Company Registration No. 05349202 (Limited by Guarantee) Registered Charity No. 1108999 The Mulberry Centre Report and Accounts For the Year ended 31 March 2024 for anyone affected by cancer Themulberrycentre www.themulberrycentre.co.uk The Mulberry Centre (05349202) (Limited by Guarantee) Report and Accounts for the Year ended 31 March 2024 Contents Page Chairman's Report Trustees, Report: Vision. Mission, Valucs and Public Benefit statement Objectives, Achievements and Perforn]ance: - Strategic framework and priorities - 2023-24 achievements Plans for 2024-25 - Work of The Mulbeny Centre - Our service range Our clients - Making it possible Financial Review 10 10 12 Fundraising Principal Risks and Uncertainties Structure, Govcrnance and Management Who We Are 14 15 16 18 Statement ofTrustees' Responsibiliti¢s 19 Flnancial Statements: Independent Examiner's Report Financial Statements and Notes 20 21 Wv￿.the￿ulberrycentre.Go.uk The Mulberry Centre (05349202) (Limited by Guarantee) Chairman's Report We continue to strive for excell¢nce in the services we provide to our clients. Feedback from clients is consistently positive, and demand for support remains high with record numbers of clients making use of our services this year. Our challenge is maintaining the quality of our services while me¢ting the increasing demands from clients for counselling, therapies and other activities. We are grateful to our donors who have supported the expansion of our services, details of which are in this report. We have been adept at managing waiting times so that clients can access our services when they need them. Initiatives such as offering clicnt sessions at satellite locations as wcll as devcloping our complementary therapies training programme help us to ￿pand the resources available to our clients now and in th¢ future. Strengthening and developing our collaborative partnerships to raise awareness of cancer and the role of The Mulberry Centre is an important strategic aim. We remain the only Cancer focuscd charity in South West London. We are gratefvl to receive funding to support the work we do engaging with local community ups talkillg about cancer, prevcntion and managing diagnosis. We are also focusing on engaging with lo￿1 businesses, dcveloping partnerships which are rnutually beneficial and support our work. The Centre couldn't ￿nctIOn without our Director Raj Athwal, our colleague5 and our volunte¢rs who make sur¢ that th¢ centre n￿S effectively for the b¢nefit of our clients. W¢ are op¢n to all and th¢Te is a palpabl¢ sense of community when you walk through the doors of the c¢ntre. Many of our clients like to linger and return frequently because they feel a part of that community. I would also like to thank all our funders and donors for their generosity SUPPOrting The Mulberry Centre. Our incorne was £668,000 this year. a small reduction on the previous year which had been boosted by the 2181 birthday cel¢bration5, We are very grate￿1 for all the support we receive which has enabled The Mulberry Centre to thrive and givcn us confidenc¢ to InV￿t in our plans for the future. We were sad to say farewell to two Trustees during the last year. Chris Bradley? who r¢signed in September 2023, has played a key rol¢ in the development of the organisation's strategy as well as guiding the modernisation of IT systems within the Centre. Jo Grinbergs who resigned in May 2024 has been a significant voice on the Board with hcr extensive expertise in therapies. Wc are delighted she will continuc to support The Mulberry Centre as a volunteer providing therapies to our clients. We welcomed four new Trustecs to th¢ Board during the year: Dame Jacqueline Docherty DBE, Nigel George, Suzanne Rawcliffe and Gayatri Shah bring a wcalth of cxperience which will benefit The Mulberry Centre in th¢ fvture. I would like to thank the Trustees, Executive Director Raj Athwal, her team, our volunteers and supporters for all thal they do for The Mulberry C¢ntre and its clicnts. Aileen McLeish Chairnian www.themulb¢rrycentre.co.uk The Mulberry Centre (05349202) (Limited by Guarantee) Trustees, Report for the year ended 31 March 2024 The Trnstees present their report and the financial statements of The Mulberry Centre for the Accounting Year ended 31 March 2024. VISION, MISSION, VALUES AND PUBLIC BENEFIT STATEMENT Our Vision: To be reco￿lSed as a specialist centre of excellence for cancer support. Our Mission: Our core mission is to improve the lives of anyone affected by cancer, by enhancing their emotional. psychological and physical well-being. Who we are and our Values: Our award-winning staff and unique volunteers are caring and experienced professionals, dcdicated to supporting others, in a relaxing and welcoming environrnent, and promoting excellence in cancer support. We are: Incluslve: Welcoming anyone affected by ¢anccr, iLTespective of who they are. Responsive: Tailoring our support to individual needs. Caring: Acting in a gentl¢ and compassionate manner out of genuine concen]. Positive: Having a real optimism that what w¢ do will improve peopl¢s' well-being. Professional: Collaborating to deliver an excellent service in which people can have confidence. Respeetful: Of our clients, and colleagu¢s' needs. What we do: We promote cancer awareness, and help people live well with cancer. With empathy, passion and care, we help people to start re-building their lives, and promote self-management. We do this by providing counselling, complementary therapics, welllxing classes, information workshops, social, creative and fitness activities, with a holistic approach, tailored to the needs of our Clients. Services are provided at and around our dedicated centre in West London and on-line, creating a place of respitc and a fceling of belonging. We also provid¢ specialist end of life support and are developing a complementary therapies cducation and training programme to expand 'The Mulbeny Way, to a broad¢r demographic. Everything is done within a system of best practice and good gov¢rnance. Who we support: We support individuals with a diagnosis of cancer, carers, family members, friends and bereaved relatives from our diverse local communities. We have forged strong relationships with local GPS, community groups and healthcar¢ providers to ensure that anyone requiring support. especially in hard-to-reach groups, ¢an acccss our services. In setting out the vision and mission of The Mulberry Centre and in developing its activities, the trustees have had regard to the Charity Commission's guidance on public benefit. The activities described in the following paragraphs fulfil charitable purposes that fall within the following headings defined by The Charities Act 2011: The advancement of education The advancement of health or the saving of lives The advanc¢ment of citizenship or cornmunity development The relief of those in need, by reason of youth, age, ill-health, disability, financial hardship or other disadvantag¢. www.themulbenycentre.co.uk The Mulberry Centre (05349202) (Limited by Guarantee) Trustees, Report for the year ended 31 March 2024 OBJECTIVES, ACHIEVEMENTS AND PERFORMANCE Strategic framework and priorities During the year we have focused on the implementation of our five-year strategy to 2027-28, which is built around five ar¢as'. Clients and Services.. Be r¢cognis¢d as a centre of excellen¢¢ for cancer support, dcvelop 'The Mulberry Way,, and meet the expected growth in client demand for our services. Collaborative Partnerships: Develop our collaborative and mutually beneficial relationships with h￿{th¢are organisations. local community groups and other relevant groups, to help us identify clienls ne¢ding support, raise money, raise awareness of The Mulberry Centre, and demonstratc the impact of the support and value wc deliver. People and Governanee: Tnvest in our staff and voluntccrs, and further increase our divcrsity to retlect the communities we serve. Funding and Finance.. Develop and grow diverse and sustainable income streams to secure the funding required to support mor¢ clients. Operations: Invest in operational effectiveness to allow our outstanding staff and volunteers to focus more time on clients. and address physical constraints of our existing premises. 2023-24 achlevements This year has been busy and successful. We are seeing increased demand for our core cancer support and inforniation services, as cancer dIa￿0$1S rates rise, driven by an ageing population and improved awareness. Pandemic-related delays in GP visits and screcning have also contribut¢d to more late-stage cancer cases. The number of clients rcgistering for and attending our services this year was much higher than usual, and wc continue to deliver high-quality SUPPOrt, with thc majority of our clients very positive about their ¢xperience8, the impact of our support, and the improvement in their well-being. In addition to our face-to-face scrvices, we have continued to offer online services and to introduce new elements of the support we offer, based on our clients, needs and preferences, and we are now expanding our presence in the local community. This year, we were awarded a grant by CW+ to provide four days a week of complementary therapy support to palients receiving chemotherapy at West Middlesex University Hospital's haematology clinic. During the five- hour chemotherapy treatments, patients TqK)rted feeling ￿tter aft¢r receiving complementary therapies. We achieved this by reducing the degree of adverse effects associated with the treatment, and by being g¢nile with patients as they endured needles and cannulas. Additionally, we madc personalised aroma sticks for common problems like nausea, anxiety, relaxation, and to help improve sleep. As we continue to build referral pathways to The Mulberry Centre with local h¢alth services, a major focus this year has been on fortifying partnerships that enable us to fulfil our mission and making sure that people are aware of us from th¢ outset of their cancer journey. Wc have embarked on an initiative to establish satellite entres by providing support in the community and by working with care homes and hospices. For example, our Cancer Inforniation and Support Assistant (CISA) facilitated registrations of new clients at Ealing Library, ensuring acc¢ssibility and convenience for those seeking our assistance who could not