Company registration nwnber: 04750114
Charity registration number.. 1103557
Age Concern Reading
known as
Age UK Reading
(A company limited by guarantee)
Annual Report and Financial Statements
for the Year Ended 31 March 2024
David Jones & Co 2018 Limited
The Centr¢
Reading Road
Eversley Centre
Hampshire
RG27 ONB

Age Concern Reading
known as Age UK Reading
Contents
Reference and Administrdtive Details
Trustees, Report
2to9
Independtnt Examinees Report
io
ststement of Financial Activities
Balance Sheet
12
Notes Éo the Financial Statements
13to23

Age Concern Reading
known as Age UK Reading
Reference and Administrative Details
Charlty Registratlon Number
1103557
Company Registration Number
04750114
The charity is incorporated in England.
Walford Hall
Carey Street
Reading
Berkshire
RGI 7JS
Registered Office
Independent Examiner
David Jones & Co 2018 Limited
The Centre
Reading Road
Eversley Centre
Hampshire
RG27 ONB
Page I

Age Concern Reading
known as Age UK Reading
Trustees, Report
The trustees, who are directors for the purposes of ￿MpanY law. PTesent the annual report together with the
financial statements of the charitable company for the year ended 31 March 2024.
Objectives and activities
Objects and aim
In setting objectives and planning activities, tbe Trustees have given careful consid¢ration to the Charity
Commission's general guidance on public benefit. The key objective of Age Concern Reading trading as Ag¢
UK Reading (and henceforth referred to in this document as "Age UK Reading") is to promote the welfare of
older people within the greater Reading are&
Public benefit
Age UK Reading has continued to provide a range of much valued services to older people in the Reading area
as outlined below. Thanks and acknowledgement rnust go to the donors, funders and supporters of Age UK
Reading. and also to Age UK nationally, for their continued support.
The trnstees confirni that they have complied with the requirements of section 17 of the Charities Act 2011 to
have due regard to the public benefit guidance published by the Charity Commission for England and Wales.
INFORMATION AND ADVICE
Age UK Reading provides thi5 free. confidential. and irnpartial flagship service to older people. their families
and careTS. The Information and Advice Service is available to anyone over the age of 50 in the Reading area
and is provided by telephone. and email. We also tske in queries via our many other services throughout tbe
year.
Enquiry contacts for tbe year (April 2023 to March 2024) totalled 8.155 from 1.833 clients. a signiflcant
increase on last year. We continue to do more work with the funding for this service staying the same since
2016. The Cases also continue to present as more complex.
The ¢ost-of-living crisis ¢onlinues to put both the organisation and our clients under increased pressure.
In addition to our "standard" Information and Advice service. we have successfully tendered for the Carers
Inforn]alion and Advice service. We are working on tbis as one part of the new Carers Partnership. which
comprises ourselves. Age UK Berkshire, Reading Mencap and Conllnunicare. The contract started on 1st of
November 2022. We have continued this year to deliver a respected seNic¢ in increasingly desperate
circurnstances as the Adult Social Car¢ system remains under huge pressure. The s¢rvice r¢gularly attracts
prdise and the partnership between the 4 charities is exemplary.
POP IN
During 2023 and 2024 this group bas continued to thrive with over 20 members who often feedback how much
they enjoy coming to the group and ofien Teconllnend it to friends. It provides a space for people to come
together and socialize, as well as taking part ID a variety of activities including singing and movement wbich is
beneficial to their health and ivellbeing. We also get referrals from social services, mental health workers and
local GP services.
We have recently Telocated the group to The Oasis Centre in Carey Street, Reading and have been made to feel
very welcome by the Church community who the centre. The clients are settling in and enjoying the new
bright and cosy environment and the oppottsnity to use some of the Oasis facilities e.g. snooker tablelgames.
In December 2023 the clients were invited to Christmas lunch and entertainment kindly sponsored by Visa U.K.
Page 2

