Company registration number.. 04610839 Charity ragistration num￿r.. 1099202 Warren House Group At Dartington Roport of the Trustees and Con8011datsd Flnandal Statomants for the Ygar Ended 31 March 2024 WESTCOTTS CHARfi*io ACCOUMTAIITS A •usIMI•• Apvls Warren House Group At Dartington Contents Reference and Adminlstratlve Detail$ Trustees, Reptsrt 2to8 Independent Auditors, Report 91011 Consolidatsd Statement of Finanoal Actiwb08 12 Conwlidat¥d Balarlce Sho8t 13 Bal8nce Sh 14 Con801idated Stslement of Cash FI¢M8 15 Note8 10 the Flnondal Stslements 161031 Warren House Group At Dartlngton Roforence and Admlnlstratlve Detalls Company ReqlJtratlon Numbor 04610839 Charity R•gistration Number 1099202 Roglstsrnd Offlce Lower Ground Floor Hlgher Mi11s Bu¢kfa$t Abbey BuckfaBlleigh Devon TQ11 OEE Tru8tg08 R M Dobson, Chalr of Trugts88 D C Archibald, Senior Independent Dlrector D O•rby8hlr• S M Gat&8 J R Glover, Honorary Trèa8urar PJGrfgg L Hendry M Neophyttsj C Patrfck, IR•$ign•d on 11 March 20241 L M Patrontasch H C Slo&aart Audltorn Wo8lcA)tt8 ISWI LLP Plym Hou#e 3 Longbridgo Road Marsh Mill8 Plymouth Devon PL6 6LT 8ollcltorn Browne Jacobson l Manor Court Dix's Field Exeter Devon EX1 1UP Page 1 Warron House Group At Dartington Trustees. Report The Iru$lee$ who are also dlre¢lors of the tharty for the pUrp￿eS of the Companles Act 20￿. presènt their r8POrt with the financial statements of the charity for the year ènded 31 March 2024. The trustees have adopted the provisions of Accounllng and Repoty'ng by Charities.. Statement of Recommended Practice appllcablg lo ¢haritie$ preparing their accL)unt8 in accordance with th8 Finanaal R8porting Slandard applicable in the UK and Republic of Irdand {FRS 1021 (effective 1 January 20191. Me8#*go fr¢)m Ruth D¢b$on. Chalr of Trusto0s I'm proud of the work and impael the charity has a¢hieved thi$ year. The team has worked Ilrele551y lo support p8rtnefS Bnd communitias serving some of the most vulnerable children. young people and famili&s. The has ranged from work addresslng the root caus86 of youThJ people's mental health and wellbaing in rural and urban communities, through to co-designing innovats.ve sotyal housing solutions incorporating family support, mentsl health and employment opportunities. Yet the year has b88n undenlably challenging. The GoBt-of-Ilving cris1$ foll¢)wlng tho pandemic has impacltrd ¢hiK#ren and famllios hard, widening pra-existing inequalities and escalating ralos ol child poverty. This is boing fell by Children and families Sn many way8. including e18val8d rates of poor m8ntal health, widening early years and educalitsnal gaps and amploymenl and wder opportunititss for young p•ople ¢nlering adullhc*od. Tho public and charitable 8eclor has also been under enomious strain. struggling Wlth reduced and highly constrained financial resourceg and rising needsldemands. Unfortunat8ly, we've ob8eNed well-e81abllsthed r888arch, 88NIc8.dallvery and children's Infraslru¢tur• organi$alions being lorced to close this year. We have not bgen immung from the88 pro88ures, but through ye4rn of careful manag8m8nt and high-impact wwk, we are fortunate lo have robust resgrvos and a strong, resilient team to wèather thèse challen9es. This year, financial prassures across the sector resulted in us sustaining an income $hortfall in the early- to mid-part ol the year. However, we u8efJ our capacity and resource8 during IhS8 me lo consolidate our work and offgrings to advance Byslemic chan9e wblh publlc Sector and community partners. This work, and a Strong 14tter part of year places us in a strong and reyilienl position moving ft)￿ard. I'm deeply grateful lo the wh¢18 team for unwavering commitm8nt and innovative work. Led by our dynamic and dedicated CEO and Senior Management Team - th& whole l¢am has demonstrated creativity, adaptability and a sustalned eommltmenl to S•TvSng chlldren, young people, families and partner8. I'm also gratgful lo the cotrtribulions of