visit the Centre. We also fornled a new partnership with Meadow House Hospice, Maryville ca￿ Home, and Charlotte House Care Home. The Mulbery Centre is also committed to enabling individuals receiving an end-of-life diagnosis to lead autonomous lives as long as possible and to pass away with dignity. With the intention of supporting people who are nearing the end of their liv¢s and their families, we expanded our end-of-life services offering in January 2024 thanks to funding w¢ received from the London Borough of Hounslow. This includcs providing support in care homes and hospices. Our Soul Midwife will be at the forefront of these services. We visit, listen, talk about any fears suffounding death and dying, and give practical planning advice and support. As part of the Soul Midwife support. we use oils and scents, creating a beautiful and peaceful space helping to www.themulberrycentre.co.uk The Mulberry Centre (05349202) (Limited by Guarantee) Trustees, Report for the year ended 31 March 2024 unlock emotions, beliefs and wishes. We offer gentle soothing touch therapy as a way of connecting physically and energetically. We also provide bereavement counselling to family, carers and fiiends. In 2023 we developed our Fundraising team by r￿litIng a new Philanthropy and Partnerships Lead (r¢sponsible for a portfolio of trnsts, as well as raising income from corporates and major donors). a new Communications Lead (responsible for raising the profile of the Centre through a range of media and communication activities). and making the Supporter Engagement Lead full-time (rcsponsiblc for raising income from individuals, community groups and through supporter-led ￿ndraIsIng). Despite a more challenging fundraising environmwt this y¢ar, we wcre able to sustain our income, and increased our charitable expenditure to meet the demand for our servic&8. During National Voluntcers, Weck in June 2023, we held a volunteers, picnic in Kew Gardens, which was an infornial opportunity to celebrate our volunteers, contributions to The Mulbery Centre. We also held other volunfrer networking activities during the year. including monthly coffee mornings. We held our second Open Day in September 2023, when we welcomed members of the community to come and find out more about the range of services we offer and how to support us. Our wonderful volunteers also gave sample tasters of some of our complementary therapies to over 25 people. We were a finalist for Charity of the Year and received a highly commended award for Employer of the Year from the West London Chambers of Commerce Business Awards in November 2023, Plans for 2024-25 This year we are launching our 'Education Centre,, which will involvc a series of accredited oncology qualifications aimed at aromatherapists, massage therapists and reflexologists. These courses will enable us to shar¢ a wealth of experience on how complementary therapies can best support cancer paticnts, by giving therapists the knowledge to increase their skill set and confidence when delivering complementary therapies to anyone with a cancer diagnosis. Other priorities include: boost our fundraising and introduce a ncw fundraising CRM, expand our services in the local community, move to a fully cloud-based IT environment, continue to deepen and develop our collaborative and mutually bcneficial partnerships with key 8trategic partner8, and continue to invest in our staff and volunteers. We will also consider the future impact of the planned new Ambulatory Diagnostic Centre at WMUH, and opportunities to expand our services. Abov¢ all, we want to maximise all opportunities to help people affected by cancer, and to have the resources and funding to deliver this. www.themulb¢rycentre.co.uk The Mulberry Centre (05349202) (Limited by Guarantee) Trustees, Report for the year ended 31 March 2024 The work of The Mulberry Centre - Our service range The services offered to clients by The Mulbery Centre during the year are briefly described below. Further details can be found on The Mulberry Centre website (WNW.Ihemulbe ceThtre.co.uk) Welcom¢ Assessment, Inforniation and Library Counselling, Coaching, Wellbeing Calls and Emotional Support Facilitated Client Support Groups Complementary Therapies Wellbeing Classes Inforniative Workshops Social/Creative Activities Legal Infomation Service Wclfare and Benefits Inforn]ation Service The Mulberry Centre is open to anyone dealing with cancer, including carers and bereaved, who can find care and support services in a non-clinical empathetic ¢nvironm¢nt. We also continue to extend support for health care professionals, and to carry out a rang¢ of Community Engagement activities, and as a result of short-tenn funding, w¢ have also been able to support anyone living in the London Borough of Hounslow who has experienced bcreavement for any reason. Welcome Assessment, Information and Library The care and support we off¢r here at The Mulberry C¢ntre starts with a welcome assessment, which can be completed at the Centre or remotely. A welcomc assessment enables us to tailor our support and therapies to our clients, depending on th¢ir individual and changing needs at any particular time. Welcome assessments give us the opportunity to offer our services as appropriat¢, refer where necessary, and givc our clients any supportive literature. Our library is open to clients, and gives th¢rn a safe space to sit and read as well as the option to take out books for a 4-week period. During the global energy Crisis, th¢ Centre has seen a notic¢able In￿eaSe in visitors, We also welcome clients who wish to drop in without an appointment when they're feeling loncly. They can enjoy a cup of tea, converse with other clients or welcomcr volunteers in a warni, welcoming setting> play a game of scrabble or table tennis, or just sit and finish a jigsaw puzzle. Counselling? Coachtngj Wellbeing Calls and Emotional Support We continued to offer in-thc-moment as well as ongoing emotional support &nd wellb¢ing ca115 to our clients. We offer face 10 face counselling? which appear8 to be ihe preferred choic¢ for clients, as well as maintaining some remote counselling. Some of our clients just want to speak to soineon¢ as and when they feel the need for emotional support, and the Cancer Inforniation and Support Assistants (CISAS) continue to offer this service. they will also make themselves available for a chat at key stag¢s in our client5, cancer journey* such as receiving test results, starting treatment andlor surgery, as well as keeping in touch with clients until they are able to a¢c¢ss their couns¢lling sessions. This courtesy is also offer¢d around the funeral tim¢ of a lov¢d one as a check-in to let clients know we are hwe and to see if their service ne¢d has chang¢d, The Mulberry Centrc's volunteer counsellors take a 'p¢rson-ceThtred' approach to counselling, This method utilis¢s the client, s nattlral self-hcaling process. IÉ is a personal growth counselling model, also known as non- directive ￿Unselling. The client brings to th¢ session the issu¢s and concerns that most important to them at the tim¢; couns¢11ing is client-led rather than couns¢llor-dir¢cted. The idea is that the 'client knows best the individual is the expert on their own individual experience, b¢cause no-one ¢lse knows exactly what it's like to be you. Our Counselling service adhercs to the standards laid down by the British Association for Counselling and Psychotherapy (BACP). OLW counselling team is a mix of qualified and trainee counsellor5 who have been through a rigorous selection, induction and training process, and are required to continue with relevant ongoing CPD training. All our volunteer counsellors are members of the BACP. They all receive in-house. monthly, two-hour group supervision with our qualified supervisors. www.themulberycentre.co.uk The Mulberry Centre (05349202) (Limited by Guarantee) Trustees, Report for the year ended 31 March 2024 We offer coaching services, which we see as a llatt￿al next step for some people after counselling. Clients can, however, receive coaching regardless of whether or not they have received counselling from us. Coaching helps people gain new insights and perspectives on their lives. and decide how they want to change things. It assists the client in idcntifying problem-solving options and building resilience. Both of our coaches are fully qualified. With the aid of funding from the London Borough of Hounslow we are also able to offer an End of Life (EOL) and Bereavemcnt service to people living in the Borough of Hounslow, or if an EOL patient has had a recent hospitalisation at the West Middlesex University Hospital (Palliative Care Project - PCP). In line with th¢ Department of Health and Social Care strategy for EOL. these s¢rvices exist for anyone who is b¢lieved to have a life expectancy of less than one y¢ar, wheth¢r or not cancer is a factor, and anyone who has been ber¢aved for any reason. The EOL servtce includes extended counselling for up to one year for the patient. We also offer Soul Midwif¢ support for these clients, offering emotional support to patients and families in the last weeks of life. Within the West Middlesex University Hospital (WMUH), we offer bedside psychological support to patients in palliativ¢ care and their family members, as well as complementary therapies to patients, and on many occasions, we have been able to demonstrate to family members a gentle hand massagc they can give to their loved ones. We also offer clinical supervision and complementary therapies to the palliative care team of consultants and nurses. And a5 part of inhouse 'End of Life, training delivered by the palliative care tcam to Clinical Nurse Specialists working throughout WMUH, we deliver a ' How to Manage Stress, element of this study day for them. Facilitated Client Support Groups Our support groups consist of people coming togethcr on a regular basts to talk freely about any concerns they might have. Confidentiality is anphasised so that all aspects of life and death can be talked about in a safe and supported way. A sp¢cialist facilitator leads each group and helps participants to share their experiences. The groups are ongoing, and people can join at any point. As a way of good and safe practice, anyone wishing to join a support group has a one-to-one meeting with the Counsclling Lead to assess