Age Coneern Reading
known as Age UK Reading
Trustees, Report
We had a visit in May 2024 from the local Citizens Advice Reading VAK) gave an overview on the services they
provide. as well as a focused discussion on Energy Help which was well received and prompted a nun)ber of
questions, and son]e clients opted to have a sho¢_PTivate dÈscussion with the speaker.
MCST DEMENTIA GROUP
These groups bave continued to develop rapidly over 202312024. MCST stands for Maintenance of Cognitive
Stimulation Th¢rapy. It is designed as a continuation of the time limtted CST course the NHS provides in some
areas. We have tried to set up our MCST on a model that also Provides an opportunity for respite for carers. Our
third group was established at tbe end of 2023 and the fourth in June 2024. In tern￿ of location. we now have 2
groups in Woodley, l in Reading and our m05t Tecent in Caversham. Plans are afoot for a 5th group. Ref￿TalS
are ongoing from the NHS Memory Clinics, Alzheimers Society Social workers and word of mouth. We
regularly receive feedback that is extremely positive.
STAR GROUP
During 2023 12024 the STAR group has continued to develop and now has a nun]b¢r of new members. with
more waiting to com¢ on board. We offer the first session as a free taster so that people can try out and see
whether it is for them. The majority do convert and become regular members.
It Provides an opportunity for clients who are sometimes less able to come along and engage in physical and
mental activities, including craft games. noodle football! etc.
Memb¢TS of the group also attended the Xm&s Lunch at Visa in 2023.
IL4PPY FEET
Age UK Reading Happy Feet provides a local toenail cutting service to people over the age of 50, who need
help cutting their toenails and do not need full chiropody services. The feedback for this service is
overwhelmingly positive and we are aware it has a large ripple effect in tern￿ of the wellbeing it Sends through
the community. The moment of human contact and conversation at the appointment is looked forward to by
many of our clients. The improved condition of their feet empowers them to stay active and Connected to their
wider community. There is also an obvious link to the prevention of accidental falls. Since lockdown in March
2020, we have gradually rebuilt the Happy Feet Service and increase the number of clients we see. It Currently
stands at nearly 900 clients.
Our venues
The Weller Centre - Caversbam
Park URC - Earley
Birches - Woodley￿arIeY
Southcote Family Church - Southcote
Bullbrook Community Centre- Bracknell- Closed December 2023
Norrey's Church - Wokingham- Tempor2rlly suspended March 2024
In December we had to close our venue in Bracknell as we no longer had staff to cover this area.
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Age Concern Reading
known as Age UK Readlng
Trustees, Report
In January 2024 we opened a venue at Norreys Church in Wokingham but had to suspend this in March 2024,
again due to staff shortages.
We had 12 nail cutters in totsl in April 2024 and were W0￿]ng to build each session that we rjn to 4 cutters per
session and 5 at our busiest venues. However. we lost 5 nail cutters in May. June and July 2024. This meant we
had lo suspend our services in Wokingham. We have since employed 2 new nail cutters. so we are back up to 9.
Our aim is to Teopen Wokingbam by the end of 2024 or early 2025.
We are in the process of switching the Happy F¢et services to an onlin¢ application called Fresha which should
help to streamline the booking service and help it to run more efficiently.
SHOPPING
When lockdoivn started in March 2020 it came to light that many elderly people were unable to leave their home
independently to go out and do their shopping &% they had to isolate. So. we decided to set up a team of trained
and vetted volunteers who could go and shop for them. This was set up quite quickly and was a work in progress
as we went along. We started with one shop and then built tbe service around the needs of the client.
After the first lockdown was lifted, we look¢d at the importance of the shopping service for clients who Could
not shop for themselves and looked at ways that we could continue with this and offer it as part of the AUKR
service. We set in place a small shopping charge for those ivho wanted to continue to be supported by AUKR
and its volunteers.
The service nms on a much smaller scale with only 4 shops a week and 3 volunleers. We plan to keep this in
place for the 4 clients that depend on the seryice.
BEFRIENDING
Our befriending service is committed to providing companionship and support to socially isolat¢d and lonely
older adults in the greater Reading area. We match volunteers with older individuals based on shared interests
and arrange regular phone calls or visits. Depending on their needs, some older adujts receive calls, some
receive visits, and some benefit from both.
In January 2024, we implemented Volunteero, an app-based volunteer management systeDL which has improved
volunteer visibility. m8nagem¢nt, alld support. This system offers several benefits, including centralised systems
where client and volunteer profiles are linked and stored in one place. Additionally, we have a streamlined
onboaTding process that is easy to Irack. Volunleero also enhances security, as applications and reports are
encrypted and sent directly to the Cloud, bypassing emails. Consequently, email traffic to and from volunteers
has significantly reduced. allowing the team more time to review and support the business rather than being
overwhelmed with spreadsheets and administrative tasks.
Page 4

Age Concern Reading
known as Age UK Reading
Trustees, Report
Total number of conts¢ts
Starting in January 2023, we implemented more accuTate. robust, and auditable reporting, making comparisons
with previous years potentially misleading IegardiDg the level of activity. For the year to March 2024, we
recorded 2,100 contacts, nearly evenly split between telephone befriending and face-to-face visits. This is
significant sbift from the previous year. where telepbone befriending made up 84/0 of the contacts. As life has
reknrned to normal. we've seen a decline ID telephone befriendillg reques￿ with most new refettals prefening
in-p¢rson meetings.
Service Users (Befriendees) at 31st March 2024
Gender Number
Male 17 (120/0)
Female 62 (780/0)
Total 79
Age range 64 - 102
Median age 83
At the end of tbe year, we had 79 active service users, with 12 more on the waitlist due to a shortage of suitable
volunteers in their local area. Calls and visits have remained consistent tbroughout the year, with strong
follow-ups to ensure volunteers submit their Teports. Since implementing Volunteern, volunteers receive
reminders if their reports are delaye(L leadiug to an increase in the number of reports submitted.
Volunteers (Befrienders)
Gender Number
Male 9 (160/0)
Female 49 (840/0
Total 58
It's encouraging to see an tncrease in male volunteers. However. re¢witing and relaining volunteers remain5 a
challenge. Although we onboarded several new volunteers throughout the year, we a150 lost a similar number,
resulting in stalled groth. Additionally, a significant amount of time is spent onboarding volunteers who
initially have time to spare but later decide not to volunteer once they start WOTking. Volunteer recruitment
continue5 to be a priority, with tsrgets set for the remainder of 2024 to achieve real growth. This effort faces its
own challenges. as many potential volunteers work full-time and have limited availabiIity, despite their
eagerness to give back to the community.
GARDENING
Gardening continues to be a popular project and is growing slowly. We are in the process of adding our third
gardener.
Page 5

