Company number 5052691 Registered charity number 1103010
## **CITIZENS ADVICE BUREAU IN SWALE**
**FINANCIAL STATEMENTS**
**FOR THE YEAR ENDED 31 MARCH 2021**
## **CITIZENS ADVICE BUREAU IN SWALE**
## **CONTENTS**
||**Page**|
|---|---|
|Reference and administrative details of the charity,||
|its Trustees and advisors|1|
|Trustees' report|2 - 4|
|Independent examiner's report|5|
|Statement of financial activities|6|
|Balance sheet|7|
|Notes to the financial statements|8-18|
**CITIZENS ADVICE BUREAU IN SWALE**
Page 1
## **REFERENCE AND ADMINISTRATIVE DETAILS OF THE CHARITY, ITS TRUSTEES AND ADVISORS FOR THE YEAR ENDED 31 MARCH 2021**
## **Trustees**
Elected Members Trevor Payne (Chairman) Richard Calvert David Walker (Vice-Chairman) Irene Hall Michael Moore FCA - Treasurer Ruth Jenner (Retired 12th November 2020) Paul Miller (Appointed 26th January 2021) Ethan Dighton (Appointed 26th January 2021) Safiya Nelson (Appointed 27th April 2021) Representative Members Paul Stephen Swale BC (Appointed 17th September 2019) Tim Gibson Swale BC (Appointed 17th September 2019) Hannah Perkin Swale BC (Appointed 17th September 2019) Carole Jackson Faversham TC (Appointed 17th September 2019) Company Secretary Mark Hinton
## **Management Team**
Fiona Spall (Manager) Mark Hinton (Manager/Chief Officer)
## **Registered office**
Swale House East Street Sittingbourne ME10 3HT
## **Independent Examiner**
Mark Minus FCA MHA MacIntyre Hudson Chartered Accountants 71 New Dover Road Canterbury CT1 3DZ
## **Honorary Legal Adviser**
|**Honorary Legal Adviser**||
|---|---|
|David Walker MA(Cantab)||
|10 Harvey Drive||
|Sittingbourne||
|ME10 4UR||
|**Company registered number**|5052691|
|**Charity registered number**|1103010|
|**Citizens Advice Registered Number**|75/0016|
**CITIZENS ADVICE BUREAU IN SWALE**
Page 2
## **TRUSTEES' REPORT FOR THE YEAR ENDED 31 MARCH 2021**
The Trustees (who are also directors of the charitable company for the purposes of company law) present their annual report together with the financial statements for the year ended 31 March 2020. The Charity constitutes a public benefit entity as defined by FRS 102. This report has been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued on 16 July 2014 as updated through Update Bulletin 1 published on 1 January 2019, the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS102), the Charities Act 2011, the Companies Act 2006 and UK Generally Accepted Practice as it applies from 1 January 2019
## **Structure, governance and management**
## a) _Constitution_
The charitable company is registered as a charitable company limited by guarantee and was set up by a Memorandum and Articles of Association on 23 February 2004 and amended on the 23rd October 2018. In the event of the Company being wound up the Members are required to contribute an amount not exceeding £1.
The reference and administration information is set out on page 1 of the financial statements.
## b) _Method of appointment of election of Trustees_
The management of the charitable company is the responsibility of the Trustees who are elected under the terms of the Memorandum and Articles of Association, the Trustees are elected to serve a period of three years after which they must be re-elected at the next Annual General Meeting.
The Officers of the Trustee Board may not hold office for more than six year consecutive years. After the end of this period, a further two years must pass before any person can hold another office.
The Trustee's are all drawn from the Swale community, of whom up to three are nominated by Swale Borough Council and one is nominated by Faversham Town Council. Efforts are made to ensure that there is balance in terms of the areas within the community from which Trustees hail and also in the skills that they bring to Citizens Advice Swale.
- c) _Policies adopted for the induction and training of Trustees_
All new Trustees receive an induction pack which includes
- the obligations of Trustees
- the main documents which set out the operational framework for the Charity including Memorandum & Articles
- the Aims, Principles & Policies Training Pack
Training sessions on the obligations of new Trustees and/or the work of the Charity are held prior to Board meetings when appropriate.
## d) _Organisation structure and decision making_
Citizens Advice Bureau in Swale (trading as Citizens Advice Swale) is organised with a Board of Trustees comprising a minimum of 3 members up to a maximum of 15 to oversee policy and planning. During this reporting period the Board consisted on average of 11 members who met four times a year. The Managers and up to four staff representatives also sit on the Board, but they have no voting rights. A finance and staffing subcommittee meets quarterly to consider relevant matters and prepare recommendations for the full Board. A Strategy and Performance sub-committee considers aspects of the future direction and shape of the organisation, including service delivery channels and premises, to advise the Board in such matters. The Managers are appointed to strategically manage and supervise the day to day administration of the organisation.
