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← Dens Limited

2021-03-31-accounts

Draft Financial Statements at 26 November 2021 at 07:47:39

Charity Registration No. 1097185

Company Registration No. 04610820 (England and Wales)

DENS LIMITED

ANNUAL REPORT AND FINANCIAL STATEMENTS

FOR THE YEAR ENDED 31 MARCH 2021

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

LEGAL AND ADMINISTRATIVE INFORMATION

Trustees I Tottman
G Albert
I Laidlaw-Dickson
E McLauglin
M Morgan
E Pillinger
M Warner
S Allen
M Eckert (appointed 27/04/20)
Charity number 1097185
Company number 04610820
Registered office address Bury Lodge
1 Queensway
Hemel Hempstead
Hertfordshire
HP1 1HT
Auditor Cansdales Audit LLP
Chartered Accountants & Registered Auditors
Bourbon Court
Nightingales Corner
Little Chalfont
Buckinghamshire
HP7 9QS
Bankers Lloyds Bank PLC
198-200 The Marlowes
Hemel Hempstead
Hertfordshire
HP1 1BH

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

CONTENTS

Page
Trustee and CEO welcome 1
Trustees' report 2 - 11
Independent auditor's report 12 - 14
Statement of financial activities 15
Balance sheet 16
Statement of cash flows 17
Notes to the financial statements 18 - 32

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

TRUSTEE AND CEO WELCOME

FOR THE YEAR ENDED 31 MARCH 2021

This report covers the period of time from 1 st April 2020 until 31st March 2021, the most unprecedented year in DENS history, due to COVID. We commenced the financial year in lockdown and very quickly had to adapt to ensure we could continue to provide vital services whilst keeping staff, service users and volunteers safe. This was in the very early days during the pandemic, and there was very little information and guidance at this stage, or understanding of COVID.

Our priority was to ensure the Elms remained open and we could continue to support our residents during this very challenging time. We needed to ensure the foodbank remained open and could continue to provide emergency food and household items to those in need, with the need increasing. During the early days of the pandemic none of us knew how long we would be impacted by COVID.

Due to exceptional planning; and the dedication and commitment of staff as well as working closely with Dacorum Borough Council and our third sector partners, we were able to keep both the Elms and Foodbank operational throughout this time.

During the first lockdown, we made the difficult decision to temporarily close the Day Centre, Open Space and Bike Project, in line with government guidance. We were concerned for the health and welfare of our regular attendees, many of whom face social isolation. Staff commenced weekly welfare calls to our regulars and the Day Centre provided a ‘take away’ food service for those who rely on DENS for a decent main meal.

All non-front line staff worked at home during this period

As restrictions were lifted during the summer, we were able to reopen all services, with changes to service provision in line with government guidance. We continued to do this throughout the year adapting and changing our provision dependent on guidance and the ‘road-map’ .

Our fundraising activities were seriously impacted by COVID, as we could not hold any of our usual mass participation events in person, such as our Sleep-Out and Quiz.

However, with creativity and determination, our fundraising team held both a virtual sleep-out and virtual quiz, both of which were very well attended and gave our community of supporters the opportunity to engage with DENS, albeit via a screen.

Due to the incredible generosity of our business supporters, particularly Ocado and the community of Dacorum, our donations remained healthy during the pandemic, and we are incredibly grateful to all out supporters grateful to all of this.

Our focus for 2020/21 was dealing with the here and now, and learning to adapt to a changing world. This impacted on our ability to implement all of our 5 year strategy, with medium and long term plans mainly put on hold. However, in March 2021, we were able to complete the purchase of our first property that will be used for our Move On service. The 4 bedroom home in Hemel Hempstead will be for clients moving from the Elms who are in employment.

2020/21 was an incredibly challenging year for everyone, and we know the challenges will continue as the longer-term impact of COVID on our community un-folds. We are eternally grateful to all who have supported DENS during this year, and are confident that with the continuing support of the community, our Corporate partners, funders and our dedicated staff and volunteers, we will be able to adapt and develop our services to continue to help vulnerable people in Dacorum to rebuild their lives.

............................... ............................... M Warner W Lewington Trustee CEO ......................... .........................

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT)

FOR THE YEAR ENDED 31 MARCH 2021

The trustees present their report and financial statements for the year ended 31 March 2021.

The financial statements have been prepared in accordance with the accounting policies set out in note 1 to the financial statements and comply with the charitable company's [governing document], the Companies Act 2006 and "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019).

Objectives and activities

DENS aim is to be the first port of call for people in Dacorum who are facing homelessness, poverty and social exclusion; to support and empower them to take the next positive step in their lives, secure and sustain a long-term housing option and be an active member of their community. We will do this by;

To do this we will need to:

Our services :

To achieve our aims and objectives, DENS currently provides the following services:

These services are supported by the CEO, Finance, Human Resources, Volunteering, Fundraising and Marketing.

