Company Reglstration Number: 04573848 Charlty Reglslratlon Number: 1096071 Middlesbrough Citizens Advice Bureau Financial Statements For the Year Ending 31 March 2024 JANE ASCROFT ACCOUNTANCY LIMITED Chartered accountanls Harmire Enterprise Park Barnard Castle County Durham DL12 8XT
Middlesbrough Citizens Advice Bureau Financlal Statements Year Ended 31 March 2024 Page Truslees, Annual Report (Incorporating Ihe Directorfs Report) Independent Examinerfs Report lo the Truslees Slalemenl ol Financial Aciivilies (Includlng Income and Expenditure Account) Statement of Flnanclal Position Statement ol Cash Flows Nol&s to Ihe Financial Stalemenls 10 The Followlng Pages Do Nol Form Part of the Flnanclal Statements Detailed Statement of Flnancial Aclivilies 25
Middlesbrough Citizens Advice Bureau Trustees. Annual Report (Incorporatlng the Olrectorfs Report Year Ended 31 March 2024 The Iruslees. who are 8150 Ihe direclors for Ihe purposes of company law, psent their report and the unaudlted financial statements of the charity for the year ended 31 March 2024. ectlves and Actlv les The charity's objects as set out In ils Memorandum and Articles of Association are lo 'promole any charitable purpose lor the b8nefit of the community in Middlesbrough and surrounding areas by the advancernent of educalion. the protection and presen4ation of heallh and the relief of poverly, sickness and distress., In common with all Citizens Advice Bureaux the chaiily aim5 to., a) Ensure that indlviduals do nol suff8r Ihrough ignorance of Ihelr rights and rasponslbllllies or of the seNice available or through an Inability lo express thelr needs effectlvely. b) Exercise a responsible influence on the development of social policies and the service both locally and nationally. c) Provide a service which is independent and which provides free, confidential, impartial advice to everybody regardless of race, gender. sexualily or disability. Ensurln9 our work dellvers our alm3 We review our alms, objectives and activitigs each year to ensure that our activlties have mel our objectives and that any planned aclivllles wlll ¢ontlnue lo do 50. We have referred lo the guldance contained in the Charlly Commisslon's general guidance on public benefit when reviewlng our alms and objectivès and In plannlng our fulurè aclivltles. The focu8 of our work The charity seeks lunding from a wide variety of sources and uses this funding to meet any identified advice need withln the lown. All our aclivilles are focused on providlng free advice lo Ihe local populallon and ale underlakan lo further our charftable objects for the publlc benefit. Who used and benefited from our servlces? The charity provlded ils advice servi5 from ils main offlce in Mlddlesbfough Town Centre and from 5 communily venues ihroughoul Middlesbrough. Many projects are aimed at specific groups such as people wlth menlal heallh problems, people with community care needs and people with cancer. However mosl of our servlces are open lo all.
Middlesbrough Citizens Advice Bureau Trustee5' Annual Report Ilncorporallng the Dlrector's Report) (contlnu•dJ Year Ended 31 March 2024 Achlevements and Performance In 2023-24 we dealt with 15,416 issues brought to us by 8,206. The previous year we d8all wlth 16,305 issues from 8,512 clienls. In last yearfs report we mentioned the continuing upward trend lo provide our services face to face, after they were entiiely delivered r8rn0tely during the Covid pandemic. This trend continues. and in 2023-24 28Yo of our inl8ractions with Glienls were face to face, as opposed lo 20°1ts the previous year. The main focus of our work continues to be welfare benefils, whlch account for 41010 of all enquiries we recelve, followed by debt {15•hl and Immigralion18%). In order to better respond to the advice needs of people wlth Immlgralion Issues we sought and received funding from the Access to Juslice Foundation lo provlde a seniice assisting wilh benefit Issues lor people from abroad, and the associated immigralion issue5. In 2023-24 we started a new service funded by the Natlonal Lottery which provides benefits advlce lo parents of school children. The service is delivered in partnership wilh four other Local Citizens Advice offices in the north east. and the ultimale alm of the servlce is to reduce the levels of child poverty in the reglon. In September 2023 Ihe organisation was audiled against Ihe requirements of the Advice Quallly Standard, and Ihe quality standards were met withoul the need for remedial aclion.
Middlesbrough Citizens Advice Bureau Tru51ees' Annual Report Ilncorporatlng the Dlrector's Report) fetsnllnuedj Year Ended 31 March 2024 Flnancial Review The results for the year are shown In the Stalemenl of Flnancial Activltles on page 10. We have been partlcularly fortunate in recent years In obtainlng lundlng which has contrlbuted towards Ihe charitys core costs and this has allowed the charity lo build up a level of fre& res8rves of £181,454. This is after making provision for a p8nsion liability Isee note 19 for more details). Prlncipal Fundlng Sources The principal funding sources are shown in note 6 to the accounls on page 17. The charity relies on granls from Central and Local Government as well as Irom other charitable organisatlons. The charity's funds have lo be available al short nolic8 and so all funds are currently held elther Sn the bank current or reseNe account. The Memorandum and Articles of Association permit the Iruslees lo make any investment as they see fit. Reserves Pollcy 11 is the policy of the organisation lo use reserves to further ils charitable alms and objeclives, to maintain its building and to provid8 for any contingencies whlch may arise. The Iru5t88s have reviewed Ihe re58rves pollcy and conslder Ihal the lollowing represenls a falr 8nd safe policy for the coming period.. A deslgnaled reserve lo be held al a valu8 of £50,000. Thi5 is lo cover the r8dundancy costs of employed staff, should il becorne necessary to rnake redundancies, and lo cover any repairs iequired to the buildlng. Ta build tsnrestricted free reserves to a value equivalenl lo 3 months operating cosls (excluding grant payments to partners). Al the end of 2023124 financial year £181,454 of free reserves are available. The reserves are available for use in the short term where revenue funding may be Insufficient to cover costs. However. it is the policy of the organisatlon not lo use free reserves to malntain a service in the long term. Rather the organisatlon will aim lo produce £ realistic budget at the beginning of each financial year whlch is based on the piedicled revenue funding. Al the end of each year the Trustees will review the free reseNes built up durlng Ihe ye8r, if any. and based on this lake any declsions about transfers lo designated resenies and future capital expendlture.
