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## ANNUAL REPORT 2022 

Registered Company Number: 05268071 Registered Charity Number: 1107264 

CITIZENS UK CHARITY AND SUBSIDIARY (A company limited by guarantee) 

ANNUAL REPORT AND FINANCIAL STATEMENTS 31 MARCH 2022 



Docusign Envelope ID". 301D812F-085&4A6A-9EF2-6749B2776090
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## _CONTENTS_ 

## ANNUAL REPORT 

|4|**_Introduction from our_**<br>**_Chair & Executive Director_**|
|---|---|
|6|**_Mission and Strategic Aims_**|
|7|**_Developing Leaders_**|
|12|**_Strengthening Institutions_**|
|16|**_Making Change_**|
|20|**_HR Summary_**|
|22|**_A Year in Numbers_**|



## FINANCIAL REPORT AND ACCOUNTS 

|24|**_Financial Summary_**|
|---|---|
|25|**_�����������������������������_**|
|27|**_Report of the Executive Director_**<br>**_and Trustee Board_**|
|33|**_Independent Auditor’s Report_**|
|37|**_Consolidated Statement of Financial Activities_**<br>**_(including the Group Income and Expenditure Account)_**|
|38|**_Group and Company Balance Sheets_**|
|39|**_Statements of Changes in Equity_**|
|40|**_Statement of Cash Flows and_**<br>**_Consolidated Statement of Cash Flows_**|
|41|**_Notes to the Financial Statements_**|




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## _Introduction from our Chair_ 

## _REVD CANON KAREN ROOMS CHAIR OF TRUSTEES_ 

�������������������������������������� 

surprising changes in the world: the war in Ukraine, political scandals, shifts in the labour market, and now huge swings in fuel prices ������������������������������������������������ the back of a pandemic, nothing, it seems, is stable. The consistency held in the tools of community organising, rooted in listening to and understanding what people care about, has continued to ensure the work of Citizens UK turns this volatility and uncertainty into the justice that is needed. 

As we deal with complex situations which can be hard to read or predict, having reliable fellow ������������������������������������������������ has made navigating this year relatively straightforward. There have been puzzles to wrestle with that have many solutions, and the endpoint is not always clear, particularly as the organisation is adapting to this turbulent environment and continuing to reorganise for good growth. 

I would like to thank my fellow trustees and ��������������������������������������������� 

this past year. I have been impressed as new organisational practices have been embedded and are bearing fruit regarding our well-being and equity and inclusion agendas. I am equally encouraged by the work of Organisers across the country, working with institutions that are themselves navigating momentous change. They do not waver in maintaining their commitment to organising for justice through building relationships with others and recruiting new ���������������������������������������������������� resilience, the trust that part�ers, funders and businesses place in the organisation, and its responsiveness to rapidly changing circumstances and community needs. 

��������������������������������������������� the organising tradition in which we operate, will ����������������������������������������������� like a strong tree in unpredictable weather. I look forward to continuing to work with my fellow trustees as we discharge our oversight and governance responsibilities, and as the organisation continues to deliver real impact and adapt to the future. 


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## _Introduction from our Executive Director_ 

## _MATTHEW BOLTON EXECUTIVE DIRECTOR_ 

There is something special about the work of Citizens UK. You can feel it when the low-paid care worker, alongside her union and community, successfully challenges the care provider to pay the real Living Wage, winning an extra £19m wages per year for her and her colleagues. Or when young children, who are excluded from free school meals because of their parents’ immigration status, take action with their school community to persuade MPs to change the rules, ensuring tens of thousands of children escape daytime hunger. Our work enables people whose voices are not heard to develop as leaders, strengthen communities, and make real change. 

Successes like these, whether they are hyperlocal or UK-wide, encourage our leaders, ���������������������������������������������� ������������������������������������������� and partners to get involved in our work. Our work has never been more needed, and the organisation is growing quicker than ever before in response. Since last year, we have developed new projects and campaigns such as Living Wage Regions, Communities for Ukraine, School-based Counselling, Living Pensions, and Refugees for Justice. Our community membership has grown from 500 to 550 and our Living Wage Employer network from 9,000 to over 10,000. 

����������������������������������������������� with our values. Living out our kindness value, we ����������������������������������������������� a top priority, making clear that however urgent ����������������������������������������������� after ourselves and each other to ensure our 

growth is sustainable. I want to thank our HR ����������������������������������������������� work in developing and implementing extensive wellbeing and workload measures. Prioritising our inclusion value, we have embedded ‘power, privilege & oppression’ into our organising ����������������������������������������������� �������������������������������������������� Diversity & Inclusion Manager to help us make further progress on this journey. 

We have also put time and resource into a process of learning and change, so that we can strengthen our identity and method, enabling us to have an even bigger impact in years to come. This has involved both honouring the distinctiveness of our broad-based community organising approach and embracing innovation and collaboration. We have refreshed our sense of history, mission, strategic aims and theory of change. The next phase is to embed this across the whole organisation and build an energising vision for what we can achieve ��������������������������� 

One thing that will remain at the heart of Citizens UK’s work is the commitment to enable people experiencing injustice to have power and agency ���������������������������� make change. Whether it’s the care worker ����������������������� Wage, the student campaigning against exclusion from free school meals, or the many other examples that follow, I hope this report provides some fuel for you to keep going in your work for change. 


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## _MISSION AND STRATEGIC AIMSDEVELOPING LEADERS_ 

## MISSION 

_Our mission is to build people’s power to lead change for the common good in their community and country, and to strengthen the institutions of civil society._ 

## Strategic Aims 

We have three strategic aims which all parts of our organisation contribute to: 

## DEVELOP LEADERS 

We identify people with the appetite or potential to lead change and provide them with opportunities and support to become more ��������������������������������������������� experiencing injustice themselves; they may be a leader from a civic institution; or they might come from the public or private sector. Our contribution to their development may be ����������������������������������������������� �������������������������������������������� of public action and innovative partnerships; or broadening their self-interest to include additional issues and relationships. 

## STRENGTHEN INSTITUTIONS 

We support institutions to grow and become ��������������������������������������������� primary purpose with this aim is to strengthen civil society to achieve a better balance of power between civil society, the market, and the state, so mostly the institutions we work with are civic, for example our member schools and faith institutions. But we also engage with the private and public sectors to develop allies who can help deliver our mission. 

## MAKE CHANGE 

We make change on the issues that matter to our members through winning concrete commitments from public and private sector decision-makers. We do this on a wide range of justice issues, from the real Living Wage, to resettling refugee families, making improvements in parent and baby health, and many other local and UK-wide issues from street crossings to school-based counselling to �������������������� 



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## _**DEVELOPING LEADERS**_ 

_�������������������������������������� community leaders is a vital part of Citizens UK’s mission – and our training is key to making sure more and more people have access to Community Organising skills._ 

## Nottingham Better Books Campaign 

_"As the campaign leader of the Better Books campaign, I learnt a lot about the ways in which organisations can ���������������������������������� the common good, rather than take action on their own."_ 

## _JEROME EDWARDS NOTTINGHAM-BASED CHARITY MATTHEW 25:40_ 

The awful reality is this; children from BAME backgrounds rarely see themselves represented in the books they read. The Nottingham Citizens Better Books campaign was launched with a single goal - to equip every Nottingham Primary School with a set of racially and culturally diverse reading books. 

The leaders making this happen came from a variety of institutions and backgrounds. They had anger, passion, and energy. Judaea Williams, a student at Nottingham Girls Academy said; ������������������������������������������ gain equal status with the rest of the world, and ��������������������������������������������� privileges should be an automatic entitlement anyone should be able to experience, and as part of Nottingham Citizens I am doing all I can to make this a reality.” 

Judaea and dozens of others were united by this drive for a more equal world. They were also united by their inexperience, with many of the team new to community organising and at an early stage of understanding their leadership potential. Together, they built relationships across the city, engaged in meetings with city decisionmakers and led public actions. We saw incredible �������������������������������������������� they progressed through the campaign. 

Jerome Edwards, from Nottingham-based charity Matthew 25:40, was new to organising ��������������������������������������������� Better Books campaign, I learnt a lot about the ways in which organisations can work more ����������������������������������������� rather than take action on their own” 

The campaign smashed its £10,000 target, raising over £25,000 with almost eighty schools ����������������������������������������������� The team also secured a commitment from Nottingham City Council to increase the spending for diverse books for the children’s book stock of the new city centre library. 

Team members are already thinking about the next generation of leaders and how they can invest in them. As Naomi Lake from Trent Vineyard put it; “The thought of what my �������������������������������������������� the excitement and encouragement to keep at this work, because what it could do, would be ����������������������������������������� 



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## Parents and Communities Together (PACT) – _Dana’s Story_ 

������������������������������������������������� year in the life of the project, PACT supported 691 parents, 254 of whom joined during the year. A total of 82 volunteers actively supported across all activities, 36 of whom are parents themselves. 

As a parent-led project, we asked parents the question: if PACT was still running a year from now, what would you want the focus of our work to be? Over 300 parents took part in this listening. Unsurprisingly, reducing isolation and improving mental health came out on top. Improving access ������������������������������������������������ ������������������������������������������������ them as leaders with lived experience. 

_Here, Dana shares her journey through PACT:_ 

My path in PACT has been a real blessing! I started attending sessions a few years ago when my second baby was born. My GP recommended I go to the Espacio Mama group because I was ������������������������������������������������� Grace. I felt charged. She’s a great person like all ���������������������������������������������� energy, and their welcome was very warm. They instantly made me feel at home. 

Soon after I joined, I had the opportunity to attend ������������������������������������������ 

weeks and was only able to attend because I could leave my baby in the creche. This is one of the wonderful things that PACT has – the support that we get enables parents to attend and focus on activities knowing that our children can be cared for by professionals. 


Minnie was the Volunteer Coordinator at the time, and she always encouraged me to participate in activities where I was able to speak, write, and stay connected. Through these activities, I made good progress with my English (Spanish ���������������������������������������������� in my development within PACT is to have the opportunity to explore my creativity through Media Mums. I get opportunities to contribute to blogs, illustrations, photography, participating in meetings and talking; all this has been a great ���������������������������������������������� myself and the people around me. Earlier this year, I was invited to work with Citizens UK’s 




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comms team to cover a special event when the Duchess of Cambridge visited the Tuesday MumSpace group at PACT. I had the great opportunity to meet the Duchess personally and to take some endearing photos full of beautiful feelings and memories for the community. I did a photo session for the mothers and collaborators in the event which was wonderful! 

I was also part of the Family Food Club set up to tackle childhood obesity. Along with other mothers, we were trained to teach other parents and their children how to cook healthy meals. We ��������������������������������������������������� which was amazing. 

I have had so many other opportunities through PACT, participating in mental health activities and at the PACT allotment in Camberwell. All the children and parents have assisted in the growing of vegetables, caring for and watering the garden and sharing the harvest! I supported Layla to apply for the Southwark fund to continue with the allotment project and it was a success. Layla also connected me with the Citizens UK climate change campaign. I have had the opportunity to be part of something good and positive for the city of London. Within that team, I have been in contact with other members of the community who are working ������������������������������������������� 

have always encouraged me to continue, and it has been wonderful to work with them. 

During the PACT Assembly, organised by members and mothers, we were all able to contribute with ������������������������������������������� ����������������������������������������������������� a video where parents shared their stories. During the pandemic, I was trained and participated in the ������������������������������������������������ how they were doing and if they were facing any �������������������������������������������������� support for them. 

In 2019, I applied for university supported by members of the PACT team and completed my ����������������������������������������������������� Workplace Leadership and Management course during the pandemic. Thanks to the learning and the skills learned through PACT, I was able to develop many of my assessments and make ��������������������������������������������� course, I was able to apply to another university for my dream course for a career in fashion. I have been studying for a year, and I am very happy! For these achievements, I give a thousand thanks to all the support received so far, and I could not be more grateful for the authentic courage that everyone at PACT has given me not only to pursue �������������������������������������������������� be a better person and mother for my children. 



