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2025-03-31-accounts

SUPPORTIVE SRC LIMITED FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025 Company Numbèr: 03962187 Charity Numbgr: 1095388 LYONS & CO CHARTERED ACCOUNTANTS STOCKTON-ON-TEES

SUPPORTIVE SRC LIMITED FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025 CONTENTS Page Members of the board and professional advisers Trustees Annual Report Independent Auditors Report 8-10 statements of Financial Activities Current year Balance Sheet 12 Prior year Balance Sheel 13 Cash Flow Statement 14 Notes to the financial statements 15-22

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE MEMBERS OF THE BOARD AND PROFESSIONAL ADVISERS REFERENCE AND ADMINISTRATIVE DETAILS Company number 03962187 Charity number 1095388 Registered Offlce Chapter House 7a Dean & Chapter Industrial Estate Ferryhill Co Durham DL17 8LH Board of Trustees (Directors) Mrs C Reynclds Mr l Brown Miss RE Jordan Mrs T Cox Mrs C Soulsby Mrs N Lawrence Chair Vice-chairman Resigned on 2010512025 Chief Executivel Company Secretary Mr J Davison Princlpal Advisers Solicitor.. Bank Manager.. Health & Safely= Evans & Co, Solicitors, 1 Parker Terrace, Ferryhill, DL17 8JY. Nicola Pennock, Corporate Banking M8nager, Handelsbanken Plc. Stuart Mackenzie, H & S Consultants (UK) Ltd, Durham. Senior Offl¢ers John Davison Chief Executive Officer (director not a truslee) Jill Shaw Head of Corporate Kirsty Armstrong Head of Operations Cary Snape Head of Finance Katie Armstrong Registered Home Care Manager Auditors Lyons & Co Ltd Chartered Accountants and Registered Auditors 23 Yarm Road stoGkton-on-Tees TS18 3NJ Bankers Handelsbanken PIC 43 Old Elvet Durham DH13HN Barclays Bank PLC Jenkins House Bob Hardisty t)rive Bishop Auckland Co Durham DL14￿H

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE TRUSTEES ANNUAL REPORT YEAR ENDED 31 MARCH 2025 CHAIR OF TRUSTEES ANNUAL REPORT 1 APRIL 2024 TO 31 MARCH 2025 The trustees, who are also directors for the purposes of the Companies Act 2006, have pleasure in presenting their report 2nd the financial statements of the charity for the year ended 31 March 2025. The trLtstees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Fiepublic of Ireland (FRS 102) (effective 1 January 2019). ACHIEVEMENTS AND PERFORMANCE We have had another successful year with our charity, continuing to show substantial growth in new business. Throughout the financial year we have delivered services to support a wide range of customers from old to newborn. In December, we held a Christmas lunch for 60 people, Supportive's ambulance service team provided transport and our Ca￿ assistants enjoyed assisting at the event. During the year in excess cf 157,000 home care hours were delivered in the County Durham area. The Homecare team commenced a new re-ablement care pilot for Durham County Council supporting patients vvho had recently been discharged from hospital and we expect to tender for this work during the next financial year. Supportive is again avoiding the national poor performance with recruitment and retention. We continue to recruit high qualily care assistants, maintaining a strong and very well-trained workforce, able to respond to local needs in the community. We have sucGessfu11y delivered a very safe, professional and efficient Homecare Service, Patient Transport Service (PTS) and Volunteer Drivers Project, fulfilling all our funder's requirernents. Our volunteer drivers travelled in excess of 750,000 miles taking service users to health and social appointments thrcughout the norlheast, PTS delivered over £1.2million on income to our charity and transported patients throughout the UK. During the year we have hired additional ambulances to replace older vehicles on our fleet, ensuring that we had a very reliable fleet of ambulances. Bowburn Ambulance PTS depot is now operating at capacity and trustees may need to consider additional facililies for future growth. During the financial year we re-tendered our North East Ambulance contract and again were successful. The new seNice will comrnence from April 2025. Throughout the year we have made donations to local groups to help our communities, funded by the charitable spend team. Local Ferryhill Primary School and Scout group benefited from our Support. The commitmenl of all the Supportive Staff and Volunteers has ensured successful delivery of all our services, in what continue to be challenging times. On behalf of the Trustees we would like to say a very sincere Thank You and to a51 our funders and donors, without ￿0M we would not have had the capability to continue supporting our community, Carol Reynolds Chair