Middlesbrough Citizens Advice Bureau Trustees. Annual Report Ilncorporatlng the Dlrectorfs Report) fcontlnuedj Year Ended 31 March 2024 Structure Govemance and Mana ement Middlesbrough Cilizens Advlce Bureau is a company limlled by guaranlee. It was incorporaled on 25th October 2002 and registere(l as a charity on 19th February 2003. In the event of the charity being wound up, members are required to contribute an amounl nol exceeding £1. Recrultment and appolntment of truslees The board consists of nol less than lour and not more than 18 trustees. Trustees are either: Elected by membership at the Annual General Meeling, in which case they will hold office from Ihe concluslon of that meeting. No moro than rnay be voluntary staff, Or Nominated by member org8nisalion5. The maximum number of such trustee5 Is five of which a maximum of Iwo wlll be from Middlesbrough Council. Or copted by the trustee board. Trustees so appointed cannol exceed Iwo-fifths of the tolal number of trustees. All elected Iru51ees relire from office al the third Annual General Meeting following the Annual General Meeting al whlGh they were elected but they may be reelected. All nominated or co-opled truslee5 retire frorn otfice al the thlrd Annual Ganeral Meeting following the ordlnary meetlng of Ihe Irustee board al which Ihey were appolnted, bul they loo may seek re-election. Organlsatlonal structure The charity is an autonomous body. The Iru51ees make strategiG daclsions aboul the charily and the day lo day funning of the Bureau is delegated lo the Chief Executive and his leam. The Chief Executive is responsible for ensuring that the aims and objectlves of the charily are met. The board meet5 every three months lo consider reports from Ihe Chief Executive and other staff members and trustees are Involved al olher limes In the administratlon of the Bureau, Trustee Inductlon and Tralnlng The 8ureau has developed an induclion program using it5 own material and material from Citizens Advice and the Charity Commission. The Bureau also aims lo provide 2 or 3 tralning sessions per annum lor trustees covering mallers such as employment rights, key funders and Iruslee responsibilities. Rlsk Management Durlng the year the tru51ees have undertaken a formal risk assessmeni process which has enabled Ihem lo Idenlify the risks to whlch the charity Is exposed and put In place measures lo mltigate those fi5ks. Related partles None of the truslees receives remuneralion or any olher benefit relaling to Iheir work for the charlty. The charity is affilialed to the National Association of Cilizens Advice Bureaux. Middlesbrough Council provides Ihe charity wlth some core funding and is able to nomlnale a maximum of two trustees.
Middlesbrough Citizens Advice Bureau Trustees. Annual Report (Incorporatlng the Dlrector's Report) (contlnuedj Year Ended 31 March 2024 Reference and Administratlve Detalls Reglslered charlty name Middlesbrough Cilizefts Advlce Bureau Charlty reglstratlon number 1096071 Company reglstratlon number 04573848 Prlncipal office and reglstered 3 Bolckow Street offic• Middlesbrough TS1 1TH The Trustees Mr J Broadbent Mr E D Klrkham Ms K Leonard (Treasurer) Mr K Sallon Ms R Surrey Mr C Wilson Mr E Ndhovlu (Reslgned 8 F&bruary 2024) (Reslgned 8 February 20241 Staff Representatlves Mr C Mccrossan Company Sècretary Mr J M Danlels Independent Examlner Jane Ascroft FCA MA {Cantab) Enterpilse House Harmire Enterprise Park Barnaid Castle County Durham DL12 8XT Small Company Provlslons This report has been prepared in accordance with the provisions applicable to companies enlilled lo Ihe small companies exemption. The trustees, annual report was approved on 8 Augusl 2024 and sign8d on behalf of the board of trustees by., Q)5 MLJ ManIelS. Charily Secretary
Middlesbrough Citizens Advice Bureau Independent Examlnerfs Report to the Truslees of Mlddlesbrough CltizenB Advlce Bureau Year Ended 31 March 2024 I report to the truslees on my examinalion of the financial slatemenls of Middlesbrough Cilizens Advice Bureau ('Ihe charity,) for the year ended 31 March 2024. Responslbllltles and Basls of Report As the truslees of the cornpany (and also ils direclors lor th8 purposes of company law) you are responsible for ihe preparatlon of Ihe financial statements in accordance with Ihe requirements of the Cofflpanies Act 2006 {'Ihe 2006 Acl,). Having satisf18d myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 AGI and are ellgible for independent examlnation, I report In respecl of my examlnalion of Ihe charity's accounts as carried out under sectlon 145 of the Charities Act 2011 ('the 2011 Acl'>, In carrying out my examination I have followed the Directions given by Ihe Charity Commission under seGlion 145(51(b) of Ihe 2011 Act. Independent examlnerfs Statement Since the charlty's gross Income exceeded £250,000 