REGISTERED COMPANY NUMIIER: 4372959 (England and Wales)
REGISTERED CHARITY NUMBER: 1094025
Report of the Trustees and
Lnaudited Financial Statements For The Year Ended 31 March 202S
for
Citizens Advic¢ Elmbridge (Wesl)
FulleT Spurling
Mill House
58 Guildford Sireet
Chertse)"
Surre
KT16 9BE

Citizens Advice Elmbridge Iwesl)
Contents of the Financial Statemenls
For The l'ear Fnded 31 .March 2025
Page
Report nf the Trustees
Independent Examiner's Report
10
Statement of Financial Aetivities
Balance Sheet
l? to 13
Note5 tu the Financial Slatements
14 to 23
Delailed Statemellt of Financial Aclivities
24

CitizeD5 Advice Elmbridge {West)
Report of the Trustees
For The Year Ended 31 March 2025
'rhe trustees who are also dir¢¢tors of the charity for the purposes of the Companies Act 2006. present their report with
the financial statements of the charily for the year endvd J l March 202). The knistees have adopted the provisions of
Accountiiig and Reporting by Charities". Statelnenl ot- Recommended Practice applicablL to charities preparing their
accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FR% 102)
(¢ffi¢tive l Januari, 2019).
OB.TECTIVES AND ACTIVITIES
Objectives and xctii'ities
CAEW is a publiL benefit entity whose objective is to pro￿lde services to members of the public as set out b¥low, and
docs not operate to provide a lin(￿Cial return to its members.
'l-he objects of the charity are &5 set out in the Imemordndum and Articles of Associaiion. Its serviccs arc consistent ￿'1th
tlie twin aims of C,itizens Advicc narnely. 10 provide the adi.'ice people need for the problems they facc" and to
iinprove the policies and praclices that affect people's lii'es" Its services ar¢ also consistent with the four slated
Principles of Citizens Advice namely. Free: IndependenL Impartial and Confidential" Its objectives are clearly laid out
in irs MemLirandum and Articlcs ot Associaiion-
cAE￿1'S objects are 'to promote any charitable purpose foT the benefiL but not limited to. the conununiti, of Walton.
Wei,bridge & Hersham and s￿￿0vndjno areas ('the area of benefit,) bN the advancement of education, the protection and
preservation of health, and the Telief of poveth. sickness and di5tress'.
ThL key power it exercise.% in ttirtheranLC of the Objects is "to Lstablish Cili/_ens AdviLe Elmbridge (Wcst) as a ceIitre to
pr()vide a IrLe, Confidenti￿11 and impartial service of advice: trdÉning and inforniation for the public and for the
impleimentation thereof."
Having been in operation since 1947 providino free, independeni: impartial, and confidential advice to the citizens of
West Elmbridge and surroundino areas. the directors are satisfied that CAEII.-' fully complies ￿'1th the guidance on
public benefit supplied by the Charity Commission. This i5 amplv demonstrated b}1 rhe CAEW Grant Agreemcni M,hich
it produces every two vears in conjunction with ils ptiT]ciple thndcr ElmbridgTC Borough Council. A key requirL'rnLnt ol
the Grant Agreement is thc Production of an annual Business Plan.
Whilst its primary purpose is to create a process b} which CAEW'S Trustee Board can monitor progress tow'ards
achieving the Business Plan, the plan also serves as a set of internal targets and outputs for staff and volunteers. In this
way inclusiveness and collective responsibililv about CAEW'S key priorities call be engendered Icadino to
improvements in seTh'ice delivery.
Page I

Citizens Advice Elmbridge (West)
Report of the Truslees
For Th¢ Year Endcd 31 March 2025
ACHIEVF,MENT AND PERFORMAfiCE
Charitable activities
I"he Lliarity deliv.ers ils ¥ervice5 from the Elmbrid£e C.omTnunity Hub at 72 Iligh Street, Waltoll on Thames and al
outreach centres in the areas it serves. The main areas of charitable activity is the provision of advice and infomiation
services to the communities ot WaltorL Weybridge and Hersham and surroundino areas
The charitsble activities are described in mOTe delail below with their achievements and perfomiance..
Advice and Information servt¢¢s
Thc Charitv provides free. confidential and impartial advicc and inforniation serviccs within the coininuiiities of
Walion: Weybrid.
(Tre and I lersham and Surrounding areas regardle%5 c)f age, gender. sexudlity. disabilit!: race or religion.
Th¢ .SL'Thices are delivered il'iihin the aims aiid principlcs of ihc National Association of Citizens Adl'ice by both
voluntter5 and paid staff to-.
Provide the adi'ice people need for the problenis the!. face and
Improve the polici¢s and praciices that affect people's lii.es
These services ¢oveT a lar￿e range of subjects includin¥= debt & Tnonev advice: employment, consumer matters and
welfare benefits. housin(T and homelessness, le4)al sNsiem. immTgralion and nationality, relationship and separation
matteTS and human rights. Ive ofter specialist adfvice in H.'elfare. mone),. housinu and en]plo!qnent issues.
Services are delivered by drop-in. appointments: telephone, email: and by ivebfornl referrals. Both local and national
web.gites provftde inforn]ation and advice and ways of accessing Ihe services.
Core fundinu lor the advice services are provided by Elmbridge Borou￿ Council. %ervice ts delivered by a team of
Iraincd volunteers and 3 specialist case ii"orkers. We have one tnember of staly who piovide5 athninistrative support and
an advice scssion supervisor, who are both managed and supported by Head of Advice Services. 'l-hc overall uperatiollal
service is the responsibility of the Chief Executii'e. In the J"'ear under Tei'-ieii'" substantial volunleer hours were donated
through our network of volunteers.
Outreach services: An outreach drop-in Session is offered as part of the Charity's Core service at various communily
location5 in Elmbrid(re West. This service is delivered bv volunteers and sraff.
The Charity is n]ost grateful lo Elmbridge BorouJ) Council for its Lontinued support and grant aided ￿lldIng, the
contin￿nCe of which post 3 I March 2026 is under discussion.
Welfare Reform - Debt and Mone) Advice
The Charity received fLLndints fTom Elmbridge Borough Council: Sutrey County Council and Walton Charilv lo provide
specialist debt & benefit advice services lo its Llients affected by w'ellarc reform. This has enabled us to provide mo
8Lrvices across a greater rLaLh of clients.
Specialist Older People's Welfare Advisory service to residents 0( Wei'bridge
We rLccive knding from Elmbridee Borough Council lo deliver an Older People's Welfare Advi50rv service to older
Tesidents of Weybrtdge. This s¢rvice is delii'ered bj. an eTnploy"ed meniber of staff from ￿leybrIdg￿e Ccntre for the
CommiInity and by home visiLq for a total of 10 hours per wrek. We a￿ grateful io Elmbrtdgc Borough Council tor
funding this much needed service in an area wilh an increasing older population.
Research and Campaigns
The Charity has been active in developing ils Social policy work in line with Citizens Advice standards. The Head of
Advice Services is responsible for this area of work which includes:_
i) Advisers discussing matter5 olsocial policv in interviews with clients, supplvino Best
EvidLnL¢ forms to Citizens AdvicL. ChanLTes have been madc naiionally 10 increase qudlity of best evidence forms that
are far more COTnprehensive in quality and detail, therefore the requirements changed io a mininium of one per LCA per
month.
Sltpplying articles to local newspapers
iii) Liaising with local MPS
Page 2

