2024-03-31-accounts

REGISTERED COMPANY NUMBER: 05018587 {England and Wales) REGISTERED CHARITY NUMBER: 1102433 REPORT OF THE TRUSTEES AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 FOR SOUTH WEST LONDON LAW CENTRES Berringers LLP Lygon House 50 London Rd Bromley BR1 3RA

SOUTH WEST LONDON LAW CENTRES CONTENTS OF THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 R•ference and Administrative Details Report of the Trustees 2 to 14 Report of the Independent Auditors 15 to 17 Statement of Flnancial Activities 18 Balance Sheet 19 Cash Flow Statement Notes to the Cash Flow Statement 21 Notes to the Flnanclal Slatements 22 to 32

SOUTH WEST LONDON LAW CENTRES REFERENCE AND ADMINISTRATIVE DEfAILS FOR THE YEAR ENDED 31 MARCH 2024 TRUSTEES Allan Blake Sarmad Qureshi Simon Tin￿er Nimmisha Aslam Sarah Bergstrom Susan Field Bemd Halschka (resigned 19.2.24) Melanie Fellen (appointed 19.3.24) Theodore Watkins (appointed 19.3.24) James Waugh (appointed 19.3.24) David Jackson (appointed 19.3.24) COMPANY SECRETARY sts￿y Edgaf REGISTERED OFFICE 5th Floc* Davis H(￿se Robert Street Croydon CRO 1QQ REGISTERED COMPANY NUMBER 05018587 (England and Wales) REGISTERED CHARITY NUMBER 1102433 AUDrroRS Berringers LLP Lygon House 50 London Rd Bromley BR13RA .CHIEF EXECUTIVE Patrick Marples BANKERS CAF Bank Ltd 25 King5 Hill Avenue Kings Hill West Malling Kent ME19 4JQ Page 1

SOUTH ¥¥EST LONDON LAW CENTRES (REGISTERED NUMBER: 05018587) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 The trustees who are also directors of the tharity for the purposes of the Companies Act 20CE. present their report with the financial statements of the charity forthe year ended 31 March 2024. The trustees have adopted the provisions of Accounting and Reporting by Chanties: Slatement of Recommended Practice applicable lo charities preparing their accounts in accordance the Financial RePC￿Ing Siandard applicable in the UK and Rewblic of Ireland IFRS 102) (effective 1 January 2019). Objectlves and actlvltles Purposes and alms The objects of the Charity are: the ￿lIef of poverty, suffering and distress by the provision of18gal advice, assistance and representation. and the advancement of education for those resident, Working or in full time educaticn in South West LorKlon. including the London boroughs of Croydon. Kingston upon Thames. Merton, Richmond upon Thames. Sutton and Wandsworth and. in exceptional circumstances, residents from other areas,. and the promotion of other such purposes which are exclusively Gharitable according to the law of England and Wales as the Trustees may from time to time delermine. The main adivilies undertaken in relation to those purposes are: Activity 1 Delivery of professional sep4ices in cas8work and representation in variws areas of social welfarè law Activty 2 - Delivery of the housing court duty solicitor scherne in housing cases in Croydon. Wandsworth and Kingston County Courts. Activty 3 . Pro Bono Legal Advice clin￿ service. Public benefit The Trustees referred to guidance contained in Charity Commission's genefal gu¥Jance on public benefit when reviewing the law centre's aims and objecttves and in planning and reviewing all our activities. South Wesl London Law Centres {SWLLC) is a community based. legal practice working to relieve poverty. suffering and distress for the most disadvantaged and vulnerable members of Ouf communities, in need of help at difficjjlt times in their lives to resofve legal problems. We broadly help those sK) cannot afford a lawyer to access social welfare law. Public benefrt is delivered by the provision of free legal advice or affordable charges for services and representation at court in social welfare law. The professM)nal services and the housing court duty scheme are funded by legal aid. grants. and donors. and operate5 from three branches in. Battersea. Croydon and Merton. We continue to charge for some services in employment and immigration where funding through legal aid is no longer available. Our Pro Bono legal advi￿ dinics are free and staffed by volunteer advisors. By these means, the Charity aims to improve access to justice to vulnerable memtrs of the Community in South West London. The 'Cost of Living Crisis, There were many h￿hlightS to 2023124 framed by the continuing impact of increase in the cost-of4iving. the chronic restriction in our resour￿$ and therefore our ability to deliver our serviGes. The majority of our clients have always been in a cost of Irving 'crisis' situation-. this is nothing new. The prolonged wider national impact is affecting greater numbers and highlighting the situation on a national basis that our clients have consistently lived in. There has been no significant wlicy change to use social welfare law services to relieve the effects of this 'crisis'. We can see Ihrough the l¢Jng history of our work since 1974, 50 years ago. that we do have an impact on those in urgent need. Our project work that runs alongside our legal work has always been focused on this. We were able to assist 5.868 clients in 2023124. Thts was 910 less than the previous year 12022123 to 6,778) due to a number of factors induding the loss of some of our court duty schemes and a fvnder wanting rn0￿ in depth work. Page 2

SOUTH WEST LONDON LAW CENTRES (REGISTERED NUMBER: 05018587) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 All Case Studies use fictitious names to protect the identity clients. Volunteers The use ol hundreds of volunteers alongside our 39 emrAoyed staff (36.8 FTE) has been at the heart of our law centre operations for a long time. SWLLC wns one of the largest Pro Bono Legal Advice Clinic seNices in the UK ddivered through a team of around 400 volunteer lawyers. This service empowers dients by encouraging them to take better steps to resofve problems themse￿eS. where necessary with some follow-up by advisers (e.g. drafting documents or wnling letters on dients. behalQ. We are providing 60 appointments week through our dinic programme. We continued to operate our pro bono programme remotety through booked appointments held over the telephone or through video conferencing. In a survey of our service users and volunteers we received positive feedback on the way the seNice operates. We have introduced some flexibility into our remote appointments having some held during the day as well as in the evenings. We continue to see if we can adapt the pro bono offering so we can develop specialisms to carry out some casework. At the end ofthe year we started working closer with some partners to deliver more in depth housing casework Ihrough targeted training and superyision of a number of clinics. We recruited a part time Housing Pro Bono Supervisor. Volunteers also help us in every aspect of our work: supporting receptlon during the da￿lme and in the evenlng wilh administrative iasks, to working as casework assistants to support our ¢asework teams. The work includes undertaking legal research, assisting with creating bundles of documents. note taking and drafkn'ng18tters. W8 recruited nearly 50 new volunteers during the year. We continue to Use intemships in our immigration and efflF4oyment teams. Through these placements some interns have gone on to successftJNy gain paid employment. We want to expand this programme. Typically. our volunteers have been those seeking new skillslexperience to get back into the job market or students wishing to fijrther legal careers. On average daytime volunteers stay wrth the law centre belA¥e8n 3- 6 months: 540h of those that left went onto gain paNJ employment fvrthering their careers. Some took up paid roles at the law cenlre when these became available. There was much positive feed back from our volunteers "I think the law centft has helpedshape my opinions on what fplds of law to enter into and has developed my customer Service skills &gnrficantly which helped me get my new job.. "I was able to bolster my CV and in the interniew for myiob I referenced the work I had done in the law centre and this was very us8lul. Having obtained real expwience in legal practice has been crucial to me finding job." We estimate the annual value of daytime volunteering to be £72.929. An estimate of the value of annual kyo bono work provided by evening volunteers is in excess of £1.4 million. This is calculated on the basis that each client {including follow up work and supervisM)n time) takes an average total of 3 hours of voluntèer titne at £164 per hour. This is a high street rale, hMJher than the legal rates that the law centre staff recover for professional servws in casework and representstion. 'Pro bono workis invalu81)le,' itfom?s the backbone of ourjustice system byensuring thal everyone. regardless of financial means, has access to legal support and reprèsentation. It is a vital commitment that I have made and will confinue to make to uphold the integrity of our legal system. I believe pro bono work also strengthens the ¢ommuniti&s we serve, providing hope and a lair chan￿ for those who mKJht otherwise be left without a voicel" (Pro bono lawye¢ Page 3

