Registered number: 04793062 Charity numbers: 1099385 & SC052157 

## **LOST CHORD UK** 

**(A company limited by guarantee)** 

## **UNAUDITED** 

**TRUSTEES' REPORT AND FINANCIAL STATEMENTS** 

**FOR THE YEAR ENDED 31 MARCH 2026** 

Document ID: 1566253632eb8eb275c5ad6fbb71bf84c275f3c542037a306cb0b9bbefb00937 



## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## CONTENTS 

||Page|
|---|---|
|**Reference and administrative details of the charity, its Trustees and advisers**|1|
|**Chairman's statement**|2|
|**Trustees' report**|5 - 18|
|**Independent examiner's report**|19 - 20|
|**Statement of financial activities**|21|
|**Balance sheet**|22 - 23|
|**Notes to the financial statements**|24 - 36|



Document ID: 1566253632eb8eb275c5ad6fbb71bf84c275f3c542037a306cb0b9bbefb00937 



**(A company limited by guarantee)** 

## **LOST CHORD UK** 

REFERENCE AND ADMINISTRATIVE DETAILS OF THE CHARITY, ITS TRUSTEES AND ADVISERS _FOR THE YEAR ENDED 31 MARCH 2026_ 

|**Trustees**|K B Cleary (appointed 18 July2025)|
|---|---|
||B W Frith|
||M E Procter|
||D Stone(resigned 30 November 2025)|
|**Company registered**<br>**number**<br>04793062<br>**Charity registered numbers**<br>1099385 and SC052157<br>**Registered office**<br>The Wesley Centre<br>Blyth Road<br>Maltby<br>Rotherham<br>S66 8JD<br>**Chief executive officer**<br>Jean Collingwood<br>**Independent Examiner**<br>Rachel Heath FCCA DChA<br>BHP Professional Services Limited<br>Albert Works<br>Sidney Street<br>Sheffield<br>S1 4RG||



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Document ID: 1566253632eb8eb275c5ad6fbb71bf84c275f3c542037a306cb0b9bbefb00937 



## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## CHAIR'S STATEMENT 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

The chairman presents his statement for the year. 

This year has seen Lost Chord UK continue to strengthen its foundations while delivering sustained and meaningful work across communities, care settings and hospices. 

From the Board’s perspective, the focus throughout the year has remained clear: ensuring the charity is well governed, financially responsible, and able to continue delivering high-quality live interactive music for people living with dementia and neurological conditions, alongside their carers and families. 

The need for this work remains evident in every part of the organisation’s delivery. Music continues to provide a unique form of connection and communication, supporting people in ways that are immediate, human and deeply recognisable. The Board continues to be assured by the quality of the work delivered by Lost Chord’s musicians and the consistency of engagement across all settings. 

This has also been a year in which careful attention has been given to financial stability and organisational resilience. The Trustees have worked closely with the Chief Executive and leadership team to support a more sustainable balance between income and expenditure, ensuring that delivery remains both ambitious and financially responsible. Strengthening reserves, improving cost recovery, and developing more stable income streams remain central priorities. 

The Board recognises the pressures facing the wider charity sector, particularly for organisations delivering cultural and community-based work. In that context, the progress made this year in stabilising the organisation and clarifying its longterm direction is an important step forward. 

As a musician myself, I remain particularly aware of the skill, sensitivity and responsiveness required to deliver this work well. Our professional musicians continue to be the heart of Lost Chord UK, bringing exceptional artistry and human understanding into some of the most sensitive and important moments in people’s lives. Their work is supported by committed volunteers, staff and partners whose contribution is essential to the charity’s reach and impact. 

Looking ahead, the Board’s confidence in the organisation is grounded in both the strength of its people and the clarity of its purpose. The focus now is on building steadily, maintaining financial discipline, and ensuring that more people can benefit from this work at every stage of their journey. 

On behalf of the Trustees, I would like to thank the Chief Executive, staff team, musicians, volunteers and partners for their commitment and care throughout the year. 

Lost Chord UK continues to move forward with a clear and steady purpose: to use live interactive music to strengthen connection, dignity and belonging for people living with dementia and neurological conditions, and for those who care for them. 


Signer ID: 38I6IY8NBD... Ben Frith Chair of Trustees Date: 19/07/2026 GMT 

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Document ID: 1566253632eb8eb275c5ad6fbb71bf84c275f3c542037a306cb0b9bbefb00937 



## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## CHIEF EXECUTIVE'S INTRODUCTION 

_AS AT 31 MARCH 2026_ 

This year has been one of the most important in Lost Chord UK’s recent history. It has been a year of reflection, strengthening, and renewed clarity about where we are heading and why our work matters so deeply. 

Across the country, more people are living with dementia and other neurological conditions, and more families are carrying the emotional, practical, and financial pressures that come with caring for someone they love. Behind every diagnosis is a person, a family, and a story. Too often people feel isolated, overwhelmed, or alone. 

That is why Lost Chord exists. For over 26 years, Lost Chord UK has used the power of live interactive music to help people stay connected to themselves, to the people they love, and to the world around them. Music reaches people in ways words often cannot. It cuts through barriers, opens communication, sparks memories, builds confidence, and creates powerful moments of connection. 

This year, we delivered 399 live interactive music sessions across community venues, care settings and hospices, supporting more than 9,000 people, including people living with dementia and neurological conditions, carers, families, and wider communities. 

Behind these figures are deeply human stories. People who had become isolated found friendship and belonging. Carers found support, understanding and breathing space. Families shared meaningful experiences together. In care settings, music brought connection, joy and engagement. In hospice settings, music created peaceful and precious moments for people and their loved ones at the most difficult times in their lives. 

Alongside delivery, this year has also been about building a stronger and more sustainable future for Lost Chord UK. Over the last 12 months we have worked hard to strengthen our financial model, improve sustainability, and ensure that our resources are focused where they create the greatest impact. This has included carefully rebalancing delivery, strengthening earned income, improving cost recovery, and developing a clearer pathway for sustainable growth. This work has been vital. It has enabled us to move forward with greater confidence and with a sharper focus on where our unique expertise can create the deepest impact. 

That future is clear. We are building more needs-led support across the whole journey, from early diagnosis and community support, through care settings, and into hospice and end-of-life care. We are expanding support for carers and families reaching new parts of the country in our Choirs that Care. We are growing stronger safer communities around people through our Community Chorus, through singalongs Tea and Tunes and other music experiences working collaboratively with community partners. We are investing in future generations through pioneering programmes such as Generations in Tune, and our Young Musicians Pathway. 

At the heart of all of this is something truly special: our people. 

Lost Chord UK is powered by an extraordinary community of professional musicians, volunteers, trustees, staff, funders and partners. Our roster of highly skilled professional musicians brings exceptional talent, skill, compassion, creativity and responsiveness to every session. Their ability to connect with people in meaningful ways through music remains one of Lost Chord UK’s greatest strengths. 

Our volunteers continue to play a vital role in everything we do. They help create the warm, welcoming and inclusive environments that define Lost Chord’s work and strengthen the sense of community around every session and event. I would also like to thank our dedicated Trustees for their support, guidance and commitment during an important year of change and development, and our partners and funders for their continued trust and support. 

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Document ID: 1566253632eb8eb275c5ad6fbb71bf84c275f3c542037a306cb0b9bbefb00937 



**(A company limited by guarantee)** 

## **LOST CHORD UK** 

CHIEF EXECUTIVE'S INTRODUCTION (CONTINUED) _AS AT 31 MARCH 2026_ 

We are deeply grateful to everyone who has supported this work over the year. This includes the people who attend our sessions, the families and carers who share their experiences with us, and the many individuals, community groups, fundraisers and organisations who give their time, energy and financial support to make this work possible. Your support allows Lost Chord UK to remain accessible, to grow, and to continue offering free community sessions where no one is excluded because of cost. 

Looking ahead, I feel optimistic. The need for our work continues to grow, but so does our ambition, our expertise, and our determination. Lost Chord UK enters the next chapter with greater clarity, stronger foundations, and an exciting vision for the future. We remain committed to ensuring that more people living with dementia and neurological conditions, and the people who care for them, can access the life-changing power of live interactive music. 

Because no one should face this journey alone. Live music helps us connect, communicate, and belong. And that has never mattered more. 


Signer ID: WCW7JA8CT4... 

Jean Collingwood Chief Executive Officer 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## TRUSTEES' REPORT 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

The Trustees present their annual report together with the financial statements of Lost Chord UK for the year ended 31 March 2026. Lost Chord UK is a charitable company limited by guarantee and is governed by its Articles of Association. The annual report is prepared in accordance with the requirements of both the Trustees’ Report and the Directors’ Report under company law. 

