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2024-03-31-accounts

Charity Number. 1107499 Company Number.. 05206358 Sense Ability Matters Ltd (formerly Vision & Hearing Support Gateshead and South Tyneside Ltd) (a company limited by guarantee) Unaudited Trustees, Report and Financial Statements for the year ended 31 March 2024

Sense AbS1ity Matters Ltd (a company limited by guarantee) Contents Page Trustees, Annual Report Independent Examiner's Report 18 Statement of Financial Activities 19 Balance Sheet 20 Cashflow Statement 21 Notes to Financial Statements 22-34

Sense Ability Matters Ltd (a company limited by guarantee Trustee Report For the year ended 31 March 2024 2023124- Chalr of Trustees and Chief Executive Officers Statement The 2023124 period has been a year of development for the Charity. Significantly, in April 2023, our Membership voted to extend our Charitable Objectives to include disabled people and those with long term health conditions. We secured National Resilience funding from Vision Foundationl Fight For Sight to support thIs￿)rI< and launched our new name and brand in May 2024. In February 2023, we moved out of Stonehills Business Centre and relocated to community bases in each of our operating areas. The Low Vision Clinic moved into Gateshead Civic Centre which has been well received by patients. Attendance at clinics has already increased wth positive feedback. We occupied 34 36 New Green Street in South Shields for a significant part of the year and have taken up temporary office space at Inspire SoLlth Tyneside while the lease on New Green Streel is finalised. Both premises offer an enhanced local offer in accessible spaces for our beneficiaries. Throughout the year, we have continued to deliver the best possible services for our beneficiaries and have achieved excellent outcomes through our various projects. We WEre extremely grateful to receive a legacy donation of £11,458 from one of our beneficiaries in the year. Trustees have decided to designate this fund to increasing our digital library and support service. Referrals for assessments under our local authority Care Act 2014 contracts have In¢￿ased from the previous year with 548 support plans being completed (343 in 2023). The Team have consistently met Care Act 2014 targets with 990/0 of beneficiaries being contacted within 2 working days and 790/0 of referrals being assessed within Iwo weeks. The number of referring organisations has continued to rise as we increase publicity and networks. Our work to develop a Transition Pathway between Children's and Adult Services continues and we have seen an increase in younger people accessing our support as a result. This will remain a priority to ensure people are supported at a time when it is needed most. We have continued to work with our sight loss sector colleagues across the region and nationally. Through Visionary UK, we have contributed to national working groups for rehabilitation, low vision and cross-sector partnership developments. This nelwork has produced best practice guidance for low vision services and is developing a Rehabilitation workforce plan to ensure specialist skills are readily available. We attended the Visionary UK Conferen￿ 2023 to meet colleagues and share best practice among the sector. As we move into the next financial year, Ihe Truslees will remain agile and responsive to meet the Charity's objectives. This will be underpinned by our ambition to innovate and work collaboratively to achieve the best possible outcomes for our beneficiaries. The Board has worked hard in 2023124 to build upon the progress made in the previous five years to stabilise the Charity's finances and build appropriate reserves for the future. Chair- Lin Elder-Atterton MVO Chief Executive- Sarah French

Sense Ability Matters Ltd {a company limited by guarantee) Trustee Report For the year ended 31 March 2024 Our Vision A vision and hearing loss community that is informed, empowered and resilient. Our Mission Empower our community by giving them the tools they need to live independently and make positive decisions. Help our community overcome adversity by increasing resilience and wellbeing. Ensure our community are informed by providing first class information, advice and guidance. Influence positive change locally, regionally and nationally for our community through strong stakeholder and relationship management. Ourvalues Supportlve We respond and adapt to the needs of the Vision and hearing loss community. We respect and value all our community equally. We are committed to working together to achieve shared goals. Trustworthy We are accountable. We are open and honest in our approach. We are reliable, act with integrity and do what it takes to support those in need. Caring We are friendly and warm. We take time to listen and promote inclusivity. We treat everyone with dignity and respect. Professional We are passionale and strive to be the best. We actively seek new ideas and innovation to bring about positive change. We rely on evidence to make our decisions. We challenge ourselves to be bold and resourceful. We are determined in the face of adversity.

Sense Ability Matters Ltd (a company limited by guarantee) Trustee Report For the year ended 31 March 2024 strategic Objectives Be the leading vision and hearing loss service provider Influence change locally, regionally & nationally Diversify our income generation portfolio Champion the inlerests of members. beneficiaries and sector Activities for public benefit Vision & Hearing Support strives to be the best for our community. We take time to listen and promote inclusivity, treating everyone wth dignity and respect. We actively seek new ideas and innovation to bring about positive change, acting with integrity to do what it takes to support those in need. Vision & Hearing Support is an organisation run for charitable purposes. We want to be around today and into the future to support people who are sight impaired, Deaf or hard of hearing. To achieve this, we recognise that there is a need to supplement our strategic aims wth business aims that wll deliver long term sustainability.. Diversify our income sources to increase financial sustainability. Develop the profile of Vision & Hearing Support, so that more people know about the services we provide, to increase the numbers of people ac￿SsIng services and the number of people wlling to donate and volunteer. Engage people with lived experience and wth people from a variety of ethnic backgrounds so that we learn from the strengths they bring in Iheir diversity. We review our aims, objectives and activities each year. This report looks at what we achieved and the outcomes of our work during April 2023 to March 2024. OBJECTIVES AND ACTIVITIES We will work wth colleagues in a supportive environment of mutual respect and empowerment to achieve the best possible outcomes for clients. We will follow the principles set out in the Visionary Sight Loss Charter 2020 and promote collaboration, integrity, and accountability in all we do. Vision & Hearing Supportwll continue to work with its Members and beneficiaries to evidence our lived experience input. This is becoming ever more important to funders and society who expect Charities to engage with, listen to and respond direclly to those it is there to support. Alongside this, the Board has already recognised the need to diversify Trustee and staff representation to better reflect the communities in which we work. To achieve our strategy we deliver early intervention, crisis prevention and integrated social activities to reduce preventable sensory loss, maintain independence and mental wellbeing and reduce social isolation. Our interventions ensure that people- can live more independently, are less socially isolated, are more confident and empowered, experience improved wellbeing.

