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2021-03-31-accounts

Carers Choices• peace of mind Annual Report & Accounts 202012021 I,j'lf .NJJ11)

Contents

Contents
Welcome 4-5
Chairman’s Forword 4
CEO’s Foreword 5
Year At A Glance 6-7
Who We Are 9
What We Do 10
What is our Mission? 10
Our Purpose 10
What do we want to achieve? 12
How we do it 13
Looking Forward 14-15
Day Centres 16
Home Help and Respite 18
Young Carers 19
Mens Shed 20
Fundraising 21
Financial Review 22-23
Principal Funding Sources 23
Future Periods 23
How we are Governed 24-25
Organisational Structure 26
Statement of Responsibilities 27
Independent auditors report 28-30
Statement of Financial Activities 31-33
Balance Sheet 32-33
Statement of Cash Flows 33
Notes to the Financial Statements 34-52
Who’s Who 54
Our Thanks 55

On the cover

Pictured is Sarah Fogarty, Day Opportunities Manager with Girlie Tschuma from the Rainbow Day Centre

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Chair’s Foreword

Commencing this year’s foreword with a reminder of what was stated last year.

“2020/2021 is going to be a very challenging year with the outbreak of the pandemic COVID-19“.

The executive actively pursued all available grant opportunities and we were very grateful to the local authorities who continued to provide funding during the whole period.

It is clear now that we really were not truly aware of the impact the pandemic would have on the U.K. and on Carers Choices in particular.

On behalf of the Board I would like to thank all staff for their amazing resilience and effort in continuing to provide services when allowed to do so. It is also appreciated their willingness to be vaccinated and work safely to enable Carers Choices to continue providing services as appropriate.

It is also important that the work carried by the CEO and the senior managers who worked tirelessly over the whole period in all aspects of the work required. The Board really appreciated all your efforts.

I personally would like to thank the trustees for all their support during this period especially atending virtual meetings and making the required decisions.

I believe it is reasonable to state that during April 2020 we were unaware of the significant impact the pandemic would have on the organisation. The only way to describe our situation was how could we secure the organisation’s future - it was about survival and therefore actions were taken to ensure that Carers Choices had a future.

COVID is not going to disappear for a considerable time and also there are going to be significant changes in health and social care which will have major impact on our future. We have already developed a strategy for the next three years and our financial is beter than it would have been anticipated 18 months ago.

The organisation ensured that we followed all national and local guidance available which resulted in our services being suspended for several months with the exception of home visits and home working etc became the norm. Afer many months we arranged for some of our services to return with restrictions e.g. day care, etc. We also put in place significant safety checks, for example PPE, social distancing, etc. The use of furloughing was helpful in the retention of staff.

However, I believe we are in a strong position to continue to provide our excellent services especially as we have in place strong governance arrangements and the ability to take the necessary decisions quickly.

BRIAN R TERRY Chair

CEO’s Foreword

We cannot ignore the impact of COVID on the nation and on our organisation. Through taking decisive action and with the good fortune of funders and commissioners we have weathered that storm beter than others.

me, how they coped with the 24/7 nature of our role with changing circumstances but always focused upon the exceptional care that we provide every day.

Equally as a Board it was challenging to lead the organisation through factors outside our control. This meant constantly reviewing and reforming plans, new ways of working and ultimately focused on the outcomes that we can deliver. I am grateful for the support from the Board and in particular that of the Chair and Vice Chair.

We still managed to support a lot of people last year directly or indirectly. We led the charge when our service and carers were largely forgoten and fought for each and every carer and client that we care for.

Our new impact report is the start of things to come as we profile what we have achieved, and look forward to what we can achieve, as we provide practical and tangible support for Carers and the people they care for.

Our Mission is to deliver high quality respite, which we have done in spades and will continue to do. Thank you to everyone, staff, trustees, funders, commissioners and supporters that have enabled us to continue to support our existing carers and clients, to reach out and to plan for a future where we have even more impact and support more people.

Our resolve has not been diminished by the pandemic, it was certainly challenged, but we have responded and have a determination and vigour now and looking forward.

Best wishes

PAUL RAMSDEN Chief Executive

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Year at a Glance

168

clients supported accessing the day centres or within their home

6,464

hours supporting clients within the community

6,918 day centre atendances

3,372

journeys transporting clients to the day centres

56

Young Carers supported across Castle Point and Basildon

My son Jacob has received love, care and support from Carers Choices for many years. Carers Choices has also provided fantastic support to us as a family.

Kind regards Deborah Campagna

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Who We Are

At Carers Choices we provide the practical care and support for Carers and the people they care for. We respond to changing needs and develop services that help and support people in our community.

The Charity was formed in 1981 in Thundersley, Essex to support Carers through practical respite solutions. Originally just offering Respite in the Home (siting service) we added Young Carers in the 1990’s followed by the first Day Centre for Adults with Disabilities (Rainbow Centre).

Over the following years we moved from Thundersley to Canvey Island and back again, to Kiln Road .

In 2014 we recognised the crisis in Dementia Care and created an innovative solution with the Silver Birch Centres. We have now a combined department to deliver both centres, sharing resources and working together efficiently.

In 2020 we added a new Home Help service . This service is already helping out a number of people in South Essex and runs alongside our Respite service.

Our aim is to relieve the burden on Carers for a few hours whilst at the same time providing a rewarding experience for the client. Quality is second to none .

Visit our website at www.carerschoices.org for more information.

Louise has been atending the Rainbow centre for a number of years now, and really enjoys the company and interaction that the Rainbow centre provides. Louise has a one-to-one carer, which means during the day, Louise will have her own personal carer, as well as interaction with other carers and clients. The centre is extremely flexible and adaptable, and Sarah the day manager is always looking for new ideas and caring plans.

For us as a family the centre is essential to our way of life. It allows us our time during the day to atend to other assignments, and gives Louise the chance to interact with others. All the carers are extremely dedicated people, who really do care about the clients. The centre also provides us with a carer who frequently takes Louise out on a weekend, to places of Louise’s choosing. So well done to Sarah and her team.

