Charity number: 1102058 Company number: 4738057
Manchester Mind
(a company limited by guarantee)
Annual report and
Financial statements
For the year ended 31 March 2021
Manchester Mind (a company limited by guarantee)
Contents
| Page | |
|---|---|
| Reference and administrative information | 2 |
| Directors’ report | |
| Structure, governance and management | 3 |
| Objectives and activities | 5 |
| Achievements and performance | 7 |
| Financial review | 13 |
| Plans for future periods | 16 |
| Statement of Directors’ responsibilities | 17 |
| Independent auditor’s report | 18 |
| Financial statements | |
| Statement of financial activities | 19 |
| Balance sheet | 20 |
| Statement of cash flows | 21 |
| Notes to the financial statements | 22 |
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Manchester Mind (a company limited by guarantee)
Reference and administrative information
Charity number 1102058 Company number Registered office
4738057
Zion Community Resource Centre 339 Stretford Road Manchester M15 4ZY
Directors and trustees
The Directors, who are also the charity’s trustees under charity law, were as follows:
Ms S Brown (Chair) Ms Rachel Pearson (Chair)
Retired 23.04.2021
Ms E Bloomfield (Vice-Chair) Ms J Bytheway Ms A Ince-Brown Mr J Clark Retired 08.12.2020 Ms S Essafi Retired 09.03.2021 Mr N O’Donovan Mr M Smith (Treasurer) Retired 14.09.2021 David Milne (Secretary) Katie Neal Retired 08.06.2021 Rhian Cooke Sarah Clayton Teresa Wilson
Principal staff
Ms E Simpson Ms R. Lyster Ms Lucy Galloway Mr D Gratton Ms Clare Abbott
Chief Executive Officer (CEO) Finance Manager (Maternity leave from Oct 2020 – Sep 2021) Finance Manager (Maternity cover from Oct 2020 – Sep 2021) Office Manager Operations Director
Auditors
Slade & Cooper Limited 46-50 Oldham Street Manchester M4 1LE
Bankers
Co-operative Bank 3rd Floor, 1 Balloon Street Manchester M60 4EP
Solicitors
Neil Myerson The Cottages, Regent Road Altrincham WA14 1RX
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Manchester Mind (a company limited by guarantee)
Directors ’ report for the year ended 31 March 2021
The Board presents its annual report and financial statements for the year ended 31 March 2021.
Structure, governance and management
Constitution
Manchester Mind is a charitable company limited by guarantee, incorporated on 17 April 2003 and registered as a charity on 11 February 2004. The charity is governed by its memorandum and articles of association, which outlines its objects and powers.
The charity was originally established as the Health Advocacy and Resource Project under a written constitution in 1989. In 2011, the charity changed its name to Manchester Mind on becoming an affiliate member of the national Mind network.
In the event of the charity being wound up, members are required to contribute an amount of £1. As at 31 March 2021, the charity had 81 members (31 March 2020: 79 members).
The charity has a subsidiary, Good Mood Food Catering Limited (GMF, company number 05391417), which was established as a company limited by guarantee on 14 March 2005. GMF provided outside catering services until its trade and assets of GMF were transferred to Manchester Mind on 1 April 2017. It previously reported quarterly on its activity and financial performance to the Finance Sub-Committee and the Board. GMF remains dormant. How do we talk about this here? Had a subsidiary?
The Board
The Board comprises a minimum of three Directors with no maximum. As at 31 March 2021 there were 12 Directors on the Board.
The Directors are responsible for decisions regarding strategic direction and policy formation. Day-to-day management of the charity’s affairs is delegated to the Chief Executive Officer and management team who follow a scheme of delegation set out in the terms of reference.
Sub-Committees
In late 2017 the trustees reviewed the governance structure and from January 2018 implemented bi-monthly board meetings supported by four sub-committees, which would involve a wider range of staff and trustees. In 2019 the trustees moved to quarterly board meetings and quarterly sub-committee meetings. The sub-committees are:
Sustainability Sub-Committee – overseeing projects that are self-funded/aiming for sustainability and fundraising – this includes – Good Mood Food; Training and Fundraising.
Strategy and Risk Sub-Committee – overseeing the development and alignment of strategy and governance as well as overseeing risk
Finance Sub-Committee - overseeing financial scrutiny
Services Sub-Committee – overseeing all externally funded services/personnel matters/monitoring and evaluation/policies and procedures.
There is also a Remuneration Committee made up of the Chair, Treasurer, one Trustee and the Chief Executive Officer. The committee meets when required if a pay rise is to be discussed. The Charity aligns itself with NJC pay scales, if an inflationary increase is proposed this is initially reviewed as part of the finance-sub-committee to assess affordability, with a recommendation made to the remuneration committee for further consideration. The committee also considers any other changes to salary such as spine point increases or any special salary rates that don’t align with NJC scales. All requests are investigated and benchmarked against other roles and a report is submitted to the remuneration committee for consideration.
There is provision to set up working groups to deal with other issues that arise and require greater scrutiny.
These sub-committees provide a forum for more detailed review and discussion of relevant issues drawing on the specific expertise of members. Each sub-committee has terms of reference, which sets out any delegated authorities as well as matters where the committee will make recommendations for the Board’s approval. Each sub-group comprises of selected trustees and members of staff and senior managers. Each sub-group is provided with a report provided from staff, so that services,
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Manchester Mind (a company limited by guarantee)
Directors ’ report for the year ended 31 March 2021
performance and finances can be reviewed and receive oversight.
All committees met quarterly other than the remuneration committee which met once.
Appointment of Directors
Directors are appointed by ordinary resolution or at the Annual General Meeting (AGM), subject to satisfactory references and an enhanced Disclosure and Barring Service check.
At the AGM, one third of Directors must retire from office but can be put forward for re-appointment. Appointments to the roles of Chair, Vice Chair and Treasurer are by vote at the AGM.
We aim to recruit trustees from a diverse range of backgrounds with the skills and knowledge the Board needs. This includes young trustees, trustees from BAME backgrounds and trustees with lived experience of mental health services who together can use their experiences to help the charity meet service users’ needs.
Directors’ induction and training
On appointment, Directors receive an induction pack consisting of:
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memorandum and articles of association
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minutes of the last three Board meetings
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trustee role description
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code of conduct for trustees
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strategic plan
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business plan
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latest annual report and group financial statements
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information from the Charity Commission relevant to trustees
New directors are invited to meet staff and visit our projects to build their understanding of the charity. We also assign a mentor from the existing Board to provide additional one-to-one support.
Directors have an annual appraisal and are encouraged to attend appropriate external training.
National Mind network
Manchester Mind is an independent charity, free to provide services in line with its objectives and the needs of service users.
Manchester Mind also enjoys the benefits of being an affiliate member of the national Mind network, subject to signing up to the community partnership agreement and regular review against the Mind Quality Standards (MQM). We had our review in 2020 and passed the MQM
Partnerships
In 2020/21, Manchester Mind continued to work collaboratively in a number of partnerships, including:
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Big Manchester with Barnardo’s; Home Start Manchester; CGL and Pankhurst Trust incorp Manchester Womens Aid
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Manchester Volunteer Advice Partnership went into abeyance due to a loss of funding but we knew we had been successful in achieving further funding by April 2021
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Greater Manchester Mental Health Trust
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Help Through Crisis with Greater Manchester Coalition for Disabled People and Centre Point Manchester
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Greater Manchester Mind – a partnership of local mind’s operating in Greater Manchester - we continued to keep in
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Manchester Mind (a company limited by guarantee)
Directors ’ report for the year ended 31 March 2021
touch and offer peer support but during the pandemic the focus was more within our own organisations.
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With 42[nd] Street, Mind in Salford and Self Help Services in the delivery of an Integrated Community Response Service to young people which was mainstreamed during the year
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With 42[nd] Street and a range of other providers to deliver mental health support in schools and Manchester Mind delivered across 8 schools in Manchester.
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First 1000 Days project in partnership with Home Start Manchester to deliver mental health support to women and families with babies up to the age of 2 years.
More detail on these partnership projects are set out later on in this report.
Objectives and activities
Purpose
Manchester Mind’s purpose as set out in the memorandum and articles of association is:
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to promote the preservation of mental health and to assist in relieving and rehabilitating persons suffering from mental disorder or conditions of emotional or mental distress requiring advice or treatment
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to promote the study of and research into mental health disorder and emotional or mental distress, and to obtain and make records of and disseminate to the public the useful results of such research and to educate the public in matters relating to mental health
Strategic aims
Our strategic aims for 2020/21 changed to be in line with our new strategic plan which had a delayed launch due to the pandemic. This plan covers 2020-23
With a new strategy we redefined our purpose to:
Creating a space where mental health comes first through increasing access to and the breadth of services that are responsive to the mental health needs of the people of Manchester.
