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2021-03-31-accounts

Company number: 04384279 Charity Number England and Wales: 1093910 Charity Number Scotland: SC049433

GambleAware

Report and financial statements For the year ended 31 March 2021

GambleAware

Contents

For the year ended 31 March 2021

Reference and administrative information ...................................................................................... 1 Trustees’ annual report .................................................................................................................. 2 Independent auditor’s report ....................................................................................................... 20 Statement of financial activities (incorporating an income and expenditure account) ................... 25 Balance sheet ............................................................................................................................... 26 Statement of cash flows ............................................................................................................... 27 Notes to the financial statements ................................................................................................. 28

GambleAware

Reference and administrative information

For the year ended 31 March 2021

Company number 04384279 Registered in England Charity number England and Wales 1093910 Scotland SC049433 Registered office Pennine Place, 2A Charing Cross Rd and operational LONDON address WC2H 0HF Trustees Trustees, who are also directors under company law, who served during the year and up to the date of this report were as follows: Kate Lampard, CBE (Chair) Professor Sian Griffiths, OBE (Deputy Chair) Saffron Cordery Michelle Highman Professor Anthony Kessel (resigned 30 September 2021) Rachel Pearce Paul Simpson Professor Marcantonio Spada (resigned 15 July 2021) Baroness Hilary Armstrong (commenced 1/11/21) Marina Gibbs (commenced 1/11/21) Mubin Haq (commenced 1/11/21) Dr. Koravangattu Valsraj (commenced 1/11/21) Chief Executive Marc W Etches (resigned 31 March 2021), Zoe Osmond (from 1 April 2021) Bankers Bank of Scotland 8 Lochside Avenue Edinburgh EH12 9DJ Auditor Sayer Vincent LLP Chartered Accountants and Statutory Auditor Invicta House 108-114 Golden Lane LONDON EC1Y 0TL

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GambleAware

Trustees’ annual report

For the year ended 31 March 2021

The Trustees present their report and the audited financial statements for the year ended 31 March 2021.

Reference and administrative information set out on page 1 forms part of this report. The financial statements comply with current statutory requirements, the memorandum and articles of association, the requirements of a directors’ report as required under company law, and the Statement of Recommended Practice - Accounting and Reporting by Charities: SORP applicable to charities preparing their accounts in accordance with FRS 102.

Charitable objects, strategic approach, and activities

Charitable objects

The charitable objects of GambleAware are set out in the company’s governing document. They were updated in July 2020, to better express GambleAware’s purposes, and in agreement with both the Charity Commission and the Office of the Scottish Charity Regulator (OSCR) are as follows:

Strategic approach

Gambling harms are best understood as matters of health and wellbeing and keeping people safe from gambling harms requires a public health response, including: Primary Prevention - universal promotion of a safer environment; Secondary Prevention - selective intervention for those who may be ‘at risk’; and, Tertiary Prevention - direct support for those suffering gambling disorder[1] or those who may be directly affected.

Guided by this public health model, GambleAware commissions prevention and treatment services in England, Wales, and Scotland that are underpinned by research and evaluation.

Effective prevention and treatment of gambling harms requires a coherent and coordinated ‘whole systems approach’ involving partnership with the NHS, public health agencies, local authorities, and voluntary sector organisations. This is to ensure appropriate referral routes and care pathways

1 - As defined by World Health Organisation – see https://icd.who.int/browse11/l m/en#/http%3a%2f%2fid.who.int%2ficd%2fentity%2f1041487064

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Trustees’ annual report

For the year ended 31 March 2021

are in place for individuals in need of support, including treatment, to receive the right intervention at the right time.

The value of this collaborative approach is acknowledged in the NHS Mental Health Implementation Plan, 2019-24 (pp 40-41) in which GambleAware is recognised as an NHS England partner in relation to the NHS commitment to opening 15 specialist problem gambling clinics between 2019 and 2024. Discussions about similar arrangements are taking place with the NHS in Scotland and Wales.

Activities

GambleAware is a grant-making charity, using best-practice commissioning, such as needs assessment, service planning and outcome reporting to fund effective and high quality gambling harms support services, underpinned by monitoring and evaluation to ensure continuous quality improvement.

GambleAware works in partnership with expert organisations and agencies to ensure evidenceinformed services are developed according to need within a robust and accountable system, and that funding is allocated efficiently and independently.

GambleAware works across three areas of activity:

Trustees review the strategic approach and activities of the charity each year. This report sets out what the charity has achieved and the outcomes of its work in the reporting period. Trustees report the progress of each key activity and the benefits the charity has brought to those groups of people that it is set up to help. The annual review helps trustees ensure the charity's strategic approach and activities remain focused on its charitable objects.

Trustees have referred to the guidance contained in the Charity Commission's general guidance on public benefit when reviewing the charity's strategic approach and activities, as well as in planning its future activities. Trustees consider how planned activities will contribute to GambleAware’s charitable objects and how best to follow the seven principles set out in the Charity Governance Code.

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GambleAware

Trustees’ annual report

For the year ended 31 March 2021

Strategic report

This year concluded the 2016-21 five-year strategy to guide ongoing activities guided by the National Responsible Gambling Strategy and then by the Advisory Board for Safer Gambling. During the course of this year, the new five-year strategy (2021-26) for the charity was developed following a detailed consultation exercise with specific focus on the need for collaboration to develop a whole system approach to addressing gambling harm within a public health model.

GambleAware’s expenditure policy is for trustees to establish the charity’s strategic approach and for management to identify possible grant recipients and suppliers, via grant-award and tendering processes, upon which the trustees, acting as a body, make funding decisions.

During the reporting period, GambleAware distributed funds raised in accordance with the strategic direction provided by the combination of its own five-year strategy (2016-21)[2] , an updated Strategic Delivery Plan 2018-20[3] , and the National Strategy for Reducing Gambling Harms (2019-22) published by the Gambling Commission[4] .

GambleAware does not offer funding in response to speculative applications, but from time to time does issue open tenders when there is the opportunity for providers to bid for funding for innovative projects within a broader field.

GambleAware does not offer funding for new business ideas, artistic projects, etc, but is always interested to hear about anything that can help reduce gambling harms so that the charity can consider them as part of its longer-term plans.

During the year ending 31 March 2020, GambleAware spent a total of £23,612,993 on harm prevention, treatment and support services, and research and evaluation.

Achievements and performance

The charity's main activities and those whom it tries to help are described below. All its charitable activities focus on preventing gambling harms in Great Britain and are undertaken to further GambleAware’s charitable objects for the public benefit. It is important to record that, due to the global Coronavirus (COVID-19) pandemic, the charity operated with all staff and trustees ‘working from home’ throughout the reporting period.

• Harm prevention

During the year, GambleAware spent £8,097,316 on harm prevention.

2 https://www.begambleaware.org/sites/default/files/2020-12/gambleaware-strategy-2016-final.pdf

3 https://www.begambleaware.org/media/1735/gambleaware-strategic-delivery-plan-2018-20.pdf

4 https://www.gamblingcommission.gov.uk/about-us/reducing-gambling-harms

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GambleAware

Trustees’ annual report

For the year ended 31 March 2021

GambleAware produces public health campaigns on a national scale to support local services to respond to gambling harms including leading on awareness and behaviour change such as the Bet Regret campaign.

