Youthline- Annual report 2020-21
Contents
| About Youthline | 3 |
|---|---|
| Our Team 2019-20 | 4 |
| Covid-19 Update | 5 |
| Trustees Report | 5 |
| Practice Managers Report | 9 |
| Lodge Overview | 13 |
| Counselling Coordinator’s Report | 16 |
| Outreach Report | 18 |
| Schools Overview | 20 |
| Our Clients’ Voice | 22 |
| Annual Accounts – Extract | 24 |
| Fundraising Report | 27 |
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About Youth line
Youthline provides a professional and confidential one-to-one face-to-face counselling service for young people of secondary school age, and young adults, living in Bracknell Forest and surrounding areas. We continue to provide Youth line Plus to support families of young people and other adults when it is clear this will help the young person.
Youth line provides an important service for young people in Bracknell Forest as we are part of the youth support provision in the Borough. We have a Service Level Agreement with the Council’s youth service and a partnership agreement with the East Berkshire CCG. In 20/21 we provided a service to 411 young people.
We have increased the delivery from March 21 and now offer more than 700 hours of counselling support every month.
Youth line is accessible to clients who can refer themselves to the service or may be referred by their families, schools, GPs and other agencies. The service is free at the point of delivery. In addition there is a dedicated service available to schools for which the schools pay a contribution.
We are a charity and have been operational in Bracknell Forest for 33 Years. As a voluntary organisation we are dependent upon the funding that we raise from external sources. The reputation that Youth line has in the local community and beyond is important in securing funding from a variety of sponsors and supporters.
Overall responsibility for Youth line rests with the Trustees. We have four part time staff members based at Portman Close. We also have 1.5 fte employed young person counsellors working at Youthline from early 2021. We are hugely dependent on our team of volunteers - volunteer counsellors, volunteer fundraisers, admin and reception staff. Sincere appreciation and many thanks go to Youth line ’s staff and volunteers who make it possible to provide our service.
There are lots of ways in which you could become involved with our work. For more detail about us and what we do, please see our website:
www.youthlineuk.com
Youth line The Lodge Coopers Hill Bracknell RG12 7QS
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Our Team 2020-21
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Trustees
pTLIT tT
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Martin Gocke (Chair of Trustees), Judy Fender (Treasurer), Karen Frost, Camilla Horwood, Janet Hughes, Hillary Mason, Oli Sylvester
Coordination team and Young Person Counsellors
Collette Reynolds (Practice Manager), Simone Gridelli (Head of Counselling Services), Lesley Goad (Outreach Coordinator), Theresa Curtis (Administrator), Annabel Davis (Young Person Counsellor FT), Rob Millist (Young Person Counsellor PT).
Counselling team
Angella, Chris, Dara, Kelly, Kirsty, Lesley, Marion, Michael, Stephanie, Scott, Helen, Annabel, Sarah E, Alix, Caroline B, Caroline C, Ann, Naz, Simran, Susan, Andrea, Judith, Clara, Trisha, Sonia, Maddy, Lucia, David, Rob, Learoy, Beth, Alex, Mel, Jill, Athan, Lia, Fabiola, Sherryl, Eva, Sophie, Marta, Helen P, Helen T, Helena, Abbigail, Jan, Shaffrina, Sarah P, Vicky, Sandra, Nidhish, Holly
Volunteer Administration and Fundraising
Angela, Amy D, Amy M, Fiona, Gemma, Gillian, James, Helen, Karen, Lisa, Lynne, Mandy, Samantha, Sandra
Counselling Supervisors
Becky Teverson, Annie Wilson, Joan Devoil and Stephanie Fitzwilliams
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Trustees Report
For everyone, the past year 2020/21 has been a year like no other. We have all had to adjust to restrictions on our personal and working lives in the face of the Covid 19 pandemic. For young Youth line is a well-established, local voluntary organisation effectively integrated into people, our client group, there have been many challenges – disruption to family life and services for young people in our local community. We have been operating locally for education including examinations; to friendships and socialising; concern about their future over 30 years and we continue to develop our provision to meet local needs. We now destinations in education and the workplace; and sadly for some, facing loss and bereavement. provide a service to anyone supporting young people be they parents or carers or those
In March 2020, the Youthline team knew that demand for our service was going to continue and probably increase but we were not going to be able to deliver as usual – face to face, in person in We recognise the part that we play in improving the emotional health and well-being of our premises or in the schools that we served. The concerns about transmission resulting in the young people who interact with us. The continuing demand for one-to-one, face-torequirements for social distancing, the closure of schools, the restrictions on travel and face counselling demonstrates that this remains a popular support mechanism for young ‘lockdowns’ all meant that normal delivery was not possible. We knew that we had to offer people experiencing challenges. This is the core activity of Youth line ’s work and where something different to meet our clients’ needs.our expertise lies.
As an organisation, we had always played to our strengtThe preparation of this report has come at a time w h en we ns. We w e re committed to providing face ed to respond to a new to face cousituatio n selling in properly equipped settings, with the counsellor and t. The presence of Covid-19 in the community, the closure of sc h ools and the e young person interacting with each other. It is fair to say that we were hesitant about changes to this approach. more widespread ‘lockdown’ meant that we needed to develop an alternative approach. We alwWe a ys had more than sufficire currently delivering s e rvices remotely, recognising that we needent young people demanding our service an d felt that our offer to continue was strong and that this was where our expertise lay. Why change?to support our clients. We have provided some information about our approach in a
Covid forced a rethink. We could not just cease our activity and wait for things to return to . normal. We had young people who were already experiencing our support and anticipated more would come forward. Out of adversity we think that we have now built a much better service.
The Trustees are immensely proud of how our team responded to the challenges. Our staff quickly researched how we could put in place an on-line offer, our volunteer counsellors and placement students were mostly able and willing to respond to the training, guidance and support that we put in place in quick time: all helped by everyone’s growing familiarity with Zoom and Microsoft Teams through school and work. We were operating in an environment where on-line interaction was becoming normal.
Not all of our clients were willing to switch to the new environment and some preferred to wait, but the door was opened to others who had previously wanted ‘on-line’. As time went on, some of the initially resistant were willing to give the new approach a go. Having developed an ‘on-line’ offer early, we were able to move from mode to mode as lockdowns came and went, providing continuity for clients and counsellors.
Over the period, our client numbers hardly changed and we have been able to deliver in the same volumes as in previous years.
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Twelve months on we have a much better offer, we are more accessible and have a fully blended model of delivery. For Youthline, something good has come out of adversity.
Our priorities as Trustees
Our commitment is to ensure that our services are of high quality; accessible; free at the point of delivery; and safe and accountable. We also strive to demonstrate that we are effectively governed. These five objectives guide us in all of the discussions that we have with our team throughout the year.
Quality is maintained through the thorough way in which we approach the recruitment of the team; the operational framework and guidance that provides a sound and secure basis for practice; the strength of our management and clinical supervision; and our delivery of a comprehensive training programme. All of these are key to ensuring that we have a steady flow of volunteers asking to work with us (although we are currently addressing issues arising from changing accreditation frameworks) and can maintain excellent retention rates. The report of our Head of Counselling Services, Simone, reflects on some of these issues.
