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Registered number: 04675599 Charity number: 1097115

AG13 North Norfolk (roe

AGE CONCERN NORTH NORFOLK

(A Company Limited by Guarantee)

UNAUDITED

TRUSTEES' REPORT AND FINANCIAL STATEMENTS

FOR THE YEAR ENDED 31 MARCH 2022

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AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

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ReferenceandAdministrative Detalis oftheCharity, itsTrustees andAdvisers	1
Trustees’Report	2-3
Trustees’ Responsibllities Statement	10
IndependentExaminer's Report	4
Statement of Financial Activities Balance Sheet	12 13-14
NotestotheFinancia!Statements	15-29

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AGE CONCERN NORTH NORFOLK

(A Company LIimlted by Guarantee)

REFERENCE AND ADMINISTRATIVE DETAILS OF THE CHARITY, ITS TRUSTEES AND ADVISERS FOR THE YEAR ENDED 31 MARCH 2022

Trustees Jennie Cummings-Knight MA, MBACP, PGCE, FHEA, Chair Mark Danson-Hatcher Susan Mette (resigned 15 July 2021) Beverley Hopkins (appointed 1 May 2021, resigned 15 July 2021) Paul Harding (appointed 10 October 2021)

Company registered number 04675599 Charity registered number 1097115 Reglstered office 35b Cremer Street Sheringham Norfolk NR26 8DZ

Manager Anneliese Maerz

Accountants MA Partners LLP Chartered Accountants 7NorwichThe Close Norfolk NR1 4DJ

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AGE CONCERN NORTH NORFOLK {A Company Limited by Guarantee)

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TRUSTEES’ REPORT FOR THE YEAR ENDED 31 MARCH 2022

The Trustees present their annual report together with the financial statements of the charity for the year 1 April 2021 to 31 March 2022. The Annual Report serves the purposes of both a Trustees’ report and a directors’ report under company law. The Trustees confirm that the Annual Report and financial statements of the charitable company comply with the current statutory requirements, the requirements of the charitable company's governing document and the provisions of the Statement of Recommended Practice (SORP) applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS102).

Since the charity qualifies as small under section 382 of the Companies Act 2006, the Strategic Report required of medium and large companies under the Companies Act 2006 (Strategic Report and Directors’ Report) Regulations 2013 has been omitted.

Objectives and activities

a. Policies and objectives

We regularly review our aims, objectives and activities. This review looks at what we achieved and the outcomes of our work in the previous 12 months. The review looks at the success of each activity and the benefits they have brought to older people in north Norfolk. We have referred to the guidance contained in the Charity Commission's general guidance on public benefit when reviewing our aims and objectives and in planning our future activities. All our services are available to people in the central portion of the North Norfolk District Council area.

Our objectives as set out in our Articles of Association are to promote the wellbeing of older people in and around North Norfolk by:

‘ preventing or relieving the poverty of older people; . advancing education; . preventing or relieving sickness, disease or suffering in older people (whether emotional, mental or physical);
. promoting equality and diversity;
assisting older people in need by reason of ill-health, disability, financial hardship, social exclusion or other disadvantage; and
« such other charitable purposes for the benefit of older people as the Trustees may from time to time decide.

In setting objectives and planning for activities, the Trustees have given due consideration to general guidance published by the Charity Commission relating to public benefit, including the guidance ‘Public benefit: running a charity (PB2)’.

b. Activities undertaken to achieve objectives

Our main activities for achieving our objectives come under the following headings: 1. Day Centre We offer a full day's service including breakfast, a home-cooked meal for lunch, and a range of activities for customers.

2, Meals on Heels Our ‘Meals on Heels' service offers a hot, home-cooked main meal with the option of adding a pudding that is delivered to your door. This service is perfect for those who would prefer to stay at home, yet still want to receive a delicious and filling meal.

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AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022

Objectives and activities (continued)

Home Visits These may include a range of services including accompanying customers to appointments and assistance with routine tasks. Volunteers (fully trained and DBS checked) drop in on a regular basis to befriend customers who may be semi housebound.
Intergenerational Work

We have active links with local schools including Gresham’s and Sheringham High School. The students interact with our clientele for the provision of mutual social support, computer help and craft activities. During the past year the link with Gresham’s school has been re-kindled and some of the students have been visiting our customers at the Day Centre regularly:

We will be endeavouring to continue to raise our profile in the area by special events, advertising, networking and giving talks to selected groups. We aim to continue to strengthen our links with Dementia Friendly Sheringham and Dementia Friendly Cromer, under the auspices of Age Concern North Norfolk.

The Chair has had the opportunity to speak on BBC Radio Norfolk several times over the past year, raising awareness about the issues that affect older people.

We have also attempted the following: ° To improve the publicity including web presence and leaflets offered by Age Concern, together with monthly articles in the Free Press (Rose Villa Publications group).
. To further improve our facilities (including cleansing and sanitisation measures with regard to the Virus Covid 19) and to continue to improve uptake of our day and other services
. To deliver re-branded home care services including help for carers . To work more closely with Dementia Friendly Groups and to work more closely with the Council (Integrated Care) in the area

c. Main activities undertaken to further the charity's purposes for the public benefit

All of our activities further the charity's purposes for the public benefit. When older people are cared for, with the provision of the range of services that we offer at Age Concern North Norfolk, there is a much wider impact on health services and family and social networks. The dangers of isolation and loneliness are minimised and there is a sense of community cohesion. Older and younger people work together and gain an increased respect for each other.