SUPPORTWE SRC LIMITED COMPANY LIMITED BY GUARANTEE TRUSTEES ANNUAL REPORT YEAR ENDED 31 MARCH 2025 CHIEF EXECUTIVE'S REPORT Supportive have been very successful in delivering outstanding services to our communities within the North East of England. We continue to develop strong relationships with Local Government and NHS resulting in a 24 % increase in new business during the year. 8udgeting for our next financial year was made more difficult by significant changes to employer national insurance (NIC)payments from April 2025. In February 2025, we did Make adjustments to our internal staffing levels to assist with partially offsetting the new NIC projected costs. Our Hornecare service has steadily increased hours over the year. We operate a emergency care responder team covering the whole of County Durham in 8UPPOrt of recently discharged hospital patients. This service provides excellent backup for the NHS and Durham County Council, enabling more patients to manage Ihe transilion from hospital to home. We have a dedicated team of volunteer's car drivers supporting a wide range of children and adults throughout our communities. We are finding the recruitment of volunteers continues to be difficult and we have a number of projects set up to improve volunteer numbers during the n8xI financial year. Supportive's ambulan￿ service has gone from strength to St￿ngth during the year with our operational depot at Bowburn proving to be a strategic success. More information is available through our dynamic website at ww.supportive.org.uk Finally, I would like to thank the Board of Trustees and my very hardworking team of volunteers and staff for their excellenl support during the year ending 31 March 2025. John Davison Chi xecutive

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE TRUSTEES ANNUAL REPORT YEAR ENDED 31 MARCH 2025 STRATEGIC REVIEW OBJECTIVES AND ACTIVITIES Supportive is a multifaceted Health and Social Care Provider. Its aim is to allow rnore people to achieve a better quality of life through the Services it provides. It provides social transport links for local people living in County Durham, through a variely of schemes such as Children's Services, Social Transport and Help to Health. The charity is mindful of the impact it has on people living in the local community and reccgnises that by putting people at the heart of everything it does, it makes a positive difference. STRUCTURE, GOVERNANCE AND MANAGEMENT Supportive SRC Ltd is a Registered Charity, Limited by Guarantee and governed by the Memorandum and Articles of Association approved by the Charity Commission. The organisation is managed by a board of trustees who are responsible for the proper pursuit of the charitable objectives and making all reasonable and necessary provisions, The board meets bimonlhly to discuss and review planning, development, financial and administrative matters. This ensures that the overall running of the organisation meets the charity's objectives and that its financial resources are used properly in the pursuance of the organisation's aims. At each annual general rlleeting Supportive SRC Ltd seeks to appoint potential trustees who are interestsd in the general area of social care and people with particular skills and knowledge that will benefit the organisation. The board members and the Chief Executive use their own neknrks to encourage suitable people to come forward. No person or external body is entitled to appoint a truslee. New trustees are encouraged to become fully aware of the organisation, its aims and objectives, its operation, staff, and its ethos and values. An induction programme has been introduced for new trustees which includes what is expected of trustees by the charity, the law and the Charity Comtnission. All trustees receive regular updates and briefings on these matter8 frorn the Chief Executive or external advisors such as health and safety consultants, solicitors, etc. A skills audit is carried out to identify the strengths and weaknesses of individual trustees. While the board of trustees sets company policy and strategy, day-to-day management of the organi8ation is delegated to the Chief Executive, who is assisted by the Senior Leadership Team and office-based staff. ARRANGEMENTS FOR SErriNG PAY AND REMUNERATION OF KEY MANAGEMENT PERSONNEL The trustees annually review the pay and remuneration of key management staff by reference to the market place and research ofjob advertising platforms and implemented at employee annual reviews. KEY PERFORMANCE INDICATORS Key performance indicalors have been established for each department wthin the organisation. Homecare being service hours provided per week, Volunteer Drivers miles per week and Patient Transport Services contract values. RISK STATEMENT Trustees are aware of their responsibility to ensure the major risks to which the charity is exposed are identified and to establish systems to tllitigate these uncertainties. General price inflation has been identified as the principal risk and potential changes to the social care funding model as the principal uncertainty. Mission Statement: To support people to achieve a better quality of life. Vision of Supportive SRC: Is to be a community of actlV8 people, able to live full and active lives with the freedom of choice in their own future.