th¢ir suitability for the oup. Group numbers are limited, the largest having a maximum of twelve attendees. Our currcnt practice is to operate four facilitated groups: onc is for canccr patients only and mects weekly, one is for end-of-life ¢ar¢rs and meets monthly> one is for those who have been bereaved and meets fortnightly. We have also started a men's support group to offer support for any man impacted by cancer as a patient, carer or if bereaved, which meets monthly. Complementary Therapies The Mulbery Centre offers a rangc of therapies, free of charge, aimed at helping people affected by cancer to improve th¢ quality of their lives. Th¢ therapies we offer are designed to work safely alongside any onventional cancer treatment; they are not designed to treat cancer and are not intended as an alternative to medical treatment. Complementary therapies are carried out by highly qualified and professional practitionws who have gone through a rigorous selection, induction, mentoring and training process. All hold their own personal insurance and professional indemnity, are registered with the Complementary and Natural Hcalthcare Council (CNHC) and adhere to a professional code of conduct. This year we have begun to design and deliver basic training that all therapists ar¢ required to attend to ensure continuity of treatment between therapists as well as a high standard of practice; this will fonn part of their annual CPD requirement. Our offerings consist of Massagc, Aromathcrapy, Reflcxology, Reiki, Shiatsu and Acupuncture, and clients are invited to attend a cours¢ of any one of these therapies. Emotional Freedom Technique (EFD 18 offered as a group workshop as well as a one-to-one therapy regardless of whether a client takes up a course of one of the other complementary therapi¢s. www.themulbery¢entre.co.uk The Mulberry Centre (05349202) (Limited by Guarantee) Trustees? Report for the year ended 31 March 2024 Wellbeing Classes- Relaxation Techniques and Movement Classes We continue to offer a very successfill 6 week 'Relaxation and Breathwork, online session on a Tuesday morning, as well as an advanced session once a montb for those who have completed the initial 6-week coursc as a refresher to re-visit the techniques taught. We offer a variety of movem¢nt classes to address physical and social needs, with many options of Yoga: yoga chair dance, yin yoga, s¢ated yoga, yoga for prostate health and yoga for menopaus¢. Pilat¢s, Tai Chi and 'Move it or Lose it. sessions are all in place to enwurage health in movement. For our clients who ar¢ unable to attend Classes h¢re at the Centre, we have successfully conducted movement class¢s outsid¢ of the Centre this year. Informative Workshops and Sociaucreative Activities The Mulberry Centre has established a wide rang¢ of inforniative workshops and social and creativ¢ activities programmes addressing physical) psychological and practical needs. This year we have been able to deliver more face-to-face sessions with our programme of Health Walks as well as less energetic leisurely walks, Mandala Workshops, Watercolour Classes, Book Club, Creative Writing, Headscarf Tying, Bra Fitting Workshop, Dealing with Emotions when Cancer Treatsnent Ends, Empowering Carers, How People Grieve, Prostate Cancer Talk, Social Coffee Morning, various focused Nutrition Workshops, Managing Stress Workshop, Wig Workshop, Look Good Feel Better, Introduction to Ba¢h Flower Remedie5 and a Welfare and Benefits Workshop. All our workshops were developed purely on client needs. they have all been evaluated and scored highly in making people feel more confident and reducing stress levels. Legal Informa¢lon Servlce W¢ have an association with a locally-based fimi of solicitors, who have been able to offer monthly one-to-one sessions to our clients - patients, carer8 and bereaved- on matters such as wills, probate, estates and pow¢r of attorney. We also introduced a legal workshop for our clients, looking at the importance of writing a will and what factors need to be considered in order to get the outcome required. Welfare and Benefits Information Service Cancer has an impact on th¢ financial aspects of people's lives, particularly during periods of high inflation, rising interest rates, and uncertain econornic conditions. Many of our clients and carers are overwhelmed with dealing with a can¢¢r diagnosis and financial difficulties from a job loss, resulting in logistical problems such as housing issues. They are not always aware of what financial h¢lp is available, nor are they ne¢¢ssarily capable of filling in complex fornis at such an emotional time. Help with financ¢s and knowing what help is available can make a significant difference in reducing stress at such a difficult time. This year w¢ have received funding to employ a Welfarc and Benefits L¢ad working 3 days per week off¢ring Welfar¢ and B¢nefits advice to our clients. We have significantly r¢duced stress during this tying time by offering inforniation and advice on issues lik¢ benefits, housing? grant access, pensions. Community Engagement A key priority has continued to be strengthening referral pathways lo The Mulbery Centre with local health services, lo ensure that peopl¢ hear about us at the earliaqt opportunity in their cancer journey. We were able to participate in local fayres and fetes for sprin￿sUmMer 2023124 and over the Christmas period, as well as continuing to d¢liver online inforniation and morc recently presentations in the local community. We continue to work closely with WMUH and local Macmillan centres as well as GPS and social prescribers, local care homes and hospices. The impact of this engagunent is to raise awareness of Thc Mulberry Centre and off¢r support where needed, as well as educating and encouraging peopl¢ to prioritise th¢ir health and w¢llbeing. We also signpost our clients to other support networks in the area where appro￿late, so that we can deliv¢r a holistic package of care to all our clicnts taking into account their individual needs. www.themulberrycentre.co.uk The Mulberry Centre (05349202) (Limited by Guarantee) Trustees, Report for the year ended 31 March 2024 The Executive Director Tepresents The Mulberry C¢ntre on th¢ Executive Board of the Hounslow Community Network and is a co-opted member of the H¢alth and Adult Care Scrutiny Panel for the Borough of Hounslow, ensuring the Centre is up to speed on local initiatives and plans. The Executive Director also attends a monthly meeting of the Hounslow Localities Community Hub Partners Working Group. The Volunteer Lead has initiated contact with many local Schools and Universities and keeps in regular contact with Richmond, Ealing and Hounslow Community Voluntary Services. The Mulb¢rry Macrnillan Cancer Infornlation and Support Scrvices Manager sits on various Community of Practice and steering groups, including for end-of-life mental health wellbeing and suicide awareness. We continue to publish articles on our website and distribute them in local ncwsletter5 and e-Newsletters. We have also d¢veloped relevant articles to raise aWa￿neSS of signs and symptoms of cancer for different types of canc¢r, and have increased our visibility on social m¢dia. This year we have strengthened our links within th¢ local community, and have been able to increase our reach and offer our support and services to clients from sites outside of the Ccntre. Our Clients Our client base has continued to grow steadily. The nurnber of people rcgistered for services provided by The Mulbery Centrc increased from 6,505 to 7,429 during the year, with 924 new registrations this year (our highest ever number, and an increase of 140/0). In addition, an In¢￿asIng number of people called The Mulberry Centre without registering for particular services, for example to access the emotional support helpline to discuss their feelings with a member of staff. Overall attendance to various services in the y¢ar was 10,579 compared to 8,991 in the previous year, this is a 17 % increase. Many of our clients accessed support at The Mulbery Centre on Several occasions during the year, for ex8rnpl¢ to undergo a course of therapy or counselling sessions. Total client attendances during the year at sessions of variou5 kinds were as follows: TOTAL CLIENT ATTENDANCES 2023-24 Session Descripiion Welcome sessions, and emotional/finan¢ial and other support (incl. Macmillan grants, befriendirtg, Health Needs Assessments, wellbeing calls, info given, and l.. I Welfai'e & Bene Ets se.$3ion.s) One-to-one Counselling and Coaching sessions PCP- Emotional Support & Complementary Therapy Support Groups One-to-one Complementary Therapy sessions, including to chemotherapy patients at WMUH Wellbeing Classes Lnfonnalive Workshops Social and Creative Activities Total Total 1,967 2,181 510 455 2,124 2,012 752 578 10,579 81 /0 of our clients live in the London Boroughs of Hounslow and Richmond, with the remainder spr¢ad acros8 Ealing, Spelthorne, and other areas. Our aim is to provide a facility to serve the broad area of West and South- West London and we do not impose geographical restrictions on eligibility for The Mulberry Centre's services. Making it possible The Mulberry Centre could not reach and help so many people affected by cancer without the commitment of its staff, contractors, volunteers, donors and other supporters. We are hugely grateful to all those who have helped us to deliver our services. to raise funds and maintain the operation of The Mulb¢rry Centre. S¢aff and con¢ractor5 In order to deliver The Mulberry Centre's services and to manage fundraising and support activiti¢s, we are fortunate to have a tearn of dedicated professionals, who have a real feeling for, and commitment to, the aims and values of Th¢ Mulbery Centre. The staty ¢stablishment during the year comprised twenty-one posts. of which four were full-time. www.themulberycentre.co.uk io The Mulberry Centre (05349202) (Limited by Guarantee) Trustees? Report for the year ended 31 March 2024 This year, we appointed a ncw Fundraising & Engagement Manager, a Philanthropy and Partnerships Lead, a Communications Lead, a new Welfare & Benefits Lead, and a new Community Engagement Lead. We also recruited a short-terni contract for the outpatients Complementary Therapist. Having a strong value proposition to attract and retain good people is one of our strategic