JIGSAW4U LIMITED (Operating as Jigsaw4u) (Registered Charity No 1109167) Company No: 5366329 (A company limited by guarantee) TRUSTEES, REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 MYRUS SMITH Chartered Accountants Norman House 8 Burnell Road Sutton, Surrey SM14BW
JIGSAW4U LIMITED (Operating as Jigsaw4u) (Registered Charity No 1109167) Company No: 5366329 CONTENTS Page Chair of Trustees, Report Chief Executive Offir'S Report Annual Report of the Trustees 4-16 Independent Auditorfs Report 17-19 Statement of Financial Activities 20 Balance Sheet 21 Cash Flow Statement 22 Notes to the Financial Statements 23-30
JIGSAW4U LIMITED Operating as Jigsaw4u Registered Charity No 1109167 Company No.. 05366329 A Company limited by guarantee CHAIR OF TRUSTEES, REPORT FOR YEAR ENDED 31ST MARCH 2024 The Trustee Board have great pleasure in presenting the annual report and financial statement for 2023 to 2024. During this time, the need to support children, young people and families has never been greater due to many challenges including the cost of living, social media and mental health issues. We are proud that we can help, support and advise as many people as possible and during the year we supported 10,101 individuals. provided 15,923 one-to-one sessions. attended 2,772 professionals meetings. and, offered 141 free activities and events for our beneficiaries. Each child or young person supported by Jigsaw4u is a person who is helped with their current situation and in turn their future, we believe that every child and young person should have the chance to feel as confident as they can and thrive in their lives. This is evidenced in the services, outcome reports that Jigsaw4u regularly produce and is testament that the work that the charity provides is essential to the children, young people, families, communities and wider society. The family approach of some of our ServIS is pivotal in making cyclical changes. Helping children and families is a passion for everyone associated with Jigsaw4u. There is a variety of services that Jigsaw4u provides such as bereavement, school-based wellbeing, depression and anxiety support and domestic abuse amongst others, we ran and managed 21 services during 2023 to 2024. The reputation of Jigsaw4u is high in the areas where we provide setvices. This quality is evidenced by official feedback from service users as well as anecdotal feedback received from those within the communities. We provided services in the South West London Boroughs of Merton, Sutton, Croydon, Kingston-Upon-Thames, RiGhmond-Upon-Thames and Wandsworth. The 40 staff at Jigsaw4u are truly incredible they are committed, compassionate and professional, delivering a truly inspiring and safe service for young people and families. During 2023 to 2024 there were 128 volunteers who also gave up their time and contributed over 6,000 hours of their time to support Jigsaw4u, we are very grateful for their commitment and selfless work which is vital to Jigsaw4u. We would also like to thank the Chief Executive Officer Stephen Loizou for his unwavering leadership, commitment and vision during the year. Our Patron and Ambassadors are pivotal to the charity by leveraging support and inspiring the young people with their own personal journeys, we are thankful that they chose us. We do not take for granted the amazing and continued support from our funders, commissioners, donors, fundraisers, partners, local communities, suppliers, South West London communities, families past and present, business supporters and the previous Servi users who are now adults and wish to give back - the support and goodwill that we receive is instrumental to Jigsaw4u's success. For example, at our celebratory event earlier this year we showcased a video called 'Finding Freedom, this showed a young person's journey and the support by Jigsaw4u, it was a very moving story and thank you to the young person for bravely telling it - it inspired many and will do so for many years to come.
JIGSAW4U LIMITED Operating as Jigsaw4u Registered Charity No 1109167 Company No: 05366329 A Company limited by guarantee CHAIR OF TRUSTEES, REPORT FOR YEAR ENDED 31ST MARCH 2024 As my first year of Chair, I would like to say a big thank you to the outgoing Chair Mary Pragnell and the outgoing Treasurer James Kirkland. Both were instrumental in the stabilisation and growth of Jigsaw4u, particularly during the pandemic. As a Board, we are determined to support and govern Jigsaw4u to the best of our abilities and I thank all the Trustees who give up their time voluntarily to make this happen. This year we welcomed four new Trustees to the Board, and as a group we are eXperIend in financial management and reporting, HR, safeguarding, risk policy and governance and other areas. Financially stability is a key focus for any charity Board, and we welcomed our new Treasurer Jeremy Beckwith this year. In this financial year, we are pleased to announce that our finances are in line with our budget with a growth of 3.4 %. The budget set each year takes into account any external factors and risks. The vast majority of our spend does directly on services and the salaries of the team, with direct ServIS to young people and their families representing approximately 85 % of our expenditure. During the year, the Board put in pla an investment policy as part of our financial stability and sustainability plan. Our risk register and framework is regularly reviewed and tabled at each Trustee meeting. Governan is also a key focus for the Board and with 36 policies in pla, these are the cornerstone of the working practices of Jigsaw4u. We were delighted to be awarded the prestigious London Youth's Gold Quality Mark accreditation in the year, the staff at Jigsaw4u worked and continue to work hard to achieve this quality assuran accolade and it has enhanced the way that we work and govern. The Board meets 6 times a year and will also hold exceptional meetings on key or urgent matters. Safeguarding is a key area where the Board have measures in place. Trustee Dr Amy Douthwaite is the Safeguarding lead for the Board and ensures that training and reporting is a priority and reviewed regularly. Early in 2024 we reviewed and created our 2023 to 2026 3-year strategic objectives. The Board works with the CEO and his team to deliver this and creates a vision for the future ensuring financial stability, sustainability and high quality and safe service delivery. One of the strategic objectives is to develop the geography and diversity of our services in a sustainable manner to meet the needs of the community. We also plan to ensure that Jigsaw4u's systems and infrastructure are stable and modernised for the future and staff continue to be trained and developed to a high professional standard. We will continue to plan and strive to not only ensure that the current and high standing service delivery at Jigsaw4u is maintained, but that the future of Jigsaw4u is strengthened so that we can help as many children, young people and families as possible. Santa Brucciani Chair of Trustees 30 September 2024
JIGSAW4U LINIITED Operating as Jigsaw4u Registered Charity No 1109167 Company No: 05366329 A Company limited by guarant8e CHIEF EXECUTIVE OFFICER'S REPORT FOR THE YEAR ENDED 31 MARCH 2024 This financial year got off to a fantastic start when Jigsaw4u were awarded London Youth's Gold Quality Mark accreditation in May 2023. We became only the eleventh organisation to receive this accolade, and were extremely proud of the positive feedback from London Youth's assessment team. They particularfy commended our commitment and approach lo service user engagement, which has been a vital part of Jigsaw4u's journey since we started in 1997. Our quarterly Young People Panels are comprised of former and current beneficiaries and directly h8lp shape Jigsaw4u's strategy, operations and service delivery. The 2023 to 2024 financial year saw Jigsaw4u build upon the previous year's growth and development to further expand our support for communtties across South West London. We were successful in attracting new SoUrS of income, allowing u5 to increase our staff team and subsequent support for children, young people and families in need of our serrfices. We were particularly excited to receive our first direct grant from the SoLrth West London Integrated Care Board, which funded the expansion of our Little Hands service (providing Play Therapy for children aged 5 to 9-years who have experienced Domestic Abuse). Following the ongoing success of our Wilson Wellbeing Centre management, we opened a satellite office in Kingston-upon-Thames town centre. With Jigsaw4u supporting more and more children, young people and families from Kingston and Richmond-upon-Thames, the base is vital in us being able to offer them accessible seNices. We are delighted wvch the number of individuals who have accessed the base so far. In partnership with