REI GISTEI RED COMPANY NUMBEI R: 04184862 (li ngland and Wales) REGISTERED CHARITY NUMBER: 1108470 Report of the Trustees and Audited Finaiicial StAtements for the YeHr Ended 31 Mareli 2024 for Havering Mind Haveriiig Mijid Contents of the Fiiiaiieial Statenien¢s for tlie Year Ended 31 March 2024 Page Chairman's Statement Report of the Trustees 2 to 14 Report of the Independeilt Auditors 15 to 17 Statement of Financial Aetivities Balance Sheet 19 Cash Flow Statement 20 Notes to the Cash Flow Statement 21 Notes to th¢ Financial Statements 22 to 30 Detailed Statement of Financial Activities 31 to 32 Hnvei'lJ]g Mlnil ClIHI)'ni4n's StAtemcnt foi, tlie YeAI' Ended 3] Mai'cli 2024 A5 ivcll as Inuiiilaiiiing 8everal of oui. existing PIDjecls aiid Seivices, (he dcvelopinenl of newly funded sei'vi¢e$ Is evidenc¢ of ali Inci'ease in deii)and foi. maiiy of 0111. 8ei'vices iici'oss both I-layei'iiig aiid Bai'kii)g & Dagenlian). Siipi)oi'liiig 3,311+ people across boili Boi'oughs in 2023124, we arc contiiiuii)g lo I'ea¢h nioi'e ai)d dit'feveiil Inembei's of OLir con)muiiily with dii'ecl sui)poit t119t is accessible 41nd Ineels Iheii. needs, As Iiri)ds iii dei))and expand, iieiv sei'viL'e.s al'e mobilised, new slaff ai)d skill.q become embedded, aiid exlended p81'1neiships al'e developed, Ive will inlenlioiially build fi'om th¢ Iiinigins. prioi'itisiiig those niosl iinpact¢d, least sui)i)oi'led and often disenfi'ancl)Ised. With both aivdiei)es5 ftnd deiy)aiid inoirasiiig? the dedication and passion of oiii. slaff aiid volunleei's remaii) exceptionally higl), Slttfr conliJ)ue lo woi'k will) kiiidness, emp¢illiy* C8re and commilineiit 10 boil) neiv and exlstli)g seiviee usei's and eaLI) othei.. r)esi)ile navigatiiig a Ghallci)Eil)g landscape tl)is year, ond woykiiig long houi's, colle&giies liave alwi2yS Put oui. clients needs fiisl. Staff dedÉcolion, i'csilience aild pei'sevei'once is ren)ai'kable, and I tliank iliein foi. Ivl)at Iliey Iiftve achieved dui'it)g the last 12 Jnoiiilis. Both oiii. Sun)iiiei' and Christtnas events ivei'e f8iilastic ¢ommiinity engagement aiid awareiic53 1'8ising platfoi'ms, despite Ilie Siiininei. Fest only beiiig abltt lo go ahead on 2 out of the 3 planned days due lo appalling wealli¢i' conditions. A big thank yoii lo ev¢i'yoiie who ivas involved in aiiy way* big 01- snioll ivith thc plai)iiing and delivei'y of11)es¢ ii)Ipoi'lant local ¢venls, They al'e a Iiiiique opportunity foi. voliinleei%, clients Etnd staff to come logeihei. af one big team foi. Ilie benefit of Ilic ¢hari¢y' of coui'8e. the funds raised help to Iiiaiiilain oui. sei'vices. Dui'ing this ycai,, we sftid goodbye lo Sheldon A(tridge, Iv170 ivas pttit of Mind in H8vei'ing> Bal'king & Dageiihftm for ovei. 3 decades Il)I'oiigh l)is pai'lioipalion in our sci'vices, as a volunleei. and as a I'rust¢e, Sh¢ldon died on 2nd Maioli 2024 and ivill bc Itmembei'ed by ull who kneiv hiin. Yoii will see fiom the Ti'ea5uI'crs Repoi'l tllai the charity is in o sti'oiig finftiieial position. Despite the Continued st8luloi'y menlttl health fuiidin8 and staffing challenges, I believe Ih&l we al'e li) a good position to suslaii) tlie chai'ity foi. the rutui'e, helpln8 lo pi'ovide Ineiilal heaish sei'vices in Havci'ing and Bal'king & Dagenhum for which ive ale i'especled llnd valued. Last biit not lea.st, a huge thank you lo all of our slulT, volunlceis and Ti'iislees wlio liove bceii f21 nlastic, and woi'ked collaboi'fttively and so hai'd this yedi.. l ¢aiii)ol end without also Ihai)king oui. woiidei'fiil sponsors, donoi's siippoi'ler.8 foi. 11)eii' commitinent and iiivestiiienl in ivhat we do. Tliaiik you, o)q ' Paul Maslei'son- Choii'mun Page I Havering Miiid Report of tlie Trustees for the Year Ended 31 March 2024 Tl)e Truslees who are also Directoi's of the chai'ity for tlie purposes of the Coinpanies Act 2006, pi'esent tlieir I'eport with the financial stateinents of the charity for tlie year ended 31 March 2024. The Trustees have adopted the provisions of Accounting and Reporting by Charilies: Slaleinent of Reconimended Practice applicable lo chai'ities pi'epai'ing tlieii. accoiints in accordance with the Finaiicial Reporting Staiidai'd applicable iii tlie UK and Republic of Irelaiid (FRS 102) (effective l Januaiy 2019). OBJECTIVES AND ACTIVITIES Objectives and aiins Mind in Havei'ing, Barking & Dagenliam objectives are.. To proniote tlie pi'esei'vation of mental health aiid to asslst in relieving and I'ehabililaling peisons suffering from inental disordei. or conditions or eiiiotional or iiiental disti'ess requiring advice or ti'eatii)ent, in Ilie London Boi'ough of Havering and siirrounding area (the area of benefit) in association and in accordance witli the aims and objects of National Mind. Charitable Activities and Public benefit At Miiid in