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

Strategy :

In June 2018, DENS 5 year Strategy was agreed by the Board. The Strategy has 5 key elements:

1. Ensure individuals and families have access to emergency food and provisions; and individuals have access to emergency accommodation.

In 20/21 this included :

2. Accommodation

Provide a range of accommodation and support options to ensure clients can move on and, long term, sustain their own tenancy.

In 2020/21 this included:

3 Empowerment Services

Provide a range of services, including advice & training provision, empowering people to develop skills and confidence to take the next step in their lives.

In 2020/2021 this included:

44 bike project participants Sold over 100 bikes

3 external events with coffee cart

4 Raising Awareness

Significantly increased awareness and support of DENS, particularly beyond Hemel Hempstead and the issues facing the people we support. In 2020/21 this included:

2,562 subscribers to our e-newsletter

Significant increase in social media:

Apr-20 Apr-21 Growth
Facebook 2059 2242 183
Twitter 1411 1455 44
Instagram 618 1032 414
Email 1439 2646 1207
TOTAL 5527 7375 1848

5 Financial Sustainability

Increase financial viability through diversification of income generation leading to an increase in annual surplus. In 2020/2021 this included:

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

Achievements and performance

Summary of overall performance for 2020/21:

Day Centre

Providing food, personal care facilities, advice and support during the day. As we build up trust and rapport, we are able to offer 1-2-1 advice and support. The Day Centre is also the main point of referral to The Elms.

Due to COVID, the opening hours and operational processes were significantly altered during this year. In line with government guidance, the Day Centre closed from April - July 2020. On reopening, we had to reduce the number of clients who could access at the same time and therefore prioritised those needing to use the facilities ( shower, washing machine, IT suite etc) and those needing advice.

During this time ‘take away’ hot meals were prepared and provided for clients. With the gradual lifting of restrictions, capacity increased.

210 individuals attended a total of 1644 times 53 people were provided clothing 414 meals were given out 59 uses of the telephone 123 uses of shower 111 uses of the laundry facilities

From the beginning of January 2021 until 23 March 2021, the Day Centre extended its operational hours to include weekends. The purpose was to ensure those who otherwise had nowhere else to go had somewhere warm to stay until they could access emergency accommodation that evening. The project was funded by Homelesslink.

Open Space & Community Support

A community-based project open two days a week where both our service users and vulnerable or socially excluded people in Dacorum can socialise, be creative, develop their skills and seek advice. Due to COVID, Open Space was required to close for from 23 March 2020 until July 2020; during this time weekly welfare calls were made to participants and if needed, participants were able to access got take away meals from the Day Centre.

On re-opening, outside picnics and walks were held until we were able to invite groups back into the building

The closure impacted on the annual number of visits recorded, however our focus was to ensure our participants were safe and supported.

Total visits: 82 No of visitors: 13

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

Foodbank

DENS Dacorum Foodbank – run in partnership with The Trussell Trust, provides emergency food parcels and household provisions to people in need. Each month, we publish a ‘High Needs List’ detailing items that we are particularly low on. During the first two weeks of the initial lock-down, there was a 73% increase in usage of the foodbank. This plateaued during the year, but we are still experiencing an increase year on year of Foodbank usage.

Vouchers

Vouchers fulfilled: 2,780 Adults: 3,823 Children: 2,495 Total people: 6,318

Main Crisis Types

Low Income: 3,020 Benefit changes/delays: 1,179 Debt 582

Family Types

Size of Family No. Vouchers Couple 288 (10.36%) Family 454 (16.33%) Other 129 (4.64%) Single 1267 (45.58%) Single Parent 642 (23.09%) Totals 2780

Due to the incredible support from the local community, local businesses and supermarkets we have been able to meet the increasing demand. Weekly donations of fresh produce from Ocado has allowed us to continue to supplement the food parcels with fresh meat, fruit, veg and bread.

The Elms

Our 44-bed Hostel provides temporary and short-term accommodation (average 80 days) for single homeless people with a local connection to Dacorum. Each resident is assigned a key worker; the resident and key worker develop and agree an individual support plan. This may include supporting them to access mental health services, support for substance/alcohol misuse; as well as assisting them to sort out benefits, access employment and training opportunities and identify alternative and appropriate forms of accommodation. Residents are able to access counselling via an independent counsellor who holds sessions twice a week. Fellowship meetings (AA and CA) are also held weekly at the Elms.

Dogs can also be accommodated.