The Trustees confirm that the annual report and financial statements comply with statutory requirements, the charity’s governing document, and the Statement of Recommended Practice (SORP) applicable to charities preparing accounts under Financial Reporting Standard FRS102 (effective 1 January 2019). 

As the charity qualifies as small under section 382 of the Companies Act 2006, the requirement to prepare a separate strategic report under the Companies Act 2006 (Strategic Report and Directors’ Report) Regulations 2013 has not been applied. 

## _**Objectives and activities**_ 

## **a. Objects (Charitable Purposes)** 

The Charity’s objects are to promote the mental health and wellbeing of persons residing in the United Kingdom who are living with (but not limited to) dementia for the benefit of the public, primarily by providing interactive music sessions both live and by a digital medium and by providing other facilities at the Trustees’ discretion for their recreation and leisure time occupation. 

## **b. Objectives and activities** 

Lost Chord UK works to improve the health, wellbeing, and quality of life of people living with dementia and other neurological conditions, and of those who care for and support them. The charity supports people affected by conditions including dementia, Parkinson’s disease, Motor Neurone Disease, stroke, and other acquired or progressive neurological conditions, alongside family members, carers, and wider support networks. 

Our mission is to transform lives through interactive live music experiences, empowering people living with dementia and neurological conditions to stay connected to their identity, voice, relationships, and community. 

The charity achieves this through high-quality live interactive music experiences that place people at the centre of every session. Lost Chord UK specialises in live music that is participatory rather than performative, enabling people to engage in ways that reflect their individual abilities, preferences, memories, and identity. Sessions are designed to support communication, emotional wellbeing, cognitive stimulation, physical movement, and meaningful human connection. 

This work is delivered by a national roster of highly skilled professional musicians, selected not only for their artistic excellence but for their ability to work with sensitivity, creativity, and responsiveness in care and community settings. Through specialist training in dementia- and neuro-inclusive practice, musicians develop the skills to shape sessions with people rather than for them, ensuring each experience remains meaningful, dignified, and inclusive. 

During 2025- 2026, Lost Chord UK continued to strengthen delivery through both its established core programmes and the development of more targeted initiatives. The charity’s work increasingly focused on supporting people across the whole dementia and neurological journey, from the earliest stages of diagnosis through to advanced illness, care settings, and end-of-life support. 

Alongside supporting individuals, the charity also increased its focus on carers, families, and wider communities, recognising that dementia and neurological conditions affect far more than the person living with the diagnosis alone. This 

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Document ID: 1566253632eb8eb275c5ad6fbb71bf84c275f3c542037a306cb0b9bbefb00937 



## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## TRUSTEES' REPORT (CONTINUED) 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **Objectives and activities (continued)** 

whole-family approach reflects Lost Chord UK’s growing commitment to strengthening resilience, reducing isolation, and building supportive communities around people. 

Core delivery remained rooted in regular partnerships across care, community, health, and voluntary sector settings throughout the UK. Through ongoing work in care homes, community venues, churches, libraries, and specialist settings, Lost Chord UK delivered interactive music experiences that remained accessible, inclusive, and responsive to local need. 

Community-based work continued to play a vital role in supporting people from the earliest stages of diagnosis onwards. Programmes including Tea, Tunes and Memories and Soup and Song provide free, dementia-inclusive spaces where people can connect, build confidence, share experiences, and enjoy meaningful cultural experiences close to home. 

These sessions often become much more than activities. For many people living with complex health needs, loneliness, or bereavement, they provide vital routine, belonging, and connection. They create spaces where people feel understood and supported by others who share similar experiences. Families attend together, community relationships are strengthened, and new support networks develop naturally beyond the sessions themselves. 

During the year, Lost Chord placed greater emphasis on extending support for carers and families. This reflected growing recognition of the pressures carers face and the importance of supporting them with meaningful opportunities for respite, connection, confidence, and shared joy. 

This work was reflected in the continued development of Choirs that Care, a targeted programme created specifically to support carers and those they care for. Building on the success of the Thrybergh choir in South Yorkshire, the charity expanded this model through a new partnership with Kingston upon Thames Library, where a new choir began in early 2026. These choirs create welcoming spaces where carers can attend independently for support and connection or alongside loved ones to reconnect, strengthen relationships, and create positive shared memories. 

Alongside strengthening support for carers, Lost Chord UK continued to develop more targeted projects designed to address specific needs and reach new audiences. 

This included the development of Generations in Tune, an innovative intergenerational programme designed to build a more dementia-aware and neuro-inclusive future. The programme aims to equip children and their families with practical interactive music tools and techniques that support communication, confidence, mental wellbeing, and stronger family connection. 

As the charity expands targeted programmes such as Choirs That Care and Generations in Tune, musicians will continue developing skills beyond session delivery alone. This includes broader leadership, community development and project delivery skills such as choir leadership, nurturing confidence and creativity between sessions, supporting song writing and improvisation, and helping carers and families remain engaged throughout their journey. 

The charity also continued to invest in future talent through the Young Musicians Pathway, helping talented young musicians develop the specialist skills needed to work effectively in care and community settings. This work supports the next generation of musicians to deliver high-quality, inclusive musical experiences in increasingly important health and wellbeing contexts. 

Further targeted work included Community Chorus, developed in partnership with South Yorkshire Fire and Rescue, combining community music-making with life-saving public safety messaging in an accessible and memorable way for communities most at risk. 

Support at the most critical stages of life also continued to grow during the year through expanded one-to-one bedside 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

TRUSTEES' REPORT (CONTINUED) 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **Objectives and activities (continued)** 

music sessions in hospice settings. These sessions provide comfort, dignity, and meaningful connection for people who are too unwell to participate in group activity, while also supporting families during deeply significant moments. 

Across all areas of delivery, Lost Chord UK remained focused on providing exceptional music experiences that support people emotionally, socially, and creatively. Through regular partnerships, targeted innovation, and growing support for carers and families, the charity continued to strengthen its ability to support people living with dementia and neurological conditions at every stage of their journey. 

## **c. Public Benefit** 

The Trustees confirm that they have complied with their duty under Section 17 of the Charities Act 2011 to have due regard to the public benefit guidance published by the Charity Commission for England and Wales when reviewing the charity’s aims and objectives and in planning future activities. 

The Trustees are satisfied that Lost Chord UK’s activities provide clear and demonstrable public benefit and that the charity’s resources are applied solely in furtherance of its charitable purposes. 

Lost Chord UK provides public benefit by improving the mental health, wellbeing, communication, and quality of life of people living with dementia and other neurological conditions across the United Kingdom. This is achieved primarily through the delivery of high-quality interactive live music experiences in care homes, community venues, healthcare settings, and other accessible spaces. 

The charity’s work delivers direct benefit to people living with dementia and other neurological conditions by reducing isolation, supporting communication, encouraging emotional expression, stimulating cognitive and physical engagement, and strengthening social connection. These outcomes help individuals remain connected to their identity, relationships, and community. 

The charity also provides significant benefit to carers, family members, and wider support networks. Through shared musical experiences, Lost Chord UK helps strengthen relationships, reduce stress and isolation, and create positive opportunities for connection, joy, and shared memory-making. 

Wider public benefit is created through strengthening community inclusion, increasing understanding of dementia and neurological conditions, and promoting more compassionate and supportive communities. Through partnership working across health, social care, and the voluntary and community sector, the charity contributes to preventative approaches that help people remain active, connected, and supported for longer. 

The Trustees are committed to ensuring activities remain accessible to those who need them most, including people affected by ill health, disability, isolation, or financial disadvantage. In setting fees and charges where applicable, careful consideration is given to accessibility and affordability, particularly for individuals and organisations with limited resources. 

The charity also provides paid professional opportunities for highly skilled musicians, supporting them through induction to develop the skills required to work as community music leaders. This contributes to wider public benefit by strengthening the capacity and quality of participatory music practice beyond the charity itself. 

The Trustees also recognise the important contribution of volunteers in supporting the charity’s work and extending its reach within communities. Volunteers play a valuable role in helping create welcoming, inclusive environments and strengthening the community connections that are central to the charity’s mission. 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

TRUSTEES' REPORT (CONTINUED) _FOR THE YEAR ENDED 31 MARCH 2026_ 

## **Objectives and activities (continued)** 

All activities are regularly reviewed to ensure they remain effective, proportionate, and aligned with the charity’s objects and public benefit principles. 