Sense Ability Matters Ltd la company limited by guarantee} Trustee Report For the year ended 31 March 2024 ACHIEVEMENT AND PERFORMANCE- 2023124 During 2023124, we supported 4.726 individuals resulting in,. 85 % reporting they were able to live more independently 86 % feeling less isolated 89 % reporting that they felt more confident and empowered 88 % reporting an improvement in their emotional health & wellbeing Over 10,650 people in South Tyneside and Gateshead live with moderate sight loss and over 1,640 are diagnosed as severely sight impaired (RNIB, 2023). Latest estimates indicate that in South Tyneside and Gateshead 67.386 people have hearing loss of 25 dB or more, and of those 7,243 have moderate or severe hearing loss, over 65 dB {NHS England, Hearing Loss data Tool). Our beneficiaries have increasingly complex health needs, for example 740/0 of active clients during the year have 2 or more additional disabilities,. 50 % have more than 1 eye condition- 920/0 have Arthritis; 939/0 are hard of hearing., 83 % have limited mobility and or high frailty,. 89°/0 have osteoporosis., 74¥0 have had a Stroke and 72 % have Diabetes. We work collaboratively to target the social determinants of health alongside specific eye care interventions, making sure provide the right support at the right time for individuals. "When I first considered going along to a social group, I thought 'l'm not going to like this,. I was so isolated, I couldn't drive, I couldn't get public transport, I didn't know what to do. But the team from VHS helped me get there, and something clicked - I really enjoyed It. Gettlng together at groups Ilke the Men Shed is fantastic. We have somethlng In common which bonds us, and we're able to open up in a way that we can't even with close family members. Over the years I've come to realise just how important mental health is, and these groups really help it gives you purpose, and makes you feel part of something. I'm excited that the organisatlon Is movlng onto even blgger and better things as they expand to help more people in the area - we look foThvard to welcoming anyone who wants to join our group. Not only do VHS support our group, but they can also help point you in the right direction for any other help you might need, from fixing your phone to getting a bus pass." Gary, 2024 Our unique and integrated pathway makes sure we provide the right support at the right time for individuals. We deliver the following activities to support people who are sight impaired, Deaf and hard of hearing across Gateshead and South Tyneside", Vision impaiment counselling - providing one-to one and group counselling sessions, including for friends and family. Delivered by a professional counsellor with lived experience, the service is supported at the start and end points to enable a smooth transition. "Well Connected" is a partnership project providing digital, one-to-one and peer support, a tech lending library and cyber security information. An optometrist and rehabilitation specialist led low vision clinic providing eady inteNention and magnification advice. This is a unique model that integrates health, social care and community activities to provide a seamless and effective service. "Community Voice" is a partnership project, led by people wth lived experience, that helps people access activities and services in the community through peer support and volunteering.

Sense Ability Matters Ltd (a company limited by guarantee) Trustee Report For the year ended 31 March 2024 Accessibility audits and professional Vision Impairment Awareness and Sighted Guide Training to raise awareness of sight loss and improve accessibility. Our incredible Volunteers made over 1000 tele-befriending calls this year, providing essential social support for people INing with sensory loss. We connect people to relevant peer led support groups including., the weekly Men's Shed Group. the Women's Weekly and Macular and Glaucoma peer support groups. Our statutory funded work includes.. Person centred assessments and planning under the Care Act 2014 to agree goals and actions that will have a positive impact., and Rehabilitation and Enablement support - providing independent living skills, orientation and mobility skills and independenl travel. We have directly supported 4,726 individuals across our serVi￿S during 2023124. The figures below show the numbers of individuals accessing each inteNention by type during the year: 548 people have been referred for and received a personal holistic assessment 79 people have accessed our intensive rehabilitation service 2,873 people benefitted from our Information, Advice and Guidance 1,113 people accessed our low vision service 213 people received digital support 239 people accessed the Community Voice project 6 young people have accessed our enhanced transition support 24 people received professional Counselling 76 people attended our Living Well with Sight Loss 200 people received 1,277 tele-support calls from our dedicated volunteers Helped 73 people access the benefits they were entitled to, a collective total of £344,149 per annum, plus backdated entitlement of £32.533. CORE CONTRACTED PROVISION Specialist person centred needs assessment and rehabilitation services - Gateshead Council and South Tyneside Council We assess what needs people have due to their sensory condition and put in place the services, support, equipment, concessions etc to meet those needs. The Gateshead Se￿iCe is for sight impairment only, South Tyneside service includes Deaf and hard of hearing support. We carry out the registration process, although we don't directly hold the register in Galeshead. In 2019120 we secured the South Tyneside Sensory Support contract for a further five years which includes equipment provision and supwrt for those with hearing loss. Our rehabilitation and enablement workers provide training on independent living skills, mobility and orientation, viewing techniques, communications, electronic low vision aids such as video magnifiers and new technology such as audio description, e-readers, aC￿SSIble mobiles etc. They also carry out lighting assessments in people's homes and they issue small aids such as white sticks, canes and symbol canes, liquid level indicators, talking clocks and signature guides. We issue daylight bulbs as many people are struggling wth the light provided by traditional low energy bulbs.

Sense Ability Matters Ltd (a company limited by guarantee) Trustees, Report (Contlnued) For the year ended 31 March 2024 5,489 enquiries, from 1,928 individuals. have been received for this service during 2023124: Gateshead - 2,670 South Tyneside- 2,789 Integrated Low Vision Clinic- Gateshead residents only INHS ICB) We assess people's residual vision and prescribe optical low vision aids such as magnifiers, telescopes, high add readers etc. to help maximise use of residual vision. We also consider viewing techniques (such as eccentric viewing), lighting, colour contrast and posture all of which will again help people make best use of remaining vision. We provide a two-year review, although people can re-refer themselves sooner if they feel their sight is deteriorating. Information, Advice and Guidance is available when needed along wth rehabilitation support, triage reviews and equipment advice. During 2023124 our key outputs as part of our low vision clinic work included.. 267 low vision clinics were held 474 low vision assessments were carried out 1,113 people were supported through the service ADDITIONAL SUPPORT PROVISION The following aGtivitie5 contribute to the overall success of Vision & Hearing Support's work by complementing and adding value to statutory provision.. Welfare Rights We provide advice and support on disability benefits such as DLAIPIP, Attendance Allowance, Employment Support Allowance as well as Universal Credit. Help is provided from completion of Ihe initial application, support when attending assessments all the way through to representation at Tribunal if the application isn't successful. Equlpment Llbrary Beneficiaries can call us or visit for specialist advice and info￿natIon on a wide range specialist equipment. The library contains various pieces of digital and analogue equipment which we lend to people on a short-term basis so that they can try them out at home before deciding whether they V￿Uld like to buy one (either they can buy it themselves if they can afford to do so or can help to find funding).