SOUTH WEST LONDON LAW CENTRES (REGISTERED NUMBER: 05018587) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Achievements and perfomiance The Table bebw surnrnarises our principal Activities in three main areas. Overal. in 2023124. we assisted 5,868 dienls (6,778 in 2022123) with direct services. Inputs A¢tivities Outwts Housing Team: Six solicitors, induding one who undertakes communty care and welfare rights cases. plus four paralegals attached to the team. Activity l - Provision of representation in social welfarn law covering community care. debt. discriminat￿n employment. h￿sing. immigrab"on, asylum, public law and welfare rights 2,505cases {2.925 in 2022123) We carried fopNard 572 cases al the start of the year. Debl Team: Five CaSew￿kers. Immlgratlon Toam: Four solicitors and one OISC registered caseworkers, induding one undertaking public law. Employment Team: one caseworker. Cost of Living Two crI￿S navigators and two welfare rights caseworkers and a team leader supporting the work of the housing and debt teams. A Community Engagement Manager promoting the law centre.work. Houslng Team (as ab3ve) Activity 2- Housing Possession Court Duty Scheme Activity 3 - Pro Bono Legal Advice Clinic delivered remotdy since March 2020 563 cases (899 in 2022123 2.800 dients seen (2.954 in 2022123 . Pro Bono Team Client Seryices Manager, daytime and 8vening reception stsff. and pro bono lawyers Activity 1: Provision of representation in social welfare law Outcomes - full speclalist casework service In a broad range of so¢ial welfare law in the areas of community care. debt. discrimination. eM￿oYment. housing, iMM￿ration and asylum, public law and v￿lfare rights, collectively referred to as 'social welfare law.. Our legal work has a broad range of outcomes Impact Report There are a range of impacts from our Casewo￿ as illustrated in the examples bek)w. 1. Communlty Care We help people obtsin the appropriale communty care assessment arKI services that they are entitled to. Casework enables people with mental illness, leaming disabilities or other care needs to get the support they are entitled to. This also helps lo reduce isolalion for these often very lonely individuals struggling to cope alone in the community. Page 4

SOUTH WEST LONDON LAW CENTRES (REGISTERED NUMBER: 05018587) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 2. Debt We help people with a strategy for dealing wryth debts as earfy as possible in th6 process as well as challenging unenforceable debts. Work is focussed on reducing debt and finding affordable and manageable debt solutions. We Wofk with individuals and familEs to calculate an affordable budget. so Ihat they can get back on track. We also help people to apply for grants frorn a variety of sources to support their everyday needs. Our debt team. funded through Debt Fr88 London, supported 989 people last year. We continue to see high dernand and saw 790 dients through our Cost of Lr¥ingl Welfare Rights team. Our funder Debt Free Advice has awarded the team a Trustpilot score of 4.8 out of 5 based on feedback from our clients. "My advisor Lana. is amazing she listenad and helped m8 in 8V8ry way possib18 and was very pafr'8nt which helped as I was suicidal prior to speaking wilh Lana at SWLLC. I wasny eating 8nd very mentally unwell, Lana explained my options every step of the way making sure I fulty understood my options and have given n7e the advice tailored to myneeds to help me go forwardand tyto resolve my debts with the help and support I needed to deal with this and without Ihem I would not be here todaylll l am $0 grateful for there service they literalty saved my lrfe without the seNice I would not be hvriting this review today so THANKYOU UNA and SWLLC you do amazing hard work.. 5 Stars Fara's Story- A Debt Case Study Fara, a 51-year-old stroke survivor, lost her social care from Wandsworth Council due to an alleged £21.000 debl, leaving her without essential supp¢yi. Isolaled and fearful of bailrffs, she reached out to our Money Advice Team. where adviser Andrew Boba discovered that the ￿UncIl, s adions were unlawful, as they could not withhold care due to debt Wrth Andrew. s guidance, Fara successlulty appli8d for a d8bt relief order, which cleared her debt and restored her access to necessary care. Today. Fara feels more secure but rernains impacted by the trauma of her experience. Whai the counul did was illegal, they took my care away and left me to suffer on my own. l asked myseff.. How is this my lrfe? How aro the people that are supposed to be helping me. cauwng paniG attaoks and seizures Ihat make my health condit￿nS worse. "I rett so much better. I feft relieved. I felt calm. I fett good that someone finally helped remove this burden fmm me. Andrew s kind support has helped ease my mind. l finally feel like l am safe enough to leave the house and t the medical hel I need. ' I Cost of Llvlng We support people to maximise their income. daim the right beneffts, and get further assistswA suth as daim grants for indivi¢Juals in need. We continued to develop our service based on exlernal evaluation and through grants from the Lottery Community Fund, London Legal Support TmsVGreater London Authority and London Borough of Merton. We now have team of five - iwo Crisis Navigators and two welfare rights caseworkers together with 8 team leader. We have added some onfroff short tenn funding fr(yn Wimbledon Guild. O Crtsis Navigators supp(Kt the work ol the whole organisatK)n by: Bthng the consistent point of contact for those accessing muMiFle ser¥￿e$., b. Securing addrtional funds for the client to enable them to stabilise their short term crisis; ¢. Channelling clients through to our specialist caseworkersl legal staff so that their time is prioritised on providing necessary expert advice and representation; and d. Acting as case manager to ensure all internal and relovant extemal services are working together and the client understands how they all fit together to resolve their issues. Page 5

SOUTH WEST LONDON LAW CENTRES (REGISTERED NUMBER: 05018587) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Robert's story - Cost of Living - Debt case study At 67. Robert faced escalating financial hardship as the cost of living rose, complicating his lrfe with disabilities. When an Unfa￿ parking fine and ¢onfliding advice from other organizations left him feeling hopeless. he tumed to our Law Centre. Robert connected v￿th Ash, a Money Advice casew¢yker, who crafted a tailored plan to address his needs and helped him access benefiis that increased his income by £16,000 annually. With Ash s guidance, Robert now feels empowered and more secure, wtth renewed hope for his future. ? had seriously started panicking. Even thinking about how I feft back then mak85 my heart race. I kept thinking. what if the ball￿$ came to take my Wheelchai￿ I was stressed... and fett like I had no opt￿n$. y first conversation wrfh Ash significantly eased my anxiety. He was incredibly knowledgeab19. and it was obwous that he knew what he was doing. Each question l asked had a clear, immediale answer. ' 4. Employrnent We help people on a wide range of issues induding". dismissal. suspension, discrimination. unpaid wages and failure to pay the minimum wage, notice or redundancy pay. holiday pay, breach of contract, grievances. appeals and settlement agreements. We also specialise in discrimination cases funded through our legal aid contract. Through this work we help people to remain in their jobs and where appropriate obtain redress for bad employment practice. This work is funded through grant fijnding, legal aid and various methods of affordable charging. We now have vo caseworkers. This year we worked on 26 cases and increased reach through volunteers to support , vleekly em￿OyMent advice clinics along logether with our general pro bono clinics where we advised 655 people. Our pro bono work has been boosted through Employment Law for London partnership with BPP . Law School offering a 30-minute telephone advice appointrnent for all London residents needing legal advice about a workplace issue. Employment Cas• study- Tammvs Story Tammy, a mother of three. was offered a senior fundraising role V￿th a salary of £70.000, only to have the offer rescinded after being inappropriately questioned about her children's ages by the companWs Vice President. Following this. the company daimed a hiring freeze. but Tammy suspected gender discrimination based on assumptions about her ChildCa￿ responsibilities. Devastated, she sought support from our Law Centre. where employment caseworker Sarah Forsyth gu￿ed her through a successful gender discrimination claim. The Iribunal ruled in Tammys favour, awarding her £￿.000 in compensatson. restoring her confidence, and setting a precedent for others facing similar challenges. ? was in a state of financial and emotional cri&s as I was the main breadwinntrr lor th8 f8mily... I f8tt less competitive. I was in 8 tough situation. - -Afterthe Verd￿t, the resutt was incrediTble. My onginal pursuit wasn ' tjust formyself. but to seek justice for other women in similar situations... The burden was lrfled. . £. Housing We work with people on a Y￿de range of dtfferent housirrtJ issues (x)vering possession, unlawful eviction. homelessness. disrepair and anti•social behaviour. They all help people keep or gain a home. We also act for the homdess by ensuring loGal authorib'es a￿ept their statutory duties to provide housing. We worked on 267 cases and 563 clients were assisted as part of the Housing Possession Court Duty Scheme. Our pro born clinics advk8ed 724 dients ￿ h¢)using issues. Page 6

