CoJnp￿iY regislraLion nuTnber: 04549467 Lliarity r¢gistr4ltion nuinber.. 109i768 Community Transport Stafford & District known a5 Cummunilv Link Stafford and District (A comwdny limited by gLiarantc¢l Aiinual Report and fiiiancial Statements for the Year Lnded 31 March 2025 Deans Chartered AcGounlar*ts Eligible io 4lCt as an nudilor in lerms 01.1212 ofthc Compani¢s Act 2006 Gibson House Hurricane Lourt HurriLanc Close Stafford ST16 ICTZ Community Transport Staftord & District known as Community Link Stafford and District Contents R¢fuenc¢ and Adiiiinistrative Details Chi?irman's R¥port Trusi¢¢s' R¢port 3to5 Iiidepeiidenl Auditors, Rcpoit 8iv9 SiatcincnÈ ofF'inat)cial ArliiriLie5 10 BaldnL¥ Sheel Statcmeiil of Lash l-lows 12 No(¥& to ilie Financial Statenients CommuDity Transport Stafford & District known as Community Link Stafford and District Reference and Administrative Details Trustees Colin Martind#le, ChairmÉ Cnilieriiie Lyall:"rre￿llrer JolJii Coat¢s Micliarl John Alle Peter AnLhnny Bin8hain John Foy Graharn frank Wright Secretary Senior Management / Leadership Teum Graharn Wriglir, ChiLf Executive Rachcl Tro￿,, Oltice Manager Charity Rt¥lstr#tiun ￿uMber 1095768 CoTllp￿￿Y RtglStr¥tion Nuwb¢r 04i49467 ReRi5ttreil Office SLliull l-IousL Drniiiilloiid Road Astonlields Stafford Staffordsliire 'l-l O JLL Au(litor DLans Chari¢rcd Accounttlnts Eligible to JLt ￿ an alidilor in tei'ms of1212 oflhe Compdnies ALL 2006 Gibsoii House Fliirricllnc Court HurriLaiie Close 8tarrord ST16 IG?. Bxnk¢r¥ Uniiy'l ri￿1 B1< nk Niiie Briiidley l)lace 13irming1i￿ll BI 21-IB Sial.Tord Railway Buildiiig Socicly Stafford Puge I Community Transport Stafford & District known as Community Link Stafford and District Chairman's Report for the Year Ended 31 March 2025 Th¥re d lot of p05jtii'¢s to bc tyJ(en from 1<15t yettr's p¢rlormwiL¥ by the Charit￿ in terms of the Slrnng tinancial Tcsiilis Lhul enable u.% to LOlILi11ue lo pi'ovidc our c.8sClltial services 10 tliose pe()plE iii Sianurd and ihe sui'roundiiig ar¥'a ivlii) iiccd them thE mo&1. boih nuw and intD rhc forcseeable luture. We kn()w Ihaf ¢venls h11 ppening (hroLighout the world right noii iyill a( omc poiiit1i<1Vtt geiher M'ith the liiillncilll sialein¢rtls and audilor5' rcport of thc cliarilablc conipany foi. tlic year cndcd 31 March 2025. Objective5 and activitie5 Objects Ninis To provide a coniinunity Irwispoi't scrvicc for tlic inl1abit￿its Mpl)o aTC iii llccd of 5ucli a sciwice bLcausc of agc: sickiicss or diS*Lbilily Iin¢iital oi. physicall, oi. povcrty, oi. bccausc of a lack- of availability of adcquat£ and safe piiblic pa5sciigci' services. Pmblic beiiefil Iii light (Trf rcgist¢rcd bus .