Aimed at moderating behaviour, the Safer Gambling Campaign also known as the Bet Regret campaign was launched in February 2019 to encourage young men aged 16 to 34 to think twice about betting when drunk, bored or chasing losses. The total expenditure on this campaign in the reporting period was £5,445,522 which includes £1,759,674 of ‘in-kind’ media advertising donations.

GambleAware has created a Safer Gambling Campaign Board to oversee the campaign. During the reporting period the Board comprised:

In February 2020, GambleAware launched a campaign to raise awareness of the treatment available through the National Gambling Treatment Service. The campaign ran on digital media, radio, pubs, motorway service stations, in GP surgeries and health publications throughout February and March just before lockdown and achieved a good level of recognition at 60% amongst a high-risk audience. Of those that were aware of the campaign, 80% were likely to get in touch with the National Gambling Treatment Service (Source: Ipos Mori Tracking study).

GambleAware operates the BeGambleAware.org website, which is the most well-recognised specialist website for those seeking advice about safer gambling behaviour or help in dealing with gambling harms in Great Britain. The website has over 6 million users each year.

In addition, the charity provides practical support to GP services, debt and other advice agencies, mental health services, prisons, military personnel, professional sports, schools, and youth workers, specifically:

GambleAware has national strategic partnerships with statutory and voluntary agencies, including:

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GambleAware

Trustees’ annual report

For the year ended 31 March 2021

GambleAware hosted its eighth annual conference titled ‘Treatment of gambling harms: collaborating on a long-term plan’ which took place online in January 2021.The event welcomed over 300 delegates including researchers, academics, treatment specialists, industry executives, regulators, and policymakers.

During the year, GambleAware spent £12,825,243 on treatment and support services.

In partnership with gambling treatment providers, GambleAware has spent several years methodically building structures for commissioning a coherent system of brief intervention and treatment services, with clearly defined care pathways and with established referral routes to and from the NHS – a National Gambling Treatment Service, triaged via the National Gambling Helpline.

In the absence of comprehensive treatment from the NHS, the National Gambling Treatment Service provides an effective, safe, core national treatment service, with short waiting times relative to equivalent NHS based mental health services. Work is in hand with the new strategy to develop a clear outcomes framework and delivery model to increase the capacity of the NGTS to meet potential demand for its services and ensure more people get the help and support they need.

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GambleAware

Trustees’ annual report

For the year ended 31 March 2021

The National Gambling Treatment Service exists so that people who need help because of gambling disorder get the right support at the right time, in the way that an individual prefers to access it. The National Gambling Treatment Service brings together a National Gambling Helpline and a network of locally-based providers across Great Britain that works with partner agencies and people with lived experience to design and deliver a system which meets the needs of individuals. This system delivers a range of treatment services, including brief intervention, counselling (delivered either face-to-face or online), residential programmes and psychiatrist-led care.

In the 12 months to 31 March 2021, the National Gambling Treatment Service treated 8,490 people and the National Gambling Helpline handled 41,000 targeted contacts which treated 11,519 people. Waiting times for most service users are short and compare favourably to NHS IAPT mental health services. Specific services include:

All treatment organisations funded by GambleAware implement GambleAware’s pioneering Data Reporting Framework (DRF). This ensures that data compiled on the nature and outcomes of the treatment provided is to a nationally agreed standard.

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In July 2019, GambleAware commissioned ViewIt UK[5] , a University of Manchester start-up company, to operate the data system for the National Gambling Treatment Service. ViewIt UK is responsible for the collation, handling and analysis of data on the numbers of people who are helped, the characteristics of the population in treatment, and the benefit that they derive from treatment as well as providing greater detail for performance management.

ViewIt UK’s expertise enhances the scope to interrogate the data for public accountability and to inform clinical practice by providers. The new information system is capable of generating outputs with more granular detail, and data is reaffirmed by checks and procedures akin to those that fulfil that function for the National Drug Treatment Monitoring System on behalf of Public Health England.

In October 2020, GambleAware published the first detailed report using data collated by ViewIt UK[6] . The research revealed nine in ten (90%) of the 9,008 clients who completed treatment between April 2019 and March 2020 showed improvement on the PGSI scale which measures the severity of gambling disorder. In particular, when reviewing how many clients were classified as ‘problem gamblers’ at the start vs at the end of treatment, it was found that 60% were no longer defined at such by the end. The research also highlighted that the average treatment length lasted eight weeks.

In February 2021, GambleAware appointed Expert Link to work with communities of people with lived experience of gambling harm to design and deliver an independent, inclusive, and representative GB-wide network for these communities. It has also facilitated the formation of a specialist interest group, which will operate under the name of ‘Affected Lived Experience Research, Treatment and Support Group’, or ‘ALERTS’. This group will be for people who have lived experienced of harms associated with gambling and who have experience of treatment within the National Gambling Treatment Service.[7]

• Research and evaluation

During the year, GambleAware spent £2,435,078 on research and evaluation projects.

GambleAware’s research function helps the charity to develop knowledge to:

5 ViewIt UK originates from the team that provides National Statistics production and validation for the National Drug Treatment Monitoring Service outputs on behalf of Public Health England.

6 https://www.begambleaware.org/news/gambleaware-publishes-annual-treatment-statistics

7 https://www.begambleaware.org/news/gambleaware-promotes-voice-people-who-have-livedexperience-gambling-harms

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It has a key role to play in supporting and mobilising other partners in the research ecosystem to undertake research, and to grow research and evaluation capability across the field.

The research activity supports delivery of the Gambling Commission’s National Strategy to Reduce Gambling Harms (April 2019). In addition, GambleAware commissions other independent research to support and inform the commissioning of integrated prevention, education, treatment, and support services. The focus is on:

GambleAware’s evaluation process is how the charity builds the evidence for what really works to minimise gambling harm. The methodology is based on best practice and is governed by a new evaluation protocol established in 2019, which is summarised as follows:

Following an independent peer-review process, GambleAware publishes all the research its grants support, which this year included:

Principal beneficiaries of our activities

During the year, GambleAware funded the National Gambling Treatment Service through grants and Commissioned Services agreements to the following treatment providers:

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GambleAware

Trustees’ annual report

For the year ended 31 March 2021

Financial review

During the year, GambleAware raised £23,071,096 in donations; received £8,800,000 in the form of regulatory settlements; received £1,759,674 in donations in kind (in the form of media advertising); and received £24,306 in interest – giving a total of £33,655,076.

GambleAware spent £12,825,243 on treatment and support, £2,435,078 on research and evaluation, and £8,097,316 on education and harm prevention, giving a total of £23,357,637.

Costs of generating funds were £255,356.

Income net of expenditure for the year was £10,042,083 and total funds carried forward were £22,333,475.

Reserves policy and going concern

Trustees review annually the charity’s need for reserves in line with guidance issued by the Charity Commission. The majority of GambleAware’s funds are used to fund its charitable objects and operating costs. It was decided that a reserve sum of £1,000,000 be set aside as of 31 March 2018. This is held, plus interest, in a separate reserves account.

Free reserves (general funds excluding designated funds and fixed assets) held on 31 March 2021 were £1,708,769. £20,455,808 was designated for expenditure on specific projects and beneficiaries. £10,641,180 was brought forward from the prior year and £9,814,628 has been generated this year.

