Company Number 45H532 (England and Wales)
Charity number 1095308 (England and Wales)
IJ'A transforms
lives every day
Veterans
Ald
Annual Report and Financial Statements
For the year ended 30 September 2025

VETERANS AID
ANNUAL REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2025
CONTENTS
Page
Legal and administrative information
Chairman's report on activity
Chief executive's report
Report of the trustees
6-25
Independent auditor's report
26-29
Staternent of financlal activities
30
Balance sheet
31
statement of cash flows
32
Notes to the accounts
33-49

VETERANS AID
LEGAL AND ADMINISTRATIVE INFORMATION
Patron
The Dowager Viscountess Rothermere
Honorary Life President Brigadier J F Rlckett CBE FinstD
Honorary Vlce President Fleld Marshal the Lord Walker of Aldringham GCB CMG CBE
DL
The Trustees who served during the financial year and to the date that the Report of the
Trustees was signed were as follows:
Trustees
A G Wallis MBE OL DL (Chairman)
Dr P Dyer BA (Hons) MA Duniv (Kent) FBIPP FIOD ACII
(Deputy Chairman, Chairman of the Business Strategy
Committee) (retired on 2nd December 2025)
Major Rupert A D Gibb (appointed 1st December 2025)
Major David Kennard (Honorary Treasurer) (appointed 28th
April 2026)
Colonel Christopher MacKenzie-Beevor CBE LVO
G J Holbourn FCA FCCA DChA (Member of the Business
Strategy Committee)
Wing Commander Alex C South MA (appointed 1st
December 2025)
Management
Wing Commander Prof Hugh MilroyOBE BTh MA PhD DCL
(h.c.), Hon Prof of Social Work UEA, Prof (Social Work)
Flinders University, Chief ExecLrtive, (Member of the
Business Strategy Committee)
Natalia Michaelides BA Msc CG (Affiliated) (Chief Operating
Officer)
Richard Greenhough Bcom ACMA (Head of Financial
Services)
Pat O'connor MBE (New Belvedere House Manager)
John Boyle Dip SW (Head of Frontline Operations)
Dorothy Jones Dip Eng Law (Open) MCIM MCIOF (Head of
Fundraising)
Advisors
Lt Col lan Palmer, Professor of Military Psychiatry (Honorary
Psychiatric Advisor)
Amanda Lennon, Solicitor (England & Wales) FCIPD
LLB (Hons) (Principal HR Advisor)
Legal Advisers
Merall Beedle Limited
Vicarage House
58-60 Kensington Church Street
London W8 4DB
Auditors
Saffery LLP
71 Queen Virtoria Street
London EC4V 4BE
Page I

VETERANS AID
LEGAL AND ADMINISTRATIVE INFORMATION
Investment Managers S & T Asset Management LLP
& Stockbrokers
42-45 Market Street,
stockport, Cheshire SK6 7AA
Bankers
HSBC Bank
60 Queen Victoria Street
London EC4N 4TR
Lloyds TSB
l Butler Pla
London SWIH OPR
Clydesdale Bank PLC (trading as Virgin Money)
35 Regent street
London SWIY 4ND
Reglstered Office
27 Victoria Square
London SWIW ORB
Company No
04544532
Charlty No
1095308
Constitution
Veterans Ald Is a registered charity and a company limited by
guarantee, registered in England.
It Is governed by its
Memorandum and Articles of Association which were revised
and adopted by Special Resolution on 14th May 2025.
Subsldlarles
Veterans Aid (Servlces) Ltd, company registration number
06096959, is a wholly-owned subsidiary, currently dormant. It
has not traded during the year.
Hollenden House, charity number 1095308-1, and New
Belvedere House, charity number 1095308-2, are wholly
owned Subsidiary charities, currently dormant. Neither has
traded during the year nor holds any assets at the year-end.
Under a uniting direction issued by the Charity Commission
dated 3rd June 2003, these subsidiary charities are not
required to prepare a separate Annual Report and Financial
Statements.
Registered Soclal
Landlord
Veterans Aid is registered as a Social Landlord under the
reference LH0674
Page 2

VEfERANS AID
CHAIRMAN'S REPORT ON ACTIVITY
FOR THE YEAR ENDED 30 SEPTEMBER 2025
As Chair of the Board of Trustees, l am both pleased and proud to report that the Charity
is in good shape and exactly where we want it to be. We continue to draw strength from
the model we adopted some years ago focuslng on evidence-based outcomes rather than
peddling sad stories and misinformation about the scale of veterans in crisis.
When we are ble55ed with a donatlon from a supporter, we form a lasting relatlonship
and are able to explain EXACTLY how their donation was used to support those in our
care. We are finding this transparency is generatlng trust and commitment from our
donor base which in turn is allowing us to Increase our capabilities and extend our'reach,
in providing care.
That authenticity is having a profound effett on individuals and Instltutions who are tired
of dealing with charities who promote inaccurate data to garner donations that disappear
into a pot with no measurable outcome. We are now forging links with those people who
place tangible impact above theatrics and who are keen to know they are making a real
difference through their giving.
When talking about the Charity l used to start conversations with 'We are Veterans Aid,
you won't have heard of us, but
Thls Is no longer the case. l am now struck by
how many people in the City of London have heard of us and how impressed they are
with what they have been told. Again, it's all about authenticity and results.
Reputations are hard-won and easily lost. Years of hard work have given VA its
reputation as a charity that solves problems quickly, Intelligently, and with dignity.
We face the future with confidence knowing we have a model defined by need, honed by
experience and delivered by the best team in the Sector.
Andr
Chai
Wallis MBE OL DL
an
30th April 2026
Page 3

VETERANS AID
CHIEF EXECUTIVE'S REPORT
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Veterans Aid occupies a unique place in the UK'S support landscape: we prevent veteran
homelessness by intervening early, acting qulckly and removing the barriers that allow
crises to escalate. Our founding principle remalns unchanged namely, that no veteran
should ever face homelessness or the chain of hardshlp that so often precedes. But the
environment in which we operate has shifted dramatically. The pressures driving
veterans into difficulty have become more complex, more immediate and MO￿ closely
tied to poverty than ever before.
Poverty is the dominant factor In almost every case we see. It destabilises housing,
employment, mental health and famlly life, and it does so rapidly. Yet it remains largely
unaddressed by the systems deslgned to protect those who have served. Too often,
support is triggered only after a veteran has already reached crlsls polnt.
Veterans Aid has demonstrated that a different operational model delivers better
outcomes. Our approach is built on aglllty, intelligent use of technology and a
comrnitment to act at the moment help Is needed rather than weeks or months later. We
prioritise people over process, and we remove the friction that prevents veterans from
accessing timely support. Increasingly, sign-posting agencies and tradltlonal referral
pathways slow this work down rather than strengthen it.
Across the wider sector, resources exist but they are frequently locked behind restrittive
criteria, lengthy reporting requirements and funding structures that prioritise compliance
over impact. This results in a system that measures activity rather than change. For
frontline organisations, the administrative burden diverts capacity away from the very
people the sector exists to serve. For example, we have just been asked to pay for a
medical intervention by a Regimental Association that has £8m in reserves because it's
not something they dol
To maintain and scale effettive prevention, unrestrirted, flexible and reality-based
funding is essential. It allows us to intervene early, decisively and in ways that reflect
the actual circumstances of veterans. lives. Restrictive funding, however well-intentioned,
reinforces a model that is no longer fit for purpose in a landscape where crises develop
quickly and unpredictably.
The challenges facing veterans will not be solved by maintaining the status quo. Poverty
Is not receding, and the pressures that flow from it are intensifying. If the UK is serious
about safeguarding those who have served, prevention must become the organising
principle of veteran support. That requires honest assessment of what is not working,
willingness to rethink entrenched systems and investment in approaches that deliver
measurable, lasting outcomes.
Veterans Aid will continue to lead wlth clarityi urgency and innovation. Our operational
model works, and the need for it has never been greater.
Page 4

VETERANS AID
The veterans of this country deserve a system that prevents crisis rather than one that
reacts to it
Wing Commander Dr Hugh MilroyOBE BTh MA PhD DCL (h.c.), Hon Prof of Social Work
UEA, Professor of Social Work (Flinders University),
Chief Executlve
30th April 2026
Page 5

VEfERANS AID
TRUSTEES. REPORT
FOR THE YEAR ENDED 30 SEPTEMBER 2025
The Trustees present thelr Annual Report on the affairs of Veterans Aid, together with
the Financial Statements and Auditor's Report for the year ended 30 September 2025.
The flnancial statements comply with the Charities Act 2011, the Companies Att 2006,
the Memorandum and Articles of Assoclatlon, and Accounting and Reporting by Charities:
statement of Recommended Practice applicable to charities preparing their accounts in
accordance with the Financial Reporting Standard applicable in the UK and Ireland (FRS
102). This report has been prepared taking advantage of the exemptions available to
small companies under the Companies Act 2006.
Principal objects and actlvltles
The objetts of Veterans Aid, as stated in its Memorandum of Association, continue to be
to offer support to vulnerable Veterans {ex-British Armed Forces or Merchant Service)
who, through homelessness or other adverse circumstances, are in need and who require
supported accommodation and skilled help in order to be able to achieve a settled way
of life and their future well-being In society.
Aim of Veterans Aid
To help its clients achieve their own maximum potential to live and develop in the
community by swift intervention and addressing their needs holistically.
Mission of Veterans Aid
The Charity's mission is to:
respond effectively to vulnerable Veterans by using best practice and providlng
quallty care;
make innovative approaches to the problem of homelessness among Veterans.
recognise the dlgnity of each person whom we seek to help; and
develop our staff team to their utmost potential.
Overall statement of public benefit
In setting the objects and activities of the charity, the Trustees have glven careful
consideration to the Charity Commission's general guidelines concerning public benefit.
In particular the Charity has focused on ensuring that levels of recidivism among those
who graduate from its facilities are minimised and that, through a policy of swift
intervention, the numbers who requlre longer-term assistance are reduced before they
become hardened street-dwellers. The Charity continues to place great emphasis on
preventative work. The public benefits of VA'S work are multiple and demonstrable. They
can be classed as dirert (i.e. where the charity prevents or addresses homelessness,
social Isolation and its consequences for clients) and indirect (i.e. where interventions to
restore an individual to health and independence result in a family being reunited and
domestic support networks being restored).
Below the line metrics such as 'Savings to society, can be calculated through referencing
the lifetime dlstrlbution of care and support costs - to the NHS, the Criminal Justice
System, and the Department for Work and Pensions, as well as other charities and social
enterprises associated wlth social isolation.
Page 6