%crvicc fi£ rt suix%idies d¢ciEasiiig tr()In centr£l1 govcriiillent c.oiiiiiiuiiity TTaii%rx)rl scliciiies are vital ilemcnl ol- the proyision to Ioc1£ I pcoplc and wc havc iiici'eascd oiit wlic¢lcliaii' adaptcd car Ileet willi ncw vcliicle acquircd during th¢ summei. of 2024. Tlie no. of joui'iie)Ps jii ?024125 ha5 incr¢ilScd by l ?fj/n agailist tlie prcvioiis pcriod or 2023124. Sclionl cDnirarls havc maintaincd growth throiiglioiit tlie ￿rIOd and in ,Scptetnbcr 2024 we are delighicd to 111ve been SUCCussful wilh addiiional bids lo Slokc oli Trtiil Ciiy Council ro supplv SEN transport 5crvicc5 includiiig ivli¢clcliair provision on minibuqcs io il)04¢ school childrcn in thc nortli ot-thc C.ouniy. W¢ will continuc the oiigoing policy to w'idcn our geogrdphiL&I scopc in se￿I¢1mE Siafford and suri'ounding dislri¢rs from our bas¢ in Siafford iown. Ihe trustees COLilirI￿ that ihey hav¥ Loinpli¢d wiLh ihe r¢4uir¢menl5 01. S¢Ltion 17 of tli¢ Chkirili¢5 Art 2011 lo liav¢ du r¥giLrd Iv ihg Pilblir benelil guidanoc publi5hcd b}, Ili¢ Ch¢il'ity Cotnmi551QLi l(>r England und Walc5. Use of voliiiileer Whil.%i volunt¢er nuinbcrs liav¥ iiicfLas¢d during ihe yiar. ￿trac(Ing iiew voluiii¢crs Loniinu¢5 to bc a challenge. -Thc support of voluiiicei's is ¢riieial as il ¢n&blcs us io lultil oiii. ¢oiiimiillJ¢i)I lo pi'ovid¢ ii)valuabl¢ scrvi¢cs 10 existing ￿ld R¢w mcmbcTS of Lhc Lharily. To aitracl iiciv volunl¢cr.4. tlic cl)w'ity ¢oi)lii)UL.% io usc all local mcdia ¢l)aniicls. A¢hi¢v¢mtnts #nd perform8ncc Finxncixl rcvie)v "Ilie Iintilicial 1'¢5uIts lor tlie year are Shown on pages l 0-25 uf tlii5 repoTt. Poliey oil reserves Clcncral rcscivcs amoLint to £9?2:589 at 31 Miirch 207) {2024.. £7J1,570) of whicli £158,6441?O?4. E125,8711 &lie lield riNcd asscts. Icaving an ainouiil of'frcc rcscrycs of £76.1,94512024.. £605,699). T17cse fuiids are hLld ro fiiil£ Iiccilie ivorking capilal rcquircmciits of tlic organisalioii. Tlic rrustcc's objcclivc is to crLalc and inaiiirain sufficient fiiiids iocovcr a Ininimuin 01". 5iN niontlis cNIKiiditurc. Thc Board arc coiifidciir Iliat at Ihis ILWCI Iliey Th'ould bc able Lo coiitinue tlie cui'i'ent aclivilies of tIIL Chariry iii Ihc Lvcnt of a sigiiific&it drop in ii)coinc "Irustccs O￿l¢cr$ 'lThe trusteES alld nifirKr5 S¢IVIIIB dui'ing the y¢ai' and sirtc¢ thc yeai. end ivcre #s follows- TnistLes-. Colin Martindale, Chairinan Cailierine l.yall. -fre2surer John Coul¢s Michail John Allcn Pcl¢r Anihony BingliaTn John roy Pagc 3 Community Transport Stafford & District known as Community Link Stafford and District Trustees, Report S¢cr¢Lury'. Gruhum Frank Wright Senior Mwiagemenl / l.eJd¢rship Team: Graliam Wi'ight, Chict. r.xecLltive RuLliel Trow, OITICL Manager StTUCtures govLrnanee minJgem¢nl Nfiliire ofgoveriiliig doctsnitHI Thc charitabl¢ Conipany is govemed by its Mcjnorandum and Articles of Association daied l Ocwber 200? as amLndcd by special resolutions dated 6 DcceniEti' 2002, 27 Noveinb¢r 2Q06 ai)d 2 July 2018. Recriiilmenl ftnd uppuintment Of1r￿steL>S New trn.