2024-03-31-accounts - Citizens UK Charity

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Annual Report and Financial Statements 31 March 2024

Registered Company Number: 0526807} CITIZENS UK CHARITY AND SUBSIDIARY Registered Charity Number: 1107264 {A company limited by guarantee)

CITIZENS UK ANNUAL REPORT 2024 INTRODUCTION

ANNUAL REPORT 2024 INTRODUCTION FROM OUR CHAIR AND EXECUTIVE DIRECTOR 3 MISSION AND STRATEGIC AIMS 5 ; STRENGTHEN INSTITUTIONS 8 MAKE CHANGE y FROM OUR CHAIR F HR SUMMARY 16 A YEAR IN NUMBERS 18 » FINANCIAL REPORT AND ACCOUNTS FINANCIAL Over this last year significant momentum tam confident in our future because SUMMARY 20 was managed and built. Real organisational we have creative. committed, and attentive OFFICERS AND PROFESSIONAL ADVISORS 7 change was embedded to enable the charity staff and organisers who both steward and REPORT OF EXECUTIVE DIRE R AND TRUSTEE BOARD 3 to deliver justice, stronger institutions and inspire leaders across the country. | am : the development of leaders across England certain that our strong strategic planning, INDEPENDENT AUDITOR'S REPORT 29 and Wales within a strong theme-region robust financial management, strong CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES 3 framework. Existing work adapted and partnerships. and diligent governance expanded exemplified by Communities for will continue to provide the strength and GROUP AND COMPANY BALANCE SHEETS 34 Ukraine builds on the foundations of our underpinning of the justice we will win STATEMENTS OF CHANGES IN EQUITY 5 work in community sponsorship. Huge steps —— together. and the changes we will make Ser ORCRaIrCWS ARG 6 forward were taken in the challenging work Revd C K R CONSOLIDATED STATEMENT OF CASHFLOWS: : f developing changes in culture securing ron maven heuer greater solidarity and collaboration across Chel of Trustees NOTES TO THE FINANCIAL STATEMENTS 7 the breadth of the charity. A sophisticated organising strategy was developed to build power to help secure justice and relationships into the future and towards the 2024 General Election period. This included significant local listening, national delegates assemblies and a strong campaign for voter registration. At the same time the Trustee experience to support the future direction @ Boardof the welcomedcharity. new trustees with skills and The strength and future of Citizens UK is built on the remarkable foundations of A ait leaders,many yearsorganisers, by founderand Neiltrustees, Jamesonled whofor oa died unexpectedly this year. As we look h to the future, we have been mindful of Y — those whose work laid our foundations and 5 60 remember them with gratitude citIZensuK aU GySa

