Company Registration No. 05349202
(Limited by Guarantee)
Registered Charity No. 1108999
The Mulberry Centre
Report and Accounts
For the Year ended 31 March 2025
for anyone
affected by cancer
Themulberrycentre
www.themulberycentre.co.uk

The Mulberry Centre (05349202) (Limited by Guarante¢)
Report and Accounts for the Year ended 31 March 2025
Contents
Page
Chair's Report
Trnstees, Report:
Vision, Mission, Values and Public Benefit statement
Objectives, Achievements and P¢rforn]ance:
- Strategic framework and priorities
- 2024-25 achievements
Plans for 2025-26
- Work of The Mulbery Centre - Our service range
Our clients
Making it possible
Financial Revicw
11
13
Fundraising
Principal Risks and Uncertainties
Structure, Governance and Management
Who Wc Are
15
16
17
19
Statement of Trustees, Responsibilities
20
Financial Statements:
Independent Examincr's Report
Financial Statements and Notes
21
22
www.themulberry¢entre.co.uk

The Mulberry Centre (05349202) (Limited by Guarantee)
Chair's Report
This has been a year of contrasts. The Mulberry Centre continues to provide high quality compassionate
support to everyone seeking our hclp. We have been able to respond to the growing demands for our
services by continuing to innovate and being flexible to the needs of our clients. Details of the ￿11 range of
our activities are covered in this report. demonstrating the breadth and (kpth of the support we give to
individual clients and our local communities.
However, this is also a year when we saw a drop in income, and a financial deficit, having seen income
growth over the last fivc years. Fortunately, we have r¢serves to draw on to mc¢t this deficit. This is a
timely rcminder that we can't take anything for granted when it comes to our filnding and our ￿llders. We
are grate￿1 to everyone who has supported us during the last year and Can assure them that the rnonies they
donate to us are used wisely for the benefit of our clients. We are continuing to r¢n¢w and refresh our
fundraising efforts with a strengthcned tcam at the centre.
We offer our services free to everyone who seeks our help. This was one of our founding pledges, one which
remains essential to The Mulberry Ccntre being accessible to all. Wc are thankful that we can continue lo
deliver on this pledg¢ with our volunteers and the small group of paid staff making The Mulberry Centre
such a welcoming haven. Thank you to our Chief Executive, Raj Athwal and th¢ whole team for everything
you do for our clients.
This last year has seen work slarting on the new Ambulatory Diagnostic Centre at the West Middlesex
Hospital. Once it opens in 2026, we expect to see many mor¢ people receiving can¢¢r diagnosis and
treatment close by to The Mulberry Centre. We are working to prepare for this increase in demand for our
services in collaboration with the team at the Hospital and CW+. th¢ fundraising charity for the hospital
group. We share th¢ airns of offering the best patieni/client experience. and this underpins our preparation
for this new expanded 8ervic¢ close by the centre.
In 2026 we are looking forward to celebrating thc 25th anniversary of the op¢ning of the centre. Plans are
being developed for a rang¢ of activities during thc year marking this important rnilestone in the history of
Th¢ Mulberry Centre. We will also be encouraging local organisations and groups to get involved and
support us during this important year.
I would like to thank the Trustees for all the help and support th¢y give to The Mulbery Centr¢. They share
the ben¢fit of their expertise from a wide range of backgrounds benefitting the centre and its clients. In the
summer of 2024, thc Trustees held a sponsored walk, supported by close family members. In the process we
raised £10,000 for the centr¢. We welcomed a new Trustee Paul Dunn who joined us in September 2024.
Paul has been a longstanding volunteer at The Mulberry Ccntrc as a health and wellbeing practitioner,
providing complementary therapy support to our clients. Also in Scptember 2024, Trustee Ja¢queline
Dochety was appointed D¢puty Chair.
The Mulberry Centre succeeds in delivering for our clients through wide ranging community support. Thank
you to ¢veryone who supports and ¢ngages with us.
Aileen McLeish
Chair of Trustees
www.themulberrycentre.¢o.uk

The Mulberry Centre {05349202) (Limited by Guarantee)
Trustees, Report for the year ended 31 March 2025
The Trustees present their report and the financial statements of The Mulberry Centre for the accounting year
ended 31 March 2025. In order to meet all the regulatory requirements, sorne specific t¢rn]s have to be used
and disclosures made on som¢ subjects, but wherever possible we ty to make the report and the financial
statements clear and easy to read.
VISION, MISSIOIY, VALUES AND PUBLIC BENEFIT STATEMENT
Our Vision: To be recognised as a specialist Centre of excellence for cancer support.
Our Mission: Our core mission is to improve the lives of anyone affected by cancer, by enh￿cIng their
cmotional, psychological and physical well-being.
Who we Ydre and our Values: Our award-winning staff and unique voluntc¢rs are caring and experienced
professionals, dedicated to supporting others, in a relaxing and w¢lcoming environmenl, and promoting
excellence in cancer support. We arc..
Inclusive: Welcoming anyone affccted by cancer, irrespective of who they are.
Responsive.. Tailoring our support to individual needs.
C2ring: Acting in a gentle and compassionate manner out of genuine concern.
Posltlve: Having a real optimism that what we do will improve peoples, well-being.
Professional: Collaborating to deliver an excellent service in which people can have confidence.
Respectful.. Of our clients, and colleagues, needs.
What we do: We promote cancer awareness, and support people to live well with Cancer. With empaihy?
passion and care, we h¢lp individuals begin to rebuild their lives, and cncourage self-managemcnt. Our
holistic approach includes counselling, complementary therapies, wcllbeing classes, inforniation workshops,
and a wide range of social, creative and fitness activities, all tailored to the individual needs of our clients. Our
services arc provided free of charge at our dedicaied centre in West London, within the community, and
online, crealing a space where people can find rest, support, and a sense of connection. We also offer
specialist end-of-lifc support. We have developed a complemcntary therapies education and training
programme to extend the Principles of 'The Mulberry Way,, our unique, person-centred approach to Care.
This helps us reach more people, and ensure that the benefits of our approach are accessibl¢ to all, r¢gardless
of background or circumstance. Everything we do is grounded in best practice, strong governance, and a deep
commitment to the people we serve.
Who we support: We provide vital support to adults affected by cancer, including individuals with a
diagnosis, carers, family members, friends and thos¢ who are bereaved. Our serviccs are open to people from
all backgrounds, and w¢ are proud to support the richly diverse communities of West London. We work in
close partnership with local GPS, community organisations, and healthcare providers, including West
Middlesex University Hospital (WMUH) and CW+ (the official charity of Chelsea and Westminster Hospilal
NHS Foundation Trust), to ensure that our support reaches those who need il most. These collaboratlODS allow
us to engage with people at key points in their cancer journey, and help us reach individuals from under-
represented and hard-to-reach groups. Through these strong partnerships and a conimitment to acccssibility
and inclusion, we continue to extend our impact and ensure that no-onc faces cancer alone.
In setting out the vision and mission of The Mulberry Centre and developing its activities, the trustees have had
regard to the Charity Commission's guidance on public benefit. The activili¢s described in the following
paragraphs fijlfil charitable purposes that fall within thc following headings defined by The Charities Act 201 I:
The advancement of education
The advancement of health or the saving of lives
The advancement of citizenship or community development
The relief of those in need, by reason of youth, age, ill-h¢alth, disability, financial hardship or other
disadvantage.
wiww.themulberrycentre.co.uk