Mike Garland

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What Do We Do

Carers Choices is the leading Essex based Charity supporting Carers and the people they care for through dedicated and specialist respite services. We provide services in the home and in innovative day centre setings to meet the needs of Carers.

What is our Mission?

Our Mission is to deliver high quality respite .

Our Purpose

All charities have charitable objects, accepted by the Charity Commission as the purpose of the organisation. It sets out our goals and those who will benefit.

Our Objects are to relieve the stresses experienced by Carers and

Carers

Any person or people involved in the provision of care for a person or people who have care needs as a result of a disability, illness or age;

Any person or people who have care needs as a result of a disability, illness or age.

Carers Choices have been coming to our home for over 10 years. They are professional and very friendly, always respectful and caring towards our son and our needs.

They are more than carers, they have become friends who care.

We are thankful that they have continued to atend throughout the past year, always wearing PPE and keeping us safe.

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What do we want to achieve?

We have set and developed some overriding Strategic Planning Objectives. These are:

Ensure that Carers Choices continues to provide the client support and services both near term and in the future

How we do it

Home Help and Respite

Day Opportunities

service helping 26 Carers to take a break and providing help in the home including domestic tasks.

Rainbow Centre ; for Adults with Disabilities serving 31 clients over a 5-day period, specialising in more profound disabilities

Silver Birch Centre ; specialist dementia centres in Essex operating 5 days a week giving Carers a quality 6-hour break and providing cognitive stimulation therapy to clients, supporting 111 carers and clients.

Young Carers

Operating in Castle Point and Basildon supporting 56 Young Carers through weekly support clubs and one to one’s.

Men’ Shed

Continuous facility development, recognising changes in client needs, numbers and locations

An innovative support mechanism for men in the community that are either isolated or in danger of being isolated.

to achieve the plan objectives and ensure the longevity of Carers Choices as an organisation

And to deliver these objectives we have a set of values:

Empathetic

Care

We stand in your shoes and take your place with our services

We care about each other, treating everyone fairly, with dignity and respect

Excellence

Integrity

We deliver person centred care based upon our assessments

We strive to be the best, innovating and providing services responding to the needs of our community

Our son Manuel felt welcomed at the Rainbow Centre right from the start. The staff have been wonderful in supporting him particularly during the initial challenging period of adjustment. Now Rainbow has become a very important part of Manu’s life; atending everyday gives him a sense of purpose. For our family it was very important to find a provision in which Manu’s personality could flourish: it gives us peace of mind to know that he is safe and happy at Rainbow. Kojo and Gabriella Ndenecho

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Looking Forward

strong and has the ability to continue to function well irrespective. A new Strategic Plan has just been agreed with the following objectives:

rates. As an employer in the Charitable sector, we constantly look at ways to ensure staff feel continually appreciated. As there are problems holding events this is more challenging as is the threat of higher household bills. We need capacity to achieve our objectives and we need to differentiate ourselves to atract the right talent to complement our existing excellent staff.

Contingency planning

There are many threats that we can foresee and this is a good opportunity to revisit our contingency planning. The Pandemic tested us and our continuity plans worked well and our reliance on the latest technology including cloud storage and VOIP enabled us to continue to work effectively.

We have a concern that there are grants that assist and enhance the services that we provide. Without access to these or the availability of them will impact upon growth and we need to plan for different scenarios.

Maintenance of the White House

rules. We will test out our processes to ensure that they can react to these situations.

weather. A schedule of works has been agreed with the council and we are about to sign a new lease to secure our future in the short/medium term.

Finance Plan

Multiple location growth

This will include an analysis of margins and cash flow to enable release of reserves for investment in the delivery of the Strategic Plan.

Further centres of a suitable size in other geographical locations would increase the reach of the Charity as well as reduce risks associated with one centre.

Multiple locations spread the reach and the risk of the organisation. Sustainability relies upon finding the appropriate buildings in the right locations across South and North Essex.

Trading Company

The current strategy is to maintain and maximise the return from the 1 shop and rationalise expenditure from the closure of the Hadleigh Shop. The trading company has repaid loans to the charity and is currently in profit with a margin around 12%. There are opportunities to focus on the Wickford shop and consider expanding opening hours.

Strategy and Growth Fund

The Board has agreed to designate a sum of money from the reserves of £250k to help deliver the strategic plan. It is hoped that this along with grant and fundraising will enable us to continue to grow in a sustainable way.

We are proud of our achievements and the reputation we have for delivering services that are high quality and essential to maintain carer’s ability to continue their unpaid caring role.

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Day Centres

Our two day Centres are the Rainbow Centre for Adults with Disabilities and the Silver Birch Centre for Elderly and those with Dementia.

Our Rainbow Centre is for Adults with Disabilities serving 31 clients over a 5-day period, specialising in more profound disabilities

Our Rainbow Centre has existed since around 2005 and the Silver Birch started in 2013. We are commissioned privately and by the local authorities and NHS for client atendance.

Both centres closed due to COVID restrictions and the majority of staff were furloughed. As soon as we were legally able, we re-opened firstly the Rainbow Centre and then the Silver Birch Centre.

at the White House on Kiln Road. We were able to support clients virtually using modern technology, zoom calls, facetime and telephone calls. We organised 1-1 and group sessions with clients which was invaluable for them and their carers.

We commenced building work at the centre to create more individual rooms that would enable us to socially distance clients as we re-opened the centre. At first, we supported carers either in crisis or about to go into

Our Silver Birch Centres are specialist dementia centres in Essex operating 5 days a week giving Carers a quality 6-hour break and providing cognitive stimulation therapy to clients, supporting 111 carers and clients.

had to take the decision to consolidate into just the one centre at Benfleet. Social distancing created difficulties at the other centres and client numbers remained low. The majority of clients are private rather than commissioned and people were reluctant to come back to the centre due to health concerns.