your examiner musl be a member of a body listed in section 145 of Ihe 2011 Acl. I confimi that l am qualified lo undertake the examinatlon because l am a member of Ihe Institule of Ghartered Accountants in England and Wales IICAEWI, which is one of the listed bodies. I have compleled my examinallon. I confirm that no matters have come to my attentlon in connectlon with Ihe examination giving me cause lo believe.. accounting records were not kept in respecl of the chanty as required by section 386 of Ihe 2006 AGt, or the financial statements clo not accord wilh those records; or the financial slalements do not comply with the accountlng requiremenls of section 396 of Ihe 2006 Act olhef than any requirement that the accounts give a 'true and fairf vlew which is nol a matter considered as part of an independenl examination- or the financial statements have not been prepared In accordance wlth the melhods and principles of Ihe Slalernenl of Recommended Practice for accountlng and reporting by chaTilies applicable to charilies preparing Iheir accounts in accordance with the Financial Reporting Standard appllcable in the UK and Republlc of Ireland {FRS 102). I have no concerns and have come across no other matters In connection with the 8xaminalion lo which attenlion should be drawn in this report in order to enable a proper understanding of the 8ccounls to be reached. Jane Ascroft FCA MA {Cantab) Independent Examiner Enlerpri5e House Harmire Enlerprise Park Bamard Castle Cuui)ly Durham DL12 8XT
Middlesbrough Citizens Advice Bureau Statement of Flnanclal Activitles (including income and expenditure account) Year Ended 31 March 2024 2024 Restricted funds Total funds Total funds 2023 Unrestricled funds Note Income and endowments Donations and legacles Charitable aclivilies Investment Income 115 780,597 404 310,529 1,881 534,971 845,500 1,881 847,381 Total Incom• 312.410 534.971 781,116 Expendlture Expendllure on charttable activStles Total oxpendlture 388,869 388,869 492,348 881.217 872,056 872,056 492,348 881,217 Net expendlture {76.459) 42,623 133,836) (90,940 Transfers between funds 1,942 (1,942) Net movoment In lund8 (74,517) 40,681 (33,836) (90.940) Reconclllatlon of funds Total lunds brought forward Total funds carrled forward 375,684 61,712 437,396 403.560 528.336 301,167 102,393 437,398 The statement of financlal aclivlties includes all galns and losses recognlsed in the year. All income and expendllure derive from conlinuing activitie5. The notes on pages 10 to 23 form part of these financlal statements.
Middlesbrough Citizens Advice Bureau statement of Flnanclal Posltlon 31 March 2024 2024 2023 Note Flxed Assets Tangible fixed assels 15 74,203 91,110 Current Assels Debtors Cash at bank and in hand 16 80,872 277,193 358,065 84,925 355,172 44D,og7 Credllors: amounts falllng due wlthln one year N•t Current Assets 17 26,700 91.837 331,365 348,260 439.370 Total Assets Less Curr&nt Llabllltles 405.568 Provislons 18 2,008 403.0 1,974 437,396 Net Assets Funds of the Charlty Restricled funds Unreslrlcled funds 102,393 301,167 61,712 375,684 Total charlty funds 20 403,560 437,396 For Ihe year ending 31 March 2024 Ihe charity was enlllled ID exemptlon from audit under secllon 477 of the Companles Act 2006 relatlng lo small companles. Directors, responsibililies: The members have not required the company to obtaln an audlt of its financlal statements for the year In question In accordance wAth section 476., The directors acknowledge their responsibilitles for complying with the requlfemenls of the Acl with respect to accounting records and the preparatlon of financial statements. These financial slalement5 have been prepared in accordance wllh the provisions applicable lo companles subject lo Ihe small companie5, regime. These financlal statement5 were approved by the board of trustees and aulhorised lor issue on 8 August 2024, and are signed on behalf of the board by: Ms K Leonard (Treasurer) Truslee The notes on pages lo orm pa ese Inanc
Middlesbrough Citizens Advice Bureau Statement of Cash Flow5 Year Ended 31 March 2024 2024 2C123 Cash Flows Irom Operatlng Actlvllles Net expenditure 133,836) (90.940) Adjuslmenls lor." Depreciatlon of tangible fixed ass8ts Other Interest receivable and slmilar Income Accrued income 16,907 11,881> (68,6071 16,907 (404) (332) Changes in,. Trade and other deblors Trade and other creditors Provisions and employee benefits Cash generated from operations Interest received 36,757 129.234) 34 (12,6161 16,623 (4.769) (75,5311 (79,860) 1,881 (77.979) 404 Net cash used in opelIng aclivilies (75,127) Net Decrèase In Cash and Cash Equlvalants Cash and Cash Equbvalents at Beglnning of Year Cash and Cash Equlvalents at End of Year (77.979> 355.172 (75,127) 430.299 277,193 355.172 The notes on pages 10 to 23 form part of these financlal 5talements.