The charity also held £147,537 in restricted funds from various donors with a restriction that they are to be used and reinvested in the Bet Regret campaign during the 2020-21 period.

The level of reserves ensures that GambleAware could continue to operate during a period of unforeseen difficulty and takes into account the impact of GambleAware reducing or winding up its operations. Trustees have agreed that free reserves are held in a readily realisable form in lowrisk bank accounts. This, in conjunction with a commitment by the top four gambling companies (Entain, William Hill, Flutter & Bet 365) to donate £100 million to GambleAware aware over four years, along with the other voluntary donations GambleAware receives, will more than cover the already contracted commitments. As such, the trustees believe the going concern principle is upheld.

In the autumn of 2020, trustees reviewed progress against previous strategic plans and, following a consultation exercise with key partners, published in April 2021 a new Organisational Strategy, 2021-26.

This new five-year strategy is underpinned by four key commissioning objectives linked to awareness, inequalities, service capacity and access. Early projects include training programmes for debt advisors and faith leaders, a targeted women’s prevention campaign, and research

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GambleAware

Trustees’ annual report

For the year ended 31 March 2021

programmes to build knowledge of the lived experiences of gambling harms amongst women and minority communities.

New funding certainty, secured through industry financial commitments, has enabled GambleAware to take a longer-term integrated and strategic approach to addressing gambling harms which includes collaboration with the government, NHS, public health agencies, local authorities, and voluntary sector organisations.

Principal risk and uncertainties

Risk review is an integral part of the planning, budget, forecasting and management cycle of GambleAware and takes into account factors such as income streams varying from forecast; the ongoing effectiveness of funded projects; staff welfare; and reputation management. Management periodically report a risk analysis to the Board of trustees via its Audit and Risk Committee. Trustees are of the view that an appropriate control framework is in place to manage the risks identified, whilst recognising that no system of internal control can provide absolute assurance or the elimination of risk.

The most serious risk to GambleAware is in relation to certainty of future funding. The current arrangements for the gambling industry to donate to research, education and treatment services is voluntary and there is no stipulation as to the amount of donation nor to whom such donations ought to be directed. Since August 2012, there has been a ‘framework agreement’ between the Gambling Commission and GambleAware that has made clear the charity’s role in commissioning the activities identified in previous national strategies.[8] However, in 2019 the Gambling Commission had made it clear that it intended to replace the then current commissioning arrangements by March 2020 without disturbing the coherence and coordination necessary to maintain the current provision of treatment and support available in Britain as commissioned by GambleAware.

From 1 January 2020 the Gambling Commission stipulated that gambling businesses licensed in Britain must direct their annual financial contribution for gambling research, prevention and treatment as required by LCCP SR code 3.1.1 to one or more of the organisations approved by the Gambling Commission.[9]

GambleAware is included in a list that has 20 other organisations at the time of writing, and therefore the charity continues to operate within a volatile and uncertain funding environment.

In June 2020, the Betting and Gaming Council’s five largest members - bet365, GVC, PaddyPower Betfair, Sky Betting and Gaming (which are both now part of Flutter Entertainment) and William Hill

8 http://about.gambleaware.org/media/1211/statement-of-intent-document-final-with-logo-v2.pdf

9 https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/list-of-organisations-foroperator-contributions

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GambleAware received £8,800,000 in regulatory settlements during the year.

Plans for the future

Given the commitment of key gambling businesses to continue to fund GambleAware for at least the next four years, and the progress made in engaging with central and local Government as well as statutory health bodies, trustees retain the confidence to be ambitious about how the charity continues to develop as a commissioner of prevention and treatment services, guided by a public health model and underpinned by rigorously independent research and evaluation.

Following the retirement of Marc Etches at the end of March 2021, Zoe Osmond has been appointed as Chief Executive and is leading the implementation of the new five-year Organisational Strategy to deliver the charity’s vision of a society where everyone is safe from gambling harms by focusing activity around four key commissioning objectives; namely;

The new strategic plan continues to emphasise that gambling harms are best understood as matters of health and wellbeing, and that keeping people safe from gambling harms requires a public health response, including: Primary Prevention - universal promotion of a safer environment; Secondary Prevention - selective intervention for those who may be ‘at risk’; and, Tertiary Prevention - direct support for those suffering gambling disorder or those who may be directly affected.

Guided by this public health model, GambleAware will continue to advocate for a coherent and coordinated ‘whole systems approach’ involving partnership with the NHS, public health agencies, local authorities, and voluntary sector organisations. This is to ensure appropriate referral routes and care pathways are in place for individuals in need of support, including treatment, to receive the right intervention at the right time.

Trustees will wish to continue to contribute to the successful delivery of the NHS Mental Health Implementation Plan, 2019-24 (pp 40-41) in which GambleAware is recognised as an NHS England

10 https://bettingandgamingcouncil.com/news/100mpledge-to-help-problem-gamblers/

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partner in relation to the NHS commitment to opening 15 specialist problem gambling clinics between 2019 and 2024. Trustees will offer similar collaboration in Scotland and in Wales.

GambleAware will continue to operate as a grant-making charity, using best-practice commissioning, such as needs assessment, service planning and outcome reporting to fund effective and high-quality gambling harms support services, underpinned by monitoring and evaluation to ensure continuous quality improvement. In doing so, GambleAware will continue to work across three areas of activity:

Above all else, trustees will ensure the charity's strategic approach and activities remain focused on its charitable objects.

Fundraising disclosures

GambleAware’s fundraising team contact current and potential donors mainly by email, letter and electronic newsletters. These donors are almost exclusively commercial operations, rather than individuals, and are from within the gambling industry, and those industries which derive an income from commercial gambling. GambleAware does not use external professional fundraisers.

GambleAware is registered with the Fundraising Regulator’s Code of Fundraising Practice and has signed up to the Fundraising Promise, demonstrating its commitment to best practice. GambleAware’s Fundraising Complaints Procedure is available upon request.

GambleAware has not received any formal complaints about fundraising activity during 2020/21.

Partnership working

Effective partnership working with a wide range of stakeholders is at the heart of GambleAware’s strategy. Trustees are committed to working in partnership with:

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The Gambling Industry

Whilst the industry provides voluntary funding to support the charity’s agenda to prevent gambling harm, a rigorous process of governance ensures that the industry has no influence or input at any stage into the commissioning and activities of the charity.

Structure, governance, and management

The organisation is a charitable company limited by guarantee, incorporated on 28 February 2002 and registered as a charity in England and Wales on 24 September 2002 and in Scotland on 4 July 2019.

The company was established under a memorandum of association that established the objects and powers of the charitable company and is governed under its articles of association.

All trustees give their time voluntarily and receive no benefits from the charity, except for the Chair who receives a salary. Any expenses reclaimed from the charity are set out in note 7 to the accounts.

Throughout the twelve months ending 31 March 2021, GambleAware was governed by a Board of trustees (the Board) led by a Chair, who was also a trustee with voting rights. The Board met four times to monitor and review the performance of the charity, its budgets, policies, and strategic direction to ensure that the company was meeting its charitable objects.

The Board in 2020/21 did not include any trustee employed in the gambling industry.

Trustees understand the need to generate widespread trust and credibility in GambleAware’s independence and integrity, particularly in view of the investment of both fundraising and commissioning functions in a single, industry-funded body. Trustees have put in place robust governance arrangements including:

11 On 14 June 2018, trustees agreed to move forward on the basis that the charity will no longer appoint trustees employed in the gambling industry.

