## **Hospitality Action** 

## **Annual Report and Consolidated Financial Statements** 

31 December 2024 

Company Limited by Guarantee Registration Number 04914871 Charity Registration Number 1101083 



## **Contents** 

## **Reports** 

|**Reports**||
|---|---|
|Reference and administrative||
|information|1|
|Trustees’ report|5|
|Statement of Trustees’||
|responsibilities|16|
|Independent auditor’s report|18|
|**Accounts**||
|Consolidated statement||
|of financial activities|23|
|Statement of financial activities||
|(charity only)|24|
|Balance sheets|25|
|Consolidated statement||
|of cash flows|26|
|Accounting Policies|27|
|Notes to the financial statements|31|



Hospitality Action 



## **Reference and administrative information** 

|**Board of Trustees**|Jonathan Raggett (Chair)|
|---|---|
||Jon Dee ACA (Treasurer)|
||Kevin Charity|
||Simon Esner|
||Ringo Francis|
||Chris Garside|
||Andrew Guy MBE|
||Tim Jones|
||Andrew Latham|
||Helen Milligan-Smith (appointed 4thJune 2024)|
||Kate Nicholls OBE|
||Danny Pecorelli|
||Ian Sarson|
||Andrew Selley|
||David Walker MBE|
|**Chief Executive**|Mark Lewis|
|**Company secretary**|Greg Minter|
|**Principal office**|62 Britton Street|
||London|
||EC1M 5UY|
|**Company registration number**|04914871|
|**Charity registration number**|1101083|
|**Auditor**|Buzzacott LLP|
||130 Wood Street|
||London|
||EC2V 6DL|
|**Bankers**|Royal Bank of Scotland|
||Brooklands Close|
||Sunbury on Thames|
||TW16 7DX|
|**Investment managers**|Cazenove Capital Management|
||1 London Wall Place|
||London|
||EC2Y 5AU|



Hospitality Action **1** 



## **Reference and administrative information** 

**Solicitors** H3 Solicitors Ltd Suite 1, The Old Pig Styes, Brighthams Farm, Bines Road, Partridge Green, West Sussex, RH13 HEQ 

Hospitality Action **2** 



## **Reference and administrative information** 

The Board of Trustees thanks the Chairpersons and Committee members who gave so generously of their time during 2024: 

**Finance and Investment** Jon Dee ACA (Chair) Lizi Hills Tim Doubleday Tim Jones **Grants and Advisory** Andrew Latham (Chair) Valerie Barrow Mitchell Collier Flavia Gapper Dawn Jackson Jane Morris Ian Sarson 

Hospitality Action **3** 



## **Reference and administrative information** 

The Board of Trustees thanks its Patrons, whose ongoing patronage brings credibility, authority and brand awareness to the charity. These are: 

Patrons Jason Atherton Raymond Blanc OBE Heston Blumenthal OBE Michael Caines MBE Jeremy Goring Angela Hartnett OBE Nigel Haworth Paul Heathcote MBE Charlie Hodson Tom Kerridge Atul Kochhar Donald Macdonald OBE Sinead Mallozzi Anton Mosimann OBE Harry Murray MBE Chantelle Nicholson Jamie Oliver MBE Craig Prentice Alain Roux Michel Roux Jr Vivek Singh Cyrus Todiwala Pervin Todiwala Phil Vickery MBE The Viscount Lord Thurso Brian Turner CBE Robert Walton MBE 

Hospitality Action **4** 



**Trustees’ report** Year ended 31 December 2024 

The Trustees, who are also the directors, present the annual accounts for Hospitality Action for the year ended 31 December 2024 prepared in accordance with the Statement of Recommended Practice for Charities (SORP) 2019 and the Companies Act 2006. The reference and administrative information on pages 1-4 forms part of this report. 

## **OBJECTIVES AND ACTIVITIES FOR THE PUBLIC BENEFIT** 

The Charity is a Benevolent Society whose objects are for the relief of persons who work or have worked in the hotel, catering and/or hospitality industries and the widows, widowers, partners, orphans and other dependants of such persons by the provision of monetary grants and/or advice, assistance and support and/or education and training. 

Hospitality Action was founded in 1837 as unincorporated and for much of that time it was known as the Hotel and Catering Benevolent Association (HCBA). The charity was incorporated in 2003 as Hospitality Action having taken over the majority of the assets of the unincorporated charity. 

The principal activities undertaken by the Charity in pursuance of its objects relate to the provision of: 

- A grants programme to alleviate poverty and support beneficiaries in times of crisis. 

- An outreach programme aiming to keep loneliness and isolation at bay for retired hospitality employees, called the Golden Friends scheme. 

- Expert triaging, advice, guidance and signposting to other potential sources of support and, where appropriate, funded counselling. 

- An Employee Assistance Programme – commercial scheme offering specialist advice, support and assistance on a range of issues for hospitality employees. 

The trustees confirm that they have referred to the guidance contained in the Charity Commission's general guidance on public benefit when reviewing the charity’s aims and objectives and in planning future activities and setting the grant making policy for the forthcoming year. 

## **Chief Executive** 

Mark Lewis had his seventh full year as Chief Executive. 

Hospitality Action **5** 



**Trustees’ report** Year ended 31 December 2024 

## **REVIEW OF THE YEAR: ACHIEVEMENTS AND PERFORMANCE** 

2024 was a strong year for the charity. Through organic fundraising and employee assistance programme (EAP) revenue growth, we were able to deliver the highest inyear income in our 189-year history. Total income for the year reached £3,880,813, which was +£842k versus the previous year. (Income included £316,358 donated from the unincorporated charity on its closure.) This donation contributed to our closing 2024 with an operating surplus of £293,660. 

Combined fundraising and events income streams passed budget, at £2.39m versus £2.3m. And the EAP grew in income and scale, as we bedded in 2023’s migration of service provision to a new partner and added new products to our wellbeing offer. Income passed £1m for the first time, rising by £44k from £970k at year-end 2023 to £1,014k at the end of 2024. The number of lives served by the programme was steady at 194k. 

This income-generating success enabled us to spend £1,005k on grants disbursement, which was +£5k versus budget and second only to the anomalous 2020 as our highest ever in-year grants expenditure total. 

## **Fundraising** 

Through 2024, we continued to work to a blended model of proprietary fundraising initiatives and in-person events, and third-party and institutional fundraising. 

Our market’s appetite for participating in challenge events remained strong, with our Summer Challenge and Walk for Wellbeing activities driving combined revenue of £169k. In April, we held our biannual Back to the Floor dinner event, which raised £266k – the largest return from a single initiative in the charity’s history. And in May, we held our first Bike to Care dinner, which raised an unbudgeted £105k. 

Third-party fundraising continued to gather momentum, with many more hospitality operators choosing to support our work by adopting us as their chosen charity, launching ‘pound on the bill’ initiatives, featuring our Invisible Chips activation on their menus, or finding other miscellaneous ways to raise funds for us. Income from ‘pound on the bill’ initiatives, for example, grew by £42k year on year, with D&D London alone donating £40k. 

Another notable income source was the Spirit of Hospitality rowing challenge, which saw two foodservice workers, Chris Mitchell and Robbie Laidlaw, row the Atlantic for us. As the voyage began in December 2023 and ended in January 2024, we received further income of £107k on top of the £89k reported in 2023. 

Finally, we received a donation of £100k in December from US fast food restaurant chain, Chick-fil-A, to mark their entry into the UK market. 

Hospitality Action **6** 



**Trustees’ report** Year ended 31 December 2024 

## **ACHIEVEMENTS AND PERFORMANCE** (continued) **Services** 

We continued to support the welfare of people who work or have worked in UK hospitality through financial and emotional support, the provision of an employee assistance programme, signposting and advice, and pastoral support for retirees. 

We pointed much of our £1,005k spend on grants disbursement towards providing financial relief for hospitality households that had accrued historic debt or arrears during the pandemic and ensuing cost of living squeeze, to prevent evictions and homelessness. The sustained increase in applications for financial support we’ve experienced since 2020 continued in 2024, with the months January, April and September all witnessing record numbers of applications. 

In May 2024, we introduced a new advisory service with the appointment of a Welfare Benefits Advisor, who had by the end of the year unlocked £167k of unclaimed welfare entitlements for beneficiaries **.** 

In 2024, we also formalised a partnership with Shelter Plus, enabling us to underwrite expert advice relating to accommodation issues for beneficiaries. 

Our Employee Assistance Programme (EAP) was available to 194k hospitality workers by the end of 2024. The EAP is a commercial programme which trades under a subsidiary company. Hospitality companies pay a fixed annual per-employee fee, with any residual profits gifted to the charity. The programme had its official industry launch in January 2013. By December 2024, 457 companies were signed up to the programme, the largest of them being the Whitbread estate. 

Through 2024 we continued to plan the development of the EAP services offering across the next 2-3 years as part of our wider business planning and strategic review.  A full SWOT analysis was undertaken of our offering and that of our competitive set.  Commercial discussions were initiated with Spectrum Life to introduce digital primary healthcare services and also with Qudos, a new partner, to develop a reward and recognition product, both for launch in H2 2025. 

Meanwhile, we continued to provide moral and pastoral support to our Golden Friends community of some 1,600 industry retirees and their partners. 

Hospitality Action **7** 



## **Trustees’ report** Year ended 31 December 2024 

## **ACHIEVEMENTS AND PERFORMANCE** (continued) 

|**The year’s achievements in numbers**|||
|---|---|---|
||**2024**|**2023**|
|Review of achievements in 2024|||
|Beneficiary grants|1,005,185|914,433|
|Number of persons awarded grants|875|859|
|Number of employees covered by<br>the EAP|193,529|194,472|
||**2024**|**2023**|
|Top up grants|25 beneficiaries<br>Grants £39,000|34 beneficiaries<br>Grants £43,000|
|Crisis grants|17 beneficiaries<br>Grants £28,000|32 beneficiaries<br>Grants £38,000|
|Essential Needs grants|185 beneficiaries<br>Grants £128,000|134 beneficiaries<br>Grants £99,000|
|Other grants|1,101 beneficiaries<br>Grants £810,000|1,370 beneficiaries<br>Grants £734,000|



NB figures above reflect the fact that many beneficiaries received more than one grant. 

Hospitality Action **8** 



**Trustees’ report** Year ended 31 December 2024 

## **Future plans** 

In the face of the unprecedented and increasing demand for our support we saw in 2024, we undertook a Trustee-sponsored strategic review, leading to a five-year business plan, which was agreed by Trustees in January 2025. The plan is premised upon growing brand awareness and thereby fundraising and EAP membership, to support increased grant expenditure and services provision. 