Age Concern Reading
known as Age UK Reading
Trustees, Report
HOMESHARE
We have continued to recexve expressions of interest for this exciting service, and we still have a passion to get
it started properly in Reading. Ivhilst we have been responding to leads where we can, we have had no
dedicated resource to develop this service and so it has been slow progress. This year it is our aim to fijnd a
COOTdinator to dedicate proper time and energy to this service and get il properly off the ground.
CARER'S INFORMATION AND ADVICE
Since November 2022 we have held the Carer's Infomation and Advice contract alongside our partners, Age
UK Berkshire, Communicare and Reading Mencap. We have developed and improved the service significantly
since then and continue to do so. We received 223 referrals in the last 12 months and found that many of the
clients are in dire need of help and at their wits end. We receive regular positive feedback and Continue to work
with partners and RBC to improve the service.
VOLUNTEERS
Our volunteers continue to be the life blood of all we do. Without a strong volunte¢r group, no charity can fulfil
its Potenlial. Our volunteer5 continue to do proud. We would like lo take this opportunity to thank all of our
volunteers for their continuin8 SUPPOrt and hard work as we try to improve the lives of older people in Reading.
We continue to nm regular "thank you" events for volunteers. Our volunteers bring energy and life to Age UK
Reading. supporting our staff to deliver arnazing results.
PARTNERSHIP WORKING
We continu¢ to value our close partneTships with other local charities in the area. We CODtinue to be active in tb¢
Reading Dementia Partnership, the Loneliness and Social Isolation group, RAN, and other local actlV15t groups.
We have also continued to work in local fimding partnerships this year. working with others to deliver contracts
through Éhe Councils "Closing the Gap" funding round as well as our successful tender to win the Carers l and
A. We value the strength that Comes from unity as well as the highly valued expertise that our partners bring to
the table. Without our partners we could not provide the comprehensive and holistic service that we offer to
local people.
WALFORD HALL
Ownership of Walford Hall has moved from Reading Association for the Blind to Berkshir¢ Vision following a
merger of those organisations. Berkshire Vision have since let the Hall lo a ihird party meaning we have had to
relocate 3 of our services (which we managed to do successfully without a break in service). We continue to
utilise the back-office section of Walford Hall but no longer have access to the main hall area.
Page 6

Age Concern Reading
known as Age UK Reading
Trustees, Report
DONATIONS RECEIVED
During the year ending 31 Marcb 2024 the charity has once again received a very welcome level of donations
fron] organisati_onal donors and from Age UK Reading Clients and members of the public. To all these
benefactors we extend our heartfelt thanks. Your support Ii&s been critical to survival.
The organisational donors are as follows." Reading Bicycle Kitchen, Reading Tilehurst Heigbts (E) Towns
Women's Guild, Gillette UK Ltd and Verdant Financial Planning.
The Age UK Reading clients and members of the public ale as follow5: B Pollard. C Moulsley. D Bullock, E
Calationo, F Thomas, J Char(t K Webb, P Tucker and P Dooley, along with many other donations that we have
received alongside our services for our Happy Feel STAR club and Pop In clients, and our wonderful
Volunteers who participated in our special Volunteets, evenL
Financial revieiv
The Financial Statements for the year ending 31 March 2024 show a net surplus of £28.560 (2023: deficit of
£{44,506)).
Policy reserves
In order to ensure that we meet commitments to service users and to the staff, the Tn￿tee5 have a policy of
aiming to maintain total unrestricted reserves. at a level of 12 months of expenditure. The Cu￿ent level of
reserves excluding restricted funds represents 4 months. Unrestricted reserves of £93,609 (2023: £43,589) were
held at the year end and restricted reserves were £10.606 (2023.. £32.066).
Age UK Reading plans to increase the level of reserve5 over ￿tUre periods to rebjrn to the target level of 12
months. We plan to do this though a mixtur¢ of fUnd￿lsing. and an increas¢ in income generating activities.
Plans for futhre periods
Aims ondkey objectivesforfu¢ureperi041s
Having made a surplus last fmancial year, we continue to work hard OJ developing income generdting services
and ￿ndraisIng. So far. we are on budget for tbis year and have big plans for the future. We now p12n to
consolidate our post Covid position, developing our income generating s¢rvice5 to increase our stability, whilst
investing ¢neTgy in fundraising to drive advances in technological efficiency and developin8 the charity into
exciting new areas.
Going eoncern
The Trustees consider that there are no material uncertainties about the charitable Companys ability to continue
as a going concern.
The Board of Trustees have considered the W0￿]ng capital and Cashflow requirements and consider that the
current and forecast cash resources are sufficient to cover the working capital requirements of the Charity for at
least 12 months. They have therefore Continued to adopt the going concem basis in preparing their financial
ststements.
Page 7