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE TRUSTEES ANNUAL REPORT YEAR ENDED 31 KIARCH 2025 GUIDING PRINCIPLES To those who need us: Striving to do our best and exceed expectations. Providing a safe, consistent, and responsive service. Ensuring that we can deliver sustainable seNices that are fit and proper and offered for a fair price. To those who Invest in us: Offering a fair deal to those who work and volunteer with us, Commitment and capacity to continua15y improve the way we work. Invest in new ways of working. Recognising and reaGting to opportunities that can improve our impact on society. To tho88 around us: Committed lo the positive impact that we have cn our communily. Working in partnership and collaborations to create a fairer society. We aim to be supportive. Key Aims: Understand and meet the needs of customers., providing safe, effective, compassionate, person centred, high qLJality services. Continually seek ways of maintaining a highly motivated workforce. Continually examine opporlunilies that reflect the airns and objectives of Supporlive and endeavour lo increase current activities. 4. Always provide services to the recognised standard(s), including administrative and management systems., encouraging service improvements and staff involvement. Endeavour to keep abreast with the changing needs and demands within the social care sector. PUBLIC BENEFIT STATEMENT We have referred to the guidance given by the Charity Commission on public benefit and the charity complies with the public benefit requirement under the Charities Act 2011. Supportive's Homecare responders are a team of Healthcare professionals who respond to crisis within our community. They have actively minimised hospital admissions reducing stress on our NHS. Our team have been instrumental in freeing up bed capacity in local hospitals by effectively managing the care process. Supportive's homec8re team are working on 8UPPOrting the integration of health and social care services across County Durham. We have played a pivotal role in the design of model of care and how the services will be align￿ together. Our volunteer drivers support Counly Durham's help to health scheme which allows people in the comrnunity to access care seNices, reducing missed appointments and helping to prevent long term illnesses. FINANCIAL REVIEW The principal funders - Durham County Council, North East AmbulanGe Services and the Clinical Commissioning Group - support the key objeclives of the Charity in Éhe homecare and transport sectors. The charity has a Surplus for this year of £145,074 which wll be transferred to the reserves of the organisation, in agreement with the reserves policy. This policy is to ensure continuation of the organisation by having in reserves, at least.. 1. Six months Ir2ding costs., 2. redundancy remuneration paid in accordance with ACAS recommendations; monies for outstanding hire purchasellease agreements.

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE TRUSTEES ANNUAL REPORT YEAR ENDED 31 MARCH 2025 FINANCIAL REVIEW- CONTINUED The balance sheet shows total reserves of £1,310,268 at the year end. Chapter House will not be revalued as it would incur unnecessary three yearly valuation costs and the trustees believe its value in use is at least equal to cost. The loss or profit of the premises would be realised if the building were sold. The plan is lo keep Chapter House as the long-term registered office. All accounting standards have been followed and any material deparlures disclosed and explained. Management budgets, actual spend and cash flow are monitored and reviewed regularly to quantify any over cr under spends of the voluntsry transport schemes to ensure efficient use of funds. Overspends on any schemes are agreed during trustee meeting financial reviews about ten times per year. Prior reserves from each scheme can be used for further service developments. These reserves are held to provide capital in support of the next 5 year strategic plan, which will start al the beginning of the next financial year, Our volunteer drivers play a vital role in supporting a wide range of transport needs across the community. They assist individuals in accessing primary NHS health services, including GP appointments, hospital visits, dental care, and optician services. In addition to healthcare transport, volunteers provide social transport for individuals who are socially isolated, enabling them to attend community events, activities, and day services throughout the county. Volunteers also support children's social services by facilitaling essential journeys. This includes transporting looked-after children to school, family contact sessions, after-school activities, and other appointrnents as directed by SOGial services. Their consistent presence offers stability and continuity for children in care, helping to foster a sense of reliability and support during a challenging period in their lives. During the year, volunteers drove 661,896 miles, estirnating a total of around 27,234 hours driving and a further 6,808.50 hours assisting passengers or waiting at appointments. This represents approximately 28,871.70 hours of volunteer time, valued at £330,292.1S at £11.44 per hour.

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE TRUSTEES ANNUAL REPORT YEAR ENDED 31 MARCH 2026 STATEMENT OF TRUSTEES RESPONSIBILITIES The trustees (who are also the directcrs of Suppcrtive SRC Limited for the purposes of company law) are responsible for preparing the report of the trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice}. Company law requires the trust&es to prepare financial statements for each financial year which give a true and fair view of the state of affairs cf the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the Charitable company for that period. I n preparing those financial statements, the trustees are required to,, 1. select suitable accounting policies and then apply them consistently,. 2. observe the methods and principles in the Charily SORP,, 3. make judgements and estimates that are reasonable and prudent, 4 , State whether applicable accounting standards have been followed, subject to any material departures disclosed, explained in the financial Statements. and 5. prepare the financial statements on the going Goncern basis unless it is inappropriste to presume thal the charitable company will continue in business, The trustees are responsible for keeping adequate accounting records that are sufficient lo show and explair) the company's transactions and disclose with reasonable accuracy at any time Ihe financial position of the charity and that enable them to ensure that the financial Statements comply with the Companies Act. The trustees are responsible for safeguarding the assets of the Charitable company and hence for taking responsible steps for the prevention and detection of fraud and olher irregularities. The directors are responsible for the maintenance and integrity of the corporate and financial infomialion included on the charity's website. In sa far as the trustees are aware.. 1. there is no relevant audit information of which the charitable company's auditors are unaware-, 2. the trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditors are aware of that information. AUDITORS A resolution to re-appoint Lyons & Co as auditors for the ensuing year will be proposed 8t the Annual General Meeting in ao¢ordance with section 385 of the Companies Act 2006. SPECIAL PROVISIONS This report is also prepared in accordance with the special provisions of Part 15 of the Companies Act 2008 relating 10 small companies. Registered Office Chapter House 7a Dean & Chapter Industrial Estate Ferryhill Co. Durham DL17 8LH Signed on behalf of the Trustees Approved by the Trustees Dn 18 November 2025 Mrs C Reynolds Chair

