REGISTERED COMPANY NUMBER: 05446940 (England and Wales) REGISTERED CHARTfY NUMBER: 11098$2 REPORT OF THE TRUSTEES AIWD FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 FOR CYNGOR AR BOPETH StR DDINBYCH CITIZENS ADVICE DENBIGHSHtRE William5 Denton Cyf Chartered Certified Accountants Statutory Auditors Glaslyn Ffordd y Parc Parc Menai Bangor Gwynedd LLSI 4FE CYNGOR AR BOPETH SIR DDINBYCH CITIZENS ADVICE DENBIGHSHIRE CONTENfs OF THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Page Report of tbe Trnst¢e$ I to 10 Report of the Independent Auditors 11 to 13 Statement of Financial Activities 14 Balffnec Sheet 15 Cash Flow StAtement 16 Notes to the Cash Flow Statement 17 Not¢s to the Financial StatemeDts 18 to 27 Detailed Statement of Financial Activities 28 to 29 C￿GOR AR BOPETH SIR DDiNBYCH CITIZENS ADVICE DENBIGHSHIRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 The trust¢cs who are also directors of the charity for the purposes of the Companies Act 2006. present their report with the financial statements of the charity for the year ended 31 March 2025. The trustees have adopted the provisions of A¢counting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Stsndard applicable in the UK and Republic of Ireland (FRS 102) (effective l January 2019). ORTECTIVES AND ACTIVITIES Objectives alld aims The Mrssron of Cyngor ArBopeth Sir Ddtnbych Cttizens Advice Detkni8bshirv (CAD) rs." 'To reduce poverty, improve financial and personal resilience, and prevent home1¢55ness, thereby Gontributing to improved wellb¢ing within our community., The charity's core activities in deliv¢ring that mission are provision of an information, advice, and advo¢a¢y service, including money advice in the area of benefits, funded through a 'Consumer and Finance Contra¢t with DenbTghshire County Council (DCC) and grants from Bi8 Lottery Fund, Welsh GovernmenL Energy Saving TnL8t, Trussell Trust. Rhyl Town Council and other orghnisations. We at CAD champion equality through the way we operate, the advice we provide - which is accessible to all - through our contribution to research and campaigns that shine a light on the issues of inequality in our communitle5. The charity's main objectives for the year were to sustain its Current progranimes, establish new projects and acquire rther fimding to extend its volunte¢r bage. The charftty was particularly proactive in recruiting volunteers by raising the profile of the service using loc￿ print media and social media and exhibitin￿SpeakIng at local events and community groups. We also offered placements to students and those seektng work expertence to give them an insight into how the organisation operates. The trustees have paid due regard to guidance issued by the Charity Commission in deciding on the activities the charity should undertake and regularly reviewed its business plan and strategy. Page I CYNGOR AR BOPETH SIR DDINBYCH crr]ZENS ADVTCE DENBIGHSHIRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 OBJECTIVES AIYD ACTIvrrIES Significant activities In the financial year 2024125 CAD has ". Successfully delivered the DCC contracts to provide a Consumer and Financial Advice Service for the whole of Denb1￿shire. Thi5 ￿ndIng from DCC h&8 facilitated serviceslsupport in the following areas: - Direct support for tetpants in DCC Housiftg including advice •w8y via DCC Housirlg Department (the Key 2 Advice, project) Provision of a full-time cascworker to support the work of Dccs Homelessness PreVe￿10Th Team Provision of a Carcrs Befriending Service in partneT5hip with North East Wales Carers Infom]ation Service (NEWCIS) A project delivercd in partnership with DCC'S Workin¥ Denbighshire scheme to encourage the econornically inactive into employment and a55iSt them in securing welfare benefit entitlernents With funding from Welsh Governmemt (vig Cilizens Advice Cymrn) we have delivered the following activity: Wide rdnging advice for people across Wales via Advicelink - Single Advice Fund (SAF) Welfare benefits advice via the telephone. encouragin¥ people to claim their entitlements through the 'Claim What's Yours, project Advice to young people leaving care via the Bisic Income Pilot project Projects and aetivity funded by otber partners included: - Your Pla￿ or Outs, _ ￿t￿dea by The Lottery ConFfftunity FUff￿ iTrYprking partnership M?th Souih Denbighshire Community Partnership (SDCP) to work with local communities to identify and develop new services that will support independent livin& combat rural poverty and enable people to live well in their