priorities. We work hard to create a happy work cnvironment for our staff, and we support a healthy work-life balance, encourage greater collaboration and team-spirit, support professional and personal development, and provid¢ flexible working hours, as well as hybrid and homeworking options. We also pay at least th¢ London Living Wage. provide a range of employee b¢n¢fits, promote div¢rsity and inclusion, and support each of our ¢mployecs individually with care and compassion, in the same way that wc expect they will support our clients. Wc have involved our staff in our values and the five-year strategy, so that th¢y participate in the decision- making. Our quarterly staff days bring all staff together, for everyone to share, listen, connect and discuss key priorities. We were delighted to receive a highly commended award for Employer of the Year from the West London Chambers of Commerce Business Awards in November 2023. Volunteers The Mulberry Centre also depends vitally on volunteers. The range of counselling and therapies we offer, described in an earlier section of thi5 report, is made possible by skilled professionals who are prq)ared to donate their time and energy to The Mulberry Centre. We also dcpend on volunteers to welcome visitors, to organise fundraising events and to assist with the day-to-day activities involved in managing and maintaining the Centre. At the end of March 2024, our core volunteer team was as follows: Complementary and Group Th¢rapists Counsellors & Coaching Workshops & Social Activities Welcomers Community Engagernent Fundraising and Administration Telephone Bcfrienders Estates and Facilities - gardeners and general help Trustecs & Patrons Total 36 24 14 23 16 18 18 165 In total, our Volunteers donated 11,319 hours in 2023-24. The majority of our volunteers have direct involvement with the clients of The Mulberry Centre and it is therefore particularly important that we apply rigorous selection procedures and provide appropriat¢ induction and, subsequently> traininglprofessional development for each volunteer. We arc most fortunate that the aims and work of The Mulberry Centre have continued to attract dedicated and high calibre volunteers. The trustees and management t¢am would like to record their appreciation of those who have given generously of their time; their enthusiasm and prof¢ssionalism are at the heart of The Mulberry Ccntre's values. Financial support The Mulberry Centre's facility on the West Middl¢sex Univ¢rsity Hospital ('WMUH') campus was creat¢d using charitable funds raised specifically for that purpose. The site has bcen secured by rn¢ans of a lease agreement with WMUH at a nominal annual r¢ntal. The Financial Review provides details of our income and donors. www.themulbcrrycentre.co.uk li The Mulberry Centre (05349202) (Limited by Guarantee) Trustees? Report for the year ended 31 March 2024 FINANCIAL REVIEW For the year cnded 31 March 2024, our financial statements show a small £1,000 operational deficit with income and expenditure closely aligned, and a £13,0(K) unrealised gain on investments. This generated a £12,000 net increase in total funds to £428.000. The previous year was an exC￿tIOnal year for fundrnising? and in planning for 2023-24 we rccognised that it might bc difficult to ryeat this l¢v¢l of income. Income was neverth¢less suffici¢nt to allow us to increase our haritable expcnditure to meet the increased demand for our s¢rvices. Income Income decreased slightly to £668,000 (2023: £708,000). This was a good r¢sult in a challenging fundraising environment. A broad breakdown of income during the 12 months to 31 March 2024 by source is as follows: £000 National Lolle Communit Fund Other Grants.. Public Authorities Charitable Trusts and Foundations Contracts.. West Middlesex University Hospital Palliative Care Pathway (PCP) Project NHS South West London Individual Givin Le acies rundraisin Communil oraics Earned Income Total 117 136 224 29 69 26 23 Events and Su Grou s/Clubs orter-led Challen es 21 12 668 Grants from th¢ National Lottery? Public Authorities and Charitable Trusts and Foundations contributed 71 O/u of total income. We highly value our partnerships with funders who have supported our work for many years, and multi-year grants in particular really help us plan for the futur¢ with confidence. W¢ have also su￿esSfUllY developed relationships With new funders this year, Note 13 to the financial statements sets out the detail of the Restricted grant incom¢, which has provided significant funding towards the cost of our fvll range of charitable activities, and volunteer development and suppo¢ as well as enabling us to carry out some essential building rq)airs and improvemcnts. Some restrict¢d grants for time periods extending beyond the year end, and will b¢ spent in the next financial year. We also receivcd £55,000 r¢stricted grants for 2024-25 projects, which are shown as Deferred Income in the accounts. Our Contract income includes our Palliative Care Project at the West Middlesex Univ¢Tsity Hospital, which falls under the Chelsca and Westminster NHS Foundation Trust. this contract continued this year. Wc also secured a new contract with the NHS South Wcst London Integrated Care Board Health Inequalities Fund, for Community Engagement activities in the London Boroughs of Richmond and Kingston, which will continue to March 2025. Income frorn Individuals, Legacies, Events, Supporter Challenges, Community Groups and Clubs, and Corporates contributed almost 25 /0 of the year's income, and we are seeking to grow these areas to diversify our income. Earned Income also increased, due to higher bank interest rates. After the fundraising events for our 2 ISI Birthday in 2022, our main events this year werc a successful summer plant sale and Christmas raffle, and the Big Give Christmas challenge - a huge thank you to everyone who pledged and donated to this. Our supporters also did lots of challenges to raise money? SUPPOrt¢d our "Mak¢ a Mov¢ for the Mulberry" campaign with walks, runs and cycle rides, raised amazing amounts with Christmas Jumper days, concerts and c￿OIS, raffles, golf days etc, and we thank all the local community groups and ompanies who selected The Mulberry Centre as their charity of the year. We continue to encouTage regular www.themulberrycentre.co.uk 12 The Mulberry Centre (05349202) (Limited by Guarantee) Trustees) Report for the year ended 31 March 2024 giving, and we ar¢ developing a major donor programm¢. We also now have contactless donation devices for those who prefer to donate by card rath¢r than cash. From time to time, The Mulberry Centre receives legacies. we are most grateful that individuals choose to express their appreciation of our work in this way. We received two legacies totalling £26,000 this year. We really appreciate the g¢n¢rosity and efforts of all those who have made donations and put themselves forward to raise money for us, including our staff, volunteers and supporters in the community. We Tecognise thc extraordinary dedication and enthusiasm of all those who organise imaginative wents to support us and, as ever, we gratefully thank all the people who, both alone and in teams, take on often heroic chall¢nges to support what we do. We would also like to thank all the organisations that have supported The Mulberry C¢ntre ID this financial year, among whom are the following,, Barnes Choir B&Q Foundation Boston Manor Park Cadent (matched giving) Chelsea and Westminster NHS Foundation Trust City Bridge Trust Clare King Charitable Trust CP Cases cw+ Ealing Borough Council Farrer-Brown Charitable Trust Fuller Smith & Turner Garner & Hancock Solicitors Goldy Goldy Women's Group Hampton Fund Heathrow Community Trust Hillier Garden Centres Hounslow Borough Council Inspire Hounslow Isleworth & Hounslow Charity Isleworth Lions Club Isleworth Sorting Office Lodge Brothers London Catalyst London Marathon Foundation Middlesex Province Relief Fund NatioThal Lottery Community Fund NHS South W¢st London Pink Ribbon Foundation Rotary Club of Twickenham-upon-Thames RPLC Russell Finex Sir Jules Thorn Charitable Trust Spelthorne Borough Council St James's Place Charitable Foundation St Margarets Fair Syon Park Gardens The Albert Hunt Trust The Big Give l The Reed Foundation (match funding) The D'oyly Carte Charitable Trust The Edward Gostling Foundation The Elizabeth Frankland Moore and Star Foundation The February Foundation Th¢ Hampton Wick United Charity The James Wise Charitable Trust The John and Ruth Howard Charitable Trust The Munro Charitable Trust The Percy Bilton Charity The Royal Oak Isleworth The Shanly Foundation Trinjan Women's Social & Community Group Trne Mcdispa Expenditure Total Exp¢nditure for the year was £669,000 (2023: £565,000). £511,000 (2023,, £441,000) - 76 % of the total was spent on charitable activitics. our programmes of help and support to people dealing with cancer, and to keep The Mulberry Centr¢ up and running. £158,000 (2023: £124.000) was spent to raise ftllids, to enable our vital support to continue and ¢xpand' Ihis includes the costs of th¢ small fundraising team and fundraising activities. People arc at the heart of Th¢ Mulberry Centre, and we strengthened the staff teams in client service, fundraiSin￿ellgagement, and finance/operations. We are also strengthening our IT effectiveness and efficiency? moving to a l OOQ/o cloud environment, and investing in an enhanced fundraising CRM. Additionally, we have dev¢loped a complem¢ntary thcrapies education and training programme, which is b¢ing launched in 2024-25. We continue to ke¢p a close ¢ye on all costs to make sure that w¢ make the most of our r¢sources. www.themulberry¢entre.co.uk 13 The Mulberry Centre (05349202) (Limited by Guarantee) Trustees? Report for the year ended 31 March 2024 Reserves and Reserves policy At 31 Ma￿h 2024, we had £428,000 in total funds (£43,CK)O in restricted fl￿dS and £385,000 in unrestricted fimds). Frec reserves (£385,000 unrestricted ￿ndS l¢ss £46,000 tangible fixed assets) were £339,0(X) (2023: £325,000). Our Reserves Policy is desi￿ed to ensure that we hold sufflcicnt funds to maintain the charity's activities, to meet any short-terni drop in income or increase in expendiMre, to provide a contingency against unforeseen challenges, and to invest in and accelerate strategic initiatives. Reserves und¢Lyin the