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← Ipswich Housing Action Group Limited

2025-03-31-accounts

Ipswich Housing Action Group Limited Company limited by guarantee

Financial Statements For the year ended 31 March 2025

Company Registration Number 05268499

Charity Number 1107841

Ipswich Housing Action Group Limited

Company limited by Guarantee

Contents

Year ended 31 March 2025

Page
Trustees' Annual Report (incorporating the directors' report) 1 - 12
Independent auditor's report to the members and trustees 13 - 15
Consolidated Statement of Financial Activities (including income and expenditure account) 16
Consolidated and Charity Balance Sheet 17
Consolidated Statement of Cash Flows 18
Notes to the financial statements 19 - 29

Ipswich Housing Action Group Limited

Company limited by guarantee

Trustees' Annual Report

Year ended 31 March 2025

The Trustees, who are also directors for the purposes of company law, present their report and audited consolidated financial statements of the charity and group for the year end 31 March 2025 which are also prepared to meet the requirements for a directors' report and accounts for Companies Act purposes.

The financial statements have been prepared in accordance with the accounting policies set out in notes to the accounts and comply with the charity's governing document, the Charities Act 2011 and Companies Act 2006 and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland published in October 2019.

Reference and Administrative Details

Registered charity name Ipswich Housing Action Group Limited
Charity registration number 1107841
Company registration number 05268499
Principal office and registered The Chapman Centre
office Black Horse Lane
Ipswich
Suffolk
IP1 2EF
The trustees
The trustees who served during the year and at the date of approval were as follows:
Antonia Lancaster (Chair) (resigned 15 June 2024)
Thomas Jell (Chair)
Christopher McEwen (resigned 6 February 2025)
Robert Davison
Catherine Bowyer
Jeanette Hunt (resigned 6 February 2025)
Glen Chisholm (resigned 7 October 2025)
Joseph Wood (appointed 6 February 2025)

Chief Executive Officer and Company secretary

Julie Ramsey-Palmer (resigned 7 November 2025) Sam Hopley (appointed 30 October 2025)

Auditor

Lovewell Blake LLP Chartered Accountants & Statutory Auditor Bankside 300 Peachman Way Broadland Business Park Norwich Norfolk NR7 0LB

Bank

The Co-operative Bank plc Santander UK Plc 9-11 Queen Street 2 Triton Square Ipswich Regent's Place Suffolk London IP1 1SW NW1 3AN Saffron Building Society CCLA 1a Market Street One Angel Lane Saffron Walden London Essex EC4R 3AB CB10 1HZ

1

Ipswich Housing Action Group Limited

Company limited by Guarantee

Trustees' Annual Report (incorporating the directors' report) (continued)

Year ended 31 March 2025

1. Objectives and activities

a. Policies and objectives

The principal objects of Ipswich Housing Action Group (ihAg) are set out in its Memorandum and Articles of Association, which states:

Public benefit

We have referred to the guidance contained in the Charity Commission's general guidance on public benefit when reviewing our aims and objectives and in planning our future activities. In particular, the Trustees consider how planned activities will contribute to the aims and objectives they have set.

In summary, the aims of our charity are to support people, primarily those who are “non-statutory homeless” to access professional, nonjudgemental advice, and guidance to better understand their situation and make informed decisions about their lives; and these fully reflect the purposes that the charity was set up to further.

b. Strategies for achieving objectives

The Executive Board of Trustees approved a One Year Operation Plan for 2024/25, “A route to stability, security and growth” committing to ihAg’s Vision and Mission, and the progression of the three key strategic priorities which had been set for the previous year.

OUR MISSION

To work alongside people living with the experience of homelessness, and those facing the risk of homelessness due to the challenges of everyday life, and to enable them to move through their personal adversity to a place of security in their lives.

OUR VISION

Every person has access to a safe home to call their own, and receive the right support for them, at the right time, to enable them to maintain their home and achieve a level of independency that is right for them.

OUR STRATEGIC PRIORITIES FOR THE YEAR

2

Ipswich Housing Action Group Limited

Company limited by Guarantee

Trustees' Annual Report (incorporating the director's report) (continued)

Year ended 31 March 2025

1. Objectives and activities (continued)

ihAg’s charitable activities are grounded in evidence-based practice, which has shown that having access to a safe, affordable, and highquality home is fundamental to people’s health and wellbeing. It is also the platform from which a person is best placed to identify and address their other needs.

Our trauma-informed, needs-led advocacy model empowers people to address the root causes of their homelessness and bring about sustainable change to their lives. This enables people to build their own resilience, thus preventing a cycle of homelessness, and reducing the pressure on “crisis” services.

In practice our objectives are achieved by:

Our Homelessness Hub has been open 6 mornings a week (except bank holidays) 9am to 1pm weekdays, and 10am to 2pm on Saturdays and all services are free and open to anyone who is facing or living with homelessness.

Our Advocacy team have offered a mixture of structured appointments and drop-in sessions to support people who are sleeping rough, are housed in emergency or temporary accommodation, or are facing homelessness due to personal circumstances.

Our Housing Service has offered up to 48 bedspaces, across 13 properties in Ipswich, with the security of up to 18 months of support, to ensure recovery from homelessness.

Our accommodation team have been supporting tenants 5-days a week, with an Out of Hours line available throughout the year for emergency issues.

The Senior Management team worked to achieve the Strategic Priorities through consultation with the staff team, liaison with other local support agencies, and discussion and agreement with the Board.

The safety, responsiveness and effectiveness of services remained a key focus during the year, and staff provided increased opportunities for people using our services to provide feedback on its quality and usefulness.

3

Ipswich Housing Action Group Limited

Company limited by Guarantee

Trustees' Annual Report (incorporating the director's report) (continued)

Year ended 31 March 2025

2. Achievements and performance

a. Service Delivery

A total of 676 people received regular support by the organisation during the year:

631 accessed support via the Chapman Centre

This figure is significantly lower than the previous year due to the Homelessness Hub offering a reduced service of mornings only during much of the year, due to a high number of staffing vacancies.

The Homeless Hub

The Chapman Centre is not only ihAg’s headquarters but is the principal property from which services are delivered. It has achieved its status as a Homelessness Hub due to the multi-faceted nature of the services on offer, and the strong partnership relationship ihAg has developed with other key agencies, who collectively work to achieve ihAg’s vision.

Our Homelessness Hub offers the essentials we believe everyone has a right to – a warm safe space, access to showers, clean clothes, hot food and drinks, a postal address, access to physical and mental health care, and information and advice.

Advocacy Team

The advice team offered support via phone, email, and text as well as offering face to face appointments, and offering a weekly drop-in session.

In total 631 people were supported by ihAg advocates, visiting the Hub 4,035 times over the year. Of these, 411 were first-time visitors to the Hub.

