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2021-03-31-accounts

Rpg56tered number: 04723614 Charrty numbor. 1098150 AGE UK DACORUM (A company limited by guardntee) TRUSTEES, REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

AGE UK DACORUM (A company Ilmlt•d by guarnnl••) CONTENTS Page Referen¢e and adminlstrative details of the Company¥ Its Trustees and advlsers Chairrnan's statement Trustees. report Indep8nd•nt audltofs report on the financial statements Statement of financial actlvities 3-11 12-16 .17 Balancè 8heot 18 ststement of cash flows 19 Notes to the financial ststsm$nts 20-36

AGE UK DACQRUM (A company Ilmlted by guarantee) REFERENCE AND ADMINISTRATIVE DETAILS OF THE COMPANY. ITS TRUSTEES AND ADVISERS FOR THE YEAR ENDED 31 MARCH 2021 Mr Peter Elsworth. ChaTman Mr Mike Devlin. Treasurer Mr Sean Bolton. Trustee Mr Paul Franc. TTUStee Mr LiaTn Gcod. Trustee Mr John King. Trustee Dr Joanna Lang. Trustee Ms Katherine ScutL Trustee Ms Betty Harris. Trustee (Resigned 4 February 2021) Company reg15tered numbor 04723614 Charity registered number 1098150 Regl8tered ¢ffice Half Moon Yd. HwJh Street Hemel Hempsteaj HertFordshire HP13AE Chief execuuve offlcar Mr David Pearca Independent audltor Hillier Hothins LLP Chartered Accountants Radius House 51 Clarendon Road Watford WD17 1HP Page I

AGE UK DACORUM (A ¢ompany Ilmltod by guarantsg) CHAIRMAN'S STATEMENT FOR THE YEAR ENDED 31 MARCH 2021 The chaiyman pre¥ents hi3 5Lilement fDf the yeav. Earfier this year rumblings of a seriou5 disease were arculating in the media and concerns of this were increasing daily. No one al this slage could have envisageJJ just how serious an impact CovTd-19 would have on our lives. At the end of March. these con￿m5 had lumed into reality as we d05ed our dubs and other serwces. Calls started coming in from dients, their relatives and friends as we entered into the first natyonal lod(down with people hawng lo seff-isolale. Suddenly communittes and organisalions like ours were setting up emergency shoppirbg and essential daily delweries. Contsct wa phone and technology, produThng actiMty packs, recrurting new volunteers to meet the increased demand for help needed, along with rtrshaping the way we could continue to support our most vulnerable dients became our new focus. Responding to this ￿S1$ was a rnassive chdlenge, I￿1 we were detemiined that AUKD would be there, as we have a￿ayS pmmised. when we are needed. New seNits5 such as the Shopping Sèrviee. bereavement and Covid-19 support netsvorks with the Hospital Aftercare Servi￿ king developed. Our active living and dementia clubs. befriending. handyperson. earty intervention. information and slgnposting being rwhaped to continue lo deliver our seNces. I cènnot stste highfy enough just hrxw wnazing OUT slaff and ￿lunteers were in stepping up and eTrsuTing oldeT people and their carers received the support they needed. I wa5 Inuedib￿ proud to be part of suth a wonderful organi5atron. With multiple leKkdowns and changing g¢)vemment guidelines rt has been a drffi￿1l Path for us lo plan a way ahead. However, we have ?tways taken a positwe wproath, that at some 5tsge we would overcome this pandemic. As such AUKD has been preparing for the time that we can start delivering servtces again. with a resource. infom7ation and technoEogy hub, flowers communty garden projecL chal tables and home technology support service being develo￿. A5 we got closer to the end of our finanual year the vaccination programme has helped to ease the pressure on communities and we are seeing a small retum to nomial lrfe as restrith.ons are lrfted. We know it IS going lo be a long road ahead as we ty to rwn our dubs and the other servi￿$ that we pmmded pr&lockdown and continue those that we developed durtng the pandemi Despite these challenges AUKD VMII be using its resetves to buikl upon the $eMces whtch have been so vital during the pandemic and VAII continue to be a major part Of our seNtces in the future. l also want to acknowledge those dients we have sadly lost Due lo ihe age range of people we work wilh. we are vsed to losing many of our friends, but the pandemic has taken more people from Lts than we expected. We 11 mi55 them all. Mr Peter Elswortr, Chairrrran Dale.. 4 June 2021 Page 2

AGE UK DACORUM (A company limited by guardntee) TRUSTEES. REPORT FOR THE YEAR ENDED 31 MARCH 2021 The Trustees presenl their annual report together with the audrted financial statements of Age UK Dacorum fDr the year 1 April 2020 to 31 March 2021. The Annual report seTves the purposes of both a Twstees. report and a directors, report under company Law. The TTUStees confirm thal the Annual report and financial statements of the charitable company cornply with the current slalulory requirements. the requirements of the charitable company's governing document and the provisions tsf the Statement of Recommended Practice ISORPI applicable to charitses prepartng their accounts in accordance with the Financ4al Reporting Standard applicable in the UK and Republrc of Ireland IFRS102} (effective 1 January 20191. Since the Company qualifies as small under section 382 of Ihe Ccffipanies Act 2006, the strateg￿ report required of medium and large companies under the Companies Act 2006 (Strategic Report and Directors, Report) Regulations 2013 has been omitted. Structure, Governance and Management . Organisational Structure Age UK Dacorum has a Board of Trustees ￿mprising of up to 8 members. The BoaTd meets quarterty and is responsible for the strategic direction and policy of the chaTity. The Company Secretary also sils on the committee birt has no voting rights. A Chief Executive is appointed by the trustees lo manage the day to day operab.ons and ensure that the charity meets its obl￿ations.T9 meet growing demands and ensure we had the capacity to meet these increased demands. the charity recruited an extra 8 staff. . Governing Document The organisation was first registered a5 an independent charity on 26th May 1993. On the 17th October 2003 the organisalion changed its constitution and be￿me a company limited by guarantee. The organi5ation adopted a Memorandum of Association which established the obiecls and powers of the charity and is govemed under ils Artides of Awdociation. In the event of the company being wourKI up members 3re ￿quired to contribLrte an amount not exceeding £1. • Recrultmont and Appointment of the Board of Trustees The director5 of the company are also tharity Iruslees for the purpose of charity18w and Lsnder the company's Artrde5 of Association the members of the board must relire from the commtttee.. rf they w55h to continue to serve they can offer themselves for re-efection. The 0￿ect of the charity is lo support older people. and the mernber8 of the Board seek to ensure that the needs of this group are appropriatety ￿flected through the diversity of the trustee ￿y. To ensure the diversity of the board we give due regard to the speaalist skills of board member5 and endeavour to attract trustees to enhance the knowledge of the bDard. To ensure that we maintain a good mix on the Board of Trustees we uts.lrze a skills audit. We recTuiI through the membeTship pooi, adverbsing in the Volunteer Centre and ne￿￿Orking in the local area foT people wth either speualist sknlls. knowledge of the voluntary sector or an interest in older Feople. When specialist skills are required on the BoaTd we can c(wt addition81 committee members. Trustee Inductlon and Training New TrJslees are introduced to the charity by meetings with the Chair and Chief Executive where they are briefed on the wofkings of the charity and their responsibilities. They are then invited lo attend a committee meeting as an observer. Trustees are then gsven an induction pack that indudes details on: Role description Annual Report Introduction of Board Members List of forthcoming meetings Policies and PrO￿dureS Legal responsibilities Organisational Chart Code of Practice Annual accounts Guide to Servrces and a historyofAg8 UK Business"Plan and Insurance Coverage All aboui Age UK Dacorum and Fgjeration Dedarab"on of Commitrnent Page 3

