REGISTERED COMPANY NUMBER: 03794933 (England and Wales) REGISTERED CHARITY NUMBER: 1094620 OFFICE REPORT OF THE TRUSTEES AND UNAUDITED FINANCIAL STATEMF.NTS FOR THE YEAR ENDED 31 MARCH 2024 FOR BRIGHTON AND HOVE CITIZFNS ADVICE BUREAU FI CRT Limited Flat 24 Wellingtonia Court Laine Close Brighton East Sussex BNI 6TD
BRIGHTON AND HOVE CITIZENS ADVICE BUREAU CONTENTS OF THf. FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Page Report of the Trusteej Independent Examlner's Report Statement of Flnanelal Actlvlties Balance Sheet Cash Flow Statement io Notes to the Cash Flow Statement Notes to the FRnanclal Statements 12 to 23 Detalled Statement of Flnanclal Actlvltles 24
BRIGHTON AND HOVE CITIZENS ADVICE BUREAU REPORT OF THE TRUSTEES FOR THE YEI AR ENDED 31 MARCH 2024 The trustees who are also directors of the charity for the purposes of the Companies Act 2006, present their report with the fmancial statements of the charity for the year ended 31 March 2024. The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial R¢porting Standard applicable in the UK and R¢public of Ireland (FRS 102) (effective l January 2019). ORJECTIVES AIYD ACTIVITIES Objectives and aims Objectlves: Citizens Advice Brighton and Hove's objectives are to offer any charitable service to benefit the public through.. providing inforn]ation, advice and education, helping with living healthily and well and helping with low income and povety. This is for anyone and especially the communities of Bribhton and Hove and surrounding areas. The vlsion of Citizens Advice Brighton and Hove 15 to give people the knowledge and th¢ confidence they need to find their way forward - whoever they are and whatever their issue. The aims of Citizens Advice Brighton and Hove (CABH) are: ( l ) to provide the advice people need for the problems they face, and (2) to improve the policies and practices that affect people's lives. Our mission: Citizens Advice Brighton and Hove works towards these aims by providing free, independeTJt, impartial and confidential advice on any subject, We gather infornlation about our clients, issues and the advice we provide and use that inforniation to campaign and influen¢¢ poliLies and other changes to improve the lives of our clients and the local community, Our values: We value diversity, promote equality and challenge discrlminallon. Our servic¢ provides advice to ev¢ryone without judgement. We ofter lielp to all clients and yOne who needs help, regardless of their age, class, race, religion, gender, disability or sexuality. All our advice workers, whether paid or voluntary, are pri)fessionally trained to provide a quality service to our clients. We ty lo have staff and teams that represent the communities we advise, support and are part of. Citizens Advice Brighton and Hove holds the Advice Quality standard for advice, telephone advi¢¢ and advice with casework in benefits. Publlc beneflt- how we belp our Clients and communities We follow the Charity Commission's guidance when r¢viewing and planning what we do. Our trustees conslder how our planned activities are in line with our aims and objectives, Our charity's purposes are s¢t out in a document call¢d our 'M¢moraiiduin and Articles of Association., These piirposes are 'to promote any ch'itable purpose for the piiblic benefit by tlie advaiiccm¢nt ot. education, tli¢ proteLtion and preSLrvatioii of liealth and tlie r¢li¢f of poverty, sickness and distress in parlieular, but without limitation, for the benefit of the ¢oinmunity in Brighton & Hove and surrounding areas., Our aims, listed above, uphold the founding, purposes of our charity. We review and plan what we do every year to niak¢ sure it always reflrcts our purp05e5. Tliis review looks at what we achieved and the outcom¢5 of our work in the last year. Th¢ review looks at the success of all our activilies and the benefits th¢y hav¢ brought to our clients. The revi¢w aLso belps mak¢ sure we are fully focussed on the purposes we have as a charity. Researeh and campaigns Our advisers collect evidence from cases they have worked on and we use this inforniation to influence policymakers to improve services. We share anonymous inforniation about advice issues with Citizens Advice nationally to get a picture of what's happening all over England and Wales. We work with them on national issues and campaigns. We also carry out local research and work with other charities and organisation5 on local policy issues. Page I
BRIGHTON AND HOVE CITIZENS ADVICE BUREAU REPORT OF THE TRUSTEES roR TFIE YEAR ENDEI D 31 MARCH 2024 OWECTIVES AND ACTIVITIES Volunteers Like many charities, we rely on volunteers in the day to day running of the organisation. To deliver a high quality service for clients, we are always delivering training and developing how we do things. We put lots of time into supporting volunte¢rs who come from a range of different backgrounds to deliver the best advice aThd feel part of a supportive and profe55ional organisation. Through volunteering, we help people to develop their abilities and the way that they feel about themselves. their skills and their community, This can hav¢ a big impact on the volunteers, lives. for example.. gaining practical skills increasing tbeir employability increasingy their sense of purpose or self esteem having a positive effect on their health being more ¢ngaged with their community During the year 2023-24 we continued to develop clear pathways of development for volunteers who want to move into paid advice work within Citizens Advice Brighton and Hove. ACHIEVEMENT AND PERFORMANCE Chttritable aetivitles 2023-24 saw the office and reception area open daily, with the continuation of drop-in advice added to phone, email and face lo face appointments. This has meant that ¢lients now have more options to use our services through our increased accessibility and our in person attendance has lept from 899 in 22123 to 1784 in 22123 (980/0 increase). During the year 2023-24, we helped 5,796 individual clients with 19,050 different issues. This ig a 22 % increase in clients on the previous year, and a 36Q/o increase in issues. Whilst it is 8reat to se¢ client numbers increase this year we know that there is more to do as we continue to receive feedback from those