As the Silver Birch Centre re-opened this slowly demonstrated that it was safe to reatend the centre. Transport services enabled clients from across South Essex to atend the

The centre is a club for people who are elderly or have dementia. The environment is friendly and family orientated and it was a pleasure to see people returning and enjoying themselves. Each session offers something different with a wide variety of activities that stimulates the brain and helps with movement and dexterity.

will enable us to decommission 2 vehicles that were proving costly on repairs.

All our clients receive a two course ‘home cooked’ style meal every day as well as tea and toast on arrival and refreshments throughout the day.

crisis through client atendance and gradually all our clients re-atended. Financially we benefited from a decision by local authority commissioners, particularly Essex County Council to continue to pay invoices during the period for not only those supported in the centre but for frustrated visits where we were supporting virtually. This was a life line to the Charity, particularly as the majority of clients are funded.

As a Carer for my elderly mother Carers Choices have been providing a much welcomed and needed respite and siting service for almost five years. I can relax knowing that my mother is safe, happy and cared for and this has been especially reassuring over the past year. She looks forward to the visits very much and refers to the Support Workers as her friends. I would like to give Carers Choices a five star rating. Sarah and Pam Palmer

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Home Help and Respite

Home Help and Respite are services provided in the Home through our dedicated mobile community staff. We undertake tasks that you would normally do but are now struggling with.

We have been providing Respite services since 1981, supporting Carers caring for a friend or loved one. This is a regulated service by the Care Quality Commission that inspect us on a regular basis. We have maintained our Good rating with them. The majority of our work in Respite is not regulated as only Personal Care is covered. Nevertheless, we operate to the same standard across the business.

the care certificate or are currently studying for one. In addition, we provide training on specialist subject areas defined by our client’s needs. This would, for example, include Parkinson’s, Epilepsy, Dementia and End of Life.

During the last year we continued to deliver our services in the Home in very difficult circumstances due to the Pandemic. Some staff were furloughed but others continued throughout. We already had good supplies of personal protective equipment and this was further supplemented by Public Health England and the local authorities. Having enough supplies was not an issue for us.

Young Carers

We support Young Carers in Castle Point and Basildon. A Young Carer is someone under 18 who helps look afer someone in their family, or a friend, who is ill, disabled, has a mental health condition or misuses drugs or alcohol.

Throughout lockdown we supported our Young Carers through virtual visits, using technology such as zoom and dropping off activities at their homes. As soon as we could, afer the schools re-opened, we started running sessions at the White House. Gradually more and more Young Carers have been atending.

Our Young Carers group is a support group providing group, peer and individual support for each young carer. Each session is planned for activities that are useful and increase the confidence and resilience of each young carer.

We have added to our Castle Point group with new young carers. Each young carer is assessed in the home before atending the session, so that we are aware of all issues. This helps us customise our support. We are fortunate and grateful for the ongoing support of Castle Point Borough Council for this group.

sources other than gifs in kind. We plan to fundraise locally and with grant organisations to support this group. We have also run this group from the White House due to lack of premises availability in Basildon. Once we have secured new premises, we will relocate it to within Basildon.

A number of people cancelled their visits as they were concerned about anyone coming into their homes but they were also fortunate that other family members, furloughed or working from home could support them.

The drop in hours and the decision to keep providing this service had a severe negative effect on the organisation with big losses in this area. These effects have continued into the new financial year and it will take some time to regain the number of hours previously delivered and the financial sustainability of the service.

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Men’s Shed

Our Men’s Sheds is a place to pursue practical interests at leisure, to practice skills and enjoy making and mending. It is about social connections and friendship building, sharing skills and knowledge, and having a great time.

We have been building a Men’s Shed since before lockdown but the Pandemic has severely affected the progress on the build. The shed has been constructed and we have a small team of volunteers that have been customising it. They have also been collecting tools that have been generously donated.

To complement the shed a container was always planned next to the shed for secure storage of tools and wood. This has been acquired and the volunteers have set about to refurbish it.

Extra funding to support the creation has been applied for and it is planned that in Spring 2022 the shed will be open for new members to join and enjoy.

Fundraising

Additional donations and grants help the Charity to deliver additional services and particularly add capital projects including building work and vehicles.

----- Start of picture text -----
Over the last year fundraising activity was Legacies: Donations
reduced with a swing towards Government £6,816 and Grants:
grant support. We were fortunate that the £251,531
Wolfson foundation offered us a grant
previously restricted for another project to Donations
be converted to unrestricted funding. This and Grants
was used to support the Charity through
the Pandemic. Total:
£435,210
A number of other funds from government
on top of the furlough funding were
available through the year. These related
to the services we deliver and assisted with Government
infection control, workforce support and Grants: Other Fundraising:
other COVID related activities. £173,439 £3,424
----- End of picture text -----

Our trading company gained grants and supports whilst closed and when opened the Wickford Shop continued to perform well. We were able to pay off loans from the Charity and in the next financial year it will gif aid £20k.

Paul Ramsden, CEO, receiving a new minibus from Paul Tarrant, Provincial Grand Master for Essex Freemasons

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Financial Review

Total revenue for the last year dipped slightly from the previous year. It was held up by government grants including the Furlough Scheme. Expenditure was higher with increased costs of running the business due to COVID measures.

Unrestricted funds are those reserves that remain once restricted and designated funds have been accounted for. They include fixed assets at cost less depreciation.

Our Reserves Policy has been revised in the current climate to hold monies equivalent to three months of expenditure and that residual monies be designated for the delivery of the Strategic Plan and in particular development of the Charities work to reach more Carers. £190k has been designated from unrestricted reserves which will be increased to £250k. An analysis of the funds:

pay for our services and frustrated visits.

Principal Funding Sources

Our Balance Sheet has been strengthened with the surplus and the addition of two further minibuses. Throughout the year we were able to release restricted funds across service areas and reduce down from £44k to £22k.