There was a significant change in the diversity of service users during this year. Whilst the majority of people were of English heritage, there was also representation from Afghanistan, Bulgaria, Denmark, Egypt, Eritrea, Gambia, Ghana, Iran, Iraq, Italy and Latvia. This brought additional challenges in terms of language barriers, which were addressed through translation apps and services. We continue to seek partnerships with other agencies who can support us to provide inclusive services.

A total of 39 people were supported to gain access to emergency or temporary accommodation. This number is a lower than the previous year due to a reduction in emergency and temporary accommodation availability in the town, following the closure of some facilities.

The Hub continued to offer “heat hub” facilities for people sleeping rough to stay warm and dry during periods of extreme cold, when the local Severe Weather Protocols were activated. A total of 248 light meals were provided during this time.

In additional, during periods of extreme heat, the Hub remained open for people sleeping rough to escape from the heat of the day, and provided water, reusable water bottles, sun cream and hats.

Weekend Service

The Hub was open on Saturdays to offer support for people who were unable to attend during the week due to work commitments, as well as access to showers, laundry and postal services for people sleeping rough.

167 people attended over the year, and engaged with discussion, games, and lunch.

Outreach

The outreach staff conducted early morning “sweeps” of the town each weekday morning in a bid to find anyone who had bedded down over night, or as a direct response to a Streetlink Alert. Numbers found on any one morning have ranged between 0 and 15.

In total 106 people were found to be sleeping rough on the streets of Ipswich and were offered immediate access to the Hub. An additional 10 individuals were found bedded down but had chosen not to register for support.

The Hub was open for Breakfast by Invite twice a week throughout the year, specifically for people found on Outreach, and provided 996 breakfasts.

In-Reach

In-reach support was offered to people in emergency or temporary accommodation, who were at risk of being evicted.

17 people were supported to retain their tenancy and resolve the issues which may have led them to becoming homeless.

This number is significantly lower than in the previous year, due to the in-reach worker post being vacant during the first part of the year.

4

Ipswich Housing Action Group Limited

Company limited by Guarantee

Trustees' Annual Report (incorporating the director's report) (continued)

Year ended 31 March 2025

2. Achievements and performance (continued)

As part of ihAg’s unique offer, the hub has been able to provide daily showers and free laundry facilities for anyone who is street homeless, or in emergency accommodation (laundry only). During this year staff began to record the take up of these services, and it was noted that we provide 810 showers and 427 loads of laundry during the year.

Partnership work:

Health Outreach Clinics

Health Outreach nurses accompanied the Outreach staff at least once a week to engage with people sleeping rough and offered health appointments at the Centre at least twice a week.

Staff at the Centre supported the Health Outreach team in identifying and supporting people who were sleeping rough and in emergency accommodation, to access seasonal flu vaccinations, and Covid-19 booster vaccinations.

A specialist Hepatitis C nurse attended the Hub throughout the year, including the weekend sessions, to offer free testing, support and advice.

In addition, Health Outreach offered Breakfast by Invite at their own premises once a week, and Hub staff have supported the attendance of people sleeping rough through proactive promotion of this service, and proactive signposting (i.e. walking them to the provision).

HSBC Bank

ihAg was successful in the application process to become a “trusted partner” of HSBC, which allowed staff to support people to open their No Fixed Abode bank account, a vital facility to ensure people have safe access to statutory benefits, or wages. The Hub was then nominated as the postal address for all documentation relating to the accounts, allowing bank cards, PIN notifications and statements to be sent to people via a safe and secure location.

Local Authority Homelessness Navigators

Staff have established a direct referral route with Ipswich Borough Council’s Homelessness Navigators; specialist staff supporting people who have been sleeping rough to find appropriate supportive accommodation. One of the navigators also specialised in supporting people to return to their country of origin where this was a safe option.

The navigators have spent some time every week in the Hub, establishing relationships and trust and are a beneficial addition to the services already on offer.

More generally, our relationship building work with other agencies means the Hub has moved towards the “one-stop multiagency” space we had intended, with appointments taking place with local Probation Officers, Local Authority Housing Officers, and Mental Health support.

Housing Services

Accommodation

Our accommodation portfolio consists of 13 properties; 3 owned by the Charity, and the remaining 10 managed by ihAg under lease agreements with other Landlords.

The properties offer a private lockable room, alongside shared kitchen and bathroom facilities, and most have gardens.

Access to ihAg accommodation is subject to people being registered with Suffolk County Council's Housing Related Support (HRS) Gateway. However, part way through the year, the Council confirmed that due to budgetary constraints they would be reviewing the contractual arrangements for this accommodation, and intake of new tenants was paused from October. (See 3a. for further information)

In total, a total of 45 people were supported in our accommodation during this period.

Staff provided practical support with benefit applications, money management and budgeting, CV writing and job applications. All residents were supported to register with local GP surgeries and address physical and mental health needs. Additional support was provided to engage with the local recovery service, to minimise substance use and reduce physical harm.

5

Ipswich Housing Action Group Limited

Company limited by Guarantee

Trustees' Annual Report (incorporating the director's report) (continued)

Year ended 31 March 2025

2. Achievements and performance (continued)

The average stay in ihAg properties was 12 months, but the lack of affordable move-on property has meant that many people who left have moved to other shared accommodation, rather than sole occupancy accommodation as they wished for.

The four additional properties ihAg acquired on long-term leases in June 2023, continued to be renovated during the first part of the year, and the first tenants took up residence in January 2025.

Other Achievements

ihAg was chosen as one of three charities of the year by the Chairman of Suffolk County Council, and as such was represented at a number of fundraising events throughout the year, showcasing the work of the charity and raising its profile and awareness of the realities of homelessness.

Suffolk Building Society, a well-established and trusted financial institute within the County, continued to be a pro-active corporate partner, raising awareness of ihAg’s work across its branches, and raising funds as part of their Safe Homes Campaign: About Us - Suffolk Building Society

b. Performance

Staff recorded a total of 26 compliments during the period the majority of these were from people using our services, but some were received by partner agencies who valued our interventions.

A sample of these include:

From service users:

“I just want to thank you for your help and write something for your manager.

I went to the Chapman centre recently and was welcomed in, X then saw me as I needed some support. X was kind, supportive, explained things well, and really went the extra mile to help. This really helped me to have hope in my situation and made such a difference. They kept me in the loop the moment there was further updates.”

“You’ve helped me so much, all of the team at the Centre are helpful. Thank you for everything”

“I feel really proud of what you manage to do for us all – I’ve seen how it can be hard some days, with other people, and you all are always smiling”

“I am so grateful for the support you have given my son, I know that he listens to and respects his support worker, and that really makes a difference”

From Partners:

“The Centre is such a welcoming place, and we’re delighted to be able to work alongside you. Our positive working relationships brings a lot of benefits to the people we both support.”