Middlesbrough Citizens Advice Bureau Nole5 to the Flnanclal Statements Year Ended 31 March 2024 General Information The charlly is a public benefit entity and a prlvate company Ilmiled by guarantee. registered In England and Wales and a registered charity in England and Wales. The address of Ihe registered office is 3 Bolckow Slre8t, Middlesbrough, TS11TH. statement of Compllance These financial statements have been prepared In compliance wilh FRS 102, The Financial Reporting Standard applicable in the UK and the Republlc of Ireland,. the Statement o( Recommended Practice applicable lo charities preparing thelr account5 in accordance wlth the Flnancial Reportlng Slandard appllcable in the UK and Republlc of Ireland (FRS 102) (Charlties SORP IFRS 102)} and the Companies Acl 2006. Aceountlng Pollcles Basls of Pr•parat5on The financial stalernenls have been prepar8d on the hislorical cost basls. as modified by the rev3lualion of certain financial assets and liabilitles and inveslment properties measured at fair value through income or expenditure. The financlal statements are prepared in slerllng, which Is the functlonal currency of the enlity. Golng Concern There are no malerlal uncertalntles about the charfty's ablllty lo continue. Judg•ments and Key Source5 of Esllmatlon Uncertalnty The preparatlon of the financial slalemen15 requires management lo make judgemenls, estimales and assumptions that affecl Ihe amounts reported. These estimales and Judgem8nls are continually reviewed and are based on experience and olher factors, including expectalions of fulure events that are believed lo be reasonable under the circumslances. The Irustees consider that there are no significant estlmates or Judgements affectlng these financial slatemenls. Fund Accounting Unrestricted funds are available for use at the discwellon of the truslees In furtherance of the purposes of the chaThty. Deslgnated fvnds are unreslriclad funds earmarked by the Iruslee?i for speclfic purposes. Reslricled lunds are subjected to restrictions on their expendilure imposed by Ihe donor. 10
Middlesbrough Citizens Advice Bureau Notes to the Flnanclal Statements f¢ontlnued) Year Ended 31 March 2024 Accountlng Pollcles (contlnuedj Income All Income Is Included in the statement of financial £ctivilies when the charity is enlitled lo the incom8, any performance relaled condilions allached have been met or are fully within Ihe control of the charity, the income is consldered probable and the amount can be quantified with reasonable accuracy. The following sp@cific pollcles are applied to particular calegories of Income: Donations and legacy Sncome Is received by way of dDnatlons, legacies, grants and gifts and Is included in full In Ihe Statement of Financlal Activilles when recelvable. Where legacles have been notified to Ihe charily bul the criteria for income recognllion have not been met. Ihe legacy is treated as a conts'ngenl asset and disclosed if maiefial. Granls, Whe entillemenl is not conditional on the delivery of a specific performance by the charity. are recognised when the charily becomes uncondilionally enlitled lo Ihe grant. Donated seICeS and facilities are included al the value lo the charity, being the amount the chaflty would have been willlng to pay lo oblaln services or facilities of equivalent economic benefit on the open market. Inveslmenl Income is Included when recelvable. Income from charllable tradlng activity Is accounled for when earned. Incom& from grants, where related to performance and specific dellverables. are accounled for as the charity earns the right lo consideralion by ils performance. Expendlture Expenditure is recognised on an accruals basis as a liability Is incurred. Expenditure Includes any VAT which cannot be fully recovered, and is reported as part of the expenditure to which It relates: Costs of ralslng funds comprlse the costs assoclaled wllh attracting donations, grants and legacies and the costs of trading for fundralslng poSe5. Charitable expenditure comprises those costs incurred by the charity in the delivery of ils aclivilies and s8rvices for its beneficiarles. It includes both costs that ¢8n be allocaled dlrectly to such activilies and those costs of an indlrecl nalure necessary to support Ihem. Other expendilure includes all expenditure that is neilher relsled to raislng funds fof the charity nor part of Its expendlture on charllable actlvities. All costs are allocated between Ihe expenditure categories of the SOFA on a basis designed lo reflect the use of the resour. Costs relatins to a particular activit are allocated d'recl are apporlione7on an appropnate basis, as set out in the notes lo the accounts. Operatlng Leases Lease payments are recognised as an expens8 over the lease term on a straighl-line basis. The aggregate benefit of lease incentives is recognised as a reduction lo expense over the lease term, on a slraighl-llne basis. 11
