## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
**(a company limited by guarantee)**
**REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024**
**Registered Charity No: 1109976**
**Company Registered No: 5351800**
**GEORGE HAY PARTNERSHIP LLP CHARTERED ACCOUNTANTS BRIGHAM HOUSE 93 HIGH STREET BIGGLESWADE BEDFORDSHIRE SG18 0LD**
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU (a company limited by guarantee)**
## **FINANCIAL STATEMENTS**
## **FOR THE YEAR ENDED 31 MARCH 2024**
|**CONTENTS**
Board’s Report to the Members
Independent Examiner’s Report
Statement of Financial Activities
Balance Sheet
Notes forming part of the financial statements|**Page**
1 – 7
8
9
10 - 11
12 - 18|
|---|---|
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
## **Board’s Report for the year ended 31 March 2024**
The Board presents its report and the financial statements for the year ended 31 March 2024.
## **Reference and Administrative Information**
Charity Name: Mid Bedfordshire Citizens Advice Bureau Charity registration number: 1109976 Company registration number: 5351800 Registered Office and Operational address: Century House Market Square Biggleswade Bedfordshire Additional Operational address: 10 Bedford Street Ampthill Bedfordshire **Trustee Board** Richard J Wiltshire Chair until 16 August 2023 Treasurer from 16 August 2023 Neil EP McGowan Elected as Chair on 16 August 2023 Roger H Sanbrook Mark A Smith Clifford M Carter Philip H Steer David T Bushman Resigned 3 May 2023 Kenneth Hugill Resigned 20 July 2023
## **Administrator**
Jo Hansen-Cole (Chief Officer) Resigned 31 January 2024 Fran Marritt (Acting Chief Officer) Appointed 31 January 2024
## **Independent Examiners**
Colin Airey FCCA of George Hay Partnership LLP Brigham House, 93 High Street, Biggleswade, Bedfordshire, SG18 0LD
## **Bankers**
Barclays plc
1
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
**Board’s Report for the year ended 31 March 2024— (continued)**
## **Structure, Governance and Management**
## Governing Document
The governing document is its Memorandum and Articles of Association and was incorporated on 3 February 2005. The Charity is a company limited by guarantee and has no share capital. In the event of the company being wound up members are required to contribute an amount not exceeding £1.
## Recruitment and Appointment of Trustee Board
The Board of directors of the company is also the Board of trustees for the purposes of charity law. Under the requirements of the Memorandum and Articles of Association the members of Board are elected or coopted to serve for a period of three years.
The Trust was formed to promote any charitable purpose for the benefit of the community in MidBedfordshire and surrounding areas by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress.
A broad range of management and business experiences are represented on the Board. In the event of particular skills being lost through retirement individuals are approached to offer themselves for election or co-option to the Board.
## Trustee Induction and Training
Apart from being advised by the Administrator of the duties of trustees, new members work alongside the existing trustees to experience the duties required and to become familiar with the range of work undertaken by the charity. Trustee bulletins and training events are provided by the National Citizens Advice Organisation.
## Risk Management
The Board continues to review the major risks to which the charity is exposed. A strategic plan has been developed to target the direction the charity will take as the Central Bedfordshire unitary authority develops its strategy for the voluntary sector. The plan will be continuously updated and will seek to identify new sources of funding and projects. Internal risks are minimised by the implementation of procedures of authorisation of all transactions and projects.
2
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
## **Board’s Report for the year ended 31 March 2024 - (continued)**
## **Structure, Governance and Management (Continued)**
## Organisational Structure
The Mid Bedfordshire Citizens Advice Bureau has a Board that meets at least quarterly and is responsible for the strategic direction and policy of the charity. At the year end the Board had six members from a variety of backgrounds relevant to the work of the charity. The Administrator attends the Board meetings but has no voting rights. We have on average 30 volunteers supporting the service.
Day-to-day responsibility for the provision of services rests with the Administrator under the direction of trustees as appropriate. Training is provided when necessary to benefit the charity.
## **Objectives and Activities**
The company’s objectives and principal activities are to:
- promote any charitable purpose for the benefit of the community in Mid-Bedfordshire and surrounding areas by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress.
- provide and maintain Local Citizens Advice (LCA) offices situated in Ampthill and Biggleswade which are open to the public.