who are unable to access us despite the increase in adviser capacity across the year. The increase in the nuniber of issues we advise on suggcsts tl)at each client is experien¢iJig i)iultiple and mor¢ complex issues, ne¢ding more activity to resolve these (3.2 issiies per client compared lo 2.9 issu¢s 22123). This, in tu1, takes more adviser lime, affectingy the amount of clients we are able to see. We will coiilinue to stove to increase our volunteer advice capacity during 2024125 to address this shortfall. Our top 4 enqutry areas during 2023-24 were: benefits and tax credlts, Housing, Debt and, Utilities and communication. "he biggest rise in enquiries is linked to energy advice which suw a 2130/0 rise compared to the previoiis year as our new ¢nergy service grows iii strcngih. Another very worrying increase in issues was Charitable support and food banks which saw a 1710/0 increase from 249 people in 22123 to 676 in 23124 Cit17£ns Advice Brighton and Hove also delivers specialist advice projects that h¢lp us to deliver on our aims. In the year 2023-24 these were: Money and Pension Service Debt Advice project.. Provides debt advice and casework Macmillan Horizon Centre: Welfare benefits advice service for people affected by cancer in Brighton and Hove Major 'fraunia Unil: Welfar¢ benefits advice seivice for palients who have suffered a recent trauina Moneyworks: Citizens Advice Brighton and Hove lead ihis partnership which provides financial support and education across the city Advice Matters: Citizens Advice Brighton and Hove lead this partnership whtch delivers person-centred, community-focused and tlexible advkce servic¢s with the aim of improving th¢ liealth and wellbeing of Brighton and Hove residents - Gamble Aware.. Provides debt and money management advice for people in recovery from gambling harn]s Energyworks- PTovides advice on energy issues including warm homes and contacting encrgy providers CABH advice in Trussell Trnst foodbanks.. Provides key advicc on the ground at 2 Trussell Trust food banks across the city, supporting clients Wlth a range of issues to help maxiinise their income and reduce their need for food bank support. Ageing Well provides advice up to casework level for people over 55 in need to support claiming benefits in order to maximise their income and live a moTe comfortable and secure life - Outreach advic¢ and 'Advice First Aid,: Training in basic advice for community and volunteer groups so enable better signposting of individuals at their fst point of contact. Advice based in outreach communities across the city Page 2
BRIGHTON AND HOVE CITIZENS ADVICE BUREAU REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 FINANCIAL REVIEW Financial position During the year ndS totalling £872,637 (2023: £668,558) wcr¢ received, comprising grant income £848,335 (2023: £652,863) and other income £24.302 (including donations and interest). Restricted grants received in the year totalled £544,769 and unrestricted grants £303,566. Operational expenditure in the year was £813,722 (2023: £652,846) comprising expenditure on charitable activities of £834,560 and support costs of £9,164 and a credit on pension scheme interest of £(30,000). This represents a net surplus for the year of £20,616 on unrestricted activities (2023: sury)lus £18,703) and at 31 March 2024 unrestricted reserves show a balance of £332,451 before adjustments for pension asset (2023: £318,835). There was a surplus on restricted funds of £38,297 and this has been added to the reserves brought forward of £4,728 to leave £43,025 to be carried fonvard. Investment policy and objectfives Citizens Advice Brighton & Hove invests surplus funds in low risk accounts via an inveslment platforn. This allows us to incr¢as¢ the int¢rest paid on surplus funds and improve our financial posltion. Reserves pollcy The trustees aim to hold free liquid reserves equal to three months unrestricted expenditure at any one time. In addition, as a result of the decision to fully adopt FRS102, there is a Surplus on the defined benefit pension scheme of £726,000 (2023- surplus £624,000). Th¢ trustees are detennincd to ensure the financial sustainability of the organisation and to that end the three-year strategic Business and Development Plan ha5 been developed. The trustees have a reserves policy which states thal the bureau should hold financial reserves in order to ensure that the charity can continue to operate and meet the needs of clients in the event of unforeseen and potentially financially damaging circumstances arising. The trustees consider that it would be prudent to set aside an amount equivalent to three months, expenditure of fixed and core costs, which amounts to £203,430 (2023124). FUTURE PLANS The Board reviews the three year Business and Development Plan annually with interim perforniance reports made to th¢ board quarterly. Our focus for 2024125 is OD securing a stable financial tUre for the org)anisation throug)h a targeted tunding strategy, by securing funding for our core delivery and continuing to ensure a face to face service for those less able to engage with us digitally. We also aim to foGus on the training, development and wellbeing of our staff and volunteer leams as our most valuable asset: The Business Plan for 2024 - 2027 identifies the following objectives: l. Meeting n¢¢ds - Meeting unm¢t need through wid¢ninbF our reach and ext¢nding access 2. Stability and sustalnability - Increase the diversity of our income to support growth, and nurture a stable and well Staffed team 3. Quality - High perforniing so clients get a great service 4. Influence - Influential so we can help improve lives of more people 5. Culture - EDsur¢ an innovative and high perforn)ing service, with equality, diversity and inclusion at its heart STRUCTURE, GOVERNANCE AND MANAGEMENT Governing document The Company was incorporated as a Company Limited by Guarantee on the 24 June 1999 and is governed by its Memorandum and Articles of Association (as amended by special resolutions on 29 May 2002 and 17 FebNary 2016). It took over the assets and undertaking of Citizens Advice Brighton & Hove (an unincorporated charity) on 11 December 2002. Page 3
