2024-08-31-accounts - Red Balloon Educational Trust

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Red Balloon Educational Trust Willow Lodge 37 High Street Milton Cambridge CB24 6DF

Tel: 01233 366052 Email: admin@rbet.ac Charity no: 1109606

www.redballoonlearner.org

Red Balloon Educational Trust Annual Report 2023/24

I spent the best part of two school years out of education before I found Red Balloon. I started at Red Balloon at the end of year 10, terrified for my future and convinced I would end up as nothing. Instead, they showed me something I hadn’t seen before. True compassion.

They took the broken pieces of me and didn’t try to fix it for me, but helped me realise I could do that myself. There are no divisions between staff and student, it’s a truly collaborative environment for education and growth and, as corny as it sounds – it was like a family.

Red Balloon Alumna

Many young people struggle in the classroom because of trauma, bullying or ESBA (emotional-based school avoidance). Red Balloon helps young people re-engage with education in a way that is comfortable for them. We help build the confidence they need to get back on track academically and socially.

Red Balloon Educational Trust Annual Report 2023/24

Contents

Introduction from the Chair 4 About Red Balloon 5 Our year at a glance 6 Our locations 8 New Centre 10 Our values, ethos and practice 12 Wellbeing 14 Education 16 Social re-engagement 18 Fundraising 20 Supporter case study 22 Our plans for the future 24 Financial review 26 Risk assessment 30 Structure, governance and management 31 Administrative details 35 Independent auditor's report 36 Financial statements 42 Notes to the financial statements 45

Red Balloon Educational Trust Annual Report 2023/24

Introduction from the Chair

The 2023-2024 academic year has marked a period of meaningful growth and strategic transformation for Red Balloon Educational Trust.

Most significantly, we were proud to open our newest Centre, Red Balloon Educational Trust - Norfolk, expanding our reach and enabling us to serve more young people in need of our recovery programme. With wonderful local and donor support we refurbished and updated our Earlham Road building, grew our staff team and passed Ofsted registration to open in January 2024. This milestone reflects our ongoing commitment to increasing the number of safe, nurturing spaces where children can rebuild their confidence, reengage with learning, and thrive. You can read more about our newest Centre on page 10.

To support our continued expansion, we undertook a major restructuring of our central team. This included streamlining our operations to become more agile and efficient, enabling us to focus more effectively on opening new Centres. As part of this process, we outsourced our IT and HR functions, and brought in two part-time educational consultants whose expertise is helping to shape the future of our programmes.

Throughout the year, we also laid the groundwork for the opening of a new Centre in Aylesbury—an exciting development that will further extend our impact in the year ahead.

As you read this report, we hope you’ll share in our pride at what has been accomplished and our optimism for the future. Together, we are making a lasting difference in the lives of the young people who need us most.

About Red Balloon

Red Balloon provides a safe and nurturing space for young people aged 11-18 who cannot attend mainstream schools due to social, emotional, or mental health challenges, trauma, or unmet special educational needs. These students often face prolonged periods away from education, missing out on crucial opportunities and experiences. As isolation grows, their confidence diminishes, putting them at risk of falling through the gaps in both educational and mental health systems, which can make the transition to adulthood even more daunting.

Thanks to the incredible generosity of our donors and volunteers, Red Balloon offers a holistic educational programme tailored to each student’s unique needs. Our approach blends social reengagement, academic learning and wellbeing support, helping young people rebuild their confidence and rediscover their self-worth. They find joy in learning again and gain the tools they need to move forward. No matter if they are returning to mainstream education, pursuing further education or training, or starting employment, our young people are ready to thrive.

As far as we are from the aftermath of the pandemic, Red Balloon’s mission is still more vital than ever. With nearly 100,000 children missing from schools (Centre for Social Justice, Lost but not Forgotten, 2022), we are working closely with commissioners and donors to address this urgent issue and ensure that every young person has access to the education and support they deserve.

About Red Balloon Educational Trust

Red Balloon Educational Trust operates the Red Balloon of the Air provision (since Oct 21), Red Balloon Worthing (opened Sept 22), and RBET-Norfolk (opened Jan 24) as well as continuing to act as the coordinating and service centre for the other four physical Centres. These four Centres are separately registered charities and companies limited by guarantee, with the local trustees as their directors; they operate under the Red Balloon name by way of an association agreement. The Red Balloon of the Air provision also operated through a separately registered charity and company limited by guarantee until Oct 21.

With warm regards,

Carrie Herbert Founder and Chair of Trustees

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Our year at a glance

Our students achieve amazing things. Of the students who took GCSE exams and other qualifications in the 2023-24 year:

This year, we provided:

19,365 1,574 lessons wellbeing sessions

100% achieved grades 4-9 in English Literature 70% pass rate in Biology

This year, we This year, our supported: students achieved:

74% attendance across all Centres

117 children total

9,412 healthy, home-cooked lunches

school trips 34

STEM school clubs 4 Workshopsschool 13 13 clubs

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Red Balloon Educational Trust Annual Report 2023/24 | Red Balloon Annual Report 2018/19 | 07 07

Our locations

Our RBET headquarters, based at Willow Lodge in Milton on the outskirts of Cambridge, is home to the blended online and face-to-face provision, Red Balloon of the Air, but covering various different counties, with several face-to-face hubs. RBET's Central Services team is also based at Willow Lodge.