%lecg are sel¥cte¢J in order to b¢ r¢preseiitatii'e of the diverse qualilies Bnd ¥XP¢L'iCHC¢ iiccdcd to fulfil tlie objecLives of the Cliar￿ty. Indiiclloii undirffining of irusr¥es Upun appoiiitmcnt a iiciv trustee 1.8 pi'ovid¥d iviili an induction pack which contains rlic folloiving docuinents.. l. MrtTrOL'it ndum Iiiid Articles of Assoc2ation 2. 1,aies1 ¢opy orth¢ Annual Rcport and Accoiints 3. A copy ul. lh¢ Chwily comi11issioiI Guidance 'Fhe Essentiul TrLlStee' Arrungeiiieiilsfor serling key Jnunugeinenlpersoiingl remilner￿l￿n The d¢tai15 OF kcy mi￿7a8¢117enl p¢rsvnn¢l arc iiicludcd in tiic reference aiid adniii)istralivc iiiforlnalion. Reinun¢raiion ofkey Inanag¢meni pcrsonnel is set nnd revi¢w¢d #nniially by thc IrustCC5. Orgfiiii,flllioiJul ¥lrii¢l4re Th¢ Board of Ti'iislees rneet on a r¢giilar basi5 and are responsible lor Lhe SlL'klte¥ir dir¢rtlOLi and polic). ot. thc Chai'ity. At presEIiL tht Board lia5 six iiiein￿rS froin a vaTicty ofprofessioiial backgrouiids relevanl io (h¢ work ofihc Cliarity. Tlic C.liief Lxeciitii'e, Mr Gi'alidlii WrigliL has respoiisibiliry for all astKcts of tlie day ID day opei'a¢ion5 Of tlic Cliarity loeii.SLire tliat il d¥livei's ihL service5 SPL¢ifi¢d rcma5ns strategically I'elevaiit tsnd tliat k¢y perl0rffjk￿Lc indicator5 arc Incl. Rcl&tion&hip5 Ivith rclAtt¢J p#rtits 'I￿L P ricndly Bu$ Company Limited Tli¢ Fri¥ndly Bu5 Compamy Liiiiited is a M,holly oiYii¥d 5Lib5idiary of Coniinuniiy Transport Staftord & Distrkct. Major ri.lks uiid iryffiiiixemeiil ofihose risk. In Iiin¢5 ofdusteriLy fui)ding sirL'ain.% arc bcconiiiig Inore strelclied in tliis uncei'iain economLL clim&l¢. Alt¢i'natlVC sourccs of iiicome l)ave kn be a prioi'ily. to ensiii'¢ thc onging success and future sustainabilty ol. (h¢ or¥uiiisdlion. All of oiir people wli¥iher staff or vollliiic¢i's. cai'ry oui a tremcndous task iii supI)orting our service iiserg every dav. Without tlie Lummiunenl vl. d)L iewn w¢ ivouid not be able to i?rovide the pi'otessional servi¢¢ thal Lh¢ ili¢iit¥l¢ ¢%pc¢t li'om tlieir trarLSPOI't provider. Page 4 Community Transport Stafford & District known as Community Link Stafford and District Trustees, Report Dii¢l0surt of information to auditor Each Irustcc ha5 taken steps that they ought lo have iak¥n us u Iriislee in order to makc thLms¢lves awar¢ ot. atLV rclcvanl audil infoi'ination and to cstablisli that tl)e cl)arity's aiidiior is uwui't ofthal infurmd(ion. Tlie Ln]stccs confirm Ihat di¢rc is no relovant inforTr¢ltion Ihat they knc)w ol'Lvid ()fwhi¢h Ih¥)' know the uiidi(L7f 15 Linawarc. The U¢11 ￿POtt approved by the trustees of the ch£1rity on Z.Thd signed on its bchalf ty.. ,.E-4coo lin Marlindalc ru51cc Page 5 Community Transport Stafford & District kllown as Community Link Stafford alld District Cliief Executive Officers, Report i pleased on bchalf of 'l-ru5tees to be iblc to r¢port anoiher stronb rKI'formJnce hvrc ai Coiiimuniiy Link paniciildrlv in tem1% ofsvrvice to tIiL coiiimuiiity and