Specifically, it proposes that we: 

- Invest in full time employees, content, and marketing, to support growth of our two scalable revenue streams: third-party fundraising and EAP. 

- Evolve paid services beyond pureplay EAP and become hospitality’s first port of call for wellbeing support. 

- Increase focus on education and training as stated in our Charitable Mission. 

To support EAP client acquisition, in 2025 we will evolve our product mix across three tiers to include self-service booking of counselling appointments, Digital GP service, ADHD and autism assessments, and a rewards and recognition platform. 

## **Operations** 

The exponential rise in brand awareness we have achieved since 2020 has led to operational growing pains, and we continue to work hard to professionalise our systems and processes. In early 2025, we will roll out a new CRM platform across all facets of the charity. We will relaunch our website to focus on lead generation for our EAP and fundraising products, while also improving information provision and pathways for those seeking our benevolent support. And we will complete our migration to an entirely Cloud-based technology environment. 

## **Governance** 

Hospitality Action is committed to demonstrating and encouraging equality, diversity, and inclusion in its workforce, in its day-to-day work and in its beneficiary support; and to eliminating unlawful discrimination of any kind. We have a duty to make a positive impact on our people, our beneficiaries and service users, our stakeholders, and the wider world. 

We are fully committed to making a positive contribution to the world, one that goes in tandem with our charitable work. We will keep this commitment in sharp focus in 2025 and beyond. 

We continue to work to ensure that our cohort of Trustees, patrons and ambassadors reflects and represents the ethnic diversity of the workforce we serve. Our ongoing aim is to continue our journey to embodying a truly diverse and inclusive charity. 

Having overhauled and enhanced our risk register in 2023, we continue to focus hard on identifying and mitigating threats to our status as a going concern – in particular, cyber-attacks and fraud. 

Hospitality Action **9** 



**Trustees’ report** Year ended 31 December 2024 

## **FINANCIAL REVIEW** 

Income for the year was £3,880,813 including a one-off donation of £316,358 arising from the dissolution of the related unincorporated charity also known as Hospitality Action (2023: £3,038,586) and expenditure £3,587,153 (2023: £3,208,372) giving rise to an operating surplus of £293,660 (2023: deficit of £169,786). The year witnessed the highest income in the charity’s history. 

Third-party and institutional fundraising remained strong, as did challenge initiatives and in-person events. Highlights included Walk for Wellbeing (£129k) and our biennial Back to the Floor dinner (£266k). We received £83k from the Worshipful Company of Innholders; £50k from the Procter England Bancroft/Hospitality Action Fund; and £100k from Chick-fil-A. The Spirit of Hospitality Atlantic Row challenge delivered £107k on top of the £89k received in 2023. 

Our employee assistance programme reported modest income growth, ending the year at £1,014k (2023: £970k). 

Expenditure of £3,587,123 was up £378,781 from £3,208,372 in 2023. Expenditure on charitable activity associated with grants, advice and support was £2,478,727, an increase of £258,623 from £2,220,104 in 2023. 

After a very positive year of gains on investments of £535,383 (2023: gains of £224,256) the overall result for the year was a surplus of £829,043 (2023: surplus of £54,470) resulting in a corresponding increase in the balance of funds which stood at £8,350,171 as at 31 December 2024. 

## **Reserves policy and financial position** 

The total funds held by the group at the end of the year were £8,350,171 (2023: £7,521,128). 

Of the above total £94,603 (2023: £69,105) related to restricted funds not available for the general purposes of the Charity. As at 31 December 2024 £180,297 of funds were held within the subsidiary company (2023: £221,521). All of the remaining funds of the Charity totalling £8,075,271 (2023: £7,226,502) have been set aside in a designated fund by the trustees. 

The Charity’s reserves safeguard its ability to operate and provide essential services to its beneficiaries in the case of unforeseeable reductions in fundraising income. To ensure that the charity can sustain its capacity to provide support to the sector it serves in perpetuity, the Trustees' policy is to seek to maintain the approximate current levels of reserves after allowing for fluctuations in the value of its investment portfolio, and to direct any income it generates to the Charity’s current account for working capital or charitable purposes. 

Hospitality Action **10** 



**Trustees’ report** Year ended 31 December 2024 

## **FINANCIAL REVIEW** (continued) 

## **Reserves policy and financial position (continued)** 

The reserves are also available for investment in opportunities that may have an enduring benefit to the Charity and its beneficiaries. The five-year strategy plan referenced above, for example, may yield require investment from the reserves. 

From 2024, the Charity has defined a base rate of annual grants expenditure of £1m; and aims to increase its level of charitable activity in each future financial year. 

From time to time the Charity has needed to draw on the capital of the investment portfolio to meet working capital or charitable obligations where fundraising income has not been at expected levels. Such drawdowns require the approval of the Finance and Investment Committee. As a result, the Charity does not currently maintain any free reserves, as it is possible to meet any requirement for free reserves from the designated fund if required. 

The Charity is aiming to maintain a position where any such drawdown is not required and free reserves can be maintained separately from the designated fund. We have not drawn down cash from our investment portfolio since early 2020, and our intention remains to maintain sufficient cash reserves to avoid future drawdowns. Since the investment portfolio’s year-end valuation of £6.450m (2023: £5,935m), we have seen its value fluctuate through the early part of 2025 between a high of £6.677m in February and a low of £5.894m in April. As at 2[nd] June the portfolio stood at £6.413m. 

The investment portfolio is monitored daily, and reserve balances are reported to the Finance and Investment Committee each quarter. 

The Finance and Investment Committee is required to review this reserves policy annually. 

## **Going Concern** 

Hospitality Action serves an industry that continues to suffer the fallout from the socioeconomic factors that have defined the past five years. Hospitality operators continue to face soaring rent, energy, and produce prices, diminished out-of-home spend, and staff shortages. We saw numerous hospitality business closures in 2024, this trend has continued into the first months of 2025, when the rise in National Insurance has placed a further financial burden on operators. 

Despite this backdrop, Hospitality Action last year achieved record income and spent more on grant-giving than in any year in its long history other than anomalous 2020. Moreover, our EAP continues to grow in income and reach, acting as a Trojan Horse by introducing our brand and wider work to clients, and triggering awareness and fundraising. 

Hospitality Action **11** 



**Trustees’ report** Year ended 31 December 2024 

## **Going Concern (continued)** 

While awareness of our work around the industry we serve has plateau-ed since the growth spurt that we saw in the pandemic and subsequent cost of living squeeze, our planned investment in head count and marketing in 2025 is intended to spark further growth. 

Trustees are satisfied that the charity is well-positioned to continue as a going concern for the next twelve months and beyond. Reasons for this confident outlook include: 

- The recommendations of our five-year business plan, which is premised upon growing brand awareness and thereby fundraising and EAP membership, to support increased grant expenditure and services provision. 

- The continued growth of our Employee Assistance Programme and our plans to evolve and expand the programme’s benefits and therefore its appeal. 

- The fact that the charity’s long-term asset base as represented by our investment portfolio has coped well with the challenges of the past five years and, as of May 2025, stood at a better position than it did in early 2020. 

- Our healthy cash reserves. 

## **Investment policy** 

Under the Constitution the Trustees have general powers to invest in any trust funds or in the purchase of land or buildings. The agreed investment objectives were to achieve an annual income of 3.5% with the preservation of capital in real terms over the long term. The investment objectives are supported by an agreed asset allocation that is socially, environmentally, and ethically sound, and which is approved by the Finance and Investment Committee and Trustees. The Investment Managers meet periodically with the Charity's Finance and Investment Committee to review investment performance against agreed indices. 

## **Grant Policy** 

The charity provides financial assistance, support and advice to serving, former and retired workers in the hospitality industry. Qualification for assistance financial is as follows: 

- ¨        currently working in the industry within the UK 

- ¨        have worked seven or more years in the industry in the UK 

Applicants or the supporting agent from a referring organisation (with the consent of the applicant) are required to complete a Hospitality Action application form and provide appropriate supporting documentation to evidence their hospitality employment and household financial position. For any former hospitality employees that do not have seven years employment, we endeavour to offer guidance and signposting. 

Hospitality Action **12** 



**Trustees’ report** Year ended 31 December 2024 

## **GOVERNANCE, STRUCTURE AND MANAGEMENT** 

## **Legal status and governing document** 

Hospitality Action is a charitable company limited by guarantee, incorporated in England and registered with Companies House. It is also registered with the Charity Commission in England and Wales. 

It is governed by its memorandum and articles of association which are publicly available via www.companieshouse.co.uk 

## **Structure** 

Hospitality Action has a wholly-owned subsidiary, Hospitality Action (Trading) Limited, (registered company 03332706 – England and Wales), which administers the Employee Assistance Programme. The results and net assets of the subsidiary are consolidated into these accounts. 

## **Appointment and training of trustees** 

Trustees are elected at the annual general meeting in June and serve for two years when they may offer themselves for re-election for a further term of office. They are drawn from senior management across the industry, retired members of the industry and those with specialist skills pertinent to the aims and objectives of the Charity. All new Trustees go through a formal induction process with the Chief Executive and are issued with an induction pack that includes the charity’s memorandum and articles of association, a Charity Commission summary of responsibilities of charity trustees, a copy of the annual accounts and a formalised outline of the role of a trustee. Trustees meet quarterly. 

## **Chief executive, staff and trustees** 

Chief Executive, Mark Lewis, is responsible for day-to-day operations of the Charity. Staff remuneration including that of Key Management is set to be competitive for the roles in the charity sector and based in London. 

Trustees are responsible for ensuring we keep proper accounting records that disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the accounts comply with the Charities Act 2011, the relevant Charity (Accounts and Reports) Regulations and the provisions of the charity’s constitution. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

Hospitality Action **13** 



**Trustees’ report** Year ended 31 December 2024 

## **GOVERNANCE, STRUCTURE AND MANAGEMENT** (continued) 

## **Risk management, and principal risks and uncertainties** 

The Board of Trustees and Finance and Investment Committee periodically review and identify the major risks to the charity and have implemented systems and controls to mitigate these risks wherever practicable.  The charity’s risk register was overhauled and enhanced in 2023 to enable us to better monitor risks on an ongoing gross and net basis and therefore track the impact of the steps being taken to mitigate them. The register keeps issues around financial fraud in sharp focus. And we continue to work with other charities to share best practice in this area. 