RBET also has a Learning Hub based in Danbury, supporting young people on RBAir in Essex.

In September 2023 we opened our Worthing Centre, which supports students in the West Sussex area.

In January 2024 RBET opened a new physical Centre in Norwich (RBET-Norfolk) to support young people across Norfolk.

RBET Centres and learning hubs

Red Balloon of the Air main office

Red Balloon Educational Trust supports students across the counties highlighted above.

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New Centre: Red Balloon Educational Trust Norfolk

At the beginning of 2024 we opened Red Balloon Educational Trust – Norfolk (RBET - Norfolk), our second physical Centre under the Red Balloon Educational Trust umbrella.

RBET – Norfolk serves up to 20 young people attending in person and on a full-time basis.

In 2022, the Earlham Road building in Norwich that Red Balloon Educational Trust owned became vacant. Simultaneously we were finding that the demand in the area for a programme like Red Balloon was especially high – higher than was practical for our sister Centre, Red Balloon Norwich, to serve alone. In March of 2023 we began working to refresh the building and bring it up to new safety and accessibility standards. This would allow us to re-open as Red Balloon Educational Trust - Norfolk. In preparation for opening, we received so much support from the local community with wonderful volunteers and donors helping us to refurbish and equip the space with all the tools our young people would need in their journey back into education.

In the few months since RBET – Norfolk has been open, the Centre has enabled more children to get the life-changing support they need and deserve. It means more children in Norfolk can begin to improve their mental health, be part of compassionate communities, get tailored educational support and build their lives back.

With 15 students on roll before the end of the summer term and a wonderful staff team, the Centre is feeling like a home away from home. We’ve started a mural, gone hunting for Easter eggs, picked out books for our library and had our first four-legged visitor! We’re excited for what the future holds for RBET – Norfolk as we continue to grow and provide a safe, nurturing environment where our young people can recover and go on to thrive.

RBET – Norfolk has received amazing support from donors who have helped us refurbish the building and purchase essential equipment and learning resources like tables, books and IT equipment.

Our beautiful Centre is located on Earlham Road, just a 10-minute drive from Norwich City Centre.

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Our values, ethos and practice

Red Balloon Learner Centres were established for the recovery of severely bullied, traumatised or highly anxious children and young people who are missing education.

The students are typically those who self-excluded and had been out of school for some time, in some cases years. They have lost their confidence in learning, making friends, their trust in adults and the education system. The Recovery Programme that was developed has three components: a robust and negotiated curriculum, an integrated therapy and creative arts programme, and local community activities.

The breakdown of these three areas is based on the learners’ needs. Often when they first arrive it is important to create a safe space, so therapy, community activities and the creative arts provide the opportunity to build confidence before academic learning can begin.

Students are given support to:

rebuild their self-esteem and grow as individuals
develop resilience and a positive self-image
build the necessary learning skills to succeed when they return to school, move on to further education or enter the world of work.

Step into any of our Centres and you will feel warmth and an air of supportive companionship, with small groups of students engaged in creative activity and serious learning. Children thrive thanks to the three core components of our programme - wellbeing, community and education - which provide them with holistic support. You can read more about each of our components in later pages.

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To maintain our supportive learning communities we ensure that we:

treat our students with respect and kindness, using restorative approaches listen to our students and respond to their concerns
establish communities to which our students and staff feel they belong and to which they contribute
design individualised, negotiated educational and wellbeing plans to enable students to meet their goals
combine academic study with social and emotional recovery programmes
encourage creativity at all levels.

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Wellbeing

Mental health and emotional wellbeing are essential to being a happy and healthy individual, not only important in their own right they also form the foundations to enable us to thrive and to succeed.

The people at Red Balloon really care about us students.

Every young person should have access to provision that nurtures their wellbeing and self-confidence.

At Red Balloon, wellbeing support is at the heart of what we do. We understand that not all young people thrive in mainstream education. Challenges like bullying, trauma, mental health struggles, emotional-based school avoidance and insufficient support can make traditional school settings inaccessible. That’s why we focus on prioritising wellbeing for every student.

Working hand-in-hand with licensed therapists, we help young people rebuild their confidence and rediscover their self-worth. This support isn’t just an add-on. It’s an integral part of each student’s routine. By embedding this support into their schedules, we aim to nurture their emotional recovery and pave the way for success.

Beyond therapy, we offer a range of wellbeing activities designed to recharge and inspire. From non-competitive sports to yoga and meditation, these activities encourage young people to step out of their comfort zones and explore new ways to connect with themselves and others.

Our mentors play a pivotal role in each young person’s journey. For students too anxious to attend in-person sessions, mentors provide one-on-one support at home to help them develop the confidence and skills needed to engage with the world around them. Acting as trusted guides, mentors support young people in achieving their personal goals and continue to offer guidance as they continue their educational journey.

