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||||||||Page|
|---|---|---|---|---|---|---|---|
|Trustees'<br>annual<br>report (incorporating|||the|directors'|report)|||
|Independent<br>auditor's|report to|the members|||||27|
|Statement offinancial|activities|(including||income and expenditure||account)|31|
|Balance sheet|||||||32|
|Statement ofcash flows|||||||33|
|Notes to the financial|statements||||||34|





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|Senior management|team|Dan Skipper - Chief Executive|Dan Skipper - Chief Executive|Dan Skipper - Chief Executive||||||
|---|---|---|---|---|---|---|---|---|---|
|||Simon Mayes - Finance|and Governance||||Lead (resigned||April 2022)|
|||JoWillingham<br>- Information,<br>Advice|||&|Welfare Manager||||
|||Jeremy Goes - Corporate||Relationship||Manager||||
|||Rebecca Purling —Quality||Assurance||Lead (appointed||April 2022)||
|||Natasha Fan - Client Support Manager||||||||
|||Michael Barber - Health|&|Community||Support Manager||||
|||Jamie Price - Head ofOperations||||||||
|Patron||William Armstrong<br>OBE||||||||
|Auditor||Lovewell Blake LLP||||||||
|||Chartered<br>accountants|&|statutory|auditor|||||
|||Bankside 300||||||||
|||Peachman<br>Way||||||||
|||Broadland<br>Business Park||||||||
|||Norwich||||||||
|||NR7 OLB||||||||
|Bankers||National<br>Westminster<br>Bank pic||||||||
|||45 London Street||||||||
|||Norwich||||||||
|||Norfolk||||||||
|||NR2 1HX||||||||
|Honorary solicitors||Hatch Brenner||||||||
|||4Theatre Street||||||||
|||Norwich||||||||
|||NR2 1QY||||||||





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||||||2023||2022|
|---|---|---|---|---|---|---|---|
|||||Unrestricted|Restricted|||
|||||funds|funds|Totalfunds|Total funds|
||||Note|8|6|6|5|
|Income and endowments||||||||
|Donations<br>and legacies|||5|27,928|3,059|30,987|45,195|
|Charitable<br>activities|||6|498,123|405,271|903,394|830,537|
|Other trading activities|||7|3,755|7,281|11,036|22,450|
|Investment<br>income|||8|5,302||5,302|690|
|Other income|||9||||505|
|Total income||||535,108|415,611|950,719|899,377|
|Expenditure||||||||
|Raising funds||||||||
|Costs of raising funds|||10|(36,943)||(36,943)|(60,808)|
|Charitable<br>activities|||11|(594,142)|(478,405)|(1,072,547)|(759,091)|
|Total expenditure||||(631,085)|(478,405)|(1,109,490)|(819,899)|
|Net (expenditure)/income||before|transfer of|||||
|funds||||(95,977)|(62,794)|(158,771)|79,478|
|Transfers<br>between|funds|||(9,550)|9,550|||
|Net movement<br>in funds||||(105,527)|(53,244)|(158,771)|79,478|
|Reconciliation<br>offunds||||||||
|Total funds brought|forward|||442,527|96,523|539,050|459,572|
|Total funds carried forward||||337,000|43,279|380,279|539,050|





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|31 March 202|3||||||||
|---|---|---|---|---|---|---|---|---|
||||||2023||2022||
|||||Note|6||||
|Fixed assets|||||||||
|Tangible fixed assets||||16||28,536||33,200|
|Investments||||17||1||1|
|||||||28,537||33,201|
|Current assets|||||||||
|Stocks||||18|||587||
|Debtors||||19|262,195||36,984||
|Cash at bank and|in|hand|||941,153||858,643||
||||||1,203,348||896,214||
|Creditors: Amounts||falling due within|||||||
|one year||||20|(532,539)||(51,760)||
|Net current assets||||||670,809||844,454|
|Total assets less|current||liabilities|||699,346||877,655|
|Creditors: Amounts||falling due after|||||||
|more than one year||||21||(319,067)||(338,605)|
|Net assets||||||380,279||539,050|
|Funds ofthe charity|||||||||
|Restricted<br>funds||||||43,279||96,523|
|Unrestricted<br>funds||||||337,000||442,527|
|Total charity funds||||22||380,279||539,050|