SOUTH WEST LONDON LAW CENTRES (REGISTERED NUMBER: 05018587) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Klera's Story - Houslng Case Study At 19, Kierd became homeless after her famly rejected her uwn leaming she was pregnant and bisexual. Faced with threats to her safety and inadequate support from the council. she was left to sleep in unsafe places and experienced severe anxiety. Desperate, she reached oul to our Law Centre. where housing solicitors Jeinsen and Florence intervened. They pressed the Council to fulfil its legal obligation. securing safe accomrnodation for Kiera. Today, Kiera lives in se¢ure hwsing with her newbom, feeling hopeful and safe. thanks to the Law Centre s unwavering supwrt. ? had no idea where I was g￿ng to go... The fear olnot knowing was absolutety crushing. . 7h8 Law Centre was more than helpful. I wouldn ' t be where l am today Witho￿ the law centre. you ' ve b88n absolutety fantastK. - Community Engagement and Houslng Over the last year our Cornmunty Engagement Manager has continued talking to the community about what they want from the law centre. As a result of a comrnunity survey. we continue to develop a series of themed workshops on usin9 the law for support. Through these we help people lo reco9nise when they have a legal problem. These workshops evolve and have a series of case studies Ihat are dissected as a group to find routes to remedy a situation using the same approach in each situation: Identify. Evidonce. Report. Connect. A major theme from our ¢onsultstions are issues around the cost of living crisis and access to. arKI the condition of, housing. This V￿rk is Cu￿enty being fijnded through Trust for London and the Nalional Lottery Cornmunity Fund. Our work has involved organising events and training sessions with the community. We have also been a￿e to bring people together and engage with policy makers on both a national and local ￿Ve1 coverirwJ council tsx, fuel poverty, benefft lake up, cost of living, rights to repair, facilities in temporary accommodation and allocation of housing. This has enabled us to feed in some of the conversations we've had wilh our clients that are impacted by the increase in cost-of4iving and to be privy to in4epth conversations with policy makers pushing for changes in the law and practice. We continue to see important outcomes Ihrough teaching community members to escalate their cases themselve5 vthere there isn't the capacity or scope within the adwce sector to tackle these problems. This has included work around the allocation of permanent housing. We are continuing to work wth Ihe Community to pilot a citizens inventory, $0 that people can check that temporary accommodation is safe and they understand their rights to challenge this effectively. Mlgrants and Asylum Seekers This work is focussed on enabling clients lo obtain Leave to Remain. With this 'gateway' status. they can work and eam an income legally. re-unite with famdy left behind and maximise their lrfe chances. Many of the people who eventually come to us have failed to have their cases fully dealt with and were exploited by other lawyers. Our small team specialises in dealing with unaccompanied minors, V￿timS of trafficking and modem slavery. domestic violence arKI minority groups such a5 LGBTQ+ We worked on 351 cases. Our pro bono clinics advised 460 people on immigration issues. Through new funding from Surrey County Council we are w￿rking with those lleeing domestic violence to resolve their immigration issues. We ¢ontinued our project to improve the immigration status of those who are street homeless as a way of helping them to move from being homeless. Page 7

SOUTH WEST LONDON LAW CENTRES (REGISTERED NUMBER: 05018587) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Harold's Slory - Immlgratlon Case Study Harrold. facing deportation after a 3￿mOnth prison sentence, sought help from our Law Centre and discovered life-changing supwrt. Our immigration soliotor recognized that Harrold was a victim of chiky Irafficking, forced into domestic servitude and denied an education by his family_ With careful legal representation, Harrold. s appeal was upheld under Artides 3, 4. and 8 of the European Convention on Human Rights. recognizing the severe risks he faced if deported and the trauma he endured. Today, Harrokl is safe. stable, and optimistic about his future. thanks to the compassionate. dedicated advocacy he receNed. ? was in a state of.. I had just gi'ven up. I had no Lme to tum to. Before I met Paul. I was really struggling. My personal life was a mess, I wa5 Out of money, and on lop of that. I was facing deportalion. I felt like I h8d hit rock ljottom. Yhe challenges I faced were not just legal." Ihey were deeply personal... Today. l am not only in a stable situation but also optimistiG alx)ut my future%omelhing I couldn ' t hav8 imagined before SWLLC took on my case. 7. Public law We have the ability to lit￿ate against public authorities, this indudes dealing with Home Office delays and refusals to make decisions on immigration and asylum cases. 8. Welfare Rights We assist people with cases induding appeals to the secon(1 tier Tribunal. We can further litigate suitable cases beyond this. Most of ihis work is now undertaken by our Cost of Living team. Activity 2: Housing Possession Court Duty Scheme Outcome - Ernorg•n¢y houslng representation across 2 county courts: We currently prowde this servic8 al Kingston and work as agent for Hammersrnith and Fulham Law Cenlre in Wandsworth. Our duty solicitors have provided emergency legal adv1celrep￿Sen18I10n to dients at court and saved many from eviction often providing pro bono benefit assistsnce to address urmderfying issues relating to the benefit cap and bedroom tax. We are available to help clients lo defend themsefves against possessK)n and home evictions in both rented and mtyigage cases. Unfortunately, during 2023124we lost part of the cwrt duty scheme in Croydon in a Legal Aid Agency lender round meaning that we were able to help fewer people this year. Gourt duty has been an important entry point into the law centre into the housing and other law centre teams. However, we reapplied in the new lender round from the Legal Agency to cover Croydon, Kingston and Wandsworth County Courts. and were successfvl and provide serrfices at all these courts from September 20￿.. lrnpa¢t- We continue to achieve a high success rate. In 2023124 we fepresented 563 peopbe. Activity 3: Pro Bono Legal Advice Outcome - Our Volunteering Programme Our clinic programme addresses legal problems in their early 5tsges and covers a w￿e range of legal subjects: Crime. Criminal Injury. Consumer, Employment, Family, General Litigation, Housing, ImmwJration, Inquests. Motoring Offences, Personal Injury, Small Claims and Wills and Probale. lrnpact- The impact oftimely, accurate legal advice through a persrnaltsed intervention can p￿vent a problem from escalating and becoming far more damaging for an individual. as as Eostly to taxpayers. Page 8

SOUTH WEST LONDON LAW CENTRES (REGISTERED NUMBER: 05018587) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Our pro bono advice clinics not only provide an avenue for cl￿ts to seek legal redress. They also empower them with new knowledge of the law and their rights. thereby increasing confidence and capacity to approach legal problems. Our advice also helps improve the efficacy of other public services such as education, health or social services by helping eligible people exercise their rights lo acce5S these services in a timely fashion. From the feedback we receive. we know that this advice unlocks problems. helps people move on with their lives and builds confidence. Here are just a few of the comments dients have given: "The questions I was asked were extremety detailed and thon)ugh. I have been really impressed with the details of the advi￿ received" °ljust needed some advice regarding a smaR claim I have submitted. The response helped me hav• some confid8nce that I was doing Ihe right thing" "The adwser has been very helpful and understanding, he pointed me in the r￿ht direcfron and allowed me to strengthen my legal case. l am slill waiting lor some time to pass and after that i will raise the mafter to Court. l am sure the chances of a positwe outcome have increased since I have spoken with the advise Other major achievements Operational successes Throughout this period. the Law Centre has taken various successful steps to secure its future: Maintaining Financial Control - The Senior Management Team's work has been significant in maintaining our cashflow in a difficult operatin9 environment where there is restricted legal aid and competitive grant funding opportunities. Maintaining grant fundlng - We are grateful for the suppot provided by our fuThJers that allowed us to continue to operate in these drfficult times. Through Ihe year we have been able to extend the reach of the law centre through new funding streams which now total 23. These have included.. London Borough of Wandsworth - Crisis Project to provide supp¢yi with h¢)using and imrnigration casework Surrey County Councll - funded immigration advice to Ihose slaying in refuges fleeing domestic violence Legal Educatlon Foundallon funding for a trainee solicitor Propel (Law Centres Network) - This funding has enable us to recruit an apprentice solicitor to join our housing teaffl. We continue to apply and develop our grant portfolio with continuing success into the next financial year. developing partnerships Maintainlng quality - We continued to pass both our Lexcel and Legal Aid qualty audits remotely with a . positive audit assessment as detailed below. Desprte the current difficutt￿$ and challenges. SWLLC should again continue to be highly commended for sustaining an extrernety high level of compliance against the Lexcel Slandard. There Mll still be short temi challenges around continuing to sustain those hi9h lovels of compliance in the face of continuing change and development both intemally and exlemally. 11 remains very dear. however. that compliance remains a deeply embedded part of the cutture and. in Lexcel t&mis. SWLLC remains an extremely well nin, and extremely well managed organisalionll The signif￿an1 ongoing work, and influence, of the HOLP/Lexcel SRO, plus the ongoing positive impact of the CEO and Deputy CEO. continue to pmwde a very stable plalfom? fmm which to addrnss those challenges. Given the current context, one of the key challenges for SWLLC is to continue to build upon the 'new nonnal. in terms of the "postpandemic. context. This will enable SWLLC to then continue to grow and develop. SWLLC will need to continue to proactively consKler what that °new nonnal. ￿11 mean both for Page 9