The Mulberry Centre (05349202) (Limited by Guarantee)
Trustees, Report for the year ended 31 March 2025
OBJECTIVES, ACHIEVEMENTS AND PERFORMANCE
Strategic framework and priorities
During the year we have continued to focus on the implementation of our five-year strat¢gy to 2027-28, which
is built around five areas:
Clients and Servlees: Be recognised as a ccntrc of excellence for cancer support, develop 'The
Mulbery Way,, and meet the expecled growth in client demand for our services.
Collaborative Partnerships: Develop our collaborative and mu￿allY beneficial relationships with
healthcare organisations, local Community groups and other relevant groups, to help us identify clients
needing support, raise money) raise awareness of The Mulberry Centre, and demonstrate th¢ impact of
the support and value we deliver.
People and Governance: Invest in our staff and volunteers, and further increase our diversity to
reflecl the communities we serve.
Fundlng fdnd Finance: Develop and grow diverse and sustainable income streams Éo secure the
funding required to support more clients.
Operatlon$.' Invest in operational effectiveness to allow our outstanding staff and volunteers to focus
more time on clients, and address physical constraints of our existing pr¢mises.
2024-25 achievements
This year has continued to be both busy and successful, marked by a consistently high demand for our core
cancer support and infomiation services. Rising cancer diagnosis rates, drivcn by an ageing population, ￿eater
awareness, and improved detection have significantly contributed to this growth. Additionally> the lasting
impact of the pandemic, including delays in GP visits and cancer screenings, has led to more late-stage cancer
diagnoses. While cancer has traditionally been more common among older adults. we are increasingly seeing a
concerning trend of more individuals under 50 diagnosed with cancer, often referred to as early or young-onset
cancer. This shift underscores the evolving nature of cancer incidence and the broadening spectrum of support
needs across age groups, In response, we have continued to support a client base compardble to last year,
maintaining our commitment to accessible, hiLyh-quality, and personalised care. D¢spite the increasing
omplexity of needs, the vast majority of our clients continue to rcport highly positive expcriences,
Consistently emphasising the meaningful impact our services have on their well-being and quality of life.
In addition to our fa¢e-to-face services. we have continued lo offer online services and to introduce new
elements of the support we offer, based on our Clients, needs and preferences. This year, we significantly
expanded our presence within the local community. ensuring our support reached more people. Across the
London Boroughs of Richmond, Hounslow and Ealing, we delivered 33 presentations and hosted 114
ommunity ¢ngagement stalls, connecting directly with individuals, community groups, and local
organisations. Our talks covered a range of importanl topics, including the services we offer, cancer awareness,
and the importance of early d¢tection and screening. Th¢se outreach activities play a vital role in raising
awar¢n¢ss, breaking down barriers to support, and building strong relationships with the diverse communities
we serv¢. This work was made possible through our contracts with NHS South West London in Richmond,
West London NHS Trust in Ealing, along with funding from the London Borough of Hounslow.
As we continue to strengthen referral pathways to Th¢ Mulberry Centre through collaboration with local h¢alth
services, a key focus this year has b¢¢n on deepening partnerships that help us ￿lfIl our mission. Ensuring that
individuals are aware of our support from the earliest stages of their cancer journey remains a top priority. To
extend our rcach and improve accessibility, w¢ have launched an initiative to establish satellite c¢ntres within
the cornmunity. This involves delivering our swvices directly in settings such as care homes and hospices. For
instance, our Cancw Infonnation and Support Advisors (CISAS) supported client registrations at Livewell
Kew, making it easier for individuals who may find it difficult to travel to the Centre to access our services.
We also fonned new partnerships with Meadow House Hospice and Maryville Care Home, where we have
b¢gwi offering wellbeing activities, therapies, and counselling sessions. These efforts reflect our commitment
to bring personalised, holistic support closer to those who necd it most.
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The Mulberry Centre (05349202) (Limited by Guarantee)
Trustees, Report for the year ended 31 March 2025
The Mulbery Centr¢ is deeply committed to supporting individuals with an end-of-life diagnosis to live as
independently and meaningfully as possible, and to pass away with dignity and comfort. In January 2024. with
funding from the London Borough of Hounslow, we expanded our cnd-of-life services to better support people
ncaring the end of their lives, along wilh their families and carers. This included support within care homes
and hospices, with our Soul Midwife playing a ccntral role to offer compassionate, holistic, and non-clinical
support, visiting individuals, listening deeply, exploring any fears around death and dying, and offering
practical advice and cmotional reassurance. We create calming environments using therapeutic oils and scents.
which help to unlock emotions, surface unspoken beliefs and wishes, and foster a sense of pcace. Gentle
soothing touch therapy is also offered. We also provided bereavement counselling to family members, carers,
and close friends, ensuring that no one feels alone in their journey through grief and loss.
During National Volunteers, Week in June 2024, we hosted a volunteers, picnic at Kew Gardens, an infonnal
and enjoyable opportunity to celebrate and thank our voluntecrs for their invaluable contributions to The
Mulbeny C¢ntre. We also organised a range of volunteer networking activities throughout the year, including
regular coffee mornings. These gatherings provide a w¢l¢oming space for volunteers to connect, share
experiences, ond stay conne¢t¢d to our wider mission.
In September 2024, we held our second Open Day) welcoming members of the community to discover more
about the wide range of services we offer and the many ways th¢y can support The Mulbery Centre. It was a
fantastic opportunity to open our doors and connect with new and familiar faces. Our wonderful volunteers
play¢d a key role in the day's success, offering taster sessions of some of our complementary theTapi¢8, giving
attendees a firsthand experience of the carc and support we provide.
We w¢re proud to retain the Macmillan Quality Envirorllnent Mark (MQEM) in 2024. The asse8sor8 w¢re
especially complimentary aboul the welcoming, homely atmosphere of the Ccnlre, and described our garden as
one of the most bcautiful inner-city gardens they have cncountered, a true sanctuary for our clients and visitors.
The Mulberry Cenlre was also a winner at the 2024 London Dangoor Awards, in the H¢alth & Wellbeing
category. These awards celebratc innovative and impact￿1 projects across London, and our win highlights the
meaningful difference we're making in the lives of those we support, and is a testsmenl to thc dedication,
compassion, and hard work of our staff and volunteers, who bring heart and Purpose to everything wc do.
We were also delighted to celebrate scveral individual volunteer achicvements this year. One of our valued
volunteers received the 'Helping Hand, award at Ihe Richmond Community Heroes Awards 2024, while other
Members of our team were shortlisted for the Lifetime Achievement and Outstanding Volunteer awards.
further recognition of thc incredible contributions our volunleers make to the Centre and wider community.
Additionally, The Mulberry Centre was chosen as one of the charities to send a volunteer and guest to attend a
Carol Service at Westminster Abbey in 2024. The service honoured inspiring volunteers who go above and
beyond in their support of othcrs, and we were thrilled to se¢ on¢ of our own cclcbralcd in this special way.
This year, we were proud to launch our new 'Education Centr¢', offering a series of accredited oncology
qualifications specifically designed for aromatherapists, massage therapists, and reflexologists. These courses
allow us to share our extensive experienc¢ in how complementary therapi¢s can best support individuals with a
cancer diagnosis, cquipping therapists with the knowledg¢, Skills, and confidence to d¢liver safe and effective
care. The response from participants has been overwhelmingly positive, with many valuing the practical
insights and professional development th¢ courses provided. We look forward to expanding our ¢ducational
offerings Én 2025-26, ￿rther strengthening the role of complementary th¢rapies in holistic cancer support.
One of our k¢y priorities this year was to str¢ngth¢n our fundraising efforts, which included the introduction of
Beacon, a n¢w fundraising CRM system to help us manage donor relationships more effectively and strcamline
our fundraising a¢tiviti¢8, With the generous support of the National Lottery, we also transitioned to a fully
cloud-based IT environm¢nt. This has significantly improvd our operational efficiency, enhanced data
security? and enabled greater flexibility for staff and volunteers working across different locations.
Fundraising became mor¢ challenging in the second half of the year, and we ended th¢ year with a financial
deficit, which has been fjJnd¢d from reserves. This is explained in more detail in the Financial Review.
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The Mulberry Centre (05349202) (Limited by Guarantee)
Trustees, Report for the year ended 31 March 2025
Plans for 2025-26
Looking ahead, we are preparing for a series of high-profile fundraising and awareness initiatives to mark The
Mulberry Centre's 25th anniversary in 2026. This milestone off¢rs a unique opportunity not only to celebrate
our achievements but also to amplify our impact and broaden our reach within the community.
A key focus during this period will be supporting the launch of the new Ambulatory Diagnostic Centre at West
Middlesex University Hospital (WMUH), expected to open in 2026. This significant development will greatly
increase diagnostic and treatment capacity, including an expansion in chemotherapy chairs from l O to 18
which will enable approximately 3,000 additional cancer treatments over the next d¢cade. As the number of
early cancer diagnoses riscs, we anticipate a parallel increase in demand for emotional support and
complementary therapies. We are planning to expand our team and services to meet this growing need.
We are also prioritising the strengthening of our fundraising capacity, to ensure our financial sustainability.
This includes the introduction of strategies focused on research, relationship-building, and providing excellent
stewardship to both corporate partners and major donors. These efforts will play a critical rol¢ in shaping
broadcr fundraising strat¢gi¢s that support our organisational growth and long-terni sustainability. In addition,
we will be launching a legacy giving programme, working closely with solicilors, accountants, financial
advisors, and other professionals to engag¢ potential legators and encourage long-telin support for our mission.
Our priorities also include continuing to deepen our collaborative and mutually b¢neficial partnerships with
key strategic partners, while remaining committed to investing in our staff and volunteers, who are at the heart
of ev¢rything we do.
Above all, as we approach this important anniversary? we remain focused on maximising every oppormnity to
support pcople affected by cancer, and ensuring we have the resources, partnerships, and funding needed to
continue dclivcring high-quality, life-enhancing services into the future.
The work of The Mulberry Centre - Our service range
The services offered to clients by The Mulbcry Centre during the year are bricfly described below. All our
Services are provided free of charge. Furth¢r details c&n be found on The Mulbery Centre website
www.Iheiiiulbe
cenlre.co.uk)
Welcome Assessment, Inforn)ation and Library
Counselling, Coaching, Wellbeing Calls and Emotional Support
Facilitated Client Support Groups
Complementary Therapies
Wellbeing Classes
Infomiative Workshops
SociaVCre4tive Activities
Legal Inforn]ation Service
Welfare and Benefits Inforniation Service
The Mulberry Centre is open to anyonc affected by cancer, including thos¢ with a diagnosis, carers and the
bereavd, offering care and support in a non-¢linical, wmpassionate and empathetic Cnvironment. In addition
to our core servi¢e8, w¢ wntinued to extend our support to h¢althcare professionals and deliv¢r a wide range of
Community Engagement activiti￿ to raise awareness, and reach those who may benefit from our servic¢s. We
have also been able to offer support to anyone living in the London Borough of Hounslow who experienced
b¢r¢avement for any reason, helping individuals navigate grief and find comfort during difficult times.
Weleome Assessment, Information and Library
The care and support offered at The Mulbwry Centre begins with a Welcom¢ Assessment, which can be
completed either in person at the Centre or remotcly. This initial assessment allows us to understand each
individual's unique and changing needs, enabling us to tailor our services and therapies accordingly. It also
provides an opportunity to introduce clients to the range of support available, make referrals where appropriate,
and offer helpfjjl infonnation and literature. Our library is O￿n to all clients, and provid¢s a calm, safe space
where they can read, reflect, or borrow books for a 4-week period.
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The Mulberry Centre (05349202) (Limited by Guarantee)
Trustees, Report for the year ended 31 March 2025
We have seen a noticeable increase in visitors to the Centre, including those who choose to drop in without an
appointsnent, ¢specially when they're feeling lonely or in need of connection. Clients are always welcome to
enjoy a cup of tea. chat with other visitors or our friendly Welcomer volunteers. play a game of Scrabble or table
tennis, or simply relax and complete a jigsaw puzzle in our warni, inclusive environment.
Counsellingj Coachingg Wellbeing Calls and Emotional Support
We continue to provid¢ both in-the-moment and ongoing emotional support to our clients, offering wellbeing
calls and face-to-face couns¢llingJ which remains the prefeATed choice for many. We also maintain some
remote counselling options to accommodate different needs. Some clients simply want to speak to someone
when they f¢el the need for emotional support, and our Cancer Inforn)ation and Support Advisors (CISAS) are
always available lo provide this service. They also reach out to clients at key stages of iheir cancer jOUrnCy>
such as when receiving test results, starting treatment or surgery, providing a check-in until counselling
sessions are available. This courtesy is also ext¢ndd around the time of a loved one's funeral, ensuring clients
know we are here and offering support in case their needs have shifted.
Our volunteer counsellors adopt a 'person-centred' approach to counselling, focusing on the client's natural
self-healing process. This method, also known as non-directive ¢oun8elling, allows clients to bring forward
the issues and concerns that are most important to them. The couns¢lling process is led by the client, not the
counsellor, reflecting the belief that the individual is the expert on their own experiences. It is grounded in the
idea that ihe Client knows best, as no one else can fully understand their unique journey.
W¢ ¢nsure that our Counselling S¢rvi¢¢ adheres to the rigorous standards set by the British Association for
Counselling and Psychotherapy (BACP). Our counselling team is made up of both qualified and train¢e
counsellors, all of whom undergo a thorough selection, induction and training proccss. They are also reqUI￿d
to engage in relevant Continuing Professional Development (CPD) training. All voluntew counsellors are
BACP members and participalc in monthly group supervision lcd by our qualified supervisors to ensure they
are rec¢iving the support and guidance need¢d to maintain high standards of care.
We offer coaching serviccs, which we see as a natural progr¢ssion for some individuals following counselling.
However, coaching is available to all clients, regardless of wheth¢r they have received counselling from us.
CoachAng provides clients with new insights and perspectives on their lives, helping them decide how they
would like to make change8. It aids in identifying problcm-solving options and building resilience. All of our
coaches are fully qualified, ensuring a high standard of support.
With ￿ndIng from the London Borough of Hounslow we were also able to offer an End of Life (EOL) and
Bereavement Service for people living in the Borough of Hounslow or for patients who have had a recent
hospitalisation at WMUH under the Palliative Care Project (PCP). In line with the Department of Health and
Social Care's strategy for EOL care, our services are available to anyone with a life expectancy of less than
one year, regardless of whether cancer is involved. We also support individuals who have experienced
bereavement, for any reason.
Our EOL service includes extended counselling for up to one year for patients. We also offer Soul Midwife
support, a unique service providing emotional support to both patients and their families during the f￿al weeks
of life.
Within WMUH, we offer bedside psychological support to patients in palliative care and their family
memb¢rs, as well as welfare and benefits support, and complementary th¢rapies to patients, and on occasions,
we have been able to demonstrate to family members a gentle hand massage they can give to their loved ones.
We also offer clinical sup¢rvision and complementary thcrapies to the palliative ¢ar¢ team of consultants and
nurscs. And as part of inhouse 'End of Life, training delivered by the palliative care team to Clinical Nurse
Specialists working throughout WMUH, we deliv¢r a 'How to Manage Stress, element of this study day.
Facilitaled Client Support Groups
Our support groups provide a saf¢ and confidential space for individuals to come together r¢gularly and openly
discuss any concerns they may have. Confidentiality is a key aspect of th¢s¢ groups, ensuring that all topics
related to life, d¢ath and personal experiences can b¢ shared in a supported and r¢spectful environment.
Each group is led by a specialist facilitator, who helps participants ¢xpress their thoughts and emotions, while
guiding Conversations in a constructive way. These groups are ongoing> and new participants are welcome to
join at any time. To ensure the group is the right fit, anyone wishing to join a support group first has a one-to-
www.themulberrycentre.co.uk