a robusl s¥£ of nutnbcis Il?at will dllow us 10 wiitittue lu ui'oiv and invc5r into cii.surtng that WV Slay as th¢ primory Cominunity Transport providci within our loLality. ConTrmunity Link Stafford & Di.4trict provides friendly trlln5POI't for people with ii)ubility dirri£uliies oi. wlio because ot. sickiiess, disability or wverty or lack ot adequate and safe pa55cng¢r scrvices ￿e unable lo aLiess mainstr¢ain public IrwisP0115LI'VILeS. With the iitttii)niil vaLLii)alion prograiiim¢ bccoining emb¥ddLd natioiiall> wc are iioiv %till ¢njoyi17¥ consisiLnt gi'owtli ul. Cl)Lirily meiiik.rship r¢5111tiiig iii addilioniil dciiiand on Diul a Ridc 3CIWICC5. Thc bouijce back is L(TriilinLiing to ItLk¢ pli£ ce Ivith tlie IiuiiilKf L)r ivheelcliair.journtyyS Using our Ileel ofwheelcliair adaptcd vcliicles is r¥luriiing al all inLrcasing picc. Tlic v￿t InLljoriry ol. Lh¢ gL'UW'in¥ mcn)b¢r.4hip still require and use ITLI)bilitv aids illusti'ating liow vital the s¢rviLe Communiry Link provides io individ1￿55. We arc coiitinuing to support soiJ]tt faniilie5 joul'ncvs 10 GP surgeries, ulbeil cil a Iniich low¢r Icvcl to cnable 11108e inost vuliierllblc io a¢ces5 tlic Si£ fety of iiticcindlioii protcction. Slioppina iiiedical appoiiiiments. day ccnli'c visits aiid f￿MIlY aiid fi'ieiid's occasion.% arc iiow beginniii% Lo doiiiinal¢ tlic ty￿ of jDiiriieys ihat drL now opLraliiig for rnLTnbcrs. Ilisiiig cosis aiid ¥iiflation hail¢ r¥quiird th¢ cliariry lo iaisc tniiiiiniini tarc to £6.50 per jouriiej wiLhin Lhc lollp lo r¢lain low cost fiires Lo StsPPL)rt Vlir Loncerns of mcmbers atioi'dabiliiy Df(h¢ s¢rvicc as tlic ccoiiomy suffers. Th¢ numbL-I' of our registered volunleers based al Comlliuni￿ Link liijs becn coJ)liiiually grom'ing over Ilje li.%i y¢ar lo Mar¢li 2025 I*"itli a volunieer base now" dpproaching double figure5 Ot. l O individuts15. Thcsc voluntcers are kiiidly oll¥riiiL> Lhcii sErviLeb Lo Tnenibcrs across all days ol. Ihe M'oi'kin¥ wcck ii'c 5¢¢ a coiitiiiiiing increJs¢ in Dial a Ride services il)roiighout (hc winler ot 1024125. 'fhis suppori lo the Cli8rity ond lis ffleiniKr5 IS Vi11iiabl¢ and ciiablcs us 10 saiisty the inLfLasing d￿lintments +120/0 School coilti'acls liave Maili￿1￿¢d growth thioiighout th¢ ￿Tio￿ dnd in SeptLmtKr 2024 wc ￿e deliglited io have bccn su¢¢¢ssful ivitl? additional bid5 lo Siokc Oii Ti'LI)t Citv Louiicil to Supply SEN Lr￿75p￿r1 serviccs iiicluding iNhcelcliaiT provisioii on niinibiibes ro ihvs¢ school childreii iii tlie iioi'th ol. the Couiil%'. We will coniinuc tl)¢ oiigoing policy to widcn oui. g¢ographical scope in serviiing Staflord aiJd surrokjndiiig dislricls livm OLII. basL in Siaftoi'd iokn'n. Dcspil¢ rhc continuiiig chlllleng¢s of thc ccononiy aiid iinpacl of Covid Llwll ilie Loiiimunity with sotne iiifeclions still o¢¢urring ilirougli the i¥11)￿r months. l , and its envii'onment obtttined in tlp¢ course of ihe