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## Developing undocumented migrants – _Elsie’s Story_ 


My name is Elsie Mumah, I’m the Associate Organiser for the Together We Can project and I’m working on the Settle Our Status campaign. Before becoming a Community Organiser, I was ����������������������������������������������� in my community. 

As a leader, I didn’t have the legal rights to work in the UK and life was horrible and traumatic. I ���������������������������������������������� suicidal at some points. I had no one to talk to, and I isolated myself because I didn’t trust anyone. I ������������������������������������������������� mental health a lot. Life without papers in the UK means living in constant fear, with sleepless nights, feeling vulnerable and in some cases enduring domestic violence which can’t be reported to the police for fear of being deported. It also means living in chains and in lockdown, not knowing when you will be liberated or set free from the heavy burden of the lack of status. 

_���������������������������������� horrible experience. I am determined to use this anger to contribute to changing the immigration system so �������������������������������������� to go through what I went through."_ 

## _ELSIE MUMAH COMMUNITY ORGANISER & MUM_ 

�������������������������������������������������� I would jump and scream for joy – but it wasn’t ����������������������������������������������� pain. There was a lot of anger in me – anger to change the system. God being so good, there was a new position for Associate Organiser for Together We Can being advertised at Citizens UK. I applied for the job and got it. 

I started by reaching out to all those I knew in my community that didn’t have a settled status. I used to attend a Citizens UK’s parent support group in the community called Parents and Communities Together (PACT), so I knew parents in the community. I am a mum to a beautiful 3.5-year-old daughter, and it was good to associate with other mums especially when you are new in a foreign land with no family. 

I started by building a core team made of leaders without a settled status as well as those that have been through the immigration system. The idea was to bring these leaders together so that we could all exchange ideas on how we could contribute to changing the system. 

I started with just 20 leaders. I’m now 11 months into this role and we now have more than 70 leaders engaged in the Settle Our Status Campaign. We ran a storytelling training with the aim of ���������������������������������������������������� them hope for the future. I always encourage leaders to share their stories in each session. I tell the leaders that the campaign is not about me as the Organiser, but about all of us. That’s why we say ‘Together We Can’ in our campaign framing. 

I can see a positive shift in leaders’ behaviour through the training. Building trust with the leaders is the most important aspect of this work. It takes patience, time, energy, and love to build trust. Most of the leaders joined this campaign with so much fear in them as they trusted no one. What I have been able to do is to treat each leader as a family member and this has been very successful as the leaders now trust me and ������������������������������������������������ �������������������������������������������� me so happy. My motivation has always been my horrible experience. I am determined to use this anger to contribute to changing the immigration system so that those coming after me won’t have to go through what I went through. 


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## From learning to leading – _Rachel’s Story_ 

_My main passion is campaigning for ��������������������������������������� case of dignity, for care workers and care users alike. As a care user, I’m ������������������������������������ pay in the sector._ 

## _RACHEL FLINT CITIZENS UK LEADER, LEEDS_ 

Rachel Flint is a Citizens UK leader from Leeds. Since joining her local Chapter in 2020 and attending national Community Leadership training, she has gone from developing her own leadership skills to developing others and strengthening institutions. Her organising has ��������������������������������������������� bringing a new institution into membership, and building our collective power around the national priority campaign for a Living Wage in Health and Social Care. 

Rachel describes ‘Learning Thursdays’, Citizens UK’s free, online training series for leaders, as ������������������������������������������������� community organising. 

“Citizens' emphasis on storytelling, particularly through the practice of one-to-one meetings, has ���������������������������������������������� grown, and I have been amazed at how quickly common ground has been found and genuine connections formed. The fact that Learning Thursdays is an online seminar is brilliant for me as it removes any worries I may have regarding travelling and accessibility.” 



Rachel took her learning a step further by working to bring a local institution, Leeds Disabled People’s Organisation, into membership. Together, they delivered their own training for leaders on ‘Disabled People Leading Change’ as part of Citizens UK’s ‘Winning Justice Through Diversity’ series. 

She has since also led on a campaign close to her heart, saying:  “My main passion is campaigning for the Living Wage in Social Care. It’s a case of dignity, for care workers and care users alike. As ������������������������������������������������� low pay in the sector.” 

She learned spokesperson skills through the Living Wage Leadership Academy and has used these on a speaking tour via Zoom to encourage more chapters to seek out stories from both care workers and care recipients. When discussing why she is so passionate about this work, Rachel said: “What’s happened in the last two years has been equivalent to society being put on pause. We need to use this time as an opportunity to rethink things and move towards a fairer society that pays everyone their due. Right now, the sky is the limit.” 


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## _STRENGTHENING INSTITUTIONS_ 

_Citizens UK’s campaigns not only seek �������������������������������������� our communities but also aim to develop campaigns as a means to train leaders and strengthen institutions. While most organisations are attracted to Citizens UK by our social justice wins and our leadership training, those that stay for the long-term are the ones that work out how their membership helps them to better live out their own vision and mission._ 

## OXFORD DIOCESE 

The Diocese of Oxford has been a Strategic Partner of Citizens UK since 2019, investing ��������������������������������������������������� alliances for social justice in Reading and Oxford to support action in rural contexts, and to join ���������������������������������������������� Citizens Milton Keynes to form Thames Valley Citizens. The founding assembly was held on Zoom in June 2020. 

The Diocese works with Citizens UK to help them ����������������������������������������������� of poverty and disadvantage, such as through food banks and winter night shelters, but also to challenge the underlying causes and take action for the common good. 

The Diocese of Oxford has been closely involved with other Citizens UK local chapters across the country to listen to the experiences of the most vulnerable in lockdown and to articulate and take action on emerging injustices highlighted by COVID-19, for example, a national campaign to tackle working poverty by seeking the real Living Wage for care workers. 

Emergent activities in Reading and Oxford have so far reached over 70 organisations: churches, mosques, Hindu and Jewish communities; schools, colleges, universities, and community groups. It is proving to be a diverse and intergenerational bringing of communities together for social justice. 

Now the Diocese is working on a training programme to share the methodology and tools of community organising across the organisation. Through refugee resettlement with Citizens UK, the Diocese of Oxford has developed leaders and strengthened the capacity of its local institutions to make an impact on social injustice. There are a number of community sponsorship groups connected to the Diocese of Oxford, and by working with Citizens UK on the Communities ������������������������������������������� hundreds of hosts in their congregations and wider communities who will be welcoming Ukrainian guests in the months to come. 




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## KING’S COLLEGE LONDON 

Since its conception, the strategic partnership between Citizens UK and King’s College London ���������������������������������������������� what it means to be a civic university; one that is not only applying the practices of community organising internally, but that is also organising alongside local communities to win local and systemic change. 

Over the years, university leaders from across faculties and departments have adopted the principles of organising and taken action on climate change, the refugee crisis, migration justice, mental health, a real Living Wage and many more. The interventions range from projects like Conversations About Race, which tackles institutional racism within the university, to the founding of Empoderando Familias; a Spanish-speaking parent group that supports parents in navigating the education system and organising for the future of their families. 

This past year, the partnership took their institutional and local organising to the next level. In Lambeth, KCL’s local alliance, the Widening Participation department funded and contributed to the Lambeth Social Mobility 

Strategy. We listened to over 1,000 people about what is keeping young people from becoming who they want to become. The ambitious campaign became a multidimensional strategy with strands on the real Living Wage, mental health, anti-racism, and access to information. ���������������������������������������������� their personal stories and professional wisdom. ������������������������������������������ election assembly, but neither KCL nor Lambeth Citizens will rest until the Social Mobility Strategy is adopted and delivered. 

Institutionally, KCL and Citizens UK designed King’s First Year; a pioneering module that will introduce students from across the university to community organising. The pilot will train ������������������������������������������������ students over the course of a year. By next year, the ambition is to scale and reach every single ����������������������������������������������� every year that will know the potential and the tools of building relational power. 



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## STRENGTHENING SCHOOLS 

When the Business School joined Citizens Cymru Wales, the local Community Organisers spent time understanding the Public Value Mission, and how Community Organising could help them deliver that. The result of that dialogue is a pioneering ‘Society and Economy’ module run in collaboration with Citizens Cymru Wales Organiser Fiona Meldrum, in which each year �������������������������������������������� Community Organising as part of a Public Value Leadership Academy. 

## CITIZENSHIP AND INTEGRATION 

Over the past years, schools across South London have been developing links between each other and with external partners such as Coram Children's Legal Centre. Funded as part of the Citizenship and Integration Initiative at London's City Hall, over the last four years South London Community Organisers and leaders have been organising with primary schools to build teams of parents who have been through, or are going through, the immigration system. 

We started with St Mary's CE Primary School in Lewisham, and Surrey Square Primary School in Southwark, and are now expanding to six more schools across Lambeth, Lewisham, Newham, Barking and Dagenham, and Islington. Community Organisers have been working to ���������������������������������������������� been working alongside legal experts at Coram Children's Legal Centre to provide high-quality legal advice to parents. Some of the immediate results have been important – immigration status for families who were previously undocumented, broken-down taboos among parents and pupils, ����������������������������������������� families with immigration issues – but also some of our biggest national wins grew from these schools. Both our Free School Meals campaign, securing Free School Meals and Pupil Premium funding for all children in need regardless of immigration status, and the Children Into Citizens campaign, which recently celebrated the win of ������������������������������������������������� fees, grew from the primary schools involved in the Schools Citizenship and Integration Pilot. 



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## SCHOOL-BASED COUNSELLING 

This year the School-Based Counselling ��������������������������������������������� with Citizens chapters across the country taking action locally to secure better mental health provision for young people in schools. Ultimately, the aim of the campaign is to secure a commitment from the Government to invest the £55m needed to ensure every school in England has an adequately trained counsellor available to support young people in need. We have secured a key ally in this campaign, with NASUWT teachers’ union becoming a strategic partner of Citizens UK. 

Citizens UK leaders and Community Organisers have been working with NASUWT to map what current provision looks like across the country and to train union members to use tools such as power analysis to help understand how ������������������������������������������� level to secure the funding we need from the Department of Education. 

Meanwhile, chapters including Peterborough Citizens, Tyne & Wear Citizens, and Brighton & Hove Citizens have been building strategic relationships with their local MPs, ensuring that this issue is on the radar of every major political party. This strategy led to an opposition day debate in November 2022, where Peterborough MP Paul Bristow read a speech on School-Based Counselling written 

for him by students at schools in membership of Peterborough Citizens. 

In May 2022, because of the relationships we have built across Parliament, we managed to secure a meeting with the then Children and Families Minister Will Quince. He agreed with leaders from Brighton & Hove Citizens, Tyne & Wear Citizens, and Peterborough Citizens that in principle, every student in England should have access to a schoolbased counsellor. He committed to attending a national Citizens UK Summit on mental health in the autumn and expressed a desire to collaborate with Citizens UK to make a compelling evidencebased argument for School-Based Counselling. He also committed to reviewing the data on the current provision, which has not been updated since 2017. 

The young leaders from Peterborough schools who attended the meeting spoke movingly about their own mental health challenges and left the meeting feeling excited and powerful, as well as looking forward to the summit and the next step towards winning this campaign. 

Whilst many often talk about the importance of winning on the issues we focus on, at Citizens UK, the learning process for leaders is just as important. The relationships built through the development of our campaigns are such that ��������������������������������������������� make them feel more relevant and connected to their local communities. 



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## _MAKING CHANGE_ 

_Our work is powered by the people in our membership and it is their experiences that set our priorities. Across the Citizens network, there are hundreds of local projects with local leaders campaigning for a zebra crossing outside a school or welcoming a refugee family through community sponsorship. Here are just a few examples of leaders making change._ 


## LIVING WAGE FOUNDATION 

A record 2,846 new employers became Living Wage accredited last year, and we reached our 10,000th Living Wage Employer in 2022. 

