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2025-03-31-accounts

Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

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FINANCIAL STATEMENTS

31 MARCH 2025

Company Registration Number 05320576 Charity Number 1107679

Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

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FINANCIAL STATEMENTS

YEAR ENDED 31 MARCH 2025

CONTENTS PAGE
Reference and administrative details of the charity and its
advisors 1
Trustees’ annual report 2 to 8
Independent Examiner’s report 9
Statement of financial activities (including income and
expenditure account) 10
Balance sheet 11
Cash flow statement 12
Notes to the financial statements 13 to 20

Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

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TRUSTEES’ REPORT

YEAR ENDED 31 MARCH 2025

Charity Name Relate Avon
Company number 05320576
Charity number 1107679
Registered office and 133 Cheltenham Road, Bristol, BS6 5RR
operational address 0117 942 8444
Email Address enquiries@relate-avon.org.uk
Web Address www.relate-avon.org.uk
Trustees Trustees, who are also directors under company law, who served
during the year and up to the date of this report were as follows:
Paul Traynor Chair – resigned 7.3.25
Alice Chapman Trustee – chair from 7.3.25
Sue Ashby Trustee – appointed 7.3.25
Jennifer Boyle Trustee – resigned 30.9.24
Armando Di-Finizio Trustee – appointed 7.3.25
Mark Heappey Trustee – appointed 9.9.24 / resigned 7.3.25
Allister Liew Trustee
Nada Mat-Leighton Trustee
Lindsey Quinlan Trustee
Michelle Windle Trustee – appointed 7.3.25
Key Management Rob Booth CEO
Bankers CAF Bank, 25 Kings Hill Avenue,
Kings Hill, West Malling,
Kent ME19 4TA
Independent Examiner Joanne Trowbridge MAAT
Bristol Community Accountants CIC
The Park, Daventry Road, Bristol BS4 1DQ

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Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

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TRUSTEES’ REPORT

YEAR ENDED 31 MARCH 2025

Relate Avon

The Trustees present the Report and Accounts for the year ended 31 March 2025 which also comprises the Directors' Report required by the Companies Act 2006.

Reference and administrative information set out on page 1 forms part of this report. The Trustees confirm that the annual report and financial statements of the charity comply with current statutory requirements, the requirements of the charity's governing document and the provisions of the Statement of Recommended Practice (SORP) applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and the Republic of Ireland (FRS102). These statements have been prepared in accordance with the accounting policies set out in Note 2 to the financial statements.

Legal Structure, Governance and Management

The charity is constituted as a company limited by guarantee, registered under the Companies Act and its governing document is a Memorandum and Articles of Association under company legislation. Its certificate of incorporation is dated 23 December 2004 and the last amendment to the governing document is dated 23 September 2010.

By operation of law, all trustees are directors under the Companies Act 2006 and all directors are trustees under Charities legislation and have responsibilities, as such, under both company and charity legislation. The trustees are all individuals.

Recruitment and Appointment of New Trustees

We continue to strengthen our governance by actively recruiting new trustees who bring diverse skills, lived experience, and a shared commitment to supporting healthy relationships in our communities. Trustees are identified using informal and formal networks, and/or through appropriate targeted advertising. Candidates are then interviewed with suitable trustees selected by current trustees. All appointments are put to the members at the AGM.

Induction and Training of New Trustees

New trustees usually:

Organisational Structure and the Wider Network

Key Management Personnel Remuneration Policy

The day to day running of the charity is undertaken by the CEO who reports to the trustees. The trustees meet formally at least four times a year and are responsible to the members. The Trustees are responsible for strategy, policy and financial oversight of the company. Implementation of this is delegated to the Chief Executive Officer.

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TRUSTEES’ REPORT

YEAR ENDED 31 MARCH 2025

The Chief Executive Officer is a salaried member of staff. The pay of all staff is reviewed annually by the Trustees. The review considers the appropriate position for the role, performance in the role and affordability (i.e., the financial position of the charity). The last pay increase within the year for all staff took place from 1 April 2024 and reflected increasing living costs and the financial position of the charity.