“It’s such a nice vibe in the centre, very welcoming, everyone spoken to with kindness and understanding. I really appreciate you having me along to witness your work”

“Thanks for letting me come on the outreach walk – it’s brought a different side to the homelessness story for me, and I am humbled”

6

Ipswich Housing Action Group Limited

Company limited by Guarantee

Trustees' Annual Report (incorporating the director's report) (continued)

Year ended 31 March 2025

2. Achievements and performance (continued)

Case Study:

“Dean” was assessed for a room in ihAg accommodation in March 2023 following a significant relationship breakdown, which had left him with severe depression and anxiety, which had required emergency medication on occasion. He had spent some time sofasurfing amongst friends and eventually ended his employment due to his health and wellbeing.

Upon acceptance into the ihAg house, Dean was actively supported to register with a GP and address his mental health needs, which took some time to stabilise. As this improved, he identified other areas of support he needed, including independent living skills and rebuilding his confidence.

Initially, Dean struggled to settle into living in shared accommodation, but over the course of a year of regular support sessions, staff witnessed a sustained improvement in Dean’s confidence to the point that he started to share his thoughts about seeking employment again. He was supported to refresh his CV and consider roles he may wish to undertake, and a small grant was secured to enable him to buy new clothes specifically for interviews.

After just a few months, Dean was successful in gaining a part-time role, which he seemed to thrive in. He voiced his desire to move on to his own property, and staff supported him to register on Gateway to Homechoice to begin the process of bidding. At this time, Dean’s engagement became more sporadic, and despite the best efforts of staff he remained elusive for a short period.

A formal one to one meeting was arranged to discuss Dean’s engagement and move-on, and it was then that he disclosed that he had become extremely anxious about moving on from supported accommodation due to his preferred gender identity. Staff offered him reassurance about this and agreed to support him to discuss this with his Housing Officer. This resulted in him being considered for self-contained accommodation rather than shared, and within a month he was offered a one-bedroomed flat.

Staff were able to secure a grant for his white goods and a new bed, and provided some resettlement support to ensure he made arrangements to pay his rent, council tax and utility bills. During one of these sessions, Dean was supported to call his estranged Mum and update her about his whereabouts. This was an emotional call, which ended with Dean and his Mum agreeing a date for her to visit him.

c. Strategic Performance

The Senior Management Team continued to meet weekly to oversee and review the day-to-day operations of the organisation and review progress on the strategic priorities of the operations plan; “A Route to Stability, Security and Growth”

Re-model the Advice Service to clearly define its purpose, outcomes and impact

Secure funds to continue providing the current level of staffing within the Advice Service

Develop an Exit Strategy for Suffolk County Council, Housing Related Support decommission

7

Ipswich Housing Action Group Limited

Company limited by Guarantee

Trustees' Annual Report (incorporating the director's report) (continued)

Year ended 31 March 2025

2. Achievements and performance (continued) Develop an ihAg model of Supported Accommodation • A substantial amount of work has been undertaken to develop ihAg’s own distinct model of supported accommodation, and this will be finalised during the next financial year. This will likely include a reduction in the available bedspaces, to ensure financial stability. Secure funds for Housing staffing costs for 2025-26 • Potential funding opportunities have been researched and will be further explored with the development of accommodation model. The Trustees agreed that the existing staff structure would remain in place for 2025/26, and the service will be underwritten by reserves. Update the Income Generation Strategy for 2025-26 • The development of a strategy has been placed on hold whilst recruitment for the advocacy team, and development of the accommodation model is prioritised. Develop a Marketing Strategy for 2025 26, including rebrand, refresh of website, social media channels and promotional materials • The Trustees agreed to hold the rebranding exercise whilst the new accommodation is developed. Discussions have been ongoing regarding the website and promotional materials. This priority will be revisited during the next financial year. Develop a Strategic Plan for 2025-28 • The development of a strategic plan has been delayed due to other priorities. A detailed Operations Plan has remained in place to ensure organisational priorities are addressed. 3. Financial review Total income for the year amounted to £967,506 and total expenditure amounted to £1,004,987, resulting in net expenditure of £37,481.

a. Going Concern

The Board of Trustees and the Senior Management team have continued to review ihAg’s financial position following the decision to exit Suffolk County Council’s Housing Related Support Contract. In a bid to reduce expenditure, notice was given on the 5 properties rented from Homegroup, resulting in them being handed back on 31 March 2025.

The Trustees also agreed to sell one of its own properties, due to the extensive repairs it would require to return it to an acceptable condition. Active marketing of the property began in June 2025, and a sale was completed in October 2025. The CEO has sought to secure additional unrestricted funds from Trusts and Foundations and will continue to do so whilst the income generation strategy is reviewed. The Trustees have also considered contingency plans to ensure ihAg can continue to operate in a sustainable manner over the coming years. After making appropriate enquiries, the Trustees have a reasonable expectation that the company has adequate resources to continue in operational existence for the foreseeable future. For this reason, they continue to adopt the ‘going concern’ basis in preparing the financial statements. Further details regarding the adoption of the ‘going concern’ basis can be found in the Accounting Policies. b. Principle Sources of Income

ihAg’s main source of income is from Contracts with Local Authorities. ihAg is one of the providers of choice of Suffolk County Council for the Housing Related Support (HRS) contract (ending 31 March 2025); and Ipswich Borough Council for the Rough Sleeper Initiative Outreach and In Reach contracts, and National Lottery for the Advice Service. The HRS accommodation also provides ihAg with rental income.

ihAg also received grants from Hopestead and 29th May 1961 Charitable Trust and Albert Hunt Trust to fund the Advice Service, and two Community Grants from Ipswich Borough Council.

c. Other Income

ihAg is fortunate to have a number of supporters who donate money monthly, and some who give on two or three occasions during the year. We are incredibly grateful to everyone who has chosen to donate in this way to the organisation, in particular the Suffolk Building Society and Grimwade Trust.

We are also grateful to the Suffolk Community Foundation and L D Rope Third Charitable Trust, who have both made the application process for small grants simple and straightforward and provide a speedy response to requests.

Special thanks also to local community groups, schools, GP surgeries, churches and businesses who have continued to support us through practical donations; food, clothes, personal hygiene items, all of which have a positive and profound impact.

8

Ipswich Housing Action Group Limited

Company limited by Guarantee

Trustees' Annual Report (incorporating the director's report) (continued)

Year ended 31 March 2025

3. Financial review (continued)

d. Reserves Policy

ihAg's reserves policy states:

"The Trustees are committed to ensuring funds that are available to spend on the beneficiaries of the Charity are maximised, whilst retaining sufficient funds to cover current and future liabilities.

The Charity will aim to maintain minimum free reserves equivalent to at least 3 months core expenditure and review the exact amount each year as part of the process for approving the Annual Budget…and maintain designated funds for specific purposes, including the maintenance of ihAg properties, and the ability to grow and develop its support provision. ”

e. Designation of Funds and Free Reserves

The Trustees have agreed to maintain designated funds for specific purposes, including the maintenance of ihAg properties and the ability to develop and grow its support provision.