AGE UK DACORUM (A company Ilmited by guardntee) TRUSTEES, REPORT {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 Feedbad( from Trustees on the induction pad( has been very positprfe. Trustees are ￿COuraged to attend appropTiate training and neknTk events to 85SiSt them in their rde. . What the Trustees do In addition to attending quarterty meetings to undertake the govemance of the organisation, individyal Trustees- . Represent Age UK Dacorum at conferences and gro¥Jp meettngs . Chair selection panels and intemews . Sign cheques and legal documents . Oversee the prepaolion of the Trusiees Amnual report . Support and oversee fundraising activrfies . Risk Management The management committee has ￿1ndlIcted a review of the major risks lo which the charity is exposed. A risk gister has been established and is updated annually. Where appropriate, syslems or procedures have.been established to mitigate the Tisks the charity faces. This has led lo the organisation implementing a system of emeTgency procedures and contingency plans. Procedures 8re in place lo ensure compliance wth health and safety of staff, volunleers and dients. The charty continues to adhere to Age UK Federation Quality Counts to ensure consistent quality of delivery for dl operntional aspects of the charity- A key element in the management of financid risk is the continued working wsth an independent accounting ser￿e and the setbng of the resetves policy and ils regular rewew by the Trustee Board. . Related Part¥e8 The organisation is part of the Age UK Federation and works within that structure locally. regionally and nationally lo supwrt okler people and to ensure that the issues and the voices of older people are heard. The organisalion has a worlong re131ionship wrth a wide range of organisab"on's from tre voluntary, prFvate and slalulory sector. This indudes Hertfordshire County Council and Dacorum Borough Council who provide financial support along with working in partnership wrth us lo improve and develop our semces for older people. Report on Obloetlv8s, Aetfvities and Achievements . Th8 object for which the charity is established ' To promote the relief of Older people in any manner whtch or hereafter may be deemed by law to be chaTrtable in arKI around Daconjm. The mission for the charity is to promote the well*eing of all older peoFde arKI to help make later lrfe a fulfilling and enjoyable experienc The main objeciNes and activtties for the year were". To listen lo and involve older people To deliver high quality SeNi￿S and acbvitses To develop effective partneiships with relevant statutory. voluntsry and independent organisations To develop the skills of staff and volunteers and estsbli5h a strong fLtnding base. with the aim of encouraging health. independence, qualty of lrfe and soryal indusion of ajl oldor people. . Ensurlng our work dellvers our objectives To meet these objectives we Pfovide a range of semces induding practical help to local older people toyelher with suppor( advice. and information to them. their friends and carer When conducling OUT Temews we referred lo the guidance contained in the Charity Commissions guidance on public benefil. Staff and Trustees tske these findings into account when planning fLtlure aciivities and how they contrtbute to the aims and objectives set Page 4

AGE UK DACORUM IA company limlted by guardntsg) TRUSTEES. REPORT (CONTINUED) FOR ThE YEAR ENDED 31 WIRCH 2021 . How our acttvities dglivor public benefft The main areas of our charitable actiwty and how we delNer pub￿¢ benefft are through the provision of direct services. information and signposting and raising the profile of okler people, theiT issues and concem$. Age UK Dacorum (AUKD) has been delivering socral care Ser￿￿S since 1982. Many of the seTvices we provtded then still exist today due to the demand and need5 of the local population. These demands and our capacity to deliver these services continue lo grow as more and more people are INing longer. These challenges have not only increased due lo an increasing population, bul also people's needs as the number wth long-lemi conditions also increases- sensory impainnenL mobility. memory Ic>ss and lonelin&ss and isolation are m4or concems To help reduce the impact of these condition5. AUKD runs a wide range of direct seNces, whilst aiso working in partneiship with statutory, voluntary and private sector organis8tions to support p￿PIe in need. OUT Servi￿ include Acttve LNing Clubs. Befriending and Te￿phOne Club. Boxmoor Good Neighbours, Carets, Support. Dementia PToject - Cogs Clubs. Dementia Hubs, Home Vistts {Hertswse). Friendship Teasifea and Chal Clubs. Handyperson. Personal Assistsnts, Hospital and Community Navigator Service (Partnership project). With loneliness and isolation becA)ming more and more high profile. we are delighted lo be worting with Open Door in Berkhamsted to rnn a pilol project to identsfy and find solutions together to reduce the number of people who are lonefy and isolated. Ir successftjl. we hcpe not to o)ntinue artd develop this Project but to expand this across Dacowm. In setting objecbves and planning for actMb"es. the Trustees have given due CJ)n5iderdlion to general guidance published by the Charity Commission relating to public benef¢ induding the guidance'Public benefit." running a chaTty IPB21'. Our 8ervlce8 Age UK Daconjm {AUKD} has been delivering soaal care seNces since 1982. Many of the servlces we Provided tren still exist today due to the demand and needs of the local population. These demands and our capacity to deliver these services conb.nue to grow as more and more people are living longer. These challenges have not only increased due lo an increasing powlation. bul also people's needs as the number with long-tem conditions aL80 increases sensory impaiTment. mobilty. memory loss. loneliness and isolation are major concern& To help reduce the impact of these conditions, AUKD njns a wide range of direct seTvi¢es. whilst also working in partnership with ststtjtory. volurjtsry. and Private sector organisations lo support people in need. Our seTViW include Active Lmng Club5. Befrtending and Telephone Club, Bereavement and CoMd-19 support. Boxmoor Good Neighbours, Carers, SupFQTL Dementia ProjeGt - Cog5 Clubs. Dementia Hubs, Home Visits (Hertswisel, Hospital Aftercare SeNce. Personal Assistsnts, Deep aean and Deduttering. Fr¢endship Tea￿ea and Chat Clubs. HandypeTson. Hospitsl and Community, Walking Football. Infom)ation and Signposting and Early Intervention se￿]ces. Covid-19 has had a major impact on the charity and the way we defiver our seryices. Many of the seN(ces we prowded have continued but have needed to be re-shaped to meet government guidelines, whilst enabling older people and their carers to recerve ong(Hng suwort lo assist them to oxjnth.nue lo self-isolate and remain safe. The charity has responded lo the pandemic by introduang services. expanding current seNices and thanging the way we suppgrt the Communty. induding conts"nuing to tackle lonetiness and isolation which had a major impact during the pandemic as people conts.nued to remain at home, often not seeing people for weeks on end. Active Livlng Clubs l Te8 and Chat l Frfendshlp Teas Sadly, we had lo close all of our clubs. Staff were assigned to contact dients on a weekly basis to have a chaL monitor their health and wellb￿.ng and when able undertook garden V￿lts. Actmty packs, emergenGy food Page 5

AGE UK DACORUU (A eimnpany limited by guarnntee) TRUSTEES, REPORT (CONTINUED} FOR THE YEAR ENDED 31 MARCH 2021 parcels. Tegular shopping indudtng collecting preScri￿lOnS arKI daity estsenti819 were part of the service to help people and to keep in Tegular conlacL For those who were aL4e lo use tethnology regular zcbJn meetings took pla￿. Befriending l Good NeighbourB. and Telephone Clubs. With the senri￿ being delivered primarily volunteers the se(w￿ was able to respond quickly to the outbreak of Covid-19. We were fortunate that at the start of the pandemic we took on an extra hundred volunteers. The volunteeis were quickly mobilised to delDier fooj shopping lo our clients ensuring they got regular deliverie5. Following govemrnent guidelines by dropping f￿d at the dLN)r. keeping to sou81 distsncing iules. and wearing face masks ensured the safety of both the dients and vc4unte8rs, wthilst also allowing the volunteers to keep a check on the dienls at a safe distance. Telephone Scheme The number of people we contacted irKreased due to the dosure of our clubs and peop￿ being tsolated in their homes. Clients receNed a Week￿ call or il facing a p8rticulaTty drfficull time more frequent calls. The calls also helped stsff and volunteers to keep a check on people's welfare and rf needed stgnpost them to appropriate services il any concems were identified. Inforrnation & Signpo3ting Age UK Daconjm offers an inforniab.on and signposting serwce to telephone callers and visiloTS to the main office. The se￿￿ 15 open to all older people. their families and friends. At Ihe stsrt of the pandemic Age UK Dacorum r8ceived numerous calls every day from people concemed about the pandemic, asking what help there was in the community to support them during the crtsis. Carers, Support Schemo As wlh many of our other seNces the carers, service, has re4haped itseif by offering regular on4ine meetings, activities, and 5upporL Linking wth the Personal Aswstsnts Se￿￿e carers have also been able to receive respite care for carers who have been severely impacted by their caring roles, wth many unable to have a regular break, thus leading to carerexhaustion. The pandemic has ￿rtaInty highlighted the impjtsnce of and pressures on csrers arKJ we hope that as we move out of the lockdowns more support for carers is provided. Handyperson Scheme The Handyperson Scheme continued throughout the pandemi ProvKling a limited seThice with emergency cover or assistance to enable 50cAal workers etc to cary out their duties and people to be discharged from Hospital wth ftting of key safes being the main priorriies. Living Well Servlce- Renamed Earfy Interientlon Serwlce One of the biggest problems for older people living on their own is kneliness. i$013tion and lad( of stimulation which often leads to depression, lethargy. loss of appetite and the overwhelming feeling of not being able lo cope. This then escalates into other health pro￿ern5. hospital admission and possibly a premature death. The Earfy Intervention servi￿ has been cruaal throughout the pandemic by supporting many of the most vulnerable in our community to receive the uryent help they need when facing 8 short-tenn crisis. Dementia & Hertswrse For people Iwing with dementia and importantty their carers the pandemic has been parttrculaty challenging. Wrthout the normal support nthorks and opp)rtunilies lo spend time 81 our dubs or to have a break, for many having lo self-isolate has been incredibty drfficull. AUKD and its partners have offered as much support as possible with regular telephone calls, adiwty packs. zoom meetings and activities and when possible, garden visits. We even for a very short inleryal ran a few dubs, bul these were short4iv&d as new Icthown5 were implemented. Page 6