The charity continues to work collaboratively with other relationship counselling centres around the country, as well as with Family Action (who own the Relate brand) and with local voluntary organisations.

Statement of Purpose

To improve insight and understanding of relationships, and to support and equip people to make changes to improve the quality of their relationships for the benefit of themselves, their family and society.

The Purposes of the Charity as set out in its Governing Documents

To educate the public concerning the benefits of secure couple relationships, marriage and family life in order to improve the emotional, sexual and spiritual well-being of individuals which is derived from committed relationships;

To seek to enhance, the good health, both mental and physical, of adults and children by:

To provide counselling, advice, education, guidance and relief to adults and/or children in relation to any aspect of contemporary life or work which may:

To relieve those in need by reason of youth, age, ill health, disability, financial hardship or other disadvantage; and

To promote research into all the above objects and to make the results available to the public.

The Main Activities Undertaken in Relation to those Purposes During the Year

Relate Avon undertook the following main activities:

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Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

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TRUSTEES’ REPORT

YEAR ENDED 31 MARCH 2025

The Main Achievements and Performance of the Charity During the Year Charitable Activities

Demand for our services remained strong across all the areas we serve: Bristol, South Gloucestershire, Bath & North East Somerset and North Somerset. We’re delighted that during the 12 months we saw 815 cases and had 5,595 appointments, being 11% more counselling sessions than last year (and 31% up on the year before). This growth after a period of disruption and uncertainty is a credit to our CEO and the team.

The majority (91%) of appointments were for relationship counselling with 157 for family counselling and 331 for sex therapy. Overall, some 60% of sessions were provided in person (in our Bristol and Bath premises) with the remaining being online. The percentage of in person sessions continues to increase as we build our capacity for this service in line with demand.

The increased level of appointments reflects both demand (helped by marketing improvements which enable clients to find us) and our increased capacity to meet this demand. We have good staff retention and have taken on new and returning counsellors. This along with processes changes have increased our availability and helped improve the percentage of sessions offered that get filled.

We are proud of our commitment to make counselling accessible and aim never to turn away anyone who would benefit from relationship counselling, even if they can’t afford the full cost. Some 19% of our sessions during the year were fully or partially funded. Most of these (963 sessions – an increase of 30% on last year) were subsidised through our client bursary scheme at a cost of £35,755. This was only possible thanks to the generosity of funders and to those clients who were able and prepared to pay above our base fee. We’re very grateful for this support but it’s clear that access to subsidised counselling is still insufficient for the needs in our community.

During the year we simplified our fee structure (without increasing fees overall) and also conducted research to better understand our clients and their journey through Relate Avon.

The Difference the Charity's Performance During the Year has Made to the Beneficiaries of the Charity and to the Wider Society

Clients come to Relate when they’ve been struggling, sometimes for a long time. They report that Relate counselling helped them make positive changes and that they’re better able to deal with the issues they came about. Many clients feel huge benefits with implications for their wellbeing and also for their partners, families, friendships, work and quality of life.

Here are some comments from clients:

“When we arrived, our marriage was in crisis. X heard us both with compassion, intelligent insight, and even with humour. In doing so she has helped us to gradually remember and re-discover those qualities in our relationship.”

“The counsellor I saw was organised, experienced, empathic and kind. I got a lot out of the sessions; they helped me navigate through a very difficult period in my life.”

“My partner and I had a great experience with Relate Avon.”

“Our counsellor … was brilliant. We would both definitely recommend Relate couples counselling Bristol to anyone having trouble in their relationship.”

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Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

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TRUSTEES’ REPORT

YEAR ENDED 31 MARCH 2025

Personnel

All our trustees are volunteers. There have been some changes in the composition of our executive committee but we remain fortunate that trustees have an impressive range of complementary skills and work well as a team. This is more important than ever as we look ahead to a changing environment, both within Relate nationally and across the counselling world.