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In addition, trustees are committed to the Charity Commission’s seven principles established by the Charity Governance Code.

All research activity is wholly the responsibility of GambleAware’s Research and Evaluation Committee, chaired by Professor Anthony Kessel. The terms of reference for the Committee are published via GambleAware’s website.

The Research and Evaluation Committee at the date of this report consists of:

Trustees understand the need to be financially sound and prudent, as well as transparent and accountable. An Audit and Risk Committee serves to advise the Board regarding matters of financial control and the management of risk. At the date of this report, the Audit and Risk Committee consists of:

The Education and Treatment Committee at the date of this report consists of:

Trustees delegate the day-to-day management of the charity to the Chief Executive, who provides advice to the trustees. For the twelve months ending 31 March 2021 the Chief Executive was Marc Etches. At the date of this report the Chief Executive is Zoe Osmond.

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Remuneration policy for key management personnel

A Resources Committee operates to review and to make recommendations regarding the salaries and benefits of all management and staff members, taking account of personal performance reviews, current macro-economic conditions, and independent advice regarding salary benchmarks when necessary. The terms of reference are published via GambleAware’s website. At the date of this report, the Committee consists of:

Appointment of Trustees

GambleAware seeks to recruit and refresh the Board of trustees to ensure a diverse Board reflecting all parts of society, and who bring current academic, therapeutic, personal, and professional experience and other relevant skills that extend the collective competence of the Board.

The recruitment of trustees considers the balance of skills and experience required and the need to include trustees with expertise in issues such as healthcare commissioning, public health education, treatment provision and advice relating to gambling harm as well as research and evaluation.

The Board of trustees makes the final decisions on new appointments based on the advice and recommendations of a specially convened appointments panel following an interview process.

Trustee induction and training

Trustees have the opportunity to meet the staff team, receive safeguarding training, visit the providers that GambleAware funds and receive advice and information about the charity’s activities from the Chief Executive and other members of staff as necessary.

Related parties and relationships with other organisations

GambleAware is an independent charity, however its work is guided by the National Strategy to Reduce Gambling Harms (2019-22) published by the Gambling Commission. GambleAware works closely with the Gambling Commission in the delivery of the priorities that arise from the National Strategy to Reduce Gambling Harms, within the bounds of GambleAware’s independence and charitable objects.

GambleAware is responsible for fundraising and awarding grants to support activity to help to deliver the National Strategy to Reduce Gambling Harms, subject to the availability of funds.

12 Kate Lampard is excluded from any discussions and decisions in relation to her own remuneration.

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An ‘assurance and governance framework’ agreed between GambleAware, the Advisory Board for Safer Gambling and the Gambling Commission underpins these arrangements. Published in August 2012, the agreement remains available via GambleAware’s website[13] . At this time, arrangements require all three parties to work together openly and in active partnership with an overriding commitment to transparency and engagement with all stakeholders.

Employee information

As at 31 March 2021, GambleAware’s staff team numbered 20 full-time including two part-time members. The roles were as follows: Chief Executive; Director of Education & Treatment; HR Manager; Finance Manager; Company Secretary; Interim Communications Director; Communications Manager; Research Managers; Education Manager; Commissioning Manager; Education Officers; Project Support Officer; Fundraising Officer and Communications & PR Manager. At the date of this report, GambleAware’s staff team (including interim appointments) numbers 23 in total.

GambleAware has a comprehensive set of employment-related policies provided to all staff in the Staff Handbook, which was approved by the Remuneration Committee on behalf of all trustees. The policies are regularly reviewed and updated in line with HR best practice. GambleAware is committed to ensuring that all employment-related policies are applied fairly and objectively, and to upholding equal opportunities, dignity, and work-life balance in the workplace for all staff and workers. GambleAware also has a comprehensive expenses policy applicable to both staff and trustees.

GambleAware’s Senior Management Team meet on a weekly basis and with trustees to discuss strategy and work priorities. This is supported by regular team meetings and all staff meetings, alongside one-to-one meetings with individuals’ line managers as part of performance review and development.

Information around strategy and work priorities as well as detailed financial information relating to the charity’s performance is shared with all employees to ensure transparency and a shared understanding of the direction of GambleAware.

Equal opportunities

GambleAware is an equal opportunities employer and has policies in place in relation to equality and diversity, which are set out in full in its Staff Handbook. GambleAware also has an internal Equality, Diversity and Inclusion group to ensure that we are able to better support colleagues with protected characteristics, embed best practice around equality, diversity and inclusion within GambleAware, and encourage organisations we work with to engage with issues around equality, diversity and inclusion.

13 http://www.responsiblegamblingtrust.org.uk/media/1211/statement-of-intent-document-final-with- logo v2.pdf

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Statement of responsibilities of the trustees

Trustees (who are also directors of GambleAware for the purposes of company law) are responsible for preparing the trustees’ annual report including the strategic report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires trustees to prepare financial statements for each financial year that give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, trustees are required to:

Trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as trustees are aware:

There is no relevant audit information of which the charitable company’s auditor is unaware. Trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditor is aware of that information.

Trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Members of the charity guarantee to contribute an amount not exceeding £10 to the assets of the charity in the event of winding up. The total number of such guarantees at 31 March 2021 was 8 (2020: 8). Trustees are members of the charity, but this entitles them only to voting rights. The trustees have no beneficial interest in the charity.

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Auditor

Sayer Vincent LLP was re-appointed as the charitable company's auditor during the year and has expressed its willingness to continue in that capacity.

The trustees’ annual report which includes the strategic report has been approved by trustees on 9 December 2021 and signed on their behalf by

Kate Lampard, CBE Chair of trustees

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Independent auditor’s report

To the members of

GambleAware

Opinion

We have audited the financial statements of GambleAware (the ‘charitable company’) for the year ended 31 March 2021 which comprise the statement of financial activities, balance sheet, statement of cash flows and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on GambleAware's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

20

Independent auditor’s report

To the members of

GambleAware

Other Information

The other information comprises the information included in the trustees’ annual report, including the strategic report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the trustees’ annual report, including the strategic report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 and the Charities Accounts (Scotland) Regulations 2006 (as amended) require us to report to you if, in our opinion:

21

Independent auditor’s report

To the members of

GambleAware

Responsibilities of trustees

As explained more fully in the statement of trustees’ responsibilities set out in the trustees’ annual report, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

We have been appointed as auditor under section 44(1)(c) of the Charities and Trustee Investment (Scotland) Act 2005 and under the Companies Act 2006 and report in accordance with regulations made under those Acts.

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud are set out below.

Capability of the audit in detecting irregularities

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, our procedures included the following:

22

Independent auditor’s report

To the members of

GambleAware

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

23

Independent auditor’s report

To the members of

GambleAware

Use of our report

This report is made solely to the charitable company's members as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006 and section 44(1)(c) of the Charities and Trustee Investment (Scotland) Act 2005. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed.

