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2024-03-31-accounts

SUPPORTIVE SRC LIMITED FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2024 Company Number: 03962187 Charity Number: 1095388 LYONS & CO CHARTERED ACCOUNTANTS STOCKTON-ON-TEES

SUPPORTIVE SRC LIMITED FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2024 CONTENTS Page Members of the board and professional advisers Trustees Annual Report Independent Auditors Report Statements of Financial Activities 10 Current year Balance Sheet Prior year Balance Sheet 12 Cash Flow Statement 13 Notes to the financial statements

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE MEMBERS OF THE BOARD AND PROFESSIONAL ADVISERS REFERENCE AND ADMINISTRATIVE DETAILS Company number Charity number 03962187 1095388 Registered Office Chapter House 7a Dean & Chapter Industrial Estate Ferryhill Co Durham DL17 8LH Board of Trustees (Directors) Mrs C Reynolds Mr l Brown Mrs A Schreiber Mr A Munro Mrs JC Lax Miss RE Jordan Mrs T Cox Mrs C Soulsby Mrs N Laurence Mr C Snape Chair Vice-chairman Hon, Secretary Resigned 31 March 2024 Resigned 5 October 2023 Resigned 25 January 2024 Appointed 17 April 2023 Appointed 4 June 2024 Appointed 24 August 2023, Resigned 19 November 2023 Chief Executivel Company Secretary Mr J Davison Prlnclpal Advisers Solicitor= Bank Manager., Pension Adviser.. Health & Safety.. Evans & Co, Solicitors, 1 Parker Terrace, Ferryhill, DL17 8JY. Andrew Thompson, Account Manager, Barclays Bank PLC. Saxon Financial Advice Limited, 1 Giles Place, Hexham, Northumberlsnd, NE46 3QE. Stuart Mackenzie, H & S Consultants (UK) Ltd, Durham. Senlor Officers John Davison Chief Executive Officer (director not a trustee) Jill Shaw Head of Corpor8te Kirsty Armstrong Head of Operations Cary Snape Head of Financ8 Katie Arrnstrong Home Care Manager Appointed 20 November 2023 Auditors Lyons & Co Ltd Chartered Accountants and Registered Auditors 23 Yarm Road stockton-on-Tees TS18 3NJ Bankers Barclsys Bank PLC Jenkins House Bob Hardisty Drive Bishop Auckland Co Durham DL14 7TH

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE TRUSTEES ANNUAL REPORT YEAR ENDED 31 MARCH 2024 CHAIR OF TRUSTEES ANNUAL REPORT 1 APRIL 2023 TO 31 MARCH 2Q24 The trustees, who are also directors for the purposes of the Companies Act 2006, have pleasure in presenting their report and the financial statements of the charity for the year ended 31 March 2024. The trustees have adopted the provisions of Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their aGcounts in accordan￿ with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019). ACHIEVEMENTS AND PERFORMANCE We have had another challenging year but in the last quarter il has stabilised, In November we appointed a Head of Finance, who already had some knowledge of Supportive's work, policies and procedures. This appointment has enabled us to strengthen all aspects of Finance and work wtth staff to ensure their understanding of how their roles, contribute to the sustainability of Supportive. During the year in excess of142,000 home care hours were provided and volunteer drivers travelled in excess of 900,000 miles taking service users to health and social appointments Ihroughout the northeast. The value of patient transport services provided during the year was £1.2m. Although there is a national shortage of Personnel in Home Care n8tionally, we continue to recruit and have achieved a high retention rate of carers, ensuring we are able to respond to local needs in the community and to addilional requests from our fundors. We continue to struggle to recruit Volunteer Drivers. But despite these challenges we have successfully delivered a very safe, professional and efficient Homecare Service, Patient Transport Service and Volunteer Drivers Project, fulfilling all our funder's requirements. During the year we have purchased additional ambulances, Bowburn depot is now operating at capacity. We recruited additional crew members, We have purchased additional ambulance cars which have provided flexibilily for the crew, with additional work from our partnership with NEAS. Activities have taken place throughout the year for our customers, volunteers and staff. Throughout the year we have made donations to local groups to help our community, funded by the charitable spend group, The commitment of all the Supportive Slaff and Volunteers has ensured successful delivery of all our Se￿ices, in what continue to be challenging times. On behalf of the Trustees we would like to say a very sincere Thank You and to all our funders and donors, without whom we would not have had the capability to continue supporting our community. I would like to thank the Trustees for their dedication throughout another challenging year. I look fonnrard to working with you and the Supportive team continuing to support the development of Supportive SRC Ltd, Carol Reynolds Chair