Citizens AdTr'ice Elmbridge (West)
Report of ihe Trustees
For Thc Year End￿ 31 March 2025
iv)
Repiescnlation on local torums bv various members of staff: includiTJU membership of North Surrev CA social
policy cluster group. F.Imbridge Older People's Advi50ry" Body. Elmbridge Homelcssne55 Fo￿rn- Gold Cost of l.ivillg'
Sicering Group and the Elmbridge Partner.8hip ofsupport agencies.
Domesti¢ Abuse Service
As noted in last year's accounts the domestic abuse activity was transferred to a totally separate charity North Surrey
Domestic Abuse Service with effect from l April 2024. The transfer of this acrivlty has had a maleTial impact on the
comparable level of activit), as the accounts reveal together wilh a material impact on the balance sheet
ThL Trustee Board ivould like to take this opportunitv to thank all our funders. our staff and all our volunteers for the
service and commitment they .
ive to the Charil), dnd the communilv they serve. without whose support wc wollld not
be able lo providL the beneficial service5.
Training
Al I Ihe volunteers and staff receive comprehensive training when .joining the CA service and have reglilar on-going
Irainin(T and developnient opportuntties to increase iheir know.'ledge and areas of expertise. Slaff and volunteers also
havc personal dcvelopmeni plans ihat are reviewcd annuallK' throU￿h the appraisal proce.88_ F.ach year we conduLt a
training needs anal)'sis and from our findTngs create lh¢ !.'earl J traininu
plan. We use a iiorkforce developjnent plan to
assess our service needs in the future and what training provision is required to ensure we have the adequate skills and
experrise.
Values
Th¢ Chariti. endeavours to secure funding for both its core service and the development of specialist services as
appropridte to Eneet the needs of the local community and upholds the principle of partnership working and
development.
I'he Lharitv employ5 its stafl and recruits volunteers to dcliveT its corc and Specialist services th'ith lull regard to
equalities & divcrsity. It also has a Dignitv at Ivork Polic>"" It endcai'ours to improve accc55 to its services for all groups
and to Tnake its service appropriate to the indi￿ldual.
FINA_NCIAL REVIEW
Financial position
Income and Net Surplus for the year
rollowing our charity demergcr from NSDAS on l April, total income has reduced to £481,399 (£1,180 ?60 -2024).
CAEIII "onl} income has remained at Similar levels £481.769 for 2024 £370 less. The loss of income £698.491
relates to NSDAS income for 2024. Shared costs recovered from NA SDAS for 2025 totalled £48,990 and was oiTset
against support costs.
The net deficit for the year was £47,215 (£116:024 surplus - ?024). The Trustees have committed il deficit budgFet for
2025 (£58,881) and upcoming 2026 (£)7,847) io support the charitN' Ihrough transition of the deniergcr. This leaves
£410,700 in total reserve carried fonyard at 31 st March 2025. of which £1.6J5 (£182,852 - 2024} remains as restricted
re5erve.8.
Principal Funding.8ourccs
Core SLfviLe - thL Citizens Advice and Inforn]ation Service - Core funding of £ 111.210 {£111,210 2024) was bv way
of an annual grant und¢r the terms of a Iwn-year Service Level Agreement with ElmbridLTre Borough Council. Further
tundiiig M'as generated from various other local funders namell, Elmbridge Borough Council, Su￿eY County Council,
PA Housing, Walton Charitv, National Citizens Advice, The Lortery, Postcode Society, Community, Foundation for
Surrey, The Masonic Foundation, 1veybrid￿e Lands Charitv and the Trussell Trust to deliver additional related
service5.
North Surrey Domestic Abuse Service (NSDAS) - in the prior year 2024. NSDAS received £698,491 in grant and
contract inLorne durinn IhL yL<ir from a numbLI of sourccs lo deliver a dumestic abiise oulreach sLrvice acT055 N"orth
Surrey. Furtlier funding was received from Lloyds Bank foundalion. Henry, Smith, Elmbridge Borough Council,
Spclthorne Council. Epsom & Ewell Borough Council, Community Foundaiion for SU￿eY and the Walton Charity.
Otlier Income
We would like to thank OUT local community who continue to SUPPOrt us through donations and
support for hardship funds. These include Groundworks. The Charities Trust, Walsingham Care Home, Iveybridge
Waitr05e and Coop Community Fund.
Page 3

Citizen5 Adiice Elmbridge (West)
Report of the Trustees
For The Year Ended 31 March 2025
Fif*ANCIAI, REVIEW
Reserves policy
The r¢serN'es policy is reviei%'ed and adjusted where necessaTr on an annual basis. RLserves are required to provide
sufficient funds for cash flow purpose.% and future uncertainties. Our core tunding is provided by public sector bodies
and the long tern) future of these funding streams at existing levels is uncertain. Non public sector fi]nding sources are
short term (1-3 years), which also places p￿sSUre on fvndino continuilv, and therefore potential pressure on reserves.
There is also the need lo make provision for slatulory. contracrual or other liabilities includino anv deficit in the pension
fund. In addilion, certain unrestricted designated reserves can be required for specific projects and activities that spaii
two or more financial J'ears. These funds are sci £￿ide al the discretion of the Board and mav bL returned to gcneral
reserves whLn a project is completed. There is also a necd tu hold in rescrvL" funds for ￿'hIc]) IhL donor specifiL"d a
speLific purpose, these are cli15sified as restricicd funds and Jnay be repayable should the funds not be spent.
Rcstricted reserves - At the balance sheet date total restricted Teserve5 are £1.635 {2024= £182,852). As a result of the
transfer of the domestic abuse activity, together with the obligations under the respective contracts: the previous
restricted reserve of £181,217 for this activity has been transferred to 4Teneral resen'es.
Unrestricted reserves general fuod - This comptises a eeneral reserve of £409,065 which provide5 a fi￿d against
untoreseen eTrentUdlities includin2 the pe.nsion fund liabilit! of £1,604. The Trusiees considLr that the reserves whilst
adequate are not excessive for the charity. in the IToht of the reorganisation of local authorities across Surrey and in the
future need to be increased to allow for the expansion of activities.
S'I'RIJCTURE, GOVERNANCE AND MAIYACEMENI T
Cvoverning document
The eharity is controlled bv its ooverninu documenL a deed of trnst. and constitutes a limited company, limited by
guaraniee, as defined by the Cotnpanies A¢t ?006.
Citizens Advice Elmbridge (West) referrcd hereafter as 'CAF.W' is a private company IiTllited bv gluaranree. 11 w'¢
incorporated as a company IiTnited bj guaraT)tee on 13th FebrLWJ 2002: COTnpany number 4372959: and registered as a
chariry with the Charity Commission on ird October 2002, number 10940?5. The compan}. was established under a
Memorandum of Association which established the objects and powers of the charity and is governed undcr its Articles
of Association. In the event ol" the company being wound up.. members aTe TequiTed to contTibute amount not
exLeeding £ l.