Fleur Holden (Senior statutory auditor) 16 December 2021

for and on behalf of Sayer Vincent LLP, Statutory Auditor Invicta House, 108-114 Golden Lane, LONDON, EC1Y 0TL

Sayer Vincent LLP is eligible to act as auditor in terms of section 1212 of the Companies Act 2006

24

GambleAware

Statement of financial activities (incorporating an income and expenditure account)

For the year ended 31 March 2021

Note
Income from:
2a
2b
3
4a
4a
4a
4a
7
Reconciliation of funds:
Total funds brought forward
Total funds carried forward
Voluntary donations
Total income
Investments
Regulatory settlements
Net income / (expenditure) for the year
and net movement in funds
Total expenditure
Expenditure on:
Raising funds
Charitable activities
Research
Treatment
Education		 Unrestricted
£
19,276,454
-
24,306		 Restricted
£
5,554,316
8,800,000
-		 2021
Total
£
24,830,770
8,800,000
24,306		 Unrestricted
£
10,292,580
-
105,865		 2020
Restricted
Total
£
£
5,294,228
15,586,808
1,290,000
1,290,000
-
105,865
6,584,228
16,982,673
-
208,238
-
2,767,833
5,255,485
6,973,188
7,054,577
9,677,009
12,310,062
19,626,268
(5,725,834)
(2,643,595)
5,909,046
14,934,987
183,212
12,291,392
19,300,760 14,354,316 33,655,076 10,398,445
255,356
2,435,078
2,651,794
3,880,774		 -
-
5,445,522
8,944,469		 255,356
2,435,078
8,097,316
12,825,243		 208,238
2,767,833
1,717,703
2,622,432
9,223,002 14,389,991 23,612,993 7,316,206
10,077,758 (35,675) 10,042,083 3,082,239
12,108,180 183,212 12,291,392 9,025,941
22,185,938 147,537 22,333,475 12,108,180

All of the above results are derived from continuing activities. There were no other recognised gains or losses other than those stated above. Movements in funds are disclosed in Note 18 to the financial statements.

25

GambleAware

Company no. 04384279

Balance sheet

As at 31 March 2021

Note
Fixed assets:
12
Current assets:
13
Liabilities:
14
15
18
19a
Total unrestricted funds
Unrestricted income funds:
Total charity funds
General funds
Designated funds
Restricted income funds
The funds of the charity:
Creditors: amounts falling due within one year
Net current assets
Total net assets
Creditors: amounts falling due after one year
Total assets less current liabilities
Cash at bank and in hand
Tangible assets
Short term deposits
Debtors		 £
3,082,483
1,033,600
24,303,213		 2021
£
21,361		 £
3,569,373
1,025,417
13,749,906		 2020
£
23,930
21,361
23,390,598		 23,930
12,980,854
28,419,296
(5,028,698)		 18,344,696
(5,363,842)
1,730,130
20,455,808		 1,467,000
10,641,180
23,411,959
(1,078,484)		 13,004,784
(713,392)
22,333,475 12,291,392
147,537
22,185,938		 183,212
12,108,180
22,333,475 12,291,392

Approved by the trustees on 9 December 2021 and signed on their behalf by

Kate Lampard, CBE Chair of Trustees

26

GambleAware

Statement of cash flows

For the year ended 31 March 2021

Reconciliation of net income to net cash flow from operating activities

Net cash provided by / (used in) operating activities
Note
Sale of fixed Assets
Cash and cash equivalents at the end of the year
20
Cash and cash equivalents at the beginning of the year
Change in cash and cash equivalents in the year
Net cash provided by investing activities
Interest from investments
Purchase of fixed assets
Cash flows from investing activities:
Decrease / (increase) in debtors
Increase in creditors
Cash flows from operating activities
Net income / (expenditure) for the reporting period
(as per the statement of financial activities)
Depreciation charges
Interest from investments
Loss on the disposal of fixed assets
Net cash provided by operating activities		 £
£
10,546,878
24,306
149
(9,843)
14,612
10,561,490
14,775,323
25,336,813
2021		 £
£
10,546,878
24,306
149
(9,843)
14,612
10,561,490
14,775,323
25,336,813
2021		 2021
£
10,042,083
10,574
(24,306)
1,688
486,890
29,948		 2020
£
(2,643,595)
11,964
(105,865)
2,607
(493,008)
1,023,391
10,546,878 (2,204,506)
£
£
(2,204,506)
105,865
-
(25,488)
80,377
(2,124,129)
16,899,452
14,775,323
2020
10,561,490
14,775,323		 (2,124,129)
16,899,452
25,336,813 14,775,323

27

GambleAware

Notes to the financial statements

For the year ended 31 March 2021

1 Accounting policies

a) Statutory information

GambleAware is a charitable company limited by guarantee and is incorporated in the United Kingdom.

The registered office address is Pennine Place, 2A Charing Cross Rd, London WC2H 0HF

b) Basis of preparation

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) - (Charities SORP FRS 102), The Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy or note.

In applying the financial reporting framework, the trustees have made a number of subjective judgements, for example in respect of significant accounting estimates. Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. The nature of the estimation means the actual outcomes could differ from those estimates. Any significant estimates and judgements affecting these financial statements are detailed within the relevant accounting policy below.

c) Public benefit entity

The charitable company meets the definition of a public benefit entity under FRS 102.

d) Going concern

The trustees consider that there are no material uncertainties about the charitable company's ability to continue as a going concern.

The trustees do not consider that there are any sources of estimation or uncertainty at the reporting date that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next reporting period.

e) Income

Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the income have been met, it is probable that the income will be received and the amount can be measured reliably.

Income received in advance of the provision of a specified service is deferred until the criteria for income recognition are met.

f) Donations of gifts, services and facilities

Donated professional services and donated facilities are recognised as income when the charity has control over the item or received the service, any conditions associated with the donation have been met, the receipt of economic benefit from the use by the charity of the item is probable and that economic benefit can be measured reliably.

On receipt, donated gifts, professional services and donated facilities are recognised on the basis of the value of the gift to the charity which is the amount the charity would have been willing to pay to obtain services or facilities of equivalent economic benefit on the open market; a corresponding amount is then recognised in expenditure in the period of receipt.

g) Interest receivable

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the bank.

h) Fund accounting

Restricted funds are to be used for specific purposes as laid down by the donor. Expenditure which meets these criteria is charged to the fund.

Unrestricted funds are donations and other incoming resources received or generated for the charitable purposes.

28

GambleAware

Notes to the financial statements

For the year ended 31 March 2021

i) Grants policy

The full costs of the majority of grants payable by the charity are included in the statement of financial activities in the year in which they are approved and notified to the grantee, even if they are for projects which cross more than one financial year, or for multi-year programmes of work. If such grants that are approved during the year are payable by instalments or have not been paid, in part or in full, by the end of the year, any unpaid amounts are included as creditors in the balance sheet if the conditions attached to the grant are accepted by the beneficiary before the accounts are signed.

If a multi-year award is subject to the recipient submitting a satisfactory progress report and the renegotiation of targets and conditions between the recipient and GambleAware, only the current year's grant will be included in the statement of financial activities.

j) Expenditure and irrecoverable VAT

Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably. Expenditure is classified under the following activity headings:

Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred.

k) Allocation of support costs

Resources expended are allocated to the particular activity where the cost relates directly to that activity. However, the cost of overall direction and administration of each activity, comprising the salary and overhead costs of the central function, and governance costs, is apportioned on the following basis which are an estimate, based on staff time, of the amount attributable to each activity.