The Elms remained open and operational throughout the year, despite COVID. During the first lock-down, room capacity was decreased to 37 rooms, with 7 rooms being set aside for those needing to isolate. These rooms were fitted with TV, microwave, kettle and toaster. Food and refreshments were taken regularly to those isolating, and regular phone contact maintained to protect their mental health and well-being.

Total residents: 233 Average length of stay: 94 days Average Age: 37 years Successful move-on to more permanent accommodation 42%

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

Crash Pad

Due to changes in government guidance around the provision of night shelter and crash pad accommodation with shared or dormitory style sleeping accommodation not permitted, our crash pad capacity reduced from 15 spaces to 3 spaces. With funding from DBC we were able to obtain two self-contained units to increase the provision.

There were client stays in the crash-pad during the year, this is significantly down from previous years, due to the decrease in capacity and implementation of the government’s ‘Everyone In’ policy, introduce during the pandemic to provide all rough sleepers with some form of temporary accommodation for a period of time.

Resettlement

The Resettlement Team support residents who are moving from the Elms to Council, Social Housing or private rental, for a maximum of 12 months. We have seen a rise in the complexity of the needs of our clients including more complex mental health issues, dual diagnosis and health issues. The teamwork with partner agencies, and closely with Dacorum Borough Council for early intervention around tenant issues such as breaches of tenancy and rent. The aim is to avoid the ‘revolving door’ of homelessness, helping people to live independently in their homes and maintain their tenancy.

Total clients: 52 98% in social housing 100% maintaining their tenancy

Move On Service

This transition service is for residents ready to take the next step on from The Elms, but still require support to transition back to independent living. Residents will live in shared accommodation managed by DENS. A key worker will support them at first weekly then fortnightly, for up to 18 months, helping them develop skills and confidence to live independently, manage a tenancy, and find employment. During lock-down staff were unable to undertake house visits, but maintained weekly contact with phone calls, and face time. With lifting of restrictions, staff would meet clients for walk and coffee outside, to continue their support whilst adhering to government guidance which we believe is a major achievement.

156 Clients

Percentage successful move on from Move on to long term accommodation: 68%

Social Enterprise Programmes

Our Social Enterprise programme was significantly impacted by COVID as we not only had to close the bike project whilst non-essential retail remained closed, we were also unable to develop our catering and coffee project. At the end of March 2021, we had the very exciting news that the Big Lottery agreed to fund a new post to Social Enterprise Manager for 3 years. This post will provide the resources to develop the Social Enterprise programme.

44 participants have engaged, and we have sold over 100 bikes. The Catering Project has catered at 3 external events; prior to COVID 19, we had another 5 events lined up for the new financial year.

Volunteers

Another area significantly impacted by COVID, as we had to reduce the number of volunteers across our projects to allow for social distancing and COVID safe working practices. A small number of volunteers did continue in the foodbank to ensure we could continue this vital service.

54 individuals volunteered for DENS this financial year, across all of DENS services, providing 5,155 of volunteering hours.

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

Financial review

As of the 31st March 2021, DENS recorded a surplus £508,839 (2020: £139,697). The total reserves for the charitable company stood at £853,521 (2020: £344,682). Out of these £1,520 (2020: £24,778) related to restricted funds,£327,000 (2020:Nil) related to Designated Fund and leaving unrestricted funds of £525,001 (2020: £319,904).

The Board have agreed a policy to aim towards maintaining reserves of 3 months essential expenditure. This will allow the charity to meet its obligations should it have to cease it operations or reduce its activities in an orderly way in the light of significant budget cuts. This means the required level of free reserves is £408,122. Through the hard work and determination of all staff, the support of local businesses and the community of Dacorum, and the success of a number of fundraising initiatives we have now achieved our aim of 3 months unrestricted reserves. The Board is confident that with our fundraising plan for the future, we will be able to maintain this level of reserves

2020/21 was unprecedented for DENS in terms of unrestricted donations, resulting in an increase of approximately £400K in fundraising income than in the previous year, and an increase in our un-restricted reserves. This was primarily due to the goodwill of our supporters, both individuals and businesses during times of crisis, as well as DENS ability to adapt during such changing times.

We are therefore well placed to prudently develop our services to meet the uncertainties COVID has presented for DENS and our clients, and we anticipate that there will be more challenges to come as we restart our services and help clients to rebuild their lives

DENS funding comes from a variety of sources, including but not exclusively housing benefits for those within in our accommodation services, grant from Herts County Council, grants from Homelesslink, the Big Lottery, Henry Smith, Nationwide, Garfield Weston and other trust making bodies, fundraising events and donations from businesses, community groups, churches and individuals.