communities. The Projecr started in 2018 in Corwen and Edeyrnion. In 2020 the fvnding was extended to include services to the Llangollen community. Help Through Hardship - TTUS5ell Tn￿t funded project. in partnershtp with Ynys Mon Cit12ens Advice to deliver a telephone advice service for people requesting a food bank voucher. Help Through Hardship Local - Trussell Trust funded project An partnership with Vale of Clwyd Mind, seeking to align foodbank and mcnlal health support with holistic advice to break the cycle of deprivation. Vale of Clwyd FoodlFuel Bank - this project is aimed at further helping clients who find themselves in fjjel poverty. Co-op vouchers are topped up with £20 each and provided to clients in urgent need of electricity supply via prepayrnent meters. - Tudor Trust funding in partnership with Ynys Mon Citizens Advice for the 'We Can See You Now project provided a digital 1vir￿al 'drop in, service for clients via video link using the Attend Anywhere platforni. Thi5 has become a key platforni for our service and has been widely welcomed by our clients. Wamier Wales 2 - Moondance Foundation funded project via Citizens Advice CYMN to provide clients with energy advice. BESN Energy Adviser funded by the National Grid via Citizens Advice for an Energy C&seworker to deliver specialist cncrgy a(fvice and income rnaximisation support to clients experiencing fuel poverty. - Energy Advice Programmcs - fi￿ded by the National Grid and Energy Supplicr Warm Homes Discount Initiative via Citizens Advice cyrn￿ to provide one-to-one encrgy advice to clients who are in or at risk of ￿e1 poverty, often vulnerable and may be struggling to pay thcir bills. Energy advice includes advice on fvel options. tariffs, energy grants, as wcll energy efficiency advice, with the aim of reducing their bills. - Energy Outreach Project - funding from the Department for Buginess, F,nergy & Industri&l Strategy (BEIS) via Citizens Advice Cymru for Energy Champions (traincd energy advisers) to offer adviee to consumers by identifying vulnerable Consumers in their community and provide advice to help them take action to improve their Cncrgy situation, delivered in either a olle-to-one or & sroup setting. The Improving Outcomes through Legal Support (IOTLS) project funded by AG¢ess to Justice Fund. This project was aimed at establishing a Comprehensive Icgal advice service for litigants in person in North and Mid Wales providlng specialist advice in the areas of family and community care law. Page 2 CYNGOR AR BOPETH SIR DDINBYCH CITTZENS ADVICE DENBIGHSHtRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 OBJECTIVES AND ACTtVITIES Denbighshire Voluntary Services Council Multiply Fund - Funding for a fijll-time Numeracy Champion. This project offcrcd our clients one-to-one advice and support in managing household finanrcs. We also held financial capability workshops focussing on budgetin& rnana￿ng finan¢¢s. understanding bills and financial temiinolo8y and calculating discounts. The workshops also coached Glients in drawing up their own better off calculations, uJ]derstanding priority debts and other everyday numeracy Skills. - Clocaenog Forest Wind Fann Fund's Rural Connedions Advice Service. This project funds a part-time adviser to work from various rural community venues improving ar¢¢sS to advice around benefits in an effort to reduce personal stress and anxiety associated with low income and l or indebtedness. - Giwit y Mor Offshore Wind Farn) Ltd's 'It's not too late, project. This project was funded to deliver an 'out of hours, money advice service to clients who find it diiflcult to attend our offices during working hours. Scottish Power Energy Trust (SPEN) - Funding from Scottish Power via Citizens Advice Scot]and to offer advice to clients ID ￿e1 poverty on switching tariffs, energy efficiency, income maximisation and debt management. Every fimding organisation has tts requirements in t¥rn￿ of measuring and evaluating the impact of the project they are funding. CAD gathers the necessary dats and qualitative inforniation for funders and to inforn] its own work and strdtcgy. In addition to specific funded projects, we n￿IntAIn a mulii-channel advice and inforniation service i.e. online, on the phone and fa¢¢-to-face- available to everyone in need. We Continue to promote volunteering opportunitie5 Within CAD with a view to continuing to expand our service to locations in the community. We have also undertaken research and campai￿5 to inforni decision makers about social injustice and