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AGE CONCERN NORTH NORFOLK {A Company Limlted by Guarantee)

TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022

Achlevements and performance

a. Review of activitles

BUSINESS PLAN We are currently using the plan put in place following the AGM in June 2021 which covers the period to 31 March 2024,

Level 1 - A service which acknowledges that the over 50s of today (future service users) are increasingly more active and looking for services that are geared towards maintaining their health, wellbeing and independent lifestyle, thereby preventing them from being admitted into long term care placements.

Level 2 - A more holistic approach to day services/opportunities to address issues other than health/disability which may have an impact on weikbeing. This service will aim to support more independent service users who may be isolated and need more inclusion and interaction. This will involve providing support, information, advice, meals, etc. This will include guidance in health and wellbeing and opportunities for therapies, group activities, education and information sessions. Level 3 - Services for older people who require support as a result of their physical or mental difficulties. These services will provide support to carers in the form of daily respite relieving them from their intense caring role. Each client will have their care and activities tailor made to meet their individual needs.

PREMISES Day Services Hub

The Trustees are pleased to report that the refurbishment of the Good Companions’ Hall, or the Day Services Hub as it is now known, continues with grant funding secured for general refurbishment.

New Staff Room

Funding received for Covid secure sanitary measures enabled us to refurbish a bespoke room for staff needs, meaning that they were able to make drinks separately from the main kitchen, avoiding cross contamination. In addition staff now have a quiet area in which to study and in which to support carers of customers, as necessary.

Internal Doors

Some of our internal doors needed replacing for reasons of hygiene and we have been able also to re-decorate parts of the building, in line with our general Covid premises improvement measures.

Computer and Phone Systems

Funding secured also enabled us to upgrade our computer systems and phone lines thereby reducing the risk of any data breaches in the future.

Ongoing work

Ceilings - Same ceilings need skimming under hygiene regulations but we have been unable to locate local companies with time to commit to our needs at the time of writing.

Kitchen - Some items have been replaced and we have identified that the filter system needs refurbishment. We are sourcing local companies to facilitate this process as soon as possible.

Managers Office - The defunct water pipework associated with client treatments in the past also needs to be cleared out and made good, and we are again sourcing local companies to do this work.

Extemal Building Work - The ageing of the concrete rendering on the back (shared) wall dividing the premises from another property needs refurbishment. We are jooking into access rights and responsibilities. The

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AGE CONCERN NORTH NORFOLK

(A Company Limited by Guarantee)

TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022

Achievements and performance (continued) intention is to make the area around the premises into a useable, attractive garden-like space that will increase the ability of the Centre to hold larger events, especially during the summer months.

DAY SERVICES

The service provides traditional day care for older people, both those with personal budgets and those who self fund.

Under the leadership of Anneliese Maerz, appointed in February 2021, the number of customers has increased significantly.

The contact with Integrated Care for Social Services customers has been renewed and regular meetings have been set up with various stakeholders in Norfolk County Council and North Norfolk District Council. In addition, networking contacts have expanded to include the following: Sheringham Dementia Friendly Community, Parish Nurse (The Salvation Army), Norfolk Police, the Living Well Officer for Community Health, Norfolk Older People's Strategic Partnership, Carers Matter Norfolk, NCC Community Learning Programme, NCC Creative Art and Wellbeing programme, Gresham's School, The Salvation Army, Dementia Nurse at Sheringham Surgery, Foodshare, Deputy Mayor Sue Brisbane and local councillor Liz Withington.

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Total 2021/221,270 2002020/21 2019/201,435 2,5902018/19 2017/181,761 2016/17932
Half days 212 205 211 427 554
Full days 777 - 410 591
Meals on Heels =: 3,875 1,613 421 369 352 204
Baths 111 34 183 94 103 155
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Lunch Club: 281 meals

. Laundry: 24 customers * At the end of March 2022, there was an average of 39 Direct Access customers a month (2021: 24 Direct Access customers). The reason for this was that we did not recruit any more Social Services customers during the Covid pandemic.

° Intergenerational Activities: There were 9 visits in the year which included a teacher coming to do a yoga session with clients.

Activities this year have included: visits of alpacas, guinea pigs, and Newfoundiand dogs; Musical entertainment from Sheringham Ukulele group, Roy on the piano accordion and other soloists; arts and craft, reminiscent packs from the local library; flower arranging, making lavender bags and Christmas cards and decorations.

STAFFING AND TRAINING

Staffing .

We have increased our staffing levels over the year to reflect the increased number of customers and the increased number of meals served:

Manager . Office Manager . Senior Keyworker/support worker 2 members . Keyworker/support worker 4 members . Relief Staff 2 members . Cook, Assistant Cook

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AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022

Achievements and performance (continued)

* Cleaner Inhouse Training

. Confidentiality . Keyworking ° Care plans/Risk Assessment . Data protection * Record kesping , Personal Boundaries ’ Dementia Awareness ° Deaf Awareness . Level 2 in Dementia