The Maintenance Fund (Sinking Fund) totals £77,293 (2024: £122,935), the Development Fund is at £123,520 (2024: £123,520) and other designated funds at £74,910 (2024: £64,760).

Restricted funds at year end totalled £5,177 (2024: £8,972). The purposes of these funds are detailed in note 18 of these financial statements.

ihAg defines its free reserves as “… that part of its funds which relate to cash that is available to be spent freely on any of ihAg’s objects”.

Free Reserves total £323,166 (2024: £321,360).

The Chief Executive Officer (CEO) includes agreed spend on development in the annual budget presentation and submits a detailed business case for any additional spending requests during the financial year.

The Trustees have committed to undertake a property refurbishment project in the early part of the new financial year, and initial quotes confirm this will total in the region of £145,000.

f. Material Investment Policy

ihAg holds its reserves in investment accounts and the focus of the Policy is to preserve the security of the funds whilst maximising the returns earned. Comparative interest rates are assessed on a regular basis.

Additionally, ihAg has taken steps to spread its risk by keeping its reserves in a range of institutions.

g. Fundraising Practices

ihAg is registered with the Fundraising Regulator, to ensure good practice in our fundraising activity.

ihAg ran short-term fundraising campaigns via social media throughout the year but held no formal events due to the focus on contract procurement and grant applications.

ihAg did make some direct approaches to local businesses in the lead up to the end of the calendar year, to obtain Charity of the Year status, but was unsuccessful in securing this support.

There have been no complaints regarding our messaging, approaches or campaigns.

4. Plans for Future Developments

ihAg remains committed to providing needs-led, effective services for people living with and at risk of homelessness. The Trustees and Senior Management team have continued to review the demand for services, and the development opportunities which would enable people to recover from their experience of homelessness.

They have agreed that accommodation is an essential route out of homelessness and are committed to developing an effective and sustainable model of support which could be offered to those in need.

Demand at the homelessness Hub has continued to grow, particularly since the building has returned to full day opening. There is a desire to replicate this model of support in other towns around Suffolk, and this will be explored further during the next financial year.

Focus will also be given to ensuring effective support is provided where language is a barrier, whether through specifically sourced resources, or through partnership alignments.

9

Ipswich Housing Action Group Limited

Company limited by Guarantee

Trustees' Annual Report (incorporating the director's report) (continued)

Year ended 31 March 2025

5. Structure, governance, and management

a. Constitution

The organisation is a charitable company limited by guarantee and was established under a Memorandum of Association which established the objects and powers of the charitable company and is governed under its Articles of Association, updated August 2024. In the event of the company being wound up members, currently set as the Directors of the company, are required to contribute an amount of not exceeding £1. The charitable company is constituted under a Trust Deed and is a registered charity, number 1107841.

b. Method of Appointment or Election of Directors / Trustees

The Trustees may agree to actively seek new Trustees through recruitment activities, and these will be administered by the Chief Executive Officer of ihAg, and the HR Officer. The Chair will offer to meet with potential new Trustees, to discuss and evaluate their understanding of and suitability for the role of Trustees of the charity, and the degree to which they meet the current needs of the Board in terms of skill, experience, and diversity.

The Board will then consider the appointment and if satisfied, they will co-opt the applicant to the Board until the next Annual general Meeting takes place.

The Trustees of the charity are ex-officio Directors for the purposes of company law. The Memorandum and Articles of Association require a minimum of three Trustees; the maximum number is fifteen. As of 31 March 2025, there are 4 members of the Board. The Memorandum and Articles of Association require that one-third of the membership retire annually. The members to retire are those that have been in office the longest. Retiring members are eligible for re- election, unless they have served a period of 9 years, which is considered the maximum period.

The members of the Board of Directors have the power to co-opt members to the Board; any such members hold office until the next Annual General Meeting when they are eligible to stand for election.

There has been a good response to Trustee recruitment through the year, and an additional 3 Trustees have now been co-opted to the Board; Steven Smith was co-opted on 15 May 2025 and Paula Kerr and Karen Mills were both co-opted on 23 October 2025.

c. Policies adopted for the Induction and training of Directors / Trustees

ihAg has an Induction Policy which relates to all new staff, volunteers, and Trustees, and states “New Trustees will receive an induction period for their first 6 months which includes specific training on the role of being a Trustee, the work of ihAg, and the opportunity to shadow staff within the services”. This induction process is organised by the Chair of the Board and the Chief Executive Officer.

d. Organisational structure and decision making

The Board of Directors is legally responsible for the management and control of the charity; the Directors usually meet every two months and hold an Annual General Meeting in accordance with the governing document. They also have the authority to establish Board committees.

The Board of Directors delegates day-to-day responsibility for the management of ihAg to the Chief Executive Officer. Through a Delegation of Authority process, the Chief Executive Officer also delegates some day-to-day decision-making responsibilities to the Service Managers, who alongside the Chief Executive Officer, form the Senior Management Team.

In addition, the Trustees are responsible for agreeing the remuneration package for the Chief Executive Officer and agreeing any subsequent pay review for all ihAg staff.

e. Governance

The Board membership changed during this financial year, with the Chair of the Trustees stepping down in June 2024. The Vice-Chair stepped into the role of Chair from that time and was formally elected as Chair at the AGM in February 2025.

Two other Trustees stepped down at the Annual General Meeting.

Recruitment for new Trustees remained opened throughout the year, and a probationary Trustee joined the Board in October 2024, and was formally elected at the Annual General Meeting in February 2025.

During 2024/25 the Trustees held nine meetings to discuss and review the financial and contractual performance of the services, alongside the Chief Executive Officer’s reporting on risk, safeguarding, health and safety and GDPR compliance.

All except one of these meetings were held face-to-face.

f. Related party reationships

None of ihAg’s Trustees receive remuneration or other benefit from their work with the charity. Any connection between a Trustee or senior manager of the charity with an entity with which it does business must be disclosed to the full Board of Trustees.

Trustee expenditure for the current year amounted to £925 (2024: £2,092).

10

Ipswich Housing Action Group Limited

Company limited by Guarantee

Trustees' Annual Report (incorporating the director's report) (continued) Year ended 31 March 2025

g. Risk Assessment and Management

The Senior Management team of ihAg recognised the challenging times faced by the staff team, and the potential for staff turnover to disrupt the delivery of services. Information regarding contracts and grants were shared with the wider team on a regular basis.

The Senior Management team continued to meet weekly to review all risks the Charity faced and consider robust business continuity strategies to ensure the needs of service users were met.

The Board of Trustees and Senior Management team of ihAg maintained regular dialogue to discuss concerns and reviewed these via the organisations Risk Log.

h. Equality, Diversity, and Inclusion

ihAg’s Equality and Diversity in the Workplace Policy states:

“ihAg is an equal opportunities employer and actively supports Human Rights, and all Equality legislation and is committed to safeguarding the welfare of people with vulnerabilities. ihAg strives to be an inclusive employer, who values people as individuals, celebrates their differences, and provides support to enable staff to reach their potential in the workplace”

The Board of Trustees and CEO have agreed to proactively review the organisations culture, working practices and policies in relation to Equality, Diversity and Inclusion over the coming 12 months.