Toy Soldier Films, we released Finding Freedom in January 2024. This mini- documentary explores the journey of a vulnerable young person Jigsaw4u supported to escape from criminal exploitation. We were overwhelmed by the positive SpOnSe to the film and intend to Submit it to the next round of Charity Film Awards. We launched a social media campaign, '10- seconds to calm with Jigsaw4u', which offers quick, visual, uplifting ideas to help children and young people (and adults!) manage their mentsl health and improve their sense of wellbeing, Service users often report the negative effects of social media to our team, so we felt it was important to share some positive content in this realm. Again, the messages of appreciation and encouragement fill us with pride and motivate us to keep on 'helping put the pieces back togethef . Jigsaw4u encounter huge demand for our core Servi5, and we are committed to securing adequate resources to avoid waiting times and delays in receiving support. We fimly believe in our approach of professional services delivered in an acssible and non-clinical format for those who need them the most, and continue to build and develop year-on-year. Increasing our funding allows us to support more individuals, and our incredible team supported a record number of benefieiaries between 2023 and 2024. Vvhile we are proud of statistics, they do not matter unless everyone we support receives the high-standard of service and care Jigsaw4u is known for. We owe our success to our inspirational staff and volunteer team, who I thank for their pa88ion and dedication in achieving the best outcomes for our beneficiaries. Step en Loizou Chief Executtve Officer 19 August 2024
JIGSAW4U LTD Operating as Jigsaw4u ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 The Trustees who are also directors of the Charity for the purposes of the Companies Act 2006. present their report with the financial statements of the Charity for the year ended 31 March 2024. The Trustees have adopted the provisions of the Statement of Recommended Practice (SORP) 'Accounting and Reporting by Charities, issued in January 2015. REFERENCE AND ADMINISTRATIVE DETAILS Registered Company Number: 5366329 (England and Wales) Registered Charity Number: 1109167 CURRENT TRUSTEES Position Chair Name Sarita Brucciani ointment Dates Appointed December 2019, reappointed December 2022. Appointed January 2017, reappointed January 2020, rea ointed Februa 2023. ointed Ma 2023 VI Chair Fraser Hyland Treasurer Secreta Trustee Jerem Vacant DrAmy Cook Beckwith Appointed September 2021 (Trustee with responsibility for Safe uardin ointed Ma ointed Ma ointed Ma ointed Ma Trustee Trustee Trustee Trustee Bets Dru Emanuele Bormida Fleur Laffont Caroline Fox 2023 2023 2023 2024 TRUSTEES WHO LEFT BETWEEN 2023 to 2024 Mary Pragnell:Appointed January 2016, reappointed January 2019, reappointed January 2022. last day 21 st November 2023. James Kirkland: Appointed October 2014, reappointed October 2017, reappointed October 2020, last day 15th October 2023. PATRON Lord lain McNicol of West Kilbride REGISTERED OFFICE AND PRINCIPLE ADDRESS Jigsaw4u 40 Mill Green Road Mitcham CR4 4HY BANKER Barclays PIG. BankAddress'. 6 claren Street, Kingston-upon-Thames, 1 NY. BankAccount Type: Barclays Business Current Account BankAccount Name.. Jigsaw4u Ltd
JIGSAW4U LTD (Operating as Jigsaw4u) {Registered Charity No 1109167) Company No: 5366329 ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Icontd. AUDITOR Myrus Smith Chartered Accountants Norman House 8 Burnell Road Sutton Surrey SM14BW SENIOR LEADERSHIP TEAM Stephen Loizou: Chief Executive Officer Vivienne Edkins: Director of Operations Macklin Doherty: Business Development and Communications Manager COMMENCEMENT OF ACTIVITIES The company commenced trading on 20.4.2005 when it was granted charitable status and the net assets of the unincorporated charity Moving Forward Together (established 1997) were transfeed to Jigsaw4u Limited. STRUCTURE, GOVERNANCE AND MANAGEMENT Governing Document The organisation was registered as a charity on 26.4.1997 with a declaration of trust outlining the administration, objects and powers of the Charity. The objects were further modified by a deed of amendment, dated 29.4.1999. The Charity's Trustees who are also directors of Jigsaw4u Limited for the purposes of company law are responsible for the preparation of financial statements in accordance with the Companies Act 1985 and United Kingdom Accounting Standards. Recruitment and Appointment of Trustees The Directors of the company are also charity Trustees for the purposes of charity law and under the company's Articles, known as members of the Board of Trustees. The Memorandum and ArtiGles of Association were revised on 16.5.2016 in relation to the election process for DirectorslTrustees of the Charity. Only existing DirectOrsrUsteeS have the power to appoint and reappoint TrusteeslDirectors. They may serve for 3-years and may then seek reelection for a further 3-years up to a maximum of 3 temis of office {total of g-years). There is also provision for TrusteeslDireGtors to provide a further advisory role. Due to the nature of the Charity's work, focusing on supporting children and young people who have eXperIend trauma, the Board of Trustees seeks to hear directly from the Charity's Young People Forum and any other users of the Servi as appropriate. It is intended, as far as possible to maintain a broad range of skills within the Board of Trustees, covering social servIs, local authority, management, financial and business skills. To this end, new Trustees are recruited from time to time to fill any gaps which develop due to resignations and retirements. No other outside party is entitled to appoint new Trustees. Trustees have been recruited through relevant websites and local networks.
JIGSAW4U LTD (Operating as Jigsaw4u) (Registered Charity No 1109167) Company No: 5366329 ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Icontd... All Trustees give their time freely and no Trustee remuneration, expenses or related party transactions We paid in the year, though Trustees are entitled and encouraged to claim expenses. Trustees are required to disclose relevant interests and register them with the Board and in accordance with Jigsaw4u's Policy withdraw from decisions where a conflict of interest arises. This is highlighted at the beginning of each Board meeting. Sarita Brucciani has been Chair of Trustees since November 2023. Sarita Brucciani has been a Trustee since December 2019 and was previously the Board Secretary of Jigsaw4u Board of Trustees between September 2021 and assuming the Chair position. Induction and training of new Trustees Newly appointed trustees are provided with a Trustees, pack, the Charity Commission guide 'The Essential Trustee,, a copy of the Memorandum and Articles and the latest minutes of the Board of Trustees, financial report, annual report and strategic and operational plans. Trustees attend activities at the Jigsaw4u office and attend staff meetings. They are linked to another Trustee to provide mentoring as needed. They are encouraged to attend training provided for Trustees by South West London Volunteer Forums or delivered by specialist professional advisors where possible. The Chief Executive Officer circulates information about any training opportunities available for Trustees to attend as well as relevant information received from NCVO or local Volunteer Forums. Organisational Structure The Board of Trustees had a membership of 7 people at the end of March 2023. The Trustees for 2023 to 2024 have a wide range of skills and experience between them including senior management in the voluntary, statutory and private sector, medical, equality and diversity issues, financial, human reSoUrs, marf<eting, fundraising and mentoring. The Board meets regularly at least five times per year and more frequently if required. Sub groups are set up as needed to progress specific pieces of work. Recommendations are reported to the full Board meeting for decision. The Board is responsible for the strategic direction and policy of the organisation and for robust govemance and rigorous financial management. The Chief Executive Officer is responsible for the implementation of the strategic direction, ensuring financial sustainability and representing the Charity to stakeholders, while upholding its mission and values. The Director of Operations holds the day-to-day responsibility for the operational management of the organisation. The Service Managers are responsible for the day- to-day provision of services. We are very fortunate to have an exceptional staff team of 38 very experienced, skilled workers with a mixture of qualifications dependent on the roles undertaken. Qualifications include play therapy. integrative therapy,. social work" therapeutic counselling,. parenting programrnes. family therapy. and, advocacy.