Sense Ability Matters Ltd (a company Ilmited by guarantee) Trustees, Report (Continued) For the year ended 31 March 2024 Living Well with Sight Loss Programme This course is for people who are newly visually impaired or new to our seNices. It runs for 2 weeks with 1 half- day session per week looking at the various aspects of visual impairment and help that is available. As well as providing lots of information and advice it also provides invaluable peer support. Training Our team of experienced profe&8ionals provide Visual Impairment Awareness, Sighted Guide and Deaf Awareness training to a wide audience including a numberof hospitals. council departments, businesses, charities and care homes. Well Connected - Digital & Cyber Securlty Support Our Partnership with ACTS, Age Gateshead and Your Voice Counts is funded through The National Lottery Community Fund and provides a range of support and tuition on how to make the most of digital and online services whilst avoiding online fraud and cyber scams. We engaged 449 clients and provided 162 intensive inteNenlions, leading to 97Q/o of participants reporting feeling more confident and empowered following our cyber security information, advice and guidance. Communlty Volce Funded by The National Lottery Community Fund, the project takes a partnership approach, led by people with lived experience, to help people access activities and seNices in the community through peer support and volunteering. During the year, 875 people have engaged wth the project, 276 of these have sensory impairment or dual sensory loss. 98 individuals have been supported with accessing community based activities, 25 are accessing volunteering pathways, and the Partnership has established 17 new activities in the community to meet the need of beneficiaries 80 % of clients who engaged in this project have said that they have felt increased self-esteem and confidence, feel less isolated and have betler well-being.

Sense Ability Matters Ltd (a company Ilmited by guarantee) Trustees, Report (Continued) For the year ended 31 March 2024 Counselling Lived experience is a core component of our counselling experience. Participants in our external evaluation (2023) discussed how this shared experience meant that: .1 don't have to explain myself. I get sick and tired of having to explain myself, (Robyn). Our structured pathway supports people into and out of counselling. increasing take up rates. Telephone Support Service Operated entirely by volunteers, all of whom have lived experience of sight loss, our Telephone Support Service calls service users whom we are aware are particularfy isolated due to other mobility issues or whom we haven't had recent contact. The support offered includes simply being a friendly voice to lalk to, we promote the activities and seNices offered by Sense Ability Matlers and if anyone called shares any concerns then the volunteer team refer them to our sight loss support team. Activity and Social Groups Our Community Voice project has supported numerous social groups and activities throughout the year. We will ontinue to work closely with independent groups to share information, provide support as required and to introduce new members. Brltlsh Wireless for the Blind IBWFTB) and RNIB Talking Books We are the agents for BWFTB and issue radios, CD players etc on their behalf to people who are eligible (they must be registered either Sight Impaired (Sl} or Severely Sight Impaired ISSI) and be in receipt of a qualifying means tested benefit (such as housing benefit or council tax benefit amongst others). We also help people with their initial applications for the RNI B talking book servi￿. Volunteers We have a dedicated team of volunteers who support our work. Volunteers cover many different roles at Vision & Hearing Support from reception, telephone befriending and administration support. A team of volunteer drivers are also a vital resource who transport service users to and from medical appointments, as well as enabling the, to access a range of support services provided by Sense Ability Matters. Case Studles and Impact Identifying, measuring and reporting upon the impact had by the wide range of support activities provided by Sense Ability Matters is not straight forward. We continue to work with our funders and commissioners to not only supply the contractual monitoring information they require, but to also evidence the case for continued further investment in Sense Ability Matters work.

Sense Ability Matters Ltd (a company limited by guarantee) Trustees, Report (Continued) For the year ended 31 March 2024 We are also continuing to W￿rk wth Visionary, the national umbrella body for llxal sight loss charities, as they develop shared output, outcome and impact measurement tools for the sight loss sector. However, there is nothing more powerful than hearing real life examples of the work and impact delivered by our dedicated team of sight loss professionals, supported by our volunteer team. We have shared below a case study from the Gateshead Walking Project and a selection of quotes received throughout the year, that demonstrate the work we do. This example, along with many cases we haven't shared, shows that our personal and thorough approach delivers tangible outcomes for people and a lasting impact on their lives and the lives of those around them: WELL CONNECTED Simon wanted to be able to read his own mail and be more independent with daily activities. He wanted to manage his medication safely and make sure his appearance was smart. Our Digital Team visited Simon at his home to demonstrate spoken content on his iPad to enable him to read his documents and correspondence. Simon relied a lot on others to read and access information. We set up Be My Eyes on Simon's devices and worked through some lasks to demonstrate it's use. After leaving Simon with some ongoing tasks and information, we followed up the visit to see if the apps were working for him. The spoken content made a huge difference to Simon's confidence and wellbeing as he no longer relies on others to read his mail. The Be My Eye's app enables Simon to spend more time independently of others and he Is more confidenl to do so. Simon's wife feels more confident that he is safe and can get sighted help quickly if he needs it. 'Be My Eyes is brilliant, I can now be left alone, knowing that help is at hand" Case Study 2 - Well Connected Donna wanted to be able to manage family life independently. without relying on her children to support this. Our Digital Team demonstrated an Alexa device to set up timers. calendar entries and sticky notes to help plan the busy family routine. Donna can also access talking books through the device. Donna relied on others to read and access infomation, induding personal letters. We demonstrated a range of equipment from our lending library that could help Donna read independently. The Clover 6 electronic magnifier was Donna's preferred solution. and we helped her secure funding towards the cost of the devi￿. Donna has regained privacy and independence by having the right tools. She can plan the family schedule wthout relying on her three young children and wder family members to help. '1 really love my new magnifier, can't wait to try it out when I go shopping" Case Study 3 - Specialist Wision Impairment Counselllng George was struggling with the emotional impact of sight loss and felt isolated and lonely, despite having good relationships with friends and family. George had developed a sudden fearof being outdoors and he was unsure how to change things. Itwas important for'George' to feel more confident outdoors and more independent at home.

