation to deliver services rather than cash or another financial instrument. Amounts due to charity’s wholly owned subsidiary are held at face value less any impairment.

Operating leases

Rentals paid under operating leases are charged to the Statement of Financial Activities as incurred.

continued...

df756bdb-17ec-41d5-86ca-91a0e886c912

Age UK Bath and North East Somerset Ltd

Notes to the Financial Statements - continued

for the Year Ended 31 March 2024

3. DONATIONS AND LEGACIES DONATIONS AND LEGACIES
2024 2023
£ £
Donations and grants 190,494 317,593
Legacies 110,126 7,009
300,620 324,602
4. OTHER TRADING ACTIVITIES
2024 2023
£ £
Room hire 3,660 2,160
Sundry income 4,649 692
8,309 2,852
5. INVESTMENT INCOME
2024 2023
£ £
Deposit account interest 7,897 1,882
6. INCOME FROM CHARITABLE ACTIVITIES INCOME FROM CHARITABLE ACTIVITIES INCOME FROM CHARITABLE ACTIVITIES
2024 2023
Activity £ £
Grants Provision of services 19,765 14,872
Income from charged for
services to beneficiaries of
the charity Provision of services 275,464 223,241
Contract for services Provision of services 738,977 617,120
1,034,206 855,233
Activity 2024 2024
2023
£ £
Grants Contract Fees Fees
Total		 Total
Total
Transport - - - - - -
5,557
Community Connections - 119,819 155,389 155,389
275,208		 275,208
238,236
Advice and Information 19,765 47,901 - -
67,666		 67,666
39,156
At Home - - 126,775 126,775
126,775		 126,775
104,980
Home from Hospital - 553,043 - -
553,043		 553,043
451,952
Nail cutting - 11,514 - -
11,514		 14
15,352
Total 19,765 732,277 282,164 1,034,206 855,233
Grants received, included in the above, are as follows:
2024 2023
£ £
Age UK 19,765 14,872

Age UK

continued...

df756bdb-17ec-41d5-86ca-91a0e886c912

Age UK Bath and North East Somerset Ltd

Notes to the Financial Statements - continued for the Year Ended 31 March 2024

7. RAISING FUNDS

Raising donations and legacies

Raising donations and legacies
2024 2023
£ £
Staff costs 25,622 25,088
Sundries 903 1,563
Support costs 3,751 7,609
30,276 34,260

8. CHARITABLE ACTIVITIES COSTS

Direct Support
Costs (see costs (see
note 9) note 10) Totals
£ £ £
Provision of services 1,056,719 436,107 1,492,826

9. DIRECT COSTS OF CHARITABLE ACTIVITIES

Analysis of direct costs

Activity 2024 2023
£ £
Direct staff Other direct Support costs
costs costs Total
Transport 57,491 26,012 13,484 96,987 108,452
Community Connections 183,879 97,575 115,525 396,979 314,029
Advice and Information 79,469 18,514 46,005 143,988 128,923
At Home 124,741 2,715 45,766 173,222 139,983
Home from Hospital 308,052 27,493 197,315 532,859 521,055
Nail cutting 3,571 - 3,718 7,289 11,327
Befriending 21,681 560 969 23,210 22,229
Digital inclusion and Special 21,278 28 7,403 28,709 8,759
Projects
Community Wellbeing and
Ageing Well 78,282 5,379 5,921 89,582 -
Total 878,444 178,275 436,107 1,492,826 ,254,767

Basis of allocation of support costs: Percentage of staff time

Included within other direct costs are grants paid to individuals totalling £16,866.