## **d. Achievements and Performance** 

During 2025- 2026, Lost Chord UK continued to strengthen its reach and impact through high-quality live interactive music delivered across community, care, and specialist settings. 

Over the reporting period, the charity delivered 399 live interactive music sessions led by professional musicians, supporting people living with dementia and other neurological conditions, alongside carers and families. Of these, 123 sessions took place in community settings, with a further 276 sessions delivered in care homes, hospices, and specialist environments across England and Wales. 

In total, 9,053 people were supported through Lost Chord UK’s live music sessions during the year. This included 7,441 people living with dementia and other neurological conditions, alongside 1,612 carers and family members. All community sessions remained free to attend and dementia- and neuro-inclusive, ensuring that disability, circumstance, or financial hardship did not become barriers to support. 

While the charity’s reach remains important, the true impact of Lost Chord UK’s work is reflected in the quality of connection, belonging, and shared human experience created through music. 

Across community settings, care environments, and hospice delivery, interactive music sessions continued to provide a powerful and meaningful way for people to remain connected to themselves and to one another. Sessions supported singing, storytelling, movement, memory recall, songwriting, and shared participation, creating opportunities for emotional expression, confidence, joy, and connection. 

For many people attending community sessions, the impact develops over time. Regular attendance often leads to increased confidence, stronger social connection, and greater participation in community life. People frequently describe how attending regular sessions have led to gaining the confidence to attend other groups, join choirs, rebuild friendships, and become more socially active. For many, Lost Chord sessions become a trusted anchor within everyday life. 

A consistent theme in community feedback is the importance of belonging without labels. People repeatedly tell the charity how much they value spaces where they are seen as themselves rather than defined by a clinical diagnosis. They value opportunities to sing shoulder to shoulder with others, free from stigma, clinical assessment, or expectations, reconnecting instead with the parts of themselves rooted in identity, memory, creativity, and joy. 

For carers and families, the impact is equally significant. Many describe Lost Chord’s sessions as life-changing, providing not only valuable moments of respite and joy, but also access to a warm and supportive community where they are better supported and feel understood. Families regularly share how music enables them to reconnect with loved ones in ways that can feel increasingly difficult elsewhere, creating meaningful moments of shared recognition and re-connection. 

The cumulative effect of this work extends far beyond the sessions themselves. Relationships develop naturally, friendships are formed, and communities grow stronger together and more resilient. People support one another beyond sessions by sharing experiences, signposting help, travelling together, and building meaningful support networks rooted in mutual understanding and shared experience. 

The wider social impact of this work is also increasingly evident. Lost Chord UK regularly sees people rebuild confidence 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## TRUSTEES' REPORT (CONTINUED) 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **Objectives and activities (continued)** 

and rediscover purpose through sustained engagement. Over time, some people who had previously withdrawn from work or community life due to illness, caring responsibilities, or isolation have regained confidence, learnt new skills, enabling them to return to employment, volunteering, or take up other meaningful roles. 

Many people begin by attending sessions for support, later becoming active contributors within the Lost Chord community, whether by helping welcome others, making refreshments, supporting events, or taking on formal volunteer roles. This reflects the charity’s wider role in helping people reconnect not only with others, but with their own sense of purpose, value, and contribution. 

This sense of connection remains equally important in care and hospice settings, where music often reaches people during some of the most vulnerable moments of life. In care settings, musicians regularly witness music unlocking recognition, engagement, communication, and joy, even where verbal communication has become limited. 

During the year, Lost Chord UK continued to expand one-to-one bedside music sessions in hospice settings, supporting people and families during critical and deeply personal moments. Families consistently describe these sessions as profoundly meaningful, creating peaceful, comforting experiences filled with connection, dignity, and treasured memories. Time and again, families tell the charity how much these moments matter, providing calm, comfort, and human connection when it matters most. 

Quality remains central to Lost Chord UK’s delivery. Feedback collected throughout the year showed that 99% of people attending sessions and partner organisations rated sessions as good or excellent, reflecting the consistently high standard of musicianship, interaction, and person-centred delivery across all settings. 

Lost Chord UK collects feedback and impact evidence from every music session delivered, drawing insight from people attending sessions, carers and family members, care and community partners, musicians, and volunteers. This multilayered approach informs our work and helps build a rich picture of both immediate and longer-term impact across all areas of delivery. 

The charity recognises that measuring meaningful impact in dementia and neurological settings requires care, sensitivity, and flexibility. Traditional evaluation methods are not always appropriate or accessible for people living with complex health conditions. Lost Chord UK therefore remains committed to continuously strengthening its approach to impact measurement in ways that are meaningful, respectful, and proportionate, ensuring learning and evidence remain central to ongoing improvement. 

£53,360 supported the professional fees, travel and specialist contribution of our national roster of highly skilled interactive musicians, sustaining and developing the expert workforce that makes our dementia-inclusive music sessions possible. 

The charity’s musicians are central to the success of its work. They are experienced independent professional musicians who deliver interactive music in community, care and hospice settings in partnership with Lost Chord UK. Alongside exceptional artistic and musical talent, they bring highly developed skills in engagement, improvisation, responsive facilitation, and dementia- and neuro-inclusive practice. This combination of artistic and relational expertise enables the charity to deliver music that meets people where they are, with dignity, care and excellence. 

Volunteers continued to play a vital role in extending the charity’s reach and strengthening community connection. 

During the year, volunteers supported 134 live music sessions, ensuring sessions remained welcoming, inclusive, and accessible contributing an estimated £9,053 of added value based on equivalent National Minimum Wage rates. 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## TRUSTEES' REPORT (CONTINUED) 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **Objectives and activities (continued)** 

Volunteers are an essential part of Lost Chord UK’s work, supporting delivery across community, care and hospice settings and helping to create welcoming, inclusive environments where people feel able to take part in shared music experiences. 

During the year, the charity worked with around 30 core volunteers, supported by additional informal community volunteers who regularly contribute at local sessions and events. In community settings, this often includes small groups who help with hospitality, such as making tea, baking cakes, preparing refreshments and supporting welcoming spaces that encourage conversation and connection. 

A wider group of trained volunteers support the practical delivery of sessions alongside professional musicians. These roles include helping to set up rooms, distribute songbooks, assist with instruments, support movement and participation, help people follow lyrics, record feedback, support front-of-house welcome and registration, and provide general assistance during events. Some volunteers also offer companionship roles, including being a listening presence, encouraging participation through singing and dancing, and supporting individual engagement in sessions. 

Volunteers are DBS checked where appropriate and receive ongoing support, including training updates, safeguarding and fundraising guidance, particularly where supporting raffles or public events. 

Most volunteers have long-standing relationships with the charity, with some supporting the organisation for over 10 years and one volunteer contributing for more than 22 years. Many bring significant professional experience from backgrounds including education, health and social care, which strengthens the quality and safety of support provided. 

Volunteers are kept closely connected to the charity’s work and direction through quarterly meetings, where updates are shared on organisational priorities, delivery developments and future plans. This ensures volunteers remain informed, involved and part of the wider strategy and direction of the charity. 

Volunteer contribution is also captured through regular feedback and impact reporting completed by volunteers, alongside feedback from people attending sessions, carers, musicians and partners. This helps inform ongoing development of delivery and ensures continuous improvement across all areas of work. 

Trustees of the charity also serve as volunteers, providing governance, strategic oversight and stewardship of the organisation. 

Volunteers play a valued role in supporting Lost Chord UK’s work across community, care and hospice settings, helping to strengthen access, welcome and connection through shared music experiences. 

Throughout the year, Lost Chord UK continued to demonstrate the unique power of music to bring people together, strengthen relationships, reduce isolation, and create moments of joy, meaning, and connection across every stage of the dementia and neurological journey. 

## **e. Long-Term Aims, Strategic Priorities and Future Direction** 

Lost Chord UK works within a clear but adaptive long-term strategy designed to respond to the changing needs of people living with dementia and other neurological conditions, their carers, families, and communities. 

The Trustees recognise that the external environment continues to change rapidly. Rising demand, increasing complexity of need, growing pressure on unpaid carers, and significant challenges across health, social care, and charitable funding all reinforce the importance of building resilient, responsive, and sustainable support. 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## TRUSTEES' REPORT (CONTINUED) 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **Objectives and activities (continued)** 

The charity’s strategic direction is guided by its Theory of Change, outcomes framework, and evidence-led business plan. Together, these ensure that governance, service delivery, fundraising, partnerships, and organisational development remain aligned to delivering meaningful impact and long-term sustainability. 