Sense Ability Matters Ltd {a company limited by guarantee Trustees, Report (Continued) For the year ended 31 March 2024 At the beginning of the counselling process George was reluctant to engage due to his fear of sight loss. He had previously been involved in the local Scout group and wanted to return to being outdoors and regain his independence. George and I built up a rapport during our work together and discussed strategies to help him overcome his fear and tools to enable him to share his sight loss journey w7th others. George is now pursuing long cane training and belter understands the impact of his eye condilion. He has gained enough confidence to speak to his family, friends and colleagues about his sight loss. '1 feel much more confident after my Gounselling. I'm coplng better on a day-to-day basis and am now looking towards the future positively" Case Study 4- Community Voice The B-social group meets every Friday to socialise wth a cup of tealcoffee and sometimes a game of bingo or a quiz. A client who participates in our B-Soci81 group approached staff to say that the group's dynamic had changed for the better and that it had become more of a support group. They stated thal participants in the group had become close enough to understand one another's issues, problems, health conditions and concerns. Participants now feel they can support each other with learning about one another's coping mechanisms such as talking about their problems, looking for solutions to issues, calling each other on the telephone and meeting up to enjoy lunches, walks and going to the theatre. "All of this has happened because of the Community Voice Project. We would not have made friends or become as close as we have if it weren't for the project and the staff." Ca88 Study 5 - Information, Advice & Guldance Claire was referred to us by Adult Social Care as she was struggling to manage daily tasks after a stroke affected her sight. Recently registered as sight impaired, Claire had lost her confidence and got upset at not being able to complete everyday tasks. Financially, Claireworried about increased spending on transport and aids for the home. Claire was not in receipt of benefits. her previous applications had been unsuccessful, so we supported her through the process. The Personal Independence Payment, Daily Living Component was awarded at the Enhanced rate of £101.75pw. "The additional money is a help, it's one less barrier to worry about" Case Study 6 - Integrated Low Vision Assessment 80-year-old Elizabeth was referred by Newcastle Eye Hospital for a Low Vision Assessment. Elizabeth is very active but was struggling wth low vision, particularly with one eye being worse than the other, which impacts on her mobility and daily living skills, including reading. The Low Vision Assessment gave her time to discuss her w￿rrIeS and concerns. She also mentioned that despite wearing varifocal glasses she continued to read almost exclusively with her magnifier and not through the slronger varifocal. We provided infomation and strategies to help her manage better at home using contrast enhancement and lighting. We looked at magnifier options to help both at home and when shopping. The equipment provided included.. a Iow-FK)wered, handheld illuminated magnifier, illuminated pocket magnifier for shopping, Daylight task lamp, daylight bulbs and fisher handled white walking stick. 10

Sense Ability Matters Ltd (a company limited by guarantee) Trustees, Report (Continued) For the year ended 31 March 2024 Following the appointment, Elizabeth wrote to our Lead Optometrist, Stephanie: Hello Stephanie, I received all the paperwork you posted to me detailing everything that was discussed and carried ou( last week at my appointment with you. You were so thorough in all you did and to give me all the items that will help me, and ARE helping me already, every day with my poor sight, it felt like Christmasl Thank you also for writing to my Opticians re; an eye test. Stephanie, I was SO impressed with everything, I couldn't wait to tell my family and friends, so I do hope my passing on all this hasn't caused a flood of enquiries at your clinic from people who didn't even know you existedll Thank you very much and keep up your wonderful work" Quotes from our Annual Survey 2023; "Very good support and great with advice. Also helped me with my PIP application. Also gave me a contact number if I needed any support or help with anything. "Can't think of anything everything was great. thanksl. "Excellent help and care. Lots of good practical tips to deal with the situation. Provided me with dark glasses which l use all the time. Fantastic organisation. .1 have received fantastic support from the setvice" °Just knowing that a phone call can help with any issue as it happens. 'Very friendly and efficient service. FINANCIAL REVIEW na os Financial perfomance in 2023124 continues to provide stabilily for the Charity moving forwards. This is largely due to support through cost of living funds grants to support running costs. Income in 2023124 was £752,142 - representing an decrease of £27,954 to the previous year (£780,096- 2022123). This is chiefly because of one-off cost of living support grants during the previous year and the discontinuation of the 'Future You, Filot project. Our expenditure has increased by £7,282 on the previous year, in line wth growth and delivery of specific grant funded projects. Expenditure in 2022123 was £669.948. Pri nci al f undin sourc Our main core contracted income has remained stable and we have performed well against this income achieving all the required performance indicators.

Sense Ability Matters Ltd la company limited by guarantee) Trustees, Report (Continued) For the year ended 31 March 2024 Key income streams: Gateshead Council South Tyneside Council NHS North East North Cumbria Integrated Care Board The National Lottery Community Fund North East North Cumbria Suicide Prevention Network and Ways to Wellness Fight For Sighv Vision Foundation- National Resilience Fund The receipt of this funding enables the charitable company to meet its charitable objectives to provide support advice and activities to people who are Sight Impaired, Severely Sight Impaired. Deaf, hard of hearing or Deaflblind. Investmenl olic and ob'ectives Under the memorandum and articles of association, the Charity has the power to make any investment which the Trustees see fit. Reserves olic The Board has reviewed the reserves of the Charity and concluded that to allow the Charily to be managed efficiently and to provide a buffer for uninterrupted services, attempts should be made to increase general reserves. It is the policy of the Charity that unrestricted funds which have not been designated for a specific use should be maintained at a level equivalent to between six and nine month's expenditure. The directors consider that reserves at this level will ensure that, in the event of a significant drop in funding, they will be able to continue the Charity's current activities while consideration is given to ways in which additional funds may be raised, 12

Sense Ability Matters Ltd (a company limited by guarantee) Trustees, Report (Continued) For the year ended 31 March 2024 The Charity has several restricted funds for identified projects, which have specific budgets and timescales. In order to reach the agreed level of reserves the charitable company intends to continue to look for increased income from our own fundraising efforts, as well as obtaining additional grant funding to increase unrestricted income. At 31 March 2024 the charita￿e company held total reserves of £440,029 (2023.. £365,117). We will continue to review levels of expenditure. FUTURE PLANS The expansion of our Charitable Objectives wll help us to realise our ambits'on to serve all adults in our South Tyneside and Gateshead community who have a sensory Impai￿ent, are disabled, or live wth a long-term health condition. Working wilh people with lived experien￿, our charity is determined to: leverage further investment to support disabilily services across South Tyneside and Gateshead, ensuring greater provision for more people, enable more people with lived experience to co<reate services, improve health pathways and increase access to local services, reduce health Inequalities and improve outcomes for people facing or living with a disability, are vision impaired, Deaf, hard of hearing, or who has one or more long-term health condition. The coming year will focus on maintaining our current services: rehabilitation,. holistic assessment., low vision service., digital empowerment. mental health & wellbeing: community and volunteer engagement. To support this we will focus our development on: Employabillty and Transltion Pathway Following a review of our dala at the end of 2020, we found that only 20/0 of the people we work wth are aged between 15 and 44, increasing to only 5.5 /0 at the end of 2023. We recogni* that this is not a proportionate reflection of the age profile of people with sight loss in South Tyneside and Gateshead. During 2021 and 2022 we secured a short grant to support employability for people wth sight loss which was successful in engaging younger people in our support. We have also worked closely with Children's Services to improve the transition into adult seNI￿s, this too has seen a small increase in 15 to 24-year-olds access our services. We want to take this work further by engaging younger people, up to age 45, in our projects and support services. Working with young people, we wll co-design a tailored programme to provide relevant support at a time when it is needed most. 13

