2023-03-31-accounts - Carer Support Wiltshire

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REGISTERED COMPANY NUMBER: 04415685 (England and Wales) REGISTERED CHARITY NUMBER: 1092762

Report of the Trustees and Financial Statements for the Year Ended 31 March 2023

for Carer Support Wiltshire

Sumer Audit Statutory Auditor Chartered Accountants County Gate County Way Trowbridge Wiltshire BA14 7FJ

Carer Support Wiltshire

Contents of the Financial Statements for the Year Ended 31 March 2023

		Page
Report of the Trustees	1	to	13
Report of the Independent Auditors	14	to	15
Statement of Financial Activities		16
Balance Sheet		17
Cash Flow Statement		18
Notes to the Cash Flow Statement		19
Notes to the Financial Statements	20	to	31

Introduction from Chair

With Covid restrictions finally behind us this year, we were able to start looking ahead and thinking about the future of carer support in Wiltshire and Dorset.

In this context, unpaid carers suffered disproportionately during Covid times and sadly they still now face huge difficulties due to increased pressures on the NHS and social services. A shortage of paid carers leaves many unpaid carers picking up the slack. According to the national Census data released at the start of 2023, unpaid carers are now spending more hours caring than ever. In Wiltshire and Dorset, the number of people providing a significant amount of unpaid care – over 20 hours a week – reached 36,000 people, and 29% of Wiltshire and Dorset’s unpaid carers were found to be providing more than 50 hours of care a week.

Many are coping with complex issues spanning mental health and other long-term conditions. The response from Carer Support Wiltshire and Dorset has been to look at the ways in which unpaid carers are challenged in their day-to-day lives and what they need to overcome. We have chosen the term ‘carer friendly communities’ to describe our vision for the future of carer support, which simply means that unpaid carers are supported in all areas of their lives – the whole community – whether that is at work, school, in a healthcare setting or at home. To achieve this, we need to educate as many people as possible about unpaid carers, their importance and significance to us all, and the support they need. As a first step, we held our first carer-friendly conference in Wiltshire in May 2022 and brought carers together with leaders from primary care, the NHS, education, and social care to discuss how Wiltshire can become the UK’s first truly carer-friendly county.

We continue all our work that supports the carer-friendly community, such as working with GP surgeries to ensure unpaid carers are identified early. We have developed new services to provide an integrated approach for adult and young carers in the community and more acute settings. Building on our experience of working with GP surgeries, we have introduced a new Young Carer Friendly School Award, which is delivered through the Healthy Schools programme. This recognises schools ‘support of young carers – through education, identification, and support such as weekly young carer clubs. Towards the end of 2022, we also set up a new Hospital Liaison Service (following the successful pilot in 2021). This helps carers when those they care for are in hospital and in the first few weeks after they return home. The Hospital Liaison Team is working with both acute hospitals in Bath and Swindon as well as the community hospitals. As well as working with carers, the team works with the hospital, delivering carer awareness training. During the year the team engaged with 158 hospital staff members.

Our Here to Talk service continues to help many unpaid carers by providing a regular phone call from a trained volunteer to check in and give them an opportunity to talk. This service was accessed by more than 100 people in Wiltshire and Dorset during the year.

Looking ahead to the next year, our carers will continue to face significant pressures, chiefly because of social care and NHS funding and staff shortages, and the cost-of-living crisis. Crucially, many carers do not see themselves as undertaking this role and feel able to ask for help. Isolation and poor wellbeing can result. We need to be proactive and able to respond to the needs of carers quickly. By continuing to listen to the needs of carers, working with partners to deliver what carers need, and continuing to innovate and engage with new schemes such as the Young Carer Friendly Award, we feel in a good place to do the best possible job.

Although without doubt we experienced a tough year in the challenging economic climate, we developed and delivered an impressive range of statutory and tailored services.

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After a fundamental review we now have robust and innovative plans to achieve our goal of a carerfriendly community where no carer struggles alone. We will ensure carers’ voices are heard and will seek every opportunity to work with social care services and the NHS to create more carer-centred services, respecting that each carer’s circumstances are unique. We will reach out to more carers, collaborating with other organisations.

Finally, on behalf of the Board of Trustees, I thank all our wonderful funders, volunteers, and staff for their superb support and work for our charity and our carers.

Liz Brown, Chair of Trustees

Who we are.