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE INDEPENDENT AUDITORS. REPORT TO THE TRUSTEES OF SUPPORTIVE SRC LIMITED YEAR ENDED 31 MARCH 2025 Opinion We have audited the financial statements of Supportive SRC Limited for the year ended 31 March 2025 which comprise the Statement of FinanGial AGtivities, the Balance Sheet, Cash Flow Ststement and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdorn Accounting Standards, including FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice). In our opinion, the f inancial statements.. give a true and fair view of the stste of the charitable COTnpany's affairs as at 31 March 2025 and of ils incoming resources and application of resources for the year Ihen ended., have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice. and have been prepared in accordance with the requirements of the Companies Act 2006. Basis for oplnlon We conducted our audit in accordance wilh International Standards on Auditing (UK) (ISAS (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our reporL We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC'S Ethical Standard and we have fulfilled our other ethical responsibilities in accordance with these requirement5. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclusions relating to going concern In auditing the financial statements. we have concluded that the Trustees use of the going concern basis of accounting in the preparation of the financial ststements is appropriate. Based on th8 work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the entity's ability to continue as a going concern for a period of at least 12 months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the Trustees wth respect to going concern are described in the relevant sections of this report. Other Infomiatlon The other information comprises the information included in the annual report, including the trustees, report, other than the financial statements and our aLJditor's report thereon. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial stafements does not cover the other information and, except to the extent othemise explicitly stated in our report, we do nol express any form of assurance conclusion thereon,

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE INDEPENDENT AUDITORS. REPORTTO THE TRUSTEES OF SUPPORTIVE SRC LIMITED YEAR ENDED 31 MARCH 2025 other informallon (Cont.) Our responsibility is to read the other information and, in doing 80, consider whether the other information is materially inconsistent with th& financial statements or our knowledge obtained in the course of the audit, or othe￿ise appears to be materially misstated. If we identify such material this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material mi88tatement of this other information, we are required to report that fact. We have nothing to report in this regard. Opinions on other matteys prescribed by th8 Companies Act 2006 In our opinion, based on the work undertaken in the Course of the audit, the information given in the Trustees, report for the financial year for which the financial statements are prepared is consistent with the financial statements and the Trustees, report has been prepared in accordance wilh applicable legal requirements. Matt8ra on which we are requlred to report by excaptlon In Ihe light of the knowledge and understanding of the company and its environment cblained in the course of the audit, we have nol identified material misstatements in the direGtors' report included within the trustees, report. We have nothing to report in respect of the following matters in relation to which tFie Charities (Accounts and Reports) Regulations 2008 require us to report to you if, in our opinion.. adequate and proper accounting records have not been kept, or returns adequat8 for our audit have not been received frDm branches not visited by us,. or the financial statements are not in agreement with the accounting records and returns- or certain disclosures of trustees, remuneration specified by law are not made., or we have not received all the information and explanations we require for our audit. Responslbllities of trustees As explained more fully in the trustees, responsibilities statemenl set out on page 7, the trustees (who sre also the directors of the charitable company for the purposes of company lawl are responsible for the preparation of the financial statements and for being satisfied that they give 8 true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the company's abilily to continue as a going concem, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the company or to cease operations, or have no realistic alternative but to do so. Auditor's responsibilities for the audlt of thè flnancial statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditorfs report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAS {UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are Considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

