CROSSROADS TENDRING &
COLCHESTER LTD
Charity Number: 1103860
Company Number: 5019338
TRUSTEES REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
*A412W749'
2e41112021
COMPANIES HOUSE
A10
#130

CROSSROADS TENDRING & COLCHESTER LTD
CONTENTS
FOR THE YEAR ENDED 31 MARCH 2021
Page
Legal and administrative infonnation
Trustees Annual Report
Independent Examiners Report
.Stalement of Finanrial Activities
Balan￿ Sheet
ststement of Cash Flow
Notes to the financial 5tstements
8-11

CROSSROADS TENDRING & COLCHESTER LTD
LEGAL AND ADMINISTRATIVE INFORMATION
FOR THE YEAR ENDED 31 MARCH 2021
Charity numbar
11038eiJ
Company rogi$tra¢ion numb•r OS)19338
Regist•r•d oifK¢
Suite 3 Unil 3 Bosvx)rth House
High Street
Th￿e Le Soken
Essex
CO16 OEA
Trust••$
Dawj K4a¢CkThld(diwtw & trustee)
Edward 8thJin (director & trusteè)
Hu9h Beavan Idwector & Irustee}
Karothne Fflubek (director & tnjsteel
Noieen Stoker (director & trustee)
Valerie Pretty (director & trustee)
Company S•Gretary
Da¥bn Breame
Chairm•n
v￿er1e Preity
Atcountants
C¢Mnmunity3fj0
Winslecs House
HvJh Str￿l
Cokhester
Essex
C01 1UG

CROSSROADS TENDRING & COLCHESTER LTD
CHAIRMAN'S REPORT
FOR THE YEAR ENDED 31 MARCH 2021
We started ouryear with the country in Lockdown due to the Covid 19 situation. we were ftoi allowed to
enter our Clients home's which meant we could only offer services like Shopping. collectin8 prescriptions.
and other actNities that could be done. We furloughed 33 of our 52 members of ttaff 63% under the
8overnment 5¢heme. The staff that continued to work, we made sure they received their normal houfs of
pay. We We￿ ful￿ stocked with PPE for all our staff. hand sanitisers etc. After the lockdown finished a
good number of Clients wanted our services bacl as they had missed the respite. we give them. We still
had a few staff off on furlough who had been shieldinB. Things were getting back to normal with our
services when the 2 Lockdown started, but this time we could enter our clients, home5 and provide our
services. which they were gratefLtI for. gradually those stsff on furlough had returned. but a few dve to
shielding slaved on the furlough Scheme. Unfortunatety. we lost one memberof staff Le151 Watt5 to Covid
19- she did have diabetes aThd developed complications. Leslie was a very popular care support worker and
will be sadly missed. Within the yèar there have been times whèn other members of siaff had ¢ontr?rted
Covld but dtd not have to 80 to hospital and returned to work withtn 3 weeks. A150 there have been times
when staff have had corttatt wrth someone with Covid and so thereforè have had to Se￿-1s01ate.
A sad decision was made to close the Young Ca¢er5 Group. numbefs had dropped even before the
Lockdown, mostty duè to way children had been referred prtviousty having changed.
Our Taster Service to new clients of 2 hour5 Service ? week for up to 6 week5, remains extremely populaf
for carers tryrng oui respr(e services. We did receNe a top up payment during the year. We find this 15 a
good way for Carer5 to find out how rnuch our ser¥K*s help them.
During both lockdown's Trustee rneetings had to stop. but we all received monthly reports and accounts_
Anything that needed a vote on was deak with by email. We did try one Zoom meelin8 but did not feel it
was helpful. We did have some Board Meetings in the Office and hope to resume them as soon as we are
allowed. The Trustees stay the same for 202V22. in 2022123 both myself & David McDonald will have
seThed on the board lor 10 years, so will have to stand down and replacement5 found.
Due to Co¥id 19 this has been a challengring lime for us. we will have made a loss during the year. whFGh
we had planned lor. We are In a financial situation where we can cover this loss. We also received some
Local government 8rant5 which ha5 greatfy helped to ￿d￿Ce these105es.
Ourservices are making a slow recovery to where we We￿ before lockdown in March 2020, we are hoping
demand will increase when public placts are open again and we will be recruiting a few new mernbers of
staff. to replace the ones which have left us over 2020121.
Our average tevd of staff is 46 and our reputatiort as a sound employer is rK)w receiving recognition. which
is confirmed by our low staff iumo¥er. We are currentty h)oking to recnlit staff for our growing child
seNices. Our declared strategy of providin8 the sarne carer to clients on a regular basis is very well
receiveil. We also provide extra care during the day. evenings. and weekends whefi existing clients need
cover for apFointments. and social events. We will be increasing staff wage5 in April 2021. and continue
with the staff benefits that we have at present.
We have a mental health support service fram BUPA which can 5UPPOrt our staff either over the phone or
one to one sessiort. Some have used this seryice durin8 this difficult year and have fuund it very helpfvl.