Age Concern Reading
known as Age UK Reading
Trnstees, Report
Trustees and officers
The trustees and officers serving during the year and since the year end were as follows:
Trustees..
Mr J Wilknnson
Mr G Lightfoot
Mrs K Bews
Mrs B Hobb5 (Resigned 2 May 2023)
Mr B Shrestha (appointed 30 July 2024)
Strueture. governance and management
Recruitmenl and appoinlmenl oftruslees
To recrnit our Trnstees we advertise the rol¢ on social media, our website and on third party sites like Reach
Volunteering. and Reading Voluntary Action. We use a role profile and person specification so the candidate
knoivs what we are looking for. When an expression of interest is received the candidate has an infornial
telephone conversation with the CEO and is invited to apply on a volunteer appli¢ation form. They then meet
the CEO for a Conversation about the role and their candidacy. If this is seen to go well they then meet with the
CEO and the Chairnian for a further conversatioL The aim of this conversation is for both sides to assess
whether the person is right for the role and to allow both parties to learn more about each other. in particular
their skill-set. motivations, and what they hope lo bring to the role. The candidate then meets the CEO for
thorough induction to the organisation and issued with a copy of The Essential Trustee. We go through the key
legal inforniation and the Fit and Proper Person forni is signed. The candidat¢ will be off¢red locally available
trustee training and attend an Age UK induction at a national level in London when available. If it is agreed that
the candidate is suitable then we ask them to attend 3 board meetings before the board agree on whether to
accept the person as a trustee designate. If accepted the person's nomination is then voted on by members at the
next AGM. We have found this system Works well.
Key management personnel are Chief Executive Officer. Finance Officer, and service co-ordinators.
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Age Concern Reading
known as Age UK Reading
Trustees, Report
Major nsks and managemenl of¢ho3e risks
The T¥ustee5 have in p.lace a man4o¢ment proc.ess.to asse5s.Iisks aud iDwlement zisk. management strategies.. .
The process includes reviews by Trustees and charity officers and identifies the types of risk that Age UK
Reading faces. It prioritises them in ternls of likelihood of OCCUTrence and potential impact. and identifies means
of mitigating these risks.
The Charity has been agile in its Tespons¢s lo the legacy of the pandemic and has managed to obtain additional
grant donations which have enabled it to actively and fiilly support its clients. The recently introduced systems
to engender staff w¢llbeing have enabled all to respond positively to challenges as they have arisen.
Statement of trustees, responsibilities
The twstees (who are also the directors of Age Concern Reading for the purposes of company law) are
responsible for preparing the trustees, report and the fman¢i21 statements in accordance with applicable law and
United Kingdom Ac¢ounting Standards (Unsted Kingdom Generdlly Accepted Accounting Practice), including
FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland"
Company law requires the t￿SteeS to prepare financial statements for each financial year. Under company law
the trustees musl not approve tbe financial statements unless they are satisfied that they give a true and fair view
of the state of affairs of the charitable company and of the incoming resources and application of Tesources,
illcluding its in¢ome and expenditure, of the ¢kwitable company for that pertod. In preparing these finaucial
statements, the trustees are required to:
select suitable accounting policies and apply them consistently"
obs¢rv¢ the methi)ds and principles in the Charities SORP;
make judgements and estimates thal are reasonable and prudent.
State whether applicable accounting standards, comprising FRS 102 have been followed, subj¢¢t to any
material departures disclosed and explained in ihe financial statements- and
prepare tbe f￿ancIal staternents on the going concern b￿lS unless it is inappropriate to presume that the
charitsble company will Continue in busines5.
The t￿SteeS are Tesponsible for keeping proper accounting records that can disclose with reasonable accuracy at
any time the financial position of the charitable company and enable them to ensure that the financial statements
comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable
cornpany and hence for taking reasonable steps for the prevention and detection of fraud and otlier irregularities.
The trustees are responsible for the maintenance and integrity of the corporate and financial inforniation
included on the charitable company's website. Legislation governing the preparation and dissemination of
financial ststements may differ from legislation in other jurisdictions.
The aDnual report was approved by the trustees of the clwity on .
d Si￿ed on its behalf by:
Mr J Wilkinson
Trustee
Page 9