We firmly believe the wellbeing is the cornerstone of learning, growth and success. By placing mental health and emotional recovery at the forefront, we empower our students to overcome challenges and unlock their potential.

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Education

Lessons that cater to each student’s passions and abilities to help spark a love of learning once more.

I wouldn’t have had a voice if it weren’t for Red Balloon.

Every young person at Red Balloon is unique. When we empower them to follow their individual interests and provide the personalised support they need, they can truly thrive.

Returning to education after a long break can be tough - both mentally and academically. That’s why it’s essential to create a learning environment that is enjoyable, engaging and free from shame. By using a negotiated curriculum, we meet students at their current level and incorporate their interests into their learning. We talk to them about their goals and learning preferences, then work together to develop a tailored programme. This helps build academic and critical thinking skills while boosting confidence, sparking curiosity, and making learning something to look forward to.

To support students as they ease back into education, many begin with oneon-one sessions with their teacher. These sessions help build trust, and once students feel more at ease they can join small groups. This gradual approach lets them work at their own pace, ask questions freely and collaborate without feeling overwhelmed.

For students who’ve had difficult school experiences or have sensory sensitivities, traditional school environments can be intimidating. That’s why our Centres and Learning Hubs are designed to feel like home. Located in converted houses, these spaces offer soft seating, cozy nooks and quiet areas for breaks when things get too much. Instead of uniforms, students wear clothes that make them feel comfortable and reflect their identity. Staff are called by their first names, and every day includes a shared, home-cooked lunch where students and staff connect and talk about the day ahead.

Students have access to core subjects like English, Maths, Sciences, Humanities, and PSHEE (Personal, Social, Health and Economic Education). Additional subjects vary by Centre based on student interests, with popular options including Psychology, Animal Care, and Art. If a student has a specific passion or is working toward a qualification, we do everything we can to support that. There are also extracurricular opportunities like trips and clubs to enrich the learning experience.

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Social re-engagement

Helping our young people develop their social skills and rejoin communities

What I value at Red Balloon is that everyone accepts each other for our uniqueness.

We want our young people to develop a sense of belonging, form sincere and meaningful relationships, and feel comfortable interacting with the outside world.

The children that come to Red Balloon have been unable to meaningfully engage with school for many weeks, months or even years. During this time, it’s not just their education that suffers. Without the routine and community of school, many become increasingly isolated and miss out on developing friendships, social and life skills. They have often had very negative experiences in school such as severe bullying or a lack of appropriate support which has led them to have few if any friends and a deep distrust in the people and systems around them. Everyday conversations, asking for help and being part of a team feel like big insurmountable challenges.

At Red Balloon we help our young people build their skills and confidence in speaking to others, asking for help and being part of a strong and positive community. We help them to navigate everyday places and interactions like the supermarket, public transport or making phone calls. Each young person starts in a different place, and we meet them where they’re at. We take gradual steps so they feel supported and their progress is sustainable and long-term. For some young people, this might mean working up to leaving the house and having 1:1 sessions with their teachers. As they become more confident, they may feel comfortable joining a small group lesson and then a small social session.

Some young people arrive already feeling confident in group sessions and work towards co-organising group trips to local museums, parks and other attractions or taking on supported volunteering.

As students grow socially, academically and in other ways, they may be ready to move on from Red Balloon. For many this transition to a new school, a new training programme or perhaps into employment can be difficult. We might help students prepare for this transition by practising conversations they’re likely to have, going over their new route to college ahead of time or helping them to identify the people and support services who can help them if they have questions or need assistance. Social re-engagement can be a slow and sometimes challenging process for our young people but seeing the shift as they begin to trust the adults around them, form new friendships with their peers and re-engage with the world is remarkable. The skills and courage they develop at Red Balloon will serve them throughout their lives as they move through education, enter employment, build their own networks and communities and pursue the things that are important to them.

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Fundraising: a year of amazing support

We couldn't do what we do without our incredible supporters who have donated money, time and expertise to keep our Centres running and help us reach more young people in need of our provision. It is thanks to them that our young people are able to turn their lives around.

A very special thanks to our supporters below

The Anne French Memorial Trust Baring Foundation Benefact Group Bruce Wake Charitable Trust Charles River, Chesterford Park Christine Buccella Cambridge Intelligence Carpenter Box Charitable Foundation David Soanes Diarmuid Ó Séaghdha Eastern Counties Educational Trust Garfield Weston Foundation Govia Thameslink Railway

The Guvnors Club Nic Humphries Ingles & Hayday The Ingles Charitable Trust The Leri Charitable Trust National Philanthropic Trust and The Eligator Sansom Family Fund Norwich Consolidated Charities The PwC Pantomime The Simon Gibson Charitable Trust The St. James’s Place Charitable Foundation Tesco Community Grants Roffey Homes Rotary Cambridge

For every £1 Red Balloon Educational Trust spent in 2023/24, 87.2p went on direct costs supporting students.

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87.2p
Supporting
students
£1
10.2p
Support and
Governance
2.6p
Fundraising
87.2%
10.2%
2.6%
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We cannot operate effectively without good management and fundraising efforts.