Page 3
## **CITIZENS ADVICE BUREAU IN SWALE**
## **TRUSTEES' REPORT FOR THE YEAR ENDED 31 MARCH 2021**
## **Structure, governance and management (continued)**
## e) _Risk assessment_
The Trustees have assessed the major risks to which the charitable company is exposed, in particular those related to the operations and finances of the charitable company, and are satisfied that systems and procedures are in place to mitigate exposure to the major risks.
Procedures are in place to ensure compliance with the health and safety of all staff, clients and visitors. The quality of advice given to clients is assured through adhering to the Citizens Advice Membership Scheme.
## **Objects of the Charity for Public Benefit**
The Charity's objects are to promote any charitable purpose for the benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Swale and surrounding areas.
In order to realise this public benefit, general and specialist advice is provided by telephone, email and (when possible) by face to face appointments at the Charity's locations in Sittingbourne, Sheerness and Faversham. Advice services are supplemented by training and support activities, particularly where related to the development of money management skills and financial capability. The Charity seeks to secure additional funding from time to time to support specific projects and programmes which enhance the breadth and sustain ability of the service for local residents.
We are a member of the National Association of Citizens Advice Bureaux, an independent registered charity providing advice materials, organisational support, training and quality assurance infrastructure. The national body also negotiates on the behalf of local offices with major funding providers and national Government to generate funding which is then allocated either directly or via a bidding process for local services.
## **Achievements and performance**
During the year, we directly advised 2,458 clients from our local offices, and 2,822 across the Citizens Advice network as a whole. The number reduced compared to previous years during the Covid-19 pandemic as we were unable to provide a face-to-face service and clients who require straightforward advice or information tended to not make use of online or telephone channels. This means we were addressing a smaller number of clients, but often far more complex issues – amounting to 11,763 recorded issues in all.
With various pandemic mitigations in place, debt work reduced to 34% of our work (from 46% in 2019-20), but welfare benefits work increased to 39% (from 30%), as clients made claims for support due to redundancy, furlough and other consequences of substantial business shut-downs. New Universal Credit claims alone accounted for almost 22% of our work, and at the start of the pandemic, new claims via Help to Claim were running at five times the equivalent period in the previous year. We recorded income gains, debts written off and other financial benefits for clients totalling £1,774,704 during the year. 51% of our clients reported a disability and/or long-term health condition, down by 9% from 2019-20, and we are aware that some particularly vulnerable clients may have problems accessing advice and other services during the various lockdowns.
Unable to provide a face-to-face service for most of the year, our use of phone and online channels for advice rose to 89% of our delivery, with the team working remotely from home. This necessitated new policies covering home working, use of our organisation’s or personal devices, and a clear suite of principles addressing data protection. We learned to use Google Meet as our principal form of communication across the team, and paradoxically, this actually brought the various components of Citizens Advice Swale closer together, as the strictly local focus of Sittingbourne, Sheerness, and Faversham ceased to have meaning. We have made a significant step towards joining national Adviceline services, and through a number of funded projects, appointed several new staff to paid roles – albeit mostly temporary ones
## **Future and Development**
At the time of writing, there remain pandemic-related restrictions in place, and considerable uncertainty about how or when life will return to something like normality. We do, however, look to the future. Clearly that future will include a return to officebased working for some people, some of the time. It will include offering face-to-face advice again, but through appointments only at first, and we will ensure access is prioritised for the most vulnerable. Drop-in services still seem a long way off though.
**CITIZENS ADVICE BUREAU IN SWALE**
Page 4
**TRUSTEES' REPORT FOR THE YEAR ENDED 31 MARCH 2021**
## **Future and Development (Continued)**
Early discussions about how we can operate in Swale House and Sheppey Gateway are taking place, but in Faversham, where we have greater control over our premises, a major redevelopment project took place early in the new Financial Year, with £25,000 invested (incorporating a £10,000 grant from National Lottery) in creating a more flexible, attractive, and importantly, covid-secure environment. To secure this investment, a new lease was negotiated with the Landlord, and we remain committed to providing a locally-based service in Faversham for at least nine further years.
Funding remains the eternal challenge. With various sources available to address pandemic issues as the virus raged, we were able to tap into funds and develop and extend service provision, including the appointment of new paid roles. Unfortunately, with most of the funding being temporary, so too are the appointments, and we face a considerable exodus at the end of the 2021-22 Financial Year unless further funding can be secured, To add to that, our debt advice work and Help to Claim projects are external contracts secured by national Citizens Advice, and both the Money and Pensions Service (MAPS) and the Department for Work and Pensions (DWP) are currently engaged in recommissioning exercises, with the outcomes at national and therefore local level being far from certain. Amounting to almost £175,000 income, this is not a sum we can shrug off, and to lose one or both of these projects would involve a substantial reconfiguration of services. To give us the best position for the future, establishing and developing partnerships is crucial – with local agencies, funders, stakeholders – as is clearly demonstrating our local impact and value to the communities and people that we serve.