inequality and the impact of the cost of living Grisis. Page 3 CYNGOR AR BOPETH SIR DDINBYCH CITIZENS ADVICE DENBIGHSHTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 OBJECTIVES AND ACTIVITIES Public benefit The trustees have paid due regard to the Charity Commission'5 guidance on public benefit in deciding the activities undcrtaken by CAD during the ycat. The trustees are satisfied that the infomiation provided in the rcport and accounts eets the public benefit reporting requirements. How our activities deliver Public Bellefit - our performance and achievements In the year ended 31 March 2025, CAD achieved WelfaFC Benefit gains of £12,988,043 and handlcd £16,911,531 of debt on behalf of client5. Training of our staff and voluntecTS requires constant attention as there arc always changes to the entitlements avaklable to our clients, changes in the law and finan¢¢, and An opportunities for local and community support for our l¢am to be aware of, as well &5 the nced to offer more general developmental training. The fact that wc are doing this effectively is evidenccd by our Leadership Self Assessment (LSA) award from independcnt auditors appointed by Citizens Advic4 and the positive feedback we receive from clicnts. Our accredited training course makes our voluntecrs more employable. and ind¢¢d, if we lose volunteer5 it 15 often becau5¢ when they apply for job5 employers recognise the skills alld confidence that our training has given th¢m. CAD has continued partnerships with all five Local Citizens Advice operations in North Wales. the ASK Centre in Rhyl, DCC and South Denbighshire Community Partnership (SDCP). These partnerships offer improved opportunitie5 for acquiring funding and for consolkdating working relationships. In addition, CAD has & strong community presence and th¢ relationships with the Local Authority and town &nd community wuncils are Émportant to the work it carrie5 Out. Hle ￿ntinue to offer an iTrperson face4oTrface triage servRce on days per Iveek at our sites in Rhyl, DenbEgh ond RuthiTh alongside the digital ('Attend Anywhere,) and telephone service. We also provide Gommunity triage services in Prestatyn, Corwen, Llangollen, Clawddnewydd, Llanarnion-yn-lal and Llandyrnog. Wider remote based services are offered across Wales through AdYiGelink and across England and Wales through Help Through Hardship. We Continue lo meet all project taTgets and we have been awarded extra opportunities on the strength of excellent project management and delivery. Our annual client satisfaction survey continues to indicate strong positive results. The Board of Trustees is committed to act in an ethical way regarding its financial dealings and to this end an EthicAI Investment and Financial Management Policy is in place. The Board has reviewcd the Business Development Plan for 202£k2027 and measured the outcomes against the objectives within that plan. 'fhis plan has been rcvicwed during the Financial Year ending 31 March 2025. Thi5 plan is a joint effort bctween the Chief Executive Officer and the Trustee Board. Qllatity Assurance We are a member of the National Citizens Advice Organisation (National Association of Citizens Advice Bureaux) having passed an audit of quality of advice and membership stsndards. standards-bascd quality assurance system. bascd on self-assessment and external scrutiny sy5tm (thc LSA Tnention¢d carlier) quarterly quality audits and organisational annual audit ensures the continued improvement of our service. We hold an Advice Quality Standard Service in Gcneralist Advice, and Advice with casework for Debt. Welfare Benefits and Family Law. We also hold the Welsh Government's Inforniation and advi¢e quality fran]ework (IAQF) quality UWL We have Charity Commission endorsement. We hold a current cyber essentials certification. - We have access to a Nauonal competence-based training and assessment scheme for all staff and volunteers. We have approved Debt Relief Order Intemiediaries. All of our Energy Advisers are City & Guilds Level J qualified or equivalent. Page 4 CYNGOR AR BOPETH SIR DDINBYCH CITIZENS ADVICE DENBIGHSHIRE REPORT OF THE TRUSTEES FOR THE YEAR EIYDED 31 MARCH 2025 ORIEcfivES AND AcrivrriES Effective Rese9rch and Campgigns Work We draw on cltents, experiences tr) help with the development of the social poliGi4s and services. We have a good statistical recording and monitoring system whtch can, while p￿Serving the confidentiality of clients, provide valuable data to other agencies and policy-makers. We &5SiSted pensioDers across