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Supporter case study: Tim Ingles

Tim Ingles has supported Red Balloon for decades in many ways: as an individual, through his company and also through a family trust. With a passion for bringing music to those who would otherwise miss out, in the last six years alone he has donated over £30,000 to projects at Red Balloon and has helped over 119 young people explore and discover making, playing, listening to, and healing through music.

Supporter Tim shares his story and his passion for bringing music to disadvantaged young people.

I first heard about Red Balloon about 30 years ago – I was engaged to be married and my future mother-in-law’s first cousin was Carrie Herbert, the founder of Red Balloon. I had met Carrie, whose reputation as a trailblazing campaigner for bullied children preceded her, and we got chatting.

I am the trustee of a family charitable trust set up by my father in the early 1970s, and Carrie and I discussed the possibility of the trust supporting Red Balloon. I mentioned it to my father, and it struck a chord with him, I think partly because my brother sometimes had a tough time at school. And so began a long association between our two families, not only through my marriage to Carrie’s cousin (still going strong!) but between Red Balloon and the Ingles Trust.

In the late 90s I was training as an auctioneer at Sotheby’s and Carrie occasionally invited me to Cambridge to take a fundraising auction for RB. I soon realised that keeping an audience of potential donors engaged and amused was much more challenging than my day job of auctioning violins and cellos to our customers, but the events were great fun, and have evolved over the years into events that have consistently raised tens of thousands of pounds.

The primary aims of the Ingles Trust are to help disadvantaged children and to support music

education, and these two aims sit very well with our ongoing support of music therapy and music education at various Red Balloon Centres. It is genuinely inspirational and moving to see children who are too terrified to go to school rebuilding their confidence through singing and playing music together, and gradually recovering sufficiently to return to mainstream education.

These days Red Balloon is supported not only by the Ingles Trust, but also by my company Ingles & Hayday, which was founded in 2012 when I left Sotheby’s. And I have been lucky enough to take part in numerous Red Balloon fundraising golf days at Woburn, by some distance the poshest golf course I have ever played!

Music has been the most significant influence in my life, both professional and personal. I feel privileged to be surrounded by beautiful music on a daily basis, and I am determined to give others less fortunate than myself the opportunity to experience the same.

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Our plans for the future

Our strategic objectives for the next three years are to:

Improve the way students are supported

Open more Red Balloon Centres and offer more places at each Centre, using RBAir, to meet the needs of the growing number of severely bullied and highly anxious children and those with trauma-informed backgrounds who are unable and unwilling to attend mainstream school.

Raise the standards at all Red Balloon Centres with regard to our educational, wellbeing and personal recovery programme. Ensure staff understand and apply Red Balloon's Philosophy and Practice and are at the forefront of best practice, offering first-class support to students. Provide opportunities for professional development through regular meetings with staff from each of our Centres to exchange best practice, discuss current trends in education and discuss relevant and challenging theories of learning.

Reach more isolated and vulnerable children

To meet the growing need, we shall expand Red Balloon provision so we can reach more bullied, anxious and traumatised children.

This past year we have achieved this goal by:

opening a new Centre in Norfolk.

And we will continue to work towards this aim by:

opening a further additional Centre in Aylesbury

expanding our RBET Learning hub in Danbury and move it to Chelmsford continuing to support an increasing number of students on Red Balloon of the Air exploring ways to establish further Centres in areas where the need is greatest.
Continue to develop secure safeguarding systems, encouraging appropriate training for all staff and streamlining administrative processes and logistical tasks, thereby improving efficiency and reducing the time and costs associated with such work.

Inspire more people to support our work

We will diversify our funding sources to reflect the challenging fundraising landscape and to finance our growth plans.

We will continue to develop our donor stewardship so that every one of our supporters has a positive experience, however they choose to support our work.

We will establish relationships with new charitable trusts and individual donors. We will strengthen our national voice and influence regarding children missing from school because of bullying, anxiety and trauma.

We will raise the attention of local authorities and other educational bodies to the importance of student wellbeing, particularly in regions which we have identified for growth.

Manage our charity as effectively and efficiently as possible

We will continue to open more Centres under the umbrella of Red Balloon Educational Trust. We will continue to review our procedures to ensure transparency, accountability, responsiveness and compliance with relevant regulations and legislation. We will continue to identify and manage major risks to our organisation.

We will develop, implement and maintain a workforce plan that enables Red Balloon to recruit, motivate, train and retain staff with the skills and competencies required to meet needs now and in the future.

We will continue to develop and implement a volunteer involvement programme to enrich students’ Red Balloon experience.

We will utilise appropriate existing and new technologies, particularly at RBAir, to enhance the ways that staff support students.