Citizens Advice Elmbridge (West)
Report of the Trustee5
For The Year Ended 31 March 202$
STRUCTURE, GOVERNANCE AND MANAGEMENT
Direclors
I'he directors, who are also the trusievs of the charity for the Plwposes ol- charitv la￿., and who served durino tlie year
and up lo tlie date ot. this report are set out on page 9.
Appointment of trustees, induction and training
The Articles of Association provide that th¢ number of directors shall not be more than fjfteen and not less than three.
Trustees are elected for a three vear terni and rctirc in rotaTiOn.
The Trustee Board consists of..
elected trustees, nornially resident in the area of CAEW'S borouJ of Elmbridge, elected at an Annual G#neral
Meeting.
co-opted trustees appointed by the trnstee board provided the total nuInber of co-opted trustees does not cxceed
oiie tliird of Ihe IrustLe b()ard
We actively encourage attendance al the Tnjstee Board meetings by key lundeTS. such as Eltnbridge Borough Council,
&% M'ell as key members ofstaff and volunteer5.
Thc Trustee Board seeks to cnsure that the communitv served bi, the chariiy is appropriatel), reflected througli thc
divcr8ily otr the Trustee body. Trustces recruited Ihrou2h advertLSing Tria its M'ebsite, Redch, Voluntary Action
Elmbridoe other recruitment organisations: as well as trom Tnembers of the public who express an intcrcst.
h'ew truslces aTe provided with an Induction Pack containing thc Mernorandum and Articles of Association together
with tlie most recent Accounts and Annual Report. This is follow.'ed up with an induction meeting with rclcvanl
members of the Management Team and the Chair of the Trustee Board. This provides an opportunity to learn ninre
aboul the work of CAEW. focus on Cll￿ent Board priorities and to &s.%ess individual training needs.
Organisatio
I'hc Chi￿ltI, operates from premises Icased from Elmbtidge Borough Council, and frum Viifiou5 outreach centres in its
area of operation.
A Trustce Board, comprising directors of the charity has been establT5hed to monitor flnancial policies. strategies and
procedures and to take certain decisions in accordance N*ith the delegated po￿.erS.
The Trustee Board meets, as a minimum. four times a vear to determine overall policy and overview the fvrtherance of
the charity's objects with additional meetings as requtied.
The Trustee Board works within the guidelines of the Code of Conduct published by Cilizens Advice. li incorporates
Ihe Nolan prilloiples of standards in public life which aims io ensure that all trustees observe ihe highesl standards of
PTopriety w)d acts in thL bcsl inlcrests of the Citizeng AdviLe service at all tivnes.
SVSteRn of deleoation is in pl¢ice and ddv ro day responsibilit) for Ihe PTovision of services resis with Ihe Chief
Exccutive and in her absence M'ith the Service Managers. The Chiel. Exccutivc is responsible for ensuring that the
charity dL.liv¢r5 the services specified and that key perforniancc indicators are Ellet. The Chief ExLCUtIVL is entitled to
attend '] riisle¢ Bo(Ird Meetillgys and is responsible for reporting lo the Board on the performance of the charilw and on
strategic opportunities that may arise to dcwelop the services of the charits,. The Service Manaocrs, who report to the
Chief Executive. have re.4pon.sibility for the dav ro dav service deliTrery and individual supervision of their team of staff
aDd volunteers.
The Chief Executive and Head of Advice Services atlend Trustee Board Meetings along wilh 2 volunteer advisers- none
of whom have voting rights.
Page 5

Citizens Advice Elmbridge IWe5t)
Report ol the Trustees
For The Year Ended 31 .March 2025
STRUCTURE. GOVERNANCE AND MANAC.EMFNT
Related parties
.hout die Unit¢d
CAEIV is a member of Citizens Advice, the national association for (he. Citizen5 Advice service throu(J
Kingdon].
Membership of the national association requires the charitable companv to adher¢ to rigorous standards in respect of
(fovernance, organisational PTaclices and qualiN of advice. The Ciiizens Advice .Membership Scheme requires member
organisalions to maintain perfomance standards ihrou(ph a protsramme called the 'Performance Quality Franiem'oi-k, and
'l.ead¢rship £elf-Assessment'. Mcmbers undergo an annual review of standards and an on-site in.spcetion, conditions
P¢Tmilting.. evLry Ihree years by Citizens Advicc.
At a local level the chariiy is guided by local policies and strate.(wies and is an active member of manj local forums,
Elmbridge Older People's Advisory Board, DWP Liaison meeungs, Elmbridge Equalities & Diversity Forum, Crown
Prosecution Involvement Panel. Health Intervention Straiegry. Panel and Homelessne55 Forum. Representation on these
group5 lias proiicd invaluabl¢ to the charity tn establishints iniprobcd link-s within the cnwJimLLniry and identifying policy
developments and funding opportunities. We tneet w'ith our partn¢rs within the I￿al authoritv and other agencies to
contiiiue to develop good w.orking practices and services.
Page 6