Middlesbrough Citizens Advice Bureau Notes to the Flnanclal Statements (¢onllnuedJ Year Ended 31 March 2024 Accountlng Policles (¢ofttlnuedJ Tanglble Assets Assels cosling £500 or more are capitalised as langible fixed a5sels and are Caled at cost, net of depreciation and any provision lor impairment. Depreclatlon Depreciation is calculated so as to write olf the cosl or valuation of an asset. less its residual value, over Ihe useful economic life of that assel as follows., Freehold Buildings Office Equipment Computer Equipment 40A straight line 10.10 Straighl line 33°/D Straight line Impalrnient of Flxed Assels A revlew for indicators of Impaimi8nt 55 carried out at each reporting date. wilh the recoverable amount belng estimated where such indicalors exlsl. Where the carrylng value exceeds the recoverable amount, the asset is impaired accordingly. Prior impairments are also reviewed for possible reversal at each reportlng date. Provlslons Provlslons are recognised when Ihe enlily has an obligation al the reporting date as a result of a past event, it is probable that the entity will be required to transfer economic benefits in settlement and the amount of Ihe obligalion can be estimated reliably. Provisions are recognlsed as a liability in the siatemenl of financial posilion and the amount of the provision as an expense. Flnancial Instruments The charity only has financial asseis and liabilities of a klnd that qualify as basic financial Instruments. Baslc financial inslruments are Initially recognised at transaclion value and subsequently measured at thelr setllemenl value. Definèd Contributlon Plan8 The company partlclpales In a mulllomployer scheme which provides benefits to some 1,300 non-associaled participatlng employers. The scheme is a defined beneflt scheme In the UK. It Is nol p0551ble for Ihe company to obtain sufftcient informalion to enable it lo account for the scheme as a defined benefit Scheme. Therefore it accounls for th8 scheme as a defined contributlon scheme. The company must recognise a liability measured as Ihe presenl value of contribullons payable that arise from the deficit recovery agreemenl and the resulting expense in the income and expendilure account ie Ihe unwinding of the discount ral& as a finance cost in the period in which il arises. See note 19 to the accoun15 for further infom)ation. 12
Middlesbrough Citizens Advice Bureau Notes to the Flnanclal Stalements (eonllnuedl Year Ended 31 March 2024 Debtors Trade and other debtors are recognlsed at the setllement amount due after any trad8 discount offered. Prepayments ara valued at the amount prepaid net of any trade dlscounts du6. Accrued income and lax recoverabl& is included at the best eslimale of the arnounts recelvable at the balance sheel dale. Cash at Bank and In Hand Cash at bank and cash in hand includes cash and short term highly liquid investments wilh a short maturity of three months or less from the date ol acquisition or opening of the deposit or simllar account. Credltors Creditors are recogni5ed where the charity has a present obligation resulting from a past event that will probably result in the Iransfer of funds lo a third party and the amounl du8 to settlè the obligation can be measured or estimated reliably. Creditors are normalty recognlsed at their selllement amount after allowlng for any trade dlscgunls due. Taxatlon The company Is consldered to pass the lasls set out In Paragraph 1 Schedule 6 of the Finance Act 2010 and Ih8refore il meets the definition of a charitable company for UK corporation lax purposes. Accordlngly, the company Is polenllally exempt from taxation in respecl of income or capital galns received within calegories covered by Chapter 3 Part 11 of the Corporation Tax Act 2010 or Section 256 of the taxalion of Chargeable Gains Act 1992. to the exlent that such income or gains are applled excltsslvely lo charilable purposes. Llmlted by Guarantea The company is limited by guarantee. Al 31st March 2024 Ihere were S mernbers each of whom had undertaken to contribute an amount not exceeding £1 Sn the event of a winding up. Donallons and Legacles Unrestricted Total Funds Unrestricted Total Funds Funds 2024 Funds 2023 Donatlons Donations and gifts 115 115 13
Middlesbrough Citizens Advice Bureau Notes to the Flnancial Statements (contlnugd) Year Ended 31 March 2024 Charltable Activftles Unreslrlcled Fund5 Restrlcled Total Funds Funds 2024 Middlesbrough Council - Core funding Advocacy SeNice MASDAP Middlesbrough Council - Hubs Energy Redress Scheme Macmillan Cancer Support BPA- Access to Justice Mental Health Step Forward Tees Valley- BBO Community Justice Fund Warm Up North Northern Powergrid Barclays Nalional Loltery Schoo15 Other income from charitable actlvilies 88,000 204,116 88.000 204,116 156,428 142,500 156,428 142,500 30.000 42.143 28.000 2,481 30,000 42.143 28,000 2,481 .934 33.000 2,250 38.109 1,126 534.971 58,934 33,000 2,250 38,109 19,539 18,413 310,529 845.500 Uniestricled Funds Restrlcted Tolal Funds Funds 2023 Middlesbrough Councll- Core fundlng Advocacy Service MASDAP Mlddlesbrough CDuncil- Hubs Energy Redress Scheme Macmillan Cancer Support Mental Heallh Step Forward Tees Valley - 880 Community Justice Fund Wann Up Norlh Barclays LSLIP Other income from charitable activitles 87,314 186,153 87,314 186.153 152,550 200.000 3.758 30,000 28,000 13,223 14,672 37,322 4,500 18.406 4.699 152.550 200,000 3,758 30,000 28.000 13.223 14,672 37,322 4,500 18.406 76 4.623 278,090 502,507 780,597 Investment Income Unrestricled Total Funds Unrestricted Total Funds Furius und= ?ory? Bank interest recelvable 1,881 1,881 404 404 14