The Mulberry Centre (05349202) (Limited by Guarantee)
Trustees, Report for the year ended 31 March 2025
one meeting with our Counselling Lead, who will assess their suitability. To maintain a supportive and
nwiageable environment) group sizes are limited, with the largest group having a maximum of twelve
attendees. Currently, we three facilitated support groups:
Cancer Patient Group. This group meets weekly, and is open to those cU￿entlY living with ￿ncer.
Bereavement Group: Meeting fortnightly, this group is for individuals who have exp¢rienced the loss
of a loved one.
Men's Support Group.. A newly established group that meets monthly, offering support to men
impacted by cancer, whether as a patient, carer, or in the context of bereavement.
Each of these groups provid¢s a crucial space for connection, sharing, and mutual support, ensuring that
cv¢ryone affected by cancer or loss can find the care thcy need.
ComplÉmen¢ary Therapies
The Mulbery Centre offers a variety of therapies, free of charge, to help improve the quality of life for ihose
affected by cancer. These therapies are designed to cornplement ¢onv¢ntional cancer trcatm¢nts, working
safely alongside them. It's important to nol¢ that our therapies are not intended to treat cancer itself, nor are
Ihey a substitute for medical treaimcnt. They are provided lo support individuals in managing the physical,
emotional, and psychological impacts of ¢ancer, enhancing overall well-being during their journey.
Cornplementary therapies are carried out by highly qualified and professional practitioners who have gone
through a rigorous selection, induction, mentoring and training process. All hold th¢ir own personal insurance
and professional indemnity, are registered with the Complementary and Natural Healthcare Council (CNHC)
and adhere to a professional code of conduct.
Our offerings consist of Massage, Aromatherapy as massage or inhaler sticks to help with symptoms of cancer
or its treatment, Reflexology, Reiki, Shiatsu and Acupuncture, and clients are invited to attend a course of any
one of these iherapies. Emotional Freedom Technique (EFT) is offered as a group workshop as well as a one-
to-one therapy regardless of whether a client takes up a course of one of the other complementary therapies.
Wellbeing Classes- Reltuation Techniques and Movement Classes
We continue to off¢r a very successful 6 wcck 'Relaxation and Breathwork, online session every Tuesday
morning, as well as an advanced session once a month. The advanced session serves as a refresher for those
who have completed the initial course, allowing them to r¢visit and reinforce the techniques they'v¢ l¢arned.
In addition to relaxation and breathwork, we provide a variety of movement classes designed to address both
physical and social needs. Our Yoga offerings arc diverse, including Yoga Chair Dance, Yin Yoga, Sealed
Yoga, Yoga for Prostate Health, Yoga for Breast Cancer, and Yoga for Menopause. We also offer Pilates, Tai
Chi and 'Move it or Lose it, sessions, all aimed at promoting health and encouraging movement.
For clients who ar¢ unable to attend ¢lasses at the Centre, we have successfully extended our movement
classes to be conducted outside the Centre this year, ensuring that our supp)rt reaches those who need it. no
matter their location.
Informative Workshops and Sociaucreative Activities
The Mulberry Centre has ¢8tablished a diverse rang¢ of inforniative workshops and social and cr¢ative
activities that address the physical, psychological and practical needs of our cli¢nts. This year we've been able
to expand our offerings and deliver mor¢ face-to-face sessions, including our popular Health Walks, as w¢ll as
more leisurely social walks. In addition, our programme has included Mandala Workshops, Watercolour
Classes, Book Club, Creative Writing, HeadscarfTying, Bra Fitting Workshop, Dealing with Emotions when
Cancer Treatment Ends, Empowering Carers, How People Grieve, Prostate Cancer Talk, Social Coffee
Mornings, Arts and Crafts Workshops, Focused Nutrition Workshops, Managing Stress Workshop, Wig
Workshop, Look Good Feel Better, and a Welfare and Benefits Workshop. All these workshops were
developed in r¢spoThse to client needs and hav¢ been highly evaluated. Feedback Indicat￿ that they have
successfully helped participants feel more confident and reduced stress l¢vels, which has b¢en incredibly
rewarding.
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The Mlllberry Centre (05349202) (Limited by Guarantee)
Trustees, Report for the year ended 31 March 2025
Legal Informa¢ion Service
We have established a partnership with a locally-based firni of solicitors, who provide monthly onc-to-one
sessions to our clients, including patients, carers and the bereaved. These sessions cover important matters
such as wills, probate, estatcs and power of attorney.
One of th¢ t￿St¢eS of The Mulberry Centre is also a director of this firni of solicitors.
Welfare and Benefils Information Service
Cancer has a profound impact on the financial aspects of people's lives, particularly during periods of high
inflation. rising interest rates, and uncertain economic conditions. Many of our clients and carers find
themselves Overwhelm￿ by both a cancer diagnosis and financial challenges, including job loss, which can
Icad to logistical issues such as housing problems. Often, they are unaware of ihe financial support availabl¢
to them, and thc emotional toll of their situation makes it difficult to complete complex fornis or navigate
through assistance processes. Having access to financial help and understanding what support is available can
signiFicantly alleviate stress during such a challenging time.
This year, thanks to ￿ndirtg receivd, we have employed a Welfare Advisor, who works five days a week to
offer Welfare and Benefits advice to our clients. Through this role, we have been able to significantly reduce
stress by providing essential infornlation and guidance on a range of issues, including benefits, housing
concerns (through refe￿alS to the London Borough of Hounslow), grant access, and pensions.
Community Engagement
A key priority has been to strengthen referral pathways to The Mulberry Ccntre through local health services,
ensuring that people hear about us at the earliest stage of their cancer journcy. In the past year, we participated
in local fayres and fetes, while also continuing to offer online inforniation and presentations within the
community. We maintain strong working relationships with WMUH, local Macmillan ccntres, GPS, social
pr¢scribers, and local care homes and hospices. This collaborative engagement serves to raise awareness of
The Mulbeny Centre, ensuring people have access to the support they need, and empowering them to prioritise
their health and wellbeing. We also signpost our clients to other support networks in the area when
appropriate, enabling us to provide a holistic package of car¢, tailored to the individual needs of each client.
The Chicf Executive represents The Mulberry Centre on the Executive Board of the Hounslow Community
Network and is a co-opted member of the Healih and Adult Care Scrntiny Panel for the Borough of Hounslow,
ensuring the Centre is up to speed on local initiatives and plans. The Chief Executive also attends a monthly
meeling of the Hounslow Localities Community Hub Partners Working Group. The Volunteer Lcad has
initiated contacl with many local Schools and Universities and keeps in regular contact with Richmond, Ealing
and Hounslow Community Voluntary Services. The Head of Client Services sils on various Community of
Practice and steering groups, including for end-of-life, mental health wellbeing. and suicide awarenes$.
We continue to publish articles on our website and distribute them in local newsletters and e-Newsletters.
This year we have strengthened our links within the local community, and have b¢en able to increase our reach
and offer our support and servi¢¢s to clients from sites outsid¢ of the Centre.
www.themulberrycentre.co.uk
io

The Mulberry Centre (05349202) (Limited by Guarantee)
Trustees, Report for the year ended 31 March 2025
Our Clients
This year, The Mulberry Centre welcomed 904 new client registrations, refl￿tIng sustained and growing
demand for our wide range of support services. In total, we supported 1,555 unique individuals, including
both newly-registered clients and those continuing their engagement from previous years. In addition to
forn]al registrations, many othws accessed inforn]al support, such as one-off emotional guidancc or
conversations with our team. Overall attendance across all services reached 10,484, demonstrating the high
level of ongoing client engagement, with many individuals returning regularly for counselling, complementary
therapies, wellbeing activities, and other support.
Total cli¢nt attendances during the year at sessions of various kinds were as follows:
TOTAL CLIENT ATTENDANCES 2024-25
Session Description
Welcome sessions, and emotionavfinancial and other support
(incl. Macmillan granÉS, befr£ending. Health Needs Assessmenls, wellbeing calls, info given,
and l..1 Welfare & Benefils sessions)
One-to-one Couns¢lling and Coaching sessions
PCP - Emotional Support & Cornplernentary Therapy
Support Groups
One-to-one Complementary Therapy sessions, including to chemothcrapy palienls at WMUH
Wellbeing Classes
Infonnative Workshops
Social and Creative Activities
Tolal
1,881
2,155
500
333
2,058
2,218
694
645
Total
10,484
The Mulberry Centr¢ wntinues to support individuals across a broad section of West and South-west London.
Approximately 80 /0 of our clients live in the London Boroughs of Hounslow and Richmond, with the
remaining 20 % coming from Ealing, Spelthorne, and other nearby areas. While our physical location is in
W¢st London, we remain committed to ensuring our services are accessible to anyone who needs them. Wc do
not impose any geographical restrictions on eligibility, reflecting our inclusive approach to care and support.
Maklng it possible
The Mulberry Centre could not reach and support so many pcople affected by cancer without the dedication of
our staff, contractors, volunteers, donors and other supporters. We are de¢ply grateful to everyone who has
helped us dcliver our servircs, raise vital funds and kecp The Mulberry Centre running.
Siaff and conlraclors
To deliver The Mulberry Centre's services and to manage our fundraising and key support activities, we are
fortunate to have a team of d¢dical¢d professionals, who are deeply all￿ed with our mission and values.
During the year, our staff team consisted of twcnty-one positions, including four full-time roles.
Having a strong value proposition lo attract and retain good people is one of our strategic priorities. We work
hard to create a happy work environment for our staff, and we support a healthy work-life balance, encourag¢
greater collaboration and team-spiril, support prof¢ssional and personal developm¢nÉ, and provide flexible
working hours, as wcll as hybrid and homeworking options. We also pay at least the London Living Wage,
provide a range of employee benefits. promote diversity and inclusion, and support each of our employees
individually with care and compassion, in the sam¢ way that we expect they will support our cEients.
We continue to actively involve our staff in shaping our values and five-year strategy, ensuring they have a
voice in decision-making. Our quarterly staff days bring the entire team tog¢ther to share insights, list¢n to
one another, connect, and discuss key priorities.
vnww.themulberry¢entre.co.uk
li