future sustainability and financial resilience of The Mulberry Centre, and the recent experience of the Covid-19 pandemic has demonstratcd the importance of having sufficient reserves. Our aim is to hold free reserves of between iliree and six months of the operational expenditure expected for the following year. Th¢ Board of Trustees considers that this target rangc provides sufficient flcxibility for operational requirements, and protection against fluctuating income or expenditure, whilst at the same time ensuring that we do not retain income for longer than required. Free reserves at 31 March 2024 were 5.5 months of expenditure budgeted for 2024-25. Reserves are held mainly in cash and r¢adily realisable investments. Investments At 31 March 2024 we held £150,000 (2023: £137,000) of investm¢nts in pooled investment ￿ndS for charities, to provide an investment re￿rn (from income and growth in capital), with long t¢rni protection from inflation, within an acceptable l¢v¢l of risk. W¢ invest in fimds which adopt clear ¢thical and responsibl¢ investment policies. Our Investment Policy aims to keep two months, operational expenditure in cash and short-l¢rni deposits, to rneet nonnal day-to-day ￿quireMents. Cash sustainably abov¢ this level, based on Cash flow projections including known grant income, may b¢ invested. We made no iThvestfflents this year, due to continuing slock market volatility. Cash balances of £311,000 at 31 March 2024 w¢re higher than our target, although this includes £55,000 grant incom¢ received in advance for 2024-25, and held as Deferred Income in th¢ accounts. FUNDRAISING The Mulberry Centre is registered with the Fundraising Regulator, and committ¢d to the Fundraising Promise and the Code of Fundraising Practicc. We do not use contracted third-party ￿ndraising suppliers. Most people who donate to us want to know how their money is making a dIff￿ence. Wc ask whether they'd like us to keep in touch with them, so we can update them on our work and how they've helped us. From tim¢ to time, we ask supporters if they'd like to support us further- for example, by increasing their donation or by taking part in a particular event. We ask Sup￿rterS how they'd p￿fer us to communicate with them. We give them the option to let us know if they prefer less contact or no longer wish to hear from us, and always respect th¢ir wishes. We do not sell or share personal delails to third parties for the pu￿OseS of marketing. Our websit¢ includes our privacy statcment. Th¢re were no complaints Tec¢ived regarding fundraising for the year to 31 March 2024. www.themulberrycentre.co.uk 14 The Mulberry Centre (05349202) (Limited by Guarantee) Trustees, Report for the year ended 31 Mareh 2024 PRINCIPAL RISKS AND UNCERTAINTIES Risk management The Mulberry Centre's Risk Management Policy is to identify, evaluate and monitor risks, in order to eliminate them or manage them to acceptable lev¢ls. This is donc through a risk Tegislcr, and systems, policies and procedures designed to minimise the impact on the Charity should risks matcrialise. We consider strategic high-level risks (which require thc active attention of both the management team and the Board of T￿￿teeS), and operational risks (which concern mainly internal processes and controls, which can be managed through effective systems and good practices). Risk management forn]s an integral part of the Charity's decision-making and is incorporated within our strategic and operational planning. The Board of Trustees regularly discusses continuing and emerging major risks and those where priority action is needed to effect better control, Major risks During the year, the Board has discussed the following major risks: Income: We are 95 % fjjnded by voluntary donations, including fundraising activities, and the fimdraising environment is challenging, with charitable trusts and foundations receiving moTe applications than they can support, and cost-of-living pressures impacting supporters, ability to make donations. Income dropped slightly in 2023-24 and we will need future incoine growth to meet the dernand for our services, and pay competitive salaries and b¢nefits to our pcople. With a new fi￿draISing team now in place, we have a comprehensive Fundraising Plan to strengthen and develop our relationships with key donors, and dev¢lop diverse and sustainable income Strearns. People: We face some challenges to attract and retain the right p¢ople with the skills and expcrience we nc¢d, and we are highly dependent on a core group of slaff. Wc keep all roles under review, and adapt and evolve the organisation structure to make best use of skills. Through th¢ Organisational Design group launched this year, we are looktng at strat¢gic staff recruiimenl and retention, and hav¢ refreshed the value proposition for staff and volunteers. We plan to iinprove the diversily of the Board of Trustees. to reflect the communities we serve. Cllents: Clients are at the heart of what we do, and we hav¢ a comprehensive set of policies and procedures in place to ensure compliance with best practice and legislation. In particular, we maintain and apply rigorous procedures for the conduct of all contacts with clients. Although The Mulberry Centre does not engage in clinical medical activiti¢s, the Board is aware of the issues that may arise from face-to-face contact with a large number of individuals, which may involve a combination of inforn]ation provision, SI￿poSt1ng, counselling and therapy. We havc an agrced policy on the safeguarding of vulnerable adults and children. Staff emplojinent and volunteer placements are conditional on the provision of a satisfactory Disclosure and Barring Certificate (DBS) of a level appropriate to each post (in addition to the nornial reference pro¢ess)- pcople musl hold relevant qualifications and insurance, and undertake induction training. We have public liability insurance which covers volunteers whil¢ they ar¢ volunteering. In addition, counsellors and therapists must have their own annual professional indemnity insuTance covcr, and have valid registrations with their prof¢ssional bodies. Growth in demand.. We are seeing more demand for our services, as more people are diagnosed with ancer and at a later stage. To m¢¢t this demand, we must resource ourselves properly, addr¢ss th¢ capacity constraints of our rentre, and increase income, and these are all key pillars of our strategic plan to 2027-28. An important development in 2024-25 will be th¢ launch of our new 'Education Centre, for complementsry therapists. We will also consider the future impact and opportunities of th¢ new Ambulatory Diagnostic Centre at WMUH, which might be constructed by 2026. Information Security: Inforniation governance and security remains a high pliority and we are alert to the risks of cyber-attacks such as wmjption via wmput¢r virns¢s and other malware. Our external IT scrvice supplier caffied out a cybersecurity review for their clients this year, and introduced additional anti-virus protection measures. We are also moving to a fully cloud-based IT ¢nvironment in 2024-25. Thc Mulbery Centre is registered with th¢ Inforniation Commissioner's Offic¢ (ICO), and all personal data is processed in line with the Data Protection Act. www.themulberrycentre.co.uk 15 The Mulberry Centre (05349202) (Limited by Guarantee) Trustees, Report for the year ended 31 March 2024 STRUCTURE, GOVERNANCE AND MANAGEMENT Form of organisation and governing documents The Mulberry Centre opened its doors in 2001. It is a charitable company limited by [￿arantee, incoAp)rated and registered as a charity in 2005. The company is governed by its Articles of Association, which sets out the Charity's objects and powers. In the cv¢nt of the charity being wound up, the liability in r¢specl of the guarantee is limited to £10 per member of the charity. Board of Trustees The business of Thc Mulberry Centre is governed by th¢ Board of Trustees, each of whom is also a member and a director of the company. The Articles provide for a maximum of15 Trnstees, and there must be at least 5 Trustees. One-third of the Trustees retire by rotation at each annual general meeling. Trustees may serve up to five conseculive tenns. The Board of Trustees may delegate their filnctions to a committee of at least two Trustees. The Board of Trustees secks to ensure that the diversity of th¢ Trust¢¢ body reflects the rangc of needs of the charity, including skills and knowledge in providing services in the voluntary sector, fundraising? clinical experience as a health professional caring for cancer patients, and operational management. Appointhients of Trustees are decidcd by the Board, based on consideration of candidates by a panel of three existing Board members (one of whom must be the Chainnan). New Trustees undertake an induction programme suitable to their needs, which includes the provision of key documents and infonnation relating to The Mulbery Centre, a tour of the Centre, introduction to the Executive DIr￿tOr and key staff, and an outline of the duties, responsibilities and obligations of being a Trustee. An appropriate existing Tru5tce will also help bring the new Trustee up lo speed. Governance and organisation The Board of Trustees meets at least four times a year, and usually also has an annual away day. The Board is collectively responsible for th¢ governance of The Mulberry Centre in accordance with the Articles of Association and its charitable objectives. The Board is responsible for detennining the strategic direction and policies of The Mulberry Centre, and was supported during the year by a Strategy Committee and a Financc Committee, that report and make recommendations to the full Board. The Strategy Committee was originally set up to work with staff to develop and review the Strategy and Business Plan, and to review outputs from the risk register including major risks. Now that the updated Strategy and Bu5incss Plan is in place, it has been decided to pause th¢ Strategy Committee, with all responsibiliti¢s passing to the full Board. The Strategy Committee will bc reconv¢ned wh¢never (here is a strategic issue which requires in-d¢pth di￿VsSIon, the outcome of which will be reported to the Board. Th¢ Finance Committee oversees the Financial Regulations, Investment Policy and Res¢rves Policy, ke¢ps under review the role of Treasurer, monitors