## **Volunteers**
Volunteers contribute through a variety of roles for the Charity and its clients, from front-line advice services to administrative and other support functions. Volunteers generally contribute between one and two days per week, either in one of our premises or remotely by telephone/online channels, as well as participating in training, team meetings and other relevant activities. The team is supported by a paid Volunteer Coordinator, and the leader of their respective area of activity. All volunteers are appraised annually and their work is quality assessed and monitored as requireed
## **Financial review**
## _Reserves policy_
The Trustee's policy is to maintain unrestricted reserves including the new designated reserve of (approximately) four months core operating expenditure. We maintain these reserves as a prudent measure in a challenging financial climate to ensure we are able to meet our commitments, up to and including wind-up costs in such an eventuality. It will be noted as at 31st March our reserves policy was exceeded, this was due to very unusual circumstances arising due to the Covid-19 Pandemic where all our staff have worked remotely from home during the year and with increased grants and a reduction of office costs, this has resulted in a surplus compared to our budget deficit. Although in the short term this situation prevails we are budgeting in the current year for a considerable over spend and we therefore expect the reserves to fall back to (approximately) four months core operating expenditure within the next two years..
At the year end the charitable company had reserves of £210,188 (2020- £157,284) of which £11,655 was restricted (2020 - £2,376) and £40,000 (2020-£ nil) designated. The detailed financial figures are shown on page 6 of the Financial Statements.
## **Going concern**
The financial statements have been prepared on a going concern basis. We have sought to maximise income in recent times, and all expenditure is closely monitored for value-for-money and impact on the provision of services. Trustees are aware of the uncertainties over major projects on the horizon, and contingency arrangements will be in place well before any potential effects. The Covid-19 pandemic has been weathered successfully, with an expanded team and broader range of service delivery channels. As the slow recovery from restrictions unrolls, we are in a good position to offer the best of the “old” and “new” methodologies, and staff and volunteers are clearly able to work from a variety of locations and using a range of tools. This puts us in a good position to be a modern, forward-thinking service
Based on these assessments and having regard to the resources available to the entity, the Trustees have concluded that there is no material uncertainty and that they can continue to adopt the going concern basis in preparing the annual report and accounts.
Approved by the Board of Trustees on the 27th July 2021 and signed on its behalf by:
…………………………….. Trevor Payne - Chairman
**CITIZENS ADVICE BUREAU IN SWALE**
Page 5
## **INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF CITIZENS ADVICE BUREAU IN SWALE**
I report to the charity trustees on my examination of the accounts of the company for the year ended 31 March 2021 which are set out on pages 6 to 18.
This report is made solely to the Company's Trustees, as a body, in accordance with section 145 of the Charities Act 2011 and regulations made under section 154 of that Act. My work has been undertaken so that I might state to the Company's Trustees those matters I am required to state to them in an Independent examiner's report and for no other purpose. To the fullest extent permitted by law, I do not accept or assume responsibility to anyone other than the Company and the Company's Trustees as a body, for my work or the this report.
## **Responsibilities and basis of report**
As the charity Trustees of the company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 (''the 2006 Act'').
Having satisfied myself that the accounts of the company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your Company's accounts as carried out under section 145 of the Charities Act 2011 (''the 2011 Act''). In carrying out my examination I have followed the Directons given by the Charity Commission under section 145(5)(b) of the 2011 Act.
## **Independent examiner's statements**
Since the Charity's gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act, I confirm that I am qualified to undertake the examination because I am a member of the Institute of Chartered Accountants in England and Wales, which is one of the listed bodies.
I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect:
- 1 accounting records were not kept in respect of the company as required by section 386 of the 2006 Act; or
- 2 the accounts do not accord with those records; or
- 3 the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'true and fair view' which is not a matter considered as part of an independent examination; or
- 4 the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities applicable to charities preparing their accounts in accordance with the Financial reporting standard applicable in the UK and Republic of Ireland (FRS 102).
I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.