The Mulberry Centre (05349202) (Limited by Guarantee)
Trustees, Report for the year ended 31 March 2025
Volunteers
Volunteers are vital to the work of The Mulberry Ccntre. The wide range of counselling and therapies we
provide, outlined earlier in this report, is made possible by skilled professionals who generously donate their
time and expertise. We also rcly on volunteers to welcome visitors, support fundraksing events, and assist with
the day-to4ay running and upke¢p of the Centre. Their dedication and generosity are at the heart of what we
At the end of March 2025, our core volunteer team was as follows".
Complementary and Group Therapists
Counsellors & Coaching
Workshops & Social Activities
Welcomcrs
Community Engagement
Fundraising and Administration
Telephone Befricnders
Estates and Facilities - gardeners and general help
Trustees & Patrons
TotAI
31
25
18
25
21
16
18
170
In 2024-25, our dedicated volunteers generously donated a total of 11,781 hours to The Mulberry C¢ntre.
The majority of our volunteers are directly involved with clients, making it essenlial that we uphold rigorous
scl¢ction procedures and provide thorough induction, as w¢ll as ongoing training and professional
development.
We are incredibly fortunate that the mission and work of The Mulberry Centre continu¢ to attract dedicated,
high calibrc volunteers. The trustees and management team would like to express their heartfelt appreciation to
all who hav¢ 80 generously given their time. Their enthusiasm and professionalism embody the values at the
heart of The Mulbery Ccntr¢.
Financial support
The Mulbw Centre's facility on the West Middlesex University Hospital ('WMUH') campus was created
using charitable funds raised specifically for that purpose. The site has been secured by means of a Ica8C
agreement with WMUH at a nominal a[￿Ual rental.
The Financial Review provid&8 details of our income and donors.
www.themulberrycentre.co.uk
12

The Mulberry Centre (05349202) (Limited by Guarantee)
Trustees, Report for the year ended 31 March 2025
FINANCIAL REVIEW
For the year ended 31 March 2025, our financial statements show a £77,000 operational deficit (incorne less
eXp￿dIture) and a £5,000 unrealised loss on investments. This £82,000 deficit has been funded from reserves.
2024-25 was challenging for fi￿d[aisIng, and we were not able to meet our incom¢ targets in the second half
of the year. Despite this, we increased charitable expenditure as planned, to meet growing demand for our
Se￿iceS, and completed an important IT cloud migration project (with National Lottery funding).
Addressing financial sustainability is very important for The Mulbeny Centre's long-terni success, and this
will be a key priority for 2025-26.
Income
Income decreased slightly to £648.(X)0 (2024: £668,000). A broad breakdown of income during the 12 months
to 31 March 2025 by sourc¢ is as follows:
£000
National Lottc
Other Grants..
Public Authorilies - London Borough of Hounslow
Charltable Trusts and Foundations
Contracts:
West Middlesex University Hospital Palliative Care Pathway {PCP) Project
NHS South Wesi London
West London NHS Trust
Education Ccntre Course fees
Individual Givin
acies
Fundraisin
Events and Su
Communil Grou
sIClubs
Co
orates
Investment Income and Bank Inleresl
Other Earned Income
Total
Communi
Fund
141
117
187
30
25
68
orter-led Challen
es
32
17
648
Grants from the National Lottery? London Borough of Hounslow, and Charitable Trusts and
Foundations contributed almost 70 % of total income. We highly value our partnerships with funders who
have supported our work for many years, often with multi-year grants which really help us plan for the future
with confidence. We also successfully developed r¢lationships with n¢w funders this year.
Note 13 to the financial statements sets out the detail of the Restricted grant income. This has provided
significant funding towards the cost of our full range of charitable activities, and volunteer developm¢nt and
support, as well as supporting our move to a full IT cloud environment, and allowing us to rq)lace the boiler.
Some restricted grants for time periods extending bcyond the year end, and will be spent in the n¢xt
financial year. We also received £6,000 restricted grants for 2025-26 projects, which ar¢ tr¢ated as Deferred
Income in th¢ aw)unts.
Contract income includes our Palliative Care Project at the West Middlesex University Hospital, which falls
under the Ch¢ls¢a and Westminster NHS Foundation Trust. We also had contracts with the NHS South West
London Tntegrated Care Board Health Inequalities Fund, for Community Engagemcnt activities in the London
Boroughs of Richmond and Kingston, and with West London NHS Trust, for services and community
engagement to the local BAME population affected by cancer. The two NHS contracts endcd in 2024-25.
Our Education Centre launched this year, and we received £3,000 income from courses which giv¢ accrcdited
oncology qualifications to compl¢mentary therapists in thc arcas of aromatherapy, massage, and reflexology.
Income from Indivlduals Legacies, Events, Supporter Challenges, Community Groups and Clubs and
Corporates contributed almost 20 % of the year's income, and we are seeking to grow these areas to diversify
our income. Earned Income also increased, due to higher bank interest rates.
www.themulberycentre.co.uk
13

The Mulberry Centre (05349202) (Limited by Guarantee)
Trustees, Report for the year ended 31 March 2025
Our "Hope Under the Tree" Christmas appeal raised an amazing £25,000- a big thank you to all who made
this a success. Whether you attended our"Music and Market" event, ￿tered our Christmas raffle or donated
prizes, held Christmas jumper days, joined us for the Rotary TwickeDham-upon-Thames Christmas collection
(with Santa), did a ￿ndraiSer over the festive season, or made a donation, your support truly mad¢ a
difference. We also held a Plant Sale and Spring Raffle, and a bucket collection around Twickenham stadium
for the Gallagher Premiership Rugby Final. Our brilliant supporters raised amazing amounls of money with
walks. runs, cycle rides, tr¢ks, raffles, golf days, and our Trustees raised £1 0,000 with a Iok sponsored walk in
Bushy Park. We thank all the local community groups and companies who selected The Mulbery Centre as
their charity of the year and partnered with us. We continue to ￿cOurage regular giving) and for those who
prefer card over cash, we now have contactless donation devices available.
From time to time, The Mulberry Centre receives legacies. wc are Most grateful thal individuals choosc to
express their appreciation of our work in this way. We received just one legacy tolalling £2,000 this year.
We rully appreciate the generosity and efforts of everyone who makes donations and raises money for us,
including our staff, volunt¢¢rs and supporters in the wmmunity. We rc¢ognis¢ the extraordinary dedication
and enthusiasm of all those who organise imaginative events to support us and we gratefully thank everyone
who, both alone and in teams, take on often heroic challenges to support what we do.
We would also like to thank all the organisations that supported The Mulberry Centre in this financial year,
among whom are the following:
Barnes Choir
Boslon Manor House
Cadent (matched giving)
Che15¢a and Wesiminsler NHS Foundation Trust
Chiswick House & Gardens Trust
City Bridge Tru51
Clare King Charitable Trust
CP Cases
Farrer-Brown Charitable Trust
rriends of Plane Saver
Garfield Weston Foundation
Gamer & Hancock Solicitors
Gowling WLG Charitable Trust
Grove Park Primary School
Hampton Fund
Hampton Inspired Hub
Heathrow Community Trust
Hillier Garden Centres
Hounslow Borough Council
Inspire Hounslow
Islcworth & Hounslow Charity
Isleworth Lodge. Provin¢¢ of Middlesex
Isleworth and Breniford Sorting 0￿1CC
Isleworth Town Primary School
Kew Village Market
Lampton School
Expenditure
Total Expenditure was £725,000 (2024: £669,000). Although we keep a close eye on costs to mak¢ the most
of our resources, we continued to inv¢st in our people, transitioned to a fully cloud-bas¢d IT environm¢nt, and
introduced a n¢w fundraising CRM system. The expendimre reported in the accounts does not include the
time cost of unpaid volunteers who deliver many charitable activities and support our ￿ndraisIng.
£555,000 (2024: £511,000) - 77 % of th¢ total - was spent on charitable activities (our programmes of help and
support to peopl¢ dealing with cancer) and to kcq) The Mulberry Centre up and running, and operating
effectively and efficiently.
£170,(K)0 (2024: £158,000) was spent to raise funds, to enabl¢ our vital support to continue and expand. this
includes the costs of the small ￿ndraising team and fundraising activities.
London Mardthon Foundation
London Welsh RFC
Mortlake Crcmalorium
National Lottery Community Fund
NHS South West London
Pink Ribbon Foundation
Richmond Foundation
Rotary Club of Twickenham-upon-Thames
Russell Finex
St Jame8's Place Charitable Foundation
Sir Jules Thorn Charitable Trust
Teddington Choral Society
Tesco (Twickenham Extra)
The Childwick Trust
The D'oyly Carte Charitable Trust
The Elizabeth Frankland Moore and Star Foundation
The February Foundation
The Hampton Wick United Charity
The Hobson Charity
The Hospital Saturday Fund
The Royal Oak Isleworth
The Shanly Foundation
The Squire Patton Boggs Charitable Trust
The Worshipfvl Company of Parish Cl¢rks
Trinjan Women's Social & Community Group
West London NHS Trust
www.themulberycentre.co.uk
14

