2024-03-31-accounts

AGE CONCERN (EASTBOURNE NUMBER 2) LIMITED FINANCIAL sfATEMENTS FOR THE YEAR ENDED 31st MARCH 2024

Age Concern (Eastbourne Number 2) Limited Reference and Administrative Iktails of the Charity. its Trustees and Advisors For the year ended 31 March 2024 Contents Page Reference and Administrative Details Chairfs Statement Trustee5' Report 4-17 Independent Auditor's Report 18-20 Consolidated Statement of Financial Aciivities 21 Balance Sheets 22 Con501idated Ca5hflow Statement 23 Notes to the Financial Statements 24-39

Age Concern IEastbourne Number 2) Limited Reference and Admlnlstratlve Detalls of the Charlty, Its Trustees and Advlsors For the year ended 31 March 2024 The Trustees of Age Con￿rn Eastbourne have pleasure in presenting their Annual Report and Audited Financial Statements for the year ending 31 March 2024. The financial statements have been prepared Using the accounting policies required to comply with current statutory requirements, the memorandum and Articles of Association and the Statement of recommended Practice- Accounting and reporting by Charities: SORP applicable to charities preparing their financial statements on accordance with FRS 102 The Financial reporting Stsndard applicable in the UK and Republic of Ireland. Age Concern Eastbourne is a Registered Charity {No. 11015781 and a company limited by guarantee (Age Concern (Eastbourne No 2) Limited: No. 4952839. All the powers of the Charty are vested in the Board of Trustees, which is responsible for the proper management of the Charity. The names of all those who have served as Trustees during the year ending 31 March 2024 are: Trustees Councillor Colin Belsey Mr Nathan Coker (Chair and Treasurer Mr Simon Dodds Ms Sylvia Foley (Resigned Feb 2024) Mr Paul Fr05t Ms Alison Mclnnes (Resigned May 2023) Alan Norris (Co-opted Dec 2023) Mr Brian O'Neil Ms Pari Sheppard Charity Number 1101578 Company Number 04952839 Principal Addre55 The William and Patricia Venton Centre Junction Road Eastbourne East Su55ex BN213QY Registered Offi The William and Patricia Venton Centre Junction Road Eastboume East Sussex BN213QY

Age Concern (Eastbourne Number 2) Limited Reference and Admlnistrative Details of the Charity, its Trustees and Advlsors For the year ended 31 March 2024 Auditors Knox Cropper Chartered Accountants 65 Leadenhall Street London EC3A 2AD Tel: [phone] Fax: [phone] Bankers Barclays Bank plc 63167 Terminus Road Eastboume East Sussex BN213NE Solicitors SO Legal 15 Gildredge Road Eastbourne BN214RB

Age Concem (Eastbourne Number 2) Limited Chairfs Statement For the year ended 31 March 2024 Introdurtion This year has been one of both challenge and progress, as we continue to serve the older population in Eastbourne and surrounding areas with dedication. compassion. and a comrnitment to enhancing the quality of life for our community's seniors. We have seen significant achievements." we have also faced challenges. The rising cost of living has affected many older people in Eastbourne, ourcharity has remained steadfast in its mission to support the elderly, advocate for their needs, and create a space where they are valued and respected. I would like to take this opportunity to thank the board of trustees, our staff, volunteers, and all our supporters for their unwavering commitment to ￿e Concem Eastbourne. It is through their tireless efforts that we have been able to make such a positive impact in the lives of older people in our community. As we reflect on the achievements and challenges of the past year. l am filled with pride at the work we have done together. However. there is still much to be done. The needs of older people are vast and varied, and we are cofflmitted to being there for them every step of the way. On behalf of the Board of Trustees. I thank you all for your continued support, and I look forward to another year of working togetherto make a real difference in the lives of older people in Eastbourne. Nathan Coker Chair of Trustees

Age Co￿ern {Eastbourne Number 2) Lirnited Trusteeg Report For the year ended 31 March 2024 MISSION sfATEMENT To enhance and improve theexperience in later life of people in Eastbourne and the surroundingarea. VALUES Put people first. Take pride in what we do. Act with integrity. Respect others. Be caring STRUCTURE. GOVERNANCE AND MANAGEMENT Constitution The Charity is governed by Articles of Association as amended on 14 November 2015 and VRS incorporated as a Company on 31 March 2(N. Age Concern Ea5tbourne owns a trading company - Age Concern IEa5tbourne) Limited which is governed by Articles of Association and incorporated as a Company on 25 June 1999. The Company No. of the trading company is 3796445. Any surplus from the trading company isgift aided to the main Company/Charity. Company Law require5 the Trustees to prepare accounts for the financial year which give a true and fairview of the charitable company's state of affairs attheyearend. and of its income and expenditure for that period. In preparing these accounts, the Trustees are required to: Select suitable accounting policies and then apply them consistently Make judgement5 and estimates that are reasonable and prudent Prepare the accounts on the going concern basis unless it is inappropriate to presume that the company will continue in business. The Trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure the accounts comply with the Companies Act 21XJ6. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detectlon of fraud and other irregularities. Recrnltment. appointment and traiNng of Trustees The skills of Trustees are audited on an annual basis. This forms the basis of assessing training needs and also allows the Board to identify gaps that call for the appointment of new Twstees. The method of recruitment of new members is dependent upon the need identified this could involve approaching specific organisations. professions or if required advertisement in the local press. None of the Trustees has any beneficial interest in the company. All are members of the company and guarantee to contribute £1 in the event of a winding up.

Age Concern (Eastbourne Number 2) Lirnited Trustees. Report For the year ended 31 March 2024 On elertion orappointmentTrustees are inducted into the work of Age Concern Eastbourne to ensure they have a full understanding of the major strategic and financial issues affecting the work of the Charity. Organlsotlonolstrurture The charity is managed by a Board of Trustees who are elected for a tenn of three years by the members at the Annual General Meeting. RetiringTrustees are able to stand for re-election. The Chairman of the Trustees is also elected at the AGM for a three-year period and is allowed to serve for a maximum two terms. The Trustee Board takes responsibility for the strategic direction of the charity and delegates day to day operations to the Chief Executive and the Senior fvlanagement Team. The elected Offi￿[5 of the Board are: Chair and Trea5UTer Nathan Coker Secretary John Trainor The Board meets quarterly and has one standing suIFcommittee - Finance & Perg)nnel which also meets quarterly. In addition, from time to time, it appoints special committees to undertake specific areas of work for example, the Strategic Plannin8 Group. Day to day management of the charity is the responsibility of the Chief Executive together with his ManagementTeam. There are clearlinesof responsibilityfrom Seniormanagersthrough to managers, Co-ordinators and front-line staff. The chain of command is thus: Trustee Board Chief Executive Director of Health and Social Care Department Managers Co-ordinators Frontline Staff Risk Review The Board accepts its responsibility under the Charity Commission's Statement of Recommended Practice ISORP) forensuring the major risks to which the charity is exposed are identified and reviewed and that there are systems in place to mitigate against them. The charity undertakes an annual review of risk in line with its agreed policies and procedures. The aim is to enable Trustees to identify and categorise all corporate risks to the charity, prioritising those which require urgent action thus reducbng risk to an acceptable level.

Ace Concern (Eastboume Number 21 limited Trustee< Report For the year end￿ 31 March 2024 A risk register is maintained which addresses the following key areas: Finance Governance Management Service Delivery Complian External Once identified risks are assessed in terms of the likelihood of their occurring and the potential impart on the charity - high, medium or k)w. So, for example, something might have a low likelihood of happenin8 but a high impact. PUBLIC BENEFIT The Trustees have complied with the duty in section 1715) of the 2011 Charities Act to have paid due regard to the guidance published by the Charity Commission on public benefit. In particular the Trustees consider how planned activities contribirte to the achievement of the Charity's objects. About us Age Concern Eastbourne has been providing quality seTvices for local people since 1948, and 2023 was th therefore the Charivs 75 Anniversary. Our Se￿iCe5 are aimed at the frail and vulnerable, as well as those more active and energetic; so, whilst we are justly proud of our care centred projects like Homecare, Nail Care, Day Club and Making Memories we also offer a variety of physical and cultural choices suitable for m05t tastes. We are a k)cal charity caring for local people with k>cal volunteers and staff. We believe that every person sllould be able to look forward to later lrfe with confidence; knowing that organisations like ours will always be there to provide help, advice and opportunities to take part in activities that promote independence and wellbeing. At the Venton Centre The Venton Centre 15 a multi-purpose resource building that is located behind the town's Beacon Centre and within a fpie minute walk of the train station. For nearty twenty five years It has been a lively, vibrant destination for the older people of Eastbourne. In the communlty In addition to the activitie5 and services on offer at the Venton Centre we work widely in the community to take our service5 to those who, for one reason or another, are unable to come to us. Our volunteer advice workers help the frail and isolated to complete complicated benefts fomis and our Homecare service provides both personal and domestic care. The Eastbourne Shed is delivered in three sitss- Fort Lane. Langney Priory and Hampden Park.