Courses Attended by Staff 2021-2022

Courses Attended by Staff 2021-2022Attended by Staff 2021-2022by Staff 2021-2022Staff 2021-20222021-2022	Courses Attended by Staff 2021-2022Attended by Staff 2021-2022by Staff 2021-2022Staff 2021-20222021-2022
Care Certificate: Understand your role		Coronavirus Awareness	COSHH
DeafAwareness		Dementia (Level 2)	DementiaAwareness
FireAwareness		First Aid Requirements & RIDDOR	Food AllergyAwareness
Food Safety& Hygiéne (Level 2)		GDPR Essentials
Hazard Analysis and Critical Control Points (Levels2 and 3)
Health & Safety Basics& Essentials		Health & Safetyfor Managers	Infection Prevention & Control
Lone working		Medication Awareness (Care Homes)	Moving and Handling
RiskAssessment		Risk assessment in the workplace	Safeguarding Vulnerable Adults
Trustee Training Record
Date	Provider	Session
27April 2021	Alzheimer’s Society	‘Cure the Care’ and Dementia Action Week Webinar
28 May2021	NCC	The new Financial model Zoom
1 June 2021	Fareshare Go	Webinar about the scheme and the Food Offer
15 June 20211 18August2021 14 October2021	NCF Alzheimer’s Society NCC	Accounting for CharitiesWebinar . DementiaandHearing LossWebinar Q&Awebinar for Day Services
3 November2021	NNDC	Webinaron Clutter and Hoarding
17February2022	Alzheimer’sSociety	DementiaChampion'sWebinaraboutchangestorole

b. Investment policy and performance

We are a small charity and do not have an active investment policy at the present time. Funds not required for working capital are held on a deposit account.

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AGE CONCERN NORTH NORFOLK

(A Company Limited by Guarantee)

a

ee he TRUSTEES’ REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022

Financlal review

a. Overview

The charity's finances are stable.

Total income for the year rose from £165,649 to £229,644. The previous year's income from charitable activities was impacted by Covid, this recovered in the current financial year resulting in an increase in income from £45,774 to £87,138. Voluntary income remained strong with £55,189 receivable from donations and £87,226 from grants.

Total expenditure rose from £134,022 to £175,962. The increase is largely attributable to the increase in staff costs up from £62,390 to £97,237 as the team has expanded to meet the demand for our services.

The net surplus for the year was £51,425. The charity's balance sheet shows an increase in net current assets from £113,609 to £149 801 and total funds as at 31 March 2022 were £288,534 of which £235,689 are unrestricted and £52,845 restricted.

b. Going concern

After making appropriate enquiries, the Trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. For this reason, they continue to adopt the going concern basis in preparing the financial statements. Further details regarding the adoption of the going concern basis can be found in the accounting policies.

The charity's income comes from sales of day and related services to both Social Services and self-funding clients and from grants and donations. Generating income, as ever, remains a challenging issue but we have expanded our clientele considerably. We are still reliant on grants to fill the gaps between income and expenditure, but have been up and running following the Covid hiatus since July 2021. c. Reserves policy The Trustees have designated £4,280 to cover redundancy costs and £30,000 being an estimate of four month's running costs to provide a "buffer" should the application for ongoing grants prove to be unsuccessful. A further £5,000 has been designated for a maintenance fund to cover unforeseen maintenance costs.

As at 31 March 2022, the charity had "free reserves”, being unrestricted funds which have not been designated and are not represented by fixed assets, of £57,676 (20217: £55, 542).

d. Material Investments policy

In accordance with the Memorandum of Association the charity has the power to invest funds not immediately required for its own purposes in or upon such investments, securities or property of whatsoever nature and wherever situate as may be thought fit provided that the Board seek written professional advice, unless concluded that it is unnecessary or inappropriate to do so.

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AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022

e. Principal risks and uncertainties

The major risks to which the charity is exposed, as identified by the Trustees, have been reviewed and systems have been established to mitigate these risks. We have spent time over the year fine tuning our policies and procedures, particularly in relation to the GDPR regulations and Health and Safety updates, with the help of Wisteria Lodge HR. We have released our updated Business Plan to cover 2021-2024.

Structure, governance and management

a. Constitution

Age Concern North Norfolk is registered as a charitable company limited by guarantee and was set up by a Memorandum of Association on 30 January 2003.

The charity is constituted under a Memorandum of Association dated 30 January 2003 and is a registered charity number 1097115.

b. Methods of appointment or election of Trustees

The management of the charity is the responsibility of the Trustees who are elected and co opted under the terms of the Articies of Association. We are currently updating our Trustees Policy which includes the Induction Process and Trustee outline duties. Over the past year, we have welcomed Paul Harding who has been helping with the Finance Trustee role, alongside the Chair.

Beverley Hopkins joined us briefly as a Trustee at the beginning of the year, but then decided instead to bring her experience with working with the Deaf and the use of Signage to us as a general Volunteer. She has given some training sessions at the Day Centre, which will be a great help with our target group of older people, many of whom have age related hearing loss. Two other potential Trustees also decided to help at the Day Centre in assisting with meal preparation and in delivering meals.

We continue to attempt to recruit suitable personnel who have the necessary expertise and human relations skills necessary for the task of helping to run a small charity. North Norfolk has a great many small and medium sized charities and trustees often have multiple commitments when they joinAge Concem North Norfolk. At the time of the publishing of this report (July 2022) we have welcomed 2 new trustees: Amy Franklin and Glyn Davies, currently within their probationary period.

We could not operate as a going concern without the support of numerous other volunteers who help in various ways. Some of our volunteers also help with Befriending phone calls. Our pool of general volunteers is gradually expanding.

c. Organisational structure and decision-making policies

Age Concern North Norfolk is a Charitable Company Limited by guarantee, and the financial liability of the Trustees, is limited to £1 each. This limitation applies only where the Trustees can be shown to have acted within the legal and regulatory framework.