10. SUPPORT COSTS

Analysis of support costs

Analysis of support costs
2024 2023
£ £
Staff costs 132,154 148,598
Premises 104,867 32,961
Office costs, IT and governance 134,467 99,255
Other staff/volunteer costs 68,370 69,561
439,858 350,375

continued...

df756bdb-17ec-41d5-86ca-91a0e886c912

Age UK Bath and North East Somerset Ltd

Notes to the Financial Statements - continued for the Year Ended 31 March 2024

11. NET INCOME/(EXPENDITURE)

Net income/(expenditure) is stated after charging/(crediting):

2024 2023
£ £
Auditors' remuneration 13,709 9,992
Depreciation - owned assets 6,523 6,978
Deficit on disposal of fixed assets - 2,517
Operating lease charge - rent 38,300 24,880
Operating lease charge - other 1,592 1,232

12. TRUSTEES' REMUNERATION AND BENEFITS

There were no trustees' remuneration or other benefits for the year ended 31 March 2024 nor for the year ended 31 March 2023.

Trustees' expenses

There were no trustees' expenses paid for the year ended 31 March 2024 nor for the year ended 31 March 2023.

13. STAFF COSTS

STAFF COSTS
2024 2023
£ £
Wages and salaries 952,457 822,604
Social security costs 49,045 41,728
Other pension costs 34,750 29,700
1,036,252 894,032
The average monthly number of employees during the year was as follows:
2024 2023
Permanent and casual staff 89 74

No employees received emoluments in excess of £60,000.

The average full time equivalent staff numbers were 49 (2023: 46).

The key management personnel of the charity comprise the Trustees and the senior management personnel as listed on page 3. The total employee benefits of the key management personnel of the charity were £191,276 (2023: £156,374).

14. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES

Unrestricted Restricted Restricted Total
funds funds funds funds
£ £ £
INCOME AND ENDOWMENTS FROM
Donations and legacies 69,785 254,817 324,602
Charitable activities
Provision of services 855,233 - 855,233
Other trading activities 2,852 - 2,852
Investment income 1,882 - 1,882
Total 929,752 254,817 1,184,569
EXPENDITURE ON
Raising funds 34,260 - 34,260

continued...

df756bdb-17ec-41d5-86ca-91a0e886c912

Age UK Bath and North East Somerset Ltd

Notes to the Financial Statements - continued for the Year Ended 31 March 2024

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||||| |---|---|---|---| |14.|COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES - continued| |Unrestricted|Restricted|Total| |funds|funds|funds| |£|£|£| |Charitable activities| |Provision of services|1,078,853|175,914|1,254,767| |Total|1,113,113|175,914|1,289,027| |NET INCOME/(EXPENDITURE)|(183,361)|78,903|(104,458)| |RECONCILIATION OF FUNDS| |Total funds brought forward|667,418|128,978|796,396| |TOTAL FUNDS CARRIED FORWARD|484,057|207,881|691,938| |15.|GOVERNMENT GRANT| |2024|2023| |£|£| |Bath and NE Somerset Council|-|18.000|

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----- Start of picture text -----
|||||| |---|---|---|---|---| |There were no unfulfilled conditions or other contingencies attached to these grants. The charity has not directly| |benefited from any other forms of government assistance.| |16.|TANGIBLE FIXED ASSETS| |Fixtures| |and|Motor|Computer| |fittings|vehicles|equipment|Totals| |£|£|£|£| |COST| |At 1 April 2023 and 31 March 2024|33,934|60,799|60,678|155,411| |DEPRECIATION| |At 1 April 2023|33,934|52,326|49,159|135,419| |Charge for year|-|2,365|4,158|6,523| |At 31 March 2024|33,934|54,691|53,317|141,942| |NET BOOK VALUE| |At 31 March 2024|-|6,108|7,361|13,469| |At 31 March 2023|-|8,473|11,519|19,992| |17.|FIXED ASSET INVESTMENTS| |Shares in| |group| |undertakings| |£| |MARKET VALUE| |At 1 April 2023 and 31 March 2024|10| |NET BOOK VALUE| |At 31 March 2024|10| |At 31 March 2023|10|

----- End of picture text -----

There were no investment assets outside the UK.