Age Concem IEastbourne Number 2) Limited Trustee< Report For the year ended 31 March 2024 Our shops A5 Of the 31 March 2024 the following shops were open and trading: Hampden Park. 15 Brassey Parade. Eastboume. BN22 9NG Grove Road, "Little Chelsea", 36 Grove Road. Eastboume, BN214TR Green Street. 11 Albert Parade. Green Street, Eastbourne, BN21 ISD Langney Shopping Centre. Unit 21. 64 Kingfisher Drive. Eastbourne BN23 7RT Open Mon to Sat, from 9 a.m. to 4:45 p.m. the shops offer a wide range of quality items including clothing for all ages, accessories, children's toys, CD'S, books, bric a brac, collectables and furniture. All items sold in the shop5 were donated and the proceed5 from sales go directly towards providing the many services we offer forthe older people of Eastbourne. We have always relled upon on volunteers to assist with the day to day runnin& from working at the till and on the shop fi(￿r to helping prepare stock for sale.

Age Concern (Eastbourne Number 2) Limited Trustee< Report For the year ended 31 March 2024 ACHIEVEMENTS AND PERFORMANCE- STRATEGIC PLAN 2023- 2026 The year under audit saw the first year of the charitvs new strategic plan- which set out the aims and objectives for the charity for the period from April 2023 through to the end of Dec 2026. The plan set out four strategic aims, 12 objectives and 22 activities. An action plan was prepared that 15 SMART and ascribes responsibility for each activity. STRATEGIC AIMS I. HELP OLDER PEOPLE MAINTAIN THEIR INDEPENDENCE By enabling our clients to remain in their own homes for as long as prartically possible. 2. IMPROVE THE PHYSICAL AND MENTAL WELLBEING OF OLDER PEOPLE By providing a range of prartical support, therapeutic services and lively artivities both at the Venton Centre and within the community 3. AMPLIFY THE VOICE OF OLDER PEOPLE IN EASTBOURNE By working with partner organisations to speak up ar￿ campaign on behalf of older people 4. ENSURE THAT THE CHARTfY15 FINANCIALLY SUSTAINABLE AND WELL MANAGED By 8enerating income from wide and diverse sources and ensuring those re50urce5 are applied to meet our aims and objectives. OBJECTIVES AND ACrnIITIES AIM I. HELP OLDER PEOPLE MAINTAIN THEIR INDEPENDENCE clive I Maintain our CQC rntlng of -go￿ by providing o welHed. soft. effertlve. caring ond responslve homecore SeThI￿. The Homecare service retained its rating of "Good" as per its last Care Quality Cornmission (CQC} audit. We adopt the policies and procedures set out within the Quality Compliance System (QCS) ensuring that the seNice provides a good and safe service to Homecare clients. Grow the Homecare busine5550 thotitdelivets 1.500hoursoAcore each month bythe end oA202& The growth of the service 15 dependent upon our ability to recrutt and retain care & support workers. We have adopted a flexible approach to recruiting staff meaning that we react quickly to any interest shown by candidates expressing an interest in joining Homecare. We look to get potential candidates into the Venton Centre for an interview within 3 days. Recruitment has been hampered however by delays within the Disclosure and Barring Service IDBS}. This is particularty problematic when candidates have moved home frequently over recent years.

Age Concem (Eastbourne Number 2) Llmited Trustee< Report For the year ended 31 March 2024 The target of 1,5(Kl hours of care each month. to be reached by the end of 2026, is a stretch target we are confident can be achieved. The service provides personal care as well as non-regulated activities such as shopping, companionship and cleaning. All clients are assessed and care plans reviewed on an indtvidual basis. The plan recordsthe clienys life history, social network5 and contacts. and preference5 for activttie5 and hobbies in order that the client is offered access to those networks and activities which are appropriate and desired. rtive 3 Assist olderpeople In maximislnq Income& The Welfare rights service assisted 232 people with Attendance Allowance {AAI and Personal Independence Payments IPIPI. An additional 140 people were helped with benefits advice delivered by our volunteer advice workers. The service was supported by grants from East Sussex County Counal. AA is a benefit that helps people aged 65 and aLK•ve with care costs. The application fonns are long and complicated and often older people understate the extent of their disability or illness which means that they are less likely to receive the help they need. That is why our trained staff and volunteers are crucial in helping the sick and disabled in the town. In the year 23124 AA amounted to £72.65 per week for people who needed help in the day OR at night and £108.55 per week if they needed help day AND at night. The benefit contributes to allowing older people to remain independent and to remain at home. Attendance Allowance is not rneans tested so is additional to any other funds clients receive. PIP Is a benefit that helps people aged 16 to 64 with the extra costs of a long-term health condition or disability. See Table A below. TABLE A Attendance Allowance Received £406,550 Personal Independence Pawnents Received £72.200 Other Benefits £68,[ Numberof clients 232 Total Benefits Received £546,750

Age Concem {Eastboume Number 2) Limited Trusteeg Report For the year ended 31 March 2024 AIM 2. IMPROVE THE PHYSICAL AND MENTAL WELLBEING OF OLDER PEOPLE Ob ertive 4 Dellver artlvltles andservices in the Venton Centre thot comlmytsodol Isolatlon and lonelines& o) The Venton Centre The activities and services delivered in the Venton Centre are the lynchpins in the charitys approach to combating the social isolation and loneliness of older people. We believe that the strength and quality of social relationships and the opportunityto engage in enjoyable activities has a significant impact on the health. wellbeing and quality of life for older people and we are proud that during the year under review we were able to offer a wide range of attivwties that provide exercise, stimulate thought or simply provide friendship in the companyof like-minded individuals. An important addrtion to the lrfe of the Venton ceTrt￿ has been the Saturday morning muslc sessions organised by the Underground Theatre Group. Every Saturday, local musicians entertain upwards of one hundred people in the Centre's large lounge. Visitors can enjoy a drink, during the intemii55ion and learn more about the Centre in general and what Age Concern EastlM)urne can offer. We also started hiring out the lounge in the evenings, three days per week for a group offering acting classes for adults. This is part of a broader strategy of utili5ing the building outside its normal hours of 9 to 5, Monday to Friday. bj Day Opportunities (encompossing Day Club ond Making Memories) Day Club and Making Memor￿$ operates fwe days perweek, Mon to Fri between 10 a.m. and 3 p.m. It is based in our spacious and comfortable lounge where trained staff and volunteers guarantee a warm wekome to those who may be feeling lonely or isolated or who may not leave their own homes to socialise very often. The gentle activitles that are provided are both social and therapeutic and are designed to help everybody feel at home and although everyone is encouraged to join in there is absolutely no pressure to do so. The service has undergone frequent reviews, publicity drives with potential referral agencies and users and offered taster sessions to potential clients. CJ Informotion & Advice Information & advice has long been an essential element of the seprfices we provide for the older people of Eastbourne. Trained volunteers help answer questions on a whole host of topics whether they concern national issues such as care, benefits and health or more local concerns such as public transport or housing. The team is always ready to provide comprehensive, authoritative, impartial and independent help either over the telephone, in person or by e-mail or letter. No appointments are necessary as the office works on a first come, first served basis. io

Age Concern (Eastbourne Number 2) Llmlted Trustees. Report For the year ended 31 March 2024 Allied to the advice provided by our volunteer advisers we have monthly sessions from paid professiona15 - solicitors. accountants- to whom we can make appointments for 30 minutes of free advice. Table B Categorie5 breakdown for I&A Issue Residential Care Health & disability Adult Social Care Legal Advice Benefits Finance/ Debt Housing Consumer issue Family and Personal TOTAL Number of Clients 25 57 51 22 140 32 41 43 26 437 li