our exceptional Board of Trustees and Company Oirèciors, who have demonslraled integrity, judiciou8 9ovèrnancè and commitment to our mission. We look forward •mbraang the opportunits'es for impact that a change In govemmenl wll no doubt bring and are in a strong position lo build on our learning about how lo address the fundamental challenges and 8ysleml¢ barrier8 that Qhildrnn, young pecple and families face, at a lim• nev•r mo needed. M•v4499 from Dr TIM Hobh. CEO of the Gharlty A8 described by our Chair, the current context is incredibly challenging for mony Children, famili¥$, ommunrties and public sector professionals that serve them. Sustained impacts from the recent pandemic. the current Cosl-of-living ￿$18. hsing r8tos of thild poverty, and sy8temlc raa8m and mar9inalisatlon of many groups are all evident. 11 follow8 that thè chaSlenges faced by families, communthes and public services are complex and mulli-fac8ted, and require a systemic response. Pag& 2 Warron House Group At Dartington Trusteos. Roport Thls 18 where our Integrated Approach stralggy from 2022 ha$ been ￿MIng into its own. Throughout thè year and across our work, we have been able to draw upon and integrats a rangè of different viewng points, methods and 3pproa¢he$ to work with partners lo help our partners address the compley ch811èngeg that ¢hildran and familie$ fo￿. This indudes our foundational underpinnlng of robust social research and evidenrE, coupled with an increasing emphasis on hUMan.￿ntred design and sy8lems thinking approaches. You can read more about what Ihls has looke(I like in practic8, and th8 impact il has athieved in Ihls report. Suffice lo say that given the challenges and hardship faced by famill•$, ¢ommunrtie$ and public services - we have increasingly shifted emphas15 01 our work lo better understand and addre88 the r¢ot drfv&r8 of Chlldren and young p8ople's chall8ng8s. l am p4rticul4rty grateful lo the contrlbutk*n8 of our de(licated t¥8m, in parbcular, Scolland-based Directors Kata Tobin and Catherine-Rose Stocks4Rankin, who both moved on to new ¢hallonge$ during the year. A3 the 91aff team has changed shape, we also welcomed new colleagues. focuslng on fvrtt)er glrengthening core ¢apabiliUas in areas such 88 ovalualk)n of complex 8y5tsm change actlvlUg$ and data 8aenc8. Whllst the year wag challenging in temis of tho economic climate and income genoralion. we have effectSvely reojn81iluled and focuBed our work and 8tsrt 2024125 In a strong position to athieve an even gr&atar impact. wrth a change in government presenting different opportunities. we look fon￿Ord to our rol8 in advanclng 8y8t¢mic ch&nge lor children. famili88. communltles and publlc $ervlces. Obloc￿ve8 and •GtlvltJo Objects andalms The Warron Hou80 Group al Dartlngton IWHGI Is the registered name of the charity. 11 operates a trading subsidiary 'The Oartinglon Servicè De81gn Lab, a company INo.126138001 Ilmit8d by 8 single share which the Charlly wholly owns, 08rtlngton Sorllcè Oèslgn Llb: W8 are a research and d8sSgn am of the charlty dedicated to improving ￿rtCOmeS for chlldren and young people. We innovate lo ensure that research and evidence play8 a valued 8nd impactful rol• In the deyign 8nd implemenlalluin of servlces for Children and families. W8 work in dose p¥rtnershlp ¥￿t￿ those ¢ommi$$ioning, designing or delivering $erviceg for chlldren, Our work is grounded in data and 8vld•nee. as well as a deep understanding of public 8yslem$ and the diverse needs and community contexts tt)ey 8eNe. Wo brlng together exp8rt188 in Sodal research, service design, systems thinking and data saen￿. Our activllles Sndude chlldren's 88Mce8 8tr8tegy development, 88rvic¥ deslgn, raplddosign local Strategies addressing the social detem)in3nls of young people's mental health and wellbeing. DurirvJ this year we have consolidated a framèwod( lo support lo￿1 community and public systom partnorship$ to b8tt8r und8rstand and address the underfying