JIGSAW4U LTD (Operating as Jigsaw4u) (Registered Charity No 1109167) Company No: 5366329 ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Icontd... Wider Network Jigsaw4u is based on the borders of the London Boroughs of Merton, Croydon and Sutton and provides services across these Boroughs, as well as Wandsworth, Kingston-Upon-Thames and Richmond-Upon-Thames. During 2023 to 2024, Jigsaw4u provided the following forms of support: Pre and Post Bereavement Missing Young People Criminal and sexual exploitation School based mental health and wellbeing support Domestic abuse Advocacy for looked after children and young people" Independent Visiting for looked after children and young people Young Victims of Crime Prisoners, Families Emotional Based School Avoidance Depression andlor anxiety Community wellbeing ntre Individual and group parenting programmes Suicide Tenancy Support for care leavers Play Therapy for adopted children Play Therapy for children who have experientsd domestic abuse Activities, events and excursions for beneficiaries Training and supporting volunteers to enhance Servi delivery Volunteers were recruited and trained to support the Independent Visiting service., the Helping Hands service., one off events,. as well work within the office and help with fundraising. Services supported children, young people and families through their experien of trauma or social and emotional difficulties. Jigsaw4u ensures that children and young people are able to express their feelings and that their views and needs are incorporated into decision making in their lives. Jigsaw4u have an established advisory group called the Young People's Panel, which ensures that young people views can help inform the Board. Jigsaw4u is grateful for the support it has received in the last 12-months from volunteers and advisors, Trustees, our Patron and ambassadors who have given freely of their time and skiS1s. Businesses and individuals have also given their time, energy and skills, fundraising and supporting our work. They have helped us to increase our profile as well as donating funds. We are so grateful for every person's effort on behalf of Jigsaw4u. Further details of charitable activities carried out during the year and ongoing and new services can be found on the website. The website has greatly contributed to publicising and expanding our profile, together with the wider use of social media.
JIGSAW4U LTD (Operating as Jigsaw4u) {Registered Charity No 1109167) Company No. 5366329 ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Icontd... Risk Management The Trustee Board is committed to having a robust approach to the management of risk. As an organisation we aim to be ambitious whilst recognising that we work in a complex and ever- changing environment, so arnbition must be rooted in realism and underpinned by strong values. Our top priorities are for the safety and well-being of services users, staff and volunteers", the quality and acSsibl11tY of our services,. financial security and sustainability- and the probity and reputation of the organisation. To that end, the Board maintains a schedule of key risks (Governan. Operational,. Financial; External" Complian> and provides an assessment of their likelihood and impact, together with the actions taken or planned to mitigate the possible impact andlor likelihood. This schedule is reviewed at every Board meeting where scores may be adjusted and new actionslmitigations determined. More strategically, the approach to risk management as a whole is reviewed in the context of the development, monitoring and implementation of the Board's Strategic Plan. The two key priority areas of ongoing Board attention to reduce the likelihood of an incident are: Issue Safeguardinglchild protection Incidentlfailure Ke Miti atin Actions Key policies in place and regularly monitored •Annual safeguarding review Recruitment and vetting procedures • Training for staff and volunteers (induction and refreshers) Robust supervision and performance management procedures Regular reporting to Board Board Safeguarding Trustee with links to operational teams Regularly monitored Key Policies and controls in place (including Reserves Policy) External accounting support and audit services • Cautious approach to annual budgeting Close Board monitoring of incomelexpenditure Focus on income generationldiversification - including contractslspot purchaselgrant fundingl sponsorshiplfundraising Focus on value for money and cost management Following latest strategic review implementing more long- term strategic approach to budgeucontract renewal lupcoming opportunitieslcontingency planning Financial sustainability The cost-of-living crisis that has occurred across the country in the last couple of years hit those most vulnerable in society the hardest and has also increased challenges faced by the organisation. Throughout the year the Board continued to meet regularly, monitoring the situation closely and paying close attention to potential emerging risks as well as identifying new areas of activity for the Charity to support our service users.
JIGSAW4U LTD (Operating as Jigsaw4u) (Registered Charity No 1109167) Company No: 5366329 ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Icontd. OBJECTIVES AND ACTIVITIES Objectives and Aims The Charity's objectives are: "To relieve those Ghildren, young people and adults who have suffered sexual, physical, mental and emotional distress by the provision of Gare, guidance, advice, advocacy and counselling as well as the provision of advice and support for those responsible for the care of such persons." "To relieve the needs of socially or economically dis8dvantaged young persons and or those who are excluded, or in danger of being excluded from school in particular by the provision of care advice, support and advocacy.. Grant Making The Charity does not make any grants at present. Volunteers Jigsaw4u holds a Queen's award for the Voluntary Sector. the highest award given to UK charities to recognise outstanding work. Volunteers play a pivotal role within Jigsaw4u, providing independent visitors for children in care., befrienders for women who have experienced domestic violence" administration" as well as a range of practical tasks. The Charity has had a successful year in terms of building an effective team of 121 volunteers. ACHIEVEMENT AND PERFORMANCE Charitable Activities Strapline "Helping put the pleS back togethe Mission Statement Jigsaw4u is a well-established community-based charity working with children, young people and families affected by complex social and emotional difficulties. 'We work proactively to get children, young people and Éheir families back on track by building positive relationships and empowering them to have a voice in their future" Public Benefit The Trustees have taken due regard to the Public Benefit Guidance published by the Charities Commission when planning and reviewing the charity's aims and objectives. Provision of family support is ensured by the charitable activities outlined below in Achievement and Performance section.