Restricted reserves the funds were made available. This could be for a particular project or purchase of an asset.

We remain indebted to the support from Castle Point Borough Council for a grant to support Young Carers in Castle Point. We are also grateful for the different donations and grants received. During the last year we utilised the furlough scheme and also public health grants to mitigate some of our expenditure especially that over and above the normal.

During the year and the Pandemic our funding changed considerably with the majority of our funds from service delivery coming from commissioned services.

----- Start of picture text -----
Commissioned:
£440,685.00
Private:
£263,143.70
----- End of picture text -----

----- Start of picture text -----
Rainbow: Silver Birch:
£404,435 £260,424
Charitable
Donations
Total:
£832,508 Home
Help:
£6,392
Other Income:
Respite:
£134,701 £26,556
----- End of picture text -----

Future Periods

The focus on future is the delivery of the new strategic plan and to grow our service provision. We hope to increase both day centres and home help and respite revenue streams back to pre-pandemic figures. The extra costs associated with delivery will remain with us and cut into our ability to generate a surplus, necessary for both future development but also cash

Designated funds have been allocated by the Trustees for a particular purpose. These have

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How we are Governed

Carers Choices is a registered charity and a company limited by guarantee. It was formed in 1981 and incorporated in 2001, with a memorandum and articles of association. The Directors of the Company are also Charity Trustees that serve a three-year term. Each year at the AGM there is an election where new Trustees can be appointed or existing ones to be re-elected.

Subsidiary

In line with Charity Commission Guidance, the Charity has a trading subsidiary – Carers Choices Trading Company Ltd – for non-primary purpose trading, operating one Charity shop. The Directors of this are Mr R Smale, Mr L McKeogh (Trustees of the Charity) and Mr P Ramsden (Chief Executive of the Charity).

Our Trustees

progress against objectives set out in the Strategic Plan. The Board’s role is clear and has determined the following five areas of responsibility:

Trustee Induction and Training

All new Trustees atend a meeting with the Chair and Chief Executive where a pack of information is provided. This includes the Annual Report, Strategic Plan and Organisational Structure. Typically, this meeting lasts for 2-3 hours and is an open opportunity to discuss the organisation and look at relevant skills of new Trustee’s.

training undertaken to enhance the skills and expertise of trustees.

Risk Management

A Strategic Risk Register has been produced and approved by the Board. This is monitored and red risks are presented at Board Meetings. It is reviewed at least annually.

Our Auditors

In accordance with Section 485 of the Companies Act 2006, an ordinary resolution proposing that Haslers LLP be re-appointed as auditor of the charity will be proposed at the Annual General Meeting.

Board Trustees are appointed for 3-year terms and serve up to 3 terms of 3 years. COVID had an impact upon the Board with a reduction in the size to 5 Trustees. A recruitment campaign has begun to increase the numbers of Trustees.

All the Trustees are non-remunerated and give their time freely.

Charity Commission in section 17(5) of the 2011 Charities Act.

Board Commitees

The Board has delegated tasks to three sub commitees – the Finance and Risk commitee, the Services Commitee and the Governance Commitee.

The Finance and Risk Commitee provides specialist support and scrutiny to the Board. Meetings are held prior to Board meetings to scrutinise financial activities and performance against budget.

The Services Commitee hears and discusses operational delivery in each service area. Recommendations are then made to the main Board.

The Governance Commitee is constituted of the Chairman, Vice Chairman and Chief Executive and meets monthly to progress maters ahead of Board Meetings. All commitees report to the Board.

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Organisational Structure

The Directors of the company delegate Operational Management to the Chief Executive. The Board have responsibilities to monitor and consider the Strategic direction of the Organisation. The Chief Executive is accountable to the Directors for performance against the Strategic Plan and within the approved budget.

----- Start of picture text -----
Trading Company: 4
Staffing
6
Executive Office:
Young Carers: 2
Active staff
In the Community: 13 as at 01.04.21 Day Centre: 23
Total: 48
----- End of picture text -----

During the year we restructured the organisation focusing on the needs of the business and creating efficiencies. This resulted in merging the Rainbow and Silver Birch Centres under one experienced Manager and bringing together Home Help and Respite.

have retained some excellent employees and will add to this as the need arises. At the end of March, we had 48 staff and 12 volunteers.

Board of Trustees

----- Start of picture text -----
Chief
��������
�����
PA to CEO/ Trading Day Opps Finance Home Help &
���� Respite
Company Manager Manager
Manager Manager
Assistant
Shop Assistant Day YC Support
Managers Opps Manager Respite Workers
Manager
������� Senior Care Workers Home Help
Coordinators Workers Workers
RC Support
Workers
----- End of picture text -----

Statement of Responsibilities

Statement of responsibilities of the Trustees of Carers Choices in respect of the Trustees’ Annual Report and the financial statements

The Trustees (who are also directors of Carers Choices for the purposes of company law) are responsible for preparing the Trustees’ Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

year. Under company law the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the Trustees are required to:

to show and explain the charitable company’s transactions and disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In preparing this report, the Trustees have taken advantage of the small companies’ exemptions provided by section 415A of the Companies Act 2006.

This report was approved by the Trustees on 25th November 2021 and signed on their behalf by:

BRIAN R TERRY Chair

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Independent auditors report

for the year ended 31 March 2021 which comprise the Statement of financial activities, the balance sheet, the statement of cash flows and the related notes, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland’ (United Kingdom Generally Accepted Accounting Practice).

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors’ responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the United Kingdom, including the Financial Reporting Council’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

concern basis of accounting in the preparation of the financial statements is appropriate.

relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company’s ability to continue as a going concern for a period of at least

Our responsibilities and the responsibilities of the Trustees with respect to going concern are described in the relevant sections of this report.