BRIGHTON AND HOVE CITIZENS ADVICE BUREAU REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 IVtARCH 2024 STRUCTURE, GOVERNANCE AND MANAGEMENT Organlsatfional structure The Charity is governed by a Board of Trustees that oversees the strategic development of the Charity including the adoption of the three-year business plan. The Board has the following standing sub-committees: Human Resources. Finance & Risk and Fundraising. Each of these committees contains a mixture of Trustees and senior paid sLqff. and each sub-¢ommitt¢e produces reports for consideration by the Board. The Board also oversees the work of the Chief Exwutive Officer who is responsible for the day-to-day management of the charity, which includes the delivery of the business plan. In addition to this general role the Board may delegate specific responsibilities to the Chief Executive Officer in order to progress one otT' items of work. CABH has 50 plus volunteers and 23 paid staff (including managers) all offering advice on a wide range of advice matters, Th¢ Chief Executive Officer line manages the Operations Manager, the Partnerships Manager and the Projects Manager. The Projects Manager oversees the delivery of the specialist advice projects including Debt, Benefits and Health advice. The Operations Manager oversees the General Help Unit, including line managing the Advice Session Supervisors and ensuring volunteer welfare and training. The Operations Manager also oversees the premises, utilities and IT services. The Partnerships Manager coordinates Moneyworks and Advice Matters and attends network meetings across the city and also leads on our Research and Campaigms activity. The Chief Executive Officer produces management and perfornlance reports for the Board. The Trustees are appointed in accordance with Clause 37 of the Memorandum and Articles of Association. The Trustee Board undertakes an annual ski115 and training audit to identify any potential skills gaps. Key mAnagement remuneratlon Citizens Advice BTighton & Hove has a Human Resources sub-group of the trustee board. This group is responsible for reviewing and setting levels of pay using national scales and market rates. Wider network CABH is a member of Citizens Advice, the national body for all local Citizens Advice offices {LCAs). Citizens Advice provides all LCAS with policies and procedures for the recruitment, induction and trliining of Trustees. These policies are regularly updated to take account of changes in legislation and best practice. It is a requirement of being a Local Citizens Advice that these policies b¢ followed. These policies are accessed via Citizens Advice's intranet. Citizens Advice Brighton & Hove is a completely independent local charity but must adhere to the Citizen's Advice principles of service and pass a regular membership and qualiiy of advice audit. The organisational audit and quality of advice assessment took place in D¢c 2023. The outcome sliowed that we had achieved a green score for equality leadership. and a green for lead¢rship. We will revisit these scores annually with a clear plan for continuous improvement. We are a leading member of the local Advice Partn¢rship which is a group of local advice providers and stakeholders who work toward the aim of the city's Sustainable Communities Strategy. CABH is a180 a member of the local Advice Services Network, the Welfare Reform group> the Fuel Poverty AtTordable Warnith steering group, the Community Works Reps Council and Food Partnership meetings as well as the new VCSE alliance working to enable connectivity and connections between health and care partners across Sussex, Risk management The trustees have a duty to identify and review the risks to which the charity is exposed and to ensure appropriate controls are in place to Provide reasonable assurance against fraud and error. CABH iindertakes strategic risk assessment each quarter. This is done by the Finance & Risk sub group of the Trustee Board and in accordance with Citizens Advice guidance. The result5 are used to inforn fllmncial and business planning and contingency planning. REFERENCE AIYD ADMIIYISTRATIVE DETAILS Registered Company number 03794933 (England and Wales) Registered Charity number 1094620 Page 4
BIUGHTON AND HOVE CITIZENS ADVICE BUREAU REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Registered office Hove Town Hall Tisbury Road Offices Tisbury Road Hov¢ East Sussex BN3 3BQ Trustees M Clark M l Green Mrs F S Harrison G Longfoot N Meager R M Priestman (resigned L1,5,23) Ms H Gamper S W F Blakeney Ms B Tatton (appointed 21.3.24) Ms A Howard-macey (appointed 21.3.24) Ms K Stipala (appointed 21.3.24) F Woodward (appointed 21,3,24) Independent Examlner Christopher Robert Tyler FCA DChA FCIE FI CRI. Limited Flat 24 Wellingtonia Court Laine Close Brighton East Sussex BNI 6TD Bankers Charilies Aid Foundation PO Box 289 West Malling Kent ME194TA Chief Exeeutive Offlcer Ms J Carden FUNDS HELD AS CUSTODIAN FOR OTHERS As at 31 March 2024 the Bureau held £25,664 on behalf of others. STATEME]YT OF TRUSTEESI RESPONSIBILITIES The trustees (who are also th¢ directors of Brighton and Hove Citizens Advice Bureau for the purposes of company law) are responsible for preparing the Report of the Trustees and th¢ financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the trustees to prepare financial statements for each fmancial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charTrtable company for that period. In preparing those financial statements, the trustees are required to select suitable accounting policies and then apply them consistently. observe the methods and principles in the Charity SORP" make judgements and estimates that are reasonable and prudent. prepare the fancial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business. Page 5
BRIGHTON AND HOVE CITIZENS ADVICE BUREAU REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 STATEMENT OF TRUSTEES, RESPONSIBILITIES - continued The trnstees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the fmancial position of the charitable company and to enable them to ensure that the fmancial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for th¢ prevention and detection of fraud and other irregularRties. Approved by order of the board of trustees on ........ . and sI¢d on its behalf by: lakeney - Page 6
INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF BIUGHTON AND HOVE CITIZENS ADVICE BUREAU Independent examiner's report to the trustees of Brighton and Hove Citizens Advice Bureau ('the Company,) I report to the charity tNstees on my examination of the accounts of the Company for the year ended 31 March 2024. Responslbilities and basis of report As the charity's trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act,). Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, J report in respect of my examination of your charity's accounts as carried out under Section 145 of th¢ Charities Act 2011 ('th¢ 2011 Act,). In carying out my examination I have followed the Directions given by the Charity Commission under SectiOD 145(5) (b) of the 2011 Act. Independent examiner's statement Sinc¢ your charity's gross income exceeded £250,000 your examiner must be a member of a listed body. I can confirm that l am qualified to undertake the examination b¢¢aus¢ I am a member of th¢ Institute of Chartered Accountants in England and Wale5, which is one of the listed bodies. I have completed my ¢xamination. I confrn that no matters have come to my attention in connection with the examination giving me cause to believe: accounting records were not kept in respect of the Company as requlred by Section 386 of the 2006 Act. or the accounts do not accord with those records. or the accounts do not comply with the accounting requirements of Section 396 of the 2006 Act other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination; or the a¢Unts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)). I have no concerns and have come across no other matters in connection with lh¢ examination to which attention should be drawn in this report in order lo enable a proper understanding of the accounts to be reached. Christopher Robert Tyler FCA DChA FCIE FI CRT Limited Flat 24 Wellingtonia Court Lain¢ Close Brighton East Sussex BNI 6TD Date.. Page 7
BRTGHTON AND HOVE CITIZENS ADVICE BUREAU STATEMENT OF FINANCIAL ACTIVITIES IOR THE YEAR ENDED 31 MARCH 2024 2024 Total funds 2023 Total fijnds Unrestricted fid$ Restricted funds Notes INCOME AND ENDOWMENTS FROM Donations and legacies 6,540 6.540 9,425 Charllable activiti¢s Advi¢¢ 303.566 544.769 848,335 652,863 Other trading activities Investment income 1,557 1,557 2,092 Total 327,868 544 769 872 637 668,558 EXPENDITURE ON Charllable actlvilies Advice 307,252 506 472 813 724 652,846 NET INCOME Other recognlsed gain$l(losses) Actuarial gains on defmed benefjt schemes 20,616 38,297 58,913 15,712 276 000 Net movement In funds 115,616 38,297 153,913 291,712 RECONCILIATION OF FUNDS Total funds brought forward 942,835 4,728 947,563 655,851 TOTAL FUNDS CARRIED FORWARD 1058.451 1 101476 947 563 The notes forn) part of these fll)ancial statements Page 8
BIUGHTON AND HOVE CITIZENS ADVICE BUREAU BALANCE SHEET 31 MARCH 2024 2024 Total funds 2023 Total flmds Unrestricted funds Restricted funds Notes CURRENT ASSETS Debtors Cash at bank and in hand 13 102,586 469,482 102,586 512 507 45,378 482,186 43,025 572.068 43,025 615,093 527,564 CREDITORS Amounts falling due within one year 14 (239,617) (239,617) (204,001) NET CURRENT ASSETS 332451 375 476 323 563 TOTAL ASSETS LESS CURRENT LIABSLITIES 332,451 43,025 375,476 323,563 PENSION ASSET 16 726,000 726,000 624,000 NET ASSETS 1058451 1 101476 947 563 FUNDS Unrestricted fimds Restricted funds 15 1,058,451 942,835 TOTAL FUNDS 101476 947 563 The charitable company is entitled to exemption from audit under S¢ction 477 of the Companies Act 2006 for the year ended 31 March 2024. The members have not required the company to obtain an audit of its financial statements for the year ended 31 March 2024 in accordance with Se¢tion 476 of the Companies Act 2006. The trnstees acknowledge their responsibilities for (a) ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387 of the Companies Act 2006 and preparing financial statements which give a true and fair view of the stat¢ of affairs of the charitable company as at the end of each financial year and of its surplus or d¢ficit for ea¢h fmancial year in accordance with the r¢quirements of Sections 394 and 395 and which otherwise comply with the requir¢ments of the Compani¢s Act 2006 relating to fmancial statements, so far as applicable to the charitable company. (b) These fmancial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the small companies regime. ial statements were approved by the Board of Trustees and authorised for issue on . and were signed on its behalf by: The finan SWFBlake The notes forn] part of these financial statements Page 9
BRIGHTOI¥4 AND HOVE CITIZENS ADVICE BUREAU CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2024 2024 2023 Notes Cash flows from operaling activities C&8h generat¢d from operations 18,310 67,278 Net cash provided by operating activities 18,310 67,278 Cash flows from investlDg actlvitl¢s Interest received 12,011 3,362 Net cash provided by investing activities 12,011 3,362 Cbange In cash and cash equlvalents in the reportlng perlod Cash and eash equivalents at the beginning of the reportlng perlod 30,321 70,640 482,186 411546 Cash and cash equlvalents at the end of thc r¢porling perlod 512507 482 186 The notes forn) part of these fmancial statements Page 10
BRIGHTON AND HOVE CITIZENS ADVICE BUREAU NOTES TO THE CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2024 RECONCILIATION OF IYET JNCOME TO NET CASH FLOW FROM OPERATING AcfiviTIES 2024 2023 Net income for th¢ reporting period (as per the Statement of Financial Actlvltle5) Adjustments for: Interest reGeived Increase in debtors Increasel(decrease) in creditors Difference between pension cbarge and cash contributions 58,913 15,712 (12.011) (57.208) 35,616 7.000) (3,362) (18,735) (5,337) 79,000 Net c8sh provided by operations 67,278 ANALYSIS OF CHANGES IN NET FUNDS At 1.4.23 Cash flow At31.3.24 Net cash Cash at bank and in hand 482 186 512,507 482 186 512,507 Total 482 186 512,507 The notes forni part of these financial statements Page 11