The Mulberry Centre (05349202) (Lirnited by Guarantee)
Trustees? Report for the year ended 31 March 2025
Reserves and Reserves policy
At 31 Ma￿h 2025, we had £346,000 in total funds (£63,000 in restricted funds and £283,000 in unrestricted
funds). Free res￿v¢S (unrestricted funds less tangible fixed assets) were £240,000 (2024: £339,000).
Our R¢scrves Policy is designed to ensure that we hold sutTicient funds to maintain the charity's activities, to
meet any short-terni drop in income or unexpected expenditure, to provide a contingency against unfor¢se£n
challenges, and to allow invcstment in projects and strategic initiatives. A healthy level of reserves underpins
the future sustainability and financial resilience of The Mulbcrry Centre. Reserves arc hcld mainly in cash and
readily r¢alisable investments.
Our aim is to hold free reserv¢s of between three and six months of the operational expenditure expected for
the following year. The Board of Trustees considers that this target range provides sufficieni flexibility for
operational requiranents, and protection againsl fluctuating income or expenditure, whilst at the same time
ensuring that we do not retain income for longer than required.
The financial deficit in 2024-25 has been funded from reserves. At 31 March 2025, our free reserves of
£240,000 were 3.7 months of expenditure budgeted for 2025-26, which is at the lower end of our target range.
Addr¢ssing financial sustainability is very important for The Mulberry Centre's long-tenn success, and this
will be a key priority for 2025-26.
Investments
Our Investment Policy and the overall investment risk appetite was reviewed by the Board of Trustees this
year.
At 3 l March 2025 we held £145,OCrfJ (2024: £150,000) of investments in poolcd investment funds for charities,
to provide an investment r¢turn (from income and growth in capital), with long tenn protection from inflation,
within an acceptable level of risk. We invest in funds which adopt clear ethical and responsible investment
policies, including no investment in companies whose primary business is involved in tobacco or alcohol. The
small £5,000 unrealised investment loss, duc lo world stock market volalility at the end of the financial year,
was offset by £4,000 investment income received.
At 31 March 2025 we also held £188,000 (2024: £311,000) in bank current and savings accounts. We aim to
keep at leasl two months, operational expenditur¢ in cash and short-tenn d¢posits, to meet day-to-day
requirements.
FUNDRAISING
The Mulberry Centre is registered with the Fundraising Regulator, and committed to the Fundraising Promise
and the Code of Fundraising Practice. We do not use contracted third-party ￿ndraising suppliers.
Most people who donate to us want to know how their money is making a difference. We ask whether they'd
like us to keep in touch with them, so we Can updat¢ them on our work and how they've helped us. From time
to time, we ask supporters if they'd like to support us further- for example, by increasing their donation or by
taking part in a particular event. We ask supporters how they'd pr¢f¢r us to communicate with them. We give
them the option to let us know if they prefer less contact or no longer wish to h¢ar from us, and always r¢spect
their wishes. We do not sell or share personal details to third parties for the purpose5 of marketing. Our
website includes our privacy statement.
There were no complaints received regarding fundraising for the year to 31 March 2025.
www.themulberrycentre.co.uk
15

The Mulberry Centre (05349202) (Limited by Guarantee)
Trustees? Report for the year ended 31 March 2025
PRINCIPAL RISKS AND UNCERTAINTIES
Risk management
The Mulberry Centre's Risk Management Policy is to identify, evaluate and monitor risks, in order to
eliminate them or manage them to acceptable levels. This is done through a risk register, and systems, N)licies
and procedures designed to minimise the impact on the Charity should risks materialis¢.
We consider strategic high-level risks (which require the attention of both ihe management team and the Board
of Trustees), and operational risks (which concern mainly internal processes and controls, manag¢d through
effectiv¢ systfflns and good practices). Risk management is an integral part of the Charity's decision-making
and is incorporated within our strategic and operational planning. The Board of Trustees regularly discusses
continuing and emerging major risks, and whether priority action is needed to effect better control.
Major rlsks
During the year, the Board has discussed the following major risks:
Income and Flnaneial Sustalnablllty." Income fell in 2024-25 and this year's financial deficit wa8
funded from rescrvcs. We are largely fjjnded by voluntary donations, and the fundraising
environment is challenging: public authorities have reduced their budgcts, charitable trnsts and
foundations receive more applications than they can support, and cost-of-living pressures impact
supporters, abTrlity to make donations. W¢ need income growth to meet the demand for our services,
and pay compctitive salaries and benefits to our people (and m¢¢t the higher employer national
insurance costs in 2025-26). The fimdraising team is being strengthened, and fundraising r¢-focused.
C08ts are also being reviewed lo cut any unnecessary spending while keeping key services running.
People: We face some challeng¢s to attract and retain the right people with the skills and expericnce
we need. and we are highly dependcnt on a core group of staff. We are focused on staff and volunte¢r
development, leadcrship succession planning as the Centre grows, and evolving the organisation
stThcture with the support of the Organisational Desi￿ group. We plan to improve the diV￿8￿ty of the
Board of Trustees, to reflect thc communities we serve.
Clients: Clients are at the heart of what we do, and we havc a comprehensive set of policies and
procedures for all contacts with clients, and io ensure complianc¢ with best practice and legislation,
which are overseen by the Service Delivery and Development group. Although The Mulbcny Centr¢
does not engage in clinical medical activities, the Board is aware of the issues that may arisc from
facc-to-face contact with a larg¢ number of individuals, which may involve a combination of
inforn)ation provision, signposting, couns¢lling and therapy. We have an agreed wlicy on the
safeguarding of vulnerable adults and children.
Staff ¢mployment and voluntecr placements are conditional on the provision of a satisfactory
Disclosure and Ba￿Ing Certificalc (DBS) of a level appropriate lo ¢ach post (in addition to the nornlal
ref¢rence process). people must hold relevant qualifications and insurance, and undertake induction
training. W¢ have public liability insurance which covers volunteers while they are volunteering. In
addition, counsellors and therapists must have Èheir own annual prof¢ssional indemnity insurance
cover, and have valid registrations with their professional bodies.
Growth in demand: To meet thc higher demand for our s¢rvices, as more peopl¢ are diagnosed with
cancer and at a later stage, we must resourc¢ ourselves properly, address the capacity oonstraints of
our centre, and increase income. These are all key pillars of our strategic plan to 2027-28. Our new
'Education Centre, for complem¢ntary therapists launched this year. The opening of the new
Ambulatory Diagnostic Centre at WMUH in 2026 also offers an exciting oppothnity to expand our
services and outreach.
Information Security: We are alert to the risks of cyber-attacks, and technology such as
Artificial Intelligence (Al). We tnoved to a fully cloud-based IT environm¢nt this year. Th¢ Mulberry
Centre is r¢gistered with the Infonnation Commissioner's Office (ICO), and all personal data is
processed in line with the Data Protection Act.
Investment volatfility: The Board discussd the "risk appetit¢" for investments as part of the
Investment Policy review this year, and the Finance Committe¢ monitors investment perfomiance.
www.themulberrycentre.co.uk
16

The Mulberry Centre (05349202) (Limited by Guarantee)
Trustees, Report for the year ended 31 March 2025
STRUCTURE, GOVERNANCE AND MANAGEMENT
Form of organisation and governing documents
The Mulbery Centre opened ils doors in 2001. It is a charitable company limited by guarantee, incorporated
and registered as a charity in 2005. The company is governed by its Articles of Association, which sets out the
Charity's objects and powers. In the event of the charity being wound up, the liability in respect of the
guarantee is limited to £10 per member of the charity.
Board of Trustees
The business of The Mulbery Ccntre is governed by the Board of Trnste&8, each of whom is also a member
and a director of the company. The Articles provide for a maximum of15 Trustees, and there must be at least
5 Trustees. One-third of the Trustees retire by rotation at each annual general meeting. Trustees may serve up
to fiv¢ consecutive tern)s. Thc Board of Trustees may del¢gat¢ thcir fijllctions to a committ¢¢ of at leasl two
Trusl¢es.
The Board of Trustees seeks to ensure that the diversity of the Trustee body reflects the range of needs of the
charity, including skills and knowledge in providing services in the voluntary sector, fundraising, clinical
experience as a health professional caring for cancer patients. and operational management.
Appointments of Trustees are decided by the Board, based on consid¢ration of candidates by a panel of three
existing Board members (one of whom must be the Chair).
N¢w T￿Stee8 undertake an induclion programme suitable to th¢ir needs, which includes the provision of key
documents and information relating to The Mulberry Centre, a tour of the Centre, introduction to the Chief
Exe¢uliv¢ and key staff, and an outline of th¢ duties, responsibilities and obligations of being a Trnstee. An
appropriate existing Trustee will also help bring the new Trustee up to speed.
Governance and organisation
The Board of Trustces me¢t8 at least four times a year, and usually also has an annual away day. The Board is
collectively responsible for the governance of The Mulberry Ccntre in accordance with the Articles of
Association and its charitable objectives.
The Board is responsible for determining the strategic direction and policies of The Mulberry Centre. With the
updaied strategy in place, the Board's Strategy Committee was paused last year, it will be rcconvened if a
strat¢gic issue requires in-depth discussion. The Board also has a Finance Committee.
The Chief Executive is responsible, within the agreed framework, for the overall manag¢ment of The Mulberry
Centre and leadership of the team of staff and volunteers. Key roles include developing and implementing
service enhancements, fundraising and promotional strategy, staff recruitment and development, and building
relationships with stakeholders. The Chief Executive is assisted by a Management Team as set out on Page 19.
A number of operational "Dynamic Groups", with joint membership of staff and trnstees, support the
implementation of our strategi¢ priorities. This year, these groups were focused on Fundraising and
Relationships, Service Delivery and D¢v¢lopment, PIUMarketing and Communications, and Organisational
Design. We hav¢ also 8¢t up a planning group for th¢ 25th anniversary events in 2026.
The Board supports the principles of good governanc¢ set out in the Charity Governance Code for smaller
charities. A review this year concluded that we are in broad compliance with the Code's recommendations. A
f¢w areas were also identified where we might improve or r¢view our approach. We will regularly review our
governance approach, and ensure that th¢ Board reflects the balance of skills, experience and div¢rsity needed.
www.themulberrycentre.co.uk
17