We continue to maintain a good range of access points to our services. A major change for us happened in August 2020 when we relocated from The Lodge at Coopers Hill to Portman Close. As Trustees we were concerned about the impact that the move would have on our staff, volunteers, counsellors and clients: we had been comfortable in The Lodge for over 25 years and we thought that it would be a wrench to move. However, we received fantastic support from the Council in making this move. It happened at a time when we were not operating as normal and, with hindsight, The Lodge would not have been a ‘Covid secure’ environment. All are delighted with our new home and the way in which it has enabled us to deliver safely. It provides a warm and welcoming facility for young people. It is easily accessible, given its location, and provides a confidential space as a result of the discreet access to the building. The reports that follow, in particular that of our Practice Manager, Collette give more detail of our reach, but in simple terms we saw over 400 young people and delivered more than 3244 sessions during 2020/21.
Our work in schools is well received. Schools have increased their demand this year and we now have counsellors in all seven secondary schools in Bracknell Forest, the Special School and the Pupil Referral Unit. More detail of our work in schools is reported by our Outreach Coordinator, Lesley.
We provide a free service to young people. Occasionally parents or carers want to make a contribution but, in the main, we rely on grant funding predominantly from local councils, the CCG, local companies and organisations, charitable trusts and the activities of our excellent fundraising committee (who not only generate income but keep our profile high in the local area). Our accounts are set out later in this Annual Report together with a report from the Fundraising Committee. Our delivery model enables a huge number of sessions to be available for small amounts of funding. We are an extremely cost-effective organisation and have many examples of where we have saved the need for statutory services to intervene.
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Being safe and accountable is key to the work that we do. We are accountable to our clients; we contract with them at the start of the process and are committed to supporting improvements in their health and well-being. The very nature of our activity means that we are usually working with vulnerable young people and increasingly with vulnerable adults. We maintain a rigorous approach to their safeguarding and to the safety and security of our team. We have revised all of our safeguarding policies and reviewed our practice using the LSCB Safeguarding Audit tool. We have also revised all of the procedures that are important to the safety and security of our team. The move to ‘on-line’ work presented some new things to consider but our team developed really strong protocols and have reinforced them in their regular sessions with volunteers and placement students.
We pride ourselves on being a well-run charity with effective governance arrangements. As Trustees, we never forget that we are dealing with public money and donations and have a duty to use our resources in line with our charitable objectives. We also have duties towards our staff and volunteers.
Outcomes
We use very simple measures to assess the improvement in our clients’ emotional health and well-being: these continue to be excellent and are recorded later in this report. Young people continue to be signposted to us from a variety of agencies and our conversations with those professionals also confirm the positive impact that Youthline has on individual young people.
Demand for our service
2020/21 has been a challenging year, but we think that we have risen to those challenges and emerged from them in good shape.
Prior to the pandemic, there was an increased focus on addressing mental health issues as they affect young people in local and national media. This has obviously intensified. The increased awareness of the availability of services such as ours and the reduced stigma attached to seeking support have all contributed. As Trustees, we are both pleased and concerned about the current situation: pleased that we can support such a large number of young people, but at the same time concerned that there is demand that we just cannot satisfy given our current resourcing.
Whilst we do not claim to be an ‘emergency service’, the fact that young people have plucked up the courage to contact us for support and that we are not in a position to respond quickly always concerns us.
We are grateful to our statutory partners for their ongoing support, particularly in the current situation. The CCG has provided additional financial resources to enable us to employ 1.5 additional young people’s counsellors which has had a big impact on our waiting list. We also thank our CCG and Bracknell Forest contacts for their support and advice.
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Thanks to our staff, volunteers and funders
Throughout this report you will see how much of what Youthline does depends on the goodwill of volunteers. There are many different reasons why our volunteers are motivated to work with Youthline but a common theme is that all of them want to make a difference to young people. Some of our volunteers are longstanding and others are with us for a shorter period. All make a positive contribution to our work.
The Trustees also would like to place on record their thanks to our staff for their commitment to Youthline in the past year. Anyone who encounters them will recognise what a huge asset they are to the organisation.
We would also like to thank those organisations that provide us with funding. Our fundraising committee – coordinated by Theresa, not only raises funds but raises our profile in the local community. We have some fantastic examples of individuals, groups and companies who have provided Youthline with financial support. We are grateful to all.
Trustees
Martin Gocke (Chair of Trustees), Judy Fender (Treasurer), Karen Frost, Camilla Horwood, Janet Hughes, Hillary Mason, Oli Sylvester
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Practice Managers Report
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Year In Numbers
3707
3428
3282 3244
2934
523 550 499 504
411
2016/17 2017/18 2018/19 2019/20 2020/21
Appointments Delivered to Client Individual Clients Seen
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Access To Counselling
When I wrote my report last year little did any of us know what lay ahead. We have certainly found ourselves in a very different situation and had many challenges, however, we managed to overcome these and continue to provide a counselling service to our clients. This means we now have a blended approach to counselling and can now offer face to face in person, face to face online and telephone counselling to suit our clients needs and increase access to our service. For example, we can now support people impacted by agoraphobia.
Although we only ceased counselling for a couple of weeks last March, whilst policies and procedures were written and online counselling training was delivered, we provided regular updates to existing clients and those on our waiting list.
Many of our existing clients wanted to wait for face to face counselling to resume and we maintained regular communication with these clients to ensure they received updates on Youthline’s recovery plans, but also on what other support they could access. We were then able to offer alternative ways to counsel our clients on the waiting list.
You can see the breakdown of the method used for our counselling during the last year. We briefly resumed face to face counselling in September 2020 but unfortunately when we went into the second and third lockdown, we made the decision to cease face to face work. On 22[nd] February 2021 we transitioned cautiously offering in person face to face counselling and I am pleased to say we continue to do so.
| Face to face | Online | Telephone | Total | |
|---|---|---|---|---|
| Apr 20-Mar21 | 1378 | 2246 | 551 | 4175 |
We continue to offer different locations in which our clients can access our service to ensure their needs are met. Provision continues at Brakenhale School, Easthampstead Park School, Edgbarrow School, Garth Hill College, Kennel Lane School, Kings Academy, Ranelagh School, Sandhurst School, The Rise @ Garth Hill College and St. George’s School in Ascot. In September 2020 we started offering sessions at College Hall.
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New Premises
As well as a pandemic to contend with, Youthline also moved premises in August 2020! We are very grateful to Bracknell Forest Council for facilitating this move as part of their planning for the Coopers Hill site.
The move came at an opportune time for us. Under no circumstances would we have been able to operate at The Lodge with the existing restrictions. The office and the counselling rooms were all too small, circulation and social distancing would have been impossible.
Things are very different at Portman Close. We have space to ensure proper circulation. We have rooms that are large and airy enough for counselling. We have plenty of office space for our staff to ‘distance’. We can also deliver online and telephone sessions from one of the small offices.
This involved a lot of planning and risk assessments for correct social distancing procedures, one way systems and hygiene protocols are in place in order to keep our counsellors, volunteers, staff and clients safe and Covid safe.. I continue to monitor the health and safety audit on a regular basis.
Waiting List
Prior to lockdown our waiting list was well over 100 with very long wait times.
A positive side-effect from this time has been Theresa was able to contact our ‘waiters’ and offer an online session. Due to being in lockdown, clients had more free time and therefore more open to appointment days/times which had previously been different when a client specifies the only appointment they can make is a Thursday at 7pm! So our waiting list started to reduce and by the end of March we had 27 clients on the list.
We support clients whilst they are on our waiting list by referring them to the information on our website and always signpost them to other help that might be available. We have worked with The Andy Clinic in Reading to produce a ‘Care of waiters’ information booklet that is sent to all clients who refer themselves for counselling.