Principle grants in this financial year included Herts County Council (£215,794), contribution towards both the Elms and Move On Service; Herts County Council COVID Relief Fund (£43,807), Homelesslink COVID 19 grant (£49,160) Ocado towards the Foodbank for COVID Relief ( £35,000),Grant from Big Lottery Fund (£35,611)Henry Smith ( £24,025) towards the Resettlement Programme, and Nationwide towards Move On (£16,664) .

The trustees have assessed the major risks to which the charitable company is exposed and are satisfied that systems are in place to mitigate exposure to the major risks.

Businesses were incredibly supportive during the pandemic in particular Ocado, with business donations reaching £249,4 20 . The community of Dacorum continue to be incredibly generous with £299,7 7 0 raised through individual donations.

Due to COVID we were unable to run a number of our fundraising events with events income decreasing from £98,224 in 2019/20 to £28,974 in 2020/21.

Food is donated to the Foodbank and is then distributed to families and individuals in need. The value of this donated food added a notional £151,895 income. The valuation of food is made using the recommended Trussell Trust food valuation of £1.68/kg

The trustees have assessed the major risks to which the charitable company is exposed and are satisfied those systems are in place to mitigate exposure to the major risks.

DENS funding comes from a variety of sources, including but not exclusively housing benefits for those within our accommodation services, grants from Herts County Council, The Big Lottery, Henry Smith, Nationwide, Garfield Weston and other trust making bodies, fundraising events and donations from businesses, community groups, churches and individuals.

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

Plans for the future

This year has been unprecedented, so many of our medium to long term plans have been put on hold so we could focus specifically on the overall safety of our staff volunteers and clients. As we move forward, we are aware that plans may need to continue to be modified as government guidance changes and the long-term impact of COVID on our community becomes more apparent. We do expect to see an increase in those facing homelessness and poverty along with increasing demand on funding.

With this is mind our future plans continue to be :

Structure, governance and management

The trustees, who are also the directors for the purpose of company law, and who served during the year and up to the date of signature of the financial statements were:

Historically, DENS has been in a position where we have not needed to advertise for trustees, with interested applicants approaching DENS. When an interested party has contacted DENS, they are asked to submit a CV, along with covering letter. This is then reviewed by the Chairman and CEO. If considered suitable, they will be invited to attend an interview with the Chairman and CEO. The third stage is the applicant will attend a Board meeting to observe and meet other trustees after which a vote is taken by the board. New Trustees undertake an induction, which includes visiting all services.

In 2021, we will undertake a governance review, including a skills audit of our current Board. This will identify any gaps in the skillset of our current N board, which will inform any future recruitment of Trustees.

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

Details of Organisational Structure

DENS Board of Trustees meets a minimum of 5 times a year and is responsible for the strategic direction and policy of the charity.

There is a continuing programme across the organisation to develop skills and working practices. This includes mandatory training for all staff, the Staff Handbook which is regularly updated and in 2021 the introduction of a Code of Conduct for all staff.

Remuneration policy

In 2017/18 DENS completed a job evaluation of all roles and a salary review to establish a salary structure based on the following principles:

The agreed pay structure is used for setting pay and remuneration for all staff.

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

Statement of trustees' responsibilities

The trustees, who are also the directors of DENS Limited for the purpose of company law, are responsible for preparing the Trustees' Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company Law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that year.

In preparing these financial statements, the trustees are required to:

The trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

Disclosure of information to auditor

Each of the trustees has confirmed that there is no information of which they are aware which is relevant to the audit, but of which the auditor is unaware. They have further confirmed that they have taken appropriate steps to identify such relevant information and to establish that the auditor is aware of such information.

The trustees' r eport was approved by the Board of Trustees.

..............................

M Warner

Trustee Dated: .........................

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

INDEPENDENT AUDITOR'S REPORT

TO THE MEMBERS OF DENS LIMITED

Opinion

We have audited the financial statements of DENS Limited (the ‘charitable company’) for the year ended 31 March 2021 which comprise the statement of financial activities, the balance sheet, the statement of cash flows and the notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice) .

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

We have nothing to report in respect of the following matters in relation to which the ISAs (UK) require us to report to you where:

Other information

The other information comprises the information included in the annual report other than the financial statements and our auditor's report thereon. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and , except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of our audit:

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

INDEPENDENT AUDITOR'S REPORT (CONTINUED)

TO THE MEMBERS OF DENS LIMITED

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the d irectors ' r eport included within the trustees' r eport.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the s tatement of trustees' r esponsibilities, the trustees, who are also the directors of the charitable company for the purpose of company law, are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

INDEPENDENT AUDITOR'S REPORT (CONTINUED)

TO THE MEMBERS OF DENS LIMITED

Auditor's responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

As part of an audit in accordance with ISAs (UK), we exercise professional judgment and maintain professional scepticism throughout the audit. We also:

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit.