We are also fortunate to have a stable but growing team of engaged and committed staff, many who have years of experience with us and great depth of skill. This is the case with our clinical team (counsellors and supervisors) and also with our administrators.

We have continued to invest in training by sponsoring new relationship counsellors on placement with Relate Avon, as well as additional training for existing counsellors in family counselling, sex therapy and supervision.

We also have the services of a few volunteers. Practitioners in training as adult relationship counsellors sometimes work in a voluntary capacity, whilst a small number of trained counsellors offer their time and skills for no pay. In addition, we have a volunteer in our Bath centre who provides reception cover when needed.

I would like to express my thanks to all our volunteers and staff for their care and expertise in providing an excellent service to our clients. I'd also like to thank our trustees (past and present) for giving their time and skills to ensuring Relate Avon retains strong governance.

Premises

For some years the charity has recognised that its Bristol premises (133 Cheltenham Road - owned and occupied since 1988) was increasingly unsuitable for counselling. Access was difficult and the building was in a poor state of repair, and quotes to repair the building suggested that the cost and disruption to services would be prohibitive.

In July 2024 the charity sold 133 Cheltenham Road to developers and purchased a more modern building to become the new centre for Relate counselling in Bristol. The fit out of and move to the new premises (Pavilion House) was a significant operation but eased by the generosity of the purchasers of 133 Cheltenham Road who allowed Relate Avon to continue in occupation for 3 weeks after it had been sold.

The fit out of Pavilion House was funded from proceeds on the sale of 133 Cheltenham Road. This allowed a customised fit out of 5 counselling room, a waiting room and offices. These premises provide a significantly better overall experience for both clients and counsellors

Financial Review

The financial position of the charity at 31 March 2025 and comparatives for the period, as more fully detailed in the accounts, can be summarised as follows:

Total income for the year amounted to £876,872 (previous year £369,700).

Total costs for the year amounted to £443,063 (previous year £353,034).

The surplus for the year was £433,809 (previous year £16,666).

We are pleased with the financial performance of the charity during the year ending 31 March 2025. We wish to draw your attention to the following:

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Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

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TRUSTEES’ REPORT

YEAR ENDED 31 MARCH 2025

Excluding the above transactions:

The principle funding sources during the year were fees charged to clients for counselling services. In addition, the charity worked hard to improve its fundraising capacity and successfully raised an additional £37.4k in one off donations and grants, excluding gift aid (previous year £4.8k).

We are very grateful for the support of local and national grant-making trusts, as well as individuals who privately gave money to support our work. We would like to thank the following: The Truemark Trust; The Screwfix Foundation; Quartet Community Foundation; J&M Britton Charitable Foundation; The Langdale Trust; Sir Jules Thorn Charitable Trust; John James Foundation, The Walter Guiness Charitable Trust; The Ray Harris Charitable Trust; and Ian Williams Foundation.

Reserves Policy

The reserves policy outlines the following primary reasons for holding reserves:

The Executive Committee consider that it is appropriate to maintain free reserves (those unrestricted funds which are not invested in fixed assets, designated for a particular purpose or otherwise committed) at a minimum level of 6 months of fixed operating costs. We estimate this to be £125,000 at the present and some £125,075 is retained as unrestricted and undesignated reserves.

Given current uncertainty in respect of our future operating structure (see below), free reserves in excess of this amount (a total of £125,000) have been designated as a Business Transition Fund to facilitate the transition to a new operating model.

Total unrestricted reserves as at 31 March 2025 were £704,653 (2024: £269,844). Some £579,578 of these reserves are designated leaving the previously mentioned amount of £125,075 as unrestricted and undesignated.

Post Balance Sheet Events and Future Developments

As we reported last year, the world of counselling is changing through new business models and online providers, as well as large numbers of private counsellors in an unregulated market, and increased awareness of the benefits of counselling. In addition to these industry changes, Relate is changing.

