# 



## 

|CONTENTS||Page|
|---|---|---|
|Legal and administrative|information|1 —2|
|Chairman's<br>report on activity|||
|Chief executive's<br>report||4-5|
|Report ofthe trustees||6 —23|
|Independent<br>auditor's|report|24- 26|
|Statement<br>of financial|activities|27|
|Balance sheet||28|
|Statement ofcash flows||29|
|Notes to the accounts||30 —45|





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|The Trustees<br>who ser<br>Trustees<br>was signed <br>|ved during<br>the financial year and to the date <br> were as follows:|that the R|eport ofthe|
|---|---|---|---|
|Trustees|A G Wallis MBE OL DL (Chairman)|||
||Dr P Dyer BA (Hons)<br>MA DUniv (Kent)|FBIPP FIOD ACII||
||(Deputy<br>Chairman,<br>Chairman<br>ofthe Business Strategy|||
||Committee)|||
||R P Clinton<br>BEM FCSI FCT (Honorary<br>Treasurer),<br>Member of<br>the Business Strategy Committee<br>(passed away on 6'" May|||
||2020)|||
||Colonel<br>Chffistopher<br>MacKenzie-Beevor<br>Treasurer,<br>appointed<br>on 7'" May 2020)|CBE LVO|(Honorary|
||Field Marshal The Lord Walker of Aldringham<br>GCB, CMG,|||
||CBE, DL|||
||G J Holbourn<br>FCA FCCA DChA (Member|ofthe Business||
||Strategy Committee)|||
||Air Chief Marshal<br>Sir Stephen<br>John<br>Hillier GCB CBE DFC MA|||
|Management|Wg Cdr Dr Hugh<br>Milroy OBE BTh MA PhD DCL (h.c.) (Chief<br>Executive,<br>Member ofthe Business Strategy Committee)|||
||Natalia<br>Dabrowska<br>BA PgDip (Company|Secretary|and Head|
||ofAdministration)|||
||Richard Greenhough<br>BCom ACMA (Head of Financial|||
||Services)|||
||Pat O'Connor<br>MBE (NBH Manager)|||
||Dorothy Jones Dip Eng Law (Open)<br>MCIM MCIOF||(Head of|
||Fundraising)|||
|Advisors|Lt Col Ian Palmer,<br>Professor of Military|Psychiatry|(Honorary|
||Psychiatric<br>Advisor)|||
||Robert Emmet<br>FCA (Honorary<br>Compliance<br>Advisor)|||
||Amanda<br>Lennon, Solicitor (England<br>S.Wales) FCIPD|||
||LLB (Hons) (Principal<br>HR Advisor)|||
|Legal Advisers|Dentons|||
||1 Fleet Place|||
||London<br>EC4M 7WS|||
|Auditors|Saffery Champness<br>LLP|||
||Chartered<br>Accountants|||
||71Queen Victoria Street|||
||London<br>EC4V 4BE|||