For the next three years we are aiming to organise our work under three areas:
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A Listening and Responsive Organisation
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A Whole Person Approach to Mental Health
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Influencing the Mental Health agenda
In addition, we will continually work to improve our governance and internal systems to ensure we have a strong, sustainable and well-governed charity with excellent support for all our staff and volunteers.
A business plan for each year will focus in on current priorities.
The Key Objectives for 2020/21 are:
A Listening and Responsive Organisation :
Increasing the numbers of people able to access Manchester Mind.
Increasing the number of access points to Manchester Mind.
Ensure that staff have the means to deliver services effectively by facilitating seamless hybrid working between office and home.
Establish a volunteer panel to help review volunteer journeys.
Embed a feedback loop across all services to be better able to respond and implement improvements. We will be making the development of kind relationships both inside and externally a focus of our work. Continue to improve our database development to be more effective in reporting our impact
A Whole Person Approach to Mental Health
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Manchester Mind (a company limited by guarantee)
Directors ’ report for the year ended 31 March 2021
Secure continuation and replacement funding for CYP services to enable continued access to wraparound provision. Recruit to a Community Service Manager post to improve our focus on quality community services. Develop a plan for new services that address gaps in service provision. Achieve Investing in Volunteers Quality Mark. Develop Organisational Training for Volunteers.
Influencing the Mental Health Agenda
Trial a campaign per quarter on social media. Continue to work with partners across Manchester.. Collect Evidence of our Impact
Be a sustainable Well Governed charity
Pass MQM. Develop staff and volunteer wellbeing strategy. Continually review and improve governance processes, decision making and representation. Ensure that MM is compliant with all legal and regulatory requirements.
The Chief Executive provides a report to the Board on the charity’s activities for each board meeting, updating on the charity’s performance and highlighting any upcoming risks and opportunities.
The Chief Executive provides a more comprehensive and systematic performance report to the Board each quarter, reporting against an agreed performance framework with project-specific and organisational targets for the year.
Senior Managers together with the support of the Operations Director provide quarterly detailed reports to present to services sub group and sustainability sub groups to ensure that trustees are fully informed about services, performance, achievements and challenges.
Delivering public benefit
We have given due consideration to the Charity Commission’s guidance on the public benefit requirement under the Charities Act 2011 in determining the activities of the organisation.
Manchester Mind delivers support to people with mental health problems living in Manchester. Anyone experiencing such problems or in distress can refer themselves to Manchester Mind, or ask a friend, family member or mental health worker to refer on their behalf. We try to make our services accessible and so we do not have stringent referral criteria unless specified by the particular funding body, for example some counselling is provided to young people only as this is a condition of the funding grant
Identifiable benefits
We collect quantitative and qualitative information on the number and diversity of people accessing our services, and the resulting impact of our services.
Achievements and performance
Note about the year
Like many services a lot of what we did moved to being delivered at home and remotely. We achieved this is a fairly smooth and rapid fashion and we found that many services were more accessible particularly in terms of geography. This has not be the case for everyone and we know that. Our building closed in March 2020 so we had no choice but to move to home working. We ensured all our staff had Manchester Mind laptops so that staff could access securely our systems and database. Regular supervisions, team meetings, offers of meditation and wellbeing groups, afternoon teas and coffee mornings plus access to our allotment were put in place to support staff wellbeing.
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Manchester Mind (a company limited by guarantee)
Directors ’ report for the year ended 31 March 2021
We also developed a new service:
Listening Ear
Telephone support sessions were offered to people who were isolated and struggling with their mental health. 122 people accessed this support with 189 calls being made. Staff volunteered to help deliver this service.
Staff also volunteered on a revamped telephone access point and over 2,326 people contacted us by phone and emails.
Volunteering
Volunteering remains an important aspect of our work – volunteering provides an important service to enable people to build skills and contribute and also is vital for the charity to extend our reach but also inform service design and delivery. However, during this year we had to put some of volunteering on hold during periods of lockdown. We were able to provide volunteer opportunities within our food activities and at our allotment. The profile of our volunteers changed particularly in food for all when people who were on furlough came to support our emergency food provision.
In 2020/21 145 people volunteered across Manchester Mind and contributed approximately 2,794 hours to supporting our services.
Volunteers supported:
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Food For All
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Peer Support
Peer Support
At the start of lockdown peer support shut down until we found a safe way of delivery on line. When we started up then 72 groups were delivered supporting 155 people. Our work on the peer support hub came to an end in June 2020 but with a strong legacy and willingness of groups to continue working.
Food For All
Food For All were the service that were affected most by the pandemic. We had to close our café and Good Mood Food had to be closed down as the future was unsustainable. Staff immediately started to produce nutritionally balanced ready to heat meals that directly contributed to the City’s emergency food provision. No staff were furloughed during this period. Some payments were received and funding identified that enabled us to continue to employ staff and provide a vital contribution to the pandemic response.
Our allotment also came into its own and blossomed! It provided a space for staff wellbeing being covid safe and then as volunteers came back the food grown contributed directly to the emergency food provision.
In 2020/21 we worked with 108 volunteers, delivered 46,863 meals and grew 776.6kg of produce grown.
Working with Greater Manchester Mental Health Trust
Manchester Mind continued to be sub-contracted by Greater Manchester Mental Health Trust (GMMH) to contribute roles within the Community Mental Health Teams such as social workers, support workers, housing and welfare rights workers and administrative staff. The staff bring with them expertise around supporting people who will now be on the Assertive Outreach pathway within services.
The contract was also varied to make official the funding for the advice worker role which for many years has run at Park House – the Mental Health in-patient unit at North Manchester General Hospital. It was then extended so that a new advice service could run from Laureate House at Wythenshawe Hospital. In February 2020 we were also asked to provide support to people being discharged from secondary care services. We recruited 3 people to this team and eventually in October they were in post. Our contract with GMMH was again varied. This funding was for 12 months.
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Manchester Mind (a company limited by guarantee)
Directors ’ report for the year ended 31 March 2021
Provision of Advice
Advice work underpins Manchester Mind’s work in acknowledgement of the impact of poverty and deprivation on mental health.
This year 2,703 individual people accessed advice across all advice provision. This maintained the numbers of the previous year even though our advice team moved to remote delivery and drop-ins ceased to operate. Anecdotally, people said they found advice easier to access from different geographic areas. However, we know there are some people who would find advice difficult to access in this way. When our building re-opened we did start to offer face to face appointments to people who found it difficult.
Two million pounds was generated in financial benefit gains directly for the users of the advice services.
Delivery of advice is important to Manchester Mind and as such the Trustees continued to support this service via donations which ensures that the team is well managed and able to continue to delivery services with an experienced and knowledgeable staff team.
Manchester Volunteer Advice Partnership (MVAP) came to an end in December 2019. A successful bid to get to the second round of the Reaching Communities Lottery Fund was put on hold as funds were diverted to meet emergency provision.
We also continued to work with Salford Mind in a Mind Funded Universal Credit Advice Project – the volunteering aspect had to be put on hold.
Children and Young Peoples Work (CYP)
We have been providing services to children and young people since 2002.
Again, all services started to be delivered remotely including: counselling, advice and elements of peer support. Our staff also started to deliver telephone support to young people and we produced online resources for young people.
In total 1304 young people received support from Manchester Mind CYP. 116 young people received support within schools and 286 young people received advice and 163 young people accessed counselling.
Employer Training
After updating all our training materials and investing in a data base in order to improve our processes, the pandemic led to all our sales stopping. We decided to take a break and the training co-ordinator was put on furlough for two months. We took a decision to offer resources rather than sell training to businesses that obviously had other priorities. We then decided to redevelop all our training to offer remotely. We felt it was unlikely that during the year there would be a return to face to face offers – and we were correct in that assumption. During the year we delivered 56 courses to 744 people and turnover was £45,426which was approximately £130,000 less than the previous year. We knew though that the training that we were providing was more important than ever – particularly with the increasing focus on mental health.
Community Training
Manchester Mind are also funded to deliver free mental health awareness and resilience training to Manchester residents. Again a shutdown of training and then a redevelopment of courses to be delivered online took time. However, at the start of the pandemic we offered open access mindfulness and meditations – creating a space for people to get together and take some time out. 652 people attended 208 training sessions which was a huge increase on the previous year.