We continue to see unprecedented demand for financial support. Our policy of restricting public access to the grants application portal periodically to manage the volume of cases received ensures that we are not overwhelmed by demand, and that we can limit spend on beneficiary services to what our cash reserves allow. It also allows us to manage applicants’ expectations of when they might receive support. (During periods of restricted access, we direct anyone seeking support to contact our grants team, to discuss their circumstances in more detail. The team identifies their primary need and level of urgency and, if they meet our top priority criteria, invites them to apply immediately. For any enquirer whose circumstances do not meet our top priority criteria, we invite them to contact us again in the future and offer signposting to other organisations that may be able to assist them with advice or support in the interim.) 

## **Equal Opportunities Statement For Employees** 

Hospitality Action complies fully with all statutory requirements and has robust policies regarding what it expects of its staff and trustees. The charity has given consideration to the Charity Governance Code, in particular the latest updates to the Code surrounding equality, diversity and inclusion. This is of particular relevance in recruiting new trustees and new members of staff and ensuring all personnel are treated equally and fairly. 

Hospitality Action is strongly committed to equal opportunities for all.  Every possible step will be taken to ensure that individuals are treated equally and fairly and that decisions on recruitment, selection and training of employees are based on solely objective and role related criteria regardless of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. 

Our policy is to respect both the spirit and the letter of the laws regarding equality of opportunity and non-discrimination in Hospitality Action’s activities and to value the diversity of individuals throughout the community.  We consider this to be an integral part of our ethos when recruiting employees to Hospitality Action. 

Hospitality Action **14** 



**Trustees’ report** Year ended 31 December 2024 

## **GOVERNANCE, STRUCTURE AND MANAGEMENT** (continued) 

## **Equal Opportunities Statement For Employees** (continued) 

This commitment extends to all areas, both within the working environment, as well as in relation to social and recreational programmes. 

No employee or potential employee will be disadvantaged by any conditions of employment or requirements that cannot be justified as necessary on operational grounds. 

Decisions about appointments, training, developments and promotion will be made on the basis of merit or ability. 

All employees and volunteers are expected to support and co-operate in these efforts to ensure equal opportunity for all. 

Any complaints of discrimination will be dealt with under Hospitality Action’s Complaints Procedure. 

Any employee who conducts himself or herself in a discriminatory manner (whether on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation) towards another employee, beneficiary or member of the public will be subject to disciplinary action for gross misconduct. 

EDI training by an external specialist in early 2025 will be repeated on a regular basis. 

## **Fundraising Statement** 

We continue to receive donations, event bookings and Regular Giving payments via our website. We host an annual Summer Challenge and another in person 20k walk at hosted cities across the UK using a new platform, Enthuse. We also use Enthuse to receive funds raised by third parties alongside JustGiving and we use GalaBid to host online auctions and raffles. For our guest-pays activation such as ‘£ on the bill’ and Invisible Chips, all participating operators are instructed in how to pay in funds and manage any VAT implications. No moneys are raised via public, on-street collections. When collecting monies, we at all times adhere to GDPR best practice guidelines. We renew our PCI DSS Compliance annually. 

Hospitality Action **15** 



**Trustees’ report** Year ended 31 December 2024 

## **GOVERNANCE, STRUCTURE AND MANAGEMENT** (continued) 

## **Fundraising Statement** (continued) 

We adhere to the conditions that credit card details should not be stored or sent electronically and are to be destroyed as soon as a payment is processed. We do not store credit card details in any form. And as soon as the fundraising team has processed a credit card payment, they destroy the card details. Our compliance requirements are relatively light since any receipts via our website are through Stripe and GoCardless and we are not an e-commerce provider. The Fundraising Regulator has published a new Code of Fundraising Practice, which will come into effect from the 1st November. Work is currently under way to ensure HA’s fundraising policies and procedures are fully compliant. 

We are members of the Association of Charitable Organisations (ACO) and the Fundraising Regulator and follow and track their fundraising due diligence recommendations and code. Hospitality Action has not received any complaints about its fundraising activities. 

## **Trustees’ Responsibilities** 

The Trustees, who are also the directors for the purposes of Company Law, are responsible for preparing the Trustees' Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). 

The law applicable to charities in England & Wales requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources of the charity for that period. In preparing these financial statements, the trustees are required to: 

- select suitable accounting policies and then apply them consistently; 

- observe the methods and principles in the Charities SORP; 

- make judgements and estimates that are reasonable and prudent; 

- state whether applicable accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements; 

- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in business. 

Hospitality Action **16** 



**Trustees’ report** Year ended 31 December 2024 

## **GOVERNANCE, STRUCTURE AND MANAGEMENT** (continued) 

## **Trustees’ Responsibilities** (continued) 

The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the company's transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

The directors also confirm that:- 

- So far as each director is aware, there is no relevant information of which the company's auditors are unaware; and 

- Each director has taken all steps that he/she ought to have taken to make himself/herself aware of any relevant matters and to ensure that the company's auditors are aware of such information. 

Approved by order of the board of Trustees and signed on its behalf by 

Chairman – Jonathan Raggett 

Approved by the board of trustees on 

3[rd] June 2025 

Hospitality Action **17** 



**Independent auditor’s report** Year ended 31 December 2024 

## **Independent auditor’s report to the members of Hospitality Action** 

## **Opinion** 

We have audited the financial statements of Hospitality Action (the ‘charitable parent company’) and its subsidiary (the ‘group’) for the year ended 31 December 2024, which comprise the consolidated statement of financial activities, the charityonly statement of financial activities, the consolidated and charity-only balance sheets, the consolidated statement of cash flows, the principal accounting policies and the notes to the financial statements. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland’ (United Kingdom Generally Accepted Accounting Practice). 

In our opinion, the financial statements: 

- give a true and fair view of the state of the group’s and of the parent charitable company’s affairs as at 31 December 2024 and of the group’s income and expenditure for the year then ended; 

- have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and 

- have been prepared in accordance with the requirements of the Companies Act 2006. 

## **Basis for opinion** 

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

## **Conclusions relating to going concern** 

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate. 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable parent company’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. 

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. 

Hospitality Action **18** 



**Independent auditor’s report** Year ended 31 December 2024 

## **Other information** 

The trustees are responsible for the other information. The other information comprises the information included in the Trustee’s Annual Report and financial statements, other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. 

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. 

We have nothing to report in this regard. 

## **Opinions on other matters prescribed by the Companies Act 2006** 

In our opinion, based on the work undertaken in the course of the audit: 

- the information given in the trustees’ report, which is also the directors’ report for the purposes of company law, for the financial year for which the financial statements are prepared is consistent with the financial statements; and 

- the trustees’ report, which is also the directors’ report for the purposes of company law, has been prepared in accordance with applicable legal requirements. 

## **Matters on which we are required to report by exception** 

In the light of the knowledge and understanding of the group and the charitable parent company and its environment obtained in the course of the audit, we have not identified material misstatements in the trustees’ report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion: 

- adequate accounting records have not been kept by the charitable parent company, or returns adequate for our audit have not been received from branches not visited by us; or 

- the charitable parent company financial statements are not in agreement with the accounting records and returns; or 

- certain disclosures of trustees’ remuneration specified by law are not made; or 

Hospitality Action **19** 



**Independent auditor’s report** Year ended 31 December 2024 

**Matters on which we are required to report by exception** (continued) 

- we have not received all the information and explanations we require for our audit; or 

- the trustees were not entitled to prepare the financial statements in accordance with the small companies regime and take advantage of the small companies’ exemptions in preparing the trustees’ report and from the requirement to prepare a strategic report. 

## **Responsibilities of trustees** 

As explained more fully in the trustees’ responsibilities statement, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. 

In preparing the financial statements, the trustees are responsible for assessing the group’s and the charitable parent company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so. 

## **Auditor’s responsibilities for the audit of the financial statements** 

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. 

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below: 

- We obtained an understanding of the legal and regulatory frameworks applicable to the charity and the sector in which it operates. We determined that the following laws and regulations were most significant: Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102), the Companies Act 2006 and the Charities Act 2011. 

Hospitality Action **20** 



**Independent auditor’s report** Year ended 31 December 2024 

## **Auditor’s responsibilities for the audit of the financial statements** (continued) 

- We understood how the charity is complying with those legal and regulatory frameworks by making enquiries of management and those responsible for legal and compliance procedures. We corroborated our enquiries through our review of Board minutes and papers provided to the Finance and Investment Committee. 

- We assessed the susceptibility of the charity’s financial statements to material misstatement, including how fraud might occur. Audit procedures performed by the engagement team included: 

   - Identifying and assessing the design effectiveness of controls in place to prevent and detect fraud; 

   - Understanding how those charged with governance considered and addressed the potential for override of controls or other inappropriate influence over the financial reporting process; 

   - Challenging assumptions and judgements made by management in its significant accounting estimates; 

   - Identifying and testing a sample of journal entries, in particular any journal entries posted with unusual account combinations; and 

   - Assessing the extent of compliance with the relevant laws and regulations as part of our procedures on the relevant financial statement item to which they relate. 

We did not identify any irregularities, including fraud. 

There are inherent limitations in our audit procedures described above. The more removed that laws and regulations are from financial transactions, the less likely it is that we would become aware of non-compliance. Auditing standards also limit the audit procedures required to identify non-compliance with laws and regulations to enquiry of the trustees and other management and the inspection of regulatory and legal correspondence, if any. 

Material misstatements that arise due to fraud can be harder to detect than those that arise from error as they may involve deliberate concealment or collusion. 

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report. 

Hospitality Action **21** 



**Independent auditor’s report** Year ended 31 December 2024 

## **Use of our report** 

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an Auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed. 