Middlesbrough Citizens Advice Bureau Notes to th• Flnanclal Statements (¢onth¥uedJ Year Ended 31 March 2024 Expendlture on Charitable Actlvlties by Fund Type Unrestrlcted Funds Restrlcted Totsl Funds Funds 2024 Costs of charitable activlties Support costs 277.311 111,558 388,869 384.591 107,757 492,348 661,902 219,315 881,217 Unrestricled Funds Restricled Total Funds Funds 2023 Cosls of charltable actlvitles Support costs 193,257 97,840 414,941 166.018 608,198 263,858 291,097 580.959 872,056 Expendllure on Charftable Actlvltles by Actlvlty Type Acllvili•s undertaken directly Support Costs Total funds 2024 Total fund 2023 Costs of charltable octivitles Governance costs 661,902 212,163 7,152 874,065 7,152 871.656 400 661,902 219,315 881,217 872,OS6 10, Analysls of Grants 2024 2023 Grants to Institutlons Acles Age UK CHAC Middlesbrough Council Total grants 18,300 13,125 62,500 22.500 21,875 66,087 (14,000) 73.962 116.425 Monies paid lo Actes, CHAC, Middlesbrough Councll and Age UK Teesside are for delivery of the Hub AdvicelBeneltts Take Up Campaign, for which Mlddlesbrough CAB is the lead partner. . Ne.t_ExpeKd1c Net expenditure is slated after chargingl(crediling).' 2024 2023 Depieclalion ol langible fixed assets 16.907 16,907 15
Middlesbrough Citizens Advice Bureau Notes to the Flnanclal Statements (contlnuerl) Year Ended 31 March 2024 12. Independent Examlnation Fees 2024 2023 Fees payable lo Ihe ind8pendent examiner for: Independent examination of the financial statements Olher financial services 1,440 1,852 1,200 988 3,292 2.188 13. Staff Costs The total staff costs and employee benefils for the raporting period are analysed as follows., 2024 2023 Wages and salaries Social securily costs Employer contributions io pension plans 601,424 40,692 14,631 549,040 40,605 13,691 603,336 656,747 The average head counl of employees durlng the year was 36 (2023: 321. No employee recelved employee beneflls of more than £60,000 during the year (2023., Nill. Key Management Personnel Key management personnel inclucle all persons that have authority and responslbility for planning, directing and controlling Ihe activities of Ihe charity. The lolal compensation paid lo key management personnel for services provided to the charily was £43,035 (2023'.E43.2371. 14, Trust•• R•muneratlon and Expenses No trustees were paid either remuneration or expenses in Ihe current or previous year. 15. Tangible Flxed Assets Freak1 Building5 Office Compulef Equlpmenl Equipmenl Total Cost At 1 April 2023 and 31 March 2024 D•preclallon At 1 April 2023 Charge for the year At 31 March 2024 393,967 45,566 6,292 445,825 308,495 15,759 39,928 1,148 6,292 354,715 16,907 371,622 324,254 41,076 6,292 Carrylng amount At 31 March 2024 69,713 4.490 5,638 74,203 Al 31 March 2023 85.472 91,110 16
Middlesbrough Citizens Advice Bureau Notès to the Flnanclal Statemenls (Contlnuedl Year Ended 31 March 2024 16. Debtors 2024 2023 Tfade debtors Prepayments and accrued income 23,296 57,576 39,932 44.993 80,872 84,925 17. Credltors: amounts faltlng due withln one year 2024 2023 Trade Cfedilors Accruals Social security and olher laxes Deferr8d Income Pension credilor 17,159 4,200 16,800 40,103 19,080 12,500 3,354 91.837 5,341 26,700 18. Provlslons Pension5 and slmllar obllgatlons At 1 Aprll 2023 Adjustment to previous year Unwinding of the dlscounl factor (Interest expense) Other movements Defic51 contrlbutions madè in year At 31 March 2024 1,974 2,325 165 (2,457) 2,008 19. Penslons and Other Post Retlrement Benefits Deflned contrlbutlon plans The amotsnt recognised In income or expenditure es an expense in relation lo defined contribution plans was £14,63112023: £13,691). 17
Middlesbrough Citizens Advice Bureau Notes lo the Flnanclal Statemenls (contlnufjd) Year Ended 31 March 2024 19. Penslons and Other Post Retlrement Benefits {conNnued) Scheme: TPT Retlrement Solutlons - The Growth Plan The company participates in Ihe Scheme, a multlemployer scheme which provides benefits to som8 638 non-associated participaling employers. The scheme is a defined benefit scheme in the UK. It Is not passlble for the company to obtain sufficient information to enable il lo account for Ihe scheme as a defined benefit scheme. Therefore it accounls for the scheme as a defined conlribulion scheme. The scheme is subjecl to the funding legislation oullined in Ihe Pensions Act 2004 whlch came inlo force on 30 December 2005. Thls. together wllh documents Issued by the Pensions Regulator and Technlcal Acluarlal Standards issued by the Flnancial Reporting Council, set out the framework for funding defined benefit occupatlonal penslon schemes in the UK. Th8 schem8 Is classified as a 'lasl-man standing arrangement,. Th8refore th8 company is potentially liable for olher participating employers, obligations if those employers are unable lo meet their share of the scheme deficit following withdrawal from the scheme. Particlpaling employer5 are legally required lo meet Iheir share of the scheme deficit on an annuily purchase basis on wilhdrawal from the scheme. A lull actuarial valuatlon for Ihe scheme was caffied out al 30 Seplember 2020. This valuation showed assets of £800.3m. liabililies of£831.9m and a deficit of £31.6m. To eliminate this funding shortfall, the Trustee has asked the partScipating employers to pay additional contrlbulions to the Scheme as lollows: Deficlt conlrlbutlonB From 1 April 201910 31 January 2025: £3,312,000 par annum (payable monthty) Unless a concession has been agreed wilh the Trustee the lemi to 31 January 2025 applies. Note that the scheme's previous valuation was carried out with an effeclive date 0130 September 2017. This valuation showed assets of £794.9m. Ilab51111es of E926.4m and a deficll of £131.5m. To