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2024-03-31-accounts

Juno Safety. SupporL Strength. Wom•n'• Ald ANNUAL REPORT Ist April 2023- 31sl March 2024

TABLE OF CONTENTS Trustees, Annual Re￿rt For The 202&24 Financial Year.......................... ... Message From The CEO...... . . ... . Message From The Chair Of Our Board of Tntstees....... ... ... Charitable Obiectives........................................................... ... .. . . Our Vision........................ Our Misskm.... ............ ......-.. . . Our Aims.............. .. .. ... . Our Ways Of Working....... . Our Beliets And Ethos..................... ... ........ ...... .... Our Governance ..................... ..... ... ... Public Benefrt....... .... .-..-. .. ...... . Our Strategic Alms 202425................................ .. Our Strategies............................-... ..... Our Plan For The Future............................................................................ 11 . Our Quality Assurance.............................................. .... ... Meei Our Board Of Trustees..... 11 15 Meet Our Senior Leadership Team...... Company InforniatK)n.............................................. . Structure. Gov8mance and Management.............................................. . ... . .... . 15 16 17 Independent Audiio¢s Report For The 202>24 Flnancial Year........................................ 22

TRUSTEES, ANNUAL REPORT FOR THE 2023- 24 FINANCIAL YEAR Message From The CEO It has been an honour and privilege. to lead Juno Women's Aid through another year of challenge, positive grovrth and change. During 2023-2024 Juno has continued to grow as an organisation. This growth has and continues to be. in relation lo income, the range of services we provide. Ihe number of sutvivors we support each year and our knowledge of what works best for survivors of DVA1 We have grown bul our focus remains on adhering to our grassroots values and vision. providing services that are trauma-informed and supporting long-term recovery. The past year has been incredibly busy. rewarding and challenging as we continued to move forward in achieving our ambition of ensuring the provision of specialist services run by women for women, children and young people to reduce the harms resulting from their experiences of domestic violence and abuse. The work of the past year has included but is not limited to: Moving fonward with our property acquisition plans. Securing £3 million investment from Safe and Sustainable Capital lo acquire 2 and 3 bed properties in the City and South Notlinghamshire for survivors of DVA and their children. We founded a sister organisation. Sirona Homes CIO. as part of a strategic plan to establish a regislered provider ri)oted in feminist ethos and values. The culminalion of our work wilh Pilotlighl has resulted in a review of our governance and the development of our strategic priorities for the next 5 years. We have conlinued a major modemisation programme reviewing our IT and infrastructure. We have launched partnerships with Sueno Events. Campbell Clinic, Equifax and continue to maintain and build upon partnerships developed in previous years. We have successfully secured ongoing funding for existing services including in our Justice services and for survivor engagement work across the DVA sector in Nottingham City. We have secured funding for nalional systems change work and are working with key stakeholders across the country to take this forward. 'DVA'. Domeslic Violence or Abuse Annual ReFK)rt & Financial Statements 2023-24 Charity No. 1094012 (limiled by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

It is testament to the dedication and commitment of Juno s siaff, volunteers and trustees that we have continued to deliver vital services to women, children and young people in Nottingham and South Nottinghamshire during yet another incredibly busy and challenging year. The board and I wish to thank all staff, trustees, volunteers and partners for their contribution, support and commitment to tackling domestic abuse. Finally, I want to pay tribute to the women. children and young people who used our services during this period - those who quietly called our Helpline or emailed and texted with us to gel advice, those who continued lo pursue our specialised recovery courses and those who were admitted to our refuges. These women are brave, Ihey make the hardest decisions it is possible to take in order to protect their children and others, and many go on to survive and heal with dignity. We are deeply honoured that they take that chance and reach out to Juno as a partner on that journey. Yasmin Rehman (Chief Executive offi￿r) Annual Report & Financial Statements 2023-24 Chariiy No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

Message From The Chair Of Our Board of Trustees The Truslees commend to you this report for Ihe year 2023-24. and take this opportunity to thank our CEO Yasmin, the Senior Leadership Team. all staff, volunteers, commissioners, funders, donors, partners and other stakeholders for supporting us to provide services for so many women, children and young people this year. The Board of Trustees is responsible for the governance and scrutiny of Juno Women's Aid. ensuring il is effective, legally compliant and meeting its charitable obieclives. We always have in mind the Purpose, Vision and Mission of Juno to ensure we don't lose sight of day-to-day experience and that our strategic direction seeks to continuously improve and extend the range of services we offer. We have an excellent working relationship with Yasmin. the CEO and the Senior Leadership Team to whom we provide appropriate challenge and support. This year has continued to be incredibly busy. often challenging, but always focused on delivering ihe besi possible services for women and their children. The Board has adapted and grown to ensure that we continue to provide the required support and challenge to Juno and the establishment of Sirona CIO. The Board now meets bi-monthly with 3 sub commiltees chaired by Trustees (detailed later in the report). We have created the post of Vice Chair wilh trustee Wendy Henderson elected to the role and have recruited 6 new Trustees to the Juno Board, and 2 for the new Sirona Board. This has significantly added to the skills, knowledge. experience and resources available to the Board and ensures we are well placed to face the challenges of the next year! Sue Gregory (Chair of the Board of Trustees) Annual Report & Financial siatements 2023-24 Charity No. 1094012 {limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

Charitable Objectives The principle objectives and activities of the charity are to enable women, teenagers. children and pets living with domestic abuse lo be safer, to leave the abusive relationship and to rebuild their lives with hope for the future. The Board of Trustees reviews our aims. objectives and activities each year. In particular, the Trustees consider how planned activities will contribute to the aims and objectives they have set. This report looks at what we have achieved and the outcomes of our work throughout 2023-2024. Our Vision Juno Women's Aid's vision is of a world where women. teenagers and children live their lives free from domestic and sexual abuse and violence. Our Mlssion Juno Women's Aid exists to reduce the harm caused by domeslic abuse. Our aim is to work to prevenl domeslic violence and abLJse as well as providing services lo meet the needs of survivors. Our work is holistic and empowering. working alongside survivors to achieve independent lives free from violence and abuse. Our Aims Juno Women's Aid aims to.. Support and empower women and children and strengthen families. Raise awareness aboul domeslic abuse and its effects on women and children. Challenge the taboo of silence and misperceptions about domestic abuse. Ensure the provision of specialist services to counleract domestic violence and abuse run by women for women, young women and children. Change lives. Our Ways Of Working We will always believe women and children. We are non-judgmentsl. We will hold the voice of the women and children we support at the heart of everything we do. We are passionate alx)ut supporting women and children no matter how complex their needs. Annual Report & Financial Statements 2023-24 Charity No. 1094012 {limiled by guarantee) Company No. 4305710 (limited by guarantee and not having a share capilal)

We will actively seek to make our services accessible to Ihe diversity of women and children living in the communities we serve. We work closely with partner agencies to increase the safety of women and children and reduce the harm caused by domestic violence. Our Bellefs And Ethos We believe that: Domestic violence is a cause and consequence of gender inequality. Responsibility for domestic violence always lies with the abuser. Specialist services provided by women in safe, women-only spaces have the potential to transform the lives of women and children. Only by working in partnership with others will we be able to protect women and children and meet their needs for support. The diversity of our staff, volunleers and trustees makes us a stronger organisalion and belter able to meet the needs of women and children. We are proud to be a feminist organisation. Our Governance Juno Women's Aid is a company limited by guarantee and a registered charity with a diverse Board of Trustees who are both experienced and new to Juno. The financial statements have been prepared in accordance with the accounting policies set out in note 1 to the financial statements and comply with Ihe charity's governing document. the Companies Act 2006 and -Accounting and Reporting by Charities.. Statement of Recommended Practice applicable lo charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)" (as amended for accounting periods commencing from 1 January 2016). Public Benefit The trustees have referred to the guidance contained in the Charity Commissionerfs general guidance on public benefit when reviewing our aims and objectives and planning our future activities. Our Values Courageous: We are not fazed by the challenges that come our way, we fight the cause of women suffering the trauma of domeslic abuse with courage and determination. Annual Report & Financial Statements 2023-24 Charity No. 1094012 (limiled by guarantee) Company No. 4305710 (limited by guarantee and nol having a share capital)