JIGSAW4U LTD (Operating as Jigsaw4u) (Registered Charity No 1109167) Company No: 5366329 ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Icontd... Jigsaw4u continually assesses the needs of the children, young people and families in the geographical areas covered by the organisation. A gap analysis of services needed by children and young people against seniices available was undertaken during the period. The analysis identified four key areas in which Jigsaw4u seNices could meet a need that would not be met otherwise. Funding will be sought to provide those services needed as appropriate. The main activities are divided into the following areas: Pre and Post Bereavement - We support children. young people and families affected by cancer, life limiting illness or bereavement by offering.. advice around understanding the illness and medical process; support around emotional and practical needs,. and, opportunities to share experiences and celebrate the life of the person who has died. Home School Links We provide primary and secondary schools with an on-site Specialist Support Practitioner to work with their students and parentslcarers on a one-to-one, group and drop-in basis. Support is bespoke and provides interventions to help students overcome social, emotional and behavioural barriers affecting their leaming and development. Missing Young People and Criminal Exploitation We provide independent return home interviews for all young people who have been reported missing from home or care both locally and out of borough if commissioned. We offer one-to-one support for young people to address issues such as peer pressure. child sexual exploitation. online safety or family conflict. Advocacy and Independent Visiting We support children in care and children who are working with social workers to speak out when professionals are making decisions about them, ensuring their voice is heard and is listened to. We also support volunteers who befriend young people in care, developing trusting relationships with young people designed to be long term and fun. Young Victims of Crime Headlight provides tailored victim support interventions for young people who have experienced crimes including GBHIABH, sexual assault and robbery, helping them overcome emotional trauma and increase their sense of safety. Additionally, we aim to break the victim-becomes-perpetrator cycle and redu the vulnerability of young people with SEN. Helping Hands We support women and families who have experienced domestic violence andlor abuse by training volunteers to befriend and support them. Our volunteers offer a range of emotional and practical services to help them overcome the effects of abuse and to empower them to make positive choices regarding their future. Little Hands We provide Play Therapy and family support for children aged 5 to 10-years who have witnessed domestic abuse Emotional Based School Avoidance outreach interventions for children and young people whose school attendan has been impacted by emotional difficulties Piece of Mind - therapeutic support for young people with a diagnosis or symptoms of depression andlor anxiety 10
JIGSAW4U LTD (Operating as Jigsaw4u) (Registered Charity No 1109167) Company No: 5366329 ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Icontd... Wilson Wellbeing community managing and delivering a programme of wellbeing activities for the Parent Child Game Through our Sutton Alliance partnership, we provide a behavioral based parenting programme which involves both the parents and the child. We directly coach parents on how to interact differently with their child in order to decrease negative behaviors and increase cooperative behaviors. Suicide Support The death of a parent, sibling or close friend through suicide can be one of life's most traumatic events. We offer support to families and professionals through: debrief support; individual support,. family sessions., group support,. telephone advice" and, emergency consultation for schools. Who's In Charge? We provide regular 9-week parenting groups for parentslcarers whose children are perpetrating domestic abuse andlor violence to reestablish boundaries and reclaim control of their families. Groups are specifically tailored for parentslcarers of 8 to 12 year-old children and 13 to 17 year-old young people. Adoption Play Therapy - We have developed existing local authority partnerships to provide specialist, long-term play therapy for adopted children. Our Msc qualified and BAPT registered Play Therapists utilise DDP, Theraplay and family sessions to help children overcome development trauma, attachment disorder and other adoption related issues. Tenancy Support servi - We work in partnership with statutory services to provide care leavers with intensive support, focused around housing and independence. Our staff help care leavers find and maintain appropriate accommodation and make successful transitions to independent living. Prisoners, Families The Glasshouse Service provides holistic therapeutic support for children who have a parent or older sibling in prison. We help through a programme of one-to-one support for the young person, family work, group work and developing support networks to increase understanding of this complex situation. Activities4u We provide a series of free one-off and regular events throughout the academic year and school holidays for our service users to benefit from, including.. sports coaching, computing, art, drama, parties. seaside trips, theme park visits, pantomimes. football matches, yoga for mums, and exhibitions. In 2023 to 2024, Jigsaw4u reached 10,101 individuals across 15,923 one-to-one sessions. Staff attended 2,772 professionals rneetings and the Charity offered 141 free activities and events for beneficiaries. The ethnicity of Jigsaw4u seniice users Glosely aligns with the demographics of the London boroughs Jigsaw4u support. 11
JIGSAW4U LTD (Operating as Jigsaw4u) (Registered Charity No 1109167) Company No: 5366329 ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Icontd... Each service has a range of targets set by commissioners and qualitative and quantitative evidence is provided to them to demonstrate outcomes and the impact of each project usually on a quarterly and annual basis. Staff use a variety of methods to assess impact. The accredited Outcomes Star method is the most commonly used to gain impact data, which has helped to provide eviden of the outcomes achieved with children and young people. Feedback from service users is vital and each project has a method by which this is gained. Examples of impact include: 98010 young people accessing Piece of Mind reported improved Feelings and Emotions on the 'My Mind, Outcomes Star 100 % parents accessing Helping Hands reported improved Support Networks on the 'Empowerment' Outcomes Star 920/0 Care Leavers accessing Tenancy Support Service reported improved feelings of Safety and Security on the 'Teen' Outcomes Star 88 % children accessing Home School Linked reported improved Education and Learning on the 'My Star, Outcomes Star Internal and External Factors The 3-year Strategic Business Plan {°The Plan") continued to drive the work of Jigsaw4u with challenging targets for 2020 to 2023. The Strategic Business Plan for 2020 to 2023 was reviewed in January 2023 and a new 2023 to 2026 Strategic Business Plan was established (after the end of the 2022 to 2023 Financial year). South West London Boroughs continue to change their commissioning systems and this makes the tendering process more complex and competitive. Internal risks are minimised by rigorous governance and financial management. There are comprehensive guidelines for all financial transactions. criteria and outcomes. An accountant supports the production of Financial Management Information to ensure that the accounts are accessible for the Trustees and understood by them. This has been the basis for more rigorous financial management. The Chief Executive OffIr reports regularly to the Board on the progress of the organisation and consults with the Chair on issues that arise. Services report quarterly and annually on the progress of individual services against service delivery and financial targets. Policies and procedures are in pla to cover all aspects of health and safety, safeguarding, equal opportunities, risk management, financial management, business continuity, environment and HR issues such as grievances and disciplinary procedures. The Board and Senior Management Team regularly review all policies. Quality Assurance Jigsaw4u is an evidence-based organisation and uses the Outcome Stars and Strengths and Difficulties Questionnaire {double-sided version with impact supplement) (Goodman" 2005) as impact measurement methodology. This enables the organisation to continue to provide accurate and useful qualitative and quantitative information to Gommissioners. 12