The charity is governed by a Board of Trustees, with the Manager having operational responsibility for staff and services,

The role of the Board of Trustees is defined by the rules set out by the Charity Commission and by our Articles

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AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022

Structure, governance and management (continued)

of Association. The Board is responsible for ensuring it has achievable and effective plans in place to govern, manage and deliver services and other activities. Trustees are recruited through open advertisement in local free papers and through word of mouth. All Trustees are encouraged to undertake available training and to fully acquaint themselves with the charity's policies and procedures and with Charitable law and regulations. We work with a network of organisations in the voluntary and statutory sectors to ensure the best outcomes for our target client group. We are part of the unincorporated association of the Assembly of Independent Age Concern and Age UK charities.

The General Manager is on a 30 hour contract and there are currently 10 other part time staff (including the Office Manager, Senior Workers, Care Workers, Cook and Cleaner) who are under the management of the General Manager. . The Board is responsible for all financial decisions made by the charity, and oversees the Manager in all tasks pertaining to the running of Services and the recruitment and management of staff.

Plans for future perlods

Our challenges for the year ahead are to:

. Continue to increase usage of our services and consolidate our staffing base, thereby providing greater public benefit;
. remain flexible in the light of the aftermath of the Covid virus crisis and to respond to client need in new ways as appropriate;
. build sustainability of our services through increased income, improving facilities and efficient use of resources;
- maintain and improve funding streams, including through encouraging donations and legacies; we are working on a Legacy Leaflet;
. continue to develop our marketing plan, including using Social Media and the Local Press, to increase awareness of our Age Concern North Norfolk brand and services.

Thanks

The Trustees thank our staff and other volunteers. Throughout the past challenging year they have worked hard to promote the well being of older people and help make later life a fulfilling and enjoyable experience. We also thank all those individuals and organisations who have provided services and support, often above and beyond their contracts.

Approved by order of the members of the board of Trustees and signed on their behalf by:

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ennie Cummings-Knight
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Date: 14 July 2022

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AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

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STATEMENT OF TRUSTEES’ RESPONSIBILITIES FOR THE YEAR ENDED 31 MARCH 2022

The Trustees (who are also the directors of the charity for the purposes of company law) are responsible for preparing the Trustees’ Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the Trustees to prepare financial statements for each financial . Under company law, the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charity and of its incoming resources and application of resources, including its income and expenditure, for that period. In preparing these financial statements, the Trustees are required to:

. select suitable accounting policies and then apply them consistently; e observe the methods and principles of the Charities SORP (FRS 102); ° make judgements and accounting estimates that are reasonable and prudent:
° state whether applicable UK Accounting Standards (FRS 102) have been followed, subject to any material departures disclosed and explained in the financial statements:
° charitypreparewill thecontinue financialinstatementsbusiness. on the going concern basis unless it is inappropriate to presume that the

The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the charity's transactions and disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

' Approved by order of the members of the board of Trustees and signed on its behalf by:

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Jennie Cummings-Knight ~~
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Date: 14 July 2022

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AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

INDEPENDENT EXAMINER'S REPORT FOR THE YEAR ENDED 31 MARCH 2022

independent Examiner's Report to the Trustees of Age Concern North Norfolk (‘the charity’)

| report to the charity Trustees on my examination of the accounts of the charity for the year ended 31 March 2022.

Responsibilities and Basis of Report

As the Trustees of the charity (and its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 (‘the 2006 Act’).

Having satisfied myself that the accounts of the charity are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, | report in respect of my examination of the charity's accounts carried out under section 145 of the Charities Act 2011 (the 2011 Act’). Jn carrying out my examination | have followed the Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act.

Independent Examiner's Statement

| have completed my examination. | confirm that no matters have come to my attention in connection with the examination giving me cause to believe:

accounting records were not kept in respect of the charity as required by section 386 of the 2006 Act; or 2. the accounts do not accord with those records; or 3. the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a ‘true and fair view which is not a matter considered as part of an independent examination; or
the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities.

| have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of tha accounts to be reached. This report is made solely to the charity's Trustees, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008. My work has been undertaken so that | might state to the charity's Trustees those matters | am required to state to them in an Independent Examiner's Report and for no other purpose. To the fullest extent permitted by law, | do not accept or assume responsibility to anyone other than the charity and charity's Trustees as a body, for my work or for this report. Signed: S\— Dated: 14 July 2022 Mr F ME Shippam BSc FCA DChA MA Partners LLP 7 The Close Norwich Norfolk NR1 4DJ

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AGE CONCERN NORTH NORFOLK (A Company LImited by Guarantee)

EN en SS SSS Sys STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2022

eee

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||||||||| |---|---|---|---|---|---|---|---| |Restricted|Unrestricted|Total|Total| |funds|funds|funds|funds| |2022|2022|2022|2021| |income|from:|Note|£|£|£|£| |Donations|and|legacies|3|64,868|77,547|142,415|119,853| |Charitable|activities|4|-|87,138|87,138|45,774| |Investments|-|91|91|22| |Total|income|64,868|164,776|229,644|165,649| |Expenditure|[on:]|eee| |Raising|funds|-|9,162|9,162|9,062| |Charitable|activities|5|23,310|143,490|166,800|124,960| |Total expenditure|23,310|152,652|175,962|134,022| |eee| |Net income|41,558|12,124|53,682|31,627| |Transfers|between funds|14|(7,500)|7,500|-|-| |Not movement|in funds|before|other|eS| |recognised|gains/(losses)|34,058|19,624|§3,682|31,627| |Other recognised|gains/(losses):| |Losses|on|disposal|of tangible|fixed| |assets|10|-|(2,257)|(2,257)|-| |Net movement|in funds|34,058|17,367|51,425|31,627| |Reconciliation|of funds:| |Total funds|brought forward|18,787|218,322|237,109|205, 482| |Net movement|in|funds|34,058|17,367|51,425|31,627| |Total funds|carried forward|52,845|235,689|288,534|237,109|

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The Statement of Financial Activities includes all gains and losses recognised in the year.