**Mark Minus FCA MHA MacIntyre Hudson 71 New Dover Road Canterbury Kent CT1 3DZ**
**CITIZENS ADVICE BUREAU IN SWALE**
Page 6
## **STATEMENT OF FINANCIAL ACTIVITIES (Incorporating an Income and Expenditure Account) FOR THE YEAR ENDED 31 MARCH 2021**
|**Note Unrestricted Designated**
**Funds**
**Fund**
**£**
**Income and Endowments**
**Donations**
2
2,627
-
**Other Income**
419
-
**Charitable Activities:**
**Grants and contracts**
2
138,428
-
**Investment income**
43
-
**Total incoming resources**
141,517
-
**Expenditure on Charitable Activities**
**Charitable activities**
3
117,937
-
**Total resources expended**
117,937
-
**Net Income/(expenditure)**
23,580
-
**Transfers between funds**
(19,955)
40,000
**Net movement in funds**
**for the year**
3,625
40,000
**Reconciliation of funds**
Total funds brought forward
154,908
-
**Total funds carried forward**
16
158,533
40,000|**Restricted**
**Funds**
**£**
29,568
-
225,617
-
255,185
225,861
225,861
29,324
(20,045)
9,279
2,376
11,655|**Total**
**2021**
**£**
31,988
419
364,045
43
396,495
343,798
343,798
52,697
-
52,697
157,284
209,981|**Total**
**2020**
**£**
31,360
745
323,549
58|
|---|---|---|---|
||||355,712|
||||310,503|
||||310,503|
||||45,209
-|
||||45,209
112,075|
||||157,284|
Page 7
## **CITIZENS ADVICE BUREAU IN SWALE**
## **BALANCE SHEET AS AT 31 MARCH 2021**
|**Note**
**Fixed Assets**
Tangible assets
11
Total fixed assets
**Current Assets**
Debtors
12
Cash at bank and in hand
13
Total current assets
**Creditors: Amounts falling due**
**within one year**
14
**Net current assets**
**Total net assets**
**The Funds of the Charity**
16
Unrestricted funds
Designated Fund
Restricted funds
**Total charity funds**|**£**
16,680
229,951
246,631
(36,709)|**2021**
**£**
266
266
209,922
210,188
158,533
40,000
11,655
210,188|**£**
1,998
166,763
168,761
(12,010)|**2020**
**£**
533|
|---|---|---|---|---|
|||||533
156,751|
|||||157,284|
|||||154,908
-
2,376|
|||||157,284|
The Trustees consider that the Company is entitled to exemption from the requirement to have an audit under the provisions of section 477 of the Companies Act 2006 ("the Act") and members have not required the Company to obtain an audit for the year in question in accordance with section 476 of the Act.
The Trustees acknowledge their responsibilities for complying with the requirements of the Companies Act 2006 with respect to accounting records and the preparation of the financial statements.
The financial statements have been prepared in accordance with the provision applicable to companies subject to the small companies regime and in accordance with the provisions of FRS 102 section 1A -small entities.
These financial statements were approved and authorised for issue by the Board and were signed on their behalf on 27th July 2021
…………………………………
T Payne (Chairman)
………………………………… M J Moore FCA (Honorary Treasurer)
## **Company Registration No 5052691**
**CITIZENS ADVICE BUREAU IN SWALE**
Page 8
**NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021**
## **1 Accounting policies**
## a **General information and basis of preparation**
Citizens Advice Bureau in Swale is a private company limited by guarantee in England. In the event of the Charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity. The address of the registered office is given in the charity information on page 2 of these financial statements. The nature of the Charity's operations and principal activities are the provision of free, confidential, independent and impartial advice services to the people of Swale.
The Charity constitutes a public benefit entity as defined by FRS 102. The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued on 16th July 2014 as updated through Update Bulletin 1 published on 1st January 2019, the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102), the Charities Act 2011, Companies Act 2006 and UK Generally Accepted Practice as it applies from 1 January 2019
The Charity has applied Update Bulletin 1 as published on 2 February 2016 and does not include a cash flow statement on the grounds that it is applying FRS 102 Section 1A
The financial statements are prepared on a going concern basis under historical cost convention, modified to include certain items of fair value. The financial statements are presented in sterling which is the functional currency of the charity and rounded to the nearest £.
The significant accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all years presented unless otherwise stated.
- b) **Incoming resources**
- Grants, including grants for the purchase of fixed assets, are recognised in full in the Statement of Financial Activities when the charity has entitlement after any performance conditions are met, it is probable that the income will be received and the amount can be measured reliability. Income is deferred only when the donor has specified that the income relates to a future period, or if entitlement is not met.
Donated services and facilities are included at the value of the Charity where this can be quantified. The value of services provided by volunteers has not been included in these accounts in line with the SORP (FRS 102)
Rental income is recognised as the Charity's right to receive payment is established.
## c) **Resources expended**
Resources expended are recognised in the period in which they are incurred. Resources expended include VAT which cannot be recovered and is therefore reported as part of the expenditure to which it relates
Charitable expenditure comprises those costs incurred by the Charity in the delivery of its activities. It includes both costs that can be allocated directly to such activities and those costs of an indirect nature necessary to support them.
Support costs are those that assist the work of the Charity but do not directly represent the charitable activities and include office, personnel, governance and administrative costs. These costs have been allocated to expenditure in charitable activities.