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE TRUSTEES ANNUAL REPORT YEAR ENDED 31 MARCH 2024 CHIEF EXECUTIVE'S REPORT Supportive have be8n very successful in delivering outstanding services to our communities within th8 North East of England. We continue to develop strong r81ationships with Local Government and NHS resulting in 8 20% increase in new business during the y8ar. Our Homecare service has steadily incrèased hours and service supportwith our c8re responder team coveringthe whole of County Durham in 8UPPOrt of recently discharged hospital patients. We have 8 dedicated team of volunteers car drivers supportinga wide range of children and adults throughout our communities. We are findingthe recruitment of volunteers difficult and we have a number of projects set LJP to improve volunteer numbers durinEthe next financialy8ar. Supportive's 8mbulance service has gone from strength to strength during the year with our operational depot st Bowburn proving to be a strategic success. More information is available through our dynsmicwebsit8 atvvww.supportive.org.uk Finally, I would like to thankthe Board of Trustees and myvery hardworkingteam of volunteers and Staff fortheir exGellent support duringthe year ending 31 March 2024. John Davison Chief Executive

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE TRUSTEES ANNUAL REPORT YEAR ENDED 31 MARCH 2024 OBJECTIVES AND ACTIVITIES Supportive is a multifaceted Health and Social Care Provider, Its aim is to allow more people to achieve a better quality of life through the services it provides, It provides social transport links for local people living in County Durham, through a variety of schemes such as Children's Services, Social Transport and Help to Health. The charity is mindful of the impact it has on people living in the local community and recognises that by putting people at the heart of everything it does, it makes a positive difference. STRUCTURE, GOVERNANCE AND MANAGEMENT Supportive SRC Ltd is a Registered Charity, Limited by Guarantee and governed by the Memorandum and Articles of Association approved by the Charity Commission. The organisation is managed by a board of trustees who are responsible for the proper pursuit of the charitable objectives and making all reasonable and necessary provisions. The board meets once every month to discuss and review planning, development, financial and administrative matters. This ensures that the overall running of the organisation meets the charivs objectives and that Èts financial resources are used proper￿ in the pursuance of the organisation's aims. At each annual general meeting Supportive SRC Ltd seeks to appoint potential trustees who are interested in the general area of social care and people with particular skills and knowledge that will benefit the organisation. The board members and the Chief Executive use their own networks to encourage suitable people to come fonmard. Nc person or external body is enlitled lo appoint a trustee. New trustees are encouraged to become fully aware of the organisation, its aims and objectives, its operation, staff, and its ethos and values. An induction programme has been introduced for new trustees which includes what is expected of trustees by the charity, the law and the Charity Commission. All trustees receive regular updates and briefings on these matters from the Chief Executive or external advisors such as health and safety consultants, solicitors, etc. A skills audit is carried out to identify the strengths and weaknesses of individual trustees. While the board of trustees sets company policy and strategy, day-lo-day management of the organisation is delegated to the Chief Executive, who is assisted by the Senior Leadership Team and office-based stsff. ARRANGEMENTS FOR SETTING PAY AND REMUNERATION OF KEY MANAGEMENT The trustees annually review the pay and remuneration of key management staff by reference to the market place and research of job advertising platforms and implemented at employee annual reviews. KEY PERFORMANCE INDICATORS Key performance indicators have been established for each department within the organisation, Homecare being seNice hours provided per week, Volunteer Drivers miles per week and Patient Transport Servi￿8 contract values, RISK STATEMENT Trustees are aware of their responsibility to ensure the major risks to which the charity is exposed are identified and to establish systems to mitigate these uncertainties. General price inflation has been identified as the principal risk and potential changes to the social care funding model as the principal uncertainty, Mission Ststement: To support people to achieve a better quality of life. Vision of Supportive SRC: Is to be 8 community of active people, able to live full and active lives with the freedom of choice in their own future.