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Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

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TRUSTEES’ REPORT

YEAR ENDED 31 MARCH 2025

Relate Avon has been part of a federation of independently managed charities operating under the Relate brand and headed by the national Relate charity. In November 2024 the national Relate charity went into administration and the Relate brand was acquired by Family Action (a UK charity) at the start of 2025. The change in ownership of the Relate brand has meant that the Relate federation has been discontinued and independent members of the federation are, or will be, unable to use the brand.

At Relate Avon we have conducted extensive work to explore and assess how best to meet these changes and continue to meet the demands of clients and serve our charitable objectives. This has included discussions with Family Action.

Following an Executive Committee meeting on 23 July 2025 and in discussion with Family Action, we are conducting a managed exit from the Relate brand with a view to continuing to provide the same high quality counselling services under a new name and brand. The exact timing of our exit is not yet clear but will happen before the end of October 2025.

This change will require Relate Avon to rename, to invest in marketing, and to implement new client management software and processes, along with other more minor changes. Clearly these will require some investment and the board have allocated £125,000 of unrestricted reserves to enable this transition. In addition, we have chosen, along with many previously federated Relate centres, to form a new network: Relationships England & Wales.

Our priority for the next year is to manage these changes as smoothly as possible whilst improving our service to clients. In the longer term we will be looking to build partnerships that will strengthen our service.

Whilst these changes are a response to circumstances outside of our control, we see opportunities in the longer term to develop processes and services that are even more responsive and aligned to local needs.

Risk Management

The Trustees manage major risks through:

The trustees have identified that the decision to leave the Relate brand presents a range of risks including reduced client volumes and increased costs. These risks may impact the long-term sustainability of the charity and are being addressed through detailed transition planning and the development of a new marketing strategy. The success of these will be closely monitored in line with financial modelling and reserves management.

At the same time, the trustees are mindful that other risks may also impact client volumes and hence income, such as negative publicity and economic factors. The charity endeavours to maintain a high standard of service. Key performance indicators are monitored monthly and variances investigated. A further risk identified is the sudden loss of use of one of our properties. To manage this risk we have insurance, and contingency plans to move counselling online as needed.

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Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

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TRUSTEES’ REPORT

YEAR ENDED 31 MARCH 2025

Funds Received as Agent or Funds Held as Custodian Trustee

There are no assets, classes of assets or categories of assets held on behalf of other entities.

Statement of responsibilities of the Management Committee

The trustees (who are also directors of Relate Avon for the purposes of company law) are responsible

for preparing the trustees' report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102: The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

Company law requires the trustees to prepare financial statements for each financial year, which give

a true and fair view of the state of affairs of the charity and of the income and expenditure of the charity for that period. In preparing those financial statements the trustees are required to:

The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and which enable them to ensure that the financial statements comply with the Companies Act 2006. The trustees are also responsible for safeguarding the assets of the charitable company, and hence for taking reasonable steps for the prevention and detection of fraud and any other irregularities.

The trustees confirm that to the best of their knowledge there is no information relevant to the independent examination of which the examiners are unaware. The trustees also confirm that they have taken all necessary steps to ensure that they themselves are aware of all relevant examination information and that this information has been communicated to the examiners.

Independent examiners

Joanne Trowbridge of Bristol Community Accountants CIC was appointed as the charitable company’s independent examiner during the year. Joanne Trowbridge is a member of the Association of Accounting Technicians.

Alice Chapman

Approved by the trustees on …………………………… and signed on its behalf by:

…………………………………………… 9C7404AE587441E...

Alice Chapman - Director

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Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

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INDEPENDENT EXAMINERS REPORT

YEAR ENDED 31 MARCH 2025

I report on the accounts of the company for the year ended 31st March 2025 which are set out on pages 10 to 20.

Responsibilities and basis of report

As the charity’s trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 (‘the 2006 Act’).

Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity’s accounts as carried out under section 145 of the Charities Act 2011 (‘the 2011 Act’). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5) (b) of the 2011 Act.

Independent examiner’s statement

Since the Company’s gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that I am qualified to undertake the examination because I am a member of The Association of Accounting Technicians, which is one of the listed bodies.