10 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE INDEPENDENT AUDITORS, REPORTTO THE TRUSTEES OF SUPPORTIVE SRC LIMITED YEAR ENDED 31 MARCH 2025 AuditoVs responsibilltles for the audSt of tho financial statements (cont.) Irregularities, including fraud, are instances of non-compli8nce with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misslatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraLsd is detailed below.. We identified areas of laws and regulations that could reasonably be expected tc have a material effect on the financial statements from our sector experience through discussion with the Officers and other management (as required by auditing standards). We had regard to Saws and regulations in areas Ihat directly affect the financial statements inGluding financial reporting and taxation legislation. We considered that extent of compliance with those laws and regulations as part of our procedures on the related financial statement items. With the exception of any known or possible non-cornpliance, and as required by auditing standards, our work in respect of these was limited to enquiry of the OffI￿rS. We communicated identified laws and regulations throughout our team and remained alert to any indications of non-compliance throughout the audit. We addressed the risk of fraud through management override of controls, by testing the appropriateness of journal entries and other adjustments,. assessing whether the judgements made in making accounting estimates are indicative of a potential bias,. and evalualing Ihe business rationale of any significant transactions that are unusual or outside the normal course of business. A f urther description of our responsibililies is available on the Financial Reporting Council's website at: www.frc.or . uklauditorsres onsibilities. This description forms part of our auditor's report. Lyons & Co Ltd is eligible for appointment as auditor of the charitable company by virtue of its eligibility for appointment as auditor of a company under section 1212 of the Companies Act 2006. Use of our report This report is made solely to the charitable company's members, as a body, in accordance with the Companies Act 2006. Our audit work has been undertaken so thaf we might state to the charitable company's Irustees those matters we are required to state to them in an auditorfs report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for cur audit work, for this report, or for the opinions we have formed. John Lyons, Bsc FCA Senior Statutory Auditor On behalf of Lyons & Co Ltd statutory Auditor Chartered Accountants 23 Yarm Road stockton-on-Tees TS18 3NJ 18 November 2025

11 SUPPORTIVE SRC LIMrrED COMPANY LIMITED BY GUARANTEE STATEMENT OF FINANCIAL ACTIVITIES (INCLUDING AN INCOME AND EXPENDITURE ACCOUNT) YEAR ENDED 31 MARCH 2025 Total Funds 2025 Total Funds 2024 Unrestrlcted Funds Re8trlcted Funds Notes Incoming resources Charitable Activities Donations Investment Income Total incoming Tesource8 5,919,648 9,380 3,720 5,932,748 5,919,648 9,380 3,720 5,932,748 4,775,915 6,719 1,476 4,784,110 Resources expended Raising funds Charitable activities Totsl rasources 8xpend8d 3,452 5,784,222 5,787,874 3,452 5 784,222 5,787,674 2,656 4,834 230 4,836,886 Net movement In funds Transfer of Funds Funds brought forward 145,074 44,211 1,120,983 145,074 152,776) {44,2111 44,211 1,165,194 1,217,g70 Total Funds carrled forward 1,310,268 1,310,268 1,165,1S4 STATEMENT OF FINANCIAL ACTIVITIES (INCLUDING AN INCOME AND EXPENDrruRE ACCOUNT) YEAR ENDED 31 MARCH 2024 Total Funds 2024 Total Funds 2023 Unrestricted Funds Restricted Funds Notes Incoming resources Charitable Activities Donations Investment Income Total Incomlng resources 4,775,915 4,775,915 6,719 1,476 4,784,110 4,011,429 6,589 427 6,719 1,476 4,777,3g1 6,719 4,018,445 Resources expended Raising funds Charitable activities Total resources expended 2,656 2,656 4,834,230 4,836,886 3,979 4,014,962 4,018,941 4,834,230 4,834,230 2,656 Net movement in funds Funds brought forward Total Funds carrled forward (56,839) 1,177,822 1,120,983 4,063 40,148 44,211 152,776) 1,217,g70 1,165,194 (496) 1,218,466 1,217,970

12 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE BALANCE SHEET AS AT 31 MARCH 2025 Total Funds 2025 Total Funds 2024 Unrestrlctad Funds Re8trlcted Fund8 Note Flxed Assets Tangible assets 10 596,013 596,013 657,095 Current Assets Debtors Cash and bank 549,941 925,753 1,475,694 549,941 925,753 1,475,694 527,656 460,493 988,149 Current Liabilities Creditors.. amounts falling due within one year 12 (744,389) {744,389) {437,424) Net Current Assets 731,305 731,305 550,725 Total assets less current liabilities 1,327,318 1,327,318 1,207,820 Creditors: amounts falling due after more than one year Net assets 13 17,050 1,310,268 1,310,268 1,165,194 Reserves Restricted funds 15 44,211 Unreslricted funds Total Funds 16 1,310,268 1,310,268 1,120,983 1,165,194 These financial statements were approved by the board of the trustees on the 18 November 2025 and are signed on their behalf by: Mrs C Reynolds Chair Mr J Davison Chief Executive Company no: 03962187