Havei'ing, Barking & Dagenhain we are pro-aclive in suppoiling and educating people about it)ental health in oui- local coinniunity. We do this thi'ough: l. Providing advice and infoiThation 2. Helping individuals leai'n liow to niaiiage tl)eii' Inental healtli 3. Providing activilies to create peer support 4. Raising awareness and providing education to reduce the sligina around Inental health T]ie Trustees confirm that they have complied with the duty in Section 4 of the Chai'ities Act 2011 to have due i-egard to tlie Chai'ity Commission's genei'al guidance on public benefit. Page 2 Haveriilg Miiid Report of tlie Trustees for the Year Ei)(led 31 March 2024 STRATEGIC REPORT AcliievemeJ)t aiid performance Some of our Achieveinents ijuring 2023-24 o We expanded our outi-each and conversations ai'ound suicide prevention to 124 people across North East London, and coiinected directly witl) 1,136 people o We supported 1,330 meinbers of the public seeking help ¢ind advice thi'ough our Gateway Sei'vice o We directly supported 3,31 l individuals through our sei'vices, with a I'ippl¢ effect spi'eading to over 7,000+ indiiectly o Our Live a Better Live Pi-ogranime saw an aggi'egated attendaiice of1,694 at sessions aci'oss both Boroughs 0 20 clients Barking & Dagenham wei'e supported througli oui. Hoarding Pathway Pi'ograi)iine o Oui. Peer Suppoi'l Woi'kers have woi-ked dii'ectly with 171 client5 aci'oss both Boroughs o We delivei'ed Coimmunity Workshops on suicide pi'evention and I'aised awareness througli 357 workshops across Norlli East Londoii o We designed and laui)ched our new Mini Minds Mattel. Prograinine for under 3's across boih Boroughs 0 145 pai'ents and cai'ers witl) similai. experiences iii Havering and Barking & Dageiihain, Inet witli peel's thi'ough our Pai'ent Suppoit GroLIP o We designed and Iiiobilised oui. new Dads in Mind Progi'amn)e in Bal'king & Dageiiham o Oui. Social Inclusion Pi-ogramme saw an aggregated atteiidance of 455 at sessions delivered in Havering o We developed oiii. staff thi'ougli suppoiting hundreds of hours of ¢ontiniious personal developl￿ent ti'aining 0 422 uiiiqiie visitors ac¢essed oui- multi lingual oiiline suppoit foi. Ukrainian i-efugees aiid their hosts o Havei-ing Cliristmas Land was visited by over 24,000 people diiring Deceinber 2023 o W¢ wei-e awarded Best Local Event Wini)er in the Muins Guide to Romford Awards 2023 o We delivei-ed 91 face lo face interveiitioiis tlii'ougli oui. Gateway Sei'vice 0 263 women were enipowei'ed to talk of their own menlal healtli and wellbeing througli our Mums Mattel. Pi'ogramine aci'oss boih Boi'ouglis o We launched a new Supported Self Help Service, supporting i'esidents across both Boroughs o Oui. total inconie was £1,467,168 o Over 28,000 people attended Mind in Havei'iiig, Barkiiig & Dagenhain Cliristinas Land, Pop Fe5t and Faniily Fest eveiits in 2023 o We delivei'ed excellent outcomes for many people using our services Gateway Service l J33 initial eontaet, information and advice eDquiries Our Gateway Sei'vice is the foundation of wliat we do, pi'oviding access to infoi'ination at a tiine when callers are feeling afraid, anxious, depi'essed or just don't know what to do. Oui- iiiterventions have been via teleplione, eniail and face to face Suppoiting people who pi'esent in Crisis lo access the best service to meet their needs Offei'iiig an initial assessment and fui'ther short-tei'm intei'vention Supporting families, fi'iends and carers seeking help for soineoiie they are close to Offering a navigation sei'vice so tliat people access the l-ight sei'vice at the riglit tiine Sigiiposting to othei. local pi'oviders to ensure continuity of support Iiitroducing iiew clients to the I'ai)ge of sei'vic¢s offei'ed at Mind in Havering, Bal'king & Dagenhain and the local coininunity People call the Gateway service tor advice, inforniation, sigiiposting, ai)d i'efei'rals regai'ding sei'vices to support their Inenlal healih and matters affecting it. In Inost cases a clieiit will call or einail, have a siiigle conversation after whicli we doii't usually heal. fvoin thein agaiii. Repeat calls generally arise fi'om coinplex situations whei'e new resoui'ces need to be fouiid. People Ive supported also said: 'Thanlc you very mucli, it's the information I needed" 'Brilliantg yoii liave been so helpful, 'Thaiik yoii for taliing tlie time to listen to me" 'Tliank you so mucl), Mind lias been the most lielpful" 'Tliank you, it's good to tall( it tlii'ougl) to someone ivho is listening to me" 'Tliaiik you for calliiig ine in Jny lunch hour, so helpful, thank you" Page 3 Haveriiig Miild Report of the Trustees for the Year Elided 31 March 2024 We delivei'ed this sei'vice across Havering, Bal'king and Dagenham Live a Better Life Projeet 272 people supported Our