financial perfomiance, reviews the annual accounts and budget for approval by th¢ Board, and keeps under r￿leW banking and financing arrangements and investmenls, cash flow and major financial risks. The Executive Director is responsible, within the agreed framework, for the overall management of The Mulberry Centre and leadership of the team of staff and volunt¢ers. Key roles include developing and implementing service cnhancements, fvndraising and promotional strategy> Staff recruitm¢nt and developmcnt, and building relationships with stakeholders. The Executive Director is assisted by a Management Team as set out on Page 18. A number of operational "Dynamic Groups", with joint membership of staff and trustees, support thc implementation of OUT Strategic priorities. This year, these groups were focused on Fundraising and Relationships, Service Deliv¢ry and D￿clOpMent, PRIMarketing and Communications, and Organisational Design. www.themulberycentre.co.uk 16 The Mulberry Centre (05349202) (Limited by Guarantee) Trustees, Report for the year ended 31 March 2024 Remuneration policy We recognise that we have a duty to dcliver our services effcctively and maximise the use of our resources. To do this, we need to attract and retain div¢rse, gencrous and cxpelienced professionals, with the right skills, knowledge and expericnce, and pay them fairly and responsibly. The Board decides the remuncrdtion of the Executive Director, and, taking advice from the Ex￿UtIVe Director, detennines staff salaries and contractors, rates. We takc into account market forces affc¢ting recruitmen¢ benchmark against availabl¢ inforn]ation, and se¢k to pay salaries that are affordable and sustainable. Referenee information Charity name: Charity registration numbw,, Company registration number.. R¢gistered office and operational addr¢8s,' Th¢ Mulberry Centre 1108999 05349202 The Mulberry Centre West Middlesex University Hospital Twickenham Road Isleworth Middlesex TW7 6AF 020 83216300 talk@themulberrycentre.co.uk w.themulberrycentre.co.uk 17 The Mulberry Centre (05349202) (Limited by Guarantee) Trustees, Report for the year ended 31 March 2024 WHO WE ARE Founder Patron Jane Kelly Patrons Alun Alinstrong Thc Rt Hon Sir Vincent Cable Colonel Jane Davis OBE QVRM TD DL Mohinder Dosanjh Paul K¢nnerley RD Board of Trustees Aileen McLei8h Piers Allen Christopher Bezant Christopher Bradley Dame Jacquelin¢ Dochety DBE Nigel George Grace Gibbs Jasmindcr Grewal OBE Joanne Grinbcrgs Joy Pcarce Suzann¢ Rawcliffe Gayatri Shth H¢ather Taylor Mathias Winlder-wulff Chair (to September 2023) (from September 2023 (from September 2023) (to April 2023) (to May 2024) Secretary (from Sept¢mber 2023) (from Septmber 2023) Treasurer Management Team Raj Athwal Angle Forero Daniel O'Brien Julie Quinn Executive Director Fynance and Operations Manager Fundraising and Engagement Manager Mulberry Macmillan Cancw Infonnation and Support Services Manager Independent Examiner Hartl¢y Fowler LLP 27-37 St Georg¢'s Road Wimbledon London SW19 4EU Principal Bankers Charities Aid Foundation (CAF BaT)k) 25 Kings Hill Avenue Kings Hill West Malling Kent ME19 4JQ www.thcmulbenycentre.co.uk 18 The Mulberry Centre (05349202) (Limited by Guarantee) Trust￿, Report for the year ended 31 March 2024 STATEMENT OF TRUSTEES, RESPONSIBILrriES The trLLSt£es (who are also the directors of The Mulbery Centre for the PUryK>ses of company law) are responsible for prq)aring the Trnstees, Report and the flllqncial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice), including Financial Reporting Standard 102 The Financial Reporting Sta[￿d applicable in the UK and Republic of Treland Company law requires the trustees to prepare financial statements for each fllLqncial year that give a trne and fair view of the state of affairs of the charitable company and of the incoming resourtts and application of resource4 including the income and expenditure, of the charitsble company for that period. In preparing those financial statements. the trustees are required to: select suitable accounting policies and then apply them consistently. observe the methods and principles in the Chan'ties Statement of Recommended Practice (SORP). mBke judgements and estimates that are reasonable and prudent. prepare the fll]ancial statements on the gomg concem basis unless it is inappropnate to presume that the charitable company wdl continue in business. The trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the fllyancial position of the charitable company. and enable them to ensure that the fu)ancial statements comply with the Comp8nies Act 2C()6. They are also responsibl¢ for safeguardj.ng the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Thi5 report has been prepared in accordance with the Speci￿ provisions of Part 15 of the Companies Act 2006 relating to small companies. Independent Examiner The Board has detennined that the charity will exercise its Tight under Company and Charity legislation to an audit exemption report for the Accounting Year ended 31 March 2024 and has appointed Hartley Fowler LLP as Independent EXaM￿eT. Approved by th rustees on13 June 2024 and signed on their behalf by: Aileen McLeish Cbairman www.themulberrycentre.co.uk 19 The Mlllberry Centre (05349202) (Limited by Guarantee) Independent Examiner's report to the trustees of The Mulberry Centre ('the Company,) I report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March 2024. Responsibilities and basis of report As the charity's trustees of the Company (and also its directors for thc purposcs of company law) you are responsible for th¢ preparation of th¢ accounts in accordance with the rcquiremcnts of the Companies Act 2006 ('the 2006 Act,). Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity's aG¢ounts as carrted out under section 145 of the Charilies Act 2011 ('the 2011 Act,). In carying out my examination I have followed the Directions given by the Charity Commission under section 145(5) (b) of th¢ 2011 Act. Independent examiner's statement Since your charity's gross income exceeded £250,000, your examiner musi bc a meiyjber of a listed body. I can confirni ihat I am qualified lo undertak¢ the exarninalion because I arn a registered member of Institute of Chart¢r¢d Accountants in England and Wales which is one of the listed bodies. I have completed my exarnination. I confjrni that no matters have come to my attention in connection with the examination giving me cause to bclieve that: accounting records were not kept in respect of the Company as r¢quired by section 386 of the 2006 Act. or the accounts do not accord with those records; or the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a truc and fair view which is not a matter considered a8 part of an independent examination. or the accounts have not been prepared in accordance with the methods and principles of the Statement of Re¢ommend¢d Praclice for accounling and reporting by charities [applicable lo Charities preparing their accounls in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)]. I have no concerns and have come across no other matters in connection with the examination to which attention should bc drawn in this report in order to enabl¢ a proper undcrsknding of the accounts to be reached. Jonatha ew FCA Institute of Chartered countanls in England and Wales Hartley Fowler LLP, Chartered Accountants 27-37 St George's Road Wimbledon London SW19 4EU Dat¢: 13 June 2024 www.themulberrycentre.co.uk 20 The Mulberry Centre (05349202) (Limited by Guarantee) Financial Statements for the year ended 31 March 2024 Stattnwit of Fknantlal A¢dvldei for the year tttded 31 March 2024 Jnthry•T&tIDS An Ine•nth And Exp4DdltsrÈAttrfJUllt 2024 31,Vdn* 2023 T*tsl Rdtrld rrf fv•dt £0 LAthy Cthiukumity Fvnd (XhLY C*wts 92 93 Noth2 Noth2 N￿*2 328 32 144 144 182 44S 176 621 2YI Chvltsbl• ￿1viti0. CoThltt*ts 31 Ji 29 Nots2 2J Not• 2 10 Noth2 7M TO￿ i•a)mt 399 133 Jo 134 Nott 3 414 97 371 70 441 Noth3 Tatsl EJp•dl*Aft J65 <7 oj J45 J41 ij 13 17) No&* 9 Nd l (ap•dl*A) li 136 l) 12 ijé Re¢Mdllldo￿ of thAdi: 37 379 416 J9 241 No¢• l) Ttstsl Ixrrlod 315 428 JT J79 Noth 13 Frtt Ktse¢vos of £339,IXK)12QJ,. £32J,th)oJ www.themulbcrrycentre.co.uk 21 The Mulberry Centre (05349202) (Limited by Guarantee) Financial Statements for the year ended 31 Mareh 2024 Balance Sheet as at 31 March 2024 Prior year Funds 2023 £000 Total Funds 2024 £000 Fixal Assets Tangible &8sds Inv&%tments 46 54 Note 8 150 137 Note 9 Totalfiyed assds 196 191 Current Assets Debtors C&sh at bank and in hand 22 Note 10 311 334 Total current assd 333 352 LiAbilities Creditors.. amounts falling due within one y ioi 127 Notell Na currenl assas 232 225 Nd assds 428 416 Funds of the Charity Restrictal ￿ndS 43 37 Note 13 Unrestricted funds 385 379 Note 13 Totalfvnd 428 416 unrestrict￿ funds indude Free Re8erv&s of £339,000 (2023.. £325,000) The c¢)mpany is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the accounting year ended 31 March 2024. The members have not required the company to obtain an audit of its financial statements for the accounting year ended 31 March 2024 in accordance with Section 476 of the Companies Act 2006. The directors acknowledge their responsibilities for.. (a) ensuring that the company keeps accounting records which comply with Sections 386 and 387 of the Companies Act 2006 and (b) preparin8 financial statements which give a true and fair view of the stste of affairs of the company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirement of Sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to financial statement4 so far as applicable to the chatitable company. These financial statements have been prepared in accordance with the provisions applicable to chatitable companies subject to the small companies. regime. These financial statements were approved by the Board of Trustees on 13 June 2024 and signed on its behalf by.. Hffdther Taylor Trustee and Treasurer www.themulberycentre.co.uk 22 The Mulberry Centre (05349202) (Limited by Guarantee) Financial Statements for the year ended 31 March 2024 Statement of cash flows Year ended 31 March: 2024 2023 £000 £000 Cash flows from operating gctivitie8: Net cash provided by (used in) operydting Activities (32) 214 CYd8h flow8 from Invesdng Aetivities: Dividends and intetest received Purchase of fixtures, fittings and computer equipment Net Cash provlded