13 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE BALANCE SHEET AS AT 31 MARCH 2024 Total Funds 2024 Total Funds 2023 Unrestrlcted Funds Restricted Funds Note Fixed Assets Tangible assets 10 657,095 657,095 573,621 Current Assets Debtors Cash and bank 527,856 416,282 943,938 527,656 460,493 988,149 495,070 510,215 1,005,285 44,211 44,211 Current Llabllltles Creditors.. amounts falling due within one year 12 1437,424) (437,424} (360,936) Net Current Assets 506,514 44,211 550,725 644,349 Total assets less current Ilablllties 1,163,609 44,211 1,207,820 1,217,970 Credltors: amounts falling due after more than one year Net assets 13 42,826 1,120,g83 42,626 1,165,194 44,211 1,217,970 Reserves Restricted funds 15 44,211 40,148 Unrestricled funds Total Funds 16 1,120,983 1,165,194 1,177822 1,217,970

14 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE CASH FLOW STATEMENT YEAR ENDED 31 MARCH 2025 Note 2025 2024 Cash flows from operating act5vltleg: Cash generated from operations A (Below) 514,016 40,605 Cash flows from investlng activities: Purchase of langible fixed assets Inlgrest received Hire purchase drawdown 10 126,900) 3,720 (160,005} 1,476 76,706 Net cash provided by(used in)lafter investing actlvitles 490,836 (41,218) Cash flows from financlng actlvltles: Hire purchase repayments in year (25,576) (8,5041 Net cash movement in year 465,260 (49,722) Change in cash and cash equlvalents In the reportlng period Cash and cash equivalents at the beginning of the reporting period 465,260 149,722} 460,493 510,215 Cash and cash equlvalents at the end of the reporting period 925,753 460,493 Notes to the Cash Flow Statement A Reconciliation of Net Incomel(Expenditure} to Net Cash Flow From Operating Activities 2025 2024 Not (expenditur6}lincome for the reporting perlod (as per the statement of financial actlvltles) Adjustments for: Depreciation charges Interesl received Decreasel(Increa8e) in debtors Increase in creditors excluding hire purchase Net cash provided by operatlng actlvltles 145,Q74 152,776} 87,982 (3,720) 122,285) 306,965 514,016 76,531 11,476} (32,586) 50,912 40,605

15 SUPPORTIVE SRC LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025 statutory information Supportive SRC Limited is a private charitable company, limited by guarantee, registered in England and Wales. The company's registered number and registered office address can be found on page l. The financial ststements are presented in sterling which is the financial currency of the charitable company and is rounded to the nearest £. The significant accounting policies applied in the preparation of these financial statements are set out below. These policies have been consislently applied to all years presented unless othe￿iSe stated. Accountlng pollcles Basis of accounting The financial statsments of the charitsble company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP IFRS 102) 'Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 102} (effective 1 January 2019}', Financial Reporting Standard 102 ' The Financial Reporting Standard applicable in the UK and Republic of Ireland,, the Companies Act 2006 and The Charities Act2011. Going concem The financial statements are prepared on a going concern basis under the historical cost convention, with items recognised at cosf or transaction value unless othemise stated in the relevant note{s) to the accounts. The trustees consider that there are no material uncertainties about the charitable company's ability to continue as a going concern. Income All income is recognised in the Slatement of Financial Aclivities when the charity has entitlement to the funds, it is probable that the income will be received and the amount Can be measured reliably. Income from grants, whether capital or revenue are recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred. Income is deferred when il is received prior lo the service being provided. It is recorded as a liability until the service is provided and then released as income, Charitable donations received are recognised in the period that they are received. Interest on funds held on deposit is included when receivable and the amount can be measured reliably by Ihe charity., this is normally upon notification of the interest paid or payable by the bank.

16 SUPPORTIVE SRC LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025 Accounting policies Icont,) Expenditure Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on 8n accruals basis and has been Glassified under the headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings Ihey have been allocated to activities on a basis consistent with the use of the resources. Redundancy costs are recognised when the charity has decided to terminate the employment of an employee and it is demonstrably committed to making payment to encourage the redundancy. Allocatlon and apportlonment of costs Support ccsts comprise of those costs which are incurred direclly in support of the expenditure on the objects of the charity and include governanGe cost, finanGe 2nd office costs. Tangible fixed assets Depreciation of fixed assets is calculated to write off their cost over their estimated useful lives as follows.. Computer equipment Fixtures and fittings Motor vehicles 33°/o Straight line 15°/o Straight line 16.670/0 slraight Sine No provision for depreciation is made on freehold land and buildings as the Trustees believe the value in use is greater than cost. This is in contravention of FRS 102 but the Trustees believe this is necessary for the accounts to show a true and fair view. Tangible fixed assets are stated at cost or deemed cost less accumulated depreciation and accumulated impairment losses. Debtors Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due. Accrued income is included at the best estimate of the amounts receivable al the balance sheet date. Cash at bank and In hand Cash at bank and in hand includes cash and short term highly liquid investments with short maturity of one year or less from the date of acquisition or opening of the deposit or similar account.