Age Concern Reading
known as Age UK Reading
Independent Examiner's Report to the trustees of Age Concern Reading ('the
Company,)
I report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March
2024.
Responsibilities and basEs of report
As the chaEity'S trustees of the Company (and also its directors for the PUTposes of company law) you are
responsible for the preparation of the accounts in a¢¢ordance with the requirements of the Companies Act 2006
{'the 2006 Act,).
Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of th¢
2006 Act and are eligible for independent examination, I report in respect of my examination of your charity'5
a¢¢ounts as carried out under section 145 of the Charities Act 2011 ('the 2011 Act.). ID carrying out my
examination I have followed the Directions given by tbe Charity Commission under section 145(5)(b) of the
2011 Act.
Independent examiner's statement
Since the Company's gross income exceeded £250.000 your exan)iner must b¢ a member of a body listed in
section 145 of the 2011 Act. l Confirni that l am qualified to undertake the examination becawe I am a member
of FCCA, which is one of the listed bodies.
I have completed my examination. I confirni that no matters bave come to my attention in connection with tbe
examination giving me cause to believe:
accounting records were not kepl in respect of Age Concern Reading as required by section 386 of the
2006 Act. or
2. the accounts do not accord with thos¢ records: or
3. the accounls do not comply with the accounting requirements of section 396 of the 2006 Act other than
any requirement that the accounts give a 'true and fair view, which is not a matter considered as part of an
independent examination- or
4. the accounts have not been prepared in accordance with the methods and principles of the Statement of
Recommended Practice for accounting and reporting by charities [applicable to charities preparing their
accounts in accordance wilh the Financial Reportin8 Stsndard applicable in the UK and Republic of
Ireland (FRS
2)].
I have no
should b
s and have come across no other matter5 in connection with the examination to wbich attention
in thts report in order to enable a proper understanding of the accounts to be reached.
Antony Weller
FCCA
Th¢ Centre
Reading Road
Eversley Centre
Hampshire
RG27 ONB
Date:.
Page 10

Age Concern Reading
known as Age UK Reading
Statement of Financial Activities for the Year Ended 31 March 2024
(Including Income and Expenditsre Account and Statement of Total Recognised Gains
and Losses)
Unrestricted
funds
Restricted
funds
Total
2024
Note
Income and Endowments from:
Donations and legacies
Charitable activities
Inv¢slment income
12.549
240,824
71
12,549
294,759
71
53,935
Totsl income
253,444
53,935
307,379
Expenditure on:
Charitable activities
(203.424)
(75,395)
(278,819)
Total expend1ft￿e
{203,424)
(75,395)
(278,819)
Net incom¢/(expendithre)
50,020
(21,460}
28,560
Net movement in fimds
50,020
(21,460)
28,560
Reeoneiliation of funds
Totsl fimds brought fotward
43,589
32,066
75,655
Total funds cauied forward
13
93.609
Unrestricted
funds
10,606
Restricted
funds
104,215
Total
2023
Note
Income and Endowments from:
Donations and legacies
Charitable activities
Investrnent income
18.030
144,384
198
18,030
196,104
198
51.720
Total income
162.612
51,720
214,332
Expenditure on:
Charitable activities
(209,436)
(49,402)
(258,838)
Total expendituie
(209.436)
(49,402)
(258,838)
Net (expenditure)/income
(46.824}
2.318
(44,506)
Net movement in fimds
(46,824)
2,318
(44,506)
Reconciliation of funds
Total fimds brought fonvard
90.413
29.748
120,161
Total fi￿d$ carried forward
13
43.589
32.066
75,655
All of the charity's activities derive from continuing operations during the above two periods.
The notes on pages 13 to 23 forni an integral part of these financial statements.
Pagell

Age Concern Reading
knoivn 2s Age UK Reading
Olegistration number: 04750114)
Balance Sheet as at 31 March 2024
2024
2023
Note
Fixed asset5
Investments
Current assets
D¢btors
Cash at bank and in hand
io
15.515
116,195
6,617
95,094
131,710
101,711
Creditors: Amounts falling due witbiD one year
12
(27,496}
(26,057
Net curreDt assets
104,214
75.654
Iyet assets
104,215
75,655
Funds of the tharity:
Restrleted income funds
Restricted funds
10,606
32,066
Unrestricted income funds
Unrestricted funds
93,609
43.589
Total funds
13
104,215
75,655
FOT the financial year ending 31 March 2024 the charity was entitled to exemption from audit under section 477
of the Companies Act 2006 relaling to small companies.
Directors, Tesponsibilities:
The members have not requiTed the cbarity to obtain an audit of its accounts ftir the year in question in
accordance with section 476. and
The directors acknowledge their responsibilities for complying with the requirements of the Act with respect
to a¢¢ounting r¢¢ords and th¢ preparation of accounts.
The finan¢jal statements on pages 11 to 23 were approved by the trustees, and authorised for issue on
G ..1￿(￿ ￿.￿kd Si￿¢d on their behalf by:
Mr J Wilkinson
Trustee
The notes on pages 13 to 23 fom an integral part of these financial statements.
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Age Concern Reading
known as Age UK Reading
Notes to the Financial Statements for the Year Ended 31 March 2024
I Charity stat.us
Thc charity is limited by guaL7lltee, incoryorated in England. and consequently does not have share capital. Each
of the t￿Ste¢S is liable to contribute an amount not exceeding WLI towards the assets of the charity in the event
of liquidation.
The address of its registered office is:
Walford Hall
Carey Street
Reading
Berkshire
RG17JS
These flllancial ststsments were authorised for issue by the trustees OD 6 November 2024.
2 Accounting po]icies
Summary of significant 2C¢Ollnting polieies and key 2C¢OUDting estimates
The principal &couuting poli¢ies applied in the preparation of these fiJ)ancial statements are set out below.
These policies have been consistently applied to all the years presents4 untes5 Otherwise statr(L
Statemeut of compliance
The financial 5tstements have been prepared in accordance with Accounting and Reporting by Charities..
Statement of Recommended Practice (applicable to Glwities preparing their accounts in accordance with the
Financial Reporting Sts￿d￿d appltcable in the UK and Republic of Ireland (FRS 102)) (issued in October 2019)
- (Charities SORP (FRS 102)), the Financiat Reporting Slandard applicable in the UK and Republic of Ireland
(FRS 102) and the Conlpanies Act 2006.
BASIS of preparation
Age Concern Reading meets the definition of a public benefit entity under FRS 102. Assets aad Iiabiliti¢s are
initially recognised at historical cost or transaction value unles5 otherwise stated in the relevant accounting
policy Thote5.
Going concern
The trustees consider that there are no n￿rial uncertainties about the charity's ability to continue as a going
oncern nor any signifiwit areas of un¢erlainty that affect the carrying valu¢ of &£sets held by the charity.
llcome and endoTrvments
All income is recognised once the charity has entitlement to the income, it is Probable that th¢ income wÉtl be
received and the amount of the income receivable ¢an be measured reliably.
Page 13