## 

|Investment<br>Managers<br>LStockbrokers|Investment<br>Managers<br>LStockbrokers|Investment<br>Managers<br>LStockbrokers|Investment<br>Managers<br>LStockbrokers|S lk TAsset Management<br>42-45 Market Street,||LLP|||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|||||Stockport,<br>Cheshire<br>SK6|7AA||||||||||||
|Bankers||||HSBC Bank|||||||||||||
|||||60 Queen Victoria Street|||||||||||||
|||||London<br>EC4N 4TR|||||||||||||
|||||Lloyds TSB|||||||||||||
|||||1 Butler Place|||||||||||||
|||||London SW1H OPR|||||||||||||
|||||Clydesdale<br>Bank PLC|||||||||||||
|||||35 Regent Street|||||||||||||
|||||London SWly 4ND|||||||||||||
|Registered||Office||27 Victoria Square|||||||||||||
|||||London SW1W ORB|||||||||||||
|Company||No||04544532|||||||||||||
|Charity|No|||1095308|||||||||||||
|Constitution||||Veterans<br>Aid is a registered||charity|and||a company||||limited|||by|
|||||guarantee,<br>registered<br>in||England.||It||is governed||||by||its|
|||||Memorandum<br>and Articles of Association<br>which<br>were <br>and adopted<br>by Special Resolution<br>on 3"April 2014.||||||||||revised|||
|Subsidiaries||||Veterans<br>Aid<br>(Services)<br>Ltd,<br>company<br>06096959,is a wholly-owned<br>subsidiary,||||||registration<br>number<br>currently<br>dormant.<br>It|||||||
|||||has not traded<br>during<br>the|year.||||||||||||
|||||Hollenden<br>House,<br>charity||number||1095308-1,|||||and||New||
|||||Belvedere<br>House,<br>charity||number|1095308-2,|||||are||wholly|||
|||||owned<br>subsidiary<br>charities,||currently|||dormant.||Neither||||has||
|||||traded<br>during<br>the year nor||holds any|assets at the|||||year-end.|||||
|||||Under<br>a uniting<br>direction<br>issued<br>by the <br>dated<br>3"' June<br>2003, these<br>subsidiary||||||Charity<br>Commission<br>charities<br>are<br>not|||||||
|||||required<br>to prepare<br>a separate<br>Annual||||||Report|and||Financial||||
|||||Statements.|||||||||||||
|Registered||Social||Veterans<br>Aid is registered|as a Social||Landlord<br>under||||||the||||
|Landlord||||reference<br>LH0674.|||||||||||||





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||||Note||2020||2019|
|---|---|---|---|---|---|---|---|
||||||E||E|
|Fixed assets||||||||
|Tangible fixed assets<br>Investments|||78||7,748,930<br>913,429||7,897,703<br>939,079|
||||||8,662,359||8,836,782|
|Current assets||||||||
|Stock<br>Debtors|||9<br>10|5,984<br>90,449||6,851<br>90,758||
|Cash at bank and|in|hand||172,962||57,603||
|||||269,395||155,212||
|Current liabilities||||||||
|Creditors:<br>Amounts||falling due||||||
|in less than one year|||11|(99,112)||(93,979)||
|Net current assets|||||170,283||61,233|
|Less: Pension deficit||provision|26||(35,556)||(42,553)|
|Net assets|||||8,797,086||8,855,462|
|Funds||||||||
|Property Funds:||||||||
|Permanent<br>Endowment<br>Restricted<br>funds|||12<br>13||2,512,053<br>5,191,629||2,512,053<br>5,299,788|
|Revenue Funds:||||||||
|Restricted<br>funds|||13||||2,703|
|General<br>funds|||||1,093,404||1,040,918|
|Totalfunds|||14||8,797,086||8,855,462|





## 

## 

|||||2020|2019|
|---|---|---|---|---|---|
||||Note|||
|Net cash provided<br>by operating|activities||22|100,070|126,947|
|Cash flows from investin<br>activities||||||
|Dividends,<br>interest and rents from|investments|||22,511|25,691|
|Purchase of property,<br>plant and equipment||||(12,177)|(35,835)|
|Proceeds from sale of investments||||244,108|231,208|
|Purchase of investments||||(256,391)|(250,208)|
|Net cash used in investing<br>activities||||(1,949)|(29,144)|
|Net (decrease)/increase<br>in cash &|cash equivalents|||98,122|97,803|
|Cash and cash equivalents<br>at the beginning||ofthe year||147,307|49,504|
|Cash and cash equivalents<br>at end ofthe||year|23,24|245,429|147,307|