The Senior Management team will continue to monitor the diversity of the wider ihAg staff team, to ensure this reflects the changing demographic of the local community.

6. Statement of Trustees’ responsibilities

The Trustees (who are also Directors of Ipswich Housing Action Group Limited for the purposes of company law) are responsible for preparing the Trustees' Annual Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the Trustees to prepare financial statements for each financial year. Under company law, the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the Trustees are required to:

The Trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company in order to enable them to ensure that the financial statements comply with the Companies Act 2006.

They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Each of the persons who are Trustees, at the time when this Trustees' Report is approved, has confirmed that:

11

Ipswich Housing Action Group Limited

Company limited by Guarantee

Trustees' Annual Report (incorporating the director's report) (continued)

Year ended 31 March 2025

7. Auditor

Lovewell Blake were formally appointed as Auditors of ihAg on 27th May 2022.

This report was approved by the Trustees, on 11 December 2025 and signed on their behalf by:

Thomas Jell Chair

Robert Davison Vice-Chair

12

Ipswich Housing Action Group Limited

Company limited by Guarantee

Independent Auditor's Report to the Members and Trustees of Ipswich Housing Action Group Limited Year ended 31 March 2025

Opinion

We have audited the financial statements of Ipswich Housing Action Group Limited (the ‘parent charitable company’) and its subsidiary (the ‘group’) for the year ended 31 March 2025 which comprise Consolidated Statement of Financial Activities (including income and expenditure account), Consolidated and Charity Balance Sheet, Consolidated Statement of Cash Flow and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the group and parent charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the group and parent charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The other information comprises the information included in the trustees annual report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of our knowledge and understanding of the group and parent charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the trustees' report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 and Charities Act 2011 require us to report to you if, in our opinion:

13

Ipswich Housing Action Group Limited

Company limited by Guarantee

Independent Auditor's Report to the Members and Trustees of Ipswich Housing Action Group Limited Year ended 31 March 2025

Matters on which we are required to report by exception (continued)

Responsibilities of the trustees

As explained more fully in the trustees’ responsibilities statement (set out on page 12), the trustees (who are also the directors of the parent charitable company for the purposes of company law) are responsible for the preparation of financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the group and parent charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the group or the parent charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of noncompliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

14

Ipswich Housing Action Group Limited

Company limited by Guarantee

Independent Auditor's Report to the Members and Trustees of Ipswich Housing Action Group Limited Year ended 31 March 2025

Use of our report

This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Mark Proctor FCA DChA (Senior Statutory Auditor)

For and on behalf of

Lovewell Blake LLP Chartered Accountants & statutory auditor Bankside 300 Peachman Way Broadland Business Park Norwich NR7 0LB

16 December 2025

15

Ipswich Housing Action Group Limited

Company limited by Guarantee

Consolidated statement of financial activities (including income and expenditure account)

Year ended 31 March 2025

==> picture [496 x 301] intentionally omitted <==

----- Start of picture text -----
Notes General Restricted 2025 2024
Funds Funds Total Total
£ £ £ £
Income and endowments
Donations and legacies 5 35,360 2,599 37,959 16,347
Charitable activities 6 715,333 178,503 893,836 984,051
Investment income 7 35,711 - 35,711 38,063
Total income 786,404 181,102 967,506 1,038,461
Expenditure
Raising funds 8 (140) - (140) -
Charitable activities 9 (819,950) (184,897) (1,004,847) (1,126,506)
Total expenditure (820,090) (184,897) (1,004,987) (1,126,506)
Net (expenditure) before transfers (33,686) (3,795) (37,481) (88,045)
Transfers between funds - - - -
Net (expenditure) and net movement in funds (33,686) (3,795) (37,481) (88,045)
Reconciliation of funds
Total funds brought forward 907,575 8,972 916,547 1,004,592
Total funds carried forward 18 873,889 5,177 879,066 916,547
----- End of picture text -----

The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities.

The notes set out on pages 19 - 29 form an integral part of the accounts

16

Ipswich Housing Action Group Limited

Company limited by Guarantee

Consolidated and Charity Balance Sheet

Year ended 31 March 2025

==> picture [503 x 316] intentionally omitted <==

----- Start of picture text -----
Notes 2025 2025 2024 2024
Charity Group Charity Group
£ £ £ £
Fixed Assets
Intangible fixed assets 13 - - - -
Tangible fixed assets 14 275,000 275,000 275,000 275,000
275,000 275,000 275,000 275,000
Current Assets
Debtors 16 29,044 29,044 59,982 59,982
Cash at bank and in hand 635,690 635,690 672,754 672,754
664,734 664,734 732,736 732,736
Creditors: amounts falling due
within one year 17 (60,668) (60,668) (91,189) (91,189)
Net current liabilities 604,066 604,066 641,547 641,547
Total assets less current liabilities 879,066 879,066 916,547 916,547
Funds of the charity
Unrestricted funds 19 873,889 873,889 907,575 907,575
Restricted funds 19 5,177 5,177 8,972 8,972
Total charity funds 879,066 879,066 916,547 916,547
----- End of picture text -----

During the year, the charity made a deficit of £37,481 (2024: £88,045).

These financial statements have been prepared in accordance with the provisions applicable to companies subject to small companies regime.

These financial statements were approved by the board of trustees and authorised for issue on 11 December 2025 and are signed on behalf of the board by:

Thomas Jell Chair

Robert Davison

Vice-Chair

Company registration number: 05268499

The notes set out on pages 19 - 29 form an integral part of the accounts

17

Ipswich Housing Action Group Limited

Company limited by Guarantee

Consolidated statement of cash flows

Year ended 31 March 2025

==> picture [496 x 183] intentionally omitted <==

----- Start of picture text -----
Notes 2025 2024
£ £
Cash flows from operating activities
Net cash (used in) operating activities 20 (72,775) (146,388)
Cash flows from investing activities
Dividends, interest and rents from investments 35,711 38,063
Net cash provided by investing activities 35,711 38,063
Net decrease in cash and cash equivalents (37,064) (108,325)
Cash and cash equivalents at beginning of year 672,754 781,079
Cash and cash equivalents at end of year 21 635,690 672,754
----- End of picture text -----

The notes set out on pages 19 - 29 form an integral part of the accounts

18

Ipswich Housing Action Group Limited

Company limited by Guarantee

Notes to the financial statements

Year ended 31 March 2025

1 General information

The charity is a public benefit entity and a private company limited by guarantee, registered in England and Wales and a registered charity in England and Wales.

The address of the registered office is The Chapman Centre, Black Horse Lane, Ipswich, Suffolk, IP1 2EF.