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE TRUSTEES ANNUAL REPORT YEAR ENDED 31 MARCH 2024 GUILIING PRINCIPLES To those who n&&d us.. Striving to do our best and exceed expectations, Providing a safe, consistent, and responsive $eNice. Ensuring that we can deliver sustalnable seNices that are fit and proper and offered for a fair price, To those who invest in us: Offering a fair deal to those who work and volunteer with us. Commitment and capacity lo continually improve the way w8 work. Invest in new ways of working. Recognising and reacting lo opportunities that can improv8 our impact on society. To those around us: Committed to the po8ltive impact that we have on our community. Working in partnership and ¢ollaboration5 to create a fairer society. We aim to be supportivé. Key Aims: Understand and meet the needs of customers., providing safe, effective, compassionat8, person centred, high quality servic85. Continually seek ways of maintaining a highly motivatèd workforce. Continually examine opportunities that reflect the aims and objedives of Supportive and endeavour to increase current activities. Always provide servi￿$ to the recognised standardls), including administrative and management syst&ms', encouraging service improvements and staff involvement. Endeavourto keep abrea51 with the changing needs and dem8nds within the social care s&ctor. PUBLIC BENEFIT STATEMENT Supportive's Homecare responders are a team of Healthcar8 professionals who respond to crisis within our community. They have actively minimised hospital admissions reducing stress Dn our NHS. Our l&am have been instrumenlal in freeing up bed capacity in local hospitals by effectively managing the care process. Supportive's homecare team are working on supporting the integration of health and social care services across County Durham. We have played a pivotal role in the design of model of care and how the services will be aligned together. Our volunl88r drivers support County Durham's help to health scheme which allows people in th8 community to access care services, reducing missed appointments and helping to prevent long term illnesses. FINANCIAL REVIEVV The principal funders- Durham County Council, North East Ambulance Servi￿$ and the Clinical Commissioning Group - support the key cbjectives of the Charity in the homecare and transport sedors. The Charity has a deficit for this year of £52,776 which will be transferred to the reserves of the organisation, in agreement with the reserves policy, This policy is tc ensure continuation of the organisation by having in reserves, at least.. 1. six months trading wsls., 2. redundancy remuneration paid in accordance with ACAS reGommendations', 3. monies for outstanding hire purchasellease agreements. The balance sheèt shows reserves of£1,165,194 at the year end. Chapter House will not be revalued as it would inGur unnecessary three yearly valuation costs and the trustees believe its value in use is at least equal to C051, The loss or profil of the premises would be realised if the building were sold. The plan is to keep Chapter House as the long-term registered offi￿. All accounting standards have been followed and any material departures disclosed and explained. Management budgets, actual spend and cash flow are monitored and reviewed regularly to quantify any over or und8r spend8 ofthe voluntary transport schemes to ensure effictent use of fvnds. Overspends on any schemes are agreed during trustee meeting financial reviews about ten times per year. Prior reserves from each scheme can be used for further service developments. These reserves are held to provide capital in support of the n8xt 5 year strategi¢ plan, which will start at the beginning of th8 next fingncial year.

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE TRUSTEES ANNUAL REPORT YEAR ENDED 31 MARCH 2024 STATEMENT OF TRUSTEES RESPONSIBILITIES The trustees (who are also the directors of Supportive SRC Limited for the purposes of company law) are responsible for preparing the report of the trustees and the financial statements in accordance with applicable law and United Kingdom AGcounting Standards (United Kingdom Generally Accepted Accounting PraGtiGe). Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the Charitable company and of the incoming resources and application of resources, including the inGome and expenditure, of the charitsble company for that period. In preparing those financial statements, the trustees are required to,, select suitable accounting policies and then apply them consistently., observe the methods and principles in the Charity SORP., 3. mak8 judgements and estimates that are reasonable and prudent., 4. prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business. The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial stalements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. In so far as the trustees are aware.. 1. there is no relevant audit information of which the charitable company's auditors are unaware; 2. the trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditors are aware of that information. AUDITORS A resolution to re-appoint Lyons & Co as auditors for the ensuing year will be proposed at the Annual General Meeting in accordance with section 385 of the Companies Act 2006. SPECIAL PROVISIONS This report is also prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small companies. Registered Office Chapter House 7a Dean & Chapter Industrial Estate Ferryhill Co. Durham DL17 8LH Signed on behalf of the Trustees Approved by Ihe Trustees on 12th November 2024 Mrs C Reynolds