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe:

  1. accounting records were not kept in respect of the Company as required by section 386 of the 2006 Act; or

  2. the accounts do not accord with those records; or

  3. the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a ‘true and fair view which is not a matter considered as part of an independent examination; or

  4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities [applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)].

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Joanne Trowbridge MAAT 25/9/2025 …………………………… (<c C2F8368E1B574EA...DocuSigned by: ……………………………….. Bristol Community Accountants CIC The Park Daventry Road Knowle Bristol BS4 1DQ

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Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

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STATEMENT OF FINANCIAL ACTIVITIES (Including Income and Expenditure Account)

YEAR ENDED 31 MARCH 2025

Note
Incoming and Endowments from:
Donations and legacies
3
Charitable activities
4
Other trading activities
5
Investments
6
Other
7
Total Income
Expenditure On:
Charitable activities
9
Total Expenditure
Net income
Net movement in funds
Total funds brought forward
Total funds carried forward		 Unrestricted
Funds
£
36,958
358,166
525
7,751
451,141		 Restricted
Funds
£
22,331
-
-
-
-		 Total Funds
2025
£
59,289
358,166
525
7,751
451,141		 Total Funds
2024
£
29,992
335,299
1,809
2,600
-
854,541 22,331 876,872 369,700
419,732 23,331 443,063 353,034
419,732 23,331 443,063 353,034
434,809 (1,000) 433,809 16,666
434,809
269,844		 (1,000)
1,000		 433,809
270,844		 16,666
254,178
704,653 - 704,653 270,844

All of the activities of the charity are classed as continuing

The notes on pages 13 to 20 form part of these financial statements

Details of the allocation of 2024 total funds between unrestricted and restricted are shown in note 20

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Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

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BALANCE SHEET

YEAR ENDED 31 MARCH 2025

2025 2024
Note £ £
Fixed assets
Tangible fixed assets 17 442,333 53,644
Current assets
Debtors 14 5,106 4,134
Cash at bank and in hand 282,202 236,530
Total current assets 287,308 240,664
Creditors : Amounts falling
due within one year 15 (24,988) (23,464)
Net current assets or liabilities 262,320 217,200
Total net assets or liabilities 704,653 270,844
The Funds of the Charity 18
Restricted funds - 1,000
Unrestricted funds 704,653 269,844
704,653 270,844

The directors are satisfied that the company is entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies.

Directors' responsibilities:

The members have not required the company to obtain an audit in accordance with section 476 of the Companies Act 2006.

The directors acknowledge their responsibilities for complying with the requirements of the Companies Act with respect to accounting records and the preparation of accounts.

These accounts have been prepared in accordance with the provisions applicable to small companies subject to the small companies' regime and in accordance with FRS102 SORP.

25/9/2025

These financial statements were approved by the trustees on …………..……. and are signed on their behalf by:

……………………………….

Alice Chapman - Director

The notes on pages 13 to 20 form part of these financial statements

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Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