drlvers of young pèopla's mental health and well￿.ng. We hava work•d Inl¥nsively a¢ro$$ different contexts Northern Devon and Newham enga9ing dirèctly ￿th young people and community partners to design a r8nge of innov*ive community response8 that we belng 8mbedded and tested in local contaxt. This approa0* will Ix core to much of ongolng systomic chango work in future years. lill A major programme of res8¥r¢h and d•gign with Young Livo8 vs Cancar lo develop an org8nisalional and $8ctor-wide Strategy to plug gaps In p8ychologlcal, emotional and $0¢181 Support for young people experiencing cancer. Thi8 large-8cale programme of work Includ•d In.deplh Co-design of research with young peoplo and famili9$ experiencing cancer, and implementation ol tho larg8St-scal8 gurvey in the UK ol young people's experiences ol ¢ancer. engaging over 1,500 childrtrn, young people and famllies. Thi8 work h88 Informed the design of cro$8-8ector 8lrglagy and collalx*ration to respond lo the flnding$. {iill Embeddlng our work 88 Leaming PBrtner for the £100m Thriving Mind8 progr8mme, In which UK Youth are supporting over 100 youth secttsr grantees lo bulld ¢apa¢lty an¢J capabilities for providing ment41 health supp)rt a8 part of their eora youth work activities. Our work is supporting the y¢ulh Sector to develop and embed mèntal health 8UPPOrt8 for young people in community and youth $ettings, which 1$ vital glven r181ng need8 and pr•g8ures cn m•ntal hoallh s￿10m5. {ivl Working wlh Grosvenor to lead 8ervlce deglgn and ctrprodu¢b'on of a hlghty innovatlve aedal houslng model lor young pgople lea￿ng care and vulnerabl8 families. The deslgn of this model Includgs hi9h quality housing combined with mental health and wellbeing support, practical life skills and employment and enlopreneudal Opportunit￿¥. W• l•d th• 'end.to.end' design of th18 model, whlch is now b8lng Implemented inidally in Cheyter. Warrnn House Group actlvltle8: In addition to supporting the actiwlits ol th8 Lab, the cl)8rfty 8180 publlshod eleven blog¥ Sharing learning and insights from our ￿Tk. I0￿81n9 on Ih¢m¢$ Such a$ youth voice in research and design, young people's mertsl hèalth, leaming from 8yStemic thange initiatives. systems thinklng and young people'$ expgrienoes of cancer. We have also further developed our own org8nisational approache¥ to build a culture of anti-raclst research and design, buikling the position paper published in 2021. This year we producèd a blog sharing our leaming and hosted a learning event for those working in th& $&ctor to share learning and slimulale further progresg, Thè tharlty 8180 established a new and progressive ethics review fvndtsn lo support acti￿1185 of the Dartington Service Design Lab, and our ￿l18boratIVe Partners. This involves considering all research and design a¢tivStie8 through a lens of prot8Ction and parliThpalion for young people, and 88fety, security and welfare for all those engaged. Page 4 Warren House Group At Dartlngton Trusto0$' Report Flnanclal rnvlew M8ssag8 from Treasurer- Joel Glov•r.' The 2024 trading period was one whlth ¢ontalned significant challenge5 for the Group and ujr financial delivery. Macroeconomic and $tw¢lural factors ￿1¢h have posed drfftcullie8 acro8$ the sector remained. To support our charitable goals and proceed confid•nUy along a trajectory of 3u8tsined financi81 stability strategic choices were made to Invest in capability and capacty. Thls Snduded developlng our bility to engage al greater depth with slrategio funders of our work. Financial performance and incom• genoralion were carefully monltorad through th• year by Execuuve and Non-Execulivè team. The impact of our Invegtments ￿re mixed. Financial Year 24 saw an 8% Incf8a$e in income generated, bul this did not mal¢h tho 16% increas• in cost baw. leading lo a redudion in t)vr carrlod forward resetves. Control of cost and c88h converslon remgln vltal finandal dlucbpllnes for th• Group, but ullimatety the fiscal SU￿￿5$ of