Whilst in lockdown the number of referrals we received was very few. It seemed as if everyone’s life was on hold and were waiting for something to happen. Our waiting list continued to reduce and then when the schools went back in September referrals started coming in thick and fast.
By this time we had received additional non-recurring funding from East Berks CCG for a full time young person counsellor. This has meant we have been able to increase the number of clients we see each week and increase the number of appointments available by offering a further 32 sessions.
This funding is specifically around counselling for our under 16 year old clients with more complex needs who typically wait longer for an appointment.
We have a much simplified way of receiving referrals. Clients can complete an online counselling enquiry form on Youthline’s website. They can still call and speak to someone who will complete the form on their behalf.
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Database
I spoke last year about our new Client Management System (CMS) was just about to go live. This happened in June 2020. This means we now have a more streamlined system in line with our reporting requirements to the CCG and NHS England.
I am now working with Youthline’s software supporter, Stuart, to link our counselling enquiry form automatically to a waiting list function on the CMS. This will help manage our waiting list.
Social Media
Youthline have a presence on Facebook, Instagram and Twitter. Our Facebook followers has grown significantly to 499, 121 on Instagram and 409 on Twitter.
Our funders have an expectation that we will have a social media presence both to recognise their support and also to promote our service.
We have a small team working on a social media strategy where we want to grow the level of engagement on these platforms and develop our communications.
My vision is to build relationships and increase our engagement. The positive of conducting this through social media means we are speaking to the audience in real time to celebrate our successes, raise awareness of our service and other support through other organisations, share our clients comments and signpost to our website.
Please like/follow our pages!
Youthline Bracknell Forest YouthlineBF YouthlineBF
Young Ambassadors
When I wrote my report last year I spoke positively about recruiting more young ambassadors and their involvement. Unfortunately due to the pandemic it has taken a back seat.
As an organisation we want to re-engage with our young ambassadors and create a program where it will attract more young ambassadors as a young persons voice is the best to deliver our message in schools and in the community.
We want to engage our Young Ambassadors and link them to support and contribute to the content on our social media and help update our website.
Funding
Youthline would like to thank all the organisations that have given grants or donations securing our funding for 2020/21 .
In particular Janette Fullwood and Giovanni Ferri from East Berks CCG along with Elaine Morgan from Bracknell Forest Council and other agencies across East Berkshire. Janette and Giovanni provided weekly restoration and recovery meetings offering practical support, updates and helpful advice moving forward with the recovery stage.
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These meetings continue on a less frequent basis but continue to be a real asset and I would like to take this opportunity to thank them for their continued support and encouragement especially during this year.
Through Bracknell Forest Council, we are also involved in Local Implementation Group Meetings which gives us the opportunity to meet ‘virtually’ with key individuals and decision makers.
Monitoring meetings take place with our main funders on a regular basis giving us the opportunity to discuss the work we are doing.
We are very fortunate to secure funding from a variety of other sources also all of the town and parish councils in Bracknell Forest.
We were able to secure additional funding particularly around Covid-19 response.
We thank those organisations and individuals for their support in ensuring we can meet the continuing demand for our service.
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Rotary Or)
Club of Easthampstead
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Thank you!
I would like to thank everyone who makes our service possible, from our Trustees, our Administrator, Clinical Lead, Outreach Coordinator, cleaners, counsellors at Portman Close, school counsellors, our support volunteers, young ambassadors, funders Collette Reynolds and friends for making Youth line a place to be proud of and I look forward to working with you all throughout the coming year. Practice Manager
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Signposting
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Signposting to Youthline
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CAMHS
BF Youth Worker
Childrens Social Care
BFC Early Help
GP
Self
Family
School
0% 10% 20% 30% 40% 50%
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We do not receive referrals as such, but we always ask clients who has suggested Youth line . We have seen a significant increase in schools, family and self signposting clients to Youth line which shows that our promotional campaigns have been successful as potential clients are reading about our service and contacting us direct. We are working with Bracknell Forest Council to ensure local authority departments are aware of our service.
Issues Presented By The Lodge Clients
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Eating
1% Miscellaneous
3%
Family
Life Problems 14%
Feelings
11%
13%
Anger
9%
Self Esteem
3%
Fear
School/Work
2%
Fear 7%
2% Low Mood
10%
Friendships
2%
Anxiety
Relationships 11%
6%
Gender/Sexuality
3% Covid-19 Self Harm
2% 1%
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Reasons for coming to counselling at Portman Close
When clients refer to our waiting list we ask why they are coming to counselling now.
In their own words, the trends we have noticed for anyone coming on to our waiting list during 2020-21 are self harm, anxiety unresolved trauma, school/education worries, anger, bereavement, family issues, eating issues, low mood, suicidal thoughts.
Reasons for coming to counselling in schools
Anxiety, anger, family/relationships, school issues/friendships, self harm, someone to talk to, sexuality, low mood, fear & overwhelmed, preparing for adulthood, eating issues. See comments below:-
For the past year I have been shielding and my mental health has taken a massive nose dive. I have thoughts of not wanting to be here anymore and I feel it would be beneficial for me to speak with someone one to ones about my worries, anxiety and past issues.
Really struggled mentally with lockdown, feeling anxious and upset a lot of the time, not wanting to go back to school or part time job.
Comfort eating due to unresolved trauma
Due to stress at school with exams my anxiety has become worse again and I feel I can’t cope. I am feeling exhausted and tired all the time.
Has reverted to self harming as a coping mechanism. Has no motivation for anything and cannot see the bigger picture. Has nothing to look forward to.
Since going back to school she has felt sad and angry. She feels she is lashing out lately at teachers
Serving Clients Across Bracknell Forest And Beyond
| Ascot | 16 | Easthampstead | 10 | Priestwood | 39 | Winkfield Row |
11 |
|---|---|---|---|---|---|---|---|
| Binfield | 28 | Forest Park | 3 | Sandhurst | 45 | Winnersh | 1 |
| Birch Hill | 3 | Great Hollands | 50 | Sunningdale | 2 | Wokingham | 7 |
| Bullbrook | 19 | Hanworth | 16 | The Parks | 3 | Yateley | 1 |
| Camberley | 4 | Harmans Water | 21 | Warfield | 38 | Not Specified | 7 |
| College Town | 2 | Martins Heron | 9 | Whitegrove | 2 | ||
| Crown Wood | 13 | Old Bracknell | 14 | Wildridings | 17 | ||
| Crowthorne | 19 | Owlsmoor | 3 | Windsor | 1 |
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The Lodge/Portman Close - Overview
Client Age And Gender
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Client Age / Gender
46 [Counsellors]
25+
Individual
243 clients
19-25
16-18
11-15
2415 [Appointments]
0 20 40 60 80 100 120
Sessions
Male Female
1987
delivered
Appointment Breakdown
Attended Client Cancelled Counsellor Cancelled
New Client Cancelled New Client No Show No Show
eS
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Head of Counselling Services
My role has continued to develop over the past year. We now have a team of 40+ counsellors who are delivering sessions in a variety of ways, and from different locations. That has involved me in developing new systems and protocols in a very short space of time.
It has been an exceptionally exciting year for Youthline as we continue striving to deliver a professional, safe and confidential counselling service to our young people in all our Bracknell Schools and at our new premises in Portman Close. The successful launch of our online counselling service in response to the Covid pandemic has enabled Youthline to continue delivery and at the same time make us more accessible than ever before. Our service is in high demand and I am delighted that more schools are investing in Youthline to support the mental health and emotional well-being of their students. As we ease out of lockdown we have seen an increase in the demand for our service specifically with our 11 to 15 year old clients. To address the growing demand for appointments, we received funding from the CCG (Clinical Commissioning Group) to employ two dedicated Young People Counsellors at our new Portman Close premises which has significantly reduced how long a young person needs to wait for an appointment.