JIGSAW4U LTD (Operating as Jigsaw4u} (Registered Charity No 1109167) Company No: 5366329 ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Icontd... Examples of impact include.. 98 % young people accessing Piece of Mind reported improved Feelings and Emotions on the 'My Mind, Outcomes Star. 100% parents accessing Helping Hands reported improved Support Networks on the 'Empowerment' Outcomes Star. 920/0 Care Leavers acSsIng Tenancy Support Service reported improved feelings of Safety and Security on the 'Teen' Outcomes Star. 88 % children accessing Home School Linked reported improved Education and Leaming on the 'My Star, Outcomes Star. Internal and external factors Jigsaw4u - as with all voluntary organisations has been challenged by the current COVID 19 situation, the reduction in public funding and the increasingly competitive marketplace for funding opportunities. The 3-year Strategic Business Plan ('The Plan") continued to drive the work of Jigsaw4u with challenging targets for 2020-2023. The Strategic Business Plan for 2020-2023 was reviewed in January 2023 and a new 2023-2026 Strategic Business Plan was established (after the end of the 2022-2023 Financial year). Local boroughs continue to change their commissioning systems and this makes the tendering process more complex and competitive. Internal risks are minimised by rigorous governance and financial management. There are comprehensive guidelines for all financial transactions, criteria and outcomes. An accountant supports the production of Financial Management Information to ensure that the accounts are accessible for the Trustees and understood by them. This has been the basis for rnore rigorous financial management. The Chief Executive Officer reports regularly to the Board on the progress of the organisation and consults with the Chair on issues that arise. Projects report quarterly and annually on the progress of individual projects against service delivery and financial targets. Policies and procedures are in place to cover all aspects of health and safety, safeguarding, equal opportunities, risk management, business continuity, environment and HR issues such as grieVanS and disciplinary pr0dureS. The Board and the staff team regularly review all policies. Quality Assurance Jigsaw4u is an 'outcomes based, organisation and uses the Outcome Stars evaluation methodology. This enables the organisation to continue to provide accurate and useful qualitative and quantitative information to commissioners. 13
JIGSAW4U LTD (Operating as Jigsaw4u> (Registered Charity No 1109167) Company No: 5366329 ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Icontd... Jigsaw4u uses a number of processes to demonstrate that the organisation and its setvices have been quality assured. Jigsaw4u holds the Queen's Award for Voluntary Service, the highest award given to UK charities to recognise outstanding work. Experts in Volunteering Quality assurance is in place. Jigsaw4u were awarded the London Youth Gold Quality Mark accreditation in June 2023 (having achieved Bronze then Silver in previous years). This quality mark is a quality assurance scheme for organisations delivering work with young people. It is accredited by City and Guilds and is nationally recognised by UK Youth. Previously Jigsaw4u held PQASSO quality assurance. The Board recognises the London Youth Gold Quality Mark as a more relevant assurance approach given the goals of Jigsaw4u. We are proud that Gold is only currently held by eleven organisations. All these processes ensure that the Jigsaw4u's systems are strengthened and high professional standards maintained. We have been well supported in these programmes by South West London voluntary sector councils. Some services are also reviewed as part of extemal inspection agencies such as OFSTED. The Advocacy service was highlighted in Merton's OFSTED inspection. [EXrpt. 'There is a good use of advocacy for disabled children and children and young people subject to child protection procedures enabling careful consideration of their voices within planning. Children's wishes and feelings are strongly heard and clearly reflected in practice."). FINANCIAL REVIEW Treasurerfs Statement The 2023 to 2024 financial year saw income pleasingly continue to rise by 3.40k to £1.31 m after the sharp increase in the previous year and was ahead of budget and expenditure. Our investment in fundraising bore fruit and income from donations rose significantly. As in previous years, the approach taken by the Trustees is to be prudent with regard to predicting both income and expenditure when setting the budget for the year ahead, and by holding expenditure steady and within budget at £1.09m, Jigsaw4u generated a surplus of income over expenditure of over £220,000. This surplus will be used both to add marginally to the reserve funds and to invest in the management infrastructure in the year ahead, as Jigsaw4u seeks both to expand its services both by geography into neighbouring Boroughs and by its type of offering. The Charity has not had to call upon its reserves during the year because it has maintained its strong relationships with its primary funders, its medium-term contracts and a constant effort to identify and generate new sources of income. However, we have reserves in place to support critical services as local government continues to suffer from limited resources due to intense financial pressures. We remain very aware of the inherent funding risks that may be realised in the years ahead from our core source of funds. Reserves Policy Jigsaw4u's reserves policy has remained unchanged in 2023 to 2024, with the objective of having between 12 and 17 weeks of expenditure as unrestricted free cash available for unseen and emergency spending. Retaining a workable reserve is a key risk mitigation strategy and the reserves policy is reviewed at least once a year to ensure it matches our risk profile and risk appetite. 14
JIGSAW4U LTD (Operating as Jigsaw4u) (Registered Charity No 1109167) Company No: 5366329 ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Icontd... As at 31st March 2024, the charity had reserves greater than indicated by its policy. Total free reserves (less fixed assets and designated funds) were £501,485, equivalent to 24 weeks of 2023 to 2024 expenditure. However. the Trustees approved a budget deficit for the 2024 to 2025 year, investing in a satellite office in Kingston, Jigsaw4u's senior management infrastruGture and expanded therapeutic staff which, after accounting for the budgeted deficit) brought the free reserves back to 15-weeks of planned 2024-25 expenditure. With the increase in scale of the charity's activities and cash reserves in recent years, the Trustees instigated an investment policy to enhance the financial returns from these reserves. The policy does not seek to take any capital risk however and an investment was made into the COIF Charities Deposit Fund, which generates a higher retum than Jigsaw4u could achieve from its own banking relationships. Principle Funding Sources Jigsaw4u services have a range of funders, including the London Boroughs of Sutton and Merton, schools in Croydon, Merton and Sutton, TNLCF, The merrs, Company, The Taylor Family Foundation, The pruden Trust and South West London Integrated Care Board. Regular funding applications have been made to ensure that current activities continue. THE FUTURE Jigsaw4u has a three-year strategic business plan from 2020 to 2023. The 2020 to 2023 plan has been developed with input from young people, service users, staff, stakeholders and Trustees. The plan has been reviewed and an updated Strategic Business Plan for 2023 to 2026 has been established (after the end of the 2022 to 2023 financial year). The new plan builds on the 2020 to 2023 strategic business plan and aims to support the key priorities of the organisation and ensure that we Gontinue to reflect the evolving needs of the community and service users., continue to provide the high quality of support to Sen1 users and are resilient to manage the challenges expected in the years ahead. Business objectives for 2023 to 2026 included.. Continuation of all current services and maintaining consistently high professional standards Provide ongoing professional training and development for staff Raise our national profile by applying for national awards Increase the number of applications to charitable trusts Increase our geographical spread across South West London and the number of children, young people and families reIving our services Review and update our marketing strategy Reduce isolation of our service users by providing more tripslactivities Ensure our services reflect needs of our users by continuing to ensure effective feedback mechanisms Increase income from fundraising and donations Further consideration of development of a training and consultancy servi Improve our long-term financial health by sustaining unrestricted resenies at the approved level (3-months operating costs) Develop Senior Leadership Team to reflect and sustain growth and development Affiliate with BACP or other accredited bodies to validate our work Improved acSS to services (e.g. satellite base in Kingston-Upon-Thames) 15