AGE UK DACORUM (A company limited by guarnntee) TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 As the restrictions redLts. our priority will be to get our dementia activibe5 running again. Walklng Football We are delighted lo work in partnership with Hemel Hempstead Football Club who have been instrumental in developing this project The service helps people keep fft and healthy along with the opportunity to make friends and So￿￿ESe through a shared theme. With over fifty people attending Walking Fooiball there are now Nvo sessions held on Mondays and Thursdays. Hospital Aftercare Service One of the most exciting projects we have been Invo￿ in is workrng with Herts Community Navigation Semce and particularty Watford General Hospital. Every day, seven days per week, AUKD receives the list of people (on average eighty per dayl being discharged from hospital. A follow up c￿1 is made to identify how people are coping being bad( home. From this call any issues are identified and referr￿ lo the appropri31e people (Community Navigators) who will triage the refeiral to a support neiwofk of providers to offer practical supporL Age UK Dacorum is one of these prowders assisling people in Dacorum. Watrord and Sl AlbanslHarpenden with paperwork. Cleaning, laundry, transpott shopping. fitting key safes and other areas where help is needed. During this time. we will also help people identrfy long term solutions to help them during their recovery. Providing this Se[W￿ in the community has reduced hospital re-athnission5, GP visits and the need for ststutory inteTventions. The Future AUKD has not been stsnding still during the pandern￿, while we have continued to SUPPOrt tha community through a re-shaped way of delivering our current semces. we have also been lislening and responding to the changing needs of older people and their carers along with planning for when we are able to provide seNices again. A range of new services are now being put in place or are in the eaty stages of delivery. Bereavem¢nt and Covi*k19 Support Servlce Sadly, we have lost many of our fn.ends through cnvid and other dise85e5. Due to the high volumes and number of people needing emotional support AUKD launched this new Servi￿ to offer them an opportunity lo chat and receive support at what for many is the mosl drfficult time of their lives. As we move forw8nl fa￿ to fa￿ meetings and home ￿71 also be provid￿. Inforniatlon. Rssource and Technology Service Knowng where to go for the services yOLt need, finding out about equipment that could assist YOU as you grow older and how to use technology are the key PTinaples of this new semce which vill be delÉvergJ at Th8 Quaker House in Berkhamsted. Afongside this seM¢e is our library lending seNice older people can a laptop or tablet and along with help 8t home leam how to use them. access the intemel, emails etc. Gardening Project An exciting project is being devetoped ¥￿ti Sunnyside Rur81 Trust in Northchurch to promde a gar(lening club. With older people and carers benefithng from this n6%v project by attending projects linked to gardening at this very impressive stte. Individual days airned al people with dementia. carers, and older people in general will offer a wide range of ePportun￿85 to connect with nature and have fun at one of our Ml¢)Nets' dubs. A similar project in Befkhamsted is a150 being planned. Nutrition Club Do you want to learn htyv to make soup or eat heallhieR In partnership Here Café in Berkhamsted al the QuakeT House we will run monthly meetsngs to advise people hcw to eat more heaithier and also to make new friends. Page 7

AGE UK DACORUU (A company limited by guanntee) TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 Grov•hill Initiative This 5rnall area in Hemel Hemp5teaO has been identified to pilot some new initsatwes. A Walking Football Project at Apex and a HeJlhy Walks proied are b￿"ng developed to wnprove people'$ heatth and wellbeing. Fundraising As a sm811 local charity. raising funds is always drfftculL Sadty. people are misled thal the N8bonal Age UK fLtnds local Age UKS. This often results in donating to the National charity, believing they are contributing lo local services. We work dosely with ihe National rharity to campaign on behall of older people. and there is no doubt being able lo use the Age UK name helps Age UK Dacorum. We are also grateful to the national Age UK as they have contributed and helped all thal Age UKS Ihroughoul Ihe pandemi Due to the pandemic some of Ihe small events we partiCiP8ted in or ran coukj not tske place. The closure of our clubs impacted gready a loss of over £100,LK)O in revenue being recorded. Never before have we needed the support irf the community as we have needed it in the past year. We are thus incredibly grateful for every donation made from individuals. businesses and the Continued support from Hertfordshire County Council. DacoTum BoTough Counal and Herts Valley CCG. We were stunned lo receive £S.000- the biggest single donalton ever made to AUKD by an indNidual. However, every donation h8s made such a differen￿ and our thanks to everyone who has raised funds lo help older people throughout this pandernic. AUKD reeognises that we ￿Uld not deliver and SUPFOrt our okier people living in the ¢ommunity wthout financial support. However. the non-financial support is just as importanL We are exlremely gr81etul lo all our staff. volunteers and all the individuals. groups and organisations who have supported AUKD and most importantly okler people and their carers. Thank you to the follchving for larger donations & grants: Age UK Hertfordshire Age UK National Amazon Berkhamsted Rotary Club Berkhamsled Town Council Birdsall SeMce5 Dacorum Borough Counol Gadeboume Lodge Groundwork UK Hemel Hempstead Rotsry Club Hertfordshire County Council Hert5 Community Found*i¢)n Herts Valley CCG Sunnyside Church National Lottery Awards for Northchurch Parish Coun¢il The Asda Foundation The Batchworth Trust The Box Moor Twsl Tring Charities Together For thè Futurn As Injstees, we ￿lIeVe it is necessary and appropriate tha( each year, we tske a view of the charity as a whole. Our dedsions regarding the direth.on the organisation take in future years WTll be based on the enwronmenl we are working in. OUT Strengths and weaknesses. by h"stening to the people we work for and with, and consultirjg with our service users, slaff, volunteers. and partners. Pagè 8