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE INDEPENDENT AUDITORS, REPORT TO THE TRUSTEES OF SUPPORTIVE SRC LIMITED YEAR ENDED 31 MARCH 2024 Opinion We have audited the financial statements of Supportive SRC Limited for the year ended 31 March 2024 which comprise the Statement of Financial Activities, the Balance Sheet, Cash Flow Statement and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland {United Kingdom Generally Accepted Accounting Practice). In our opinion, the financial statements.. give a true and fair view of the state of the charitable company's affairs as at 31 March 2024 and of its incoming resources and application of resources for the year then ended., have been properly prepared in accordance with United Kingdom Generally AC￿pted Accounting Practice,. and have been prepared in accordance with the requirements of the Corllpanies Act 2006. Basis for opinion We conducted our audit in accordance with International Standards on Audtting (UK) {ISAs (UK)) and appliGable law. Our responsibilities under those standards are further described in the Auditorfs responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, inc5uding the FRC'S Ethical Standard and we have fulfilled our other ethic81 responsibilities in accordance with these requirements. We believe that the audit eviden￿ we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclusions relatlng to going concern In auditing the financial statements, we have concluded that the Trustees use of the going concern basis of accounting in the prepar8tion of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the entity's abilty to continue as a going concern for a period of at least 12 months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the Trustees with respect to going concern are described in the relevant sections of this report. Other informatlon The other information comprises the information included in the annual repart, including the trustees, report, other than the financial statements and our auditor's report therean. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does nol cover the other information and, except to the extent othenNise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE INDEPENDENT AUDITORS. REPORT TO THE TRUSTEES OF SUPPORTIVE SRC LIMITED YEAR ENDED 31 MARCH 2024 other infomiation {Cont.) Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. Opinions on other matters prescribed by the Companles Act 2006 In our opinion, based on the work undertaken in the course of the audit, the information given in the Trustees, report for the financial year for which the financial statements are prepared is consistent with the financial statements and the Trustees, report has been prepared in accordance with applicable legal requirements. Matters on which we are required to report by exception In the light of the knowledge and understanding of the company and its environment obtained in Ihe course of the audit. we have not identified material misstatements in the directors, report included within the trustees, report. We have nothing to report in respect of the following matters in relation to which the Charities (Accounts and Reports) Regulations 2008 require us to report to you if, in our opinion: adequate and proper accounting records have not been kept, or returns adequate lor our audit have not been received from blanches nat visited by us., or the financial statements are not in agreement with the accounting records and returns., or rtain disclosures of trustees, remuneration specified by law are not made., or we have not received all the inforrnation and explanations we require for our audit. Responsibllities of trustees As explained more fully in the trustees, responsibilities statement set out on page 6, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the company or to cease operations, or have no realistic alternative but to do so. Auditor's responsibilities for the audlt of the financial statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditorfs report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAS (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are cansidered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE INDEPENDENT AUDITORS, REPORT TO THE TRUSTEES OF SUPPORTIVE SRC LIMITED YEAR ENDED 31 MARCH 2024 Audltor's responslbilities for the audit of the flnancial statements {cont.) Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures IN line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud, The extent to which our proGedures are capable of detecting irregularities, including fraud is detailed below: We identified areas of laws and regulations that could reasonably be expected lo have a material effect on the financial statements from our sector experien￿ through discussion wilh tlie Officers and other management (as required by auditing standards). We had regard to laws and regulations in areas that directly affect the financial statements including financial reporting and taxation legislation. We considered that extent of compliance with those laws and regulations as part of our procedures on the related financial statement items. With the exception of any known or possible non-compliance, and as required by auditing standards, our work in respect of these was limited to enquiry of the Officers. We communicated identified laws and regulations throughout our team and remained alert to any indications of non-compliance throughout the audit. We addressed the risk of fraLJd through management override of controls, by testing the appropriateness of journal entries and other adjustments,. assessing whether the judgements made in making accounting estimates are indicative of a potential bias,. and evaluating the business rationale of any significant transactions that are unusLJal or outside the normal course of business. A further description of our responsibilities is available on the Financial Reporting Council's website at, www,frc.or .uklauditarsres onsibilities, This description forms part of our auditor's report. Lyons & Co Ltd is eligible for appointment as auditor of the charitable company by virtue of its eligibility for appointment as auditor of a company under section 1212 of the Companies Act 2006. Use of our report This report is made solely to the charitsble company's members, as a body, in accordance with the Companies Act 2006. OLtr audit work has been undertaken so that we might state to the charitable company's trustees those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable cornpany's members as a body, for our audit work, for this report, or for the opinions we have formed. John Lyons, Sc FCA Senior Statutory Auditor On behalf of Lyons & Co Ltd Statutory Auditor Chartered Accountants 23 Yarm Road Stockton-on-Tees TS18 3NJ 12th Novernber 2024