Live a Better Life Pi'ogramme suppoits adults with ii]ental liealth probleins, giving tliein the tools tl)ey need to nianage tlieii. wellbeing aiid resilience, acting as a preventative service to I'educe fui'thei. pi'oblenis fron) arising. Our aim IS to iillpi'ove tl)e recovery tiine for those expei'iencing a ci'isis witli tlieii. fftental liealth aiid ensui'e ongoing support is pi'ovided. We also help people acliieve iinpi'oveinents iii their overall pliysical healtli, aiid suppoit the developinent of life-long coping skills for menlal wellbeing. The prograinine I'un ovei. several weeks, aiins to achieve individual goals thi'ougli CB T itlfoi'ined worksliops iri¢luding 'How to maiiage sti'ess, and 'How to cope willi anxlety physical activities iiicluding yoga, gai'deniiig, badminton and cycling. healtli woi'ksl)ops such as 'Food & Mood, and 'Sleep & Sti'ess,; and otliei. gi'oups includiiig walking. 'My fii'st day l ivas nervous if anyone ivas turniilg up. I foun(l out about Mind tlirough my doctors and a friend spolie to someoile Ivlio Ivorlis at Mind. I met up at Mii)d aiid it ivent from there. I was sent a message to attend tlie Live a better life 10 iyeek programme. The groiip on a Wediiesday Ivas very handy for me as I go sjvimmiiig lessons start right after tlle session. Siiice joining the programme I noiv feel I'm not alon¢, I was at ease in the groiip and listeiled to wllat the presenlers were telling lis lioiv tlie group goes and we ivere asked whaÉ we ivoiild lil£e to get from the programme. Eacli session was different and I foiind it intei'esting. l am a good listeiier. Having 2 hrs ivith the group was a nice feeling aiid ivas impressed witl) hoiv maiiy turned up each iveeli. I liked it that tlle people Ivere from all walks of life. We delivered this Service in Havering and Barking & Dagenliain Meaningful Activities Project 105 people suppoited Meaningful Activities Pi'oject gives a space for those who are suffei'ing with long terni iiiental illness. The pi'oject pi-ovides sessions which help witli mindfulness, confidence and eiicourages socializing. There are diffei'ent g'oups iiicludiiig i) self-discovery which includes poety, News topics and cun'ent affairs li) games including pool and table tennis iii) ci'ealivity including arts, ci'afts, wi'lting and inuch Inoi'e. 'MW lias experienced feelings of paranoia and iyorthlessness. He believes tliat other people are aware of his meiital Iiealth struggles. He spellt 5 montlis in Goodniayes Psyclliatrie Hospital becaiise he ivas eoiitemplating suicide. He reports having daily fleeting thouglits of suicide aiid feels unAble to escape them. MW - siiiee joining the group I liave tnade some really good friends, I have improved my social life, made connections ivitli frieiids, aiid I cai) open up about any problems that I have shared iyith people iyho are ii) the same positioii, l enjoy tlie ti'ips, boiYlii)g and the parli Ivalks. l and three othei. Inembers of the group meet and play pool and go for coffee Ivllieli has l)elped my mental health. The groiip is upliftiiig Ivith banter aiid jokes, wllieh ci'eate a liappy atmospliere. Thi'ougli coming to the group another clieiit has helped me get a volunteering position iii a local eharity sIIopTr whiel) I really enjoy? Without the group l ivould be absolutely lost, it would leave a big empty space in my life, I would sink back into tliat dark lonely place I Ivas in, Ivhere I felt lilie my life wasil't worth 1sving.I have beeii Jnade to feel very Ivelcome, l alivays look forivard to evel'y Wediiesday> It's my social getaway day> ean't tliaiik you enough for youi. support aiid tlie massive support for my ineiital health improvemeiit. We delivei'ed this service in Havei'ii)g Ready for Adulthood Project 122 young people supported Ready for Adulthood is a 6-week face-to-face prograiiiine for 17-25 yeai. olds experiencing iiiental liealtli clialleiiges. The iiitei'aclive and supportive gi'oup connects young people and ¢on)prises sessions on topics including coiiiinuiiicatioi). resilience, wellbeing, living skills plus l.. I support aiid peer activities. Page 4 Haveriiig Mind Report of the Tru5tee5 for the Year Ei ])ded 31 Marel) 2024 'Just to let you Icnoiv, my son went out today ivith some yoiing people from the Mind gi'oiip. Tlley went to a park at Ipni and lie is still out (email sent at 6pm). H¢ jiist face-tiined me to say they Are all going ii)to towii togetlier.He looked happier than he has been for years. l can't thank you eiioiigh for enabliilg tllem all to get together. It really is the best thing that has liappened to him. We delivered this service in Haveriiig and Barking & Dagenliani Pareilt Suppoi't Group 145 people supported Oui. Pairnt Suppoi't Gi'oup is a 6-week online progi?Inine foi. parents and cai'ers of young people aged 11-25 yeais experiencing inental healtl) challenges. Our parenls and cai'eiE ineet with p¢¢rs with similar expei'iences and receive sigiiposting inforination plus reassurance, lips and te¢l)niques for supporting their young person and their own wellbeing. 