Denbighshire gain over £712,￿0 in unclaimed benefits in partnership with DCC. The Council ran a campaign to encourage pensioners to find out about the Pension Credit they Tnay have been missing out 0￿ with ￿5]dents being suppK)rted by CAD. Collaborative Regiollal Impact - We activ¢ty participate in the North Wales Research & Campaigns (R&C) wup, contributing insighis on issues like Ze￿Willt PIP awdTd& UC50 deadline5, and service charges in supported living accomm(Klation. - Our regional collaboration ensures Denblghshl￿'S thalleng¢s and solutions are reflected in national Citiz¢ns Advir strategy discussions and upcoming R&C conferences. Public Awareness and Advocacy Through bilingual social media Lwnpaigns and public briefings, we have raised awareD&8$ about: - Pension Credit and Council Tax reductions. - Debt and money advice services. - Consumerrights (¢.g. faulty goods, landlord responsibilities). - Volunteer recruitment and community engagement initiatives. STRATEGIC REPORT Finaneial p)sition CAD ha5 a diverse portfolio of funding including contrath funding ￿¢¢Ived. £341,172 in restii¢t¢d monies from DCC and a fillther £10,785 in unrestricted funds from vaTiOUS sources. We also received £713,700 from a varlety of ￿ndffl￿ as restrACted fimding. Our income for the year also included £33,205 from donalion4 legacies and inv&8tment incom Overall. the fund balances (including assets and liabilities) carried forward are £664,943 and £124,141 for unrestTiCt¢d and reslricted fimds resp￿tIvelY, giving total net &8sets carrid forward of £789.084. At the balance shed date. current assets include a total of £347,060 (2024 - £332,878) of short teTm detM)Sits and call deposits totalling £268,006 (2024- £258,409). All deposits are with UK banks & building societies. Reserves potiey It is the policy of CAD that unrestrithd fLmds whi¢h have not been desiwted for a specific use should be maintsined at a level suifi¢ient to ensur¢ that, in the unlikely event of a calastrophi¢ loss of funding, CAD will be able to meet its liabilities to both staff and Supplie￿ while considering its fUtll￿ options. Going colleern At the time of approving the fmancial statements, the tswstees have a reasonable expectaion that the tharity has adequal¢ sources to continue in op¢tational existence for the foreseeable future. Thus the trnstees continue to adopt th¢ going nGern basis of accounting in preparing the financial statements. Page 5 CYNGOR AR BOPETH SIR DDINBYCH CITIZENS ADVICE DENBIGHSHIRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 ￿L4Rcll 2025 STRATEGIC REPORT Finan¢ial review Risk Management The trustees have an ongoing prrKess of reviewing circumstances which may give rise to CAD being exposed to risk and are satisfied that Systems are in place to mitigate exposu￿ to such risks. Prin¢ipal risks and uncertainties However well an organisation is manage4 there may be risks which are beyond the Organisation's control which would rate as high risk. The orggnisation believes it identifies and manages these risks as PTO-a¢tively as possible. E￿￿￿pIeS may include: - Unexp¢¢t¢d ￿dUctIon in funding from existing sources. - Failure to win competitive contracts for additional projeths. The trustees and the senior management team recogni5e these risks and take a pTh)activ¢ approach to identify and matmge them. Any signifiGant reduction in core funding may result in a reduction in ¢or¢ service. This h&s been mitigated to some extent by the new contractual relationship with DCC. Neverthel￿% the organisation has a strategic reduction plan to best manage projects in such a situation.. tf CAD to lose its entire core funding, the tNstees believe it is likely that they would hav¢ to implement a strategic losure plan and if ￿ndS could not be found to replace core fimding, all p￿)jectS would cease to operate over the medium kmi. Funding is in place through the Reserves Policy to enable this to be done in an orderly f&8hion. During the course of the year health and safety inspections have been complcted at all of the charity's premises and the trustees Continue to identify and deal with relevanl issues. Page 6 CYNGOR AR BOPETH SIR DD￿BYCH CITIZENS ADiqCE DENBIGHSHIRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 STRATEGIC REPORT Future plaDS Over the next three years. Citizcns Advice Denbighshire will focus on delivertng a more agile, inclusive. and acccsslble advice se￿iCe, aligned with our 2025-2028 Business Development Plan and rooted in thc Citizens Advice One Service Strategy. Key Strategic Developments: - Mobile Advice Unit Ldunch We will launch a mobile advice unit to reach underserved communities, particularly in rural areas suGh as the Edeyrnion Valley. Thi5 mobile service will offer face-to-face advice where physical offices are no longer viable. - Enhanced Volunteer Engagcment We will strengthen and diversify our voluntecr workforce through improved training pathway5 and designing and offtring flexible rolcs. Thffis includes launching a Learning & Development Hub to build capacity and rcsilience in our teams. - Embedding Advisers in Health and Education Settings We aim to embed advisers in local hospitals. GP surgeries, pharmacie5, and primary schools. enhancing prev¢n¢ative advice and early intervention for individua15 and famiLies at risk. - Out-of-Hours Debt Advice Expansion Building on recent fimding su¢cess, we will increase out-of-hours debt support in Rhyl and Prestatyn, areas identified a5 h1￿-depriV&t10n areas. We will measure this Initiative'5 impact through client out¢ome tracking and funder engagemenL - Youth-Focused Service Development In partnership with Children in Need, we will consult on and pilot a dedicated youth advice service that responds to the unique needs of young people navigating ho￿Illg. employmcnt, and mental health challenges. - Equality and Culture Transforniation We will continue implementing our inclusivity strategy by investing in external training. internal stalTdevelopment, and monitorAng mechanisms to support cultyral change across the organisation. We aim to be a model of diversity, equity, and inclusion within the third s¢¢tor in Wales. Income Diversification and Sponsorships Our financial sustsinability strategy includes developing paid training packages for extemal partners, securing local sponsorships {£10,000-£15,000 annually per office), and expanding Contract delAvery through strategic partnerships. Improved Digital and Data Infrastructure We will continue upgrading our digitsl case management and dats reporting systems to ensure elTicient service delivery and eviden¢e-led decision-making. Strategic ContlDuity and Learning We are committed to building on the foundational work of previous strategic periods, including the One Service Change Programme, the move toward rnulti-channel access (phone. webchaL email), and etTorts to diversify fifftding streams nationally and locally. Our futLwe plans are grounded in the need to operate sustainably. respond effectively to community need5. and maintain a high-quality. integrated advice scrvice. Page 7 CYNGOR AR BOPETH SIR DDINBYCH CITIZENS ADVICE DENBIGHSHtRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 STRUCTURE, GOVERNANCE AIYD I￿NAGEMENT Governing document Citizens Advice Denbighshire is a charlty operating as a compally limited by guarantee and the trnstees arc Direrfors of the Trustee Board of the company which is registered with Companies House under company number 05446940 and also with the Charity Commission under charity number 1109852. The charity is governed by the Trust Deed and the Memorandum and Articles of Association. The Trnstees, are also the Directors for the purpose of company law, and who served during the year and up to the date of signature of the financial sta*m¢nts were: Yveline Hands Gaynor Brooks Alison Henshaw Alastair Morgan Nigel Nicoll Pauline Bowe (resigned 28.5.24) Sanjay Bhalla (resigned 28.5.24) John Parry (appointed 1.5.24) Emma Johnson {appointed 27.9.24) Margaret Sian Owen (appointed 30.4.25) The Trustee Board meets on a quarterly basis and has two sub committees, which monitor and deal with detailed issues n their respective areas and report to the Board. The sub committees are.. Staffing, Premises and tnformation Assurance - BusTness Planning and Finance Additional meetings of either the Board or sub committees may be called if there is an urgent need to do so. Ther¢ are also occasion&1 'task finish, groups set up for sp¢cifK projects. Recruitment and appointment of new lrnst¢¢s Efforts to recruit new Trustees were ongoing this year. Trustees are appointed by election at the Annual General Meeting, nominated by member organisations or COryOPted by the Trustee Board. Provided that the co-opted and nominated Trustees do not exceed one third of the number of the total number of tnjskes. None of the trustees has any beneflcial interest in the company. All of the trustees are members of the company and guarantee to contribut¢ £1 in the event of a winding up. Page 8 CYNGOR AR BOPETH SIR DDTNBYCH CITIZENS AD%rycE DENBIGHSHtRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 