BRIGHTON AND HOVE CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 ACCOUNTING POLICIES Basis of preparlng the financial statements The flnancial statements of the charitable company, which is a public benefit entity under FRSI 02, have been prepared in accordance with the Charities SORP (FRS102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS102) (effective l January 2019),, Financial Reporting Standard FRS102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland, and the Companies Acl 2006. The financial statements have been prepared under the historical cost convention. The accounts are prepared in sterling, which is the fiu]ctional currency of the charity. Monetary arnounts in these financial 5tatem¢nts are rounded to th¢ nearest £. The ttusleesldirectors consider that there are no material uncertainties about the company's ability to continue as a going concern. Income Income is recognised on a receivable basis except for income from the Legal Services Franchise (LSF). The LSF changed their funding arrangement last year from paying on an hourly rate basis to paying only cases cleared. Due to the fact that measurem¢nt of the amount due to Brighton and Hove Citizens Advice Bureau cannot b¢ readily assessed until cases are closed ihis income has been included on a receipts basis. Grants are recognised on an accruals basis, accounted for in relation to the period to which they relat¢, Where grants have been received for capital projects the costs have been capitalized on the Balance Sheet and depreciation, in accordance with the accounting policies, has been charged against that income. Income is only deferred when: The donor specifies that the grant or donation must only be used in future accounting periods. or The donor has imposed conditions which must be met before the charity has unconditional entitlement. Donated assets are recorded as both Incoming Resources and additions to Fixed Assets where a market value can be ¢stimat¢d At th¢ date the donation is mad¢. Donatcd s¢rvices are not recognised. Expendlture Liabilities are recognised as expenditure as soon as there is a legal or Constructive obligation committing the harity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the oblibNation can be m¢asured reliably. Expenditure is accounted for on an arualS basis and has been classifjed under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the us¢ of r¢sources. Resources expended are accounted for on an accruals basis and include attributable VAT which cannot be recov¢red. i) Charitable Activities comprises all expenditure directly relating to the running of the bureau and includes support costs relating to project management. li) Support Costs include those incurred in the governance of the charity and its assets and are primarily associated with constitutional and statutory requirements. Tanglble fixed Assets Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life. 0]re equipment and furniture Computer equipment 250/0 on cost 330/0 on cost Only assets over £500 are capitalised. Page 12 continued...
BRIGHTON AND HOVE CITJZENS ADVICE BUREAU NOTE¢ S TO THE FINANCIAL STATEMETITS- continued FOR THE YEAR ENDED 31 MARCH 2024 ACCOUNTING POLICIES- eonlinued Taxation The charity is considered to pass the tests set out in Paragraph I Schedule 6 Finance Act 2010 and therefore it meets the defmition of a charitable company for UK Corporation PUTposes. Accordingly the charity is potentially exempt from taxation in respect of income or capital gains received within categories covered by Chapter 3 Part I I Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Cvains Act 1992, to the ¢xtent that such income or gains are applied exclusively to charitable purposes. Fund aeeounting The charity has various fijnds for which it is responsibl¢: Unrestricted funds - these funds are for use on the general charitable objectives of the Chlty. Restricted funds - these funds are for use as directed by the donor. Designated fund5 . these ndS are unrestricted funds that the Trustees hav¢ to set aside for a specific purpose Penslon sehemes The charity operates two pension schemes . a).Defin¢d Benefit Scheme. Eligible employees may participate in the East Sussex County Council Pension Fund. part of the Local Government Pensions Scheme, a defined benefit statutory scheme. The fund is administered by East Sussex County Council and detsils of the scheme can be found in note 15. For defined benefjt schemes the amounts charged in resources expended are the current service costs and gains and losses on settlements and curtailments. They are included as part of staff costs. Past service costs are recognised immediately in the profit and loss account if the benefits have vested. If the benefits have not vested immediately> the costs are recognised over the period until vesting occurs. The interest cost and the expected return on assets are shown as a net amount of other finance costs or credits adjacent to interest. Actuarial gains and losses are recogni5cd immediately in the 'Other recognised gains and losses,. Defmed benefit schemes are funded, with the assets of the scheme held separately from those of the group, in separate trustee-adiiiinisterLd funds. Pension scheme assets are measiired at fair value and liabilities are easured on an actuarial basis Lising ihe projected unit Inetliod and discoiinted at a rate equivalent to IhL current rate on return on a high-quality corporat¢ bond of eqiiivalent ciirr¢ncy and i¢nn to Ilie scheme liabilitics.The actuarial valuation5 are obtained annually and ar¢ updated at each balance Sheet date. Th¢ resulting defined benefit asset or liability, net of the related deferred tax, is presented separately after other net assets on the face of the balance sheet. b).Defined Contribution Scheme. The charity contributes to a group personal pension scheme administered by Scottish Widows. The assets of the scheme are held separately from those of the ¢harity. The annual Contribution payrnents are charged to the statement of financial activities. For defined contribution schemes th¢ amount charged to the statement of fmancial activities in r¢sp¢¢t of n5ion cost5 and other p05t-retir¢m¢nt benefits is the contributions payable in th¢ year. Differences behveen ontributions payable in the year and contributions actually paid are shown as either accruals or prepaym¢nts in th¢ balance sheet, In the y¢ar under revi¢w the employer contrtbution wa5 30/0. Pag¢ 13 continued...