Age Concern (Eastbourne Number 2) Limited Trustee< Report For the year ended 31 March 2024 Ob ertive 5 Deliver octivities ondservices in the rommunity that combat 50aal isolotion and lonelines& a) The Shed Projert Obtaining continuation funding for the Shed project was arguably the charitls most important achievement during the year. By the autumn of 2028 the project will have received nearly £1 million in 8rants from Reaching Communities. Each of our three Sheds play important roles Within t￿1r respective local communities and each has its own distinctNe characteristics. The Eastbourne Shed Fort Lane The first of its kind in East sussex it is a converted garage space of I,￿0 square feet, designed and built by its shedders, the bulk of the attivity is woodwork and metal wo Langney Priory Our second shed opened in Jan 2019 in the grouThJs of the dilapidated Langney Priory, Etchingham Rd, Langney BN23 7DT. It is sited within an old cowshed at the entrance to the Priory grounds. The Hampden Park Shed Opened in March 2019 in an empty retail unit in the centre of the Hampden Park area of Eastbourne. The main focus is mosaics, glass work, needlework, crocheting and knitting but there is also a small woodwork area for projects and a kiln for ceramics. As of the 31 Mar 2024 we had 121 signed up, payin& shed members, some of whom attend every day across the week and across all three sheds. Othershedders come and go, returning if they have a new project in mind or rfthey just want to have a chat with one of their Shedder friends. Activities are varied and numerous. On a typical day shedders are involved in making a sign for the Langney Priory. bird boxes, guitars, chair repairing, bowl turnin& brooch makin& cupboard building, metal turning, boat building and table making. The project has ahvays encouraged shedders to contribute their 5ki11s and experience to the local community. In this way they are helping local people and embedding the project into the broader community whilst also increasing their own individual self-worth. b) Transport The Charity's minibus has become increasingly important over the last five years as a means of transporting clients to Day Opportunities. The serrfice is door to door for a cost of £ll.LKI per journey. Unfortunately, we had to suspend our leisure trips because the increase in fuel costs made them unaffordable. The minibus is 11 years old and will need replacing within the next three years so the Board has decided to set aside £20.OCK) per year to allow us to purchase a new one. rtlve 6 Deliver therapeutic servlces that Improve the physlcal health of older people The Nail cutting service offered appointments in the Venton Centre three days per week and at £22 per appointment this is a value formoneyservicethat is providing important income forthe Charity a5 a whole. Good foot care is essential for mobility and has a huge impact upon the indtviduavs wellbeing. 12

Age cOn￿rn {Eastbwrne Number 2) Limited Trustees, Report For the year ended 31 March 2024 On average each week we see 40 to 50 people per week in the Venton Centre. For clients with more complicated feet issues or for those with diabetes we have a qualified chiropodist offering appointments at the Centre. Othertherapeutic services such as acupuncture, reiki, massage and earwax removal have scope for growth and the charity will work with current providers. in the first instance, to expand provision. Ob- ctive 7 Malntoln und Improve thefvbric of the Venton Centre. The Venton Centre has been a community asset for 25 years, not just for the charity but for the town of Eastbourne as a whole. It is however an expensive building to run and maintain; the last 18 months has seen the implementation of extensive building works at the Centre. With grants from Lacey Tate, Screwfix and in particular the Venton Trust we have: Installed an air conditioning and heating unit in the lounge Repaired the roof and guttering around the building Decorated the interior and exterior of the building including new signage Installed wooden flooring throughout the ground floor Purchased 24 replacement chairs for the lounge Constructed a beautiful garden on a patch of scrubby land outside the Venton Centre The Centre is now in fine decorative order. Promote the chority to ensure thot the people OA Ea5tbourne know where we ore ond what we do. ol New website ond sociol medio The charivs website, which was over 10 years old. was replaced during the year. The design, the content, the images. the narratives were all produced in house. The new site has been well received with complements about its smarL professional appearance. We also looked to better utilise social media platforms with daily images of our work on Facebook and Instagram. The three shed projects each havetheirown separate Facebook pages which carry photOEraphs and new stories of the shedders, work. b) Celebration event Oct 2023 marked the 75 anniversary of the charl￿5 work in Eastbourne. Set up just after the war as the "Old People's Welfare Committee" we are proud to have supported and served generation5 of older people in Eastbourne and surrounding area. A celebration event vtss held at the Centre in Oct 2023 to which the Mayor of Eastbourne and the Deputy Lord Lieutenant of Sussex were invited. Volunteer5, stsff, partner5 from the voluntary, statutory and private sectors made up the near 200 people that attended during the day. A commemorative cherry tree was planted in the new garden which had been made by volunteers and staff earlier in the year. 13

Age Concern (Eastbourne Number 2) Limited Truste￿ Report For the year ended 31 March 2024 AIM 3 AMPLIFY THE VOICE OF OLDER PEOPLE IN EASTBOURNE Campoign on issues of concern to older people. o) Pension Credit Pension credit is a benefft that helps older people on a low income better afford the cost of living. As a pa55POrt benefit it has become more important in recent months as a gateway for pensioner5 to receive cold weather payments. Ms Laura Trott, the then Pensions Minister, visited the charity and Spoke to volunteers, staff and clients about the importance of pension credit and ways of promoting it to eligible pensioners. In addition to this all advice clients, whether their enquiry related to benefrts or not, were assessed for possible pension credit claims. Street outreach around the town, outside our four shops and in supermarkets, promoted take up. bj Household Support Fund To help people with the increased cost of living government On￿ again provided financial support through its "Household Support Fund" Age Concern Eastbourne put together a partnership of Mathew 25 Mission. YMCA Eastboume and Willingdon Trees Community Centre. Our role wa5 to administer the grant and to provide financial support to users and clients of the Venton Centre and its services. The partners were able to offer warm clothing and beddin& food VOLKhers. energy vouchers and when nece55ary, help with the purchase of white goods such as cookers, fridges and washing machines. Table C below sets out how the funds were spent and how many people were helped. Table C Household Support Fund Food EnerEV and Water Essentials linked to Energy and Water £1,850 Wider E55entials Totals Spend £11,981 £26,285 £3.540 £43,656 Number of Households 116 375 12 16 519 AIM 4 ENSURE THAT THE CHARITY15 FINANCIALLY 5U5TAINABLE AND WELL MANAGED Ob"ertlve 10 Maxlmlse Incomefrom trnding ortivity. The Senior management of the Chartyworked with the shop staff during the year to produce a trading plan for the period to the end of Dec 2026. The plan addre￿ed stsffin& use of volunteers, stock 14

Age Concern (Eastbourne Number 2) Llmlted Trnstee￿ Report For the year ended 31 March 2024 management, gift aid, premises, on line Shopping and transport. The plan was agreed by the Trustee Board in March 2024. Ob ertive 11 Maximlse IncomeArom servlces ondartivitie5 delivered through the Venton Centre. The charity uses a mix of independent PToviders along with our own in house staff. to deliver our ran8e of Services and actNlties. Independent providers are contracted when it IS deemed the charity ha5 insufficient expertise. Thus we contract with a hairdresser, chiropodist, a nail care specialist. a café and health therapists. Each will have a one year licence to provide services which is reviewed each Feb/Mar. In 23124 their monthly rent was Increased by 2.5%. We are now also renting out the Venton Centre three nights a week and on Saturday mornings. Once again these agreements are reviewed annually. Cruse Bereavement Counselling have used our offKe space on an ad hoc basis and going forward we will advertise to other like-minded community groups. Make the best use oAhumon resources a) Stoff No organisation can deliver its mission without the support of its people. At Age Concern Eastbourne we are fortunate to be able to call on the Services of many dedicated staff and volunteers whose profe55ionalism enables us to make a positive difference to the lives of $0 many people in Eastbourne. As at the 31 March 2024 the charity employed 5 full time and 11 part time members of staff the equivalent of 13 full time employees. In the Homecare business. in addition to the core staff of the registered manager and two part time senior care workers. we employ 8 Care and Support workers on variable hours contracts. As at the 31 March 2024 the Trading Company employed a full time Senior Shop Manager. five fvll time shop managers, one part time shop manager and one part time van driver- 7.5 FTE. b} Use of Volunteers Across all of Age Concern Eastboume's work, with the exception of Homecare, we have relied on the work of committed volunteers. Without volunteers, over the years, V￿ would not have been able to deliver the scale and variety of service5 and activities we traditionally provide. The effects of the pandemic have had an ongoing impact upon our volunteer numbers. falling from 237 pre Covid to 93 as of 31 March 2024. In producing their strategic plan. the Board recogntsed the importance of rebuilding the volunteer base and have been applying to trust funds in order to employ a volunteer coordinator to take the lead on recruitment, training and support. To date, applications have proved unsucce55ful. 15

Age Concern (Eastbourne Number 2) Limited For the year ended 31 March 2024 FINANCIAL REVIEW The consolidated results of the charity and its subsidiary are set out in the Statement of Financial Activities. The Group's total consolidated funds held at the balan￿ sheet are £1,352,165 which consist of £93,448 held in restricted funds, £64.827 in designated funds, £142,069 held in general unrestricted funds and £1,051,821 in endowment funds. The charivs net movement in funds for the year was therefore a surplus of £40,14012023- surplus of £27,427). The improvement in fortune5 overthe last four years is due to the perfOnman￿ of the charivs range of social enterprises. The Tetail units produced a surplus of £20,203 whilst the Homecare business had surplus of £41.639 and Day Opportunities returned a profit of É27,205. There 15 scope for improvement irb each of these areas in particular Homecare and retail, although the economic gloom is having an ongoing impact upon the High Street. Legacies in the year amounted to £80,[￿ which. whilst welcome, cannot be relied upon. the strategy of growing earned income will lessen the need for legacies in the coming three years. Going Concern As part of the annual budget proce55 the Trustees have undertaken a thorough review of the year ahead and approved a 12 month cashflow projection. This has given them a reasonable expectation that the company has adequate rex)urces to continue in operational existen￿ for the foreseeable future. For this reason, they continue to adopt the going concern basis in preparing the financial statements. Reserves Pofi The reserves policy adopted by the Trustees on 7 May 2[￿)2 is as follows: Age Concern Eostbourne will mointoin 5uffiaentfree reserves to cover ot least three months but no more thon twelve month5 normal expenditure of the Charity.. The cash flow projection for the period up to the end of Nov 2025 Shows that the Charitvs two current accounts will hold £278.676 which is £30,IXiO above the r￿rMal three month expenditure for the Charity. Investment Policy Age Concem Eastbourne has the power to invest as contained in its governing document. Governance The Board of Trustees is responsible for setting the investment policy and follows the Charity Commission guidance as set out in "Investing charity money: guidance for trustees ICC14)" and in accordance with the principles set out in the Trustee Act 20￿. 16