Diverse: We help women in ouv community who have setlled here from all over the world and we provide services that are sympathetic to Ihe needs associated with their diversity. Resourceful and Relentless: We never give up. we persevere and always do everything we can to find solutions in the most difficult of circumstances, we are committed to the women we help. Expert.. We are specialists in our field. we are a charity run by women for women. We are knowledgeable. focused and commilted to our cause. Compassionate: We shelter, we protect, 4ve nurture, with empathy and compassion. Our Stralegic Aims 2024-25 1. We will provide specialisl services for women. children and teenagers experiencing domestic abuse. 2. We will deliver our services in an inclusive way by recognising the specific experiences of different groups of women and children who are living with, have experienced domestic violence and abuse. 3. We will offer services to children and teenagers Ihat are on a par with our work with women survivors. 4. We will manage change effectively and with wellbeing in mind develop an organisation and staff who work flexibly. 5. We will ensure Ihat Juno Women's Aid proactively seeks the resources it needs to deliver ils mission. aims and key objectives effectively. 6. We will be a leader in delivering domestic violence services. raising awareness of domestic abuse and the diverse needs of survivors locally. regionally and nalionally. Our Strategies Fundraisina. Communications and Marketino Juno Women's Aid aims to use its voice to raise awareness, inform and educate. We need to reach and support survivors. enabling ihem to find and access the support they need wherever they are and however and whenever they can communicate. We also want to use our voice to bring about systematic change and improve the response to survivors needs. We build and maintain strong relationships and maintain a work profile and reputation which allows us to develop diverse income slreams. giving us the confidence to continue the vital services we already provide and develop new sen4ices which meet the needs of survivors today and in the future. Our aims for 2024-2025 are to increase our income through fundraising campaigns and deliver events to raise Juno's profile and reach new communitieslorganisations. We will Annual Report & Financial Ststements 2023-24 Charity No. 1094012 (limited by guaranlee) Company No. 4305710 (limited by guarantee and nol having a share capital)

create lafgeled communications to exlend our reach and engage with new audiences through social media channels. face to face events and media. Juno Women's Aid has always been committed to ensuring the safety and wellbeing of all of our service users and employees. Safeguarding strategies included providing staff wilh relevant and up-to-date training, creating and mainlaining clear safeguarding policies in line with The Children's Act, The Care Act, and the Domestic Abuse Act. and setling long ierm objectives around reporting and confidence when carrying out assessments. Thejoint Board of Trusteelalong with safeguarding leads oversee the quality of this work. Juno provides quartefly updates on safeguarding to commissioners and is subject to regular Safeguarding quality reviews. Juno received the SafeLives Leading Lights Accreditation in November 2022 and the Women's Aid England National Quality Standards in September 2024. Both accreditations are a mark of quality that offers services. partner agencies and commissioners a set of standards for supporting victims of domestic violence and abuse. As part of the standards Juno's safeguarding policies and procedures for Adults and Children were assessed. Hijman Resources. Staff Welfare and Volunteers Juno Women's Aid is committed to empowering staff growth and developing their knowledge, skills and capabilities to drive continuous improved performance. We have developed an organisalional-wide learning and development plan as part of the work to mplement Juno's HR Strategy and Aclion Plan 2022-27. which details staff development and training activities. As part of this drive for organisational development, we have invested in increasing the number of staff enrolled on domestic abuse sector professional qualification training. We put 8 members of staff through fomial accredited training (DAPA, IDVA and YPVA) in addition lo the internal training and non-accredited training staff attended. Our corporate induction programme for new staff continues to be a success. The induction programme includes training around Juno as an organisation. domestic abuse and supporting survivors. needs led model (Change that Lasts), as well as quality, monitoring and performance, IT, general Health and Safely and employee wellbeing. Our Lead HR Trustee and Head of HR meet regularly lo discuss and review performance against our HR Stralegy (2022-2027). Where appropriate they deliver In-house training to develop the Leadership Team's understanding and implementation of HR Policies in line with legislative developments. The strategic priorities oullined in our HR Slrategy will help drive the required changes needed lo ensure Juno achieves ils overall strategic aims. We are committed to equality of opportunity. valuing diversity and promoting Inclusion. The HR Strategy is our commitment to ensuring that the women who work and volunteer with us receive an exceptional experience. Juno is proud to be a Disabiliiy Confident Employer. 'DAPA'. Donieslic Abuse Preveiilion Advocate. 'IDVA' _ Independent Domeslic Violence Advisor, 'YPVA'_ Young Person Violence Advocaie. Annual Report & Financial Statements 2023-24 Charity No. 1094012 {limiled by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

10 Juno has been working with colleagues from the Nottingham Business School and Department of Psychology at Notlingham Trent University (NTUI since December 2021 to examine staffs. wellbeing. NTU has been supporting Juno in consulting with staff, a review of Wellbeing practice within our sector. and have developed our staff wellbeing survey informed by focus group results. This survey is due to be rolled out again in May 2024. Managers across Ihe organisation have met with colleagues at NTU to discuss and review results of the wellbeing survey and facilitate a discussion on potential initiatives and wellbeing practice employees would like to see at Juno. We are currently in the final stages of creating a new Employee Wellbeing Policy. The policy is due lo be published in summer 2024. We have appointed and inducted 42 new employees in a variety of roles including front line, back office and managemenl roles. We have utilised the support of 7 temporary agency staff of which 57 % transferred to direct employment Véllth Juno. Staff tumover equated to 36Yo over the year. We have continued to strengthen our volunteering infrastructure and develop our processes for engaging and supporting volunteers, in order to make volunteering inclusive, meaningful and impactful. We have focused on providing comprehensive inductions, responsive and consistent communication and support, and team building and enrichment activilies. We have trained 25 volunteers in the last year, with 2 of those progressing io employment with Juno. We have diversified our range of volunteering opportunities, for example planning and project managing a successful corporate volunteering event with a team of women from 'Microlise' decorating the Juno drop-in room at Noltingham Women's Centre. As a result of this project 'Microlise' are keen to continue supporting Juno in a variety of ways including further volunteering. We are also building our team of ad-hoc volunteers and developing the range and flexibility of activilies Ihey can support wilh. EqJa I'.1 ?',, Juno Women's Aid has a zero tolerance approach to all forms of unlawful discriminalion. We are fully committed to embedding equality, diversity and inclusion IEDII in all our policies and activities as an employer. a service provider and a procurer of contracts and services. 'All Women Matter sels out Juno Women's Aid's Vision, Commilmenl and Approach towards Equality, Diversity and Inclusion over Ihe next five years. Driving real change requires long-term commitment and that all of us push beyond comfortable boundaries. We musl begin the journey examining our own culture and talent practices, but we cannot be content to stop there. We must use our voice and work wilh others to advocate for change. Juno's vision is of a world where women, young people and children live their lives free from domeslic and sexual abuse and violence. We believe that Ihe principles of equality, diversity and inclusion are integral to this and the seniices we provide. Annual Report & Financial Statements 2023-24 Charity No. 1094012 Ilimited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

Our Plan For The Future Juno Women's Aid is committed to adapting our strategic priorities to meet the changing needs of our service users and to ensure we remain sustainable in an uncertain financial landscape. Our work with women, children and young people whose lives have been impacted by Domestic Violence or Abuse {DVA) tells us that prevention and recovery are not two ends of a continuum. rather they are a cycle. By offering trauma informed support we can help survivors begin the journey to safety and recovery that includes long-lerm recovery and rebuilding. Over the next five years. Juno is committed to leaming from our current models of working, listening io what survivors want and need. working wilh our partners across all sectors and crealing lasting change for survivors. Our ambition is to support survivors to move forward and live independent, autonomous lives. It is with this in mind that we have embarked on a new strategic direclion, acquiring properties as a result of social investment and ensuring survivors and their families can put down safe roots and rebuild after trauma. Furthermore, we are working with national partners lo develop innovative ways of delivering DA services thal is informed by lived experience and meets Ihe needs of survivors, builds on what works well and is responsive to Ihe challenges faced in an ever changing context. As we have grown as an organisation. we have become more visionary and entrepreneurial about what we want to do to support survivors of DVA. Juno is proud of ils values-based leadership and culture. We are a business and a charity. We want lo ensure we leverage some of what the private sector does to move forwards at the same time as remaining true to our values and principles. Over the past few years. we have developed our links with private sector partners, funders and investors. We are working closely with Winner Trading Limited and Safe and Sustainable Capital as we buy and manage our own properties for survivors and their families. During this time. we have learned a great deal in relation to shifting our mind-set and focus on being a values-based business. We have established Sirona Homes CIO, an independent sisler organisation rooted in feminist principles and values. We will support Sirona Homes CIO to become a registered housing provider in the coming years. Our Quality Assurance Juno Women's Aid continues lo keep quality and improvement at the heart of its work, to ensure that women and children in need of support are receiving the best possible services. The Board of Trustees monitors Ihe required standards Ihrough the Quality and Performance Committee. originally established in 2020. Chaired by trustee Helen Jebb, the group brings iogether the CEO. Depuly CEO and members of the Senior Leadership Team to bring oversight to operational practice and delivery. This committee ensures the Annual Report & Financial Ststements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