Governance costs include those costs associated with meeting the constitutional and statutory requirements of the Charity and include Independent Examiners' fees and costs linked to the strategic management of the Charity.
**CITIZENS ADVICE BUREAU IN SWALE**
Page 9
**NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021**
## 1 **Accounting policies (cont'd)**
- d) **Tangible fixed assets and depreciation**
Tangible fixed assets of over £1,000 are capitalised and are stated at cost less depreciation. Depreciation is provided are rates calculated to write off the cost less estimated residual value of each asset over its expected useful life, as follows:
Leasehold improvements 25% straight line Computers, software and equipment 25% straight line Fixtures and fittings 25% straight line
## e) **Cash and Cash equivalents**
Cash is represented by cash in hand and financial institutions repayable without penalty on notice of not more than 24 hours,
- f) **Debtors and creditors receivable/payable within one year.**
Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded at transaction price. Any loss arising from impairment are recognised in expenditure.
- g) **Employee benefits**
The Charity operates a defined contribution plan for the benefit of employees. Contributions are expensed as they become payable.
- h) **Operating leases**
Lease payments under operating lease, where substantially all of the risk and benefits remain with the lessor, are charged as expenses in the period in which they are incurred.
## i) **Going concern**
The financial statements have been prepared on a going concern basis. We have sought to maximise income in recent times, and all expenditure is closely monitored for value-for-money and impact on the provision of services. Trustees are aware of the uncertainties over major projects on the horizon, and contingency arrangements will be in place well before any potential effects. The Covid-19 pandemic has been weathered successfully, with an expanded team and broader range of service delivery channels. As the slow recovery from restrictions unrolls, we are in a good position to offer the best of the “old” and “new” methodologies, and staff and volunteers are clearly able to work from a variety of locations and using a range of tools. This puts us in a good position to be a modern, forward-thinking service
Based on these assessments and having regard to the resources available to the entity, the Trustees have concluded that there is no material uncertainty and that they can continue to adopt the going concern basis in preparing the annual report and accounts.'
## j) **Fund Accounting**
Funds held by the Charity are either:
Unrestricted general funds- these are funds which can be used in accordance with the charitable objects at the discretion of the trustees.
Designated Funds- these are funds set aside by the Trustees out of unrestricted general funds for specific projects or future purposes.
Restricted funds- these are funds that can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are used for particular restricted purposes.
## k) **Judgements and key sources of estimated uncertainties**
No judgements (apart from those involving estimates) have been made in the process of applying the above accounting policies that have had any significant effect on amounts recognised in the financial statements, except for those detailed in the above accounting policies.
There are no key assumptions concerning the future and other key sources of estimation uncertainty at the reporting date that have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities within the next financial year.
**CITIZENS ADVICE BUREAU IN SWALE**
Page 10
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021**
|**Unrestricted**
**Funds**
**£**
**2**
Faversham Town Council
-
Minster Parish Council
-
Sheerness Borough Council
-
Other Local Parishes
965
Friends of CAB other donations and fundraising
662
The Swire Trust
1,000
Swale Borough Council members grants
-
Colyer Fergusson Charitable Trust
-
The David Family
-
The Edward Vinson 1957 Charity Settlement
-
2,627
**Grants and contracts**
Swale Borough Council
133,430
Swale Foodbank
-
Swale Covid
4,998
Defra
-
National Lottery