VETERANS AID
TRUSTEES. REPORT (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Overall statement of public benefrt (continued)
In 2025, Veterans Aid completed a rigorous economic impact evaluation in collaboration
wlth Cambridge Econometrics, an award-winning economic research consultancyi
building on the methodology established through the original Pro Bono Economics
Report. Across a sample of 246 veterans and 356 interventions, 88.80/0 of outcomes were
recorded as successful
with crisis accommodation, the Charity's most critical
intervention, achieving a remarkable 960h success rate. These are not abstrart statistics;
they represent veterans who have moved from homelessness to stable accommodation,
from addiction to sustained recovery and from unemployment to meaningful work. The
analysis estimated a net benefit of up to £2.6 million against an intervention cost of
£484k, a powerful demonstration that investing in the most vulnerable pays dividends
for individuals, families and society a5 a whole. Remarkably, the average persistence rate
of eighteen (18) months confirms that thls change endures. Veterans Aid does not simply
manage crisis
it resolves It. This report, facilitated through PBE'S corporate partner
matchlng scheme, reaffirms the Welfare to Wellbeingo model as an exemplar of
transformative social care, and positions Veterans Aid as a leader in evidence-based,
human-centred practice within the settor.
Substance mlsuse
During the reporting year 76 clients were placed in substance misuse programmes
across the country, compared to 82 the previous year. This was frequently done
at short notice in marked contrast to the norm within the current care System.
The policy of swift intervention recognises that with substance misuse, there is
often a window of opportunity for those with addictions and that failure to seize
this opportunity and robustly address the addictions will ultlmately lead to failure
and further financial burdens society-wide.
Holistic approach
Most clients who approach the Charity have dual or trlple-diagnosis problems that
overlap and add complexity to the interventlon strategles. Few charities or
Government agencies are structured to deal with such problems in a holistic
manner. The Charity, by contrast, offers a powerhouse of diverse In-house
expertlse (social workers, substance misuse counsellor, military psychlatrist) that
Is augmented by access to an even wlder network of external specialists
(barristers, solicitors, academics etc.) who can be called upon to work in concert
and minimise the prospett of VA "graduates" failing. This external network
operates on a national basis and embraces all manner of agencies and support
services. In 2025 the Charity placed 90 clients into some form of sustainable
accommodatlon (2024: 75), very few of whom returned to their previous
existence.
Raising awareness and appreciation of the Charity'5 capability
Transformative and life-saving services were delivered without interruption during
the past year, allowing the Charity to effettlvely tackle clients, multiple problems,
some of which had been exacerbated by the rising cost of living in the UK.
Page 7

VETERANS AID
TRUSTEES. REPORT (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Raising awareness and appreclatlon of the Charity's capability (continued)
Media and PR artivities remained focused on championing the Charity's leading
role in keeping ex-servlce personnel and their families off the streets, safeguarding
the wellbeing of those already in our care, and placing ever-greater emphasis on
prevention. The Charity's regular editorials In Politlcs Home continue to attract the
attention of key opinion formersi Positioning it both as a critical thinker and a
forward looking organisation. These articles, and occasional news releases,
generate strong engagement and are invaluable assets in supporting both our
fundraising and wider media strategy. They are regular top performer5 and VA'S
January op ed recorded just under sk page views, far exceeding the platform
benchmark of 700-1,000 views, alongside over 4k soclal medla impressions.
Complementlng these digital efforts, VA established a partnership with the
Worshipful Company of Marketors, who are working alongside the VA team to
review the Charity's current marketlng strategy and identify opportunities to
further strengthen and expand its reach. This collaboration will provide VA with
access to professional marketing expertise, supporting the organisation in
developin9 a far-reachlng marketing presence that reflects the ambition and
mission of the Charity.
Our database - and what it reveals
is a key element of our awareness-raising
efforts, providlng a credible and data-driven foundation for everything we
communicate publicly. For instance, in the reporting period, analysis of our client
data revealed that three issues
poverty, relationship breakdown, and mental
health
accounted for over 80 % of all recorded reasons for contart. This is a
striking concentration that speaks directly to the interconnected nature of veteran
hardship,. these are not Isolated problems but conditions that frequently
compound one another, each capable of triggering or deepening the others. It is
precisely this kind of evidence that allows us to move beyond anecdote and speak
with confidence about the true scale and nature of veteran need.
VA undertook a series of targeted engagements and presentations designed to
raise its profile and strengthen Its relatlonships with key stakeholders across the
public, private, and charitable settors. These included several exchanges between
our CEO and Alexander Hoare, a prominent figure withln British banking* who
sought a candid account of the realities of the servlce charfty settor. Of note, VA
wa5 also featured in Hoare's Bank's newly released book, reflecting the
organisation's standing and the regard in which its work is held. The Lord Mayor
of Westminster, Councillor Paul Dimoldenberg, visited Veterans Aid's Victoria
headquarters
a meeting that carried particular significance. With the charity
rooted in Westminster for over 90 years, many Lord Mayors have passed through
these doors, each visit a reflertion of a shared and enduring commitment to
ensuring no veteran is left behin(J.
In addition. Charlty representatives attended a number of relevant events and
forums, including the Belgravia Awards, and engaged with representatives from
the Worshipful Company of Armourers and Braslers and the Worshipful Company
of Cutlers.
Page 8

VETERANS AID
TRUSTEES. REPORT (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Raising awareness and appreciation of the Charity's capability (continued)
Collectively, these artivities serve a purposeful role in advancing VA'S mission. By
engaging with Individuals and institutions of influence across sertors, VA continues
to raise awareness of the realities of veteran homelessness and poverty, and to
champion the evidence-based pathways out of crisis that sit at the core of its
model. Each relationship built, and each forum attended, is an opportunity to
demonstrate that wlth the right intervention, at the right time, sustainable
recovery is withln reach.
Building on our growing international academic profile, the Chief Executive (CEO)
regularly briets interested parties from around the globe; in particular he is
building strong links with EUROMIL (European Qrganisation of Military Associations
& Trade Unions). The engagement centred on the evidence-based foundations of
the Welfare to Wellbeing@ methodology, drawing significant interest from
academics working at the intersertion of veteran health and social policy. As ever,
the charity remains committed to sharing the knowledge, practices and insights
gained through its frontline work wlth homeless veterans, recognising that the
lessons learned carry meaningful relevance for broader social care challenges
beyond the veteran community.
Strong foundations continue to underpin the Charity's relationshlp wlth the
Greater London Authority (GLA), with another year of funding agreed. The CEO
held an important briefing with the Regeneratlon and Armed Forces Champion,
Councillor James Small-Edwards, reaffirming the shared commitment of both
parties to supporting those who have served. Members of staff attended the
Veterans Roundtable Meeting, hosted by the Armed Forces Champion for London
and Chair of the London Assembly, the Lord Len Duvall OBE. Our presence at the
forum reaffimis the Charity's position as a trusted and leading provider of early
Intervention and prevention services for veterans in crisis.
Facebook and Instagram continue to perform strongly as key awarene55-raising
channels. Facebook content has generated 46,933 views. As In prevlous years,
LinkedIn (an international online platform used for professional networking and
workplace development) remains our largest and most engaged audience• growing
to 3,660 followers and recording 33,985 impressions over the past year.
Page 9

VETERANS AID
TRUSTEES, REPORT (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
IMPACT 2024 TO 2025
CLIENT INTERAcfioNS
WHO
Ald
4.631
UETr
INTERACTIONS
575
MILE
FEN4AIE
• 610
FACETOFACECiEEPITVSSITSTOOUR
HQIOSSCENTRE
58 GENERATIONZ
ACCOMMODATION
NIGHTSOFCRISIS
SW ACCOMMODAT
PRQVIDED& PAIDFOR
18-78
HOYEL
CLIENT AGE k4NC
AVERAGEAGÉ42YEM5
17,184 NIGHTSPROVIDED
ATN8
WELFARE TO WELLBEINGQ
626
CO￿EtUNG5ES$IoP4sFUNDEo
QFOVRCLIENTSNEEDEDg)
FORMOFHOUSING
76
VEfERINSSUPPORTEDTHROUCal
DEfoyJcouNSELLING
SERVICE
ARMY
73%
ROYALNAVV
PAF
TA
MERCHANTNAVY
621
CUENTSANDTHEIRFAMILIEsHELPEDINT￿uKANDA8ROAO
Page 10

VEfERANS AID
TRUSTEES. REPORT (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Governance
The Trustees are committed to Strong governance and the Importance of a robust regime
is something that the Chairman regularly emphasises. The Charity is fortunate in that
various of its Trustees are engaged on an almost daily basis with the Chief Executive
(CEO), thus providing both oversight and expertise. The Trustees are able to offer a
wealth of experience from the military, business and third sectors and collectively
constitute a well-balanced board. Its focus is on doin
rather than knowing as this is an
action-orientated charity. The CEO is able to seek advice and decision-making
contributions daily should it be required. The CEO benefited from a very strong working
relationship with Deputy Chair, Dr Paul Dyer, who served as the lead for governance with
outstanding dedication until his retirement on 2nd December 2025. Governance
responsibilities have since been a55umed by the Chalrman, Andrew Wallis, ensuring
continuity and strong leadership oversight.
Oryanisational structure
The Charity is exclusively UK-based. Its Head Office and Operations Centre is situated in
Victoria, and its New Belvedere House residential facility is in Stepney, both in London.
Although its geographical footprint is in the capital, the Charity supports UK Veterans in
London and across the country, as well as providing advlce to those living abroad.
Trustees determine the general policy of the Charity. The day-to-day management is
delegated to the CEO, to whom report the Chief Operating Officer, Head of Financial
Services, New Belvedere House Manager, Head of Frontline Operations and Head of
Fundraising.
Strategic plan
The Board agreed that there will be no changes to the business strategic plan. Our tried
and tested Welfare to Wellbeing@ {W2WBO) model demonstrates unparalleled
versatility and effectiveness, as evidenced in the recent cost and benefit analysls. Our
commitment lies in preserving the relevancy of our streamllned services, that are
unlquely designed to address both tackle immediate crises and inspire prevention.
There are no plans for expansion and the Charity remains focused on marshalling its
resources to dellver tangible benefits for clients while further cultivating our successful
W2WBO methodology. With its proven exportabillty and international recognition, we
are dedicated to advancing our model as the gold standard In veteran care globally,
empowering organisations worldwide to follow our evidence-ba5ed framework and
transform lives through sustainable, impattful interventions.
Recruitment. induction and training of trustees
Veterans Aid seeks to have a Board of Trustees that reflerts the communlty It works in
and whose members have the necessary skills and commitment to provide the good
governance to achieve its objertlves. Trustees are provided with a handbook which
outlines objectives, structure, responsibilities and governance, and which they are
required to slgn as having understood. Trustees are circulated with, and abide byi
articles on good governance and updates on attlvities as appropriate. Appropriate
training is provided where necessary to ensure that trustees are suitably skilled to
support the Charity's objectives. Equallyi Trustees are actively encouraged to engage
with the CEO on a regular basis to provide support when necessary and to increase
understanding of the Charity's daily business.
Page 11