'It is very reassllring to knoiv that l am not the only parent in a similar situation but we all knoiv our children differently. I have leai'iit tllat I am a good parent and tliere are techniques from the eourse l Can employ to encoui'age a natural flow of communicatioii. Haviiig beeii selfless and putting my child first as a pareiit, l am also leai'ning tlle impoi'tance of self-eare and to put myself first and enjoying my life ivitli all the turbulence it eomes wilh. I have learnt ilot to raise my voice and to Ivalk away from situatioiis that be volatile. We delivei'ed tliis sei'vice in Havering and Barking & Dagenham Mums Matter Project 263 people supported Our Miiins Mattel. Teams wei-e established in Januaiy 2022. Munis Matter is a support service to empower muins to lake control of their Iiealth and wellbeing. Tlie 6 week coui'se was oi'iginally designed by niui)Is for Inuins witli a pei'iiiatal 11)ental health pi'oblein. Our aiin is to support mums using a l)olistic approacli lo their health and wellbeing incorporatiiig practical and emotional support. We al'e pleased to sliare tliat we support our Inums with ci'eche facilities to eiisui'e oui. muins are able to participate fully in tlie group sessioiis. We also iiivite dadslsupporlei's of each Inuiii to have a l.. I session with our practitioneis towards the end of each course. We liave staited peer support sessions witl) foitiiiglitly buggy walks from Harrow Lodge to link Mums in with each othei- and the project. '1 doii't really knoiv hoii, to put into Ivords lloiv much the Mums Matter Project helped me. When I started the course, I Ivould barely go one day ivithout Crying oi. having a meltdown, due to the frusti'ation I felt for not being a good enougl) miim. Although I alivays felt at ease lo speak with my liysband about how I felt, I found tliat Sharing l)oiv I felt witli otlier mums was erucial - and the peer support received fi'om the other mums and the faeilitalors worked wonders - mueli better than any medicine, iii my opinion. Also, a big thgnlbleins who are socially isolated and disconnected witli tlieir coininuiiity. The aiin of the project is to I'educe isolation aiid proniote inclusion. Wiiliin tliis project, paiticipants al'e offered: A friendly one lo one appointment to coniplete a Recoveiy Star assessnient and to discuss SUPPOI't iieeds and opporluiiities Page 6 Havering Mind Report of tlie Triistees for the Year Elided 31 March 2024 Access to tlie Ways to Wellbeiiig course wliere we sliare tips for managing stress alld iinproving resilience, good sl¢eping pi'actices, as well as learning i'elaxation skills, Mindfiilness, peer skills, five ways to wellbeiiig and confidence building Access to the Liiik course where we shal'e tlie importance of connecting witli natui'e, walk and talk, pi'acticing Mindfiiliiess, Mood and Food, being kind to yourself, pi'obletm solving, oppoi'tunities to coiiiiect with your local coininunity, discovering volunteeriiig opportunities, and creating a persoi)alised wellbeing plan Signposting aiid wai'm transfei- to other i'elevant seivices 'Before joiniiig the programme, I Ivas overwhelmed ivith aiixiety and felt very isol#ted and alone. I knew no one iii tlie area and was very ovenvlielmed Ivlth n)y situatiott at hoiiie. Sinct starting tlie programnle and in tliis present momeiit I feel more coilfident aiid have foui)d genuine friendships and support. I am able to share my story ivitljoiit fear of judgement or repercus51on (whlch I cannot do at liome). I have noticed a differejice in myself, my genei'al outlooli has im proved aild for tlie first time in a long tiine l am lookiiig forward to my future. Getting my oivii place is something I would have really struggled Ivitli Ivithout the support I have fouiid liere. I have eiijoyed meeting everyone aiid expailding my social eirele also learning coping mechanisms for my symptoms. These tools have really helped ivith my personal development. You really doii't understand how mueh you have helped me." We delivei'ed this service in Havering Pause 2 Start 5 people suppoited tlirough to July 2023 wlien tlie service closed Pause 2 Start is a progi-amme designed in collaboration witli our delivery parmei. Pause, and the sei'vice users suppoited by Palis¢ who have cliildi'eii I'emoved fi'om their care. Tl)e programme offers eight sessions. Within these sessioiis, a safe envii'oninent is created should service usei's want to discuss their journey and feelings of guilt grief and loss. Otlier sessioi)s ii)clude inforinatioii and opportunity to discuss, ai)gei', self-esteem, confidence, cominunication with the aims of pi'oviding inforination to support future resilience to life's adversities. Sessions on self-iiurtui'ing such as a cookei-y workshop and aits and crafts al'e included to provide ali oppoitunily for feel good activitie5 to be used for future wellbeing. Feedback froiii clients has sliown value for coining together in a safe space, irying new activities aiid providing leaiming to suppoit resilience. 