Docusign Envelope ID: 93747319-2000D-4E88-8887-AF6922E652AF iT] CITIZENS. UK ANNUAL REPORT 2024 MISSION AND STRATEGIC AIM CcITIZENSUK a ee eee INTRODUCTION hk . nee M!SSIOoN AND their development may be about the growth FROM OUR EXECUTIVE DIRECTOR ib~ -: STRATEGICsw AlMS experiences ofpartnerships; or public broadening actiontheir and innovativeself-interest : Citizens UK is the UK's biggest. most to include additional issues and relationships i diverse, and most effective people-powered STRENGTHEN INSTITUTIONS alliance. Were here to overcome injustice, We support institutions to grow and become bringing together everyday people and local more effective at making change together. Our Onehow important theme of the last year is This last year involved thousands of organisations8 to build a better, fairer societ¥ aubes Purpose withsrc $ beter hp we best combine deep neighbourhood everyday people across our network using MISSION: tie veka i e slag hy joa ghee organising with powerful regional and national —the opportunity of elections to put forward 3 OF DOMES RELWEEN CIA SOCEtY, THE ATIKE campaigns.listening As an example. it was local local priorities. We organised Citizens UK Our mission is to build people's power to andeh the state. Most off the institutionsaw weaE : in St Thomas More Catholic High Assemblies around the Mayoral and Police, lead change for the common good in their WECHTE WATT BE CIVIC, TOT CXATTIRNG SCHIONS School : faith institutions, but we also engage with the rise in Tyne & Wear back in 2017 that gave Crime Commissioner elections and in West community and country, and to strengthen tcibs a in everyto ourschool campaignto support for trainedyoung counsellorspeople’ East,Yorkshire, Greater theManchester South-West,and London,the West Norththe institutions of civil society. siaWI CADsreeIGE SERVEzi sectorsOLE SN bs develop allies mental health, From changes made in the Midlands. Together. we secured nearly one STRATEGIC AIMS: MAKE CHANGE schoolin 8grew a successful regional8 campaignpalg hundred REOse:pledges from now elected Mayors.a We have three strategic aims which all parts WereF working together to make change on the North East, which then spread across on issues ranging from affordable housing, to t th thse ister (arn an he Citizens network of Chapters such as Living Wage & Living Hours, to public transport bf our organisation contribute to Py apcapelahiaat tins: Wee P B38 8 Sick g fi ‘gate for zebra crossings on dangerous roads, to Birmingham and Brighton, and developed It was inspirational to see the huge efforts go DEVELOP LEADERS reforming the immigration system. to the into a UK campaign as part of our Citizens into our Voter Registration work. encouraging We identify people with the appetite or Living Wage campaign. Were shifting the Manifesto, Together we persuaded the new and equipping over one million people to potential to lead change and provide them balance of power. helping people come Government to make this a Manifesto pledge —-vote. Through all the listening, the events, the with opportunities and support to become together across their differences, find and a priority for investment. amazing range of campaigns and the voter more powerful and effective. These people common ground and win change The commitments to fund local pilots we registration.. is the chance to invigorateS our might be experiencing3 injustice themselves; wonandaeada are Now nvolvedINvolv: withwithin BrightonLa) citizens’democratic* senseculture of their and own to develop power, ordinaryparticularly theyinstitution, may be or a they community might comeleader from from thea civic the North East will help demonstrate ios wih voices aicselsloni heard how Citizens UK can be a key partner for this public or private sector. Our contribution to Government as they seek to deliver policies Matthew Bolton ’ " - that really work in people's lives. There's still Executive Director ? more to do to make sure this policy lives up Wy! g tocombinationour campaign of localaims, organisingand we knowin schoolsthat it andis a . a-« » \ |' communities, together with a sophisticated - » national campaign strategy that will make ] v4 . 2 \ it happen. This is one of many such stories. {i \ am \ a report,some of in line which with are ourlifted intention to out in the improverest of this fl{4 ‘ a‘ . = Ye ‘ rs> ; b ty r the connection between our local, regional eee e © © © © AFD 0 \S ane ; - and national work } M4 i ™ on , y r ° 9 Coad 2 a fo) ? x 4 * e rae : - A , ‘ : e - @ " . - - 2 - ; : . a 2 | eo aeGs anit!

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CITIZENSUK ANNUAL REPORT 2024 MAKE CHANGE