AGE UK DACORUM (A company Ilmlted by guarantee TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 Despite the good financial performance in 202Ck21 the projected budget for 2021-22 is a loss of £46,441. This is based on the expected continuation of govemment restrictions for the earty part of the financial year. a protracted and slow rebjm to r￿openIng our sefvice5 eSpe￿alty the clubs. less financial support from Irusls 8nd foundations, events, and tsme to rfrbuild people's confidence to start attending our clubs. Despite these projections the Trustees realise ts importance of continuing to support older ￿0p]e and their carers ovei the next year and contributing to sustaining the important projects developed during the past year. which consequently will mean using funds our reserves to support cajrrenl and future serwces. The followlng key prioritigs for 2021-2022: Worklng with older people and our partner5 to develop high qualtty preventative servlces that old•r people in Dacorum tsll us th￿ nggd to maintain their independenco. Wo wlll: . Continue the activities oudined above, subject to Satisfactory funding arrangements. and explore the Possibility of developing our current 3nd new seryices lo meet the changing needs of older people and their Garer5 in Dacowm and surrounding areas. . To cont.nue to identfy ways to reduce loneliness and isolation. Improve crfjr support for people who are affected by loss of mobdity. fraiity. and long temi Cond￿On$ induding dementia, mentsl health, and sensory impairmenL Investing in our much-valued staff and volunteors. We wlll: . Take foward workforce development plans by developing the training F￿raMMe for volunteers and staff. Seeking to influence those outside the oryantsation whose actions Impact on the lives of old•r poople. Wg will.. . Support national campaign5 locally, rfapplicable. and we I￿1[ continue to rak88 awareness of Age UK Dacontm and other parthers projects to encourage access to services for older people and their carers 8cr05s the borough. Working to achieve financial 5tabilty In the budget We wlll: . Secure longer-term ftjnding for our ¢xrrent seNces and to develop ne•V 5eMces. . Conlinuousty work lo identify potential opportunities for inueasing unrestsitted income, to reduce reliance on stalulory funders. . IdenliTy opp(Yiunities wheTe paTIne￿hlp worknny other colleagues in the sector can bring economies of scale. . To use our reserves to support the r&cyenw)g of our serv￿$ and conttnue to sustain service5 launched during and post pandemic. Report of the Directors In undertaking the activities of the tharity. Age UK Dacorum received grants I ￿ntract incorne from several SOUT￿s. The prime fynders being Herfordshire County Council and Dacorvm Borough CounLNI. Donations from individuals and businesses along with charging for semces were our main sources of revenue. As expected, the pandemic has had a major impact on our revenue streams. Despite the losses from some of these sources. parbcularfy the dub closures, AUKD worked incrediw haTd to tdentify other Okwortunities to raise funds along w¢th the re-shaping of many seNifX. The result being the charity ending the finanoal yeaT ￿th a small surplus. We are very aware that the ffinan￿aI envrronment w￿4 be even mor& difficult over the n&xt year. The director8 understand the importance of Continuing to offer the support that has b￿n put in place during the pandemic and buildirJg on the new 5eTvice5 identified whjlst 8150 r￿Ing OUT dubs and other service The Trustees have therefore agreed tr) use our reserves to PTOtect the servKes we provide and ensure no older person will be lonely, isoLated. or forgotten. The Directors would also like to thank the stsff and volunteers and all our pathers who have sur¥)orted our Page 9

AGE UK DACORUM (A company limltod by guarantee) TRUSTEES. REPORT {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 community Ihrough one of the most thallenging years in our history. WrthoLrt this support we coukl not have helped the thousands of people who needed Age UK Dacorum dursng this crisis. . Prln¢lple Sources of Fundlng It is of great importance that the charity has contracts vthh statutory authorities. We currently work with Hertfordshire County and DaeonJm Borough Couniyis and would not have been able to pro￿de and develop a wide Yange of services to otder Feople and th￿r carers with04rt their continued sup4)orL The tharity also works hard to raise fvnds from a range of other sources induding Trusts and Foundations. Community and Corporate. As a charity. benefsoaries, donors and statutory contractors have the assuran￿ that ALL Ihg in￿rne of Ihe Charity is applied for charilable purposes and supwting Peop￿ Imng in the Ix)rough of Dacorum. Fundraising Practices Age UK Dacorum has adopted the Institute of Fundratsing and has adopted yls e4Jde of practtce. We do not employ or use any extemal fundraising lndi￿dLFal5 or txganISat￿rIs We have had no comp]aints. If we re￿1ve any CoMp￿1nts we would follow the guidance as oudined in the loF code of practice. Going concern After making appropriate enquiries, the Trustees have a reasonable expectstion that the Company has adequalg resources to continue in operational existence for the foTeseeable future. For this reason. they continue lo adopt the going concem basis in preparing the financial sta18ments. Further details regarding the adoption of the going concern basis can be found in the accounting potictes. . R•seNes poliey The trustees Consider that the minimum level of reserves should be stx months totsl expenditure, whith is appToximately £214,000. Hamng laken into ¢C￿sidera￿.0n the budgeted loss for 2021-22 the Iruslees agre8 that the Current level of £403.0￿ unrestricted reserves remain adequate to ensure the charity can cover the expected losses, continue to delNer our current sermces. and contribule to the sustainability of our new seNices. The following key poinis have been Iden￿led.. Continuity of senri￿ to the older people in Dacorum Funding of the ongoing business and its sustsined kjng-term future. Funding new projects. Funding for Specific caprtal expendittJrÈ Protection ot employee's jobs Provision for rises in stakntory charges. eg. National Insuran￿. The Trustees deem it necessary to set aside cover for the loss or reduction of slatulory or other fvnding of speciffc projects and to provide for any such project that Suffers acrordingly. SoTne projects were supported by the tr8nsfer of unrestricted fvnds during the year, and rt 15 considered at thi5 time that at least one or more will require a transfer to Lxjver costs next year. As.we reach the end of our financial year, il apparent that the impact of the covid-19 pandemic will have major impact on our services and resoNes. We therefore realise that we wtl need to use some of our reserves to support our dien15 during and post pandemi Statement of Trustees. responsibllit5es The Trustee5 (who are also the direetors of the Company for the purposes of company Law) are responsible for Page 10

AGE UK DACORUM (A company limltad by guarnntee) TRUSTEES, REPORT (CONTINUED) FOR THE YEAR ENDED 31 AIARCH 2021 preparing the TTUStees' report and the finaneial s&￿ements in a¢Cordan￿ ￿th applicable taw and United Kingjom Accounting Standards (Untted lQngdom Generally A￿epted Acc£Junting PTactice}. Company requires the Trustses to prepare financial stalements for each financial year. Under ccmpany law, the Trustees must not approve the financial stalements unles$ they are saU"sfied that they give a true and fair ew of the state of affairs of the Company and of tis incoming resources and aFplicats'on of re$Du￿S, including its income and expenditure. for that peric4J. In preparing these financial statements. the Trustees are required to.. select suitable accounting Foltctes and then apply them consistentty observe the methods and principles of the Charrbes SORP IFRS 102)- make judgments and accounting estimates that are reasonable and Prudent state whether applicable UK Accounting Standards (FRS 1021 have been fOlk￿ed. Subject to any material departures disdosed and explained in the financtal 5ts1ements,' prepare the financial 5ts1ements on the going eoncem basis unless it is inappropriate to presume that the Company wrll continue in business. The Trustees are responsible for keeping adequate accounttng records that are sufficienl to show and explain the Companls transactions and disclose with reasonable accuracy al any time Ihe finan￿al kX)Sition of the Company and enable them to ensure that the financial statements coM￿Y wrth the Companies Act 2006. They are also responsible for s8¢eguarding Ihe assets of the Company and hence for taking reasonable Steps for the prevention and detection of ftaud and other irregularits"es. Dlsclosure ol tnforniation to auditor Eath of the persons who are Tnjstees al the time when this Trustees. report is aFvroved has confimied that.. so far as that Tiustee 1$ aware, there no relevant audit information of which the charitys auditor is unaware. and that Trustee has taken all the steps that ought to have been taken as a Trustee in order to be aware of any relevant audit infornation and to estsblish that the charitys auditor is aware of that infomiation. Audltor The auditor, Hillier H¢)pknns LLP. has indicated his willingness to continue in office. The desigfiated Trustees ￿11 propose a motion Teapp)inting th& auditor at a meeling of the Trustees. Approved by order of the members of the bjard of TTUStees and signed on their behalf by. r Petar El8WOrth Chaimian Date.. i Page11