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Financial review

Risk assesment Structure, governance and management

Financial review

Red Balloon Educational Trust (RBET) (‘the Charity’) operates Red Balloon’s blended online and face-to-face provision, Red Balloon of the Air (RBAir Education Activity), since Oct 21, Red Balloon Worthing (RB-W), which opened in Sept 22, and Red Balloon Educational Trust – Norfolk (RBET-N), which opened in Jan 24. Prior to Oct 21, the RBAir Provision was operated through a separately registered charity and company limited by guarantee, Red Balloon of the Air (‘RBAir Company’). In addition, RBET continues to act as the coordinating centre for a number of related Red Balloon Learner Centres in Cambridge, Norwich and Reading. These entities are separately registered charities and companies limited by guarantee, with the local trustees as their directors, and operate under the Red Balloon name by way of an association agreement.

On 12 October 2021, the operations, assets and liabilities of RBAir Company, except for those in relation to a lease on the Danbury property, were transferred to its parent company, Red Balloon Educational Trust. In 2022-23 the lease was transferred to RBET, and in 2023-24 the final balances were transferred from the separate company, and are included in the results for the year ended 31 Aug 24. As the RBAir company is non-trading, consolidated accounts have not been prepared this year.

The Charity’s net assets increased by £161k (2023: £283k) to £3,187k (2023: £3,026k) in the year. Income for the charity increased from £2,904k in 2022-23, to £3,328k in 2023-24, primarily due to the addition of the new Centre in Norfolk and high student numbers in Worthing throughout the year. Additionally, there was an increase of £81k in income from donations and grants, and an increase of £44k in investment income.

Costs increased by £546k (2023: £596k) to £3,167k (2023: £2,621k) owing to increased expenditure for the Norfolk Centre and, most significantly, an increase of £377k in staff costs across the organisation (2023: £667k) and £19k (2023: £nil) in recruitment. There were also increases of £33k (2023: £32k) in depreciation and amortisation charges; £8k (2023: £8k reduction) in bursaries awarded, and £19k increase (2023: £43k reduction) in support costs. These increases were partially offset by lower expenditure of £10k (2023: £16k increase) in repairs and maintenance, £6k (2023: £2k higher) in insurance.

Investment policy and performance

During 2023-24, surplus funds were split between CAF Bank savings accounts and the CCLA COIF Charities Deposit Fund. The CAF Bank Savings accounts were paying interest at the end of the financial year of approximately 2.5% pa (2023: 2.5% pa), and the CCLA COIF Charities Deposit Fund was yielding a return of approximately 4.99%. The COIF Charities Deposit Fund, categorised as a short-term Low Volatility Net Asset Value Money Market Fund, was opened with CCLA in October 2023. There is no minimum holding period and it allows for withdrawals on any business day without having to pay a penalty. The trustees believe splitting surplus funds between the CAF Bank savings account, currently paying interest at 2.15% pa and the CCLA COIF Charities Deposit Fund, currently paying interest at approximately 4.54% pa, appropriately balances the need for ready access, good security and investment return.

Reserves policy

The trustees aim to keep reserves in line with Charity Commission guidance, and having assessed the various risks to the Charity, believe it appropriate to maintain a minimum level of free reserves at three to six months of the forecasted future annual operating costs. Free reserves are calculated as unrestricted reserves less fixed assets excluding fixed asset investments, net of mortgages. At 31 August 2024, the Charity held free reserves of £1,235k (2023: £1,238k), equating to around 4.0 months (2023: 4.6 months), operating costs. The trustees of the Charity will review its reserves policy and continue to closely monitor the reserves position in the forthcoming year.

Monies donated for a specific purpose are held as restricted reserves and separately tracked and accounted for (see financial statements and accompanying notes).

Going concern

The RBAir Education Activity student numbers have remined at a lower level than in previous years, although still generated a surplus at departmental level. RB-Worthing has continued to operate steadily with high demand for the provision, resulting in a surplus in 2023-24, and expecting a further surplus in 2024-25. RBETNorfolk had 15 students on roll by the end of the year and is forecasting a surplus for 202425. One-off costs associated with the

restructure of the RBAir Education Activity, and the work on the new Centre in Aylesbury will have an impact on the finances in 2024-25, so a small loss is forecast for the year 2024-25, but a surplus is forecast for the following year. Following a detailed review of the Company’s forecasts and projections, the Trustees have a reasonable expectation that the Company has adequate resources to continue in operational existence for the foreseeable future. For this reason, they continue to adopt the going concern basis in preparing the financial statements.

There were no significant events affecting the Charity’s financial position during the year and the Charity's financial position at the end of the reporting period remained stable.