10 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE STATEMENT OF FINANCIAL ACTIVITIES (INCLUDING AN INCOME AND EXPENDITURE ACCOUNT) YEAR ENDED 31 MARCH 2024 Total Funds 2024 Total Funds 2023 Unrestricted Funds Restrlcted Funds Notes Incoming resources Charitable Activities Voluntary Incorne Investment Income Total incoming resources 4,775,915 4,775,915 6,719 1,476 4,784,110 4,011,429 6,589 427 4,018,445 6,719 1.476 4,777,391 6,719 Resources expended Charitable Activities Governance Costs Costs Re Voluntary Income Total resources expended 4,799,875 34,355 4,799,875 34,355 2,656 2,656 2,656 4,836,886 3,958,129 5e,833 3,979 4,018,S41 4,834,230 Net movement in funds Funds brought forward {56,839) 1,177,822 4,063 40,148 (52,776) 1,217,970 (496) 1,218,466 Total Funds carried forward 1,120,983 44,211 1,165,194 1,217,970 STATEMENT OF FINANCIAL ACTIVITIES IINCLUDING AN INCOME AND EXPENDITURE ACCOUNT) YEAR ENDED 31 MARCH 2023 Total Funds 2023 Total Funds 2022 Unrestricted Funds Restricted Funds Notes Incomlng resources Charitable Activities Voluntary Income Investment Income Total incoming resources 4,011,429 4,011,429 6,589 427 4,018,445 4,277,966 8,832 79 4,286,877 6,589 427 -4,011,856 6,589 Resources expended Charitable Activities Governance Costs Costs Re Voluntary Income Total resources expended 3,958,129 56,833 3,958,129 56,833 3,979 4,018,941 3,953,316 21,479 9,002 3,983,797 3,979 3.979 4,014,962 Net movement in funds Funds brought forward Total Funds carrled forward (3,106) 1,180,928 1,177,822 2,610 37,538 40,148 (496) 1,218,466 1,217,970 303,080 915,386 1,218,466

11 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE BALANCE SHEET AS AT 31 MARCH 2024 Total Funds 2024 Total Funds 2023 Unrestricted Restricted Funds Funds Note Flxed Assets Tangible Fixed Assets 657,095 657,095 573,621 Current Assets Debtors Cash and Bank 12 527,656 416,282 943,938 527,656 460,493 988,149 495,070 510,215 1,005,285 44,211 44,211 Creditors: Amounts falling due within one year 13 437 424 437,424 360,936) Net Current Assets 506,514 44,211 550,725 644,34S Total assets less current Ilabilities 1,163,609 44,211 1,207,820 1,217,970 Creditors: Amounts falling due after more than one year Net assets 14 42,626 1,120,983 142,626 1,165,194 44,211 1,217,970 Funds Restricled 16 44,211 40,148 Unrestricted Total Funds 17 1,120,983 1,165,194 1,177,822 1,217,970 These financial statements were approved by the board of the trustees on the 12th November 2024 and are signed on their behalf by-. Mrs C Reynolds Chair Mr J Davison Chief Executive Company no: 03962187