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CASH FLOW STATEMENT

YEAR ENDED 31 MARCH 2025

Cash flows from operating activities:
Adjustments for:
Depreciation Charges
Profit on sale of fixed assets
Dividends, interest and rents from investments
(Increase) / decrease in debtors
Increase / (decrease) in creditors
Net cash provided by (used in) operating activities
Cash flows from investing activities
Dividends, interest and rents from investments
Purchase of tangible assets
Proceeds from sale of tangible fixed assets
Net cash provided by (used in) investing activities
Change in cash and cash equivalents in the reporting period
Cash and cash equivalents at beginning of the reporting period
Cash and cash equivalents at end of the reporting period
Analysis of changes in net debt
At start of year
£
Cash at bank and in hand
236,530
Total cash and cash equivalents
236,530
Borrowings due within one year
-
Borrowings due after one year
-
Total borrowings
-
Net (Debt) / Cash
236,530
Net income (expenditure) for the reporting period		 Cash flows from operating activities:
Adjustments for:
Depreciation Charges
Profit on sale of fixed assets
Dividends, interest and rents from investments
(Increase) / decrease in debtors
Increase / (decrease) in creditors
Net cash provided by (used in) operating activities
Cash flows from investing activities
Dividends, interest and rents from investments
Purchase of tangible assets
Proceeds from sale of tangible fixed assets
Net cash provided by (used in) investing activities
Change in cash and cash equivalents in the reporting period
Cash and cash equivalents at beginning of the reporting period
Cash and cash equivalents at end of the reporting period
Analysis of changes in net debt
At start of year
£
Cash at bank and in hand
236,530
Total cash and cash equivalents
236,530
Borrowings due within one year
-
Borrowings due after one year
-
Total borrowings
-
Net (Debt) / Cash
236,530
Net income (expenditure) for the reporting period		 2025
£
433,809
733
(397,497)
(7,751)
(972)
1,524		 2024
£
16,666
1,413
-
(2,600)
710
9,187
29,846
7,751
(443,066)
451,141		 25,376
2,600
-
-
15,826
45,672
236,530		 2,600
27,976
208,554
282,202
Cash flows
£
45,672		 236,530
At end of year
£
282,202
236,530
-
-		 45,672
-
-		 282,202
-
-
- - -
236,530 45,672 282,202

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Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

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NOTES TO THE FINANCIAL STATEMENTS

YEAR ENDED 31 MARCH 2025

1 Basis of Preparation

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102),(effective 1 January 2019) - Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

2 Accounting Policies

i) When donors specify that donations given to the charity must be used in future accounting periods, the income is deferred until those periods.

ii) When donors impose conditions which have to be fulfilled before the charity becomes entitled to use such income, the income is deferred until the pre-conditions have been met.

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Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

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NOTES TO THE FINANCIAL STATEMENTS

YEAR ENDED 31 MARCH 2025

Income and Endowments From:

3
Donations and Legacies
Donations and gifts from individuals
Small donations individually less than £1000
Donations
Gift Aid		 Unrestricted
Funds
£
3,574
11,497
21,887		 Restricted
Funds
£
-
22,331
-		 Total Funds
2025
£
3,574
33,828
21,887		 Total Funds
2024
£
971
3,831
25,190
36,958 22,331 59,289 29,992
4
Charitable Activities
Client contributions
Contract income
Donations and legacies prior year - all unrestricted		 Unrestricted
Funds
£
347,363
10,803		 Restricted
Funds
£
-
-		 Total Funds
2025
£
347,363
10,803		 Total Funds
2024
£
318,537
16,762
358,166 - 358,166 335,299

Charitable activities prior year - all unrestricted

5
Other Trading Activities
Room rental
Other trading activities prior year - all unrestricted
6
Investment Income
Bank Interest
Investment income prior year - all unrestricted
7
Other
Sale of property		 Unrestricted
Funds
£
525		 Restricted
Funds
£
-		 Total Funds
2025
£
525		 Total Funds
2024
£
1,809
525 - 525 1,809
Unrestricted
Funds
£
7,751		 Restricted
Funds
£
-		 Total Funds
2025
£
7,751		 Total Funds
2024
£
2,600
7,751 - 7,751 2,600
Unrestricted
Funds
£
451,141		 Restricted
Funds
£
-		 Total Funds
2025
£
451,141		 Total Funds
2024
£
-
451,141 - 451,141 -

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Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

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NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025

8 Government grants

The charitable company did not receive government grants, to fund charitable activities during the year (2024: £Nil). There are no unfulfilled conditions or contingencies attaching to these grants in the year ended 31 March 2025.