Age Concern (Eastbourne Number 2) Limited Trustees. Report For the year ended 31 March 2024 Performance The poor performance of portfolio over the last three years (the value falling to £471,598 in 2022123) has led the Trustees to appoint new Irwestment Fund Managers in the form of Quilter Cheviot. A5 one of the largest discretionary investment management firms across the UK, Ireland and Cha nnel Isla nds. Quilter Cheviot have managed bespoke investment portfolios for charities for generations. As part of this process the Board has adopted a new Investment Policy and raised its tolerance of risk from low to medium. Investment Objertlves The main objectives for the imie5tment portfolio are to: To deliver the best overall financial return within a risk profile that Is in line with the organisation's financial objectives To provide a reasonable and sustainable level of income To maintain the real value of pemianent endowment (i.e., to protect it against inflation) To invest for the long-term in a diversified portfolio The investments should be consistent with the values and ethos of the organisation Totsl return target The total return target for the investment portfolio has been set at inflation plus 3% p.a. net of fees. This implies a nominal targetof 5% p.a. assuming inflation settles backtothe Bank of England's longer- term inflation target of around 2%. Income requirement There is no 5pecrfic income target. However, the Trustee5 expect the investment5 to 8enerate a reasonable level of income. DisaosuRE OF INFORMATION TO THE AUDITORS Each of the Trustees has confimied that the￿ is no information of which they are aware which is relevant to the audit, but of which the auditor is unaware. They have further confirmed that they have taken appropriate steps to identify such relevant information and to establish that the auditors are aware of such information. On behalf of the board of Trustees Mr Nathan Coker {Chairl Trustee Dated: (v Oecd 17

A8e Concern (Eastbourne Number 21 Limited Independent Audltors Report For the year ended 31 March 2024 Opinion We have audited the financial statementsof Age Concem (Eastboume Number 21 Limited Ithe'parent charit(l and its subsidiary {'the group'l for the year ended 31 March 2024 which comprise the Statement of Financial Activities {including the Income and Expenditure Account). the consolidated and charity Balance Sheets, consolidated statement of cash flow￿ and the note5 to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland,. In our opinion the financial statements: give a true and fairview of the stste of the group's and parent charivs affairs as at 31 March 2024 and of the group's income and expenditure, for the period then ended; have been property prepared in accordance with United Kingdom Generally Accepted Accounting Practice, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland., and have been prepared in accordance with the requirements of the Companies Act 2W6. Basis for opinion We cOr￿UCted our audit in accordance with International Standards on Auditing {UK) IISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditorfs responsibilitiesforthe audit of the financial statements section of our report. We are independent of the group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Concluslons relatlng to golng concern In auditing the financial ststements. we have concluded that the tfU5tee5' use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively. may cast significant doubt on the charitsble compan￿5 ability to continue asa going concern for a period of at least twelve months from when the financial statements are authorised for issue. Our responsibilities and the resw)nsibilities of the trustees with respert to goinE concern are described in the relevant sections of this report. Other inf0m￿tI0Th The other information comprises the infomiation included in the Tru5teeg Report. other than the financial statements and our auditorfs report thereon. The trustees are responsible for the other information. Our opinion on the financial ststements does not cover the other information arbd, except to the extent otherwise explicitly stated in our report. we do not express any fomi of assurance conclusion thereon. 18

Age Concern {Eastbourne Number 2) Limited Independent Audltors Report For the year ended 31 March 2024 In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other infonnation is materially inconsistent with the financial statement5, orour knowledge obtained in the audit orotherwi5e appear5to be materially misstated. If we identify such material inconsistencies or apparent material misstatements. we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other infonnation. If, based on the work we have perfom)ed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. Oplnlon on other matters prescribed by the Companies Act 2006 In our opinion, based on the work undertaken in the course of the audit: the information given in the Tiustees, Report. which includes the directors. report prepared for the purposes of Company law. for the financial year forwhich the financial statements are prepared is consistent with the financial statements: and the directors. report, included within the Trusteeg Report, has been prepared in accordance with applicable legal requirements. Matters on whlch we are Requlred to Report by Exceptlon In the light of the knowledge and understanding of the group and the parent charity and its environment obtained in the course of the audit, we have not identified material misststements in the Trustees, Report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion: Adequate accounting records have not been kept, or Tetums adequate for our audit have not been received from branches not visited by us; or The financial statements are not in agreement with the accounting records and retums; or Certain disclosures of Trustees, remuneration specified by law are not made; or We have not received all the information and explanations we require for our audit. or The trustees were not entitled to prepare the financial statements in accordance with the small companieg regime and takeadvantageofthe small compan*s' exemptions in preparing the trustees. report and from the requirement to prepare a strategic report. Responsibilities of Trustees As explained more fully in the Statement of Trustees. Responsibilities, the trustees (who are also the directors of the charitable Company for the purposes of Company law} are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view. and for such internal control as the trustees determine is necessary to enable the preparation of ftnancial statements that are free from material misstatement. whether due to fraud or error. In preparing the financial ststements, the trustees are responsible for assessing the group's and parent charit￿5 ability to continue as a going concern, disc105in& as applicable. matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the group or parent charity or to cease operations, or have no realistic alternative but to do 50. 19

Age Concern (Eastbourne Number 2) Limited Independent Audltors Report For the year ended 31 March 2024 Auditorfs responsibilities for the audit of the financlal statements Our objectives are to obtain reasonable assurance abDUt whether the financial statements as a whole are free from material misstatement. whether due to fraud or error. and to issue an auditorfs report that includes our opinion. Reasonable asSUTance is a high level of assurance but is not a guarantee that an audit conducted in accordancewith ISAS (UK) will always detect a material misstaternentwhen it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expetted to influence the econornic decisions of users taken on the basis of these financial staternents. Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outllned above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedure5 are capable of detecting irregularities. including fraud is detsiled below: The Group and Parent Charitable Company are required to comply wlth both Company law and Charity law and, based on our k[￿WIedge of their activities, we identified that the legal requirement to accurately account for restricted funds was of key significance. We gained an understanding of how the Group and Parent Charity complied with their legal and regulatory framework, including the requirement to properly account for restricted funds, through discussions with management and a review of the documented policies, procedures, and controls. The audit team, which is experienced in the audit of charities. considered the Group and Parent Charivs suxeptibility to material misstatemerbt and how fraud may occur. Our considerations included the risk of management override. Our approach was to check that all restricted incorne was property identified and separately accounted for and to ensure that only valid and appropriate expenditure was charged to restricted funds. This included ￿viewIng journal adjustments and unusual transactions. A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at: htt auditorsres onsibilities. This description forms part of our auditorfs report. Use of our report This report is made solely to the charitable CompanV5 members. as a body, in accordance with Chapter 3 of Part 16 of the CompaniesAct 2(M￿. Our auditwork has been undertaken sothatwe might state to the charitable CompanTrKs trustees those matters we are required to state to them in an auditors, report arbd for no other purpose. To the fvllest extent pern)itted by law, we do not accept or assume responsibility to anyone other than the charitable Company and the charitable Compan￿5 trustee5 as a body. for our audit woik. for this report, or for the opinions we have formed. Richard Billinghurst (Senior Statutory Auditor) For and on behalf of Knox Cropper LLP IStatutoryAuditor) 65 Leadenhall Street London EC3A 2AD Date: 1711212024 20