Lost Chord UK’s long-term aim is to ensure more people living with dementia and neurological conditions, and those who care for them, can access meaningful support through live interactive music at every stage of their journey, from diagnosis and community living through to residential care, hospice, and end-of-life support. 

The charity’s strategy and roadmap are built around four core strategic priorities. 

## **1. Better Health and Wellbeing Through Live Interactive Music** 

Regular live interactive music improves health and wellbeing, supporting people living with dementia and neurological conditions to stay connected to themselves, the people they love, and the life around them. 

Through trusted relationships built over time, Lost Chord UK’s musicians create meaningful musical experiences that strengthen communication, confidence, emotional wellbeing, and connection. Music also supports identity, purpose, creativity, and belonging, helping people remain connected to the music, culture, and relationships that shape who they are. 

Over the coming years, the charity will continue expanding access to high-quality interactive music across community settings, care homes, supported living environments, hospices, and specialist settings, ensuring more people can benefit from this support throughout the full dementia and neurological journey. 

## **2. Stronger Support for Carers and Families** 

Carers are central to Lost Chord UK’s work and to the wellbeing of the people they support. 

Caring for someone living with dementia or a neurological condition can bring significant emotional, physical, and practical demands. Strong support networks, meaningful connection, and shared positive experiences can make a profound difference to resilience and wellbeing. 

The charity is committed to significantly strengthening its support for carers and families over the coming years. This includes expanding Choirs that Care and wider carer-focused support that offers friendship, creativity, respite, confidence, and opportunities to reconnect both with loved ones and with themselves. 

Choirs that Care, supported by National Lottery funding, will grow from current locations in South Yorkshire and Kingston upon Thames to ten locations by 2028, including expansion across Yorkshire, the Lake District, London, Manchester, Liverpool, and Newcastle. Longer-term ambitions include exploring opportunities in Scotland, Wales, and Ireland. 

Bereavement support and practical ways to help carers use music in everyday life will also become an increasingly important part of this strategic priority. 

## **3. Building Stronger Communities Through Music** 

Being part of a supportive community matters at every stage of life. 

Through music, people remain connected to familiar places, shared experiences, relationships, and communities that provide comfort, belonging, and confidence. Singing, creating, and sharing music together creates natural opportunities 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

TRUSTEES' REPORT (CONTINUED) 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **Objectives and activities (continued)** 

for inclusion, communication, friendship, and mutual support. 

Lost Chord UK remains committed to building welcoming dementia-inclusive communities where people continue to feel visible, valued, and connected. 

Over the next two years, the charity will continue deepening relationships with existing partners while expanding community support networks and targeted programmes. Community sessions will continue to remain free wherever possible, ensuring that financial barriers do not prevent people from accessing vital support. Sustainable funding models, including grant funding, partnerships, supporter giving, and pay-it-forward schemes, will help protect accessibility while supporting long-term sustainability. 

Volunteers remain central to this ambition. Lost Chord UK’s experienced volunteers play an increasingly important role in strengthening community connection and extending the charity’s reach. Whether acting as Music Buddies, front-of-house volunteers, event support, or community connectors, volunteers help create the warm, welcoming environments that define Lost Chord UK’s work. 

## **4. Developing Future Musicians and Inspiring Future Generations** 

Creating a more inclusive future means investing in music, learning, and future generations. 

Lost Chord UK works with 65 highly skilled professional musicians whose expertise has been built over 27 years of practice, innovation, and learning. This specialist knowledge represents one of the charity’s greatest strengths. 

The charity remains committed to investing in future talent by developing musicians who combine artistic excellence with the confidence, empathy, and specialist skills needed to work effectively in care, community, creative, and health settings. 

The Young Musicians Pathway will continue to expand, supporting young musicians to develop specialist community practice skills and increasing future workforce capacity. 

Alongside this, Generations in Tune will pilot in a West Yorkshire school during 2026–27. This innovative programme will support children and families over a six-month period, helping build greater understanding of dementia while developing practical music-based tools that strengthen communication, confidence, wellbeing, and connection. This work reflects Lost Chord UK’s commitment to sharing its unique expertise, inspiring future generations, and helping build a more dementia-aware, compassionate, and connected society. 

As programmes continue to evolve, musicians are increasingly developing broader roles beyond session delivery. This includes leadership in choirs and targeted programmes, deeper community engagement, nurturing creativity through song writing and improvisation, and supporting carers, families, and young people through longer-term relationship-based work. This development strengthens the charity’s capacity to deliver more targeted, innovative and sustainable programmes. 

Looking ahead, the Trustees remain focused on sustainable growth, deepening impact, and strengthening national reach. Over the next two years, Lost Chord UK will continue embedding support with existing partners, expanding targeted programmes, strengthening volunteer and musician development, and increasing access to support for more people and communities across the UK. 

Through this work, the charity will continue building on its unique expertise to ensure more people can experience the power of music to support health, connection, creativity, dignity, and belonging. 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

TRUSTEES' REPORT (CONTINUED) _FOR THE YEAR ENDED 31 MARCH 2026_ 

## **Objectives and activities (continued)** 

## _**Achievements and performance**_ 

## _**Financial review**_ 

## **a. Fundraising and Financial Review** 

Lost Chord UK continues to benefit from a broad and diverse income base, helping reduce reliance on any single funding source and strengthening long-term resilience. Income is generated through a combination of grant funding, charitable trusts and foundations, local authority support, corporate partnerships, donations, in-memory giving, legacy gifts, fundraising events, challenge events, and income generated through charitable activities. 

This diverse funding model remains central to supporting the charity’s mission and enabling continued investment in highquality interactive music provision across community, care, and specialist settings. 

The Trustees have used the experience of the year, including changes in income mix, delivery cost pressures and the shift towards full cost recovery in community settings, to reshape the organisation’s forward financial planning. This has informed a more balanced approach to income generation, combining earned income, targeted grant funding, community fundraising and legacy giving. This approach is reflected in the approved budgets and cashflow forecasts to 2027 and 2028 and underpins the charity’s strategic priorities for the next period. 

The charity also benefits from significant non-cash support through community partnerships. During the year, alongside our care sessions, 123 community sessions were delivered in venues provided free of charge by partner organisations, representing an estimated added social value of at least £6,150 based on average venue hire costs, excluding refreshments and other in-kind support generously provided by local businesses and community partners. 

During the year ended 31 March 2026, total income increased slightly to £107,788 compared with £103,989 in the previous year. 

Income from donations and legacies increased overall to £68,625 compared with £57,443 in 2025. Grant income grew significantly during the year, rising to £37,794 from £8,855 in 2025, largely due to successful grant applications supporting targeted projects and community delivery. 

Legacy income totalled £13,593 compared with £20,049 in 2025. The Trustees recognise that legacy income is inherently variable and can fluctuate significantly from year to year depending on the timing and size of gifts received. While legacy income remains highly valued, it is not treated as a reliable source of recurring income for long-term operational planning. 

The Trustees were deeply touched to learn that a much-valued long-standing supporter and Patron had chosen to remember Lost Chord UK in her Will. This generous legacy will help bring live interactive music to more people living with dementia and neurological conditions in the years ahead. 

Donation income reduced from £28,539 in 2025 to £17,238 in 2026, reflecting continued economic uncertainty and wider cost-of-living pressures affecting charitable giving. 

Income from charitable activities, primarily derived from contributions towards interactive music sessions delivered in care and community settings, totalled £37,822 compared with £43,327 in 2025. 

The charity recorded an overall deficit of £44,137 for the year, compared with a deficit of £102,522 in 2025. 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## TRUSTEES' REPORT (CONTINUED) 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

In previous years, delivery volumes expanded significantly while contribution levels from some care and community partners remained below full cost recovery, resulting in delivery costs exceeding income generated from charitable activities. 

## **b. Learning from the Past** 

Over the past two years, the Trustees and senior leadership have taken deliberate action to improve financial sustainability by reviewing subsidised delivery levels, strengthening session contribution models, and improving alignment between income and expenditure. 

These actions have delivered measurable progress. Expenditure on charitable activities reduced significantly from £192,143 in 2025 to £138,706 in 2026, reflecting stronger financial discipline and more sustainable delivery planning. While overall session numbers reduced, income from charitable activities remained comparatively stable, demonstrating improved cost recovery and a substantial reduction in the deficit associated with frontline delivery. 