VETERANS AID
TRUSTEES. REPORT (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Ins and Outs
The Board welcomed three new Trustees: Rupert Gibb, a former officer of The Devon &
Dorset Regiment wlth extensive post-service leadership experience, Alex South, a retired
Wing Commander of the Royal Air Force with a distinguished record in HR and
organisational management, and David Kennard, a former officer with the Irish Guards.
Their appointments strengthen the Board's governance capacity and bring considerable
operational and strategic expertise. The year also marked the retirement of Dr Paul Dyer
in December 2025, following a period of exceptional and dedicated service to the Charity.
Review of activities
The scale and complexity of our life-saving interventions were captured clearfy in this
year's data, with operational artivity remaining high at both HQ and NBH.
Across all communication channels, our dedicated Ops Team responded to, and engaged
in, 4,631 calls for help and support
a notable increase from 3,908 the previous year.
Seventy-five percent of our clients were homeless
i.e. sofa surfing, in temporary
housingi sleeping in a car, or In precarious conditions - a fact that underscores the critical
Importance of our work for some of the most vulnerable people in our community.
Building and sustaining meaningful relationshlps with the City of London instltutlons
remains a central pillar of our reputational strategy. The Vintners, Company continued
to show deep and committed interest in our work, and their ongoing involvement serves
as a reminder of how such connections can open new and valuable avenues for
fundraising and support. The Worshipful Company of Founders returned for another visit,
continuing a welcomed tradition, now In Its third year, with successive Masters taking a
keen and active interest in our work - a testament to Veterans Aid's ability to withstand
the most rigorous due diligence.
A landmark moment was our adoption, as its charitable partner, by the Honourable
Artillery Company (HAC) for a three-year term. In announcing the partnership, the HAC
recognised VA as an organisation that operates with quiet determination and to profound
effect, noting a close alignment of values and a shared commitment to those who have
served. Such endorsement from one of the City of London's most distinguished and well-
connerted institutions is expected to yield considerable fundraising opportunities and
open access to a broad and influential base of new supporters.
New Belvedere House welcomed a team of professional chets from the Royal Logistic
Corps, Royal Gurkha Rifles and Queen's Own Gurkha Logistlc Regiment of the British
Army, who delivered a series of practical cooking sessions for our residents. The sesslons
focused on the fundamentals of preparing nutritious meals using simple techniques,
minimal equipment and modest budgets
skills that are often overlooked yet prove
essential in independent living. For many of our residents, the ability to cook affordable,
nourishing meals Is a cornerstone of self-sufficiency and long-term wellbeing. This
initiative refletts the very essence of the Welfare to Wellbeingo model, which places the
holistic, everyday life needs of the individual at its heart.
Page 12

VEfERANS AID
TRUSTEES, REPORT (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Review of activitFes (contlnued)
Throughout the year, the Charity continued to strengthen its position a5 a leading
knowledge hub for veteran care. A total of 766 enqulrles were answered {2024:550),
spanning partnership development,
informatlon exchange,
research,
media
collaboratlons, volunteering and fundraising, from organisations and individuals both
within the UK and overseas. Notably, 830/0 of these approaches originated from social
care, criminal justice, health or charitable organisations, reflecting the growlng
recognition of our expertise and the breadth of our collaborative reach across the sector.
The Charity's annual Carol Service, held at the historic church of St Botolph-without-
Bishopsgate, provided a fitting and meaningful setting to welcome the festlve season.
This year's event was by far the best attended, with guests and supporters gathering in
warm and celebratory atmosphere. Beyond the occasion itself, the evening offered a
chance for attendees to meet with our staff and listen to powerful testimonies of the
Charity's life-saving work, bringing to life the profound impact of our services for those
who support us.
In line with a more than decade-long tradition, our CEO delivered two key lectures - at
the King's College Institute of Psychiatry and the School of Social Work, Universlty of
East Anglia, showcasing the strength, depth and universal application of the Welfare to
Wellbeingo model in alleviating poverty and homelessness. Engagement with the
academic world remalns of great importance to the Charity and the opportunity to
present at two such well-regarded establishments is one we value greatly. These lectures
serve as a powerful platform to promote our proven methodology as a transferable model
for tackling social and economic disadvantage; one whose relevance and implications
extend well beyond the veteran community, carrying significant meaning for the broader
social care sector worldwide. The CEO has recently been appointed as the external
member of the University of East Anglia School of Social Work Advisory Board.
Performance
The range of servlces provided by our substance misuse worker, military psychiatrist,
social workers, outreach speclallsts and highly trained key-working staff, is enhanced by
a mix of skilled volunteers and full-time professionals.
New Belvedere House can accommodate up to 66 resldents, wlth rooms prepared for re-
occupancy as soon as they become vacant. Accommodation provision is augmented by
the temporary use of hotels, B&Bs, small lodging5 and, where appropriate, military clubs.
Based on an average aggregate the Charity looks after 60-70 clients and thelr famllles
each night. (NB - not all clients requlre accommodation). In total, 17,184 (2024: 16,688)
nights of accommodation were provlded at New Belvedere House over the course of the
year. A further 500 (2024: 468) nights of crisis accommodation were arranged and
funded through HQ and the Ops Centre, ensuring that no client in urgent need was left
without shelter,
New Belvedere House, our flagship residential facility, operates outstandingly well, wlth
the quality of care provided remaining consistently high. The emergency plans and
procedures that were formed and aligned with the successful modernisation of the
facilityi can be implemented rapidly and effectively. The experience of working with
infectious diseases, and with the health and safety standards that the organisation is
Page 13

VETERANS AID
TRUSTEES. REPORT (contlnued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Performance (continued)
committed to, allow us to action changing protection measures at speed and In
accordance with Government and NHS advice. Specifically, our policies are underpinned
and reviewed in line with the Infection Preventlon and Control (IPC) resource for Adult
Social Care Settings in England.
Rigorous hygiene standards, including deep cleaning and handwashingi are maintained
as a matter of everyday health and safety practice across the facility. Should a resident
test positive for COVID-19 or another infectious disease, self-isolation protocols are
immediately activated. Prior to moving in, all new residents are required to complete a
health questionnaire, ensuring any potential risks are identified and managed from the
outset. Advice and support continue to be sought from NHS England and NHS Tower
Hamlets Integrated Care Board.
The HQ and Ops Centre have been operatlng as normal, within the parameters of the
Charity's ongoing commitment to protecting the health and wellbeing of clients and staff
agalnst Infertious diseases. Safety protocols are in place and are reviewed regularly and
in keeplng with the latest guidance from the Government and NHS.
Bullding on the internal Immunlsation programme launched in autumn 2024, staff and
volunteers continue to be offered Immunisations and boosters as part of the
organisation's ongoing commitment to workforce health and safety. This in-house
initiative directly responds to the Green Book's updated classification, whlch Includes the
homelessness workforce within the social care workers definitlon. Thls strategic approach
reflects VA'S commitment to mitigatlng health risks while safeguarding the provision of
our critical services.
Income and investment
The Board has considered its policy on income, investments, reserves and risk
management.
As in most organisations, with Veterans Aid's operations, these subjects are
interdependent and are addressed as such within this report, which seeks to fulfil the
requirements and deals with:
analysis of the subjetts in question and formulatlon of related policy;
management and control systems; and
reviews.
Analysis
Income
Veterans Aid realises its income frorn rents and housing benefits, grants. donations,
events, legacies and investment Income. Sufficient income needs to be generated to
cover the operating costs of the Charity which are: staff costs, property maintenance,
utility charges, insurance, depreciation and other sundry costs.
Page 14

VETERANS AID
TRUSTEES. REPORT (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Income and investments (continued)
Analysis (continued)
Investments
Veterans Aid investments stand at £1,206k (2024: £1,050k), with a further £28k (2024:
£43k) in accrued income and uncommitted cash deposit5 held in the portfolio. With an
agreed investment policy and a continual dialogue wlth the Honorary Treasurer and Chief
Executive, the Charity portfolio is managed on a discretionary management basis by S&T
Asset Management LLP.
Llquid assets
The liquid assets of Veterans Aid are divided into:
Unrestricted Funds. The bulk of the charity's liquid assets are unrestricted, as
detailed in note 14 to the Accounts.
Restricted Funds. A proportion of the Charity's tangible fixed assets are
apportioned to the restricted funds, as detailed in note 13 to the accounts.
Permanent Endowment. The proceeds of the sale of the Hollenden House site in
2005 are held under permanent endowment and are represented by the value of
the freehold land on which New Belvedere House stands, as detailed in note 12 to
the accounts.
Freehold Land & Buildings
Veterans Ald owns the freehold of the New Belvedere House premises in East London,
which are an integral part of the Charity's operations. The value of the land is treated as
part of the Permanent Endowment, while the value of the buildings is treated as
Restricted Funds and depreciated over fifty years; together they are identified on the
Balance Sheet as Property Funds. Every five years a professional valuation of the site is
undertaken and the values adjusted accordingly.
The latest (2023) external valuation estimated the land value at £2,640,000 (an increase
of £264,000) and the buildings at £6,160,000 (an increase of £616,000). The total capital
value in these accounts after depreciation is £8,553,600 (2024: £8,676,800).
Income and expenditure balance
The annual income of the charity is £2,194k (2024: £2,236k), excluding unrealised
gains/(losses) on investments and premises. The intent is that expenditure should match
this figure, with an alm to break even in its annual operation. In the year to September
2025, the unrestritted funds showed a surplus of £134k (2024". surplus of £325k) and
the restrirted funds showed a deficit of £139k (2024: deficit of £120k), which includes
£123k depreclation charged on the buildings at New Belvedere House. The restricted
revenue funds showed a deficit of £15k (2024: surplus of £3k).
Income Policy
General
The overall pollcy regarding the income of the Charity is the generation
through the
income it obtains via rent and housing benefit paymentsi grants, donations and legacies
Page 15

VEfERANS AID
TRUSTEES. REPORT (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Income Policy (continued)
it receives
of enough revenue to enable it, in conjunction with its income from
investments. to maintain its charitable work without interruption.
Investment income
The aim of the Investments of the Charity is to produce the income necessary to narrow
any gap between annual income and expenditure that may arise.
Investment Policy
Discretlonary management - overall guidelines:
S&T Asset Management LLP has been given discretionary powers of management, with
the following overall guldellnes, over the portfolios of the Charity:
200/0 of the portfolio shall be invested in bank deposits, short-term money market
instruments or investment grade fixed interest securities to enable the Trustees
to have access to capital at short notice.
80 % of the fund shall be Invested in high quality international equities of the first
rank to produce a growing income to protect the Trust against the long-term
effects of inflation.
The guideline Is to achieve a balanced retum to preserve and enhance the capital
value whilst ensurlng a reasonable level of income, as amended by the Trustees
from time to time.
The equity content of the portfolio shall be in S & T's classification of medium to
low risk.
There shall be no investments in any company the aims of which are contrary to
the objectives of the Charity and the Trustees shall notify the managers of any
specific exclusions which they might wish to apply from time to time.
S&T is required to submit an investment report for each meeting of the Board of Trustees,
usually held in April and October of every year. Reports are made regularly to the
Honorary Treasurer, who presents each ￿pOrt to the Board of Trustees, together with
any recommendations for review that may be considered approprlate.
Reserves Policy
The Charity needs to have in reserve sufficient capital to guard against an unforeseen
reduction in income, taking account of its need to meet the continuing costs of operating
the Charity's main roles in providing accornmodation, rehabilitation and emergency care
for homeless veterans. The historic consistency in both income streams and expenditure
relating to that role, reflects the low risk which attaches to the Charity's income, much
of It coming from rent and housing benefits and from its investments. The Trustees
regularly review the Charity's reserves policy in relation to the current financial position
and degree of risk.
Page 16