by (used in) Investing aetEvlties io o) (5) Change in eash and cAsh equivalents In the year Cash and cg8h equlval¢nts at the beglnnlng of the year CYd5h and cash equivalents at the end of the year (23) 215 334 Il9 311 334 Analys1$ of cA5h and cash equivalents C&sh at bank and in hand 311 334 Reconciliydtion of net ineomel(expenditure) to net cash flow from operating activitles YeAr ended 31 March: 2024 2023 £000 £000 Net IncomeJ(expenditure) for the year (as per the Statement of finandal acdvitles) AdJuslments for: Depreciation ond amortisation (Gainsylosses on investments Dividends and interest reetived (InctraSeYd￿rease in debto Incre&sel(dttrease) in creditors Net eash Inflow from operating aedvitie8 12 136 (13) (io) (4) (26) (6) (3) 71 (32) 214 www.themulberrycentre.co.uk 23 The Mulberry Centre (05349202) (Limited by Guarantee) Notes forming part of financial statements for the year ended 31 March 2024 l. Accounting policies General information The charitable company is incorporated and domiciled in England and Wales. The address of its registered office is The Mulbery Centre, Twickenham RoaiL Isleworth, Middlesex, TW7 6AF. The registered number of the company is 05349202. The registered number of the charity is 1108999. The fmancial lrLforn￿tIOrt presented is for the year ended 31 March 2024 and 31 March 2023. The f￿￿n¢la1 inforn]ation is presented in sterling, 8nd amounts are rounded lo the nearest 'OOO. Basis of preparing the financial statements Th¢ financial statements of the charitable company, which is a public benefit ¢nlity under FRS 102, have been prepared in accordance with the Cliarilies SORP (FRS 102) 'Accounting and Reporting by Charities.. Statement of Recommended Practice applicable 10 charitics preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective l January 2019),, Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland, and the Companies Act 2006. The financial statements have been prepared under the historical cost convention, with ihe exception of investments stated at market value. a) Preparallon of the accounls on a golng concern ba$ls The trustees consider that there are no material uncertainties about the charity's ability to continue as a going concern, having regard to the current fmancial position, the level of reserves, future plans, and future cash flow forecasts. b) Significant aceouDting judgements and estimates Preparation of the F￿anCial statements requires management to make accounting judgements and estimates. Thc main areas are considered to be the allocation of costs between charitable activities and the cost of raising funds, and the Useful economic lives of tangible fixed assets. The assumptions are reviewed annually. Income recognition Income is recognised in the accounts when the charity is entitled to the income, il i¥ probable that the income will be received, and the amount can be measured reliably. Grants are recognised when the charity has been notified in writing of both the amount and payment date, unless the grant relates to a future time period, in which case it is treated as deferred income in the balance sheet. Income from charitable activities relate8 to income received for services provided under Contracts in furtherance of our charitable objectives, and is treated as unrestricied income. Legacies are recognised on a case-by-case basis followinLi the granting of probate when the administratorlexecutor for the eslale has communicated in writing both the amount and payment date. Donated goods for resale are recognised a$ income when sold. Bank interest and dividend income from investments is included when received. Expenditure Expenditure is recognised on an accruals basis in the period in which it is incurred. Irrecoverable VAT is charged as a ost against the activity for which the expenditure was incurred. Direct costs comprise expcndittwe attributable lo an activity. and the cost of resources shared between activities. The direct cost of raising funds includes stsff Costs, and direct expcnditure including event costs. The direct cost of charitable activities rel&le5 to providing infonnalion and support services io people affec*d by cancer, and includes staff and contractor cosis, volunteer expenses and supervision, and direct service costs. Support costs include managetThent staff, and the costs of maintaining our property, IT, administration, finance, HR. insurdnce and other professional services. These costs are apportioned on the basis of staff numbers (with the exception of facilities costs which are allocated on th¢ basis of estimated usage of each physical area of the Centre). Governance costs are the Costs of the external Independent Examiner and legal advice for the Board of T￿Slee$. www.thernulberrycentre.co.uk 24 The Mulberry Centre (05349202) (Limited by Guarantee) Notes forming part of financial statements for the year ended 31 March 2024 l. Accounting policies (continued) Tangible fixed assets and depreciation Tangible fixed assets are stated at cost. Items of equiptnent are capitalised where the purchase cost exceeds £500. Depreciation is provided at rates calculated lo write off the cost of each asset over its expected use￿1 life, namely: IT equipment 3 years Other fixtures and fittings and equipment 5 years tEasehold improvements are amortised over 22 years. Investments Investments are included in the Balance Sheet at market value at the Balance Sheet date. The change in market value since the previous Balance Sheei date is included in the Statement of Financial Activilies under 'Nei gainsl(losses) on inv¢stsnents' and foTmS part of th¢ nel rnov¢ment in ￿llds. Debtors Debtors are recognised at the agreed amount due. Cash at bank and in hand Cash at bank and in hand includes Current and deposit accounts with UK banks, undeposited cheques and cash. Creditors Creditor5 are recognised where the charity has a present obligation resulting from a past cvent that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Financial instruments The Charity has. only financial assels and Fmancial liabilities of a kind that qualify as basic fmancial instruments. Basic financial instruments are inilially recognised at transaction value and subsequently measured at their settlement value. Fund accounting Res¢ricledfunds are those which ar¢ lo be u¥ed for purposes specified under the tenns of an agrecmenl with the provider oFthc parlicular fund. Income arising through a restricted fund is applied againsl expendilure which meets the specified critena, including a fair allocation of management and support costs. Any unapplied balance at the end of the financial year iy reported as part of Restricted Funds. UAreslrictsdfunds are donations and other incoming resources receivable or generated for the objects of the charity without further sp¢cified purpose and are available as general funds. VoluDteers The Charity benefits greatly from the involvement and enthusiastic support of its many volunteers, details of which are given in our Annual Report. In accordance with the Charities SORP (FRS 102), the economic contribution of general volunteers is not recogni8ed in the ac¢ounts. www.thernulberrycentre.co.uk 25 The Mulberry Centre (05349202) (Limited by Guarantee) Notes forming part of financial statements for the year ended 31 March 2024 2. Analysis of income R£8tricted funds £000 Unrestricted funds £000 2024 £000 2023 £000 Donadons alld Legacles National Lottery Community Fund Grants - PubliL Authorities Grdnts - Charitable Trusts & Foundations Individuals. CoTnmunity Groups, Corporat Gifi Aid on donations 117 117 92 136 136 183 192 32 224 193 102 102 116 16 16 Le8￿1￿ 26 26 60 445 176 621 650 Incorne from Charltlble Aetlvltles Contr8rts - Health Bodies 31 31 29 31 31 29 Other Trading Artlvltl¢4 SAlas of donatal goods The Mulbcry C￿tre ￿ndraising Occasional rcnt41 of prnni8a5 23 23 Investment Intome Invcstmenl dividends and interest Bank interrst 10 10 Totsl In¢ome 445 223 708 www.themulberrycentre.co.uk 26 The Mulberry Centre (05349202) (Limited by Guarantee) Notes forming part of financial statements for the year ended 31 March 2024 3. Expendlture JJ 202J T•tsl 211 £000 f•mdi 14JOO #tdyltl nds ljvltla 2) Dtrttt t￿ts Staff and oJJytr&ctor remuncF8tsn and expEnsBY Voluntcw exp¢nsu supmiiion Other dtrett Totsl Dlroct 136 341 477 91 274 J6S 17 $13 143 J61 All￿ted iupport t•sts Stsff and cffjntrattor remunLYLtLoll And rxpBTL G¢nTryal Offic¢, IT and Admu]ityAtion c4)$1s FA¢ilitiLY and Deprecwtion Totsl Alkn¢at 76 41 J? si 33 14 15 144 151 165 Tots] LxpMdftDrt ofwhlch uflng.. is& 124 441 565 Re&trlrted fundln&' Urre¥triL'iedfuiiding Jcilvltka: 11Je ch￿ty orL2 activiry. to provide infornioiion and pjpport WTYiC£J to pcople ￿fe£￿d by cinccr. Tatal Gov•TUV• cosb mcludBd in Support CDYt¥ arc £3.000 (2023: £3.000). 25 4J9 J7J 401 13J 97 4. Net Income This is sta¢oJ afttr di￿ging d￿r￿latIOn of £9,000 (2023.. £9,CK)O) and Indepffldent ExarnineP5 remun¢rntion of £3,000 (2023.. £3,000). 