The Trustees recognise that the charity’s main financial challenge remains generating sufficient unrestricted income to cover core staffing and operational costs, while protecting accessibility and maintaining high-quality live music provision. 

The financial experience of the past year has reinforced the importance of financial resilience, disciplined resource management, and continued income diversification. As a result, the Trustees remain focused on strengthening unrestricted income, growing long-term funding partnerships, improving sustainable cost recovery, and expanding support from trusts, donors, corporates, and community fundraising. 

These priorities continue to shape the charity’s strategic planning and resource allocation for 2026–27, with particular focus on protecting free community provision, strengthening support for carers and families, and investing in sustainable growth areas that deliver long-term impact. 

## **c. Reserves Policy** 

The Trustees review the charity’s reserves policy regularly to ensure it remains appropriate to the size, structure and financial position of the charity. 

The Trustees have set a reserves target equivalent to three months of core operating costs. This is considered appropriate given the charity’s size, funding model and relatively low overhead structure, providing a prudent balance between maintaining financial resilience and maximising resources available for frontline charitable activities. 

The Trustees consider three months of reserves to be sufficient to: 

- Manage short-term cash flow fluctuations 

- Meet unavoidable contractual and employment commitments 

- Allow time to respond to unexpected changes in income or expenditure 

- Ensure the charity can meet any outstanding obligations relating to restricted funding commitments 

Reserves are monitored through regular management accounts and cash flow forecasts and are reviewed throughout the year by the Trustees. 

At 31 March 2026, total funds carried forward were £80,279, of which £36,519 related to restricted funds, including project funding that contributes towards delivery-related staffing costs. The Trustees continue to manage reserves carefully and consider the gradual strengthening of unrestricted reserves an important part of maintaining the charity’s 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## TRUSTEES' REPORT (CONTINUED) 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

long-term resilience and stability. 

The Trustees are encouraged by the progress made during the year in reducing the overall deficit and improving cost recovery across charitable activities. 

## **d. Risk assessment** 

The Trustees have assessed the principal risks to which the charity is exposed and are satisfied that appropriate systems and controls are in place to manage and mitigate these risks. Risk management forms an integral part of governance, financial oversight and strategic planning. 

Risks are reviewed regularly by the Senior Management Team and Trustees through management reporting, financial monitoring, cash flow forecasting and formal review of the charity’s risk register. 

## F **inancial sustainability and income generation** 

The most significant risk facing the charity is securing sufficient sustainable income, particularly unrestricted income, to support core staffing and operating costs in an increasingly competitive funding environment. 

Mitigation: The Trustees continue to prioritise income diversification across grants, charitable activities, fundraising, donations, legacies, in-memory giving and corporate support. Financial performance and cash flow are closely monitored, with contingency planning in place where required. 

## **Cost pressures and economic conditions** 

Rising costs and wider economic pressures continue to affect the charity, its freelance musicians, volunteers, partners and supporters. 

Mitigation: Expenditure is closely monitored and regularly reviewed to ensure resources are used effectively while maintaining quality, accessibility and impact. 

## **Operational delivery and workforce capacity** 

The charity operates with a small core team supported by freelance professional musicians and volunteers. Maintaining workforce capacity, wellbeing and resilience remains important to sustaining delivery and future growth. 

Mitigation: The charity operates a lean and flexible staffing model with low core overheads, supported by trusted freelance specialists in key areas including communications and digital delivery. Flexible working, strong communication, collaborative working practices, and ongoing training help support staff wellbeing, strengthen resilience, and maintain high-quality delivery. 

## **Reputation, safeguarding and compliance** 

Maintaining high standards of safeguarding, governance, service quality and regulatory compliance remains essential to protecting the charity’s reputation and public trust. 

Mitigation: Policies, procedures and training are regularly reviewed to ensure compliance with legal, regulatory and safeguarding responsibilities. Governance, quality assurance and operational processes are supported through the charity’s ISO 9001-certified Quality Management System, which is subject to twice-yearly external inspection and review, helping ensure robust standards, accountability and continuous improvement across the organisation. 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## TRUSTEES' REPORT (CONTINUED) 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **e. Going concern statement** 

The Trustees have assessed the charity’s financial position, current performance, approved budgets, cash flow forecasts and anticipated income for the period extending at least twelve months from the date of approval of these financial statements. 

In making this assessment, the Trustees have considered the charity’s financial performance, current management accounts, approved budgets, detailed cash flow forecasts to March 2027 and March 2028, anticipated income, and a range of operational scenarios including prudent assumptions around income generation and expenditure. 

The Trustees recognise the continued financial challenges facing the charity, particularly in relation to generating sufficient unrestricted income to support core operating costs. However, they are encouraged by the significant progress made during the year in strengthening the charity’s financial position and improving the sustainability of its delivery model. 

In particular, the charity has materially reduced its overall deficit during the year and improved cost recovery across charitable activities. Community-based sessions are now largely operating at or near full cost recovery, while care-based delivery has become significantly more financially sustainable through pricing reviews, improved scheduling, and clearer contribution expectations with partners. 

The Trustees have also approved a clear and costed strategic plan focused on strengthening long-term financial resilience through a balanced income model. This includes continued growth in earned income, expansion of established funded programmes including Choirs That Care, development of strategic grant-funded projects, and increased unrestricted income through fundraising, appeals, challenge events, donations, in-memory giving and legacy support. 

The Trustees are satisfied that these income streams, together with continued financial oversight, prudent cost control, and regular monitoring of forecasts and cash flow, provide a realistic and credible basis for future operations. 

Having considered all relevant factors, the Trustees believe the charity has appropriate plans and controls in place to manage its financial position and operational delivery. 

Accordingly, the Trustees consider it appropriate to prepare the financial statements on a going concern basis. 

## _**Structure, governance and management**_ 

## **a. Constitution** 

Since its inception in 1999. Lost Chord UK is a company limited by guarantee, incorporated on 10 June 2003 and registered as a charity on 11 September 2003. It is governed by its Articles of Association, which set out the charity’s objects and powers in line with its founding purposes. The organisation began in 1999 as a project under Voluntary Action Rotherham, delivering community-based music activity before incorporation as a charitable company. 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## TRUSTEES' REPORT (CONTINUED) 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **Structure, governance and management (continued)** 

## **b. Methods of appointment or election of Trustees** 

Trustees, who also serve as directors of the company, are appointed through a skills-based recruitment process designed to ensure the Board retains a balanced range of knowledge, experience, and expertise relevant to the charity’s work and development. Candidates are considered in line with the charity’s needs, strategic direction, and values. Appointments are formally approved by Board resolution and recorded in the minutes. All Trustees receive a structured induction on appointment and are supported through ongoing governance training to ensure they are equipped to carry out their responsibilities effectively. 

## **c. Organisational structure and decision-making policies** 

Day-to-day management is delegated to the Chief Executive, who reports regularly to the Board on operational delivery, financial performance, and strategic progress. The Board meets quarterly, with additional meetings convened where required. These meetings provide oversight of performance, risk management, financial position, and the delivery of the charity’s objectives. Policies and procedures are reviewed regularly to ensure they remain effective, appropriate, and compliant with current requirements and good practice. 

## **d. Transparency in Trustee Remuneration** 

Lost Chord UK Trustees do not receive any remuneration for their role in governing the charity. Any reasonable expenses incurred in the course of their duties may be reimbursed in line with the charity’s expenses policy. All Trustees are required to declare any potential conflicts of interest and withdraw from any discussion or decision-making where a conflict arises. The Board ensures that all decisions are taken solely in the best interests of the charity and its beneficiaries, and that all declarations are properly recorded in the minutes. 

## **Members' liability** 

The members of the charitable company guarantee to contribute an amount not exceeding £1 to the assets of the charitable company in the event of it being wound up while they are members, or within one year after they cease to be members. 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## TRUSTEES' REPORT (CONTINUED) 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **Statement of Trustees' responsibilities** 

The Trustees (who are also the directors of the charity for the purposes of company law) are responsible for preparing the Trustees' report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). 

Company law requires the Trustees to prepare financial statements for each financial . Under company law, the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charity and of its incoming resources and application of resources, including its income and expenditure, for that period. In preparing these financial statements, the Trustees are required to: 

- select suitable accounting policies and then apply them consistently; 

- observe the methods and principles of the Charities SORP (FRS 102); 

- make judgements and accounting estimates that are reasonable and prudent; 

- state whether applicable UK Accounting Standards (FRS 102) have been followed, subject to any material departures disclosed and explained in the financial statements; 

- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in business. 