Age Concern (Eastl)ourne Number 2) Lirnited Con501idated Statement of Financial Activities (Induding the Income and Expenditure Acc¢)unt) For the year ended 31 March 2024 Total Fund5 2024 Total Funds 1023 Unrestrlcted Fund5 Deslgnated Fund5 Restrirted Fund5 Endowment Funds Note INCOME AND EXPENDtruRE Income and endowments from: Donations and legacies Charitable activities Generating funds Investments other incorne 80,818 450.086 330.289 80,818 645,735 330,289 3.343 319 92,691 671,751 357,651 3.682 3.454 195.649 3,343 319 Total Income and End¢)wments 861.512 195.649 3,343 1,060,504 1,129,229 Expenditure on: Raising fund5 307,885 307.885 326.258 Charitable Activities 575.805 156.703 732.508 749.570 Total resources expended 883,690 156.703 1,040.393 1,075.828 Gain/llossl on revaluation of investments 20.029 20,029 125,9741 Net Income/{Expendlture) Gross transfer5 between 201 fund5 21 Net Movement In funds for the year 122,1781 38,946 23,372 40.140 27.427 {4751 122.6531 20.000 20.000 119,5251 3.847 38,946 40.140 27.427 Net funds at l Aprll 2023 Net funds at 31 March 2024 164.722 142.069 44.827 64.827 54,502 93.448 1,047.974 1.051.821 1,312,025 1,352,165 1,284,598 1.312,025 The notes on pages 24 to 39 form part of these financial statements. All activrties derived from continuing operations in each of the above two financial periods. All recognised gains or losses are included in the above Statementof Financial ActNities. 21

Age Concern (Eastboume Number 2) Limited Balance Sheets As at 31 March 2024 Group 2024 Group 2023 Charlty 2024 Charfly 2023 Notes Fixed A55ets Tangible Assets Investments 14 $49.531 494,403 1,043,934 561,119 471,598 1,032,717 548,589 494,405 1,042,994 557.864 471,600 1,029,464 Current Assets Debtors Cash at bank and in hand 16 213,IKM) 238,586 451,586 124,018 283,546 407.564 331.330 125.09S 456.425 236,748 180,606 417.354 Creditor5: Arnourrt5 falling due withln one year 17 183.130) 161,472} {64,4441 147,7331 Net Current Assets 368,456 346,092 391,981 369,621 Total A55et5 Le55 Current Liabilitie5 1.412,390 1,378,809 1,434,975 1.399,085 Credltors: Amounts falling dye after m(xe than one year 160,225} 166,784} 160,2251 166,7841 Totsl A55ets Le55 Liabilities 1.352.165 1,312,025 1.374,750 1.332.301 Funds Endowment Restricted Designated Unrestricted 19 20 21 1,051.821 93,448 64,827 142,069 1,352,165 1.047.974 54,502 44,827 164.722 1,312,025 1.053.492 93.448 64.827 162.983 1,374,750 1,047,974 54,502 44,827 184.998 1,332,301 These financial statements have been prepared in accordarKe with the provisions applicable to companies subject to the Small companies. re8ime. The notes on pages 24 to 39 form part of these finarKial st3ternents. The financial 5tatement5 were approved by the Board and authorised for issue on (FI i&lJo and signed on its behalf by= Nathan Coker (Trustee) Company Re8iStration Number: 04952839 Re£lstered Charity Number: 1101578 22

Age Concern (Eastbourne Number 2) Llmited Consolidated Cash Flow Statement For the year ended 31 March 2024 Year Ended JI March Z024 Year Ended 31 March 2023 Net cash {used by)Ipfovided by operating activltles 23 125.3431 39,021 Purchase of fixed assets Proceeds on disposal of investments Purchase of investments Net cash transferred to investment portfolio Interest received Net cash {used Inl/provided by irwe5ting activltles 113.852} 464,460 1464,LK)O} {3,236} 3.343 3.682 113.2851 3,682 Repayment of bank loans Net ¢a5h (used Inllprovlded by flnandns artlvltles {6,332} 16,113) 16.3321 16,113) Net change in cash and cash equivalents in the period 144.9601 36,590 RÈconciliation of net cash fk>w to m(wement In net cash Movement in net cash in the period 144.9601 36,590 Net cash and cash equivalents brought forward 283.546 246,956 Net cash and cash equivalents carried forward 238,586 283,546 23

Age Concern (Eastbourne Number 21 L5mlted Notes to the Financial Statements For the year ended 31 March 2024 11 Accountln8 Poldes Charlty Inforniatlon e Concern (Eastbourne Number 21 ￿MIted is a private Company limited by guarantee incorporated in England and Wale5. The registered Offi￿ is The William & Patricia Venton Centre. Junrtion Road. Eastbourne. East Sussex, BN213QY. Basls of Accounting The financial statements have been prepared under the historical c05t convention (with the exception of investments measured at fair value) and in accordance with the accounting policie5 Set out in the notes to the flnancial statements. The financial statements comply with the charstvs governing document. the Companie5 Act 2006, the Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their financial statements in accordan￿ with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS1021 and Financial Reporting Standard 102 The Financial Reporting Stsndaid applicable in the UK and Republic of Ireland,. The Charity is a Publi¢ Benefit Entity as defined by FRS102. The financial statements are prepared in Sterlin& which is the furnctional currency of the Group. Ba515 of Con501idation The Consolidated Statement of Finanaal Activities and Balance Sheet consolidate thefinanclal statements of the of the charity and its Trading subsidiary, Age Concern (Eastbournel Limlted {Company number 037964451 on Ilne by line basis. No individual SOFA is prepared showing the CharitVs own result for the year as this is Shown by way of Note 10, In accordance with secuon 408 of the CompanTres Acl 2(K)8. Going Concern The Trustees have assessed wheiher the use of the goirbg concem basis is appropriate and have considered Possible events or corKlitions that might cast significant doubt on the ability of the charitable group to continue as a going concern. The Trustees have made this a55essment for a period of at least One year fiom the date of approval of the financial statements. and detsils are included in the attathed Tru5tees' Report. Income All Income is recognised when the charity is legally entitled to it after any performance conditions have been met, the amounts can be measured reliably. and it is probable that income will be received. Cash donations are recognised on receipt. Other donations are recognlsed once the charlty has been notified of the donation, unless performante conditions require deferral of the amount. In the event that a donation is subject to conditions that require a level of performance before the charity 15 entitled to the funds the income is deferred and not recognised until those conditions are fvlly rnet. or the fuifilment of those conditions is whollv within the control of the charity and it is probably that those cor)ditions will be fulfilled within the reporting period. Income tax recoverable in relation to donatlons received under Gift Aid or deeds of covenant Is recognlsed at the tlme of the donation. Legacies are recognised on a case by case basis followlng the granting of probate when the execulor/administrator for the estate has communicated in writing both the full amount and settlement date. In the event that the gift is in the fomi of an asset other than cash or a financial asset traded on a recognisable slock exchange. recognition is Subject to the value of the gift being reliably measurable with reasonable accuracy and title has been transferred to the tharity- Interest on funds held on deposit is induded upon notification of the interest paid or payable by the bank. Dividend5 are recognised once the dividend has been declared and notification received of the dividend due. Donated goods for resale are received a5 Part of the trading artivities of the charivs subsidiary. Due to Imprarticalltles of recognising these donations at the point of donation. and ihe costs of valuation outweighinE the benefit, income from these goods is recognised at the point of sale and reported in the SOFA under 'other Trading activities.. 24

A8e Concern (Eastbourne Number 2) Llmlted Notes to the Financlal Statements For the year ended 31 March 2024 Turnover Is measured at the fair value of the consideration received or receivable and represents amounts receivable for goods ar*d services provided in the normal course of buslness. net of discounts, VAT and other sales related taxes. Expenditure Liabilities are recognised as expenditure as soon a5 there 15 3 legal or constructive obligation Comm￿1ng the charity to that expenditure, it is probably that settlement will be requifed. and the amount of the obligation can be measured reliably. All expenditure is accounted for on an accruals basis and includes irrecoverable VAT. Costs of raising funds comprise the costs associated with attractin8 voluntary income and grants as well as other Trading activities. including those through the Trading subsidiary. Governance costs represent the Strategic and legal costs of the charity as well as audit fees. Stock is reported at the lower of cost or net realisable value. Donated ilems of stock are not recognised at the point of donation due to the costs of valuation outweighing the benefit. Where costs cannot be dirertly attributed to specific artivities. such as support costs, they have been apportioned between the ts¥o charitable activltles of the or8anisation based on the proportion of direct costs attributed to each. Fund Attounting Restricted funds are subject to specific corKlitions by donors as to l￿W they may be used. The purposes and uses of the restricted funds are set out irb the notes to the financial statements. Unrestricted fund5 are funds which are available for use at the discretion of the trustees in furtherance of the general objective5 of the charity. unless the funds have been designated for other purp05e5. Designated funds comprise funds which have been set aside at the discretion of the trustee5 for specific purposes. The purposes and uses of the designated funds are set out in the notes to the financial statements. The Endowment fund is subject to specific conditions by the donor that the capital must be maintained by the charity. The interest on half of the capital in the investment fund can be used by the charity while the other half must be added to the capital in the fund. This fund is not available other than for investment purpose5. The depreciation charge of the property can be allocated to the fund. Tanglble Flxed Assets Items with a value greater than £2￿ are capitalised. Tangible fixed assets are stated at cost less accumulated depreciation. Provlslon is made for depreciation on all tanglble assets. at rates calculated to write off the cost or valuation of each asset less Its residual value over its expected useful life, as follows: Freehold Buildin8S Computer Equipment Fixtures. Fittings & Equipment Motor Vehicles 50 years straight line 3 years straight line 7 years straight line 4 years straight line The Trustees review the taF)gible fixed assets annually for any ewdence of impairment. where there is objective evidence of impairment the entity recogni5es the loss in the SOFA immediately. The gain or loss arising on the disposal of an asset is determined as the difference between the sale proceed and the carrying value of the assets and is recognised in net incornellexpenditure) for the year. 25