3
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
## **Board’s Report for the year ended 31 March 2024 - (continued)**
## **Objectives and Activities (Continued)**
The main objectives and activities for the year continue to focus upon giving help and advice to clients on a wide range of subjects. The strategies employed by the charity to achieve this include the following:
- providing main advice centres at Ampthill and Biggleswade.
- providing an effective Gateway service to facilitate access to the service and quality of advice.
- operating a specialist outreach service, which helps clients mainly with disability benefits.
- providing satellite to serve the residents of Lidlington, Marston Moretaine and Brogborough using premises kindly provided by Lidlington Church
- seeking diversity of funding to secure long term operation.
- maintaining and developing an informative website (www.midbedscab.org.uk).
- working with local statutory bodies and feeding evidence to Citizens Advice to influence research and campaigns.
- working with Advice Central and other advice agencies operating in Central Bedfordshire to improve access to advice services.
## **Achievements and Performance**
The main areas of charitable activity are to provide the advice people need for the problems they face and equally to improve the policies and practices that affect people’s lives.
The LCA website (www.midbedscab.org.uk) has continued to provide a source for the wider public to access information by linking into the national Citizens Advice website which informs on many topics.
4
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
**Board’s Report for the year ended 31 March 2024 - (continued)**
## **Financial Review**
In 2023/24 our main sponsor maintained our core funding with an additional provision to increase capacity due to the pressures of the cost of living. We continued to search for new sources of funding, with some success in respect of donations and project funding, but we have not assured funding to provide long term security. The Board continues to seek to develop new sources of funding to assure long term security.
## Principal Funding Sources
The LCA is grateful for its funding generated via local and national grants and donations. Core funding for the service came from Central Bedfordshire Council. Financial support from other local organisations was also much appreciated. We wish to thank those individuals and groups who either supported us or made individual donations.
We have continued to maintain our Outreach project and home-visiting during this year. Ensuring funding streams for a post of this nature remains challenging and in August 2023 we agreed a partnership with a neighbouring LCA to deliver this service with shared costs.
5
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
## **Board’s Report for the year ended 31 March 2024 - (continued)**
## Investment Policy
The Board has considered the most appropriate policy for investing funds.
## Reserves Policy
The Board has examined the charity’s requirements for reserves in light of the main risks to the organisation. It has established a policy whereby the unrestricted funds not committed or invested in tangible fixed assets held by the charity should be between 3 and 6 months of the expenditure. Expenditure for the year ending the 31 March 2024 was £188,695 and therefore the target is £47,174 to £94,348 in unrestricted funds. The reserves are needed to meet the working capital requirements of the charity. The present unrestricted fund of the charity is £97,111 (2023 £155,878)
## **Plans for Future Periods**
The charity plans to continue with the activities outlined above and take an active role to achieve its objectives in response to the more competitive and challenging public service environment and the cost of living crisis. Plans therefore are in train to:
- maintain and improve the current level of phone and email service provision.
- increase outreach surgeries and clinics in villages and towns where we do not have an office base.
- continue to be able to offer the Citizens Advice service to housebound clients in their own homes and give advice on accessing benefits, grants and other services to help vulnerable members of the community
6
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
## **Board’s Report for the year ended 31 March 2024 — (continued)**
## **Responsibilities of the Board**
Company law requires the Board to prepare the financial statements for each financial year, which gives a true and fair view of the state of affairs of the charitable company as at the balance sheet date and of its incoming resources and application of resources, including income and expenditure, for the financial year. In preparing those financial statements the board should follow best practice and:
- select suitable accounting policies and apply them consistently;
- make judgments and estimates that are reasonable and prudent; and
- prepare the financial statements on the going concern basis unless it is inappropriate to assume that the company will continue on that basis.
The Board is responsible for proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. The Board is also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
## **Members of the Board**
Members of the Trustee Board, who are directors for the purpose of company law and trustees for the purpose of charity law, who served during the year and up to the date of this report are set out on page 1.
## **Independent Examiner**
CA Airey FCCA of George Hay Partnership LLP was re-appointed as the charitable Independent Examiner company’s reporting accountant and has expressed his willingness to continue to act in that capacity.
This report has been prepared in accordance with the Statement of Recommended Practice: Accounting and Reporting by Charities (FRS 102) and in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small entities.