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A RESEARCH ACTION. MAKE
As part of the Growing in Depth & Amanda produced a series of videos, written Across the Citizens network, there
Sustainability project. Citizens UK engaged materials and planning resources that take the are hundreds of local projects with
Professor Amanda Tattersall to undertake user on a step-by-step process of organising community leaders working together
a research-action throughout 2023/24 to a relational experiment - from initial idea to to make change on the issues that
develop and analyse strategies to strengthen _ hosting to evaluation of the event. It has been matter; from campaigning for zebra
community organising’s ability to find designed as a stand-alone module for leaders crossings on dangerous roads, to
common ground across difference to use and is also part of Citizens UK's training reforming the immigration system,
The project took as its starting point the rise SERSee to the Living Wage campaign. Our
in political polarisation and division that we The change that comes froma relational work is powered by the people in our
see across the world, acknowledged that it experiment might be small, for instance membership and it is their experiences
conflicts with the nation of broad-based it could be a change in belief that leads that set our priorities.
community organising and looked at tools someone to see another person or place - ,
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aitizensuxt CITIZENS UK ANNUAL REPORT 2024 MAKE CHANGE { PARENT ACTION: \ feelEnsuring that represented all stuan d entssafe MATERNITY MATES AND within the education system ’ \ is paramount to breaking SAHAR'S STORY. ; Seo down societal barriers. At Dixons, we are intentional in In response to the black maternity scandal. In the fatlowing weeks, we visited a baby bank prioritising anticracisin and parents with traumatic and difficult experiences and a food bank, as well as her appointments ial justi c : formed the Black Maternal Voices (BMY) group —— together. She experienced some hospital | racia justice. oe SNe at Parent Action. The group is a safe space officials dismissing her worries and she needed CAMPAIGNING efforts to eliminate bias in toVery talk, earlysupport each on and despite othertheir and own take action challenges, _ mytimes. support, soFollowing| her visited epidural, the hospitalshe faintedseveral from / FOR RACIAL EQUlTY recruitment.laroeoccalettraningarnto embeddin8 BMYthey memberscould support wantedothers to beat trainedthe highest so discomfortwatching the and blood baby. ! was loss. withAll her along, when| wasthe y, IN EDUCATION. accountability§ a Ne forsall leaders risk of death and trauma to improve their midwife advised on the right formula and about and staff, to supporting outcomes. This led to a pilot in partnership feeding the baby. On her next visit, | supported heads of department across withMatesa MaternitySisterprogrammeCircle Mate toisto about bringSouthwark. supporting othertheir MaternityBecoming her breastfeedingMatemity Mates enabledin several mepositions to provide the This° year, Citizensene UK theOur curriculum.Thatirust teTO Gec Aseenione a result,Ise . a women in the community.so they.don'thave assistance | wanted. | felt obligated to give d it k ith h ray ee Rocha AN ies vilnecablaworien solace with corieassion stepped up its work wi we have seen positive Saharace preg y t kindness, and patience. By volunteenng,| can schools, multi-academy changes in perception Mate is the first Parent Action Maternity ensure that nobody expenences isolation anda growing sense of birth andto seepostpartum. a parent throughSahar saidPees during pregnancy,period. It is gratifyingchildbirth,to comfort or theand postpartumreassure trusts,= collegesie and ty eethenticity among our s a motherSoniof two,| arm wellit awareoffththe women with concerns about childbirth. The universities and political staff EYare| students. But we5 challenges associated with pregnancy and assurance; and scairt | offer them on this leaders across the Cannot stop there.WhiWhilst childbirth, transformative journey is a source of pride. ndividual schools and trusts myself | had physical and mental distress UK t romote racial | dual S and wanted further support. Upon je} p ie} across the nation are making SSMprogramme, toe coercion) anes ae = equity in education. progress, there is still a lack mums | believed | might assist other a ¢ ; tabilit | was pairedfacing withthe same a pregnant circumstances lady who ca * 7 . ———=a — a ~ :eaving4national=ffmanaccountabitizaounaeCOpiePp* couldn't speak English but shared the same p. J - ———— a stalt exclu aS 1S language as me. After meeting her at home — a7 ; time for the national policy | guided her around the hospital. Together 4 environment to enable all we completed the birth plan detailing . . ‘ her - sehaeleto prioritise ratial birthing preferences and her a 7 é : ; expectations of me y avd; " - equity, eens that ne. - individual is neglected in =, _— ye their educational journey. - x ; ~ : 4 Funmilola Stewart, ; ‘7 Assistant Principal ~ Research And ey { ; wy : ' Avoy — eeey I A ee ee Development:Dixons Academies Anti-Racism Trust L ws & mt nd 2 eecec8uev34eee 8 bad ££. ’ ” Ze os Ne a ay e e®eeeeeses ee ss . @® © @jees8eeee ®@