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Structure, governance and management

Risk assessment

The trustees have assessed the major risks to which the Charity is exposed, and are satisfied that the appropriate actions, policies and procedures are in place to mitigate, but not totally eliminate, the exposure to the major risks. These are described below:

Major risks, and impact

Mitigating actions and responses

Inadequate service provision– students fail to improve and are unable to return to mainstream	Taster day for potential students to experience Red Balloon and agree to its operating principles. Individually negotiated curriculum for each student, and proper
education or training.	assessment of their needs. Recruitment of high-quality staff and counsellors who embrace Red Balloon’s way of operating. Regular assessment of student’s holistic progress; student feedback and discussion; adaptation of curriculum and approach as needed.
Student safeguarding– students	Training for staff to keep up to date with subject material and regulations. Management will ensure staff members are conversant and compliant
harmed or self-harming.	with safeguarding policies, and ensure their training is up-to-date.
Changes in government policy	Appropriate de-escalation procedures are in place in the event of an incident. Health & safety risk assessment policies up-to-date and inspections carried out at appropriate intervals. Central monitoring of compliance at Learner Centres and RBAir. Monitoring of changes in regulation, policies and approach with
or regulation– adverse inspections of Learner Centres, and ability to deliver online provision through RBAir.	government departments, regulators, commissioners and inspectorates, and adjusting Red Balloon policies, processes and provision as required. Monitoring the status of RBAir, and managing its online provision in line with all applicable regulations. Engagement with educators on support for bullied, traumatised or highly anxious children.
Financial insolvency– inadequate funding to cover expenditure	Focused fundraising by a dedicated development team; setting fees at an appropriate level; marketing of Red Balloon services to ensure an adequate pipeline of students. Proper budgeting and efficient cost management.
	Monitoring cash balances with an appropriate level of reserves on hand.
Cyber Security- resulting in a	Implementation of IT strategy that ensures compliance, ensuring
safeguarding risk, data breach (also see below), failure to conform to regulation	hardware and software purchases can be centrally supervised. Training to ensure compliance with revised IT strategy. Improved multi-factor authentication procedures. Compliance with Government-backed “Cyber Essentials” framework as of October 2024.
Loss of IT data and/or access to	Ensuring software and virus protection on devices are up-to-date, as well
central systems– resulting in	as restricted physical access.
confidential data loss and/or	Appropriate password protection maintained and offsite/cloud backup in
operational disruption including	line with IT policies.
online provision.	Confidential personal information is identified and encrypted.
	A second and distinct data line maintained for RBAir.
	Practices reviewed and updated in line with “Cyber Essentials”
	requirements.

Constitution

The Charity is registered as a charitable company limited by guarantee.

The Charity is constituted under a Memorandum of Association dated 21 February 2005 and its charity registration number is 1109606.

Method of appointment or election of trustees

The management of the Charity is the responsibility of the trustees who are elected and co-opted under the terms of the Articles of Association. Trustees are recruited to fulfil specific roles. Interviews take place and candidates who most closely match the selection criteria are invited to attend a trustees meeting as an observer. No person or external body other than the trustees are entitled to appoint trustees.

Policies adopted for the induction and training of trustees

i) All new trustees are invited to visit an existing Red Balloon Learner Centre in order to appreciate how it differs from a school and how it operates.

ii) All new trustees meet with the Chair and the Finance Director. The Chair explains the aims of the Charity.

iii) The Chair describes the history of the founding and development of Red Balloon, defines 'bullying' with examples of the kind of treatment to which students were subjected in mainstream school and which led to them refusing or becoming unable to attend. She expounds the five core principles governing the operation of the individual Learner Centres. iv) The Finance Director acquaints them with the financial basis of the Charity.

v) The trustees are given the documents issued by the Charity Commission regarding the duties of trustees ("The Essential Trustee"), together with "Red Balloon - An Introduction". vi) All trustees are required to provide satisfactory DBS clearing, complete basic online PREVENT and Child Protection training, a Trustee Declaration of Interests and confirm that they are a suitable person to stand as a trustee.

vii) The induction process includes meetings with the main contact staff relevant to their specific job role and other trustees. Final election and confirmation as a trustee is carried out at a full Trustees’ meeting.

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Structure, governance and management

Organisational structure and decision making

i) The Charity operates from its premises at Willow Lodge in Milton, Cambridge. The Director of Education and Finance Director oversee individuals with responsibility for the RBAir, RBWorthing, RBET-Norfolk and RBET-Aylesbury provisions, development and fundraising, marketing and communications and finance. ii) Day-to-day decisions are made by the Director of Education and Finance Director, who will refer to the Chair of Trustees, the President or another trustee for advice or guidance if necessary.

iii) The Board of Trustees meets formally approximately every six weeks, when they receive and discuss written reports from the Director of Education and Finance Director. iv) Major policy and project proposals are brought to the attention of the trustees by the Director of Education and Finance Director, discussed, and decisions made are minuted and subsequently implemented. There is a schedule of matters reserved for the board. v) At each meeting, the Chair asks the trustees to record any potential conflict of interest.

Pay policy

A set of pay bands has been established which define a pay range for each group of staff, taking into account level of responsibility, qualifications and experience. Key management remuneration on appointment and any subsequent changes are authorised by the trustees. An appropriate local set of pay bands has been implemented at other locations. Performance reviews take place for all staff. Key management remuneration details are included in note 10.

Fundraising standards information CA 162A

Red Balloon Educational Trust (RBET) raises some funds from the public.