Other information

The other information comprises the information included in the annual report other than the financial statements and our auditors’ report thereon. The Trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise

explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Maters on which we are required to report by exception

We have nothing to report in respect of the following maters where the Charities (Accounts and Reports) Regulations 2008 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the trustees’ responsibilities statement, the Trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

charitable company’s ability to continue as a going concern, disclosing, as applicable, maters related to going concern and using the going concern basis of accounting unless the Trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

We have been appointed as auditor under section 144 of the Charities Act 2011 and report in accordance with the Act and relevant regulations made or having effect thereunder.

a whole are free from material misstatement, whether due to fraud or error, and to issue an auditors’ report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud.

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The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

Statement of Financial Activities

is located on the Financial Reporting Council’s website at: www.frc.org.uk/ auditorsresponsibilities. This description forms part of our auditors’ report.

Use of our report

This report is made solely to the charitable company’s trustees, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008. Our audit work has been undertaken so that we might state to the charitable company’s trustees those maters we are required to state to them in an auditors’ report and for no other purpose. To the fullest extent permited by law, we do not accept or assume responsibility to anyone other than the charitable company and its members, as a body, for our audit work, for this report, or for the opinions we have formed.

Haslers

Chartered Accountants Statutory Auditors Old Station Road Loughton Essex IG10 4PL

Haslers are eligible to act as auditors in terms of section 1212 of the Companies Act 2006.

Incorporating income and expenditure account for the year ended 31 March 2021.

Note
Income from:
Donations and legacies
3
Charitable activities
4
Other trading activities
5
Investments
6
Total income
Expenditure on:
Raising funds
Charitable activities
Total expenditure
Net income
Transfers between funds
14
Net movement in funds
Reconciliation of funds:
Total funds brought forward
Net movement in funds
Total funds carried forward
Unrestricted
funds
2021
£
330,819
835,932
340
-
1,167,091
20
1,086,125
1,086,145
80,946
35,996
116,942
696,595
116,942
813,537
Restricted
funds
2021
£
100,967
-
-
-
100,967
-
86,721
86,721
14,246
(35,996)
(21,750)
43,991
(21,750)
22,241
Total
funds
2021
£
431,786
835,932
340
-
1,268,058
20
1,172,846
1,172,866
95,192
-
95,192
740,586
95,192
835,778
Total
funds
2020
£
212,995
1,116,277
2,396
456
1,332,124
620
1,075,461
1,076,081
256,043
-
256,043
484,543
256,043
740,586

The Statement of financial activities includes all gains and losses recognised in the year.

The notes on pages 12 to 30 form part of these financial statements.

30

31

(A company limited by guarantee) REGISTERED NUMBER: 04320986

(A company limited by guarantee) REGISTERED NUMBER: 04320986

CARERS CHOICES

BALANCE SHEET AS AT 31 MARCH 2021

CARERS CHOICES

BALANCE SHEET (CONTINUED) AS AT 31 MARCH 2021

The entity was entitled to exemption from audit under section 477 of the Companies Act 2006.

Note
Fixed assets
Tangible assets
10
Investments
11
Current assets
Debtors
12
Cash at bank and in hand
Creditors: amounts falling due within one
year
13
Net current assets
Total assets less current liabilities
Net assets excluding pension asset
Total net assets
Charity funds
Restricted funds
14
Unrestricted funds
14
Total funds
98,819
507,505
606,324
(47,623)
2021
£
277,076
2
277,078
558,701
835,779
835,779
835,779
22,241
813,538
835,779
175,153
419,338
594,491
(67,163)
2020
£
213,256
2
213,258
527,328
740,586
740,586
740,586
43,991
696,595
740,586

The members have not required the entity to obtain an audit for the year in question in accordance with section 476 of the Companies Act 2006.

However, an audit is required in accordance with section 144 of the Charities Act 2011.

The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and preparation of financial statements.

The financial statements have been prepared in accordance with the provisions applicable to entities subject to the small companies regime.

The financial statements were approved and authorised for issue by the Trustees on 20 December 2021 and signed on their behalf by:

BRIAN R TERRY Chair

STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2021

Cash flows from operating activities
Net cash used in operating activities
Cash flows from investing activities
Purchase of tangible fixed assets
Net cash used in investing activities
Cash flows from financing activities
Net cash provided by financing activities
Change in cash and cash equivalents in the year
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year
2021
£
183,304
(95,138)
(95,138)
-
88,166
419,339
507,505
2020
£
215,846
(151,437)
(151,437)
-
64,409
354,930
419,339

The notes on pages 12 to 30 form part of these financial statements

32

33

Notes to the Financial Statements

1. General information

Carers Choices is a company, limited by guarantee and incorporated in England and Wales, United Kingdom, with a registration number 04320986. The address of the registered office is The White House, Kiln Road, Benfleet, Essex, SS7 1BU.

2. Accounting policies

2.3 Expenditure

Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in setlement and the amount of the obligation can be measured reliably. Expenditure is classified by activity. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs atributable to a single activity are allocated directly to that activity. Shared costs which contribute to more than one activity and support costs which are not atributable to a single activity are apportioned between those activities on a basis consistent with the use of resources. Central staff costs are allocated on the basis of time spent, and depreciation charges allocated on the portion of the asset’s use.

Expenditure on raising funds includes all expenditure incurred by the Charity to raise funds for its charitable purposes and includes costs of all fundraising activities events and noncharitable trading.

(FRS 102) - Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy.

2.2 Income

All income is recognised once the Charity has entitlement to the income, it is probable that the income will be received and the amount of income receivable can be measured reliably.

Expenditure on charitable activities is incurred on directly undertaking the activities which further the Charity’s objectives, as well as any associated support costs.

2.4 Government grants

released to the statement of financial activities over the expected useful lives of the assets concerned. Other grants are credited to the statement of financial activities as the related expenditure is incurred.

2.5 Interest receivable

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the Charity; this is normally upon notification of the interest paid or payable by the institution with whom the funds are deposited.