Expenditure on:

9
Analysis of expenditure by activities
Relationship Counselling
Sex Therapy
Family Counselling
Training
Total Expenditure		 Activities
undertaken
directly
£
196,540
14,664
6,532
6,260		 Support
Costs
£
199,351
13,144
6,572
-		 Total Funds
2025
£
395,891
27,808
13,104
6,260		 Total Funds
2024
£
312,124
21,904
10,331
8,675
223,996 219,067 443,063 353,034
Analysis of direct costs
Wages and salaries
Sundries
Quality Control - Supervisor salary and costs
Advertising and marketing
Training
Membership
Direct costs prior year		 Relation-ship
Counselling
£
147,215
858
28,051
4,231
-
16,185		 Sex Therapy
£
11,411
58
1,849
279
-
1,067		 Family
Counselling
£
4,906
28
925
139
-
534		 Training
£
-
-
-
-
6,260
-
196,540 14,664 6,532 6,260
162,349 12,029 5,394 8,675

- 14 -

Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

RELATE AVON

NOTES TO THE FINANCIAL STATEMENTS

YEAR ENDED 31 MARCH 2025

Analysis of support costs
Employee costs not included in direct costs
Salaries - administration staff
Pension cost - administrative staff
Premises expenses
Rent, rates and water charges
Light, heat and power
Premises repairs and renewals
Property insurance
Administrative overheads
Telephone, and internet
Printing, postage and stationery
Sundry expenses
Computer costs
Financial Costs
Bank charges
Depreciation
Independent Examiner's fee
Preparation of statutory accounts
Professional fees
Support costs prior year		 Relation-ship
Counselling
£
111,206
2,665
15,510
13,158
23,765
4,076
5,900
661
3,448
4,676
203
667
620
672
12,124		 Sex Therapy
£
7,332
176
1,023
868
1,567
269
389
44
227
308
13
44
41
44
799		 Family
Counselling
£
3,666
88
511
434
783
134
195
22
114
154
7
22
20
22
400		 Training
£
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
199,351 13,144 6,572 -
149,775 9,875 4,937 -

10 Net incoming resources for the year

This is stated after charging: 2025 2024
£ £
Depreciation of owned fixed assets 733 1,413
Independent Examiner's Fees 681 619

- 16 -

Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

RELATE AVON

NOTES TO THE FINANCIAL STATEMENTS

YEAR ENDED 31 MARCH 2025

11 Staff costs and numbers

The aggregate payroll costs were:
Wages and salaries
Social security costs
Pension costs		 2025
£
347,886
7,747
6,123		 2024
£
236,930
3,299
5,199
361,756 245,428

No employee received emoluments of more than £60,000 (2024: Nil) The average head count was 26 staff (2024: 23 staff)

The key management personnel of the charity comprise the trustees and the CEO. Total employee benefits paid to key management personnel during the year were £34,258 (2024: £22,245)

Trustee expenses

The charity trustees were not paid or received any other benefits from employment with the charity in the year (2024: £nil) neither were they reimbursed expenses during the year (2024: £nil). No charity trustee received payment for professional or other services supplied to the charity (2024: £nil).

12 Related party transactions

One of the trustees, Alice Chapman, is the spouse of the CEO, Rob Booth and trustee Armando Di-Finizio, is the spouse of a Relate counsellor. The board is careful that the trustees are excluded from decisions relating to the employment of the both individuals.

There were no other related party transactions during the year (2024: nil)

13 Taxation

The charitable company is exempt from corporation tax as all its income is charitable and is applied for charitable purposes.

14 Debtors

Prepayments and accrued income
Other debtors
Creditors
Trade creditors
Tax and social security
Accruals and deferred income		 2025
£
5,106
-		 2024
£
3,278
856
5,106 4,134
2025
£
4,187
4,816
15,985		 2024
£
1,538
2,982
18,944
24,988 23,464

15 Creditors

- 17 -

Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

RELATE AVON

NOTES TO THE FINANCIAL STATEMENTS

YEAR ENDED 31 MARCH 2025

16 Company limited by guarantee

The company is limited by guarantee and as such has no issued share capital. In the event of the company being wound up the liability of the members is limited to £1 each.

