# 



## 

## 

## 

||||||||
|---|---|---|---|---|---|---|
|Trustees|||R F Brooks||||
||||S ECole||||
||||J Daly||||
||||Y Hunter||||
||||fi BKnapman||||
||||J R Plumb||||
||||AJTownsend||||
||||6 Fitzgerald||||
||||I M Stark||||
||||P K Rodgers||(Appointed|10September|
||||||2020)||
||||H JSerrano||(Appointed|10September|
||||||2020)||
|Secretary|||I A Robinson||||
|Charity number|||1106631||||
|Company|number||05252247||||
|Registered||office|10Hamilton|Terrace|||
||||Leamington|Spa|||
||||Warwickshire||||
||||CV32 4LY||||
|Independent||examiner|Burgis & Bullock||||
||||8 Elm Court||||
||||Arden Street||||
||||Stratford<br>upon Avon||||
||||CV37 6PA||||





## 

||||Page|
|---|---|---|---|
|Trustees' report|||1-7|
|Statement of|Trustees'|responsibilities||
|Independent|examiner's<br>report|||
|Statement of|financial|activities|10-11|
|Balance sheet|||12-13|
|Statement of|cash flows||14|
|Notes to the financial||statements|15-27|





## 

## 

## 

## 

## 



## 

## 

## 

## 



## 

## 

## 



## 

## 

## 

## 



## 

## 

## 

## 

## 

## 



## 

## 

## 



## 

## 

## 

## 



## 

## 

## 



## 

## 

## 

## 

## 



## 

## 

## 

||||||Unrestricted|Restricted|Total|Total|
|---|---|---|---|---|---|---|---|---|
||||||funds|funds|||
||||||2021|2021|2021|2020|
|||||Notes|6|E|6|E|
|Income from:|||||||||
|0onations<br>and|legacies|||2|31,038||31,038|16,254|
|Charitable<br>activities|||||||||
|Advice Services||||3|400,446|521,091|921,537|912,345|
|Fundraising||||4|3,917||3,917|2,008|
|investments||||5|2,971||2,971|4,098|
|Total income|||||438,372|521,091|959,463|934,705|
|~ECht|||||||||
|Charitable<br>activities|||||||||
|Advice Services||||6|414,541|503,047|917,588|973,682|
|Total charitable|expenditure||||414,541|503,047|917,588|973,682|
|Net incoming/(outgoing)||resources before|||||||
|transfers|||||23,831|18,044|41,875|(38,977)|
|Gross transfers|between|funds|||(9,092)|9,092|||
|Net income/(expenditure)|||forthe year/||||||
|Net movement|in funds||||14,739|27,136|41,875|(38,977)|
|Fund balances|at 1April|2020|||366,827|7,579|374,406|413,383|
|Fund balances|at 31March||2021||381,566|34,715|416,281|374,406|





## 

## 

## 

||||||Unrestricted|Restricted|Total|
|---|---|---|---|---|---|---|---|
||||||funds|funds||
||||||2020|2020|2020|
|||||Notes|6|6|E|
|Income from:||||||||
|Donations<br>and|legacies||||16,254||16,254|
|Charitable<br>activities||||||||
|Advice Services|||||382,988|529,357|912,345|
|Fundraising|||||2,008||2,008|
|Investments|||||4,098||4,098|
|Total income|||||405,348|529,357|934,705|
|~Edht||||||||
|Charitable<br>activities||||||||
|Advice Services||||6|435,333|538,349|973,682|
|Total charitable|expenditure||||435,333|538,349|973,682|
|Net incoming/(outgoing)||resources before transfers|||(29,985)|(8,992)|(38,977)|
|Gross transfers|between|funds|||(7,752)|7,752||
|Net income/(expenditure)|||for the year/|||||
|Net movement|in funds||||(37,737)|(1,240)|(38,977)|
|Fund balances|at 1April|2019|||404,564|8,819|413,383|
|Fund balances|at 31March||2020||366,827|7,579|374,406|





## 

## 

||||2021||2020||
|---|---|---|---|---|---|---|
|||Notes|E||E||
|Fixed assets|||||||
|Tangible assets||10||23,244||27,692|
|Current assets|||||||
|Debtors|||78,840||60,729||
|Cash at bank and in|hand||565,198||486,529||
||||644,038||547,258||
|Creditors: amounts|falling due within||||||
|one year||12|(251,001)||(200,544)||
|Net current assets||||393,037||346,714|
|Total assets less current liabilities||||416,281||374,406|
|Income funds|||||||
|Restricted funds||14||34,715||7,579|
|Unrestricted<br>funds|||||||
|Designated<br>funds:|||||||
|Building reserves|||65,038||65,038||
|||15|65,038||65,038||
|General unrestricted|funds||316,528||301,789||
|||||381,566||366,827|
|||||416,281||374,406|