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|||||2023|2022|
|---|---|---|---|---|---|
|||||6||
|Cash flows from operating||activities||||
|Net (expenditure)/income||||(158,771)|79,478|
|Adjustments<br>for:||||||
|Depreciation<br>oftangible fixed assets||||5,583|4,911|
|Other interest receivable and similar income||||(5,302)|(690)|
|Interest payable and similar||charges|||(417)|
|Other interest payable|||||417|
|Changes/n:||||||
|Stocks||||587||
|Trade and other debtors||||(225,211)|14,065|
|Trade and other creditors||||461,241|(63,718)|
|Cash generated<br>from operations||||78,127|34,046|
|Interest received||||5,302|690|
|Net cash from operating<br>activities||||83,429|34,736|
|Cash flows from investing||activities||||
|Purchase<br>oftangible assets||||(919)|(5,376)|
|Proceeds from sale ofother||investments|||540,000|
|Net cash (used in)/from<br>investing<br>activities||||(919)|534,624|
|Cash flows from financing||activities||||
|Repayments<br>of borrowings|||||(100,000)|
|Net cash used<br>in financing|activities||||(100,000)|
|Net increase<br>in cash and cash equivalents||||82,510|469,360|
|Cash and cash equivalents||at beginning|ofyear|858,643|389,283|
|Cash and cash equivalents||at end ofyear||941,153|858,643|





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|Donation|s<br>and legacies|||||
|---|---|---|---|---|---|
||||Unrestricted|Restricted|Total Funds|
||||Funds|Funds|2023|
||||8||6|
|Donations||||||
|Donations|and legacies||15,202|3,059|18,261|
|Gifts||||||
|Donated|facilities - Marion Road|Day Centre||||
|Donated|services - professional|fees and prizes|12,726||12,726|
||||27,928|3,059|30,987|
||||Unrestricted|Restricted|Total Funds|
|Donations|||Funds|Funds<br>f|2022<br>6|
|Donations|and legacies||23,462|500|23,962|
|Gifts||||||
|Donated facilities - Marion Road||Day Centre|15,500||15,500|
|Donated services - professional||fees and prizes|5,733||5,733|
||||44,695|500|45,195|





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|S tO the finanCial Statem<br>r ended 31 March 2023|ente<br>fcondnvaaI|||
|---|---|---|---|
|L Charitable<br>activities||||
|Grants||||
|Grants were received as follows:||||
|||2023<br>6|2022f|
|Information,<br>Advice 6Advocacy:||||
|The Henry Smith Charity||60,000|48,083|
|Anonymous<br>Trust||45,736||
|Big Lottery<br>Norfolk Community<br>Foundation||11,435<br>6,875|45,738<br>4,200|
|Geoffrey Watling||6,667||
|Earl of Northampton's<br>Charity - Mercers||6,626|6,185|
|Voluntary<br>Norfolk||4,550||
|The Norwich<br>French Church<br>Charity||2,300|1,500|
|Gannet Foundation||1,544||
|Norwich<br>Consolidated<br>Charities||1,000|12,738|
|The Edward Gostling Foundation|||3,750|
|Charles Littlewood<br>Hill Trust|||2,000|
|Health tt Community||||
|Anonymous<br>Trust||97,991||
|Big Lottery Fund<br>Earl of Northampton's<br>Charity - Mercers||26,681<br>26,505|119,167|
|Martin Lang Foundation<br>Age UK<br>Active Norfolk||5,000<br>3,050<br>3,000|6,905<br>9,900|
|Norwich<br>City Council Community|Conversation|1,000||
|Banatts<br>Cooke||250||
|Sport England<br>Norwich<br>Consolidated<br>Charities|||22,171<br>18,056|
|The Edward<br>Gostling<br>Foundation|||8,750|
|Paul Bassham Charitable<br>Trust|||2,000|
|The Helen<br>Hamlyn<br>Trust|||2,000|
|The Lady Hind Trust<br>Norwich<br>City Council - Chess<br>Age UK - MCST<br>Norfolk Community<br>Foundation||29,932<br>17,053<br>10,000|2,000<br>3,638|
|R C Snelling Grant|||1,000|
|Age Healthy Norwich<br>Norfolk Community<br>Foundation||20,176|6,408|
|Norwich<br>City Council<br>Anonymous<br>Trust<br>Garfield Weston||14,630<br>10,667|25,000|