JIGSAW4U LTD (Operating as JFg8aw4u) (Registered Charity No 1109167) Company No: 5366329 ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 PIIARCH 2024 Icontd... STATEMENT OF TRUSTEES RESPONSIBILITIES The Trustees (who are also the directors of Jig8aw4u Ltd for the purposes of company law) are responsible for preparing the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the oharitable Gompany and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing those statements, the Trustees are required to: Select suitable accounting policies and then apply them consistently, Observe the methods and princip5es in the Charity SORP Make judgements and estimates that are reasonable and prudent Prepare the financial staternents on the going conrn basis unless il is inappropriate to presume that the charitable company will continue in business. The Trustees are responsible for keeping proper accounting records, which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularrties. This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small companies. AUDITORS The Board will make a recommendation for appointment of auditors for the year ending 31st March 2024 at the forthcoming Annual General Meeting. ON BEHALF OF THE BOARD: Sarita Brucciani Chair of Trustees 30 September 2024 16
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF JIGSAW4U LIMITED (Operating as Jigsaw4U) (A company limited by guarantee) Opinion We have audited the financial statements of Jigsaw4U Limited (the 'charitable company,) for the year ended 31 March 2024 which comprise the Statement of Financial Activities, the Balance Sheet, the Cash Flow Statement and notes to the financial ststements, including significant accounling policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice). In our opinion the financial statements: give a true and fair view of the stste of the charitable company's affairs as at 31 March 2024, and of its incoming resources and application of resources, including its income and expenditure, for the year then ended., have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice., and have been prepared in accordance with the requirements of the Companies Act 2006. Basis for opinion We conducted our audit in accordance with International Standards on Auditing (UK) (ISAS {UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the charitsble company in accordance with the ethical requirements that are relevant to our audit of the financial ststements in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclusions lating to going concern In auditing the financial statements, we have concluded that the trustees, use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively. may cast significant doubt on the charitable company's ability to continue as a going concem for a period of at least e1ve months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the trustees with respect to going concem are described in the relevant sections of this report. Other Infomiation The other information comprises the information included in the annual report of the trustees, other than the financial statements and our auditor's report thereon. The trustees are responsible for the other information contained within the annual report of the trustees. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly ststed in our report, we do not express any form of assurance conclusion thereon. Our SpOnsIbl11ty is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or othemise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. Opinions on other matters prescribed by the Companies Act 2006 In our opinion, based on the work undertaken in the course of the audit= the information given in the trustees, report (incorporating the directors, report) for the financial year for which the financial statements are prepared is consistent with the financial statements- and the directors. report has been prepared in accordance with applicable legal requirements. 17
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF JIGSAW4U LIMITED (Operating as Jigsaw4U) (A company limited by guarantee) Matters on which we are required to report by exception In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not idents'fied material misstatements in the directors, report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion: adequate accounting records have not been kept, or returns adequate for our audit have not been reiVed from branches not visited by us,. or the financial statements are not in agreement with the accounting records and returns; or certain disclosures of directors, remuneration specified by law are not made,. or we have not received all the information and explanations we require for our audit- or the trustees were not entitled to prepare the financial statements in accordance with the small companies, regime and take advantage of the small companies, exemptions in preparing the directors, report and from the requirement to prepare a strategic report. Responsibilities of trustees As explained more fully in the trustees. responsibilities statement, set out on page 17, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial ststements, the trustees are responsible for assessing the charitable company's ability to continue as a going COnrn, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so. Auditor's responsibilities for the audit of the financial statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with SSAS (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to Influen the economic decisions of users taken on the basis of these financial ststements. Irregularities, including fraud, are instances of nononmpliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The specific procedures for this engagement and the extent to which these are capable of detecting irregularities, including fraud is detailed below= Enquiry of management and those charged with governance about actual and potential litigation or claims and the identification of non<ompliance with laws and regulations. Reviewing minutes of meetings of those charged with govemance. Reviewing financial ststement disclosures and testing to supporting documentation to assess compliance with applicable laws and regulations. Auditing the risk of management override of controls, including testing journal entries and other adjustments for appropriateness,. assessing whether the judgements made in making accounting estimates are indicative of a potential bias- and evaluats'ng the business rationale of any significant transactions that are unusual or outside the normal course of business. Perfomiing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material misstatement due to fraud. Professional scepticism in course of the audit and with audit sampling in material audit areas. 18
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF JIGSAW4U LIMITED (Operating as Jigsaw4U) (A company limited by guarantee) Auditor's responslbilities for the audit of the financial ststements . .ICont'd Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional Conalment, forgery, collusion, ornission or misrepresentation. A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at: www.frc.org.uldauditorsresponsibilities. This description forms part of our auditor's report. Use of our report This report is made solely to the charitable company's members, as a body, in accordan with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditorfs report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed. Kevin Fisher BA FCA CTA (Senior Statutory Auditor) For and on behalf of Myrus Smith Chartered Accountants and Statutory Auditors Norman House 8 Burnell Road Sutton, Surrey SM14BW 30 September 2024 19