'I have eiljoyed the art and the cookery. I felt tligt l ivouldn't join in but I did and I feel good about that" ei)joyed tlie programme. It was easy to share my views iyithin the group. I was comfortable being Ivitli the group '1 feel that l uilderstood my bodies, response's to emotions better ivhich helps me have more control" We delivered Ihis service in Barking and Dagenhain Supported Self Help 16 people suppoi'ted Laiiiiched in eai'ly Spring 2024, oui. iiew sei'vice helps clients to understand their emotions over a 6 week pi'ogramme. We pi'ovide iiifoi'inatioii, i'esoui-ces and i'egulai. phone calls to lielp people iiiipi'ove how they feel. Topics exploi'ed include Anxiety - Anger Managen)ent - Depressioi) - Feeling Alone - Grief and Loss - Self Esteein Sire55 - Menopause mind.org.uklsupported-self-help Page 7 Havering Mijid Report of the Triistees for tlie Year Eilded 31 March 2024 'My practittoiier wa5 so helpful aild lovely. I felt at ease talking to her she intercepted ivhen requii'ed biit also gave me time to pi'ocess my tlioughts and feelings. I felt comfortable expressing my emotions to her and she alivays lielped me providiiig me the relevant iyorkbooks as appi'opriate to our sessioi). Supported Self-Help llelped nie to categorise my thoughts and helped Ivith my anxiety. Noiv I liave my ups and doivns but I feel better as I've recognised Ivhat I can improve oil. I would definitely recommend supported seif-help to otliers. We delivei'ed this sei'vice in Havei'ing, Bal'king & Dagenham and naÉionally Infai)t Feeding Programme 13 voluiiteer breastfeeding peel's recruited I I I woinen supported We work with parents cun'ently ii) antenalal and postnatal stages (focused on the first 6 months of life but open to any fainily) wlio have questions about breastfeeding past tliis age, as WHO recoinmends breasifeeding until at least 2 years of age). This pi'ograinme is pait of the Stait foi. Life initiative, with the aim of creating througli Iraining, a committed and diveise Iietwoi'k of volunteer breastfeeding peei- suppoitei's who will provide advice when it's needed, as well as face-to-face and 01)line bi'eastfeeding suppoit sessions. 'I'm an oldei. mum. l ivasn't expecting to feel like this but iylien I had my 5011 1)vas somewhat isolated. I thought feeding llim Ivould be easy. He 15 a very iinqiiisitivt baby and easily gets distracted when feediiig) it felt frusti'ating to me as feeds would take long and I wasn't siire I could persevere. I felt like my baby was rejecting my feeds. I met tlie infant feeding team at Tliames Commuiiity Hub and I have been going there weekly ever sinee. l appreciate tlle help and support they give me and I looli foriYar(I to going each iveek. Tlie ladies have reassured me that my son taliing longer to feed is normAI, they have supported me and given me the strength to carl'y on breast feediiig. I feel I beloiig? it's grtat to knoiv I can call them or just pop along to the group each Iveelc. I felt I was failing but noiy I am doiiig well. '1 am a motlier of four, my eldest Child is 14 and my youngest 18 months. l am dedicated to my children and I Ivoiildn't have it gny other ivay biit part of me felt like I ivas missing a seiise of purpose. I was introduced to the Infant Feeding Team by Miims Matter. They offered ine the chance to become a voluiiteer and pi'ovided ine with infant feeding traliiing. I have experieiice of feeding but the course has taugllt me lots that I didn't already Iinow. I feel like I liave done somethiiig for myself and l am proud tliat I can help others. I feel like I have a new sense of purpose, I've alivays wanted to do something that llelps other peopl¢, it feels nice that I can. We delivered this service in Barking & Dagenham Early Help Service I I people supported We liave started working as a lead meinbei. of a Consoitium of 7 local organizations through the Start for Life initiative to deliv¢i' a service that offei's wi'ap-ai'ouiid suppoi't for families who Inay be struggling and need SOiT]e early help. We siippoit faiiiilies witl) at least one child between coiiceptioii to 5 years. The suppoi't is provided io the whole family, includii)g any siblings up to the age of19 years (01. 25 yeai's witli SEND) 'Tlixnk you for today your assistanee it is helping to briiig stability to mine and H's life, we Appreciate you. 