Mums Matter
Our funding to work in partnership with Home Start Manchester commenced during lockdown which hindered numbers and access so this was a more disappointing start than we expected.
Marketing and Communications
Marketing and Communications Was even more important than ever during this year. Our ability to communicate with people digitally was vital when a lot of face to face provision had disappeared. We worked hard to provide resources for people to use to improve wellbeing and promoted those regularly through all our media channels. A partnership with Size? Also led to a range of resources produced for young people.
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Manchester Mind (a company limited by guarantee)
Directors ’ report for the year ended 31 March 2021
Beliefs and Values
Manchester Mind continued to embed our beliefs and values into our work. The most visible area of this continued to be in our recruitment and selection processes.
We also provided facilitated workshops for staff to attend and work through issues using the values lens, so embedding our values and beliefs in our work.
We believe:
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In the power of listening and feeling heard
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Everyone has value: something to offer
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Everyone deserves to be supported in their mental health needs and we have a part to play in that
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Better understanding of mental health, both personally and professionally, benefits everyone
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Being open to learning and reflecting on experience can improve mental health services: there is no single “right way”
Our Values:
Openness: being receptive to, and appreciative of, the skills, talents and perspectives of everyone Belonging: developing kind relationships that lead to feeling accepted, understood and able to contribute Strength: recognising and developing potential in others and ourselves, enabling resilience
Collaboration: generous sharing of our resources, skills and talents enabled by clear and meaningful communication
Partnership Work
Partnership work continues to be important to Manchester Mind and grew this year. Our current partnerships are:
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Big Manchester
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Manchester Volunteer Advice Partnership
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Help Through Crisis
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Greater Manchester Mental Health Trust
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Greater Manchester Mind
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First 1000 Days Partnership (Manchester Mind and Home Start Manchester)
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GM Mentally Healthy Schools (delivery of mental health support in schools)
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Universal Credit Project (with Mind in Salford)
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Integrated Care Response Service ( 42[nd] Street and Mind in Salford)
We continued to work with our colleagues across Greater Manchester Local Minds - the focus this year was more on peer support during this difficult time.
Fundraising
Another area that was significantly affected by the pandemic was fundraising which towards the end of the previous year understandably came to a standstill. We continued to keep in touch with supporters with wellbeing resources but did not push fundraising as it felt inappropriate to do so. It didn’t take too long for people to look at virtual ways to fundraise – smaller amounts but very welcome activity. We were also a charity partner of Headstock who put on a virtual festival in May and this generated much welcome income. Fundraising did recover to a level that was better than expected and we raised £284,160 in comparison to the previous year’s £397,851. We had invested in January in a second full-time fundraiser. However, they went on furlough and then left the organization. Fundraising continues to be an important part of our work as it plays a role in raising awareness of mental health issues as well as raising much needed income.
To help alleviate the forecasted loss of income we applied successfully to a number of Covid Emergency Funds, which enabled us to manage the forecasted gap in income.
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Manchester Mind (a company limited by guarantee)
Directors ’ report for the year ended 31 March 2021
As a charity we are registered with the Fundraising Register and adhere to their regulations, policies and guidance with regard to community and corporate fundraising which has been our main focus. We also abide by the Charity Commission fundraising guidance and regulations and by the Mind fundraising standards, with activities monitored by the Fundraising Manager in association with the Marketing and Communications Manager.
This process is internally regulated and monitored by the Fundraising Manager using the following:
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Manchester Mind Ethical Fundraising Policy
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Manchester Mind Ethical Investment Policy
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Manchester Mind Operational Fundraising Guide
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Charity donor database
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Donor journey per donor type (sponsored events, in memory, one off event, one off donation, regular giving, charity partner)
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E-templates per donation type
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Report to CEO (weekly) and the board (Performance Monitoring Reports each quarter; Sustainability Sub-Committee Meetings each quarter; Annual Fundraising Report)
There have been no instances where Manchester Mind have failed to comply with any of the above guidance.
We regular work with volunteers during the year to support our fundraising
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In the past we have hosted two annual city-centre collections (1 day in May, 1 day in October) where cash donations are collected by volunteers.
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Volunteers are colleagues from corporate “charity of the year” partnerships.
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Our Fundraising Manager co-ordinates all corporate volunteering for our charity
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Charity street collections require an application to be submitted to Manchester City Council before a permit is issued.
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As well as undertaking a charity event risk assessment, with full insurance documentation, we issue volunteer briefing documents in advance of the event. We always secure a central city-centre office for the day to serve as our Volunteer HQ.
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On the day, we host 1 x 60 minute welcome and team briefing (covering ethics, health & safety, legal issues, logistics and housekeeping). Volunteers each carry a copy of the MCC permit, wear a charity tabard and take a numbered sealed bucket to collect cash. All materials are recorded as “signed out” per volunteer, with bucket numbers logged. Volunteers work in small teams per “geographical zone” within the city. Each team is visited by the fundraising manager during the course of the event.
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At the end of each event, volunteers return to our HQ for debriefing. All material are recorded as “signed in” per volunteer. We then securely return the collection buckets to our Hulme office.
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Our Finance Officer then opens the sealed buckets to record all monies donated at the event per volunteer. Our Fundraising Manager then records the monies per volunteer, per team and calculates the grand total. This information is recorded on the MCC collection form, which are collected within 4 weeks of the event. Each volunteer also receives a certificate of thanks and details of their individual, team and collective success within 3 days of the event.
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Monies donated at each bi-annual event are then coded and added to the charity finance system (SAGE).
Charity Partners
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We have in the past managed 30-45 corporate partnerships each year, which helps generate unrestricted income. These partnership are governed by our ethical fundraising policy and ethical investment policy. Each partner is supported by the fundraising manager for 12-24 months, based on an annual scheme of works (legal, logistic and procedural).
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Charity partners have their own committees which are governed by senior managers of the company, and comply with fundraising guidance.
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All monies are recorded on the charity donor database and SAGE finance accounts.
Community, Group and Individual Fundraisers
- We follow a regulated schedule of stewardship (communications & administration) with all other fundraisers per donor type (in memory, regular giving, sponsored events, one off events, cause related marketing, one off donations) with activities and monies recorded via the charity donor database and SAGE finance accounts.
Compliments and Complaints
We have had no complaints from any fundraisers. We do receive a significant number of positive responses from people who
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Manchester Mind (a company limited by guarantee)
Directors ’ report for the year ended 31 March 2021
value the contact, information and support they receive during the fundraising relationship.
We do not believe in ‘forceful’ fundraising. It is important to us that people choose to fundraise and support us. To this end:
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We do not use direct mail campaigns for charity fundraising, nor employ any unsolicited forms of marketing to generate donations.
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We only communicate with individuals who are pro-active in contacting our charity with a wish to support us via fundraising.
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We do not engage with fundraisers under the age of 18 without an adult supervising their activities.
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We follow charity safeguarding policies where fundraisers might have previously experienced poor mental health. We become aware if any fundraisers’ mental health worsens during their contact with us, and advise them to cancel or postpone their fundraising activities so they focus on their wellbeing, which is our main priority.
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We follow all GDPR policy and procedures to ensure that people’s data is protected and we do not employ a persistent approach for the purpose of soliciting or otherwise procuring money or other property on behalf of the charity and neither do we put people under undue pressure to give money or other property.
The income from fundraising is continuing to support a range of services including:
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Advice
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Children and Young People
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Peer Support
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Food For All
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Development of a new young people’s counselling service
Our Strategy for the coming year which has so much been dominated by the impact of Covid-19 is to focus on rebuilding our community fundraising. Building relationships with individuals who contact us to fundraise for the charity. We will keep in contact with our charity partnerships, whilst understanding that with the pressures on businesses and their staff have impacted on their ability to fulfil their aims with regarding charitable support. We will work in partnership with legal firms to publicise a Make a Will Month during the year. All our fundraising messages are accompanied by messages to raise awareness of mental health and wellbeing. Fundraising will work closely with our Training Manger to build reciprocal links with businesses. All our work will follow all the above guidelines with a focus on building kind relationships.
Connections
Locally Manchester Mind has been involved in:
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Suicide Prevention Strategy
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Greater Manchester Mental health Trust and VCSE Collaborative
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CAMHS Transformation Group
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A group of VCSE organisations working with Manchester Local Care Organisation to develop a memorandum of understanding
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Manchester Health and Wellbeing group
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Manchester VCSE CEO Group
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Working with VCSE organisations on developing plans around Community Mental Health Transformation
Manchester Mind has also been involved nationally through National Mind and this has been strengthened with the Chief Executive Officers continuing involvement within the Mind Network.