12 organisation meets its obligations in line with the Quality Assurance Policy. learning from serious case reviews and domestic homicide reviews and with the seclor quality slandards. A qualily improvement plan is at the cenlre of the wod(. In 2023 Juno was re-assessed as part of the Women's Aid England (WAE) National Quality Standards and was proud to have met the reqLJired levels for re-accrediiation; a huge achievemenl. A framework of review and assessment which also incorporates Safe Lives Leading Lights Standards is now firmly established lo monilor and share areas for learning and improvement. Looking to Ihe future Juno plans lo apply for accreditation for Investors in People awards demonstrating the commitment to staff and volunleers. Thanks To Our Supporters Your regular income allows us to offer immediate urgent crises support where no other services are available. Thank you to the following organisations for donations: Boots Media Group Bulwell Tophouse Canarvon Chapter Cartwright Communications Coop Bank Jigsaw Enigma Men's Business Club Equifax Gedling Wl Golf Fundraiser Hawley and Rodgers Solicilors Helix House Marchini Curran Marshall Mayers (Teacher Active) New Look Page Kirk Sueno Events The Campbell Clinic Noltingham County Court Thank you lo the following individuals for organisiNJ and taking part in fundraising events for us: Verity Booth Hand in Hand - The elimination of violence against women fundraiser Rich Davis - Rich Runs London Hannah Kitchener - SE10 takes on the Cambridge Half Marathon Christine Ivy - SBK In The Open Jennifer Carr- 3 Peaks 24-hour Challenge Thank you to the following organisations who supply vouchers. tickets. and items we have passed straight to the families we supporL' Annual Report & Financial Ststements 2023-24 Charity No 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

13 Boots The Lashes Foundation The Nottingham Playhouse Lush Havenswood House KLG Rutland The Campbell Clinic The Greal Notts Christmas Toy Appeal Theatre Royal Children's Hospitals Pyjamas Morrisons Microlise Sills & Betteridge Thank You New Look Stores in the Nottingham region have been raising money for Juno between January 2022 and March 2024. The amount raised has helped us to relain our extra helpline staff. Thank you for choosing us. Thank you arKI sincere condolences to Karen's family and friends for donations made in her memory, and thank you to all other individuals and companies that supported Juno in any way. including those who donated anonymousty and those who donated whilst shopping using Give As You Live. Annual Report & Financial siatements 2023-24 Charily No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

14 Meet Our Board Of Trustees Sue Gregory- Chair Wendy Henderson - Vice Chair Sue Tongue - Treasurer I Chair of Finance & Fundraising Committee Anna Harry - Lead Marketing & Communications Trustee Anne Leivers - Lead Equality. Diversiiy & Inclusion Trustee - appointed March 2024 Helen Jebb- Chair of Quality & Performance Committee Lucia Swift- Lead HR Trustee Tracy Tyrrell - Juno I Sirona Link Truslee - appointed January 2024 Beth Whelan - appointed January 2024 Bop Dhillon - resigned December 2023 Chanlal Lee- resigned July 2023 Heather Whitehouse- appointed January 2024 Lee Harrison Liz Cartwright- appointed January 2024 Pauline Dunkwu Sharon Squires - resigned April 2023 Thanks and best wishes to the Trustees who left Juno in 2023-24.. Bop Dhillon (resigned December 2023), Chantal Lee (resigned July 2023). and Sharon Squires (resigned April 2023) Meet Our Senior Leadership Team Yasmin Rehman - Chief Executive Officer Paula Clarke- Deputy CEO Katherine Onion - Direclor of Finance and Business Support Carly Mason - Head of Service- HR Debbie Denning - Head of Service - County Kim Clarke- Head of Service - Accommodation and Central Operations Krishna lftikhar- Head of Service - City Sam 8- Head of Service - Qualiiy Compliance and Performance Annual Report & Financial Statements 2023-24 Charity No. 1094012 {limited by guaranlee) Company No. 4305710 (limited by guarantee and not having a share capital)

15 Company Informatlon RegISte￿d Offices and Operational Address Juno Women's Aid. Suites 18 & 9. Heathcote Building. Heathcoat Street. Nottingham, NG13AA Statutory Auditors Page Kirk LLP Sherwood House 7 Gregory Blvd Forest Fields Notlingharn NG7 6LB Bankers Lloyds Bank 12-16 Lower Parliament Street Nottingham NG13DA Investment Advisors St James's Place Handelsbanken Wealth Managemenl 77 Mount Ephraim Kent 1 Telbury Road Cirencester Gloucestershire TN4 8BS GL7 1FP Annual Report & Financial Ststements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guaraniee and not having a share capital)

16 structure. Governance and Management Juno Women's Aid is a charitable company limited by guarantee, incorporated on 15th October 2001 and registered as a charity in 2002. The company was established under a Memorandum of Association which establishes the objects and powers of the charitable company and is governed under ils Articles of Association. The Arlicles were amended in August 2023 to reflect new ways of working within the Board of Trustees. The Co-chair officer holder positions were replaced with Chair and Vice-chair positions. The Directors (Members) of Ihe company are also charity Trustees for Ihe purposes of charity law. Trustees are elected appointed lo serve for a period of three years after which can be re-appointed. A trustee can serve for a maximum of three terms (9 years). The Chair of the Board is also elected for a period of Ihree years. The BOT is responsible for overseeing the strategic direction and policy of the charity and delegates the responsibility for the day to day operation lo the Chief Executive Officer (CEO). The Chair of the Board carries out monthly supervisions with the CEO. The Board met six times during the year for its regular meetings and held two extra-ordinary meetings for specific matters. The BOT receives written performance and themed reports and proposals from the CEO and Senior Leadership Team (SLT) lo ensure decision-making is evidence and risk based as well as costed. Truslees also undertake in-depth stralegic work in commillees which meet regularly and report to the Board. These committees are.. Finance & Fundraising (Chair - treasurer. two further trustees. CEO, Director of Finance and Business Support) Quality & Performance (Chair- trustee, two further trustees. CEO, Deputy CEO, Head of Quality, Compliance & Performance) Housing & Property (Chair- trustee, treasurer. Junolsirona Homes link trustee, CEO, Director of Finance and Business Support) As part of a governance review the Board of Trustees agreed to Ihe appointment of lead trustees in September. The lead trustees, roles are: Equality, Diversity & Inclusion Human Resources Marketing & Communications Annual Report & Financial Statements 2023-24 Charily No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

17 Partnerships Programme Management Safeguarding Sirona Homes Nolts Women's Centre renovations The CEO and SLT ensure thal Juno delivers high quality services, meets contractual obligalions and conditions of grant aid and provides safe and secure conditions of employment and placement for Ihe staff and volunteer team including supeNision, support and continuous development of their skills and knowledge. SLT meets weekly. and includes a CEO, Deputy CEO, Director of Finan￿ and Business Support, Heads of HR and Quality Compliance and Performance, and Operational Heads of Service. Team Managers are responsible for the running of day-to-day activities with their slaff who deliver services to women, teenagers (young people) and children living in the community and our refuge accommodation. Full Management Team Meetings are held monthly. The activities of the organisation are supported by a core team which provides administralive. business, communicalions. finance, human resources and performance information. Recruitment of Trustees and Training Juno Women's Aid recruits. women to the Board of Truslees who have skills, knowledge and commitment to take overall responsibility for the organisation. All prospective trustees receive infomiation about Juno. the range of services it provides and its values and ethos. Prospective trustees meet informally with the Governance Manager and then formally with the Chair and Vice-chair prior to their appointment being approved by Ihe Board. On appointment. new Iruslees are provided with an induction pack which contains.. Governance Manual The legal framework of the charity including Ihe Articles of Association The current financial position as set out in the latest published accounts Relevant strategies and policies A recruitment drive in the aLJtumn resulted In four new trustees being appointed to the Board. New trustees have attended a 'Being a Trustee, course provided by provided by Nottingham Community and Voluntary Services and will allend the corporate staff induction at Juno in Annual Report & Financial siatements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limiled by guarantee and nol having a share capital)