Sense Ability Matters Ltd (a company limited by guarantee) Trustees, Report (Contlnued) For the year ended 31 March 2024 Advocacy Working with partners and social care providers, the demand for specialist advocacy support for people with sight loss is increasing. As costs of living increase. have experienced a significant rise in requests for non- statutory advocacy support. This includes help with employment issues; blue badge and concessionary pass applications,. mandatory reconsiderations for benefit applications- housing issues including amendments to properties, alongside support wtth banding applications and providing relevant evidence of the impact of sight loss on individuals. STRUCTURE, GOVERNANCE AND mANAGEmE￿r Governin documen The Charity is controlled by its governing document, a deed of trust, and constitutes a limited company, limited by guarantee, as defined by the Companies Act 2006. rui ointmen fne Truste The Charity may by ordinary resolution appoint a person who is wlling to act as trustee and determine the rotation in which any additional Trustees are to retire. No person other than a trustee reliring by rolation may be appointed a trustee at any general meeting unless.. He or she is recommended for re-election by the Trustees or Not less than fourteen nor more than thirty-five clear days before the date of the meeting, the Charity is given notice that.. i) Is signed by two members entitled to vote at the meeting. ii) Stales the members, intention to propose the appointment of a person as a trustee. iii) Contains the details that. if the person were to be appointed, the Charity would have to file at Companies House, including the names and details of Iwo referees who have not proposed their election. and iv) Is signed by the person who is to be proposed to show his or her consent - full election to the Board will be at the end of a six month probationary period and wll be at the discretion of the Board of Directors. The Board of directors meet quarterty and administer the Charity. The Board of directors may delegate any of their powers to sub-committees consisting of such members of their body andlor Charity as they think fit. Any sub-committee so formed shall in the exercise of the powers so delegated conform to any regulations imposed on it by the directors. Induction and trainin of new Trustees New Trustees undergo an induction to brief them on: their legal obligations under charity and company law., the Charity Commission on public benefit-, inform them of the content of the memorandum and articles of association., the committee and decision making processes., the business plan., and re￿nt financial performance of the charitable company. 14

Sense Ability Matters Ltd (a company limited by guarantee) Trustees, Report (Continued) For the year ended 34 March 2024 During the induction they meet key employees and other Trustees. Trustees are encouraged to attend appropriate external training events where these wll facilitate the undertaking of their role. mana ement remuneration The Trustees consider the Board of Trustees as comprising of the key management personnel of the charitable company in charge of directing, controlling and operating the charitable company. All Trustees give their time freely and no trustee remuneration was paid in the year. Partnershi s and Collaborations We continue to work in close co-operation with both Gateshead and South Tyneside Councils, 2nd are actively involved in the Integrated Care System {ICS) and Primary Care Networks (PCN) under the North East North Cumbria (NENC} Integrated Care Board. We have effective partnerships with Royal National Instilute for the Blind, Newcastle Vision Support, RNID, Visionary and several voluntary sector organisations with whom VIE are working with in both Gateshead and South Tyneside, and our wder net￿)rk both regionally and nationally. During the year we have formed effective partnerships wth local Charrties ACTS, Age UK Gateshead, Your Voice Counts and Visionary members. This has led to emerging projects to support people wth disabilities and learn from each other's experiences and approaches. Ris mana ement The Board of Trustees reviewed the major risks to which the Charity is exposed. A risk register is in place and is updated regularly and at least annually. Where appropriate, systems and procedures have been established to mitigate the risks the Charity faces. The Risk Management process itself is periodically reviewed to ensure that they continue to meet the needs of the Charity. Risks are minimised by the implementation of internal controls wth procedures for authorisation of all transactions and projects. SeNices continued to be externally evaluated and inspected by funders. The excellent outcomes from these evaluations point to the ex￿lIent quality of delivery for all operational aspects of the Charity. Significant external risks to funding have led to the development of the new Strategic Direction which allows for the diversification of funding. 15

Sense Ability Matters Ltd (a company limited by guarantee) Trustees, Report (Continued) For the year ended 31 March 2024 REFERENCE AND ADMINISTRATIVE DETAILS Registered Charity Number Company Number Registered Office 1107499 05206358 Floor 2, Gateshead Civic Centre, Regent street, Gateshead, NE8 1HH Trustees The trustees who served the charity during the period were as follows., Ms K Harrison (resigned 23111123) Mrs L Elder-Atterton Mrs L Rhodes Mr lan Hickson Mr Liam Clark-Brown Mr Alex Geddes, Co-opted member Mrs Joyce Welsh, Co-opted member (resigned 18103124) Key Management Personnel S French Chief Executive Our advlsors Independent Examiners Evelyn Partners (Newcastle) Limited 17 Queens Lane, Newcastle upon Tyne, NE11 RN Bankers CafBank PO Box 289, West Mailing, Kent, ME19 4TA Legal Status The charitable company is limited by guarantee and therefore has no share capital. In the event of a winding up, every member {who is a trustee) undertakes to contribute to the payment of liabilities such amount as may be required not exceeding the total of £1. 16

Sense Ability Matters Ltd (a company limited by guarantee) Trustees, Report (Continued) For the year ended 31 March 2024 STATEMENT OF MANAGEMENT TRUSTEES, RESPONSIBILITIES The Management Trustees (who are also directors of Vision & Hearing Support Gateshead and South Tyneside Ltdd for the purpose of company law) are responsible for preparing the Management Trustees, Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice}. Company law requires the trustees to prepare financial stalements for each financial year, which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure. of the charitable company for that period. In preparing these financial statements, the trustees are required to- select suitable accounting policies and then apply them consistently. observe the methods and principles in the Charrties SORP 2015 (FRS 102); make judgements and estimates that are reasonable and prudent,. state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements., and prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in operation. The trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Acl 2006. They are also ￿sponsIble for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. This report was approved by the Management Trustees on Signed on behalf of the Board Llrt Ilder-AlthrlonlDo£l202421AgGFni L Elder-Atterton Trustee 17