Challenges in 2020/21
Any of the challenges which we might have had during this year were overshadowed by the Covid19 pandemic and the subsequent lockdowns and partial lockdowns. We were restricted in how we could offer services, which turned out to have some positives and great learning but nevertheless left people who were digitally excluded behind somewhat. We had an initial challenge of ensuring all our staff had the equipment and resources they needed to deliver remotely – this was expensive but was offset somewhat through success in emergency grant applications. We had the challenge of supporting our staff which we did through clear communications, distribution of resources and delivering wellbeing activities as well as more regular opportunities to meet and have supervision. Amidst all this we had to embark on our MQM submission and assessment.
We have been successful at overcoming and adapting to new situations and have a very dedicated and committed staff team to
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Manchester Mind (a company limited by guarantee)
Directors ’ report for the year ended 31 March 2021
thank for this. We are less certain like everyone about how the pandemic will play out in terms of the long term and short term impacts. Our systems still needs some updating but we feel we have the skills and expertise if not always the capacity to develop things further.
Financial review
Total income for the year was £2,162,829 a 6% (£131,737) decrease on prior year, £211,454 decrease on unrestricted fund income and £79,717 increase on restricted fund income.
The main driver of the £211,454 decrease in unrestricted income was due to the full year impact of the covid pandemic. This has resulted in a £102,950 drop in fundraising income as many events were cancelled, and a £118,409 drop in income for Food for All as it changed its focus from catering for external clients to providing emergency food response meals for the vulnerable during lockdown, including meals for children during school holidays.
Due to Manchester Mind’s healthy and prudent reserves position, the Charity was able to sustain the initial financial downturn during 2020/21, and has ended the year with net income of £54,963 (2019/20 £54,559). Due to the on-going pandemic the Management Team and Board are closely monitoring the financial situation, and they are actively seeking new funding opportunities but are aware of the risk that some self-funded activities may have to stop and mitigating actions taken to ensure future financial sustainability of the Charity.
The Manchester Engagement Team (MET) contract with GMMH NHS Foundation Trust remained our largest source of income at 29% of total income (28% in 2019/20), however we are continuing to work to diversify our income streams to mitigate financial risk.
The £79,717 increase in restricted income was partly due to new projects such as the Mums Matter (£100,000), Loneliness Fund (£24,970), Listening Ear (£58,979) and Emergency Food Response (£49,603), offset with two large projects ending in 2019/20; MVAP Big lottery (£109,736) and Greater Minds Partnership (£81,778). The remainder relates to timing fluctuations of funds received on existing projects.
As a service delivery organisation, staff costs are our single biggest area of expenditure. In 2020/21 expenditure on salaries totalled £1,721,493.
The charity held £768,876 reserves at the year ending 2020/21, this is an increase of £54,963 compared to 2019/20, which is a great result after a difficult year due to Covid-19. £579,075 relates to unrestricted funds available for future use in line with the Charity’s reserves policy, and £189,801 relates to restricted funds for specific externally funded projects.
The Board had previously agreed to designate £313,000 unrestricted funds from 2019/20 to support various projects and services in 2020/21, this included £35,644 funding for the CYP Counselling Team, £81,191 support for various Food For All projects, £35,644 matched funding for the Advice Team and £14,262 to fund the Peer Support programme. The remainder was spent on matched funding projects and supporting the central management function to enable future organisational growth and sustainability.
Principal funding sources
We would like to thank our principal funders for their support in 2020/21:
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GMMH NHS Foundation Trust
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Manchester City Council
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The National Lottery Community Fund
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National Mind
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Manchester Health & Care Commissioning Partnership
Manchester Mind could not exist without this valued support.
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Manchester Mind (a company limited by guarantee)
Directors ’ report for the year ended 31 March 2021
Individual and corporate donors
We would also like to thank our individual and corporate donors for their support in 2020/21. This area of income generation has become increasingly important to support the growth of the Charity. In 2020/21, 254 people and over 136 businesses/organisation contributed to raising £284,160 funds for the Charity. We are using this funding in different ways;
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To develop new services
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To support the continuation of existing services that are important to us
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To offer match funding in applications for grants
Reserves policy
The reserves held by Manchester Mind fall into two primary categories: restricted and unrestricted reserves.
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Restricted reserves are through grants and funding for individual projects, and such funds are restricted according to the contract to provide such services. Total value at March 2021 was £189,801.
-
Unrestricted reserves are obtained through income generation (e.g. food sales and training), donations (including legacies) and any surplus produced by effective management of budgets (as limited by contract terms). The purpose of holding unrestricted reserves is to secure the financial future of Manchester Mind as a going concern, and to support agreed selffunded projects and services. Total value at March 2021 was £579,075.
Unrestricted reserves are divided into four sub-categories, these categories are:
-
1) Redundancy – Manchester Mind has a duty of care to staff to ensure that sufficient funds are held in reserve in the event of redundancy. Total value of the redundancy reserve at March 2020 was £124,712.
-
2) Continuation – Manchester Mind wants to protect the long term future of the Charity by holding funds in reserve to cover essential costs and liabilities during times of financial difficulty. The Board agreed that we should have a minimum of three months central management charges and a provision for the long-term unavoidable liabilities of the Charity, such as property leases. Total value of the continuance reserve at March 2020 was £114,000.
-
3) Designated - Where the Board of Trustees or the Finance Sub-Committee (on authorisation by the Board) have made a commitment for the release of funds from unrestricted reserves for a designated purpose. This may be to support new/existing self-funded projects or matched costs on externally funded projects. This will predominantly be reviewed as part of the annual budget setting process. Total value of designated funds agreed by the Board in March 2021 for future use was £326,625.
-
4) Free Reserves - Any surplus held in unrestricted reserves after the demands of the above. Total value at March 2021 was £13,738.
The reserves are reviewed and re-valued on an annual basis as part of the annual budgeting process. The review is carried out by the Finance Sub-Committee with recommendations made to the Board on the adequacy of reserves.
Investment policy
Manchester Mind has an ethical investment policy. Manchester Mind and Good Mood Food have their accounts with the Cooperative Bank.
Risk management
The Board has overall responsibility for management of risk and operates in line with its risk management policy.
The Board, via the CEO and management team, maintains a risk register detailing the major risks we face as a charity and the systems and processes in place to mitigate these risks. The risk register is reviewed every three months at the Board. Risk is also a standing agenda item at project meetings, sub-committee meetings, Board meetings and at staff supervision meetings so risk can be considered more frequently if there is a significant change in our risk profile.
The Board also holds a strategic planning event each year, which includes an assessment of and discussion around risk.
Specific procedures are in place to ensure the health and safety of staff, volunteers, service users and visitors. Each project has appropriate quality standards for their work and compliance is monitored and reported on by the CEO.
13
Manchester Mind (a company limited by guarantee)
Directors ’ report for the year ended 31 March 2021
Future financial strategies
Our main financial strategies for the future remain to achieve long-term financial sustainability by:
-
diversifying our income streams and ensuring our services are delivered as efficiently and effectively as possible
-
ensuring that all projects are properly funded so that they can deliver on their objectives
-
giving careful consideration to the use of reserves ensuring that their application supports the delivery of our strategic aims
-
monitoring and reviewing in-year financial performance and taking corrective action where needed
Our focus is to:
-
secure funding for current projects which are under review
-
to continue to develop a fundraising strategy to build on the expertise and knowledge gained over the last five years and to look to develop areas of fundraising around legacies and individual giving as well as continuing with sponsored events and business partnerships.
In terms of gaining greater financial stability, we are aware that there remains pressures on local authority and health budgets and that the competition for grant funding is high. Therefore, our focus will continue to be about developing undesignated income streams through training and fundraising. We will look at other opportunities where services can be delivered with a longer-term plan for sustainability. There is of course the need to be aware of the impact of Brexit, which could see reductions in European Funding into the City – leading to increased pressure on remaining funding streams.
14
Manchester Mind (a company limited by guarantee)
Directors ’ report for the year ended 31 March 2021
Plans for future periods
In 2021/22 we will work towards our new purpose and strategic aims as documented on pages 5 and 6.
We will continue to review our services through analysis of the data coming through and by talking to the people who use our services. We want to remain responsive and relevant. We will look to work in partnership with others if that is more effective in bridging or filling the gaps.