Hugh Swainson (Senior Statutory Auditor) For and on behalf of Buzzacott Audit LLP, Statutory Auditor 130 Wood Street London EC2V 6DL 

04 July 2025 

Hospitality Action **22** 



## **Consolidated statement of financial activities (including an income and expenditure account)** Year ended 31 December 2024 

|Notes<br>**Unrestricted**<br>**funds**<br>**£**<br>**Income and endowments from:**<br>_Donations and legacies_<br>Donations<br>1<br>**1,198,698**<br>Donated services and facilities<br>1<br>**79,000**<br>Members donations<br>**5,863**<br>Grants receivable<br>2<br>**120,472**<br>_Other trading activities_<br>Fundraising events<br>**1,187,806**<br>_Charitable activities_<br>Employee assistance<br>programme<br>**1,013,951**<br>_Investments_<br>3<br>**153,523**<br>**Total**<br>**3,759,313**<br>**Expenditure on:**<br>_Raising funds_<br>Cost of raising voluntary<br>income<br>**822,699**<br>Fundraising events and<br>activities<br>**264,236**<br>Investment management fees<br>**21,491**<br>**Sub-total**<br>**1,108,426**<br>_Charitable activities_<br>Welfare<br>4, 6<br>**1,549,071**<br>Employee assistance<br>programme<br>4<br>**833,654**<br>**Sub-total**<br>**2,382,725**<br>**Total**<br>4<br>**3,491,151**<br>Net income (expenditure)<br>before net gains on<br>investments<br>**268,162**<br>Net gains on investments<br>11<br>**535,383**<br>**Net income (expenditure)**<br>**803,545**<br>**Transfer between funds**<br>14<br>—<br>**Net movement in funds**<br>**803,545**<br>**Reconciliation of funds:**<br>Fund balances brought forward<br>**7,452,023**<br>**Fund balances carried forward**<br>**8,255,568**|Notes<br>**Unrestricted**<br>**funds**<br>**£**<br>**Income and endowments from:**<br>_Donations and legacies_<br>Donations<br>1<br>**1,198,698**<br>Donated services and facilities<br>1<br>**79,000**<br>Members donations<br>**5,863**<br>Grants receivable<br>2<br>**120,472**<br>_Other trading activities_<br>Fundraising events<br>**1,187,806**<br>_Charitable activities_<br>Employee assistance<br>programme<br>**1,013,951**<br>_Investments_<br>3<br>**153,523**<br>**Total**<br>**3,759,313**<br>**Expenditure on:**<br>_Raising funds_<br>Cost of raising voluntary<br>income<br>**822,699**<br>Fundraising events and<br>activities<br>**264,236**<br>Investment management fees<br>**21,491**<br>**Sub-total**<br>**1,108,426**<br>_Charitable activities_<br>Welfare<br>4, 6<br>**1,549,071**<br>Employee assistance<br>programme<br>4<br>**833,654**<br>**Sub-total**<br>**2,382,725**<br>**Total**<br>4<br>**3,491,151**<br>Net income (expenditure)<br>before net gains on<br>investments<br>**268,162**<br>Net gains on investments<br>11<br>**535,383**<br>**Net income (expenditure)**<br>**803,545**<br>**Transfer between funds**<br>14<br>—<br>**Net movement in funds**<br>**803,545**<br>**Reconciliation of funds:**<br>Fund balances brought forward<br>**7,452,023**<br>**Fund balances carried forward**<br>**8,255,568**|**Restricted**<br>**funds**<br>**£**|**Year**<br>**ended**<br>**31**<br>**December**<br>**2024**<br>**£**<br>Unrestricted<br>funds<br>£<br>**1,198,698**<br>941,135<br>**79,000**<br>85,350<br>**5,863**<br>5,787<br>**241,972**<br>27,500<br>**1,187,806**<br>758,958<br>**1,013,951**<br>969,667<br>**153,523**<br>137,689<br>**3,880,813**<br>2,926,086<br>**822,699**<br>785,525<br>**264,236**<br>182,273<br>**21,491**<br>20,470<br>**1,108,426**<br>988,268<br>**1,645,073**<br>1,385,073<br>**833,654**<br>744,146<br>**2,478,727**<br>2,129,219<br>**3,587,153**<br>3,117,487<br>**293,660**<br>(191,401)<br>**535,383**<br>224,256<br>**829,043**<br>32,855<br>—<br>—<br>**829,043**<br>32,855<br>**7,521,128**<br>7,419,168<br>**8,350,171**<br>7,452,023|**Year**<br>**ended**<br>**31**<br>**December**<br>**2024**<br>**£**<br>Unrestricted<br>funds<br>£<br>**1,198,698**<br>941,135<br>**79,000**<br>85,350<br>**5,863**<br>5,787<br>**241,972**<br>27,500<br>**1,187,806**<br>758,958<br>**1,013,951**<br>969,667<br>**153,523**<br>137,689<br>**3,880,813**<br>2,926,086<br>**822,699**<br>785,525<br>**264,236**<br>182,273<br>**21,491**<br>20,470<br>**1,108,426**<br>988,268<br>**1,645,073**<br>1,385,073<br>**833,654**<br>744,146<br>**2,478,727**<br>2,129,219<br>**3,587,153**<br>3,117,487<br>**293,660**<br>(191,401)<br>**535,383**<br>224,256<br>**829,043**<br>32,855<br>—<br>—<br>**829,043**<br>32,855<br>**7,521,128**<br>7,419,168<br>**8,350,171**<br>7,452,023|Restricted<br>funds<br>£|Year<br>ended<br>31<br>December<br>2023<br>£|
|---|---|---|---|---|---|---|
|**Income and endowments from:**<br>_Donations and legacies_<br>Donations<br>1<br>Donated services and facilities<br>1<br>Members donations<br>Grants receivable<br>2<br>_Other trading activities_<br>Fundraising events<br>_Charitable activities_<br>Employee assistance<br>programme<br>_Investments_<br>3<br>**Total**<br>**Expenditure on:**<br>_Raising funds_<br>Cost of raising voluntary<br>income<br>Fundraising events and<br>activities<br>Investment management fees<br>**Sub-total**<br>_Charitable activities_<br>Welfare<br>4, 6<br>Employee assistance<br>programme<br>4<br>**Sub-total**<br>**Total**<br>4<br>Net income (expenditure)<br>before net gains on<br>investments<br>Net gains on investments<br>11<br>**Net income (expenditure)**<br>**Transfer between funds**<br>14<br>**Net movement in funds**<br>**Reconciliation of funds:**<br>Fund balances brought forward<br>**Fund balances carried forward**|**1,198,698**<br>**79,000**<br>**5,863**<br>**120,472**<br>**1,187,806**<br>**1,013,951**<br>**153,523**|—<br>—<br>—<br>**121,500**<br>—<br>—<br>—|**1,198,698**<br>**79,000**<br>**5,863**<br>**241,972**<br>**1,187,806**<br>**1,013,951**<br>**153,523**|941,135<br>85,350<br>5,787<br>27,500<br>758,958<br>969,667<br>137,689|—<br>—<br>—<br>112,500<br>—<br>—<br>—|941,135<br>85,350<br>5,787<br>140,000<br>758,958<br>969,667<br>137,689|
||**3,759,313**|**121,500**|**3,880,813**|2,926,086|112,500|3,038,586|
||**822,699**<br>**264,236**<br>**21,491**|—<br>—<br>—|**822,699**<br>**264,236**<br>**21,491**|785,525<br>182,273<br>20,470|—<br>—<br>—|785,525<br>182,273<br>20,470|
||**1,108,426**<br>**1,549,071**<br>**833,654**|**96,002**<br>—<br>—|**1,108,426**<br>**1,645,073**<br>**833,654**|988,268<br>1,385,073<br>744,146|—<br>90,885<br>—|988,268<br>1,475,958<br>744,146|
||**2,382,725**|**96,002**|**2,478,727**|2,129,219|90,885|2,220,104|
||**3,491,151**|**96,002**|**3,587,153**|3,117,487|90,885|3,208,372|
||**268,162**<br>**535,383**|**25,498**<br>—|**293,660**<br>**535,383**|(191,401)<br>224,256|21,615<br>—|(169,786)<br>224,256|
||**803,545**<br>—|**25,498**<br>—|**829,043**<br>—|32,855<br>—|21,615<br>—|54,470<br>—|
||**803,545**<br>**7,452,023**|**25,498**<br>**69,105**|**829,043**<br>**7,521,128**|32,855<br>7,419,168|21,615<br>47,490|54,470<br>7,466,658|
||**8,255,568**|**94,603**|**8,350,171**|7,452,023|69,105|7,521,128|



The notes on pages 31 to 41 form part of these financial statements. 