2 Statement of compliance

The charity constitutes a public benefit entity as defined by FRS 102. The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland issued in October 2019, the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102), the Charities Act 2011, the Companies Act 2006 and UK Generally Accepted Accounting Practice.

3 Accounting policies

(a) Basis of accounting

The financial statements have been prepared on the historical cost basis.

The financial statements are prepared in sterling, which is the functional currency of the charity.

(b) Going concern

The Board of Trustees and the Senior Management team have continued to review ihAg’s financial position following the decision to exit Suffolk County Council’s Housing Related Support Contract. In a bid to reduce expenditure, notice was given on the 5 properties rented from Homegroup, resulting in them being handed back on 31 March 2025.

The Trustees also agreed to sell one of its own properties, due to the extensive repairs it would require to return it to an acceptable condition. Active marketing of the property began in June 2025, and a sale was completed in October 2025.

The CEO has sought to secure additional unrestricted funds from Trusts and Foundations and will continue to do so whilst the income generation strategy is reviewed.

The Trustees have also considered contingency plans to ensure ihAg can continue to operate in a sustainable manner over the coming years.

After making appropriate enquiries, the Trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. For this reason, they continue to adopt the ‘going concern’ basis in preparing the financial statements.

(c) Fund accounting

Unrestricted funds are available for use at the discretion of the trustees to further any of the group's purposes.

Designated funds are unrestricted funds available for use at the discretion of the trustees for a particular future project or Restricted funds are subjected to restrictions on their expenditure declared by the donor or through the terms of an appeal.

(d) Income

All income is included in the statement of financial activities when entitlement has passed to the group, it is probable that the economic benefits associated with the transaction will flow to the group and the amount can be reliably measured. The following specific policies are applied to particular categories of income:

• income from donations or grants is recognised when there is evidence of entitlement, the receipt is probable and its amount can be measured reliably.

• income from donated goods is measured at the fair value of the goods unless this is impractical to measure reliably, in which case the value is derived from the cost to the donor or the estimated resale value. Donated facilities and services are recognised in the accounts when received if the value can be reliably measured. No amounts are included for the contribution of general volunteers.

• income from contracts for the supply of services is recognised with the delivery of the contracted service. This is classified as unrestricted funds unless there is a contractual requirement for it to be spent on a particular purpose and returned if unspent, in which case it may be regarded as restricted.

• income from grants, where related to performance and specific deliverables, are accounted for as the group earns the right to consideration by its performance.

19

Ipswich Housing Action Group Limited

Company limited by Guarantee

Notes to the financial statements (continued)

Year ended 31 March 2025

3 Accounting policies continued

(e) Expenditure

Expenditure is recognised on an accrual basis as a liability is incurred. Expenditure includes any VAT which cannot be fully recovered under partial exemption, and is reported as part of the expenditure to which it relates:

• expenditure on charitable activities includes all costs incurred by the group in undertaking activities that further its charitable aims for the benefit of its beneficiaries, including those support costs and costs relating to the governance of the group apportioned to charitable activities.

• governance costs include those costs associated with meeting the constitutional and statutory requirements of the group and include the audit fees and costs linked to the strategic management of the group.

All costs are allocated between the expenditure categories of the Statement of Financial Activities on a basis designed to reflect the use of the resource. Costs relating to a particular activity are allocated directly, others are apportioned on an appropriate basis.

(f) Operating leases

Lease payments are recognised as an expense over the lease term on a straight-line basis.

(g) Intangible assets Intangible assets are initially recorded at cost, and are subsequently stated at cost less any accumulated amortisation and impairment losses.

(h) Amortisation Amortisation is calculated so as to write off the cost of an asset, less its estimated residual value, over the useful life of that asset as follows:

Website development - 50% straight line

If there is an indication that there has been a significant change in amortisation rate, useful life or residual value of an intangible asset, the amortisation is revised prospectively to reflect the new estimates.

Amortisation costs in the year are included under Charitable activites.

(i) Tangible assets

Tangible assets are initially recorded at cost, and subsequently stated at cost less any accumulated depreciation.

All new computer equipment is charged directly to the SOFA, as the Trustees consider that it is immediately impaired.

Furniture within the rental properties is replaced as necessary and the Trustees consider this to be revenue expenditure and it is therefore charged direct to the SOFA.

(j) Depreciation Depreciation is calculated so as to write off the cost or valuation of an asset, less its residual value, over the useful economic life of that asset as follows:

Motor vehicles - 20% straight line

Office equipment - 25% straight line

No depreciation is provided in respect of freehold property as, in the opinion of the Trustees the estimated residual value is in excess of the net book value.

(k) Financial instruments A financial asset or a financial liability is recognised only when the entity becomes a party to the contractual provisions of the instrument.

Basic financial instruments are initially recognised at the amount receivable or payable including any related transaction costs, unless the arrangement constitutes a financing transaction, where it is recognised at the present value of the future payments discounted at a market rate of interest for a similar debt instrument.

Current assets and current liabilities are subsequently measured at the cash or other consideration expected to be paid or received and not discounted.

20

Ipswich Housing Action Group Limited

Company limited by Guarantee

Notes to the financial statements

Year ended 31 March 2025

3 Accounting policies continued

(l) Consolidation

The financial statements consolidate the results of the Charity and its wholly owned subsidiary, The Chapman Centre Trust on a line by line basis. A separate Statement of Financial Activities or Income and Expenditure account, for the charity itself is not presented because the charity has taken advantage of the exemption of Section 408 of the Companies Act 2006.

(m) Pensions

The group operates a defined contribution pension scheme and the pension charge represents the amounts payable by the group to the fund in respect of the year.

4 Limited by guarantee

The Charity is a company limited by guarantee. Each member of the Charity undertakes to contribute such an amount (not exceeding £10) as may be required in the event of winding up.

5 Donations and legacies
Donations and memberships
6 Charitable activities
Rent Receivable
HRS Funding
Ipswich Borough Council Grant
Rough Sleeper Initiative
Lottery funding for Chapman Centre
Other Chapman Centre Funding
Other income		 £
£
£
35,360
2,599
37,959
35,360
2,599
37,959
Unrestricted
Funds
Restricted
Funds
Total Funds
2025
£
£
£
404,226
-
404,226
310,950
-
310,950
-
54,100
54,100
-
60,656
60,656
-
23,572
23,572
-
38,175
38,175
157
2,000
2,157
715,333
178,503
893,836
Total Funds
2025
Restricted
Funds
Unrestricted
Funds		 £
£
£
16,347
-
16,347
16,347
-
16,347
Unrestricted
Funds
Restricted
Funds
Total Funds
2024
£
£
£
470,090
-
470,090
297,084
-
297,084
-
54,100
54,100
-
49,862
49,862
-
104,764
104,764
-
7,122
7,122
1,029
-
1,029
768,203
215,848
984,051
Total Funds
2024
Unrestricted
Funds
Restricted
Funds

Income from charitable activities includes government funding of £416,607 (2024: £401,046).