CitiLeiis Advice Elmbridge (West)
Report of the Trusteos
For The Year End¢d 31 March 2024
STRUCTURE, GOVERNANCE ANI D MANAGEMENT
Risk management
The directors have revleii'ed their PTo¢¢dures in the li?hi of Corporate novernaDLe guidance contained within the
Siatement of Recommended Practice 'Accountill(7 and Reporting by Charities,.
A risk assessment report is contained w'ithin the business plan and anticipates potential changes to the environment in
which CAEW is working and highliohis how these would impacr on lis services. In addition the Trustee Board reviews
the current risk assessment at each board meeting.
CAEW faces a range of operational risks and the key to succ¢sstul risk managcment is to identify potential risks, the
likelihood ot them ()ccurring and then obviate theiT impact. The Risk Assessment is a forn]al statement ot CAEW'S risk
mana£Fement .str(Itegy and hoiv the impact of potential risks can bc
minirnisLd.
Identifying the risks is an important elemeni of risk management and has been given detailed and careful consideration.
ATeas which have been covered ITh this process include=
activities and services undertaken by the organisalion
oiir objectiv¢s
tariyets and outputs required by fi]nder5 and other5
the operatlllgT Structure
exTernal factors (statutorv obligations, relationships with funders)
comparisons ith o(her Local Citizens Advice and comparnble organisations
p￿[ perfomiance and previous risks encountered.
In addition, CAEW face some uncertainty over continuing funding from Elrnbiidtre Borouoh Council after 31 March
2026 due to Local GovernmeT]t Review (devolution) in Surrev as announced The Government at the end of 2024.
CAEW'S objectives, ils inrernal organi5ation and the enwironment in ￿,hiCh it operates are conrinually evolving and as a
result, the risks it faces are not con51ant. Oruanisational success derives in par¢ from successful risk taking and so rhe
purpose of inlcmal conirol is to help manage and iontrol risk appropriatel￿ rather than to eliminate it.
The following measures ivill help minimise the risks inherent in an) large and diverse voluntaThi seclor organisaiion
which relies on a diverse Tange of fLLnding to meet all its commitments=
'rhe Trustee Board Tecognises ils role as the ultimare authority w ith regard to the govemance of the organisation.
The management team and slaty recognise that they opeTate iYTth delL¥3ted auihority-
EITective appraisals of the Chief Eiecutive and Managemenl Tcam.
Inlernal management and supervisory controls ￿h1¢h minimise risk of failing to deliver on ¢xistin(F
agrL¢mLnls and contracts.
Stciff awareness of sources of funding and the consequences arising from anv failure to deliver scrvices in line
with grant agreements and contract5_
The effective u.se ot probationary periods, jobholder perfortnance i¢views, staff supervision: and HR policie5 10
promprly identity and deal with issues of concern.
ReLTular case sheet Lhecking, Independent File Reviews. and training to ensure quality.
Regular review and analysis of statistlC5 to ensurc targets are met.
Maintain good relationships with funders to identifv potential future fi￿din0
opportunities.
Ensure adequate financial Teserves.
l O. RegFiilai' financial Tnuniloring against annual budoet.
I l. (ivod Lotnmunicalion between volunt¢er5, 5tdff. thL Mana£ement Team and the Trnstee Board.
l ? Maintaining independence and political llgutralil) lo avoid conflicts of interests.
grant
problems and potential ￿ndIng
Page 7

Citizens Advice Elllybridge (West)
Report of the Trustees
For The Year Ended 31 Marth 2025
STRUCTUKE. GOVERNANCE AND MANAGF.TrIF.NT
Procedures are in place 10 ensure compliancc with Hcalth and Safety legislation Covering staft, volunteer5. clients and
other visitors. Compliance ii'ith CiliLen5 Advice National Membership Scheime ensures a consistent qualitv ol- delivery.
foT all operational aspects of the charilw. The Charitv has Safeguardiiig policies and procedures covering children and
vulnerable adults. All policies are reviewed reoularls.
The Trustee Board oversee the tnforniaiion securlry of all personal infomiation of our clients, staff: fundLrs and
stratetsi¢ partners that is processed. It holds joint responsibility, for client dats that is held in our case management
s)'sleffl, w'ith the national Citizens Advice S¢rvic¢. An infortnalion ￿sura5]cL manaoLmLnt team exists lo ensure the
confidentiality. integTity'- and iivailability Ot ¢ill personal and sen51tive data is maintained to a Icvel whiLh is compliant
wilh the requirements (he General Data Protection Regulation and Data Protection Aci 2018.
Statement of dir¢¢tors' responsibilities
Th¥ Directors (who are also t￿slee5 of CAEW for the purposes of charily la￿) are responsible for preparing the
DircctDr.s' Rcport and thc financial statcincnts in accordance wilh applicablc law and United Kingdom Accounting
Standar(Ls (Unilcd Kingdom Generally Accepting Accounlino Practice).
Company law requires the directors to prepare f￿anCIal statements for each financial year ￿'hICh give a true and fair
view of the state of affairs ot the charitable company and of the incoming resources and application of resources,
including income and expenditllre, of the charitable companj for that perlod. In preparing these flljancial statements,
the d[[eLto￿ are required to-
Select suitable accountin
> policies and then applv them consistentl)'-
- Observe the methods and principles in the Charities SORP"
(Fements and estimates that are reasonable and prudeni:
- Make jud.
State whether applicable LIK Accounting Standards have been followe(L subject to an), material departure disclosed
and explained in the financial statements. and
Prepare the %lalcIncnls on the going conccrn basis unless il As inappropriate to presume that the charilable
company will continue in business.
In so far as the directors are aivare:
there is no relevant inforniation of which the charitable. companj's independent exarniner is Una￿are. and
the directors have taken all steps that th¢y ought to have taken to make themselves aivare of anv relevant independeni
examtnation intorniation and lo esLablish that the independent examiner are aware of that information.
Page 8

Citizens Advice Elmbridge (West)
Report of the Trustees
For The Year Ended 31 March 2025
REFF.RF,NCE AND ADMINISTRATIVF. DETAILS
Registered Company number
437295() (Fngland and Wales)
Registered Charili. number
109J025
Re¥istered office
Elmbridge Community Hub
The Old Scliool House
72 High StrLet
Wlllton on Thames
KT12 IBU
Trustees
TMGale
T W Butler
D Elulls
D J Walker-smith
N Pil¢lia¢aren
A FILrriTnan (re.%i.(Tn¥d 30.1.25)
D Hellderson
R Kosliani
F LUC7￿ S
R Nllilliams
T Sryant (appointed 3.7.24}
Cllr K ￿[e￿.enS
CllrN Dodds
Honorars. member
HonoraTV rneniber
In addition, some senior management and 2 volunteers attend Board Meetings as contributing i)bs¢rvcrs.
8enitsr Management Team
M1( rgaret Bourne
Julia Gray
Chief Executive
Head of Advice Services
Company Secretary
rMGale
Independent Examiner
Susan Keane
Fuller Spurling
Mill House
58 Guildtord Street
Chertsey
Surrey
KT16 9BF
Principal Bankers
CAF Bank
25 Killg?s Hill
West Malling
Kcnt
ME19 4"1"A
Finaneial Conduet Authoritv Number:
FRN617782
Approved by order of t
oard of trustees on
fNLI.
- and signed on its behalf by..
T M Gale- Trustee
Page 9