-
National Association of Citizens Advice Bureau:-
Energy Best Deal
-
Be Money Smart/Live Well Kent
-
Broadband
-
MVA Test Bed
-
Money Advice Service
-
Business Energy and Industrial Strategy - Adviceline
-
Business Energy and Industrial Strategy - IT
-
Help to Claim
-
138,428
**Donations**|**Restricted**
**Funds**
**£**
6,000
5,000
5,000
-
-
-
1,068
7,500
5,000
-
29,568
-
6,000
-
12,500
10,000
-
-
-
5,850
115,458
19,079
3,704
53,026
225,617|**Total**
**2021**
**£**
6,000
5,000
5,000
965
662
1,000
1,068
7,500
5,000
-
32,195
133,430
6,000
4,998
12,500
10,000
-
-
-
5,850
115,458
19,079
3,704
53,026
364,045|**Total**
**2020**
**£**
5,000
5,000
-
1,275
2,526
1,000
1,734
7,500
7,325|
|---|---|---|---|
||||31,360|
||||153,430
-
-
-
-
119
4,000
500
-
104,064
-
-
61,436|
||||323,549|
Page 11
## **CITIZENS ADVICE BUREAU IN SWALE**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021**
|3
**Resources expended**
**Unrestricted**
**Funds**
**£**
Staff costs
73,175
Training expenses
480
Travelling expenses
144
Staff support costs
739
Remote monitoring re Money Advice and Pensions service
-
Support costs (see note 4)
43,399
117,937
4
**Support costs allocated to activities**
**Unrestricted**
**Funds**
**£**
Staff costs
22,322
Rent room hire and service charges
564
Water rates
45
Insurance
318
Cleaning, decoration and repairs
15
Heating and lighting
267
Postage
313
Subscriptions, CitA membership fees and Publications
5,041
Office equipment, stationery and IT services
3,429
Refreshments and office sundries
765
Telephone and Broadband
1,558
Depreciation
166
Payroll fees
684
Legal and Professional charges
1,140
Other
1,409
Governance costs (see note 5)
5,363
43,399
5
**Governance costs**
**Unrestricted**
**Funds**
**£**
Staff costs
3,818
Independent Examiners' fees
1,393
Trustee Insurance
152
AGM and Trustees meeting costs
-
5,363
**Analysis of expenditure on charitable activities**|**Restricted**
**Fund**
**£**
154,524
-
27
4,190
(1,295)
68,415
225,861
**Restricted**
**Fund**
**£**
47,101
4,610
209
715
69
1,237
192
4,321
6,114
-
1,130
101
418
-
1,120
1,078
68,415
**Restricted**
**Fund**
**£**
-
928
150
-
1,078|**2021**
**£**
227,699
480
171
4,929
(1,295)
111,814
343,798
**2021**
**£**
69,423
5,174
254
1,033
84
1,504
505
9,362
9,543
765
2,688
267
1,102
1,140
2,529
6,441
111,814
**2021**
**£**
3,818
2,321
302
-
6,441|**2020**
**£**
187,509
3,159
4,839
-
2,750
112,246|
|---|---|---|---|
||||310,503|
||||**2020**
**£**
56,039
19,148
248
921
3,577
1,934
2,461
6,255
9,664
527
2,678
267
1,262
-
2,100
5,165|
||||112,246|
||||**2020**
**£**
2,868
1,852
360
85|
||||5,165|
Page 12
## **CITIZENS ADVICE BUREAU IN SWALE**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021**
|6|**Net Income/(expenditure) for the year**|**2021**|**2020**|
|---|---|---|---|
|||**£**
|**£**|
||**This is stated after charging:**|||
||Depreciation of Tangible assets|267|267|
||Operating lease rentals|1,665|2,624|
||Independent examiners fees|2,321|1,852|
## 7 **Independent examiners remuneration**
The Independent examiners remuneration amounts to an independent examiners fee of £2,321 (2020: £1852)
|8
**Staff costs**
Wages and salaries
Social security costs
Defined contribution pension costs|**2021**
**£**
282,266
14,306
4,368
300,940|**2020**
**£**
233,743
11,880
3,793|
|---|---|---|
|||249,416|
No employee received total employee benefits (excluding employers pension costs) amounting to more than £60,000 in the period.
The average monthly number of employees and full time equivalents (FTE) during the year was as follows:
||**2021**|**2021**|**2020**|**2020**|
|---|---|---|---|---|
||**Number**
|**FTE**|**Number**|**FTE**|
|Provision of services|16.5|13.5|17|10|
## 9 **Trustees' and key management personnel remuneration and expenses**
None of the Trustees (or any persons connected with them) received any remuneration during the year, (2020: £Nil) neither were they reimbursed expenses during the year (2020: £Nil).
The total amount of remuneration received by key management personnel is £ 57,832 (2020: £44,778). The Trustees consider key management personnel to be comprised of M Hinton, F Spall and the Trustees.
## 10 **Taxation**
The Company is a registered Charity and is not subject to Corporation Tax.