Hospitality Action **23** 



## **Statement of financial activities (charity only)** Year ended 31 December 2024 

|**Unrestricted**<br>**funds**<br>**£**<br>**Income and endowments from:**<br>_Donations and legacies_<br>Donations<br>**1,198,698**<br>Gift Aid from subsidiary<br>company<br>**225,521**<br>Donated services and facilities<br>**79,000**<br>Members donations<br>**5,863**<br>Grants receivable<br>**120,472**<br>_Other trading activities_<br>Fundraising events<br>**1,187,806**<br>_Investments_<br>**153,523**<br>**Total**<br>**2,970,883**<br>**Expenditure on:**<br>_Raising funds_<br>Cost of raising voluntary<br>income<br>**822,699**<br>Fundraising events and<br>activities<br>**264,236**<br>Investment management fees<br>**21,491**<br>**Sub-total**<br>**1,108,426**<br>_Charitable activities_<br>Welfare<br>**1,549,071**<br>**Sub-total**<br>**1,549,071**<br>**Total**<br>**2,657,497**<br>Net income (expenditure)<br>before net gains on<br>investments<br>**313,386**<br>Net gains on investments<br>**535,383**<br>**Net income**<br>**848,769**<br>**Transfer between funds**<br>—<br>**Net movement in funds**<br>**848,769**<br>**Reconciliation of funds:**<br>Fund balances brought forward<br>**7,226,502**<br>**Fund balances carried forward**<br>**8,075,271**|**Unrestricted**<br>**funds**<br>**£**<br>**Income and endowments from:**<br>_Donations and legacies_<br>Donations<br>**1,198,698**<br>Gift Aid from subsidiary<br>company<br>**225,521**<br>Donated services and facilities<br>**79,000**<br>Members donations<br>**5,863**<br>Grants receivable<br>**120,472**<br>_Other trading activities_<br>Fundraising events<br>**1,187,806**<br>_Investments_<br>**153,523**<br>**Total**<br>**2,970,883**<br>**Expenditure on:**<br>_Raising funds_<br>Cost of raising voluntary<br>income<br>**822,699**<br>Fundraising events and<br>activities<br>**264,236**<br>Investment management fees<br>**21,491**<br>**Sub-total**<br>**1,108,426**<br>_Charitable activities_<br>Welfare<br>**1,549,071**<br>**Sub-total**<br>**1,549,071**<br>**Total**<br>**2,657,497**<br>Net income (expenditure)<br>before net gains on<br>investments<br>**313,386**<br>Net gains on investments<br>**535,383**<br>**Net income**<br>**848,769**<br>**Transfer between funds**<br>—<br>**Net movement in funds**<br>**848,769**<br>**Reconciliation of funds:**<br>Fund balances brought forward<br>**7,226,502**<br>**Fund balances carried forward**<br>**8,075,271**|**Restricted**<br>**funds**<br>**£**<br>**Year**<br>**ended**<br>**31**<br>**December**<br>**2024**<br>**£**<br>Unrestricted<br>funds<br>£<br>—<br>**1,198,698**<br>941,135<br>—<br>**225,521**<br>251,842<br>—<br>**79,000**<br>85,350<br>—<br>**5,863**<br>5,787<br>**121,500**<br>**241,972**<br>27,500<br>—<br>**1,187,806**<br>758,958<br>—<br>**153,523**<br>137,689<br>**121,500**<br>**3,092,383**<br>2,208,261<br>—<br>**822,699**<br>785,525<br>—<br>**264,236**<br>182,273<br>—<br>**21,491**<br>20,470<br>—<br>**1,108,426**<br>988,268<br>**96,002**<br>**1,645,073**<br>1,385,073<br>**96,002**<br>**1,645,073**<br>1,385,073<br>**96,002**<br>**2,753,499**<br>2,373,341<br>**25,498**<br>**338,884**<br>(165,080)<br>—<br>**535,383**<br>224,256<br>**25,498**<br>**874,267**<br>59,176<br>—<br>—<br>—<br>**25,498**<br>**874,267**<br>59,176<br>**69,105**<br>**7,295,607**<br>7,167,326<br>**94,603**<br>**8,169,874**<br>7,226,502|**Restricted**<br>**funds**<br>**£**<br>**Year**<br>**ended**<br>**31**<br>**December**<br>**2024**<br>**£**<br>Unrestricted<br>funds<br>£<br>—<br>**1,198,698**<br>941,135<br>—<br>**225,521**<br>251,842<br>—<br>**79,000**<br>85,350<br>—<br>**5,863**<br>5,787<br>**121,500**<br>**241,972**<br>27,500<br>—<br>**1,187,806**<br>758,958<br>—<br>**153,523**<br>137,689<br>**121,500**<br>**3,092,383**<br>2,208,261<br>—<br>**822,699**<br>785,525<br>—<br>**264,236**<br>182,273<br>—<br>**21,491**<br>20,470<br>—<br>**1,108,426**<br>988,268<br>**96,002**<br>**1,645,073**<br>1,385,073<br>**96,002**<br>**1,645,073**<br>1,385,073<br>**96,002**<br>**2,753,499**<br>2,373,341<br>**25,498**<br>**338,884**<br>(165,080)<br>—<br>**535,383**<br>224,256<br>**25,498**<br>**874,267**<br>59,176<br>—<br>—<br>—<br>**25,498**<br>**874,267**<br>59,176<br>**69,105**<br>**7,295,607**<br>7,167,326<br>**94,603**<br>**8,169,874**<br>7,226,502|**Restricted**<br>**funds**<br>**£**<br>**Year**<br>**ended**<br>**31**<br>**December**<br>**2024**<br>**£**<br>Unrestricted<br>funds<br>£<br>—<br>**1,198,698**<br>941,135<br>—<br>**225,521**<br>251,842<br>—<br>**79,000**<br>85,350<br>—<br>**5,863**<br>5,787<br>**121,500**<br>**241,972**<br>27,500<br>—<br>**1,187,806**<br>758,958<br>—<br>**153,523**<br>137,689<br>**121,500**<br>**3,092,383**<br>2,208,261<br>—<br>**822,699**<br>785,525<br>—<br>**264,236**<br>182,273<br>—<br>**21,491**<br>20,470<br>—<br>**1,108,426**<br>988,268<br>**96,002**<br>**1,645,073**<br>1,385,073<br>**96,002**<br>**1,645,073**<br>1,385,073<br>**96,002**<br>**2,753,499**<br>2,373,341<br>**25,498**<br>**338,884**<br>(165,080)<br>—<br>**535,383**<br>224,256<br>**25,498**<br>**874,267**<br>59,176<br>—<br>—<br>—<br>**25,498**<br>**874,267**<br>59,176<br>**69,105**<br>**7,295,607**<br>7,167,326<br>**94,603**<br>**8,169,874**<br>7,226,502|Restricted<br>funds<br>£|Year<br>ended<br>31<br>December<br>2023<br>£|
|---|---|---|---|---|---|---|
|**Income and endowments from:**<br>_Donations and legacies_<br>Donations<br>Gift Aid from subsidiary<br>company<br>Donated services and facilities<br>Members donations<br>Grants receivable<br>_Other trading activities_<br>Fundraising events<br>_Investments_<br>**Total**<br>**Expenditure on:**<br>_Raising funds_<br>Cost of raising voluntary<br>income<br>Fundraising events and<br>activities<br>Investment management fees<br>**Sub-total**<br>_Charitable activities_<br>Welfare<br>**Sub-total**<br>**Total**<br>Net income (expenditure)<br>before net gains on<br>investments<br>Net gains on investments<br>**Net income**<br>**Transfer between funds**<br>**Net movement in funds**<br>**Reconciliation of funds:**<br>Fund balances brought forward<br>**Fund balances carried forward**|**1,198,698**<br>**225,521**<br>**79,000**<br>**5,863**<br>**120,472**<br>**1,187,806**<br>**153,523**|—<br>—<br>—<br>—<br>**121,500**<br>—<br>—|**1,198,698**<br>**225,521**<br>**79,000**<br>**5,863**<br>**241,972**<br>**1,187,806**<br>**153,523**|941,135<br>251,842<br>85,350<br>5,787<br>27,500<br>758,958<br>137,689|—<br>—<br>—<br>—<br>112,500<br>—<br>—|941,135<br>251,842<br>85,350<br>5,787<br>140,000<br>758,958<br>137,689|
||**2,970,883**|**121,500**|**3,092,383**|2,208,261|112,500|2,320,761|
||**822,699**<br>**264,236**<br>**21,491**|—<br>—<br>—|**822,699**<br>**264,236**<br>**21,491**|785,525<br>182,273<br>20,470|—<br>—<br>—|785,525<br>182,273<br>20,470|
||**1,108,426**<br>**1,549,071**|—<br>**96,002**|**1,108,426**<br>**1,645,073**|988,268<br>1,385,073|—<br>90,885|988,268<br>1,475,958|
||**1,549,071**|**96,002**|**1,645,073**|1,385,073|90,885|1,475,958|
||**2,657,497**|**96,002**|**2,753,499**|2,373,341|90,885|2,464,226|
||**313,386**<br>**535,383**|**25,498**<br>—|**338,884**<br>**535,383**|(165,080)<br>224,256|21,615<br>—|(143,465)<br>224,256|
||**848,769**|**25,498**|**874,267**|59,176|21,615|80,791|
||—|—|—|—|—|—|
||**848,769**|**25,498**|**874,267**|59,176|21,615|80,791|
||**7,226,502**|**69,105**|**7,295,607**|7,167,326|47,490|7,214,816|
||**8,075,271**|**94,603**|**8,169,874**|7,226,502|69,105|7,295,607|



Hospitality Action **24** 



**Balance sheet** Year ended 31 December 2024 

|||**2024**|**2024**|2023|2023|
|---|---|---|---|---|---|
||||**Charitable**||Charitable|
||Notes|**Group**|**Company**|Group|Company|
|||**£**|**£**|£|£|
|**Fixed assets**||||||
|Tangible assets|9|**921,997**|**921,997**|899,123|899,123|
|Intangible assets|10|**14,157**|**14,157**|14,758|14,758|
|Investments|11|**6,449,750**|**6,449,750**|5,935,394|5,935,394|
|||**7,385,904**|**7,385,904**|6,849,275|6,849,275|
|**Current assets**||||||
|Debtors|12|**891,282**|**855,046**|666,272|423,406|
|Cash at bank and in hand||**647,437**|**109,064**|816,454|532,209|
|||**1,538,719**|**964,110**|1,482,726|955,615|
|**Liabilities**||||||
|Creditors: amounts falling||||||
|due|13|||||
|within one year||**(574,452)**|**(180,140)**|(810,873)|(509,283)|
|**Net current assets**||**964,267**|**783,970**|671,853|446,332|
|**Net assets**||**8,350,171**|**8,169,874**|7,521,128|7,295,607|
|**Funds:**||||||
|Restricted funds|15|**94,603**|**94,603**|69,105|69,105|
|Unrestricted funds:||||||
|General funds||—|—|—|—|
|Subsidiary||**180,297**|—|225,521|—|
|Designated funds||**8,075,271**|**8,075,271**|7,226,502|7,226,502|
|||**8,350,171**|**8,169,874**|7,521,128|7,295,607|



The notes on pages 31 to 41 form part of these financial statements. 

The financial statements were approved and authorised for issue by the board of the Trustees and signed on their behalf by: 

Jonathan Raggett Chairman 

Jon Dee Mark Lewis Treasurer Chief Executive 

Approved on:   3[rd] June 2025 

Hospitality Action: A company limited by guarantee, Company Registration Number: 04914871 (England and Wales) 

Hospitality Action **25** 



## **Consolidated statement of cash flows** Year ended 31 December 2024 

|Notes|<br>**2024**<br>**£**<br> <br>**(296,286)**<br>**153,523**<br>**(47,281)**<br>**1,538,422**<br>**(1,517,395)**<br>**127,269**<br>**(169,017)**<br>816,454<br> <br>**647,437**|2023<br>£<br> <br>(366,733)<br>137,689<br> <br>(19,745)<br>2,037,471<br>(2,009,252)<br>146,163<br> <br>(220,570)<br>1,037,024<br>816,454|
|---|---|---|
|**Net cash flows from operating activities:**<br>Net cash used in operating activities<br>A<br>**Cash flows from investing activities:**<br>Investment income<br>Payment to acquire tangible and intangible fixed assets<br>Proceeds from sales of investments<br>Payments to acquire investments<br>**Net cash provided by investing activities**<br>**Change in cash for the year**<br>**Cash at bank and in hand at the start of the year**<br>**Cash at bank and in hand at the end of theyear**<br>B|||



## **A Reconciliation of net income to net cash used in operating activities** 

|||**2024**<br>**£**|2023<br>£|
|---|---|---|---|
|Net income<br>Depreciation and amortisation<br>Gains on investments<br>Investment income<br>Increase in debtors<br>(Decrease) increase in creditors<br>**Net cash used in operating activities**||**829,043**<br>**25,008**<br>**(535,383)**<br>**(153,523)**<br>**(225,010)**<br>**(236,421)**|54,470<br>34,618<br>(224,256)<br>(137,689)<br>(232,625)<br>138,749|
|||**(296,286)**|(366,733)|
|**Analysis of cash and cash equivalents**|2023<br>£<br>816,454|Cash flow<br>£<br>(169,017)|**2024**<br>**£**|
|Cash at bank and in hand|||**647,437**|



## **B Analysis of cash and cash equivalents** 

## **C    Analysis of changes in net debt** 

|**Analysis of changes in net debt**||||
|---|---|---|---|
||At<br>1 January<br>£<br>816,454<br>231,584<br>1,048,038|Cash flows<br>£<br>(169,017)<br>(184,156)<br>(353,173)|**At 31**<br>**December**<br>**£**|
|Cash at bank and in hand<br>Cash held by the investment manager<br>**Total net debt**|||**647,437**<br>**47,428**|
||||**694,865**|



Hospitality Action **26** 



**Accounting policies** Year ended 31 December 2024 

## **Basis of accounting** 

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) - (Charities SORP (FRS 102)), and with the Financial Reporting Standard applicable in the UK and Republic of lreland (FRS 102). 