CITIZENSUK ANNUAL REPORT 2024 HR. SUMMARY

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CcITIZENSUK
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~ ‘ id . In 2022/23 we started giving more attention members of the working group contributed “ to our Inclusion value. We set up an Inclusion to ‘Organising Together Across Difference: Working Group formed of representatives from — Relational Experiments in Community > th. our Trustee Board, Executive Team, our Trade Organising’ which is published on our website Bi Union, our Workplace Employee Networks, = : y HR and our new permanent DE! Manager (75) Embedvalues inourthe Inclusionrelevant vision policies and = Our Inclusion Working Group identified 5 and practices relating to = a iy priorities,Zs and we started to work on them: membership andrefining our approach partnerships,to respondingincludingto . a, Create a frameworkand process sme ees Our DEI eae «> ' \ 1 P thatmebpredacd Inclusion value now involved in the review cycle of policies P ¢ eee and visiontothemyriads of with their DEI lens, We were also pleased = Practical steps we are taking, guiding our with our improved score in the Stonewall , ‘ strategy and helpingus to track our progress Equality Index, again we used this as a gap We chose the Global DEI Framework: we : analysis tool for work across all protected ‘ ‘ undertook an vitae self-assessment and will characteristics. Our Workplace Employee ; HR SUMMARY, > continue toa.gap analysis monitor ourtool. progress usingit 5 newAlatworks network are being active, formed and we called supported Disability a rie Set goals and strategy to Real Talk. One of their early actions was to Citizens UK grew last year. Staff pulled \ 2) maprove the diversity of our alice CabiePacaaisindegl cieumiewbie together to welcome, train, and embed _/ senior staff. We worked with a reasonable adjustments in the workplace over 47 new colleagues. third-party specialist and have created a An action from our Transfarmation Process Senior Leadership Development Programme was to create a Learning & Innovation team. We continuepine to work on embedding —- staff to attend the first cohort The Team includes representatives from our ased on ensuring a mix of gender, ethnicity organisational values in how we sul csechiaaienn tees organising, projects. HR. DE! and the leader work together and the decisions we ; training. Bringing together colleagues to make to deliver on our mission. /™.. Take steps to further ensure focus on staff development we now offer ( 3 _ ) staff and leader wellbeing more regular training opportunities for all Oneis of the great things at Citizens UK 7 inthe context of organising F Sane aie ees tS a moon= that employees can get involved in across difference and pragmatic campaign = '0ent! Ys sheot ‘ae arg organisational-wide projects through partnerships, where people may ieCen aA i either being a member of our trade SNARESees ees aban ii ite union,’one’ofiour active Workplace interactions. An outcome was to introduce Citizens UK works hard to be a good Employee Networks, or as part of their7 awith workshop any issues for of staff LGBTQ+ to be skilledstaff working to deal with Seriarer eid h pace ener even eng development from their appraisal. social y ' a small to medium-sized not-for-proht, y conservative organisations. We also where staff can develop and progress, We introduced an appendix to our Safeguarding are pleased that many staff have developed Policy on this topic to support staff. and been promoted over recent years / ~~. Develop best practice and Our growth over the last few years has (4) evidence for how community also meant that we have looked at our ‘organising builds trust and management structure and will implement relationships across difference through some changes in Autumn 2024 6 ancan action-learning steer and advise.project, During the that our group year some Ga

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Docusign Envelope ID: 93747319-2DDD-4E88-8887-AF 6922E652AF

CITIZENSUK FINANCIAL STATEMENTS 2024

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citizens“
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CITIZENS UK CHARITY AND SUBSIDIARY Officers And Professional Advisers

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2024 TOTAL INCOME: £11,329,528 2023 TOTAL INCOME: £10,640,329
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Be Hard - (Dues & Accreditation) £ 5,686,090 th Hard - (Dues & Accreditation) € 4,815,473 Py Soft — (Grants and Others) € 5,643,438 Fea] Soft — (Grants and Others) £ 5,824,856

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2024 TOTAL EXPENDITURE: £11,816,255 2023 TOTAL EXPENDITURE: £9,674,001
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RB Staff Costs € = 7,271,579 mB Staff Costs £ 6,060,997 Be activity cost £ 613,872 De activity cost £ 551148 & Fundraising 3 865,608 & Fundraising £ 640,524 DD Others € 3,065,196 * Others 3 2,421,332

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CITIZENS UK CHARITY AND SUBSIDIARY Officers And Professional Advisers

CITIZENS UK CHARITY AND SUBSIDIARY Report of the Executive Director and Trustee Board

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CITIZENS UK FINANCIAL STATEMENTS 2024