18 April 2024. Other training opporlunities are available to all Irusiees. Trustees are invited to meet with services provided by Juno in order to familiarise themselves with Ihe charity, the various projecls and the context within which they operate. Trustees have also attended the All Staff Away Days. A skills audit of trustees was conducted in August and this identified gaps in skills. This was used to target recruitment of new trustees and to identify any training needs. Trustees have utilised their skills to provide guidance lo the CEO and Senior Leadership Team on specific projects in addition to their govemance role. The Board seeks lo ensure that trustees have sufficient skills. knowledge and experience required to run a medium sized charity. Arrangements for setting pay and remuneration of key management personnel Juno aims to create a high performance culture, ensuring thal we have expert, knowledgeable staff who are appropriately molivaled, incentivised and supported to deliver and show excellent performance. In doing this we will: Deliver performance management processes which are fit for purpose. uniformly applied and aligned to support delivery of wider people management objectives Ensure that our Terms and Conditions of Employment and other benefits are competitive within the women s sector as we compete for the recruitment, molivation and retenlion of staff. This will be achieved through= a) Benchmarking of our approach lo pay and reward on at leasl an annual basis, both across the sector and in our local area. b) Maintaining a commitment to recognise exceptional performance and contribution of individuals and teams. c) Recognising professional accreditation and considering new approaches to excellence. d) Ensuring honesty in assessment and feedback as provided through the annual performance review process. Risk Management The BOT actively and routinely reviews all major risks to which Ihe charity is exposed and these are documented in a risk register. The register details risks, their assessment, controls in place. net risks. responsibilities and review process. Areas of risk included are governance. operations. finance, human resources. exiemal environment, legal and regulalory. reputation, disaster recovery, and planning. The plan includes events that are unlikely but would have very high impact were they to occur as well as an organisational risk register, risk management plans are put in place for new contracts and current key risks are reported by the CEO at each meeting of the BOT and discussed at the relevant committees. Annual Report & Financial Statements 202&24 Charily No. 1094012 Ilimiled by guaranlee) Company No. 4305710 (limited by guarantee and not having a share capiial)

19 The Board is very aware of the dynamic nature of risk in the environment in which we operate. Due to intemal changes with one key funder. cashflow became a key risk during 2022-23 and again in 2023-24 and had to be managed on a weekly rf not daily basis throughout this period. Apologies have been received and the funder is working to resolve the issues (for which Juno holds no blame or responsibility). Financial recompense is being sought for the impact and the situation continues to be monitored closely. Related Parties Juno Women's Aid is a full member of Women's Aid Federation of England. the End violen￿ Against Women Coalilion, Women's Resource cent￿ and The Helpline Partnership. Financial Review The charity's tOL81 income for 202>24 amounted to £3.339,960 (2022-23: £3,158.765).1ts assets are available and adequate to fulfil its obligats'ons. Totsl expenditure amounted to £3,499.243 (2022-2023: £3,144,578). The nel incoming resources for the year after unrealised gainsllosses amounted to -£159,283 (2022-23: £14,187). This figure includes proportlon of planned one off expenditure noted in designated funds, see note 18 below (£144.703). A gain on investment of £41,355 means an overall final figure of -£117,928. The total resenies at 31st March 2024 amount to £1,156,411 {2022-23 £1.274,339), of which £0.00 is allocated to restricted funds leaving £1,156.411- retained as total unrestricted funds, which induded designated funds of £774.818 (2022-23 £745,415). Free reserves at 31 st March 2024 were £454.021 {2022-23 £328,228), which are made up of general Un￿StriCted funds less tsngible assets. Principal Funding Sources Juno Women's Aid has continued to receive fijnds from a wide range of sources and summary of our principle sources is laid out below: Nottingham Cty Council (CDP)- £1,651,525 (22-23 £1.706,680) Nottingham Cty Council - £55.653 (22-23 £83,154) Nottinghamshire County Council - £1 ,270,409 (22-23 £1.029.407) Nottinghamshire poli￿ and Crime Commissioner- £ 79,653 (22-23 £54,624) Grants: Notts Community Foundation (£34,747), Coutts {£45.000), and Oak Foundation (£15,000), National Lottery (£72,212) total: £166.958 (22-23 totsl £105,000). Reserves Policy 3 Minus any underspend retumed or amounts caffied fofward. An nual Rewrt & Financial Ststements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

20 The BOT has examined the charities requirements for reserves in light of the main risks to the organisation. It has established a policy whereby the unrestricted funds, not committed, should equate to 34 months projected expenditure. At that level the charity should, in the event of decline in funding. be able to conlinue all activities until funding is repla￿d or activblies altered. Money from reserves has been designated for development work which has noi been possible in previous years. A level of core activities is funded from unrestricted reserves. Current reseNes are £1.156.411 (2022-23 £1,274,339) which equates to approximately 4.6 months project expenditure. This indudes £774.818 (2022-23 £745,415) - which has been designated for specific items of expenditure. | riveslment Polic Under the tenns of the memorandum and articles of association. the charity may invest monies of Juno Women's Aid not immediately required for its own purposes. Aside from retaining a prudent amount in reserves each year most of the charity's funds are to be spent in the short term so there a￿ few funds for long tsrm investment. Having considered the option available. the BOT decided to invest the amount that it has available in unit trusts managed by St James's Place Wealth Management and Handelsbanken. The performance of the unit trusts accounl has shown a gain of £41,355 during this financial year. The investments are reviewed constantly by the trustees, Finance and Fundraising Sub Committee, and overseen by Ihe Board of Trustees. Tn i¢t••o' rp.Sry￿0ihilitl￿% in r•latir*n trt thp fin2nri21 ot2tam•nto The charity trustees are responsible for preparing a trustee's annual report for financial statements in accordan￿ with applicable law and United Kingdom Accounting Standards (UKGAAP). Company law reqUI￿S the BOT to prepare financial statements for each financial year which give a true and fair view of the state of the affairs of the charitable company and of the incoming resources including income and experKliture. of the charity for that period. In preparing the financial statements, the trustees are required to: Observe the methods and principles in the Charities SORP. Select suitable accounting policies and then appty them consisteniiy. Make judgements and estimates that are reasonable and prudent. Prepare the financial statements on the going concem basis unless it is inappropriate io presume that the charity will continue business. State whether applicable UK accounting stsndards have been followed subject to any material departures disdosed and explained in the financial ststements. Annual Report & Financial Ststements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

21 The truslees are responsible for maintaining proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. The trustees are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and delection of fraud and other irregularities. The trustees are responsible for Ihe maintenance and integrity of the corporate and financial information included on Ihe charitable company's websile. Legislation in the United Kingdom governing ihe preparation and dissemination of financial statements may differ from legislation in other jurisdictions. In so far as the trustees are aware al Ihe time of approving our trustees annual report. There is no relevant audit information which the company's auditors are unaware; and the trustees have taken all the sleps that ought to have been laken to make themselves aware of any relevant audit information and to establish that the auditor is aware of that information. This report is prepared in accordance with the Charities SORP (FRS 102) (effective 1 January 2020) and in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small companies as well as compliant wtth the Charities Commission and Companies House. This report was approved by the Board of Truslees on 18 July 2024 and signed on ils behalf by-. Sue Gregory (Chair of rustees) Annual Report & Financial Ststements 2023-24 Charity No. 1094012 {limiled by guarantee) Company No. 4305710 (limiled by guarantee and not having a share capital)

22 INDEPENDENT AUDITOR'S REPORT FOR THE 2023-24 FINANCIAL YEAR Annual Report & Financial Statements 2023-24 Chariiy No. 1094012 Ilimiled by guaranlee) Company No. 4305710 (limited by guarantee and not having a share capital)

23 JUNO WOMEN'S AID IA Company Limited by Guarantee) INDEPENDENT AUDITORS. REPORT TO THE TRUSTEES OF JUNO WOMEN'S AID Opinion We have audited the financial statements of Juno Women's Aid (ihe'tharitable company'l for the year ended 31 March 2024 which comprise the Statement of Financial Activities, the Balance Sheet. the Statement of Cash Flows and the related notes. induding a summary of svjnificant accounting policies. The financkll reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards. induding Finanaal Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland. (United Kingdom Generalty Accepted Accounts'ng Practscel. In our opinlon the financial stslemeDts= give a true and fair view of the state of the charitable company's affairs as at 31 March 2024 and of its incoming resour￿$ and application of resources. induding its income and expenditure for the year Ihen ended.. have been properly prepared in accordan￿ with United Kingdom Generally Accepted Accounting Practice., and have been prepared in accordance with the requirements of the Charities Act 2011. Basis for opinion We conducted our audit in accordance with Intemalional Standard5 on Auditing {UK) {ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Audrtors. responsibilities for the audit of the financial statements section of our report. We are independent of ihe charitable company in accordance with the ethical requirements thal are relevant to our audit of the finar)cial statements in the United Kj'ngdom, including the Financial Rewrttrng Council's Ethical Standard. and we have fulfilled our other ethul responsibilities in accordance with these requirements. We believe that the audil evidence we have obtained is sufficient and appropriate to provbde a basis for our opinion. Conclusions relating to g(xng concem In auditing the financial statements. we have concluded that the Trustees, use of the going concem basis of accounting in the preparation of the finanaal statements is appropnate. Based on the work we have performed. Y￿ have not identified any material uncertainties relating to events or condition5 that. individually or colledively, may cast signrficant doubl on the Charitab￿ company's ability to continue as a going concem for a period of at least tsvelve rrw)nths from when the financial statements are authorised for issue. Our responsibilities and the reswnsibilities of the Trustees with respect to going concem are described in the relevant sections of this report. Other infornation The other infomation comprises the infornation included in the Annual Report other than the financial statements and our Auditors, Report Ihereon. The Trustees are resw)nsibbe for the other infomation contained within the Annual Report. Our opinion on the financial statements does not cover the other infomialion and, except to the exient otherwise explicitty stated in our reporL we do not express any form of assurance conclusion thereon. Our responsibility is to ￿ad the other infonnation and. in doing so. consider whether the other inforniation is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit. or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements. we are required to determine whether this gives rise to a material misstatement in the financial Statements themselves. If. based on the work we have perfom)ed. we conclude Ihat there is a material misstatement of this olher information. we are ￿qUired to report that facL We have nothing to report in this regard. Annual Report & Financial Statements 2023-24 Charity No. 1094012 {limiied by guarantee) Company No. 4305710 (limited by guarantee and nol having a share capilal)