Page 13
**CITIZENS ADVICE BUREAU IN SWALE**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021**
|11 **Tangible fixed assets**
**Leasehold**
**improvements**
**£**
**Cost**
As at 1 April 2020
30,321
Additions
-
Disposals
-
As at 31 March 2021
30,321
**Depreciation**
As at 1 April 2020
30,321
Disposals
-
Charge for the year
-
As at 31 March 2021
30,321
**Net book values**
As at 31 March 2021
-
As at 31 March 2020
-
12 **Debtors**
Prepayments
Debtor
Accrued Income
13
Lloyds TSB Instant access account
Lloyds TSB Current account
Metro Bank
CAF Bank
Cash in Hand
14 **Creditors: amounts falling due within one year**
Trade creditors
Taxes and social security
Other creditors and accruals
Deferred income
**Cash at Bank and in Hand**|**Computers**
**software &**
**equipment**
**£**
26,284
-
26,284
26,284
-
-
26,284
-
-|**Fixtures,**
**& fittings**
**£**
4,018
-
-
4,018
3,485
-
267
3,752
266
533
**2021**
**£**
284
10,000
6,396
16,680
**2021**
**£**
63,162
29,129
51,102
86,008
550
229,951
**2021**
**£**
-
-
17,788
18,921
36,709|**Total**
**£**
60,623
-
-|
|---|---|---|---|
||||60,623|
||||60,090
-
267|
||||60,357|
||||266|
||||533|
||||**2020**
**£**
290
-
1,708|
||||1,998|
||||**2020**
**£**
143,082
23,131
-
-
550|
||||166,763|
||||**2020**
**£**
760
4,230
7,020
-|
||||12,010|
**CITIZENS ADVICE BUREAU IN SWALE**
Page 14
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021**
## 15 **Funds Reconciliation**
## **STATEMENT OF FUNDS- CURRENT YEAR**
## **Unrestricted Funds**
|**Unrestricted Funds**|||||
|---|---|---|---|---|
|**Balance at**
**01 04 20**
**£**
154,908
**Designated fund**
Staffing Contingencies fund
-
Money Advice and Pensions service
-
Business Energy and Industrial Strategy
MVA Test bed
Faversham Town Council
-
Minster Parish Council
-
Sheerness Bourgh Council
-
William Barrows Charity
200
Colyer Fergusson Charitable Trust
-
The Edward Vinson 1957 Charity Settlement -
1455
Swale councillors members grants
To develop community debt provision in Partnership
with Faversham Foodbank
494
To support fundraising and personal
development resources
227
The David Family
-
Swale foodbank
-
Defra
-
National Lottery
-
Help to Claim
-
2376
**Restricted funds**
General Funds
Insurance, Subscriptions and provision of services -|**Incoming**
**resources**
**£**
141,517
-
115,458
22,783
5,850
6,000
5,000
5,000
-
7,500
-
1,068
-
-
5,000
6,000
12,500
10,000
53,026
255,185|**Resources**
**Expended**
**£**
(117,937)
-
(102,289)
(19,741)
(5,850)
(5,000)
(4,500)
(4,500)
-
(6,750)
-
(1,068)
-
(5,000)
(5,400)
(12,500)
-
(53,263)
(225,861)|**Transfers**
**£**
(19,955)
40,000
(13,169)
(3,042)
-
(1,000)
(500)
(500)
-
(750)
-
-
(494)
(227)
-
(600)
-
-
237
(20,045)|**Balance at**
**31 03 21**
**£**
158,533|
|||||40,000|
|||||-
-
-
-
-
-
200
-
1,455
-
-
-
-
10,000
-|
|||||11,655|
**CITIZENS ADVICE BUREAU IN SWALE**
Page 15
**NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021**
## **STATEMENT OF FUNDS- PRIOR YEAR**
## **Unrestricted Funds**
|**Balance at**
**Incoming**
**01 04 19**
**resources**
**£**
**£**
111,875
158,877
National Association of Citizens
Advice Bureau:- Energy Best Deal
-
119
Broadband
-
500
Be Money Smart/Live Well Kent
-
4,000
Money Advice and Pensions service
-
104,221
Faversham Town Council
-
5,000
Minster Parish Council
-
5,000
William Barrows Charity
200
Colyer Fergusson Charitable Trust
-
7,500
The Edward Vinson 1957 Charity Settlement
-
7,325
Swale councillors members grants
Extended advice line service
-
150
To develop community debt provision in Partnership
with Faversham Foodbank
-
741
To support fundraising and personal development resources
743
To offset professional membership fees for caseworker
100
Help to Claim
-
61,436
200
196,216
General Funds
**Restricted funds**|**Resources**
**Expended**
**£**
(121,150)
-
(500)
(4,000)
(102,514)
(5,000)
(5,000)
7,500
(5,870)
(167)
(247)
(516)
(128)
(57,911)
(173,853)|**Transfers**
**£**
5,306
(119)
-
-
(1,707)
-
-
-
-
17
-
-
28
(3,525)
(5,187)|**Balance at**
**31 03 20**
**£**
154,908|
|---|---|---|---|
||||-
-
-
-
-
-
200
-
1,455
-
494
227
-
-|
||||2,376|
## **Purpose of funds:**
**Unrestricted Funds:** These funds can be used in accordance with the Charity's objectives at the discretion of the Trustees.
## **Designated Fund**
## Staffing Contingencies Fund
A fund created by the Trustees to provide a contingency reserve to cover recruitment, training and potential redundancy costs should funding sources reduce.
## **Restricted Funds:**
## Money Advice and Pensions Service
The Money Advice and Pensions Service, in partnership with Citizens Advice, funds the Debt Advice Project. The Charity received a number of grants for increased capacity. Unspent funds have been transferred to unrestricted general funds in accordance with the agreement.
## Business Energy and Industrial Strategy
Funding received via Citizens Advice to provide additional resources during Covid times, in particular advice to assist clients to manage their debts, the grant was paid in 2021/21 but the service is for two years.