Costs of generating funds 9%
Research 44%
Education 31%
Treatment 16%

Governance costs are the costs associated with the governance arrangements of the charity. These costs are associated with constitutional and statutory requirements and include any costs associated with the strategic management of the charity’s activities.

l) Operating leases

Rentals payable under operating leases, where substantially all the risks and rewards of ownership remain with the lessor, are charged to the statement of financial activities on a straight line basis over the minimum lease term.

m) Tangible fixed assets

Items of equipment are capitalised where the purchase price exceeds £1000. Depreciation costs are allocated to activities on the basis of the use of the related assets in those activities. Assets are reviewed for impairment if circumstances indicate their carrying value may exceed their net realisable value and value in use. Major components are treated as a separate asset where they have significantly different patterns of consumption of economic benefits and are depreciated separately over its useful life.

Where fixed assets have been revalued, any excess between the revalued amount and the historic cost of the asset will be shown as a revaluation reserve in the balance sheet.

Depreciation is provided at rates calculated to write down the cost of each asset to its estimated residual value over its expected useful life. The depreciation rates in use are as follows:

n) Debtors

Trade and other debtors are recognised as the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

29

GambleAware

Notes to the financial statements

For the year ended 31 March 2021

1 Accounting policies (continued)

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

p) Short term deposits

Short term deposits represent amounts held on deposit with a maturity of between three months and one year.

q) Creditors and provisions

Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due.

r) Financial instruments

The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method.

s) Pensions

Employer contributions are paid into a group scheme. Contributions are included as expenditure as they fall due.

2a Income from donations

Income from donations
Voluntary Donations
Donated Services		 Unrestricted
£
19,276,454
-		 Restricted
£
3,794,642
1,759,674		 2021
Total
£
23,071,096
1,759,674
Unrestricted
£
10,292,580
-		 Restricted
£
3,336,735
1,957,493		 2020
Total
£
13,629,315
1,957,493
19,276,454 5,554,316 24,830,770 10,292,580 5,294,228 15,586,808

Donated services

During 2020/21, GambleAware was provided with services free-of-charge, which amounted to an estimated value of £1,759,674 (2019/20: £1,957,493). This was in respect of media advertising through ITV, Channel 4, Sky, Tube, Twitter, Octave and Facebook. The estimated value of these gifts in kind has been presented in the accounts, thus giving a fair representation of the benefit to GambleAware during the year.

2b Regulatory settlements

During 2020/21 GambleAware received £8,800,000 (2019/20: £1,290,000) in the form of regulatory settlements from the gambling industry, all of which is restricted to accelerate progress towards to delivery of the National Responsible Gambling Strategy. Within the regulatory process, licenced operators may offer to make donations to socially responsible causes as part of a voluntary settlement with the Gambling Commission.

GambleAware can accept donations as part of a regulatory settlement provided the agreed use of funds supports the National Responsible Gambling Strategy and accelerates the delivery of the strategy rather than displacing ordinary funding.

3 Income from investments

Income from investments
2021 2020
Unrestricted Restricted Total Unrestricted Restricted Total
£ £ £ £ £ £
Bank Interest 24,306 - 24,306 105,865 - 105,865

30

GambleAware

Notes to the financial statements

For the year ended 31 March 2021

Analysis of expenditure (current year)
Staff costs (Note 8)
Grants payable (Note 5a)
Commissioned Services (Note 6a)
Contracts with institutions and individuals
Research, Education and Treatment project costs
Fundraising costs
Premises cost
Telecommunications
Public relations and branding
Corporate website costs
Accountancy and audit fee
Legal fees
Recruitment fees
Printing, postage and office supplies
Software and IT costs
Travel, conferences & meeting costs
Trustee expenses not included in direct project costs (note 7)
Depreciation and loss on disposal of assets
Insurance
Staff welfare
Subscriptions and memberships
Charges
Support costs
Governance costs
Total expenditure 2021		 Cost of
generating funds
£
63,442
-
-
-
800
-
-
13,560
48,894
-
-
-
-
-
-
-
-
-
-
-
-		 Charitable activities
Governance
costs

£
223,431
-
-
-
-
-
-
-
-
12,480
-
-
-
-
-
1,425
-
-
-
-
-

Support
costs

£
560,605
-
-
-
-
232,195
13,193
-
-
60,769
203,587
45,096
2,115
27,105
846
-
12,262
28,366
431
3,456
2,194

2021
Total

£
1,758,313
2,005,224
10,420,538
7,729,607
376,023
800
232,195
13,193
188,027
488,943
73,249
203,587
45,096
2,115
27,105
846
1,425
12,262
28,366
431
3,456
2,194

Research

£
488,153
363,561
699,466
50,056
-
-
-
58,156
146,683
-
-
-
-
-
-
-
-
-
-
-
-		 Education

£
207,410
227,150
6,813,160
201,595
-
-
-
58,156
146,683
-
-
-
-
-
-
-
-
-
-
-
-
Treatment

£
215,272
1,414,513
10,420,538
216,980
124,372
-
-
-
58,156
146,683
-
-
-
-
-
-
-
-
-
-
-
-
126,696
107,300
21,360		 1,806,074
524,576
104,428		 7,654,154
369,588
73,574		 12,596,514
190,755
37,974		 237,336
-
(237,336)		 1,192,219
(1,192,219)
-		 23,612,995
-
-
255,356 2,435,078 8,097,316 12,825,243 - 23,612,995

31

GambleAware

Notes to the financial statements

For the year ended 31 March 2021

Staff costs (Note 8)
Grants payable (Note 5b)
Commissioned Sericed (Note 6b)
Contracts with institutions and individuals
Research, Education and Treatment project costs
Fundraising costs
Premises cost
Telecommunications
Public relations and branding
Corporate website costs
Accountancy and audit fee
Legal fees
Recruitment fees
Printing, postage and office supplies
Software and IT costs
Travel, conferences & meeting costs
Trustee expenses not included in direct project costs (note 7)
Depreciation and loss on disposal of assets
Insurance
Staff welfare
Subscriptions and memberships
Charges
Support costs
Governance costs
Total expenditure 2020		 Cost of
generating funds
£
75,646
-
-
-
-
4,485
-
-
2,180
16,247
-
-
-
-
-
-
-
-
-
-
-
-		 Charitable activities Charitable activities Charitable activities
Governance
costs

£
141,167
-
-
-
-
-
-
-
-
-
12,240
-
-
-
-
-
837
-
-
-
-
-

Support
costs

£
207,567
-
-
-
-
-
195,902
10,971
-
-
28,945
100,051
66,410
6,792
24,165
67,679
-
14,573
30,512
289
2,707
3,193

2020
Total

£
1,311,148
1,432,249
8,995,652
6,956,613
225,095
4,485
195,902
10,971
19,514
116,246
41,185
100,051
66,410
6,792
24,165
67,679
837
14,573
30,512
289
2,707
3,193

Research

£
556,351
964,946
857,216
21,169
-
-
-
5,778
33,333
-
-
-
-
-
-
-
-
-
-
-
-		 Education

£
194,197
467,303
5,918,414
89,103
-
-
-
5,778
33,333
-
-
-
-
-
-
-
-
-
-
-
-
Treatment