VETERANS AID
TRUSTEES. REPORT (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Reserves Policy (continued)
Free reserves, as defined in the Charity SORP, exclude the value of permanent
endowment, restricted funds and assets that are used in fulfilling the charity's purposes
and therefore not available for spending.
At 30 September 2025 the charity considers its free reserves to be as follows:
2025
2024
Total funds
Less the value of property used for housing
Less restricted funds not available for
spending
Less value of fixed a55ets used to carry out
the charity's purpose
Free reserves available for spending
10,219,359
(8,553,600)
(1,123)
10,223,372
(8,676,800)
(16,432)
(203,807)
(126,073)
1 460 829
1 404 067
The artual value of unrestricted reserves of the Charity at 30 September 2025 is £1,665k
(2024: £1,530k) which represents an estimated nine months operating costs. For this
purpose, operating costs represent expenditure on both unrestricted and restricted
funds.
Going Concern
The Trustees have assessed whether the use of the golng concern assumption Is
appropriate in p￿parIng these financial statements. The Trustees have made this
assessment in respect of a period of one year from the date of approval of these financial
statements. The Trustees have concluded that there are no material uncertalntles related
to events or conditions that may cast significant doubt on the ability of the charity to
continue as a going con￿rn.
Remuneration Policy
The remuneration of key management personnel is reviewed by the Remuneration
Cornmittee comprlslng the Honorary Treasurer and the Chairman. Their remuneration
policy is set during the annual salary review for the whole team and it takes into account
the following:
Benchmarking with similar roles in the sector,.
The Charity's financial position;
Changes to cost of living and inflation; and
Changes in roles and responsibilities.
Page 17

VETERANS AID
TRUSTEES. REPORT (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Fundraislng
To help guarantee the availability of ongoing funds to solely pay for its work, Veterans
Aid seeks to maintain broad and dlverse sources of funding. We aim to raise cash
income, both restricted and general, source support-in-kind and build strong local,
national and international partnerships.
Our fundraislng practices follow strictly the provlslons of the Charities (Protection and
Social Investment) Act 2016, other relevant legislation, and local government by-laws.
Veterans Aid is a member of the Fundraising Regulator, whlch Is an independent self-
regulatory organisation. As a member Veterans Aid Is committed to the highest
standards in fundraising. We strittly adhere to the Fundraising Regulatorfs Code of
Fundraising Practice. The Code Is underpinned by the fundralslng promise which
stipulates that all fiJndraising must be legal, open, honest and respectful to the public.
We use the Fundraising Regulator badge to publicly show that we are following these
standards.
We operate the Charity Commlssion's 'Know your Donor, prlnclple and make reasonable
and appropriate attempts to identify any individual or organisation that gives us financial
support, especially where significant sums are being donated or the circumstances of the
donation give cause for concern. Veterans Aid will not accept anonymous corporate
donations. However, we may accept anonymous individual or trust donations where
there has been a rigorous third-party due diligence process, to confirm that Veterans
Aid's reputation Is not potentially compromised. Should a supporter make themselves
known to Veterans Aid, but wish to remain anonymous, we will honour these wishes, on
the basis that the donation carrie5 no reputatlonal risk to the charity.
Veterans Aid respects the prfvacy and contart preferences of all supporters and, in line
with the GDPR regulations, responds promptly to complalnts or requests to cease
Interattlon. There have been no complaints received during the financial year. If any
individual or organisation asks to be excluded from fundraising approaches, this is
recorded on the database and acted upon immediately so that they are excluded from
all forms of solicitation, or those forms from which they have asked to be excluded.
Our in-house fundraising team does not engage in cold-calling, wealth-screening or
buyinglselling sensitive data. The Charity does not use other agencies in its fundraising
activities.
Veterans Aid believes and maintains the principles that, wherever possible:
All gifts should be made without coerclon and as a result of an informed declsion.
All gifts should be made with full transparency and agreement regarding the use of the
gift.
In cases where donations are made at a time when the donor was not able to make an
informed decision, donations will be returned.
Donors will be acknowledged and recognised according to their wlshes, as defined under
the GDPR regulations.
Page 18

VETERANS AID
TRUSTEES. REPORT (contlnued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Fundraising (contSnued)
All relevant donor data is stored securely on our centralised fundralslng database which
is a web-integrated CRM (Customer Relationship Management) system. Use of this helps
us to reduce duplication, mlnimise the risk of errors and provide an essential and
accurate Information hub for analysis and reporting.
We are committed to safe data handling practices and have robust securlty measures in
place to protect this highly sensitive information, namely:
The data is encrypted and stored on the VA Cloud
Daily online and offline back-ups are arranged
Access to the database is severely restricted (only rnembers of fundraising staff
are granted admission and the system cannot be accessed remotely)
VA'S network and Pcs have firewalls, anti-virus and anti-malware software
Installed that monitor and immediately flag up potential and harmful activities
2417.
Risk management
Risk
The diverse nature of our work naturally exposes us to many risks; some obvious and
others less so. Our approach to risk over the last 10 years has been to go beyond a
superficial reporting process and to concentrate on building strength and depth into our
protective risk minimisation. In particular, the Board member for Governance is artlvely
involved in this process. All standard workplace legislation is adhered to, but we are
always seeking to go above and beyond statutory requirements. This year, the Charity
transitioned to a different pay-as-you-go online platform, better allgned with our lean
administration footprint and focused specifically on sector-relevant training, workshops
and policies. This model reflects our commitment to intelligent and practical rlsk
mitigation, ensuring that expert guidance remains accessible, flexible and proportionate
to our needs. In addition, utilising AI tools, a range of Interartive compliance dashboards
were designed in-house, affording the Administratlon team greater flexibility and real-
time oversight of key rlsk and governance indicators. Underpinning all of this is a
deliberate and sustained focus on Governance, ensuring the progressive identification
and reduction of risk across the organisation.
In essence, we have concentrated on 7 main areas:
Damage to reputation
A badly handled PR crisls Involving a charity can seriously tarnish its reputatlon. To
mitigate this, we have developed a sophisticated and effective communlcations process
that utilises the skills of a dedicated team that is supported by a professional and
experienced Media and Communications Advi50r. We utilise social media judiciously to
optimum effect and have excellent working relationships with key media outlets to get
our message across. As a result, we are regarded as a transparent, credible and
trustworthy organisation. Our reputation-enhancing efforts are allied with major and
relevant working agencies, whose operations directly affect the lives of our clients, such
Page 19

VEfERANS AID
TRUSTEES. REPORT (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Damage to reputation (contlnued)
as the Greater London Authority, Westminster Council and London Borough of Tower
Hamlets.
Of particular relevance, has been the exceptional and continued success of our work with
Politics Home, which provides dlrect and timely access to senior policymakers and key
governmental influencers. Last year marked another outstanding period of engagement,
with our articles significantly surpassing platform benchmarks and reaching an audience
well beyond expectations. These results reflect the Charity's ability to reach the right
audience, in the right place, in a consistent and organic manner, cementing Veterans
Aid's standing as a thought leader in the sector and ensuring our voice carries genuine
weight.
The Board's long-standing commitment to enhancing Veterans Aid's reputatlon as a
strong delivery agency, forging partnerships with organisations distinrtively relevant to
its future as opposed to courting popularity, continues underthe governance stewardship
of the Chairman. Our growing profile in the City of London reflects thls broader strategy.
one that prioritises valuable, long-term connectlons over short-term transactional
relationships. It has directly given rise to the new partnership with the Honourable
Artillery Company (HAC), who selected VA as their charitable partner for a three-year
term. Where necessary, we continue to seek professional legal services to protect our
name, clients and staff.
Robust insurance cover
Accidents can happen, and our charitable status is not enough to stop someone from
making a claim against the charlty.
An accldent involving a member of the publlc at a fundraising event, or an employee
injuring themselves at the charity's premlses, could result in legal action being taken
against the organisatlon. We have therefore ensured that our annual insurance review is
thorough, far-reachlng, comprehenslve and reflective of all our activities.
Our insurance extends beyond standard liability pmtection and includes policies
addressing both traditional and emerging risks. The Charity has moved to a specialist
provider that uniquely combines cyber insurance and active security in a single,
integrated platform. This decision reflects a deliberate response to an increasingly
complex and fast-changing cyber landscape, where traditional Insurance alone is no
longer sufficient. Cyber security is an area that demands active and ongoing
management; each year the Charity revlews the market to ensure it holds the most
appropriate and effectlve produtt available. The platform's active protettion model
provides ongoing threat monitoring, Al-powered security technology, dedicated incident
response support and trusted partnerships to mitigate risk. The cover also includes
comprehensive staff training delivered across different levels of the organisation.
Health & Safety and HR & Employment Law
A cost-effective and comprehensive training platfomi was Introduced this year, offering
Invaluable cover across facilitie5 management, health and safety, fire safety and human
resources.
Page 20

VETERANS AID
TRUSTEES. REPORT (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Health & Safety and HR & Employment Law (continued)
Our Infectious disease control policies, risk assessments and work plans are being
regularly monitored and supported by an independent health and safety professional. As
far as New Belvedere House is concerned, robust PPM (planned preventative
maintenance) plans are in place and reviewed on an annual basis, ensuring both safety
of residents and staff and compliance with all relevant regulations.
Our approach is pre-emptive, focusing on addressing potential issues before they arise
In collaboration with other working agencies such as the London Borough of Tower
Hamlets Public Health Team.
As far as personnel matters are concerned, the charity is privileged to have received
expert pro-bono support from a leading UK employment lawyer, who acts as our Principal
HR Advisor. This relationship is of considerable value, providlng guidance through
evolving employment legislation, ensuring that the Charity's prattice5 remain compliant,
current and reflective of the highest professlonal standards.
Cyber se¢urity & Data Protection
Data security is now a significant risk for all organisations. We understand the importance
of taking appropriate steps to safeguard information assets and are committed to
protecting sensitive and personal information of all the data subjects. While we do not
hold huge volumes of sensitive information, we have adopted sophistlcated and proactive
controls.
Human error can of course be a great danger in respect of data loss but very few
members of staff use portable data and all are trained on proper data handling protocols.
Additionally, our systems feature limited accessibility with strict user rights
management, ensurlng sensltlve Information is only available to authorised personnel on
a need-to-know basis.
We have placed great emphasis on cyber security to mlnimlse our rlsks uslng external
experts as required. Our approach to information security does not rely merely upon
written policies. We maintain the confidentialityi integrity and availability of information
through the protection of our technology resources and assets. Encryption, keeping
back-ups and installing all the latest protective measures helps us manage these risks.
Cyber security and data protection are closely monitored by an internal working groupi
previously led by the Deputy Chair and now led by the Chairman followlng Dr Paul Dyer's
retirement. The groupi which consists of the CEO and COO, reports to the Board in detail
on the current POSltion and future plans.
Our strategic move to appoint the Cyber Security and Data Protection Advisor remains
essential in maintaining high digital performance, meeting regulatory requirements, and
preserving general security of our online systems. This engagement has allowed us to
be in control and on top of fast-moving digital changes as well as enhancing the onsite
and remote users experience. Additionally, it elevates cybersecurlty from a technical
Page 21