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|||||Direct expenses|Direct expenses||Support costs|Support costs||Total|
|---|---|---|---|---|---|---|---|---|---|---|
|||||Staff|Other||Staff|Other||2020|
|||||||E|E||E|E|
|Raising Funds|||||||||||
|Fundraising|costs||||9,541||94,619|27,243||131,403|
|Investment|management||costs||5,749|||||5,749|
|Cost of goods sold||||||||1,038||1,038|
|Charitable|Activities||||||||||
|Accommodation<br>and support|||||||||||
|for homeless|veterans|||320,489|199,925||113,426|184,874||818,714|
|Rehabilitation<br>and <br>care for homeless||emergency<br>veterans|||339|604|456 346|136|141|932091|
|||||320 489|554|819|664391|349|296|1 888995|
|||||Direct expenses|||Support costs|||Total|
|||||Staff|Other||Staff|Other||2019|
|||||E|||E|||E|
|Raising Funds|||||||||||
|Fundraising|costs||||10,802||94,456|32,155||137,413|
|Investment|management||costs||4,718|||||4,718|
|Cost of goods sold||||||||1,571||1,571|
|Charitable|Activities||||||||||
|Accommodation<br>and support|||||||||||
|for homeless|veterans|||294,256|260,210||109,382|203,229||867,077|
|Rehabilitation|and|emergency|||||||||
|care for homeless||veterans|||326|256|439686|153|417|919359|
|||||294 256|601|986|643 524|390|372|1930 138|
|Total resources expended|||are stated after charging:||||||||
|||||||||2020||2019|
|||||||||E|||
|Depreciation|(see|note 1.8 and 7)||||||160,950||167,008|
|Auditors<br>remuneration||||||||16,320||16,860|
|Amounts<br>payable||under|operating|leases||||104,599||104,316|
|governance|(included||in Support Costs above)||||||||
|Audit fees||||||||16,320||16,860|
|Trustee expenses||||||||63||298|
|Staff Costs allocation||||||||24,611||22,524|
|Office Costs|allocation|||||||5,980||6,522|
|Other||||||||790||875|
|||||||||47,764||47,079|





## 

## 


## 

|Staff costs||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
|||||||||||2020|2019|
|||||||||||E|E|
|Wages and salaries||||||||||848,931|809,654|
|Social security||||||||||77,251|66,638|
|Pension costs||||||||||40,003|36,370|
|Pension deficit contributions||||||||||||
||||||||||966,185||912,662|
|Other staff costs||||||||||18695|25 118|
||||||||||984 880||937 780|
|One member<br>of staff|(2019:1) was provided|||on|full-time||secondment.|||This donation|in kind has|
|been valued<br>based<br>on the costs of a staff <br>(2019:E30,800) and social security costs|||member<br>undertaking<br>the same role. Salaries <br> of E3,150(2019:f3,200) for this secondee||||||||of E31,300<br> are included|
|in the above figures.||||||||||||
|Average<br>number ofstaff:||||||||||||
|||||||||||2020|2019|
|The average<br>number|ofstaff, based on average||||head|count,|||Number||Number|
|working<br>during<br>the|year was|||||||||||
|NBH staff and care workers||||||||||14|13|
|Administration||||||||||10|11|
|The number of employees||whose emoluments||(salaries,||||||||
|wages and benefits|in kind) fell within||the|following||bands:||||||
|E60,000 to E69,999||||||||||||
|E90,000 to f99,999||||||||||||
|During the year the pension <br>(2019:E12,196).||contributions|on behalf ofthese||||members||ofstaff amounted||to f12,270|
|||||||||||2020|2019|
||||||||||||E|
|The total remuneration<br>of key management||||personnel,||who||||||
|comprise the CEO and the||NBH Manager,|was||||||168712||167573|
|Donations<br>in Kind||||||||||||
||||||||||2020||2019|
|||||||||||E|E|
|Donations<br>in Kind||||||||||55 274|34 994|
|||||||||||55,274|34,994|



## 



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## 

## 

|angible fixed|asse|ts||||
|---|---|---|---|---|---|
||||Freehold|Fittings and|Total|
||||land|Equipment||
||||and|||
||||buildings|||
||||E|||
|Cost||||||
|At 1October 2019|||7,920,000|667,653|8,587,653|
|Additions||||12,177|12,177|
|Transfers||||||
|Revaluations||||||
|At 30September||2020|7 92D DQD|679030|8 59903D|
|Depreciation||||||
|At 1October 2019|||108,159|581,791|689,950|
|Charge for the year|||108,159|52,791|160,950|
|Write-back<br>on|revaluation|||||
|At 300 Dt|I|2020|216318|634 582|050 90Q|
|Net Bookvalue||||||
|At 30S Dt|1|2020|7 703682|45 248|7 740 930|
|At 3D 5 91|I|2019|7 811041|85 862|7 897 703|