The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the charity's transactions and disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

Approved by order of the members of the board of Trustees and signed on their behalf by: 


**B W Frith** Signer ID: 38I6IY8NBD... Trustee Date: 19/07/2026 GMT 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## INDEPENDENT EXAMINER'S REPORT 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **Independent examiner's report to the Trustees of Lost Chord UK ('the charity')** 

I report to the charity Trustees on my examination of the accounts of the charity for the year ended 31 March 2026. 

## **Responsibilities and basis of report** 

As the Trustees of the charity (and its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Charities and Trustee Investment (Scotland) Act 2005 ('the 2005 Act'), the Charities Accounts (Scotland) Regulations 2006 (as amended) ('the 2006 Accounts Regulations') and the Companies Act 2006 ('the 2006 Act'). You are satisfied that the accounts of the charity are not required by charity or company law to be audited and have chosen instead to have an independent examination. 

Having satisfied myself that the accounts of the charity are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of the charity's accounts carried out under section 44(1)(c) of the 2005 Act and section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examination I have followed the requirements of Regulation 11 of the 2006 Accounts Regulations and the Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act. 

## **Independent examiner's statement** 

Since the charity is required by company law to prepare its accounts on an accruals basis and is registered as a charity in Scotland your examiner must be a member of a body listed in Regulation 11(2) of the Charities Accounts (Scotland) Regulations 2006 (as amended). I can confirm that I am qualified to undertake the examination because I am a registered member of ACCA, which is one of the listed bodies. 

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe in any material respect: 

1. accounting records were not kept in respect of the charity as required by section 386 of the 2006 Act and Regulation 4 of the 2006 Accounts Regulations; or 

2. the accounts do not accord with those records and with the accounting requirements of Regulation 8 of the 2006 Accounts Regulations; or 

3. the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'true and fair' view which is not a matter considered as part of an independent examination; or 

4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities [applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)]. 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

INDEPENDENT EXAMINER'S REPORT (CONTINUED) _FOR THE YEAR ENDED 31 MARCH 2026_ 

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. 


Signed: Rachel Heath 

Signer ID: WKOLTHN6RI... 

Dated: 20/07/2026 GMT FCCA DChA 

BHP Professional Service Limited Albert Works Sidney Street Sheffield S1 4RG 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT) _FOR THE YEAR ENDED 31 MARCH 2026_ 

|**Note**<br>**Income from:**<br>Donations and legacies<br>4<br>Charitable activities<br>5<br>Investments<br>6<br>**Total income**<br>**Expenditure on:**<br>Raising funds<br>7<br>Charitable activities<br>8<br>**Total expenditure**<br>**Net movement in funds**<br>**Reconciliation of funds:**<br>Total funds brought forward<br>Net movement in funds<br>**Total funds carried forward**<br>17|**Unrestricted**<br>**funds**<br>**2026**<br>**£**<br>**28,715**<br>**37,822**<br>**1,351**<br>**67,888**<br>**13,229**<br>**129,328**<br>**142,557**<br>**(74,669)**<br>**118,429**<br>**(74,669)**<br>**43,760**|**Restricted**<br>**funds**<br>**2026**<br>**£**<br>**39,910**<br>**-**<br>**-**<br>**39,910**<br>**-**<br>**9,378**<br>**9,378**<br>**30,532**<br>**5,987**<br>**30,532**<br>**36,519**|**Total**<br>**funds**<br>**2026**<br>**£**<br>**68,625**<br>**37,822**<br>**1,351**<br>**107,798**<br>**13,229**<br>**138,706**<br>**151,935**<br>**(44,137)**<br>**124,416**<br>**(44,137)**<br>**80,279**|Total<br>funds<br>2025<br>£<br>57,443<br>43,327<br>3,219|
|---|---|---|---|---|
|||||103,989<br>14,368<br>192,143|
|||||206,511<br>(102,522)<br>226,938<br>(102,522)|
|||||124,416|



The Statement of financial activities complies with the requirements for an income and expenditure account under the Companies Act 2006 and includes all gains and losses recognised in the year. 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

REGISTERED NUMBER: 04793062 

## BALANCE SHEET 

_AS AT 31 MARCH 2026_ 

|**Note**<br>**Fixed assets**<br>Tangible assets<br>14<br>**Current assets**<br>Debtors<br>15<br>Cash at bank and in hand<br>**Current liabilities**<br>Creditors: amounts falling due within one year<br>16<br>**Net current assets**<br>**Total assets less current liabilities**<br>**Total net assets**<br>**Charity funds**<br>Restricted funds<br>17<br>Unrestricted funds<br>17<br>**Total funds**|**13,637**<br>**74,564**<br>**88,201**<br>**(7,922)**|**2026**<br>**£**<br>**-**<br>**-**<br>**80,279**<br>**80,279**<br>**80,279**<br>**36,519**<br>**43,760**<br>**80,279**|22,171<br>107,300<br>129,471<br>(5,055)|2025<br>£<br>-|
|---|---|---|---|---|
|||||-<br>124,416|
|||||124,416|
||||||
|||||124,416|
|||||5,987<br>118,429|
||||||
|||||124,416|



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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

REGISTERED NUMBER: 04793062 

## BALANCE SHEET (CONTINUED) 

_AS AT 31 MARCH 2026_ 

The charity was entitled to exemption from audit under section 477 of the Companies Act 2006. 

The members have not required the company to obtain an audit for the year in question in accordance with section 476 of Companies Act 2006. 

The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and preparation of financial statements. 

The financial statements have been prepared in accordance with the provisions applicable to entities subject to the small companies regime. 

The financial statements were approved and authorised for issue by the Trustees and signed on their behalf by: 


Signer ID: 38I6IY8NBD... 

**B W Frith** 

(Chair of Trustees) Date: 19/07/2026 GMT 

The notes on pages 24 to 36 form part of these financial statements. 

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**(A company limited by guarantee)** 

## **LOST CHORD UK** 

## NOTES TO THE FINANCIAL STATEMENTS 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **1. General information** 

Lost Chord UK is a private company limited by guarantee incorporated in England and Wales and a charity registered in England & Wales and Scotland. The registered office is The Wesley Centre, Blyth Road, Maltby, Rotherham, S66 8JD. 

## **2. Accounting policies** 

## _**2.1 Basis of preparation of financial statements**_ 

The financial statements have been prepared in accordance with the Charities SORP (FRS 102) - Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006. 

The financial statements are prepared in sterling, which is the functional currency of the charity and are rounded to the nearest £. 

Lost Chord UK meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy. 

## _**2.2 Going concern**_ 

The Trustees have assessed the charity’s financial position, current performance, approved budgets, cash flow forecasts and anticipated income for the period extending at least twelve months from the date of approval of these financial statements. 

In making this assessment, the Trustees have considered the charity’s financial performance, current management accounts, approved budgets, detailed cash flow forecasts to March 2027 and March 2028, anticipated income, and a range of operational scenarios including prudent assumptions around income generation and expenditure. 

The Trustees recognise the continued financial challenges facing the charity, particularly in relation to generating sufficient unrestricted income to support core operating costs. However, they are encouraged by the significant progress made during the year in strengthening the charity’s financial position and improving the sustainability of its delivery model. 

In particular, the charity has materially reduced its overall deficit during the year and improved cost recovery across charitable activities. Community-based sessions are now largely operating at or near full cost recovery, while care-based delivery has become significantly more financially sustainable through pricing reviews, improved scheduling, and clearer contribution expectations with partners. 

The Trustees have also approved a clear and costed strategic plan focused on strengthening long-term financial resilience through a balanced income model. This includes continued growth in earned income, expansion of established funded programmes including Choirs That Care, development of strategic grantfunded projects, and increased unrestricted income through fundraising, appeals, challenge events, donations, in-memory giving and legacy support. 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## NOTES TO THE FINANCIAL STATEMENTS 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **2. Accounting policies (continued)** 

## _**2.2 Going concern (continued)**_ 

The Trustees are satisfied that these income streams, together with continued financial oversight, prudent cost control, and regular monitoring of forecasts and cash flow, provide a realistic and credible basis for future operations. 

Having considered all relevant factors, the Trustees believe the charity has appropriate plans and controls in place to manage its financial position and operational delivery. 

Accordingly, the Trustees consider it appropriate to prepare the financial statements on a going concern basis. 

## _**2.3 Income**_ 

All income is recognised once the charity has entitlement to the income, it is probable that the income will be received and the amount of income receivable can be measured reliably. 