STRUCTiIRE, C￿VER￿ANcE AND MANAGEMENT Th¢ Executive Team, Staff and Volunleers The central management structure of CAD during the financial year congisted of a Chief Executive Officer, Finance OffiGer. Performance and Projgcts Manager, and a Business Development and Operations Manager. Management of projects and advice services is delegated to other managers. There was a change of leadership during the year when Chief Officer Graham Kendall left the organisation and Julie Pierce stcpped in on an interim basi5 going on to bc appointed as CEO in March 2025. New staff members are nornially appointcd following public advertisement and Inte￿ieW and receivc comprehensive induction and training when they tske thc post. Staff have also been employed following woAt experier]ce. Most staff work part of the week in the office and part of the week at their home base. This has in part been a carry over from post Covid working arrangements and has been effethive for the organi5ation. The arrangements are kept under review. The Charity this year relied on some 17 volunteer advisers (less than in the prevtous year) as well as 35 full and part-time staff (at the year cnd) who carry out a wide range of advice work and adrninistrative tasks. The use of volunteers in the Course of undertaking charitable and income generating activities is not recognised within the SOFA. Our Trwtees are also volunteers (numbering l O over the 24125 period) who are required to undertake traiDin& attend a series of quarterly meetings and provide the guidance, govemance and scrutiny requir¢d by the Charity Commission and the organisation's Memorandum and Articles. Wider nttwork The CAD team engages in networking activity with a wide range of local charities for the good of the community and, where appropriate, enters into partnerships with other charities and statutory agencie5. REFERENCE AND ADMINISTRATIVE DETAIiS Registered Company llumber 05446940 (England and Wales) Regi51ered Cbarlty number 1109852 Registered oifice 23 HEgh Street Denbigh DENBIGHSHIRE LL16 3HY Trustees Yveline Hands Gaynor Brooks Alison Hen5haw Alaslair Morgan Nigel Nicoll Pauline Bowe (resigned 25.5.24) Sanjay Bhalla {resigned 28.5.24) lohn Parry (appointcd 1.5.24) Company Secretary Yveline Hands Page 9 CYNGOR AR BOPETH SIR DDMYCH CITIZENS ADVTCE DENBIGHSHIRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 REFERENCE AND ADMIMSTRATIVE DETAILS Auditors Williams Denton Cyf Chartered Certified Accountants Statutory Auditors Glaslyn Ffordd y Parc Parc Menai Bangor Gwynedd LL57 4FE STATEMENf OF TRUSTEES, RESPONSIBILTTIKS The trustees (who are also the dircctors of Cyngor Ar Bopcth Sir Ddinbych Citizens Advice Dcnbigbshire for the purposes of company law) arc rcsponsible for preparing the Report of th¢ Trustees and thc ftnancial statements in accordance with applicabl¢ law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting PractiGe). Company law require5 the trustees to prepa￿ financial statements for ea¢h financial year which give a t￿¢ and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing those f￿an¢[al statements, the trn5t¢es are required to select suitable accounting policies and then apply them consistently- observe the methods and principles in the Charity SORP. make judgements and estimates that are reasonable and prudenL state whether applicable &ccounting standards have been followed, subject to any material departures disclosed and explained in the financial statements. prepare ihe financial stateinents on the going concern basis unless it is inappropriate to presume that the charitable company will continue in busine&s, The trustees are responsible for keeping proper accounting records which disclose with r¢asoT]able accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements eoinply with the Companies Act 2006. They are also responsible for safgguarding the assets of the Lharitable company and henc¢ for tsking reasonablc steps for the prever]tion and detection of fraud and other irregularities. In so far as the tNstees are aware: there R5 no relevant audit infomi&tion of which th¢ ¢haritable company'5 auditors are un&wre: and the trustees have takcn all steps that they ought to have tsken to make themselves aware of any relevant audit inforniation aT]d to cstablish that the auditor5 are aware of that inforniation. AUDITORS The auditors, Williarns Dcnton Cyf, will be proposed for re-appointment at the forthcoming Annual General Meeting. Report of the trustees, incorporating a strategi¢ r¢por¢ appTovcd by order of the board of trustee5, as the company directors. on . . 