The recognition of income from legacies is dependent on establishing entitlement, the probability of receipt and the ability to estimate with sufficient accuracy the amount receivable. Evidence of entitlement to a legacy exists when the Charity has sufficient evidence that a gif has been lef to them (through knowledge of the existence of a valid will and the death of the benefactor) and the executor is satisfied that the property in question will not be required to satisfy claims in the estate. Receipt of a legacy must be recognised when it is probable that it will be received and the fair value of the amount receivable, which will generally be the expected cash amount to be distributed to the Charity, can be reliably measured.

of income received for specific purposes but not expended during the period is shown in the relevant funds on the balance sheet. Where income is received in advance of entitlement of receipt, its recognition is deferred and included in creditors as deferred income. Where entitlement occurs before income is received, the income is accrued.

Income tax recoverable in relation to investment income is recognised at the time the investment income is receivable.

economic benefits are probable and the cost or value of the asset can be measured reliably.

model, tangible fixed assets are measured at cost less accumulated depreciation and any accumulated impairment losses. All costs incurred to bring a tangible fixed asset into its intended working condition should be included in the measurement of cost.

value over their estimated useful lives, using the straight-line method.

Depreciation is provided on the following basis:

Other income is recognised in the period in which it is receivable and to the extent the goods have been provided or on completion of the service.

34

35

2.7 Investments

their transaction cost and subsequently measured at fair value at the balance sheet date, unless the value cannot be measured reliably in which case it is measured at cost less impairment. Investment gains and losses, whether realised or unrealised, are combined and presented as ‘Gains/(Losses) on investments’ in the statement of financial activities.

2.8 Debtors

Trade and other debtors are recognised at the setlement amount afer any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

2.9 Cash at bank and in hand

Cash at bank and in hand includes cash and short-term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

2.10 Liabilities and provisions

Liabilities are recognised when there is an obligation at the balance sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in setlement, and the amount of the setlement can be estimated reliably.

Liabilities are recognised at the amount that the Charity anticipates it will pay to setle the debt or the amount it has received as advanced payments for the goods or services it must provide.

Provisions are measured at the best estimate of the amounts required to setle the obligation. Where the effect of the time value of money is material, the provision is based on the present value of those amounts, discounted at the pre-tax discount rate that reflects the risks specific to the liability. The unwinding of the discount is recognised in the statement of

2.11 Pensions

represents the amounts payable by the Charity to the fund in respect of the year.

2.12 Fund accounting

General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the Charity and which have not been designated for other purposes.

Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular purposes. The aim and use of each designated fund is set out in the notes to the

imposed by donors or which have been raised by the Charity for particular purposes. The costs of raising and administering such funds are charged against the specific fund. The aim

Investment income, gains and losses are allocated to the appropriate fund.

36

37

CARERS CHOICES

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

3. Income from donations and legacies

CARERS CHOICES

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

5. Income from other trading activities

Income from fundraising events

Unrestricted
funds
2021
£
Donations & Grants
157,380
Legacies
-
Government grants
173,439
330,819
Total 2020
72,815
Restricted
funds
2021
£
94,151
6,816
-
100,967
140,180
Total
funds
2021
£
251,531
6,816
173,439
431,786
212,995
Total
funds
2020
£
207,995
5,000
-
212,995

4. Income from charitable activities

Unrestricted
funds
2021
£
Respite in the home
134,701
Rainbow Day Centre
404,435
Silver Birch Centres
260,424
Hire of meeting rooms
1,230
Home Help
6,392
Other fundraising events
3,424
Other contractual income
2,173
Transport
23,153
Total 2021
835,932
Total 2020
1,111,277
Restricted
funds
2021
£
-
-
-
-
-
-
-
-
-
5,000
Total
funds
2021
£
134,701
404,435
260,424
1,230
6,392
3,424
2,173
23,153
835,932
1,116,277
Total
funds
2020
£
205,433
353,274
451,233
17,368
-
16,466
20,211
52,292
1,116,277

6.

Other fundraising events Total 2020

Investment income

Bank interest

Total 2020

----- Start of picture text -----
Unrestricted Total Total
funds funds funds
2021 2021 2020
£ £ £
340 340 2,396
2,396 2,396
----- End of picture text -----

Unrestricted Total Total funds funds funds 2021 2021 2020 £ £ £ - - 456 456 456

38

39

CARERS CHOICES

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

7. Analysis of expenditure by activities

CARERS CHOICES

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

7. Analysis of expenditure by activities (continued)

Analysis of support costs

Activities undertaken Support Total Total directly costs funds funds 2021 2021 2021 2020 £ £ £ £ Project costs 1,121,763 51,083 1,172,846 1,075,461

Analysis of direct costs

Staff costs
Depreciation
Advertising
Bad debts
Rent
Project costs
Travel
Training courses
Equipment and repairs
Printing, postage and stationery
Bank charges
Water, light and heat
Staff uniform
Premises expenses
Sundry expenses
Photocopier and franking
Telephone
Computer expenses
Subscriptions
Total
funds
2021
£
918,638
31,318
627
-
22,368
25,793
23,983
1,464
32,544
1,366
174
10,227
9,545
3,585
13,521
1,031
4,833
11,065
9,681
1,121,763
Total
funds
2020
£
852,967
24,736
4,689
1,784
33,270
39,176
36,187
4,909
14,717
2,156
104
12,811
5,381
2,304
8,030
1,433
2,538
2,643
5,037
1,054,872
Staff costs
Governance
Auditors Remuneration
Total
funds
2021
£
14,794
28,309
7,980
51,083
Total
funds
2020
£
11,251
2,708
6,630
20,589

8. Auditors' remuneration

2021 2020
£ £
Fees payable to the Charity's auditor for the audit of the Charity's annual
accounts 7,980 6,630

40

41

CARERS CHOICES

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

9. Staff costs

Wages and salaries
Social security costs
Contribution to defined contribution pension schemes
2021
£
862,481
47,501
23,450
933,432
2020
£
800,022
42,000
22,196
864,218

The average number of persons employed by the Charity during the year was as follows:

Office
Home Help & Respite
Day Centres - Silver Birch & Rainbow
Young Carers
2021
6
19
42
3
70
2020
5
13
42
3
63

The number of employees whose employee benefits (excluding employer pension costs) exceeded £60,000 was:

2021 2020
No. No.
In the band £60,001 - £70,000 1 1

CARERS CHOICES (A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

10. Tangible fixed assets

Cost or valuation
At 1 April 2020
Additions
At 31 March 2021
Depreciation
At 1 April 2020
Charge for the year
At 31 March 2021
Net book value
At 31 March 2021
At 31 March 2020
Leasehold
property
improvements
£
166,035
14,485
180,520
75,646
6,173
81,819
98,701
90,389
Motor
vehicles
£
200,701
72,021
272,722
112,680
16,253
128,933
143,789
88,021
Fixtures and
fittings
£
45,255
8,632
53,887
19,043
8,140
27,183
26,704
26,212
Silver Birch
fixed assets
£
18,781
-
18,781
10,147
753
10,900
7,881
8,634
Total
£
430,772
95,138
525,910
217,516
31,319
248,835
277,075
213,256

The key management personnel of the charity comprise the trustees and the senior management. The total amount of employee benefits received by key management personnel for their services to the charity was £65,000 (2020: £63,725)

42

43

CARERS CHOICES

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

11. Fixed asset investments

Cost or valuation
At 1 April 2020
At 31 March 2021
Net book value
At 31 March 2021
At 31 March 2020
Principal subsidiaries
The following was a subsidiary undertaking of the Charity:
Name
Carers Choices Trading Company Ltd
The financial results of the subsidiary for the year were:
Name
Profit/(Loss)
£
Carers Choices Trading Company Ltd
44,637
Investments
in
subsidiary
companies
£
2
2
2
2
Holding
100%
Net assets
£
28,963

CARERS CHOICES

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

12. Debtors

Due after more than one year
Amounts owed by group undertakings
Due within one year
Trade debtors
Amounts owed by group undertakings
Other debtors
Prepayments and accrued income
Creditors: Amounts falling due within one year
Trade creditors
Other taxation and social security
Other creditors
Accruals and deferred income
2021
£
-
-
94,268
-
-
4,551
98,819
2021
£
6,778
9,673
18,076
13,096
47,623
2020
£
22,750
22,750
101,980
9,493
12,951
27,979
175,153
2020
£
22,909
12,048
13,653
18,553
67,163

13. Creditors: Amounts falling due within one year

44

45

CARERS CHOICES

(A company limited by guarantee)

(A company limited by guarantee)

CARERS CHOICES

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

14. Statement of funds

Statement of funds - current year

Unrestricted funds
Designated funds
Designated Funds - all funds
General funds
General Funds - all funds
Total Unrestricted funds
Restricted funds
Silver Birch Centre
Young Carers
The Rainbow Centre
Minibus Fund
Men's Shed
Covid-19 ICF Funding
Covid-19 CRF Funding
Covid-19 Funding
Legacy - Pamela Ann Church
Total of funds
Balance at 1
April 2020
£
190,000
506,595
696,595
17,262
9,610
95
10,000
7,024
-
-
-
-
43,991
740,586
Income
£
-
1,167,091
1,167,091
-
-
-
16,000
-
36,000
29,996
12,155
6,816
100,967
1,268,058
Expenditure
£
-
(1,086,144)
(1,086,144)
(17,262)
(9,610)
(95)
-
(4,783)
(36,000)
-
(12,155)
(6,816)
(86,721)
(1,172,865)
Transfers
in/out
£
-
35,996
35,996
-
-
-
(6,000)
-
-
(29,996)
-
-
(35,996)
-
Balance at
31 March
2021
£
190,000
623,538
813,538
-
-
-
20,000
2,241
-
-
-
-
22,241
835,779

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

14. Statement of funds (continued)

Silver Birch Centres - This represents funds set aside for activity focused day centres for people living with dementia.

Young Carers - This represents funds set aside for carers under the age of 18 who help to look after a relative with a disability, illness, mental health condition, or drug or alcohol problem.

The Rainbow Centre - This represents funds set aside for the purpose designed centre, tailored care and support, medication administration and other services for adults with disabilities.

Designated funds - Funds designated by the Trustees for delivery of the Strategic Plan and in particular objectives as referenced in the Trustees Report.

Minibus fund - This represents funds set aside for the purchase of new minibuses at the Silver Birch Centres.

Mens Shed - This represents funds set aside to help fund the Mens Shed project

COVID-19 – This represents funds made available through the local council’s for Infection control measures, covid responses and business support grants. This includes purchase of equipment, capital improvements, support for staff isolating and recording of testing

Pamela Ann Church Legacy - This represents funds set aside for use within Southend.

Transfers of funds - The transfers from restricted to unrestricted funds relate purchases of fixed assets for the Silver Birch centre and to purchase minibuses. The funds have therefore been spent in line with the restriction and have been transferred to unrestricted on this basis.

46

47

CARERS CHOICES

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

14. Statement of funds (continued)

Statement of funds - prior year

Unrestricted funds
Designated funds
Designated Funds - all funds
General funds
General Funds - all funds
Total Unrestricted funds
Restricted funds
Silver Birch Centre
Young Carers
The Rainbow Centre
Core Grant
Minibus Fund
Silver Birch Centre - Wickford
Magic Table Fund
Men's Shed
Total of funds
Balance at
1 April 2019
£
190,000
237,135
427,135
48,423
8,890
95
-
-
-
-
-
57,408
484,543
Income
£
-
1,186,944
1,186,944
17,400
3,780
-
5,000
55,500
35,000
500
28,000
145,180
1,332,124
Expenditure
£
-
(1,068,214)
(1,068,214)
(3,023)
(3,060)
-
-
-
-
-
(1,784)
(7,867)
(1,076,081)
Transfers
in/out
£
-
150,730
150,730
(45,538)
-
-
(5,000)
(45,500)
(35,000)
(500)
(19,192)
(150,730)
-
Balance at
31 March
2020
£
190,000
506,595
696,595
17,262
9,610
95
-
10,000
-
-
7,024
43,991
740,586