## 

## 

## 

## 



## 

## 

## 

||||||2021||2020||
|---|---|---|---|---|---|---|---|---|
|||||Notes|f||f||
|Cash flows from|operating activities||||||||
|Cash generated|from|operations||19||75,698||55,931|
|Investing<br>activities|||||||||
|interest received|||||2,971||4,098||
|Net cash generated||from|investing||||||
|activities||||||2,971||4,098|
|Net increase in|cash|and cash equivalents||||78,669||60,029|
|Cash and cash equivalents|||at beginning|ofyear||486,529||426,500|
|Cash and cash equivalents|||at end ofyear|||565,198||486,529|





## 

## 

## 

## 

## 

## 

## 

## 



## 

## 

## 

## 

## 

## 

## 

## 



## 

## 

## 

## 

## 

## 

## 

## 

## 



## 

## 

## 

|2|Donations|Donations|and legacies|||
|---|---|---|---|---|---|
|||||Unrestricted|Unrestricted|
|||||funds|funds|
|||||2021|2020|
|||||f|f|
||Donations,||legacies and gifts|31,038|16,254|
|3|Charitable||activities|||
|||||2021|2020|
|||||f|f|
||Advice|services income||921,537|912,345|
||Analysis|by|fund|||
||Unrestricted||funds|400,446|382,988|
||Restricted funds|||521,091|529,357|
|||||921,537|912,345|
|4|Income|from fundraising||||
|||||Unrestricted|Unrestricted|
|||||funds|funds|
|||||2021|2020|
|||||f|f|
||Income|from fundraising||3,917|2,008|





## 

## 

## 

|||||Unrestricted|Unrestricted|
|---|---|---|---|---|---|
|||||funds|funds|
|||||2021|2020|
|||||E|6|
||Interest receivable|||2,971|4,098|
|6|Charitable|activities||||
|||||2021|2020|
|||||6|E|
||Staff costs|||751,127|762,376|
||Depreciation||and impairment|4,448|7,553|
||Staff and Volunteer expenses|||15,089|51,273|
||Office and general|||59,149|55,300|
||Premises costs|||82,054|90,644|
|||||911867|967146|
||Governance||costs (see note 7)|5,721|6,536|
|||||917,588|973,682|
||Analysis<br>by||fund|||
||Unrestricted||funds|414,541|435,333|
||Restricted funds|||503,047|538,349|
|||||917,588|973,682|





## 

## 

## 

## 

|Support c|ost|s|||||||||
|---|---|---|---|---|---|---|---|---|---|---|
|||||Support|Governance|2021|Support|Governance|2020|Basis ofallocation|
|||||costs|costs||costs|costs|||
|||||||f|f|f|f||
|Independent||examiner's|fees||4,480|4,480||4,000|4,000|Governance|
|Legal and|professional||||(160)|(160)||1,000|1,000|Governance|
|Bank charges|||||637|637||690|690|Governance|
|AGM and|other meeting||costs||442|442||778|778|Governance|
|Other|||||322|322||68|68|Governance|
||||||5,721|5,721||6,536|6,536||
|Analysed|between||||||||||
|Charitable|activities||||5,721|5,721||6,536|6,536||





## 

## 

## 

## 

## 

|||2021|2020|
|---|---|---|---|
|||Number|Number|
|Management||7|7|
|Administration|and advisors|30|31|
|Total||37|38|
|Employment|costs|2021|2020|
|||E|E|
|Wages and salaries||682,144|688,260|
|Social security|costs|47,563|53,419|
|Other pension|costs|21,420|20,697|
|||751,127|762,376|





## 

## 

## 

## 

|||||||||
|---|---|---|---|---|---|---|---|
|10|Tangible fixed assets|||||||
||||Tenants'|Fixtures,|ettings|Computer|Total|
||||improvements||and|equipment||
|||||improvements||||
||||||f|||
||Cost|||||||
||At 1April 2020||152,078|54,598||62,165|268,841|
||At 31March 2021||152,078|54,598||62,165|268,841|
||Depreciation<br>and impairment|||||||
||At 1April 2020||124,386|54,598||62,165|241,149|
||Depreciation<br>charged|in the year|4,448||||4,448|
||At 31March 2021||128,834|54,598||62,165|245,597|
||Carrying<br>amount|||||||
||At 31March 2021||23,244||||23,244|
||At 31March 2020||27,692||||27,692|
|11|Debtors|||||||
|||||||2021|2020|
||Amounts<br>falling due|within one year:|||||f|
||Trade debtors|||||17,134||
||Other debtors||||||250|
||Prepayments<br>and accrued income|||||61,706|60,479|
|||||||78,840|60,729|
|12|Creditors: amounts|falling due within one year||||||
|||||||2021|2020|
|||||Notes||f|f|
||Deferred income|||13||171,917|136,448|
||Other creditors|||||34,396|28,555|
||Accruals|||||44,688|35,541|
|||||||251,001|200,544|