VEfERANS AID
TRUSTEES. REPORT (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Cyber security & Data Protection(continued)
function to a board-level priority where digital resilience is embedded in organisational
culture. Our focus on training and education continues to be a priority, with key staff
attending certified courses in Generative Artificial Intelligence, Ethics in AI, Data
Analytlcs and Security.
These programmes are designed to equip those in the most risk-exposed and responsible
roles with the knowledge and skills required to navigate an increasingly complex digital
environment. As reported above, the cyber insurance cover brings a web-based training
programme, ensuring that staff development and digital protection are aligned and
mutually reinforcing.
A number of hardware and software components were either replaced or upgraded,
ensuring the Charity operates with the m05t appropriate and current products available
on the market. As ever, we believe in proactive measures that inspire tailored, relevant
and cost-effective solutions that mlnlmise risks to our operations, clients and staff.
In a world of competing demands, with the emphasis on costs and savings, Veterans Aid
sees data protection and cyber security expendlture as essential. We will continue
investing and reviewing our artivities to make sure we have adequate layers of protettlon
and safeguarding procedures. This will always be an ongoing task.
Funding and donations
Charitable donations across the country are down by around IOO/o, whereas Veterans Aid
has remained stable in this context.
The sertor's abillty to raise funds through voluntary income contlnues to be hampered
by the economic uncertainty and cost of living crlsis. Veterans Aid has always relied on
diversified income streams; our viable business model is largely supported by the
housing benefit system and topped-up by our sound reputation. As mentioned earlier in
this report, our successfully methodology has been validated through diligent economic
study conducted by Cambridge Econometrics. The report objectively quantifies the
Impact and value of our work with veterans in crisis and reaffirms our global position as
leaders in addressing both homelessness and poverty; a position which is directly related
to the credibility of our fvndralsing.
The retention and development of platinum-level relationships demands considerable and
sustained effort, with each partnershlp carefully nurtured on an individual basis. The
Michael Uren Foundation exemplifies this approach, and their increased givlng is a dirert
reflection of the confidence that rigorousi personalised stewardship can bulld over time.
Likewise, the Chlef Executive provides ad hoc brieflngs to Hoare & Co. as required,
maintaining an open and informed dialogue with the Bank's principals. These
relationships are not maintained by circumstance; they are the product of deliberate,
consistent, and highly focused engagement - an Investment the Charity has made, and
continues to make, as a matter of strategic priority.
Our fundraising efforts continue to be centred around effectlveness, transparency and
sustainability and we carefully choose partners who can support our independent work.
Page 22

VEfERANS AID
TRUSTEES. REPORT (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Fraud
The Trustees and management are aware of the possibilities of fraud, both internally and
externally. Strict controls are in place to ensure that no one individual is able to divert
large sums via false invoicing or invoicing for works not undertaken, and there Is a
separation of responsibllity between the incurring of expenditure and making payments.
The Honorary Treasurer receives regular reports of all significant outgoings.
Transparency is the key to our approach.
Saffery LLP continue to be our auditors, a firm with a substantial reputatlon and
knowledge of the charity sector, which enhances our credibility when prospettive funders
carry out due diligence.
The value-added aspert of this relationship is that we are allowed significant interattlon
with our auditors throughout the year thereby minlmlslng risk. We have taken
dellberately controlled approach as we understand the impact not only of financial loss
but also possible damage to our reputatlon and a lack of public confidence if fraud were
to take place.
Governance
Interaction between the Chief Executive and the board is dynamic, responsive, and
constant. It has proved to be a highly effective working model referencing internal and
external issues. The former includes HR, organisational structure, charity culture,
management issues, overslght of assets and financial strength. The latter references
economic conditions, market competition, legislative changes, mediart politics, reputation
and demographics. The Deputy Chair was formally tasked with overseeing Governance.
until his retirement in December 2025, Dr Paul Dyer ha(J 16 interactions with the CEO.
Governance oversight has slnce been assumed by the Chairman, who has recorded 6
interactlons to date, ensuring continulty at Board level.
Finance and accounting revlew
The Charity has net assets of £10,219,359 (2024: £10,223,372), of which £8,757,407
(2024: £8,802,873) are tangible fixed assets.
At the balance sheet date, the charlty had £167,050 (2024: £279,939) of cash balances
available at one month's notice or less. The majority of the cash balances are held in
deposit accounts.
Funds
As detailed in notes 12 to 13 of the financial statements, the charity has reserves
classified as follows:
Permanent endowment (note 12)
This represents the endowment of the former Hollenden House property In East
Sussex. Hollenden House itself was sold in 2005, and the remaining proportion of
the freehold land, on which Whitworth House stood, was sold In September 2009.
Page 23

VETERANS AID
TRUSTEES. REPORT (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Funds (continued)
Under the terms of the endowment, its primary purpose is for investment in real
estate to be held and used by the Charity, and it is now represented by the
freehold land at New Belvedere House.
Restrlcted funds (note 13)
Total restricted funds are £5,914,723 (2024: £6,053,232).
Unrestricted Funds
Unrestricted funds represent an estimated nine months operating costs of the
Charity.
The trustees are closely Involved and meet formally twice a year to review management
accounts, fundralslng forecasts and cashflow analyses. The trustees believe that the
charity is a going concern and for this reason, the going concern basis of the preparation
of the financial statements is considered valid.
Statement of Trustees. responsibilities
The Trustees (who are also the D1￿ctOrS of Veterans Aid for the purposes of company
law) are responsible for preparing the Annual Report and Financial Statements in
accordance with applicable law and United Kingdom Accounting Standards (United
Kingdom Generally Accepted Accounting Practice).
Company Law requires the Trustees to prepare financial ststements for each financial
year that give a true and fair view of the state of affairs of the charitable company and
of the incoming resources and application of resources, including the income and
expenditure of the company for that period.
In preparing these financial statements, the Trustees are required to:
select suitable accounting pollcles and then apply them consistently;
observe the methods and principles in the Charities SORP.
make judgements and accounting estimates that are reasonable and prudent;
state whether applicable accounting standards have been followed, subject to any
material departures disclosed and explained in the flnancial statements;
prepare the financial statements on the going concern basis unless it is
Inappropriate to presume that the charity will continue in business.
The Trustees are responsible for keeping adequate accounting records that disclose with
reasonable accuracy at any time, the financlal position of the charitable company and
enable them to ensure that the financial statements comply with the Companies Act
2006. They are also responsible for safeguarding the assets of the charitable company
and hence for taking reasonable steps for the prevention and detectlon of fraud and
other irregularities.
In so far as the Trustees are aware:
there is no relevant audit information of whlch the charitable company's audltor Is
unaware; and
Page 24

VETERANS AID
TRUSTEES, REPORT (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Statement of Trustees, responsibilities (continued)
the Trustees have taken all steps that they ought to have taken to make
themselves aware of any relevant audit information and to establish that the
auditor is aware of that information.
The Trustees are responsible for the maintenance and integrity of the corporate and
financial information included on the charitable company's website. Legislation in the
United Kingdom governing the preparation and dissemination of financial statements
may differ from legislation in other jurisdictions.
Thls report was prepared under the special provisions of Part 15 of the Companles Act
2006 relating to small companies
Auditors
A resolution proposlng the re-appointment of Saffery LLP will be put to the Annual
General Meeting in April 2026.
Approved by the Trustees on 30th April 2026 and slgned on their behalf by
is MBE OL DL
Chair
Trustees
30th April 2026
G J Holbourn FCA FCCA DChA
Trustee
30th April 2026
Page 25

VETERANS AID
INDEPENDENT AUDITORS. REPORT TO THE MEMBERS
Oplnlon
We have audited the financial statements of Veterans Aid for the year ended 30
September 2025 whlch comprise the Statement of Financial Activities, the Balance Sheet,
the Statement of Cash Flows and the notes to the financial statements, Including
summary of significant accounting policies. The financSal reportlng framework that has
been applied in their preparation Is applicable law and United Kingdom Accounting
standards, including Financial Reporting Standard 102, the Financial Reporting Standard
applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted
Accounting Practice).
In our opinion the financial statements..
give a true and fair view of the charitable company's state of affairs as at 30
September 2025 and of its incomlng resources and application of resources, including
Its Income and expenditure, for the year then ended;
have been properly prepared in accordance with Unlted Klngdom Generally Accepted
Accounting Practice; and
have been prepared In accordance with the Companies Art 2006.
Basis for oplnlon
We conducted our audit in accordance with International Standards on Auditing (UK)
(ISAS (UK)) and applicable law. Our responsibilities under those standards are further
described in the Auditor's responslbilities for the audit of the financial statements section
of our report. We are independent of the charitable company in accordance with the
ethical requirements that are relevant to our audit of the financial statements in the UK,
including the FRC'S Ethical Standard, and we have fulfilled our other ethical
responsibilities in accordance with these requirements. We belleve that the audit
evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the trustees, use of the
golng concern basis of accounting in the preparation of the financial statements is
appropriate.
Based on the work we have performed, we have not identified any material uncertainties
relating to events or conditions that, Indlvidually or collectively, may cast significant
doubt on the charitable company's ability to continue as a going concern for a perlod of
at least twelve months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the trustees with respect to going concem
are described in the relevant sections of this report.
Other informatlon
The trustees are responsible for the other information. The other information comprises
the information included in the annual report, other than the financial statements and
our auditor's report thereon, Our opinlon on the financial statements does not cover the
other information and, except to the extent otherwise explicitly stated in our report, we
do not express any form of assurance conclusion thereon.
Page 26

VETERANS AID
INDEPENDENT AUDITORS. REPORT TO THE MEMBERS (continued)
Other informatlon (continued)
Our responsibility is to read the other information and, in doing so, consider whether the
other information is materially inconsistent with the financial statements or our
knowledge obtained in the course of the audit or otherwise appears to be materially
misstated. If we Identify such material inconsistencles or apparent material
misstatements, we are required to determine whether this gives rise to a material
misstatement in the financial statements themselves. If, based on the work we have
performed, we conclude that there is a material mis&tatement of this other information
we are required to report that fatt.
We have nothing to report in thi5 regard.
Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit:
the information given in the Trustees, Report which includes the Direttors, Report for
the financial year for which the financial statements are prepared is conslstent with
the financial statements; and
the Trustees, Report which includes the Directors, Report has been prepared in
accordance with applicable legal requirements.
Matters on which we are required to report by exception
In the light of the knowledge and understanding of the charitable company and its
environment obtained in the course of the audit, we have not identified material
misstatements in the Trustees. Report.
We have nothing to report in respect of the following matters where the Companies Act
2006 requires us to report to you if, in our opinion:
adequate accountlng records have not been kept, or returns adequate for our audlt
have not been received from branches not visited by us; or
the financlal statements are not in agreement with the accounting records and
returns; or
certain disclosures of trustees, remuneratlon specified by law are not made; or
we have not received all the information and explanations we require for our audit;
or
the trustees were not entitled to prepare the financial statements in accordance with
the small companies. regime and to take advantage of the small companies
exemption from preparing a Strategic Report and in preparing the Trustees. Report.
Responsibilities of trustees
As explained more fully in the Trustees, Responsibilities Statement, the trustees (who
are also dlrettors of the charitable company for the purposes of company law) are
responsible for the preparation of the financial statements and for being satlsfied that
they give a true and fair vlew, and for such internal control as the trustees determine is
necessary to enable the preparation of financial statements that are free from material
mlsstatement, whether due to fraud or error.
Page 27