Sense Ability Matters Ltd {a company limited by guarantee) Independent Examiner's report to the members of Sense Ability Matters Ltd For Ihe year ended 31 March 2024 I report to the charity trustees on my examination of the accounls of the charitable company for the year ended 31 March 2024 which are set out on pages 19 to 34. Responsibilities and basis of report As the charity trustees of the charitable company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance wth the requirements of the Companies Act 2006 ('the 2006 Act,). Having satisfied myself that the accounts of the charitable company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charitable company's accounts as carried out under section 145 of the Charities Act 2011 ('the 2011 Act,). In carrying out my examination I have followed the Directs'ons given by the Charity Commission under section 14515)(b) of the 2011 Act. Independent examlner's statement Since Ihe company's gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that l am qualified to undertake Ihe examination because l am a member of the Association of Chartered Certified Accountants, which is one of the listed bodies. I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect.. accounting records were not kept in respect of the charitable company as required by section 386 of the 2006 Act., or the accounts do not accord wth those records", or the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a Irue and fair view, which is not a matter considered as part of an independent examination., or the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reFX)rting by charities applicable to charities preparing their accounts in accordance wth the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102). I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. Craig Henderson FCCA Evelyn Partners {Newcastle) Limited Date 17 Queens Lane Newcastle upon Tyne NE11RN 18

Sense Ability Matters Ltd (a company limited by guarantee) Statement of Financial Activities (Incorporating the Income and Expenditure Account) For the year ended 31 March 2024 Unrestricted Designated Restricted Funds Funds Funds Total 2024 Total 2023 Notes Income from: Donations Charitable activities Investment income Other trading income 40,772 499,250 10,311 181,423 222,195 347,426 20,386 519,636 429,899 10,311 2,771 Total income 550.333 201,809 752,142 780,096 Expenditure on: Charitable activities 483.384 17,650 176,196 677,230 669,948 Total expenditure 483,384 17,650 176,196 677,230 669,948 Net Incomel(expenditure) 66,949 (17,650) 25,613 74,912 110,148 Transfers 16 (20,673) 20.673 Net movements in funds 46,276 3,023 25.613 74,912 110,148 Reconclliation of funds Total funds brought forward 234.621 70,000 60,496 365,117 254,969 Total funds carried forward 280,897 73,023 86.109 440,029 365,117 The Statement of Financial Activities includes all gains and losses in the year and therefore a statement of total recognised gains and losses has not been prepared. All of the above amounts relate to continuing activities. 19

Sense Ability Matters Ltd {a company limited by guarantee Balance Sheet As at 31 March 2024 Notes 2024 2023 Fixed assets Tangible assets 11 13,666 13,400 13,666 13,400 Current assets Debtors Cash at bank and in hand 12 18,891 474,625 28,136 378,844 493,516 406,980 Llabllltles Creditors.. amounts falling due within one year 13 (67,153) (55,2631 Net current assets 426,363 351,717 Total assets less total liabilities 440,029 365,117 Funds Restricted funds Designated funds Unrestricted funds 86,109 73,023 280,897 60,496 70,000 234,621 16 440,029 365,117 For the year ending 31 March 2024 the company was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies. Directors, responsibilities: The members have not required the company to obtain an audit of its accounts for the year in question in accordance wth section 476; The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of accounts 2811112024 The financial statements were approved by the trustees on . and signed on their behalf by.. L Elder-Atterton Trustee Company Number 05206358 20

Sense Ability Matters Ltd (a company limited by guarantee) Cash Flow Statement For the ear ended 31 March 2024 Notes 2024 2023 Net cash flow from operating activities: Nef cash provided by operating activities 19 91,658 90,224 Cash flows from investment activities I nterest receivable and investment income Purchase of tangible fixed assets 10,311 2,771 {6,188) (2,5501 Net cash flow from Investlng actlvltles 4,123 269 Net increase in cash and cash equivalents 95,781 90,493 Cash and cash equivalents at the beginning of the year 378,844 288,351 Cash and cash equlvalents at the end of the year 474,625 378,844 21

Sense Ability Matters Ltd (a company limited by guarantee) Notes to the Financial Statements For the ear ended 31 March 2024 Accounting Policies 1.1 Basis of preparation The financial statements have been prepared in accordance with Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued in October 2019, Charities SORP IFRS 102), the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102), the CharitiesAct 2011, the CompaniesAct 2006 and UK Generally Accepted Accounting Practice. Vision & Hearing Support Gateshead and South Tyneside Ltd meets the definition of a public benefit entity under FRS 102. The financial statements are prepared under the historical cost convenlion or transaction value unless otherwise stated in the relevant accounting policy notelsl. The financial statements are prepared in Sterling which is the functsonal currency of the charity and rounded to the nearest £. The significant accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all years presented unless otherwise stated. 1.2 Going concern The financial statements are prepared on a going con￿rn basis. The Trustees have reviewed the annual budgets and considered relevant information in response to the external environment. Actual results are monitored against budget. Based on these assessments, given the measures that could be undertaken to mitigate any adverse conditions, and the current resources available, the Trustees have concluded that they can continue to adopt the going con￿rn basis in preparing the annual report and accounts. 1.3 Funds Unrestricted funds are available for use at the discretion of the Trustees in furtherance of the general objectives of the charitable company and which have not been designated for other purposes. Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular purposes. The aim and use of each designated fund is set out in the notes to the financial statements. Restricted funds are funds which are to be used in accordan￿ wth specific restrictions imposed by donors which have been raised by the company for particular purposes. The cost of raising and administering such funds are charged against the specific fund. The aim and use of each restricted fund is set out in the notes to the financial statements. 22

Sense Ability Matters Ltd la company limited by guarantee Notes to the Financial Statements (Continued) For the ear ended 31 March 2024 1.4 Incoming resources All incoming reSoUr￿S are included in the Statement of Financial Activilies (SOFA) when the charity has entitlement to the funds, any performance condits'ons have been met, the amount can be measured reliably and it is probable that the income will be received. Income from charitable activities includes income received under contract or where entitlement to grant funding is subject to specific performance conditions and is recognised as earned. Grant income included in this category provides funding to support performance activities and is recognised where there is entitlement, certainty of receipt and the amount can be measured with reasonable certainty. Income received to deliver services over a specific period covering more than one financial year is accounted for over the specific period; related expenditure is accounted when incurred. Investment income relates to interest earned through holding assets on deposit. In accordance with the Charities SORP (FRS 102), the general volunteer ts'me is not recognised and refer to the trustees, report for more infomation about their contribution. 1.5 Expendlture and Irrecoverable VAT All expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all costs related to the category. Expenditure is recognised where there is 8 legal or constructive obligation to make payments to third parties, it is probable that the settlement will be required and the amount of the obligation can be measured reliably. Irrecoverable VAT is charged as an expense against the cost for which the expenditure arose. 1.6 Support cost allocatlon Support costs are those that assist the w￿rk of the charity but do not directly represent charitable activities and include office costs, governance costs and administrative payroll costs. They are incurred directly in support of expenditure on the objects of the charity. 23