CROSSROADS TENDRING & COLCHESTER LTD
CHAIRMAN'S REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Finall¥. our Mission Statement and Statement of Public Benefit.
"Crossroads" Promotes. offers. supports and delivers high quality SeThi￿5 to Ca￿r5 and the people wFth
care needs.-
This is in direct regard to The Charity Commission purpose number 10 which states-the relief of those in
need by reason of youth, age. ill heatth. disability, financial hafdship or over disadvanta4e5.~
Crossroad5 Tendrin8 and Colchester 15 an independent in¢orporated charity Re8iStration number: 1103860
whose 8eographscal a￿a for seThice provision is Essex.
Trusrees Responsibility Statemert
The trustees (who are also the dirertots of Crossroad5 Tendrine & Colchester Ltd for the pL1rk￿e5 of
company lawl are responsible for preparing the Trustees Annual Report and the finanoal statements In
accordance with applirable law and regulaiions. Cornpany law requi￿5 the trustees to Pfepare financial
statement5 for each finart¢ial year. Under that13w the trustee5 have elerted to prepare the financial
Statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kin8d¢m
Accounting Standards and applicable lawl. Under company13w the trustees must not ¥ppfove the financial
statements unless they are satisfied that they give J tnJe and fairview of the of the company and the
income and *xpenditure of the company for that period.
The Trustees have had due re8Jrd to the guidance on publi¢ benefit published by the Charity Commission in
section 17151 of the 2011 Charf(ies Arf.
CrO￿roadS Tendring & Colchester support5 Carers in the Tendring & Colchester districts by offering seNices
which inclydes re$pite. personnel care. medication admhnistfation. shoppin& loht housework dutie5,
companionship. and a berta¥ement 5UPPOrt service.
In preparing these financial statements, the trustees are required to= select suitable accounting policies
and then apply them consistenEly- observe the methods and principles in the Charities SORP.. make
ludgements and a¢countirtg estimates that are reasonable and prudent- and - prepare the financial
statements on the going concern basis unle55 It is inappropriate to presume that the company will Continue
in operation. The tTU5tees are responsible for keeping adequate accounting rècords that are enough to
show and explaifs the company's transactions and disclose with reasonable accuracy at any time the
financial po51tion of the company and enable them to ensure that the financial statements comply with the
Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for
taking rea59nable Slep5 forthe prevention and deteciion of fraud and other irre8ularitie5.
Registered office:
Suite 3 Unit 3 Bosworth House
Si8ned of behalf of thetrustees.
Valerie Eveiyn p￿tty
. Director D4te_..........-.-....-...---.

CROSSROADS TENDRING & COLCHESTER LTD
INDEPENDENT EXAMINER'S REPORT
FOR THE YEAR ENDED 31 MARCH 2021
I rewrt on the accounts of Crossroads Tendring & Colchester LTD for the year ended 31
March 2021 which are sel out on pages 5 to 11.
Respoctive responsibilities ol trustees and examlner
The Charivs Trustees are responsible for Ihe preparation of the accounts. The Charity's
Trustees consider that an audit is not required for Ihis year (under section 144121 of the Charities
Act 2011 (The Act) bul that an independent examination is needed. The charities gross income
exceeded £250.000 and l am qualified lo undertake the examination by being a qualified
member of Associalion of Accounting Techn￿lanS.
It is my responsibility lo..
Examine the accounts under section 145 of the Charities ACL
To follow the pro¢edur8s laid down in the General Directions given by the Charity
Commissioners (under sectson 14515Xbl of the Charities ACL and
To state whether particular matters have g)me to my attention.
Basis of independont examiner's Statement
My examinalion was carried out in accordance with the General Diredions given by the Charity
Commissioners. An examination includes a review of the accounting records kept by the Charity
and a comparison of the accounts presented wth those records. tt also includes considerations
of any unusual items Of disclosures in the accounls. and seeking explanabons from you as
Iruslees conceming any such matters. The procedures undertaken do not provide all the
evidence that would be required in an audit and consequenty I do not express an audit opinion
on the view given by the accounts.
Independent examiner's statement
In the ¢our5e of my examinalion, no material matters ha¥E come to my attention which gives me
Cause lo believe that in, any material respect:
the accounllng Fecords were no( kept in accordance with section 130 of the Charilies
Act: or
the accounts did not accord with the actL)unting records: or
the accounts did not cornply with the applicable requi￿rnents concerning the fomi and
content of the accounts sel out in Ihe Charities (Account5 and ReFQrts) Regulations
2008 other than any ￿qu1￿ment Ihat the accounts give a Irue and fail 'view which
is not a matter considered as part of an independent examination.
I hav8 come aeAoss no oth.er matters in conneciion wlh Ihe examination to which attention
should be drawn in this report in order lo enable a proper understarKling of the accounts to be
reached.
Shell6y-Marie Rudling FMAAT AATQB for and on behalf of..
Community360
Wins[e￿$ House. High StreeL Colchester. Esse
Date
,42A J2Q(