The notes on pages 15 to 29 form part of these financial statements.

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AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee) REGISTERED NUMBER: 04675599

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BALANCE SHEET
AS AT 31 MARCH 2022
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|||||||| |---|---|---|---|---|---|---| |2022|2021| |Note|£|£| |Fixed|assets|;| |Tangible|assets|10|138,733|123,500| |138,733|123,500| |Current|assets| |Debtors|11|1,628|549| |Cash|at bank and|in hand|154,730|118,336| |156,358|118,885| |Creditors:|amounts|falling|due|within|one| |year|12|(6,557)|(5,276)| |Net|current|assets|149,801|113,609| |Total|assets|less|current|liabilities|288,534|237,109| |Total|net assets|288,534|237,109| |;|a]|$$$)| |Charity funds| |Restricted funds|14|52,845|18,787| |Unrestricted|funds|14|235,689|218,322| |Total funds|288,534|237,109|

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The charity was entitled to exemption from audit under section 477 of the Companies Act 2006.

The members have not required the company to obtain an audit for the year in question in accordance with section 476 of Companies Act 2006.

The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and preparation of financial statements.

The financial statements have been prepared in accordance with the provisions applicable to entities subject to the small companies regime.

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AGE CONCERN NORTH NORFOLK {A Company LImited by Guarantee) REGISTERED NUMBER: 04675599

BALANCE SHEET (CONTINUED) AS AT 31 MARCH 2022 a

The financial statements were approved and authorised for issue by the Trustees and signed on their behalf by:

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nie Cummings-Knight
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Date: 14 July 2022

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The notes on pages 715 to 29 form part of these financial statements.

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AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

a NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 SS 1. General information

Age Concem North Norfolk is a company incorporated in England and Wales. The registered office and principal place of business is 35b Cremer Street, Sheringham, Norfolk, NR26 8DZ.

2. Accounting policies 2.1 Basls of preparation of financial statements

The financial statements have been prepared in accordance with the Charities SORP (FRS 102) - Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

Age Concern North Norfolk meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy.

2.2 Income All income is recognised once the charity has entitlement to the income, it is probable that the income will be received and the amount of income receivable can be measured reliably. Grants are included in the Statement of Financial Activities on a receivable basis. The balance of income received for specific purposes but not expended during the period is shown in the relevant funds on the Balance Sheet. Where income is received in advance of entitlement of receipt, its recognition is deferred and included in creditors as deferred income. Where entitlement occurs before income is received, the income is accrued.

Income tax recoverable in relation to investment income is recognised at the time the investment income is receivable.

2.3 Expenditure

Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably.

Expenditure on raising funds includes all expenditure incurred by the charity to raise funds for its charitable purposes and includes costs of all fundraising activities events and non-charitable trading.

Expenditure on charitable activities is incurred on directly undertaking the activities which further the charity's objectives, as well as any associated support costs.

All expenditure is inciusive of irrecoverable VAT.

2.4 Interest receivable

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the institution with whom the funds are deposited.

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AGE CONCERN NORTH NORFOLK (A Company Llmlited by Guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022

2. Accounting policles (continued)

2.5 Tangible fixed assets and depreciation

Tangible fixed assets are initially recognised at cost. After recognition, under the cost model, tangible fixed assets are measured at cost less accumulated depreciation and any accumulated impairment losses. All costs incurred to bring a tangible fixed asset into its intended working condition should be included in the measurement of cost.

Depreciation is charged so as to allocate the cost of tangible fixed assets less their residual value over their estimated useful lives, on a reducing balance basis. Depreciation is provided on the following basis: Fixtures and fittings - 20% Gains and losses on disposals are determined by comparing the proceeds with the carrying amount of the asset at the date of disposal and are recognised in the Statement of Financial Activities.

2.6 Debtors

Trade and other debtors are recognised at the settlement amount after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

2.7 Cash at bank and in hand

Cash at bank and in hand includes cash and short-term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

2.8 Liabilities and provisions

Liabilities are recognised when there is an obligation at the Balance Sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably.

Liabilities are recognised at the amount that the charity anticipates it will pay to settle the debt or the amount it has received as advanced payments for the goods or services it must provide.

Provisions are measured at the best estimate of the amounts required to settle the obligation. Where the effect of the time value of money is material, the provision is based on the present value of those amounts, discounted at the pre-tax discount rate that reflects the risks specific to the liability. The unwinding of the discount is recognised in the Statement of Financial Activities as a finance cost.

2.9 Financial instruments

The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method.

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AGE CONCERN NORTH NORFOLK {A Company Limited by Guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022

as 2. Accounting policies (continued)

2.10 Pensions

The charity operates a defined contribution pension scheme and the pension charge represents the amounts payable by the charity to the fund in respect of the year.

2.11 Fund accounting

General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the charity and which have not been designated for other purposes.

Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular purposes. The aim and use of each designated fund is set out in the notes to the financial
statements.
Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the charity for particular purposes. The costs of raising and administering such funds arecharged against the specificfund. The aim and use ofeach restricted fund is set out in the notes to the financial statements.
Investment income, gains and losses are allocated to the appropriate fund.
incomefrom donations and legacies
Restricted Unrestricted Total Total
funds funds funds funds
2022 2022 2022 2021
£ £ £ £
Donations 12,500 42,689 55,189 25,914
Grants 52,368 34,858 87,226 93,939
Total 2022 64,868 77,547 142,415 119,853
Total2021 96,239 23,614 119,853

income from donations and legacies

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AGE CONCERN NORTH NORFOLK

(A Company Limited by Guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022

4, Income from charitable activities

Income from charitable activitiesfrom charitable activitiescharitable activitiesactivities
Income from charitable activities - Day Centre		Unrestricted funds 2022 £. 62,727	_	Total funds 2022 £ 62,727	Total funds 2021 £ 36,898
incomefromcharitableactivities -Otherservices		24,411		24,411	8876
Total 2022		87,138		87,138	45,774
		—_$s]—[__=	eC		——————
		eee
Total2021		45,774		45,774
Analysis ofexpenditure on charitable activities
Summary by fund type
	Restricted	Unrestricted		Total	Total
	funds	funds		funds	funds
	2022	2022		2022	2021
	£	£		£	£
Promoting thewellbeing ofolderpeople	23,310	143,490		166,800	124,960
Total 2021	93,074	31,886		124,960
Analysis ofexpenditure by activities
	Activities undertaken directly 2022	Support costs 2022		Total funds 2022	Total funds 2021
	£	£		£	£
Promoting the wellbeing ofolder people	110,624	56,176		166,800	124,960
Total2021	73,940	51,020		124,960

5. Analysis of expenditure on charitable activities

Analysis of expenditure by activities

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AGE CONCERN NORTH NORFOLK

(A Company Limited by Guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022

6. Analysis of expenditure by activities (continued)

Analysis of direct costs

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||||| |---|---|---|---| |Total|Total| |funds|funds| |2022|2021| |£|£| |Staff costs|97,237|62,390| |Food|11,285|3,151| |Agency|staff|415|5,091| |Travel and transport|1,328|968| |Other|direct costs|359|2,340| |Total|2022|110,624|73,940| |Analysis|of support costs|

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||||||||||| |---|---|---|---|---|---|---|---|---|---| |Total|Total| |funds|funds| |2022|2021| |£|£| |Depreciation|4,783|6,653| |Premises|17,873|7,195| |General|overheads|17,469|15,723| |Governance|costs|16,051|21,449| |56,176|51,020| |7.|Independent|examiner's|remuneration| |2022|2021| |£|£| |Fees|payable|to|the|charity's|independent|examiner|for the|independent| |examination|of the|charity's|annual|accounts|1,900|1,800| |Fees|payable|to|the|charity's|independent|examiner|in|respect|of.| |All|other|services|not|included|above|7,669|4,013|

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AGE CONCERN NORTH NORFOLK

(A Company Limited by Guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022

8. Staff costs

Staff costs
	2022	2021
Wages and salaries	£ 96,420	£ 61,745
Social securitycosts	97	(137)
Contribution to defined contribution pension schemes	720	782
	97,237	62,390

The average number of persons employed by the charity during the year was as follows:

	2022	2021
	No.	No.
Charitable activities	8	4
Fundraising	1	q
	9	5

No employee received remuneration amounting to more than £60,000 in either year.

9. Trustees’ remuneration and expenses

During the year, no Trustees received any remuneration or other benefits (2027 - £NIL).

During the year ended 31 March 2022, no Trustee expenses have been incurred (2027 - ENIL).

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AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

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NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 er

a 10. Tanglible fixed assets

	Freehold property £	Fixtures and fittings £	Total £
Cost orvaluation
At 1 April2021 Additions Disposals	108,578 - -	47,815 22,273 (10,125)	156,093 22,273 (10,128)
At31 March 2022	108,578	59,663	168,241
Depreciation At1 April2021 Charge fortheyear On disposals	- - -	32,593 4,783 (7,868)	32,593 4,783 (7,868)
At 31 March 2022	$e - 29,508		mere, 29,508
Net book value
At31 March 2022	108,578	30,165	438,733
At31March2021	108,578	14,922	123,500

A number of fixture and fittings were recycled during the year. The net book value of these assets at disposal was £2,257. This has given rise to a loss on disposal of £2,257 in the Statement of Financial Activities as £NIL proceeds were received.

11. Debtors

	2022	2021
	£	£
Due within one year
Trade debtors	832	-
Otherdebtors	49	45
Prepayments andaccrued income	747	504
	4,628	549
	=	SSO

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AGE CONCERN NORTH NORFOLK

(A Company Limited by Guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022

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|||||||| |---|---|---|---|---|---|---| |12.|Creditors:|Amounts|falling|due within|one|year| |2022|2021| |Trade creditors|4,335|2,845| |Other|creditors|-|272| |Accruals and|deferred|income|2,222|2,159| |6,557|5,276|

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Financlal instruments

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|||||||||||| |---|---|---|---|---|---|---|---|---|---|---| |2022|2021| |£|£| |Financial|assets| |Financial|assets|measured|at|fair value|through|income|and|expenditure|154,730|118,336| |—————|—————————|rl|

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Financial assets measured at fair value through income and expenditure comprise cash at bank and in hand