I. RBET undertakes fundraising through our internal resources and we do not commission a professional fundraiser/commercial participator for these;

II. RBET is not subject to an undertaking to be bound by any voluntary scheme for regulating fundraising, or voluntary standard for fundraising in respect of activities on behalf of the charity; III. RBET monitors fundraising activities via the board reports and via fortnightly meetings; IV. RBET received no complaints during the year about activities for the purpose of fundraising; V. RBET has adopted principles of GDPR legislation and also has safeguarding policies to protect the data of vulnerable people and other members of the public from:

A. Unreasonable intrusion on a person’s privacy;

B. Unreasonable persistent approaches for the purpose of soliciting or otherwise procuring money or other property on behalf of the charity;
C. Placing undue pressure on a person to give money or other property.

Compliance with the Code of Fundraising Practice

The Charity is registered with the Fundraising Regulator to demonstrate its commitment to transparent charity management and adhering to the Code of Fundraising Practice. Supporters have the right to know that the Charity can be trusted to be open and honest and that they will be treated with care and respect. The Charity’s fundraising promise is published on its website which explains what supporters can expect from it and what to do if they have any concerns.

The data protection statement online has been expanded so supporters can see how the Charity manages and uses their data within the General Data Protection Regulations. They are invited to change the way the Charity communicates with them at any time. Donorfy Customer Relationship Management system is used to ensure that its donor data is held appropriately and securely. This forms an integral part of achieving readiness for growth.

The Charity's fundraising activities continue to be largely focused on approaches to grantmaking bodies as well as high net-worth individuals, but it has been developing its stewardship of individual donors, to encourage regular giving and community fundraising.

Public benefit

The Trustees have had regard to the Charity Commission guidance on Public Benefit. Red Balloon Learner Centres provide an 'intensive care' full-time education, mainly for children (11 -18) who have been so seriously bullied or traumatised that they exclude themselves from school. There is no other purpose-made scheme to help this group of children recover and to restore them to normal life. They are provided with a safe environment with clear boundaries for behaviour and a bespoke fulltime academic, pastoral and therapeutic programme.

According to research carried out by the National Centre for Social Research in 2011 (Estimating the Prevalence of Young People Absent from School because of Bullying), of the approximately 3.1 million 11 to 15 year olds in England, about five in one thousand, or 16,500 children, have been bullied to the point that they have left the mainstream educational system.

Experience in Red Balloon’s Learner Centres and at RBAir causes us to believe that there is a need for much wider access in the UK to provision of the kind that Red Balloon offers. Red Balloon improves the skills and life opportunities of a group of socially isolated, anxious and ignored children. It contributes to stronger communities by identifying and addressing the problem of seriously bullied and traumatised children with the help of the community, and for the benefit of the community.

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Structure, governance and management

Administrative details of the charity, its trustees and advisors

Trustees' responsibilities

The Trustees (who are also Directors of Red Balloon Educational Trust for the purposes of company law) are responsible for preparing the Trustees' Report and the Financial Statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the Trustees to prepare financial statements for each financial year. Under company law the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the trustees are required to: select suitable accounting policies and then apply them consistently; observe the methods and principles in the Charities SORP; make judgments and accounting estimates that are reasonable and prudent; prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in operation.

The trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the charitable company's transactions and disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Disclosure of information to the auditor

Each of the persons who are trustees at the time when this Trustees' Report is approved has confirmed that so far as that trustee is aware, there is no relevant audit information of which the charitable company's auditors are unaware, and that trustee has taken all the steps that ought to have been taken as a trustee in order to be aware of any information needed by the charitable company's auditors In connection with preparing their report and to establish that the charitable company's auditors are aware of that information.

Auditor

The auditors, Price Bailey LLP, have indicated their willingness to continue in office. The designated trustees will propose a motion reappointing the auditors at a meeting of the trustees. In preparing this report, the trustees have taken advantage of the small companies exemptions provided by section 415A of the Companies Act 2006.

This report was approved by the trustees on 29 May 2025 and signed on their behalf by:

Caroline Herbert

Charity registration number

Company registration number

Trustees and Directors

Executive Officer

Company Secretary

Principal/Registered office

Independent auditors

Bankers

1109606

05385341

Dr Carrie M H Herbert, Chair (from 21 August 2023) & President Revd Prof Michael J Reiss Ms Ruth Loshak (appointed 22 August 2023) Ms Jennifer R Raine (resigned 11 November 2024) Mrs Janet Scotcher (appointed 30 April 2024, resigned 11 November 2024) Mr Nicholas H P Munday (resigned 22 July 2024) Ms Elizabeth A Laybourn (resigned 23 July 2024) Mr Ralph Burditt (appointed 30 April 2025)

Director of Education: Mr Robert Watson (until 7 July 2024) Executive Head: Mr Jason Lewis (appointed 9 December 2024, left 7 May 2025)

Dr Carrie M H Herbert

Willow Lodge 37 High Street Milton Cambridge CB24 6DF

Price Bailey LLP Chartered Accountants & Statutory Auditors Tennyson House Cambridge Business Park Cambridge CB4 0WZ

CAF Bank Ltd 25 Kings Hill Avenue Kings Hill West Malling Kent ME19 4JQ

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Auditor's report and financial statements for the year ended 31 August 2024