Independ¢nt F.xaminer's Report to the Trustees of
CitiLens Advice Elmbridge (West)
nd¢pend¢Dt examiner's report to the trustccs of Ciliz¢n$ Advi¢e Elmbridge (West) {'the Company,)
I report to the charity trustees on my examination of the accounts of th¢ Companv for thc year ended J l Marcl) 2025.
Responsibilities and basi$ 4)f report
As the charity's trustees of the Company (and als() its directors for the purposes of companv laiv) you are responsible for
the preparation of the accouTLt5 in accoTdaDce with the requirements of the Cofflpanies Act 2006 ('the 2006 Act,).
Having satisfied myself that the accounts of the Company are not required io be audited under Part 16 of the 2006 Aci
and are eligible for independent exaTnination. I report in resp¢ct of my examination of }wour charity's accounts ds carried
out under Section 145 of the Charities Act 2011 ('the ?0 I l Act,). In carrving out my examination I have fullowcd th
Dtrtctions given bv the Charity Comvnission under Section 145(i) (b) of the 2011 Act.
Independent examiner'5 Statement
Since your charity's gross inCOTne exLcedLd L?50,000 your examiner must be a member of a listed body. I C<in Lonfirn]
that l aTn qualified to undcrtakL the examination because l atn a (nembeT of the Inslituie ot Chartered Accouniants in
F,ngland and Wales, which is one of the listed bodies.
I hav¥ complLtLd mi. examination. I Conf￿ that no matters have come to my attention in connection with the
exam ination givinu Tn¢ cau5C to bclicvc-
accoLmting records were not kept in respect of the Company as required by SeL*ion 386 of the 2006 Act; or
the accounts do not accord wilh those records- or
the accounts do not compl). with the accounting requirements of Section J96 of the 2006 Act other than any
requirement that the accounts gil'e a true and fair view which is not a niatter Considered as parl of an
independent examination- or
the accounts hawe not been prepared in accordance H.-ith the methods and principles of the 8tsiement of
Recornniended Pra¢lice for accoLmling and reporting by charities (applicabl¢ to charities prcparing their
accounts in accordance with the l--inancial Reportints Sthndard applicable in the UK and Republic of Ireland
(FRS 102)).
I have no coneerns and have come acr055 TJO Other Tnatters in connection ivith the. examination to which attention should
be drawn in Iliis report in order to enable 4 proper ulldLrstandin¥ ot.the accounts to be reached.
Susan Keane
Fuller Spurling
Mill House
58 Guildford Street
Chertsey
Surrey
K"1'16 9BE
Date..
Pag¢ 10

Citizens Advice Elmbridge (West)
Slatement of Financial ActiTritie5
For The Year Ended 31 March 2025
31.3.24
Tolal
filnds
Unrestricted
fund
Restricted
fund
Total
funds
Notes
INCOME AND F.NDOWMF.NTS FROM
Donaiions and legacies
lJl.178
331,989
463.167
1,161,409
Bank intere.st
18.23?
18.232
Total
149410
3)1989
481399
1 180 260
EXPETr4DITURE O.N
Charitablc activities
Charitable activities
Support costs
19i.235
3.390
iJ1,989
525,224
I.OCi4,236
Total
196625
331989
528614
1.064,236
INFT INCOMEI(EXPENDITURE)
Transfers between funds
{47,215)
181217
(47,215)
116.024
14
181 ?17
Net moi'ement in funds
134,002
(181,217)
(47,215)
116,024
RECONC.ILIATION OF FUNDS
Total funds broLsght fonvard
275.06)
182,852
4i7,91.5
341,891
TOTAL FUIYDS CARRIED FORWARD
409 065
410 700
457915
The notes fomi part of thes¢ financial statements
Page 11

Citizens Advice F.Imbridge (We8t)
B212nee Sheet
31 Marrh 2025
31.i.25
Total
funds
Unrestricted
fund
Restricted
fund
l-()tal
fuiids
Notes
FIXED ASSF.TS
Tangible usscts
io
552
552
1,689
CIIRRENT ASSETS
Dcblors
Casli at bank d in hand
46.849
5J7 fj48
46,849
543 176
68,C?09
984 569
584.397
590.025
1,053,178
CREDITORS
Amounts falling due within one year
12
(173.728)
(4.545)
(17827J)
(596,367)
NET CURRENT ASSF.TS
410.669
411,752
456.811
TOTAL ASSETS LESS CURRENT
LIABILITIES
410,669
412,304
458,500
PROVISIONS FOR LIABILITIES
13
(1,604)
(1,604)
{_fjs.fj)
ET ASSETS
409 065
410700
4)7915
FUTr*'DS
Unrestricled fund5
Rknstricied funds
14
409,06)
275.063
182.8.f 2
TOTAL FUNDS
410 700
457 915
The Charitable companv is entitled to exemption from audit under Section 477 of the Companies Act 2006 for Ihc )'car
ended 31 March 2025.
The members have not required the compan). to obtain an audit of its financial statements for the year ended
31 March 20?5 in accordance w'ith Section 476 ot the Companies Act 2006.
The trnslees acknoi4,ledge their responsibilities for
(a)
ensuring that the charitable compan￿. keeps accounting records that comply with Sections J 86 and 387 of the
Companies Act 2006 and
preparing flnancial statements i%hich gil'e a true and fair view of the State of affairs of the charitable cornpany as
at the end of each financial vear and ot- its surplus or deficit for each financial year in accordance witli the
requiremLnts ot" Sections 394 and 395 and M,hich other¥vise compl}, with ihe requirements of the Companies Act
2006 relating io financial statements. so far as applicable to the chariiable coinpanv.
(b)
The notes forni part of th¢8e financial stat¢ments
Page 12
continued...