Sense Ability Matters Ltd (a company limited by guarantee) Notes to the Financial Statements (Continued) For the year ended 31 March 2024 1.7 Tangible fixed assets Tangible fixed assets are stated at cost (or deemed cost) or valuation less accumulated depreciation and accumulated impairment losses. Cost includes costs directly attributable to making the asset capable of operating as intended. Depreciation is provided on all tangible fixed assets, at rates calculated to write off the cost, less estimated residual value, of each asset on a systematic basis over its expected useful life as follows: Fixtures & fittings 15Q/o reducing balance All assets costing more than £1.000 are capitalised, unless paid directly by a grant where capitalisation is not approved. 1.8 Debtors Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due. 1.9 Cash at bank and in hand Cash at bank and cash in hand includes cash and short term highly liquid investments wth a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account. 1.10 Credltors and provlslons Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party 2nd the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement after allowing for any trade discounts due. 1.11 Flnancial instruments The charity only has financial assets and financial liabilits'es of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method. 1.12 Pensions The charitable company contributes to a defined contribution pension scheme for the benefit of its employees. The assets of the scheme are held separately from those of the Gharitable company. The annual contributions payable are charged to the Statement of Financial Activities. 1.13 Tax The charity is an exempt charity viithin the meaning of schedule 3 of the Charities Act 2011 and is considered to pass the tests set out in Paragraph 1 Schedule 6 of the Finance Act 2010 and therefore it meets the definition of a charitable company for UK corporation tax purposes. 24

Sense Ability Matters Ltd la company limited by guarantee) Notes to the Financial Statements (Continued) For the year ended 31 March 2024 Legal status The charitable company is limited by guarantee and therefore has no share capital. In the event of a winding up, every member (who is a trustee) undertakes to contribute to the payment of liabilities such amount as may be required not exceeding the total of £1. Comparative statement of financial activities Unrestrlcted Restricted Funds Funds Total 2023 Total 2022 Notes Income from: Donations Charitable activities I nvestment income other trading income 156,773 415,198 2.771 190,653 347,426 120,095 14,701 429,899 424,006 2,771 55 1,111 Total income 574,742 205,354 780,096 545,267 Expenditure on: Charitable activities 503,534 166,414 669,948 464,372 Total expenditure 503,534 166,414 669,948 464,372 Net Income 71,208 38,940 110,148 80,895 Transfers 16 (623) 623 Net movements In funds 70,585 39,563 110,148 80,895 Reconclllation of funds Total funds brought forward 234,036 20,933 254,969 174,074 Total funds carried forward 304,621 60,496 365,117 254,969 25

Sense Ability Matters Ltd (a company limited by guarantee Notes to the Financial Statements (Continued) For the ear ended 31 March 2024 Donations 2024 2023 Donations Grants 18,898 203,297 7,091 340,335 222,195 347,426 Grant income 2024 2023 Vision Foundation Counselling Suicide Prevention VCSE Transformation Ways to Wellness GMBC National Lottery - Community Voice National Lottery- Well Connected ICP Mental Health Other 9,000 5,083 6,567 12,765 8,252 147,711 15,000 17,000 127,957 150,169 19.838 24,290 203,297 340,335 Income from charitable activities 2024 2023 Services provided under contract Other income 372,635 147,001 360,348 69,551 519,636 429,899 Investment income 2024 2023 Income from investments 10,311 2,771 26

Sense Ability Matters Ltd (a company limited by guarantee) Notes to the Financial Statements (Continued) For the year ended 31 March 2024 Analysis of expenditure charitable activities Activities undertaken directly Support costs 2024 2023 Charitable activities 647,625 29,605 677,230 669,948 647.625 29,605 677,230 669,948 Support & Governance costs 2024 2023 Staff Costs Payroll costs Depreciation Governance costs 16,163 320 5,922 7,200 17,789 2,480 8,514 6,600 29,605 35,383 Net incomel(expenditure) for the year This is stated after charging.. 2024 2023 Depreciation Independent examiners fee 5,922 7,200 8,514 6,600 27

Sense Ability Matters Ltd (a company limited by guarantee) Notes to the Financlal Statements (Continued) For the ear ended 31 March 2024 10. Analysis of staff costs, trustee remuneration and expenses, and the cost of key management personnel Staff costs were as follows: 2024 2023 Wages and salaries Social security costs Other pension costs 372,520 26,783 13,601 340,821 25,077 11,839 412,904 377,737 The average monthly number of employees during the year was as follows.. 2024 Number 2023 Number Chief executive officer Support, advice and activities Administration 17 17 19 19 During the year no (2023- none) employees received total employee benefits (excluding employer pension costs) of more than £60,000. The Charity trustees were not paid or received any other benefits from employment in the year {2023 - £nil). No trustees were reimbursed expenses during the year {2023 - £nil). No charity trustee received payment for professional or other services supplied to the charity (2023- £nil). The key management personnel of the charity comprtse the trustees and the Chief Executive Officer. The total employee benefits of the key management personnel of the charity were £45,752 (2023 - £43,500). 28

Sense Ability Matters Ltd (a company limited by guarantee} Notes to the Financial Statements (Continued) For the ear ended 31 March 2024 Equipment Total 11. Tangible Fixed assets C08t At 1 April 2023 Additions 83,310 6,188 83,310 6,188 At 31 March 2024 89,498 89,498 Depreciation At 1 April 2023 Charge for the year 69,910 5,922 69,910 5,922 At 31 March 2023 75,832 75,832 Net Book Value At 31 March 2024 13,666 13,666 At 31 March 2023 13,400 13,400 29

Sense Ability Matters Ltd {a company limited by guarantee) Notes to the Financial Statements (Continued) For the year ended 31 March 2024 12. Debtors 2024 2023 Trade debtors Prepayments and accrued income 2,385 16,506 4,191 23,945 18,891 28,136 13. Credltors: Amounts falling due within one year 2024 2023 Trade creditors Accruals and deferred income Social security & pension creditor 11,247 47,873 8,033 5,962 41,261 8,040 67,153 55,263 14. Deferred Income Deferred income relates to grants received relating to future periods. 2024 2023 Opening balance Resources deferred during the year Amounts released from previous years 34,661 75,902 32,721 34,661 134,6611 (75,9021 Closing balance 32,721 34,661 15. Pension costs The charitable company operates a defined contribution pension scheme, during the period contributions of £13,601 (2023 - £11839) were paid into the scheme. At the year end, £2,502 was payable to the pension provider. 30