## 

||The charity<br>h|ad the|follow|ing<br>capital com|mitments<br>at 30|September 2020:||
|---|---|---|---|---|---|---|---|
|||||||2020|2019|
|||||||E|6|
||Authorised,|contracted||but not provided|for|Nil|Nil|
|8|Investments|||||||
|||||||2020|2019|
|||||||E|6|
||Quoted securities||—UK|||426,610|500,050|
||Quoted securities||—Overseas|||4147349|3497324|
|||||||840,959|849,374|
||Investment|in subsidiary||||2|2|
||Cash balances|||||72,468|89,703|
||Total|||||913429|939079|





## 

## 


|||||||
|---|---|---|---|---|---|
|vestments<br>(continued)||||||
|||Subsidiary|Listed|Total|Total|
|||undertakingsf|investmentsf|2020f|2019f|
|Quoted/unquoted|securities:|||||
|Market value at 1|October 2019||849,374|849,376|788,410|
|Additions<br>at cost|||256,391|256,391|250,208|
|Disposal at market|value||(256,454)|(256,454)|(221,462)|
|brought<br>forward||||||
|Unrealised<br>(losses)/gains|||(8,352)|(8,352)|32,220|
|Market value at||||||
|30September 2020||2|840,959|840,961|849,376|
|Historic cost ofsecurities||||640,101|618,673|
|||||2020|2019f|
|Investment<br>income is made up of-||||||
|Bank interest||||318|395|
|Dividends||||22,193|24,166|
|||||22,511|24,561|



## 

||Stock|||||
|---|---|---|---|---|---|
|||||2020f|2019f|
||Clothing|stock||5,984|6,444|
||Christmas|cards|stock||407|
|||||5,984|6,851|
|10|Debtors|||||
|||||2020|2019f|
||Rent and|housing|benefits|18,918|16,149|
||Prepayments|||42,133|16,534|
||Other debtors|||29,398|58,075|
|||||90,449|90,758|





## 

|11|Creditors falling due in less than one year|2020|2019|
|---|---|---|---|
|||E|E|
||Trade creditors|28,733|52,045|
||Accruals|42,672|27,106|
||Other creditors|27,707|14,828|
|||99,112|93,979|



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|||||||||At 1|||At 30|
|---|---|---|---|---|---|---|---|---|---|---|---|
|||||||||October<br>2019f|Income<br>E|Expenditure|September<br>2020<br>E|
||N<br>8<br>I<br>d<br>H<br>Property Funds|D|I|p||tf|d|5 299 788<br>5 299788||~208 159<br>~IDS 159|5 191629<br>5 191629|
|b<br>c<br>d<br>e<br>f|Outreach<br>workers<br>(donation<br>in kind)<br>Not Forgotten<br>Association<br>(donation<br>in <br>Grants for individuals<br>Substance<br>Misuse<br>Other donations<br>in kind||||||kind)|2,703|34,450<br>158<br>54,534<br>50,000<br>20,666|(34,450)<br>(158)<br>(57,237)<br>(50,000)<br>(20,666)||
||Revenue Funds|||||||2 7D3|159808|~162511||
|||||||||5,302,491|159,808|(270,670)|5,191,629|
|||||||||At 1|||At 30|
|||||||||October<br>2018|Income|Expenditure|September<br>2019|
|||||||||E|E|E|E|
||N<br>~<br>I<br>4<br>H<br>Property Funds|~|I|p|tf||d|54D7 947<br>5407 947||~208 159<br>~208 159|5 299788<br>5 299 788|
|b|Outreach<br>workers|(donation||in kind)|||||40,228|(40,228)||
|c|Not Forgotten<br>Association||(donation|||in|kind)||155|(155)||
|d<br>e<br>f|Grants for individuals<br>Substance<br>Misuse<br>Other donations<br>in kind|||||||8,580|68,396<br>50,000<br>3,839|(65,693)<br>(50,000)<br>(12,419)|2,703|
||Tax advice||||||||14,000|(14,000)||
||Revenue Funds|||||||8580|176618|~282 495|2 7D3|
|||||||||5,416,527|176,618|(290,654)|5,302,491|