As the comitments of the NHS Long Term Plan are rolled out through community transformation we will contribute as part of the wider VCSE to help to improve mental health provision through collaboration.
Priorities for 2021/22
The main priorities for Manchester Mind for 2021/22 are to become:
-
A Listening and Responsive Organisation
-
A Whole Person Approach to Mental Health
-
Influencing the mental health agenda
In addition, we will continually work to improve our governance and internal systems to ensure we have a strong, sustainable and well-governed charity with excellent support for all our staff and volunteers.
A business plan for each year will focus in on current priorities. (see pages 5 and 6 for further details).
Going Concern
The charity has a strong reserve position and has sufficient available resources, as demonstrated by the reserve policy above. We have adequate financial resources and are well placed to manage the business risks. Our planning process, including financial projections, has taken into consideration the current economic climate and its potential impact on the various sources of income and planned expenditure.
The accounts are approved during a period where there is still some uncertainty as a result of COVID-19. The Charity is constantly assessing the short and long term impact on its fundraising activities in the current climate. Our cash deposits could easily be drawn down should working capital be required. Appropriate consideration of risks as part of its normal risk management processes and mitigating actions both already taken and available to be taken.
There are no other material uncertainties that call into doubt the charity’s ability to continue.
15
Manchester Mind (a company limited by guarantee)
Directors ’ report for the year ended 31 March 2021
Statement of Directors’ responsibilities
The Board of Directors is responsible for preparing the annual report and financial statements in accordance with applicable law and regulations.
Company law requires the Directors to prepare financial statements for each financial year. Under that law the Directors have elected to prepare the financial statements in accordance with the applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Under company law, the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the group and the income and expenditure of the group for that period.
In preparing these financial statements, the Directors are required to:
-
select suitable accounting policies and then apply them consistently
-
observe the methods and principles in the Charities SORP
-
make judgements and accounting estimates that are reasonable and prudent
-
state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements
-
prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in operation
The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the charitable company’s transactions and disclose at any time the financial position of the charitable company and to enable it to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence taking reasonable steps for the prevention and detection of fraud and other irregularities.
The members of the Board who are Directors for the purposes of company law, and trustees for the purposes of charity law, who served during the year and up to the date of this report are set out on page 2.
In accordance with company law, as the company’s Directors, each member of the Board certifies that:
-
so far as they are aware, there is no relevant information of which the auditor is unaware
-
as Directors of the company they have taken all necessary steps to be aware of information which would be relevant for audit purposes and have communicated them to the auditor
This report has been prepared in accordance with the Statement of Recommended Practice: Accounting and Reporting by Charities (FRS 102) (issued January 2015) and in accordance with the provisions applicable to companies subject to the small companies’ regime (of the Companies Act 2006).
Auditor
Slade and Cooper were re-appointed as the auditors during the year and have expressed their willingness to continue in that capacity.
Approved by the Board and signed on its behalf by:
16/12/2021 ................................................................. ……………………………….. Rachel Pearson (Chair) Date
16
Independent Auditor ’s Report to the members and trustees of Manchester Mind
Opinion
We have audited the financial statements of Manchester Mind (the ‘charitable company’) for the year ended 31 March 2021, which comprise the Statement of Financial Activities (including the income and expenditure account), the Balance Sheet, the Statement of Cash Flows and the related notes. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 the Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).
-
In our opinion the financial statements:
-
give a true and fair view of the state of the charitable company’s affairs as at 31 March 2021, and of its incoming resources and application of resources, including its income and expenditure, for the year then ended;
-
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and
-
have been prepared in accordance with the requirements of the Companies Act 2006.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.
Other information
The trustees are responsible for the other information. The other information comprises the information included in the trustees’ annual report, other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.
In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.
We have nothing to report in this regard.
Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit:
-
the information given in the trustees’ report (incorporating the directors’ report) for the financial year for which the financial statements are prepared is consistent with the financial statements; and
-
the trustees’ report has been prepared in accordance with applicable legal requirements.
17
Independent Auditor ’s Report to the members and trustees of Manchester Mind
Matters on which we are required to report by exception
In the light of our knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the trustees’ report.
We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:
-
adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or
-
the financial statements are not in agreement with the accounting records and returns; or
-
certain disclosures of trustees’ remuneration specified by law are not made; or
-
we have not received all the information and explanations we require for our audit; or
-
the trustees were not entitled to prepare the financial statements in accordance with the small companies’ regime and take advantage of the small companies’ exemptions in preparing the Trustees’ Annual Report and from the requirement to prepare a strategic report.
Responsibilities of trustees
As explained more fully in the trustees’ responsibilities statement set out on page 16, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.
In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.
Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The specific procedures for this engagement and the extent to which these are capable of detecting irregularities, including fraud is detailed below:
-
enquiry of management and those charged with governance around actual and potential litigation and claims.
-
enquiry of the charity's staff, management and those charged with governance to identify any instances of non-compliance with laws and regulations.
-
reviewing minutes of meetings of those charged with governance.
-
reviewing financial statement disclosures and testing to supporting documentation to assess compliance with applicable laws and regulations.
-
auditing the risk of management override of controls, including through testing journal entries and other adjustments for appropriateness, and evaluating the business rationale of significant transactions outside the normal course of business.
18
Independent Auditor ’s Report to the members and trustees of Manchester Mind
Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.
A further description of our responsibilities is available on the Financial Reporting Council’s website at: https://www.frc.org.uk/Our-Work/Audit/Audit-and-assurance/Standards-and-guidance/Standards-and-guidance-forauditors/Auditors-responsibilities-for-audit/Description-of-auditors-responsibilities-for-audit.aspx. This description forms part of our auditor’s report.
Use of our report
This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.
Chinwe Jennifer Daniel FCCA DChA Senior Statutory Auditor for and on behalf of Slade & Cooper Limited Statutory Auditors Beehive Mill Jersey Street Manchester M4 6JG
Date: 17/12/2021 Slade & Cooper Limited is eligible to act as an auditor in terms of section 1212 of the Companies Act 2006
19
Manchester Mind
Statement of Financial Activities (including Income and Expenditure account) for the year ended 31 March 2021
| Unrestricted funds Note £ Income from: Donations and legacies 3 293,263 Charitable activities: 4 Advice Services - Children & Young People Services - Food For All 153,134 Manchester Engagement Team 622,703 Training - Other 28,214 5 46,867 Total income 1,144,181 Expenditure on: Raising funds 6 101,261 Charitable activities: 7 Advice Services - Children & Young People Services 48,678 Food For All 189,851 Manchester Engagement Team 624,924 Training 1,528 Other 5,253 76,425 Total expenditure 1,047,920 9 96,261 Transfer between funds (53,711) Net movement in funds for the year 42,550 Reconciliation of funds Total funds brought forward 536,525 Total funds carried forward 579,075 Other trading activities Net income/(expenditure) for the year Other trading activities |
Restricted funds £ - 250,346 392,740 49,603 - 37,290 288,669 - 1,018,648 - 312,538 373,806 49,603 - 46,110 277,889 - 1,059,946 (41,298) 53,711 12,413 177,388 189,801 |
Total funds 2021 £ 293,263 250,346 392,740 202,737 622,703 37,290 316,883 46,867 2,162,829 101,261 312,538 422,484 239,454 624,924 47,638 283,142 76,425 2,107,866 54,963 - 54,963 713,913 768,876 |
Total funds 2020 £ 396,213 351,681 398,912 271,543 630,080 33,732 154,606 57,799 |
|---|---|---|---|
| 2,294,566 | |||
| 102,220 364,909 445,411 370,970 659,407 63,402 155,245 78,443 |
|||
| 2,240,007 | |||
| 54,559 - |
|||
| 54,559 659,354 |
|||
| 713,913 |
The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities.
20
Manchester Mind Company number 04738057
Balance sheet as at 31 March 2021
| Note £ £ Fixed assets Tangible assets 14 11,139 Total fixed assets 11,139 Current assets Debtors 15 46,393 Cash at bank and in hand 16 800,588 Total current assets 846,981 Liabilities Creditors: amounts falling due in less than one year 17 (89,244) Net current assets 757,737 Net assets 768,876 The funds of the charity: Restricted income funds 18 189,801 Unrestricted income funds 19 579,075 Total charity funds 768,876 2021 |
£ £ 20,952 20,952 176,340 702,042 878,382 (185,421) 692,961 713,913 177,388 536,525 713,913 2020 |
£ £ 20,952 20,952 176,340 702,042 878,382 (185,421) 692,961 713,913 177,388 536,525 713,913 2020 |
|---|---|---|
| 20,952 692,961 |
||
| 713,913 | ||
| 177,388 536,525 |
||
| 713,913 |
These accounts are prepared in accordance with the special provisions of part 15 of the Companies Act 2006 relating to small companies and constitute the annual accounts required by the Companies Act 2006 and are for circulation to members of the company.