The recognition of income from legacies is dependent on establishing entitlement, the probability of receipt and the ability to estimate with sufficient accuracy the amount receivable. Evidence of entitlement to a legacy exists when the charity has sufficient evidence that a gift has been left to them (through knowledge of the existence of a valid will and the death of the benefactor) and the executor is satisfied that the property in question will not be required to satisfy claims in the estate. Receipt of a legacy must be recognised when it is probable that it will be received and the fair value of the amount receivable, which will generally be the expected cash amount to be distributed to the charity, can be reliably measured. 

Grants are included in the statement of financial activities on a receivable basis. The balance of income received for specific purposes but not expended during the period is shown in the relevant funds on the balance sheet. Where income is received in advance of entitlement of receipt, its recognition is deferred and included in creditors as deferred income. Where entitlement occurs before income is received, the income is accrued. 

Income tax recoverable in relation to investment income is recognised at the time the investment income is receivable. 

## _**2.4 Expenditure**_ 

Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is classified by activity. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly to that activity. 

Expenditure on raising funds includes all expenditure incurred by the charity to raise funds for its charitable purposes and includes costs of all fundraising activities events and non-charitable trading. 

Expenditure on charitable activities is incurred on directly undertaking the activities which further the charity's objectives, as well as any associated support costs. 

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**(A company limited by guarantee)** 

## **LOST CHORD UK** 

## NOTES TO THE FINANCIAL STATEMENTS 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **2. Accounting policies (continued)** 

## _**2.4 Expenditure (continued)**_ 

All expenditure is inclusive of irrecoverable VAT. 

## _**2.5 Interest receivable**_ 

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the institution with whom the funds are deposited. 

## _**2.6 Taxation**_ 

The company is considered to pass the tests set out in Sch. 6, para. 1 of the Finance Act 2010 and therefore it meets the definition of a charitable company for UK corporation tax purposes. Accordingly, the company is potentially exempt from taxation in respect of income or capital gains received within categories covered by Pt. 11, Ch. 3 of the Corporation Tax Act 2010 or s. 256 of the Taxation of Chargeable Gains Act 1992, to the extent that such income or gains are applied exclusively to charitable purposes. 

## _**2.7 Tangible fixed assets and depreciation**_ 

Tangible fixed assets are capitalised and recognised when future economic benefits are probable and the cost or value of the asset can be measured reliably. 

Tangible fixed assets are initially recognised at cost. After recognition, under the cost model, tangible fixed assets are measured at cost less accumulated depreciation and any accumulated impairment losses. All costs incurred to bring a tangible fixed asset into its intended working condition should be included in the measurement of cost. 

Depreciation is charged so as to allocate the cost of tangible fixed assets less their residual value over their estimated useful lives. 

Depreciation is provided on the following basis: 

Computer equipment 

- 

33% straight line 

## _**2.8 Debtors**_ 

Trade and other debtors are recognised at the settlement amount after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due. 

## _**2.9 Cash at bank and in hand**_ 

Cash at bank and in hand includes cash and short-term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account. 

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**(A company limited by guarantee)** 

## **LOST CHORD UK** 

## NOTES TO THE FINANCIAL STATEMENTS 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **2. Accounting policies (continued)** 

## _**2.10 Liabilities and provisions**_ 

Liabilities are recognised when there is an obligation at the balance sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably. 

Liabilities are recognised at the amount that the charity anticipates it will pay to settle the debt or the amount it has received as advanced payments for the goods or services it must provide. 

Provisions are measured at the best estimate of the amounts required to settle the obligation. Where the effect of the time value of money is material, the provision is based on the present value of those amounts, discounted at the pre-tax discount rate that reflects the risks specific to the liability. The unwinding of the discount is recognised in the statement of financial activities as a finance cost. 

## _**2.11 Financial instruments**_ 

The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method. 

## _**2.12 Employee benefits and pensions**_ 

The cost of any unused holiday entitlement is recognised in the period in which the employee's services are received. 

Termination benefits are recgonised immediately as an expense when the charity is demonstrably committed to terminate the employment of an emplyee or to provide termination benefits. 

Payments to defined contribution retirement schemes are charges as an expense as they fall due. 

## _**2.13 Fund accounting**_ 

General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the charity and which have not been designated for other purposes. 

Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the charity for particular purposes. The costs of raising and administering such funds are charged against the specific fund. The aim and use of each restricted fund is set out in the notes to the financial statements. 

Investment income, gains and losses are allocated to the appropriate fund. 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## NOTES TO THE FINANCIAL STATEMENTS 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

_**3.**_ **Critical accounting estimates and areas of judgement** 

Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. 

Critical accounting estimates and assumptions: 

The charity makes estimates and assumptions concerning the future. The resulting accounting estimates and assumptions will, by definition, seldom equal the related actual results. There are no estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year. 

## **4. Income from donations and legacies** 

|Donations<br>Legacies<br>Grants<br>Total 2025|**Unrestricted**<br>**funds**<br>**2026**<br>**£**<br>15,122<br>13,593<br>-<br>28,715<br>47,392|**Restricted**<br>**funds**<br>**2026**<br>**£**<br>2,116<br>-<br>37,794<br>39,910<br>10,051|**Total**<br>**funds**<br>**2026**<br>**£**<br>**17,238**<br>**13,593**<br>**37,794**<br>**68,625**<br>57,443|Total<br>funds<br>2025<br>£<br>28,539<br>20,049<br>8,855|
|---|---|---|---|---|
|||||57,443|
||||||



## **5. Income from charitable activities** 

|Interactive musical sessions<br>Total 2025|**Unrestricted**<br>**funds**<br>**2026**<br>**£**<br>37,822<br>43,327|**Total**<br>**funds**<br>**2026**<br>**£**<br>**37,822**<br>43,327|Total<br>funds<br>2025<br>£<br>43,327|
|---|---|---|---|
|||||



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Document ID: 1566253632eb8eb275c5ad6fbb71bf84c275f3c542037a306cb0b9bbefb00937 



## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## NOTES TO THE FINANCIAL STATEMENTS 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **6. Investment income** 

|Interest receivable<br>Total 2025|**Unrestricted**<br>**funds**<br>**2026**<br>**£**<br>1,351<br>3,219|**Total**<br>**funds**<br>**2026**<br>**£**<br>**1,351**<br>3,219|Total<br>funds<br>2025<br>£<br>3,219|
|---|---|---|---|
|||||



## **7. Expenditure on raising funds** 

|Website maintenance and software<br>Printing<br>Events costs<br>Merchandise costs<br>Online fundraising fees<br>Total 2025|**Unrestricted**<br>**funds**<br>**2026**<br>**£**<br>7,309<br>242<br>4,420<br>466<br>792<br>13,229<br>14,368|**Total**<br>**funds**<br>**2026**<br>**£**<br>**7,309**<br>**242**<br>**4,420**<br>**466**<br>**792**<br>**13,229**<br>14,368|Total<br>funds<br>2025<br>£<br>9,014<br>521<br>3,981<br>191<br>661|
|---|---|---|---|
||||14,368|
|||||



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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## NOTES TO THE FINANCIAL STATEMENTS 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

**8. Analysis of expenditure on charitable activities** 

## _**Summary by fund type**_ 

|Charitable activities expenditure<br>Total 2025<br>Charitable activities expenditure<br>Total 2025<br>**Analysis of direct costs**<br>Musician fees<br>Musician travel costs<br>Other direct costs|**Unrestricted**<br>**funds**<br>**2026**<br>**£**<br>129,328<br>188,079<br>**Activities**<br>**undertaken**<br>**directly**<br>**2026**<br>**£**<br>53,360<br>97,831|**Restricted**<br>**funds**<br>**2026**<br>**£**<br>9,378<br>4,064<br>**Support costs**<br>**2026**<br>**£**<br>85,346<br>94,312|**Total**<br>**2026**<br>**£**<br>**138,706**<br>192,143<br>**Total**<br>**funds**<br>**2026**<br>**£**<br>**138,706**<br>192,143<br>**Total**<br>**funds**<br>**2026**<br>**£**<br>**48,704**<br>**3,953**<br>**703**<br>**53,360**|Total<br>2025<br>£<br>192,143|
|---|---|---|---|---|
|||||Total<br>funds<br>2025<br>£<br>192,143|
|||||Total<br>funds<br>2025<br>£<br>83,914<br>10,695<br>3,222|
|||||97,831|



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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## NOTES TO THE FINANCIAL STATEMENTS 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