24 JUNO WOMEN'S AID (A Cofflpany Llmited by Guarantee) INDEPENDENT AUDITORS. REPORT TO THE TRUSTEES OF JUNO WOMEN'S AID Matters on vthich we a￿ required to report by exception We have nothing to report in respect of the folkywing matters where the Charibes (Accounts and Reports) Regulations 2008 requires us to report tr> you rf. in our osynion: the information gNen in the Trustees. Report inconsistent in any material respect with the financial statements; or suificient accounting records have not been kepl., or the financial statements are r)ol in agreement wth the accounting records and retums" or we have not received all the infom￿￿'0n and explanations we requi￿ for our audrt. Responsibilities of trustees As explained more ful￿ in the Trustees. ResponsibiThties Ststemenl. the Trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial Statements and for being satisfied that they give a tnje and fair view. and for such intemal control as the Trustees determine is necessary to enatle the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the Trustees are ￿sponSible for assessing the charitable companys abilty lo continue as a going concem. disclosing, as applicable, matters related to going concem and using the going concem basis of accountiThJ unless the Trustees either intend to liquidate the charitable company or to cease operations. or have no realistic alternative but to do so. Auditors. responsibil￿eS for the audit of the financial statements We have been appointed as auditor under section 144 of the Charities Act 2011 and report in accordance with the Act and relevant reguL3tions made or having effed t￿eunder. Our objectives are lo obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement. whether due lo fraud or error, and lo issue an Auditors, RetK)rt that includes our opinion. Reasonable assurance is a high level of assurarKe. but is not a guarantee that an audit conducted in accordan( WSth ISAS (UK) will always detect a material misslalement when il exists. Misstalemenls can arise from fraud or error and are cons*Yered rnaterial if. individu211y or in the aggregate. they could reasonably be expected to influence Ihe economic decisions of users taken on the basis of these financial statements. Irregularilies, induding fraud, are instances of n0nacompl1ar￿e with laws and regulations. We design procedures in line with our ￿SPonSibl11b'e$, outlined above. lo detect material misstatements in respect of iriegularities. including fraud. The extent to which our procedu￿$ are capable of detecting irregularities. including fraud is detsikd bebw: We obtained an understsnding of the legal and regulatory frameworks wtthin which the company operates, focusing on those laws and regulatiorts that have a direct effect on the detemlination of malerial amounts and disclosures in the financial statements. The laws and regulations we considered in this context were the Companies Act 2006 and Money Laundering. We identifEd the g￿atest risk of material impact on the finanrial statements from irregularities. including fraud. lo be the override of controls by management and the understatement of revenue. Our audit procedures to respond to these risks included: Enquiries of management about their own identificat￿n arKI assessment of the risks of irregularities. Sample testing on the p05ting of joumals. Reviewing meeting minutes, regulatory correspondence and professh)nal fees. Detailed subslantive testing on the completeness of income. Annual Report & Financial Ststements 2023-24 Charity No. 1094012 (limiled by guarantee) Company No. 4305710 (limited by guaranlee and not having a share capital}

25 JUNO WOMEN'S AID IA Company Limlted by Guarantee) INDEPENDENT AUDrroRS' REPORT TO THE TRUSTEES OF JUNO WOMEN'S AID Because of the inherent limrtations of an audit, there is a risk that we will nol detect all irregularities, induding those leading to a material misstatement in the financial statements or non<ompliance with regulation. This risk increases Ihe more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements. as we will be less likdy lo become aware of instances of non<ompliance. The risk is also greater regarding irregularities ¢xcurring due to fraud rather than error. as fraud involves intentional concealment, forgery. collusion, omission or misrepresentation. A further description of our responsiblities for the audit of the financial statements is located on the Finan¢k41 Reporting Council's website at.. www.frc.org.uklauditorsresponsibilities. This descriplion fomis part of our Auditors. Report. Use of our report This report is made sO￿ty to the charitable CoMpan￿S truslees. as a body, in accordance wilh Part 4 of the Charities {￿countS and Reports) Regulations 2008. Our audit work has been undertaken so that we might slate to the charitable companls trustees those matters we are required to state to them in an Auditors, Report and for no other purpose. To the fullest extent pemiitted by law. we do not accept or assume responsibility to anyone other than the charitabk company and its members. a5 a body, for our audit work, for this report, or for the opinions we have fonned. James Haywood ACA (Senior Statutory Audllor) Chartered accounlants and ststutory auditors She￿ood House 7 Gregory B￿levard Nottingham NG7 6LB 18 July 2024 Page Kirk LLP aTe eligibk to act as audilors in terrns of section 1212 of the Companies Act 2006. Annual Report & Financial Statements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

26 JUNO WOMEN'S AID (A Company Limited by Guarantee) STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDrruRE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2024 Unrestricted funds 2024 Restrtct¢d funds 2024 Total funds 2024 Tolal funds 2023 Incomo from: Donations and legacies 28,365 28,365 88.355 Charitable activities 2,711,671 599,603 3.311,274 3,070.344 Investments 321 321 66 Total Income 2 740 357 3 339 960 3 158 765 Expenditure on: Charitable activities 2.884.100 615,143 3.499.243 3, 144,578 Total expenditure 615 143 3 499 243 Net lexpenditureyin¢ome befor¢ net gainsl(losses} on investments (143.743) (15,540) {159.283} 14,187 Net gainslllossesl on investments 41.355 41,355 (46, 125) Net expendlture (102.388) (15,540) 1117,928) (37,938) Transfers be￿een funds 18 (1 5.540) 15,540 Net movement in funds RKonclllatlon of funds: Totsl fvnds brought forward 1,274.339 1,274,339 1.306.27T Net movement in funds (117,928) (117,928 (31.938) Total funds rArrfod forward The Statement of Financial Activities includes all gains and k)sses recognised in the year. The notes ¢Jn pages 11 to 31 forni part of these financial statefflents. Annual Report & Financial Statements 2023-24 Charity No. 1094012 (limiled by guarantee) Company No. 4305710 (limiied by guaranlee and not having a share capital)

27 JUNO WOMEN'S AID (A Company Llmlted by Guarantee) BALANCE SHEET AS AT 31 MARCH 2024 2024 2023 Flxed assets Tangible assets 13 101,678 146.268 Investments 14 653.683 612,328 755,361 758,596 Curront a$sets Debtors 15 334.459 389. 184 Cash at bank and in hand 323,568 443,809 658,027 832,993 Creditors: amounts falling due within one year 16 {256,977) (317,250) Net current assels 401.050 515.743 Total assets less Current Ilabllltles 1,156,411 7.274,339 Total net assets Charity funds Restricted fvnds 18 Unrestricted funds 18 1.156,411 1,274.339 Total funds Annual Report & Financial siatements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guaranlee and not having a share capital)

28 JUNO WOMEN'S AID IA Company Llmlted by Guarantee) BALANCE SHEET AS AT 31 MARCH 2024 The enlty was entitled to exempti¢)n from audit under SeC￿n 477 of the C(ynpanies Act 2006. The members have not required the entity to obtain an audit for the year in question in accordance with section 476 of the Companies Act 2￿. However. an audit is required in accordance wth section 144 of the Charities Act 2011. The Trustees acknowledge their responsibilities for comptying with the requirements of the Act with respect to accounting records and preparaliori of financial slatements. The financial statements have been prepared in accordance with the provisions applicable to entities subject to the small companies regime. The finanaal slatements were approved and authorised for issue by tho Twstees on 18 July 2024 and signed on their behalf by.. Sue Tongue (Trustee) The notes on pages 11 to 31 form part of these financial statements. Annual Report & Financial Statements 2023-24 Charily No. 1094012 (limited by guaranlee) Company No. 4305710 (limited by guarantee and not having a share capital)