75,000 more people received pay rises through the Living Wage, up from 32,000 last year and more than double the record 35,500 in 2016. This included 126 accreditations in social care resulting ������������������������������������������������������� rises in social care occurring in the past two years. As a result, the campaign has now provided a pay rise to over 350,000 people since it began. 

Midway through the year, we launched the ‘Making London a Living Wage City’ project, funded by Trust for London. Since September 2021, there have been over three hundred accreditations of London-based organisations, ������������������������������������������ 

in pay rises for 20,000 workers. Notable accreditations include Capita, Brompton, IBM, University of the Arts, UCL, Getir, Fujitsu, M&G, the Excel Centre, Petrofac, and the _Financial Times_ . 

We produced a range of research on the impact of low pay and the Living Wage including research on the impact of low pay on workers, the scale of low pay throughout the UK, the scale of low pay in the Third Sector, and the growth of insecure work. 

Our communications and campaigns work, in conjunction with our research and intelligence gathering, has led to 5000+ mentions in national, local and trade media with an estimated ad value equivalency of £4.6m, including coverage across all national newspapers and national broadcast outlets. 


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## LIVING WAGE FOR HEALTH AND SOCIAL CARE 

In November 2021, the Leadership Team, representing all seventeen chapters, agreed to ����������������������������������������������� secure the real Living Wage for health and social ������������������������������������������������� person national action since the pandemic began, led by care workers in Parliament Square. 350 leaders gathered for a tea party and the biggest national action we have run for three years. 

Leaders from every local chapter joined in solidarity with care workers who deserve to be paid the real Living Wage. 20 MPs came down to the square to meet with care workers and �������������������������������������������� sector. Leaders were out in force on social media too, asking MPs if they #CareForACuppa, with the hashtag reaching nearly 400,000 timelines (#LivingWage4SocialCare was over 600,000). We secured twelve pieces of press coverage, including a segment on ITV London, the Daily Express, and a detailed write-up from The Mirror both in print and online. Fredlyn from Nottingham Citizens said; 

“The bills are unbelievable, the cost of living - everything is on the rise. It’s really killing me, I’m always on my feet. I have to work these hours 

to keep up with the bills - I have to do seven days a week sometimes. Of course it causes me stress, the challenge is so much. But I also do it for the joy, to see the smile on people’s faces. I see it as a calling, this is my duty - to serve these people. A real Living Wage would mean a lot to me, it would bring joy not only to me but also my family because I would see them more because I wouldn’t have to work such long hours.” 

The action followed a number of successes already achieved. Thanks in part to colleagues in Wales Cymru Citizens, the Welsh government will be providing Welsh local authorities and Health Boards with £43 million to implement a real Living Wage in the care industry. This is already happening in Scotland, and Northern Ireland stated that from June 2022, any company delivering services for Government will have to �������������������������������������������������� Wage. Additionally, with Greater Manchester Citizens successfully securing the accreditation of one of the region’s largest care providers, Anchor Hanover, Greater Manchester Combined Authority �������������������������������������������������� region in England to commit to paying a real Living Wage to adult social care workers. 




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## Scotts Park, Tyne and Wear Citizens 

_This is one example of hundreds of local campaigns that enable people to take leadership and make change._ 

_The importance of access to good quality green spaces was highlighted during the pandemic. They became vital to both our physical and mental health during successive lockdowns. But as with many things in the ������������������������������������������� in experience; some communities were quite �������������������������������������� ������������������������������������������ maintained and well-resourced green spaces, �������������������������������������������_ 

The community around Scott’s Park, North Shields, listened, organised, and acted to make change happen. A listening campaign at Mum’s Space by PACT North Tyneside revealed a problem area in a park with no play equipment, no bins, littered with rubbish and not maintained, making it unusable for local people. 

Following reluctance from the Local Authority to act and pessimism that local communities simply did not care about the park, a day of action was organised. To comply with lockdown 

restrictions, thirty people gathered from the local Primary School, churches, PACT, and neighbourhoods to litter pick; several bags of rubbish were generated. It led to more conversations about the use of the park and what the community wanted and needed from this space. Leaders wrote to local councillors, ����������������������������������������������� to meet to discuss solutions. 

Meetings took place in the park, where local parents put forward asks to North Tyneside Council and disputed claims that local dogs “had eaten the swings”. Since then, swings have been installed, benches painted, hundreds of trees planted, with plans in place for more play �������������������������������������������������� people and the sound of children playing. By taking action together (even during a lockdown with restrictions in place), we can make change. We want to make our planet green, fair and healthy. The community chose not to accept the way things were, to work together and to hold ��������������������������� 



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## Free School Meals for thousands of migrant children and millions of extra funding for schools 

In 2019, eight member schools across London and UCL’s Institute of Education began a listening campaign into the impact of immigration issues on schools. This involved house meetings with parents, whole school assemblies and class activities, a national survey reaching another 50 schools, and many 1-2-1 meetings at the school gates — all shared in a report on the key issues. One of the key issues that emerged was the barriers families face in accessing Free School Meals due to the parents’ immigration status, and the way that impacts the schools’ Pupil Premium funding (the £1,300 per child that schools get for children eligible Free School Meals). Some schools estimated they were missing out on as much as £100,000 per year and had tens or even hundreds of hungry children unable to access Free School Meals. 

The schools and university decided to call on the Children’s Minister, marching from Parliament to the Department for Education, but at the time struggled to get a meeting. Meanwhile, Lewisham Citizens took action locally, with members St Mary’s CE Primary School and Lewisham Refugee and Migrant Network campaigning successfully for Lewisham Council to fund Free School Meals for families who could not access them. 

When the pandemic hit, the possibilities changed and we joined forces with The 

Children’s Society, Food Foundation, and others to push the government to expand Free School Meals to families with No Recourse to Public Funds (an immigration condition on parents that was preventing them accessing the lunches). This was successful, and for the past two years children whose parents have No Recourse to Public Funds have been able to access those meals through school. 

Concerned about what would happen once the pandemic support faded, we joined forces with The Unity Project, RAMP, Praxis, and a crossparty group of MPs to push once more for the permanent expansion of this scheme. 

On 24th March 2022, Minister Will Quince announced the permanent expansion of Free School Meals to include not only migrant families with No Recourse to Public Funds (up to 150,000 children) but also children in families without documents at all (up to 100,000 children). Further still, the announcement ������������������������������������������� access Pupil Premium funding for those families too, which at £1300 per child per year will have a real tangible impact on the schools and their ability to support their pupils. In total, this is a win of tens of millions of pounds for families and schools, and a message that regardless of their immigration status or that of their parents, ��������������������������������������������� 


_In total, this is a win of tens of millions of pounds for families and schools, and a message that regardless of their immigration status or that of their parents, all children deserve to be fed and educated._ 


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## _HR SUMMARY_ 


_������������������������������������� 50 new employees joined Citizens UK, ������������������������������������� This is no mean feat to recruit so many new joiners. Our existing employees pulled together to welcome, train, and embed new colleagues. Our values help steer us in how we work together and the decisions we make. To bring this to life, we have categorised some of our recent work through our values below, although most actions impact more than one value._ 

## RELATIONAL 

_**����������������������**_ – This is an important pillar of our development work at Citizens UK, which shows through our involvement of ���������������������������������������������� lockdown, we transferred from quarterly in���������������������������������������������� every 2 months. At each meeting, we have 

adopted a value as a theme and groups of ���������������������������������������� Matthew Bolton our Executive Director, to cochair and develop the agenda. This keeps the ����������������������������������������������� chance to get to work together. The change of delivery helped our employees based all around the UK feel more part of the organisation. 

_**Change Management**_ – As lockdown lifted, clear guidance was shared to support employees as they started to meet internally and externally. We consulted employees and designed a Return to Better approach which included updating our Flexible Working Policy and introducing a Home Working Policy. We improved our ���������������������������������������������� and introduced core working days and hours to improve engagement, plus introduced compressed hours to enable full-time ����������������������������������������� 


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## INTEGRITY 

_**Hybrid Working**_ – During lockdown we enabled employees to comfortably work from home, ����������������������������������������������� month tax-free allowance. Our Return to Better internal programme encompassed a whole host of initiatives that would give employees a chance to better balance home and work, which goes to the heart of inclusion, especially for carers. We ensure transparent use of our policies to ensure all employees have access to what they need to ������������������������������������������������ home or on the move. We will continue to work on improving our employee experience. 

## KINDNESS 

_**Wellbeing**_ – Like many organisations our employees struggled with lockdown and the pressures it brought both personally and professionally. In turn, we made employee wellbeing one of our three organisational priorities and arranged numerous wellbeing activities and initiatives, including mental health training for line managers and a reporting process to track and measure how employees are feeling and tackle overwork. 

_**Managing Workload**_ – The recent growth in headcount was in response to winning funding for important community work. There is often a time delay in being able to resource growth, and the time to recruit and onboard a new joiner, ���������������������������������������������� 

at ways we can reduce this impact, for example through quicker recruitment approvals and improving onboarding. 

## SOLIDARITY 

_**Employee Voice**_ – We have an active Trade Union group that meets regularly with our Executive Team on all people-related matters. We also have ��������������������������������������������� colour, and women, which allies can attend too. Our employees pull together to support large actions, our various assemblies and to contribute to internal learning sessions throughout the year. Our retention of employees has been good, with a voluntary turnover rate of 11.3%, which is below the industry benchmark. 

## COURAGE 

_**Learning & Development**_ – We have the courage to admit that whilst we develop leaders within the communities, we also need to ensure we ������������������������������������������ covers three main areas: 

- _**compliance training**_ – e.g., health & safety, safeguarding 

- _**technical skills**_ – e.g., IT, systems, guild skills for Community Organisers, marketing and press, project management and time management skills 

- _**development**_ – e.g., moving into management, ����������������������� 



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## _A YEAR IN NUMBERS_ 

125 COMMUNITY SPONSORSHIP GROUPS SUPPORTED 


REFUGEES WELCOMED IN 2021/22 68 




691 254 PARENTS OF WHOM SUPPORTED JOINED THROUGH DURING PARENTS AND 2021/22 COMMUNITIES TOGETHER (PACT) 

82 36 VOLUNTEERS OF WHOM ACTIVELY ARE PARENTS SUPPORTED THEMSELVES. ACROSS ALL PACT ACTIVITIES 



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���������������������������������������������������������� 

495 3,568 MEMBERSHIP PEOPLE TOOK INSTITUTIONS ACTION FOR CHANGE 

10,677 PEOPLE BUILT THEIR CONFIDENCE AND SKILLS 



10,000 EMPLOYERS PROVIDING A PAY RISE TO MORE THAN 350,000 PEOPLE SINCE THE CAMPAIGN FOR A REAL LIVING WAGE BEGAN 




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## _FINANCIAL SUMMARY_ 


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_Hard – (Dues & Accreditation)_ £3,886,463 _Soft – (Grants and Others)_ £3,865,977 


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_Hard – (Dues & Accreditation)_ £2,975,244 _Soft – (Grants and Others)_ £3,542,755 

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����������� £3,855,250<br>�������������������� £218,704<br>Fundraising   £598,510<br>Others   £1,762,854<br>**----- End of picture text -----**<br>


## _�����������������������������������_ 



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����������� £3,116,013<br>�������������������� £451,314<br>Fundraising   £547,034<br>Others   £1,516,580<br>**----- End of picture text -----**<br>



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## _CITIZENS UK CHARITY AND SUBSIDIARY OFFICERS AND PROFESSIONAL ADVISERS_ 

The directors of the charitable company (‘the charity’) are its Trustees for the purpose of charity law and throughout this report are collectively referred to as the Trustees.  The charity has Trustees who are elected annually by the Members of the company at the Annual General Meeting. 