Concern (Eastbourne Number 2) Limited Notes to the Financial Ststernents For the year ended 31 March 2024 Leaslng Rentals payable under operating leases are charged againsl irKome on a straight-line basis over Ihe lease term. Assets obtained under hlre purchase and finance leases are capitslised as tangible assets and depreciated over their useful lives. Obligations under such 38reements are included in creditors net of thefinance charge allocated to future periods. The finarn￿ element of the rental payment ￿ charged to the profft and loss account so as to produce a constsnt periodic rate of charge on the net obligation outstanding in each period. Imre5trnents Investments are initially measured at their cost and Subsequently measured at their fair value at each reportiF date. Fair value is based on the quoted price for Ilsted investments at the balance sheet date. Changes in fair value and gains and losses arisin8 on the disposal of Investments are credited or charged to the Statement of Financial Activities as 'gains or losses on investments. and are allocated to the appropriate fund holding or disposing of the relevant investrnenL Penslons Age con￿rn (Eastbourne Number 2) Limited operates a defined contribution scheme for the benefit of its employees. Contributions payable are charged to the Statement of Financial Activrties in the year they are payable. Employee Benefits The cost of short-term employee beneffts is recognised as a Ilabillty and as an expense. The cost of any material unused holiday entitlement is recognised in the period in which the employee's services are received. Termination benefits are reco8nised as an expense when thecompany is demonstrably committed to terminate the employment of an employee or to provide terniination beneffts. Cash and Cash Equivalents Cash and cash equivalents indude cash at banks and in hand and short-term deposits with a maturity date of three month5 or less. Bank overdrafts are disdosed within borrowings in current li3bilities. Flnanclal Instruments The charity has elected to apply the provisions of Sectlon Il'Basic Financial Instruments. and Section 12 '0thei Financial Instruments Issues. of FRS 102 to all of its financial instruments. Financial instruments are recognised in the charity's balance sheet when the charity becomes party to the contractual provision5 of the instrument. Financial assets and Ilabilit￿S are offset. with the net amounts presenied in the financial statements, when there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net ba5iS or to realise the asset and settle the liability simultaneousty. Basic finanaal assets Basic financial assets, which indude debtor5 and cash and bank balances. are initially measured at transartion price including transaction costs and are subsequently carried at amorti5ed cost Using the effective interesl method unless the arrangement constitutes a financing transaction. where the transaction is measured at the present value of the future receipts discounted at a Market rate of Interest. Flnandal assets classified as receivable wtthin one year are not amortised. Baslc flnanaal Ilabllities Basic financial liabilities, including creditors and bank loans are initially recognised at transaction price unless the arrangement Constitutes a financing transaction. where the debt instrument is measured at the present value of the future payments discounted at a market rate of interesL Financial liabilities classified as payable within one year are not amortised. Debt instruments are Subsequent￿ cairied at amortised cost. using the effettrve interest rate method. 26

Age Concern {Eastl>oume Number 2) Llmlted Notes to the Financial Statements For the year ended 31 March 2024 Trade creditors are obligatlons to pay for goods or servi￿$ that have been acquired in the ordinary course of operation5 from suppliers. Amounts payable are classified as current liabilities if payment 15 due within one year or less. If not. they are presented as non-current liabilities. Trade creditors are recognised Initially at transaction price and subsequently measured at amortised cost usin8 the effetti¥e interest method. Dereco8nltlon of flnancial Ilabilltles Finanaal liabilities are derecognised when the charivs contractual Obl￿atIonS expire or are discharged or cancelled. Crltlcal accountlng estlmates and Jud8ements In the application of the charit￿5 accoursting policie5. the trustees are required to make judgements, estimates and assumptions about the carrying omount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates. The estimate5 and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimate5 are recognised in the period in which the estimate ts revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both Current and future perlods. Taxatlon The Company 15 a registered charity and as suth is entitled to exemption from taxation under the Income and Corporation Taxes Act 1988. 2) Donatlons and Legades Unrestrkted Funds Deslgnated Funds Restricted Funds Total 2024 Donations and Gifts Legacies Receivable 818 80.(D) 80.818 818 80,000 80.818 Unrestricted Designated Fund5 Funds Re5trirted Funds Total 2023 Comparatlve5 Donations and Gifts Legacies Receivable 1,494 91,197 92.691 1,494 91.197 92.691 3) Charitable Acllvlties Independence Support Actlve Age Total 2024 Activities income Homecare and Nailcare Catering income Grants receivable Transport income Total income from charitable ackNities Analysi5 by fund Unrestricted funds Restricted funds 33.592 181.981 201.703 13 10.838 164.686 31.094 408,334 235.295 181.994 10.838 186.514 31.094 645,735 21,828 237.401 237,401 212,685 195.649 408.334 450,086 195.649 645.735 237.401 27

Age Concern (Ea5tbourne Number 2) Llmited Notes to the Financial Statements For the year ended 31 Marth 2024 31 Charitable Activities (continued) Comparatlve5 Independence Support Active A8e Total 20Z3 Activities income Homecare and Nailcare Catering income Grant5 receivable Transport income Total Income from charftable attivltles Analysis by fund Unrestricted funds Restricted fund5 43,454 189,389 188,208 231.662 189.389 7,459 211,262 31.943 671.751 7.495 113.588 31.943 341,234 97.674 330,517 221,773 108,744 330,517 238,022 103.212 341,234 459.795 211,956 671.751 4) Generatln8 Funds Deslgnated Funds Restricted Funds Total 2024 Totsl 2023 IUnre5trlcted) Funds Fundraising and other charityTrading Retail shop sales - subsidiary 24.301 305.988 330.289 24.301 305,988 330,289 17,659 339,992 357,651 The charity also has a wholly owned Trading Sub￿dIary. Age con￿rn {Eastbournel Limited. whose trading results for the year ended 31 March 2024 are below: Totsl 2024 Total 2023 Turnover Expenditure {Loss}/Profit for the year 305,988 1285,7841 20.204 339,992 1305.9021 34,090 5) Investments Unrestricted Funds Restricted Endowment Funds Funds Totsl 2024 Total 2023 IEndowmenl Funds) Incomefrom investments Interest receivable 3,343 3.343 3,682 3.343 3,343 3,682 6) Other Income Unrestrfcted Funds Restrlrted Funds Endvwmenl Fund$ Totsl 2024 Totsl 2023 Unreslrlrted Other income 319 319 319 319 3,454 3.454 28

Age Concern (Eastbourne Number 2) Limited Notes to the Flnanckl 5tstements For the year ended 31 Marth 2024 7) Ralslng Funds Unre5trirted Funds Restricted Funds Endowment Funds Totsl 2024 Total 2023 Costs of eneratin Staff costs Other costs donations 21.769 332 22,101 21,769 332 22,101 19.244 400 19,644 Fundraisin Tradin subsidia Operating charity shops Staff costs Depreclatlon and impairrnent Support Costs 107.212 167.810 2,312 8.450 285,784 107,212 167,810 2,312 8.450 285,784 128.208 162,428 5,516 9.750 30S,902 Investment mana ernent 712 307,885 307,885 326,258 The 2023 comparotive5 are all unrestricted funds except for the investment management fees which relate to the Endowment Funds. 8) Charltable Activities Independen Support Active Age Total 2024 Staff Cos15 Other Costs Support Costs Total income from CharIta￿e activities 165,316 58.565 22.063 245,944 248,575 194,341 43,648 486,564 413.891 252,￿6 65,711 732,508 Analysis by fund Unrestrirted fund5 Restricted funds 245.944 329.861 156,703 486,564 575.805 156,703 732.508 245,944 Comparatives Independence Support Active Age Total 2023 Staff Costs Other Costs Support Costs Total Income from Charital￿e a￿1VitieS 206.130 73.953 24.695 304,778 219.285 189,467 36,040 444,792 425.415 263.420 60.735 749,570 Analysis by fund Unrestricted funds Restricted funds 558.274 191.296 749,570 29