CITIZENS UK CHARITY AND SUBSIDIARY Report of the Executive Director and Trustee Board

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CITIZENS UK FINANCIAL STATEMENTS 2024

CITIZENS UK CHARITY AND SUBSIDIARY Report of the Executive Director and Trustee Board

Docusign Envelope ID: 93747319-2D0D-4E88-8887-AFB922E652AF

CITIZENS UK CHARITY AND SUBSIDIARY Report of the Executive Director and Trustee Board

INDEPENDENT AUDITOR’S REPORT To the Members of Citizens UK Charity

INDEPENDENT AUDITOR'S REPORT To the Members of Citizens UK Charity

Docusign Envelope ID. 93747319-2000-4E8B-8887-AF 6922E6S2AF

CITIZENS UK FINANCIAL STATEMENTS 2024

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INDEPENDENT AUDITOR’S REPORT To the Members of Citizens UK Charity

CITIZENS UK CHARITY AND SUBSIDIARY Consolidated Statement of Financial Activities (Including the Group Income and Expenditure Account) Year Ended 31 March 2024

CITIZENS UK CHARITY AND SUBSIDIARY Group and Company Balance Sheets As at 31 March 2024

CITIZENS UK CHARITY AND SUBSIDIARY Statements of Changes in Equity Year Ended 31 March 2024

Docusign Envelope ID: 93747319-2D0D-4E88-8887-AFB922E6S2AF

CITIZENS UK FINANCIAL STATEMENTS 2024

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SITIZENS UK CHARITY AND SUBSIDIARYBSID Statement of Cash Flows and Consolidated Statement of Cash Flows Year Ended 31 March 2024

CITIZENS UK CHARITY AND SUBSIDIARY Notes to the Financial Statements Year Ended 31 March 2024 abo a

CITIZENS UK CHARITY AND SUBSIDIARY Notes to the Financial Statements Year Ended 31 March 2024

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CITIZENS UK FINANCIAL STATEMENTS 2024

CITIZENS UK CHARITY AND SUBSIDIARY Notes to the Financial Statements Year Ended 31 March 2024

CITIZENS UK CHARITY AND SUBSIDIARY Notes to the Financial Statements Year Ended 3] March 2024

Docusign Envelope ID 93747319-2000-4E8B-8887-AF 6922E652AF

CITIZENS UK CHARITY AND SUBSIDIARY Notes to the Financial Statements Year Ended 31 March 2024

CITIZENS UK CHARITY AND SUBSIDIARY

Notes to the Financial Statements Year Ended 31 March 2024

Docusign Envelope ID. 93747319-2D00-4 EB8-8887-AF6922E 652AF

CITIZENS UK CHARITY AND SUBSIDIARY Notes to the Financial Statements Year Ended 31 March 2024

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CITIZENS UK FINANCIAL STATEMENTS 2024

CITIZENS UK CHARITY AND SUBSIDIARY Notes to the Financial Statements Year Ended 31 March 2024

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(CITIZENS UK FINANCIAL STATEMENTS 2024

CITIZENS UK CHARITY AND SUBSIDIARY | Notes to the Financial Statements Year Ended 31 March 2024

CITIZENS UK CHARITY AND SUBSIDIARY Notes to the Financial Statements Year Ended 31 March 2024

CITIZENS UK FINANCIAL STATEMENTS 2024

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CITIZENS UK CHARITY AND SUBSIDIARY Notes to the Financial Statements Year Ended 31 March 2024

CITIZENS UK CHARITY AND SUBSIDIARY

Notes to the Financial Statements Year Ended 31 March 2024

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CITIZENS UK FINANCIAL STATEMENTS 2024

CITIZENS UK CHARITY AND SUBSIDIARY Notes to the Financial Statements Year Ended 31 March 2024

CITIZENS UK CHARITY AND SUBSIDIARY

Notes to the Financial Statements Year Ended 3] March 2024

Docusign Envelope ID: 93747319-2DDD-4EBB-8887-AF6922E652AF ae

CITIZENS UK CHARITY AND SUBSIDIARY Notes to the Financial Statements Year Ended 31 March 2024

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