Carer Support Carlisle & Eden Ltd (A company limitod by guarantee) Annual Report and Financial Statements 31 March 2024 Company registratlon number: 04929903 Charity registration number: 1101719 dOdd&co Carer Support Carfisle & Eden Ltd Contents Reference and Administrative Details Trustees. report Trustees, responsibilities in relation to the financial statements Independent examinels report Statement of financial activities Balance sheet Cash flow statement Notes to the financial statements 10 Carer Support Carfisle & Edan Ltd Reference and Admlnlstrdtive Details Charity name Carer Support Carlisle & Eden Ltd Charity registration number 1101719 Company registration number 04929903 Principal office The Offic Mardale Road PENRITH CA11 9EH Registered offic& The Office Mardale Road PENRITH CA119EH Trustèès Lwatt (Resigned 8 November 20231 C Maxwell PDay (Resigned 8 November 2023) C A Greenhalgh (Resigned 24 July 2024} B Furneaux (Appointed 8 November 20231 H Wright (Appointed 20 March 2024} R M Bridges {Appointed 12 July 20231 (Resigned 14 August 20241 Accountsnt Dodd & Co Limited FIFTEEN Rosehill Montgomery Way Rosehill Estate CARLISLE CA12RW Page 1 Carèr Support Carllsla & Eden Ltd Trustees. Report for the Year Ended 31 March 2024 The Trustees (who are also directors of the Charity for the purposes of the Companies Act) have pleasure in presenting their annual report together wtth the financial stalemenls of Carer Support Cadisle & Eden Ltd (previously Eden Carers) (the Charity) for the period ended 31 March 2024. The financial statements have been prepared in a¢¢ordance with the accounting policies set out in the notes lo the accounts and comply with the Charity's governing document, the Charities Act 2011 and Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable In the UK and Republic of Ireland. StructUTeJ governance and managewnent Constitution The Charity was established under a constitution adopted on 14 February 2001 and wa5 registered with the Charity Commission on the 7 June 2001 {regislration number 1086955). The charity was incorporated as charitable company limited by gu8r8ntee on 13 October 2003 and the new company registered with the Charity Commission (registration number 11017191. Organisational structure and decision making The Trustees when complete consist of at least three and not more than ttvefve individuals, 811 of whom must be Members of the Charity. The Trustees are elected by the Charity's Members at the Annual General Meeting IAGM}. One third of the Trustees must retire at each AGM but all Trustees may immediately stand for re-election and may be ￿aPpointed. The Chair of the board is responsible for the induction of any new Trustee. Several of the current Trustees have experience of being a Carer. Risk management The Trustees have as$es$ed the major risks to which the Charity is exposed, in particular, those related to the oporations and finances of the Charity and are satisfied that systems and pro￿dUreS are in place to mitigate exposure to the major ri$ks. Objective8 and activitie8 The objectives of the Charity are to assist Carers by providing infomalion, support, practical help, advic8, assistance, seNices and advocacy. Carer Support Carslie & Eden works lo ensure that Carers-, from the age of 5+ are recognised and valued for their contribution to society and that all Carers in Eden and Carlisle receive support and infomiation which will 8SSiSt them in their caring roles and enable them to fulfil their own needs as individuals. The Charity's mission statement". 'Enhancing lives by delivering an effective service by a passionate and professional team empowering earers through a needs led creative approach., The Trustees confim that they have referred to the Charity Commission public benefit guidance when reviewing the Charity's aims and objectives and in planning future activities. Achievements and perfomiance. from the Chairman: The transfonnation of the staff team this year has been extremety rewarding la be part of. We have moved from Iwo distinct teams lo one", operating, supporting each other and having plenty of laughs along the way. We are now in a much stronger place to act on the many opportunities operating across hvo Loral Authorities presents, as well as dealing with the challenges and logistics. As an organisation and