17 Tangible fixed assets

Cost
At 1 April 2024
Additions
Disposals
At 31 March 2025
Depreciation
At 1 April 2024
Disposals
Charge for the year
At 31 March 2025
Net book value
At 31 March 2025
At 31 March 2024		 Land &
Buildings
£
70,660
438,177
(70,660)		 Equipment &
Machinery
£
-
1,849
-		 Fixtures &
Fittings
-
3,040
-		 Total
£
70,660
443,066
(70,660)
438,177 1,849 3,040 443,066
17,016
(17,016)
-		 -
-
277		 -
456		 17,016
(17,016)
733
- 277 456 733
438,177 1,572 2,584 442,333
53,644 - - 53,644

- 18 -

Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

RELATE AVON

NOTES TO THE FINANCIAL STATEMENTS

YEAR ENDED 31 MARCH 2025

18
Movement in funds
Restricted funds
Client bursary fund
Bath premises redecoration fund
Unrestricted funds
General funds
Designated funds
Bursary fund
Bristol premises fund
Business transition fund
Designated asset depreciation
Total funds		 At
01-Apr
2024
£
1,000
-		 Incoming
resources
£
18,000
4,331		 Outgoing
resources
£
(19,000)
(4,331)		 Transfers
£
-
-		 At
31-Mar
2025
£
-
-
1,000 22,331 (23,331) - -
100,000
116,200
-
-
53,644		 854,541
-
-
-
-		 (401,244)
(17,755)
-
-
(733)		 (428,222)
(96,200)
10,000
125,000
389,422		 125,075
2,245
10,000
125,000
442,333
269,844 854,541 (419,732) - 704,653
270,844 876,872 (443,063) - 704,653

Purpose of restricted funds

Client bursary fund

Funding from the following towards counsellors cost: Sir Jules Thorn Charitable Trust, The Truemark Trust, Walter Guiness Charitable Trust, Ray Harris Charitable Trust, J&M Britton Charitable Foundation, Quartet Community Fund, Langdale Trust and Ian Williams Foundation.

Bath premises redecoration fund

Purpose of general funds

Funding from Screwfix Foundation for redecoration of premises.

Represents the free reserves available to the charity at the end of the year.

Purpose of designated funds

Bursary fund

Bristol premises fund

Established for bursaries for clients, training counsellors, and/or a fund for the development of services.

Funds held for future works required to Bristol premises.

Business transition fund Asset depreciation

To facilitate the transition to a new operating model.

Represents the value of unrestricted fixed assets held on the balance sheet at year end.

- 19 -

Docusign Envelope ID: C826529E-7A96-45B4-8088-813A94758C0B

RELATE AVON

NOTES TO THE FINANCIAL STATEMENTS

YEAR ENDED 31 MARCH 2025

19
Analysis of net assets between funds
Tangible fixed assets
Current assets
Current liabilities		 Unrestricted
Funds
£
-
150,063
(24,988)		 Designated
Funds
£
442,333
137,245
-		 Restricted
Funds
£
-
-
-		 Total Funds
2025
£
442,333
287,308
(24,988)
125,075 579,578 - 704,653
Analysis of net assets between funds - prior year
Tangible fixed assets
Current assets
Current liabilities
20
Analysis of charitable funds - prior year
Incoming and Endowments from:
Donations and legacies
Charitable activities
Other Trading activities
Investments
Total income
Expenditure On:
Charitable activities
Total expenditure
Net Income
Net movement in funds
Total funds brought forward
Total funds carried forward		 Unrestricted
Funds
£
-
123,464
(23,464)		 Designated
Funds
£
53,644
116,200
-		 Restricted
Funds
£
-
1,000
-		 Total Funds
2024
£
53,644
240,664
(23,464)
100,000 169,844 1,000 270,844
Unrestricted
Funds
£
28,792
335,299
1,809
2,600		 Restricted
Funds
£
1,200
-
-
-		 Total Funds
2024
£
29,992
335,299
1,809
2,600
368,500 1,200 369,700
352,674 360 353,034
352,674 360 353,034
15,826
15,826
254,018		 840
840
160		 16,666
16,666
254,178
269,844 1,000 270,844

- 20 -