BIUCHTON AND HOVE CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YE% AR ENDED 31 MARCH 2024 DONATIOIYS AND LEGACIES 2024 2023 Donations Employment allowance Miscellaneous income 1,390 5,000 150 1,762 5,000 2,663 OTHER TRADIIYG ACTIVITIES 2024 2023 Fundraising events INVESTMENT INCOME 2024 2023 Rents r¢ceived Deposit account interest 4,194 12,011 816 INCOME FROM CHARIT ABLE ACTIVITIES 2024 2023 Activity Advice Grants 848 335 652 863 In addition the following pjnounts have been deferr¢d to 2024125: 2024 2023 Gamble Awareness Brighton and Hove City Council - Energy Works Money Advice Service Citizens Advice Bur¢au - Cost of Living Crisis 22,343 461 6,983 15,000 Grants received, included in the above, are as follows: 2024 2023 Aging Well Arun and Chichester Citizens Advice Bureau Brighton and Hove City Council - Advice Matters Brighton and Hove City Council - Digital Innovation Brighton and Hove City Council - En¢rgy Works Brighton and Hove City Council - EUSS Immigration Brighton and Hove City Council - Fixed Costs Brighton and Hove City Council - Moneyworks Brighton and Hove Citizens Bureau - Warnith for Wellbeing Cardinal Management Citizens Advice Bureau - Cost of Living Crisis Citizens Advice Bureau - Debt Modernisation 27,933 3,431 133,306 45,000 133,136 103,631 41,022 48,812 54.830 87.000 21.023 57,395 21,059 15,000 cled forward 362,405 434,424 Page 14 ontinued..
BRIGHTON AND HOVE CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS - eontinued FOR THE YEAR ENDED 31 MARCH 2024 INCOME FROM CHARITABLE ACTIVITIES - eontlnued 2024 2023 Brought forward Citizens Advice Bureau - Outreach Advice Citizens Advice Bureau - Wamith for Wellbeing Gamble Awareness Hastings Citizens Advice Bureau Macmillan Money Advice seiCe Redress Trussell Trust Univ¢rsity of Sussex 362,405 40,806 434,424 9.210 35,187 13,820 82,498 111,441 167,890 30,988 67,137 124,389 14,203 848 335 652 863 CHARITABLE ACTIVITIES COSTS Direct C05t5 (see note 7) Support costs (see note 8) Totals Advice 834 560 20 836) 813 724 DIRECT COSTS OF CHARITABLE ACTIVITIES 2024 2023 Salary costs Staff costs Office costs Premises costs 636,582 15,333 153,736 544,784 11,487 56,068 834 560 654 496 SUPPORT COSTS Governance costs Finance Totals Advice 20 836) Page 15 continued...
BRICHTON AND HOVE CITIZENS ADVICE BURE+ AU NOTES TO THE FINANCIAL STATEMENTS- eontinued FOR THE YEAR ENDED 31 MARCH 2024 SUPPORT COSTS - contlnued Support costs, included in the above, are as follows: 2024 Total activities 2023 Total activities Expected return on pension scheme assets Interest on pension scheme liabilities Interest payable and similar charges Independent examiners fee Accountancy (97.000) (57.(K)O) (30,000) 2,000 (10,000) 1,800 6,550 20 836) TRUSTEES, REMUNERATION AND BENEFITS There were no trustees, rernuneTation or other benefits for the year ended 31 March 2024 nor for the year ended 31 March 2023. Trustees, expense$ There were no tnistees, expenses paid for the year ended 31 March2024 nor for the year ended 31 March 2023. io. STAFF COSTS The total emoluments of all employees during the year were as follows.. 2024 2023 Salaries and Wages Social Security Costs Pension Costs FRS17 Pension Scheme Adjustment 549,756 44,413 14,295 21,000 411,429 36,162 8,447 87,000 The number of employees during the year was 26 (2023 19). No cmployee received remuneration (gross pay) in ex¢ess of £60,000 (2023 none). The key management personnel of the charity comprise the trustees and the chief executive officer. The tolal employee benefits (gross pay plus employers national insurance and pension contributions) of th¢ key management personnel were £52,071 (2023 £52,072). COMPARATIVES FOR THE STATEMEIYT OF FINANCIAL ACTIVITIES 2023 Unrestrict¢d Restricted nds funds Total funds INCOME AI¥4D ENDOWMENTS FROM Donations and legacies 6,762 2,663 9,425 Charitable activltles Advice 360,025 292,838 652.863 Other trading activities Investment incorne 2,092 2.092 Total 373,057 295,501 668,558 Page 16 continued...