The notes on pages 23 to 41 form part of these accounts.
Approved by the trustees on 16/12/2021 and signed on their behalf by:
Rachel Pearson (Trustee)
21
Manchester Mind
Statement of Cash Flows for the year ending 31 March 2021
| Note Cash provided by/(used in) operating activities 21 Cash flows from investing activities: Purchase of tangible fixed assets Cash provided by/(used in) investing activities Cash and cash equivalents at the beginning of the year Cash and cash equivalents at the end of the year Increase/(decrease) in cash and cash equivalents in the year |
2021 £ 99,864 (1,318) (1,318) 98,546 702,042 800,588 |
2020 £ 267,616 |
|---|---|---|
| (9,554) | ||
| (9,554) | ||
| 258,062 443,980 |
||
| 702,042 |
22
Manchester Mind
Notes to the accounts for the year ended 31 March 2021
1 Accounting policies
The principal accounting policies adopted, judgments and key sources of estimation uncertainty in the preparation of the financial statements are as follows:
a Basis of preparation
The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102), second edition - October 2019 (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006 and UK Generally Accepted Accounting Practice.
Manchester Mind meets the definition of a public benefit entity under FRS102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note.
b Preparation of the accounts on a going concern basis
The trustees consider that there are no material uncertainties about the charitable company's ability to continue as a going concern.
The trustees have made no key judgments which have a significant effect on the accounts.
The trustees do not consider that there are any sources of estimation uncertainty at the reporting date that have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities within the next reporting period.
23
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
c Income
Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the item(s) of income have been met, it is probable that the income will be received and the amount can be measured reliably.
Income from government and other grants, whether ‘capital’ grants or ‘revenue’ grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred.
For legacies, entitlement is taken as the earlier of the date on which either: the charity is aware that probate has been granted, the estate has been finalised and notification has been made by the executor(s) to the charity that a distribution will be made, or when a distribution is received from the estate. Receipt of a legacy, in whole or in part, is only considered probable when the amount can be measured reliably and the charity has been notified of the executor’s intention to make a distribution. Where legacies have been notified to the charity, or the charity is aware of the granting of probate, and the criteria for income recognition have not been met, then the legacy is a treated as a contingent asset and disclosed if material.
Income received in advance of a provision of a specified service is deferred until the criteria for income recognition are met.
d Donated services and facilities
Donated professional services and donated facilities are recognised as income when the charity has control over the item, any conditions associated with the donated item have been met, the receipt of economic benefit from the use by the charity of the item is probable and that economic benefit can be measured reliably. In accordance with the Charities SORP (FRS 102), general volunteer time is not recognised; refer to the trustees’ annual report for more information about their contribution.
On receipt, donated professional services and donated facilities are recognised on the basis of the value of the gift to the charity which is the amount the charity would have been willing to pay to obtain services or facilities of equivalent economic benefit on the open market; a corresponding amount is then recognised in expenditure in the period of receipt.
e Interest receivable
Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the Bank.
24
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
f Fund accounting
Unrestricted funds are available to spend on activities that further any of the purposes of charity.
Designated funds are unrestricted funds of the charity which the trustees have decided at their discretion to set aside to use for a specific purpose.
Restricted funds are donations which the donor has specified are to be solely used for particular areas of the charity’s work or for specific projects being undertaken by the charity.
g Expenditure and irrecoverable VAT
Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably. Expenditure is classified under the following activity headings:
-
Costs of raising funds comprise the costs of staff engaged in the activity and their associated support costs.
-
Expenditure on charitable activities includes the costs of engaged in furthering the purposes of the charity and their associated support costs.
-
Other expenditure represents those items not falling into any other heading.
Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred.
h Allocation of support costs
Support costs are those functions that assist the work of the charity but do not directly undertake charitable activities. Support costs include back office costs, finance, personnel, payroll and governance costs which support the charity's programmes and activities. These costs have been allocated between cost of raising funds and expenditure on charitable activities. The bases on which support costs have been allocated are set out in note 9.
i Operating leases
Operating leases are leases in which the title to the assets, and the risks and rewards of ownership, remain with the lessor. Rental charges are charged on a straight line basis over the term of the lease.
j Tangible fixed assets
Individual fixed assets costing £1000 or more are capitalised at cost and are depreciated over their estimated useful economic lives on a straight line basis as follows:
Office fixtures and equipment 25-33%
25
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
k Fixed asset investments
Investments are a form of basic financial instrument and are initially recognised at their transaction value and subsequently measured at their fair value as at the balance sheet date using the closing quoted market price. The statement of financial activities includes the net gains and losses arising on revaluation and disposals throughout the year.
The Charity does not acquire put options, derivatives or other complex financial instruments.
The main form of financial risk faced by the charity is that of volatility in equity markets and investment markets due to wider economic conditions, the attitude of investors to investment risk, and changes in sentiment concerning equities and within particular sectors or sub sectors.
l Debtors
Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.
m Cash at bank and in hand
Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.
n Creditors and provisions
Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due.
o Financial instruments
The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method.
26
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
p Pensions
Employees of the charity are entitled to join a defined contribution ‘money purchase’ scheme. The charity’s contribution is restricted to the contributions disclosed in note 10. There were no outstanding contributions at the year end. The costs of the defined contribution scheme are included within support and governance costs and allocated to the funds of the charity using the methodology set out in note 8.
2 Legal status of the charity
The charity is a company limited by guarantee registered in England and Wales and has no share capital. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity. The registered office address is disclosed on page 1.
3 Income from donations and legacies
| Current reporting period Donations Total Previous reporting period Donations Total |
Unrestricted £ 293,263 293,263 Unrestricted £ 396,213 396,213 |
Restricted £ - - Restricted £ - - |
Total 2021 £ 293,263 |
|---|---|---|---|
| 293,263 | |||
| Total 2020 £ 396,213 |
|||
| 396,213 |
27
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
4 Income from charitable activities
| Current reporting period Advice Services Our Manchester / Manchester City Council MVAP / Big Lottery MVAP / Manchester City Coucil Universal Credit / National Mind Park House / GM Mental Health Trust Laurette House / GM Mental Health Trust Subtotal for Advice Services Children & Young People Services Building Resilliance/ Big Lottery Help Through Crisis / Big Lottery ICRS /CAHMS GM Schools / 42nd Street Reconnect Greater Manchester/ ESF Co-op Resilience Project Children In Need Peer support Transitions MUFC Project Subtotal for Children & Young People Services Food For All Zion Café / Manchester City Council Good Mood Food Bite Pay What You Can / National Mind Food Response/ Lottery Subtotal for Food For All Manchester Engagement Team (MET) MET / GM Mental Health Trust Subtotal for MET Training Community Training / Manchester City Council Subtotal for Training Other Be Well / Big Life Big Manchester / Barnardos Peer Support / National Mind Loneliness fund/ National Mind Listening Ear Service Mums Matters Central Discharge Support Subtotal for Other Total |
Unrestricted £ - - - - - - - - - - - - - - - 65,976 78,346 3,000 5,812 153,134 622,703 622,703 - 28,214 28,214 804,051 |
Restricted £ 74,769 - 72,470 54,800 28,483 19,824 250,346 103,881 107,929 43,816 83,903 12,312 12,338 24,186 675 3,700 392,740 - - - - 49,603 49,603 - 37,290 37,290 10,000 34,206 21,777 24,970 58,979 100,000 38,737 288,669 1,018,648 |
Total 2021 £ 74,769 - 72,470 54,800 28,483 19,824 |
|---|---|---|---|
| 250,346 103,881 107,929 43,816 83,903 12,312 12,338 24,186 675 3,700 |
|||
| 392,740 65,976 78,346 3,000 5,812 49,603 |
|||
| 202,737 622,703 |
|||
| 622,703 37,290 |
|||
| 37,290 10,000 34,206 21,777 24,970 58,979 100,000 28,214 38,737 |
|||
| 316,883 | |||
| 1,822,699 |
28
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
| Previous reporting period Advice Services Our Manchester / Manchester City Council MVAP / Big Lottery MVAP / Manchester City Coucil Universal Credit / National Mind Park House / GM Mental Health Trust Laurette House / GM Mental Health Trust Subtotal for Advice Services Children & Young People Services Building Resilliance/ Big Lottery Help Through Crisis / Big Lottery ICRS /CAHM GM Schools / 42nd Street Henry Smith Connect / Young MCR Subtotal for Children & Young People Services Food For All Zion Café / Manchester City Council Harpurhey Café / Manchester City Council Good Mood Food Bite Pay What You Can / National Mind Subtotal for Food For All Manchester Engagement Team (MET) MET / GM Mental Health Trust Subtotal for MET Training Community Training / Manchester City Council Subtotal for Training Other Be Well / Big Life Big Manchester / Barnardos Peer Support / National Mind Greater Minds Partnership Subtotal for Other Total |
Unrestricted £ - - - - - - - - - - - - - - 76,037 17,725 170,938 1,402 5,441 271,543 630,080 630,080 - - 901,623 |
Restricted £ 78,969 109,736 63,873 68,500 28,483 2,120 351,681 142,817 104,294 43,813 50,288 48,700 9,000 398,912 - - - - - - - 33,732 33,732 10,000 32,828 30,000 81,778 154,606 938,931 |
Total 2020 £ 78,969 109,736 63,873 68,500 28,483 2,120 |
|---|---|---|---|
| 351,681 142,817 104,294 43,813 50,288 48,700 9,000 |
|||
| 398,912 76,037 17,725 170,938 1,402 5,441 |
|||
| 271,543 | |||
| 630,080 | |||
| 630,080 33,732 |
|||
| 33,732 10,000 32,828 30,000 81,778 |
|||
| 154,606 1,840,554 |
29
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
5 Income from other trading activities
| Income from other trading activities | ||
|---|---|---|
| Mental Health Training | 2021 £ 46,867 46,867 |
2020 £ 57,799 |
| 57,799 |
All income from other trading activities is unrestricted.