Charity name 

Citizens UK Charity 

Working name 

Citizens UK 

Website 

www.citizensuk.org 

Members of the Board of Trustees 

Revd Canon Karen Rooms 

Revd Canon Karen Rooms Chair Leicester Citizens* ��������������� Treasurer* Meriel Barclay David Edward Canham Ranjit Sondhi OBE CUK Birmingham* Rt Hon John Dominic Battle Leeds Citizens* Noeleen Cohen Vice-Chair 

CUK Birmingham* Leeds Citizens* Vice-Chair North London Citizens* South London Citizens* 

James Pickering South London Citizens* Lindsay Jane Driscoll Clive Foster Dr Mahera Ruby Sheikh Nuru Mohammed Stuart Wright Appointed 9 October 2021 Sally Rush Appointed 12 October 2021 

* Indicates a link to a Chapter and that the trustee is therefore from a member institution. 

Company Secretary Matthew Bolton 

Key Management Personnel 

The following served for part or all of the year ended 31 March 2022: 

Matthew Bolton Executive Director Katherine Chapman Director, Living Wage Foundation Jonathan Cox Deputy Director Jawed Neshat Director of Finance and Operations (Resigned 28 February 2022 and reappointed 1 August 2022) Elizabeth GutfreundDirector of Communications, Membership and Campaigns Walmsley (Appointed 28 July 2021) 


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## _CITIZENS UK CHARITY AND SUBSIDIARY OFFICERS AND PROFESSIONAL ADVISERS_ 

������������������� 136 Cavell Street Operational address Citizens UK Registered Charity Number 1107264 Registered Company Number 05268071 Auditor Scrutton Bland LLP Chartered Accountants and Statutory Auditor 820 The Crescent Colchester Business Park Colchester CO4 9YQ Bankers HSBC Bank PLC 75 Whitechapel Road London E1 1DU Solicitors K & L Gates LLP 110 Cannon Street London EC4N 6AR 


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���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY ��������������������������������������������������_ 

���������������������������������������������������������������������������������������������������� the year ended 31 March 2022. 

The legal and administrative information set out on pages 25 and 26 forms part of this report. Similarly, the Annual Report set out on pages 4 to 23 also forms part of this report. The Trustees ����������������������������������������������������������������������������������������������� and Articles of Association, and the Statement of Recommended Practice (SORP) Accounting and Reporting by Charities (issued in October 2019) and FRS102. 

## SMALL COMPANY PROVISIONS 

This report has been prepared in accordance with the special provisions for small companies under Part 15 of the Companies Act 2006. 

## OUR AIMS AND OBJECTIVES 

## PURPOSES AND AIMS 

The Charity’s purposes are set out in the Articles of Association and they are: 

- to develop the capacity and skills of the members of socially and economically disadvantaged communities in such a way that such members are better able to identify and help meet their needs and to participate more fully in society, 

- ������������������������������������������������������������������������������������������ 

- building organisations designed to pursue that aim, 

- to advance the voluntary sector, 

- to advance physical and mental health, 

- to relieve poverty, unemployment, or those in need by reason of youth, age, ill-health, ������������������������������������������������������� 

- to advance environmental protection or improvement and sustainable development, 

- to advance the arts, culture, heritage or science, and 

- to further such exclusively charitable objects according to the laws of England and Wales as the Trustees in their absolute discretion from time to time determine. Sustainable development means "development which meets the needs of the present without compromising the ability of future generations to meet their own needs." 

The aims of our Charity are to develop the capacity of the ‘organised’ people of the United Kingdom ��������������������������������������������������������������������������������������������������������� process. We work with and for civil society institutions including education, faith, trade union and voluntary associations. We believe that strengthening these institutions and teaching citizens how to work together for the common good is vital for a healthy democracy with civil society at its heart. 

## HOW OUR ACTIVITIES DELIVER PUBLIC BENEFIT 

������������������������������������������������������������������������������������������������������ ������������������������������������������������������������������������������������������������������ ���������������������������������������������������������������������� 


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���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY ��������������������������������������������������_ 

## FINANCIAL REVIEW 

## FINANCIAL PERFORMANCE 

CUK’s total (consolidated) income for the year ended 31 March 2022 was £7.752m with expenditure totalling £6.435m, resulting in a surplus for the year of £1.317m. When added to the historic balances brought forward at the start of the year, our overall year-end reserves were £3,505k which will be ������������������������������������������������������������������������������������������������������� £2,709k of unrestricted funds, including those that have been internally designated. 

## RESERVES POLICY 

The Trustees have examined the Charity’s requirements for reserves in light of the main risks to the organisation. 

In October 2017 CUK introduced a new Reserves Policy that has an underlying steer towards building reserves to address the risk of any unplanned occurrences. 

The Trustees want to ensure that in an unlikely event of the organisation ceasing its operations, CUK has enough reserves for its winding down costs. These would include employee redundancies, liabilities towards suppliers and the legal costs of winding down. Whilst this is the absolute minimum, the Trustees aspire to building additional reserves to protect the organisation from any short-term funding volatility and to enable CUK to be able to fund any short-term but critically important activities. 

The present levels of reserves available to the Charity (at group level) of £800k are generally inline with our target level of undesignated unrestricted funds. The strategy is therefore to maintain ��������������������������������������������������������� 

## TRUSTEES’ INDEMNITY INSURANCE 

The Charity took out an indemnity insurance to cover its Trustees for 2021/22. The premium for the year was circa £1,800. 

## STRUCTURE, GOVERNANCE AND MANAGEMENT 

## GOVERNING DOCUMENT 

The organisation is a charitable company limited by guarantee, incorporated on 25 October 2004 and registered as a Charity on 14 December 2004 (previously named the Citizens Organising Foundation, registered in 1989). The company was established under a Memorandum of Association, which determined the objects and powers of the charitable company and is governed under its Articles of Association. A new set of Articles of Association was adopted at the CUK Annual meeting on 23rd February 2021. 


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���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY ��������������������������������������������������_ 

Every Member undertakes to contribute the sum of £1 to the assets of the Charity in the event of its being wound up during the time that s/he is a member or within one year afterwards for payments of debts and liabilities of the Charity contracted before s/he ceased to be a Member and of the costs, charges and expenses of winding up the same and for the adjustment of the rights of the contributories amongst themselves. 

## MEMBERSHIP 

CUK has two categories of membership: 

1.  The Trustees (A Trustee shall become a Member on becoming a Trustee), and the Chapter Representatives, elected at the Annual Meeting of each Chapter. 

2.  Organisations (mosques, churches, synagogues, GP practices, universities, schools, charities, �������������������������������������������������������������������������� 

## INTERNAL GOVERNING DOCUMENT 

There are a further three documents that form part of the internal governing documents, and which set out the roles and responsibilities of the separate layers of the organisation. These are: 

1. Memorandum of Understanding 

   - Internal document describing what a local chapter can expect to receive from CUK and what is expected of the Leadership Group. 

2. Letter of Understanding 

   - Internal document setting out what a Member Institution can expect to gain from membership of a CUK chapter and what they are expected to commit on their side. 

3. Management Manual 

   - �������������������������������������������������������������������������������������� operation of chapters, in relation to Trustees, organisers and the CUK Council. 

   - Details of the CUK governance. 

   - The legal duties of the Trustees to ensure chapters understand their responsibilities and to protect the whole organisation from regulatory and other risks. 


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���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY ��������������������������������������������������_ 

## RECRUITMENT AND APPOINTMENT OF BOARD OF TRUSTEES 

The directors of the company are also Charity Trustees for the purposes of Charity law and under the company’s articles. Under the requirements of the Articles of Association Trustees serve for a term of 3 years from the date of their election or appointment and are eligible for re-election or re�������������������������������������������������������������������������������������������������� ����������������������������������������������������������������������������������������������������� Meeting held in the year that they are due to retire. 

_The Board of Trustees consists of not less than three and no more than ten persons elected by the Members against criteria set by the Board of Trustees and not more than ten persons appointed by the Board of Trustees._ 

## TRUSTEE INDUCTION AND TRAINING 

Upon appointment all Trustees are given a copy of the Articles of Association and Charity Commission guidance, The Essential Trustee (CC3). 

All elected Trustees are expected to attend Citizen UK’s six-day National Training. Trustees who are nominated are encouraged to attend the six-day or the two-day Introduction to Leadership. 

���������������������������������������������������������������������������������� 

An induction programme has been put in place based on the Code of Governance. 

## RISK MANAGEMENT 

The Charity Trustees have given consideration to the major risks to which the Charity is exposed and ���������������������������������������������������������������������������������������������� 

������������������������������������������������������������������������������������������������� ����������������������������������������������������������������������������������������������� Membership and Leadership Engagement. 

The responsibility for managing each risk is allocated to individuals within the Senior Management Team who have specialist knowledge of their area of work and is reviewed on a bi-annual basis by the Finance, Risk and Audit (FRA) Sub-Committee and the full board of Trustees. 

## ORGANISATIONAL STRUCTURE 

## TRUSTEES 

CUK has a Trustee board of up to 20 members who meet quarterly and are responsible for the strategic direction and policy of the Charity. The Board seeks to draw members from a variety of professional backgrounds relevant to the work of the Charity. 


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���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY ��������������������������������������������������_ 

CUK also has 4 sub-committees: Personnel and Safeguarding, Finance, Risk and Audit and Mission, Membership and Governance and Nominations,  all 4 of which meet quarterly in advance of ��������������������������������������������������������������������������������������������������� members of the Senior Management Team, they are able to scrutinise in more depth matters that fall into their remit. 

The Board has delegated the day-to-day running and decision making of the Charity to the Senior Management Team. 

## CUK LEADERSHIP TEAM 

The CUK Leadership Team comprises of several delegates from each Chapter, and encourages idea sharing and co-operation across the network on common priorities. They meet monthly online to plan national campaigns and organise the annual UK Delegates Assembly. 

## CHAPTERS AND LEADERSHIP GROUPS 

Within the Charity there are Chapters that further the objects of the Charity at a local level. Member institutions sign a Letter of Understanding with the Charity, the terms of which govern its membership of the local Chapter. Each Chapter shall have a Local Leadership Group which shall consist of not less than 8 and not  more than 15 persons elected by member institutions. 

The Local Leadership Group shall have delegated powers to administer the business of the Chapter and shall sign a Memorandum of Understanding with the Charity. Each Local Leadership Group may co-opt up to three additional members. A representative of the Local Leadership Group (“Chapter Representative”) shall be elected at the Annual Meeting to represent and exercise the Chapter’s vote at the CUK Annual Meeting. 

## RELATED PARTIES 

CUK includes its various regional Chapters, all of whom operate under its oversight and control. 