Age Concern (Eastbourne Number Z) Limited Notes to the Ananclal Statements For the year ernled 31 March 2024 9) Support Costs Indep￿dence Support Total 2024 Trading stsff Costs Depreciation Overheads and general running costs Audit fees Accountancy Legal and Piofe55ional 3.529 6.083 2.876 4.511 3,687 1,377 22.063 6.981 12.036 5.691 8.924 7,293 2,723 43.648 io,sio 18,119 8.567 19.485 13.380 4.ILk) 74,161 6.050 2.400 8,450 Comparatlve5 stsff C05ts Depreciation Overheads and general running costs Audit fees Accountancy Legal and Professional 3,788 7.367 2.785 5.274 4,0¢3 1.438 5,529 10,751 4.064 7.696 5.901 2.099 9.317 18,118 6,849 18.720 13,944 3.537 70.485 5.750 4,000 24,695 36,040 9.750 Support costs have been allocated betsveen the two charitable artivities based on the proportion ofdirect costs during the year. Sijpport costs include governance costs of £3186512023: £32.664). 10) Surplus for the financial year As permitted by section 408 Companies Act 2006. A8e Concern {Eastbourne Number 2} Limited's individual Statement of Flnanclal Activities has not been included in these financial statements. The surplus/ldeficiil for the year is as follows: 2024 2023 Age Concern (Eastboume Number 2} Limiteds individual surplusl{deficit) for the financial year 20.204 34,090 111 Net incomellexpendtture) for the year This is stated after charging= 2024 2023 Depreciation of fixed assets Auditor5, remuneration For Audit Fees For Other Services Operatlng lease payments 25.440 26.663 17.050 2,435 57.687 16.370 2,350 63,925 30

A8e Concem {Eastboume Number 2) Limited Notes to the Financial Statements For the year ended 31 Marth 2024 IZ) staff Costs Group 2024 Group 2023 Charlty 2024 Charlty 2023 The aggregate payroll costs were: Wages and Salaries Social Security Costs Pension Costs 554,989 32,279 17.130 604.398 560,731 34,709 16,932 612,372 402,828 21,735 12.025 436.588 414.616 23,649 11.680 449.945 No employee received an annual remuneration in ex￿5$ of £6O.Lx￿(2o23: nill. During the year, there were no redundancy payments12023: £3,223). Staff are allocated as follows: Retail shops (subsidiary) - Venton Centre {charityl Total 2024 2023 26 28 36 In additlon to its Trustees. the charity considers ts key management personnel to be its Key Management Team, Comprislng the Chief Executive and the Director of Health and Social Caie. Total remuneration of this group, induding pension contributions, was £94.45512023: £88.5601. Salaries for staff. including senior management, are determined during the budget setting period and considered bv the Finance Committee and the Personnel Committee. Ultimate approval must be given by the whole Board. The determining factors are experience. skills and qualifKation& Whi15t there is a staff appraisal process in place. there Is no performan￿ related pay- the key determinant is affordability- 131 Trustees None of the Trustees (or any persons connected wlth them) re￿iVed any remuneration durin8 the year, and none of them were reimbursed any expenses12023- £Nil}. 14) Tangible Fixed A55ets Land and Btslldings Computer Equipment fThtures, rrttings & Equipment Motor Vehides Machlnery & Equipment GROUP Total Cost At l April 2023 Additions Disposals At 31 March 2024 9J3.062 41.346 108.405 13.852 50.658 1.060 1.104.531 13.852 903.062 41.346 122.257 50.658 1.060 1.118.383 Depreciation At l April 2023 Charge for the year Disposals At 31 March 2024 347.247 18.771 38.317 3.029 106.660 3.375 50.658 530 265 543,412 25,440 366,018 41,346 110.035 50.658 795 568,852 Net Bookvalue At 31 March 2024 At 31 March 2023 537.044 555,815 12,222 1,745 265 530 549,531 561.119 3.029 31

A8e Concern (Eastbourne Number Z) Limlted Note5 to the Financial Statsments For the year ended 31 March 2024 141 Tangible fixed Assets (Contlnued) Land and Bulldln8S Computer Equipment Fixtures. F5ttings & Equipment Motor Vehldes Machlnery & Equlpment CHARrrY Total Cost At l April 2023 Additions Disposals At 31 March 2024 892.718 41.346 76.013 13.852 32,768 1.060 1,043,905 13,852 892.718 41,346 89.865 32.768 1,060 1,057.757 Depreciatlon At l April 2023 Charge for the year Disposals At 31 March 2024 338,413 17.854 38.317 3.029 76.013 1.979 32.768 530 265 486,041 23,127 356,267 41,346 77,992 32,768 795 509,168 Nei Book Value At 31 March 2024 At 31 March 2023 536,451 554,305 11.873 265 548,589 557.864 3.029 530 IS) Investments Group 2024 Group 2023 Charity 2024 Charlty 2023 Market value broughi forward Additions Disposal Proceeds Unrealised gainll105sI on investment Marketvalue at 31 March 2024 Cash held by investment managers At 31 March 2024 471.S98 464.QKK) (464.4601 20.029 491.167 3.236 494.403 494,597 471,598 464.000 1464,4601 20.029 491,167 3,236 494.403 494.597 1252.7011 25.9751 215.921 255,677 471,598 (252,7011 (25,9751 215.921 255,677 471,598 The charity's balance sheet 2150 includes a £212022= £2) investment in the share capital of the Trading subsidiary, 4e Concern (Eastbournel Llmited. See Investment Policy in Note I for more infomiation. 16) Debtors Group 2024 Group 2023 Char 2024 Charlty 2023 Trade debtors other debtors Inter Company balance Prepayments and accrued income 64,915 144.209 61.007 59.135 64.915 138.438 125.977 2,000 331.330 61,007 55,653 118,088 3,876 213,(KM) 3.876 124,018 236,748 32

Age Concern (Eastbourne Number 2) Limited Notes to the Flnanclal Ststements For the year ended 31 March 2024 17) Credltors: Amounts falling due within one year Group 2024 Group 2023 Charity 2024 Charity 2023 Bank loans Finance Leases Other taxation and social security Trade creditors Accruals and deferred income 6.559 6.332 2,490 11,922 14,115 26,613 61.472 6,559 6,332 10,882 17.076 48.613 83.130 6,269 15,272 36.344 64.444 8,980 14,584 17,837 47.733 18) Creditor5: Arnounts falllng due In more than one year Group 2024 Group 2023 Charlty 2024 Charlty 2023 Bank loans Finance lease5 60.225 66.784 60.225 66,784 60.225 66.784 60,225 66,784 The charitV5 loan facility with Barclays plc is secured by a charge dated 29 June 2017 over the property, The William and Patricia Venton Centre, Junrtion Road. Eastbourne BN213QY. which is included in fixed asset5 INote 141. The loan is repayable in monthly instalments over 14 years. With interest payable at 3.58% peT annum. 191 Net Movement In Endowment Funds The fund5 of the charity include the following endowment fvnds: Permanent Endowments Balance at 2023 Balance at 2024 Income ExPendI￿re Revaluatlon5 Transfers Venton Endowment investment fund Venton Endowment property fvnd 493.668 554.306 1.047.974 3.343 20,029 {1,6711 117.8541 119,5251 515,369 536,452 1.051,821 3,343 20,029 Transfers relate to 50% of investment income for the year and the Venton Centre depreciation. Comparative Net Movement In Endowment Funds Permanent Endowments Balance at 2022 Balance at 2023 Income Expendlture Revaluatlons Transfers Venton Endowment investment fund Venton Endowment property fund 518,513 572,160 1,090,673 3.682 (712) 125.974) 11.8411 117.8541 119,6951 493.668 554.306 1,047.974 3,682 (712) 125.974) The Venton Endowment Investment fund represents a permanent endowrnent frorn Mrs Patricia Venton, the capital of which must be maintained by the charity- The interest on half of the capital can be used by the charity while the other half must be added to the capital in the fund. This fund is not availbble other than for investment purp05e5. The fund 15 invested in Quilter Investors Growth Funds. 33

Age Concern {Eastbourne Number 2) Limited Notes to the Financial Statements For the year ended 31 March 2024 The transfer from the Endowment fund in the year represents the half share of the income which the charity can use under the original endowment agreement. The Venton Endowment Property fund represents the endowment from Mrs Patricia Venlon, given in the form of the property for the charity to use for its activities. The transfer durin8 the year relates to the depreciation charge against the property. 20) Net Movement in Restrkted Funds The income funds of the charity include restrirted funds comprisin8 the following unexpended balances of donations and grants held on trust for specific purposes: Balano at 2023 Balan￿ at 2024 Inome Expendi￿re Transfers Coop Day Opps Chairs Welfare Rights SCDA Eastbourne Shed Reaching Communities Project 2.959 11,269 2,959 825 695 111.1391 1.630 96,201 199,5201 (1,6891 Lacey Tate- Building decoration Screwfix - Flooring Venton Trust 11431 857 57,392 57.392 28,353 12491 ESCC Welfare Rghts Household Support Fund 28.353 23.824 21,828 145,9011 54,502 195.649 1156.7031 93.448 Comparative Net Movement In ReStrk￿ Funds Balance at 2022 Balance at 2023 Income Expendrture Transfers Home from Hospltal Welfare Rights SCDA Eastbourne shed Reaching Communities Project Awards for All 2.299 705 (2.2991 11.070 (11.0801 695 1.534 95.212 195,1161 13,0281 12.4861 11,0211 17,1551 (25,0321 146,3781 {191,2961 1.630 6.883 13.8551 ESCC Homecare EBC Warm Room 21 True Mark Trust- Warm Room ESCC Welfare Rights Household Support Fund 155 28.385 {261 39.780 25,L 70.228 211.956 28.353 23,824 54.502 15,9381 34