Sense Ability Matters Ltd {a company limited by guarantee) Notes to the Flnancial Statements (Continued) For the ear ended 34 March 2024 16. Fund reconciliation Year ended 31 March 2024 At 01 Aprll Income Expenditure Transfers 31 March Unrestricted funds General funds 234,621 550,333 (483,384)(20,673) 280,897 Designated funds Low Vision Clinic Relocation Costs Costs of the Merger Service Development Rebranding costs Digital investment Research investment Pathway development Counselling costs 15.000 10.000 20,000 25,000 (2,684) (1,075 } 11,241 (2,560) 7,440 (12,346) (6,400) 1,254 {60) 24,940 6,400 11,488 6,260 1,000 3,000 6,400 11,488 6,260 1,000 3,000 Total unrestricted funds 304,621 550,333 (501,034) 353,920 Restrlcted funds Client orders Ways to wellness National Lottery - Community Voice National Lottery - Well Connected Vision Foundation Visionary UK 2,176 12,765 44,708 847 18.151 (17,837) (12,765) 152,404 (127,067) 19,838 (18,527) 9.000 2.416 2,490 70,045 2,158 9,000 2,416 60.496 201,809 (176,196) 86,109 Total of funds 365,117 752.142 (677.230) 440, 029 31

Sense Ability Matters Ltd (a company limited by guarantee) Notes to the Financial Statements (Continued) For the ear ended 31 March 2023 16. Fund reconciliation (Continued) Year ended 31 March 2023 At 01 Aprll Income Expenditure Transfers 31 March Unrestricted funds General funds 219,036 574,742 (503,534) { 55,623) 234,621 Deslgnated funds Low Vision Clinic Relocation Costs Costs of the Merger Service Development 15.000 15,000 10,000 20,000 25,000 10,000 20,000 25,000 Total unrestricted funds 234,036 574,742 (503,534) (623) 304,621 Restricted funds Vision Support Lottery Counselling Client orders Suicide Prevention VCSE Digital Transformats'on GMBC CCF Ways to wellness National Lottery - Community Voice National Lottery- Well Connected 6,545 5,000 421 4,467 4,500 358 { 6,903) { 5,000) (12,946) (11,657) (4,500) (8,252 } 14,701 6,567 2,176 623 8,252 12,765 147.711 (103,003) 15,000 { 14,153) 12,765 44,708 847 20,933 205,354 (166,414) 623 60,496 Total of funds 254,969 780,096 { 669.948) 365,117 Designated funds Low Vision Clinic- Equipment for the Low Vision Clinic Relocation costs - The lease for our current premises ends in the coming year. To support a potential relocation, the Trustees have designated funds towards relocation and the associated communications. Costs of the merger- The Trustees had entered into discussions wth another Charity about a merge opportunity and designated the associated professional fees. Although some fees were incurred, the other Charity closed prior to the merge completing. The remaining designated funds will be reallocated to support the Charity rebrand and relocation. Service development - From the emerging Business Plan 2023124, the Trustees recognise that new areas of work will need some initial investment. To support this activity and ensure the Charity meets ils aims and objectives, funds have been designated. 32

Sense Ability Matters Ltd la company limited by guarantee) Notes to the Financial Statements (Continued) For the year ended 31 March 2024 16. Fund reconciliation (continued) Digital investment funding has been designated to make improvements to the digital library and community workspace (equipment demonstration area). Research investment funding has been designated for the UKRI project to support staff time and participant expenses, including vouchers. Pathway Development- funding has been designated to coverstaff time to supportvisionary and national partners int he development of an Eye Care Pathway project. Mental health - funding has been designated to cover the cost of counselling sessions. Restricted funds Community Foundation Bernicia Foundation To increase employment, skills and training opportunities for sight impaired people and to improve the transition pathway between children's and adult services. The project will work with employers to improve th￿r understanding and awareness of support available to sight impaired employees and candidates. National Lottery- To work in partnership with Newcastle Vision Support to develop and expand services creating a more joined up holistic and inclusive seNice across a wider region, reducing social inclusion and health and economic inequalities through increased access to services and support. Vision Support- To work in partnership with Newcastle Society for Blind People to develop and expand services creating a more joined up, holistic and inclusive service across a wder region. The project aims to reduce social isolation and health and economic inequalities through increased a¢￿sS to services and support. Counselling To support Counselling provision across Tyne & Wear and Northumberland in partnership with Sunderland & Durham Royal Society for the Blind, Northumberland County Blind Association and Newcastle Vision Support. Client orders- To support information govemance. IT security and online accessibilily within the Charity. Suicide Prevention Fund To support counselling provision across Tyne and Wear and Northumberland in partnership with Sunderland & Durham Royal Society for the Blind, Northumberland County Blind Association and Newcaslle Vision Support. VCSE Digital Transformation- To support information governance, IT security and online accessibility within the Charity. Ways to Wellness - To support Counselling provision across Tyne & Wear and Norlhumberland in partnership with Sunderland & Durham Royal Society for the Blind, Northumberland County Blind Association and Newcastle Vision Support. National Lottery Community Voice Bliss=Ability and Your Voice Counts. To deliver a community led engagement project in partnership with National Lottery - Well Connected - To provide digital support to increase independence. confidence and online security. Vision Foundation - The National Resilience grant awarded by Fight For Sighu Vision Foundation will support the rebrand work followng the expansion of the Charity's charitable objectives in May 2024 to include all disabled people as well as those wth sensory impairment. 33

Sense Ability Matters Ltd (a company limited by guarantee) Notes to the Financial Statements (Continued) For the year ended 31 March 2024 17. Analysis of net assets between funds Year ended 31 March 2024 Unrestricted Designated Restricted funds funds funds Total 2023 Fixed assets Current asselsl(liabilities) 13,666 267,231 13,666 426,363 86,109 73,023 280.897 86,109 73,023 440,029 Year ended 31 March 2023 Unrestricted Designated Restricted funds funds funds Total 2023 Fixed assets Current assetsl(liabilities) 13,400 266,593 13,400 351,717 15,000 60,496 279,993 15.000 60,496 365,117 18. Related party transactlons There have been no related party transactions in the year. 19. Reconclllation of net movement in funds to net cash flow from operatlng actlvltles 2024 2023 Net income for the period 74,912 110,148 Adjustments for: Depreciation Income from investments Decrease l (Increase) in debtors {Decrease)l increase in creditors 5,922 8,514 9,245 25,568 11,890 (51,235) Net cash used in operating activities 91,658 90,224 34