CROSSROADS TENDRING & COLCHESTER LTD
STATEMENT OF FINANCIAL ACTIVITIES
(INCORPORATING THE INCOME AND EXPENDITURE ACCOUNT)
FOR THE YEAR ENDED 31 MARCH 2021
Unf•Stri¢ted Rostri¢tsd
funds
nds
2021
Totsl
2020
Total
Incomlng r•sources
Donabons & *aaes
Incom• from charitsbb a¢bvttyes
Invostmenl In¢ome
1,238
3,647
3.618
1,8È10
686,530
4.291
547,647
3,618
16,000
Total tncoming r¢sour¢¢ts
552,YJ3
16,000
.503
692.661
R•sourc•s exp•nded
Chan"labfe aC￿li¢S
593.061
599,629
663,420
Total resourc￿ •xp•tvl•d
599,061
$99.629
663.420
N•t Incomel(expen5el before transfers
146.557)
15.432
131.1251
29.241
ProfiULoss on disposals of Tangible Assets
16321
Ngt Mov•m•nt in Funds
146.557)
15.432
131.1251
28,609
Balances brotsght Iward at 1st Awl 2020
311.196
34.256
351.452
322,843
Balances Carr￿d f0Th4ard at 31st March 2021
270.639
320.327
351 452
The notes on pages B - 11 f<kni ￿ integral part ol these financia stalèments.

CROSSROADS TENDRING & COLCHESTER LTD
BALANCE SHEET
AS AT 31 MARCH 2021
2021
2020
Notes
Tangible Flx•d assets
3,756
2,118
Currant assets
Debtors and prepayments
Cash at bank and in hand
10
5.644
348.210
353.854
3,719
368,566
372,285
Cr•dltots'.
Accounts falling due within one year
11
37,283
22.952
Not current a$s•ts
Net assgts
316,571
320.327
349,333
351,451
Flnan¢ed by
Unrestricted funds
Reslricled funds
14
13
270,639
49,688
317.196
34,256
For the year ended 31 March 2021 the c￿anY was enliued to exemption from audit under sKtion 477
of the Companies Ad 2006.
The mernbers have not required the company lo obtsin ￿ ajdit in ac￿rdanCe with section 476 of the
Cornpanies Act 2006.
The directors aCknO￿edge thwr responsibility for Com￿Y1ng *ith the rgquirements of the Act respect
to accounbng records and for Ihe preparation of accKJunls.
These accounts have been prepared in accordanee *ith the provisions applicable lo companies subje
lo small companies regim8.
The directors dedare that they have approved Ihe a¢￿UnIS above.
Signed
Dale
Valerie Pr8tty
Signed
Date
k-- Oi - 3￿v
David mal￿Onal￿