the business will bts built on high quality dalivery for tsur 8takeholder8 leading lo Improvements in the lives of children 8nd young pgople. The Board'$ goal has a￿ayS baan to ensure adgquata flnancial reserve8 lo ensure that we deliver the aims of the charrty through uncertainty, complexity and ambiguty. and this goal r8maln8. The Board e8labllBh budg•t8 and a 8tratggic approach lo fin4nc•$ with th8 goal of a steady Increase In reserves that reflects the growing cost base of the oryani9otion, and the need to factor in th Inuoa8ed ¢ha518nys to the organisatlon and wider sector. A mal&rial contributor to our bollom-line position 18 thè provi8ion for pensions, The WHG hag for number of years offered 11$ 918ff a pen¥ir)n arr8ngemenl through the Unlvarsity superannua￿0￿ Schem• IUSS}. The late81 actuarial evaluation ol the USS has r8vealed a continuing deficit that the oharity musl recognist ils 8hare of. This is reflected in a provision in the 2023124 accounts of £103,562 12022123 £103,562). Mlhough il redu¢e$ the free ras8rv88 of the charlty, In c88h lemis, the ￿e1￿11th8 pald ov•r 15 years aB an annual ca8h conlilbLrtlon to the USS. The Flnance and Op8ralions SUb￿MMIttee of the Board meet monthly and conllnues to monltor the financial and risk profile of the ¢hanty throughout the year, ensudng a steady flnandal footing and accèptable level of financial dsk, balanctd again81 the thor￿ble alms and oty'ective5 of the ¢horlty. Overall, the chaTIty 1$ ￿11 placad to deliver ils charltable object1￿$ whil* also meeting the flnanc4al goals the Trustee8 have s81.. it will cenlinue to con8olldate its posltton in the sector 8nd achlgv• a positive impact for child￿n and familigs. Page 5 Warren House Group At Dartington Tr￿le08. R8port Polloy on resems In September 2023, the Trustee8 revRwed Its rè8erve8 poIIcy and ¢yJnduded that it needs lo have a minimum of 6 months of tho annual forecast exp8nditur8 in unrestricted reserv& with a targat level of 9 months up to a maximum of 15 rnonths. At 31 March 2024 the lgvel of unr8Strfctod funds, not already deslgnalod, amountsd to £978.018 12023.. £1,159,325). The rèsew 1gvol8 held at the year end, would Currently cover mcfe than the mlnimum r88erve leve18 required of £677,000 basad upon a calculats'on of 8 months of curr•n￿Y forecast operating è¥p#ndilur•. However, the reserves currently held are below the target level of 9 months 1£1,015kl and up to a maxlmum of 15 months. Investmone poll¢y and obJe¢tlves Unreslricled, undesignated funds arè held as cash in the bank and where appropriate money 18 placed on limed depo8lt to attract interest. Due lo the need lo manage large fluctuation6 in cash flow, no money Is currently pl8¢ed in any other Investment v¢hl¢le. This is kept undtsr ￿gUlar re¥iow. The TruBtees have thè power lo Invest the ¢harill8 money not Imm&dlately raqulred, for its oblect In any investment8, secudlle$ or property. Inv8slment powers can be delegated lo a financial eX￿rt provid8d that the financial expert IB.. An indlvldual who 1$ an authorised person wllhin the meaning of the Finanaal Service8 and Markets Act 2000.. or A Gompany or fim of repute whlch 18 an authortS8d or &xempl p•r8on wlthln the meaning of that Act except per8ons •xempl sololy by virtue of Artide 44 andlor Article 45 ol the Flnancial S8￿Ces and Markets Act 2000 lexemplionl order 2001. Structur•i gov•mMnc• •nd m*n4g•mènt N•eure of govemlng do¢um•nt The charity 18 controlled by 11$ governing document, a deed of trust. and constkutss a lim￿ed company, Ilmlted by guarantee, a8 defin8d by the Companlo8 Act 2006. The governin9 d¢xumenl$ of the charitable company are ils Memorandum ond Artides of Asyoclafjon. The Diractors who are Trustees of the eh8ri1y in officè dudng the year are Ilsled separately in the Legal and AdminS8lralive Informallon s8ctlon. In mid 2019 an independent review of tha govemance ol th8 charlty was undertaken and the outcomes ￿flected well on th& organisation. Of the mlnor efficiency and best prad¢e re¢ommendations pr•sent•d to the Board. all have now been adopted. The Tru8te88 meet four times a year wlh additional meetlngs being call8d as necessary vAth three sub committees delegated to 8UPPOrt tha charity at a more operational level thesa indude.. 