£
136,220
8,995,652
180,983
114,823
-
-
-
5,778
33,333
-
-
-
-
-
-
-
-
-
-
-
-
98,558
91,171
18,509		 2,438,793
273,512
55,528		 6,708,128
220,329
44,731		 9,466,789
174,744
35,476		 154,244
-
(154,244)		 759,756
(759,756)
-		 19,626,268
-
-
208,238 2,767,833 6,973,188 9,677,009 - - 19,626,268

32

GambleAware

Notes to the financial statements

For the year ended 31 March 2021

Grant making to institutions (current year)
Treatment Education Research Project
Costs 2021
£ £ £ £ £
The Gordon Moody Association 212,317 - - - 212,317
CNWL NHS Foundation Trust - CNWL Problem
Gambling Clinic 1,029,000 - - - 1,029,000
Treatment (Other) 173,196 - - 29,747 202,943
Citizens Advice Gambling Support Service 0 187,500 - 3,350 190,850
Education (Other) - 39,650 - 150 39,800
Research (Other) - - 206,378 34,578 240,955
London Sth Bank Uni - Problem recognition of at
risk gamblers - - 157,183 7,313 164,496
At the end of the year 1,414,513 227,150 363,561 75,137 2,080,361

5b Grant making to institutions (prior year)

Citizen's Advice Scotland
Research (Other)
Revealing Reality
University of Wolverhampton
University of Bournemouth
Education (Other)
At the end of the year		 Treatment
£
-
-
-
-
-
Education
£
399,850
67,453
-
-
-
Research
£
-
-
159,805
224,354
300,302
280,485
Project
costs
£
3,566
9,290
5,056
598
801
748
2020
£
403,417
76,743
164,861
224,952
301,103
281,233
- 467,303 964,946 20,059 1,452,309

6a Commissioned Treatment Services (current year)

Commissioned Treatment Services (current year)
Leeds & Yourk Partnership trust (Treatment)
At the end of the year
GamCare (Treatment)
The Gordon Moody Association (Treatment)
CNWL NHS Foundation Trust - CNWL Problem Gambling Clinic		 Commissioned
Services
£
8,347,197
887,395
487,606
698,340
Project
costs
£
10,374
-
-
-

2021
£
8,357,571
887,395
487,606
698,340
10,420,538 10,374 10,430,912

6b Commissioned Treatment Services (prior year)

Leeds & Yourk Partnership trust
At the end of the year
GamCare (Treatment)
The Gordon Moody Association (Treatment)
CNWL NHS Foundation Trust - CNWL Problem Gambling Clinic		 Commissioned
Services
£
7,054,577
801,566
461,509
678,000
Project
costs
£
328
51,892
189
6,153
2020
£
7,054,905
853,458
461,698
684,153
8,995,652 58,562 9,054,214

33

GambleAware

Notes to the financial statements

For the year ended 31 March 2021

This is stated after charging:

This is stated after charging:
2021 2020
£ £
Depreciation 10,574 11,964
Loss or profit on disposal of fixed assets 1,688 2,607
Operating lease rentals:
Property 229,342 193,230
Other 717 939
Auditor's remuneration (excluding VAT):
Audit 10,400 10,200
Other advice - 830

Staff costs were as follows:

Staff costs were as follows:
Redundancy & terminations costs
Salaries and wages
Social security costs
Employer’s contribution to defined contribution pension schemes
Staff training
Temporary staff costs		 2021
£
967,029
104,159
55,231
606,783
21,020
4,091		 2020
£
841,916
94,069
49,639
238,747
80,816
5,961
1,758,312 1,311,148

Note the redundancy and termination payments are a mixture of both and are for 2 people, which have been paid and settled in the financial year.

The following number of employees received employee benefits (excluding employer pension costs and national insurance) during the year between:


during the year between:
2021 2020
No. No.
£60,000 - £69,999 2 1
£70,000 - £79,999 - 2
£80,000 - £89,999 - -
£100,000 - £109,999 1 -
£110,000 - £119,999 1 2

Key management personnel

Total employee benefits including pension contributions and national insurance of the key management personnel were £201,155 (2019/20: £319,945). This includes the remuneration of the Chair of the charity for her role on the Board. She was paid £53,061 (2019/20: £52,020) and her employer pension contributions were £3,184 (2019/20: £3,121).

Trustee expenses

During the year, a payment of £NIL (2019/20: £838) was made to the Chair of GambleAware for travel expenses to meetings. £1,425 (2019/20: £837) was paid to one (2019/20: three) of the trustees of GambleAware to reimburse the costs of travel, accommodation and subsistence relating to charitable expenditure activities and trustee meetings. These reimbursed expenses and remuneration are included in expenditure. There were trustee expenses of £293 (2019/20: £234) outstanding at the yearend.

34

GambleAware

Notes to the financial statements

For the year ended 31 March 2021

9 Staff numbers

The average number of employees (head count based on number of staff employed) during the year was as follows:

Staff 2021
No.
21		 2020
No.
17
21 17

10 Related party transactions

Aggregate donations from related parties were nil for the FY 20/21 (2019/20: £nil). Transactions with trustees are disclosed in

11 Taxation

The charitable company is exempt from corporation tax as all its income is charitable and is applied for charitable purposes.

12 Tangible fixed assets

Tangible fixed assets
At the start of the year
Eliminated on disposal
At the end of the year
At the end of the year
At the start of the year
Disposals in year
At the start of the year
Additions in year
Net book value
Charge for the year
Cost or valuation
Depreciation
At the end of the year		 Fixtures and
fittings
£
1,555
-
-
Computer
equipment
£
45,664
9,843
(3,256)
Total
£
47,219
9,843
(3,256)
1,555 52,251 53,806
1,032
104
-		 22,257
10,470
(1,418)		 23,289
10,574
(1,418)
1,136 31,309 32,445
419 20,942 21,361
523 23,407 23,930

All of the above assets are used for charitable purposes.

13 Debtors

Debtors
Accrued income (outstanding donations)
Prepayments
Other debtors		 2021
£
857,130
2,200,158
25,195		 2020
£
1,475,777
2,068,451
25,145
3,082,483 3,569,373

All outstanding donations were received by the date of this report.

35

GambleAware

Notes to the financial statements

For the year ended 31 March 2021

14 Creditors: amounts falling due within one year

Creditors: amounts falling due within one year
Accrued grants payable
Taxation and social security
Pensions
Trade creditors
Accruals
Creditors: amounts due after more than one year
Accrued grants payable after more than one year		 2021
£
2,852,655
32,511
6,063
827,891
1,309,578		 2020
£
2,966,531
27,088
5,124
261,253
2,103,846
5,028,698 5,363,842
2021
£
1,078,484		 2020
£
713,392
1,078,484 713,392

15 Creditors: amounts due after more than one year

16 Pension scheme

GambleAware's staging date for auto-enrolment was May 2017 and at this date GambleAware opened a group scheme and started paying contributions of 6% of employees' basic salary into the new plan. Prior to setting up the group scheme, GambleAware paid into employees' individual pension plans at the same contribution level. During 2020/21, pensions were paid to 24 members of staff and to the Chair (2019/20: 24, including employees who left mid-way through the year). At 31 March 2021, GambleAware held liability of £6,063 (2019/20: £5,124) for unpaid employer pension contributions for the year.

17 Legal status of the charity

The charity is a company limited by guarantee and has no share capital. The liability of each member in the event of winding up is limited to £10.