CROSSROADS TENDRING & COLCHESTER LTD
STATEMENT OF CASH FLOW
FOR THE YEAR ENDED 31 MARCH 2021
14ot•s UnroStrKtsd R•stri¢ted
fvnds
funds
Total
2021
Total
2020
Cash flows from operntlng actl¥ltles
Not ¢ash provld•dby{us•dinJ
operating aclivities
33.289
15,432
17.857
26.714
Cash flows from invosting a¢tiviti•s
Proceeds the sae of tangible
assets
Purchase of property. plant and
equipment
Netcash pmvlded by {usedin)
investing activitie$
2C¥)
2,500
2.$)0
2.$)0
Chany In ¢ash and ¢ash •qulvalwts
in reportlng p•rlod
(35.7891
15.432
{20,3571
28.914
Cash and cash ¢quivalonts at the
b•ginnittg of th• r•portsng pwiod
Cash anaT ¢ash equivalents at Ihe end
of th• rnp¢yfrng pwvod
334.310
34.256
368,567
341,652
296,522.
49.688
346.210
368.566
RECONCIUATtON OF NET INCOMEI
EXPENDITURE) TO NET CASH FLOW FROM OPERAMNG ACnVITIE¢
Natas
UnroStrict•d
funds
R•$trid¢d
lunds
Total
2021
Total
2020
Net Incom￿(9xpendl$Urn) for th•
reporting period (a5 per SOFA)
Adjustments for nonthcash stems:
DePreua￿.0n charges
{Gains)llosses on the salè of fixed assets
lincreaseyde¢rease ￿ debtors
In¢reaselldeGreasel in ¢rediiors
N•t¢ash prnided by (us*diTn)
opgratlng activities
{46.557)
15.432
131,1251
28,609
632
5.191
8.583
11,925)
14.331
(1,9251
14.331
33.289
15.432
17,857
26,714
ANALYSIS OF CASH AND CASH EQUIVALENTS
Notes Unrestr•cted R•strreted
funds
funds
.Total
2021
Tota
2020
Cash in hand
Notrce deposits119$5 than 3monthsl
Total eash and cash equivalents
298.522
49.
348.210
368.566
298,522
49,688
348.210
368,566

CROSSROADS TENDRING & COLCHESTER LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
1 Aeeounting policies
The principal accounting polio'es are summarised bthi. The acoJunliThJ policies have been applied
consistentty throughout the svr and the weceding year.
1.1 Basis of accounting
The finanaal statements ha￿ been p￿Pared in accordwce with AcLounting and Reporbng by Charibe$'.
Statement on Recommended Pra¢bse ap$￿1¢able lo c*aritses p￿paring their accounts in aC￿rdance with
the Financial Repc¥11"ng Stsn¢Jard appficatrfe ui the UK aThJ Reput￿lC of IreSaTrJ IFRS 102) leffe¢tsve 1
January 2019k Icharibss SORP IFRS 10211. the FInar￿la1 Reporting Standard applvblè in the
UK and Re￿￿11¢ of Irdand IFRS 1021 and the COmp￿￿S 21M)6.
Cash Flow
The finanual slatements do not indude a cash fltyy staternent because Ihe charity. as a
small f•po￿.￿g entity, is exempt fr¢Jm the rnquirement io prepaTr such a statement under
Financial Rep)rti'ng Stsndard 1-Cath 11￿ statements-.
1.2 In¢omlng r•sourc
All incomin9 resou(¢es a￿ induded in Ihe ststemwit of finanoal actiwttes then Ihe ¢hartty is entiued to
the income and Ihe amounl can be quantsfJ¢d with reasonable accuracy. The foltowing spe¢ifi¢ poliue5 a
appli•d to parfooJl* categories of wts>n•:
Voluntary income is received erther by way of grants. donations and gifts ￿ as w)tracttJal in¢L%ne
pa￿Trent For services and is induded in full ￿ the statemenl offinanoal actiw'ties when racervable.
Grants vthere entitlement is not Conditional on Ihe delivery ol a specific perfonmance by the ¢harity, are
rfjcognised Ihe charity becomes uncon(*tionally entiued to the grant
Income from wiveslments is inchjded in the sEar in it is recewat4e.
1.3 Rgsourc•s expgnd•d
Expendiiure is recognised on a accnjal ba￿S as a liability 6 incurred. Expenditu￿ includes any VAT
vthich cannot be fully recovefed, and is ieported as part of Ihe expenditu￿ to vknich it relates
Charilable expeni*trJTe compfises those costs Ir￿rred by the L*arity ￿ Ihe delivery of its ath'vitses and
serrices for its beneficraries. It indudes both costs that can be albcaled direclly to such a¢tsviti&s and
those costs ol an inthrect natur• ￿SSary to support them.
1.4 Tangible fixed as$ets ond depre¢Éation
Tangible fixed assets are 51ated al c051 fess accumu18tsd derwaiion. Oepreciaion is provided al rates
calculated to off the c05t less residual value of each asset over its expected &fe. As follows:
Fixtu￿$, fittings equipment- 15% Reducang 8aLgnce
Motof vehic￿ - 25Vo Reduang Balance
Computer Eqwpment- 30% Redu¢ing ￿ance