Carer Support Wiltshire is a charity supporting unpaid carers in Wiltshire and, since 2019, in Dorset under the name Carer Support Dorset.

We define an unpaid carer as someone who is giving support to a person who could not otherwise manage without that support. Three in five of us will care for someone at some point in our lives. This might be a parent, child, partner, friend, or neighbour who is elderly or has an illness (including mental health), disability, or substance addiction. Carers can offer many forms of help – doing housework, shopping, and cooking, providing personal care, administering medication, and providing emotional support, for example. We support carers from the age of 5 years upwards.

We provide a helpline for carers where information and signposting are provided, as well as a number of services including carer groups and cafés and a Here to Talk befriending service. We have a hospital team working from the community and acute hospitals in Wiltshire, providing support to carers and raising awareness of carers to staff. We also work with schools, colleges, and GP surgeries, providing awards for them to work towards that show their commitment to carers. In Wiltshire and Dorset, our vision is to create truly carer-friendly communities, where a carer’s work is seen, valued, and supported in all areas of their lives, whether that is at work, in a healthcare setting or at home.

Main activities

Carers Week

Carers Week falls every year in June and is a national awareness week for unpaid carers. Each year we help to amplify the collective voices of unpaid carers, working with media and putting out messages on social media. We also hold some special events for carers designed to make them feel seen and appreciated for what they do.

For Carers Week 2022 in Wiltshire, we ‘upgraded’ a number of our regular carer cafes to cream teas and ran several information stalls out in the community where people could stop and find out more about us and the support we offer unpaid carers, including at the Community Hub in Chippenham, Co-op in Corsham and Tesco in Calne and Marlborough. A special parent café event was held for parents and their children with a cream tea and quiz.

In Dorset a number of activities for carers took place throughout Carers Week, including a ‘play with clay’ workshop, lino printmaking, music-making workshop, movement and dance, and a singing

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workshop. Each was an opportunity for people to take a break, do something new for themselves and connect with Carer Support Dorset staff.

We were well supported by the media, in particular BBC Radio Wiltshire, which broadcast an interview with a different unpaid carer each day, Monday – Friday, as well as broadcasting live from Melksham carer café and speaking to staff and carers there. Stories appeared in local newspapers across Wiltshire and Dorset, highlighting the activities taking place and why we need to make caring visible, valued, and supported (which was the theme for 2022).

Carer friendly communities conferences

During the year, Carer Support Wiltshire and Dorset held conferences that brought together over 100 leaders from primary care, the NHS, education, and social care with unpaid carers to discuss how Wiltshire and Dorset could become truly carer-friendly counties. The four key themes were: health, work, education, and community.

The findings were clear across both areas. More carer awareness training and earlier identification are required in all settings; carers should be recognised for their expertise and knowledge of what their loved one and they need in terms of support; carers need the greatest access to respite care, and carers would benefit from greater policy flexibility under all four themes.

Carers identified a range of ways they need better support. A lack of support for parent carers was identified, and the difficulties experienced navigating the system for their children. Carer awareness in the workplace and greater flexibility at work would reduce the stress carers feel when balancing work with caring. More consistent community transport options and better transport for disabled users would help carers considerably. There was also praise for some of the support already offered, such as GP surgeries taking part in the Wiltshire GP Accreditation Scheme, which helps to ensure that carers are identified as early as possible.

Several recommendations and next steps were drawn up following the first conferences, and carers were updated at follow-up meetings. Both Carer Support Wiltshire and Dorset will continue to work closely with commissioners to achieve the outcomes identified as needed and to keep working towards carer-friendly communities.

“It was great to be able to talk to other people to share experiences and any positive and useful information” Delegate from our January 2023 Carer Friendly Conference

Carer Support Dorset

We entered our fourth year of carer support for unpaid carers in Dorset this year, delivered by sister organisation Carer Support Dorset and funded by Dorset Council and NHS Dorset Clinical Commissioning Group as well as companies, trusts, charities and many others, including individual donors.

Our core services were strengthened during 2022-23 with the recruitment of a Keeping in Touch Coordinator. The Keeping in Touch project provides regular calls to carers and monitors wellbeing. A set of wellbeing questions are used during calls to carers with the purpose of providing insight into an individual’s carer journey and to help to establish where there might be a need for support.

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Face-to-face community outreach continued to be a priority, with the team attending eight areas monthly where carers can drop in and access support and information.