dlidii, we liave iiot identilied mai¢ridl mis51alcillenls in tlic Cliairman s Report aiid tlje 'l-rusiees' Reporl. Page 8 Community Transport Stafford & District known as Community Link Stafford and District Independent Auditor's Report to the Members of Community Transport Stafford & District Wc havc nothing to rcport lil Tespecl of ilie following rnatteTS M,hcrc thc CoJnpEu]ics Act 2006 requircs u5 to rcpoTI to you if. in our opinion.. dequale dLLuiiiiling iecords have noi bceii kcpi. or retums adeqLiate for audil have not been received froTll branclies lio( visilcd b)r us.. or the tiiiancial 5takiiiciit5 are iiot iii agreenient with tlic accouiitillg Tccord5 aiid rcturiis: or certain disclosi￿e5 of trustees remunei'ation specilied by law are iiot made. or we hilve Ilot rcceived all tlic information aiid cxplanaiioiis ive rcqiiire for oiir aiidii. RcspJRsibilit1¢5 of ¢ry51c¢5 As explained rnore fully iii the (sei out on ￿ge 61.- tlie trusiees nre responsible for the preparation of the Iliiw£ icial 5totenieiits and for l)CiLig satisficd tliat they give a ti'uc wid fair ViLlI-. and for Such iiitcrnal coiitrnl as Ihc Iriiq(LCS dctLiThinc is iicccssaiy to encTrble Ilic prepdi'alion of fiiiancinl stnteii)ents that atE fl'ee fi-oiii material niisstateiiieiiL wheilier dLie Lo fi'alid oi. errol.. In prc￿.111￿1 tlie finaiicial staienJeiits. tli¢ trust¢¢s ar¢ iesponsible foi. asse55iiig thL chariL}'s abilily ro conliiiue as a going conLci'n, disclosing, '. Whci'¢ bosls cannot he direLily dllril)UlEd Lo PlL rticulEr hclidings thoy have been allocttied basis consistcnl ¥viih the w%¢ of TC50urc¢s. with c¢niral siatt cosis alloLdl¥d on lh¥ basis ol tinic spcnl. aiid deprecintioii clitirgeb EiIIDcated oli Ili¢ w>rtion of thc asset's usc. Uihcr 5UPPOrt costs are dlloGJled b£iS¢d on thc 5prcad of stdff Cljurilnhle uciivilie.s Charitablc expeiiditLlI'e conipi'ises ihose Cub15 illcLlI'red b), Ihc ch8rity in tlic d¢liv¢i)' of ils activitlrs and .scrvices liTrr ILI b¢neficiarics. Tt includLS both Costs thtLL be allucated direcily lo sucli activitl¢s and tlios¢ costs of iiidiTCCt nature tt¢CeS5ary to 5UPPOrt rhcin. 5uppnrt cost5 Supi)ort ¢o£is iiicludc cclltral functioiis aiid litli'e be¥ii allocalcd to activity. co.8t caicgoi'ics oli a basis coilslstent with ihe use of resniii'ces, lor examplc, allociltiiig propeilv cDsls by floor aira5, or capit4 5talT cosr3 by the time speiit lliid oih¢r LUS15 by their usag¢. Govern4ne¢ io5t5 TIlL￿e ii)cliide the costs atLribul¢ible to ihe charity's complian¢c ivith ¢on5tilutionai and statutory reqiiirein¥nls, including audit. srratLgic i))anageinent aiid tn]5te¥s iiieetings diid I'einibui'sed cxpensLS. Government grAnt5 GovciTrm¢iil gi'aiits air I'ecognised bascd on tli£ accrual modcl and are nicasurcd at Ilie fair V%Llue oc tlic TeLeivLd oi. r¢¢ciiiAbli. CyTaiirs are classitlLd as r¢liiling ¢ith¢r lo rcvcnuc oi. to asscts. Grailts