6 Cost of raising funds
| Cost of raising funds | ||
|---|---|---|
| Membership scheme Staff costs Volunteer Costs Office Costs Merchandise Event Costs Client Costs Support costs (see note 8) Governance costs (see note 8) |
2021 £ 562 65,757 - 6,452 - 125 37 201 28,127 101,261 |
2020 £ 988 57,723 264 492 3,899 1,310 - 44 37,500 |
| 102,220 |
All expenditure on cost of raising funds is unrestricted.
30
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
7 Analysis of expenditure on charitable activities
| Advice £ Staff costs 250,056 Office costs 13,124 Direct costs 16,988 Volunteer costs 144 Client costs 353 804 31,069 312,538 364,909 Restricted expenditure Unrestricted expenditure Total 2020 Total Governance costs (see note 8) Support costs (see note 8) |
CYP £ 282,416 60,136 42,320 30 113 1,028 36,441 422,484 445,411 |
FFA £ 138,349 51,860 16,830 120 - 226 32,069 239,454 370,970 |
MET £ 491,059 8,033 - - 13 - 125,819 624,924 659,407 |
Training £ 37,543 3,641 25 109 - - 6,320 47,638 63,402 |
Other £ 176,894 21,174 53,042 231 266 500 31,035 283,142 155,245 |
Total 2021 £ 1,376,317 157,968 129,205 634 745 2,558 262,753 1,930,180 2,059,344 2021 £ 1,059,946 870,234 1,930,180 |
Total 2020 £ 1,422,467 176,601 134,685 10,645 3,139 10,687 301,120 |
|---|---|---|---|---|---|---|---|
| 2,059,344 | |||||||
| 2020 £ 942,500 1,116,844 |
|||||||
| 2,059,344 |
31
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
8 Analysis of governance and support costs
| Current reporting period Basis of apportionment Staff costs Time spent Office costs Floor area Audit fees Governance Legal and professional Governance Previous reporting period Basis of apportionment Staff costs Time spent Office costs Floor area Audit fees Governance Legal and professional Governance Net income/(expenditure) for the year This is stated after charging/(crediting): Depreciation Auditor's remuneration - audit fees |
Support £ 227,452 90,344 - - 317,796 Support £ 256,976 90,344 - - 347,320 2021 £ 11,131 5,400 |
Governance £ - - 5,400 7,696 13,096 Governance £ - - 3,060 10,756 2020 £ 11,160 5,000 |
Total 2021 £ 227,452 90,344 5,400 7,696 |
|---|---|---|---|
| 330,892 | |||
| Total 2020 £ 256,976 90,344 3,060 - |
|||
| 358,076 | |||
9 Net income/(expenditure) for the year
32
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
10 Staff costs
Staff costs during the year were as follows:
| ff costs during the year were as follows: | ||
|---|---|---|
| Wages and salaries Social security costs Pension costs Other staff costs Allocated as follows: Cost of raising funds Charitable activities Support costs Other trading activities |
2021 £ 1,461,897 122,341 74,072 63,183 1,721,493 65,757 1,376,316 227,452 51,968 1,721,493 |
2020 £ 1,431,062 121,447 72,144 149,437 |
| 1,774,090 | ||
| 57,723 1,422,467 256,976 36,924 |
||
| 1,774,090 |
No employees has employee benefits in excess of £60,000 (2020: Nil).
The average number of staff employed during the period was 69 (2020: 68).
The key management personnel of the charity comprise the trustees and the Chief Executive Officer. The total employee benefits of the key management personnel of the charity were £57,230 (2020: £53,360).
11 Trustee remuneration and expenses, and related party transactions
Neither the management committee nor any persons connected with them received any remuneration or reimbursed expenses during the year (2020: Nil).
No members of the management committee received travel and subsistence expenses during the year (2020:nil).
There are no donations from related parties which are outside the normal course of business and no restricted donations from related parties.
No trustee or other person related to the charity had any personal interest in any contract or transaction entered into by the charity, including guarantees, during the year (2020: nil).
33
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
12 Government grants
The government grants recognised in the accounts were as follows:
| Manchester City Council GM Mental Health Trust |
2021 £ 178,035 671,010 849,045 |
2020 £ 206,463 660,683 |
|---|---|---|
| 867,146 |
There were no unfulfilled conditions and contingencies attaching to the grants at the year end.
13 Corporation tax
The charity is exempt from tax on income and gains falling within Chapter 3 of Part 11 of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to its charitable objects. No tax charges have arisen in the charity.
14 Fixed assets: tangible assets
| Cost Additions Disposals Depreciation Charge for the year Disposals Net book value At 31 March 2021 At 31 March 2021 At 1 April 2020 At 31 March 2021 At 1 April 2020 At 31 March 2020 |
Plant & Machinery £ 11,334 - - 11,334.00 5,725 2,833 - 8,558 2,776 5,609 |
Office Equipment £ 30,134 1,318 - 31,452.00 23,151 2,068 - 25,219 6,233 6,983 |
Furniture & Fittings £ 24,921 - - 24,921.00 16,561 6,230 - 22,791 2,130 8,360 |
£ 66,389 1,318 - Total |
|---|---|---|---|---|
| 67,707 | ||||
| 45,437 11,131 - |
||||
| 56,568 | ||||
| 11,139 | ||||
| 20,952 |
34
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
15 Debtors
| 15 Debtors |
||
|---|---|---|
| Trade debtors Other debtors Prepayments and accrued income 16 Cash at bank and in hand Cash at bank and on hand 17 Creditors: amounts falling due within one year Trade creditors Other creditors and accruals Deferred income Taxation and social security costs |
2021 £ 24,038 - 22,355 46,393 2021 £ 800,588 800,588 2021 £ 26,808 12,343 46,906 3,187 89,244 |
2020 £ 169,601 - 6,739 |
| 176,340 | ||
| 2020 £ 702,042 |
||
| 702,042 | ||
| 2020 £ 11,777 26,437 99,658 47,549 |
||
| 185,421 |
£29k deferred income relates to Training income receved in 2020/21 but delivery has been postponed until 2021/22. £18k relates to project that commences in April 2021.