12 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE BALANCE SHEET AS AT 31 MARCH 2023 Total Funds 2023 Total Funds 2022 Unrestricted Funds Restricted Funds Note Fixed Assets Tangible Fixed Assets 573,621 573,621 412,745 Current Assets Debtors Cash and Bank 12 495,070 470,067 965,137 495,070 51Q,215 1,005,285 390,431 845,449 1,235,880 40,148 40,148 Creditors: Amounts falling due within one year 13 360,936 360,936 394,326 Net Current Assets 604,201 4Q,148 644,349 841,554 Total assets less current liabilities 1,177,822 40,148 1,217,970 1,254,299 Creditors: Amounts falling due after more than one year 14 {35,833) Net assets 1,177,822 40,148 1,217,970 1,218,466 Funds Restricted 16 40,148 37,538 Unrestricted 17 1,177,822 1,180,928 Total Funds 1,217,970 1,218,466

13 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE CASH FLOW STATEMENT YEAR ENDED 31 MARCH 2024 Note 2024 2023 Cash flows from operatlng activities: Cash generated from operations Bank interest and charges A (Below) 40,902 {297) (87,630) (1,130) Net cash provlded by (used in) operating activities 40,605 {88,760) Cash flows from investing actlvities: Purchase of tangible fixed assets Interest received Hire purchase drawdown 11 (160,005) 1,476 76,706 {201,068) 427 Net cash provided by(used in)lafter investing activities (41,218) (289,401) Cash flows from financlng actlvities: Loan repayments in year Hire purchase repayments in year {45,8331 (8,504) Net cash movement in year (49,722) 1335,234) Change in cash and cash equivalents in the reporting perlod Cash and cash equivalents at the beginnlng of the reporting period (49,722) (335,234) 510,215 845,449 Cash and cash equivalents at the end of the reporting period 460,493 510,215 Notes to the Cash Flow Statement A Reconclllation of Net Incomel(Expendlture) to Net Cash Flow From Operatlng Activities 2024 2023 Net (expenditure)lincome for the reporting perlod (as per the statement of financial activities) Adjustments for: Depreciation charges Interest received Bank interest and charges (I ncrease) in debtors Increase/(Decrease) in creditors exGluding HP Net cash provided by operating activities (52,7761 (496) 76,531 (1,476) 297 {32,586) 50,912 40.902 40,192 (427) 1,130 (104,639) (23,390 (87,630)

14 SUPPORTIVE SRC LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2024 statutory informatlon Supportive SRC Limited is a private charitable company, limited by guarantee, registered in England and Wales. The company's registered number and registered office address can be found on page 1. The financial statements are presented in sterling which is the financial currency of the charitable company and is rounded to the nearest £. The significant accounting policies applied in the preparation of these financial statements are set out below, These policies have been consistently applied to all years presented unless othe￿iSe stated. Accounting policies Basis of accounting The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordan￿ with the Charities SORP IFRS 102) 'Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard 8pplicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019),, Financial Reporting Standard 102 ' The Financial Reporting Standard applicable in the UK and Republic of Ireland, and the Companies Act 2006. The financial statements are prepared on a going concern basis under the historical cost convention, with items recognised at cost or transaction value unless otherwise stated in the relevant note(s) to the accounts. The trustees consider that there are no material uncertainties about the charitable company's ability to continue as a going concern. Income All income is recognised in the Statement of Financial Activities once the charity has entitlem8nt to the funds, it is probable that the income will be received and the amount can be measured reliably. Income from grants, whether capital or revenue are recognised when the charity has entitlement to the funds. any performance conditions attached to the grants have been met, it is probable that the incorne will be received and the amount can be measured reliably and is not deferred. Income is deferred when it is received prior to the service being provided. It is recorded as a liability until the service is provided and then released as income. Charitable donations received are recognised in the period that they are received. Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity., this is normally upon notificatiDn of the interest paid or payable by the bank.