18a Analysis of net assets between funds (current year)

Net current assets
Long term liabilities
Tangible fixed assets
Tangible fixed assets
Net assets at 31 March 2021
Net current assets
Net assets at 30 March 2020
Long term liabilities
Analysis of net assets between funds (prior year)		 General
unrestricted
£
21,361
2,787,253
(1,078,484)
Designated
£
-
20,455,808
-		 Restricted
£
-
147,537
-		 Total
funds
£
21,361
23,390,598
(1,078,484)
1,730,130 20,455,808 147,537 22,333,475
General
unrestricted
£
23,930
2,156,462
(713,392)
Designated
£
-
10,641,180
-		 Restricted
£
-
183,212
-		 Total
funds
£
23,930
12,980,854
(713,392)
1,467,000 10,641,180 183,212 12,291,392

18b Analysis of net assets between funds (prior year)

36

GambleAware

Notes to the financial statements

For the year ended 31 March 2021

19a Movements in funds (current year)

Restricted funds:
Total restricted funds
Designated funds:
Designated Treatment funds
General funds
Unrestricted funds:
Designated funds:
Designated Treatment funds 18-19
Total unrestricted funds
Designated Treatment funds 19-20
Designated Treatment funds 20-21
Total designated funds 2018- 20
Reg Settlement to accelerate progress towards to
delivery of the National Responsible Gambling
Strategy
Total funds
Safer Gambling Campaign
Total designated funds 2021-22 TBC		 At 1 April
2020
£
38,743
144,469
Income &
gains
£
5,554,316
8,800,000
Expenditure &
losses
£
(5,445,522)
(8,944,469)
Transfers
£
-
-		 At 31 March
2021
£
147,537
-
183,212 14,354,316 (14,389,991) - 147,537
475,566
1,832,699
8,332,915		 -
-
-		 (475,566)
(1,832,699)
(409,121)		 -
-
(7,923,794)		 -
-
-
10,641,180 - (2,717,386) (7,923,794) -
- - - 20,455,808
20,455,808
- - - 20,455,808 20,455,808
1,467,000 19,300,760 (6,505,616) (12,532,014) 1,730,130
12,108,180 19,300,760 (9,223,002) - 22,185,938
12,291,392 33,655,076 (23,612,993) - 22,333,475

19b Movements in funds (prior year)

Movements in funds (prior year)
Restricted funds:
Total restricted funds
Total designated funds 2018 - 20
Total designated funds 2020-21
General funds
Designated funds:
Safer Gambling Campaign
Reg Settlement to accelerate progress towards to
delivery of the National Responsible Gambling
Strategy
Total unrestricted funds
Designated Research funds 18-19
Designated Education funds 19-20
Designated Treatment funds 19-20
Designated funds:
Designated Treatment funds
Unrestricted funds:
Designated Research funds 19-20
Designated Treatment funds 18-19
Total funds		 At 1 April
2019
-
5,909,046
Income &
gains
£
5,294,228
1,290,000
Expenditure &
losses
£
(5,255,485)
(7,054,577)
Transfers
£
-
-		 At 30 March
2020
£
38,743
144,469
5,909,046 6,584,228 (12,310,062) - 183,212
1,990,847
300,000
2,342,068
475,566
1,832,699		 -
-
-
-
-		 -
(300,000)
-
-
-		 (1,990,847)
-
(2,342,068)
-
-		 -
-
-
475,566
1,832,699
6,941,180 - (300,000) (4,332,915) 2,308,265
- - - 8,332,915
8,332,915
- - - 8,332,915 8,332,915
2,084,761 10,398,445 (7,016,206) (4,000,000) 1,467,000
9,025,941 10,398,445 (7,016,206) - 12,108,180
14,934,987 16,982,673 (19,326,268) - 12,291,392

37

GambleAware

Notes to the financial statements

For the year ended 31 March 2021

Purposes of restricted funds (prior year 2020-21)

Education - Safer Gambling Campaign £5,554,316

In October 2017, when launching a consultation on a wider policy review, the government announced a new responsible gambling 2 year advertising campaign to be funded by broadcasters and the gambling industry, but independently delivered by GambleAware. The funds that we received have been accordingly allocated to this campaign, in the form of TV and Google Media production & advertising.

Treatment - To accelerate progress towards to delivery of the National Responsible Gambling Strategy £8,800,000 Funds have been set aside to establish an industry data repository and ESRC supported research centre , along with this we would like to improve the capacity & performance of the National Gambling Treatment Service - NHS Nothern Gambling Clinic.

- - Purposes of designated funds £4,000,000 (For Year 2020 2021)

Treatment - £4,000,000 transfer + (£4,332,915) transfer from prior years GamCare - £6,252,915 is providing to the end of March 2021, a suite of solutions including partner networks, helplines, 24 hour pilots, wider geographical cover (including Leeds and York), BetKnowMore and Computerised Behavioural Therapy.

Leeds & York Partnership Trust in collaboration with Gamcare - £690,000 is providing to the end of January 2022 a NHS Northern Gambling service in Leeds to service the local community & also the Northern Region of England as well as a new programme Hub to raise awareness of problem gambling across the region.

Gordon Moody £890,000 is providing to the end of September 2021, a suite of solutions including residential treatment centres, recovery housing and a retreat & counselling programme.

Central & North West London Trust £500,000 is providing to the end of December 2021, solutions for people with more severe addictions who may present more risk, such as the risk of suicide.

- Purposes of designated funds £20,455,808

Treatment - £12,532,014 transfer (for the continuity of works) + £7,923,794 transfer from prior years GamCare - £17,585,689 is providing to the end of March 2023, a suite of solutions including partner networks, helplines, 24 hour pilots, wider geographical cover (including Leeds and York), BetKnowMore and Computerised Behavioural Therapy. £8,666,316 is for the FY21-22 and £8,919,373 is for the FY22-23

Leeds & York Partnership Trust in collaboration with Gamcare - £737,140 is providing to the end of March 2022 a NHS Northern Gambling service in Leeds to service the local community & also the Northern Region of England as well as a new programme Hub to raise awareness of problem gambling across the region

Gordon Moody £1,368,986 is providing to the end of September 2023, a suite of solutions including residential treatment centres, recovery housing and a retreat & counselling programme. £903,621 is for the FY21-22 and 465,365 is for the following 6 months.

Central & North West London Trust £763,993 is providing to the end of September 2023, solutions for people with more severe addictions who may present more risk, such as the risk of suicide. £506,096 is for the FY21-22 and £257,897 is for the following 6 months.

38

GambleAware

Notes to the financial statements

For the year ended 31 March 2021

Analysis of cash and cash equivalents
Cash at bank and in hand
Notice deposits (three months to one year)
Total cash and cash equivalents		 At
1 April 2020
£
13,749,906
1,025,417
Cash flows
£
10,553,307
8,183		 Other changes
£
-
-		 At 31 March
2021
£
24,303,213
1,033,600
14,775,323 10,561,490 - 25,336,813

21 Operating lease commitments

The charity's total future minimum lease payments under non-cancellable operating leases is as follows for each of the

Less than one year
Over one year		 2021
2020
£
£
175,192
-
-
Property		 2021
2020
£
£
175,192
-
-
Property		 2021
2020
£
£
523
598
-
523
Equipment		 2021
2020
£
£
523
598
-
523
Equipment
- 175,192 523 1,121

39