Age Concern Reading
known a5 Age UK Reading
Notes to the Financial Statements for the Year Ended 31 March 2024
DonalionN andlegacies
Donations are recognised when the clwity h&8 been notified in ￿lI]ng of b)th the amount and settlement date.
Ill the event that a donation is subject to Conditions that require a I￿¢1 of performance by the ¢harity before the
charity is entitled to the fimd5, the income is deferred and not recogn15ed until either those conditions are fully
met. or the fulfilment of those Conditions is wholly within the control of the charity alld it is probable that these
nditions will be fL￿filled in the reporting period.
Jnveslment income
Dividends are recognised once the dividend has been declared and notification has been received ofthc dividend
due.
Expenditure
All expenditure is recognised once the￿ is a legal or constructive obligation to that expenditure, it is probable
settlement 15 required and the amount can be measured reliably. All costs are allocated to the applicable
expenditure heading that aggregats similar costs to that category. Where costs cannot be directly attrkbuted to
particular headings they have been allocated on a basis consistent with the use of resources, with central staff
costs allocated on the b&sis of titne spenL and depreciation charges allocated on the portion of the asset's use.
Other support Costs are allocated based on the spread of staff costs.
Cht7riiable acliviliag
Charitable ¢xpenditure wmprises costs incurred by the charity in the delivery of its activities and services
for ils beneficiaries. It includes both costs that can be allocated directly to su¢h activities and those costs of an
indirect nature necessary to support them.
Taxatlon
The Charity is considered to pass the tests set out in Paragr¥h I Schedule 6 of the Finance Act 2010 and
therefore it meets the d¢fiDition of a Charitable company for UK cotporation tsx purposes. Accordingly. the
charity is Potentially exempt from t&Yation in respect of income or capital gain5 received within categorie5
covered by Chapter 3 Part I l of the Corporation Tax Act 2010 or Section 256 of the Twtion of Chargeable
Gains Act 1992, to th¢ extent that such income or gaiJL8 are applied exclusively to charitable Purposes.
Depreciation and amortisation
Depreciation is provided on taagible fixed as5¢ts so as to ￿lte off tbe wst or valuatioffj less any estimated
residual value, over their expected useful economic life ￿ follows:
Asset cla58
Offi¢e equipment
Depreciation method Ind rF4te
200/0 sti7ight line basis
Fixed 4sset investments
Fixed asset investments, other than progranime related investments, are included at market vaIue at the balance
sheet date. Realised gains and losses on inveslm¢nts are calculated &8 the difference between sale5 proceeds and
their maTket value at the start of the year, or their subsequent C05L and are charged or credited to the Statement
of Financi￿ Activities in the period of disposal.
Unrealised gain5 and losses represent the tnovement in market values during the yrar and credited or
charged to the Statement of Financial Activities based OD the market value at the year end.
Page 14