AGE UK DACORUM (A ¢¢)mpany limitod by guarantsel INDEPENDEwf AUDITOR'S REPORT TO THE MEMBERS OF AGE UK DACORUM Opinion We have audited the financial stslements of Age UK Dacorum Ilhe 'charitable eon3panV) for the year ended 31 March 2021 which comprise the Statement of financial actiwties. the Balance sheel, the Statement of cash ffowg and the related notes, induding a summary of signifunt aLxounting policies. The financial reporting framework that has been applied in their prepafation 1$ applicable law and United lQ"ngdom Accounting Standards. induding Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland. (Unitsd lQngdom GenerallyAccepled A¢¢ounling Practice}. In our o￿nIOn the finanoal statements". give a true and fair view of the stsle of the charitable companvs affairs a8 at 31 Marcth 2021 and of 118 incoming resources and application of resources. induding its ints)me and expendllure for the year then ended., have been rwdy prepared in accordan￿ ¥￿th Uniled lfjngdom GeneTally Accepted Acccmjnting practi￿., and have been prepared in accordance with the requirernents of the Companies Act 20(6. Basls for oplnlon We conducted our audil in accordan￿ with Internats"￿al Standards on Auditing (UK) IISAS (UK)) and applicable law. Our responsibilities under those slandards are fsjrther described in the Auditorfs re5ponsibilitie5 for the audit of the financr81 statements sects'on of our reporL We are independent of the charitable CAJmpany in accordance with the ethical requiiements that are rdevanl to our audit of the financial slalements in the United Kingdom, including Finanaal Reporting Counal's Ethtcal Standard, and we have fulfilled our other ethical responsibilitses in accordance with these requirements. We bdieve that the audtt evidence we have Dbtained is sufficient and appropriate lo provide a basis for our oo¥nK)n. Concluslons relatlng to going concorn In auditing the financi￿ statements, we have conduded that the Trustees. use of the going concern basis of accounting in the preparation of the financial slatements 15 appropriate. Based on the work we have perfOr￿ed. we have not idenlffied any material uneertainties relating to events or conditions that, indiwdualty or collectivety, may cast signtficanl doubl on the charitable companls abilty lo continue as a going concern for a period of 8t least ￿1ve months from when the financial statements are authorised for is8ue. Our responsibilities and the responsibiliti'es of the Tnjstees respect to going concém are described in the relevant sections of this rewrt Page 12

AGE UK DACORUM ' (A c¢)mpany Ilmltsd by guardntsg) INDEPENDEpif AUDrroR'S REPORT TO THE MEMBERS OF AGE UK DACORUM (CONTINUED) Other information The other information comprises Ihe infomiation induded in the Annual report other than the financial statements and OUT Auditorfs report thereon. The Tru51ee5 are responsible for the other infom8tion contained w¢thin the Annual repoTL Our opinion on the financial statemenls does not cover the other infomiation and. except to the extent otheTMse explicitly stated in our repor( we do not express any fom) of assurance conclusion thereon. Our respansibilty is to read Ihe other infomiation and. ITr doing so. consider whether the other information is mateNally inconsistent bmlh the finanual statements or our knowtedge obtained in the course of the audiL or otherwise appears lo be materialty misstated. If we identtfy sud) material inconsistencies or apparent material misstatements, we are required lo detemiine whether Ihis gtves rise to a malerial misstalement in (he finanaal statements themsefves. If. based on the work we have performed. we condude that there is 8 material misstatement of this other informab'on, we are required to report that facL We have nothing lo report in this regard. Opinlon on other matters prescribed by thè Companle8 Act 2006 In our opinion, based on the work undertaken in the cxjurse of the aud the information given in the Trustees, report for the finan¢i81 year for which the financial statements are prepared is consistent with the financial statements. the Trustees, report has been prepared in accordan￿ with applicAble legal requirements. matte￿ on whlch we are rwulred to report by exception In the light of our kno￿edge and understanding of the charitable company and its enwronfflent obtsined in Ihe eourse of the audiL we have not identified material misstalements in the Trustees, report. We have nothing to report in respect of the following matt&rs in relation to which Companies Act 2006 require5 us to report to you rf, in our ¢Jpinion= adequate accounting records have not been kept. or adequate fot our audlt have not been received frcm branches not wsited by us", or the financial statements are not in agreement wth the accnunb.ng records and Tetums,. or certain di￿10$ureS of Trustees, remuneration speafied by law are not made.. OT we have not received ajl the information and explanations we require for our audit. or the Trustees were not enlrtled to P￿pare the finanaal slalements in accordance with the small companies regime and take advantage of the small companies, exemptions in p￿paring the Tnjslees, report and from the requirement to prepare a Strategic rEporL Page 13

AGE UK DACORUM IA company Ilmlted by guarantee) INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF AGE UK DACORUM {CONTINUEDI Ro$ponsibllitleB of trustees A5 explained more fully in the Trustees, responsibilities stalemenL the Tnjslees (who are also the directors of the aritable company for the purposes of company ￿4) are responsible for the preparation of the financial 51atemenls 8nd for being satisfied that they gNe a true and fair Mew. and for such intemal control a5 the Trustees determine is necessary to enable the preparation ot ffinaTr¢￿ statements that are free from ma￿la[ misstatement. whether due lo fraud or error. In preparing the ffnancial statements. the Trustees are responsible for assessing Ihe chatritable company's ability to continue as a going COn￿rn. disd05ing. as applicable. matters related to going concem and using the going concem basis ol accountFng unless the Trustees erther intend to liquidate the charitable company or to eea5e operations. or have no realistic alternative bLrt to do so. Page 14

AGE UK DACORUM (A.comparry Ilmtted by guardnt08) INDEPENDEp￿ AUDITOR'S REPORT TO THE MEMBERS OF AGE UK DACORUM (CONTINUED) AudStofs responsibllltle8 for the audlt of the financlal statements Our objectives are to Obt￿"n reasonable assurance about whether the finanual statements as a whole are free from material misslatemenL whether due to fraud or eTfDr. and to issue an Audilorfs report that includes our opinion. Reasonable assurance is a high level of assurance, bul is not a guarantee that an audit conducted in accordance with ISAS IUKI wll ahvays detect a material misstslement when it exists. Misstatements can arise from fraud or error and are considered matettal rf. individualty or in the aggregate, they could reasonabty be expected to influence the economic decisions of users taken on the basis of these financial statements. Irregularities, including fraud, are instances of non-comFJiance with laws and wulations. We design procedures in line with our responsibilities, outtined above. to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecng irregularities, including fraud is detailed below.. the nature of the industy and sector, control environment and bu8inegs wfomiance induding the remuneration incenlwes and pressures of key management". the primary responsibility for the prevention and detection of fraud rests with both those charged wrth govem8nce of the entity ané managemenL We consider the results of our enquiries of management about their own idents"fication and assessment of the risks of irregularities., any matters we identrfied having obtained and Ihe Ccffipanys documentation oftheir po1￿leS and procedures relating to.. identi￿ng, ￿￿vating and C￿7p[Y7ng Laws and regulatlons and whether theyweie aware of any instances of non-complian￿. detecting and responding to the risks of fraud arKI whether they have knowledge of any aciual, suspected ¢y aiieged fraud., the inlem81 controls established to mitigate risks of fraud or non•compliance with laws and regulations., tt)e matters discussed among the audit engagement team regarding how and where fraud might occur in the financial statements and any potential Indicato￿ of fraud. As a result of these procedures, we considered the opportun[t&￿ and incentives that may exist within the organisation for fraud and Tdentified the greatest potential for fraud. In common with all audits under ISAS lu￿, we are also required to perfomi specrtic pro￿ureS to respond to the risk of management override. including testing joumals and evaluating whether there was ewdence of bias by the directors that represented o risk of material misstatement due to Iraud. We also obt￿'ned an understanding of the legal and reguiatory frameworks that the Company opeTat8s in. focusing on provisions of those laws and regulations Ihat had a direct effect on the determination of material amounts and disdosures in Ihe financial statements. We focused on laws and regulations that could give rise to material misstatement in the financial stements. including. but not limited to. the Companie5 Act 2006 and relevant tax legislation. Because of the inherent limitations of an audi( there ts a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial staternents or nor>wcompIian￿ with regulation. This risk increases the more that compliance wrth a law or regulalion is removed from the events and transactions refiected in the finanual statements. as we wll be less likety to become aware of Instan￿ of non-compliance. The risk is also greater regarding iTregularilies c￿CJJrri￿g due to fraud rather than effor. as fraud involves intentional con￿EMen( forgery, collusion. omisson or misrepresentation. A further description of our responsibilibes for the avdit of the financial statements is located on the Finandal Reportrng Council¥ websrte at w¥w IrG .ukJaudito nsibrfitses. This descriptron fomis part of our Auditovs reporl Page15