15 SUPPORTIVE SRC LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2024 Accounting policies (Cont.) Expendlture Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under the headings that aggregate all cost related ta the category. Where Gosts cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of the resources. Redundancy costs are recognised when the Gharity has decided to terminate the employment of an employee and it is demonstrably committed to making payment to encourage the redundancy. Allocation and apportionment of costs Support costs have been alloGated between governance costs and other support costs. Governance costs cornprise all costs involving the public accountability of the charity and its Gompliance with regulation and good practice. These costs include costs related to the statutory audit and legal fees together with an apportionment of overhead and support costs. Governance costs and support Gosts relating to charitable activities have been apportioned based on an estimate of staff time spent on Ihal aGtivity. Tangible fixed assets Depreciation of fixed assets is calculated to write off their cost over their estimated useful lives as follows, Computer equipment Fixtures and fittings Motor vehicles 330/D Straight line 150/0 Straight line 16.67/0 Straight line No provision for depreciation is made on freehold land and buildings as the Trustees believe the value in use is greater than cost. This is in contravention of FRS 102 but the Trustees believe this is necessary for the accounts to show a true and fair view. Tangible fixed assets are stated at cost or deemed cost less accumulated depreciation and accumulated impairment losses. Taxation The charity is exempt from corporation tax on its charitable activities.

16 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEfiiENTS YEAR ENDED 31 MARCH 2024 Accounting policies {Cont.) Fund accountlng Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees. Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. Pension costs The pension costs charged in the financial statements represents the contributions paid by the company into money purchase pension schemes, Debtors and creditors recelvablelpayable within one year Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded at transaction price. Any losses arising from impairment are recognised in expenditure. Cash at bank and in hand Cash at bank and in h8nd Includes cash and short term highly liquid investments with short maturity of Dne year or less from the date of acquisition or opening of the deposit or similar account. Income in furtherance of Charitable Objects Analysis of provlsSon of charitable services: Unrestrlcted Funds Restricted Funds 2024 2023 Transport Home Care 1,822,276 2,953,639 4,775,915 1,822,276 2,953,639 4,775,915 1,985,114 2,046,315 4,011.429 Voluntary Income 2024 2023 Charitable donations - restricted 6,719 6,589 Investment Income 2024 2023 Bank interest 1,476 427

SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2024 Direct costs of Charltablg activitles Home Caro Transport 2024 2023 Staff costs Employers national insurance Pensions and health Staff training Rent, rates and service charges Insurance Light and heat Cleaning Repairs and maintenance Print, post and stationery Advertising Telephone Computer costs Travelling Consultancy fees Legal fees Staff workwear Infection control and PPE General expenses Equipment maintenance Depreciation and amortisation Bank interest and charges H ire purchase interest Bad debts 2,392,215 170,361 36,133 4,046 1,947 12,782 5,079 1,6S5 2,564 3,173 6,057 17,762 81,442 137,052 3,352 360 3,082 4,760 5,737 2,580 6,618 99 404,554 63,817 13,536 5,811 56,240 41,532 8,451 3,748 6,034 5,957 3,878 8,687 17,077 1,147,936 7,248 2,796,769 234,178 49,869 9,857 58,187 54,314 13,530 5,413 8,598 9,130 9,935 26,449 98,519 1,284,988 10,600 360 10,685 8,707 12,988 11,334 76,531 297 2,046 6,791 4,799,875 2,022,647 195,704 42,865 22,766 25,484 62,001 15,286 5,302 13,811 13,354 18,197 27,124 42,785 1,354,089 14,959 7,603 3,947 7,251 8,754 69,913 198 2,046 3,036 1,897 254 16,152 451 14,949 6,630 40,192 1,130 3,755 2 902 621 2,471 3,958,129 Homa Care Transport 2023 2022 staff CDSts Employers national insurance Pensions and health Redundancy costs Staff training Rent, rates and sewice charges Insurance Light and heat Cleaning Repairs and maintenance Print, post and stationery 1,724,163 165,055 35,983 298,484 30,649 6,682 2,022,847 195,704 42,$65 1,964,490 167,115 39,989 360 9,799 18,567 63,537 7,008 9,124 15,135 15,858 22,740 2,827 18,6DO 7,S34 2,651 6,906 6,678 26 22,857 43,401 7,632 2,651 6,905 6,676 22,766 25,484 62,001 15,266 5,302 13,811 13,354 Eiiil Advertising Telephone Computer costs Travellirig Consultancy fees Staff workwear Infection control and PPE General expenses Equipment maintenance Depreciation and amortisation Bank interest and charges Bad debts 9,099 20,005 38,145 124,918 7,480 7,644 226 3,235 2,626 3,542 565 1,236 2,211,758 9,098 7,119 4,640 1,229,171 7,479 8,508 225 11,714 4,004 36,650 565 1,235 1746 371 18,197 27,124 42,785 1,354,089 14,959 18,152 451 14,949 6,630 40,192 1,130 2,471 3,958,129 21,983 26,270 29,623 1,461,929 15,108 8,260 7,027 12,498 5,395 47,799 1,030 5,412 3 953,316