SOUTH WEST LONDON LAW CENTRES (REGISTERED NUMBER: 05018587) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 culture, working mefhods, fvnding. superwsion and compliance. There is also a need 70 continue to protect the cullure"_ it is the ¢ultur8 that. in large part. has both enabled, and will continue to enable, the successful development of SWLLC. Integralto allof this ￿11 be the need to maintain a cost effective organisati()n stnjcture, and the continued refinement of the cufture which will need to remain proactively focussed on client Garg. dev81opmenVgmk¥th. funding sources, agi18 decision making and agile working. Other key challenges are the need to develop a Premises Strdlegy in the event.that the Croydon offiGe is closed by the Local Authority. There is a need to Gontinue to proactivelymonitorperfom7ance, continue to ènsuré promptand effective billing, and ensure that the support functions can continue to meet the challenges of increased casework Volume￿¢0MpleXty. In addit￿n, SWLLC will need to continue to proactively address the Crit￿81 need to secure additional fvnding streams and/or protect its current ones in order to both sustain. and further improve, its finan￿al resilience. Some significant progress has l)een made on these issues. but more can, should. and ￿. being donell Lexcel Audit (April 20241 Entering 50 years of service to our local cornmunities We are coming to the end of our 49￿ year and will start celebrating our 50th year from the date the first law centre opened in Balham in a dilapidated shop in'June 1974. Shortly afterwards in the 1970s there were three law centres in Wandsworth. Sadly, that is not the case now. The law centre has gone through many changes but desprte this has continued to thrive and survive through thick and thin. Many of the problems that were being tackled in 1974 are slill being dealt with by the law centre l(xlay. We are incredible proud of being able to help many thousands of peoF4e to improve their lives by getting them access to legal advice and support. We are proud to be part of a movement of law centres that has developed the concept and areas of social welfare law Ihat are so important to making justice and access to rights a reality. We are thankful to the stsff, volunteers, trustee l)oard and fvnders who have enatr￿e￿ this all to happen. Financial review Financially. as for many in this sector, this year has been challenging. Restrictions of the Legal Aid Sentencing and Punishment of Offenders Act 2012 {LASPO) continue to make it extremely difficult for the Law Centre to operate as fairfy and effectively as it should. Legal Aid is now worth less than 50% in real terms than a decade ago. We continue to find ways to address the difFiculties this causes to our funding. now supported currenlly by 23 grant fundws to whom we are extremely grateful. We are considering ways can further hamess the legal FKofessK>n's support as well as increasing even further the number of grant-funded projects we can undertake. The charity's income for the year was £1.774.272 compared to £1,569,154 in 2022123. The total expenditure in the yearwas £1,725,837 compared to £1,544,089 in 2022123. The net result produced a surplus of£48,435 (2022123 surplus 25.065). Restricted funds increased by £92,496 and unrestricted geneTal funds decreased by £44,061. SWLLC held funds of £689.055 at the year-end. of which £231.651 was restricted and £457,404 was unreslrictsd. In 2023124, South West Lorrfjon Law Centres. main Soufce of lunding was Grant Income, ￿e to challenges around Legal income. Page 10

SOUTH WEST LONDON LAW CENTRES (REGISTERED NUMBER: 05018587 REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 We received funding and grants from.. AB Charitable Trust, Debt Free Advice. Greater London Authority Homeless Immigration Project. Law Centres Neiwork- Propel, Legal Ed￿ation FoLtndation, Locality. London Legal Support Trust (Cost of Living and Surreyl, Lottery Communty Fund -crisis Project. London Borough Of Merton. London Borough of Wandsworth (Crisis. EUSS, Reni Subsidy and Cost of Livin9 projects), Merton Giving. Merton Social Prescribers. Surrey County Cwncil. The Access to Justice Foundats'on, Trust for London (employment and temporary accommodation projects) and Wimbledon Guild. SWLLC retained a number of donors and corporate sponsors as well as raising funds through vari¢Jus fundraisirKJ activrties. Reservos policy The Trustees have considered the following factors when considering a reserves policy: The organisation's contTactual obligations to its staff in terms of parentsl rights. sickness pay and redundancy provisions. The organisation's obligations to maintsin a safe and clean workirwJ environment and to meet its obligations to suppliers and ststutory parties on a timely basis; and The timing of legal aid income is Un￿rtaIn. The nature of the law centre's business means that at any one moment in time it has very considerable work in progress. This is reflected in its material reserve wsitKJn. The Trustees have adopted a targét for unrestricted reserves of three months expenditure which is approximately £431.459. At March 2024, our unrestricted reserve5 Stood al £457.40412022123 £501,465). Because reserves are effectively held as work in progress rather than cash the Trustees continue to prioritise the effective management of work in progress: tuming it into cash as quickly as possible as well as looking for other means whereby cash reserves can be built up. This will continue to be a major focus of the Law Centre's work in Ihe coming year Going concern The ongoing impact of both the freezing of legal aid and limited altemative sources of funding available for our operational activrties has maintained our focus as a going concem. There is considerable impact on the ability of the Law Centre lo eam Legal Aid income through an effective 25 year freeze on rates of remuneration. The Law Centre has expandèd its share of grant income where we can. The Trustees continued mèasures to deal with this by undertaking a scenario-based budgeting exercise to quantify the potential deficit and put in place early savings rneasures. This work continues by hamessing our cornmunity engagement work. By listening to what the community wants and further developing pilots we have added to our kM)rtfolio winning new funding from the London Borough of Wandsworth. 8xpandir¥J our reach through funding by Surrey County Council and seeking funds lo help train new solicrtors from The Legal Educab'on Foundation and Propel. We are opts'mislic that thè relationships that we have developed with new and existing funders. and efforts put into diversrfying our fundraising based on new areas of demand, will assist towards meeting our commitments as well as seeing our legal income groN. The Law Centre will stsrt the year 2024125 with a small b￿Jgeted deficrt. 'The board will cary a full mid year review to make sure that Ihe law centre remains on track as well as dose regular monitoring of the cash position. Aclions being taken includes moving to cheaper premises in Croydon and freezing a number of roles when they become vacant. Early work is tsking place for the budget for 2025126 to review further remedial adion that need to be taken to remain on a stsble finarwl foob.ng where we continue face the strictures of legal aid together with an over subscribed and competitive competition for grants. . Page 11

SOUTH WEST LONI)ON LAW CENTRES (REGISTEREO NUMBER: 05018587) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 The Budgets are regularly reviewed by the Trustees at Board level and through a Fw)ance Sub- Commbttee. Fundraislng note We are mindful of the code issued by the Fundraising Regulator. We did not use any third parties in our fijndraising activities and no complaints were received in the year. Prlncipal rlsks and uncertaintles South West London Law Centres undertook a straiegic review in 2023124 and developed a rèvised three-year strategic plan. The Law Centre undertakes a fomal risk management review throughout the year. This forms part of the business plan cycle. It involves identifying the types of risk the charity faces, prioritising them in terms of potential impact and likelihood of occurrence. and identrfying ways of mitigating ihe risks. The major risks are reviewed regularly by the trustees on a quarterly basis through a risk register covering governance. regulatory and compliance. financial, operational and extemal factors Plans for the future.. The Year Ahead - Our Strategic Objectives 2024-25 Update- Curront situation and update on the last strategic plan In 2024 we are celebrating our 50th anniversary. We want to take this milestone anniversary to celebrate, rellect and adapt so that we can put ourselves in a strong position for the future for the benefit of our Glients and staff. Our last three-year plan was Tffiitten before the pandemic. It was an ambitious attempt to modernise and drive our growth to meet the ever increasing demand for our service5. Covid-19 wa5 so disruplive ihal we had to set aside plans for strategic growth and focus on survival. The irnpacl of the pandemic will be felt for some considerable time and has been closely followed by a WKle reaching cost of living 'crisis' impacting both our clients and our ability to deliver services. The realty is that our dients have abways been in 'crisis' mode.. it Is Ihe extension of that distressed stste to far more families and indiwduals arKJ its public recognition that has heralded the terrn 'crisis'. Through concerned and generous funders we have been able lo in¢rease significantly the levels of our grant funding. However. our legal income has remained depressed, poorly remunerated and slow io recover from the pandemic. Recruitment at all levels has become substantially rn￿e difficult, but particularly for qualified legal staff in soual welfare areas of law. The overall direction of the plan and goals for the next three years has not changed significantly. We have set out the actions for next year only as the environment continues to change rapidly. Our Current Challenges There are some major challenges ahead. The more immediate ones are: a. Broader demand - The community needs for specialist legal advice go far beyond our current capacty b. Recruitment- Our ats'lity lo attract suitably qualified staff to maintain and grow capacty within our specialist advice teams c. Reduced funding opportunities - Legal aid funding has been stagnant for more Ihan twenty years.. grants are less available and unpredictable. d. Changes in access - The service delivery model has charvJed signtficantly since covpj. Online delivery is now more common. This opens up geographical reach. increasing access and demand for services. However, coping Wtlh that demand creates significant pressures on staff. Summary of the past three years How we measure success aThl the vision we set ourselves in the prevM)us version of this strategic plan are set out below.. Success is Unlocking Justice Ihrough... Growth with enhanced funding to match our clients. needs, both geographically and in areas of legal need A good employer developing staff and recruiting and growing our own Working smarter technology in a smarter working environment Page 12