29 JUNO WOMEN'S AK) (A Company Limited by Guarantee) STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2024 2024 2023 Cash flows from operating a¢tlvltles Nel cash used in operating activities (108.3451 (403.623) Cash flows from Invosting activltles Dividends. interests and rents from investments 321 66 Purchase of tangible fixed assets (12.2171 (44, 123) Proceed5 from disposal of investments 200,000 Net cash (used in}Iprovidod by Investing actlvltles (11,896) 155.943 Cash flows from financing activitl•s Net cash provlded by finan¢lng actlvities Change In cash and ¢ash equivalents In the year 1120.241) (247.680) Cash and cash equivalents at the beginning of the year 443,809 691,489 Cash and cash equivalents at the end of the year The notes on pages 11 to 31 form part of these financial statements Annual Report & Financial Ststements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (lirnited by guarantee and not having a share capilal)

30 JUNO WOMEN'S AID (A Company Llmlted by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Gon¢ral Inforniation The Charity is limited by guarantee. incorporated in England and Wales, and consequenuy does not have share capiLql. Each trustee is liable lo ￿ntrIbute an amount not exceeding £1 towards the assets of the Charity in the event of liquidation. The address of its registered office is.. Heathcote Building Heathcoat Street Nottingham England NG13AA Accounting policies 2.1 Summary of key accountlng policios and estlmates The Pfincipal accounting policies applied in the ￿eparat￿n of Ihese financial statements are set out belt)w. These pdicies have been consiSten￿Y applied to all the year5 presented. un￿sS otherwise stated. 2.2 Basis of praparatlon of financial statements The financial statements have been prepared in accordance with the Charities SORP {FRS 102)- Accounting and Reports'ng by Charrties: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 102) (effeclive 1 January 20191. the Financial Reporting standard applicable in Ihe UK and Republ￿ of Ireland {FRS 102) and the Companies Act 2006. Juno Women's Pid rneets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the re￿vant accounting policy. 2.3 Golng concern The twstees consider thal there are no material uncertainties ab)ut the Charity's abiltty to continue as a going concem nor any signthcant areas of uncertainty that affect the carying value of assets held by the charity. The Iruslees have prepa￿d and reviewed forecasts and are confident that these show Ihal the charity is able to operate within its available resources and meet ils liabiif(ies as they fall due for the foreseeabk future. Accordingty. the trustees consider it appropriate to continue to adopt the goin9 concem basis of accounting in preparing the financial statements. Annual ReFx)rt & Financial Statements 2023-24 Charity No. 1094012 {limiled by guarantee) Company No. 4305710 (limited by guaranlee and not having a share capilall

31 JUNO WOMEN'S AID (A Company Llmited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 2.4 Income All income is recognised once the Charity has entitlement lo the income, it is probable that the income will be received and Ihe arnounl of income receivable can be rr￿aSured reliably. The recognition of income from legacies is dependent on establishing entitlement. the probabilty of receipt and the abilty to estimate with sufficient accuracy the amount receivable. Evidence of entitlement to a legacy exists when the Charity has sufficient evidence that a gift has been left to them (through knovAedge of the existence of a valid will and the death of the benefactor) and the executor is satisfied that the property in question will not be required to satisfy claims in the estate. Receipt of a legacy must be recognised when it is probable Ihat it wll be received and the fair value of the amount receivatAe. which will generally be the expected cash amount to be distributed lo the Charity, can be reliably measured. Grants are included in the Statement of Finanaal Activities on a receivable basis. The balance of income received for speofic purposes but not expended during the period is shown in the relevant funds on the Batance Sheet. ?￿here income is received in advance of enlitlernent of receipt, its recognition is defe￿ed and included in creditors as deferred income. Where entiuement occurs before income is received. Ihe income is accrued. Other income is recogni5ed in the period in which it is receivable and to the extent the goods have been provided or on completion of the service. 2.5 Expenditure Expendilure is re¢ognised once there ts a legal or constructive obligation lo transfer economic benefrt to a third paty. it is probable that a transfer of economic benefits will be required in setdement and the amount of the oblHJation can be measured reliably. Expenditure is Classified by activity. The costs of each activity are made up of the total of direct costs and shared costs. including support cosls involved in undertaking each activity. Direcl costs altributable to a single activity are althated directly to Ihal activity. Shared costs which contribute to more than one actsvity and support costs which are rK)l attributable lo a single activity are apportioned betsveen those activities on a basis consistent wsth the use of resources. Central staff costs are allocated on the basis of time spent. and depreciation charges allocated on the porb.on of the asset's use. Expenditure on charitable activities is inCu￿ed on directty undertaking the activities which further the Charity's objedives, as well as any associated support costs. AJI expenditure is inclusive of irrecoverable VAT. 2.6 Support costs Support ujsts include central fUn¢t￿nS and have been amocated to activity cost categories on a basis consistent wilh the use of resources, for example, allocating property costs by floor areas, or per capita, staff costs by the time spent and other costs by their usage. 2.7 Gov•rnance costs These include the costs attributable to the chartty's compliance with constitutional and statutory requirements. induding audit. Strateg￿ management ar¥J trustees, meetings and reimbursed expenses. Annual Report & Financial Ststements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limiled by guarantee and not having a share capital)

32 JUNO WOMEN'S AID {A Company Limited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 2.8 Tangible fixed assets and depreciation Tangible fixed assets are initially recognised at (x)st. After rel￿gnitIon. under the cost model, tangible fixed assets are measured at cost less accumulated depreciation and any accumulated impairment losses. AJI costs incurred to bring a tangible fixed asset into rts intended wod(ing condition shoukl be included in the measurement Depreciation is charged so as to allocate the cost of tangible frxed assets less their residual value over their estimated useful lives. using the strai9ht-line method. Depreciation is provided on the folk)wing basis.. Short-term leasehold property - 33% Fixtures and fittings -20% Gains and bsses on disposaEs are determined by comparing the proceeds with the carrying amount and are recognised in the Statement of Financial Activilies. 2.9 Investments Fixed asset investments are a fomi of financial instrument and are initially recognised at their transaclion cosl and subsequently measured al fair value at the Balance Sheet date. Investrnent gains and losses. whether realised or unrealised. are combined and presented as 'Gainsl{Lossesl on investments. in the Statement of Financial Activities. 2.10 Debtors Trade and other debtors are recognised at settlement atTh)unt after any trade discount offered. Prepayments a￿ valued at the amount prepaKI net of any trade discounts due. 2.11 Cash at bank and in hand Cash at bank and in hand inchjdes cash and short4erm highly liquid investments with a short maturity of three months or Fess from the date of acquisition or opening of the deposit or similar account. 2.12 Liabilitios and provisions LiabilFlies are recognised when there is an otAigation at the Balance Sheet date as a result of a past event. it is probable that a transfer of economic benefft will be required in settlement. and the amount of the settkment can be estimated reliably. Liabilities are recognised at the arnounl that the Charity anticipates it will pay to settle the debt or the amount it has received as advanced payments for the 9cM)ds or services it must provKIe. 2.13 Financial instruments The Charity only has ffinancial assets and finan(#al liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequentty measured at their settlement value wth the excepts.on of bank loans which are subsequentty measured al arTr)rtised cost using the effective interest method. Annual Report & Financial Ststemenls 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

33 JUNO WOMEN'S AID (A Company Limited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 2.14 Operating leases Rentals paid under operakn.ng leases are charged to the SLgtement of Financial Activities on straighl-line basis over the lease tem. 2.15 Pensions The Charity operates a defined contnbution pension scheme and the pension charge represents the arnounts payable by the Charity to the fund in respect of the year. 2.16 Fund accounting General funds are Un￿strICted funds wh￿h a￿ available for use at the discretion of the Trustees in furtherance of the general objectives of the Charity and which have not been designated for other purposes. Designated funds comprise unrestricted fijnds thal have been set aside by the Trustees for particular purposes. Restricted funds are funds which are to be used in accordance with spectfic restrictions imposed by donors or which have been raised by the Charity for particular purposes. The costs of raising and administering such fvnds are charged against the specific fvnd. The aim and use of each restricted fund is set out in the notes to the financial statements. Investment income, gains and bsses are alk)cated to the appropriate fund. 2.17 Crltlcal accountlng estimates and Judgements Preparation of the financial ststements requires management to make judgements, estimales and assumption5. These estimates and assumptions are based on historical experience and other factors that are consMJered to be relevant and acbjal results may differ from estimates. Theie a￿ no significant estimates or judgements included in the preparation of Ihe financial statements however all judgements are reviewed on an ongoing basis and any revision to an estimate is recognised viithin Ihe period in wthich it is revised. Annual Report & Financial siatements 2023-24 Charity No. 1094012 {limiled by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