Citizens Adi ice Elmbridge {We5t)
Balance .Sheel - continued
31 Mareh 2025
These financial statements have been prepared in accordance with the provisions applicable to charitable companies
subject to the small companies regime.
InanLial slalem¢nts were approved by thL Board of Trustees and authorised for issue on
. and were signed on its behalf bv:
(MLJ
.1" M Gale - Trnstee
The T]Otes fomi part of these financial statements
Paoe 13

Citizen5 Advice Elmbridge (West)
Yotes to the Financial Statements
For The Year Elld¢d 31 March 2025
ACCOUNTING POLICJES
Basi5 of preparing Éhc financial slalements
The financial slateinents olthe charitable compan￿. whic.h is a public benefit entity under FRS 102, h1¢ ve been
prepared in a¢cordance with the Charities SORP {FRS 102) 'Accounting and ReportinD by Charities: Statenient
of Ricommcnded Practice applicable to charities preparing their dccounts in accordance iviih th¢ Financial
Rcportinb Standard applicable in the UK and Republic of Ireland (FRS 102) (effective l January, 2019}',
Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Repiiblic of
Ircland, and the Companies Aa 2006. The financial statements have been prepared under the historical cost
convention.
Income
1.2 Incoming resources
All incoming resources are reco.(mised in the StateDTrent of Fillancial Activities once the charity 15 leually entitled
to the income after any perforniance conditions ha￿'e been met, the amounl can be measured reliablv and it is
probable that the income will be received.
No <imount is included in the financial statements for volunteer time in line with the SORP (FRS 102).
Voluntary income bv ivav of grants. donation.8 and oifts is included in full in the Statement of Financial
Activities when receivable and w,hen the amounts are known with certainty, and are measurable.
Incomino resources from grdnts. where related to perforniance and specific deli*'erables, are accowrted for as
the cliaritable cornpanv earns the ritsht lo consideration bi. its perforniaT]Le. Where income is received in
advance of perforniance it is treated as defeffed income and included within creditors.
1.3 Resources expended
All Lxpenditure is accounted for on an accruals basi% and has been classified under headings that aggregate all
osts related to the category. Expenditure is recognlsed where there is a legal or con5tn]ctive obligation to inake
pal'ments to third parties: it is probablc that the settlement will be ttquired, and the amount of the obligation can
be measured reliably.
Charitable expenditure ¢omprises those costs incurred by the charitable company in the delivery of its activities
and services for its beneficiaries.
Governance costs include those costs associated with meetints the consiitulional and statutory requirements of
the charitJhlL" coinpany and include Ind¢pL￿dLnl cxaminer's remuneratTOn Losts link¢d io the strateoic
management ofthe charitable company.
All costs are allocated between the expenditure Categories of the Siaternent of Financial Activities on a basis
designed to reflect the use of the resource. Costs relating to a particular activity comprise both costs that can be
allocated directlv lo such activities and Ihose cosls of an indirect nature necessary lo support them.
1.4 Fund accounling
Restricted funds
Restricted funds represent f￿antS and donations receii'ed which are subject to restriclions on their expendilu
imposed by the donor or through the terms of an appeal. The aim and use of each restricted ￿nd is set out in the
notes to the financial statements.
Unrestricted funds
UnrestriLted funds represent fund5 Ih¢lt aTe expendable al ihe discretion of the Truslees in the furtherance of the
Libjecis of the charitable cotnpany. Such funds mav be held in order tv finance both WOTking capital and Ldpital
investmeiit.
Designated Funds
Desi￿ated funds represent part of uv]restri¢l¢d funds that are set aside for a specific deSTgnated purpose as
detailed in the notes to the financial slatemenls.
Page 14
continued...

Citizens Adi'ice EITubridge (West)
NotCS to the FTDancial Statements - eontinued
For The Year End￿ 31 March ?025
ACCOUNTING POLICIES- continued
Ineome
1.5 Tangible fixed as$ets
Tangible fixed assets are stated at ¢ost (or deemed cost) or N'aluation less accumulated depreciation and
accumulated iinpairnient losses. Cost includes costs directly attributable to making the asset capable of
opcrating as intended.
Depreciation is provided on all taT]<yible fixed asse15: at rates calculated to write off the cost, lesb estin)at#d
residuc11 value, of each asset on a systemalic basi5 over ils expected useful lifc as follows..
Office equipment 250/0 Straight line
Computer equipment ?50/0 Straioht line
Assets PLkrchagcd which are under £1.250 are expensed to the Statemenl of Financial Activities.
1.6 Debtors and creditors receii'able / pavable within one vear
Debtors and creditors wilh no stated mterest rate and receivable or paydble within one year are recorded at
transaction price. Any losses arising from impairment are recognised in expenditure.
1.7 Recognition of liabilities
Liabilities are reCo￿lSed when an obligation arises to transfer cconomic benefjts as a result of past transaclions
or ei'ents.
1.8 Emplo)'ee benefits
When eTnployLtiS have rcndcred service to the charity. shon-term eMpIo￿.ee benefits to which the employees are
entitled are recogniscd al Ihc undiscount¢d amount ¢¥pecE¢d to be paid for that sep*'iCe.
The charitv operates a defmed contribution plan lor th¥ benefit of its employees. Contributions are expensed as
they become pavable.
1.9 VAT
VA T is not recoverable by the charitable company. Irrec0￿erable VAT is included within the relevant costs in
the Statement of Financial Activities.
1.10 Tax
The chariry is an exempt charity within Ihe TtieaT]in¢F of schedule 3 of the Charities Aci 201 l and is considered io
pass the tests set out in Paragyraph I Schedule 6 Finance Act 2010 4wd therLfore it meets the definition of a
charitsble company for UK corporation tax purposes.
l. I l Going concern
The financial statements have been prepared on a going concern basis as the trustees believe that no material
unccrtainii¢s c.xist. The iruslees have Considered the level of fund5 held and ihe expeLlcd Icvel of income and
expenditure for 12 months from authorisino these financial statements. The budgeted income and expenditure 15
sufficient with the level ot-reserves for the charitv to be able to continue as a uoing cvncern.
Expenditure
Liabi lities are recognised as expenditure as soon as there is a legal or constructive obligation ¢omrnitting the
charity to that e%penditllre, il is pmbable Ihal a Iransfer of economic benefits will be required in settlemeiit and
thc amount of thL oblioation can be measured reliablv. Expenditure is accounted for on an accruals basis and has
bccn classitied under headings that a_4¢Frei)ate all cost related to thL CdtLgory. Where costs cannot be directlv
attribllted to particular heading5 they have allocatLd io aciivities on a basis consistent with the use of
resources.
Taxation
I"he charity is exempt from corpordtion tax on its charitable activities.
Page 15
continued...

Citizen5 Advice Elmbridge (West)
Note5 to thc Financial Statefflents- continued
For The Year Ended 31 March 2025
ACCOUNTING POLICIES- continued
Fund accounting
Unrestricted fiLnds can be used in accordance with the charitable objectives at the discretion of the trustees.
Restricted funds only be used for particular restricied purposes within the objects of the charity.
Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.
Further explanation of the nature and pU￿OSe of each fijnd is included in ihe notes to the financial statements.
DONATIONS AND LEGACIES
31.3.25
Donations
Grants
1,268
461899
6,155
1.155 254
46_3 167
1.161.409
RALYTS:
Restricted
20?5
20?4
Domestic Abuse Service
Youth Citizens Advice
Flousehold Support FLmd
Debt &. Benefit Casework Service
The l.otEery- COI. (irant
Trainer Project
Il. Comms Project
Advice Line
Sessions Supervisor
Health GP Outreach
Community Olltreach
Old People Welfare Advisory SeTvice
Core Strate(Fic Grant
Delegated Fund Irom Walton Chari
DelLSLTralLd fund from Ih'ej'bridge Charity
WalsinJo am Carc Hardshlp
698,491
81,944
43.432
63,500
66,73.
49.1611
4.691
13,368
5,000
6.461
18,000
8,)60
11,798
10,000
49,921
18.000
8,660
5.000
2,327
540
350
2,507
1,670
?50
331,989
1,020,144
Unrestricted
F.ITnbrdgL Boroiioh Council Core Grant
Flmbridge Borough Council COL Grani
111,210
18.700
111,210
461899
1 15)?54
Page 16
continued...