7 Investment income
Interest received		 Unrestricted
Funds
Restricted
Funds
Total Funds
2025
£
£
£
35,711
-
35,711
35,711
-
35,711		 Unrestricted
Funds
Restricted
Funds
Total Funds
2024
£
£
£
38,063
-
38,063
38,063
-
38,063

21

Ipswich Housing Action Group Limited Company limited by Guarantee Notes to the financial statements (continued)

Year ended 31 March 2025

8 Costs of other trading activities
Fundraising
9 Expenditure on charitable activities
Provision of housing
Advice services		 Unrestricted
Funds
Restricted
Funds
Total Funds
2025
£
£
£
140
-
140
140
-
140
Activities
undertaken
directly
Support costs
Total Funds
2025
£
£
£
470,317
88,777
559,094
397,953
47,800
445,753
868,270
136,577
1,004,847		 Unrestricted
Funds
Restricted
Funds
Total Funds
2024
£
£
£
-
-
-
-
-
-
Activities
undertaken
directly
Support costs
Total Funds
2024
£
£
617,016
75,238
692,254
387,055
47,197
434,252
1,004,071
122,435
1,126,506

Included within provision of housing are bad debt write offs of £10,605 (2024: £18,076). Of the total expenditure above, restricted expenditure totalled £184,898 (2024: £225,012).

Analysis of support costs
2025
Training/recruitment
Office costs
Membership and subscriptions
Premises costs
Governance
2024
Training/recruitment
Office costs
Membership and subscriptions
Premises costs
Governance
Analysis of governance costs
Auditors remuneration - audit services
Auditors remuneration - independent examination of subsiduary
Other professional costs
Trustee expenses		 Provision of
housing
£
1,698
66,692
760
3,366
16,261
88,777
Provision of
housing
£
1,440
55,003
868
2,307
15,620
75,239		 Advice
services
£
914
35,910
409
1,812
8,755
47,800
Advice
services
£
904
34,504
544
1,447
9,798
47,197
2025
£
17,760
-
6,331
925
25,016		 Total Funds
2025
£
2,612
102,602
1,169
5,178
25,016
136,577
Total Funds
2024
£
2,344
89,507
1,412
3,754
25,418
122,435
2024
£
16,032
-
7,294
2,092
25,418

22

Ipswich Housing Action Group Limited

Company limited by guarantee

Notes to the financial statements (continued)

Year ended 31 March 2025

10
Operating leases
11 Staff costs
The total staff costs and employee benefits for the reporting period are analysed as follows:
Wages and salaries
Social security costs
Employer contributions to pension plans
Net income
Net income is started after charging
Wages and salaries include statutory redundancy pay of £nil (2024: £nil).		 2025
£
136,821
2025
£
457,430
34,776
31,656
523,862		 2024
£
123,977
2024
£
542,829
40,808
36,618
620,255

Throughout the period the group employed the following number of employees on either a full time or part time basis.

Charitable activities
Management and administration staff		 Group
2025
17
3
20		 Group
2024
21
3
24

No employee received employee benefits of more than £60,000 during the year (2024: None).

Key Management Personnel

The total value of remuneration and benefits received by four members of Key Management Personnel was £165,568 (2024: four members, £163,114).

12 Trustee remuneration and expenses

Trustees received expenses during the year of £925 (2024: £2,092).

13 Intangible Fixed Assets - Group

Cost
As at 1 April 2024 and at 31 March 2025
Depreciation
As at 1 April 2024
Charge for the period
As at 31 March 2025
Net book value
As at 31 March 2025
As at 31 March 2024		 Website
development
£
8,982
8,982
-
8,982
-
-		 Total
£
8,982
8,982
-
8,982
-
-

23

Ipswich Housing Action Group Limited

Company limited by Guarantee

Notes to the financial statements (continued)

Year ended 31 March 2025

14 Tangible Fixed Assets - Group and Charity

Cost
As at 1 April 2024 and 31 March 2025
Depreciation
As at 1 April 2024
Charge for the period
As at 31 March 2025
Net book value
As at 31 March 2025
As at 31 March 2024		 Freehold
Motor
Office
property
vehicles
equipment
Total
£
£
£
£
275,000
27,051
4,716
306,767
-
27,051
4,716
31,767
-
-
-
-
-
27,051
4,716
31,767
275,000
-
-
275,000
275,000
-
-
275,000

15 Subsidiary charity

On 25 January 2017, The Chapman Centre Trust (a charitable company, limited by guarantee) was incorporated. The Chapman Centre Trust Company registration number is 10584100 and Charity registration number is 11775598. Ipswich Housing Action Group Limited holds the majority of the voting rights and has the right to appoint or remove a majority of its board of Trustees, therefore The Chapman Centre Trust is considered a subsidiary of Ipswich Housing Action Group Limited. As of the 1 April 2023 the subsidiary was made dormant.

Gross income
Expenditure
Surplus
Total assets
Total liabilities
Total funds		 2025
2024
£
£
-
-
-
-
-
-
2025
2024
£
£
-
-
-
-
-
-

24

Ipswich Housing Action Group Limited

Company limited by Guarantee

Notes to the financial statements (continued)

Year ended 31 March 2025

==> picture [496 x 341] intentionally omitted <==

----- Start of picture text -----
16 Debtors 2025 2025 2024 2024
Charity Group Charity Group
£ £ £ £
Trade debtors 15,756 15,756 45,507 45,507
Prepayments and accrued income 13,288 13,288 14,090 14,090
Other debtors - - 385 385
29,044 29,044 59,982 59,982
17 Creditors: Amounts falling due within one year 2025 2025 2024 2024
Charity Group Charity Group
£ £ £ £
Trade creditors 21,896 21,896 12,839 12,839
Other taxation and social security 10,154 10,154 11,695 11,695
Accruals and deferred income 24,014 24,014 60,900 60,900
Other creditors 4,604 4,604 5,755 5,755
60,668 60,668 91,189 91,189
2025 2025 2024 2024
Charity Group Charity Group
£ £ £ £
Deferred income brought forward 37,379 37,379 38,133 38,133
Deferred during the year - - 37,379 37,379
Released during the year (37,379) (37,379) (38,133) (38,133)
Deferred income carried forward - - 37,379 37,379
----- End of picture text -----

Deferred income comprises contract and grant income received in advance.