Age Concern Reading
known as Age UK Reading
Notes to the Financial Statements for the Year Ended 31 March 2024
Trade debtors
Trade debtors are amounts due from customers for merchandise sold or services perfornied in the ordinary
"course of business.
Trade debtors are recognised initially at the transaction price. They are subsequently measured at amortised cost
using the effective interest method, less provision for impaitmenL A provision for the impainnent of trade
debtors is established when there is objective evidence that the charity will not be able to collect all amounts due
accoTding to the original temis of the receivables.
Cash and cash equivalents
Cash and cash equivalents comprise cash on hand and call deposits, and other short-tem) highly liquid
inv¢stmentS that are readily convertible to a knovm an]ount of cash and are subject to an insignificant risk of
change in value.
Trade creditors
Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of
business from suppliers. Accounts payable are classified as current liabilitie5 if the charity does not have an
unconditional right, at the end of the reporting peri￿ to defer settlement of the creditor for at least twelve
months after the reporting date. If there is an unconditionaI right to defer settlement for at least twelve months
after the reporting date. they are presented as non-current liabilitÈes.
Trade creditors are recognised initially ai the transaction price and subsequently measured at amortised cost
using the effective interest metho(L
Borrowings
Interest-bearing borrowings are initialty recorded at fair va]ue, net of transaction costs. Tnterest-bearing
bO￿owingS are subsequently carried at amortised ¢osL with the difference between the proceeds, net of
transaction costs, and the amount due on redemption being recognised &s a charge to the Statement of Financial
Activities over the period of the relevant borrowing.
Interest expense is recogt)ised on the basis of the effective interest method and is included in interest payable
and similar charges.
BoTTowings are classified as current liabilities unless the charity has an unconditional right to defer settlement of
the liability for at least twelve months after the reporting date.
Fund strncture
Unrestricted income fimds are general fimds tbat are available for use at the t￿SteeS discretion in fijrtberance of
e objectives of the charkty.
Reslricled income fimds are those donated for use in a particular area or for specific purposes, the use of which
is restricted to that ar¢a or purpose.
Page 15

Age Concern Reading
known as Age UK Reading
Notes to the Financial Statements for the Year Ended 31 March 2024
3 Income from donatlons and legaefies
Unrestricted
funds
General
Total
funds
Donations and legacie5'
Donations from individuals
12,549
12,549
Total for 2024
12,549
12.549
Total for 2023
18.030
18,030
4 Income fron) Charitable activities
Unrestrieted
funds
General
Restiicted
funds
Total
2024
Total
2023
Reading Borough Council tenders
Activity Clubs income from
clients
Project income
Shopping Service income
Fundraising activities
Grants receivable
Grants receivable
Grants receivable
81.342
81,342
51,868
20,346
122.383
2.337
4,416
20,346
122,383
2.337
4.416
7.499
46,436
10,000
4,062
75,144
1.310
7,499
46.436
51,720
12,000
10,000
240,824
53.935
294,759
196,104
5 Investment income
Unrestrlcted
funds
General
Total
funds
Interest receivable and Simil￿ income.
Interest receivable on bank deposits
71
71
Total for 2024
71
71
Total for 2023
198
198
Page 16

Age Concern Reading
known as Age UK Reading
Notes to the Financial Statements for the Year Ended 31 March 2024
6 Eipenditure on Charitable activlties
Unrestricted
fullds
General
Restricted
funds
Tot
2024
Total
2023
Wages and salaries
Wages and salaries
Staff NIC {Employers)
Staff NIC (Employers)
Staff pensions (Defined
contribution) - pension scheme I
Staff pensions (Defmed
contribution) - pellsion schem¢ I
Staff welfare and other staff costs
Rent
Rent
Office expenses
Office expenses
Other costs
Other ¢osts
Accountsncy fees
Independ¢nt examiner's fee
62.016
62.016
158,505
4,301
4297
49,402
138,206
158,505
4,301
4,297
11,311
1.092
1,092
4.706
4,706
4,407
10,540
2,441
2,441
7,339
1.345
7,694
4.200
12.818
4,465
3,600
7,339
15,456
1,345
7,694
3,524
4200
12,818
4,465
3.600
18,264
4,596
3,132
203,424
75,395
278,819
258,838
7 Staff costs
The monthly averdge number of persons (including senior rnanagement / leadership team) employed by the
charity during the year expressed as full time equivalents was as follows:
2024
2023
Total Staff
20
22
No employee received emoluments of more thaD £60,000 during the year.
Page 17

Age Concern Reading
known as Age UK Reading
Notes to the Financial Statements for the Year Ended 31 March 2024
8 Taxation
The charity is a registe￿d chatity and is therefore exempt from Lwtion.
9 Fixed asset investments
2024
2023
Sh&Tes in group undertakings and participating interests
Shares in group undertaktngs and participating interests
Subsidiary
undertakings
Total
Cost
At I ApTiI 2023
At 31 March 2024
Iyet book value
At 31 March 2024
At 31 March 2023
Detsils of undertakings
Details of the investments in which the charity holds 20Q/o or more of the nominal value of any class of share
capital are as folloivs-
Country of
incoryoration
Proportion of voting rights Princlpal
and shares held
activlty
Undertaking
Holding
2024
2023
Subsidiary undertaking5
Age UK Reading
Trading Limited
Ordinary
shares
England
Donnant
Page 18

Age Concern Reading
known as Age UK Reading
Notes to the Financial Statements for the Year Ended 31 March 2024
10 Debtors
2024 2023 .
Trade deblois
Prepayments
ArKn)ed income
3,567
1,612
10,336
322
1,298
4,997
15,515
6,617
11 Cash and cash equivalents
2024
2023
Cash on hand
Cash at bank
172
116.023
190
94.904
116.195
95,094
12 Creditors: amounts falling due within one year
2024
2023
Trade ¢reditors
Other tsxation and social security
Other Creditors
Ac¢rua]s
283
5239
18,374
3,600
1,511
2,583
18,291
3,672
27,496
26.057
Page 19