111 Finance, Operations and Governance IFOGI,, lill Stratsgy and Impact., and Iliil People Subcommlttees. The d4y-tO-d8y m8n8gèment of the Charity 1$ the responsibility of the CEO. Rocrultment and•ppolntment of trustogs During 2023124. one Twslee retired from the 8oard. We are deeply grydleful for Carde Patrick. contribution during her time as a Trustee providing a wealth ol exper￿￿0 and und8rstanding of the Scottish care system and helping 8haptr th* diraetion of tha Charity. Page 6 Warren House Group At Dartington Trustees. Report Induetlon and tralnlng of trustees AJI Tmstees have received an enhanced OBS ched( as well as 8n eXten￿v•, rigorous and on*oing induction and training proce89 covaring such matters a$ awareness of a Trustee's ￿SpOnsIbIlIty, the govornin9 documonl. administrative procedures, the history and philosophical approach of the charity. hjl Trustee8 have received copies of the previous yearf8 Annual Relum report, accounts and a copy ol the Charity Commission leaflet 'The Essenual Tru$lo8'. What you ￿ed to knovl,. Trustee5 are also offered the opportunity to ongag• in training with exlemal organisation8, should they wish to take this up, Pay and remunoratlon pollcy Staff salaries and progression are implements(J uslng a salary bandlng Structw, supported by annual performance appraisal procèss. Fdlomring consultation, an outdated bonus 8¢home was abolished and 8 new non-contractual scheme called the Heakh and Wellbaing Alowance was implemented al the start of 2022123. Thig equbtsbl? approach provid88 a discrebonary quarterfy Stsff paym&nt de8lgned to support adlvltles or 8quSpment that promote staff health and w¥llb¥ing in support of a healthy workllife balance. Feedbad( on the scheme h89 proved positive, and il wll continue subject lo affordability. Major rl$k4 and manag•m•nt of tho¥• rlsks Th8 Trustees have considerèd the ri$k8 to whl¢h tha eh8rlty18 •XPO8ed and have established 8y8tem8 lor miligallng Iho8e rlsks. External risks have been minimised by the adoptlon of a naw 8trateglc plan. r8v18wed on quarterly basi8, which Includes a stratggy for $&¢urin9 funds from a wide range of 8ources. Intèrnal risks are minimi6ed by impleménting procedures for aulhori5ing Ir8ns8th'on8, projects elc, and lo en¥ur8 ¢on9i81enl qualty of delivery lor all operatlonal 8JPeCts of th• chgrity. The Tru8teo8 hava a ri8k-managemenl monilortng reglm& whith comprl$g$'. . A quarterly revlew of th• prindpg18etlvltles, ineluding rfsks 8nd uncortainUe8 that the L8b face.. An on-going review of poliaes, 8y$lem8 and proc•s898 by the Senior Management Team of the Lab to M￿gate th08e risks that are Identlfied.. The implementslion of procadures d8signed to minimije or mana9e any potenliol n•gab've impact on the cknarity Should idenlffied as rigk8 maleri4li$e. The princlpal risk ol finanrAal sustainability for the ¢h•rlty 1$ very dosely monitored and reviewed by the Honorary Treasurer monthly, and quarterfy by all Trustees. Attention also conunues to foctjg on non-finandal risks arising from safeguarding, GDPR, health and safety, r8puiation, security, onfidentiality, weffare, morale elc,, which a￿ supportod by robust policies and procedures as well a$ regular staff awareness updates. During 2023124 we have conts'nued to update and ￿f￿sh pollcle¥ lo ensure they provide effeth've support and rS8k management to th8 organlsalon. The Ch•rily have had du¥ rogard lo principals of recommended pr¥cts'¢e$ As sèt by the 'CharOty Governance Code, and have applied Ihe8e wherever pra¢ti¢abb and in decision making. Pogo 7 Warren House Group At Dartlngton Trustees. Report Statoment of tru8ts08' r•spon•ibiliti The trustees (who arn also thè dir•c*