34 JUNO WOMEN'S AID (A Company Llmited by Guarantse) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Income frorn donations and legacies Unrestricted funds 2024 Total funds 2024 Donations Various donations 26.719 26,719 Gift AKI 1.646 1.646 Unrestricted fvnds 2023 Total funds 2023 Donatlons Various donations 18.328 18,328 Grft aid 5.309 5,309 New Look 39,718 39,718 Anonymous legacy 25.Ot)O 25.000 Annual Report & Financial Statements 2023-24 Charily No. 1094012 Ilimiled by guarantee) Company No. 4305710 (limited by guaranlee and not having a share capital)

35 JUNO WOIAEN'S AID (A Company Limited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Income frorn ¢harltable a¢tlvltl•s unro8￿cted R•strfct•d funds funds 2024 2024 Total funds 2024 Public funding 2,496.037 $99,603 3,095.640 Grants 56.435 56.435 Other income 159,199 159,199 Un￿striCted funds 2023 Restricted nds 2023 Total fvnds 2023 Public funding 2. 772.057 163.273 2.935.330 Grants 105.oc 105,000 Other income 30.074 30.014 Invoslment income Unrestrlctod funds 2024 Total funds 2024 Income from investments Unrestricted fvnds 2023 Tot81 funds 2023 Income from investrnenls Annual Report & Financial Statements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and nol having a share capital)

36 JUNO WOMEN'S AID (A Company Llmited by Guarantee NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Anatysis of eX￿ndIture on Charitable activities Summary by fund type Unrestricted Restricted funds funds 2024 2024 Total 2024 Direct charFtsble 1.894.414 615,143 2,509,557 Support costs 967.508 967,508 Governance costs 22.178 22.178 Unrestricted funds 2023 Restricted fvnds 2023 Total 2023 Direct charitable 2.086,658 163,273 2.249.931 Support costs 875.962 875,962 Govemance costs 18,685 18.685 Anafysls of expendlture by aclivities Activities undertaken directly 2024 Support costs 2024 Total funds 2024 Direct charttable 2.509.557 2.509.557 Supporl costs 967,508 967,508 Governan¢e costs 22.178 22.178 Annual Report & Financial Statements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guaranlee and not having a share capital)

37 JUNO WOMEN'S AID IA Company Limited by Guaranteo) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 ActIV￿"8S undertaken directly 2023 Support costs 2023 Tot81 fvnds 2023 Direct charitsb 2.249.931 2,249,931 Support costs 875,962 875,962 Govemance costs 18.685 18,685 Anatysls of direct costs Direct charilable 2024 Total funds 2024 Depreciation 56,806 56,806 Direct charitable 319.004 319,004 Travel 16,(KM 16.004 Mobile phones 43.507 43,507 Consultancy 59,170 59.170 Wages and agency costs 2.015.066 2.015.066 Annual Report & Financial Statements 2023-24 Chariiy No. 1094012 (limited by guarantee} Company No. 4305710 (limited by guaranlee and nol having a share capital)

38 JUNO WOMEN'S AID (A Company Limited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 IAARCH 2024 Direcr ch817table 2023 Total funds 2023 Depreciation 55,809 55.809 Direct Charitsble 128,897 128,89T Travel 14,632 14,632 Mobile phones 30.311 30,317 Consultancy 45,833 45.833 Wages and agency costs 1.974,449 1,974,449 Analysis of support costs Support Governance costs osts 2024 2024 Totsl funds 2024 Wages and agency Costs 661.095 661,095 Estsblishment costs 5.307 5,307 Staff training 30.732 30.732 Insurance 13,925 13,925 Legal and professional 58.256 58,256 IT SUPFQrt 143.023 143.023 Other admin costs 55.170 55.170 Audit fee 18.7(K) 18,700 Bank charges 1,090 1,090 Trustees, expense5 2.388 2.388 Annual Report & Financial Statements 2023-24 Charily No. 1094012 {limiled by guarantee} Company No. 4305710 (limited by guaraniee and not having a share capital)

39 JUNO WOMEN'S AID (A Company Limited by Guaranto0) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 IAARCH 2024 Support Govemance cosls costs 2023 Total funds 2023 2023 Wages and agency costs 583.412 583,412 Establishment costs 110,647 110,647 Staff training 7.436 7,436 Insurance 10.844 10,844 Legal and professional 12.824 12,824 IT support 66.437 66.431 Other adrrmn costs 54,051 54.051 Office move costs 30.317 30,317 Audit fee 16. 140 16,140 Bank charges 787 787 Trustees. expenses 1,699 1,699 Olher govemance costs 59 59 875 962 Gainsllosses on investments 2024 2023 Revaluation of investment 41,355 (46. 125) Annual Report & Financial Statements 2023-24 Charily No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guaranlee and not having a share capital>

40 JUNO WOMEN'S AID IA Company Limited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Auditors. r¢muneratlon 2024 2023 Fees payable to Ihe Charity's audilor for the audit of the Charivs annual accounts 8.000 8.000 Fees payable to the Charity's auditor in resped of: All nonvaudit services not induded above 10. Trustees. remunoratlon and expenses During the year. no Trustees received any remuneral￿n or other benefits (2023 - £NIL). During the year ended 31 March 2024, expenses totalling £2.388 were reimbursed or paid difeclly lo the Trustees (2023 - £1.699). Expenses ￿late to travel lo and holding of meetings for Ihe charity and board of trustees and are paid directly by the charity. 11. Staff costs 2024 2023 Wages and salaries 2,281.939 2.306,062 Social security costs 157,509 192.573 Contribution to defined contribution pension sthemes 58,247 59.225 The average number of persons employed by the Charity during the year was as follows: 2024 No. 2023 Administration and support No employee receNed remuneration amounting to mre than £60.000 i) ef(her year. Total key management personnel benefits for the year arnountsd to £389.346 (2023- £354,745). Annual Report & Financial Ststements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guaranlee and noi having a share capiial)

41 JUNO WOMEN'S AID (A Company Limited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 12. Taxalion The Charity is exempt from tax on incorne and gains falling bmthin section 505 of the Taxes Act 1988 or section 252 of the Taxation of Chargeable Gains Act 1992 to the exient that these are applied to its charitable objects. 13. Tanglble flxed assets Leasehold improvements Flxtures and fittings Total Cost or valuatlon At 1 April 2023 26.951 299,585 326,536 Additions 12.217 12.217 At 31 March 2024 26.951 311,802 338,753 Depreclation At 1 April 2023 8.984 171.284 180,268 Charge for the year 8.983 47,823 56,806 At 31 March 2024 17.967 219,107 237.074 Net book value At 31 March 2024 At 31 March 2023 Annual Report & Financial Statements 2023-24 Charily No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

42 JUNO WOMEN'S AID (A Company Llmited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 14. Flxed asset investments Listed invostments Cost or valuatlon At 1 April 2023 612,328 Revaluations 41.355 At 31 March 2024 Not book valu8 Al 31 March 2024 At 31 Ma￿h 2023 15. Debtors 2024 2023 Due within one year Trade debtors 162.721 183.073 other debtors 18.098 18,098 P￿paYments and accrued income 153.640 188,013 Annual Report & Financial siatements 2023-24 Charity No. 1094012 {limiled by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

43 JUNO WOMEN'S AID (A Company Limlted by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 16. Creditors: Amounts falling due withln year 2024 2023 Trade creditors 61.843 26, 792 Pension fund loan payable 11658 13,947 Other credrtors 29,705 139,952 Accruals and deferred income 152,771 136,559 Deferred income in the year was £70.349 (2023- £91,479). 17. Funds rectlved as agent During the peri(xJ under review £71.002 12023.. £66.354) was received and paid out to recipients in accordance wth the directions of the Commissioners. No administration fees have been received in relation to this agreement and there were no balances held as an agent at the year*nd (2023 £NIL>. Annual Rewrt & Financial Ststements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