individuals, we should be immensely proud ofthe work and commitmentshown to make this year such a Suc￿ss. The Chair and Trustees would like to recognise the contribution ol D8ni, the Chief Executive of Carer Support Carlisle & Eden Carers, over the year. Her ab501ute Gommitrnent lo ensuring the best outcomes for Carers and the long-temi sustainability of Carslie & Eden Carer3 drives us all forward and over the period we have been able to secure a number of funding streams which allow u5 to plan effectively and introduce more support services. Page 2 Carer Support Cartisl8 & Edan Ltd Trustees. Report for the Year Ended 31 March 2024 This year we have recouped money on expanding se￿iceS into Carlisle and are in a financially robust position. With local government reorganisalion, both Cumbertand and Westmorland and Furness Councils administer their own All Age Cares Contracts. As such, the CSC Main Contract fund contiaining accumulated unspent income from the previous Cumbria County Council All Age Carers Contracts, has been ren2med 'Reslricted Carer Support.. the purposo of the fund remains unchanged and is to be used for supporting unpaid Carers. Highlights from this year include.. Securlng grants that enabled us to.. Deliver trips and activities during the school holidays for our Young Carers. A grant from Garfield Weston, enabling us to fund set up costs in Carlisle and support our Volunteer program. Also, the National Lottery Cost of Living fund which funded increased operational and delivery costs due to the cost of living crisis. Household Support grant from Westmorland and Fumess to Carers in financial need. We retained aur ISO 9001'.2015 quality mark. We Continued honing systems, searching for 'best value for money, in ¢ontracls and r8viewing our policies and pro￿dure8. We became ONE supportive and brilliant team, oparating across Cumbérland and Westmorland & Furness We welcomed new colleagues and said goodbye to others. Attendanc8 al our Young Carers Pizza Club and Carlisle Youth Zone was 226 Attendance al our Young Carers Saturday events and school holiday trips l activities wa8 444. We participated in 65 Early Help, Child in Need andlor Child Protection meetings. Collective attendance al our Adult I Parent Carer l Life After Caring activities, hubs and trips totalled 467. In addTtion to Carer As8e88m8nts and Reviews stsff delivered over 1,277 additional actions to and for the Carers they support. Stsff delivered over 110 Nelworf(ing l Awareness raising sessions to the wider Eden I Carlisle area. We continue to strengthen and form new partnerships. Wort(ing Glosely with both Cumberland and Weslmorland & Furness Councils developing their offer to Carers. As well as North Cumbria Integrated Care Trust, Cumbria Northumberland Tyne & Wear and The Lancashire & South Cumbria NHS Foundation Trust. We engaged with 1,539 new Carers and conlinued to support over 1,448 Carers known to us in Eden & Carfisle. Whilst the Charity's main objectives for next year remain similar to those for this year and reflect the outcomes of our business planning events, an important focus will be on Unidentified Carers, unmet needs and financsal stability. Within Eden, we are extremely grateful to the 12 existing adull volunteers and 5 new volunleers who have supported us throughout this year. We are also grateful to our 4 young volunteers who have helped us with our Young Carer activities and The North Lakes Spa who regularly work with us to offer free relaxing treatments to our Carers. Most noticeably this year there has been the increase in number and frequency of volunteers delivering our companionship sitting seNice to Carers in their homes. allowing them to gain 8 very much needed break. Additionally, our volunle6r$ have also supported us with admin tasks, IT home visits, guided swims and by attending I running our Carers Hubs. CareT Support Cartisle & Eden volunteers in the Eden area have provided a totsl of 790 hours of their time, throughout the last year. This breaks down as follows.. 