The company's investments at the balance sheet date in the share capital of companies include the following:

continued...

df756bdb-17ec-41d5-86ca-91a0e886c912

Age UK Bath and North East Somerset Ltd

Notes to the Financial Statements - continued

for the Year Ended 31 March 2024

17. FIXED ASSET INVESTMENTS - continued

Age UK (BANES) Trading Limited

Registered office: United Kingdom

Nature of business: Dormant

Nature of business: Dormant
%
Class of share: holding
Ordinary 100

18. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR

18. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2024 2023
£ £
Trade debtors 126,785 29,594
Prepayments and accrued income 142,967 30,081
269,752 59,675
19. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2024 2023
£ £
Trade creditors 34,677 31,889
Social security and other taxes 12,920 13,241
Other creditors 222 222
Accruals and deferred income 180,202 37,460
228,021 82,812
Deferred income
2024 2023
£ £
Deferred income at 1 April 2023 - -
Resources deferred in the year 102,476 -
Amounts released from previous years - -
Deferred Income at 31 March 2024 102,476 -

Deferred income relates to amounts received in advance for contracts commencing post year end.

20. LEASING AGREEMENTS

Minimum lease payments under non-cancellable operating leases fall due as follows:

2024 2023
£ £
Within one year 30,162 21,800
Between one and five years 66,000 49,050
In more than five years 16,395 -
112,557 70,850

continued...

df756bdb-17ec-41d5-86ca-91a0e886c912

Age UK Bath and North East Somerset Ltd

Notes to the Financial Statements - continued for the Year Ended 31 March 2024

21. ANALYSIS OF NET ASSETS BETWEEN FUNDS

2024 2023
Unrestricted Restricted Total Total
funds funds funds funds
£ £ £ £
Fixed assets 13,469 - 13,469 19,992
Investments 10 - 10 10
Current assets 645,041 89,369 734,410 754,748
Current liabilities (228,021) - (228,021) (82,812)
430,499 89,369 519,868 691,938
22. MOVEMENT IN FUNDS
Net Transfers
movement between At
At 1.4.23 in funds funds 31.3.24
£ £ £ £
Unrestricted funds
General fund 232,916 (16,058) 144,454 361,312
Buildings dilapidation and repairs -
Kingsmead Square 37,954 (37,500) (454) -
Buildings dilapidation and repairs - St.
Michaels 14,825 - - 14,825
Development and innovation 198,362 - (144,000) 54,362
484,057 (53,558) - 430,499
Restricted funds
Digital Inclusion 34,520 (27,689) 26,384 33,215
Home From Hospital 136,976 (136,976) - -
Information and Advice 26,385 - (26,384) 1
Cost of living 10,000 (1,199) - 8,801
Hardship grants - 10,000 - 10,000
Snack and Chat - 2,000 - 2,000
Ageing Well - 35,352 - 35,352
207,881 (118,512) - 89,369
TOTAL FUNDS 691,938 (172,070) - 519,868

continued...

df756bdb-17ec-41d5-86ca-91a0e886c912

Age UK Bath and North East Somerset Ltd

Notes to the Financial Statements - continued for the Year Ended 31 March 2024

22. MOVEMENT IN FUNDS - continued

Net movement in funds, included in the above are as follows:

Incoming Incoming
Resources		 Movement
resources resources
expended		 in funds
£ £ £
Unrestricted funds
General fund 1,257,460 (1,273,518) (16,058)
Buildings dilapidation and repairs -
Kingsmead Square - (37,500) (37,500)
1,257,460 (1,311,018) (53,558)
Restricted funds
Transport 1,088 (1,088) -
Digital Inclusion - (27,689) (27,689)
Home From Hospital 3,500 (140,476) (136,976)
Information and Advice 2,550 (2,550) -
Cost of living 8,801 (10,000) (1,199)
Community transport 8,663 (8,663) -
Community connections 770 (770) -
Hardship grants 26,200 (16,200) 10,000
Snack and Chat 2,000 - 2,000
Ageing Well 40,000 (4,648) 35,352
93,572 (212,084) (118,512)
TOTAL FUNDS 1,351,032 (1,523,102) (172,070)