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AGE CONCERN NORTH NORFOLK (A Company LImlted by Guarantee}

a

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022

eee

14. Statement of funds

Statement of funds - current year

						Balance at
	Balanceat 1 April 2021 £	Income £	Expenditure £	Transfers infout E.	Gains/ (Losses) £	31 March 2022 £
Unrestricted
funds
Designated
funds
Redundancy	4,280	-	-	-	-	4,280
Maintenance	6,000	-	-	-	x	5,000
4 months
running costs	30,000	-	-	-	-	30,000
	39,280	.	.	.	.	39,280
	eee
General funds
Unrestricted funds	179,042	164,776	(152,652)	7,500	(2,257)	196,409
Total	eee eee		eee eee
Unrestricted
funds	218,322	164,776	(152,652)	7,500	(2,257)	235,689
Restricted funds
Good
Companions
Lunch Club	2,000	-	“	-	-	2,000
Green Hall
Foundation	4,000	-	-	-	-	4,000
Independent
Age	635	-	(405)	"	-	230
Mrs Smith &
Mount Trust	1,250	-	-	-	-	1,250
Norfolk County
Council ("NCC")
Infection
Control	476	13,115	(10,105)	-	-	3,486

SSE

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AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

Renee EET essa NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022

Statement of funds (continued)

Statement of funds - current year (continued)

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||||||||| |---|---|---|---|---|---|---|---| |Balance|at| |Balance|at|1|Transfers|Gains/|31|March| |April|2021|Income|Expenditure|in/out|(Losses)|2022| |£|£|£|£|£|£| |Norfolk| |Community| |Foundation| |("NCF")|-|Silk| |Purse|2,500|-|-|(2,500)|-|-| |National|Lottery| |~|Outreach|7,926|-|(3,559)|-|-|4,367| |Francis| |Winham| |Foundation|-|6,000|(5,364)|-|-|636| |Garfield| |Weston|-|10,000|-|-|-|10,000| |Geoffrey| |Watling|Charity|“|4,500|(1,205)|-|-|295| |National|Lottery| |-|Reaching|Out,| |Reaching|Back|-|9,809|-|-|-|9,809| |NCF-| |Intergeneration| |al Activity| |Groups|.|7,944|(62)|-|-|7,882| |NCF|- Norfolk| |Household| |Support|Fund|“|2,500|«|-|-|2,500| |NCF|-| |Response|&| |Recovery|Fund|-|8,000|(2,610)|“||5,390| |RC|Snelling|-|2,500|-|(2,500)|-|-| |ShePoo|r|singhamand| |Ploughlets| |Trust|-|2,500|-|(2,500)|-|-| |Tesco|Bags|of| |Help|-|1,000|~|~||1,000| |18,787|64,868|(23,310)|(7,500)|-|52,845| |Total|of funds|237,109|229,644|(175,962)|-|(2,257)|288,534|

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AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022

14,

Statement of funds (continued)

During the year restricted funding was received totalling £7,500 toward the purchase of an interactive table. The table was purchased in the year and is included in fixed asset additions. The restriction has therefore been satisfied and the funding received has been transferred to unrestricted funds.

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AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

			AGE CONCERN NORTH NORFOLKNORFOLK	AGE CONCERN NORTH NORFOLKNORFOLK	AGE CONCERN NORTH NORFOLKNORFOLK
	.		(A CompanyCompany Limited by Guarantee)Guarantee)
		NOTES TOTHEFINANCIALSTATEMENTS FOR THE YEAR ENDED 31 MARCH 2022
14.		Statement offunds (continued)
		Statementoffunds - prioryear
							Balance at
			Balance at 1Apni2020	Income	Expenditure	Transfers in/out	31 March 2021
			£	£	£	£	£
		Unrestricted funds
		Designated funds
		Redundancy Maintenance 4 months running costs	4,280 5,000 30,000	- - -	- . -	- - -	4,280 5,000 30,000
			39,280	-	oe	-	39,280
			—	——E	———	ee	ee
		General funds
		Unrestrictedfunds	141,524 69,410 (40,947) 9,055 179,042 eee
		Total Unrestrictedfunds	180,804	69,410	(40,947)	9,055	218,322
		Restricted funds
		Cromer	611	-	(611)	-	-
		KITClub	292	-	(292)	-	-
		Big Lottery - Intergenerational	1,916	-	(1,916)	-	-
		Norfolk Community
		Foundation ("NCF")	3,500	-	(3,500}	-	-
		NCF- Silk Purse	2,500	-	~	-	2,500
		Lunch Cluband Befriending	1,000	-	(1,000)	-	-
		Good Companions Lunch
		Club	2,000	-	-	-	2,000
		Connecting Older People	9,908	-	-	(9,908)	-
		NCF -CommunityOutreach	2,950	-	(2,950)	-	-
		NCF -COVID	-	10,500	(10,503)	3	-
		Garfield Weston	-	10,000	(10,219)	219	-
		CAF Coronavirus Emergency	-	9,972	(10,522)	550	-
		The Edward Gostling	-	3,800	(3,861)	61	-
		Souter	-	2,000	(2,020)	20	-
		NCC Infection Control	-	12,922	(12,446)	-	476
							Page26

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AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 Ee SSSSSSSSssSese 14. Statement of funds (continued)

Statement of funds - prior year (continued)

			Balance at
	Balanceat Transfers 31March 1 April2020 Income Expenditure infout 2021 £ £ £ £ £
NCF Winter Resilience	-	5,000
IndependentAge MrsSmith&MountTrust Green Hall Foundation	- - -	§,545 2,500 4,000	(4,910) - 635 (1,250) - 1,250
NationalLottery-Outreach	-	30,000	(22,074) - 7,926
	24,677	96,239	(93,074) (9,055) 18,787