In August, Youthline was offered an opportunity to move into Portman Close, leaving behind The Lodge at Coopers Hill after a 32 year occupancy. The move signified the changes to come in a very positive way. The spaciousness of Portman Close allowed us to expand our service and transition safely back to face to face counselling. We were able to take part in the vaccination programme early thanks to Bracknell Forest Council which allowed us to work with clients safely. All of our counsellors, placement students, and support volunteers were vaccinated.
We continue to offer a counselling service 6 days per week at our centre in Bracknell where we offer daytime and evening online and face to face appointments making the service more accessible to young people than ever before. As we anticipated, we have seen a rise in the uptake of this service as young people have sometimes struggled to come to terms with the events of the past year.
Each of our counsellors, placement students and supervisors have worked hard to meet the ever increasing demand for the service enabling us to deliver counselling to more clients than in previous years. Each member of the team contributes in different ways to the running of this service and all have a common passion to support young people and their families in the Borough and surrounding areas, putting young people’s needs and best interests at the core of our work.
Ensuring quality
We are committed to the continuing professional development of our counselling team by investing in high quality in-house workshops and training with reputable trainers who specialise in delivering training on specific issues in order to better support the young person who is in need of a more specialised counselling service.
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In order to maintain competent practice Youthline requires all counsellors and placement students to attend group supervision on a monthly basis in line with the British Association for Counselling and Psychotherapy (BACP) guidelines for ethical practice. I have regular conversations with our supervisors throughout the year in order quickly address any issues that arise. It is very important to maintain this level of quality control in order to deliver a safe and ethical service to young people.
Links with the community
This year we have continued to build links with other adolescent and adult services through fostering good relationships with CAMHS, the Bracknell Forest Youth Service, Job Centre Plus, Citizens Advice Bureau, in local schools and through running quarterly publicity shots to remind our GPs of the free service we offer. We have worked hard to bring Youthline to the public’s attention through the local media and we have done this with much success. Our aim is to continue our highly visibility to every young person in the area that we serve.
We are members of the Local Children and Young People’s Mental Health and Emotional Wellbeing Group and attend regularly. This keeps us in the loop with Bracknell Forest’s wellbeing strategy for young people, fostering strong links with other young people’s services throughout Bracknell. Our service complements other services locally, providing a particular type of one-to-one support for young people.
Future developments
In this difficult economic climate, we recognise we will need to work even harder to gain additional funding from a variety of sources as well as maintain the funding we gratefully receive from the Council, CCG and schools. Without their support and funding we could not achieve our current level of delivery and we need further funding to recruit, train and support more counsellors to enable us to meet this growing demand for counselling to young people. The past year has been particularly challenging for all young people and has had a negative impact on their mental health. It is vital that statutory agencies recognise their needs in this time. We have some exciting ideas in store moving forward to support our young people even further through information workshops, group work and training programmes for our counsellors.
I am confident that with the continued support and commitment from the Trustees, counsellors, supervisors, admin staff and support from our funders we will maintain and develop our service to young people and achieve the expansion of our service to continue to be a well rooted professional service in the community.
Simone Gridelli Head of Counselling Services
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Outreach Report
Schools and Outreach
Throughout 2020-21 Youth line ’s Outreach service has continued to develop with 12 counsellors working across eleven schools, including the special school and a special provision, in Bracknell Forest and the surrounding area.
| Apr 2020-Mar 2021 | Apr 2020-Mar 2021 | Apr 2019-Mar 2020 | Apr 2019-Mar 2020 | Apr 2018 - Mar 2019 | Apr 2018 - Mar 2019 | Apr 2017-Mar 2018 | Apr 2017-Mar 2018 |
|---|---|---|---|---|---|---|---|
| Sessions Delivered |
No. of Schools |
Sessions Delivered |
No. of Schools |
Sessions Delivered |
No. of Schools |
Sessions Delivered |
No. of Schools |
| 1257 | 11 | 1632 | 9 | 1659 | 10 | 1341 | 12 |
Schools and Outreach
Despite the restrictions Covid-19 has placed on us all, Youthline’s Outreach Service has continued to develop with twelve counsellors working across eleven schools in Bracknell Forest including a Pupil Referral Unit and Special School.
Growing Demand
With the uncertainty that came with Covid-19, and the anxiety this provoked in many, the demand for counselling across all schools saw a sharp increase. We were quick to respond. Our School Counsellors undertook additional training to ensure that the same high-quality service was delivered to school clients online. As Government restrictions changed, School Counsellors moved smoothly between in-person delivery and remote working; both schools and School Counsellors met the changing tides with flexibility and resilience. To monitor our provision, regular meetings with the Outreach Coordinator and the school’s Pastoral Leads have
continued and are a necessary platform to ensure that Service Level Agreements are being met and to receive ongoing feedback, evaluation and data collection. Each term the Youthline’s Head of Counselling Services and the Outreach Coordinator meet with the School Counsellors to share good practice. Additionally, the Outreach Coordinator invites the School Counsellors to bi-termly Well-being Meetings.
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Training and Development
Counsellors welcome the School Counsellor Induction Training which is specifically designed to meet the requirements and expectations of the School Counsellor role. Each of our School Counsellors is trained to, at least, Diploma level and most have undertaken additional postDiploma training in Counselling Young People. To ensure that our School Counsellors have the opportunity to continue their professional development, Youthline provide them with targeted, comprehensive training. Furthermore, all School Counsellors are required to attend ongoing monthly supervision with experienced and qualified Supervisors.
Each year, School Counsellors are invited to attend an Annual School Conference to further their professional development.
Lesley Goad Outreach Coordinator
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Schools – Overview
Schools
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11 [Schools]
Counsellors
12
—
PU
FER
Individual
262
clients
Sessions
1632
delivered
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School CouAppointment breakdownselling
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14 2500
12
2000
10
1500
8
6
1000
4
500
2
0 0
2016-17 2017-18 2018-19 2019-20 2020-21
Schools Outreach Sessions Delivered
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Issues Presented By School Clients
Eating Disorder Friendships Fear
Self Harm
1% 3% 1%
1%
Trauma Self Esteem
4% 4%
Family
15%
Feelings
14%
Life Problems
10%
Covid-19
2%
School
Gender/Sexuality
10%
Anxiety 4%
11%
Relationships
Behavioural
8%
3%
Body Image Communication
2% 2%
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School Client Satisfaction
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0
5.4 6 23 7
No
21.6 32 2 4
Not Sure
73 62 75 89 99
Yes
Response %
Has counselling provided a more positive view on school?
Has counselling helped your school work?
Has counselling helped with your friendships?
Has counselling helped you at home?
Do you feel you have benefited from counselling?
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Feedback
Feedback from a parent
Thank you so much for all you have done for her. She is blossoming and so much happier and able to communicate her feelings to us all.
I so believe in the magic of counselling but you have given me my little girl back so thank you 🙏. More than that she totally believes in counselling now too and in mental wellness and I most importantly in herself. She has said to me if she ever needs it again through childhood or in life she would access services.
Feedback from clients
You have helped me so much during our sessions. You have helped me love myself for myself and that I don’t need to change.
I hope you know how much you help people especially through this time.
well done on providing a vital service and taking the issues of young people seriously
Thank you also for being able to continue counselling in such lockdown situation through Youthline.