The financial statements are presented in sterling and rounded to the nearest pound. 

The charity meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value. Investments are restated at fair value at the balance sheet date. 

All transactions are derived from continuing activities. All recognised gains and losses are included in the Statement of Financial Activities. These accounts consolidate the results, assets and liabilities of Hospitality Action's subsidiary company on a line by line basis. 

## **Critical accounting estimates and areas of judgement** 

There are no areas of material estimation uncertainty affecting the accounts and no significant areas of judgment affecting the figures, aside from the following: 

- The useful economic life of the charity’s leasehold property included in tangible fixed assets, and therefore the depreciation charge, along with the impairment assessment on the building. 

## **Going concern** 

The trustees have assessed whether the use of the going concern assumption is appropriate in preparing these financial statements. The trustees have made this assessment in respect of a period of one year from the date of approval of these financial statements. 

The trustees have concluded that there are no material uncertainties related to events or conditions that may cast significant doubt on the ability of the charity to continue as a going concern. The trustees are of the opinion that the charity will have sufficient resources to meet its liabilities as they fall due. With regard to the next accounting period, the year ending 31 December 2024, the most significant areas that affect the carrying value of the assets held by the charity are the level of investment return and the performance of the investment markets (see the investment policy and the risk management sections of the trustees report for more information). 

Hospitality Action **27** 



**Accounting policies** Year ended 31 December 2024 

## **Fund accounting** 

Unrestricted funds comprise accumulated surpluses and deficits on general funds. They are available for use at the discretion of the Trustees in furtherance of the general charitable objectives. Restricted funds comprise monies raised for, and their use restricted to, a specific purpose, or donations subject to donor imposed conditions. Designated funds represent those funds which the trustees have earmarked for specific purposes and include the carrying value of the charity's fixed assets. 

## **Income** 

Income is recognised on a receivable basis and principally comprises grants, events income, income from the delivery of services and donations receivable. Any income received which is not attributed to the year of receipt, is included within deferred income in creditors. Donated services and facilities (gifts in kind) are included in the financial statements at the best estimate of the value to the charity. Legacy income is recognised when the criteria of entitlement, probability and measurability have been met. 

## **Expenditure recognition** 

Expenditure including irrecoverable VAT is charged to the Statement of Financial Activities on an accruals basis. Expenditure is classified as either costs of raising funds (which includes fundraising and events costs as well as investment manager’s fees) or charitable activities costs being the costs the charity incurs in furthering its charitable objectives. Direct costs are allocated to the activity headings to which they relate. Support costs relate to indirect costs including the costs of governance. These are directly allocated where possible and otherwise apportioned on a consistent basis. 

## **Grants** 

Grants expenditure is recognised when there is a constructive obligation to pay monies to a beneficiary, that is, when the charity has notified the beneficiary of the payment of the grant.  It includes the payment of monetary grants to beneficiaries, expenditure made in providing beneficiaries with goods and services and the costs of distributing and administering such direct provision. The cost of such provision, and that in respect of monetary grants in particular, is recognised as it becomes payable according to the Charity's rules. 

## **Tangible fixed assets** 

Tangible assets are shown at cost less provision for depreciation. Provision is made for depreciation on all tangible assets at rates calculated to write off the cost, less estimated residual value over their useful lives which are estimated to be: 

Leasehold property over the length of the lease Furnishing 20% straight line Office refurbishment 10% straight line Computer equipment 33% straight line 

Hospitality Action **28** 



**Accounting policies** Year ended 31 December 2024 

## **Intangible fixed assets** 

Intangible assets are shown at cost less provision for amortisation. Provision is made for amortisation on all intangible assets at rates calculated to write off the cost, less estimated residual value over their useful lives which is estimated to be four years. 

## **Investments** 

Investments are restated at fair value as at the balance sheet date. Investment gains and losses are disclosed in the Statement of Financial Activities. 

## **Debtors** 

Debtors are recognised at their settlement amount, less any provision for nonrecoverability. Prepayments are valued at the amount prepaid. They have been discounted to the present value of the future cash receipt where such discounting is material. 

## **Cash at bank and in hand** 

Cash at bank and in hand represents such accounts and instruments that are available on demand or have a maturity of less than three months from the date of acquisition. 

## **Creditors and provisions** 

Creditors and provisions are recognised when there is an obligation at the balance sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably. Creditors and provisions are recognised at the amount the charity anticipates it will pay to settle the debt. They have been discounted to the present value of the future cash payment where such discounting is material. 

## **Pension costs** 

The Charity operates a stakeholder pension scheme. Contributions are charged to expenditure as they fall due. 

## **Financial instruments** 

The charity only holds basic financial instruments as defined by FRS102. The financial assets and liabilities of the charity are as follows: 

Financial assets – donations due and trade debtors are basic financial instruments and are debt instruments measured at amortised cost. Investments are basic financial instruments held at fair value. Accrued income and prepayments are not financial instruments. Cash at bank and short term deposits are classified as basic financial instruments and measured at face value. 

Hospitality Action **29** 



**Accounting policies** Year ended 31 December 2024 

## **Financial instruments** (continued) 

Financial liabilities – trade creditors, grants payable, and accruals are financial instruments and are measured at amortised cost. Social security and other taxes are not included in the financial instruments disclosure definition. Deferred income is not deemed to be a financial liability as the cash settlement has already taken place and there is no obligation to deliver services rather than cash or another financial instrument. 

Hospitality Action **30** 



## **Notes to the financial statements** Year ended 31 December 2024 

- **1 Donations** 

   - (NB some donations to the charity are treated as events-based.) 

||**2024**<br>**£**|2023<br>£|
|---|---|---|
|**Unrestricted**<br>Bidfood<br>Chick-Fil-A<br>D&D Group<br>Gleneagles Hotel<br>Greenclose Hotels<br>Grind Roasters<br>Gusto<br>Home Grown Hotels<br>In-Bev<br>Hospitality Action unincorporated charity<br>Le Gavroche<br>NCASS<br>Nestle<br>Red Carnation Hotels<br>Sir Richard Sutton Ltd<br>Sketch<br>Society of Golden Keys<br>Stevens Bolton LLP<br>The Dorchester Collection<br>Whitbread<br>Other donations<br>**Total unrestricted donations**<br>**Donated services and facilities**<br>The Caterer<br>Staff Canteen, Dewberry, H2O<br>**Totalgifts in kind**|**47,509**<br>**100,000**<br>**38,305**<br>**12,500**<br>**9,919**<br>**7,199**<br>**21,110**<br>**24,781**<br>**12,655**<br>**316,358**<br>**31,020**<br>**6,051**<br>**5,099**<br>**52,410**<br>**5,000**<br>**49,986**<br>**13,700**<br>**50,082**<br>**25,000**<br>**150,000**<br>**220,014**|26,044<br>—<br>31,292<br>12,500<br>252<br>—<br>—<br>—<br>70,000<br>—<br>5,500<br>—<br>4,300<br>—<br>5,000<br>54,403<br>11,855<br>—<br>—<br>175,000<br>544,989|
||**1,198,698**|941,135|
||**29,500**<br>**49,500**|29,500<br>55,850|
||**79,000**|85,350|



Hospitality Action **31** 



## **Notes to the financial statements** Year ended 31 December 2024 

## **2 Grants receivable** 

|**Grants receivable**|||
|---|---|---|
||**2024**<br>**£**|2023<br>£|
|**Unrestricted:**<br>Worshipful Company of Innholders<br>Lenore England Fund<br>Others<br>**Total unrestricted grants**<br>**Restricted fund:**<br>**Drug and Alcohol awareness programme/welfare**<br>Savoy Educational Trust<br>Worshipful Company of Innholders<br>Excel Trust<br>**Total restricted grants**<br>**Totalgrants**|**12,500**<br>**50,000**<br>**57,972**|17,500<br>--<br>10,000|
||**120,472**|27,500|
||**50,000**<br>**70,000**<br>**1,500**|13,000<br>98,000<br>1,500|
||**121,500**|112,500|
||**241,972**|140,000|



## **3 Investment income** 

|**Investment income**|||
|---|---|---|
||**2024**<br>**£**|2023<br>£|
|From listed investments<br>Interest on cash deposits|**147,558**<br>**5,965**|135,359<br>2,330|
||**153,523**|137,689|



## **4 Expenditure** 

|**Expenditure**|||||
|---|---|---|---|---|
|Analysis of 2024 expenditure Notes|<br>Grants|Other<br>direct<br>costs<br>£|Support<br>costs<br>£|**Total**<br>**2024**<br>**£**|
|Raising funds:<br>Cost of raising voluntary<br>income<br>Fundraising events and<br>activities<br>Investment management<br>Charitable activities:<br>Welfare<br>6<br>Employee assistance<br>programme<br>Total|—<br>—<br>—<br>1,005,185<br>—|516,188<br>264,236<br>21,491<br>378,786<br>759,883|306,511<br>—<br>—<br>261,102<br>73,771|**822,699**<br>**264,236**<br>**21,491**<br>**1,645,073**<br>**833,654**|
||1,005,185|1,940,584|641,384|**3,587,153**|



Hospitality Action **32** 



## **Notes to the financial statements** Year ended 31 December 2024 

## **4 Expenditure** (continued) 

|**Expenditure**(continued)|||||
|---|---|---|---|---|
|Analysis of 2024 support costs|on raising<br>funds<br>£<br> Expenditure<br>E||<br>xpenditure<br>on<br>charitable<br>activities<br>£|**Total**<br>**2024**<br>**£**|
|Staff costs<br>Office rent and shared office costs||241,172<br>65,339|266,160<br>68,713|**507,332**<br>**134,052**|
|||306,511|334,873|**641,384**|
|_Analysis of 2023 expenditure Notes_|<br>_Grants_<br>_£_|_Other_<br>_direct_<br>_costs_<br>_£_|_Support_<br>_costs_<br>_£_<br>_266,120_<br>_—_<br>_—_<br>_255,678_<br>_67,805_<br>_589,603_|_Total_<br>_2023_<br>_£_|
|_Raising funds:_<br>_Cost of raising voluntary_<br>_income_<br>_Fundraising events and_<br>_activities_<br>_Investment management_<br>_Charitable activities:_<br>_Welfare_<br>_6_<br>_Employee assistance_<br>_programme_<br>_Total_|_—_<br>_—_<br>_—_<br> <br>_914,433_<br>_—_|_519,405_<br>_182,273_<br>_20,470_<br>_305,847_<br>_676,341_||_785,525_<br>_182,273_<br>_20,470_<br>_1,475,958_<br>_744,146_|
||_914,433_|_1,704,336_||_3,208,372_|
|_Analysis of 2023 support costs_|_Ex_||||
|||_penditure_<br>_on_<br>_raising_<br>_funds_<br>_£_<br>|_Expenditure_<br>_on_<br>_charitable_<br>_activities_<br>_£_|_Total_<br>_2023_<br>_£_|
|_Staff costs_<br>_Office rent and shared office costs_||_207,975_<br>_58,145_|_255,281_<br>_68,202_|_463,256_<br>_126,347_|
|||_266,120_|_323,483_|_589,603_|



The allocation of support costs is on a per capita basis, having regard to time spent by staff on either fundraising or charitable activities. 