The Mulberry Centre (05349202) (Lirnited by Guarantee)
Trustees, Report for the year ended 31 March 2025
Remuneration policy
We recognise that we have a duty to deliver our services effectively and maximise the use of our ￿SOurCes.
To do this, we need to attract and retain divers¢> generous and experienced professionals, with the right Skills,
knowledge and exp¢ri¢nc¢, and pay them fairly and resp)nsibly.
Thc Board decides the remuneration of the Chief Executive, and, taking advic¢ from the Chief Executive,
detern]in¢8 Staff salaries and contractors, rates. We take into account markct forces affecting reCrUitm￿t,
benchmark against available infonnation, and seek to pay salaries that are affordable and sustainable.
Reference information
Charity name:
Charity registration number:
Company registration number:
Registered office and
operational address:
The MullKry Centre
1108999
05349202
The Mulberry Centre
West Middlesex University H08Pital
Twirk¢nham Road
Isleworth
Middlesex
TW7 6AF
020 83216300
talk@thrn]ulberrycentre.co.uk
www.themulberrycentre.co.uk
18

The Mulberry Centre (05349202) (Limited by Guarantee)
Trustees, Report for the year ended 31 March 2025
WHO WE ARE
Founder Patron
Jane Kelly
Patrons
Alun Arnistrong
The Rt Hon Sir Vincent Cable
Colonel Jane Davis OBE QVRM TD DL
Mohinder Dosanjh
Paul Kennerlcy RD
Board of Trustees
Aileen McLeish
Piu8 Allen
Christopher Bezant
Dame Jacqueline Docherty DBE
Paul Dunn (from S¢ptember 2024)
Nigel George
Grace Gibbs
Joanne Grinbergs (to May 2024)
Joy Pearce
Suzann¢ Rawcliffe
Gayatri Shah
Heather Taylor
Mathias Winkler-wulff
Chair
Deputy Chair (from sept￿nber 2024)
Se¢r¢tary
Treasurer
Management Team
Raj Athwal
Angle Forero
Daniel O'Brien
Lydia Pl¢ws
Julie Quinn
Chief Executive
Head of Finance and Op¢rations
Head of Fundraising and Engagement (to December 2024)
Head of Fundraising and Engagement (from January 2025)
Head of Client Services
Independent Examiner
Hartl¢y Fowler LLP
27-37 St George's Road
Wimbledon
London SW19 4EU
Principal Bankers
Charities Aid Foundation (CAF Bank)
25 Kings Hill Avenue
Kings Hill
West Malling
Kent ME19 4JQ
w.themulberycentre.¢o.uk
19

The Mulberry Centre (05349202) (Limited by Guarantee)
Trustees, Report for the year ended 31 March 2025
STATEMENT OF TRUSTEES, RESPONSIBILITIES
The t￿￿eeS (who are also the directors of The MulE¢Try Centre for the PUTposes of company law) are
responsibl¢ for preparing th¢ TrLL8tees' Report 8nd the fmancial Stat￿nellts in accordance with applicabl¢ law
and United Kingdom Accountmg Standards (United Kll￿d0￿ Generally Accepted Accounting Practice).
including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and
Republic of Ireland
Company law requires the trustees to prepare f￿anCIal statements for eath fmancial year that give a true and
fair view of the state of affairs of the charithle ¢ompaLiy and of the incoming resources and application of
resouwes, including the income and eXpend1tL￿e. of the charitable company for that period. In preparins those
financial statements. th¢ tTUStees are required to".
scl¢ct suitsble accounting policies and then apply them consistently.
observe the methods and principles in the Charities Statcment of Recommended Practice (SORP).
make judg¢tn¢nts and esttmates that are reasonablc and prudent.
prepare the fu)an¢ial statements on the going concern basis unless it is inappropriate to presume that the
chaTitable company will continu¢ in business.
The tnistees are responsiblc for keeping proper accounting records that disclose with reasonable accuracy at
any tllne the fllknancial position of the charitable company, and enable them to ensure that the fmancial
statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the
company and hence for taking reasonable steps for the prevention and detection of fraud and other
i￿¢gUlarItieS.
This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006
relating to small companies.
Independent Examiner
The Board has detemiined that the charity will exercise its right under Company and Charity Icgislation to an
audit exemption report for the accounting y¢ar endcd 31 March 2025 and has appojnted Hartley Fowler LLP as
Independent Examiner.
Approved by the Trustees on 4 July 2025 and signed on their behalf by:
ileen McLeish
Cbair of Trustees
www.themulberrycentre.co.uk
20

The Mulberry Centre (05349202) (Limited by Guarantee)
Independent Examiner's report to the trustees of The Mulberry Centre ('the Company,)
I report to the charity trnstees on my examination of the accounts of the Company for the year endcd
31 March 2025.
Responsibilities and basis of report
As the charity's trustees of th¢ Company (and also its dircctors for the purpose5 of company law) you are
responsible for the preparation of the accounts in accordance with the requirements of the Companies Act
2006 ('thc 2006 Act,).
Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of
the 2006 Act and are eligible for independent examination, I report in respect of my examination of your
charity's accounts as carried out under seclion 145 of the Charities Act 2011 ('the 201 l Act,). In carying
out my examination I have followed the Directions given by the Charity Commission under seclion 145(5)
(b) of the 2011 Act.
Independent examiner's statement
Since your charity's gross income exceeded £250,000. your examiner must be a member of a listed body. I
can confirm that l am qualified to undertake the examination because l am a registered member of Institut¢
of Chartered Awountants in England and Wal¢s which is one of the list¢d bodies.
I have completed my examination. I confirni that no matters have come to my attcntion in connection with
the examination giving me cause to belicve that..
accounting rccords were not kept in Tcspect of the Company as required by section 386 of the
2006 Act; or
the accounts do not accord with those records. or
the accounts do not comply with the accounting requirements of section 396 of the 2006 Act
oth¢r than any requirement that thc accounts give a true and fair view which is not a matter
considered as part of an independent examination. or
the accounts have not been prepared in accordance with the methods and principles of the
Statement of Recommended Practice for accounting and reporting by charities [applicable to
charities preparing their accounts in accordance with the Financial Reporting Standard applicable
in the UK and Republic of Ireland (FRS 102)].
I have no concerns and have come acTOSS no other matters in connection with the examination to which
attention should be drawn in this report in order to enable a prop¢r understanding of th¢ accounts to be
reached.
Jonaih
Askew FC
Institute of Charter
Accountanls in England and Wales
Hartley Fowler LLP, Chartered Accountants
27-37 St George's Road
Wimbledon
London SW19 4EU
Date: 4 July 2025
www.themulberrycentre.co.uk
21

The Mulberry Centre (05349202) (Limited by Guarantee)
Financial Statements for the year ended 31 March 2025
Stgtement of FlnAnelal Actlvftles for Ihe yeAr ended 31 March 2025
IneorporA(Sng in Ineome ind Exptndliure Ae¢ounl
2025
rclffWdrttll¥Y for ihe
31 .ildr('h ?0)4
Ll•rE*trlrted
T•t*l
RtJirlc*é4
fv*
r•rf•l
ad5
£•••
Iro
Lkhnaioni
iotL4 Lo11￿ Lortiniurtil? ￿"￿)d
117
J6•
.Yul
34
3•4
122
144
li6
44.f
621
bj
OJ
Ji
io
Totsl ljojmp
lJ7
22J
Expo•dlmro
Raisinb,
171
IJJ
iji
36(,
Its9
555
414
J37
725
IJ9
2&0
669
{ioo)
1771
ISI
JJ
ij
iiosi
1121
12
T[￿t￿¥ fiuFL4
1¥ 13
21)
IID21
1121
J2
RrfoAdUadth• ol fu*ds'.
Tc*tJk fwM14 broughi foTh4'&rd
43
3R5
4?X
410
-Yul¥ 13
2¥1
346
4J
Jis
421
LNc$lIl¥li￿ huhts Frth L)1 LI4U.LJL*U I'u74.' £ J JY.LIUi•i
www.thetnulberycentre.co.uk
22

The Mulberry Centre (05349202) (Limited by Guarantee)
Financial Statements for the year ended 31 March 2025
Balance Sheet as at 31 March 2025
Prior year
Funds
2024
£000
Total Funds
£￿0
Fixed Assets
Tangible assets
Investments
43
46
Note 8
Note 9
J45
150
To¢alfiYal assds
188
196
Current Assets
Debtors
Cash at bank and in hand
22
Note 10
188
311
Tolrtl currenl ass&s
199
333
Liabilities
Crditors.. amounts falling due within one year
41
ioi
Notell
Nd current assels
158
232
Net assds
346
428
Funds ofthe Charity
Restricted funds
63
43
Note 13
unrestrict￿ funds
283
385
Note 13
Totalfvn(
346
428
Unrestricted funds include Free Reserves of £240,000 (2024.. £339.000)
The company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the accounting
year ended 31 m￿'cli 2025.
The members have not required the company to obtain an audtt of its financial statements for the accounting year
ended 31 March 2025 in accordance with Section 476 of the Companies Act 2006.
The directors acknowledge their responsibilities for..
(a) ensuring that the company keeps accounting records which comply with Sections 386 and 387 of the Companies
Act 2006 and
(b) preparing financial statements which give a Irue and fair view of the state of affairs of the company as at the end of
each financial year and of its surplus or deficit for each financial year An accordance with the requirement of Sections
394 and 395 and which otherwlse comply with the requirements of the Companies Act 2006 rejating to financiaj
statements. so far as applicable to the charitable company.
These financial statements have been prepared in accordance with the provisions applicable to charitable companies
subject to the small companies, regime.
These fAnancial statements were approved by the Board of Trustees on 4 July 2025 and signed on its behalf by:
Heather Taylor Trustee and Treasurer
www.themulberrycentre.co.uk
23

The Mulberry Centre (05349202) (Limited by Guarantee)
Financial Statements for the year ended 31 March 2025
Statement of cash flows
Yrtr JI Marth:
2023
2024
C￿h a4m frtsoi opernd•8 aedi'lda:
ol ea*h Pro￿d￿l b). lujed Im) opernd•%
1129)
1321
Irom14I'e&dn% acdi'ldu:
li
10
Pw(h*5¢ of fixluTc4. fitiinbs And L￿inpUlC1 LWUiPI)Kml
15)
ed b). (Used Im) IAI'ogdm& •cdi'ld
(123)
<23
334
Cagh and cAsb eq￿l￿alents #i e•d of the )'ur
AnAI of cash and c*sh eqilv&leMts
C￿h * bknk in
Re(oncillatlon of Bet In<omel(eipEndilurt> to Del caih llo*' from operxtin% aetivitlti
Ye•r •d¢d .11 Marth:
2025
2024
In ciinwle%pe4dltuNI for )'¢ar
112)
12
Adfv4tnKillts tsr:
IXTi&xISI(Pik •nonisatioi?
ICMiA41 ltsssu tsn In1￿lM{￿t$
Dlvidthts iJiLYCST fLKtivo4
1131
1101
141
1!6}
(00)
1129)
(32
www.themulberycentre.co.uk
24