BRIGHTON AND HOVE CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS- eontinued FOR THE YEAR ENDID 31 MARCH 2024 ii. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES 2023 - eontinued Unrestricted Restricted funds funds Total funds EXPEIYDITURE ON CharitV4ble activitie5 Advice 354 354 298.492 652.846 NET INCOME/(EXPENDITURE) Other reeognised gainsl(losses) Actuarial gains on defmed benefit schemes 18,703 (2,991) 15,712 276,000 276,000 Net movement In funds 294,703 (2,991) 291,712 RECONCILIATION OF FUNDS Total funds brought forward 648,132 7,719 655,851 TOTAL FUNDS CARRIED FORWARD 942 835 947 563 12. TANGIBLE FIXED ASSETS Office equipment and furniture Comput¢r equipment Totsls COST At l April 2023 and 31 March 2024 DEPRECIATION At l April 2023 and 31 March 2024 IYET BOOK VALUE At 31 March 2024 At 31 March 2023 13. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2024 2023 Trade debtors Prepayments 95,285 38,138 102586 Page 17 continued...
BRIGHTON AND HOVE CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS - eontinued FOR THE YEAR ENDED 31 MARCH 2024 14. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2024 2023 Trade creditors VAT AccnlS D¢f¢rr¢d income Amounts held on behalf of others 173,050 829 10.287 29,787 25.664 138,693 14,279 15,000 36,029 239,617 204 001 Is. MOVEMENT IN FUNDS Net movement in fund5 Trdnsfers between funds At 31.3.24 At 1.4.23 Unreslrleted funds General fund Designated Fund - IT Eqipment Designated Fund - Pension Designated Fund - Training Designated Fund - Digital 896,214 3,000 10,000 12,000 21,621 134,732 (4,110) 710 6,537 (3,137) 1.026,836 3,710 16,537 8,863 2,505 942,835 115,616 1,058,451 Restrlcted funds Aging Well Brighton and Hove City Council - Moneyworks Brighton and Hove City Council - Warnith ror Wellbeing Citizens Advice Bureau - BEIS Gamble Awareness Outreach Advice 9,744 9,744 797 797 3,786 145 (3,786) (145) 8,918 8,918 TOTAL FUNDS 947 563 153 913 101476 Page 18 continued...
BRIGHTOIY AND HOVE CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2024 15. MOVEMENT IN FUNDS - eonllnued Net movement in nds, included in the above are &8 follows.. Incoming resources Resources expended Gain5 and losses Movement in funds Unrestricted funds General fund Designated Fund- Digital 327,866 (288.134) 19,117) 95,000 134,732 19 116) 327,867 (307,251) 95,000 115,616 Restrlcted funds Aging Well Brighton and Hove City Council - Advice Matters Brighton and Hove City Council - Energy Works Brighton and Hove City Council - Moneyworks Brighton and Hove City Council - Wannth for Wellbeing Citizens Advi¢¢ Bureau - BEIS Citizens Advire Bureau - Debt Modernisation Gamble Awareness Money Advice Service Outreach Advice Trussell Trust 27,933 (18,189) 9,744 133,136 (133,136) 103,631 (103,631) 57,396 (57,396) (3,786) (145) (3,786) (145) 4,251 35,188 111,441 40.806 (4,251) (26,270) (111,441) (17,240) 30 988) 8,918 23,566 544 770 506 473 TOTAL FUNDS 872.637 813 724) 95,000 153 913 Page 19 continued..
BRIGHTON AND HOVE CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2024 15. MOVEMENT IN FUNDS - continued Comparydtives for movement in funds Net mov¢ment in fund5 Transfers between funds At 31.3.23 At 1.4.22 Unrestricted funds General fund Designated Fund - IT Eqipment Designated Fund - Pension Designated Fund - Training Designated Fund - Digital 645,132 3,000 294,703 (43,621) 896,214 3,000 i 0,000 12,000 10,000 12,000 648,132 294,703 942,835 Restrlcted funds Brighton and Hove City Council - Moneyworks Brighton and Hove City Council - Wamith for Wellbeing Citiz¢ns Advice Bureau - BEIS 5,243 (4,446) 797 3,786 3,786 145 TOTAL FUIYDS 655,851 291712 947 563 Comparativ¢ net movement in nds, included in the above are as follows.. Incoming resources Resources expended Gains and losse5 Movement in funds Unrestrlcted funds General fund 373,056 (354,353) 276,000 294,703 Restrlcted funds Brighton and Hove City Council - Advice Matters Brighton and Hove City Council - Moneyworks Brightoll and Hove City Council - Warn]th for Wellb¢ing Citizens Advice Bureau - BEIS Cost of Living Crisis Trussell Trust 136,806 (136,806) 54,830 (59,276) (4.446) 87,000 (83,214) (2,331) (2,663) 3,786 (2,331) 2,663 295 502 298 493 TOTAL FUNDS 668 558 652 846 276 000 291712 The income funds of the Brighton and Hove Citizens Advice Bureau include the following funds where grants for specific purposes . l.Ageing well - Advice for older people in the city 2.BHCC Moneyworks - Debt and money advice Page 20 continued...