Use of our report

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Mr James Foskett (Senior Statutory Auditor) For and on behalf of Cansdales Audit LLP

Chartered Accountants Statutory Auditor

......................... Bourbon Court Nightingales Corner Little Chalfont Bucks HP7 9QS

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT

FOR THE YEAR ENDED 31 MARCH 2021

Unrestricted
Designated
funds
funds
2021
2021
Notes
£
£
Income and endowments from:
Donations and legacies
2
701,427
-
Charitable activities
3
936,407
-
Other trading activities
4
61,839
-
Grants
5
24,503
-
Total income
1,724,176
-
Expenditure on:
Raising funds
6
186,982
-
Charitable activities
7,8
1,005,097
-
Total resources expended
1,192,079
-
Net incoming/(outgoing) resources
before transfers
532,097
-
Gross transfers between funds
(327,000)
327,000
Net income/(expenditure) for the year/
Net movement in funds
205,097
327,000
Fund balances at 1 April 2020
319,904
-
Fund balances at 31 March 2021
525,001
327,000		 Restricted
funds
2021
£
33,820
-
-
651,966
685,786
-
709,044
709,044
(23,258)
-
(23,258)
24,778
1,520		 Total
2021
£
735,247
936,407
61,839
676,469
2,409,962
186,982
1,714,141
1,901,123
508,839
-
508,839
344,682
853,521		 Total
2020
£
292,805
899,873
47,728
602,686
1,843,092
175,999
1,527,396
1,703,395
139,697
-
139,697
204,985
344,682

The statement of financial activities includes all gains and losses recognised in the year.

All income and expenditure derive from continuing activities.

The statement of financial activities also complies with the requirements for an income and expenditure account under the Companies Act 2006.

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

BALANCE SHEET

AS AT 31 MARCH 2021

Notes
Fixed assets
Tangible assets
11
Current assets
Debtors
12
Cash at bank and in hand
Creditors: amounts falling due within one
year
13
Net current assets
Total assets less current liabilities
Creditors: amounts falling due after more
than one year
14
Net assets
Income funds
Restricted funds
18
Designated funds:
Unrestricted funds
General unrestricted funds		 2021
£
73,321
1,047,959
1,121,280
(399,530)
525,001		 £
380,271
721,750
1,102,021
(248,500)
853,521
1,520
327,000
525,001
853,521		 2020
£
67,177
515,326
582,503
(254,945)
319,904		 £
17,124
327,558
344,682
-
344,682
24,778
-
319,904
344,682

These financial statements have been prepared in accordance with the provisions applicable to companies subject to the small companies regime.

The financial statements were approved by the Trustees on .........................

..............................

M Warner Trustee

Company Registration No. 04610820

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

STATEMENT OF CASH FLOWS

FOR THE YEAR ENDED 31 MARCH 2021

Notes
Cash flows from operating activities
Cash generated from operations
23
Investing activities
Purchase of tangible fixed assets
Net cash used in investing activities
Financing activities
Repayment of bank loans
Net cash generated from/(used in) financing
activities
Net increase in cash and cash equivalents
Cash and cash equivalents at beginning of year
Cash and cash equivalents at end of year		 2021
£
(378,731)
248,500		 £
662,864
(378,731)
248,500
532,633
515,326
1,047,959		 2020
£
(16,413)
-		 £
181,216
(16,413)
-
164,803
350,523
515,326

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

1 Accounting policies

Charity information

DENS Limited is a private company limited by guarantee incorporated in England and Wales. The registered office is Bury Lodge, 1 Queensway, Hemel Hempstead, Hertfordshire, HP1 1HT.

1.1 Accounting convention

The financial statements have been prepared in accordance with the charitable company's governing document, the Companies Act 2006 and “Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)” (as amended for accounting periods commencing from 1 January 2019). The charitable company is a Public Benefit Entity as defined by FRS 102.

The financial statements are prepared in sterling , which is the functional currency of the charitable company . Monetary a mounts in these financial statements are rounded to the nearest £.

The financial statements have been prepared under the historical cost convention, modified to include the revaluation of freehold properties and to include investment properties and certain financial instruments at fair value. The principal accounting policies adopted are set out below.

1.2 Going concern

At the time of approving the financial statements, the trustees have a reasonable expectation that the charitable company has adequate resources to continue in operational existence for the foreseeable future. Thus the trustees continue to adopt the going concern basis of accounting in preparing the financial statements.

1.3 Charitable funds

Unrestricted funds are available for use at the discretion of the trustees in furtherance of their charitable objectives.

Restricted funds are subject to specific conditions by donors as to how they may be used. The purposes and uses of the restricted funds are set out in the notes to the financial statements.