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|r ended 31 March|202|3||||
|---|---|---|---|---|---|
|||||2023|2022|
|||||6||
|Income Generation||||||
|Age UK Research||||10,000||
|Age UK TAM Exit||||7,469|7,469|
|Age UK - MCST||||5,000||
|Age UK Pop Health||||450||
|Age UK Warm Home|||||9,424|
|Norwich<br>Kickstarter CC Scheme|||||4,493|
|||||435,587|372,575|
|Contracts &Service Level Agreements||||||
|||||2023<br>6|2022f|
|Information,<br>Advice &Advocacy:||||||
|Norfolk Citizen Advice - One||Norwich||96,912|96,912|
|Age UK Norfolk —Norfolk County|||Council|57,084|18,000|
|Norfolk Citizen Advice -|Interact|||36,401|24,487|
|Norwich<br>City Council Consortium||||20,872|12,026|
|Norfolk County Council||||16,944|12,171|
|Norfolk Community<br>Law|Service —Norfolk County|||||
|Counct||||15,848|7,924|
|Later Life Planning —Hickman||Supplies||960|960|
|Equal Lives||||8,134||
|Norfolk County Council|||||7,924|
|Ifeslth &Community:||||||
|Norfolk &Waveney<br>Integrated||Care System—||||
|Community<br>Support||||58,091|58,091|
|UK Health Coaching||||18,000||
|Gunthorpe<br>Ward||||5,800||
|Norfolk County Council|||||75,000|
|Income Generation:||||||
|Marion CIO Management|Services|||16,680|3,750|
|Age UK SPA||||5,000|10,000|
|UEA Student Placements||||559|1,337|
|Age Healthy<br>Norwich:||||||
|UK Health Coaching||||72,000||
|One Norwich Practices||||36,115|15,048|
|EPIC Digital||||2,170||
|||||467,570|343,630|
|Client Fees||||||
|||||2023|2022|
||||||6|
|Day Centre||||237|114,332|
|Total||||903,394|830,537|





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||||||Unrestricted|Restricted|Total Funds|
|---|---|---|---|---|---|---|---|
||||||Funds<br>f|Funds<br>f|2023<br>E|
||Fundraising||||3,755|7,281|11,036|
||||||Unrestricted|Restricted|Total Funds|
||||||Funds<br>F|Funds<br>f|2022<br>f|
||Fundraising||||12,300|10,150|22,450|
|8.|Investment|income||||||
|||||Unrestricted|Total Funds|Unrestricted|Total Funds|
|||||Funds<br>f|2023<br>f|Funds<br>f|2022<br>f|
||Investment|income||5,302|5,302|690|690|
|9.|Other income|||||||
|||||Unrestricted|Total Funds|Unrestricted|Total Funds|
|||||Funds<br>f|2023<br>f|Funds<br>f|2022<br>f|
||Loan interest grant|||||417|417|
||Other income|||||88|88|
|||||||505|505|
|10.|Costs ofraising funds|||||||
|||||Unrestricted|Total Funds|Unrestricted|Total Funds|
|||||Funds<br>f|2023<br>f|Funds<br>f|2022|
||Cost ofgenerating||income|24,217|24,217|55,075|55,075|
||Cost of professional<br>the charity||services donated to|12,726|12,726|5,733|5,733|
|||||36,943|36,943|60,808|60,808|





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|||Operational|Operational||TotalFunds|
|---|---|---|---|---|---|
|||staff costs<br>6|costs <br>6|Supportcosts|2023<br>f|
|Information,|Advice &Advocacy|341,599|44,612|71,268|457,479|
|Health &Community||241,121|75,483|58,410|375,014|
|Income Generation||61,785|15,225|6,870|83,880|
|Age Healthy|Norwich|73,082|45,872|12,406|131,360|
|Governance|costs|12,416|12,398||24,814|
|||730,003|193,590|148,954|1,072,547|
|||Operational|Operational||Total Funds|
|||staff costs|costs|Support costs|2022|
|||6|8|8|6|
|Information,|Advice 8 Advocacy|231,131|17,898|53,598|302,627|
|Health &Community||114,442|43,640|29,960|188,042|
|Day Care 8|Dementia|132,020|27,922|34,542|194,484|
|Income Generation||12,226|8,666||20,892|
|Age Healthy|Norwich|6,723|2,678|1,231|10,632|
|Governance|costs|28,260|14,154||42,414|
|||524,802|114,958|119,331|759,091|