AGE UK DACORUM IA company Ilmlted by guarantee) INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF AGE UK DACORUM (CONTINUED) Use of our report This report is made 501ely to the charitable companls members, as 3 body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken 50 that rnighl state to the charitable companys members those matters we are required to state to them in an Avditorfs report and for no other purpose. To the fullest exlenl ￿miitted by law. we do nDt accept OT assume re¥)onsibility to anyone other than Ihe charitable COTnpany and its members. as a body. for our audr( work, for this report, or for the opinions we have fomied. ILP Hllller Hopklns LLP Chartered Accountants Statutory Auditor Radius House 51 Clarendon Road Watford Herts WD17 1HP Date: I l October 2021 Page 16

AGE UK DACORUM (A Company limited by guaraTh￿) STATEMENT OF FINANCIAL ACTivrriES (INCORPORATING INCOME AND EXPENDrruRE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2021 Restricted Unrestricted funds funds 2021 2021 Totsl funds 2021 Totsl funds 2020 Income from: Donations and *acies Ch8ritable activities Other trading activities Other income 33.731 35.370 125,271 295 69,101 414,514 295 34,812 43t.341 3,526 27,902 27.902 Total Income Expenditurfr on: Raising funds Charitable acbwbes 322.974 188.838 511.812 469,679 879 464.646 203.302 225.344 428,646 Totsl 8xpondltur• 203.302 225,344 428,fA6 465.525 Net Incomellexpendlture) .TTansfers ke￿n funds 119.672 (95.102) 136,506) 95,102 83.166 4,154 16 Net movement in fund8 Recon¢illation of funds: Total funds brought forward Net Tnovement in funds 24.570 58,S96 83,166 4, 154 344N16 344,416 83,166 340,262 4, 154 24,570 Totsl fund8 carried forwavd 24.570 403,012 427,582 344,4t6 The Statement of financial acts￿￿eS indudes aN gains and losses recognised in the year. The notes on pages 20 to 36 form part of these financial s&7tements. Page 17

AGE UK DACORUM (A company limited by guaranteel REGISTEREO NUMBER.. 04723614 BALANCE SHEET AS AT 31 MARCH 2021 2021 2020 Flxod assets Tangible assets Current a88ets 13 29,719 398 Debtors Cash at bartk and in hand 14 39.867 401.229 6.321 352,270 441,096 358,591 Creditors: amounts falling due within one year 15 (43.233) (14,573) Net currert ￿ets 397,863 344,018 Total assets le88 currnnt Il•blllll•s 427.582 344,416 Net assets excludlng penslon asset 427,582 344,416 Total net a86ets 427,582 344,416 Charity funds Restricted funds Unreslricted fijnds 16 24.570 403,012 ' 344,416 Total funds 427,582 344,416 The Tnjstees acknowledge their reswn5ibifftie5 for Implying with the requirements of the Act with respect to ac￿unting rewrds arKI preparation olfinanaaS statement& The finaTr￿al stateTnenls have been Eryared in ￿e0rdance with the provisions apFlic*le to entities subject lo the small companies regirne. The finanual statemerts approved and authorised issue by the Trust&s and signed on their behalf by.. Mr P8t8r Elsworth Ch8im18n Date: The notes on pages 20 to 36 form part of these finan¢ial statwnents. Page18

AGE UK DACORUM (A Mmpany Ilmlted by guarantee) STATEKqENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2021 2021 2020 Cash flows from operatlng activities Nel cash used in operating actsvities 82,634 10,739 C88h flows from Inv88tlng 8ctlvltle8 Proceeds from the sale of langible fixed assets Purchase of tangible fixed assets 500 134,175) Net cash Iu8ed invprovided by investing activitles 133.675) 3.000 Cash flows from ftnancing activities Not cash provided by financlng actlvltle8 Change In cash and cash equlvalents In the year Cash and cssh equivalents at the teginning of the year 48,959 13,139 352,270 339, 131 Cash and cash oqulvalents at the end of the year 401.229 352.270 The notes on pages 20 10 36 fomi part of those financaal statements Page19

AGE UK DACORUM (A Company Ilmltod by guardntse) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 GenerJl inforniation The company is limited by guarantee and ￿giStered in England and Wales. The registered Offi￿ is shown on the infornialion page. Accounting pollcl•s 2.1 Bast8 of preparation of financial statements The financial staternents have been prepared in &rcordonce the Charities SORP (FRS 1021- Accounting and Reporting by Charities. Statement of Recommended practi￿ applicable lo charities preparing their accounts in accordance wlh the Finanaal Reporting Standard applicable in the UK and Republic of Irekqnd IFRS 1021 (effective 1 January 20191. the Financial Reporting Standard applicable in the UK and Republic ol Ireland (FRS 1021 and the Companies Act 2006. Age UK Dacontm meets the definit￿n of a public ten8frt entity under FRS 102. Assets and liabilities are inthally recognised at hisloric81 cg)st or transaction value unlesg OtheThvise stated In the relevant accounting Folicy. 2.2 Income AJI income is recogni5ed On￿ the Company has enl￿ement to the income, it is probable that the income will be received and the amount of income re￿1vable can be measured reliably. Grants are inclLtded in the Statement of finanaal actnrities on a ￿CeIvable basis. The balance of income recewed for specffic purposes but not expended during the peri¢)d is shown In the relevant funds on the Balan￿ sheeL Where income is received in advance of entidement of receipl ils rec4yJnition is deferred and incjuded in credttors as deferred inc#)me. Where entitl￿ment occurs before income is re￿ived, the income is accrued. V4here the donated gcoj is a fixed asse( il is measured al fair value, unles5 it is impractical lo measure this reliably, in which case the cost of the item lo the donor should be used. The gain is recognised as income from donalions and a corresponding amount is included in the appropriate fixed asset dass and depreciated over the useful economic lrfe in accordan￿ with the Company's Junting p)liues. On recesp( donated PTofessional services and faulifies are reccgnised ￿ the basis of the value of the grft to Ihe Company which s the amount it would have been willing lo pay to obtain services or facilities of eqyivalenl economic benefrt on the open maTkel', a CO￿eSpOnding amount is then recognised in expendrture in the period of receipt 2.3 Expendltu Expendittjre is recognised once there is a legal or constructive obligation to transfer econofnic benefit to a third party. it is probable that a transfer of economic benefrts will be required in settlement and the amount of the obligation can be measured reliably. ExFendItU￿ is da5sified by actiwty. The costs of each a¢tiwty are made up of the total of direct costs and shared costs. including support costs involved in un¢Jertaking each activity. Direct cos15 8ttributsble to a single activity are allocated directly to that activity. Shared costs which contribute to more than one actimty and support costs which are not attributable to a single actmty are apportioned btheen those actiwties on a ba515 consistent wlh the use of resource& Cenlr31 stsff costs are alSoc2ted on the basi5 of b.me spent. and depreciation tharges allcKaled on the pjrtion of the asseys us& Page 20

AGE UK DACORUM (A Mmpany Ilmlled by guarantse) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 PAARCH 2021 Accountlng policies l¢ontinued) 2.3 Expenditure Icontinuedl Expenditure on raising funds indudes all expendiiure incurred by the Company to Taise funds for rts charitable purposes and indudes (x)sts of all fvndral￿ng acliwties events and non4tharilable trading. Expenditure on charitatAe aCti￿treS is in￿lTre￿ on directty undert*ing the actNilies which ftjrther the Companls objectives. as well as any as50L?ated support cost& l expendrture is inclusNe of iThecovernble VAT. 14 Govemrnent grants Govemment grants relatÈng to tangible fixed assets are treated as deferred Income and released to the Statement of financial 8¢tivities over the expected useful Iwes of the 8ssets concerned. Other grants are credited to the Slatement of finant4al &tivities as the related expenditure v& incurred. 2.5 Tangible fixod assets and depreciation Tangible fixed assets costing £1.000 or more are CO￿tall$ed and recognised when futvre economic benefits are probable and the cost or value of the asset bp rneasured reliably. Tangible fixed assets are initialty recognised at cosL After recognition, under the cost model, tangible fixed assets are measured al cost less accumulated depreuation and any accumul8ted imp8innent losses. AJI costs incurred lo bring a tangit4e fixed asset into its intended working condition should be induded in the measurement of cosL Depreciation is charged so as lo allocate the cost of tangible fixed assets less their residual value over their estimated useful lives, using the stra"ght4ine method. Depreciation is prowEled on the fc41owing basis". Motor vehic Fixiures and frttings 20% 25% 2.6 Debtors Trade and other debt0￿ 8re recognised at the settlement amount after any trade discount offered. PrepayTnents are valued at the amount prepaid net of any trade dt5counts due. 2.7 Cash at bank and in hand Cash at bank and in hand IndUd￿ cash and short-temi highty liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar accounL Page 21