relaliiig to reveLiL]e al'e recoqnisLd in income over the pLriod in whicli tlie related WS15 arc r¢c(Jgniscd. Grants rclating to asscts arc I"CCO8Liised over ilic fNPELltd iisefiil lif¢ of Ihc assct. Wherc part of 11 grant relating 10 ail ass¢I 15 d¢f¢r￿d. il 15 r¢cogni5cd as defcrrcd incoinc. TaxAlion Tlie cli￿'1ty is considciEd to pass the lebts Sel oul iii Pw2graph I Schcdulc 6 of th¢ Financ¢ Act 2010 aiid tlierefore li me¢15 the defLJILtion of a chai'itablty Colnpiiny for UK corpoi'alioii t&x piirposcs. A¢¢ordiiigly. Ilic charity is poientially exempl Irom taxation it) ie5PECt ol. incuni¥ ur Lap1￿1 ¥￿In5 I'cccivcd within ¢al¢goi'i¢s coverc(I by Cliai)tcr 3 lJsit.%. ai)d oihei. shorr-tcrni highly liquid iiivestsxents Ihdl ar readil)y convertible LO d knuwn Llmt)iinl of c8sli and are subject to an in.qignili¢ani risk of changc iii V<11ue. I'rxdc treditUT5 'rrade creditors dre oblig8tl0n5 to pav for goods or sciviccs Iliat l)ave beeii Jcquired iii tlic oi.dinary coiirse of biisiiiess from supplici's. AcLoullis pll}'8bl¢ ar¢ ¢la55lticd ￿ cui'i'ciit liabiliries if tlie Charity does iiot httve wi unconditional rigliL u( Ihe end of Ilie I'cportlllg Pirivd. ID def¢r s¢iil¢iTrciil ot tlic crcdilor for ar Ic&si twclvc Inoiiths after tlie reporting daLe. Ir thei'e ss ali unconditional righi to d¥ler s¢iileJn¢ni for 1¢ t l¢a5t twclvc iTronth5 afrcr thc reporting date: Ihey are presenled as non-Lurr¥nl Tradc ercdilors we 1'cco￿nised initiall)¢ at the Ir£ill&tlLlion pri¢¢ and 5ub5rqiienily rncasiircd at amor115ed cost usiiig the LtTcc(ivi ini¢rcsl Incihod. FUnd.str￿ctMre IlnrLsiricled incon)e lund5 are ¥¢neral fuiids tlial are available for usc at tli¢ iruslccs discrciion in furthcraiice of the objcciivcs of tlie cliariLy. FlirL purtha5e finanLf least Leas&$ are cla55ltied as fi￿{11¥¢ l¢dscs wlicncvcr the Ici'iiis of thc Icasc transfcr Subst￿llIallY all the ri.%ks ￿ld reH'ards ol. ownersliip Lu Ihe l¢sK¥. Ass¢15 h¢ld undci. financc Icii Scs arc capitalised in the balai)ce sheet as I￿nSIble lixed asse15 iiiid cire recogniscd at tlie loiver ol. rheir fair valiic 1¢ l inL¢ption of tlic Icasc aiid thc prcseiit value of tlie iiiiiiiiiiuni lease paytiicnls. Thcsc a55eLS are dLpreciat¢d oil ￿ tslraighi-liiic basi5 ovcr thc 5hortcr of tlic 118cfiil life ot the asser ￿)d ihe IEllse l¢rm. The ¢dpiial ¢lcniLiits ol tuture nbligaLiOllS Liiid¢r ili¢ Iv¢75eS ar¢ iJiclud¢d a5 liabilitics in tlic balancc slicet. LeasL paytnents cliargcd to tlie S(alemeiii ur riindiilial ALlivilics dnd ai'c appoiiioiicd bctwlcii finance COSLS aiid the reduLtion ol. Ili¢ Ic¢75¥ ubligalion so £15 to acliiev¢ a Consldnl ￿TiodiC rntc ol Iiile￿sl on tlic rcniaiiiing balancc ol Ilie liability Thc inlcrLSI clcineiit of the ieiilal obli¥r2tion is (Li￿rg¥d iu ilie Sial¢inciil of Financi1c l Activitics ovci- (he period ol. the le&%¢ nd iLp￿s¢￿t$ a conslai)t proix)rtion ijl'tlie bulLiJictr ul'L