35
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
18 Analysis of movements in restricted funds
| Balance at 1 April 2020 £ Advice Services - MVAP / Big Lottery 36,736 (486) 32,014 384 (357) Total Advice Services 68,291 Children & Young People Services 17,337 53,331 ICRS /CAHMS (489) GM Schools / 42nd Street 20,251 Henry Smith 12,024 Reconnect Greater Manche - Co-op Resilience Project - Children In Need - Peer support Transitions - - 102,454 Food For All Food Response/ lottery - Total Food For All - Training Heads Up - - - Total Training - Current reporting period Our Manchester / Manchester City Council MVAP / Manchester City Coucil Universal Credit / National Mind Park House / GM Mental Health Trust Laurette House / GM Mental Health Trust Building Resilliance/ Big Lottery Help Through Crisis / Big Lottery MUFC Project Community Training / Manchester City Council Later Life / Calouste Gulbenkian Total Children & Young People Services |
Balance at 1 April 2020 £ - 36,736 (486) 32,014 384 (357) |
Income £ 74,769 - 72,470 54,800 28,483 19,824 250,346 103,881 107,929 43,816 83,903 - 12,312 12,338 24,186 675 3,700 392,740 49,603 49,603 - 37,290 37,290 |
Expenditure £ (111,476) (23,372) (63,226) (63,152) (30,021) (21,291) (312,538) (105,731) (103,461) (44,770) (73,292) (15,787) (10,851) (7,498) (11,380) (675) (360) (373,805) (49,603) (49,603) - (41,465) (4,645) (46,110) |
Transfers £ 36,707 1,154 1,824 39,685 1,443 3,763 - 5,206 - - 4,175 4,645 8,820 |
Balance at 31 March 2021 £ - 13,364 8,758 23,662 - - |
|---|---|---|---|---|---|
| 45,784 15,487 57,799 - 30,862 - 1,461 4,840 12,806 - 3,340 |
|||||
| 102,454 - |
126,595 - |
||||
| - - - - |
- - - - |
||||
| - | - |
36
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
Analysis of movements in restricted funds continued
| Other Be Well / Big Life Listening Ear Service Total Other Total Discharge Support Current reporting period Big Manchester / Peer Support / National Mums Matter Loneliness Fund/ NM |
Balance at 1 April 2020 £ - - 6,643 - - - - |
Income £ 10,000 34,206 21,777 100,000 24,970 58,979 38,737 288,669 1,018,648 |
Expenditure £ (10,000) (34,206) (23,508) (89,120) (24,970) (58,979) (37,107) (277,890) (1,059,946) |
Transfers £ - - - 53,711 |
Balance at 31 March 2021 £ - - 4,912 10,880 - - 1,630 |
|---|---|---|---|---|---|
| 6,643 177,388 |
17,422 189,801 |
37
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
| Balance at 1 April 2019 £ Advice Services - 61,265 Total Advice Services 61,265 Children & Young People Services 1,117 42,775 - 27,576 Henry Smith 13,039 Co Connect Connect / You - Co Counsell Counselling / C - 84,507 Training 4,835 - 12,572 Total Training 17,407 Other 4,939 - - - Get Help, Give Help, MACC - 13,805 10,000 4,150 195 Total Other 33,089 Total 196,268 Previous reporting period Service User Review / NHS Mental Health Literacy Swimathon GM Schools / 42nd Our Manchester / Manchester City Council Laurette House / GM Building Resilliance/ Big Lottery MVAP / Manchester City Coucil Universal Credit / National Mind Park House / GM Mental Health Trust Big Manchester / Barnardos Help Through Crisis / Big Lottery ICRS MVAP / Big Lottery Peer Support / National Mind Greater Minds Partnership Blue Light/ G.Minds Be Well / Big Life Heads Up Total Children & Young People Services Community Training / Manchester City Council Later Life / Calouste Gulbenkian |
Balance at 1 April 2019 £ - 61,265 |
Income £ 78,969 109,736 63,873 68,500 28,483 2,120 351,681 142,817 104,294 43,813 50,288 48,700 9,000 - 398,912 - 33,732 - 33,732 10,000 32,828 30,000 81,778 - - - - - 154,606 938,931 |
Expenditure £ (99,222) (134,265) (64,359) (36,486) (28,099) (2,477) (364,908) (126,597) (93,738) (44,302) (57,613) (49,715) (9,000) (270) (381,235) - (40,169) (19,990) (60,159) (10,000) (32,532) (23,357) (57,536) (169) (48) (12,556) - - (136,198) (942,500) |
Transfers £ 20,253 - - 20,253 270 270 (4,835) 6,437 7,418 9,020 (4,939) (296) - (24,242) 169 (13,757) 2,556 (4,150) (195) (44,854) (15,311) |
Balance at 31 March 2020 £ - 36,736 (486) 32,014 384 (357) |
|---|---|---|---|---|---|
| 61,265 | 68,291 | ||||
| 17,337 53,331 (489) 20,251 12,024 - - |
|||||
| 102,454 | |||||
| - - - |
|||||
| - - - 6,643 - - - - - - |
|||||
| 33,089 | 6,643 | ||||
| 196,268 | 177,388 |
38
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
Name of restricted fund Description, nature and purposes of the fund
The MVAP partnership funded by the National Lottery Community Fund, it's Manchester Volunteer purpose is to enhance the provision of advice services in Manchester through training and supporting volunteers in community advice work organisations. Advice Project (MVAP) The balance relates to income being received ahead of expenditure on the project. The balance held in restricted reserves at the year end will be expended against future costs and bridge funding on the project. Universal Credit is funded by National Mind, it's purpose is to provide advice Universal Credit and support people using the Universal Credit system. The balance relates to income being received ahead of expenditure on the project. The balance held in restricted reserves at the year end will be expended against future costs on the project. HTC is a funded by the National Lottery, it's purpose is to support young Help through Crisis people experiencing hardship crises. The balance relates to income being (HTC) received ahead of expenditure on the project. The balance held in restricted reserves at the year end will be expended against future costs on the project. Manchester Mind are part of a Greater Manchester consortium delivering oneto-one psychosocial support to pupils in schools. The balance relates to the Greater Manchester income being received ahead of expenditure on the project. The balance Schools held in restricted reserves at the year end will be expended against future costs on the project.
39
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
19 Analysis of movement in unrestricted funds
| Redundancy Reserve Continuance Reserve Designated Project Fund Free Reserves Previous reporting period Current reporting period Designated Project Fund Free Reserves Redundancy Reserve Continuance Reserve |
Balance at 1 April 2020 £ 109,227 114,000 313,000 298 |
Income £ - - 850,918 293,263 1,144,181 Income £ - - 959,422 396,213 1,355,635 |
Expenditure £ - - (946,659) (101,261) (1,047,920) Expenditure £ - - (1,195,287) (102,220) (1,297,507) |
Transfers £ 15,485 109,366 (178,562) (53,711) Transfers £ 27,227 2,000 299,157 (313,073) 15,311 |
As at 31 March 2021 £ 124,712 114,000 326,625 13,738 |
|---|---|---|---|---|---|
| 536,525 | 579,075 | ||||
| Balance at 1 April 2019 £ 82,000 112,000 249,708 19,378 463,086 |
As at 31 March 2020 £ 109,227 114,000 313,000 298 536,525 |
Name of unrestricted fund
Description, nature and purposes of the fund
Redundancy Reserve Liability for all staff employed by Manchester Mind in line with statutory redundancy pay conditions. Protects the long-term continuance of the Charity, ensures essential funds Continuance Reserve are covered during times of financial difficulty. Additional spending as approved by the Board of Trustees for a designated Designated Project Fund purpose i.e. to support new/existing self-funded projects or matched costs on externally funded projects. Any surplus held in unrestricted reserves after the demands of the above. Free Reserves
40
Manchester Mind
Notes to the accounts for the year ended 31 March 2021 (continued)
20 Analysis of net assets between funds
| Current reporting period Tangible fixed assets Net current assets/(liabilities) Total Previous reporting period Tangible fixed assets Net current assets/(liabilities) Total |
General fund £ 11,139 2,599 13,738 General fund £ 20,952 (20,654) 298 |
Designated funds £ - 565,337 565,337 Designated funds £ - 536,227 536,227 |
Restricted funds £ - 189,801 189,801 Restricted funds £ - 177,388 177,388 |
Total £ 11,139 757,737 |
|---|---|---|---|---|
| 768,876 | ||||
| Total £ 22,558 636,796 |
||||
| 659,354 |
21 Reconciliation of net movement in funds to net cash flow from operating activities
| Net income/(expenditure) for the year Adjustments for: Depreciation charge Decrease/(increase) in debtors Increase/(decrease) in creditors Net cash provided by/(used in) operating |
2021 £ 54,963 11,131 129,947 (96,177) 99,864 |
2020 £ 54,559 11,160 112,298 89,599 |
|---|---|---|
| 267,616 |
41