AGE UK DACORUM IA company Ilmlted by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Accountlng policles {contFnued) 2.8 Liabilities and provisions Liabilities are recognised when there is an obltgation at the B￿ance sheet dale as a result of a pagt event, il is PTobable that a transfer of eConOrn￿ benefit wll be required in setdement, and the amount ol the settlement can be eslimaled Teliabty. Liabilities are recognised at tre amount that Ihe Company anticipates it wll pay to sewe the debt or the amount it has le￿Ived as ath￿n￿ payments for the goods or services it must provide. Provisions are measured at the best estimate of the amounts required lo settle the obligation. 2.9 Financial in8truments The Company onty has financial assets and financial liabilrties of a kind that qualfy as basic financial instruments. Basic financial instruTnents are initialty recognised at transaction value and subsequendy measuTed al their setuement value ￿th the exception of bank loans which are subsequently measured at amortised c05t U51ng the effective interest method. 2.10 Pensions The Company ¢¥)erates a defined contribution pension scheme and the pension tharge represents the amounts payable by the Company to the fund in reskd ofthe year. 2.11 Fund accounllng General funds are unrestricted funds which are aYditable for use at the discretion of the Trustees in furtheran￿ of the general ctives of the Cwany and whith have r¢ot been designated for other purposes. Designated fijnds comprise unrestricted funds that have set aside by the Trustees for parttcular purposes. The aim and use of each designated fvnd is set out in the notes lo Ihe financial statements. Restricaed funds are fvnds which are lo be used in a(￿rdan￿ with specific restrictions imposed by donor5 or which have been raised by the Company for parti￿tar purposes. The costs of raising and administering such funds are charged against the speixfic fund. The aim and use of each restllcled fund is set out in the noles to the financial statements. Page 22

AGE UK DACORUM (A company Ilmlt•d by guarnnt•e) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Income from donations and legacies Restrlcted Unre5tricled funds tunds 2021 2021 Total funds 2021 Totsl funds 2020 Donations Gffts in kind 5,731 28.0110 26.172 9,198 31.903 37.198 25,660 9.152 33.731 35,370 69.101 34,812 Tol812020 9.562 25,250 34,812 Income from charltablè aetlvitlos RestriGted Unrestrtcted funds funds 2021 2021 Total funds 2021 Total funds 2020 Voluntary income Active Clubs Independent Llvtng Grants Trading 70,809 46.017 175 75.012 116.826 175 232.446 61.000 4,067 58,812 64,174 168, 147 59.333 80,875 157,434 61.000 289.243 125.271 414.514 431,341 Total 2020 255.531 175.810 431,341 Page 23

AGE UK DACORUM (A o>mpany limited by guarantee) . NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Income from other tradlng actlvltles Incomg from fundrdising events UnrBstricted funds 2021 Total funds 2021 Total lunds 2020 Fundraiwng 295 295 other Incomlng re6ouYce8 Unrestricted funds 2021 Total funds 2021 Total funds 2020 CoronaviTas Job Retention Scheme 27,9￿2 27,902 Expend5ture on ralslng funds C¢)sts ol ralslng voluntary Income UnYestrÈcted nds 2021 Totsl funds 2021 Total fvnds 2020 Fundraising costs 879 Page 24

AGE UK DACORUM (A company Ilmltod by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Anaty$is of expenditure on charltable acthiftles Summary by fund type Restrlctgd Unrgstrl¢ted funds funds 2021 2021 Total fund$ 2021 Total funds 2020 Community Supwt Active Liwng Clubs Independent Ltving D￿)entia Good Neight¥)urs Core 102.445 42.635 15.988 20.939 10.779 10.S16 28,650 21.240 14,3C 10.871 13.933 136,344 131,095 63.875 30.294 31.810 24.712 146,860 94,499 120.973 38,25t 52,001 17,859 141,063 203,302 225,344 428.646 464.646 Total 2020 201.459 263.187 464,646 Anatysls of expondlture by actlvltie8 Actlvltie8 undertaken dlrnctty 2021 Support ¢ost8 2021 Total funds 2021 Total funds 2020 Community SuppJrt Actwe Lmng Clubs Independent LI￿ng Dementia Good Neighb)u 114.228 48,618 25.851 23,585 24.066 16.867 15.257 4.443 8,225 131.095 63,875 30,294 31.810 24,712 146.860 94.499 120.973 38,251 52.001 17,859 141,063 146,860 236.348 192.298 428,646 464,646 Total 2020 280, 671 f83,975 464,646 Page 25

AGE UK DACORUM IA company Ilmlted by guarantse) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Analysls of exp•ndlturn by actmtles (continued Anaky$ls of dlrect costs Actlve Llvlng Independen Clubs t Llvlng 2021 2021 Community Support 2021 Dernentla 2021 Slaff costs Depreciation Fundraising Subscriptions Vehicle costs Recruitrnent Course5 and training Travellin9 and subsisten Meals and refreshments 97.937 39.548 3,632 16,463 21,601 180 503 11 104 30 4.054 57 465 248 618 88 Tools and materials Outings Christrnas costs Rent. hall hire and servtce charges Telephone Printing. postage and ststionery Miscellaneous expenses Profft on sale of fixed assets 7.559 336 1.707 1.295 7.876 75 1.499 96 440 980 127 169 569 27 1,214 612 (5001 114.228 48,618 25,851 23,585 Totsl 2020 81, 104 104,695 32.188 44,825 Page 26

AGE UK DACORUM (A company Ilmltod by guarnntse) NOTES TO THE FINANCIAL sTATEmE￿s FOR THE YEAR ENDED 31 AIARCH 2021 Analy818 of expendtture by actlvities (continued) Anaty816 of dlrect costs {continued) Good Neighbours 2021 Total funds 2021 Total fvnds 2020 Stsff eosts Depreciation Fundraising Subscriptions Vehide costs Recruthent Courses and training Travelling and subsistence Meals and refreshments Tools and materials Outings Christm8s costs RenL hall hire and senite d)arge8 Telephone Printing. postsge and ststionery Miscellaneous eynses Profit on sale of fixed assets 11.809 187.358 3,632 598 195.202 1,221 918 15 598 220 2,229 913 134 1,285 140 801 24,054 30, 744 6,399 100 595 5,820 305 7,559 5,325 2.980 5,613 3,950 4,924 f3,OOOJ 851 4.913 2.585 19.731 (500) 158 1,040 9,860 24,(66 236,348 280.671 Total 2020 17.859 280.67t Page 27

AGE UK DACORUM IA company limitad ty guarnntsa) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Analysls of expendSture by actlvities (contlnued) Analysls of support costs Actlv8 Llvlng Indeponden Club8 l Living 2021 2021 Community Support 2021 Good Domentia Neighbours 2021 2021 Staff costs Depreciation Fundraising Vehicle costs Meais and refreshments Rent, hall hire and semce charges Miscellaneous expenses Bank charges Audit fees Other fees Irrecoverable VAT Admin and other ￿$19 16.867 15,257 8,225 646 16,867 15.257 4.443 8.225 646 Total 2020 13,395 t6.278 6.063 7.176 Page 28