SOUTH WEST LONDON LAW CENTRES (REGISTERED NUMBER: 05018587) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Convincing more funders and sponsors that funding SWLLC is the right thing to do in order to meet the legal need5 of the most vulnerable in our society.. we have io su￿eed in this. Where do we see the Law Centre in 3 years. time? _ in 2027 SWLLC is... An established voice in London and natH)nally.' a cutting-edge legal advocate for those in most need with professional external communications developing and promoting policy and campaigns developed from casework and slrategic cases Financially stable. attractive to m¢xe and varied funders A One Slop Shop for our dients delivering holistic and integrated advice and casework: we deal with the whole of the problem, not just the symptoms Hosting Pro Bono clinics that generate some disuete caseworf( Attracting and retsining stsff including 'home grown, qUalif￿d stsff through innovation in our staff offer and development opportunities Lived experience is incorporated into our work and influencing our future development A better working eniiironment is established Despite the challenges brought about by the pandemic and the cost of Imng crisis, we believe we have made considerable Pr￿JreSS towards these objectives. We ncm need to consolidate what has been achieved and r&focus on our strategic growth in order lo maintain th8 current trajectory. We owe a huge debt of gratitude to all our many sponsors and funders. They hav8 Stuck V￿th us and increased in number during a very drfficult period for the sector. STRUCTURE, GOVERNANCE AND MANAGEMENT Constitution and Organisational Structure South West London Law Cenlres (SWLLC} ts a Charitable Company limited by guarantee. It was incorporated under a Memorandum and Articles of Association vthich were amended 15 December 2017. and SWLLC wa5 granted charitable status on 2 March 2004. The overall responsibility of SWLLC belongs to the Trustees (board of directors) vthich meets bi-monthly. The Board is supported by a Finance Sub-committee. HR SU￿coMmittee and Fund Raising Sub-committee. Oay to day responsibility for managing the law centre is delegated to the charitys Chief Executive Officer (CEO). Patrick Mafples and the Senior Management Team, comprised of the Deputy CEO, Sta￿Y Edgar. Head of Legal Service and Housing Soliciior. Katy Forkah. The remunerab'on for key management staff is determined by following a criteria of consistency with the responsibilities assigned. and alignment and success in achieving the organisalion's overall strategic aims and p￿Valling market trends. Appoinlmenl of trustees SWLLC is a charitable company managed by a board of voluntsry trustees comprised of bcal groups and individuals. Voluntary organisalions from SWLLC'S catthment area. representing vulnerable irKlividuals and groups in need of our Se￿iCe$, a￿ encoura9ed to become members of the organisalion and stand for election to the board as are concemed individuals from across the six boroughs. The amended articles changed the way Ihal trustees are appointed. The size of the board is now restricted to 12 and trustee5 are eligible to stsnd for up to 2 terms of 4 years before a break. Trustees due for revelection retire from Offi￿ at the AGM and those eligible can stand for re4lection. Inductlon and training of new trustees Skill gaps on the Board are regularly identrfied and as a result efforts are made to identfy new Trustees capable of filling any gaps. Induction and training of trustees is currently carr￿d out on an ad-hoG basis as and when the needs arise. The Trustees have developed an inductK>n programme and are reviewing Iraining policies as part of its current review. Related parties There are no related parties, transactions. Pa9e 13

SOUTH WEST LONDON LAW CENTRES (REGISTERED NUMBER: 05018587) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 STATEMENT OF TRUSTEES. RESPONSIBILITIES The trustee5 (who are also the direclors of South West London Law Centres for the Pu￿OseS of company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and Uniied lQ"ngdom Accounting Standards (United Kingdom Generally AC￿pted Accounting Practice). Company law requires the trustees to prepare financial statemenls for each financial year which give a true ar)d fair view of the state of affairs of the chantable company and of the incoming resour￿$ and application of resources, including the income and expenditure, of the charitable company for that period. In preparing those financial statements. the trustees are required io select siNtable accounting pclicies and then apply them consistently. obseNe the methods and principles in the Charity SORP: make judgements and estimales that are reasonable and prudent.. stale whether applicRble accounting sta￿lardS have been followed. subiect.to any material departures disclosed and explained in the financial 51atemenis- prepare the financial statements on the goirKJ concem basis unless it is inappropriate to wesume that the charitab18 company will continue in business. The truslees are responsible for keeping proper accounting records which disdose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that Ihe financial statements comply with the Companies Act 2006. They are also responsi1￿e for safeguarding the assets of the charitable company and hen￿ for taking reasonable steps for the prevention and detedion of fraud and other irregularities. The trustees are responsible for the maintenance and integrity of the corporate and financial infomation included on the charitable company's website. Members of the charily guarantee to contribute an amount not exceeding £1 lo the assels of the charity in the event of winding up. The total number of such guarantees at 31 Marth 2024 was 91 (2023: 891. The trustees are members of the charity but Ihis entitles them only to voting rights. The twstees have no beneficial interest in the charity. In so far as the tnjstees ar8 aware: there is no ￿levant audit information of which the chariiable company's audilors are unaware; and the trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the audrtors are aware of that information. Report of the trustees. incorporating a strategic report. approved by order of the board of trustees, as the company directors. on .......2.1.lje￿fflber.2a24... .. and s￿ned on the board's behalf by.. Trustee Page 14

REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF SOUTH WEST LONDON LAW CENTRES Independent audltofs report to the members of South West London Centres Opinion We have audited Ihe financial ststements of South West London Law Centres for the year ended 31 March 2024, vthich cornprise Ihe Slatement of Financial activities, Balance Sheet, Cash Flow Stalement, and not8S to Ihe financial statements. including a summary of sKJnificant accounting policies. The financial reporting frarnework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporling Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland {United Kingdom Generally Atcepted Accounts'ng Practrce). In our opinion, the financial statements-. give a true and fair vrew of the stale of the charitable company's affairs as at 31 March 2024 and of the charitable companvs net movement in funds. including the income and expenditu￿. for the year then ended., have been properly prepared in accordance with United Kingdom Generally Accepted Accounts'ng Practic8" - have been prepared in accordance with the requiTements of the Companies Act 2006. Basis for opinion We conducted our audit in accorrlance with Intemational Stsndards on Audiling (UKJ (ISAS (UK)) and applicable law. Our responsibilities under those standards are fijrther described in the ALKltlo¢s responsibilities for the audit of the financial statements section of.our report. We ar8 independent of the Charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these r8quirements. We believe that the audit evidence we have obtsined is sufficient and appropriate to provide a basis for our opinion. Conclusions relating to going concern In auditing the financial statements. we have concluded that the trustees. use of the going concern basis of accounting in the preparation of the financtal sialement5 is appropriate. Based on the work we have performed. we have not idenlified any material uncertainties relating to events or conditions that. individually or collectively, may cast signif￿ant doubl on the charitable company's ability to continue as a going concem for a period of at least Iwelve months from when the financial statemenls are authorised for issue. Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. Other infomiation The trustees are responsible for the other information. The other infomiation comprises the information induded in the Trustees, Report. Our opinion on the financial statements does not cover the other infomiation and. except to the extent otherwise explicitly stated in our rep)rt. we do not express any fomi of assurance conclusion thereon. In connection with our audit of the financial ststements. our responsibility is to read the other information and. in doing so, consider whether the other infomiabon is materially incnnsistenl with the financial statements or our kno￿edge obtained in the audit or otherwise appears to be materially misstsled. If we identfy such material Inconsistencies or apparent material misslatemenls, we are required to determine whether Ihere is a material rnisstatement in Ihe financial ststements or a material misstatement of the other information. If. based on the work we have performed, we conclude that th8re is a material misstatement of this other inf0M￿tion. we are required to report that facl. We have nolhing to report in this regard. . Page 15

REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF SOUTH WEST LONDON LAW CENTRES Opinions on other matters prescribed by the Companies Act 2006 In our opinion. based on the work undertaken in the course of the audit: - the infomation gNen in the Trustees. Report Ivthich indudes the directors. report prepared for Ihe purposes of company law) for the financial year for vh)ich tt)e financial ststements are p￿pared is consistent with the financial ststements., and - the diredors. report induded within the Trustees. Report have been prepared in accordan￿ with applicable legal requirements. Mattors on which w• ara rnquirèd to report by exception In the light of the Kno￿edge and understanding of the charitable company and its environment obtained in the coutse of the audit, we have not identified material misstatements in the Trustees, Report (which incorporates the directors, report)- We have nothing to report in resped of the followng matters in relation to which the Cornpanies Act 2006 requires us to report to you rf. in our opinion-. - adequate accounting records have not been kept by the charitable company., or - the charrtable company financial statetnents are not in agreement with the accounting records and returns. - certain disclosures of trustees. remuneration speofied by law are not made: or - we have nol received all the infomiation army explanab'ons we require for our audit; or Responsibililies of trustees for the financial statements As explained more fully in the trustees. responsibilities stalement set out on page 14. the trustees (who are also Ihe directors of the charrtable company for the purposes of company lawl ar8 responsible for the preparation of the financial statements and for being satisfied thal they gNe a true and fair view, and for such inlemal control as the trustees detemine is necessary lo enable the prepara￿.￿ of fina￿la1 ststements that are free from material misstatement. whether due to fraud or error. In preparing lh8 financial statements. the trustees are responsible for assessing the charitable company's abilty to continue as a going concem. disclosing. as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to I￿uldate the charitable ¢ompany or to cease operations, or have no realistic altemative but to do so. Auditoes rnsponsibilities for the audit of the financial statements Our objectives are to oblain reasonable assurance about whether the financial statements as a whole are free from rnaterial misstatement. whether due to fraud or error. and to issue an audittirfs report that includes our opinion. Reasonable assurance is a high bevel of assurance. but 15 not a guarantee that an audit conducted in accordance with ISAS (UK) will always detect a material rnisststement when it exisis. Misstatements can arise from fraud or error and are considered material rf, individually or in the aggregate. they could reasonably be expeded lo influence the economic decisions of users taken on the basis of these financial stalements. Irregularities. induding fraud, are instances of non-compliance with laws and regulalions. We design procedures in line with our responsibilities, outlined above. to detect material misstatements in respect of irregularities, induding fraud. The extent to vthich our prc￿dures are capable of detecting irregularities. induding fraud is detsiled below: Based on our understsnding of the charitable company and the environment in which it operates, we identified that the principal risks of non-compliance with laws and regulations relaled to the regulalory requirements of the Charity Commission. and we considered the extent to which n￿<0MplIan￿ might have a material effeGI on the financial statements. We also considered those laws and regulations that have a direct impact on the preparation of the financial statements such as Ihe Companies Act 2006. Charities Act 2011. and Payroll and Sales Taxes. Page 16

REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF SOUTH WEST LONDON LAW CENTRES We evaluated rnanage￿nt.s incentives and opportunities for fraudulent manipulation of the financial statements (including the risk of override of controls). and determined that the principal risks were rèlated lo the posting of inappropriate joumal entries or the manipulation of accounting estimates, such as Ihe recognition of work in progress. Audii wocedures performed by the erKJagement team induded.. - Inspecting correspondence with regUlat￿S and tsx authorities: Discussions with management induding consideration of known or suspected instances of non- compliance with lav￿ and regulatK)n and fraud,. Evaluating managemenvs controls designed to prevent and detect irregularities" Identfying and lesling joumals. in particular joumal entries posted with unusual account combinations, postings by unusual users or with unusual descrip￿.0n$- and - Challenging assumptions aThJ judgements made by management in their crit￿al accounting estimates. Because of the inherent limitations of an audit. there is a risk that we will not delect all irregularities. including those leading to a material fflisstatement in the finanaal statements or non-compliance with regulation. This risk increases the more that Complian￿ with a law or regulation is removed from Ihe events and transactions reflected in the financial statements, as we V￿11 be less likely io become aware of instances of non4ompliance. The risk is also greater regarding irregularities ocwrring due to fraud rather than em)r. as fraud involves intentional concéalment. forgery. collusion. omission or mtsrepresentation. A further description of our resp)nsibilitses for the audii.of the financial statements is located on the Financial Reporting Councl's web￿e at: W4YW.frc.org.uklauditorsresponsibilities. This description forrns part of our auditorfs report. Use of our report This report is made solely to the charitable companrfs members. as a body. in accordance V•ryth Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might slate to the charitable compan￿$ members those matters we are required lo stste to them in an Auditorfs report and for no other purpose. To the fullest extent pennitted by law. we do not a¢￿pt or assume responsibility to anyone .olher than the charilable company and the charitable cornpany's members. as a body. for our audit v￿rk, for "thts report, or for the opinions we have f(Thed. Ricky Hutson Bsc ACA FCCA (Seniw Slatulory Auditor) Berringets LLP Lygon House 50 London Rd Bromley 8R13RA 02te'. Page 17

SOUTH WEST LONDON LAW CENTRES STATEMENT OF FINANCIAL ACTMTIES FOR THE YEAR ENDED 31 MARCH 2024 2024 Total funds 2023 Total funds Unrestricted Restricted funds fund Notes INCOME FROM Grants and dcffiations 185.433 1.126,250 1.311,683 1,158,419 Legal and advice servlces Investment income 459.311 3.278 459.311 3.278 409,863 872 Total 1 126 250 1.774,272 1569,154 EXPENDITURE ON Charitsble activltles Legal and advice services 692,083 1.033.754 1.725,837 1,544.089 NET INCOMEI(EXPENDITURE) (44,061) 92.496 48,435 25,065 RECONCILIATION OF FUNDS Total funds brought forward 501,465 139,155 640,620 615,555 TOTAL FUNDS CARRIED FORWARD 457,404 231.651 689.055 640.620 These notes forn part of these financial statements Page 18

SOUTH WEST LONDON LAW CENTRES (REGISTERED NUMBER: 05018587) BALANCE SHEET 31 MARCH 2024 2024 Total funds 2023 Total funds Unrestricted Restricted funds fund Notes FIXED ASSETS Tangible assets 12 3.603 3,603 11.604 CURRENT ASSETS Work in progress Debtors Cash at bank 13 14 329.556 437.765 127.046 329,556 437.765 358.697 316,801 453,366 328.206 231.651 894.367 231.651 1,126.018 1.098.373 CREDITORS Amounts falling due within one year 15 (440.566) (440,566) (469,357> NET CURRENT ASSETS 453.801 231.651 685.452 629.016 TOTAL ASSETS LESS CURRENT LIABILITIES 457,404 231.651 689.055 640,620 NET ASSETS 457,404 231.651 689.0SS 640,620 FUNDS Unrestricted funds Restricted funds 16 457.404 231,651 501,465 139,155 17 TOTAL FUNDS 689,055 640,620 The financial statements were approved by the Board of Trustees and authorised for issue on ..21.L).ocombpr.2Q24.. . .... and were signed on its behalf by: Trustee These notes forrn part of these financial statements Page 19

SOUTH WEST LONDON LAW CENTRES CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2024 2024 2023 Notes Cash flows from operating activities Cash generated from operations 103.863 Nèt cash provided by operating activities 30.833 103.863 Cash flows from investing activities Purchase of tangible fixed assets Interest received {3.620) 3,278 (10,369) 872 Net cash used in investing actsvities Change in cash and cash equivalents in the reporting period Cash and ca$h oquivalents at the beginning of the reporting period 30.491 94,366 Cash and cash equivalents at the end of the reporting poriod 358.697 328,206 These notes fom) part of these ffinanaal statements Page 20

SOUTH Y¥EST LONDON LAW CENTRES NOTES TO THE CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2024 RECONCILIATION OF NET INCOME TO NET CASH FLOW FROM OPERAllNG ACTIVITIES 2024 2023 Not income for the reporting period las per th• Ststemont of Financial Activities) Adjustments for: Depreciation charges Interest received (Increaselldecrease in work in progress Decreasel{increase) in debtors (Decreasellincrease in credilors 48,435 25.065 11.621 (3.278) (12,755) 15,601 28.791 10.716 {872) IOS.448 (59.767) 23,273 Not cash provided by operations 30,833 103,863 ANALYSIS OF CHANGES IN NET FUNDS At 1.4.23 Cash flow At 31.3.24 Net ush Cash at bank 328,206 30,491 358 697 328.206 30.491 358.697 Total 328.206 30,491 358,697 These notes fom part of these ffinancial ststements Page 21