1.4 Income

Income is recognised when the charitable company is legally entitled to it after any performance conditions have been met, the amounts can be measured reliably, and it is probable that income will be received.

Cash donations are recognised on receipt. Other donations are recognised once the charitable company has been notified of the donation, unless performance conditions require deferral of the amount. Income tax recoverable in relation to donations received under Gift Aid or deeds of covenant is recognised at the time of the donation.

Legacies are recognised on receipt or otherwise if the charitable company has been notified of an impending distribution, the amount is known, and receipt is expected. If the amount is not known, the legacy is treated as a contingent asset.

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

1 Accounting policies

(Continued)

1.5 Expenditure

Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is classified by activity. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs which contribute to more than one activity and support costs which are not attributable to a single activity are apportioned between those activities on a basis consistent with the use of resources. Central staff costs are allocated on the basis of time spent, and depreciation charges allocated on the portion of the asset's use.

Costs of generating funds are costs incurred in attracting voluntary income, and those incurred in trading activities that raise funds.

Charitable activities and governance costs are costs incurred on the charity's educational operations, including support costs and costs relating to the governance of the charity apportioned to charitable activities.

1.6 Tangible fixed assets

Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation, net of depreciation and any impairment losses. The capitalisation policy is £500.

Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases:

Property Refurbishment 3 year straight line basis
Fixtures and fittings 3 year straight line basis
Computers 3 year straight line basis

Freeheld Property is Valued at Cost less Impairment.

The gain or loss arising on the disposal of an asset is determined as the difference between the sale proceeds and the carrying value of the asset, and is recognised in net income/(expenditure) for the year.

1.7 Impairment of fixed assets

At each reporting end date, the charitable company reviews the carrying amounts of its tangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any ) .

1.8 Cash and cash equivalents

Cash and cash equivalents include cash in hand, deposits held at call with banks, other short-term liquid investments with original maturities of three months or less, and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities.

1.9 Employee benefits

The cost of any unused holiday entitlement is recognised in the period in which the employee’s services are received.

Termination benefits are recognised immediately as an expense when the charitable company is demonstrably committed to terminate the employment of an employee or to provide termination benefits.

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

1 Accounting policies

(Continued)

1.10 Retirement benefits

Payments to defined contribution retirement benefit schemes are charged as an expense as they fall due.

2 Donations and legacies

Unrestricted
Restricted
funds
funds
2021
2021
£
£
Donations and gifts
701,427
33,820
Donations and gifts
Individual donations
291,307
8,463
Business donations
249,420
-
Charity donations
75,102
-
Church donations
15,376
-
School donations
4,524
-
Events income
28,973
-
Fundraising activities
25
-
Major Donor
36,700
24,087
Other
-
1,270
701,427
33,820		 TotalUnrestricted
funds
2021
2020
£
£
735,247
292,805
299,770
102,335
249,420
42,862
75,102
25,012
15,376
12,422
4,524
11,950
28,973
98,224
25
-
60,787
-
1,270
-
735,247
292,805		 TotalUnrestricted
funds
2021
2020
£
£
735,247
292,805
299,770
102,335
249,420
42,862
75,102
25,012
15,376
12,422
4,524
11,950
28,973
98,224
25
-
60,787
-
1,270
-
735,247
292,805
102,335
42,862
25,012
12,422
11,950
98,224
-
-
-
292,805

3 Charitable activities

Move On and The Elms
Personal contributions from residents		 2021
£
854,830
81,577
936,407		 2020
£
825,771
74,102
899,873

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

4 Other trading activities

Rental income
Warehouse income
Coffee Cart Income
Laundry money
Bike Project Income
Other income
Other trading activities		 2021
£
45,125
-
519
548
12,206
3,441
61,839		 2020
£
43,703
610
1,628
776
-
1,011
47,728

5 Grants

Unrestricted
Restricted
funds
funds
£
£
Big Lottery Fund
-
35,611
Herts County Council Accommodation Solutions
-
215,794
Food donations
-
151,895
Tesco 'Top Up' grants
-
-
HertfordshireCommunity
10,667
NationwideCommunity-MoveOn
16,664
Henry Smith - Resettlement
24,025
HCC - COVID 19
43,807
Grant - Ocado
35,000
Homeless Link COVID 19 grant
49,160
Community Action Dacorum - Foodbank
14,500
Other grants
24,503
54,843
24,503
651,966
For the year ended 31 March 2020
2,458
600,228		 Total
2021
£
35,611
215,794
151,895
-
10,667
16,664
24,025
43,807
35,000
49,160
14,500
79,346
676,469		 Total
2020
£
80,799
213,413
139,049
9,737
159,688
602,686
602,686