25

Ipswich Housing Action Group Limited

Company limited by Guarantee

Notes to the financial statements (continued)

Year ended 31 March 2025

18 Analysis of charitable funds

Year ended 31 March 2025

Unrestricted funds

General funds
Freehold property capital
General Funds
Designated funds
Maintenance Sinking Fund
Development Fund
Specialist Accomodation Fund
Other Designated funds
Restricted funds
Funding for Chapman Centre
The National Lottery - Community Support Fund
Redecorating Fund
Ipswich Borough Council - Rent fund
Weekend Opening Funding
Ipswich Borough Council - Running costs
Welfare Fund
Rough Sleeper Initiative
Total funds		 At 1 April
Income
Expenditure
Transfers
At 31 March
2024
2025
£
£
£
£
£
275,000
-
-
-
275,000
321,360
775,004
(773,198)
-
323,166
596,360
775,004
(773,198)
-
598,166
122,935
-
(45,642)
-
77,293
123,520
-
-
-
123,520
-
11,400
-
-
11,400
64,760
-
(1,250)
-
63,510
311,215
11,400
(46,892)
-
275,723
907,575
786,404
(820,090)
-
873,889
-
38,175
(38,175)
-
-
-
23,572
(23,572)
-
-
-
2,000
-
-
2,000
-
9,100
(9,100)
-
-
6,138
-
(6,138)
-
-
-
45,000
(45,000)
-
-
2,834
2,599
(2,256)
-
3,177
-
60,656
(60,656)
-
-
8,972
181,102
(184,897)
-
5,177
916,547
967,506
(1,004,987)
-
879,066

26

Ipswich Housing Action Group Limited

Company limited by Guarantee

Notes to the financial statements (continued)

Year ended 31 March 2025

18 Analysis of charitable funds (continued)

Year ended 31 March 2024

Unrestricted funds

General funds
Freehold property capital
General Funds
Designated funds
Maintenance Sinking Fund
Development Fund
Other Designated funds
Restricted funds
Ipswich Locality Homelessness Partnership
Funding for The Chapman Centre
The National Lottery - Community Support Fund
Ipswich Borough Council - Rent fund
Weekend Opening Funding
Ipswich Borough Council - Running costs
Rough Sleeper Initiative
Total funds		 At 1 April
Income
Expenditure
Transfers
At 31 March
2023
2024
£
£
£
£
£
275,000
-
-
-
275,000
334,468
822,613
(835,721)
-
321,360
609,468
822,613
(835,721)
-
596,360
177,855
-
(54,920)
-
122,935
134,373
-
(10,853)
-
123,520
64,760
-
-
-
64,760
376,988
-
(65,773)
-
311,215
986,456
822,613
(901,494)
-
907,575
3,136
-
(3,136)
-
-
-
7,122
(7,122)
-
-
-
104,764
(104,764)
-
-
-
9,100
(9,100)
-
-
15,000
-
(6,028)
-
8,972
-
45,000
(45,000)
-
-
-
49,862
(49,862)
-
-
18,136
215,848
(225,012)
-
8,972
1,004,592
1,038,461
(1,126,506)
-
916,547

Description of funds

Designated funds

Maintenance Sinking Fund

Development Fund

Specialist Accomodation Fund

Other Designated funds

To cover the costs of cyclical and unexpected repairs and renovation on ihAg property, including vans and tools (where appropriate). Annual amount transferred from general funds to cover future costs.

Fund to support the purchase of new IT, software, equipment etc. which will bring added benefit to ihAg systems or enable the generation of income.

An individual has been donating to ihAg and we have designated the personal donations to the Specialist Accommodation fund, as this will be used for the running costs of the service within accomodation which may purchased by the charity in the future.

Other funds relate to funds set out for operational and working capital requirements determined by the Trustees.

27

Ipswich Housing Action Group Limited

Company limited by Guarantee

Notes to the financial statements (continued)

Year ended 31 March 2025

18 Analysis of charitable funds (continued) Description of funds (continued)

Restricted funds

Ipswich Locality Homelessness Partnership Funding for The Chapman Centre

The National Lottery - Community Support Fund

Redecorating Fund

Ipswich Borough Council - Rent fund

Weekend Opening Funding Ipswich Borough Council - Running costs Welfare Fund

Rough Sleeper Initiative

Funding for administrator role for this partnership.

This funding is for The Chapman Centre specifically and is made up mostly of donations in response to the Covid pandemic.

This funding was from the National Lottery, in response to the pandemic, and was to help cover the salaries of those working at The Chapman Centre.

Funding to redecorate the Chapman Centre

Funding for The Chapman Centre rent.

To fund the weekend opening of The Chapman Centre.

Funding to cover costs of running The Chapman Centre.

This fund is in place to provide money to service users where grant funding can't be sourced or used. This could be for small essential items that service users need such as ID documents, mobile phone or getting keys cut.

Funding for the provision of Outreach and InReach Support Services for Rough Sleepers

19 Analysis of net assets between funds

As at 31 March 2025

Tangible fixed assets
Intangible fixed assets
Current assets
Creditors: Amounts falling due within one year
Net assets
As at 31 March 2024
Tangible fixed assets
Intangible fixed assets
Current assets
Creditors: Amounts falling due within one year
Net assets		 Unrestricted
funds
Designated
funds
Restricted
funds
Total Funds
2025
£
£
£
£
275,000
-
-
275,000
-
-
-
-
383,834
275,723
5,177
664,734
(60,668)
-
-
(60,668)
598,166
275,723
5,177
879,066
Unrestricted
funds
Designated
funds
Restricted
funds
Total Funds
2024
£
£
£
£
275,000
-
-
275,000
-
-
-
-
412,549
311,215
8,972
732,736
(91,189)
-
-
(91,189)
596,360
311,215
8,972
916,547

20 Reconciliation of net movement in funds to net cash flow from operation activities.

Net (expenditure) for the year per Statement of Financial Activities
Adjustments for:
Investment income
Decrease in debtors
(Decrease) in creditors
Net cash (used in) operating activities		 Group
2025
£
(37,481)
(35,711)
30,938
(30,521)
(72,775)		 Group
2024
£
(88,045)
(38,063)
8,147
(28,427)
(146,388)

28

Ipswich Housing Action Group Limited

Company limited by Guarantee

Notes to the financial statements (continued)

Year ended 31 March 2025

21 Analysis of cash and cash equivalents

Cash at bank and in hand
Total cash and cash equivalents
22 Analysis of charges in net debt
Cash at bank and in hand		 Group
Group
2025
2024
£
£
635,690
672,754
635,690
672,754
At 1 April
At 31 March
2024
Cash flows
2025
£
£
£
672,754
(37,064)
635,690
672,754
(37,064)
635,690

23 Operating lease commitments

At 31 March 2025 the Group and the Charity had commitments to make future minimum lease payments under non-cancellable operating leases as follows:

Not later than 1 year
Later than 1 year but not later than 5 years		 Charity
Group
Charity
Group
2025
2025
2024
2024
£
£
£
£
33,350
33,350
33,350
33,350
54,063
54,063
81,938
81,938
87,413
87,413
115,288
115,288

24 Related party transactions

There were no related party transactions during the current or prior year.

25 Results of Ipswich Housing Action Group

During the year, the charity made a deficit of £37,481. The charity is not required to produce their own Statement of Financial Activities because of the exemption provision in Section 408 of the Companies Act 2006.

26 Subsequent Events

Following the year end the charity sold the property 258 Cauldwell Hall Road for a value of £177,500.

29