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|Support cost|s are made up as follows:|||
|---|---|---|---|
|||2023|2022|
|||6|6|
|Building 8 Office||74,791|39,899|
|Management,|Admin &Finance|48,802|42,479|
|Governance|&Risk Management|24,814|42,414|
|||148,407|124,792|





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|Yea|r ended|3|1 March|2023|||
|---|---|---|---|---|---|---|
||Analysis|of|governance|costs|||
||||||2023|2022|
||||||6|6|
||Audit fees||||11,040|12,324|
||Governance||||13,774|30,090|
||||||24,814|42,414|
|12.|Net (expenditure)/income||||||
||Net (expenditure)/income|||is stated after charging/(crediting):|||
||||||2023|2022|
||||||6||
||Depreciation||oftangible|fixed assets|5,583|4,911|
||Operating|lease costs - hire ofother assets|||675|1,555|
||Auditor's|Remuneration|||11,040|12,324|
||Rent payable||||22,500|26,750|
|13.|Auditors|remuneration|||||
||||||2023|2022|
||||||6|6|
||Auditor's|Remuneration||-audit|11,040|10,614|
||Auditor's|Remuneration||-accrual|||
||adjustment|||||1,710|





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|Staffcosts|||||||||
|---|---|---|---|---|---|---|---|---|
|The total staff costs|and|employee||benefits for the reporting|||period are analysed as follows:||
||||||||2023<br>6|2022<br>f|
|Wages and salaries|||||||702,450|515,182|
|Social Security costs|||||||53,795|33,630|
|Employer contributions||to pension|||||||
|plans|||||||23,872|18,226|
||||||||780,117|567,038|
|The average<br>head|count of employees||||during|the year was 37 (2022: 30). The average||number<br>of|
|full-time<br>equivalent|employees||during the||year is analysed||as follows:||
||||||||2023|2022|
||||||||No.|No.|
|Direct charitable,<br>management|||and|administration|||23|22|



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|16.|Tangible fixed assets||||
|---|---|---|---|---|
|||Leasehold|||
|||property|Equipment|Total|
||||K|K|
||Cost||||
||At 1 April 2022|44,340|68,181|112,521|
||Additions||919|919|
||At 31 March 2023|44,340|69,100|113,440|
||Depreciation||||
||At 1 April 2022|44,340|34,981|79,321|
||Charge for the year||5,583|5,583|
||At 31 March 2023|44,340|40,564|84,904|
||Carrying<br>amount||||
||At 31 March 2023||28,536|28,536|
||At 31 March 2022||33,200|33,200|
|17.|Investmenhl||||
|||||Shares in|
|||||group|
|||||undertakings|
|||||F|
||Cost or valuation||||
||At 1 April 2022 and 31 March 2023||||
||Impairment||||
||At 1 April 2022 and 31 March 2023||||
||Carrying<br>amount||||
||At 31 March 2023||||
||At 31 March 2022||||





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|||||||2023|2022|
|---|---|---|---|---|---|---|---|
|||||||8|E|
||Current assets|||||1|1|
||At 31 March 2023|||||1|1|
||Representing|||||||
||Share Capital|||||||
|18.|Stocks|||||||
|||||||2023|2022|
|||||||6||
||Stock - Dementia||Friendly||Norwich||587|
|19.|Debtors|||||||
|||||||2023|2022<br>f|
||Trade debtors|||||196,682|14,529|
||Prepayments|and|accrued||income|65,513|21,575|
||Other debtors||||||880|
|||||||262,195|36,984|
|20.|Creditors: Amounts|||falling due within one year||||
|||||||2023|2022|
||||||||F|
||Trade creditors|||||6,859|6,524|
||Accruals and deferred|||income||487,163|15,235|
||Other creditors|||||8,516||
||Amounts<br>owed to subsidiary|||||1|1|
||Pension|||||30,000|30,000|
|||||||532,539|51,760|