Hospitality Action **33** 



**Notes to the financial statements** Year ended 31 December 2024 

## **5 Analysis of governance costs** 

|**Analysis of governance costs**|||
|---|---|---|
||**2024**<br>**£**|2023<br>£|
|Audit fees<br>Legal and professional<br>Trustees’ expenses<br>Other|**18,422**<br>**28,779**<br>**1,608**<br>**2,057**|14,640<br>18,160<br>663<br>2,069|
||**50,866**|35,532|



## **6 Welfare expenditure** 

|**Welfare expenditure**|||
|---|---|---|
||**2024**<br>**£**|2023<br>£|
|Annuities<br>Counselling<br>Funeral costs<br>Christmas grants<br>Winter fuel grants<br>General living costs grants<br>Housing grants<br>Golden Friends’ scheme<br>Legal support<br>Grant management and other beneficiary support services<br>Total cost of grant making and other beneficiary support<br>services|**69,679**<br>**16,225**<br>**11,050**<br>**21,778**<br>**74,530**<br>**494,150**<br>**280,166**<br>**20,087**<br>**17,520**|84,737<br>10,911<br>20,909<br>23,634<br>72,800<br>429,627<br>255,960<br>15,855<br>-|
||**1,005,185**<br>**639,888**|914,433<br>561,525|
||**1,645,073**|1,475,958|



## **7 Employees and staff costs** 

||**2024**<br>**Number**|2023<br>Number|
|---|---|---|
|The average number of persons employed by the Charity<br>duringtheyear|**21**|19|
|Staff costs were as follows:|**2024**<br>**£**|2023<br>£|
|Wages and salaries<br>Social security costs<br>Pension costs|**974,409**<br>**107,222**<br>**100,892**|812,598<br>89,610<br>82,643|
||**1,182,523**|984,851|



Hospitality Action **34** 



**Notes to the financial statements** Year ended 31 December 2024 

## **7 Employees and staff costs** (continued) 

The number of employees who received remuneration in excess of £60,000 is analysed as follows: 

||**2024**<br>**No.**|2024<br>No.|
|---|---|---|
|£60,001 - £70,000<br>£80,001 - £90,000<br>£120,001 - £130,000<br>£130,001 - £140,000|**2**<br>**1**<br>—<br>**1**|—<br>1<br>1<br>—|



The charity considers that the Key Management Personnel for financial reporting purposes comprises the trustees and the Chief Executive. The total Key Management Remuneration, including employer’s national insurance and pension contributions, was £161,971 (2023: £155,027). 

## **Trustees’ remuneration and reimbursed expenses** 

In 2024 £1,608 was spent in respect of trustees (2023 - £663) - a dinner, flowers and a portrait of a former Chair. 

## **8 Net movement in funds** 

|**Net movement in funds**|||
|---|---|---|
||**2024**<br>**£**|2023<br>£|
|This is stated after charging:<br>Depreciation<br>Amortisation<br>Auditor’s remuneration:<br>. Parent charitable company audit<br>. Subsidiary company audit<br>. Other(tax services)|**16,441**<br>**8,567**<br>**12,900**<br>**2,180**<br>**2,035**|13,417<br>21,201<br>12,100<br>2,040<br>1,850|



Hospitality Action **35** 



**Notes to the financial statements** Year ended 31 December 2024 

## **9 Tangible fixed assets – group and charitable company** 

||Leasehold<br>property<br>£|<br>Office<br>refurbish-<br>ments<br>£<br>Furniture<br>and fittings<br>£<br> <br>116,065<br>41,782<br>—<br>7,615<br>—<br>—<br>116,065<br>49,397<br>82,045<br>33,913<br>5,040<br>2,357<br>—<br>—<br>87,085<br>36,270<br>28,980<br>13,127<br>34,020<br>7,869|<br>Office<br>refurbish-<br>ments<br>£<br>Furniture<br>and fittings<br>£<br> <br>116,065<br>41,782<br>—<br>7,615<br>—<br>—<br>116,065<br>49,397<br>82,045<br>33,913<br>5,040<br>2,357<br>—<br>—<br>87,085<br>36,270<br>28,980<br>13,127<br>34,020<br>7,869|Office and<br>other<br>equipment<br>£|**Total**<br>**£**|
|---|---|---|---|---|---|
|**Cost**<br>At 31 December 2023<br>Additions<br>Disposals<br>At 31 December 2024<br>1,129,893<br>**Depreciation**<br>At 31 December 2023<br>Charge for the year<br>On disposals<br>At 31 December 2024<br>**Net book value**<br>At 31 December 2024<br>At 31 December 2023|863,339<br>—<br>—|116,065<br>—<br>—|41,782<br>7,615<br>—|69,392<br>31,700<br>(2,736)|**1,090,578**<br>**39,315**<br>**(2,736)**|
||863,339|116,065|49,397|98,356|**1,127,157**|
||14,960<br>880<br>—|82,045<br>5,040<br>—|33,913<br>2,357<br>—|60,537<br>8,164<br>(2,736)|**191,455**<br>**16,441**<br>**(2,736)**|
||15,840|87,085|36,270|65,965|**205,160**|
||847,499|28,980|13,127|32,391|**921,997**|
||848,379|34,020|7,869|8,855|**899,123**|



The depreciation charge on the long leasehold property reflects the length of the leasehold which is 979 years. 

## **10 Intangible fixed assets – group and charitable company** 

|**Intangible fixed assets – group and charitable company**||
|---|---|
|**Cost**|**Total**<br>**£**|
|At 31 December 2023<br>Additions<br>At 31 December 2024<br>**Amortisation**<br>At 31 December 2023<br>Charge for the year<br>At 31 December 2024<br>**Net book value**<br>At 31 December 2024<br>At 31 December 2023|143,345<br>7,966|
||151,311|
||128,587<br>8,567|
||137,154|
||**14,157**|
||14,758|



Hospitality Action **36** 



**Notes to the financial statements** Year ended 31 December 2024 

## **11 Investments – group and charitable company** 

|**Investments – group and charitable company**|||
|---|---|---|
||**2024**<br>**£**|2023<br>£|
|Market value<br>As at 1 January<br>Additions at cost<br>Disposals<br>Realised losses<br>Unrealised gains<br>As at 31 December<br>Analysed as follows:<br>United Kingdom investments<br>Non-United Kingdom investments<br>Cash and commodities held for investment<br>**Historical cost**|**5,935,394**<br>**1,517,395**<br> **(1,538,422)** <br>**(1,209)**<br>**536,592**|5,739,357<br>2,009,252<br>  (2,037,471)<br> <br>(6,736)<br>230,992|
||**6,449,750**|5,935,394|
||**1,515,817**<br>**4,585,725**<br>**348,208**|1,532,153<br>4,171,657<br>231,584|
||**6,449,750**|5,935,394|
||**5,366,152**|5,297,397|



The following holdings exceed 5% of portfolio value – Vanguard S&P 500 UCITS ETF (18%), HSBC FTSE-All World Index (11%), Schroder WM Global Sustainable Equity Fund (7%) and the SDPR S&P UCITS ETF (6%). The cash balances are not available for day to day transactions but are for the trading of investment assets. 

## **12 Debtors** 

|**Debtors**|||||
|---|---|---|---|---|
||**Group**<br>**2024**<br>**£**|**Charitable**<br>**company**<br>**2024**<br>**£**|Group<br>2023<br>£|Charitable<br>company<br>2023<br>£|
|Fundraising debtors<br>Trade debtors<br>Amounts due from trading<br>subsidiary<br>Prepayments and accrued income|**21,810**<br>**263,454**<br>—<br>**606,018**|**21,810**<br>—<br>**278,947**<br>**554,289**|5,660<br>204,648<br>—<br>455,964|5,660<br>—<br>—<br>417,746|
||**891,282**|**855,046**|666,272|423,406|



Hospitality Action **37** 



**Notes to the financial statements** Year ended 31 December 2024 

## **13 Creditors: amounts falling due within one year** 

||**Group**<br>**2024**<br>**£**|**Charitable**<br>**company**<br>**2024**<br>**£**|Group<br>2023<br>£|Charitable<br>company<br>2023<br>£|
|---|---|---|---|---|
|Grants approved but unspent at<br>year end<br>Trade creditors<br>Taxation and social security<br>Accruals and deferred income<br>Amounts due to trading subsidiary<br>Amounts due to related charity<br>(note 21)|**34,091**<br>**72,144**<br>**28,272**<br>**439,945**<br>—<br>—|**34,091**<br>**15,986**<br>**28,272**<br>**101,791**<br>—<br>—|36,905<br>26,889<br>23,646<br>407,075<br>—<br>316,358|36,905<br>24,455<br>23,646<br>101,952<br>5,967<br>316,358|
||**574,452**|**180,140**|810,873|509,283|
|Deferred income comprises:||||**2024**<br>**£**|
|Balance at the beginning of the year<br>Amount released to income in the year<br>Amount deferred in the year<br>Balance at the end of theyear||||**43,190**<br>**(33,140)**<br>**29,000**|
|||||**39,050**|



Income is deferred until the charity has met any performance related conditions attached to the income. 