It has been brilliant.
I found counselling extremely helpful because I received support and guidance through very tough moments of my life, which I am certain I wouldn’t have been able to get through on my own. The sessions were very personal and I felt a comfortable enough to share my thoughts and feelings and was always left feeling like a weight was lifted off my shoulders because I was able to talk about things I couldn’t talk about with family or friends. I’m very grateful to the experience and have grown a lot from it!
You are changing my daughter in to someone with more confidence, she gets so much out of the sessions.
Feedback from Schools
The counsellor takes time to build relationships with the learners and works at their pace’.. The learner feels comfortable with the counsellor and finds the sessions helpful……. KLS:
Youthline is vital to help assist the growing number of pupils with wellbeing issues… Garth Hill
Students feel relaxed to speak to both of the counsellors, finding it beneficial’…….Brakenhale
‘(The) Counsellor’s practice, professionalism and attitude towards young people is excellent….Ranelagh
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From the f irst session I felt listened to, not under pressure and I could lead the sessions. I could say as much or as little as I wanted, sometimes not even about how I felt just aboutwhat I did thatweek, to breakthe ice and help me relax. I felt I wasn't alone and everythin8 I was feeling was OK, valid and never wrong. I felt supported and safe during our sessions, no matter what h35 happened prior to the session, for that 50 minutes itwas my time to talk about)Nhat I wanted whilst ljeing safe. What started as me tryingto feel good again after losing a dear family member turned into a journey of exploration, learningto trust and learning self-worth, self-care and how to communicate. Being 221 was too old for most youth counselling but with my situation at the start that is what I needed a youth approach to counselling and not to be treated as an adult or a young child either. I was listened to really well and communication from the off ice was impeccable, especially with covid any questions I had or if myself or my counsellor couldn't make our session, I was given plenty of notice. I needed a place to be challenged without being judged to explore some diff icult emotions as well as help me to change some of my behaviour5 as I wanted. I was 8iven exactly this and never pushed to explore or talk about anything I didn't want to or wasn't ready to. It wasn't always about talking, writing letters and pictures wa5 also a great help it enabled a conversation to be started about events or how I was feelin8 and so helped me to express how I felt and then explore this further. Counsellin8 With Youthline has been one of the most varied but rewarding experiences. My view on life is 100% more positive, yes it isn't always sunny but life isn't, I now understand why I feltthe way I did and what I wentthrough how it contributed to me feeling and behaving the way I did. I have left counselling feeling fully equipped and able to deal with hurdles which life may throw at me with lots of different techniques which I have developed into a little self -care box so l always know where I can help myself should l experience feelings I f ind diff icult again. It has truly been an interestin8 journey, one of which I would never had completed without my amazing counsellor and amazing support from all at Youthline. I really recommend givin8 It a go, even e-mailing if calling to f ind out more is difficult, it is the best thing I have ever donell 111 Youthline 23
Annual Accounts
| Youthline Limited | ||||||
| Company number 4042477 | Registered Charity 1096248 | |||||
| Annual accounts for the year ended 31 March 2021 | ||||||
| DRAFT subject to independent review |
||||||
| Statement of Financial Activities (including Income and | Expenditure Account) | |||||
| Unrestricted funds |
Restricted income funds |
Total thisyear | Total lastyear | |||
| £ | £ | £ | £ | |||
| Incomingresources | ||||||
| Donations and Grants | Note 2 | 107,136 | - |
107,136 | 76,488 |
|
| Other income | Note 2 | 39,761 | - |
39,761 | 37,032 |
|
| Interest received | 7 | - |
7 | 23 |
||
| Total incomingresources | 146,904 | - |
146,904 | 113,543 |
||
| Resources expended | ||||||
| Direct charitable activities | Note 3 | 121,291 | - |
121,291 | 103,382 |
|
| Support costs for charitable activities | Note 3 | 23,811 | - |
23,811 | 11,821 |
|
| Governance costs | Note 3(a) | 613 | - |
613 | 835 |
|
| Other resources expended | - | - | - | - | ||
| Total resources expended | 145,715 | - |
145,715 | 116,038 |
||
| Net incoming/(outgoing)resources before transfers | 1,189 | - | 1,189 | -2,495 | ||
| Gross transfers between funds | - | - | ||||
| Net incoming/(outgoing) resources before other recognised gains/(losses) |
1,189 | - | 1,189 | -2,495 | ||
| Other recognisedgains/(losses) | - | - | - | - | ||
| Net movement in funds | 1,189 | - | 1,189 | -2,495 | ||
| Total funds brought forward | 43,831 | - | 43,831 | 46,326 | ||
| Total funds carried forward | 45,020 | - | 45,020 | **43,831 ** | ||
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| Youthline Limited | Youthline Limited | ||||
|---|---|---|---|---|---|
| Company number 4042477 | Registered Charity 1096248 | ||||
| DRAFT subject to independent review | |||||
| Balance sheet for the year ended 31 March 2021 | |||||
| Unrestrictedfunds | Restricted income funds |
Totalthis year | Total last year | ||
| £ | £ | £ | £ | ||
| F01 | F02 | F04 | F05 | ||
| Current assets | |||||
| Debtors | Note4 | 20,885 | - | 20,885 | 8,650 |
| Cash at bank and in hand | 87,149 | - | 87,149 | 48,879 | |
| Totalcurrent assets | 108,034 | - | 108,034 | 57,529 | |
| Creditors: amounts fallingdue within oneyear | Note 5 | 63,014 | - | 63,014 | 13,698 |
| Net current assets/(liabilities) | 45,020 | - | 45,020 | 43,831 | |
| Totalassetsless currentliabilities | 45,020 | - | 45,020 | 43,831 | |
| Creditors: amounts fallingdue after oneyear | - | - | - | - | |
| Net assets | 45,020 | - | 45,020 | 43,831 | |
| Funds of the Charity | |||||
| Unrestricted funds | Note 6 | 45,020 | 45,020 | 43,831 | |
| Restricted income funds | Note 6 | - | - | - | |
| Total funds | 45,020 | - | 45,020 | 43,831 | |
| Audit exemption statement | |||||
| For the year ended 31st March 2021 the company was entitled to exemption from audit | under section 477 of the | ||||
| Companies Act 2006 relatingto small companies. | |||||
| The members have not required the companyto obtain an audit of its accou | nts for theyear inquestion | ||||
| in accordance with section 476 of the Companies Act 2006. | |||||
| The directors acknowledge their responsibilities for complyingwith the requirements of the Act in respect to | |||||
| accountingrecords and thepreparation of accounts. | |||||
| These accounts have beenprepared in accordance with theprovisions applicable to small companies | |||||
| subject to the small companies' regime and in accordance with FRS102 SORP. | |||||
| Approved by the Board and signed on its behalf by: | Date of approval | ||||
| (Director) |
| Youthline Limited | Youthline Limited | ||||
|---|---|---|---|---|---|
| Company number 4042477 | Registered Charity 1096248 | ||||
| DRAFT subject to independent review | |||||
| Balance sheet for the year ended 31 March 2021 | |||||
| Unrestrictedfunds | Restricted income funds |
Totalthis year | Total last year | ||
| £ | £ | £ | £ | ||
| F01 | F02 | F04 | F05 | ||
| Current assets | |||||
| Debtors | Note4 | 20,885 | - | 20,885 | 8,650 |
| Cash at bank and in hand | 87,149 | - | 87,149 | 48,879 | |
| Totalcurrent assets | 108,034 | - | 108,034 | 57,529 | |
| Creditors: amounts fallingdue within oneyear | Note 5 | 63,014 | - | 63,014 | 13,698 |
| Net current assets/(liabilities) | 45,020 | - | 45,020 | 43,831 | |
| Totalassetsless currentliabilities | 45,020 | - | 45,020 | 43,831 | |
| Creditors: amounts fallingdue after oneyear | - | - | - | - | |
| Net assets | 45,020 | - | 45,020 | 43,831 | |