5. Staff costs and numbers 2024 £000 2023 £000 Gross salary costs Employ&s Nl contribution5 EmployePs pmsion costs Total 480 37 28 545 369 30 22 421 The average number of employees during the year was 20 (2023: 15), and the average number of ￿11-11me equivalent employees was 14 (2023: LO). The Executive Director was supported by a Cancer Inforn]ation and Support Services Manager and three Assistants, two Service Administrators, a Volunteer Lead, a Welfare and Benefits Lead, Counselling and Complementary Therapies Leads, a Finance and Operations Manager with two A551¥tanlS, a Fundraising and Engagcment Manager with a Supporter Engagement Lead, Philanthropy and Partnerships Lea(L Communications Lead, and two Community Engagement Leads. The pension ¢osts shown in the table above represent payments into (a) the NEST workplace pension scheme and (b) employees, personal pension schemes. No employee received emoluments (eA¢ludiThg employer Nl and employer pension costs) exceeding £60,000 during the year or during the prior year. The total ernployment Costs, including employer Nl and employer pension costs, for key management personn¢l (defined as the Executive Director and other m¢mbers of the Management Team on Page 18) was £212,000 (2023.. £213,000). The charity also engaged the services of two members of the Management Team to develop complemenlary therapies courses for the new Education Centre, and £5,000 was invoiced 10 the charity for this work (2023: £nil), of which £2,000 (2023: £nil) was accrued at 31 March 2024. www.themulberrycentre.co.uk 27 The Mulberry Centre (05349202) (Limited by Guarantee) Notes fornjing part of fmancial statements for the year ended 31 March 2024 Trnstees, retnuneratlon and ¢xpenges Onc ¢tu*4 Ms Jy¥nnc Grinbcrs4 provided complcmentary therapi￿ &rrYiccs to thc charity during thc ycar, foT thc ncw Education c￿tr4 2nd rctt.ived r¢muncrAtion of £2.000 (2Q23.. £nil}. Thc Articjcs of As%o¢iation perniit payments to Iru*es for the wpply of serviccs to thc charity. No othcf fflember of the Board of rtceivcd any rcmunu&tion or rcimbuTwent for cxpcngc durin¥ th¢ ycar or durins thc prior ycar. 7. TaxatloD The charity iy cxcmpt from corpornti¢4n lax on its chzrilzblc a¢tivitie& 8. Tangible Flxed Assets Flxtyros, rittings and eomputer ui Leasehold Improve- ments £000 Total £000 £000 Cost At beginning of yegr Additions 52 49 ioi Disposals At end of yev4r 53 49 102 DepredationlAmortisation At beginning of year DepreciationlAmortisation Disposals At end of year 36 47 43 13 56 Net book value at beginning of the year 16 38 Net book value at end of the year 10 36 46 9. Investments 2024 £000 2023 £000 Market value at beginnlng of the year Additions to investments at cost Net gainl(10ss) on revaluation Market value at end of the year 137 144 13 150 137 Investments aTr in pooled investmajt funds, managed in the UK by cc￿ a chatity ￿nd manager. www.themulberry¢entre.co.uk 28 The Mlllberry Centre (05349202) (Limited by Guarnntee) Notes forming part of fmancial statements for the year ended 31 March 2024 l•. Dobt•r8 2024 2023 £•oo P rw'nionts 21 22 18 I l. C redltors: Am•pnts fAllln8 dut vwlttsln ont yt4r 2024 2023 £1 io 14 15 16 55 Derw￿ iAU*nie INots 12) 88 127 IL Dd•rreO In¢am¢ 2124 £000 211J £100 DekrrL41 I>cfjT•e A¢ beRlnAli4 ol ythr ￿￿]￿￿1 to duTiThS tbe year Irt<4)n￿ &feffal in ye 30 (88) 55 ss (30) www.themulbeTry¢entre.co.uk 29 The Mulberry Centre (05349202) (Limited by Guarantee) Notes forming part of fmancial statements for the year ended 31 March 2024 13. Movements of Funds l ApAI 31 Al*rdb 2•24 rrBosftt £000 ReStr6Et￿ Fund% Lotrery Fxlld: kn¢L4ntht and KÉY Suppjrt Se￿¥ 117 P•bllt A¥th4rttltt: LBH.. ETh1 ol Life and BcLtt¥ÈtJ￿r support imFiLI LBH., St4Vrft io Cth LBH.. BoLJ¥uiiaii support i￿￿.. E￿{ tsf life Support 43 (431 18} 162} 26 i) (41 13} SpÈltl¥Mno B￿0￿￿Try Couniil.. Support IK) SpL4tbomo LB Edlns: Sw to IoLxi BAME populdti0￿cDM￿5u￿1lY Fj]￿th 13 136 046) F￿￿.. Staff uJ5ts RPLC.. Communittr ErJsaKLYnenl IYA LBRUT City Bri41st Tn￿1,. Support to ovtt 65 cw+.. C4xnpl•m•htarJ' t1itrup1L￿ to Llign)OThLYepy piLiuilA .. Wel¢omé ￿le￿ine￿I, Sui)port Seni Itt Tht Fdmw F•JAdation., coll￿￿111￿￿ .81 Pl** Cl%oritsble FoundJtiL)A' CouttNdlin8 Pink Rib1￿ F 43 379 1230 372 JIS 416 (669 428 Notes: LBH.. London Borough of Hounslow LB Ealing: London Borough of Ealing LBRUT: London Borough of Richrnond upon Thames www.themulberycentre.co.uk 30 The Mulberry Centre (05349202) (Limited by Guarantee) Notes forming part of financial statements for the year ended 31 March 2024 13. Movements of Funds (continued) - Prior Year Balgncts at l April 2022 £aoo Balances at 31 March 1023 £000 I]￿￿ ExprnditUTe £000 'rrnJsfLYs £000 £000 Restrleted Furtds Nationil Lottery Communlry Fund: WelcoTnE ASS￿Sm￿l and Kry Support S￿vIL¥s 22 92 Publie Authoritiiy.. LBH.. CoinpleTDffil￿￿ Thryies & Wellbeing classes LBH: End of Life artd Bcr(¥vttneni support servic LBH.. Additional 5UPPOrt to Hounslow Tcsidthi$ alTecivJ by Covid LBII.. Support 10 C'.Bra8 LBII.. Bffeav¢m¢ni support SFelihorne BoTou¥h Council.. Support 10 Spclihome Y¢sidenlS Lta Ealin¥'. Support 10 local HAME population G￿ler London Auihorily.. SITengih & bolance proj￿1 14) 1401 40 60 25 35 26 191 10 10 (isj) 34 Ch*Ai&bl¢ Trnsts and Found*dDn$.' Havpton Fut￿.. Staff cos15 Hwnoon Fund.. C'.omLnunily En8aBemenl RPLC.. Coinmunily En¥¥cin¢nl in l.LIRuT .ily Llrid¥c Trust.. support to Lundoners 65 'rhe Fcbruory found&¢ion.' C.ouns¢llin8 Si Jwnes's Pl8cc C.hgrilubl¢ Foundation.. C.oun%¢llinE Pink Ribbon Found*ion'. F.Inulional support al br(441 cancLT cliniL* I lousing Pathways Trusi.. Support lo E&ling & ljrcniford re5id¢DI$ 'I'hc tyoyly Cart¥ ch￿l￿ble Trust.. Welcome A8sLSSmeni & Inlortn8tion 'I'he Edw¥rd G0511in£ foundution.. Thcrapirs & Wellbeing cluses Le¢yJ5 Building Socidy C.h8rilable Foundation.. Thryry RooJn5 quipmenl -lThe SLTcwf¢x Found￿100.. Building repairs and tninor WOTk$ The Hwnplon Wick Unitol C.harily'. Support lo Hwnplon Witk rt8idcnlS Molo FoundatiUD'. Wdcom¢ A%sL%sin¢nl & Infonnution Yorkshire Building Socicty ch￿ilable Foundation.. Support 5crvi In.spirc Houn51ow.' Welcoin# Asstssincnl & Infornialion Th¢ Munro C"hon't#blc Trust., W¢lcoinc A8%e5srncThI & Inlonnaiion 3U 1301 20 37 1201 1371 (31 (21 141 J2 124 11331 Sanofi Genzymv. B¢th¢nding Total Restrl¢ted Fund 39 399 14011 37 Unre5trleted Fundi 241 309 11641 386 LOSS￿ on ]nvcslTnffl 379 416 Total F￿ndS 280 15651 Notes: LBH: tA)ndon Borough of Hounslow LB Ealing= London Borough of Ealing LBRUT.. London Borough of Richmond upon ThaTnes www.themulbwcentre.co.uk 31 The Mulberry Centre (05349202) (Limited by Guarantee) Notes forming part of fmancial statements for the year ended 31 March 2024 13. Movements of Funds (continued) Description of Restricted Funds: National Lottery Community Fund: Funding from the Reaching Con]munities programme towards the Welcome & Assessm¢nL Counselling and Therapies services. A new four-year grant started in October 2022. London Borough of Hounslow (LBH): A range of funding in both years for ¢nd-of-life support and bereavement support and counselling SCTViC¢S in Hounslow. A new grant will allow this support to be delivered at the Centre or remotely, and ultimately within a client's space, whether at home. care home. hospice, or hospital. Funding has also been received for community engagement activities in Hounslow. LBH funding in 2022123 also pennitted additional support to LBH residents affected by Covid-19 and cancer screening delays during the pandemic. Spelthorne Borough Councll: Funding towards the cost of supporting residents from the Borough of Spelthorne for all services. London Borough of Ealing: Funding towards the cosl of providing support services to the local BAME population ffected by cancer, to improve their mental wellbeing, and for community engagement in Ealing. Greater London Authority: Funding in 2022123 from the Sport Unites grant programme for a pilot"Gaining Strength and Balance" exerci8e proje¢t to support the health and wellbeing of people aff¢¢ted by cancer. Hampton Fund: Funding towards staff costs. Additional fimding in 2022123 towards a programme of Cornmunity Engagement in the Hampton Fund area to raise ¢ancer awareness post-covid. RPLC: Funding for Community Engagement activities in LBRUT. Clty Bridge Trust: Funding towards the Cost of supporting Londoners over 65. for all services. CW+: Funding for a pilot scheme to offer complementary therapie8 to cancer patienL8 undcrgoing chemotherapy in the WMUH out-patients department. Olher: Funding towards the cost of Welcome Assessrnent8, Counselling and Therapies services (donor anonymity requested). The February Foundatlon: Funding towards the cost of Counselling services. St James's Plaee Charitable Foundatlon: Funding towards the cost of Counsellin8 services. Pink Rlbbon Foundallon: Funding towards staff costs to provide emotional support at brea8¢ cancer clinics, and breast cancer awareness sessions. The Dgoyly Carte Chydritable Trust: Funding towards the cost of Welcome Assessment and Inforniation services, The Edward Gostllng Foundatlon: Funding towards th¢ cost of Complementary Therapies and Wellbeing clatises. IsleTrvorth & Hounslow Charity: Funding for support to Hounslow residents. London Calvdlyst: Funding towards service development in the community. London Marathon Foundation: Funding for an exercise project (including guided table tennis sessions and low- impact weights exercise) to improve the activity of people affected by cancer. He2throiv Communlty Trust: Funding for volunteer development. Clare King Charitable Trust: Funding towards the cost of Therapy services. The Hampton Wlek Unlted Ch¥drity: Funding towards the cost of supporting residents from Hampton Wick postcodes. for all services. B&Q Foundation: Funding for replacement garden decking. The Percy Bilton Charity: Funding for replacement blinds in Counselling rooms. Insplre Hounslow: Funding towards the cost of Welcome Assessment and InfoTmation services. The Munro Charitable Trust: Funding towards the cost ofWel¢ome Assessment and Inforniation services. www.themulberrycentre.co.uk 32 The Mulberry Centre (05349202) (Limited by Guarantee) Notes forming part of financial statements for the year ended 31 March 2024 13. Movements of Funds (continued) Description of Restricted Funds (continued) Prior year ￿lld]ng was also received from The Screwfix Foundatlon (in 2022123) for building repairs and improvements including guttering and heating, Moto Foundation (in 2022123) towards the cost of Welcome Assessment and Inforn￿tiOn services, Yorkshlre Buildlng Society Charitydble Foundation (in 2022123) towards the cost of all support services, Housing Pathways Trust (in 2021122) towards the cost of supporting residents from Ealing and Brentford for all services, Leeds Building Society Charitable Foundation (in 2021122) for Therapy rooms, rniture and equipment, and Sanofi Genzyme (in 2021122) towards the cost of a Befiiending service to support older people with cancer. 14. Analysls of net assets between funds 2023 R*stslLtal U*rntrlcttd IDthdi Total T•lal thndi Tangible fixthl Fixal asyt LAV￿MelY19 46 150 Iso 137 235 333 352 li8bititi jss) (46) (joi) {127! Tot2l AIK Jis 428 416 15. Capital commitments At 31 March 2024, there w¢r¢ no capilal commitments (2023: £nil). 16. Related Party transactions During the year ended 31 March 2024, there were no related party traIksactions involving ttustees {2023.' a trnstce of The Mulberry Centr¢ until May 2022 was also a trustee of Hampton Fund, which gave grants of £45,000 to Th¢ Mulberry Centre). 17. Legal status of charity and guarantee The charity is a Gompany limited by guarantee and has no share capital. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £10 per member of the charity. www.themulberry¢entre.co.uk 33