Total offunds	205,481	165,649	(134,021) - 237,109
	—oooaaeSS=—	OUSaaS eS

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AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

I NOTES TO THE TO THE THE FOR THE THE YEAR 16. Summary of funds

NOTES TO THE TO THE THE FINANCIAL STATEMENTS FOR THE THE YEAR ENDED 31 MARCH 2022

Summary of funds - current year

						Balance at
	Balance at 1 April 2021	Income	Expenditure	Transfers In/out	Gains/ (Losses)	31 March 2022
	£	£	£	£	£	£
Designated
funds	39,280	-	-	-	-	39,280
General funds	179,042	164,776	(152,652)	7,600	(2,257)	196,409
Restricted
funds	18,787	64,868	(23,310)	(7,500)	-	52,845
	237,109	229,644	(175,962)	-	(2,257)	288,534
Summary offunds -prioryear
		Balanceat 1 April2020 £	Income £	Expenditure £	Transfers infout £	Balance at 31March 2021 £
Designated funds		39,280	-	.	.	39,280
General funds		141,524	69,410	(40,947)	9,055	179,042
Restricted funds		24,677	96,239	(93,074)	(9,055)	18,787
		205,481	165,649	(134,027)	-	237,109

Analysis of net assets between funds Analysis of net assets between funds - current year

	Restricted	Unrestricted	Total
	funds	funds	funds
	2022	2022	2022
	£	£	£
Tangible fixed assets	-	138,733	138,733
Current assets	52,845	103,513	156,358
Creditorsdue within oneyear	-	(6,557)	(6,557)
Total	52,845	235,689	288,534

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AGE CONCERN NORTH NORFOLK {A Company Limited by Guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022

16. Analysis of net assets between funds (continued)

Analysts of net assets between funds- prior year

	Restricted	Unrestricted	Total
	funds	funds	funds
	2021	2021	2021
	£	£	£
Tangiblefixedassets	-	123,500	123,500
Current assets	18,787	100,098	118,885
Creditors due within one year	-	(5,276)	(5,276)
Total	18,787	218,322	237,109

17. Pension commitments

The Charity operates a defined contribution pension scheme. The assets of the scheme are held separately from those of the Charity in an independently administered fund.

The pension cost charge represents contributions payable by the Charity to the fund and amounted to £720 (2021: £782). No amounts were payable to the fund at the balance sheet date.

18. Related party transactions

The charity has not entered into any related party transaction during the year, nor are there any outstanding balances owing between related parties and the charity at 31 March 2022.

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2022-03-31-accounts

AGE CONCERN NORTH NORFOLK

UNAUDITED

AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

CONTENTS

AGE CONCERN NORTH NORFOLK

(A Company LIimlted by Guarantee)

REFERENCE AND ADMINISTRATIVE DETAILS OF THE CHARITY, ITS TRUSTEES AND ADVISERS FOR THE YEAR ENDED 31 MARCH 2022

AGE CONCERN NORTH NORFOLK {A Company Limited by Guarantee)

oT

Objectives and activities

a. Policies and objectives

b. Activities undertaken to achieve objectives

TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022

Objectives and activities (continued)

c. Main activities undertaken to further the charity's purposes for the public benefit

AGE CONCERN NORTH NORFOLK {A Company Limlted by Guarantee)

Achlevements and performance

a. Review of activitles

PREMISES Day Services Hub

New Staff Room

Internal Doors

Computer and Phone Systems

Ongoing work

AGE CONCERN NORTH NORFOLK

TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022

DAY SERVICES

STAFFING AND TRAINING

AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

Achievements and performance (continued)

* Cleaner Inhouse Training

Courses Attended by Staff 2021-2022

b. Investment policy and performance

AGE CONCERN NORTH NORFOLK

a

ee he TRUSTEES’ REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022

Financlal review

a. Overview

b. Going concern

d. Material Investments policy

AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

e. Principal risks and uncertainties

Structure, governance and management

a. Constitution

b. Methods of appointment or election of Trustees

c. Organisational structure and decision-making policies

Structure, governance and management (continued)

Plans for future perlods

Thanks

AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

a

STATEMENT OF TRUSTEES’ RESPONSIBILITIES FOR THE YEAR ENDED 31 MARCH 2022

AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

independent Examiner's Report to the Trustees of Age Concern North Norfolk (‘the charity’)

Responsibilities and Basis of Report

Independent Examiner's Statement

EN en SS SSS Sys STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2022

eee

AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee) REGISTERED NUMBER: 04675599

Date: 14 July 2022

AGE CONCERN NORTH NORFOLK (A Company Limited by Guarantee)

a NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 SS 1. General information

2. Accounting policies 2.1 Basls of preparation of financial statements

2.3 Expenditure

2.4 Interest receivable

eee

AGE CONCERN NORTH NORFOLK (A Company Llmlited by Guarantee)

2. Accounting policles (continued)

2.5 Tangible fixed assets and depreciation

2.6 Debtors

2.7 Cash at bank and in hand

2.8 Liabilities and provisions

2.9 Financial instruments

2.10 Pensions

2.11 Fund accounting

AGE CONCERN NORTH NORFOLK

(A Company Limited by Guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022

4, Income from charitable activities

5. Analysis of expenditure on charitable activities