| Funds of the Charity | |||||
| Unrestricted funds | Note 6 | 45,020 | 45,020 | 43,831 | |
| Restricted income funds | Note 6 | - | - | - | |
| Total funds | 45,020 | - | 45,020 | 43,831 | |
| Audit exemption statement | |||||
| For the year ended 31st March 2021 the company was entitled to exemption from audit | under section 477 of the | ||||
| Companies Act 2006 relatingto small companies. | |||||
| The members have not required the companyto obtain an audit of its accou | nts for theyear inquestion | ||||
| in accordance with section 476 of the Companies Act 2006. | |||||
| The directors acknowledge their responsibilities for complyingwith the requirements of the Act in respect to | |||||
| accountingrecords and thepreparation of accounts. | |||||
| These accounts have beenprepared in accordance with theprovisions applicable to small companies | |||||
| subject to the small companies' regime and in accordance with FRS102 SORP. | |||||
| Approved by the Board and signed on its behalf by: | Date of approval | ||||
| (Director) |
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NOTES TO THE ACCOUNTS (CONTINUED)
DRAFT subject to independent review
Note 2 Analysis of incoming resources (all funds)
This year Last year
Analysis £ £
Donations and Grants
Donations - Town and Parish Councils 9,750 11,500
Donations – Corporate 1,194 2,499
Donations - Local Giving 1,726 826
Donations – Other 1,248 8,163
Grants - Bracknell Forest Borough Council 22,500 30,500
Grants – Other 2,656 -
Grants - ACT Foundation - 5,000
Grants – CCG 38,212 15,000
Grants - National Lottery 9,770 -
Grants - Neighbourhood Trust 9,769 -
Grants - Masonic Charitable Trust - 3,000
Grants - Berkshire Community Foundation 10,311 -
Total 107,136 76,488
Other income
Schools 33,467 32,502
Training 60 2,135
Fundraising 6,234 2,023
Miscellaneous - 372
Total 39,761 37,032
Note 3 Analysis of resources expended (all funds)
This year Last year
Analysis £ £
Direct charitable activities
Salaries Note 3 (a) 96,227 79,811
Supervision 18,663 14,288
Training 2,960 7,012
Travel and incidentals 1,644 1,875
Counselling resources 1,119 299
Miscellaneous 678 97
Total 121,291 103,382
Support costs for charitable activities
Heat, light, power, water 8,787 1,924
Subscriptions 394 509
Printing, stationery and consumables 2,143 1,794
Cleaning 1,703 728
Advertising, phones, IT 8,484 5,380
Miscellaneous 597 602
Premises expenses 1,703 884
Total 23,811 11,821
Governance costs Note 3 (b) Total 613 835
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Fundraising Report
The COVID-19 pandemic during 2020/2021 had an initial impact on the ability to fundraise, including events being postponed and Youthline unable to plan events due to socialdistancing measures. However, throughout the year our amazing supporters, volunteers and staff have shown the same incredible dedication as they have done in previous years and despite all the restrictions our accounts tell the story of the past year. Youthline are endlessly grateful to every penny raised which Youthline focus on continuing delivery our counselling service online and in person, improving lives.
Money raised 2020/2021 £5289
Fundraising Target £2000
Youthline were delighted to learn that Monika, a local woman FWan: . lon » from Bracknell Forest decided to fundraise for our charity. Monika challenged herself by running in fancy dress costumes which not only helped raise awareness amongst the local community of Youthline’s service but raising money along the in \ ha way. We thank her for her tremendous support in raising ea ; mf fy 4) iN awareness of mental health, especially highlighting anxiety caused by the pandemic to the young people whilst raising funds for Youthline. As to date, total funds raised are £2558. EA : af | a = She continues to tread the paths of Bracknell, planning to end in June 2021.
Youthline would like to express thanks to Emily Blyth and friends for their tremendous efforts in fundraising for Youthline in 2020. We were thrilled to have Emily’s support organising ONLINE Zoom Sing-a-long sessions during the summer and Christmas time. Through the donations that her friends and family raised, we have been able to accomplish our fundraising goals. Emily’s talent truly made a difference for us through holding her online events, especially during this crazy year and we are extremely grateful! Emily raised over £1000.
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Youthline work with young people from the age of 12, so it was amazing to hear the news of two young ladies from Bracknell choosing Youthline as their charity of choice for their fundraising events. Layla, 15 who attends Garth hill College walked the length of a Marathon, and was joined by her friend, Dani also 15 from Garth to support her during the first half. They planned and organised the walk on their own, choosing the routes. They raised £1156.
One of our support volunteers Mandy, who is active supporter of Youthline continued her amazing efforts last year by hosting a family Zoom bingo (remember those during lockdown) and raffling a signed Reading Football Shirt. Her efforts paid off raising £260. Thank you as always Mandy, we are grateful to have you as part of the Youthline family.
Youthline were delighted to be involved in the Easthampstead Rotary Club Community Christmas Draw which raises just over £14,500 for local charities and schools. Despite the covid restrictions, the Rotary Club as usual put in hard work and ran the Draw again and through selling the raffle tickets to our volunteers, family and friends we raised £315. Thank you to the Rotary Club for being able to run this again.
At Youthline, fundraisers mean so much to us, especially during this lockdown year. We appreciate their time, passion, and support in helping us reach our fundraising goals.
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Youth line 7 Portman Close Bracknell RG42 1NE
www.youthlineuk.com
Youthline Limited Company number 4042477 Registered Charity 1096248 Report and Financial Statements For the year ended 31 March 2021
Youthline Limited Charity number 1096248 Company number 4042477 Youthline Limited Trustees, Report For the year ended 31 March 2021 The directors present their report and the financial statements of the company for the year ended 31 sl March 2021. Structure* govornance and management Youlhline is a registered chartty and a company Iimrted by guarantee. The goveming document of the charty is the Memorandum and ArtleS of Association dated July 2000. The followng d1ctorS. who are also the Trustees of the chatity. served during the year. Mr5 J L Fender Mrs K F$t Mr M N Gocke Ms C E Horwood Mrs J Hughes m H Mason Mr O W E Sylvester New trustees who have suitable experience and interest in the work of the charity are appointed by the setving Injslees as required. The trustees consider thal. al this lime. seven trustees are an appropriate number for the ooanisalion. Objects and activities The principal object of the charily is the provisKJn of free. confidential counselling to young people in the Bracknell Forest area (aged 12 to 251, and to those s¥ho care for Ihem. at Portrnan Close, Bracknell. RG42 1 NE. The charity moved from The Lodge. Bagshol Road. Bracknell in August 2020. The organisatn uses volunteer counsellor5 to provide this free seNice to local young people. During Ihe year we have continued to provide counselling al Portman Close. in local schools and. in additn, online during the Covid-19 pandern. The Injstees have complied with their duly lo have due regard lo the guidance on public benefit, as published by the Charrty CommissK)n. in exercising their duties. Financial review The results for the year are set out on pages 4 to 9. Chaniy reserves are used for the general purposes of the tharily unless they have been designated for specrfic pUoSeS when donated. The Iruslees policy over unrestricted funds is that reserves should b8 sufficient lo wind the company up in an ordered manner rf il became necessary lo do so. and lo ensure lime for completing work with vulnerable young people.