_/_ Annual Report 2022 

31 



DOcuS￿n Envelcye10". 3Q1D812F-O85W6A4EF2￿749B27780￿*
CITIZENS UK CHARITY AND SUBSIDIAR Y
REPOR T OF THE EXECUTIVE DIRECTOR AND TRUSTEE BOARD
STATEMENT OF TRUSTEES. RESPONSIBILITIES
The Trustees. who are a150 Directors of CUK Charity for the purposes of company law. are
responsible for preparing the Report of the Executive Director and Trustee Board and financial
statements in accordance with applicable law and United Kingdom Accounting Standards (United
Kingdom Generally Accepted Accounting Practice).
Company Law requires the trustees to prepare financial statements for each financial period which
give a true and fair view of the state of affair5 of the charitable company and of the incoming
resources and application of resources including the income and expenditure of the charitable
company for that period. In preparing these financial statements, the trustees are required to:
select suitable accounting policies and then apply them consistently:
observe the methods and principles in the Charities SORP:
make judgments and estimates that are reasonable and prudent,.
* state whether applicable accounting standard5 and statements of recommended practice
have been followed, subject to any material departures disclosed and explained in the
financial statements- and
prepare the financial statements on the going concern basis unless it is inappropriate to
presume that the Trust will continue in existence.
The Trustees are responsible for keeping adequate accounting records that disclose with
reasonable accuracy at any time the financial position of the charitable company and enable
them to ensure thatthe financial statements comply with the Companies Act 2006. They are also
responsible for safeguarding the asset5 of the charitable company and hence for taking reasonable
steps for the prevention and detection of fraud and other irregularitie5.
The Trustees confirm that so far as they are aware, there is no relevant audit information ofwhich
the charitable companVs auditors are unaware. They have taken all the step5 that they ought to
have taken as trustees in order to make themselves aware of any relevant audit information and to
establish that the auditor is aware of that information.
The Trustees are responsible for the maintenance and integrity of the corporate and financial
information included on the charitable companys website. Legislation in the United Kingdom
governing the preparation and dissemination of financial statements may differ from legislation in
otherjurisdirtions.
AUDITOR
A resolution to re-appoint Scrutton Bland LLP as auditor of the Trust will be put to the Trustees.
The financial statements have been prepared in accordance with the provisions in Part 15 of the
Companies Att 2006 applicable to companies subject to the small companies regime.
signed for and on behalf of the Trustees:
Revd Canon Karen Rooms. Chair of the Board of Trustees
Approved by the Trustees on lÉ
cr izensuk / Annual Report2022
32

���������������������������������������������������������� 

## _INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF CITIZENS UK CHARITY_ 

## OPINION 

��������������������������������������������������������������������������������������������� ���������������������������������������������������������������������������������������������������� group income and expenditure account), group and company balance sheets, statements of changes ��������������������������������������������������������������������������������������������������� �������������������������������������������������������������������������������������������������� reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice), including FRS 102 “The Financial Reporting Standard applicable in the UK and Republic of Ireland”. 

## IN OUR OPINION THE FINANCIAL STATEMENTS: 

- ������������������������������������������������������������������������������������������� March 2022 and of the group’s incoming resources and application of resources, including its income and expenditure, for the year then ended; 

- have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and 

- have been prepared in accordance with the requirements of the Companies Act 2006 and the Charities Act 2011. 

## BASIS FOR OPINION 

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s ����������������������������������������������������������������������������������������������������� of the company in accordance with the ethical requirements that are relevant to our audit of the ���������������������������������������������������������������������������������������������������� ethical responsibilities in accordance with these requirements.  We believe that the audit evidence we ����������������������������������������������������������������������������� 

## CONCLUSIONS RELATING TO GOING CONCERN 

��������������������������������������������������������������������������������������������������� ��������������������������������������������������������������������������������� 

����������������������������������������������������������������������������������������������� ������������������������������������������������������������������������������������������������������ ����������������������������������������������������������������������������������������������������� statements are authorised for issue. Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. 


_/_ Annual Report 2022 

33 



���������������������������������������������������������� 

## _INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF CITIZENS UK CHARITY_ 

## OTHER INFORMATION 

The trustees are responsible for the other information.  The other information comprises the information included in the Annual Report and the Report of the Executive Director and Trustee ����������������������������������������������������������������������������������������������� statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.  In connection with our �������������������������������������������������������������������������������������������������������� �������������������������������������������������������������������������������������������������� our knowledge obtained in the audit or otherwise appears to be materially misstated.  If we identify such material inconsistencies or apparent material misstatements, we are required to determine �������������������������������������������������������������������������������������������������� the other information.  If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. 

We have nothing to report in this regard. 

## OPINION ON OTHER MATTER PRESCRIBED BY THE COMPANIES ACT 2006 

In our opinion, based on the work undertaken in the course of the audit: 

- the information given in the Report of the Executive Director and Trustee Board for the �������������������������������������������������������������������������������������������� statements; and 

- the Report of the Executive Director and Trustee Board has been prepared in accordance with applicable legal requirements. 

## MATTERS ON WHICH WE ARE REQUIRED TO REPORT BY EXCEPTION 

In the light of our knowledge and understanding of the charitable company and its environment ��������������������������������������������������������������������������������������������������� ������������������������������������������������������������������������������������������������� Professional Advisers information and the Annual Report. 

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 and Charities Act 2011 requires us to report to you if in our opinion: 

- adequate accounting records have not been kept by the parent company, or returns adequate� for our audit have not been received from branches not visited by us; or 

- ����������������������������������������������������������������������������������������� and returns; or 

- ������������������������������������������������������������������������������� 

- �������������������������������������������������������������������������������������� 

- ������������������������������������������������������������������������������������������������ companies regime and take advantage of the small companies exemption in preparing the� narrative reporting and from the requirement to prepare a Strategic Report. 


_/_ Annual Report 2022 

34 



���������������������������������������������������������� 

## _INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF CITIZENS UK CHARITY_ 

## RESPECTIVE RESPONSIBILITIES OF TRUSTEES AND AUDITOR 

As explained more fully in the trustees’ responsibilities statement set out on page 32, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible ����������������������������������������������������������������������������������������������������� view, and for such internal control as the trustees determine is necessary to enable the preparation of �������������������������������������������������������������������������������������������� 

������������������������������������������������������������������������������������������������ company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so. 

## AUDITOR’S RESPONSIBILITIES FOR THE AUDIT OF THE FINANCIAL STATEMENTS 

������������������������������������������������������������������������������������������� a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion.  Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists.  Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to ����������������������������������������������������������������������������������������� 

The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below: 

������������������������������������������������������������������������������������������������ �������������������������������������������������������������������������������������������� discussion with the trustees (as required by auditing standards), inspection of the Charitable Company’s regulatory and legal correspondence and discussed with the trustees the policies and ������������������������������������������������������������������������������������������ and regulations throughout our team and remained alert to any indications of non-compliance ���������������������������������������������������������������������������������������� statements varies considerably. 

���������������������������������������������������������������������������������������������������� ������������������������������������������������������������������������������������������������� extent of compliance with these laws and regulations as part of our procedures on the related ������������������������� 

Secondly, the Charitable Company is subject to many other laws and regulations where the ���������������������������������������������������������������������������������������� ������������������������������������������������������������������������������������������������� ����������������������������������������������������������������������������������������� law, health and safety and GDPR. Auditing standards limit the required audit procedures to identify non-compliance with these laws and regulations to enquiry of the trustees and other management and inspection of regulatory and legal correspondence, if any. 


_/_ Annual Report 2022 

35 



DowSwJn Erwelope ID". 301D812F-065>4W9EF24749B271809J
INDEPENDENTAUDITOR'S REPORT TO THE
MEMBERS OF CITIZENS UK CHARITY
AUDITOR'S RESPONSIBILrriES FOR THE AUDIT OF THE FINANCIAL sfATEM£NTS (CONTINUED)
Audit procedures undertaken in response to the potential risks relating to irregularities {which include
fraud and non•compliance with laws and regulations) comprised of.. enquiries of management
and those charged with governance as to whether the charitable company complies with such
regulations,. enquiries of management and those Cha￿ed with governance concerning any actual or
potential litigation or claims, inspection of any relevant legal documentation. rewew of board minutes,
testing the appropriateness of journal entries and the performance of analytical review to identify any
unexpected movements in account balances vthich may be indicatwe of fraud.
No instances of material non-compliance were identified.
There are inherent limitations in the audit procedures described above and the further removed non-
compliance with laws and regulations is from the events and transattions reflerted in the financial
statements, the less likety we would become aware of it. Irregulari(ies that result from fraud might be
Inherent￿ more difficult to detert than irregularities that result from error. As explained above. there is
an unavoidable risk that material misstatements may not be deterted. even though the audit has been
planned and performed in accordance with1SAs (UK).
A further description of our responsibilits'es for the audit of the financial statements is located on the
Financial Reporting Councifs website at:
- This description
forms part of our audiys report.
U5f OF OUR REPORT
This report is made solelyto the charitys members. as a body. in accordance with Chapter 3 of Part
16 of the Companies Act 2006. Our auditwork has been undertaken so thatwe might state to the
haritys members those matters we are required to state to them in an auditorfs report and for no
other purpose. To the fullest extent permitted by law. we do not accept or assume responsibility
to anyone otherthan the charity and the charitys members as a body. for our audit work. for this
report, orfor the opinion5 we have formed.
LLe
Timothy O'connor (Senior Statutory Auditor)
For an on behalf of
SCRUTTON BLAND LLP
Chartered Accountant5 and StatutoryAuditor
Statutory Auditor
820 The Crescent
Colchester Business Park
Colchester
Essex
C04 9YQ
Date:
cr izensuk / Annual Report2022
36

���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES ���������������������������������������� �������������������������_ 

|Notes|Unrestricted<br>Funds<br>2022|Restricted<br>Funds<br>2022|Total<br>Funds<br>2022|Total<br>Funds<br>2021<br>£<br>3,474,870<br>15,613<br>1,002,158<br>52,272<br>1,973,086|
|---|---|---|---|---|
|Income from:|£|£|£||
|Donations and legacies<br>4<br>Donations and grants in kind<br>Charitable activities:<br>Membership dues<br>Training services<br>Other trading activities:<br>Projects and other income<br>Total income<br>Expenditure on:<br>5<br>Raising funds:<br>Fundraising costs for grants<br>and donations<br>Charitable activities:<br>Capacity building for<br>community organising<br>Total expenditure|692,643<br>19,229<br>1,094,013<br>84,702<br>2,688,519||||
|||3,173,334|3,865,977||
||||||
|||-|19,229||
||||||
|||-|1,094,013||
||||||
|||-|84,702||
||||||
|||-|2,688,519||
||4,579,106|||6,517,999|
|||3,173,334|7,752,440||
||598,510<br>2,653,578|||547,034<br>5,083,907|
|||-|598,510||
||||||
|||3,183,230|5,836,808||
||3,252,088|||5,630,941|
|||3,183,230|6,435,318||
|||||887,058<br>1,301,234|
|Net income for the year<br>6, 7|1,327,018|(9,896)|1,317,122||
|Balances brought forward<br>at 1 April 2021<br>Balances brought forward<br>at 31 March 2022<br>��|1,381,883||||
|||806,409|2,188,292||
||£ 2,708,901|||£ 2,188,292|
|||£ 796,513|£ 3,505,414||



����������������������������������������������������������������������������������������������� 

The Statement of Financial Activities includes all gains and losses for the year. All incoming resources and resources expended derive from continuing activities. 

The charitable company has taken advantage of section 408 of the Companies Act 2006 not to publish its own Statement of Financial Activities. 