CROSSROADS TENDRING & COLCHESTER LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
1.S Leasln9
Rentals payat4e under operakng leases are tharged againsl inc¢yne a straight line basis over the
lease term.
2 Income from charltabl• a￿}y¥ll¢S
Llnre5tr1ct￿ Restricted
2021
2021
Total
2021
Grant5
CJRS
Respite eafe
42.￿
84.104
420,738
$47.fA7
16,000
58.806
84.104
420.738
563.647
16.000
Unrestricted Restrided
2020
2020
Total
2020
Grydftts
Respite care
2,45J
650.249
652,699
33,831
36,281
650.249
686,530
33.831
3 InvwJ¢m•nt irt¢ome
Unrestrfct•d
2021
Toial
2021
Totsl
2020
Bank depo&t account
3.618
3,618
3,618
3,618
4.291
4.291
4 Costs of charllabk a￿1¥111•$ byfund typ•
Unrestricted R•strlcted
2Q21
2021
Total
2021
Ath"wty costs
JppNI costs
414.107
184.954
599.061
414.107
185,522
599.629
$68
568
Unre5tri￿ed Restrlcted
2020
2020
Total
2020
kDvity costs
Support ¢osts
461.164
166,641
627.805
461.164
202..256
663.420
35.615
35,615
S Costs ol ¢harltsblo aclNiti•s by'actlvity typ•
"Total
Funds
2021
Totsl
Funds
2020
Genèral lunds
YoLng Ca￿($
Goveftiance ￿$1$
598.361
568
700
599,629
642.886
19.834
663.420

CROSSROADS TENDRING & COLCHESTER LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
6 (outgoingvlncomlng rnsourc￿ for th• y
This is srated aftw chan•r¥J'.
2021
Total
2020
Total
Staff pension ¢ontrityJtions
oop￿Clat(0n
Audilorfs rern¢rntson'.
audit of the finawal s￿*Ments
6.202
6.845
1,495
700
7.764
9.040
7 Staff ¢osts and omolwn•nts
Total staff e¢>sts were as follows:
2021
2020
Wages and salarie$
0ty18r pension co$15
538.599
3,769
S42.368
501.386
3.769
505.155
8 Partlculars ot •mploy¢es:
The avefage wmber of emplo￿5 durin9 the y*ar. cakxjlated ￿ trte basis of fl￿ brne equNalents.
wa$ as Ic41ows'.
2021
No.
2020
No.
Number of other staff - d•finabie
No em￿05£¢ f￿9}Ved remunerabon ofmore than £60.IXKI [￿ringthe sEar12020- Nil}.
9 Tanglble.fixed assets
Computer
E4ulpm•ftt
Fixtures &
Fittings
Motor
V•hi¢tes
Total
Cost
Balance at Isl Apnl 2020
Additions
DisFosals
8alan¢& al 31$1 March 2021
10,786
5.716
16,502
2.500
AGcumulAted De"pr•ciatit)n
Balance at 1stApril 2020
Depreaalion
Disposals
Balance at 31st Mar¢h 2021
9,938
255
14.384
191
417
10.193
4.637
417
15,246
Net book value:
at 315t ma.rch 2021
593
1.079
2.083
.3.756
at 31st Mar¢h 2020
1.270
2,118
io

CROSSROADS TENORING & COLCHESTER LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
10 Debtors
2021
Total
2020
Total
Trada Debtors
5,644
3,719
3.719
11 Creditors.. am¢)unt$ falling du•
withln on• year
2021
Total
2020
Total
Trade credit￿5
Accruals aThJ defeffed inc(*n•
37.283
37.283
22.493
22.952
12 Commitments und•r operating l•as•s
As 31 March 2021 the ¢oms)ony had anrKBI commitrnenls urKJer nw-can¢elJabfe operating leases a5
set out below.
Land & buildings
2021
Totsl
2020
Total
Operating leases ex[#￿.
After moro than S ye
8,552
13 Regtrict•d ineom• funds
Balan￿ at
01-Apr-20
Balane• at
314lar-21
Income EX￿nditure Transfers
Fowler Smrth
Catalyst
Young Carers
Restricte¢J Fund
471
471
16,000
33.217
49.688
16.000
33.785
34,256
16,000
14 Unrostrfcted Fncome funds
Balance at
01Apr-20
Balanco at
31.Mar-21
Income
Expendit•Jrn Transfers
General Funds
317.196
55Z,503
599.061
270,639
15 Reltht￿ Partl•s
There were no related pa(ties With￿ the yEar..
16 Gohng Concein
The tharfty is opwa.ting on a goirtr3 bags
11