Youthline Limited Trustees. Report For the year ended 31 March 2021 Trustees responsibilities for the Financial Ststsments Charity and company law require the Trustees. who are also the Directo of Youthline Limrted, to prepare financkil slatennls for each financial year, which gNe a Inje and fair view of the slate of affairs of the chaiitable company as at the balance sheet dale and of rts incoming resources and applKation of resources, including in¢on and expenditure for that pernd. In preparing those fanCIal statements. the Tnjstees are required lo: - select surtable accounting pokcEs and appty them consislenl - obseNe the methods and pnnciples m the Chanties SORP make JUdgeEntS and estimates that are reasonable and prudent - state whether applicable accounting slandarfs have been followed, subject lo any material departures disdosed and explained in the financHI slalemenls - prepare the financial stateentS on the going concem basts unless it is inappropiiale lo assu that the charrty will continue in business The Trustees are responsible for keeping proper financial records. which disclose th feasonable accuracy at any time. the fmancial posrtion of the charity and enable them to ensure that the financol statements comply wrth the Conwanies Act 2006. They are also responsible for safeguarrjing the assets of the chanty and hence for taking reasonable steps for the prevention and deteclK)n of fraud and other irregularities. This report was approved by the Board on: ai 2£) Ll Director For and on behalf of the Trustees of Youth11e Limrted
Youthfine Limrted Charity number 1096248 Company number4042477 Report of the independent examiner to the Trustees of Youthline Limited I report on the accounts forthe yEarended 31st Marth 2021 set out on pages 4 to g. Respective rnsponsibiliti•s tsf trustees and gxamlner The chariws tNstees I0 ale akn the d¢t00 for the purposes of company lawl are responsible lor the pr¥pardtv)n ol thè acry)unts. The tharrtvs tMst8es consller ihal an 8udit is not Jpquired for thts year lundèr Sectvn 144f21 of the Chaiits Act 2011 (the 2011 Adl) and that an independent exaffunation Is quIred. avng satisfd that the ¢h8rity * not subFd to audrt under wmpany law and is elwJbk for independent exAnna. it 15 ry ffjsponsibllty to.. - exarThne ihg ac£•unts undef SeLti)n 145 of the 2011 act - to folbw the pmceduro 1 do% n the Genaral DI(l}n$ gN&n by the Charity Qjrrmssion (under Sedk)n 14515Xbl of Ihe 2011 Adl- and - to stalè whether partN)Jkr matters hav8 rnrrÉ to rwry attent Basis of the indèpenderrt examinerfs rewt exarY¥nation vrds ¢2ryd out in acoJrdanr£ the General D¥ectKJns 9Non t¢y the Chanty CovruSSI0n. An exalrZn nthdes a rEview of the accounthig record5 kept by the tharity and a )try)arson of the a(xounts presented Ihose reco$. It akn ncludes consKJeration ol any unusual ite or dtsthsures kn the acajunts. and seeking explanab.ons from you as trustees cenceming any suth matt8r5. The procedures undortak6n do nol prDVKJe all the evK1ence that be reqUId n an #udrt. and consequenty no OP)n is gNen as to vthethèrthe accA)unts present a Inje and far view and the r•port s Fvrted to those matters set out the state[rnts b8knw. Indopondènt gxamlnerfs stst•mtnt In ¢onnectw)n bmth my &x2mnatK>n, no matter has corre to nyy attention: 111 whth gets n aSOnab[e cause to bekve that. kn any nwleiial rgspects. the reqUIr&ThnIS - to keep accounting c0S in arxo¥danc4 SoctKJn 386 of the QirJyanK8s Act 2006.. and - tts prppare accounts whKh accord the aco)unling cOrdS, wth the accounting requireftn15 of Secth)n 396 of the Convan$ Acl 2006 and %Mth the n*thods and princlples of tho Statement of Rernnded Pra." AcAxJuning and Repoiting by Charit5 have not been meL or 121 lo wthich, in my opNK)n. atten should be drawn in order lo enable a pper understanding of the accA)unts to be reached. 14££kn LULty Helen We5trop BA(Hons}. FCCA. CS8M 74 HaNard Road. Sandhurst. GU47 OUR Date.. 2910512021
Youthline Limited Company number 4042477 Registered Charty 1096248 Annual accounts for the year ended 31 March 2021 ststement of Financial Activities (including Income and Expenditure Account Restricted Income fvnd5 Unrestricted funds Total thls Totsl last yèar ytar Incoming resources tk)natlorts and Grarts Note 2 107.136 107,136 76,488 Other Incomo Note 2 39,761 Imerest reeeived 23 Total incoming resources 146.904 146.904 133.543 Resources expended D4re¢t charitat48 a¢VItIeS Note 3 121.291 121,291 103,382 Supwt CC6ts fly charltat4e artlvlues Note 3 23.811 23.811 Governdrv costs Note 3lal 613 613 835 Other resources &XrlEd Total resources expended 145.715 145.715 116,038 Nel in¢omingl(ou(going) resourcès before transfers 1.189 7.189 2,495 Gross transfer5 between funds Net incomingl(outyolng) rèsources before other re¢ognised gains/flosses) 1,189 2.495 Other recognlsed gainslllossesl Net movement in funds Total lunds brought fon¥ard Total funds canied foNard 43,831 43.831 46,326 45.020 45.020 43.831
Youthline Limited Company number 4042477 Regislered Charity 1096248 Balance sheet for the year ended 31 March 2021 Re$tri¢ted In¢ome lurKIs UnrestrScted funds Totsl thls y¢8r Totsl 18St year F01 F02 F04 F05 Current assets Debtors Cash at bank and in hand Total CUfTent assets Note 4 20.885 87.149 108,034 20.885 87,149 108,034 8.650 48,879 57,529 Creditors: amounts falling due wlthin one year Nole 5 63.014 63.014 13,698 Net cuffent assets/(liabilities) 45,020 45.020 43,831 Total assets less current liabilities 45,020 45,020 43.831 Credttors: amounts falling due afterone year Net assets 45,020 45,020 43.831 Funds of the Charity Unrestricted f unds Note 6 45.020 45,020 43,831 Restricted income funds Note 6 Total funds 45.020 45.020 43.831 Audi¢ exemption ststement For the year ended 31 st March 2021 the conyany was enlitd to exèrYytw)n from audit tsnder section 477 of the Companies Act 2006 relating to small coThpanies. The members have not quired the crJrrpany to oblain an audit of ils attounts for the year in questKJn in accordance wth 5eclion 476 of the Coryanies Aci 2006. The dI¢t0 aCkno%edge their spOnSibl1rtles for cornpfyiig vth the requiren*nls of the Act in rèspect to accounting [)rI1$ and the preparJlK)n ol aOuntS. These accounts have been prepared in accordance wth the prDwsKJns applble to small corr(Janies subject to the small Compan5. rege and in accordance wth FRS102 SORP. Approved by the Board and signed on its behalf by.. Date of approval J 20 Li -fLLf)l TM D IDlr•ctorl
Youthi¥)e Linted Chaniy nuer 1096248 Conwany nuft)eT4042477 NOTES TOTHE ACCOUNTS No¢è 1 ACCOUNTING POLICIES Ba515 of accountin These accounts have been prepared on Ihe basis of hiSr cost in accordance with.. Accounknng and Rewrw by Chartss- Ststemenl of Recommended Practice appl£ab to charrt9 preparng their accounts in accordance wth the Fan¢1 Rewrlin9 Stsndard applicab i) the UK ancj Republic of [rend IFRS 1021 leNectt¥e 1 JarLvary 20151. a0 kn(yNn as the Charth5 SORP IFRS 1021, the Cornpanes Act 2006 and the Charites Aci 2011. The principal accounts)g pok5 adopted Ihe preparatty)n of tsse financ¢1 statements artr 35 lolows.. Incomln Grnnts Income trorn grants i5 irKlude(l in incoming resources when these are recewed With the exceptK)n of grants for reStrle0 purFM>ses for whrh experxlrture wiu be ncurred In a fulure period. Donations Incorne from dtsnat are luded reswrces when receNed. Resources Resources ex ended Resour¢es exrÈJxled are fftcluded in the Stalèm8nt of FinarKi91 11.$ on an accru basis. Fixe(l Assets The company currenty has no frxed assets and srnal Sets are expensed on purchase. Trustees. remuneratlon The Trustees receThfe no feMUneralx and are onty reimbursed I( rtems pa for on behaff of the charfy. Related a trdnsacttons The Tru51ees confvrn that there arè related party transactkms to discbse. Fund Accountin The unrestrried fun¢Y comprises those M*s. whh may bg used 3rd$ thè meeting ofthe charrtable obpciNes of Ihe company al tte dLscretM of the Trustees. ReStrted fvnd5 are m¢)n$ recepled lor a specik purpose al ihe tune of donatKJn. Reserves oli¢ The policy sel by the Trustees is for reserves lo be SUff¢nt to wThJ up the company an ordèred manner and lo ensure time for completsr)g work vthh vulnerable youThJ perf). This is eslimaied lo be the equNalent of three months c051s.