44 JUNO WOMEN'S AID (A Company Umited by Guarnntee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 18. Statoment of funds Statement of funds - current year Balance at 31 March 2024 Balance at 1 April 2023 Transfers inlout Gainsl (Losses) Income Expendlture Unrestri¢ted funds Designated funds IT replacement prograrnme 53,081 7.011 {11.663) 4B.429 Decorab'ng and office on￿ff Costs 12,01 12,000 Website update 10.408 1.622 12,030 Sirona Homes set up 96.990 (17,469) 167,581 Office move 10,000 15,000 Pets project 61,824 (15,918) $0,161 Contingenc fund 253,112 29,760 282,872 Projected service losses 150,000 17,731 {52.731) 115,000 Specialist consuttancy 98,000 24,922 {46,922) 76,000 745.415 174.106 {144.7031 774,818 Annual Report & Financial Statements 2023_24 Charity No. 1094012 {limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

45 JUNO WOMEN'S AID (A Company Llmlted by Guarantee) NOTES TO THE FINANCIAL STA TEMENTS FOR THE YEAR ENDED 31 MARCH 2024 General funds General Funds - all funds 528 924 2 566 251 2 739 397 Total Unrestricted funds 1,274,339 2,740.357 12.884.100) (15.540) 41,355 1.156.411 Restricted funds Independent domestic violence advisor uplift 227,054 (227,054 IOM independent domestic violence advisor 76,038 (82,521) 6.483 MOJ independent domesb"c violence advisor 96.120 (104,096) 7,976 Perpetrator programme 40.727 (40,727) TraLtma informed practice (61.102) 1.057 CADA 99.619 199.643) Total restricted funds 599,603 {615.143) 15.540 Total of funds Annual Rew)rt & Financi81 Statements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

46 JUNO WOMEN'S AID {A Company Limited by Guarantse NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 IOM Inde ndent Domestlc Vlolen¢e Advisor Aim is to support women of the top 40 prolific DVA offenders. The funding comes from govemment which is paid to Juno via the Cty and County Counuls. Inde ndent Domestlc Vlolence Advisor U The IDVA'S support women and teenagers across all nsk levels. The specialist IDVA'S work with women from Black and Minority backgrounds as well as older women and those wlh a disability. The funding omes from the govemment which is paid to jur￿ via the City and Council Councils. MOJ Inde ndent Domestic Violence Advisor Family Court workers provide support for women that a￿ going through Civil Court proceedings. The funding comes from the govemment which is pa￿ to Juno via the cty and County Councils. Pe etrator Pr vamme Partner Support worker. supwls women whose partners are on a group or one to one perpetrator programme. The funding comes from govemment paid to Juno via the City and County Councils. Trauma Infomied Practlce TIP workers, support children and young people that have been witness to DVA in the family home. The funding comes from 9ovemment which is paid to Juno via City and County councils. CADA Funding from the PCC. This is a therapeutic recovery prtsJramme for Children and Young People and their nO￿abuSIng parents who have experienced DVA Annual Report & Financial Ststements 2023-24 Charity No. 1094012 {limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

47 JUNO WOMEN'S AID (A Company Llmlted by Guarantse) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Statement of funds - prlor year Balance at 31 March 2023 Balance at 1 Apnl 2022 T￿nSfer8 in/out Gains/ (Losses) Income Expenditure Unrestricted funds Designated funds IT replacement programme 47.925 5, 756 53,081 Decorating and office one-off costs 10.OLXI 12,OOQ Website update 6.277 4. 731 10,408 Sirona Homes set up 96,990 96,990 Office move 76.295 (6.295) 1Q,000 Pets project 45,0 16,824 61,824 Conlingency fund 295. 132 (42.020) 253,112 Projected Servi￿ losses 231,504 (81,W) 150,000 Specialist cOnsU￿ancY 52,9 45, 1C(I 98,000 Addrtional rent 5 year 87.000 {87.c¥￿) 792.033 170.201 {216.819) 745,415 Annual Report & Financial Ststements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

48 JUNO WOMEN'S AID (A Company Limited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 General funds General Funds - all fijnds 486 185 2 825 291 528 924 Total Unrestricted funds 1,278,218 2.995,492 (2. 981.305) 28,059 (46, 125) 1.274, 339 Restrlcted funds NHS Nottingham CCG 7.441 (7,441) Probats'on Trust- DLNR CRC 2,337 (2,337) NCC - Serenity 127,673 (127.673) Young women and girls 14,277 (74.217) Children affected by domestic abuse 16,672 (16.672) Community vaccine champions fund 276 (276) Mansfield DC- medium risk worker 18,281 (18,281) Safe accommodation Ccpordinator 3.861 (3.861) Personal Budget Changing Futu￿$ 574 (574) 28,059 163,273 (763.273) (28.059) Total of funds 1.306 277 3 144 &78 3.158 765 L Annual Report & Financial Statements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

49 JUNO WOMEN'S AID (A Company Llmlted by Guarantee) NOTES TO THE FINANCIAL STA TEMENTS FOR THE YEAR ENDED 31 MARCH 2024 19. Summary offunds Summary of funds - current year Balance at 31 March 2024 Balance at 1 Aprll 2023 Transfers Inlout Gainsl (Losses) Income Expenditure Designated funds 745,415 174,106 1144,703) T14,818 General funds 528.924 2.566.251 (2,739.397) 115.540) 41.355 381.593 Resthcted funds 599,603 1615,143) 15,540 Summary of funds - prior year Balance at 31 March 2023 Balance at l ￿ri1 2022 Transfers in/out Gains/ (Losses) Income Expenditure Designated funds 792.033 170.201 (216.819) 745,415 General funds 486. 185 2.825, 297 (2, 764.486) 28.059 (46, 125) 528.924 Restricted funds 28.059 163. 273 (163.273) (28.059) 74 Annual Rew>rt & Financial Ststements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

50 JUNO WOMEN'S AID IA Company Limited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Analysls of net assets bet%￿n funds Anatysls of net assets bet￿n funds - current period Unrestricted funds 2024 Total funds 2024 Tangible fixed assets 101.678 101,678 Fixed asset investments 653,683 653.683 Current assets 658,027 658.027 Creditors due Nmthin one year (256.977) (256,977) Total Anatysis of net assets bet￿trn funds - prlor period Unrestricted funds 2023 Total fvnds 2023 Tangible fixed assets 146,268 146, 268 Fixed asset investments 612,328 612.328 Current assets 832, 993 832,993 Creditors due vnthin one year (317,250) (317,250) Total Annual Report & Financial Statements 2023-24 Charity No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital)

51 JUNO WOMEN'S AID (A Company Limlted by Guaranto•) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 21. Reconcillatlon of net movement in funds to net ￿$h flow from oporatlng actlvlties 2024 2023 Net expenditure for the pemd {as per Statement of Financial Activities) {117.928 (31,938) Adjustments for: Deprecialion charges 56.806 55.809 Gainsl{lossesl on investments (41.355) 46.125 Dividends, inlerests and rents from investments {321) (66) Decreasel(increase) in debtors 54,725 (304, 114) Decrease in creditors 160.272) (169,440) Net cash used In operating activities Analysis of ¢ash and cash equivalents 2024 2023 Cash in hand 323,568 443,809 Total cash and ¢a$h equival•nts 23. Analysls of chang•$ In net debt At 1 Aprll 2023 Cash flows At 31 March 2024 Cash at bank and in hand 443.809 (120,241) 323,568 Debt due within 1 year (13.9471 1,289 112,658 Annual Report & Financial siatements 2023-24 Chanty No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capilal)

52 JUNO WOMEN'S AID (A Company Limited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 24. Operating lease commitments At 31 March 2024 the Charity had commitments to make future minimum lease payments under non<ancellable operating leases as follows: 2024 2023 Not later than 1 year 60.324 60,324 Later than 1 year aryl not later than 5 years 60.324 25. Related party transactions There V￿re no related party transactK)ns in the year or in the prior year. Annual Report & Financial Statements 2023-24 Charily No. 1094012 (limited by guarantee) Company No. 4305710 (limited by guarantee and not having a share capital}

Juno Women's was fL¥m￿ known as WAIS (worl￿.$ Aid Integrated SefvKXS) Juno Safety. SupporL Strength. Charity No. 1094012 (limited by guarantee) Company No. 4305710 (￿mIted by guarantee and rM)t having a share cakNtsI) Worn•n* Ald Jvno Women's Akl Headquarters Suiles 1. 8 & 9 Heothcole 6uklings. Heathcoat Slreet. Nottinghom, NGI 3AA 24-hour helplne Texl relay is 0150 available for Ca￿ vrfho (Ye deaf cy he(xiThJ impoKed. 11 using a telephone. Prefix lh8 helKline number by OKK)l. Inlerryetation ts obso avai￿tAe ttKough the languoge line Relerrals and agency •nquhi•s 0115 947 6490. ￿ use OLff 24-how helrfine General enqukle$ 0115 947 5257 Medla enqutrles FvrKlral4ng enqvkles