Approved by the Board on 17.10.2024 and signed on its behalf by:
_NEP McGowan_
## **Mr N.E.P. McGowan - Chair of the Board**
7
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
## **Independent Examiner’s Report to the Trustees of Mid Bedfordshire Citizens Advice Bureau**
I report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March 2024, which are set out on pages nine to seventeen
## **Responsibilities of trustees and examiner**
As the charity trustees of the Company, you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011.
As the charity’s trustees, you have considered that an audit is not required for this year under section 144 of the Charities Act 2011 and that an independent examination is needed.
I report in respect of my examination of the Company’s accounts carried out under section 145 of the Act and in carry out my examination I have followed all applicable Directions given by the Charity Commission under section 145(5)(b) of the Act.
## **Independent examiner’s statement**
I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination give me cause to believe that in any material respect:
1. accounting records were not kept in respect of the Trust as required by section 130 of the Act; or
2. the accounts do not accord with those records; or
3. the accounts do not comply with the applicable requirements concerning the form and content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination.
I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.
_**CA Airey FCCA of**_
_C A Airey_
_**Dated :**_ **12.12.2024**
_**George Hay Partnership LLP Chartered Accountants 93 High Street Biggleswade Bedfordshire**_
8
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
**Statement of Financial Activities (including Income & Expenditure Account) for the year ended 31 March 2024**
|||**Unrestricted**|**Restricted**|**Total**|**Total**|
|---|---|---|---|---|---|
||**Notes**|**Funds**|**Funds**|**2024**|**2023**|
|||£|£|£|£|
|**Incoming Resources**||||||
|_Voluntary Income:_||||||
|Donations and Grants||128,735|100|128,835|227,517|
|_Activities for Generating Funds:_||||||
|Investment Income|6|1,093|-|1,093|198|
|Fundraising Events||-|-|-|-|
|Other||-|-|-|258|
|||_______|_______|_______|_______|
|**Total Incoming Resources**||129,828|100|129,928|227,973|
|||_______|_______|_______|_______|
|**Resources Expended**||||||
|_Costs of Generating Funds:_||||||
|Fundraising Trading; Cost of Goods||||||
|Sold and Other Costs|2|-|-|-|1,536|
|**Charitable Activities**|2|165,229|23,466|188,695|190,538|
|||_______|_______|_______|_______|
|**Total Resources Expended**||165,229|23,466|188,695|192,074|
|||_______|_______|_______|_______|
|**Net Incoming Resources Before**||||||
|**Other Recognised Gains**|3|(35,401)|(23,366)|(58,767)|35,899|
|Transfers between Funds|11|(23,366)|23,366|-|-|
|||_______|_______|_______|_______|
|||(58,767)|-|(58,767)|35,899|
|**Other Recognised Gains**||-|-|-|-|
|||_______|_______|_______|_______|
|**Net Movement in Funds**||(58,767)|-|(58,767)|35,899|
|**Reconciliation of Funds**||||||
|Total Funds Brought Forward||155,878|9,088|164,966|129,067|
|||_______|_______|_______|_______|
|**Total Funds Carried Forward**||97,111|9,088|106,199|164,966|
|||**=======**|**======**|**=======**|**=======**|
All incoming resources and resources expended derive from continuing activities.
Movements in funds are disclosed in Note 11 to the accounts
The notes on pages 12 to 18 form part of these accounts.
9
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
## **BALANCE SHEET At 31 March 2024**
|**Notes**
**CURRENT ASSETS:**
Cash at Bank and in Hand
Debtors
7
**CURRENT LIABILITIES:**
Creditors
8
**NET CURRENT ASSETS**
**SPECIFIED PROVISIONS**
9
**NET ASSETS**
**REPRESENTED BY:**
**Unrestricted Income Funds:**
General Fund
10
Designated Fund
10
**Restricted Income Funds:**
Outreach
Document Scanner Funding
Lidlington Satellite Funding
Coronavirus Emergency Funding
Fundraising Purposes|**2024**
£
£
184,867
2,448
187,315
61,718
125,597
19,398
______
106,199
======
97,111
-
______
97,111
-
403
157
64
8,464
______
106,199
======|**2023**
£
£
212,172
759
212,931
25,336
187,595
22,629
______
164,966
======
95,878
60,000
______
155,878
-
403
157
64
8,464
______
164,966
======|
|---|---|---|
The notes on pages 12 to 18 form part of these accounts.