'Before you lielp me I was low you gave me hope., 'Thanli you for tlie moral support ivhen visiting the school and for meetiilg with my cliildren. We delivei'ed Ihis service in Barking & Dagenham Uki'aiilian Refiigee Support Project 422 people siipported Page 8 Havering Mind Report of the Trustees for tlie Year Ended 31 March 2024 Over 2 Inillioii people have fled to neighbouring counti'ies including the UK, as the ti'agedy in tlie Uki'aine continues to unfold. Tl)e iiew iiiici-ocyte i'esoiirce on oui. website provided access to mental health and wellbeing support foi. Ukrainian i'efugees, and advice foi. their hosts on Iiow tliey can suppoi'.I tliose affected by tlie ci'isis in Uki7ine. We offered iiifoi-lnation, pi'actical advice, sigi)posting to I'esources ai)d organisations pi'oinoting additional suppoi't. We delivered this service througli our website wiYw.haveringmind.org.uli Traiiiiiig We have provided tailored mental health training to oi'ganisations, businesses, individuals, charities aiid schools this yeai.. Our 3 main ti'aining prograinines are: Meiilal Healtli Awareness Mental Healtli in tlie Workplace Mental Health and Young People Takiiig part iii oui- tt'aiiiing can lead to - mol'e confidence to talk about mental health - iniproved knowledge around what suppoi't is available greater understandiiig of mental health Inore mindfulness of how people are feeling Inore positive ways lo start conversations iii Il)¢ woi'kplace. Fuiidraising? Donations and Legacies Incoine generated through fundi'aising, donations and legacies will continue to play an impoitant role in ensui'ing the suslaiiiability and divei3ity of our services. Our Coi'p017te and Cominunity Fundraising Sti?tegy includes a focus on inci'easing oui. coi-porate partnership and sponsorship incoine. and encouraging the amazing individuals and local oi-ganisalioiis who coiitinue to support U5. We maintain Ihat our fundraising should be can'ied out in a responsible Inaiinei.. As sucli, we will not use fundraisiiig Inethods that Inight be coiisidei'ed inti'usive or that put pressui'e on people to donate. We will not share or pui'chase donor data froiii thii'd parties. Tliere wei'e no coinplaints about our fundraisiiig activities during the year. Financial revieiv Finaiicial positioii The cliai-ity held fuiid balances at 31 Mai'ch 2024 of £686,715 (2023 £560,740) comprising i'estricted funds of £185,333 (2023 £207,131), and unrestricted funds of £501,382 (2023 £353,609). During the period uiider i'eview a nuinbei. of planiied MIND funded pi'ojects were delayed due to the appi'opriate resoui-ces Iiol being available and several projects coming to a iiatui'al end, botli of which conlributed to the sui'plus, and consequently the iiicrease in uni'estricted fiinds, for the year ui)dei' I'eview. As tlie Chai'ity now genei'ates an annual level of income in excess of £1,000,000 it is legally required to appoint an auditor to condii¢l an aniiual independent audit. Wai'd Williains have beeli appointed as Auditoi's to the Charity aiid tlieii. I'epoit foi. the yeai. ended 31 March 2024 is attaclied. Priiieipal funding source5 Tlie pi'incipal funding soui'ces foi. tl)e chai'ity were grants fi-oin the London Boi'ougli of Havei'ing and the Londoi) Boroiigli of Bal'king & Dagenhan), NHS Cliiiical Comn)issioning Groups and ICB, the Lottery Conimunity Fund, The Gai'field Weston Foundation. Tlie Tudoi. Ti'ust and North East Londoi) Foundation Ti'ust ainongst others. We are grateful lo all our funders foi. theii. support during a challenging year. Investment poliey and objectives Tlie Ti'ustees manage tl)e investnients within tl)e i'egulatioiis contained ir) the Ti'ustee Investtnents Act 1961. Due to the need to Inaiiitaiii tl)e liquidity of the cliai'ity funds al'e cu11'ently held in a deposit account or on bank deposit. Page 9 Havering Mind Report of the Tru5tee5 for tlie Year nded 31 Marcli 2024 Financial review Reserves Policy Oi'diiiai-ily, tl)e Ti'ustees, policy is to n)aintain an appi'opriate level of uni'esti'icted funds not coininitted or iiivested iii taiigible fixed assels, so tl)at in tlie event of all fuiidiiig being witlidrawn thei'e would be siifficient resoui'ces to wind down tlie curi-ent activities in a pi'ofessional maiiner. We have estimated that to ensui'e ali orderly wind down of tlie Chai'iiy a reserve of £250,000 (approxiinately tliree months expeiiditiii'e incui'red on Chai'itable Activities) is required which would be funded fi'oni the uni'estricted fl'ee reserves. In addition to the estiinated wind up costs the trustees have agi'eed to designate funds to be spent in the comiiig financial yeai. Ils follows.. Fuiiding from uiirestricted fr¢e reserves of £501,382 250,000 45,000 82,000 