17 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025 Accounting pollcies {Cont.I Creditors Creditors are recognised where the charity has a present obligation resulting from a past event that will probably result in the Ir8nsfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors are normally recognised at their settlement amount after allowing for any trade discounts. Taxation The charity is exempt from corporation tax on its charitsble activities. Value added tax is not recoverable by the charity and as SLJch is included in the relevanl costs in the statement of financial activities. Critical accounting e8timatas and judgement Estimates and judgements are continually evaluated 2nd are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. The charity makes estimates and assumptions concerning the future. The resulting accounting estimates and assumptions will, by definilion, seldom equal th8 related actual results. Fund accounting Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees, Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. Pansion costs The pension costs charged in the financial statements represents the confributions paid by the company into money purchase pension schemes,

18 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025 Income from Charltable Sgrvlces Notes Unrestrlcted Funds Restricted Funds 2025 2024 Transport Home Care 2,380,196 3,539,452 5,919,648 2,380,196 3,539,452 5,919,648 1,822,276 2,953,639 4,775,915 Donations 2025 2024 Charitable donations 9,380 8,719 Investment Income 2025 2024 Bank interest 3,720 3,720 1,476 Charitable activities Home Care Transport 2025 2024 Audit and accountancy Support costs Depreciation 1,901 3,508,633 7,046 3,517,580 3,801 2,181,905 80,936 2,266,642 5,702 5,690,538 87,982 5,784,222 18,600 4,739,D99 76,531 4,834,230 Support costs Home Care Transport 2025 2024 staff costs Employers national insurance Pensions and health Redundancy costs staff training Rent, rates and service charges Insurance Light and heat Cleaning Repairs and maintenance Print, post and stationery Marketing 2,883,249 221,447 43,423 1,100 24,773 2,2S4 20,132 5,191 1,776 3,384 2,417 6,2S1 1,138,855 88,565 17,380 14,743 10,581 47,161 36,884 19,649 3,433 8,311 6,444 12,593 4,020,104 310,012 60,803 15,843 35,354 49,455 57,016 24,840 5,209 11,695 8,881 18,884 3,278,732 234,178 49,669 7,764 9,857 58,187 54,314 13,530 5,413 8,598 9,130 3,540 F!]]I Recruitment Telephone Computer costs Travelling Consultancy fees Legal and professional fees Staff workwear Infeclion control and PPE General expenses Equipment maintenance Bank interest and charges Hire purchase interest other interest Bad debts 27,748 6,611 83,143 134,553 749 12,439 3,897 8,376 11,917 2,541 4S1 13,764 18,943 26,648 667,789 8,629 8,329 4,107 5,585 12,539 4,863 860 3,589 4,138 1,523 2,181,905 41,512 25,554 109,791 802,342 7,378 20,788 8,004 13,961 24,456 7,404 1,351 3,589 4,334 2,018 5,690,538 6,395 26,449 98,519 795,261 10,600 16,115 10,685 8,707 12,988 11,334 297 1g6 495 3,508,633 2,046 6,791 4,739,099

19 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025 Support costs - contlnued Home Care Tran8POrt 2024 2023 staff costs Ernployers national insurance Pensions and health Redundancy costs Staff training Rent, rates and service charges Insurance Light and heat Cleaning Repairs and maintenance Print, post and stationery Advertising Telephone Computer costs Travelling Consultancy fees Legal and professional fees Staff workwvear Infection control and PPE General expenses Equipment maintenance Bank interest and charges Hire purGhase interest Bad debts 2,384,451 170,361 36,133 7,764 4,048 1,947 12,782 5,079 1,665 2,564 3,173 6,057 17,782 81,442 137,052 3,352 10,509 3,082 4,780 5,737 2,580 894,281 63,817 13,536 3,278,732 224,178 49,669 7,764 9,857 58,187 54,314 13,530 5,413 8,598 9,130 9,935 26,449 98,519 795,261 10,600 16,115 10,885 8,707 12,988 11,334 297 2,046 6,791 4 739,Q99 2,485,840 195,704 42,665 5,811 56,240 41,532 8,451 3,748 6,034 5,957 3,878 8,687 17,D77 658,209 7,248 5,606 7,603 3,947 7,251 8,754 198 2,046 3,D36 1832,947 22,766 25,484 62,001 15,266 5,302 13,811 13,354 18,197 27,124 42,785 890,896 14,959 40,933 16,152 451 14,949 6,630 1,130 3,755 2,906 152 2,471 3 958 870 8 The aggregate payroll costs were: 2025 2024 Wages and salaries Social security costs other pension costs Redundancy costs 4,020,104 310,012 60,803 15,843 4,408,762 3,278,732 234,178 49,669 7,764 3,570,343 At the year end £30,639 (2024.. £16,g711 was owed by the charity in respect of pension contributions which is included within Ihe above. There were no trustees, remuneration or other benefits for the year ended 31 March 2025 nor for the year ended 31 March 2024. Partlculars of employees: The total remuneration paid to J Davison (company secretary and Chief Executive Officer of the charity) in the year was £58,182 (2024 £48,485} Pension contributions in the year were £1,32112024'. £1,268) No employees received remuneration and benefits (excluding pension contribulion8> Df more than £80,000 dLJring the year.