Comparatives for movement in funds

Net Transfers
movement between At
At 1.4.22 in funds funds 31.3.23
£ £ £ £
Unrestricted funds
General fund 416,277 (190,370) 7,009 232,916
Buildings dilapidation and repairs -
Kingsmead Square 37,954 - - 37,954
Buildings dilapidation and repairs - St.
Michaels 14,825 - - 14,825
Development and innovation 198,362 7,009 (7,009) 198,362
667,418 (183,361) - 484,057
Restricted funds
Digital Inclusion 44,773 (10,253) - 34,520
Home From Hospital 25,708 111,268 - 136,976
Information and Advice 3,460 22,925 - 26,385
Workforce Fund 55,037 (55,037) - -
Cost of living - 10,000 - 10,000
128,978 78,903 - 207,881
TOTAL FUNDS 796,396 (104,458) - 691,938

continued...

df756bdb-17ec-41d5-86ca-91a0e886c912

Age UK Bath and North East Somerset Ltd

Notes to the Financial Statements - continued for the Year Ended 31 March 2024

22. MOVEMENT IN FUNDS - continued

Comparative net movement in funds, included in the above are as follows:

Incoming Incoming
Resources		 Movement
resources resources
expended		 in funds
£ £ £
Unrestricted funds
General fund 922,743 (1,113,113) (190,370)
Development and innovation 7,009 - 7,009
929,752 (1,113,113) (183,361)
Restricted funds
Befriending 4,000 (4,000) -
Digital Inclusion - (10,253) (10,253)
Home From Hospital 141,300 (30,032) 111,268
Information and Advice 60,346 (37,421) 22,925
Workforce Fund - (55,037) (55,037)
Cost of living 15,000 (5,000) 10,000
Community transport 9,271 (9,271) -
Community connections 6,300 (6,300) -
Fuel support 18,600 (18,600) -
254,817 (175,914) 78,903
TOTAL FUNDS 1,184,569 (1,289,027) (104,458)

Designated funds:

Buildings dilapidation and repairs - Kingsmead Square - Designated Fund to enable reactive repairs and dilapidations to Kingsmead Square to ensure the building is in a good state of repair and meets health and safety requirements

Buildings dilapidation and repairs - St Michaels - Designated Fund to enable reactive repairs and dilapidations to St. Michaels Centre to ensure the building is in a good state of repair and meets health and safety requirements

Development and innovation - Designated Fund to support innovation through the creation of new services and/or the development of our existing services. Use of the Designated Fund is subject to robust business case development, project planning and sign-off by the Board.

Restricted funds:

Transport - various grants for transport costs

Befriending - various grants to support the befriending service

Digital inclusion - funding for the digital inclusion project

Home from Hospital - various grants to fund the Home from Hospital service

Workforce Fund - funding for a Community Wellbeing Coordinator

Information and Advice - various grants for the I&A service

Community Transport - funding fromm West of England Combined Authority for transport costs

Cost of living - funding to support those suffering from the rise in the cost of living

Hardship grants - funding to provide grants to elderly individuals suffering financial hardship

Snack chat - funding for drop-in support for older adults in the centre of Bath

Community connections - funding to support activities in our community groups

Ageing well - Funding for the Ageing Well programme, based on the WHO's age friendly initiative.

continued...

df756bdb-17ec-41d5-86ca-91a0e886c912

Age UK Bath and North East Somerset Ltd

Notes to the Financial Statements - continued for the Year Ended 31 March 2024

23. EMPLOYEE BENEFIT OBLIGATIONS

The pension cost charge represents contributions payable by the charity to the scheme and amounted to £34,750 (2023: £29,700). At 31 March 2024 £222 (2023: £222) of contributions were payable.

24. RELATED PARTY DISCLOSURES

The charitable company has taken advantage of exemption, under the terms of Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland', not to disclose related party transactions with wholly owned subsidiaries within the group.

There were no related party transactions for the year ended 31 March 2024.