18 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2024 7 Governance Costs Home Care Transport 2024 2023 Accountancy Costs Legal and Compliance 6,200 10,149 16,349 12,400 5,606 18,006 18,600 15,755 34.355 15,900 40,933 56,833 Costs re Voluntary Income 2024 2023 Donations made 2,656 3,979 9 The aggregats payroll costs were: 2024 2023 Wages and salaries Social security costs Other pension costs Redundancy costs 2,789,005 234,178 49,669 7,764 3,08Q,616 2,022,647 195,704 42,665 2,261,016 At the year end £16,971 (2023.. £6,330} was owed by the charity In respect of pension contributions which is included within the above. There were no trustees, remuneration or other benefits for the year ended 31 March 2024 nor for the year ended 31 March 2023. Particulars of employees". The total directors remuneration paid in the year was £48,485 (2023: £56,493>. No amounts were paid to Trustees. No employees received remuneration and benefits (excluding pension contributions) of more than £60,000 during the year. The average number of staff employed by the charity during the financial year amounted to.. 2024 2023 Transport Homecare 42 107 14S 46 92 138 10 Net Movement in Funds 2024 2023 The net movement in funds is stated after charging.. Staff pension contributions Depreciation Auditors, remuneration 49,669 76,531 5,500 42,665 40,192 5,500

19 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2024 11 Tangible fixed assets Motor Vehicles Freehold Computer Property Equipment Fixtures & Fittings Total Cost At 1 April 2023 Additions At 31 March 2024 353,130 129,672 482,802 323,875 77,038 28,835 105,873 54,821 1,498 56,319 808,864 160,005 968,869 323,875 Depreciation At 1 April 2023 Charge for year At 31 March 2024 165,341 56,677 222,018 52,899 13,511 66,410 17,003 6,343 23,346 235,243 76,531 311,774 Net book amount At 31 Msrch 2024 260,784 323,875 39,463 32,973 657,095 At 31 March 2023 187,789 323,875 24,139 37,818 573,621 Fixed 8ssets included in the above that are held under hire purchase contracts have a cost of £89,608, accumulated depreciation of £6,222 and net book value of 283,386 12 Debtors 2024 2023 Amount5 falllng due within one year Trade debtors Other debtors 413,603 114.053 527,656 446,576 48,494 495,070 13 Creditors: arnounts falling due within one year 2024 2023 Hire purchase Trade creditors Taxation and social security AccrLJals and deferred income 25,576 71,754 62,660 277,434 52,495 57,117 251,324 437,424 360,936

20 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2024 14 Creditors: amounts falling due after more than one year 2024 2023 Hire purchase 42,626 15 Analysis of Net Assets between Funds Unrestrlcted Funds Restrlcted Funds Total Funds 2024 Fund balances at 31 March 2024 are represented by: Tangible fixed assets Other net assets 657,095 463,888 657,095 508,099 44,211 Total net assets 1 120983 1165.194 16 Restricted funds 2023 Incoming Outgoing 2024 Health Appointment Car Scheme Donations 9,140 31,008 40,148 9,140 35,071 44,211 6,719 6,719 2,656 2,656 17 Unrestrlcted funds 2023 Incoming Outgoing 2024 Total unrestricted funds 1,177,822 4,777,391 4,834,230 1,120,983 Unrestricted funds are made up of Home Care, Help to Health and Transport along with unrestricted income received during the year.

21 SUPPORTIVE SRC LIMITED COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2024 18 Operatlng Lease Agreements Minimum lease payments fall due as follows: 2024 2023 Net obligations repayable Within one year Between one and five years 98,032 96,196 194,228 77,226 51,672 128,898 q9 Related Party Transactions During the year the following transactions occurred between Supportive SRC Limited and the following trustees, all transactions were on normal or less than commercial terms- Trustee Descrlptlon 2024 2023 Expenses,, Mr A Munro Consultancy work 720 906 Mrs A Schreiber Consultancy work 9,200 10,481 No monies were owed to trustees at the year end and no security has been given.