VETERANS AID
INDEPENDENT AUDITORS. REPORT TO THE MEMBERS (continued)
Responsibilities of trustees (continued)
In preparing the financial statements, the trustees are responsible for assesslng the
charitable company's ability to continue as a going concern, di5closingA as applicable,
matters related to going concern and using the going concern basis of accounting unless
the trustees either intend to Ilquldate the charltable company or to cease operations, or
have no realistic alternative to do so.
Auditor's responsibilities for the audit of the financlal statements
We have been appolnted as auditors under the Companies Act 2006 and report in
accordance wlth regulations made under that Act.
Our objectives are to obtain reasonable assurance about whether the financial
statements a5 a whole are free from materlal mlsstatement, whether due to fraud or
error, and to issue an auditor's report that includes our opinion. Reasonable assurance
Is a hlgh level of assurance, but is not a guarantee that an audit conducted in accordance
with ISAS (UK) will always detect a material misstatement when it exists. Misstatements
can arise from fraud or error and are considered material if, individually or in the
aggregate, they could reasonably be experted to influence the economic decisions of
users taken on the basis of these financial statements.
Irregularities, including fraud, are instances of non-compllance wlth laws and
regulatlons. We design procedures in line with our responsibilities, outlined above, to
detect material misstatements in respect of irregularities, including fraud. The specific
procedures for this engagement and the extent to which these are capable of detecting
irregularities, including fraud are detailed below.
Identifying and assessing risks related to irregularities:
We assessed the susceptibility of the charitable company's financial statements to
material misstatement and how fraud might occur, including through discussions with
the trustees, discussions within our audit team plannlng meeting, updating our record of
internal controls and ensuring these controls operated as intended. We evaluated
posslble incentives and opportunities for fraudulent manipulation of the financial
statements. We identified laws and regulations that are of significance in the context of
the charitable company by discussions wlth trustees and updating our understanding of
the sector in which the charitable company operates.
Laws and regulations of direct significance in the context of the charltable company
include The Companies Act 2006, and guidance issued by the Charity Commission for
England and Wales.
Audit response to risks identified..
We considered the extent of compliance with these laws and regulations as part of our
audit procedures on the related financial statement items including a review of financial
statement disclosures. We reviewed the charitable company's records of breaches of
laws and regulations, minutes of meetings and correspondence with relevant authorities
to identify potential material rnlsstatements arising. We discussed the charitable
company's policies and procedures for compliance with laws and regulations with
members of management responsible for compliance.
Page 28

VETERANS AID
INDEPENDENT AUDITORS. REPORT TO THE MEMBERS (continued}
Auditor's responslbilities for the audit of the financlal statements (continued)
During the planning meeting with the audit team, the engagement partner drew
attention to the key areas which might involve non-compliance with laws and regulations
or fraud. We enquired of management whether they were aware of any instances of non-
compliance with laws and regulations or knowledge of any actual, suspected or alleged
fraud. We addressed the risk of fraud through management override of controls by
testing the appropriateness of journal entries and Identifying any significant transactions
that were unusual or outside the normal course of business. We assessed whether
judgements made in making accounting estimates gave rise to a possible indication of
management bias. At the completion stage of the audit, the engagement partner's revlew
included ensuring that the team had approached their work with appropriate professional
scepticism and thus the capacity to identify non-compliance with laws and regulations
and fraud.
There are inherent limitations in the audit procedures descrlbed above and the further
removed non-compliance with laws and regulations is from the events and transactions
reflected in the financial statements, the less Ilkely we would become aware of it, Also,
the rlsk of not detecting a material misstatement due to fraud is higher than the risk of
not detecting one resulting from error, as fraud may involve deliberate concealment by,
for example, forgery or intentional misrepresentations, or through collusion.
A further description of our responsibilities is available on the Financial Reporting
Council's website at: w
udi
rsr
of our audltor's report.
ibilities. This description forms part
Use of our report
This report is made solely to the charitable company's members, as a body, In
accordance with Chapter 3 of Part 16 of the Companies Att 2006. Our audit work has
been undertaken so that we might state to the charitable company's members those
matters we are required to state to them in an auditor's report and for no other purpose.
To the fullest extent permltted by law, we do not accept or assume responsibility to
anyone other than the charitable company and the charitable company's members as a
body, for our audit work, for this report, or for the opinions we have formed.
Helen Wilkie (Senlor Statutory Auditor)
For and on behalf of
Saffery LLP
71 Queen Victoria Street
London
EC4V 4BE
Statutory Auditors
..2026
Saffery LLP Is ellgible to act as an auditor in ternis of settion 1212 of the Companies Act
2006
Page 29

roo)
tON
mmm
J r
mror
iov)L
oth¢J¢
£c£

VETERANS AID
BALANCE SHEET
AS AT 30 SEPTEMBER 2025
Not•
2025
2024
Flxed assets
Tangible fixed assets
Investments
8.757.407
1,233,484
8,802,873
1,093,027
9,990.891
9,895,900
Current assets
Stock
Debtors
Cash at bank and in hand
10,169
163.269
167,051
5.413
162, 132
279,939
io
340.489
447,484
Current Ilabllltles
Creditors: Amounts falling due
in less than one year
li
(112,021)
(120,0121
Net current assets
228,468
327,472
Net Jssets
10 219 359
10 223 372
Fund$
Property Funds..
Permanent Endowment
Restrirted fvnd5
12
13
2,640,000
5.913.600
2,640,000
6,036,800
Revenue Funds..
Restricted fvnds
General funds
(includNng revaluation reserve of
£263,734 (2024.. £295.403))
13
1,123
16,432
1,664,636
1,530,140
Total funds
14
10 219 359
10 223 372
The notes on pages 33 to 49 form part of these financial statements.
The financial statements were approved by the trustees on
behalf by
and slgned on thelr
G J Holbourn
Trustee
Company Nurnber 45H532
Page 31

VETERANS AID
STATEMENT OF CASH FLOWS
FOR THe YEAR ENDED 30 SEPTEMBER 2025
Note
Met cash provlded by/(used in) operatlng •ctlvities
22
105 296
Cash flows f
m Investln artivltles
Dlvldends and interest from Investments
Purthase of property, plant and equipment
PrO￿ed5 from sale of Investments
Jrchase of investments
32,938
(136,1581
249,732
(380,272)
26,589
(47,768)
354,913
(358,010)
Net cash (used in)/provided by Investing activities
(233,760)
(24,276)
Net {deC￿aSe)/1ncrease In cash & cash equivalents
128 464
255 981
Cash and cash equivalents at the beglnnlng of the year
Cash and eash equivalents at end of the year
322 355
193,891
23,24
322,355
The notes on pages 33 to 49 form part of these financial statements.
Page 32

VETERANS AID
NOTES TO THE FINANCIAL STATEMENTS
AS AT 30 SEPTEMBER 2025
Accountlng polleles
Accounting convention
Veteran5 Aid is a registered charity in England and Wales {no. 10953081 and a company limited by
guarantee registered In England and Wales (company number 4544532). Details of its registered
office are provlded on page 2.
These accounts have been prepared under the historical c05t convention. a5 modified by the inclusion
of fixed asset investments at market value, w5th Item5 recognlsed at cost or transaction value unless
other*4ise stated in the relevant notes to these accounts. The accounts have been p￿pared in
accordance with the Companies Act 2006 and the 'Statement of Recommended Prartlce.. Accountlng
and Reporting by Charities preparing their accounts In accordance with the Financlal Reporting
Standard applicable in the UK and Republic of Ireland IFRS 102). and the Charities Act 2011.
The accounts are prepared In stertlng, which Is the funttional cuffency of the Charity. Monetary
amount5 In these flnanclal statements are rounded to the nea￿st £.
The Charity con5tltutes a publlc benefit entity as defined by FRS 102.
Golng concern
At the time of approving the finanaal statements, the trustees have a reasonable expectstion that
the Charity has adequate resources to continue in operational existence for the foreseeable future.
Thus, the trustees continue to adopt the going concem basis of atcounting in preparing the financial
statements.
Income
All income is accounted for as soon as the charity has entitlement to the income and there is the
probability of receipt and the amount is quantbfiable.
All incoming resources are recogni5ed on a receivable basis and Included In the flnanclal
statements gross, i.e. before taking account of any associated expendlture.
Allocatlon of Costs
Premises ané assoclated costs relating to the runnlng of Head Office (whlch indudes the London
Relief Centre} are allocated betv4een the various expenditure headings in the SOFA on the basis of
the salaries of stsff at head office and the estimated time spent by each member of head office staff
under each heading.
Costs of ralslng funds
Expenses are included as costs of raising funds if they can be directly related to a source of the
charity's income or are for publicity intended to raise the profile of the charity.
Charltable actlvltles
The charity has identified two charitable activities through which it achieves its charitable objertive5-
1.6.1 Accommodation and support for Veterans crisls
The charity runs New Belvedere House for homeless Veterans In the East End of London and provides
funding to assist the residents in turning thelr Ilves around.
1.6.2 Detox rehabilitèts'on and emergency care for Veterans in crisis
The charity'5 London Rellef Centre in Victoria, Central London. provides a drop-ln centre where
Veterans In Crisis are given counselllng and provSded wlth short-term overnight accommodation
whlle their needs are assessed.
Governance costs
Governance costs include all costs of maintaining the charity as a legal entlty Includlng audlt fees,
costs of trustees. meetings, costs of complying with statutory requirements, and staff costs Incurred
in connection with meeting these requirements.
Page 33

VETERANS AID
NOTES TO THE FINANCIAL sfATEMENTS (continued)
AS AT 30 SEPTEMBER 2025
Accountino policies (continued)
Tangible fixed assets and depreclatlon
Tangible fixed assets, except freehold land, a￿ stated at C05t or valuation less accumulated
depreciation. Deprecbatltsn is provided at rates calculated to write off the cost or valuation less
estlmated residual value of each asset over Its expected useful life, as follows..
Freehold bulldlngs
Fittings and Equipment
over fifty years straight-line
over three years straight-llne
No depreciation Is charged on land.
Items purchased are tapitalised where their cost is above £100 and they are expetted to have an
ongoing use In the charity's operations. Purchases costing less than tttls are tharged to expenditure
in the Statement of Financlal Attlvitles In the year of purchase.
A professlonal valuatlon of the freehold land and buildings was undertaken at 30th September 2023
and the accounts reflect this figure (see Note 7). It Is intended that a valuation will take place every
five years, the next valuatlon belng due Sn September 2028. The Charity reviews annually whether
interim valuations should be Ltndertoken to ensure the value remains materially correct.
Investments
Fixed asset investments are valued at the current market value at the balance sheet date. Any
Un￿alIsed gains or losses are creditedlcharged to the Statement of Flnanclal Artivitles. Realised
gains or losses on disposal of investments are included in the Statement of Flnanclal Actbvities as
they arise {see Note 8).
1.10 Stock
Stock comprises gooijs for resale and Is valued at the lower of c05t or net realisable value (see Note
91.
1.11 Penslon costs
The Charity contrSbutes to a defined contribution scheme. The pension costs chargeil In the SOFA
are the costs relating to the defined contribution scheme and are charged to the SOFA when they
are incurred. (see Note 26).
1.12 Perrnanent Endowment
The Permanent Endowment relates to the East Sussex property glfted to the charity. Part of this
property, Hollenden House, was sold In 2005 and the proceeds invested: the remainder of the
property. Whltworth House, was sold in 2009 and the fund5 placed on deposit. Following a review of
the temis of the endowment. the trustees have determined that its primary purpose was for
investment in real estate to be held by the charity, antl that this is represented by the freehold land
at New Belvedere House (see Note 12}-
1.13 Restricted funds
Restricted funds are those received which are eamiarked for a specific Purpose by the donors.
Expenditure which meets the criteria specified is allocated directly to the fund. {see Note 13)
1.14 Unrestrlcted funds
Funds received or generated for the objects of the charity without a further specified purpose are
treated as unrestricted funds.
The balance in the General Fund at 30 September 2025 represents an estlmated nlne months
operating costs (see Note 14).
Page 34