Age Concern Reading
knoTrvn as Age UK Reading
Notes to the Financial Statements for the Year Ended 31 March 2024
13 Funds
Balance At I
April 2023
Incoming
resources
Resources
expended
Balance at 31
Marth 2024
Unrestricted funds
General
General fimd
43,589
253,444
(203.424)
93,609
Restrlcted funds
Community and Voluntary
Groups (CEV)
Awards For All
Restart
John Sykes Foundation
Sky Community Trust
Reading Rotary Community
Tilehurst Parish Council 2023
The Headley Trnst
Mccarthy Stone
RBC Reading Small Grants Fund
Age UK Winter Warmth
TilehuTSt Parish Council 2024
Age UK Cost of Living
Total restrlcted funds
9,066
10,000
3.000
(9,066)
{ i 0.000)
(2.000)
(1,000)
(2,000)
(1,000)
(1,000)
(5,000)
(3,330)
1.000
1,000
2,000
1,000
1,000
5,000
6,936
5.(K)O
1.000
3,606
5,000
(1.000)
1,000
10.000
29,999
(39,999)
32,066
53,935
(75,395)
10,606
Total funds
75,655
307.379
(278.819)
104,215
Pagc 20

Age Concern Reading
known as Age UK Reading
Notes to the Financial Statements for the Year Ended 31 March 2024
Balance at
31 March
2023
Balance at I
April 2022
Ineomillg
resources
Resources
expended
Transfers
Unrestricted funds
General
General fund
69,235
162.613
{209,437}
21.178
43,589
Designated
Designated fimd
21.178
(21,178)
Total unrestricted funds
90,413
162.613
(209,437)
43.589
Restricted
Community and Voluntary
Groups (CEV)
AwaTds For All
Restart
Age UK Cost of Living
Going Mobile
Coronation Remembered
Age UK MCST
Horneshare
19.061
(9.995)
9,066
10,000
3,000
10,000
10,000
4,000
{i.000)
i 0,000
4.815
4,344
22.560
(4,815)
(4.344)
(22.560)
{6.687)
6.687
Total restricted funds
29,748
51,719
(49.401)
32,066
Total funds
120,161
214,332
(258,838)
75,655
Page21

Age Concern Reading
known as Age UK Reading
Notes to the Financial Statements for the Year Ended 31 March 2024
The specific purposes for which the funds are to be applied are as follows:
CEV - This Clinically Extremely Vulnerable fund is to provide services to people with dementia.
Awards for All - Funding a new approach to creative. active. reslorative social activities for the most vulnerable
older people in Reading.
Restart - Restarting social club5 in Reading post lockdown.
John Sykes - A fund to provide lun¢hes and refreshrnents to a]1 social groups and to subsidise Pantomirne
attendees from the social groups.
Sky - To fund the active element of social groups, giving participants the opportunity to ty new activities and
hopefully get moving more.
Rotary - Provide health and safety equipment required to th¢ Happy Feet service.
Tilehurst PC 2023 - A fimd to ￿sist with the cost of pmviding Age UK Reading services to clients living in
Tilehurst.
Headley- To help fund the running of dementia clubs
Mccarthy Stone - Funding the set up and Djnning of a new dementia club
RBC R¢ading Small Grants Fund - To fund the set up and nmning of an additional dementia club in the Reading
area.
Winter WaTmth (Age UK) - Providing advice and resources to vu]nerdble people to keep them warn) throughout
the cold winter months.
Tilehurst PC 2024 - A fimd to assist with the cost of providing Age UK Reading services lo clients living in
Tilehurst.
Ag¢ UK Cost of Living - To support Age UK Reading to continue providing services helping older people with
th¢ rising cost of living.
The Designated Funds ivere established in 2016 to develop existing services and identify new service5 to
increase the income of Age UK Reading. Whilst we retain the entTepreT]euTial SPiTit and desire to develop, we
felt it prudent to reallocate these funds to our main Reserve in 202212023 until the posltion was further
recovered.
Page 22

Age Concern Reading
known as Age UK Reading
Notes to the Financial Statements for the Year Ended 31 March 2024
14 Analysis of net assets between funds
Unrestricted
funds
Ceueral
Total funds at--_
31 March
2024
Restricted
funds
Fixed asset investments
cll￿ent assets
Current liabilities
121.104
(27,496)
10.606
131.710
(27,496
Total net assets
93,609
10,606
104,215
Unrestricted
funds
General
Total fund5 at
31 March
2023
Restricted
funds
Fixed asset investments
Current assets
Current liabilities
69,645
(26,057)
32.066
101,711
(26,057)
Totsl net assets
43,589
32,066
75,655
15 Related party transactions
There were no related paty transactions in the y¢ar.
Page 23