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

6 Raising funds

Fundraising and publicity
Seeking donations, grants and legacies
Other fundraising costs
Wages and salaries
Depreciation and impairment
Support costs
Fundraising and publicity		 2021
£
-
33,991
150,225
2,766
-
186,982
186,982		 2020
£
218
46,936
128,740
105
218
175,999
175,999

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

7 Charitable activities

Day Centre Resettlement
£
£
Wages and salaries
53,304
32,459
Depreciation and impairment
1,596
-
Premises costs
4,564
1,451
Rent and rates
7,583
-
Office
3,171
1,136
Foodbank distribution
-
-
Staff costs
842
584
Other costs
1,977
2,501
Catering (ELMS)
673
-
Overhead Allocation
26,517
7,955
100,227
46,086		 Foodbank
Head Office
£
£
76,472
1,440
3,123
3,096
1,275
22,010
-
-
1,088
33,631
145,395
-
676
520
1,616
93,004
-
-
15,042
(192,827)
244,687
(39,126)		 Move on
£
84,374
(1)
69,547
182,823
2,497
-
17,388
7,691
-
26,517
390,836		 The ELMS
£
334,277
3,193
117,732
11,913
94,337
-
7,079
26,774
29,503
106,069
730,877		 Social
Enterprise
£
585
842
714
-
138
-
-
481
663
10,727
14,150		 Total
2021
£
582,911
11,849
217,293
202,319
135,998
145,395
27,089
134,044
30,839
-
1,487,737		 Total
2020
£
576,793
10,525
160,192
237,303
132,417
130,381
4,848
60,441
17,322
-
1,330,222

For 2021 , charitable activities (above) and support costs (note 8) totaled £1,714,144 (2020:£1,527,395 ). Of this, £ 1,029,878 (2020 : £944,074 ) related to unrestricted expenditure and £684,266 (2020 :£583,322 ) related to restricted expenditure.

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

8 Support costs

Support costs
Wages and salaries
Depreciation
Rent and rates
Office
Staff costs
Other costs		 2021
£
189,294
969
10,833
6,886
4,726
13,696
226,404		 2020
£
174,753
55
-
15,499
1,351
5,515
197,173

9 Trustees

None of the trustees (or any persons connected with them) received any remuneration or benefits from the charitable company during the year (2020: £nil) .

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

10 Employees

Number of employees

The average monthly number of employees during the year was:

Average employee numbers
Employment costs
Wages and salaries
Social security costs
Other pension costs		 2021
Number
38
2021
£
840,473
66,885
15,072
922,430		 2020
Number
38
2020
£
783,399
59,007
8,692
851,098

The key management personnel of the charity comprises five members of staff (2020: five). The total employee benefits (including employer pension contributions) received by key management personnel for their services to the charity was £173,863 (2020: £165,743).

The number of employees whose annual remuneration was £60,000 or more were:

were:
2021 2020
Number Number
£60,000 - £69,999 1 1

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

11 Tangible fixed assets

Property
Refurbishment
£
Cost
At 1 April 2020
60,629
Additions
-
At 31 March 2021
60,629
Depreciation and impairment
At 1 April 2020
57,566
Depreciation charged in the year
2,976
At 31 March 2021
60,542
Carrying amount
At 31 March 2021
87
At 31 March 2020
3,063		 Freehold
Property
Fixtures and
fittings
Computers
£
£
£
-
147,408
30,406
355,000
11,475
12,256
355,000
158,883
42,662
-
142,182
21,571
-
7,229
5,379
-
149,411
26,950
355,000
9,472
15,712
-
5,226
8,835		 Total
£
238,443
378,731
617,174
221,319
15,584
236,903
380,271
17,124

12 Debtors

Amounts falling due within one year:
Trade debtors
Other debtors
Prepayments and accrued income		 2021
£
15,408
1,476
56,437
73,321		 2020
£
4,266
8,372
54,539
67,177

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

13 Creditors: amounts falling due within one year

Creditors: amounts falling due within one year
Notes
Other taxation and social security
Deferred income
16
Trade creditors
Other creditors
Accruals		 2021
£
21,624
44,775
64,479
5,169
263,483
399,530		 2020
£
18,560
102,498
77,038
9,189
47,660
254,945

£ 8, 200 (2020: £8,045) is included within the table above in respect of auditors remuneration for the performance of the audit. Also included above is £ 1, 800 (2020: £1,320) in respect of auditors remuneration for non audit services.

14 Creditors: amounts falling due after more than one year

2021 2020
Notes £ £
Bank loans 15 248,500 -

15 Loans and overdrafts

Loans and overdrafts
Bank loans
Payable within two to five year
Payable after Five year		 2021
£
248,500
24,823
223,677		 2020
£
-
-
-

The Charity Bank Limited loaned Dens Limited £248,500 during 2021.This Loan is repayable at a rate of £1433.92 from April 2022 including Interest.Interest is payable at a rate of 4.65%.The Loan is repayable over 25 Years with the first repayment of Capital being due in April 2022.