AGE UK DACORUM IA Company limlted by guorantse NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDEO 31 MARCH 2021 Anaty818 of expendlture by acttvftle8 (contlnued) Anatysls of support costs (conllnuodl Total funds 2021 Tolal funds 2020 Core 2021 Stsff costs Depreciation Fundraising Vehicle costs 81,386 1.222 1,197 605 126.824 1.222 1.197 605 113,465 366 750 2,418 241 MeaLs and refreshments Christmas costs Rent hall hire and se￿￿ charges Miscellaneous expenses Bank charges Audrt fees 14,958 388 14.958 388 719 20.748 3,916 1.429 5,800 13,140 5.299 16,403 719 6,300 2.847 5,824 31.411 6.300 2.847 5.824 31N11 Other fees Irrecoverabte VAT Admin and other costs 146,860 192,298 183.975 Toto12L720 141,063 183.975 10. Audltorfs remuneratlon The auditols remuneration amounts to an auditor fee of £4.500 (2020- £4.400). and other accountan $ervios of £2.98412020- £2.684). 14. Staff costs 2021 2020 Wages and salaries Sei31 se￿rity costs Contribution to defined tt¢ntriJution pension sthemes 291,413 14,142 8,627 289,786 9.573 9.3G8 314,182 308.667 Page 29

AGE UK DACORUM .. IA".company. limlted by.guarnrrtee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 11. Staff costs (¢ontinyed) The average number of persons emplo￿￿ by the Compary during the year was as follows.. 2021 2020 No. Employees 29 No employee recwved remuneration arrM)unting to rnore than È6Q.000 in ryther year. RemuneratKJn and beneffts received by key managrnent personnel for the year amounted to salaries of £86,10812020= £102 567) and pension of £3.326 {2020'. £3.640). 12. Trust￿8. remunoratloTh and expenses During the year, rKJ TnBtses receNed any rernuneration other benefits (2020- £NIU. During the year 31 FAarch 2021, no Trustee exFenses have been incurred (2020- LVIL). 13. T•ngible fixed ￿ets Alotor Fixtures and vehkles flttlngs Computer equipment Total C08t or valuatlon At 1 April 2020 Additions 8,314 30,000 (8,314) 30,880 19,IM4 4,175 58,238 34,175 18,314} Disposals At 31 March 2021 30.000 30.880 23.219 84.099 Depr•clatlon At 1 April 2020 Charge for the year On (IisPt%als 8.314 3,632 18.314 30.880 18.646 1,222 57.840 4,854 18.314) At 31 March 2021 3,632 30,880 19.868 54,380 Page 30

AGE UK DACORUM IA company limited by guarant¢•) ' NOTES TO THE FINANCIAL STATEMEKrs FOR THE YEAR ENDED 31 l•lARCH 2021 13. Tanglble fixed assets Icontlnuod) Motor Flxtures and vehicles fittings Computer equipment Total Net l)ook value At 31 March 2021 26.368 3,351 29.719 At 31 Ma￿h 2020 398 398 14. Debtors 2021 2020 Due vAthln one year Other debtors 39,887 6,321 39.867 6,321 15. Cr￿lt01￿. Amounts fall&ng due within one ygar 2021 2020 Other taxation and social seujrity Other creditors 4.581 177 38,475 4193 Accruals and deferred ineome 9,380 43,233 14,573 2021 2020 Deferred income at 1 21r20 Resources deferred durrng the yEar Amounts released from F)mious peri¢yJs 2.878 28,Q53 {2.878) 2,878 28,053 2.878 Page 31

AGE UK DACORUM (A Gompany limited by guarantso} NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 PIARCH 2021 SLthment of funds Statement of funds- ¢UbTent yvar Balance at 31 March 2021 Balance at 1 April 2020 Tran8fev8 inlou¢ Income Expenditure Unrestricted fund8 De81gnated funds Trustees Oevelopment fttnd Redundancy fund 86,954 14.01)0 86,954 14.000 100.954 100,954 General lunds General Funds- a]1 funds 243,462 188,838 (225,344) 95,102 302.058 Total Unrestricted funds 344N16 1W838 (225.344) 95.102 403,012 Restiicted funds Core Community Support Acbve Living Clubs Independent Liwng Dementia 138,026) 173.060) <39,099) {15,4251 (10,1961 (24.0661 (3.430) 14.419 138.962) 150.550) 19,830) 8.112 118,291) 112.022 89.649 25.255 42.357 28,000 Minibus donati¢ 24,570 321974 (203,302) 195.102) 24.570 Totsl of funds 344A16 511,812 (428,6461 427.582 Page 32

AGE UK DACORUM IA company limited by guarantge) NOTES TO THE FINANCIAL STATEt4lENTS FOR THE YEAR ENDED 31 ￿RG￿ 2021 16. Statement of funds {contlnued) SLthment of funds- prlor y&ar Balanc8 al 31 March 2020 Balance al 1 Apiil 2019 Transfe in/ouf In￿rne Expendiiure Unrestricted funds Designated funds Trustees Devel¢¥)ment fund Redundancy fund 86,954 14.000 86,954 14,000 100.954 100,954 Gengr41 funds General Fund5- all funds 239.308 204.586 (221.138) 20, 706 243,462 Totsl Unrestricted funds 340.262 (221, 138) 20,706 344,416 R￿trICted fund¥ Core Community Support Active Liwng Clubs Independent Limng Dementia GL￿d NeighbouryJ 28,359 107,241 85,397 26.039 4,554 13,503 (64.842) f73.797) (64. 731) (20.877) (2,450) (17.690) 36.483 (33,444) f20.666) (5.162) (2, 104) 4.187 265093 (244.38n (20.706) Totsl of funds 340.262 265.093 (465.525) 344,416 Page 33

AGE UK DACORUM IA company Ilmlted by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 PIARCH 2021 17. Summary offunds Summary of funds - current year Balance at 31 March 2021 Balance at 1 April 2020 Transfers inlout Income Expenditure Designated fijnds General fund5 Restricted funds 100,954 243.462 100,954 302,058 24.570 188.838 322.974 (225.344) 1203.302) 95.102 {95.102) 344.416 511.812 {428.646) 427.582 Summary of funds- Prior year Bal2nce al 31 m8￿h 2020 Balance 81 7 Awrf2019 Transfers in/out Income Expenditu Designated funds General fvnds Restricted funds 100.954 239,308 100,951 243,462 204,586 265,093 f221. 138) (244,387) 20,706 (20.706) 340,262 469,679 (465.525) 344,416 18. Anatysis of net assets between funds Anatysis of nel assets belween funds- curront ytsr Restricted Unrestricted funds funds 2021 2021 Total fund$ 2021 Tangible fixed assets Current assets Creditors due wthln one year 24.570 5,149 441,096 (43.233) 29,719 441.096 143,233) Totsl 24.570 403,012 427,582 Page 34

AGE UK DACORUM IA company iimitod by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 18. Analysis of net assets between funds (continued) Anatysi8 of net assets between funds- prior year Unreslricted funds 2020 Tot81 fvnds 2020 Tangit4e fixed assets Current assets Creditors due within c￿e ye8r 398 358.591 {14,573) 398 358,591 (14.573J Totsl 344,416 344.416 19. Reconclliallon of movement in funds to net cash Ilow from operatlng actlvltles 2021 2020 Net incijme for the y8ar (as per Statement of Finanoal A(*vities) 83.166 4.154 AdJustrnents for. Depreciab"on tharges Profft on the Sale offixed assets Decreasel[Increase} in debtors Increaselldeuease) in credito 4,B54 Isoo) {33,$461 28.660 1,587 (3,OOOJ 8.683 (1.285) Nat cash providod by operating activities 82.634 10,139 20. Analysis of cash and cash equlvalents 2021 2020 Ca¥h in hand 401.229 352.270 Totsl cash and Cash equlvalents 401.229 352.270 Page 35

AGE UK DACORUM (A company limited by guarantsel NOTES TO THE FINANCIAL STATEMENTS FOR T.HE YEAR ENDED 31 MARCH 2021 21. Analysis of change8 In debt At 1 Aprfl 2020 Cash flows At 31 March 2021 Cash at bank and in hand 352.270 48.959 401,229 351270 48,959 401,229 22. Pension commitments The charity operates a defined Contribution pension scheme. The assets of the scheme are held separalety from those of the charity in an independendy administered fund. The pension cost charge represent$ contributions payable by the charity lo the fund and amounted to £8,62712020- £9,308). Page 36

WATFOBD 8CANNED 2 4 SEP 2021