20 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025 Particulars of employees: . continued The average number of staff employed by the charity during the financial year amount to.. 2025 2024 Transport Homecare 61 141 202 42 107 149 The above numbers include 58 full time staff and 144 part time staff which is the equivalent of 130 full time staff. 9 Net Income 2025 2024 Net income is stated after charging.. Depreciation Auditors, remuneration and accountancy 87,982 76,531 18,600 95,131 10 Tanglble flxed assets Motor Vehicles Freehold Computer Property Equlpment Flxtures & Flttlngs Total Cost At 1 April 2024 Additions Disposals At 31 March 2025 482,8Q2 323,875 105,873 25,304 56,319 1,596 (1,475) 56,440 968,869 26,900 (34,179 961,590 {32,704} 450,098 323,875 131,177 Depreciation At 1 April 2024 Charge for year Eliminated on disposals At 31 March 2025 222,018 58,732 (32,704) 248,046 68,410 21,996 23,346 7,254 (1,475} 29,125 311,774 87,982 134,179) 365,577 88,406 Net book amount At 31 March 2025 202,052 323,875 42,771 27,315 596,013 At 31 March 2024 260,784 323,875 39,463 32,973 657,095 Fixed assets included in the abov8 that are held under hire purchase contracts have a cost of £89,608, accumulaled depreciation of £21,156 and net book value of £68,452. Additions to fixed assets were funded from unrestricted funds

21 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025 11 Debtors Amounts falling due within ono year 2025 2024 Trade debtors Other debtors 437,154 112,787 549,941 413,603 114,053 527,656 12 CredFtors Amounts falllng due wlthln one year 2025 2024 Hire purchase Trade creditors Taxation and 80cial security Accruals and deferred income 25,578 76,535 195,079 447,199 744,389 25,57e 71,754 62,660 277,434 437,424 13 Credltors Amounts falllng due after one year 2025 2024 Hire purchase 17,050 42,626 14 Net Assets by Funds Unrestricted Funds R8Strictod Funds Total Funds 2025 As at 31 March 2025 Tangible fixed assets 59e,013 596,013 Current assets 1,475,694 1,475,694 Creditors due within one year (744,389) (744,389) Creditors due after more than one year 117,050) (17,050) Total net assets 1,310,268 1,310,268 Unrestricted Funds Rostricted Funds Total Funds 2024 As at 31 March 2024 Tangible fixed assets 657,095 657,og5 Current assets 943,938 44,211 988,149 Creditors due within one year {437,424} {437,424) Creditors due after more than one year <42,826) {42,626) Total net assets 1,120,983 44,211 1,165,194

22 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025 1 S Restrictèd funds 2024 Incomlng Outgoing Transfers 2025 Health Appointment Car Scheme Donalions 9,140 35,071 44,211 19,140) (35,071 16 Unrestricted funds 2024 Incomlng Outgoing Transfers 2025 Total unrestricted funds 1,120,983 5,932.748 5 787 674 44,211 1,310 288 Unrestricted funds are made up of Home Care, Help to Health and Transport together with unrestricted income received during the year. 17 Operating Lease Agreements Minimum lease payments fall due as follows.. 2025 2024 Net obligations repayable Within one year Be￿reen one and five years 197,641 342,597 540,238 98,032 96,196 194,228 18 Related Party Transactions During the year the followng transactions occurred between Supportive SRC Limited and the following trustees, all transactions were on normal or less than commercial terms.. Trustee Descrlption 2025 2024 Expense8: Mrs C Reynolds Travel expenses 557 642 No monies were owed to trustees at the year end and no security has been given.