55,000 25,000 25,000 Designated Pi'oject Wiiiding up of cliai'ity (3 month5 opei'ating costs) Refui'bisl)Inent Costs -Furnitui'e & fittings and IT upgrades Senior liires aiid fully funded salary increase MINDBHD funded projects- Social Inclusion - Gateway Suppoited Self Help Requireinent 482,000 Wliilst inflation lias Irended dowii over the past yeai. the cost of living i-einains high. We are aware of tl)e pi'essures this places 011 staff and the consequeiit demand foi- higher salaries. To continue to gl'ow the Charity aiid ensure we can deliver on tlie objectives of the Charity we must ensui'e we continue to attract and I'etain good quality Staff to delivei. the continuing deinands for oui. service. We may at tiines therefore self-fuiid salary adjustn)ents to ensui'e existing projects do not siiffer any degi'adation to this service. Due to the nature of the chai'ity's activities it is felt that the niaintenance of sucli reserves is not only fiT]ancially prudent in general, but is a key i'equii'ein¢nt in ordei. to pi'ovide a inaiiaged hai)dover pi-ocess foi. clients in the event that tl)e cliarity had to be wouiid down. It also provides a positive feeling of stability to botli cui'i'ei)t and potential soui'ces of fundiiig alike, thus giving thein confidence that the oi'ganisation is sustainable and well managed in ils financial affai13. Goiilg concern Tlie Ti-ustees constdei. the Charity to be a going concern and they are not aware of any material uncertainties which may cast significant doubt on this view. In additioii tliey liave a i'easoiiable exp¢ctation that tlie Charity has adequate resources to coi)tiiiue for the foreseeable future. Page 10 Havering Mind Report of tlie Trusfees for the Year El nded 31 March 2024 Financial revieiv Treasiirer's Report Total i'evei)lle for the year ended 31 st March 2024 was £1,467,168 repi'esenting an inci'ease of 2.70/0 coinpared with last yeai.. Total costs were £1,341,193 repi-esentii)g a decrease of1.2 % compared with last year. Net sui'plus for Ihe year aniounled to £125,975 LOlI)pared to a sui'plus in the pi'evious year of £72,354. Free i'esei'ves liave iiici'eased to £494,438 (2023: £348,581), T]ie i)iain sources of pi'oject incoine for tlie yeai. are the London Borougli of Havering (£188,309), London Borough or Barking and Dagenl)am (£506,400), BHRUT Clinical Cominissioning Gi'oup (£94,500) and otliei. chai'ltable foundatioiis (£407,269). Tlie charity's main expenditure itein continues to be Staffing Costs. which, at £955,474 represents 71.20/0 of total expeiiditui'e as compared to 740/th foi. last year. The deci'ease is priinarily due to unexpected staff departures and are cui-iyntly actively i'eci'uiting. The organisation has an experienced, dedicated and hardworking group of staff and we will coiitinue to aim to always reciuit staff of the highest possibl¢ calibre. Witl)out tliem and our dedicated teain of volunteei's our quality range of services could not be iiiaintaii)ed in sucli an efficienl manner. In suininaiy, the chai'ity has consolidated its positioi) in the local community and beyond in tlie last twelve Inoi)tlis and w¢ continue to atti7ct fundiiig with the aim and expectation that we will continue to expand when fundiiig opportunities becoine available. CONCLUSION Tlie Board will endeavour to inaiiitain income to ensure stability in what conliiiues to a difficult economic climate, whilst slriviiig to further improve and expand our services in assisting all Inembers of society who are affected by Inental liealth issues. Future plans The ti'ustees are focussed on increasing project funding fi'om additional soui'ces so that the oi'ganisation is able to widen, increase and iniprove fuitliei. the various mental health services it pi'ovides iii Havei'ing Barking and Dagenhain. This ¢oiitinues to be supplemented by the excellent ¢oiits-ibution froin the fundi'aising teain. Although our Essex Fest Weekend wa5 not as profitable as planned foi. due to sevei-e bad weathei. leading to the caiicellation of one of th¢ days, the Hav¢riiig Christmas Land was even more successful than pi'evious events aiid significantly conti'ibuled once again to our income. These events not only raise income for the charity but also inci'ease oui. profile in Haveriiig aiid Barking and Dagenhaiii to tlie genei'al public. Tl)e cliai'ity will continue to rely upon voluntary staff, who assist significantly in the day to day running of our oi'gaiiisation. It is very inipoitant tliat we continue to iiivest in the trainiiig and suppoit for botli volunteers aiid staff alike. STRUCTURE, GOVII RNANCE AND MANAGEMENT Goveriliiig doeumeilt The cliarity is controlled by its governing docuiiienl, a deed of Irusl, and constitutes a liinited coinpany, liinited by giiarantee, as defined by the Coinpanies Act 