CARERS CHOICES

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

15. Summary of funds

Summary of funds - current year

Designated funds
General funds
Restricted funds
Balance at 1
April 2020
£
190,000
506,595
43,991
740,586
Balance at
1 April 2019
£
190,000
237,135
57,408
484,543
Income
£
-
1,167,091
100,967
1,268,058
Income
£
-
1,186,944
145,180
1,332,124
Expenditure
£
-
(1,086,144)
(86,721)
(1,172,865)
Expenditure
£
-
(1,068,214)
(7,867)
(1,076,081)
Transfers
in/out
£
-
35,996
(35,996)
-
Transfers
in/out
£
-
150,730
(150,730)
-
Balance at
31 March
2021
£
190,000
623,538
22,241
835,779
Balance at
31 March
2020
£
190,000
506,595
43,991
Summary of funds - prior year
Designated funds
General funds
Restricted funds
740,586

48

49

CARERS CHOICES

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

16. Analysis of net assets between funds

Analysis of net assets between funds - current year

Unrestricted
funds
2021
£
Tangible fixed assets
277,076
Fixed asset investments
2
Current assets
584,084
Creditors due within one year
(47,624)
Total
813,538
Analysis of net assets between funds - prior year
Unrestricted
funds
2020
£
Tangible fixed assets
178,894
Fixed asset investments
2
Debtors due after more than one year
22,750
Current assets
562,113
Creditors due within one year
(67,164)
Total
696,595
Restricted
funds
2021
£
-
-
22,241
-
22,241
Restricted
funds
2020
£
34,362
-
-
9,629
-
43,991
Total
funds
2021
£
277,076
2
606,325
(47,624)
835,779
Total
funds
2020
£
213,256
2
22,750
571,742
(67,164)
740,586

CARERS CHOICES (A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

17. Reconciliation of net movement in funds to net cash flow from operating activities

Net income for the year (as per Statement of Financial Activities)
Adjustments for:
Depreciation charges
Decrease/(increase) in debtors
Decrease in creditors
Net cash provided by operating activities
18.
Analysis of cash and cash equivalents
Cash in hand
Total cash and cash equivalents
19.
Analysis of changes in net debt
At 1 April
2020
£
Cash at bank and in hand
419,338
419,338
2021
£
95,192
31,320
76,334
(19,542)
183,304
2021
£
507,505
507,505
Cash flows
£
88,167
88,167
2020
£
256,043
24,736
(32,395)
(7,563)
240,821
2020
£
419,339
419,339
At 31 March
2021
£
507,505
507,505

50

51

CARERS CHOICES

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

20. Operating lease commitments

At 31 March 2021 the Charity had commitments to make future minimum lease payments under noncancellable operating leases as follows:

----- Start of picture text -----
2021 2020
£ £
Not later than 1 year 18,600 18,600
Later than 1 year and not later than 5 years 34,200 51,700
52,800 70,300
----- End of picture text -----

21. Related party transactions

During the year the charity incurred expenditure on behalf of the trading subsidiary amounting to £Nil (2020: £15,460 ). Interest of 2% was charged on the loan amounting to £250 (2020: £179).

During the year, income was received from entities under common control amounting to £7,953 (2020: £43,380).

During the year, income was received from a trustee amounting to £Nil (2019: £536).

At the year-end the following amounts were due from/(to) the related parties:

----- Start of picture text -----
2021 2020
£ £
Trading subsidiary 145 25,219
Entities under common control - 3,605
145 28,824
----- End of picture text -----

52

53

Who’s Who

Patron

Rebecca Harris MP

Trustees

E Greenwood Trustee (resigned 30 April 2020)

B R Terry M D Jones Chairman Vice Chair (resigned 31 July 2020)

M P Hayes L H McKeogh E Smith R R Smale Trustee Trustee Trustee Trustee W J Dodds Cllr. Liz Wass Cllr. Colin MacLean Trustee (resigned 30 April 2020) Co-opted Co-opted

Our Solicitors

Our Accountants

Pinney Talfourd LLP

Haslers Chartered Accountants Old Station Road 54 Station Road Loughton Upminster Essex IG10 4PL Essex RM14 2TU

Our Thanks

Wolfson Foundation

Castle Point Borough Council

www.wolfson.org.uk

www.castlepoint.gov.uk

Essex County Council

Southend Borough Council

www.essex.gov.uk

www.southend.gov.uk

Bankers

CAF Bank 25 Kings Hill Avenue West Malling Kent ME19 4JQ

Nat West Bank Cooperative Bank 250 Bishopsgate P.O. Box 101 1 Balloon Street Spitalfields London EC2M 4AA Manchester M60 4EP

Executive Leadership Team

Paul Ramsden Chief Executive

Sarah Fogarty

Day Opportunities Manager

Sharon Box

Laura Wats

Home Help and Respite Manager (Registered Manager) Young Carers Manager

Executive Support and PA to CEO

Thurrock Council

Essex Community Foundation

www.essexcommunityfoundation.org.uk

www.thurrock.gov.uk

Essex Freemasons

www.essexfreemasons.org.uk

Having experienced various types of support in the last six months my husband and I are delighted with the service provided by Carers Choice. Knowing that the same person comes at the same time each week is a great advantage and less time is spent on ticking boxes which was our experience previously. It is affordable and being able to pay by direct debit and receiving a monthly invoice makes it easier to keep track. Our current helper is always punctual and has excellent communication skills. I have no hesitation in recommending this service.

Carmel & Norman Simpson

54

55

For More Information

Carers Choices

The White House Kiln Road Benfleet Essex SS7 1BU

� 0300 302 1212 � www.carerschoices.org � www.facebook.com/carerschoices

Charity Number 1093483 Company Number 04320986. Company registered in England and Wales.

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