The Mulberry Centre (05349202) (Limited by Guarantee)
Notes forming part of financial statements for the year ended 31 March 2025
Accounting policies
General information
The charitable company is Inco￿orated and domiciled in England and Wales. The address of its registered office is The
Mulberry Centre, Twickenham Road, lsleworth, Middlesex, TW7 6AF. The registered number of the company is
05349202. The registered number of the charity is 1108999.
The financial infonnation presented is for the year ended 31 March 2025 and 31 March 2024. The fmancial inforniation is
presented in sterling, and arnounts are rounded to the nearest 'OOO.
Basis of preparing the financial statements
The financial statement5 of the charitable company, which is a public benefit entity under FRS 102, have been prepared
in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities.. Statement of Recommended
Practice applicable to charities preparing th¢ir accounts in accordance with th¢ Financial Reporting Standard applicable
in the UK and Rq)ubli¢ of Ireland (FRS 102} (effective l January 2019),, Financial Reporting Standard 102 'Th¢
Financial Reporting Standard applicable in the UK and Republic of Ireland, and the Companies Act 2006.
The financial statements have been prepared under the historical ¢ost convention, with the exception of investn]ents
stated at market value.
a) Preparatlon of the Ydccounts on a going Concern ba51s
The Iruslees consider that there are no material uncertainties about the charity's ability to continue a5 a going concern,
having regard to the CLtryent fmancial position, the level of reserves, future plans, and ￿tUre cash flow forecasts.
b) Significant accounting judgement5 and estimates
Preparation of the financial statements Tequircs management to make accounting judgements and estimates. The main
areas are considered to be the allocation of c025ts between charithble activities and the cost of raising funds, and the
useful economic lives of tangible fixed assets. The assumptiony are reviewed annually.
Income recognition
Income is recognised in the accounts when the charity is entitled to the income, it is probable that the income will b¢
received, and the amount can be measured reliably.
Grants. are recognised when the charity has been notified in writing of both the amount and payment date, unless the
grant relates to a ￿tUre time period, in which case it is treated as deferred income in the balance sheet.
Income from charitable activities relates to income received for services provided under contracts in furtherance of our
charitable objectives, and Education Centre course fees. This income is credited to the Statement of Financial Activities
when it is earned.
L£gacies are recognised on a case-by-case basis following the granting of probate when the administralorlexecutor for
the &8tate has communicated in writing both the amount and payment date.
Income from donated good8 for resale is recognised when the goods are sold.
Bank interest and dividend income from investments is included when received.
Expenditure
Expenditure is recognised on an accruals basis in the period in which it is incurred. Irrecoverable VAT is Charged as a
cost against the activity for which the expenditure was incurred.
Direct costs comprise expendi￿re attributable to an activity. and the cost of resources shared between activities. The
direct cost of raising funds includes staff cos15, and direct expenditure including event costs. The direct cost of Gharitable
activities relates to providing infonnation and support services to people affected by cancer, and includes slaff and
¢ontra¢for costs. volunteer expenses and supervision, and direct service costs.
Support costs include management Staff, and the costs of maintaining our property, IT, administration, fmance. HR,
insurance and other professional services. These costs are apportioned on the basis of estimated usage of each physical
area of the Centre.
Governance costs are the costs of the external Independent Examiner and legal advice for the Board of Trustees.
www.themulberrycentre.co.uk
25

The Mulberry Centre (05349202) (Limited by Guarantee)
Notes forming part of financial statements for the year ended 31 March 2025
Accounting policies (continued)
Tangible fixed assets and depreciation
Tangible f￿ed assets are stated at cost. Items of equipment ar¢ capitalised where the purchase cost exceeds £500.
Depreciation is provided at rates ￿l¢vIated to write off the cost of each asset over its eXp￿t¢d useful life, namely:
IT equipment
3 years
Other fixtures and fittings and equipment
5 years
Leasehold improvements are amortised over 22 years.
Investments
Investments are included in the Balance Sheet at market value at the Balance Sheet date. The change in market value
since the previous Balance Sheet date is included in the Statement of Financial Activities under 'Net gaiThsl(losses) on
investments, and forn)s part of the net movement in fijnds.
Debtors
Debtors are recognised at the agreed amount due.
Cash at bank and in hand
Cash at bank and in hand includes current and deposit accounts with UK banks, undeposiled cheques and cash.
Credltors
Creditors are recognised where the charily has a present obligation resulting from a past event that will probably result
in the transfer of funds lo a third party and the amount due to settle the obligation can be measured or estimated reliably.
Financial instrumeDts
The Charity has only financial assets and financial liabilities of a kind thal qualify as basic financial instruments. Basic
financial instruments are initially recognised at transaclion value and subsequently measured at their settlement value.
Fund accounting
Restricredfunds are those which are to be used for puryx)ses specified under the ternis of an agreement with the
provider of the particular fimd. Income arising through a restricted fijnd is applied against expenditure which meets the
specified criteria, includin8 a fair allocation of management and support costs. Any unappli¢d balance at the end of the
financial year is reported as part of Restricted Funds.
Unrestricledfunds are donations and other incomin8 resources receivable or generated for the objects of the ¢harity
without further specified purpose and are available &8 general ￿nds.
Volunteers
The Charity benefxls greatly from the involvernent and enthusiastic support of its many volunteers, details of which are
given in our Annual Report. In accordance with the Charities SORP (FRS 102), the economic contribution of general
volunteers is not recognised in the accounts.
www.themulbery¢entre.co.uk
26

The Mulberry Centre (05349202) (Limited by Guarantee)
Notes forming part of financial statements for the year ended 31 March 2025
2. Analysls of Income
Lo rotrlci￿l
nds
21)2S
2024
DDfyailofjs ud Lqtados
141
- Publ ic AuthoiitiL
136
GraThls - Ch&riiAbl¢ Tn￿15 & F(¥wMlallo￿
15]
34
224
[rMli￿.idUa1j. con￿l￿nI1) CffQLkPs. CoryorJl<
Ciitt Aid oft dotution
110
IG2
10
10
16
26
156
56,.
6?1
lacoqbP Charltlble AL11￿￿￿
- Hthlth B(￿)
Eduk*ion C(*ts¢ . ¢oursc (LX
6.1
C)I
Other TrndthR
Salo of ÉknLaloJ swds
Thi. MultxYTr CenlTC fiuthiing C¥￿ts
[n￿￿1n)ent di&'id(IMls and inla￿1
Bmk. iJiiotsI
10
Ttstal Ithcoll
411
2J7
64
Trvw.themulberycentre.co.uk
27

The Mulberry Centre (05349202) (Limited by Guarantee)
Notes forming part of fmancial statements for the year ended 31 March 2025
3. Expendlture
Co*p•Miii* ih*Jwr ffid
Jl .Ildn* 2021
Total
RAAIlD%
lund*
L(100
di
IfM)O
2024
iuoo
£000
Dlred msts
toty llnd contrALtor remuneration and expenlci
'oIun¢¢rr ¢xp¢ns¢s and Super¥'i￿on
Oth¢T direcl iosts
l ot•1 Dlrccl
146
l71
136
477
i#
10
17
158
.1
360
50.1
Allocated support eosts
StAft- Imd &untr￿{lOr r¢mun¢r41ion and expen4e%
(ienerlll OftILc, I'r and Admini5trulioD LosL%
Foiiliiies and Ikprtcknilion
79
6U
-14
41
J?
30
JJ
12
177
106
TotAI Expendhure
170
158
669
cjl w,hic.h iiJiA¥.'
Rejiric'liyl fi'indtns,
LlnrL'JlriL'led fvndins,
Ch•rh•bk *rth,lilts'. '[ h¢ iharii) one rtLtii'ily. lo proi'idc inlurmalion and suppori s¢rviccs ID people ¥ff¢ci¢d by can&ei.
'l-otsl Goi'trniAK¢ L05ts inLluded In SupFlOrt iO%ts ar¢ L3.1100 I ?0?4". L3.000I.
22
Joo
JJ
2Y
IJ9
119
JJ",
JJ3
2J•
4. Nel Income
This is doftL'ialivn tsf £ll,CW I ?0!4. £9.IXX)b In4kpJthi Lx&niin6> filllUAa•llVJI
of iJ,(MX> I !0!4.' £3,LMKII.
5. Staff cosls and numbers
2025
2024
CJIOSS
519
41
4110
Nl L￿AllIb￿li￿￿5
TolAI
591
545
The average number of employees during the year was 21 (2024.. 20), and thc average number of ￿]1-lime equivalent
employees was 15 (2024.. 14).
The Chief Executive was supported by the Head of Client Service4, Cancer Infonnation and Support Advisors, Service
Coordinators, Volunteer Lead, Welfare Advisor, Counselling and Complementary Therapies Leads, the Head of
Finance and Operations, Finance and Operations Coordinator, the Head of Fundraising and Engagement with a
Supporter Engagement Lead, Philanthropy and Partnerships Lead, Marketing and Communications Lead, and
Community Engagement Leads.
The petLsion costs shown in the table above represent payments into (a) the NEST workplace pension scheme and
(b) employees, personal pension schemes.
One employee received emoluments (excluding employer Nt and employer pension costs) between £60,000 and
£70,000 during the year (2024.. nil).
The total employment costs. including employer NI and employer pension costs. for key management personnel
(defined as the Chief Executive and oth¢r members of the Management Team on Page 19) was £217.000
(2024: £212.000). The charity also engaged the services of two members of the Management Team to dcvelop and
deliver complementary therapies courses for the new Edu¢ation Centre. and made payments of £1,000 (2024.. £5,000).
of which £nil (2024: £2,000) was accrued at the year-end.
www.themulberrycentre.co.uk
28