JIGSAW4U LIMITED (Operating as Jigsaw4u) (A company limited by guarantee> STATEMENT OF FINANCIAL ACTIVITIES (Incorporating Income and Expenditure Account) FOR THE YEAR ENDED 31 MARCH 2024 Unrestricted Restricted Funds Funds Total 2024 Totsl 2023 Notes Income from: Donations and grants Charitable activities Investments 127,996 270,093 18,560 40,325 855,541 168,321 1,125,634 18.560 89,519 1,176,951 2,720 Total 416,649 895,866 1,312,515 1,269,190 Expenditure on: Raising funds Charitable activities 257 262,386 1,882 823,531 2,139 1,085,917 20,760 1,083,935 Total 262,643 825,413 1,088,056 1,104,695 Net (expenditure)lincome Transfers between funds 10 154,006 70.453 224,459 184,495 Net movement In funds 16 154,006 70,453 224,459 164,495 Reconciliation of funds Total funds brought forward 16 456,190 654,692 1,110,882 946,387 Total funds carried forward 16 £610,196 £725,145 £1,335,341 £1,110,882 All income and expenditure derives from continuing activities. The statement of financial activities includes all gains and losses recognised during the year. The notes form part of these financial statements. 20
JIGSAW4U LIMITED (Operating as Jigsaw4u) (A company limited by guarantee> BALANCE SHEET AS AT 31 MARCH 2024 2024 2023 Not8s FIXED ASSETS Tangible assets 13 3,711 5,326 CURRENT ASSETS Debtors Cash at bank and in hand 14 15,086 1,368,849 31,592 1,119,389 1,383,935 1,150,981 CREDITORS: Amounts falling due within one year 15 52,305 45,425 NEf CURRENT ASSETS 1.331,630 1,105,556 NET ASSETS 17 £1,335,341 £1,110,882 FUNDS Unrestricted Restricted 16 16 610,196 725,145 456.190 654,692 £1,335,341 £1,110,882 The financial statem8nts have been prepared in accordance with the special provisions for small companies under Part 15 of the Companies Act 2006. The financial statements were approved and authorised for issue by th8 Trustees on 30 September 2024 and signed on its behalf by.. Sarita Brucciani Chair of Trustees The notes fom part of the financial ststements. 21
JIGSAW4U LIMITED (Operating as Jigsaw4u) (A company limited by guarantee) CASH FLOWSTATEMENT FOR THE YEAR ENDED 31 MARCH 2024 Notes 2024 2023 Cash flows from operating activities Net movement in funds per ststement of financial activities Adjustments for: Interest receivable Depreciation charges Decrease l (increase) in debtors (Decrease) l increase in creditors 224,459 164,495 (18,560) 2,215 16,506 6,880 (2,720) 2,539 43,963 (12,865) 13 Net cash (used in) /pmvlded by operating activities 231,500 195,412 Cash flows from investing activities Interest receivable Purchase of tangible fixed assets 18,560 (800) 2,720 (4,785) Net cash (used in) /provided by investing activities 17.960 (2,065} Change In cash at bank in the year 249,460 193,347 Cash at bank brought ft)rward 1,119,389 926,042 Cash at bank carried fonNard £1,368,849 £1,119,389 The notes form part of these financial statements. 22
JIGSAW4U LIMITED (Operating as Jigsaw4u) (A company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 ACCOUNTING POLICIES 1.1 Basis of preparation of financlal ststements The charity constitutes a public benefit entity as defined by FRS 102. The financial statements have been prepared in accordance with Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 102) issued in October 2019 as it applies from 1 January 2019, the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102), the Charities Act 2011, the Companies Act 2006 and UK Generally Accepted Practi. The financial statements are prepared on a going concern basis and under the historical cost convention. The significant accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all years presented unless OtheiSe stated. 1.2 Company status The Company is a private company limited by guarantee, incorporated in Great Britain and registered in England and Wales. The members of the Company are the Trustees named on page 4. In the event of the Company being wound up, the liability in respect of the guarantee is limited to £10 per member of the Company. The registered office of the Company is given in the Reference and Administrative Details of the Annual Report of the Trustees. 1.3 Income recognltlon Items of income are recognised in the financial statements when all of the following criteria are met: The charity has entitlement to the funds" any performance conditions have been met or are fully within the control of the charity; there is sufficient certainty that receipt of the income is considered probable- and the amount can be measured reliably. 1.4 Expenditure recognitlon Expenditure is recognised On there is a legal or constructive obligation to make payment to a third party, it is probable that settlement will be required and the amount can be measured reliably. Expenditure includes those costs of a direct nature which can be allocated to a specific activity. It also includes indirect costs, including governance costs that do not relate to a specific activity but are necessary to support those activities. For the purposes of the statutory accounts, all direct and support costs are attributed to the single activity of child support services. 1.5 Fund accounting Unrestricted general funds are freely available for use in furtherance of the objects of the charity and which have not been designated for specific purposes. Designated funds are unrestricted funds set aside by the trustees for particular purposes. Restricted funds are funds which can only be used in accordance with specific restrictions imposed by the donor or which have been raised for a particular purpose. 23
JIGSAW4U LIMITED (Operating as Jigsaw4u) (A company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Icontd... 1.6 Tangible flxed assets and depreciation Tangible assets costing more than £500 are capitalised. Depreciation is provided so as to write off the cost of each asset over its estimated useful life at the following annual rates.. Computer equipment 50 % straight line Office equipment 250/0 Straight line 1.7 Leases Operating lease rentals are charged to the Statement of Financial Activities on a straight line basis over the period of the lease. 1.8 Pension Costs The Charity operates a defined contribution pension scheme for the benefit of its employees. Contributions are charged to the Statement of Financial Activities in the year to which they relate. 1.9 Debtors and creditors Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded at transaction price. Any losses arising from impairment are recognised in the Statement of Financial Activities. Donations and grants Unrestricted Restricted Funds Funds Total 2024 Total 2023 Donations Grants 126,782 1,214 40,325 167,107 1,214 88,874 645 £127,996 £40,325 £168,321 £89,519 Of the £89,519 recognised in 2023, £79,519 was unrestricted fund income and £10,000 was restricted fund income Income from charitable activities Unrestricted Restricted Funds Funds Total 2024 Total 2023 Grants and Contracts London Borough of Sutton Conferenceslconsultations Sutton Alliance (CAMHS) Grief Support Advocacy EBSA Other Grant London Borough of Merton Advocacy Conferences/Consultations GLA Young Londoners Lloyds Tenancy Support National Lottery Companies and Trusts Disabled Children 16,502 34,500 16,502 34,500 100,235 34,500 10,000 58,294 25,000 1,500 136,570 12,500 136,570 12,500 77,385 2,900 77,385 2,900 75,000 12,400 7,489 25,000 25,558 751,975 50,000 52,257 522,927 52,257 793,020 270,093 £270,093 £855,541 £1,125,634 £1,176,951 Of the £1176,951 recognised in 2023, £244,895 was unrestricted fund income and £932,056 was restricted fund income. 24
JIGSAW4U LIMITED (Operating as Jigsaw4u) IA company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Icontd... Investment income Unrestricted Restricted Funds Funds Total 2024 Total 2023 Bank interest £18,560 £Nil £18,580 £2,720 All of the £2,720 recognised in 2023 was unrestricted fund income. Cost of raising funds Direct Costs Support Costs Total 2024 Total 2023 Fundraising expenditure £1,882 £257 £2,139 £20,760 All of the £20,760 recognised in 2023, £{2,557) was charged to unrestricted ndS and £23,317 was charged to restricted funds. Cost of charitable activities Direct costs Support eosts Total 2024 Total 2023 Child support services £983,621 £102,296 £1,085,917 £1,083,935 Of the £1,083,935 expenditure recognised in 2023, £247,336 was charged to unrestricted frjnds and £836,599 was charged to restricted funds. Analysis of direct costs Raising funds Charitable activities Total 2024 Total 2023 Wages and salaries other direct costs 825,812 157,809 825,812 159,691 820,524 186,837 1,882 £1,882 £983,621 £985,503 £1,007,361 Analysis of support costs Raislng funds Charitable activities Total 2024 Total 2023 Wages and salaries Office costs Information technology Premises costs Governance costs (Note 9) 257 63,204 10,523 16,831 11,738 63,461 10,523 16,831 11,738 58,671 17,564 9,317 11,782 £257 £102,296 £102,553 £97,334 25