## 

## 

## 

||||2021|2020|
|---|---|---|---|---|
||||f|f|
|Other|deferred|income|171,917|136,448|





## 

## 

## 

## 

|The income funds of the cha<br>purposes:|rity<br>include|restricted<br>funds|comprising<br>the following<br>u|comprising<br>the following<br>u|nexpended|balances<br>of|donations|and grants<br>held|on trust|for specific|
|---|---|---|---|---|---|---|---|---|---|---|
||||Movement<br>in funds||||Mov|ament<br>in funds|||
|||Balance at|Incommg|Resources|Transfers|Balance at|Incoming|Resources|Transfers|Balance at|
|||1April 2019|resources|expended||1April 2020|resources|expended||31March 2021|
||||6|E||E|6|E|||
|ROAH 3|||29,918|(28,305)||1,612|14,000|(14,028)||1,584|
|MASDAP|||57,190|(53,927)||3,263|79,645|(66,340)||16,568|
|Breakthrough|||75,471|(73,525)||1,946|43,112|(41,925)||3 133|
|Reach out Older People||1,714|47,136|(48,850)|||48,136|(48,677)|541||
|Help to claim|||99,165|(104,995)|5,830||105,321|(105,989)|668||
|Stratford outreach||684|10,317|(11,029)|28||1,900|(6,241)|4,341||
|Warwick outreach|||14,000|(17,065)|3,065||14,000|(16,711)|2,711||
|Kenilworth<br>outreach||344|12,560|(12,147)||758|12,560|(11,804)||1,514|
|FISO||903|74,233|(71,039)|(4,097)||||||
|Court Desk||947|38,600|(39,547)|||38,600|(38,006)||594|
|Reach Out and Help Warwick||1,827|37,224|(43,000)|3,949||50,350|(48,675)||1,675|
|Carers Support||2,400|3,600|(3,612)|(2,388)||||||
|ROAH 4|||29,943|(31,308)|1,365||9,982|(10,565)|583||
|MASDAP Trainee|||||||21,454|(16,075)||5,379|
|NHS Referrals|||||||41,249|(37,536)||3,714|
|Foodbank Project|||||||18,500|(17,945)||555|
|National<br>Lottery Community|Fund||||||22,282|(22,530)|248||
|||8,819|529,357|(538,349)|7,752|7,579|521,091|(503,047)|9,092|34,715|





## 

## 

## 

## 



## 

## 

## 

## 

||||||Movement||Movement||
|---|---|---|---|---|---|---|---|---|
||||||in funds||in funds||
|||||Balance at|Incoming|Balance at|Incoming|Balance at|
|||||1April 2019|resources|1April 2020|resources|91March 2021|
|||||||f|||
||Building reserves|||65,038||65,038||65,038|
|||||65,038||65,038||65,038|
|16|Analysis ofnet assets||between funds||||||
||||Unrestricted|Restricted|Total|Unrestricted|Restricted|Total|
||||2021|2021|2021|2020|2020|2020|
||||||f|f|f|f|
||Fund balances at31||||||||
||March 2021are||||||||
||represented|by:|||||||
||Tangible assets||23,244||23,244|27,692||27,692|
||Current assets/||||||||
||(liabilities)||358,320|34,717|393,037|339,135|7,579|346,714|
||||381,564|34,717|416,281|366,827|7,579|374,406|



## 

||2021|2020|
|---|---|---|
||f|f|
|Within one year|54,872|55,035|
|Between two and five years|165,986|189,608|
|in over five years|70,933|102,183|
||291,791|346,826|





## 

## 

## 

## 

||||||||2021|2020|
|---|---|---|---|---|---|---|---|---|
||||||||f|f|
||Aggregate<br>compensation||||||39,469|44,509|
|19|Cash generated<br>from operations||||||2021|2020|
||||||||f|f|
||Surplus/(deficit)<br>for||the year||||41,875|(38,977)|
||Adjustments|for:|||||||
||Investment|income|recognised|in statement|offinancial|activities|(2,971)|(4,098)|
||Depreciation|and impairment||oftangible fixed assets|||4,448|7,553|
||Movements|in working capital:|||||||
||(Increase)/decrease||in debtors||||(18,111)|39,004|
||Increase<br>in|creditors|||||14,988|32,909|
||Increase<br>in|deferred|income||||35,469|19,540|
||Cash generated<br>from operations||||||75,698|55,931|