The Mulberry Centre (05349202) (Limited by Guarantee)
Notes forming part of financial statements for the year ended 31 March 2025
6. Trustees, remuneratlon and expenses
No member ol. thc Eloard ol Trus1¢es recciN'cd ani remuneration durinsi the )"car.
In the prior )'ear. one trusiee, Nls Joanne (irinbcrgs pro%'idcd iomplcmentarj, therapies ser•'ices
to the charity.. (or thc Lducation L'.cntrc. and receiN'ed rcmuncrlltion of £?.000.
'I'he Arliclc5 01- Awiialion pcnnii pa)"mcnts lo w￿￿¢¢3 t-or thc supply. o15cTh'iccs lo the charity.
No mcmber ol thc Eloard ol TruAc¢s re¥ei%cd any rcimburs¢menl ol- truAe¢s' cxpenses during the vear
or during the pnor year.
7. Taiatlon
'I'h¢ charity is exernpi I'TOrn rprpoiation tsx on its charitsble aclil'itie
8. T￿SIble Flxed A$8ets
Ilttlaol *nd
puter
l.easehold
Totsl
£Mo
£•
Cosl
Ai bcgil￿ift% of %'Liir
14tition5
53
io?
DI>￿￿5&[5
At ead o( )'eAr
49
49
98
Depr¢dado•lAmortlA•d•
Al b¢&iinning of )'¥w
41
13
DiswsAIs
Al emd ol )'ear
4•
15
et b￿k •'•l¥e at brylnnlnR of Ihe vear
et b￿k i'&lue a( elld of the yt4r
i•
46
4.1
Th% fix&*J Assct disposals WLTL old fiJJl J 41&PTLX'ialLd ioinputLY Lyulplllall.
9, InveJtments
2024
£•••
Market ai be%lnnlni of th* vear
140
137
gain I luss'l on rLTh'alua£io
Market i'•l•t •1 ead ol tbt year
tn¥tslnitht> UIL in piiulLryJ kni'¥Ytn)L￿z tiuNis. liith*JbLd ii) LIIL UK b%, L'CLK ￿ JLVII)" tr￿nd niUn¥bDLT.
www.thernulbe￿Ycentre.Co.uk
29

The Mulberry Celltre (05349202) (Limited by Gwdrantee)
Notes forming part of fmancial statements for the year ended 31 March 2025
10. Debtors
2•25
£•oo
2•24
£•oo
PfqWThalts
Ckn I1￿,1Udillg gJant,'COJllrurt funding)
Tot*1
li
22
I l. Crtdttors: nts fAIIIDg due wlthln one ytAr
2025
£•q•
2•24
£•oo
Tax*ion an4154xiaI SLxwiI
10
Olkn acdiio
20
15
16
55
Totsl
41
12. De(trred Income
2125
2•24
£•oo
Deferréd iAconbE it bLsIAA lth£ o( yeAr
Rel￿￿ lo inwmL. duTiAb iljc )'
tnamie d¢faToI in ihc
In¢ome at eDd of )'ar
1551
88P
5$
55
tkfufal inwni¢ is grafti incom¢ rcL'Cii'LxI in for pn)JLXig in lh¥ DIMI fiDiiniid y￿.
I EthKMion Cffitre i￿u￿¢ fccs rttcits,L￿ in ￿￿'snC<.
www.themulberycentre.co.uk
30

The Mulberry Centre (05349202) (Limited by Guarantee)
Notes forming part of financial statements for the year ended 31 March 2025
13. Movements of Funds
BalaffiL￿
IAp
2024
I￿.￿in£
EApaMIiiufy'
£000
T￿l[Ly11
2025
Resfritied
A$s¢￿￿thi Kej. Support SIYI'I¥L
AddiiioDal fiukliftd ftsr rr Lluud fvlibrBiiun projtti
PubU¢ A¥tkDrfda'.
Lg11." Llk INI i￿Pport i&Th'kL
IJH.. FA oCLif¢ itsPPL)n
LBFL.
LB TrL. Ih'dfatt & BttsEfits
4b
146
4CI
Ch•rlt•bl• ••d F•imd*d•ii:
FWA,. Siiiff
R14*mfjfyl FwAth*itsft', trfLife in LPR¢JT
City Bn￿e fJ)ML, S4JPXt tts Latsdts￿ 65
. Wd4JXLe MJtS£llKnL, Kty SuppJrt Sthi
40
1401
Ilj
Si Jm#'i pl￿ c1￿11￿ble FI￿Nd￿l0￿. cUun￿l
Piibk Riikn F.Ihthtiuhd lup￿ L¥ bMJi ainiLy
IY(ty.ly C•n¢ Cbwitjbli Tnth.. W¢lwrn¢ Imfwni4ti
The Chkld4*i& T￿￿1. AEI Su%icrA
& IIvw414J*, Lhwily.. ComrnuEUry in IlouaAI*
lu
Clr CLviEJi4e Tn￿,, Thcryira
The ChK4'1y.' NN. BoiJ¢r
is)
41
'I'ol¥l ReArkted & undi
4J
Uortjtrkied ￿.￿adI
3*5
2X
'lo¢•l Fo•ds
428
146
Note5:
LBH: London Borough of Hounslow
LBRUT: London Borough of Richmond upon Thames
The transfer from Restricted to Unrestricted is expenditure on fixed assets, to fvlfil the puryose of the grant.
www.themulberrycentre.co.uk
31

The Mulberry Centre (05349202) (Limited by Guarantee)
Notes forming part of financial statements for the year ended 31 March 2025
13. Movements of Funds (continued) - Prior Year
BoiAt)iL% at
1 .4prll
E.XVLmdiiu
2(124
£(K
£ouo
£(K
R¢rtricl¢d
.N4dollRJ Lotttvj c￿￿￿1v￿lI> FuAd:
'.IkViIiC. knwiNLiii Su1..￿11
Pubue
L8H.. Li(4 afyl Iuptybn >¥r%'itL
LFJH.. %ttPP)rt
L8H.. lifb $Lpi￿lI
L8H.. ConiMLtniiy
34
Il&
14
FuTrJ.. Sijff
L iiy TnLST'. SupFon 10 LundviLr% 6<
I￿. FLNAn¢L*lion'. L OLJLJ&llii:¥
Si jani￿,> Pl￿. L harit&41i Pl￿n￿l￿¢).' L'LrtU)%¥llii:
Pink Ribb)n Pound¥ii04.' EmiFIIL•.uI &UPlJun or br￿51 ilLftIL4
. LniiiKI I'tsJrirN.' Srjppon lu 114mp4¥11 ￿'L& rc%its¢i)I
H&Q
Ik. Diliwi L knrity.. QvLIYLk41in￿ rLWlUfi blin
LSPifL }luw￿l￿￿'. IW'clii)m4 knjtsifiknljt &. bi(tsnJxilliTrt
192
l olal Rryirl¢ted fr'uoth
17
4J
Llnrcstrkid b'uods
41ts
428
Notes:
LBH.. London Borough of Hounslow
LB Ealing.. London Borough of Ealing
LBRUT.. London Borough of Richmond upon Thames
www.themulberycentre.co.uk
32

The Mulberry Centre (05349202) (Limited by Guarantee)
Notes forming part of financial statements for the year ended 31 March 2025
13. Movements of Funds (continued)
Description of Restricted Funds:
National Lottery Comrnunlty Fund.. Funding from the Reaching Communities pro¥ramme towards ihe Welcome &
Assessment, Counselling and Therapie5 services. Additional funding in 2024125 foT the IT cloud migration project.
London Borough of Hounslow (LBH): A range of funding in both years for end-of-life support alld beieavem¢nt
support and counselling services in Hounslow. Funding has also been received for community engaggment activities,
and io provide welfare & benefits advice and support in Hounslow.
Spelthorne Borough Couneil: Funding in 2023124 towards the cost of supporting residents from the Borough of
Spelthorne for all services.
London Borough of Ealing: Funding in 2023124 iowards the cost of providing support service8 to the local BAME
population affected by cancer, to improve their mental wellbeing, and for community engagement in Ealing.
Hampton Fund.. Funding towards staff costs to provide services for beneficiaries from Hampton Fund postcodes.
Iknchmond Foundydtlon (previously Richmond Parish Lands Chydrlty); Funding in 2024125 towards support and
infonnation services for people affected by cancer in Richmond, and io support residents with an end-of-life diagnosis.
Funding in 2023124 was for Community Engagement aclivilies in LBRUT.
Clty Brldge Trust: Funding towards the cost of supporting Londoners over 65, for all services.
Other; Funding towards the cost of Welcome Assessments, Counselling and Therapies services (donor anonymity
requested).
The February Foundatlon: Funding towards the cost of Counselling services.
St James's Place Charitable Foundatlon: Funding toward8 the cost of Counselling services.
Pink Ribbon Found&tion: Funding towards staff costs to provide emotional support at breast cancer clinics, and breast
cancer awareness sessions.
The D'oyly Carte Chvarltable Trust: Funding towards the co$t of Welcome Assessment and Infonnalion services.
The ShAnly Foundatlon: Funding towards the cost of Counselling and Coaching services.
The Childwiek Trust.. Funding towards the cost of all support services, including Coun8ellingi Coaching, Well-being
lasses, Infonnation Workshops, and Social and Creative a¢tivilies.
Isleworth & Hounslow Charity: Funding for support to Hounslow retsidents, including 2024125 funding for
Cornrnunity Engagement activities.
London Marathon Foundation: Funding for an exercise project (including guided table tennis Sessions and low-
impacl weights exercise) to improve the activity of people affected by Cancer.
Heathrow Community Trust: Funding for volunteer development.
Clare Klllg Charitable Trust.. Funding towards the cost of Therapy services.
The Hampton Wiek United Charity: Funding towards the cost of supporting residents from Hampton Wick and
Teddington, for all services.
The Hospital Saturday Fund.. Funding towards staff costs to provide Complementary Therapies in Outpatients.
Inspire Hounsloiv: Funding towards the cost of Welcome Assessment and Inforniation services.
The Hobson Charity: Funding for a new boiler.
Prior year tunding was receivcd in 2023124 from cw+ for a pilot scheme to offer complementary therapies to cancer
patients undergoing chernotherapy in tbe WMUH out-patients departtnent. The Edward Gostling Found2tion towards
the c05t of complementary therapi¢s and well-being classes, London Catalyst towards service development in the
community, B&Q Foundation for garden decking, The Percy Bilton Charity for replacemcnt blinds in Counselling
rooms. In 2022123. funding was received from The Munro Charitable Trust towards the cost of Welcome,
Assessment and Infonnation services.
www.themulberry¢entre.co.uk
33

The Mulberry Centre (05349202) (Limited by Guarantee)
Notes forming part of fmancial statements for the year ended 31 March 2025
14. Analysis of net assets between funds
2025
2024
Totsl
Total
nds
fundi
nds
di
£•••
T￿IgIble fixLQ Assct%
F ixthj LlY%'thinLlIt
41
43
46
145
145
150
assd5
6Q
130
333
CuThtht ligbilitL
16)
135
141)
I IOII
Total Del as•ets
283
428
15. Capital commitments
At 31 March 2025, there were no capital commitments (2024: £nil).
16. Related Party transactlons
During the year ended 31 March 2025, the trustees made donation8 to the charity of £15,000 (2024.. £12.000). Some of
these donations were for the trustees, Sponsored walk, which raised £10,000 for the charity in 2024-25.
17. Legal status of charity and guarantee
The charity is a company limited by guarantee and has no share capital. In the event of the charity b¢ing wound up. the
liability in respect of the guarantee is lirnited to £10 per member of the charity.
www.themulberycentre.co.uk
34