JIGSAW4U LIMITED (Operating as Jigsaw4u) (A company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Icontd... Governance costs Total 2024 Total 2023 Accountancy and other fees Audit fees 9,238 2,500 8,890 2,892 £11,738 £11,782 10. Net income for the year 2024 2023 The net income for the year is stated after charging.. Operating leases rentals Depreciation of tangible fixed assets £40,021 £2,215 £45, 357 £2,539 11. Trustees remuneration and expenses During this year and the previou5 year, the Trustees received no remuneration or benefits in kind. Trustees were not reimbursed any expenses during the year (2023 '. £Nil). 12. Staff costs 2024 2023 Wages and Salaries Social security Costs Pension costs 749,405 58,375 18,032 740,685 60,879 18,960 £825,812 £820,524 No. No. Average number of employees based on full-time equivalents 28 Average number of employees during the year was 33 (2023 .' 34). The staff costs include compensation paid to one employee on termination of £4,875 and redundancy payment to one employee of £1,339. No employee received employee benefits (excluding employer pension costs) amounting to more than £60.000 in either year. The total employee benefits reiVed by key management amounted to £95,157 (2023 '. £134, 030). Under FRS 102 employee benefits include gross pay, benefits in kind, employerfs national insurance and employer's pension costs. 26
JIGSAW4U LIMITED (Operating as Jigsaw4u) (A company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Icontd... 13. Tangible fixed assets Plant and Machinery Cost At 1 April 2023 Additions Disposals 26,671 600 At 31 March 2024 27,271 Depreciation At 1 April 2023 Charged in the year Elimination on disposals 21,345 2,215 At 31 March 2024 23,560 Net book value 31 March 2024 £3,711 31 March 2023 £5,326 14. Debtors 2024 2023 Trade debtors Prepayments and accrued income 4,313 10,773 16,912 14,680 £15,086 £31,592 15. CreditopJ- Amounts falling due within one year 2024 2023 Trade creditors Accruals and deferred income Other creditors 9,865 40,413 2,027 9,009 33,485 2,931 £52,305 £45,425 Deferred income analysis 2024 2023 ££ As at 1 April 2023 Additions during the year Amounts released to income 30,785 30,931 (30,785) 43,683 30.785 (43,683) As at 31 March 2024 £30,931 £30,785 Deferred income of £30,931 {2023 . £30,785) included above relates to grant income received during the year but relating to future accounting periods. 27
JIGSAW4U LIMITED {Operating as Jigsaw4u) (A company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Icontd... 16. Movement in funds Transfers Between Funds Brought FonNard Incoming Resources Resources Expended Carried Fordvard 2024 Restricted funds Grief Support Conferenceslconsultation Advocacy- Children's Trust Advocacy - Merton Sutton Alliance (CAMHS) Young Victims of Crime Tenancy Support. Lloyds Foundation Children in Need GLA Young Londoners National Lottery Helping Hands- Sutton Transform Advocacy Sutton Missing Young People Helping Hands- City Bridge Trust The Prudence Trust EBSA Wilson Wellbeing 96,246 375,030 58,875 257,114 63,601 89,127 5,573 128,200 52,076 104,496 91,520 443,453 {99,564) 5,573 47,884 9,502 15,01g 82,571 34,500 32,000 2,255 8.074 57,477 2,488 30,458 14,475 41,358 2,488 3,065 11,216 31,363 3,970 3,259 52,257 10,899 17,403 17,403 9,770 136,570 61,501 84,839 56,698 103,378 12,500 38,040 54,037 95,018 25,390 57,615 2,661 68,145 59,785 9,772 3,118 19.575 Total restrlcted funds 654,692 895,866 825,413 725,145 Unrestricted funds General Designated Funds Environmental and health and safety Diversification of fijndraising 311,190 416,649 262,643 465,196 90,000 90,000 55,000 55,000 456,190 416,649 262,643 610,196 Total funds £1,110,882 £1,312,515 £1,088,056 £Nil £1,335,341 The purpose of each restricted fund is set out in the Annual Report of the Trustees. 28
JIGSAW4U LIMITED (Operating as Jigsaw4u) (A company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Icontd... 16. Movement in funds Comparative information for the previous financial year is set out in the following table.. Transfers Between Funds Brought Forward Incoming Resources Resources Expended Carried Forward 2023 Restricted funds Grief Support Conferenceslconsultation Disabled Children Macmillan Mitcham Advocacy- Children's Trust Advocacy - Merton Sutton Alliance (CAMHS) Young Victims of Crime Tenancy Support: Jack Petchey Lloyds Foundation Merton Children in Need Global Make Some Noise GLA Young Londoners National Lottery Helping Hands- Sutton Transform Advocacy Sutton Missing Young People Helping Hands- City Bridge Trust The Prudence Trust EBSA Wilson Wellbeing 89,773 144,394 (18,562) 17,562 36,489 86,558 (9,499} 4,663 82,250 351,552 75,777 120,916 96,246 375,030 18,562 7,415 1,267 (15,536) 24,977 51,756 112,138 15,499 21,644 14,000 89,000 34,500 32,000 47,884 9,502 15,019 (774) 11,806 14,836 12,099 4,692 19,546 (8,715} 774 5,774 3.538 25,000 42,580 18,374 40,897 9,275 15,819 32,361 31,863 3,065 4,583 7,489 25,558 11,216 15,518 17,403 17,403 54,194 58,744 103,168 9,770 47,248 50,000 102,850 25,000 12,250 101,021 43,065 15,228 15,421 3,773 59,785 9,772 3,171 Total restricted funds 523,713 942,056 859,916 48,839 654,692 Unrestricted funds General Designated Funds Environmental and health and safety Diversification of fundraising 277,674 327,134 244,779 (48,839) 311,190 90,000 90,000 55,000 55,000 422,674 327,134 244, 779 456,190 Total funds £946,387 £1,269,190 £1,104,695 £Nil £1,110,882 The purpose of each restricted fund is set out in the Annual Report of the Trustees. 29
JIGSAW4U LIMITED (Operating as Jigsaw4u) (A company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Icontd... 17. Analysis of net assets between funds Unrestricted Restricted Funds Funds 2024 2024 Total Funds 2024 Total Funds 2023 2024 Fixed assets Current assets Current liabilities 3,711 627,859 (21,374) 3,711 5,326 1,383,935 1.150,981 (52,305) (45,425) 756,076 {30,931) £610,196 £725,145 £1,335,341 £1,110,882 Comparative information for the previous financial year is as follows- Unrestricted Restricted Funds Funds 2023 2023 Total Funds 2023 Total Funds 2022 2023 Fixed assets Current assets Current liabilities 5,326 465,504 (14.640) 5,326 685,477 1,150,981 (30,785) (45,425) 3,080 1,001,597 (58,290) £456,190 £654,692 £1,110,882 £946,387 18. Operating Lease commitments The total future minimum lease payments due under non-cancellable operating leases are as follows.. 2024 2023 Within one year Within and five years 41.270 24.500 40,021 65,770 £65,770 £105,791 The operating lease rental expense for the year was £40.021 {2023 . £45,357). 19. Taxation As a registered charity, Jigsaw4u Limited is exempt from taxation under Part 11 of the Corporation Tax Act 2010 and Section 256 of the Taxation of Chargeable Gains Act 1992. 20. Contingent Assets Totsl grant funding awarded as at 31 March 2024 but not yet received and recognised as income due to the recognition criteria not being met amounts to £363,160. 30
JIGSAW4U LIMITED (Operating as Jigsaw4u) (A company limited by guarantee DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2024 Income from: 2024 2023 Donations and grants Donations 168,321 89,519 Investment income Bank interest 18,560 2,720 Charitable activities Grants and contracts 1,125,634 1,176,951 Total incoming resources £1,312,515 £1,269,190 Expenditure on: Direct costs Wages Social security Pension Telephone Postage and stationery Recruitment and training Subcontractors Travel and subsistence Consultation and fijndraising Books, publications and subscriptions Supportlchildren's groups Equipment and equipment hire Repairs and cleaning Depreciation Bank charges Insurance Photocopying & Printing Advertising 749,405 58,375 18,032 6,818 1,307 9,006 106,169 5,592 2,679 433 18,156 1,321 3,154 2,215 121 2,103 617 740,685 60,879 18,960 7,637 2,150 9,049 103,274 8,384 25,165 78 25,138 1,813 3,673 2,539 104 6,623 728 {9,518) 985,503 1,007,361 Governance costs Auditor's fees Accountancy fees 2,500 9,238 2,892 8,890 11,738 11,782 The page does not fom part of the statutory financial statements
JIGSAW4U LIMITED (Operating as Jigsaw4u) (A company limited by guarantee) DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2024 Icontd... 2024 2023 Support costs Wages Social security Pension Rent Rates and water Insurance Light and heat Postage, stationery and subscriptions Marketing and fundraising Professional fees Travel and subsistence Office Cleaning 43,542 3,197 3,532 4,884 1,537 257 2,584 1,042 2,886 38,771 2,709 173 6,439 982 (2,557) 6,916 1,929 3,309 63,461 58,671 Information technology Computer expenses 10,523 17,564 Premises costs Repairs and renewals 16,831 9,317 Total expenditure 1,088,056 1,104,695 Net income £224,459 £164,495 The page does not form part of the statutory financial statements