Age Concern (Eastbourne Number Z) Limited Notes to the Financial Statements For the year ended 31 Marth 2024 The Co-op Day Opps fund represenis £2.959 received from the Ctrop towards the purchase of new lounge chalrs for the Day Club. The funds were spent in the Autumn of 2024 along with an additional £l.000 received from East Sussex Ma50nic Lodge. The Welfare Rights fund represents a small donation re￿iVed and used towards the employment of a welfare rights coordinatorto aid with the delivery of the chartws welfare rights home visiting seNice. In addition, Sussex Community Development Association ISCDAI administer a countywide welfare benefits service of which Age Concem Ea5tbourne participates. Although fiom different sources. these donations are used for the same wrpose and are therefore shown as part of the same reserve. The Eastbourne Shed project is funded by a Reachin8 Community Fund grant from the National Lottery Charities Board. Continuation funding for the project for a further fNe years was awarded by the lottery in October 2023. The project receives additional funds from rnember5hip fees of £l(Kl per person per year. Local Charitable Trust, Lacey Tate, donated £l,O(M) towards mainlenance and refurbishment of the Venton Centre. Screwfix awarded the charity £5.(XL) towards the installation of new floorlng in the Venton Centre's lounge. Age Concern Eastbourne is extremely grateful to the trustees of the Venton Trust for their support over the last year. Their grants repaired and improved the fabric and the appearance of the Venton Centre in Junction Road. Funds paid for the installation of a new air conditioning unit in the lounge, thus maintaining a comfortable temperature all the year round: new floorin8 in the reception. lounge and exterior of the buildin& repairs to the bulldln¢s roof. painting of the interior and exterior of the building and new s￿nage. ESCC Homecare- a payment from the Adult Social Care for services delivered by the homecare service EBC Worm Room- a grant from Eastbourne Borough Counal towards the refurbishment of a storage room into a warm space for older people sufferin8 durin8 the cost of li¥in8 Crisis. True Mark Trnst- a further grant for the Warm room ihat paid for furniture, carpeting and energy costs to keep older people warm during the winter of 22123 ESCC Welfare Trust funding was awarded by East Sussex County Councll to provlde benefits advice to older people affected by Covid. The funds indude £25.lJ(X) received in Maich 2022 which are to be utilised during the finanoal year 2022123. The Household Support fund is a partnership between Age Concern Eastbourne, Matthew 25 Mission. the YMCA and Willingdon Trees Community Centre. The fvnds were rnade available by East Sussex County Council to provide support for vulnerable people experiencing difficulty with the cost of livin8. This took the form of vouchers for groceries. ener￿ bills, water bills and other essentials linked to energy. 35

Age Concern (Eastboume Number 2} iirnited Notes to the Flnanclal Statements For the year ended 31 MaKh 2024 211 Net Movernent in Unrestrkted Funds Balance at 2023 Resour Expended Balance at 2024 Res(wr Transfers Desl8nated Funds Fixed Asset Funds New Minibus Other Funds 21.827 20.￿X) 21,827 40.0 3.OIXI 64.827 142,069 206.896 44.827 164.722 209.549 20,0 14751 19,525 General Unrestricted Funds 861.512 861.512 {883,690} 1883,69)) Comparatlve Net Movement In Unrestrkted Funds Balance at 2022 omkng Resour Expended Balance at 2023 Transfers Deslgnated Funds Fixed A55et Funds New Minibus Other Funds 21,827 21.827 20,000 3,000 44.827 164.722 209.549 20,0 24.827 129.318 154,145 20,OLKJ 5,633 25,633 General Unrestrlcted Funds 913.591 913.591 {883,820} 1883.8201 The fixed a55et fund represents those fixed assets and investments not represented by the Endowment Fund. which needs to be maintained to either carry out the charitys activities or generate incorne. A5 5uth they cannot be readlty realised. The New Minibus fund is to purchase a new minibus to transport dientsto and from Day Opportunities. £20.000 is set aside each year for the next three years. Other designated funds relate to a donation recelved In 2018 that the Trustee's chose to designate. General unrestricted fvnd5 represent the general fund5 of the chaT5ty and its Trading subsidiary, Age Concern {Eastbournel Llmited. 36

Age con￿rn {Eastbourne Number 2) Limited Notes to the Financial Statements For the year ended 31 March 2024 221 Analysls of Net Assets Between Funds Unrestrfrted funds Designated funds Restricted rKIs Endowment funds Total 2024 Tangible assets Investments Net current assets 536,451 494.403 20,967 549,531 494,403 368,456 160,225} 1.352.165 202.294 160.225) 142.069 51.747 93.448 Long term liabilities Total Funds 64.827 93.448 1,051,821 Comparative Analysls of Net Assets Between Funds Unrestrirted funds DesI￿ated funds Re5tricled funds Endowment funds Total 2023 Tangible a55ets Investments 6.815 554,304 471.598 22.072 561.119 471.598 346,092 166.784} 1,312,025 Net current assets 231.5L (66.7841 164,722 38.012 54,502 Long term liabilities Total Funds 44,827 54,502 1,047,974 23) Reconciliation of Nel Income from Operating Aclivities to Net Cash Flow5 2024 2023 Net surplus/ldeficitl for the reporting period Investment income Depreciation Losses/lGalnl on investments Decreaselllncrease) in debtors IDecreasel/lncrease in creditors and provislons 40,140 13,343) 25.440 120,0291 188.9821 21.431 27.427 {3.682) 26,663 23,001 145.354) 10.966 Net cash lused byllprovided from operating actprfitie5 {25.3431 39,021 37

Age Concern (Eastbourne Number 2) Limited Notes to the Flnanclal Ststernents For the year ended 31 Marth 2024 24) Lease Commitments At the reporting end date, the group had outstanding commitments for future minimum lease payments under non-cancellable operating leases, which fall due as follows: 2024 2023 Operating Lea5e5 Within one year Within two to five years In more than five years 59.9(K) 138.308 75.564 142,583 198,208 218.147 2024 2023 Hlre Purchase A8reements Within one year Within two to fNe years In rnore than fwe years 2.490 2.490 The operating leases represent cornmitments for the lease of charity 5hop5 by the charity. The commitments wholly relate to the subsidiary Company. The shop lease payments made during theyear were £57.687 {2023: £63,925) and this amount Is included within the trading costs of the subsidiary. The hire purthase contract represents the purchase of a van for the Company. 25) Related Partles The charity was under the control of its directors throughout the year. During the year the charity received a Gift Aid donation of £22,515 from its wholly owned Trading subsidiary, Age Concern IEa5tbournel Limiteil12023: £37.5071. As at the balance sheet date, the charity was owed £125,977 from tts tradin8 subsidiary12023= £118.0881. 38

Age Concem {Eastbourne Number 21 Limited Notss to the Flnanclal Ststements For the year ended 31 March 2024 26) Compar*ive Fund and SOFA Bala￿e5 Total Funds Year Ended 2023 Unrestrfrted Funds Desl8nated Funds Restrlcted Funds Endowment Funds INCOME AND EXPENDrruRE In¢ome and gndowmqnts from: Donations and legacies Charitable activities Generating fvnds Investments 92,691 459.795 357,651 92.691 671.751 357.651 3.682 3.454 211.956 3.682 Other Income 3.454 Total Income and Endowments 913.591 211,956 3.682 1.129.229 Expenditure on: Rai51ll8 fund5 325.546 712 326.258 Charitable Artivities 558.274 191.296 749,570 Total resources expended 883.820 191,296 712 1,075,828 Gain/(lossl on revaluation of investments (25,9741 125,9741 Net Income/{Expendlture) Gros5 transfers between fund5 29.771 5.633 35,404 20.660 15.9381 14,722 (23.￿} (19.6951 (42,6991 27,427 20,CKX) 20,0 Net Movement In funds for the year 27,427 Net funds at l Aprfl 2022 129,318 24,827 39.780 1.090,673 1,284,598 Net fvnds at 31 March 2023 164,722 44.827 54502 1,047,974 1,312,025 39