VETERANS AID
NOTES TO THE FINANCIAL sfATEMENTS (contlnued)
AS AT 30 SEPTEMBER 2025
A¢countrng policies (continued)
1.15 RevaluatiOll5
Investments are revalued to market value as at 30 September 2025 and the gain or loss Is shown
on the SOFA as a separate Stem not forming part of the incoming/{outgoing) resour￿5 as the
trustees feel that including unreallsed gains or losses would not show a true and fair view of the
charity's attlvlties during the year.
1.16 Flnancial instruments
The charity has Tinaneièl assets and Ilabilities of a kind that qualify as baslc financial instruments.
Basic financial instruments are recognised Initially in the accounts at transartion price, including any
transaction costs. At the end of each accountlng period, basic financial instruments are ￿cOgnised
at amortised cost.
1.17 Crftl￿l estlmate and Judgements and key sources of estlmation uncertainty
In the application of the Charity's accounting pollcles, the trustees are required to make judgements.
estimates and assumptions about the carrying amount of assets and Ilabllities that are not readily
apparent from other sources. The estimates and associated a55umptions are based on historical
experien￿ and other fartors that are considered to be relevant. Attual results may differ from these
estimates.
The estimates and underlying assumptions are reviewed on an ongolng basls. Revisions io
ccounting estimates are recognised In the period in which the estimate is revised where the revi5i0n
affects only that period, or in the perlod of the revision and future periods where the revision affetts
both current and future period5.
Carrying value of New Belvedere House
The Trustees make judgement5 and estimates In applying the Charity's accounting policies that affect
the carrylng value of land and buildings, In particular New Belvedere House.
The property is carrie(i at valuation, based on the most recent external professional valuation
undertaken in September 2023, with the land treated as permanent endowment and the buildings
depreclated over their estimated useful economic life. In the period since the last valuation, the
Trustees have considered whether any events or changes in circumstances indicate that the carrying
value may be materially misstated. 8ased on thls review, the Trustees concluded that there were no
indicators of material impairment or material change in value at the balance sheet date.
Depreciation of the buildings is based on the Trustees, estimates of useful economic life and residual
valLFe, currently assumed to be 50 years and nil respectively. These assumptions are revlewed
annually. Changes to these estimates could result in a material adjustment to the depreciatlon
charye and carrying value in future periods.
1.18 Comparative statements
Under charity accounting requlrement5, comparatlve statements for the preceding year are requlred
for a number of the notes to the accounts, specifically notes 2, 12, 13, 14 and 15, and these are
shown below the informatlon for 2025 In each note.
Page 35

VETERANS AID
NOTES TO THE FINANCIAL sfATEMENTS (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Resourees expénded
2025
Dlrect Expenses
Staff
Other
Support Costs
Staff
Total 2025
Other
Ralslng Funds
Fundraising costs
Investment management cost5
Cost of goods sold
10,040
12,590
93,830
31,454
135,324
12,590
1,071
1,071
Charltable Artlvltles
Accommodation and support for
homeless veterans
Rehabilitation and emergency
care for homeless veterans
357,339
286,756
121,531
204,285
969,911
285,549
617,867
201,280
1,104,696
357.339 594,935
833,228
438,090
2,223,592
2024
Direct Expenses
Staff
Other
Support Costg
Staff
Total 2024
Oth•r
Ralslng Funds
Fundraislng Costs
Investment management costs
Cost of goods sold
9,481
12,383
86,072
27,727
123,280
12,383
4,221
4,221
Charitable Actlvltles
Accommodatlon and stjpport for
homeless veterans
Rehabilitation and emergency
care for homeless veterans
340.228
244.217
113,293
201,578
899,316
290,092
561.934
187.784
1,039,810
Oth•r
TPT (Pensions Trust) scheme
wlthdrawal charge (see note 26)
33,378
33,378
340.228 556,173
761.299
454.688
2.112,388
Page 36

VFfERANS AID
NOTES TO THE FINANCIAL sfATEMENTS {continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Resources expended (continued)
2025
2024
Total resources expended are stated after
charging
DeprecSation (see notes 1.8 and 7)
Auditors remuneratio
Amounts payable under operating leases
181,624
25,198
102 478
186,459
22,385
102 378
Governance (included in Support Costs
above)
Audlt fees
Trustee expenses
Staff Costs allocation
Office Costs allocation
Other
25,198
1,133
27,072
8.023
365
22,385
339
26,351
7.670
583
Page 37

vFrERANS AID
NOTES TO THE FINANCIAL sfATEMENTS (contlnued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
staff costs
2025
2024
Wages and salaries
Social security
Pension costs
950,413
103,085
57,644
857,534
90,022
60,818
1.111,142
1,008,374
other staff costs
1 190 567
1 102 246
One member of staff was made redundant during the year and £40.640 redundancy pay was pald out
12024: none).
Average number of staff:
2025
Numbar
2024
Numb•r
The average number of staff, based on average head count,
during the year was
NBH staff and care workers
Administration
16
16
The number of employees whose emoluments (salaries,
wages and benefits in kind) fell wlthin the following bands:
£60,000 to £69.999
£70,000 to £79,999
£90,000 to £99,999
2025
2024
The total remuneratlon of key manègement personnel, who
comprbse the CEO and the New Belvedere House Manager was
185 271
179 829
Donatlons In Kind
2025
2024
Donations in Kind
275
275
3,311
Organisations and individuals donated food and other items totalling £275 (2024.'3,311) during the
year (note 13).
Page 38

VETERANS AID
NOTES TO THE FINANCIAL sfATEMENTS (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Tru$tee$
No trustees recelved any remuneratbon In the current or preceding year. Expenses totalllng £1, 133
{2024: £339) were reimbursed to l (2024.. 1) trustee in re5pett of travel and accommodation
expenses when attending meetings and fundraising events, and no expenses (2024: £nlll were
Incurred in connection with a venue for a trustee5' meetlng.
No donations (2024.. £3k) were recelved from trustees during the year.
Corporation tax
As a registered charity Veteran5 Ald is not subjett to corporatlon tsx on fits wholly charitable activities.
Tangibl¢ Ilxed assets
Freehold
land
nd
bulldlngs
Flttlngs and
Equlpment
Total
2025
Cost
At l Ottober 2024
Additions
At 30 September 2025
Depreciatlon
At l October 2024
Charge for the year
At 30 September 2025
8,800.000
938.439
136 158
1 074 597
9,738,439
136 158
9 874 597
8 800 000
123,200
123 200
246 400
812.366
935,566
181 624
1 117 190
870 790
Net Book value
At l October 2024
8 676 800
126 073
8 802 873
At 30 September 2025
8 553 600
203 807
8 757 407
All flxed assets are used for charitable purpose5.
In the year ended 30 September 2023 a professional valuation of the New Belvedere House/Old
Rertory freehold premise5 in 5tepney was carried out by Mlchael Rogers LLP. Chartered Surveyors.
Thi5 placed an open market value on the premises of £8,800,000 which is reflected in these
accounts. The hlstorical cost of the land and buildlngs is £9,273.653. See Note 1.8.
The charfty had no capital commltment5 at 30 September 2025 {2024 .' nil).
Page 39

VEfERANS AID
NOTES TO THE FINANCIAL sfATEMENTS (continue(J)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Investments
2025
2024
Quoted securities - UK
Quoted securities - Overseas
451,235
754,625
365,060
684.759
1.205.860
1.049,819
Envestment In sub5i¢Jiary
Accrued interest on fixed-interest investments
Cash balances
781
26.841
790
42,416
Total
1 233 484
1 093 027
Listed
undertaking5
Total
2025
Total
2024
Subsldlary
Quotedlunquoted securltles..
Market value at i October 2024
Addltlons at cost
Disposal at market value
brought forward
Unrealised gains
Market value at
30 September 2025
1,049,819
380,272
1.049.821
380.273
964,922
358.010
(231,596)
7,365
(231,596)
7,365
(344,873)
71.762
1,205,860
1.205,862
1,049.821
2025
2024
Investment income Is made up of-
Bank Interest
Dividends
Accrued interest on fixed interest investments
7,268
24.879
780
6,094
20,495
791
32.927
27,380
The Snve5trnent in subsidiary represents the charitable company's holding in its wholly-owned
subsidiaryi Veterans Ald (Services) Ltd. company registration number 06096959. The subsidiary
company has not commenced tradlng and remained dormant throughout the year: it's aggregate
capital and ￿ServeS at 30 September 2025 were £2.
Veterans also has two subsldSary charities, Hollenden House Icharoty number 1095308-1) and New
Belvedere House11095308-2) which have remained dormant throughout the year and have no assets.
Under a uniting dSrectlon Issued by the Charity Commisslon dated 3 June 2003. these subsidiary
harities are not required to prepare separate accounts.
Page 40

VETERANS AID
NOTES TO THE FINAP4CIAL sfATEMENTS (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
2025
2024
Clothing stock
Christmas cards stock
Niscellaneous stock
7.765
918
1,486
2,785
1,239
1,389
5,413
10,169
io
Debtors
2025
2024
Rent and housirbg benefits
Prepayments
other debtors
40,474
68,987
53,808
163,269
49,244
67.047
45,841
162.132
li
Credltors falling due in less than one year
2025
2024
Trade creditors
Accruals
other eredltors
47,200
26,692
38,129
20,612
29,776
36,246
33,378
120,012
TPT IPensions Trust) scheme withdrawal tharye (see note 261
112,021
12
Pernianent Endowment
Thls fund of £2,640,000 (2024.. £2,640,000) is represented by the value of the freehold land In
Stepney occupied by New Belvedere House. This fund's prfmary purpose is investment in real estate
to be held by the charity. See note 1. 12 for further details.
Page 41