Cilizens Advice Elmbridge (West)
Notes to the Finallcial StateThellts- contlDued
For The Year Ended 31 March 2025
BANK INTEREST
il.3.25
31.3.24
Bank" interest
18.8.f I
CHARIT ABLE ACTIVITJF.S COSTS
Direct
Costs (see
note 5)
Support
costs
Totals
Charitable activities
Support costs
358,686
166.538
i.390
5?5 ?24
3,390
J58,686
169,928
f 28,614
DIRECT COSTS OF CIIARITABLE ACTIVITIES
Expenditurc on charitable activi¢ics
Direct
C05t5
Support
Costs
2024
Total
Total
Advice ivork
GuvLmance
J58.686
163,717
6.211
5?9,403
6,211
1.058.066
6.170
169.9?8
5?8.614
1064.2J6
Analysis of expenditure on charilablc aetivities
Direet
Costs
Support
Costs
2025
Total
2024
Total
Staff costi
Volunteer ¢osL4
IT costs
Service delivery cosls
ShdrLd dclivLry costs
Occupancy
Insur4ince
Depieciation
Audiior's Remuneration
Independent Examiner's fLe
Oihcr gyovernance costs
Pension liabilitv movement
Shar¢d cosls reLov¢red
337.981
1.109
126,111
464,092
1,109
15,829
19.596
30.822
821,14?
3,383
15.829
19.596
114,671
32.6511
3).254
1,770
1,138
1,770
I,li8
3.128
6,170
3,)90
i.001
1,604
3,390
20,028
(715)
1.604
48,990)
JS8.686
169 929
528.615
Page 17
continlled.-.

Citizens Advice Elmbridge (West)
Notes to the Financial .$tate￿ents- continued
For The Vear Ended 31 March 2025
NET INCOME/(EXPENDITURE)
Net income1(eX￿nd7ture} is stated after char¥in&'(creditino -
Auditors, remuneration
Depreciation - owned assets
6.170
?,331
1,137
TRUSTEES, REMUNERATION AND BENEFITS
There were no trustees. remuneration or other benefits for the )'ear ended i l March 20?5 nor for the )'ear ended
) l Marcl) 2024.
Trustee5' expenses
Expenses tolalling nil (2024- £268) wer¢ rL"imbursed to trustc¢s during the N'ear (2024 - 4 trustees).
STAFF CO.STS
The average monthly number of ¢mplo)'¢es durin£ th¢ J'car was as follows:
31.3.25
31.3.24
29
Staft"_ Advisorv
Stall- Administratton
12
28
No employees received emoluments in excess of £60,000.
COMPARATIVLS FOR THE STATEMENT OF FINANCIAL ACTIVITIth:S
Llnrestricied
fund
Restricted
tund
Total
tunds
INCOIViE AIYD ENDOWMEIYTS FROM
Donations and lenacies
138,892
1,0?2.517
1,161,409
Bank interest
18.851
Total
151472
10?8 788
1 180260
EXPF,NDITURE OI
Charitable activities
Charitable dclivities
104 713
959.523
1064 236
INET INCOME
46,759
69,265
116,024
RECOIYCILIATION OF FUNDS
Total funds brought for¥vard
228.304
113.587
341,891
TOTAL FUNDS CARRIED FORWARD
275 063
182852
457915
Page18
continued...

Citizens Adviee Flmbridge (West)
Notes lo the Finaneial .St2tements- cnntrnued
For The Year Endcd 31 March 2024
io.
TAIYGIBLE FIXED ASSETS
Plant and
machinery
COST
At l April 2024 and 31 March 2025
23,889
DEPRECIATION
At l April 2024
Charg>e for year
22,200
1,137
At 31 March 2025
23,i37
NET BOOK VALUE
At 31 MaTch 20?5
At 31 March 2024
1.689
DEBTORS: AMOUNTS FALLING DiiE WITHIN ONE YEAR
31.3.24
Tradc debtors
Other debtors
Prcpaj'mcnls and accrued incoTne
35,717
376
10.756
51.166
17,443
46.849
68,609
12.
CREDITORS: AMOUNTS FALLING DUE WITHIli ONE YEAR
31.3.24
Tradc creditors
Social sccurity and oihcr laxes
Accruals and deferred income
1,814
11.394
16i,065
18,?19
578,148
178.?73
-f96.J67
Page 19
continued..

Citizens Advice Elmbridge {West)
Notes to the Financial Stalements - eontinued
For Tht Year Ended 31 March 202-
12.
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR- continued
Deferred Income
2025
2024
Ministry of Ju5tic¢
Surr¢y Count). Council
Walion Charity
The Lottery
Community Foundation for Surrey
Thc Henrv Sm itli Charity
Wej'bridge Charil
OPCC and Surrey police
Elmbridge Borough Council
National Citizens Advice
WalsftnJftam Care
Th¢ Masonic Foundation
Spelthorne Council
Epsom & Ewell Council
186,483
89,8?7
27.404
29.845
13,690
6,234
1,8()3
60,717
34,920
25,8-
48,178
34,493
46.984
,353
1,404
1,700
19,016
27,417
153 128
53) 905
Of the deferred income of £5i).905 carried forward at Isi April ?024, £366,569 was transferred to North
Surrey Domestic Abuse Service Charity on rhe d￿e whcn ihe splii of ihe Chariiies look place.
13.
PROVISIONS FOR LIABILITIES
PENSION LIABILJTY
SCHEME: TPT Retirement Solutions- The Growth Plan
The company participates in the scheme: a multi-employer scheme which provides benetits to some 521
non-a5so¢iated participating emploiers. The scheme is a detined benefit scheme in the UK. It is not possi ble for
the coinpany to obtain SLEtTicient inforniiltion to enable li to ￿CoUnt for the scheme as a del)ned bencfit scheme.
ThLrLforL It Éiccounts for the schL Tllc ds a defined contribution scherne.
The schem¢ is subject lo the fvnding leois121ion outlincd in the Pensions Act 2004 which came inlo forc¢ on 30
December 200.5. This: tonether M'ith documents issued by the Pensions Reoulator and Technical Actuarial
Standards issued bv the Financial Reporting Council: set our the frameivork for funding detined benefit
occupational pension schemes in the b'K.
I'he scheme is classified as a 'last-man standTng arrangement,. Therefore the companv is potentially liable for
other participating employers, obligaiions if those emplovers are unable to meet their share of the scheme deficit
following withdrawal from the scheme. Participating employers are legally required to meet their share of tlie
schenie defIcic on an annuity purchase basis on withdrawal from the scheme.
A full aCtu￿al valuation for the scheme was Carried out al 30 September 2023. This valuarion showed assets of
£514.9m. liabilities of £iJ l.om and a dehcit ot" £16.Im. To eliminate this funding shortfall, the Trustee has
asked ihe participating emplovers to pay additional contributions to the scheme as follows=
Deficit contributions
From l April 2025 to 31 March ?028= £2.100:000 per annum {pavable monthly)
Unless a concession has been aoreed with the Trustee the ierni ro 31 March 20?8 applies.
Note that the scheme's previous valuation was carried out with an effeciive date of 30 September 2020. This
valuation showed assets of £800.3m. liabilities of £831.9m and a deficit of £31.6m. To elirninate this funding
shortfall: the Trustee asked the participating employers to pav additional contribulions to the scheme as follows:
Deficit contributions
From l April 2022 to 31 January 2025: £3.312.000 per annum (payable monthly)
Page 20
continued...