Independent Auditor’s Report to the Members of Red Balloon Educational Trust

Opinion

We have audited the financial statements of Red Balloon Learner Centre (the ‘charitable company’) for the year ended 31 August 2024 which comprise the Statement of Financial Activities incorporating Income and Expenditure Account, the Balance Sheet, the Cash Flow Statement and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

give a true and fair view of the state of the charitable company’s affairs as at 31 August 2024, incoming resources and application of resources, including its income and expenditure, for the year then ended; ·have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and

Other information

The other information comprises the information included in the trustees' annual report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees’ use of going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relation to events or conditions that, individually or collectively, may cast significant doubt on the charitable company’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern and described in the relevant sections of this report.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

the information given in the trustees' report, which includes the directors’ report prepared for the purposes of company law, for the financial year for which the financial statements are prepared is consistent with the financial statements; and

the directors’ report included within the trustees' report has been prepared in accordance with applicable legal requirements.

Matters on which we are required to report by exception

In the light of our knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the directors’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 require us to report to you if, in our opinion:

adequate and sufficient accounting records have not been kept by the charitable company, or returns adequate for our audit have not been received from branches not visited by us; or

the charitable company’s financial statements are not in agreement with the accounting records and returns; or

certain disclosures of directors’ remuneration specified by law are not made; or

we have not received all the information and explanations we require for our audit; or the trustees were not entitled to prepare the financial statements in accordance with the small companies’ regime and take advantage of the small companies’ exemptions in preparing the directors’ report and from the requirement to prepare a strategic report.

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Independent Auditor’s Report to the Members of Red Balloon Educational Trust

Responsibilities of trustees

As explained more fully in the trustees’ responsibilities statement set out on page 34, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of no-compliance with laws ad regulations. We design procedures in line with our responsibilities outlined above, to detect material misstatement in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

Independent Auditor’s Report to the Members of Red Balloon Educational Trust

Auditor responsibilities for the audit of the financial statements (continued)

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulations. The risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit.

Use of our report

This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

We gained an understanding of the legal and regulatory framework applicable to the charitable company and how it operates and considered the risk of the charitable company not complying with the applicable laws and regulations including fraud in particular those that could have a material impact on the financial statements. This included those regulations directly related to the financial statements. This included employment law, financial reporting and heath & safety.

Shaun Jordan ACA (Senior Statutory Auditor)

We reviewed systems and procedures to identify potential areas of management override risk. In particular, we carried out testing of journal entries and other adjustments for appropriateness, We reviewed accounting policies for evidence of management bias and ensured that the accounting policies were correctly applied to the financial statements.
We reviewed minutes of Trustee Board meetings, any correspondence with the Charity Commission and reviewed the procedures in place for the reporting of any incidents to the Trustee Board including serious incident reporting of these matters as necessary with the Charity Commission.
We agreed the financial statement disclosures to underlying supporting documentation, made enquiries of management and officers of the charitable company regarding laws and regulations applicable to the organisation and discussed whether there had been any known breaches of laws and regulations in order to consider any possible further considerations or impact upon the Charity.

for and on behalf of

PRICE BAILEY LLP

Chartered Accountants Statutory Auditors Tennyson House Cambridge Business Park Cambridge CB4 0WZ

Date: 29 May 2025

We reviewed the risk management processes and procedures including a review of the Board assurance reporting.

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RED BALLOON EDUCATIONAL TRUST (a company limited by guarantee) REGISTERED COMPANY NUMBER: 05385341

RED BALLOON EDUCATIONAL TRUST (a company limited by guarantee)

STATEMENT OF FINANCIAL ACTIVITIES (INCLUDING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 AUGUST 2024

BALANCE SHEET AS AT 31 AUGUST 2024

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RED BALLOON EDUCATIONAL TRUST (a company limited by guarantee) REGISTERED COMPANY NUMBER: 05385341

RED BALLOON EDUCATIONAL TRUST (a company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2024

STATEMENT OF CASH FLOWS AS AT 31 AUGUST 2024

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RED BALLOON EDUCATIONAL TRUST

RED BALLOON EDUCATIONAL TRUST (a company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2024

(a company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2024

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RED BALLOON EDUCATIONAL TRUST

RED BALLOON EDUCATIONAL TRUST (a company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2024

(a company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2024

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RED BALLOON EDUCATIONAL TRUST

(a company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2024

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RED BALLOON EDUCATIONAL TRUST

RED BALLOON EDUCATIONAL TRUST (a company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2024

(a company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2024

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RED BALLOON EDUCATIONAL TRUST

(a company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2024

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RED BALLOON EDUCATIONAL TRUST (a company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2024

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RED BALLOON EDUCATIONAL TRUST

RED BALLOON EDUCATIONAL TRUST (a company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2024

(a company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2024

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RED BALLOON EDUCATIONAL TRUST

(a company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2024

RED BALLOON EDUCATIONAL TRUST (a company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2024

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RED BALLOON EDUCATIONAL TRUST (a company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2024

RED BALLOON EDUCATIONAL TRUST

(a company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2024

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RED BALLOON EDUCATIONAL TRUST

(a company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2024