188 Companionship Sits Page 3 Carer Support Carlisle & Edon Ltd Trustees, Report for the Year Ended 3q March 2024 21 North Lakes Spa visits 38 Admin hours 98 Young Carer A¢tivity support hours 3 IT Home Visits 25 1-1 volunteer led guided swims 7 Carers Hub5 being run rnonthly in a variety of locations 36 Companionship Sil$ 2 Admin hours 15 Spa treatments 6 Carers Hubs being run monthly in a variety of locations Within Cumbedand, we are extremely grateful to the 4 existing adult volunteer8 who have supported us throughout this year. Most noticeably there has been the in¢￿aSe in the number and frequency of volunleers delivering our companionship sitting service to Carers in their homes, allowing them to gain a very much needed break. Volunteers also supported us by attendinglrunning our Carers Hubs and wf(h administration. In addition. Vybrant Beauty Spa in Carlisle work with us to offer free relaxing treatments to our Carers twice a month. There was a steady increase in the number of active volunteers throughout the year and by the end of the year. there were a number of new applic81ions being pro￿SSed. As a result of this, gtsing forward our volunteers will be able lo support us with youth activities, counselling and IT services. Carer Support Carlisle & Eden volunteetB in the Cumberfand area provided a total of 132 hours of their time from July 2023 onwards {when the recording commenced wsth the appointment of a Volunt8ar Coordinator). This breaks d¢)wn as follows.. Re8eThes policy The Truslees have established a policy to maintain unrestricted funds, which are the free reseFVO$ of the Charity, at a level sufficient to meet its inascapable ¢ommttments Icurrenuy £300,000) in line with our statutory obligations. For example, property rental, redundancy payments and to provide a basic information and signposting service lo Carers for al leasl six months. The Charity's unrestricted funds are theTefore suffi¢i8nt to meet these costs. The free reserves of the charity at the yearend We￿ £349,413. Financial review Total income for the year amounted lo £774.19912023 £493,361), expenditure totalled £639,680 for the year {2023 £508,5291- This left an overall surplus of £134,519 (2023 defic4t of £15,1e81. Total funds carried forward at the yearend were £593,251 of which £377,066 related to unrestricled funds and £216,185 related to reslricled funds. Small company provisions This report has been prepared in accordance with the small c4)mpanies regime under tho Companies Act 2006. Approved by the Board on 23 October 2024 and signed on its behalf by.. C Maxwell Trustee Page 4 Carer Support Carfisle & Edan Ltd Trustees. Rosponsibilltles In relation to the Financial Statements The trustees {who are also directors of Carer Support Carlisle & Eden Ltd for the purposes of company law) are responsible for preparing the Trustees. Annual Report and the financial statements in accordance with applicable law and the Financial Reporting Standard 102 - The Finanaal Reporting Standard applicable in the UK and Republic of Ireland,. Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the ¢harilable company and of the incoming resources and application of resources, including income and expenditure, of the charitable company for that period. In preparing these financial statements, the trustees are requI￿d to.. select suitsble a¢￿UntIng policies and then apply them consistently., obse+ve the methods and prin¢ipl6s in the Charities SORP., make judgements and estimates that are reasonable and prudent; state whether applicable UK accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements., and prepare the financial statements on the going con￿rn basis unless it is inappropriate to presume that the charitable company will continue in business. The trustees are responsible for keeping proper accounting records that di$cl03e with reasonable accuracy at any time the financial position of the charitable company and enable them lo ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the 8ssgts of the charitable ¢ompany and hence for taking reasonable steps for the prevenlion and dete¢tion of fraud and other irregularities. Page 5 Indap8nd8nt Examlner's Report to the Trustees of Carer Support Carlisle & Eden Ltd I report on the accounts of the company for the yéar ended 31 March 2024, whi¢h are $et out on pages 7 to 22. Respective responsibilityes of trustees and examinor The ttU5tees {who are a150 the directors of the company for the purposes of company lawl are responsible for the preparation of the accounts. The trustees consider that an audit is not required for this year under section 14412) of