**. Analysis of expenditure by activities (continued)** 

## **Analysis of support costs** 

|Staff costs<br>Bank fees<br>Insurance<br>Office expenses<br>IT support<br>Staff travel & accommodation<br>Telephone & internet<br>Working from home allowance<br>Bad debt write off<br>Governance costs (note 9)|**Total**<br>**funds**<br>**2026**<br>**£**<br>**74,849**<br>**1,190**<br>**366**<br>**710**<br>**710**<br>**1,036**<br>**422**<br>**594**<br>**-**<br>**5,469**<br>**85,346**|Total<br>funds<br>2025<br>£<br>80,566<br>1,690<br>582<br>733<br>2,390<br>1,016<br>566<br>516<br>500<br>5,753|
|---|---|---|
|||94,312|



## **9. Governance costs** 

|Accountancy and independent examination<br>Trustees' meeting costs<br>Trustees and impact<br>HR and payroll|**Unrestricted**<br>**funds**<br>**2026**<br>**£**<br>3,854<br>130<br>1,367<br>118<br>5,469|**Total**<br>**funds**<br>**2026**<br>**£**<br>**3,854**<br>**130**<br>**1,367**<br>**118**<br>**5,469**|Total<br>funds<br>2025<br>£<br>3,704<br>144<br>1,725<br>180|
|---|---|---|---|
||||5,753|



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**(A company limited by guarantee)** 

## **LOST CHORD UK** 

## NOTES TO THE FINANCIAL STATEMENTS 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **10. Independent examiner's remuneration** 

||**2026**|2025|
|---|---|---|
||**£**|£|
|Fees payable to the charity's independent examiner for the independent|||
|examination of the charity's annual accounts|**2,890**|2,805|



## **11. Staff costs** 

|Wages and salaries<br>Social security costs<br>Contribution to defined contribution pension schemes<br>Work from home allowance|**2026**<br>**£**<br>**73,322**<br>**-**<br>**1,527**<br>**594**<br>**75,443**|2025<br>£<br>75,954<br>2,971<br>1,641<br>516|
|---|---|---|
||||
|||81,082|



The average number of persons employed by the charity during the year was as follows: 

|**2026**|2025|
|---|---|
|**No.**|No.|
|**2**|2|



No employee received remuneration amounting to more than £60,000 in either year. 

The gross remuneration of the key management personnel during the year was £74,848 (2025: £80,566). The key management personnel is deemed to be the Chief Executive and the Operations Manager. 

## **12. Pension commitments** 

Pension costs are accounted for in accordance with FRS102. Pension costs charged in the financial statements are £1,527 (2025: £1,641) representing the contributions payable by the charity during the year ended 31 March 2026. There were contributions totalling £114 (2025: £137) outstanding at the year end. 

## **13. Trustees' remuneration and expenses** 

During the year, no Trustees received remuneration or other benefits (2025: £nil). 

No expenses have been paid in the year to the trustees (2025: £nil). Donations totalling £nil were received from the trustees in the year (2025: £nil). 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## NOTES TO THE FINANCIAL STATEMENTS 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

|**14.**<br>**Tangible fixed assets**<br>**_Cost_**<br>At 1 April 2025<br>At 31 March 2026<br>**_Depreciation_**<br>At 1 April 2025<br>At 31 March 2026<br>**_Net book value_**<br>At 31 March 2026<br>At 31 March 2025<br>**15.**<br>**Debtors**|**Computer**<br>**equipment**<br>**£**<br>**4,384**|
|---|---|
||**4,384**|
||**4,384**|
||**4,384**|
||**-**|
||-|
|||



|Trade debtors<br>Prepayments and accrued income|**2026**<br>**£**<br>**150**<br>**13,487**<br>**13,637**|2025<br>£<br>2,795<br>19,376<br>22,171|
|---|---|---|



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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## NOTES TO THE FINANCIAL STATEMENTS 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **16. Creditors: Amounts falling due within one year** 

|Trade creditors<br>Other creditors<br>Accruals and deferred income|**2026**<br>**£**<br>**1,071**<br>**140**<br>**6,711**<br>**7,922**|2025<br>£<br>921<br>164<br>3,970|
|---|---|---|
||||
|||5,055|



## **17. Statement of funds** 

|**Statement of funds - current year**<br>**_Unrestricted funds_**<br>General funds<br>**_Restricted funds_**<br>South Yorkshire Community Foundation<br>Hull & East Riding Charitable Trust<br>Sarah Nulty Power of Music<br>The ASAMAA Charitable Trust<br>The Boulding Foundation<br>National Lottery Community Fund<br>Other restricted funds<br>**_Total of funds_**|**Balance at 1**<br>**April 2025**<br>**£**<br>**118,429**<br>**2,587**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**3,400**<br>**5,987**<br>**124,416**|**Income**<br>**£**<br>**67,888**<br>**-**<br>**3,000**<br>**1,920**<br>**5,000**<br>**4,200**<br>**20,000**<br>**5,790**<br>**39,910**<br>**107,798**|**Expenditure**<br>**£**<br>**(142,557)**<br>**(2,587)**<br>**-**<br>**(441)**<br>**-**<br>**-**<br>**-**<br>**(6,350)**<br>**(9,378)**<br>**(151,935)**|**Balance at 31**<br>**March 2026**<br>**£**<br>**43,760**|
|---|---|---|---|---|
|||||**-**<br>**3,000**<br>**1,479**<br>**5,000**<br>**4,200**<br>**20,000**<br>**2,840**|
|||||**36,519**|
|||||**80,279**|



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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## NOTES TO THE FINANCIAL STATEMENTS 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **17. Statement of funds (continued)** 

## **Statement of funds - prior year** 

|**_Unrestricted funds_**<br>General funds<br>**_Restricted funds_**<br>South Yorkshire Community Foundation<br>Other restricted funds<br>**_Total of funds_**|Balance at<br>1 April 2024<br>£<br>226,938<br>-<br>-<br>-<br>226,938|Income<br>£<br>93,938<br>3,405<br>6,646<br>10,051<br>103,989|Expenditure<br>£<br>(202,447)<br>(818)<br>(3,246)<br>(4,064)<br>(206,511)|Balance at<br>31 March<br>2025<br>£<br>118,429|
|---|---|---|---|---|
|||||2,587<br>3,400|
|||||5,987|
|||||124,416|



**South Yorkshire Community Foundation -** Funding to deliver community singalong sessions at various venues across Rotherham. 

**Hull & East Riding Charitable Trust** - To support four interactive dementia accessible music concerts 

**Sarah Nulty Power of Music** - To support one year of Community Chorus sessions at SYFR, Sheffield 

**The ASAMAA Charitable Trust  -** To support Generations in Tune pilot project in West Yorkshire 

**The Boulding Foundation -** To support 12 sessions at Bluebell Wood Children's Hospice 

**The National Lottery Community Fund** - To support the costs associated with 10 Choirs that Care across the UK 

**Other restricted funds -** Other funding received for specific music sessions or for sessions in specific areas. 

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## **LOST CHORD UK** 

## **(A company limited by guarantee)** 

## NOTES TO THE FINANCIAL STATEMENTS 

_FOR THE YEAR ENDED 31 MARCH 2026_ 

## **18. Analysis of net assets between funds** 

## **Analysis of net assets between funds - current year** 

|Current assets<br>Creditors due within one year<br>**_Total_**|**Unrestricted**<br>**funds**<br>**2026**<br>**£**<br>48,439<br>(4,679)<br>43,760|**Restricted**<br>**funds**<br>**2026**<br>**£**<br>39,762<br>(3,243)<br>36,519|**Total**<br>**funds**<br>**2026**<br>**£**<br>**88,201**<br>**(7,922)**<br>**80,279**|
|---|---|---|---|



## **Analysis of net assets between funds - prior year** 

|Current assets<br>Creditors due within one year<br>**_Total_**|Unrestricted<br>funds<br>2025<br>£<br>123,484<br>(5,055)<br>118,429|Restricted<br>funds<br>2025<br>£<br>5,987<br>-<br>5,987|Total<br>funds<br>2025<br>£<br>129,471<br>(5,055)<br>124,416|
|---|---|---|---|



## **19. Related party transactions** 

No related party transactions have taken place during the year (2025: none). 

## **20. Contingent asset** 

Following the year end, the charity was notified of its entitlement to a residuary legacy. Probate had been granted prior to the year end and an initial payment was received after 31 March 2026. Further payments are expected as estate assets are realised. Due to uncertainty regarding final valuations and timing of distributions, no additional amount has been recognised beyond income considered sufficiently certain at the date of approval of these accounts. 

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