������������������������������������������������������������������� 


_/_ Annual Report 2022 

37 



Dor#JSNJn ID." 30lD812F￿s34N￿*F2-s749èz776
cirizENS UK CHARITY AND SUBSIDIARY
GROUPAND COMPANYBALANCE SHEETS
AS A T31 MARCH 2022
Notes
The Group
2022
2021
The Company
2022
2021
Flxed assets
Tangible assets
Investments
12
100
100
100
100
Current assets
Debtors
Cash and cash equivalents
13
1.848.159 1.045,518
2.828.005 1.782.522
1.470.955
984.034
2.763.847 1,587,657
4.676.164 2,828.040
4.234.802 2,571,691
CredStors: arnounts falllng
due wlthln one year
14
1.016.239
489,632
601.870
276,284
Net current assets
3.659.925 2.338.408
3.632.932 2,295.407
Total a55ets les5
current Ilabllltles
3.659.925 2.338.408
3.633.032 2.295,507
Credltors: amounts falling
due after one year
15
154.511
150.116
127.618
107,215
Net assets
£ 3.505.414 £ 2.188.292 £ 3.505.414 £ 2,188,292
Charlty Funds
Unrestricted funds".
Designated funds
General funds
18
1.908.901
791.548
1.908.901
791,548
800.000 590.335
800,0110
590,335
2.708,901
1.381,883
1708.901 1.381,883
796.513
806.409
796,513
806,409
£ 3.SOS.414 £ 2.188,292 £ 3,505.414 £ 2,188,292
Restrlcted funds
17
The financial statements have been prepared in accordance with the promsions in Part 15 of the
Companies Act 2006 applicable to companies subjett to the small companies regime.
Net income for the year of Citi2ens UK Charitywas £1.317.12212021: £887.0581.
The financial statements were approved and authorised for issue by the Trustee Board on. 'Z É
Revd Canon Karen Rooms, Chair of the Board of Trustees
Company registration number. 05268071
Charfty reglstratlon number: 1107264
The notes on pages 41 to 60 form part of these financial statements
IL
Pknis
cr 7zensuk / Annual Report2022
38

���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY STATEMENTS OF CHANGES IN EQUITY �������������������������_ 

|Group<br>As 1 April 2020<br>Net income for the year<br>At 31 March 2021<br>|Unrestricted<br>Funds<br>£|Restricted<br>Funds<br>£|Total<br>£|
|---|---|---|---|
|||||
||1,112,683<br>269,200<br>1,381,883||1,301,234<br>887,058<br>2,188,292<br>1,317,122<br>£ 3,505,414|
|||188,551||
|||||
|||617,858||
|||||
|||806,409||
|||||
|Net income for the year|1,327,018|(9,896)||
|At 31 March 2022<br>Charity<br>As 1 April 2020<br>Net income for the year<br>At 31 March 2021<br>Net income for the year<br>At 31 March 2022|£ 2,708,901|||
|||£ 796,513||
|||||
|||||
||Unrestricte**d**<br>Funds<br>£<br>1,112,68**3**<br>269,20**0**<br>1,381,88**3**|Restricte**d**<br>Funds<br>£|Total<br>£<br>1,301,234<br>887,058<br>2,188,292<br>1,317,122<br>£ 3,505,414|
|||188,55**1**||
|||617,85**8**||
|||806,40**9**||
|||||
||1,327,01**8**|(9,896**)**||
||£ 2,708,90**1**|||
|||£ 796,51**3**||
|||||



������������������������������������������������������������������ 


_/_ Annual Report 2022 

39 



���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY STATEMENT OF CASH FLOWS AND CONSOLIDATED ������������������������������������������������_ 

|Notes<br>������������<br>operating activities<br>Net movement in funds<br>Depreciation of tangible assets<br>Loan interest paid|The Group|The Group|The Company<br>2022<br>£<br>2021<br>£<br>1,317,122<br>887,058<br>~~-~~<br>604<br>878<br>~~-~~<br>(486,921)<br>19,064<br>349,538<br>(92,943)<br>1,180,617<br>833,970<br>(3,549)<br>~~-~~<br>(878)<br>~~-~~<br>(4,427)<br>~~-~~<br>1,176,190<br>813,783<br>1,587,657<br>773,874<br>£ 2,76<br>3,847<br>£ 1,587,657|
|---|---|---|---|
||2022<br>£<br>2021<br>£|||
||||2022|
|||||
||||£|
|||||
||1,317,122<br>887,058<br>~~-~~<br>604<br>1,756<br>~~-~~||1,317,122|
|||||
||||~~-~~|
|||~~-~~|878|
|(Increase)/decrease in debtors|(802,641)<br>33,988||(486,921)|
|||||
|Increase/(decrease) in creditors|546,974<br>(53,882)||349,538|
|��������������������<br>operating activities<br>������������<br>������������������|1,063,211<br>887,955|||
||||1,180,617|
|||||
||||(3,549)|
|Loan repayments|(15,972)|~~-~~||
||||(878)<br>(4,427)<br>|
|Loan interest paid|(1,756)|~~-~~||
|Net cash used in<br>������������������<br>Increase in cash and cash<br>equivalents in the year<br>Cash and cash equivalents<br>��������������<br>Cash and cash equivalents<br>��������������<br>23|(17,728)<br>~~-~~<br>1,045,483<br>867,768<br>1,782,522<br>914,754<br>£ 2,828,005<br>£ 1,782,522|~~-~~<br>||
||||1,176,190|
|||||
||||1,587,657|
|||||
||||£ 2,76<br>3,847|
|||||



������������������������������������������������������������������ 


_/_ Annual Report 2022 

40 



���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 

## �� GENERAL INFORMATION 

Citizens UK is a company limited by guarantee, registered in England and Wales, registration ������������������������������������������������������������������������������������������������� registered charity, registration number 1107264. 

## �� ACCOUNTING POLICIES 

The principal accounting policies are summarised below. The accounting policies have been applied consistently throughout the year. 

## _Basis of accounting_ 

����������������������������������������������������������������������������������������������� statements have been prepared in accordance with the Statement of Recommended Practice (SORP) applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Charities Act 2011. 

������������������������������������������������������������������������������������������� Centre for Civil Society Limited (Company number: 07333734) made up to 31 March 2022.�Intra group transactions are eliminated on consolidation. Information about the subsidiary undertaking is provided in note 21 to the accounts. 

���������������������������������������������������������������������� 

- ������������������������������������������������������������������������������������������� _Going concern_ 

Having reviewed the charity and group forecasts and projections, the Trustees have a reasonable expectation that there are adequate resources to continue in operational existence for the foreseeable future. The entity therefore continues to adopt the going concern basis in �������������������������������������������������������� 

## _Consolidation_ 

�������������������������������������������������������������������������������������������� company and its wholly owned subsidiary. The results of the subsidiary undertaking are �������������������������������������������������������������������������������������������� ���������������������������������������������������������������������������������������������� ���������������������������������������������������������������������������������� _������������������_ 

Certain comparatives have been restated to ensure comparability with the current year. This �������������������������������������������������������������������������������������������������� at 1 April 2021. 


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## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 

## 2. ACCOUNTING POLICIES - (continued) 

## _Fund accounting_ 

Unrestricted funds are available for use at the discretion of the trustees in furtherance of the general objectives of the charity. 

Any unrestricted funds that have been set aside by the trustees for particular purposes would be treated as designated funds. 

������������������������������������������������������������������������������������������� imposed by donors or which have been raised by the charity for particular purposes. 

Further details regarding unrestricted funds and restricted funds can be found in the relevant ��������������������������������� 

## _Income_ 

�������������������������������������������������������������������������������������������������� �������������������������������������������������������������������������������������� policies are applied to particular categories of income: 

�������������������������������������������������������������������������������������������������� Dues receivable from member organisations are recognised when payment is requested. Donated goods and services are assessed, and where material, are recognised in both income and expenditure. 

Income from investments is included when receivable. 

Income is deferred where relevant, including situations in which there are performance criteria attached to the conditions of the funding. 

## _Expenditure_ 

Expenditure is recognised on an accruals basis as a liability is incurred. Expenditure includes VAT which cannot be recovered and is reported as part of the expenditure to which it relates. 

Expenditure on raising funds are those costs incurred by the charity in generating income, ���������������������������������������������������������������������������������������� maintaining relationships with funders. 

Expenditure on charitable activities comprises those costs incurred by the charity in the delivery ������������������������������������������������������������������������������������������������ directly to such activities and those costs of an indirect nature necessary to support them. 

All costs are allocated between the expenditure categories of the Statement of Financial Activities on ���������������������������������������������������������������������������������������������������������� directly; others are apportioned on an appropriate basis e.g. estimated usage. 


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## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 

## �� ACCOUNTING POLICIES - (continued) 

## _�������������������������������������_ 

Assets with a cost of less than £350 are expensed. Fixed assets are stated at cost less accumulated depreciation. Depreciation is calculated so as to write down to estimated residual ����������������������������������������������������������������������������������������������� Leasehold improvements - over the term of the lease. �������������������������� ���� ������������������ 

## _Operating leases_ 

Rentals paid under operating leases are charged to income on a straight line basis over the lease term. 

## _Investments_ 

Investments are stated at cost less provision for any diminution in value. 

## _Cash and cash equivalents_ 

Cash equivalents are recognised as such and included with other cash balances where they represent short term, highly liquid investments that are readily convertible to known amounts ��������������������������������������������������������������� 

## _Pension costs_ 

The Company participates in the Pensions Trusts Growth Plan (the Plan). The Plan includes����� ����������������������������������������������������������������������������������������the scheme are held separately from those of the charity in an independently administered�fund. The plan is funded and is not contracted out of the state scheme. Due to the nature of the�Plan, being a multi-employer pension Plan, the accounting charge for the period under FRS 102 

�������������������������������������������������������������������������������������������� plans that the company is liable to meet. For details see Note 19. 

## _Financial instruments_ 

����������������������������������������������������������������������������������������� ����������������������������������������������������������������������������� 

- ���������������������������������������������������������������������������� 

- ����������������������������������������������������������������������������������� 

- Long term debtors and creditors are discounted, where required, and where the�discounting adjustment would be material. 


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## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 

## 3. SIGNIFICANT JUDGEMENTS AND ESTIMATES 

- ���������������������������������������������������������������������������������������� statements include: 

   - Assessing the potential impact of discounting the long term pension liabilities that arise ���������������������������������������������� 

   - Assessing the way in which certain costs should be apportioned. 

   - Assessing the necessity and quantum of any provision for doubtful debts in light of expected debtor recoverability. 


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## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 

## 4. INCOME FROM DONATIONS AND LEGACIES 

|Analysis by activity:<br>Advisory and support services<br>This can be further analysed as:<br>Charitable activities:<br>Action in Caerau and Ely<br>Baring Foundation<br>Big Lottery Fund<br>City Bridge Trust<br>Comic Relief<br>Dartmoor Multi Academy Trust<br>Esmée Fairbairn Foundation<br>European Climate Foundation<br>Fawcett Society<br>Gower Street foundation<br>Greater London Authority<br>Guys and St Thomas’ Charity<br>John Ellerman Foundation<br>Joseph Rowntree Foundation<br>Joseph Rowntree Reform Trust<br>Nesta<br>NHS Blood & Transplant<br>NHS South East London CCG<br>Oak Foundation<br>Paul Hamlyn Foundation<br>People’s Health Trust - PHT<br>Peterborough City Council<br>Porticus UK<br>South London and Maudsley<br>NHS Foundation Trust<br>Standard Life Foundation<br>The Tudor Trust<br>Tides Foundation<br>Carried forward|Unrestricted<br>Funds<br>2022<br>£<br>692,643|Unrestricted<br>Funds<br>2022<br>£<br>692,643|Restricted<br>Funds<br>2022<br>£<br>|Total<br>Funds<br>2022<br>£<br>|Total<br>Funds<br>2022<br>£<br>|Total<br>Funds<br>2021<br>£<br>3,474,870<br>12,000<br>~~-~~<br>956,141<br>115,600<br>165,000<br>138,196<br>~~-~~<br>~~-~~<br>~~-~~<br>39,375<br>~~-~~<br>~~-~~<br>138,275<br>38,926<br>178,375<br>41,952<br>23,350<br>~~-~~<br>65,000<br>300,000<br>100,000<br>67,316<br>52,500<br>126,993<br>71,450<br>~~-~~<br>~~-~~<br>~~-~~<br>2,630,449|
|---|---|---|---|---|---|---|
||||3,173,334|3,865,977|||
||||||||
||||||||
||||||||
|||-|12,000|12,000|||
|||||40,000|||
|||-|40,000||||
||||||||
|||-|330,785|330,785|||
||||||||
|||-|58,350|58,350|||
|||~~-~~|~~-~~|~~-~~|||
|||-|102,214|102,214|||
|||||25,000|||
|||-|25,000||||
|||||120,000|||
|||-|120,000||||
|||||45,000|||
|||-|45,000||||
|||~~-~~|~~-~~|~~-~~|||
|||-|25,000|25,000|||
|||||48,800|||
|||-|48,800||||
||||||||
|||-|254,123|254,123|||
||||||||
|||~~-~~|~~-~~|~~-~~|||
||||115,691||||
|||||115,691|||
|||-|15,950|15,950|||
|||~~-~~|~~-~~|~~-~~|||
|||||68,000|||
|||-|68,000||||
||||||||
|||-|65,000|65,000|||
||||||||
|||-|300,000|300,000|||
||||||||
|||-|80,000|80,000|||
||||||||
|||-|49,984|49,984|||
|||~~-~~|~~-~~|~~-~~|||
||||||||
|||-|208,566|208,566|||
||||||||
|||-|189,341|189,341|||
|||||35,000<br>70,000|||
|||-|35,000||||
||||||||
|||-|70,000||||
|||||25,000|||
|||-|25,000||||
||||||||
||||||||
||||||||
|||-|2,283,804|2,283,804|||
||||||||