## **14 Unrestricted funds** 

|**Unrestricted funds**|||||
|---|---|---|---|---|
||Balance at<br>31<br>December<br>2023<br>£|Income<br>£<br>Expenditure<br>£<br>Transfers<br>£<br>Gains on<br>investments<br>£<br>**Balance at**<br>**31**<br>**December**<br>**2024**<br>**£**<br>2,745,362    (2,632,489)  (112,873)<br> <br>—     (25,008)  338,394<br>1,013,951<br>(833,654)  (225,521)<br>—<br>—<br>535,383**8,075,271**<br>—**180,297**<br>3,759,313     (3,491,151)<br>—<br>535,383**8,255,568**|||
|**Charity**<br>General<br>Designated<br>**Subsidiary company**<br>Total|—<br>7,226,502<br>225,521|2,745,362<br> <br>—<br>1,013,951||—<br> **8,075,271**<br> **180,297**|
||7,452,023|3,759,313|535,383|**8,255,568**|



Transfers from the subsidiary company fund to the general and designated funds relate to the payment of the company’s profit to the parent charity via a gift-aided donation. Transfers from designated funds to general funds are made to cover the charity’s general day-to-day expenses. 

Hospitality Action **38** 



**Notes to the financial statements** Year ended 31 December 2024 

## **14 Unrestricted Funds** (continued) 

_Comparative information_ 

||_Balance at_<br>_31_<br>_December_<br>_2022_<br>_£_|<br> <br> <br> <br>_Income_<br>_£_<br>_Expenditure_<br>_£_<br>_Transfers_<br>_£_<br>_Gains on_<br>_investments_<br>_£_<br>_Balance at_<br>_31_<br>_December_<br>_2023_<br>_£_<br>_—_<br>_—_<br>_224,256  7,226,502_<br>_1,956,419  (2,338,723)    382,304_<br> <br>_—_<br>_(34,618)  (130,462)_<br>_969,667  (744,146)  (251,842)_<br>_—_<br>_225,521_<br>_2,926,086 ( 3,117,487)_<br>_—_<br>_224,256  7,452,023_|<br> <br> <br> <br>_Income_<br>_£_<br>_Expenditure_<br>_£_<br>_Transfers_<br>_£_<br>_Gains on_<br>_investments_<br>_£_<br>_Balance at_<br>_31_<br>_December_<br>_2023_<br>_£_<br>_—_<br>_—_<br>_224,256  7,226,502_<br>_1,956,419  (2,338,723)    382,304_<br> <br>_—_<br>_(34,618)  (130,462)_<br>_969,667  (744,146)  (251,842)_<br>_—_<br>_225,521_<br>_2,926,086 ( 3,117,487)_<br>_—_<br>_224,256  7,452,023_|<br> <br> <br> <br>_Income_<br>_£_<br>_Expenditure_<br>_£_<br>_Transfers_<br>_£_<br>_Gains on_<br>_investments_<br>_£_<br>_Balance at_<br>_31_<br>_December_<br>_2023_<br>_£_<br>_—_<br>_—_<br>_224,256  7,226,502_<br>_1,956,419  (2,338,723)    382,304_<br> <br>_—_<br>_(34,618)  (130,462)_<br>_969,667  (744,146)  (251,842)_<br>_—_<br>_225,521_<br>_2,926,086 ( 3,117,487)_<br>_—_<br>_224,256  7,452,023_|<br> <br> <br> <br>_Income_<br>_£_<br>_Expenditure_<br>_£_<br>_Transfers_<br>_£_<br>_Gains on_<br>_investments_<br>_£_<br>_Balance at_<br>_31_<br>_December_<br>_2023_<br>_£_<br>_—_<br>_—_<br>_224,256  7,226,502_<br>_1,956,419  (2,338,723)    382,304_<br> <br>_—_<br>_(34,618)  (130,462)_<br>_969,667  (744,146)  (251,842)_<br>_—_<br>_225,521_<br>_2,926,086 ( 3,117,487)_<br>_—_<br>_224,256  7,452,023_|
|---|---|---|---|---|---|
|_Charity_<br>_General_<br>_Designated_<br>_Subsidiary company_<br>_Total_|_—_<br>_7,167,326_<br>_251,842_|_1,956,419_<br> <br>_—_<br>_969,667_|_(2,338,723)    382,304_<br> <br>_(34,618)  (130,462)_<br>_(744,146)  (251,842)_|_—_<br>_224,256_<br> <br> <br>_—_|<br>_—_<br>_7,226,502_<br>_225,521_|
||_7,419,168_|_2,926,086_|_( 3,117,487)_<br>_—_|_224,256_|_7,452,023_|



## **15 Restricted funds** 

|**Restricted funds**||||||
|---|---|---|---|---|---|
||Balance at<br>31 December<br>2023<br>£|<br>Income<br>£|Expenditure<br>£|General<br>fund<br>Transfers<br>£|**Balance at**<br>**31 December**<br>**2024**<br>**Total**<br>**£**|
|Welfare|69,105|<br>121,500|(96,002)|—|**94,603**|
||69,105|<br>121,500|(96,002)|—|**94,603**|
|_Comparative information_<br>_Balance at_<br>_31 December_<br>_2022_<br>_£_<br>_Welfare_<br>_47,490_<br>_47,490_||<br>_Income_<br>_£_|_Expenditure_<br>_£_|_General_<br>_fund_<br>_Transfers_<br>_£_|_Balance at_<br>_31 December_<br>_2023_<br>_Total_<br>_£_|
|_Welfare_|_47,490_|<br>_112,500_|_(90,885)_|_—_|_69,105_|
||_47,490_|<br>_112,500_|_(90,885)_|_—_|_69,105_|



Welfare covers three specific programmes: the Golden Friends scheme, Winter Fuel grants and phone line rentals. 

## **16 Pensions obligations** 

## **Stakeholder pensions** 

The Charity operates a stakeholder pension scheme. The assets of the scheme are held separately from those of the Charity, being invested with an insurance company. 

||**2024**<br>**£**<br>**100,892**|2023<br>£<br>82,643|
|---|---|---|
|Total employer cost|||



Hospitality Action **39** 



**Notes to the financial statements** Year ended 31 December 2024 

## **17 Analysis of net assets between funds** 

||General<br>funds<br>£<br>Designated<br>funds<br>£<br>—<br>936,154<br>—<br>6,449,750<br>—<br>869,664<br>—<br>8,255,568|General<br>funds<br>£<br>Designated<br>funds<br>£<br>—<br>936,154<br>—<br>6,449,750<br>—<br>869,664<br>—<br>8,255,568|Restricted<br>funds<br>£|**Total**<br>**2024**<br>**£**|Total<br>2023<br>£<br>913,881<br>5,935,394<br>671,853<br>7,521,128|
|---|---|---|---|---|---|
|**Fund balances at 31**<br>**December 2024 are**<br>**represented by:**<br>Tangible assets<br>Investments<br>Net current assets<br>Net assets|—<br>—<br>—|936,154<br>6,449,750<br>869,664|—<br>—<br>94,603|**936,154**<br>**6,449,750**<br>**964,267**||
||—|8,255,568|94,603|**8,350,171**||



## _Comparative information_ 

|_Fund balances at 31 December_<br>_2023 are represented by:_<br>_Tangible assets_<br>_Investments_<br>_Net current assets_<br>_Net assets_|_General_<br>_funds_<br>_£_<br>_Designated _<br>_funds_<br>_£_<br> <br>_—_<br>_913,881_<br>_—_<br>_5,935,394_<br>_—_<br>_602,748_<br>_—_<br>_7,452,023_|_Restricted_<br>_funds_<br>_£_<br>_—_<br>_—_<br>_69,105_<br>_69,105_|_Total_<br>_2023_<br>_£_|
|---|---|---|---|
||||_913,881_<br>_5,935,394_<br>_671,853_|
||||_7,521,128_|



## **18 Financial instruments** 

|**Financial instruments**||||
|---|---|---|---|
||**Group**<br>**2024**<br>**£**<br>**6,449,750**<br>**932,701**<br>**155,510**|**Charitable**<br>**company**<br>**2024**<br>**£**<br>**6,449,750**<br>**130,874**<br>**71,279**|Group<br>2023<br>£<br>Charitable<br>company<br>2023<br>£<br>5,935,394<br>5,935,394<br>1,026,762<br>537,869<br>(89,650)<br>(81,449)|
|Financial assets held at fair value<br>Financial assets held at amortised<br>cost<br>Financial liabilities held at<br>amortised cost|||5,935,394<br>1,026,762<br>(89,650)|



## **19 Taxation** 

Hospitality Action is a registered charity and therefore is not liable to income tax or corporation tax on income or gains derived from its charitable activities, as they fall within the various exemptions available to registered charities. Whilst the Charity's trading subsidiary company is not exempt from corporation tax on its taxable profits it is not expected that any taxation will arise as it is the intention of the company's directors to donate any such profits to the parent Charity. 

Hospitality Action **40** 



**Notes to the financial statements** Year ended 31 December 2024 

## **20 Subsidiary undertaking** 

The subsidiary undertaking is Hospitality Action (Trading) Limited (registered company 03332706) which is incorporated in England and had net assets of £180,297 as at 31 December 2024 (2023: net assets of £225,531). In the year ended 31 December 2024 it had turnover of £1,013,951 (2023: £969,667) and expenditure of £833,654 (2023: £744,146). It will gift aid its taxable profit to the parent charity in 2025. 

## **21 Related charity** 

The Charity was incorporated in 2003 and took over the majority of the assets of an unincorporated charity also known as Hospitality Action (Charity Number 208855). On 20 December 2023 the unincorporated charity sold a leasehold flat. This had been the sole asset of the unincorporated charity and had been vacated by the longstanding assured tenant in February 2022. The assets of the unincorporated charity of £316,358 were donated to the incorporated charity Hospitality Action during 2024. The unincorporated charity was closed during 2024, with its removal from the Central Register of Charities confirmed by the Charity Commission on 6[th] December 2024. 

## **22 Related party** 

The Charity holds 20% of the shares of 62 Britton Street Ltd, a company, which holds the Charity's interest in the freehold of its premises. There are no outstanding balances between the Charity and the company. 

## **23 Other related party transactions** 

Owing to the nature of the charity’s operations and the composition of the Board of Trustees being drawn from the hospitality sector, it is inevitable that transactions will take place with organisations in which a member of the Board of Trustees may have an interest. All transactions involving such organisations are conducted at arm’s length and on normal business terms. 

Hospitality Action **41** 