the Chaiviies Act 2011 as amended by the Charities Act 2022 {the Act) and that an independent examination is needed. The charity's gro55 income exceeded £250,000 and l am qualified to undertake the examination by being a qualified member of the Institute of Chartered Accountarts in England and Wales. Having satisfied myself that th8 charity 15 not subject to audit under Part 16 of the Companies Act 2006 and is eligible for independent examination, it is my responsibility to.. examine the accounts under section 145 of the Act.. follow the procedures laid down in the General Directions given by the Charity Commission under section 14515) (bl of the Act,. and stale vjhether particular matters have come to my attention. Basis of independent examiner's report My examination wa$ ¢arried out in accordance with the General Directions given by the Charity Commission. An examination includes a rèview of th& accounting records kept by the charity and a comparison of the accounts presented wth thtsse records. It also includes consideration of any unusual items or disclosures in the ac¢ounts, and seeking explanations from you as trustees conceming any su¢h matters. The procedures undertaken do not provide all the evidence that would be required in an audit and consequently no opinion is given as to whether the accounts present a 'true and fair view and the report is limited to those matters sel out in the statement below. Independent examiner's staternenl In connection wilh my examination. no matter has come to my attention= {11 which gives me reasonable cause to believe that in any material respect the requirements-. lo keep accounting records in accordan￿ with section 386 of the Companies Act 2006.. and to prepare accounts which accord with the accounting records, comply with the accounting requirements of section 396 of the Companies Act 2006 and with the methods and principles of the Statement of Recommended Practi￿. Accounting and Reporting by Charities have not been met., or 12) to which, in my opinion, atterstion should be drawn in order to enable a proper understanding of the accounts lo be reached. FIFTEEN Rosehill Montgomery Way Rcsehill Estate CARLISLE CA12RW nne Thomlinson FCA dd & Co Limited h8rtered Accountants 23 October 2024 Page 6 Carèr Support Carlisle & Eden Ltd Statement of Financial Activities (including Income and Expenditure Account I for the Year Ended 31 March 2024 Unrestricted Rostrictsd Total Funds Totsl Funds Funds Funds 2024 2023 Nots Income and endowments from: Donations and legacies Investments Charitsble activities Total income and endowments 5.462 8,509 5,370 19,341 39 5,501 8,509 760,189 774,199 11.172 4.507 477,682 493,361 754,819 754,858 Expendlture on: Raising lunds Charitable activities Total expenditure 476 629,043 629,519 476 639,204 639.680 111 508,418 508,529 10,161 10,161 Net in¢omel(expenditurel before transfers 9,180 125,339 134,519 {15,168) Transfers Transfers behmeen funds 22,803 {22,8031 Net mov8menls in funds 31,983 102.536 134.519 {15,1681 Reconciliation of funds Total funds brought fomard Total funds carried forward 345.083 377,066 113,649 216,185 458,732 593,251 473.900 458.732 l of the Charity's activities derive from continuing operations during the above periods. The notes on pages 10 to 22 fom an integral part of these financial statements. Page 7 Carer Support Carfisle & Eden Ltd Company registration number: 04929903 BalanGe Sheet as at 31 March 2024 2024 2023 Note Fixed assets Tangible assets 10 27,653 14.608 Current assets Debtors Cash ai bank and in hand 11 22,217 578,982 601.199 97,333 432,601 529,934 Creditors: Amounts falling due within one year 12 {35.601) {85,8101 Net ¢urrent assets 565,598 444,124 Net as$ets 593,251 458,732 The funds of the charlty. Rostri¢t•d fund$ in surplus Restrlcted funds In deficlt CSC Cumberland Main Contract National Lottery - LAC Total restrictsd funds 216,186 126,787 {7.693) (5,445) 113,649 216,185 Unrestricted funds Unrestricted income funds 377,086 345,083 Totsl charlty funds For the finanaal year ended 31 Mareh 2024, the eharity was entitled to exemption from audit under section 477 of the Companies Act 2006. 593,251 458.732 The members have not required the charity to obtain an audit of its accounts for the year in question in accordance with section 476 of the Act. The directors ad