## MVA Test Bed
A grant from Swale CCG to provide financial capability and in particular to help clients manage finances and avoid the need for further debt support.
## Faversham Town Council
This grant contributes to the cost of providing casework for Faversham Clients.
- Minster Parish Council Sheerness Town Council and Colyer Fergusson Charitable Trust This is three grants that contribute to the cost of providing advice services for Sheppey clients.
Page 16
**CITIZENS ADVICE BUREAU IN SWALE**
**NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021**
## 15 **Purpose of Funds Continued**
## William Barrows Charity
This grant has been provided for use in cases of extreme hardship of residents of the parish of Borden.
## Edward Vinson 1957 Charity Settlement and National Lottery
Funds provided to refurbish the Faversham Office.
## Swale council Members Grants
Various members grants for specific costs as set out above and general office running costs.
## The David Family
Funds to provide for a service in the Faversham area.
## Swale Food bank
A grant provided by Swale BC to provide financial capability advice to clients referred by Swale Food Bank.
## Defra
Grant administered by Swale BC to support and recruit new volunteers.
## Help to Claim
Funding to provide assistance for clients making their initial Universal Credit claim.
|16 **ANALYSIS OF NET ASSETS BETWEEN FUNDS -**
**CURRENT YEAR**
Tangible fixed assets
Other current assets/liabilities
Cash at Bank and In Hand
Total net assets
**ANALYSIS OF NET ASSETS BETWEEN FUNDS -**
**PRIOR YEAR**
Tangible fixed assets
Other current assets/liabilities
Cash at Bank and In Hand
Total net assets|**Designated**
**funds**
**£**
-
-
40,000
40,000
**Designated**
**funds**
**£**
-
-
-
-|**Restricted**
**funds**
**£**
-
-
11,655
11,655
**Restricted**
**funds**
**£**
-
-
2,376
2,376|**General**
**funds**
**£**
266
(20,029)
178,296
158,533
**General**
**funds**
**£**
533
(10,012)
164,387
154,908|**Total**
**2021**
**£**
266
(20,029)
229,951|
|---|---|---|---|---|
|||||210,188|
|||||**Total**
**2020**
**£**
533
(10,012)
166,763|
|||||157,284|
**CITIZENS ADVICE BUREAU IN SWALE**
Page 17
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021**
## 17 **Financial Commitments**
At 31 March 2021 the charity had total future minimum base payments under noncancellable operating leases as follows:
|At 31 March 2021 the charity had total future minimum base payments under non-
cancellable operating leases as follows:
**ancial Commitments**|||
|---|---|---|
|Not later than one year
Later than one and not later than five years|**2021**
**£**
17,665
35,941
53,606|**2020**
**£**
11,665
23,606|
|||35,271|
## 18 **Pensions and other post retirement benefits**
The Charity operates a defined contribution pension plan for its employees. The amount recognised as an expense in the period was £4,368 (2020: £3,793). There were no liabilities outstanding (2020: £Nil) in relation to this pension plan.
Page 18
## **CITIZENS ADVICE BUREAU IN SWALE**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021**
19 **Comparative Statements of Financial Activities (2020)**
|**Income and Endowments**
**Donations and Legacies**
Faversham Town Council
Minster Parish Council
Other Local Parishes
Other Donations
Friends of CAB
The Swire Trust
Swale Borough Council members grants
Colyer Fergusson Charitable Trust
The Edward Vinson 1957 Charity settlement
**Other Income**
**Charitable Activities:**
**Grants and contracts**
Swale Borough Council
National Association of Citizens Advice Bureau:-
Energy Best Deal
Be Money Smart/Live Well Kent
Broadband
Money Advice Service
Help to Claim
**Investment income**
**Total incoming resources**
**Expenditure on Charitable Activities**
**Charitable activities**
**Total resources expended**
**Net Income/(expenditure)**
**Transfers between funds**
**Net movement in funds**
**for the year**
**Reconciliation of funds**
Total funds brought forward
**Total funds carried forward**|**Unrestricted**
**Funds**
**£**
-
-
1,275
2,376
150
1,000
-
-
-
588
153,430
-
-
-
-
-
58
158,877
121,150
121,150
37,727
5,306
43,033
111,875
154,908|**Restricted**
**Funds**
**£**
5,000
5,000
-
-
-
-
1,734
7,500
7,325
157
-
119
4,000
500
104,064
61,436
-
191,835
189,353
189,353
7,482
(5,306)
2,176
200
2,376|**Total**
**2020**
**£**
5,000
5,000
1,275
2,376
150
1,000
1,734
7,500
7,325
745
153,430
119
4,000
500
104,064
61,436
58|
|---|---|---|---|
||||355,712|
||||310,503|
||||310,503|
||||45,209
-|
||||45,209
112,075|
||||157,284|