eliminate this funding shortfall. the Truslee asked the participating employers lo pay additional contribullons to Ihe Scheme as follows.. DellcSt Contrlbutlons From 1 April 2019 10 30 Seplernber 2028: £11,243.000 per annum (payable monlhly and inGreaslng by 3% each on 1st April) The recovery plan contributions are allocated lo each partleipatlng employer in line wilh Iheir estimated share of Ihe Series 1 and Series 2 scheme liabilities. Where tha scheme Is in deficit and where Ihe company has agreed to a delicit funding arrang8ment the company recognises a liabilily for Ihls obllgalion. The amount recognlsed is the net present value of the deficil re(Juction conltibulions payable under the agreement that relales to Ihe deficit The pr8senl value is calculated using tha discount rale delaited in these disck)sure5. The unwinding of the discounl rate is CognIsed as a finance cost. Present Value of Provlslon Prasenl value of provision 2.008 4.299 6,743 18
Middlesbrough Citizens Advice Bureau Notes to the Flnanclal Statements (conUnu•d) Year Ended 31 March 2024 19. Pensions and Other Post Rellrement 8enefitS {contlnu•dJ Reconclllatlon of openlng and closlng provlslons 2024 2023 Provlsion at start of period Unwinding of the discount faclor (Interest expense) Deficit contribution paid Remeasurements - Impact of any changes In assumplions Provislon al end of period 4,299 165 (2,457) 6,743 128 (2.457) (1151 8,S98 4,016 Income and Expendlture Impact 2024 2023 Interesl expense Remeasuremenls - Impact of any change In assumpllons Costs recognlsed in incorn& and expendlture accounts Assumptlons 165 128 (115) 13 166 2024 %par annum 5.31 2023 %per annum 5.52 2022 Yo per annum 2.35 Rale of discount Th8 dlscounl rates shown above are Ihe equtval8nt slngle discount rales whlch, when used to discount the future recovery plan contributlons due. would glve the same results as using a full AA corporate bond yleld cuNe to discount Ihe same recovery plan contributions. The followlng schedule details the deficit contributions agreed batween the company and the scheme al each year end period: 2024 2023 2022 Year 1 Year 2 Yeai 3 2,047 2,457 2,047 2.457 2,457 2,047 The wmpany musl recognise a liability measured as the present value of the contributions payable Ihat arise from the deficit recovery agreement and Ihe resulting expense in the income and expenditure account i.a. the unwlndlng of Ihe discount rale as a finance cost in Ihe perk)d in which11 arlses. 11 is thes8 conlribulions that have been used to derive Ihe compan 's balance sheet liabili 19
Middlesbrough Citizens Advice Bureau Notes to the Flnanclal Statements (conllnued) Year Ended 31 March 2024 20. Analysls of Charitable Funds Unrestrlcted funds At 1 April 2023 At 31 MarGh 2024 Income Expenditure Transfers General funds Advocacy Service Designated Fund - Contingency Fixed Asset funds 240,212 108,294 204.116 (88.899) {284,211) (78.153) 80,095 181,454 50,000 85,472 50.QOO 69,713 115,759> (388,869) 375,684 312,410 1,942 301,167 At 1 April 2022 Al 31 March 2023 Income Exp8nditure Transfers General funds Advocacy Servlce Oesignaled Fund - Conlingency Fixed Assal funds 264,946 92,456 186,153 (41.817) 1233,521) (75,373) 47,368 240,212 so,000 101,231 50,000 85,472 (15,759) (291,097) 416,177 278,609 (28,005) 375.684 20
Middlesbrough Citizens Advice Bureau Notes to the Flnanclal Statemenls {¢ontlnuedJ Year Ended 31 March 2024 20. Anatysls of Charltable Funds (contlnuad) Restrlcted funds At 1 April 2023 Al 31 March 2024 Income Expenditure Transfers MASDAP Middlesbrough Council Hubs Macmillan Cancer Support Mental Health Slep Forward Tees Valley (BBO) Warm Up North MFTV National Lollery Schools Northern Powergrld BPA - Access to Justlce <22,7661 156.428 {150,189) (16,527) 60.675 143.626 {126,159} 78,142 41.878 113,955) 30,000 28,000 (22.6591 {32.126) 49.219 {18,0811 2,481 58,934 (2,481) 13,555) (49.937) 13,337) (40,335> (37,8421 (27,540) {492,348) 5,442 <3.3371 (2,226) (4,842) 14.603 38,109 33,000 42,143 61,712 534,971 (1.942) 102,393 At 1 Aprll 2022 At 31 March 2023 Income Exp8ndilure Transfers MASDAP Middlesbrough Council Hubs Macmlllan Cancer Support Mental Health Step Foard Tees Valley (BBO) North Ormesby OR LSLIP Energy Redress Scheme 8arclays Referral Service Warm Homes Fund Communlty Justice Fund Wami Up North 152.550 (175,316) (22,766) 55,875 200,000 1195,200) 60,675 38,112 30,000 28,000 126,234) 141.955) 41,878 (13.95S) 13,223 (22.5701 (18,172) {29,403) 9,347 18.172 18,406 10.997 3,758 (10.086) 6,328 4,500 76 14,672 37,322 (5.065> (565) (76) 1.409 (16,081) 140,877) (580,959) (3,555> 61,712 112,159 502,507 28,005 21
Middlesbrough Citizens Advice Bureau Noles to Ihe Flnanclal Statements (contlnu•dJ Year Ended 31 March 2024 20. Analysis of Charltsble Funds l¢onllnufrd) Money Advice Service Debt Advice Prolecl (MASOAP) monles are used to deliver a specialist debt casework service. The Advocacy S8rvice 15 funded by MiddlesbTough Council, Stockton Borough Council and Redcar and Cleveland Borough Council. The monies are used to deliver a service providing support to people wishing to access or betler understand the health and social care services they receive. or need support because of lack ol capacity. Mlddlesbrough Councll monies ar8 used to provide our generalist servSce. 