Youlhline Lir¥uted Charity Number 1096248 Corysany Nurnber4042477 NOTES TO THE ACCOUNTS (CONTINUED) Note 2 Analysis of ineoming resources (all funds) This year Last year Analysis Donations and Grdnts Donatnns- Town and Parish cour DonatDns- Corporate DonatK>ns- Lo¢al G19 Donatn5 - Other Grants- Bracknel Foresl Borough Council Grants - Other Grant5 - ACT Foundati)n Grants - CCG Grants - Nat)n81 Lottery Grants - NeKJhtK)urhood Trust Grants - Masont Charitable Trnst Grants- Berkshire Communty FoundatM)n 1.194 2499 826 1,248 30 500 2.656 9.770 9.769 10,311 107 136 Total Other incomè Schoo Traiiing Fundrasu)g MtsceLneouS 60 6,234 372 Total Note 3 Analysis of resources expended (all funds) This year Last year Analysis D1ct charitable activities Sakr Note 3 lal SuperviqK)n Traling Travel and incKlents15 Cotjnselhig resources Misceffaneous 96,227 79.811 2.960 299 97 103 382 678 121 291 Total Support costs for charitable activities Heat, kJht. power, watef Subscriptions Printing. slat*)nery arKJ consumab5 canIng Advertising, ph(xJes. IT Mi4cellaneous Premises expense5 394 509 728 597 602 Total 11,821 Governance costs Note 3 {b) Total 613 835
Youthh'ne Lirr¥le(J Charily nurter 1096248 Company numbei 4042477 NOTES TO THE ACCOUNTS ICONTINUEDI Note 3 lal Staff costs This y•ar Last year SaL3ries and wages Soch?1 securrty costs PensJn costs 87.641 6.456 2.130 4,707 Total Average headcount Sn the year Managemenl and adminkslralK>n Ipart-timel Schcx)Ls work lpart-b.mel 10 No empk>ye6s receNed employee benefrts for the reporbng perKxJ ol morè than £60.000. Note 3 Ibl The cost of the annual Independenl RevEw is £6 and cluded with1 Governance costs.
Youlhline Lwr¥red Chanty Number 1096248 Corrpany thrrt>er4042477 NOTES TO THE ACCOUNTS ICONTINUEDI Note 4 Debtors and prepayments Analys15 of tl•bto Amounts falllng due wlthln one yèar Th15 year Last yeaf Avnounts falllng due after rno¥e than one year Thls year Last year Trnde debtors Other debtors Prepayments and accrued Income Total 20.885 &6 Note S Credttors and accruals Analysb of Credltors Amount5 falllng due wjthln one year Thls yÈar Last year Amounts falllng duè after morn than one year Thls year Last year Loans and ovefilrafts Trade ¢dItOrS Other crEdito Ac¢Tuals and delerred Ineome 559 63.(X16 63.014 13,139 13,698 Total Note fj M¢wemerts ofmajor funds Fund balances brought forward pj Fund balances carrfed forward Galns and lossès Incomlng resources Outgolng resources Trnnsfets Fund names Unrestricted 43.&31 145.715 TTrinlng Total Funds 43.&31 146.9)4 145.715 45,020
Youthline Limrted Charity nurrtjer 1096248 Corrpany nunser 4042477 Report of the independent examiner to the Trustees of Youthline Umfted I report on the accounts lor the year ended 31st March 2021 t out on pages 4 to 9. R•$pective responsibilibe8 of trustees and •xamlnèr The charity's tnJstÈès {who are aL80 the dYeclor5 for the puOse$ of company law} are responsible for the preparalDn of the accounts. The ch81itys twstees conskler that an 8udrt is not reqUId for thi5 year (under SectKn 14412) of the chantS Act 2011 (the 2011 Actll and that an ind8pendenl examination 15 required. Hamng salisfEd myseff that the charity is not subp(A to audtt under company kw and is elvJib for independent exanNnalKn. it my responsiblity to- - axanwne the a¢UnIS under SectK•n 145 of the 2011 acl - lo folk)w the pwcedure down in the Gener81 DirÈd#)n$ given by the Charity cowrni5s)n (under seCtn 14515Xbl of the 2011 Act}.' and - to state whether particular matters have con to my attenn Basis of the indgpendént oxaminerf5 Teport ex8rrunation was (2rrd out in accordan the Generdl DirectKns given by the Charity Commission. An examinatn includes a revtew of thè a¢)untIng records kept by the charity and a mparison of the accounts presented wrth those we[S. It also indudes ¢))nSerati}n of any unusual oiems or di5ch)SUT8S in the accounts. and seeking expknations from you as trustees conceming any such mattors. The procedures undertaken do not prDvide all the evmlenee that be required in an audit. and consequentty no opinKJn gNen 8S to vthether the a¢¢ounts present a 'ttue and far and the report is &nyied to those rtsatte set out in the staterrnts bekw. Indondertt examlnets statÈmÈnt In ¢onnecth)n with my examinalKTrn, no matter has conE to my attenlK)n: 11) which gNes reasonable cause to befieve that. in any material respects. the r¢qulrgNnts - to keep accounting records in a(Lordance vitth Seclh)n 386 of the COTYP8nS Act 2006,. and - to prepare a¢¢ounls whith accord the accounting records. corryty wth the accounting requirements of SeCtn 396 of the CoMpanS Act 2006 and wth the rr£thods and principles of the StaterrEnt of ReconTh7*nded Praikn: AUntIng and Reporting by CharttBs have not heen t- or 12} to Yknich, in my OPinKJn, 8ttenlK)n shoubj be drawn in order lo enab a proper understand9 of the accounts to be reached. Helen Weslrop BAIHonsl, FCCA, CSBM 74 Harvard Road. Sandhurst. GU47 OUR Dat8: 1910512021