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## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 

## 4. INCOME FROM DONATIONS AND LEGACIES - (continued) 

|Brought forward<br>Trust for London<br>Unbound Philanthropy<br>Volant Charitable Trust<br>York Group<br>Youth Endowment Fund<br>Other donations<br>Total grants and donations|Unrestricted<br>Funds<br>2022<br>£|Unrestricted<br>Funds<br>2022<br>£|Unrestricted<br>Funds<br>2022<br>£|Restricted<br>Funds<br>2022<br>£|Total<br>Funds<br>2022<br>£|Total<br>Funds<br>2021<br>£<br>2,630,449<br>46,250<br>90,000<br>62,500<br>~~-~~<br>~~-~~|
|---|---|---|---|---|---|---|
|||~~-~~||2,283,804|||
||||||2,283,804||
||||||||
||||||||
|||-||734,000|734,000||
||||||||
|||-||41,667|41,667||
|||~~-~~||~~-~~|~~-~~<br>55,000<br>58,863||
|||-||55,000|||
||||||||
|||-||58,863|||
||692,643|||||636,421|
|||||-|692,643||
||||||||
||£ 692,643|||||£ 3,474,870|
|||||£ 3,173,334|£ 3,865,977||
||||||||
||||||||



Restricted funds received above total £3,173,334 (2021: £2,650,412). 


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## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 

## 5. EXPENDITURE 

|Costs directly allocated|Costs directly allocated|Fund-<br>raising<br>2022<br>Community<br>Organising<br>2022|Fund-<br>raising<br>2022<br>Community<br>Organising<br>2022|Fund-<br>raising<br>2022<br>Community<br>Organising<br>2022|Governance<br>2022|Total<br>2022|Total<br>2021<br>£<br>108,300<br>3,663,047<br>451,314<br>55,813<br>200,760<br>64,190<br>18,890<br>36,598<br>162,299<br>16,625<br>136,166<br>604<br>253,120<br>443,038<br>20,187<br>£<br>5,630,941|
|---|---|---|---|---|---|---|---|
|<br>to activities||£<br>£|||£|£||
|Grants paid<br>����������������<br>������������<br>Su**pp**ort costs allocated<br>to act~~i~~v~~i~~t~~i~~es<br>���������������������������<br>���������<br>�������������<br>�������������������<br>����������<br>����������������������<br>��������������<br>����������������<br>�����������������������<br>�������������<br>��**�**���**�**��������������<br>�����������~~�~~���<br>������������<br>�������������<br>�������������<br>��������������������<br>Total expenditure||-<br>37,133<br>598,51**0**<br>3,946,609<br>-<br>218,704<br>-<br>109,817<br>-<br>161,896<br>-<br>93,890<br>-<br>49,804<br>-<br>46,150<br>-<br>132,156<br>~~-~~<br>-<br>~~-~~<br>-<br>~~-~~<br>~~-~~<br>-<br>154,953<br>-<br>605,340<br>-<br>(51,103)||||||
||||||-|37,133||
|||||||||
|||||3,946,609|83,128|4,628,247||
|||||||||
||||-<br>218,704||-|218,704||
|||||||||
|||||||||
||||-<br>109,817||-|109,817||
|���������<br>�������������<br>�������������������<br>����������<br>����������������������<br>��������������<br>����������������<br>�����������������������<br>�������������<br>��**�**���**�**��������������<br>�����������~~�~~���<br>������������<br>�������������<br>�������������<br>��������������������<br>Total expenditure||||||||
|||||||||
||||-<br>161,896||-|161,896||
|||||||||
||||-<br>93,890||-|93,890||
|||||||||
||||-<br>49,804||-|49,804||
|||||||||
||||-<br>46,150||-|46,150||
|||||||||
||||-<br>132,156||-|132,156||
||||~~-~~<br>-<br>~~-~~<br>-<br>~~-~~<br>~~-~~|||||
||||||18,700|18,700||
|||||||||
||||||229,631|229,631||
|||||||||
||||||~~-~~|~~-~~||
||||-<br>154,953||-|154,953||
|||||||||
||||-<br>605,340||-|605,340||
|||||||||
||||-<br>(51,103)||-|(51,103)||
|||£ 598,510<br>£ 5,505,349||||||
||||||£ 331,459|£ 6,435,318||
|||||||||



Restricted expenditure above totals £3,183,230 (2021 : £2,032,554). 

All grants made by the charity were paid to institutions for the purpose of community organising which is in line with the charity’s objectives. 

6.   NET INCOME FOR THE YEAR 

|<br>ich is in line with the charity’s objectives.<br>NET INCOME FOR THE YEAR|||
|---|---|---|
|This is stated after charging:<br>��������������������������������<br>Operating lease rentals - land and buildings<br>Operating lease rentals - other<br>Auditor’s remuneration - audit<br>Auditor’s remuneration - other services|2022<br>£<br>~~�~~<br>���<br>�<br>���<br>������<br>������<br>�����|2021<br>£<br>���<br>�������<br>������<br>������<br>���|
||||




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���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 

- ��  NET INCOME OF THE PARENT UNDERTAKING 

������������������������������������������������������������������������������������� 

- �� STAFF COSTS AND NUMBERS 

|������������������������������������������������<br>��������<br>�������������������<br>������������|2022<br>£<br>3,855,250<br>394,570<br>357,283|2021<br>£<br>3,057,407<br>311,167<br>281,882<br>����������|
|---|---|---|
||£ 4,607,103||
||||



The number of employees with total remuneration over £60,000 during the year was: 

|In the band £60,000  -  £70,000<br>In the band £70,000  -  £80,000<br>In the band £80,000  -  £90,000<br>In the band £110,000 - £120,000|2022<br>Number|2021<br>Number<br>2<br>1<br>1<br>1<br>5|
|---|---|---|
||||
||3<br>1<br>1<br>1<br>6||



**The key management personnel of the group comprise those of the charity and those of its** wholly owned subsidiary, Centre for Civil Society Limited. 

The total remuneration of the key management personnel was £405,950 (2021 : £359,774). 

The average monthly number of employees (including those recharged during the year), **was as follows:** 

|<br>**fll**|||
|---|---|---|
|**was as oows:**<br>Executive Director and Lead Organiser<br>Community Organisers|2022<br>Number<br>1<br>84|2021<br>Number<br>1<br>64<br>2<br>6<br>12<br>1<br>86|
|Directors|3||
|Managers|13||
|Administrators|11||
||||
|Cleaner|1||
||113||
||||
||||




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���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 

## 9. TRUSTEE REMUNERATION AND EXPENSES 

No Trustee received any remuneration during the year. Travel expenses of £Nil (2021: £Nil) were reimbursed to none of (2021 : None of ) the Trustees during the year.  No Trustee or other person related to the charity had any personal interest in any contract or transaction entered into by the charity during the year.  The Trustees, as a body, have ultimate control of the charity. 

## 10.  TAXATION 

As a registered charity, Citizens UK Charity is exempt from tax on income and gains falling within Part 11 of the Corporation Tax Act 2010 to the extent that these are applied to its charitable objectives.  No charges have arisen in the charity.  The charity is registered for Gift Aid with HM Revenue and Customs under reference XT26943.  The subsidiary company pays Gift Aid to Citizens UK. 

## 11. TANGIBLE FIXED ASSETS 


**----- Start of picture text -----**<br>
Leasehold �����������<br>improvements equipment   Total<br>The company and group £ £ £<br>Cost<br>At 31 March 2021 and 31 March 2022 4,078 19,397 23,475<br>Depreciation<br>At 1 April 2021 and 31 March 2022 4,078 19,397 23,475<br>Net book value<br>At 31 March 2022 £ - £ - £ -<br>At 31 March 2021 £ - £ - £ -<br>**----- End of picture text -----**<br>


���������������������������������������������������������������������������� 


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���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 

## 12. FIXED ASSET INVESTMENTS 

|The company<br>Shares in subsidiary undertakings|2022<br>£<br>100|2022<br>£<br>100|2021<br>£<br>100|
|---|---|---|---|
|||||



The company owns 100% of the issued share capital of Centre for Civil Society Limited (Registered company number 07333734) a company registered in England and Wales. For the principal activity and further details of the Centre for Civil Society Limited see Note 21. 

## 13. ~~**DEBTORS**~~ 

|The company<br>Accounts receivable<br>Accrued grants receivable<br>Amounts owed by group undertakings<br>Prepayments<br>~~**Th**e group~~<br>Accounts receivable<br>Other debtors<br>Accrued grants receivable<br>Prepayments|2022<br>£|2021<br>£<br>196,718<br>503,834<br>274,914<br>8,568<br>£ 984,034<br>533,116<br>~~-~~<br>503,834<br>8,568<br>£ 1,045,518|
|---|---|---|
||||
||||
||890,769<br>130,000<br>396,415<br>53,771<br>£ 1,470,955||
||||
||1,662,876<br>1,512<br>130,000<br>53,771<br>£ 1,848,159||




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���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 

## 14.  CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 

|The company<br>Accounts payable<br>Social security and other taxation<br>Other creditors<br>Accruals<br>Deferred income<br>��������������������<br>Loan account<br>**g**<br>**p**<br>The rou<br>Accounts payable<br>Social security and other taxation<br>Other creditors<br>Accruals<br>Deferred income<br>��������������������<br>Loan account|2022<br>£|2021<br>£|
|---|---|---|
||||
||38,039<br>168,702<br>239,662<br>15,000<br>125,000<br>4,783<br>10,684|32,434<br>~~-~~<br>208,476<br>12,000<br>~~-~~<br>16,275<br>7,099|
||||
||£ 601,870|£ 276,284|
||||
|||130,265<br>63,839<br>242,796<br>22,259<br>~~-~~<br>16,275<br>14,198<br>£ 489,632|
||72,840<br>303,390<br>263,027<br>225,831<br>125,000<br>4,783<br>21,368<br>£ 1,016,239||



## 15.  CREDITORS: AMOUNTS FALLING DUE AFTER MORE THAN ONE YEAR 


**----- Start of picture text -----**<br>
2022  2021<br>£ £<br>The company<br>Deferred income 83,333 -<br>���������������������� 8,518  64,314<br>������������ 35,767 42,901<br>£ 127,618 £ 107,215<br>**----- End of picture text -----**<br>




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## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 


**----- Start of picture text -----**<br>
15.  CREDITORS: AMOUNTS FALLING DUE AFTER MORE THAN ONE YEAR - (continued)<br>2022 2021<br>£ £<br>The group<br>Deferred income 83,333 -<br>���������������������� 8,518  64,314<br>������������ 62,660 85,802<br>£ 154,511 £ 150,116<br>16.  GRANTS RECEIVED IN ADVANCE (DEFERRED INCOME)<br>2022 2021<br>£ £<br>The group and the company<br>- -<br>Deferred at 1 April 2021<br>-<br>Received and deferred in the year 250,000<br>Released to Statement of Financial Activities (41,667) -<br>Deferred at 31 March 2022 £ 208,333 £ -<br>17.  ANALYSIS OF NET ASSETS BETWEEN FUNDS<br>Unrestricted  Restricted<br>Funds  Funds Total<br>£ £ £<br>The company<br>�<br>Net income for the year ��� ���<br>At 31 March 2021 ��������� ������� ���������<br>Net income for the year   �������� � ��������<br>At 31 March 2022 £ 2,708,901 £ 796,513 £ 3,505,414<br>The company<br>Net income for the year 2,863,412 796,513 3,659,925<br>-<br>Net income for the year   (154,511) (154,511)<br>At 31 March 2022 £ 2,708,901 £ 796,513 £ 3,505,414<br>**----- End of picture text -----**<br>