Citizens Advice Elmbridge (West)
Notes to the Financial Statements- eontinued
For Th¢ Year Ended 31 March 2025
13.
PROVISIONS FOR LIABILITIES- continued
Tlie recover), plan contributions are allocated to each participating employer in line with their estimated share of
The Series l and Series ? scheme liabilities.
Where the scheme is in deficil and where the companv has agreed to a def)cit funding arrangcment tht compaTTr}
recognises a liability for this oblioation. The amount reCo￿lSed is the net present value of the deficit reduction
ontributions payable under the agreeTnev]I that relates to the deficit. The present value is calculated using thc
discount rate detailed in these disclosures. The unw'inding of the discount rate 15 recogTnised as a financc cost.
J l March 2025
March 2024
31 March 2023
Prescnt value of provision
£1,251
£1,604
£585
RECONCILIAI"ION OTr OPENING AND CLOSING PROVISIONS
Period ending
J l March
20?5
Period ending
31 March 2024
Provision at the start of the period
Univinding ot- the discount factor (interest expense)
D¢ticil contribution paid
RemLasuremenis - impact of any change in assllmptions
Remea%urements - amendmcnls to contribution %chedule
585
15
(596)
10
1,590
1,251
49
Provision at the end of the period
Currcnt Liability on Withdrawal for the Scheme
The Pen8i()ns Trust ha% cnnfirnied the ¢stiTnaied liabiliti.. for CAEW on iYiihdraw(Il, or in the ewenl this liabililv
vcre Iii crystalisc is estimated lo be £9.490 at JO September 2023 compared to £15,056 as at 30 Septen)ber
9022.
As indicaltd above, the debi on withdrai%'iil wuuld only L.ryStali5e if CAEW wcrc to withdraw from the (irowth
Plan or fail to have at least one active member in the pension scheme.
As at the balance sheet date rhere ivere 4 actii'e members of the Plan who ivere employed b), CAEW within
Gro1￿1] Plark (Series 4). It follows Therefore Ihai Ihere is no immediate or forthcomijig risk of a dcbt o
'ilhdrawal from the scheme arising. The 5cbeTne is closed to further members and existing slaff are ol'fered a
delined Contribution scheme.
14.
MOVEMENT IN FUNDS
N'et
rnovement
in fLLnds
Transfers
between
fi￿d$
At
31.3.25
At 1.4.24
L'nre5tricted funds
General fund
275.063
{47,215)
181.217
409,065
Restrieted funds
Restricted funds
182,852
(181,217)
1,635
TOTAL FUNDS
457.915
47,215)
410,700
Page21
continued...

Citilens Advice Elmbridge (West)
riotes to Ihe Fin2ncial Stalements- continued
For The Year Ended 31 MaTeh 202q
14.
MOVEMENT IN FUNDS - continued
Nvl mowcment in funds, included in ihc above are as follows=
Incomin
resources
Resources
expended
MoTrenient
in fui)ds
UnrestrieÉed funds
GLllLral fund
149,410
(196,625)
(47,2 l5)
Restricted funds
Restricted Funds
3Jl,989
(331,989)
TOTAL FL￿Ds
481,i99
528.614)
47,21))
Comparatil'es for movement in funds
Net
movement
in funds
At
31.i.24
At 1.4.23
Unrestricted funds
General t-ulld
46.759
?75,063
Restricted funds
Re5triLt¥d Funds
113,i87
69,265
182,852
TOTAL FUNDS
341.891
116.024
4.fj7,915
Comparative net movement in funds, included in the above are as folloiTrs.'
Incoming
resources
Resources
expended
Movement
in funds
U nre$trieted funds
Gencral fund
151,472
(104,713)
46,759
Restricted funds
Restricted Fund.$
1.028.788
{959,523)
69,265
TOTAL FUNDS
180?60
1064 236)
I16024
Page 22
continued...

Citizens lee Elmbridge (Wesl)
r*otes to the Financial Statements- continued
For The Year Ended 31 March 2025
14.
MOVEMENT IN FUNDS - continued
Restrieted Funds
Ralanee
l April
2024
Incomijig
Resources
Expendedl
transferred
Balallcc
31 March
2025
Resources
Domestic Abuse Service
Youna cit17.ens Advice
Debt &. Benefits Casework
Coniinunity. Outreach
Trainer Project
Advice Line
SessTons Supervisor
Health GP Outreach
OldLr Peoples Welfare Advisory
Service
IT Coinnis Project
Delegated Fund from Walton
Charity
Strategic Fund - working iogeiher
Deleg(tted Fund from Weybridge
C.harity'
Wa15inJu am Care
Client Bankruptcy Costs fund
181 ?17
181,217
113,200
83,200
78,9?5
18,000
37,669
25,599
10.000
49,909
18,000
37,669
25.-fj99
i 0.000
49,909
8.660
11,810
8.660
11,810
664
2,3?7
5.000
2.327
5.000
664
540
540
3iO
971
971
182,852
))1.989
$13 206
15.
RF.LATED PARTY DISCLOSURES
There wer¢ no related partv transactions foT the vear ended 31 March ?025.
Paoe 2)