10
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
## **BALANCE SHEET - (Continued) At 31 March 2024**
The directors are satisfied that the company was entitled to exemption under Section 477 of the Companies Act 2006 and that members have not required an audit in accordance with Section 476.
The directors acknowledge their responsibilities for:
- i. ensuring that the company keeps accounting records which comply with sections 386 and 387; and
- ii. preparing accounts which give a true and fair view of the state of affairs of the company as at the end of the financial year and of its profit or loss for the financial year in accordance with the requirements of section 394 and 395, and which otherwise comply with the requirements of this Act relating to accounts, so far as applicable to the company.
With regard to the Companies Act disclosure requirements only, these financial statements are prepared in accordance with the provisions applicable to small companies subject to the small companies regime and in accordance with FRS102 SORP.
The accounts on pages 9 to 18 were approved by the Board on 17.10.2024 and signed on its behalf by:
## _NEP McGowan_
## **Mr N.E.P. McGowan – Chair of the Board**
11
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
**NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2024**
## **1. Accounting policies**
## **Basis of preparation**
The financial statements have been prepared under the historic cost convention in accordance with the Statement of Recommended Practice. The charity meets the definition of a public benefit entity under FRS 102.
## **Statement of compliance**
The financial statements have been prepared in accordance with the Statement of Recommended Practice — Accounting and Reporting by Charities SORP (FRS 102) effective 1[st] January 2019, applicable UK Accounting Standards and the Companies Act 2006. The principal accounting policies adopted in the preparation of the financial statements are set out below.
## **Going concern**
The accounts have been prepared on a going concern basis. The trustees consider have a reasonable expectation about the charity’s ability to continue and have confidence that the current operating model and reserves are sufficient to mitigate the current situation whilst continuing to look for further funding opportunities.
## **Incoming resources**
Investment income and other incoming resources are recognised on a receivable basis.
## **Resources expended**
Resources expended are recognised in the period in which they are incurred and are allocated to the particular activity where the cost relates directly to that activity.
## **Taxation**
The company is a registered charity and as such is not generally liable to taxation.
## **Pension Costs**
The Charity contributes to a defined pension contribution scheme for the benefit of its employees. Contributions are recognized in the financial statements when they are due.
12
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2024**
## **1. Accounting policies (continued)**
## **Funds Structure**
## Unrestricted Funds
Unrestricted funds are donations and other incoming resources receivable or generated for the objects of the charity without further specified purpose and are available as general or designated funds.
## Restricted Funds
Restricted funds are to be used for specific purposes as laid down by the donor. Expenditure which meets these criteria is charged to the fund, together with a fair allocation of management and support costs.
13
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - (continued)**
**For the year ended 31 March 2024**
|**2.Resources Expended**||||||
|---|---|---|---|---|---|
|||**Unrestricted**|**Restricted**|**Total**|**Total**|
||**Notes**|**Funds**|**Funds**|**2024**|**2023**|
|||£|£|£|£|
|**Fundraising Trading**||||||
|Cost of Goods Sold and Other Costs||-|-|-|1,536|
|||_______|_______|_______|_______|
|||-|-|-|1,536|
|||_______|_______|_______|_______|
|**Charitable Costs**||||||
|Salaries, including Pensions|4|130,614|19,806|150,420|153,482|
|Cleaning||355|16|371|572|
|Rent and Rates||11,120|1,234|12,354|12,244|
|Repairs and Service Charges||-|-|-|33|
|Electricity and Gas||1,951|217|2,168|1,498|
|I.T. Costs||5,494|610|6,104|6,122|
|Technical Support Charges||-|-|-|-|
|Stationery and Equipment||937|103|1,040|811|
|Telephone and Postage||5,023|584|5,607|5,300|
|Subscriptions||4,129|516|4,645|5,563|
|Training and Recruitment||72|146|218|-|
|Insurance||1,050|117|1,167|1,453|
|Sundry Expenses||363|28|391|298|
|Governance Costs||||||
|Travel Expenses||1,397|89|1,486|297|
|Independent Examiner’s Fees||1,440|-|1,440|1,740|
|Bank Charges||140|-|140|149|
|Professional Fees||1,144|-|1,144|976|
|||_______|_______|_______|_______|
|||165,229|23,466|188,695|190,538|
|||_______|_______|_______|_______|
14
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS**
**For the year ended 31 March 2024 — (continued** )
## **3. Net incoming resources**
The net incoming resources are stated after charging:
|Independent Examiners Fee
**Staff Costs and Numbers**
**Staff Costs**
Wages and Salaries
National Insurance Costs
Pension Costs
Average Number Employed|**2024**
**£**
**1,440**
**2024**
**£**
**139,101**
**3,853**
**7,466**
**150,420**
**12**|2023
£
1,740
2023
£
141,993
3,889
7,600
153,482
10|
|---|---|---|
## **4. Staff Costs and Numbers**
No employees had emoluments in excess of £60,000.