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|||||2023|2022|
|---|---|---|---|---|---|
|||||8|8|
|Defened|income|brought|forward||35,315|
|Released|during|the year|||(35,315)|
|Deferred|during|the year||462,381||
|Deferred|income|carried|forward|462,381||



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|2023|2022|
|---|---|
|6||
|319,067|338,605|





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|Ye|ar ended 3|1 March|2023|||||||
|---|---|---|---|---|---|---|---|---|---|
|22.|Analysis<br>of|charitable|funds|||||||
||Unrestricted|funds||||||||
||2023|||||||||
|||||||||Gains,||
|||||||||losses &|At 31 INar|
|||||At 1 Apr 2022f||Income<br>f|Expenditure<br>f|transfersf|2023|
||General fund||||9,572|523,816|(419,485)|(15,383)|98,520|
||2022|||||||||
|||||||||Gains,||
|||||||||losses &|At 31 INar|
|||||At1Apr2021f||Income<br>6|Expenditure|transfers<br>6|2022|
||General fund||||71,433|514,566|(435,592)|(140,835)|9,572|
||Designated|funds||||||||
||2023|||||||||
|||||||||Gains,||
|||||||||losses &|At 31 INar|
|||||At|1 Apr 2022<br>6|Incomef|Expenditure|transfers|2023<br>f|
||Depreciation|reserve|||33,603||(4,777)||28,826|
||Organisational|development||||||||
||(HOO)||||84,754||(41,010)||43,744|
||Marion<br>building costs||||22,551|11,292|(1,500)||32,343|
||Governance|improvement|||28,590||(28,590)|||
||Service stability<br>8 development||||130,844||||130,844|
||Day care and|dementia|||15,510||(18,434)|2,924||
||Patient wellbeing<br>support||||32,103||(29,380)||2,723|
||Technology<br>review||||15,000||(15,641)|641||
||Quality assurance<br>Supervisor||||70,000||(66,101)<br>(6,167)|(3,899)<br>6,167||
||||||432,955|11,292|(211,600)|5,833|238,480|
||2022|||||||||
|||||||||Gains,||
|||||||||losses &|At 31 Mar|
|||||At|1 Apr 2021f|Income|Expenditure<br>6|transfers<br>6|2022|
||Depreciation<br>reserve<br>Market research<br>Organisational<br>development||||32,735<br>10,440||(4,508)<br>(7,980)|5,376<br>(2,460)|33,603|
||(HOO)||||90,000||(5,246)||84,754|
||Marion building costs||||26,000||(3,449)||22,551|
||Governance<br>improvement<br>Service stability<br>&development||||30,000<br>162,000||(1,410)<br>(31,156)||28,590<br>130,844|
||Day care and dementia<br>Patient wellbeing<br>support||||||(5,306)|20,816<br>32,103|15,510<br>32,103|
||Technology<br>review|||||||15,000|15,000|
||Quality assurance|||||||70,000|70,000|
||||||351,175||(59,055)|140,835|432,955|





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|Analysis ofnet asset|s between funds||||
|---|---|---|---|---|
|||Unrestricted|Restricted|Total Funds|
|||Funds|Funds|2023|
|||5||6|
|Tangible fixed assets||28,536||28,536|
|Investments||1||1|
|Current assets||627,530|43,279|670,809|
|Creditors greater than|1 year|(319,067)||(319,067)|
|Net assets||337,000|43,279|380,279|
|||Unrestricted|Restfficted|Total Funds|
|||Funds|Funds|2022|
|||6||r|
|Tangible fixed assets||33,200||33,200|
|Investments||1||1|
|Current assets||747,931|96,523|844,454|
|Creditors greater than|1 year|(338,605)||(338,605)|
|Net assets||442,527|96,523|539,050|
|Analysis ofchanges|In net debt||||
|||At||At|
|||1 April 2022|Cash flows<br>6|31 March 2023<br>5|
|Cash at bank and in hand||858,643|82,510|941,153|





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|The|total|future|minimum|lease|payments|under|non-cancellable|operating|leases are as|follows:|
|---|---|---|---|---|---|---|---|---|---|---|
||||||||||2023<br>8|2022<br>f|
||||||||||20,236|236|
||||||||||20,202|439|
||||||||||40,438|675|



## 