11 is also usad to deliver. with partners, benefits advice In community settings Macmillan Cancer Support funding comes from Middlesbrough Council, Redcar and Clev8land Borough Council and South Tees Clinical Commlssloning Group and Ihe monies are used to deliver a service providlng benefils advice to people with cancer. Méntal Health Advice Is a service providing welfare benefits advice lo people with mental he81th problems. Slep Forward Tees Valley BBQ is a debl and financial capabilily service for people facing significanl barriers to joining the labour market. The Warmer Homes service provides Income maximisatlon and energy advlce lo people al risk of fuel poverly. Norlh Ormesby Money Malters provides financlal capabtlily servlces in North Omiesby through funding provided by North Ormesby 819 Local. Benefils for Migrants is a S8Diice fund8d for part of the year by the Access lo Juslice fund and the remainder by the People's Poslcode Lollery. It provides advice and support lo people abroad who need lo clalm benefits or challenge a declslon about thew benefits enlitlement. Energy Redress Scheme The Energy Redress Fund scheme provides enelgy advice and Income maximisatlon seNices lo people in or at risk of fuel poverty. LSLIP - The Legal Support lor Liliganls In Person provides advi lo people vhth wellare benefits or employmenl issues who are Invofved in litigation eg appealing lo a First Tler Benefits Tribunal or lo an Employment Tribunal. Warm Up North 15 an energy advice Servi delivered In partnership with Stockton, Newcaslle and Soulh Tyneslde CA8x. The project aims lo help local people mltlgale the effects of fuel poverty throu9h a range of measures, Includlng advlce about lanffs. grants available. redtsclng energy usage, and Income maximisallon. Communlly Justice Fund was short term funding. provided through the Access lo Justice Fouiidation, to cnablc Icgal adiiice organls2tione tc m3intain lheir etipiictss in thA fara nf tha rnEt of living crisis. Middle5brouoh CAB used the money lo support the salaries of key supervisors within ils generalist service. Barclays Refeffal Scheme was a pilol scheme whlch involved locating an adviser in the local branch of Barclay's Bank. The pilot was funded by Barclays Bank. Natlonal Lottery Schools is a Servi piuvidiiiy lJ¥ii¢fits advicg to parÉnl> Oi school childrèn, funded by the National Lottery and delivered as a partnèrship wilh Ihree other CAB in the reglon. 22
Middlesbrough Citizens Advice Bureau Notes to the Flnanclal Slatements (ntInued) Year Ended 31 March 2024 20. Analysis of Charttable Funds (contlnued) The deslgnaled fund has been set aside to ensure that the charlty w511 have funds available should any unforeseen, Major repairs be requlred lo the bulldlng and any costs relaling to futtsre redundancies. should these be required. 21. Analysls of Nel A8sels Between Funds Unrestricled Funds Restrlcled Total Funds Funds 2024 Tanglbk f5xed assels Current assets Credllors18ss than 1 year Provlslon5 74,203 255,672 (26,700) (2,008) 301,167 74,203 358,065 (26.700) (2.008) 403,560 102.393 Net a88etS 102,393 Unreslricled Funds Restricted Total Funds Funds 2023 Tangible fixed assets Current assets Creditors less than 1 year Provisions 91,110 378,385 (91,837) {1,974) 375,684 91.110 440.097 191,837) (1,974 437,396 61,712 Net assets 61,712 22. Analysls of Changes In Net Debt At At 1 Apr 2023 Cash flows 31 Mar 2024 Cash at bank and In hand 355,172 {77,979) 277,193 23. Operatlng Lease Commltments The total future minimum lease paymenls under non.cancellable operaling leases are as follows,. 2024 2023 Not tster than 1 year Later Ihan 1 year and not later than 5 years 323 323 323 323 646 24. Related Partles There were no transactlons with relale(I parties during the current or previous year. 23
Middlesbrough Citizens Advice Bureau Managemenl Informatlon Year Ended 31 March 2024 The Followlng Pages Do Not Forni Part of the Flnan¢lal Statements. 24
Middlesbrough Citizens Advice Bureau Detalled Statement of Flnanclal Actlvltles Year Ended 31 March 2024 2024 2023 Income and endowments Donatlons and legacles Donations and gifts 115 Charltable actlvltlés Mlddle5brough Council - Core funrfing Advocacy Service MASDAP Middlesbrough Council- Hubs Energy Redress Schema Macmlllan Cancer Support BPA- Access lo Jusllce Mental Health Step ForAiard Tees Valley - 880 Community Justica Fund Warm Up North Northern Powergrld Barclays LSLIP National Lollery Schools other income from charitable aclivilies 88,000 204,116 156.428 142,500 87,314 186,153 152,550 200,000 3,758 30.000 30,000 42,143 28,000 2,481 28.000 13,223 14,672 37,322 58,934 33,000 2,250 4.500 18.406 38,109 19,539 4,699 845,500 780,597 Investment income Bank Interest receivable 1,881 404 Total Income 847,381 781,116
Middlesbrough Citizens Advice Bureau Detsiled Statement of Flnanclal Acllvltles (contlnu•d) Year Ended 31 March 2024 2024 2023 Expenditure on charltable actlvllles Activities undertaken dlrectly Wages Employerfs NIC Pension costs Premises costs Office costs Staff and volunleer costs Payments lo parlners and other costs 481,001 40,692 14,631 15,882 12,600 22,554 74,542 413,544 40,605 13,691 407 6,764 15.485 117,702 608,198 661,902 Support C05t5 Wages Premises cosls Office cosls Depreciation Slaff and volunteer cosls Payments lo partners and other costs 120.423 28,763 37,987 16.907 1,668 6,415 135,496 70.981 31,629 16.907 1.754 6,691 212.163 263,458 Governance costs Accounlancy fees Pension scheme costs 1,400 5,752 7.1S2 400 400 Expandllure on charllable actlv11108 881,217 872,056 Nat axpenditure (33,836) (90,940>