Total employment benefits of key management personnel were £29,589 (2023 £35,096)
## **5. Trustees Remuneration and Benefits**
There were no trustees' remuneration or other benefits for the year ended 31 March 2024 (2023 £nil).
Trustees' expenses amounting to £nil were paid during the year ended 31 March 2024 (2023 £nil).
15
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS**
**For the year ended 31 March 2024 — (continued** )
## **6. Investment Income**
|Bank Interest
**Debtors**
Amounts falling due within one year:
Sundry Debtors and Prepayments
**Creditors**
Amounts falling due within one year:
Sundry Creditors and Accruals|**2024**
**£**
**1,093**
**2024**
**£**
**2,448**
**2024**
**£**
**61,718**|2023
£
198
2023
£
759
2023
£
25,336|
|---|---|---|
## **7. Debtors**
## **8. Creditors**
## **9. Specified Provisions**
Reserves have been provided for specific expenditure:
|Repairs and Renewals Fund
Redecoration Fund
Redundancy Fund|**2024**
**£**
**600**
**2,500**
**16,298**
**19,398**|2023
£
600
2,500
19,529
22,629|
|---|---|---|
16
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS**
**For the year ended 31 March 2024 — (continued** )
## **10. Analysis of Net Assets between Funds**
||**General**|||
|---|---|---|---|
||**Purpose**|**Restricted**||
||**Funds**|**Funds**
|**Total**|
||£|£
|£|
|Current Assets|178,227|9,088|187,315|
|Current Liabilities|(81,116)|-|(81,116)|
||______|______
|______|
||97,111|9,088
|106,199|
||======|=====|=======|
The designated funds of £60,000 earmarked from unrestricted funds in 31.03.23 were used during the year due to retracted grants.
## **11. Movement in Funds**
The funds of the charity include unrestricted funds and also restricted funds comprising of grants held on trust.
|**Balance**|**Incoming**|**Resources**|**Balance**|
|---|---|---|---|
|**31.03.23**|**Resources**|**Expended**|**31.03.2024**|
|£|£|£|£|
|164,966|129,928|(188,695)|106,199|
|=======|=======|=======|=======|
## **12. Financial Commitments**
Finance commitments as of 31 March 2024 amounted to £nil (2023 £2,282).
17
## **MID BEDFORDSHIRE CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS**
**For the year ended 31 March 2024 — (continued** )
## **13. Related Party Disclosures**
Citizens Advice Mid Bedfordshire subscribes to the membership scheme of The National Association of Citizens Advice Bureau (Citizens Advice), the national charity (Charity Number: 279057) which provides a framework for standards of advice and casework management as well as monitoring progress against these standards. Operating policies are independently determined by the Trustee Board of the Bureau in order to fulfil its charitable objects and comply with the national membership requirements.
During the year, payments were made to Citizens Advice to the value of £1,969 (2023 £3,181) in respect of subscriptions, insurance and sundries. Receipts from Citizens Advice for contracts and grant funding totalled £nil (2023 £22,383).
Also during the year payments were made to Citizens Advice Bedford (Charity Number 1106738) to the value of £5,037 (2023 £nil) in respect of job share costs.
## **14. Share Capital**
Mid Bedfordshire Citizens Advice Bureau is a company limited by guarantee and does not have a share capital.
## **15. Guarantee**
Every member of the company undertakes to contribute to the assets of the company in the event of its being wound up during the time that he or she is a member or within one year afterwards, for payment of the debts and liabilities of the company contracted before he or she ceases to be a member, and of the costs, charges and expense of winding up the same and for the adjustment of the rights of contributors amongst themselves, such amount as may be required not exceeding, in the case of any member, the sum of £1.
18