SOUTH WEST LONDON LAW CENTRES NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 ACCOUNTING POUCIES BASIS OF PREPARING THE FINANCIAL STATEMENTS The financial statements of the charitable company. which is a public benefrt entity under FRS 102. have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Slalement of Recommended Practice applicable to charities preparing th8ir accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019),. Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland, and the Companies Act 2006. The financial statements have been prepared under the historical cost convention. GOING CONCERN The trustees consider there are no material uncertainties about the Charty's ability to continue as a going concern. The financial tM)sition. reserves levels and future plans gives th8 trustees confidence the Charity rernains a going concern for the foreseeable future. INCOME All income is recognised in the Statement of Financhal Activilies when Ihe company is legally entided to the income and the amount can be quantified ￿th reasonable accuracy and receipt is probable. Legal Aid Agency incorr* is accounted for on a receivable basi5 when the income is rneasurable and certain. In the case of Legal AVJ. the Legal Aid Agency income is usually recognised 0￿e they have confirme(I the payment. Legal Help income is recognised under the Unified Contract when SWLLC has closed Ihe cases and is entitled to daim the fee. Voluntary incoma is received by way of donations and covenants and is induded in full in the statement of financial acts'vits'es when receivable. Grant income is recognised in full in the staternent of financial adtvities in the year in which it is receivable or received whichever is the earlier. EXPENDITURE All expenditure is accounted ft)r on an accrua15 basis and has been indud8d under expen8e categories that aggregate all costs for allocation to activrties. Where costs cannot be directly attributed to particular actmties they have been allocated on a basis consistent th8 use of the resources. Overheads have been allocated on the basis of staff time. Fundraising costs are It￿e incurred in seeking Voluntary contributions and do not indude the costs of disseminatin9 infomiation in support of charitable activrties. Support costs are those incurred directly in support of expenditure on the objects of the company. Any irrecoverable VAT is written ￿ck lo general expenditure. Govemance costs are those incurred in Lvineclion with enabling Ihe company to comply with extemal regulation, constitutional and slatutory requirements, and in providing support to the Trustees in the discharge of their statutory duties. TANGIBLE FIXED ASSETS Assets costing more than £100 are capitalised. where the benefits of capilalisation are material. Tangible fixed assets are stated at cost less depreciation. Depreciation is provKled at rates calculated to write off the cost of fixed assets. less their estimated residual value. over their expected useful lives on the following basi5'. Fumiture, fittin9s and equipment- Over 3 years Page 22 continued..

SOUTH WEST. LONDON LAW CENTRES NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024 ACCOUNTING POUCIES - continued WORK IN PROGRESS Work in prtsJress represents the value of all open legally aid funde(I cases. These cases had been opened but were not yet completed. as at 31 March 2024. Work in progress has been valued at the lower of cost and net realisable value taking into account payments that have alraady been received. TAXATION The charity is exempt from c(KporatK)n Lax on its charitable activities. FUND ACCOUNTING Gener￿ funds are unreslricted (unds vthich are available for use at the discretion of the Directors in fijrtherance of the general oty'ectives of the company and whith have nol been designated for other purposes. Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors which have been raised by Ihe company for particular purposes. The cost ot raising and administering such funds are charged against Ihe $￿ifiC fund. The aim and use of each restricted fund is set (yjt in the notes to the financial statements. HIRE PURCHASE AND LEASING COMMITMENTS Rentals paid under operating leases are charged to the Slatement of Financial Activities on a straight line basis over the period of the lease. PENSION COSTS AND OTHER POST-RETIREMENT BENEFITS The charitable company operates a defined contribution pension scheme. Contributions payable to the charitable company's pension scheme are charged lo the Statemenl of Financial Activities in the period to which they relale. CRITICAL ACCOUNnNG JUDGEMENTS AND KEY SOURCES OF ESTIIIIATION UNCERTAINTY Estimates and judgements are continually evaluated and are ￿Sed on historical experience and other factors, including expectstions of future events that are believed to be reasonable under the circumstances. Although these estimates are based on the trustees, best knovAedge of the amount, events or actions actual results ultimately drffer from these ests'Tnates. E5timate5 have been used in the calculation of the pension liability and valuation of the contribution by volunteers. The valuation of our work in progress is normally looked at on a quartedy basis, to assess the value of time eamed but not billed. A provision is held against legal casework where it has been determined that the likelihood of recovery of costs is low. GRANTS AND DONAnoNS Total Funds 2024 Total Funds 2023 General donations Soliotor and long term dona￿nS London legal support trust (Surrey) London borough of Merton London borough of Croydon (Xher grants 5.744 226.909 10,916 76,241 12,658 178,025 14,686 56,000 57,342 839,708 991,873 1.311.683 1.158.419 The d)arity received no donations in kind in 2024 (2023: NIL). Page 23 continued...

SOUTH WEST LONDON LAW CENTrES NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024 GRANTS AND DONATIONS - ¢ontlnued The charity has benefited during the year from pro bono legal volunteers. whose professional services had we paid for would have been valued at £1.4m (2023. £1.6m). We have calculated the financial benefit provided lo SWLLC, by the volunteers by estimating the cost of day time volunleers only. At a conservative eslimate. daytime volunteers provide the equivalent of £72.929 in added value {£11.44ph administrationlreception and £15ph casework support). We estimale the value of pro bono work provided by our evening vcAunteers at around £1.4 million ptyjnds on the basis that each client {including follow up work and supervision time cartr take a combined total of volunteer 3 hours at a cost of £168p). We have used an estimated high street rate, which is higher than the legal rates that the law centre staff recover, and also assumed that rates have stayed fixed since last year. LEGAL AND ADVICE SERVICES 2024 2023 Legal and advice seNi¢es 459.311 409.863 INVESTMENT INCOME 2024 2023 Interest receivable 3.278 872 CHARITABLE ACTIVITIES COSTS Support costs (see note 7) Direct Costs Totals Legal and advice services 1,706.1x11 19.836 1 725 837 SUPPORT COSTS Goveman costs Finance Toials Legal and advice sep4iGes 161 19.675 19.836 Page 24 continued...

SOUTH WEST LONDON LAW CENTRES NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024 SUPPORT COSTS - continued Support costs. induded in the above. are as fdlows: 2024 Legal and adV￿e services 2023 Total activities Bank charges Auditors. remuneration Accountancy fees 161 11,000 8.675 369 15,000 7,500 19.836 22.869 NET INCOMEI{EXPENDITURE) Net incomel{expendtture) is ststed after chanJingl(crediling)". 2024 2023 Auditors. remuneration Depreciation - owned assets Hire of plant and machinery 11.000 11,621 15.000 10,716 25.843 TRUSTEES. REMUNERATION AND BENEFrrs There were no trustees. remuneration or other beneffts for the year ended 31 March 2024 nor for the year ended 31 March 2023. TRUSTEES, EXPENSES There were no trustees. expenses paid for the year ended 31 March 2024 nor for the year ended 31 March 2023. 10. STAFF COSTS 2024 2023 Wages and salaries Soual security costs Other pension costs 1.185.193 111.156 47.316 1.118.754 107,131 2.040 1.343.665 1,227.925 The average monthly number of employees during Ihe year was as follows: 2024 2023 26 12 Legal service and advice Support and fundraising 12 41 38 No employee received remUneral￿n afflounting to more than £60,000 in either year. remuneration of the Charity's key management personnel in the year was £56.895 (2023: £56,038). Page 25 continued...

SOUTH WEST LONDON LAW CENTRES NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024 10. STAFF COSTS - Continued Redundancy payments were £13.745 (2023: £NILI in the year. 11. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTMTIES Unrestn'cted Restricted fvnds fund Total funds INCOME FROM Grants and donations 230.148 928,271 1,158.419 Legal and advice services Investment income 409.863 872 409.863 872 Total 640.883 928.271 1.569.154 EXPENDITURE ON Charilable aclivities Legal and advice service5 635.126 908.963 1,544.089 NET INCOME 5.757 19.308 25,065 RECONCILIATION OF FUNDS Total funds brought fomard 495.708 119,847 615.555 TOTAL FUNDS CARRIED FORWARD 501.465 139,155 640,620 12. TANGIBLE FIXED ASSETS Plant and machinery COST At 1 April 2023 Additions 139,236 3,620 At 31 March 2024 142,856 DEPRECIATION At 1 Aprrf 2023 Charge for year 127,632 At 31 March 2024 139,253 NET BOOK VALUE At 31 March 2024 At 31 March 2023 11,604 Page 26 continued...