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

16 Deferred income

2021
£
Balance deferred at 01/04/2020
102,498
Amount released to Incoming resurces in the Current Year
(180,125)
Amount Deferred during the year
122,402
44,775		 2020
£
51,462
(51,462)
102,498
102,498

17 Retirement benefit schemes

The charitable company operates a defined contribution pension scheme for all qualifying employees. The assets of the scheme are held separately from those of the charitable company in an independently administered fund.

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

18 Restricted funds

The income funds of the charity include restricted funds comprising the following unexpended balances of donations and grants held on trust for specific purposes:

Movement in funds
Balance at 1 Income Expenditure Balance at 31
April 2020 March 2021
£ £ £ £
Day Centre 1,649 79,863 (79,992) 1,520
Move On & Property - 116,494 (116,494) -
Foodbank 8,667 241,169 (249,836) -
The Elms - 172,056 (172,056) -
Fundraising 14,462 26,153 (40,615) -
Resettlement - 24,025 (24,025) -
Social Enterprises - 23,861 (23,861) -
Head Office - 2,165 (2,165) -
24,778 685,786 (709,044) 1,520

Day Centre fund includes of Big Lottery income amounting £18,597 , from Garfield Weston Foundation amounting £5000, from Hertfordshire Community of £7057, Homeless link covid 19 Grant of £30944 ,for Homeless winter Transformation Fund of £7050 and £11,215 from others.

Move on & Property consists of income amounting £98,014 from Herts Accomodation, £16,664 from Nationwide Community Grant .

The Foodbank fund relates to donations received to cover salaries and running costs of the Foodbank. The income of £17,015 from Big Lottery, Food donation received amounting £145,394 and Grant Income from Ocado and Community Action Dacorum amounting £35,000 and £14,500 respectively.

In addition to above,Foodbank received Other grant under £10k totaling £11,837.

The Elms fund relates to income and gifts received towards the general running costs of the Elms. At the Elms, we received HCC Accommodation Services Fund towards Supported accommodation and floating support to Dens Move on which also relates to grants received from HCC.

Fund raising includes donation received from Major donors of amounting £24,087 .

Resettlement consists of Income from Henry Smith amounting £24,025.

Social Enterprise consists mainly grant of Homeless Link Covid 19 amounting £18,216.

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

19 Designated funds

The income funds of the charity include the following designated funds which have been set aside out of unrestricted funds by the trustees for specific purposes:

Movement in
funds
Incoming Balance at Transfers
Balance at
resources 1 April 2020 31 March 2021
£ £ £
£
Relocation Cost - - 83,000
83,000
Contribution towards New Building - - 150,000
150,000
Move on Property Purchase - - 94,000
94,000
- - 327,000
327,000

The charity will have to relocate for a minimum of two years whilst their existing site is redeveloped. Funds have been set aside to contribute towards this, as well as their estimated required contribution towards the new development. Plans are also under way to purchase a second Move On property and funds have been set aside to finance the required deposit.

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE YEAR ENDED 31 MARCH 2021

20 Analysis of net assets between funds

Analysis of net assets between funds
Unrestricted
Designated
Restricted
TotalUnrestricted
Restricted
2021
2021
2021
2021
2020
2020
£
£
£
£
£
£
Fund balances at 31 March 2021 are represented by:
Tangible assets
380,271
-
-
380,271
17,124
-
Current assets/(liabilities)
393,230
327,000
1,520
721,750
302,780
24,778
Long term liabilities
(248,500)
-
-
(248,500)
-
-
525,001
327,000
1,520
853,521
319,904
24,778		 Total
2020
£
17,124
327,558
-
344,682

Draft Financial Statements at 26 November 2021 at 07:47:39 DENS LIMITED

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

21 Operating lease commitments

At the reporting end date the charitable company had outstanding commitments for future minimum lease payments under non-cancellable operating leases, which fall due as follows:

Within one year
Between two and five years
In over five years		 2021
£
4,983
621
-
5,604		 2020
£
16,419
4,983
621
22,023

22 Related party transactions

There were no disclosable related party transactions during the year (2020 - none) .

23
Cash generated from operations
Surplus for the year
Adjustments for:
Depreciation and impairment of tangible fixed assets
Movements in working capital:
(Increase)/decrease in debtors
Increase/(decrease) in creditors
(Decrease)/increase in deferred income
Cash generated from operations		 2021
£
508,839
15,584
(6,144)
202,308
(57,723)
662,864		 2020
£
139,697
10,685
8,585
(28,787)
51,036
181,216