## 

## 

## 

## 



## 

## 

|Analy|sis of|net asse|ts between|funds|||||
|---|---|---|---|---|---|---|---|---|
|||||||New|||
|||||||Belvedere|||
|||||||House|Hollenden||
||||Unrestricted||Development<br>Endowment||||
|||||funds||Fund|Reserve|2020|
||||||E|E|E|E|
|Tangible fixed assets<br>Investments<br>Pension<br>deficit provision<br>Net current assets||||45,248<br>913,429<br>(35,556)<br>170,283||5,191,629|2,512,053|7,748,930<br>913,429<br>(35,556)<br>170,283|
|||||1,093,404||5,191,629|2,512,053|8,797,086|
|||||||New|||
|||||||Belvedere|||
|||||Grants for||House|Hollenden||
||||Unrestricted|individuals||Development|Endowment||
||||funds|||Fund|Reserve|2019|
|||||E|||E||
|Tangible fixed <br>Investments||assets|85,862<br>939,079|||5,299,788|2,512,053|7,897,703<br>939,079|
|Pension|deficit||||||||
|provision<br>Net current assets|||(42,553)<br>58,530||2,703|||(42,553)<br>61,233|
||||1,040,918||2,703|5,299,788|2,512,053|8,855,462|
|Revaluation||reserves|||||||
||||||||2020|2019|
||||||||E|E|
|Quoted securities|||||||200,858|230,701|
||||||||200,858|230,701|



## 



## 

## 

||Land and|Other|Total|
|---|---|---|---|
||buildings||2020|
||E||E|
|Due within one year<br>Between 2 and 5 years|15,402|3,892<br>4 033|19,294<br>4 033|
||15402|7 925|23 327|
||Land and|Other|Total|
||buildings||2019|
||F.||E|
|Due within one year<br>Between 2 and 5 years|98,794<br>15428|5,580<br>7 772|104,374<br>23 200|
||114222|13352|127574|



## 

## 

## 



## 

## 

## 




|23|Analysis ofcash and cash equivalents|||
|---|---|---|---|
|||2020|2019|
|||E|E|
||Cash in hand and at bank|172,737|57,274|
||Cash with investment<br>managers|72,467|89,703|
||Cash equivalents<br>-vouchers|225|330|
||Total cash and cash equivalents|245 425|147 357|
|24|Analysis ofchanges<br>in net debt|||



|||||At 1October<br>2019|Cashflowe|At 30September<br>2020|
|---|---|---|---|---|---|---|
|Cash|at bank and|in|hand|57,274|115,463|172,737|
|Cash|with investment||managers|89,703|(17,236)|72,467|
|Cash|equivalents|- vouchers||330|(105)|225|
|Total||||147307|98 122|245 429|





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## 

## 

|ontribu|<br>tions<br>to the scheme as follows:||||p|||
|---|---|---|---|---|---|---|---|
|Deficit|contributions|||||||
|From <br>2025:|1 April 2016 to 30 September|E12,945,440<br>annum|per|(payable<br>3%each|monthly<br> on 1st A|and increasing<br>ril|by|
|From <br>2028:|1 April 2016 to 30 September|E54,560<br>annum|per|(payable<br>3%each|monthly<br> on 1st A|and increasing<br>ril|by|





## 

## 

## 

|||||||2020|2019|
|---|---|---|---|---|---|---|---|
|||||||E|E|
|Provision at start <br>Unwinding<br>ofthe|of period<br> discount factor|(interest||expense)||42,553<br>377|59,644<br>981|
|Deficit contribution<br>Remeasurements|paid by Veterans<br>Aid <br>- impact of any change|||dudng<br>the year<br>in assumptions||(7,677)<br>303|(7,861)<br>863|
|Remeasurements|- amendments|to|the contribution||schedule||(11,074)|
|Provision at end of period||||||35,556|42,553|




## 