BRIGHTON AND HOVE CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2024 15. MOVEMENT IN FUNDS - eontlnued 3.BHCC Warnith for wellbeing - Energy advice 4.CAB BEIS - Improving digital capacity 5.Gamble Aware - Debt and general advice for those affected by gambling and affected others 6.Outreach advic¢ - Advise and advice training in the community for those who fd us hatd to reach. 16. EMPLOYEE BENEFIT OBLIGATIONS Some employees may participate in the East Sussex County Council Pension Fund, part of the Local Government Pensions Scheme, a defined benefit statutory scheme. The fund is administered by Easl Sussex County Council in accordance with the Local Government Pensions Regulations 1997 as amended. The estimated Net Pension Asset of the scheme at 31 March 2024 revealed 8 surplus of £726,000 (2023: surplus £624,000). A full actuarial valuation was carried out at 31 March 2024 by a qualifi indep¢ndent actuary. An outline of the most r¢cent fornial actuarial valuation is given in these accounts. The amounts recognised in the Statement of Financial Activities are as follows,, Defined benefit pension plans 2024 2023 Current service cost Net interest from net defined benefit assevliability Past service cost 20,000 36,000 (30,000) (10,000) 10 000) Actual return on plan assets 161000 109 000) Changes in the present value of th¢ defmed bencfit obligation ar¢ as follow5: Defined benefit pension plans 2024 2023 Opening defined benefit obligation Current service cost Contributions by scheme participants Interest cost Actuarial losses/(gains) Benefits paid Remeasurements: Actuarial (gains)Ilosses from changes in demographic assumptions Actuarial (8ains)/losses from changes in fmancial assumptions 1,408,000 20,000 5,000 67,000 5,000 (45,000) 1,823,000 36,000 5,000 47,000 248,000 (61.000) (16,000) 48,000 20 000) 738 000) 1.424 000 1,408,000 Page 21 continued...
BRIGHTON AND HOVE CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2024 16. EMPLOYEE BENEFIT OBLIGA TIONS- continued Changes in the fair value of scheme assets are as follows: Def]ned benefit pension plans 2024 2023 Opening fair value of scheme assets Contributions by employer Contribution5 by scheme participants Administration expenses Expected retun) Actuarial gains/(losses) B¢nefits paid 2,032,000 ( 1,000) 5,000 (2,000) 97,000 64,000 45,000 2250,000 (51.000) 5,000 (2.000) 57,000 (166,000) 61,000) 2 150000 2 032 000 The amounts re¢ogThised in other recognised gain$ and losses are as follows: Defined benefit pension plans 2024 2023 Actuarial (gains)/losses from changes in demographic assumption5 Actuarial (gains)/losses from changes in financial assumptions Actuarial gainsl(losse5) 16,000 (48,000) 20,000 738.000 414,000) 276.000 The major ¢ategorie5 of scheme assets as a percentage of total scheme assets are E4S follows: Defined benefit pension plans 2024 2023 690/0 Equities Bonds Property C&sh 120/0 160/0 l 0/0 Principal actuarial assumptions at the Balance Sheet date (expressed as weighted averages): 2024 2023 4.800/0 2.9/0 2.90% Discount rate Future salary increases Future pension increases RPI inflation 2.90 % 3.25% Page 22 continued...
BRIGHTON AND HOVE CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS - eontlnued FOR THE YEAR ENDED 31 IKARCH 2024 17. RELATED PARTY DISCLOSURES There were no related party transactions for the year ended 31 March 2024. 18. STATUTORY INFORMATION The charity is a company lirnited by guarantee, regist¢r¢d in England and Wales, and has no share capital. No one member has overall control of the charity. Every member of the Charity undertakes to contribute such amount as may be required, not exceeding £1, to the Charity Assets if it should be wound up while they are a member or within one year after they cease to be a mcmber. On the event of the Charity being wound up or dissolved, any propety that remains after all debts and liabilities have been satisfied shall be given or transferred to some other charitable institution or instttutions having similar objects. The company's registered number and registered office address can be found in the 'Legal and Administrativ¢ Inforniation, section of the accounts. Page 23
BRIGH'foN AND HOVE CITIZENS ADVICE BUREAU DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2024 2024 2023 INCOME AND ENDOWMENTS Donatlons and legaci£4 Donations Employment allowance Miscellaneous income 1,390 5,000 150 1,762 5,000 6,540 9,425 Other tradlng actlvlties Fundraisin¥ events 1,557 2,092 Investment in¢ome Rents received Deposit COUnt interest 4,194 816 16.205 4,178 Charitable actlvltlej Grants 848 335 652 863 Total incomlng resource$ 872,637 668,558 EXPENDITURE Charltable Acllvltles Salary costs Staff costs Office costs Premises costs 636,582 15,333 153,736 544,784 11,487 56,068 834,560 654,496 Support eosts Financ¢ Exp¢cted return on pension scheme assets Interest on pension scheme liabilities {97,000) (57,000) (30,000) (lo,0} Goverllance eosls Ind¢pendent examiners fee Accounlancy 2,000 1,800 Total resources expended 813 724 652 846 Net Income This page doe5 not forn) part of the statutory fjnancial statements Page 24