32)111.%>Lther income 18,017 304 18,017 304 Total 295.959 995,648 1,291.607 EXPENDITURE ON ChAritable activities Advice and infom￿tIOn service 267.915 976,288 1,244,203 Page21 ontinued... CYNGOR AR BOPETH SIR DDINBYCH CITIZENS ADVICE DENBIGHSHtRE NOTES TO THE FINANCIAL STATEMENTS- contiDved FOR THK YEAR ENDED 31 MAIiCII 2(JIS ii. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIvrriES- continued Unrcstri¢ted Restricted fuiids funds Total funds NET tNCOME Trllnsftrs between funds 28,044 22,477 19,360 (22.477) 47,404 el moi'ement ID funds 50,521 (3,117) 47,404 RECONCILIATION OF FUNDS Totsl funds brought foNard 658,146 97.037 755,183 TOT AL FUP4DS CARRIED FORWARD 708,667 93,920 802,587 12. TANGIBLE FLXED ASSETS Fixttwes and fittings Plant and ma¢hinery Tota15 COST At l April 2024 Additions 20,650 924 159J61 180,011 924 At 31 March 2025 159?6A 180,935 DEPRECIATION At l April 2024 ChaTge for year 11387 4,25J 159J61 170,648 4351 At 31 March 2025 15,538 159?61 174,899 NET BOOK VALUE At 31 March 2025 6,036 6,036 At 31 March 2024 9,363 9,363 13. DEBTORS: AMouNfs FALLING DUE WtrHIN ONE YEAR 2025 2024 Trade debtors Other debtors Prepayments 23,823 9,444 5,969 8.544 14.310 5,788 39336 28,642 Page 22 continued... CTrryGOR AR BOPETH SIR DDINBYCH CITIZENS ADvtCE DENBIGHSHIRE NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR Er￿DED 31 MARCH 2025 14. CiIRREDrr ASSET INVKSTMEiYrs 2025 2024 Unlisted investments 347,060 332,878 The current asset investments relate to monies deposited in short tern) bonds. All Current asset investments are tem deposits with UK registered finmcial institutions and are fully protect against bank and building society failures by the Financial S¢rvices Compensation Scheme. 15. cRED￿ORS. AMOUNTS FALLING DUE WITHTN ONE YEAR 2025 2024 Trade creditOTS Accruals and deferred income Accrucd expenses 2,643 70,903 9,580 3,269 5.493 9.310 83,126 18,072 16. LEASING AGREEMENrs Minimum lease payments under nonmcancellable Dperating Icases fall due as follow5: 2025 2024 Within one year Between one and five years 34,918 13,934 29,894 34,910 48,852 64,804 Page 23 continued... CYNGOR AR BOPETH SIR DDtqBYCH CITIZENS ADVICE DENBIGHSHIRE NOTF.S TO THE FINANCIAL STATEMENTS - eotttinued FOR THE YEAR ENDED 31 MARCH 2025 17. MOVEMENf TN FUNDS Net movement in funds Transfers between funds At 31.3.25 At 1.4.24 Unrestricted funds General fund Designated Fund 378,667 330,000 (39,643) (16,123) 12.042 322,901 342,042 708,667 (39,643) (4.081) 664,943 R¢strict¢d funds Welsli Government Citizens Advice Cymru Denbighshirc County Council Individual Projects South Dcnbighshire Community Pathership Citizens Advice Scotland 68 4,517 78,421 5,630 (686) 2213 13,613 7,296 618 15,408 (2,960) (3,322) 22,138 89,074 9,604 5,284 379 3,325 (5,663) 3,325 93,920 26,140 4,081 121141 TOTAL FUNDS 802,587 (13.503) 789,084 Net movcment in funds, included in the above are as follows: Incoming resources ResouTGeS expended Movement in funds Unrestricted funds General fund 43,991 (83,634) (39.643) Restricted funds We15h Govemrncnt Citizens Advice Cymru Denbighshire County Council IndividuaI Projects South Denbighshire Community Partnership Citizens Advice Scotland 341,982 229,756 341,173 121266 (342,668) (227,543) (327,560) (J13,970) (686) 2.213 13.613 7.296 7,371 13,325 (6,992) (10,000) 379 3J25 1,054,873 (1,028,733) 26,140 TOTAL FUNDS 1,098,864 (1,112,367) {13,503) Page 24 ontinued.. CiWGOR AR BOPETH SIR DDINBYCH crrizENS ADVICE DENBIGHSHIRE NOTES TO THE F￿ANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2025 17. MOVEMEiYf IN FUNDS- eontinued Comparatives for movement in funds Net movement in funds Transfers between nds At 31.3.24 At 1.4.23 Unrestrleted funds General fund Designated Fund 358,146 300.000 28,044 (7,523) 30,000 378,667 330.000 658,146 28,044 22,477 708,667 Restricted funds Welsh Governrnent Citizens Advice Cymru Denbighshire County Council Individual Projects South Denbighshire Community Parthership (8,364) (880) 13,351 11,099 8,432 (15,173) (5.612) (10,124) 68 4,517 78,421 5,630 20,570 70,682 4,655 1.130 4,154 5,284 97,037 19,360 (22,477) 93.920 TOTAL FUNDS 755.183 47,404 802,587 Cornparative net movement in funds, included in the above are as follows". Incoming rcsources Resources expended Movement in funds Unrestricled funds General fund 295,960 (267,916) 28,044 R￿trICted funds Welsh Government Citizens Advice Cymru Denbighshire County Council Individual Projects South Denbighshire Community PartnershÉp 373.298 