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## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 


**----- Start of picture text -----**<br>
18. MOVEMENT IN FUNDS<br>At 1 April  Incoming  Outgoing Transfers  At 31 March<br>2021 resources  resources 2022<br>£ £ £ £ £<br>The group<br>Unrestricted funds:<br>-<br>Designated funds 791,548 4,369,441 (3,252,088) 1,908,901<br>General funds 590,335 209,665 - - 800,000<br>Total unrestricted funds  £ 1,381,883 £ 4,579,106  £ (3,252,088) £ - £ 2,708,901<br>Restricted funds:<br>-<br>Birmingham Citizens 19,307 79,660 (76,267) 22,700<br>-<br>Brighton 34,126 47,290 (72,535) 8,881<br>Central School - 34,258 (32,544) - 1,714<br>Essex 13,098 57,450 (48,581) - 21,967<br>Leeds - 148,398 (96,266) - 52,132<br>Leicester 8,698 43,650 (44,609) - 7,739<br>-<br>Liverpool 11,605 42,875 (29,595) 24,885<br>- - -<br>Living Wage 178,814 (178,814)<br>London Citizens 252,310 200,390 (304,520) - 148,180<br>-<br>Nottingham Citizens  29,727 100,098 (124,658) 5,167<br>PACT 83,998 329,777 (345,703) - 68,072<br>-<br>Peterborough 21,996 69,113 (70,450) 20,659<br>Preston 13,237 54,500 (35,081) - 32,656<br>-<br>Refugee Welcome 101,405 369,960 (333,719) 137,646<br>SLC - 328,620 (328,332) - 288<br>Somerset 1,669 37,052 (29,364) - 9,357<br>TELCO - 348,440 (346,640) - 1,800<br>-<br>Thames Valley 28,966 101,577 (110,582) 19,961<br>-<br>Tyne Citizens 9,629 145,971 (139,717) 15,883<br>Wales 49,847 288,454 (250,419)    - 87,882<br>West London Citizens 126,791 166,987 (184,834) - 108,944<br>Total restricted funds £ 806,409 £ 3,173,33 4 £ (3,183,230) £ - £ 796,513<br>Total funds  £ 2,188,292 £ 7,752,440 £ (6,435,318) £ - £ 3,505,41 4<br>**----- End of picture text -----**<br>



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���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 

## 18.  MOVEMENT IN FUNDS - (continued) 

In respect of the more material funds: 

- • 

- Designated funds relate to the following: Assessing the way in which certain costs should be apportioned. 

   - Living Wage Foundation work, £680,838 (2021: £428,998); 

   - �������������������������������������������� – Other core services, £200,000 (2021: £250,000); and – Chapter Designated surplus, £526,742 (2021: £nil). 

- All restricted grants referring to ‘organiser’ or regional locations represent funding for community organisers in the areas shown, or for the projects named in the relevant areas. 

- The Refugee Welcome project is primarily focused on sponsoring refugees and is mainly funded by the Sponsor Refugees Foundation. 

## 19.  PENSION COMMITMENTS (THE GROUP AND THE COMPANY) 

The Company participates in the Pensions Trust’s Growth Plan (the Plan). The Plan is funded and is not contracted out of the state scheme. It is a multi-employer pension plan and the share of underlying assets and liabilities belonging to individual participating employers constantly varies according to, for example, the performance of the Plan’s investments. Due to the nature of the Plan, the accounting charge for the period under FRS 102 represents the employer ����������������������������������������������������������������������������������� ����������������������������������������������������������������������������������������������� ����������������������������������������������������������������������������� 

Following a change in legislation in September 2005, the potential debt on the Company could be levied by the Trustees of the Plan in the event of the Company ceasing to participate in the Plan or the Plan winding up, increased substantially. More recently, certain provisions of the Pensions �������������������������������������������������������������������������������������� ���������������������������������������������������������������������������������������������������� membership of any existing Series except Series 4. The debt for the Plan as a whole is calculated by comparing the liabilities for the Plan (calculated on a buy-out basis i.e. the cost of securing ������������������������������������������������������������������������������������������������ assets of the Plan. If the liabilities exceed assets there is a buy-out debt 

The leaving employer’s share of the buy-out debt is the proportion of the Plan’s liability attributable to members’ employment with the leaving employer compared to the total amount of the Plan’s liabilities (relating to members’ employment with all the other current participating employers). The leaving employer’s debt may also include a share of any ‘orphan’ liabilities in respect of other former participating employers. The amount of the debt therefore depends on many factors including total Plan liabilities, Plan investment performance, the liabilities in respect of current former employees �������������������������������������������������������������������������������������������������� ���������������������������������������������������������������� 


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���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 

## 19.  PENSION COMMITMENTS (THE GROUP AND THE COMPANY) - (continued) 

������������������������������������������������������������������������������������ ������������������������������������������������������������������������������������������������� of this date the estimated debt for the Company was £108,500. Whilst this contingent liability is not provided for within the accounts, the following paragraph shows the accrual that has been ������������������������������������������������������������������������ 

����������������������������������������������������������������������������������������� ���������������������������������������������������������������������������������������������� In accordance with the Company’s accounting policy, this expenditure will be recognised in the accounts as the contributions become payable. A liability of £13,301 has been recognised at 31 ��������������������������������������������������������������������������������������������� meet. This represents amounts falling due both within, and after, one year. 

At the year end there were outstanding contributions amounting to £51,523 (2021: £Nil). 

## ��������������������� 

Under FRS 102 the Company is required to provide for liabilities falling due in respect of pension ���������������������������������������������������������������������������������������������� 

As a result of the materiality of the balance in the current year, it has not been necessary to discount this. 


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���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 

## 20.  LEASING COMMITMENTS (THE GROUP AND THE COMPANY) 

At 31 March 2022 the group and the company had total commitments under non-cancellable operating leases as set out below: 


**----- Start of picture text -----**<br>
Land and Land and<br>buildings Other  buildings Other<br>2022 2022  2021 2021<br>£ £ £ £<br>Operating leases which expire:<br>Not later than one year 97,515 39,022 127,520 14,236<br>Later than one year and not later<br>��������������� 23,750 41,794 120,015 13,702<br>- - -<br>�������������������� 1,250<br>�������������������������� £ 121,265 £ 80,816 £ ������� £ 27,938<br>**----- End of picture text -----**<br>



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���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 

## 21.  SUBSIDIARY UNDERTAKING – CENTRE FOR CIVIL SOCIETY LIMITED 

The mission of the Centre for Civil Society is to strengthen and support Civil Society as the ‘First Sector’ in Britain and Ireland. A powerful Civil Society will balance the power of the State and the market. This is necessary for a healthy democracy. 

In the long term the aim of the Centre is to be the voice of Civil Society in the UK - to encourage developments which enhance Civil Society and to speak out and act on developments which undermine and threaten Civil Society. Initially, the company will act as a delivery vehicle for developing citizens training and supporting the unique alliance of major Civil Society partners who share a psrimary interest in this sector and its survival and strength. 

The company will, among other activities, undertake training, research and consultancy with Strategic Partners that wish to develop an ‘organising’ culture and approach across their membership and core institutions. The Centre will eventually include the provision of archives, advocacy and policy co-ordination, and be a focus for relevant research. It will also deliver the training objectives of CUK and contribute to the strategic development of Citizens’ organisations around the UK and overseas. 

�������������������������������������������������������������������������������� Accreditation income from Living Wage Employers. 

|Income<br>Prepayments<br>Result for the year|2022<br>£|2021<br>£<br>1,971,253<br>(544,847)<br>£ 1,426,406|
|---|---|---|
||||
||2,666,502||
||(845,011)||
||||
||£ 1,821,491||
||||
||||
|Summary balance sheet:<br>Current assets<br>Current liabilities<br>Long term liabilities<br>Net assets<br>Share capital|2022<br>£|2021<br>£<br>531,263<br>(488,262)|
||837,777||
||(810,748)||
|||(42,901)|
||(26,929)||
||£ 100|£ 100|
||||
||100<br>£ 100|100<br>£ 100|
||||
||||




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���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY STATEMENT OF CASH FLOWS AND CONSOLIDATED ������������������������������������������������_ 

## 22. FINANCIAL INSTRUMENTS 

|Financial assets<br>Financial assets measured at the<br>transaction price<br>Financial liabilities<br>Financial liabilities measured at the<br>transaction price<br>Financial liabilities measured at<br>fair value|The Group|The Company<br>2022<br>£<br>2021<br>£|The Company<br>2022<br>£<br>2021<br>£|
|---|---|---|---|
||2022<br>£<br>2021<br>£|||
|||2022||
|||||
|||£||
|||||
|||||
||£ 1,792,875<br>£ 1,036,949<br>382,699<br>252,523<br>13,301<br>80,589||£ 975,465<br>82,434<br>80,589|
|||£ 1,417,183||
|||||
|||99,490||
|||||
|||13,301||
|||||
|||||
||£ 396,000<br>£ 333,112||£ 163,023|
|||£ 112,791||
|||||
|||||



Financial assets measured at transaction price comprise accounts receivable, grants receivable and certain other debtors. 

Financial liabilities measured at transaction price comprise accounts payable and certain accruals and other creditors. 

��������������������������������������������������������������������������������� 


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## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 

## 23.  ANALYSIS OF CHANGES IN NET DEBT 


**----- Start of picture text -----**<br>
Balance at Other  Balance at<br>1 April  �������� 31 March<br>2021 ���������� changes 2022<br>£ £ £ £<br>���������<br>Bank and cash balances 1,782,522 1,045,483 - 2,828,005<br>Loan balance     (100,000) 15,972 - (84,028)<br>-<br>Total grants and donations £ 1,682,522 £ 1,061,455 £ 2,743,977<br>The company<br>Bank and cash balances 1,587,657 1,176,190 - 2,763,847<br>Loan balance     (50,000) 3,549 - (46,451)<br>-<br>Total grants and donations £ 1,537,657 £ 1,179,739 £ 2,717,396<br>**----- End of picture text -----**<br>



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���������������������������������������������������������� 

## _CITIZENS UK CHARITY AND SUBSIDIARY NOTES TO THE FINANCIAL STATEMENTS �������������������������_ 

24. CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES YEAR ENDED 31 MARCH 2021 


**----- Start of picture text -----**<br>
Unrestricted  Restricted  Total<br>Funds  Funds Funds<br>2021  2021 2021<br>£ £ £<br>Income from:<br>Donations and legacies 824,458 2,650,412 3,474,870<br>-<br>Donations and grants in kind 15,613 15,613<br>Charitable activities:<br>-<br>  Membership dues 1,002,158 1,002,158<br>-<br>   Training services ������ 52,272<br>Other trading activities:<br>-<br>    Projects and other income  1,973,086 1,973,086<br>Total income 3,867,587 2,650,412 6,517,999<br>Expenditure on:<br>Raising funds:<br>Fundraising costs for grantsand donations 547,034 - 547,034<br>Charitable activities:<br>Capacity building for<br>community organising 3,051,353 2,032,554 5,083,907<br>Total expenditure 3,598,387 2,032,554 5,630,941<br>Net income for the year 269,200 617,858 887,058<br>Balances brought forward at<br>1,112,683 188,551 1,301,234<br>1 April 2020<br>Balances carried forward<br>£ 1,381,883 £ 806,409 £ 2,188,292<br>at 31 March 2021<br>**----- End of picture text -----**<br>



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