2006. Havei'ing Mind foiinded in 1961, is a registeitd charity (No.. 1108470). The Charity was incorpoi'ated as a Coinpany liinited by guarai)lee 011 22 March 2001 and 15 governed by a inemoi?nduin and articles of association. In the event of tlie company being wound up Inembei's are I'equii'ed to conti-ibute an amount not exceeding £1. Recruitmeilt and appointment of neiv Trustees Tl)e Ti'iistees al'e appointed eve)y tliree years by tlie membei's of the coiiipany at the Annual General Meeting. Additionally the Trustees who al'e also Directors may be appointed by the existing Dii'ectors subject to a maxiinuin of 20. Page 11 Havering Miiid Report of the Tru5tee5 for the Year Ended 31 Marcli 2024 STRUCTURC, GOVERNANCE AND MANAGEMENT Orgaiiisational structui'e The Cliai'ity is i'un by the Management coininittee wliich ¢onsists of 4 officei's and ali elected number of Ineinbei's as decided at the Aiiiiual General Meetiiig. In additioii the Cominittee Inay co-opt I'epresenlatives of the voluntary and statutoiy bodies coiicerned with Mental Healtli. The Qhai'ity is Inanaged by the Iruslees. However, tlie trustees delegate the day to day inanagement of Ilie cliarity to the Chief Executive Officei- by a policy docu1￿ent covering tlie i'esponsibililies of tlie Chief Executive Officer. liiductioii aiid training of new Trustees Mosi Ti'ustees are already familiar with the practical work of the cliarity but all new Trustees undei'go an oi'ientatioii couise to bi'ief tliem on their legal obligations under cliarity and coinpany law, tlie conteiit of the Memorandum and Aiticles of Cliai'ity. The committee, decision inakijig processes, the business plan and recent financial peiforniance togethei. with Healtli and Safety are all covei'ed within the induction. Trustees are eiicoui?ged lo attend appropi'iate exteimal training events to support the i'ole tliey are perforniing. Affiliation We al'e affiliated to Mind, tl)e national mental health charity. In all, mol'e than 114 local Minds are a￿llIated to national Miiid. During the year, we have been involved in working with the Mind netwoi'k, and played a key I'ole in the Mind in Loiidoii network and a newly formed Noith East London Stt'ategic Allian¢¢ with Mind in Towel. Hamlet and Newhain, and Mind in City, Hackney and Walthain Foi'est. We have einbedded oui. expansion of service in tl)e London Borough of Barking & Dagei)ham. Staffiiig At the ei)d of the yeai., Havering Mind had 39 staff (9 full time and 30 part time). The trustees are responsible for establishing i'einui)eration levels for senior inanagement. Ri51( management Tlie li'ustees have ideiitified staff re¢ruitinent and retention and sustainability of incoine as the key risks faced. The Trustees actively review the niajoi. risks which the charity faces on a regular basis and believes Inaintaiiiing resei'ves at current levels, combined with a i'egulai. I'eview ovei. key financial systems, will pi-ovide sufficient I'esoui'ces in the event of any adverse conditions arising. The trustees have also examined othei. operational and business risks faced by the cliai'ity and ¢onfirni they liave established syslenis to Initigate significant i'isks. REFEREI NCE AND ADMINISTRATIVE DETAILS Registered Company number 04184862 (England and Wales) Registered Charity number 1108470 Registered office Harinile House 54 St Maiy'5 Lane Upiiiinster Essex RM14 2QP Page 12 Havering Miild Report of the Trustees for the Year Ended 31 Mai'cli 2024 Trijstees Ms Zei)ya Gi-eenaway Mi- Gai'y Anderson Mis Shahina Haque Mr Daniel Robeit Shore Mr Paul Mastei'son Mrs Linda Joy Van Den Hende Miss Tracey Colleeii Nunn (I'esigiied 19.4.23) Mrs Rajindei. Kaiir Jolial Mi. David Alan Hodge Mlss Sui)ita Sawali Mi. Petei. Edwai'd Heii'ii)gion AudiÉors Ward Williams Belgi'ave House 39-43 Monument Hill Weybridge Siiii'ey KT13 8RN Banliei's Bai'clays Bank PIC Newham Busiiiess Centre 737 Barking Road Londoii E13 9PL Metro Bank PIC Bi'eweiy Walk Waterloo Road Romford RMI IAU CHIEF EXEI CUTIVE Sarah Balser STATEMENT OF TRUSTEES, RESPONSIBILITIES The tt-ustees (wl)o are also the dii-ectoi's of Haveying Mind for the purposes of compaiiy law) al'e i'esponsible for pi'epai'ing the Annual Report and the financial statements in ac¢ordan¢e with applicable law and United lui't or Ilie 1'1'ustees foi. the Yeai. Ei iided 31 Mni'ch 2024 STA TEMCI NT OF'riius'rci S, RESI)ONSIBILITICI S- eoihtiiiued Iii so fai. as Ilie Ii-lislee5 #i'e a￿￿1.¢.. Ihei-e is no I'¢lcvaiil audit infoi'i)1111ion of wliicl) Il?c Charilable coinpuny's ciiiditoi's al'e unaivi2re; aiid the Iiiislees have lakei) 011 slei)s that they ()iiglit lo Iiave tokoD lo make Ih¢mselveli aNYui'e of aiiy ￿ley&1)l aiidit iiitoi'inalion to eslablisli il)ttl Il)¥ audito1￿ thr¢ llivare of that infoi'inalioi). AUDITORS Woi(I Willi