177,680 94,248 320.9J5 (381,662) (178,560) (80.897) (309,836) (8,364) (880) 13,351 11,099 29,486 {25,332) 4,154 995,647 {976,287) 19,360 TOTAL FUNDS 1,291.607 (1,244,203) 47,404 Page 25 continued... CYNGOR AR BOPETH SIR DDINBYCH crrizENS ADVICE DENBIGHSHIRE NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025 17. MOVEMENT IN FUNDS- continued A current year 12 months and prior year 12 months combined position is as follows: Net movement in fiinds Transfers betw¢¢n fjjnds At 31.3.25 At 1.4.23 UDrestricted funds General fund Designated Fund 358,146 300,000 (11.599) (23,646) 42.042 322,901 342.042 658,146 (11,599) 18,396 664,943 Restri¢ted funds Welsli Government Citizens Advice Cymru Denblghshire County Council Individual Projects South Denbighshire Community Partnership Citizens Advice Scotland (9,050) 1.33i 26,964 18,395 9.050 235 (8,572) (13,446) 20.570 70,682 4,655 22.138 89.074 9,604 1,130 4.533 3,325 {5,663) 3,325 97.037 45,500 {18,396) 124,141 TOTAL FUNDS 755,183 33,901 789,084 A current year 12 months and prior year 12 months combined net movement in funds, included in the above are as follows.. tncoming resources Resources expended Movement in funds Unrestrieted funds General fund 339,951 (351,550) (11,599) Restricted fund5 Welsh Gov¢mment Citizens Advice Cynmi Denbighshire County Counctl Individual Projects South Denbighshire Community Partnership Citizens Advice Scotland 715,280 407,436 435,421 442,201 (724,330) (406,103) (408,457) (423,806} (9,050) 1,333 26,964 18.395 36,857 13,325 (32,324) (io,000} 4,533 3,325 2,050,520 (2.005,020) 45,500 TOTAL FUNDS 2,390.471 (2,356,570) 33.901 Desi ated Funds A Designated Fund has been created whAch includes anticipatsd costs of winding up in th¢ unlikely event of a catastrophic1055 of business. Page 26 Continued... CiWGOR AR BOPETH SIR DDINBYCH CITIZENS ADVICE DENBIGHSHIRE NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025 17. MOVEMENT IN FUNDS- eontiniied Restricted Funds Welsh Govcrnment - Includes a numb¢r i)f projccts that provide acces5 to advice services for debt and welfare benefiL and help to clairn entitlement to bcnefits. Citizen5 Advice Cymru - Includes a number of projects that provide help with energy advice. emergeno food bank assistance and welfare benefit advice. Denbighshire County Council - Includes projects specific to the Denbighshire area for ¢onsuiner and financial advice, housing, homelessness, information for Garers and assisting economically inactive people into employment. South DeDb1￿)shlre Community Project - Is a PToject to reduce isol&tion, improve wellbeing and increhse rcsilicnce primarily for older people and those unable to access services in eight villages in South Denbighshire. Indivldual Projects - Include5 vario￿$ pmjects run by REryl Town Council and other Providers including local food bal￿8, Wind Forn￿. and f4mily and community care law, 18. RELATED PARTY DISCLOSURES There were no related party transactions for the year ended 31 March 2025. Page 27 CYP4GOR AR BOPETH StR DDINBYCH CITIZENS ADVICE DENBIGHSHtRE DETAILED STA TEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2025 2025 2024 COME AND EflDOWMENTS Donations and legacies Donations 3111 Investment income Deposit account interest 24,898 18.017 Charitable activities Grants 1,065,658 1,273,286 Other income Donations, legacies and other income 8,007 304 Total iDcoming resources 1.098,864 1.291,607 EXPENDITURE Charitable activitles Wages Pensions Rent and rates Insurance Light and heat Project purchases Partnership payments Professional fees Training Repairs and renewals Travel expenses Citizcn5 advice charges Sundry expense5 Payroll fees Other Gharitabl¢ expenditure Bank charges Fixtures and flttings 953,] 95 18,993 19,989 3,103 12,477 330 000 15,515 3a31 4,817 7,352 11,536 1.544 1,770 39.985 377 4.251 981.017 18,754 19,311 3,056 14,514 12,830 106,469 11,932 3,525 4.729 6.727 11.159 2,541 731 33,735 370 4.697 1,104,565 1.236.097 Support cosls GovernAnce eosts Auditors, remuneration Accountancy fees Carried forward 2,700 1,830 4,530 2,250 2,250 4,500 This page does not form part of the statutory financial statements Page 28 "NGOR AR BOPETH SIR DDINBYCH crrIzENS ADVICE DEIYBIGHSHIRE DETAILED STATEMENT OF FINANCIAL AcfiviTIES FOR THE YEAR ENDED 31 MARCH 2025 2025 2024 Governanee Costs Brought fonvard AGM and tn]stees meettng expenses 4,530 3,272 4,500 3,606 7,802 8,106 Total rcsourccs expended 1,112J67 1,244,203 Net (expenditure)/income {13,503} 47,404 This page does not forn) part of the statutory financial statements Page 29