SOUTH WEST LONDON LAW CENTRES NOTES TO THE FINANCIAL STATEMENTS - continuad FOR THE YEAR ENDED 31 MARCH 2024 13. WORK IN PROGRESS 2024 2023 W0￿-t￿prOgresS 329.556 316,801 14. DE8TORS: AIAOUNTS FALUNG DUE IfftIN ONE YEAR 2024 2023 Trade debtors Other debtors Prepayments and accrued income 128.193 252.495 57,077 148,035 191.144 114,187 437.765 453.366 15. CREOITORS: AMOUNTS FALLING DUE ￿THIN ONE YEAR 2024 2023 Clients. fvnds held Trade creditors Social security and other taxes Other credÈlors Accwed expenses 87,634 277.548 24.316 8.803 42.265 149.238 232,503 37.319 7,258 43,039 440,566 469.357 16. MOVEMENT IN FUNDS Net movement in funds At 31.3.24 At 1.4.23 Unrestricted funds Generd fund Fixed asset fund 489.861 (36.060) 453,801 501,465 (44,0611 457.404 Reslrlcted funds General fund 139.155 92.496 231.651 TOTAL FUNDS 640,620 48,435 689,055 Page 27 continued..

SOUTh WEST LONDON LAW CENTRES NOTES TO THE FINANCIAL STATEMENTS - COntin￿d FOR THE YEAR ENDED 31 MARCH 2024 16. MOVEMENT IN FUNDS- contlnued Net moverrEnt in furKls, induded in the atove are as foll0v￿. Incoming s￿rCeS Resources expended Movement in funds Unrestricted funds General fund Fixed asset fund 648,022 (684.082) 8,001) (36.060) 648,022 (692,0831 (44.061) Reslricted funds General fund 1.126.250 (1.033,754) 92,496 TOTAL FUNDS 1.774.272 1.725.837) 48.435 Comparatlves for movement in funds Net movement in funds At 31.3.23 At 1.4.22 Unrestricted funds General fund Fixed asset fund 473.388 22.320 16,473 10.T16) 489.861 495.708 5,757 501.465 Restri￿ed funds General fund 119.847 19.308 139.155 TOTAL FUNDS 615.555 25.065 640.620 Cornparative net movement in funds, induded in the atKsve are as follows.. Incoming resources Resources exFended Movement in funds Unrestrfcted lunds General fund Fixed asset fund 640.883 (624.4101 10,716) 16,473 10.716) 640,883 (635.126) 5.757 Restricted funds General fund 928.271 (908,963) 19,308 TOTAL FUNDS 1.569.154 1,544,089) 25.065 Page 28 continued...

soirrH WEST LONDON LAW CENTRES NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024 16. OVEMENT IN FUNDS- continued A current year 12 months and prior year 12 months combined position is as follows: Net movement in funds At 31.3.24 At 1.4.22 Unrestricted funds General fund Fixed asset fund 473.388 22,320 (19.587) 18,7171 453.801 3,603 495.708 (38,304) 457,404 Restricted funds General fund 119,847 111.804 231.651 TOTAL FUNDS 615,555 73,500 A current year 12 months and prior year 12 months combined net movement in furKls, included in the above are as follows-. Incoming resources Resources expended Movement in funds Unrestrl￿ed funds General fund Fixed asset fund 1.288.905 (1,308,492) 18,717) {19,587) 18.717) 1.288.905 (1,327.21)91 138.304) Rèstrfcted funds General fund 2.054,521 {1,942.717) 111,804 TOTAL FUNDS 3.343.426 3,269.926) 73,500 Fixed Asset Fund This represents the nel tK)ok value of fixed assets held within unrestricted funds. Page 29 continued.

SOUTH WEST LONDON LAW CENTRES NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024 17. RESTRICTED FUNDS Brought Forward Carried Forward Income Expenditure AB Charitable Trust Debt Free Advice GLA Homeless Grant to Clients LCN Propel Legal Education Foundation Locality London Legal Support Trust- Cost of Living London Legal Support Trust - Surrey Lottery CF - Crisis Project London Legal Support Trust Merton Council Merton Giving Merton Social Prescribers Surrey County Council Domestic Violence The Access to Justice Foundaiion The Good Things Foundation Trust for London- Employment Trust for Londm Temporary Accommodab'on Wandsworth Council - Crisis Fund Projects London Borough of Warmlsworth - EUSS London Borough WarKJsworth Rent Subsidy London Borough Wandsworth Cosl of Living Project Wimbledon Guild 22.000 226,909 63.260 9.381 17.168 46.000 {22,000) {226,909) {63.2601 (7,1191 {17.043) {46.000) (7.500) {95,480) 305 2,566 124 7.500 95,480 14.616 78.475 5,000 10,916 164.500 (4,570) (162,6591 15,000) {80,694) 16,339) (6,250) (34,001) 20,962 80.316 82.241 1.547 6.339 1,250 5,000 100,000 65.999 114.627 (112,162) (2,000) (56.667) (57,037 2.465 2,000 60.000 80.417 3.333 26.592 3,212 1.222 (1,2221 12.942 6.997 (6,9971 12,942 6.294 (6,2941 26.040 (24,567) 1.470 16.000 {2.666) 13.334 Total 139.155 1.148,937 (1.056,441) 231,651 Page 30 continued...

SOLITH WEST LONDON LAW CENTRES NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024 Purpos• of restrictsd funds: AB Charitable Trust- a grant towards the cost of a part time Communications manager post Debt Fre• Advico - grant received from Toynbee Hall in consorlium wilh other London advice agencies, funded by the Money and Pensions Service to provide face to ta￿ debt advice across Soulh West London Greater London Authority (GLA) Homeless - a grant to provide immigration advice and casework to rough sleepers as part of a pan London partnership, V￿rkIng alongside South London Refugee Association in the South West Region. Grants lo Cli•nts - grants received from various sourcos for direct payments to dients. Law Centre Network Propel - a partnership grant administered by the Law Centres Nefvffjrk through Propel funding from London Fundefs. to help support legal apprenticeships as a way of qualitying as soliator at the law centre. Legal Education Foundation- a grant to fijnd a tfdinee solrutor role wtlh supervision costs. Locality - a carried fornyard grant towards refurbishment cost of the Merton office and spent on a partial refurbishment of the office including installing a new bojler and IwJhting. London Legal Support Trust- Cost of Uvlng - a granl to fund a specialist welfare rights and Crisis navigation service. This is part of a wider pan London partnership funded through the GLA London Legal Support Trust - Klngston & Surrey - grants to continue to support development of work in Kingston and Surrgy. London Legal Support Trust - a grant rarried forward for the refurbishment of our Off￿eS in Merton and wmpleled this year. Lottery Community Fund - Crisis Project- a new grant to fund a specialist welfare rights and crisis navigation service as well as management and communty engagement costs Merton Council - a granl to fund specialist advice and casework in Merton plus an additional rent subsidy payment for the prior year. Merton Giving a brought forward grant to fund additional training and supervision costs for volunteers working on the Cost of Living project Merton Social Prescribers a pilot grant to provide debt advice to referrals from Merton Social Prescribing team which completed in June 2023 Surrey County Council Domestic Wiolence Project - a new year grant lo provide casework and advice on irnmigration issues to the restdents of domestic violence refuges. The grant will help support the refuges to take on wple fleeing domestic Violen￿ who have outstandiry immigration issues. The Acce5S to Justice Foundation - Completion of grant under Help Accessing Legal Support to SUPFK)rt access into law centre services. A further 21 mcmth grant under Improving OLttcomes Through Legal Support IIOTLS) grant program. The purpose of supporting organisations v￿rking to suslain and improve access to early social welfare and family legal support and advice. to enable users to res¢Jve these problems as earty as possible and avoid the need for court or lribunal proceedings where )ssible. Page 31 continued...

SOUTH WEST LONDON LAW CENTRES NOTES TO THE FINANCIAL STATEMENTS - Continued FOR THE YEAR ENDED 31 MARCH 2024 The Good Thlngs Foundatlon- a pilot grant lo fund digikl training for dients ¢oming through our Cost of Living projects. TNSI for London Employment- a grant towards Ihe cost of an employment casewcrfker. Trust for London - Temporary Accommodation Proio¢t a grant to develop coordination and campauning for better conditions of those in temporary accommodation through community engagement work. Wandsworth Couneil- Crisis Fund Projects- brought forward grant towards additional training and supervision for volunteers w(Kking on the Cosl of Living project London Borough of Wandsworth - EUSS - a brought forward grant towards the fijnding of part of an immigration post specialising on helping Ihose needing support with EUSS applications. These funds were spent with a new grant dealing with housing and immigration issues. London Borough ol Wandsworth - Rent Subsidy - a brought forward one off grant to support local Wandsworth charities through cost of livin9 crisis used to support our rentsl commitments London Borough of Wandsworth - C05t of Livlng Project immigration advice to thè residents of Wandsworth. a new project to provide housing and Wlmbledon Guild- a grant towards work within our Cost of Lbving team 18. RELATED PARTY DISCLOSURES There were no relaled paty transactions for the year ended 31 March 2024 (2023: NIL). Page 32