VETERANS AID
NOTES TO THE FINANCIAL sfATEMENTS (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
13
Restricted funds
Reallsed
and
Unreallsed
Galn$
{Losses)
Ati
Octob•r
2024
At30
September
2025
Outgoing
Resources
Income
New Belvedere House
Development fund
Property Funds
6 036 800
6 036 800
5 913 600
5 913 600
123 200
b Not Forgotten Association
(donation In kind)
c Grants for indlviduals
d Move-on costs
e Clothing
f substan￿ mlsuse
175
59,767
(175)
(59,767)
18,889)
13,478)
(ioo,000)
8,889
4,411
loo,000
933
g Other donations in kind
h Employment Preparation &
Training
Support for Westminster
homeless
loo
(ioo)
3,854
(3,854)
3,689
6,250
(9,939)
j Aftercare Fundlng Programme
k Accommodation, Detox and
counselling
l National Lottery Rapld
Counselling Response
m Fire Alarm upgrade
n NBH Residents dinner5
o Sensory Garden Projert
Revenue Funds
46,550
146,550)
25.000
{25.000)
151,520
12,500
9,000
(151,520)
(12,500)
(9,000)
190
420 272
435 581
6.053.232
420,272
{558,781)
5,914,723
Funds for the purchase and development of New Belv•dern House (Property Funds)."
The New Belvedere House Development Fun(i represents monies raised for the purchase and
refurblshment of New Belvedere House {NBH) between 1973 and 2018. NBH is an integral part of
the charfty's operatlons and long-term plans, and it is therefore felt that it Is appropriate to show Its
value as a single consolidated fund including the varlous phases of its purchase and development.
In the event of NBH being 501di grants from the GLA (£155,865) and Housing Association (£400.000)
may become repayable. See Note 19.
Funds for operatlonal expenses (Revenue Funds)..
b. A donatlon In kind from the Not Forgotten Association of a TV licence for New Belvedere House
Grants for Indlviduals represents monie5 provided for assistance to individual cllents and spent by
Veteran5 Aid on thelr need5 durlng the year.
d. Grant from the Nationwide towards client move-on costs
e. A grant from the Hedley Foundation for clothing
A grant from the Sackler Trust for the Substance Mlsuse programme
g. Donatlons In klnd clothlng & toiletries from one donor
h. Grants to help clients with training leading to employment
Page 42

VETERANS AID
NOTES TO THE FINANCIAL STATEMÈNTS (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
13
Restrlcted funds (continued)
Funds for operatlonal expenses (R•venue Funds)(contlnued).'
A grant from the City of Westminster Charitable Trust to help the homeless in Westminster
A grant from Gamble Aware to provide afterca￿ funding for clients with gambling addirtions
k. A grant fmm the Julia Rausing TnJst for accommodation. detox & counselling
A grant from the Natlonal Lottery to assist with rapid counselling response
m. A grant from the Hobson Charity towards the upgrade of the fire alam system at New Belvedere
House
n. Grants from supportlng trusts for Christmas & Easter dSnners for New Belvede￿ House residents
o. A grant frorn the B&Q Foundatlon towards the garden walls at New Belvedere House
Realised
Jnd
unreallsed
Galns
(Losses)
Ati
October
2023
At30
September
2024
2024
Income
Expendlture
New Belvedere House
Development fund
prO￿rtY Funds
6 160 000
6 160 000
6 036 800
6 036 800
b Not Forgotten Association
(donation in kind)
Grants for individuals
Move-on costs
NBH fixtures & fittbngs
Substance Misuse
other DonatSons in kind
Employment Preparation &
Training
Support for Westminster
homele5S
Aftercare Funding
Programme
k National Lottery Cost of
"ving Support
National Lottery Rapid
Counselling Response
Revenue Funds
170
85,033
50,000
25,000
loo,000
3,141
(170)
(85.033}
(41,1111
125,0001
(ioo.000)
13,141)
8,889
9,909
{6,055)
3.854
8,000
(4,311)
3,689
3,426
49,500
(52,926)
75,000
175.000)
470 698
467 600
6.173,335
470,698
{590.800)
6,OS3,232
Funds for th• purchaw and developmont of New 8•lvedere House (Property Funds)..
a. The New Belvedere House Development Fund represents monles ralsed for the purchase and
refurbishment of New Belvedere House (N8HI between 1973 and 2018. NBH 15 an integral part of
the charity's operations and long-term plans, and it IS therefo￿ felt that It is appropriate to show its
value as a single consolidated fund includlng the various phases of Its purchase and development.
In the event of NBH being sold, grants from the GLA (£155,865) and Housbng Association (£400.000)
may become repayable. See Note 19.
Page 43

VETERANS AID
NOTES TO THE FINANCIAL S7ATEMENTS (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
Funds lor operational expenses (Revenue Funds) Continued..
b. A donation in kind from the Not Forgotten Assoclatlon of a TV Ilcence for New 8elvedere House
Grants for individuals represents monies provided for assistance to individual clients and spent by
Veterans Ald on their needs during the year.
d. Grant from the Nationwide towards client move-on costs
e. Grant from the Edward G0511ng Foundation for NBH fixtures and fittings
A grant from the Sackler Trust for the Substance Misuse programme
Donations in klnd food, clothing etc.
from five donors
h. Grants to help clients with tralning leading to employment
A grant fmm the City of Westminster Charitable Trust to help the homeless In Westmlnster
A grant from Gamble Aware to provide aftercare fundlng for clients with gambling addlctlons
k. A grarit from the Natlonal Lottery to provide c05t of living support
A grant from the National Lottery to assist with rnpid counselling response
14
An)lysls of net assets between funds
New
Belvedere
House
Development
Fund
Rostrlcted
Revenue
funds
Hollenden
Endowment
Reserve
Unrestricted
funds
2025
Tangible fixed assets
Investments
Net current assets
203,807
1,233,484
227,345
5,913,600
2.640.000
8,757,407
1.233,484
228,468
1,123
1,664,636
1.123
5,913,600
2,640,000
10,219,359
New
Belvedere
House
Development
Fund
Restricted
Revenue
funds
Hollenden
Endowment
Reserve
Unrestrlcted
funds
2024
Tanglble flxed assets
Investments
Pension deficit
provision
Net current assets
126.073
1,093,027
6.036.800
2,640.000
8,802,873
1,093,027
311,040
16.432
327,472
1,530,140
16,432
6,036,800
2,640,000
10.223.372
Page 44

VETERANS AID
NOTES TO THE FINANCIAL sfATEMENTS (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
15
Revaluatlon reserves
2025
2024
Quoted securitie5
263,734
295,403
263,734
295,403
The revaluation reserves form part of unrestricted ftjnds In both years.
16
Commitment under operating leases
2025
Land and
bulldlngs
Total
2025
Due within one year
Between 2 and 5 year5
98,794
3,996
102,790
123 492
130 086
Land and
bulldlnqs
Other
Total
2024
Due within one year
Between 2 and 5 years
98,794
123 492
3.996
102,790
129 775
222 286
232 565
The premises at 27 Victoria Square are leased at a cost of £24,698 (including irrecoverable VAT) per
quarter. The lease was renewed on l January 2022 for a five year period.
Photocopiers are leased from CF Corporate Finance lendlng June 2027). A franklng machlne Is leased
from Pitney Bowes lending November 20261.
17
Related party transactlons
There were no related party transartfjons other than those referred to In note 5.
Legal ststus
The charlty Is a company Ilmited by guarantee. In the event of a winding up each member has
guaranteed to give a guarantee of not more than £10, At 30 September 2025, the totsl of these
guarantees was £40 (2024: £40).
Page 45

VETERANS AID
NOTES TO THE FINANCIAL STATEMENTS (continued)
FOR ThE YEAR ENDED 30 SEpfEMBER 2025
19
Contlngent liabllltle$
Several grants have been recelved in prior years to be used on the construttlon and maintenance of
the charity's New Belvedere House freehold premises, indudlng one from the former Greater London
Council (GLC). Full historfcal documentation of the terms of these grants does not exlst. If the
charity was to cease using these premises for charitsble purposes there is a possibility these grants
may become repayable. See Note 13.
The effects of such a repayment cannot be quantified and the Trustees have no plans to change the
use of these premises, and therefore they believe no further d15closu￿ Is needed in these financial
statement5.
20
Housing Corporatlon dlsclosurq
The Charity Is a Registered Provider of Social Housing, registered with the Homes and Communltle5
Agency in England (registration number LH0674). In preparing these accounts the Trustees have
considered whether the charlty ought to prepare its financial statements in accordance with Housing
SORP 2018- Statement of Recommended Practice for reglstered soclal housing providers {RSL
SORP). They censider the activitles of the charity to be much wider than the provision of social
housing and have considered the status of the occupants of New Belvedere House, who a
benefficlarle5 of the charity rather than tenants with rights under the Landlord and Tenant Act. They
have therefore concluded that it is m05t approprbate for the ¢harity to prepare its financlal statements
under the Charities SORP.
In addition prlvate reglstered providers of soclal houslng are required by sertlon 127 of the Housing
and Regeneration Att 2008 to comply wlth a dlrettlon of the Regulator of Soclal Houslng about the
preparatlon of their accounts
The Accounting Direction for registered providers of social
houslng. The Trustees have consldered the information that Is required by the Dlrection that is not
already in the accounts and have concluded that fvrther dlsclosure would not be useful to the users
of the account5 and therefore these accounts do not comply wlth the Accountlng Directlon for
registered provlders of social housing.
Page 46

VETERANS AID
NOTES TO THE FINANCIAL ￿ATEmENTs (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
21
Income from government grants
The charity was in receipt of amounts from national and local govemment sources as follows:
2025
2024
Revenue grant5 (credited to restrlcted funds)
Revenue grants {credlted to unrestricted funds)
6,250
76,983
83,233
84,983
84,983
22
Recondllation of net movement In funds to net Cash flow from operatlng actlvltles
Recondllatlon of net movement In funds to net osh flow
from operatlng actlvltles
2025
2024
Net {expenditure)/income
Depreciation charges
Investment income
Gain on Investments
{InC￿ase)/decrea5e in Stocks
(Increase)/decrease in debtors
(Decrease)/intreasÈ in creditors
movement in pension scheme provision
(4,013)
181,624
(32.927}
(25,501)
14.756)
{1.137)
(7,994)
205,121
186,459
(27,380)
(81,802}
1,677
{20.950)
20,032
12,900)
Net cash provided by operating artivi￿e5
105,296
280,257
23
Analysis of cash and Gish equlvalents
2025
2024
Cash in hand and at bank
Cash with Investment managers
Cash equlvalents - vouchers
166,933
26,841
117
279.609
42,416
330
Total cash and cash equlvalents
193,891
322,355
24
Analysig of changes in net debt
At l October
2024
279,609
42,416
330
At 30 September
2025
166,933
26,841
117
Cashflows
{112,676)
(15,575)
1213)
Cash at bank and in hand
Cash with investment manager5
Cash equivalents - vouchers
Total
322 355
193 891
Page 47

r4
Mmm
o(
> Lf> m
ttu

VETERANS AID
OTES TO THE FINANCIAL STATEMENTS (continued)
FOR THE YEAR ENDED 30 SEPTEMBER 2025
26
Penslon Plans
26. 1 The Pen51ons Trust
Veterans Aid formerfy partlcipatet1 In The Pension Trust {TPT)'5 Growth plan, 3 multl-employer
scheme.
On 30 September 2024 Veterans Ald gave notice to TPT Retirement Solutions of Its Intention to
wlthdraw from this penslon scheme. The exit charge of £33,378 was accrued in the accounts for the
year ending 30th September 2024 and paid in February 2025.
Veterans Ald is aware of future legal Judgements that mlght lead to an additional charge being levied.
At 30 September 2025 thls was not able to be quantified and so no provision 15 made for that charge
within these financial statements.
26.2 Royal London
26.2.1 Veterans Aid now offers a plan with Royal London to its employees,. at the balance sheet date there
were 14 active members (2024: 16).
26.2.2 Members paid contributlons at rates between 5% and 15% of gross salary durlng the accounting
period. Veterans Ald matched the members ¢ontrfbutions UP to a maximum of 10%.
26.3 other Schemes
26.3. 1 Veterans Aid permlts Its employees to contrlbute to alternative schemes If they opt to do so. As at
the balance Sheet date there were 2 {2024: 1) employees doing so.
Page 49