There are now a total of 5,421 adult carers on the Dorset database. 1,749 were registered over the course of the year. Information and guidance were given 858 times and 356 referrals to other organisations were made. 5,919 signposts to other organisations were made. 40 training sessions were delivered, covering topics such as carer wellbeing, tax, care and family affairs, and safer handling of medication.

Like Carer Support Wiltshire, in Dorset, we aim to promote ‘carer-friendly communities’ – where workplaces, schools, and healthcare providers, as well as individuals, recognise the extra support and understanding we should all give to those doing the vital job of providing care for someone. We held two carer-friendly conferences during the year – the first aimed at stakeholders and professionals but also attended by carers, and the second aimed more towards carers. The conferences gave carers time to talk about some of their concerns and raise important issues with the Carer Support Dorset team.

“I came to your excellent conference recently in Dorchester Museum, for which I thank you! It was the first time I had come to anything like that. It is so hard for me to get out at all these days and my confidence is very low. Meeting new people was not as scary as I had thought! All very supportive.”

Conference attendee

Young adult carer work

Carer Support Wiltshire supports carers young adult carers (YAC) aged 16-24 years with one-to-one support, regular young adult carer cafés, training, and internal/external grant applications. Those aged 16-17 years are also offered a transition assessment as they transition from child to adult services. They are invited to remain on our database, to attend our YAC café, and given the opportunity to talk about their caring role and any support they may need during and beyond transition to adulthood. During the year we registered 59 new carers and received 164 referrals for young adult carer support work, highlighting an increase in young adult carers being supported to stay in education and apply for college and university places.

The first quality assurance panel for the Young Carer Friendly Schools award met in March and four schools achieved the standards. The next round of quality assurance will be incorporated into the Healthy Schools cycle and so new applications will be considered in the autumn. Relationships with each of the Wiltshire College campuses have been strengthened and the college plans to achieve young carer-friendly status at each of its four campuses. In total, over the year Carer Support Wiltshire delivered training to 35 members of school staff and 42 schools engaged with the pilot.

Carer Support Dorset also works with young carers and has a dedicated Young Carer Coordinator. There are 225 young carers currently registered, and 408 signposts were given during registration. Young carer identification and awareness training delivered to 30 health and social care professionals proved successful and confidence by attendees in identifying a young carer went from a score of 6.5 to 8.5 following the training.

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Statutory work

C arer Support Wiltshire is commissioned to carry out the carer assessment and provide other statutory services in the county. During the year, 402 carer assessments were carried out, and 164 carer assessment reviews.

Our aim is to contact carers referred for an urgent assessment within 2 days and in Q3 and 4 this was achieved, with average contact times at 1.7 and 1.6 respectively. These were down from Q1 (2.8 days) and Q2 (3.1 days). For non-urgent referrals, first contact was made on average in 18.7 days.

Information and guidance was provided 2,781 times during the year and 373 carers were referred to other organisations. 4,127 signposts to other organisations were made.

Carer Support Wiltshire provides a free emergency card for carers who would like to carry one, which provides some peace of mind that if a carer is taken ill or involved in an accident, relevant authorities will be alerted and informed of what needs to happen. 456 emergency cards were issued in 2022-23.

Our community engagement team continued to focus on ensuring that communities and the carers within them are aware of the services and support available for carers. The team attended a range of events, including with Parkinson’s UK, Chippenham Hub, Health and Wellbeing Board meetings, and Wiltshire Parent Carer Council. They facilitate monthly support groups in 8 areas and these groups feature guest speakers covering topics such as dementia care, Power of Attorney, and paying for long-term care.

Achievements and performance

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The year ahead

Following a review and in agreement with the Commissioner, Carer Support Wiltshire made the decision to bring support for young carers aged 5 years upwards ‘in-house’. Young carers were previously referred directly to Youth Action Wiltshire. From 1 April 2023, CSW will support young carers through one-to-one support work, activities, signposting, and information-giving, including through a new quarterly magazine that will go out to all registered carers aged 5-18 years.

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The Young Carer Friendly School award has gone from strength to strength. The first four schools earned the award at the end of this year and work is well underway rolling the scheme out to other schools and colleges through the Healthy Schools programme.

Carer Support Wiltshire and Dorset are examining current service provision and working closely with Wiltshire Council commissioners to ensure services are up to date and are what carers are asking for. External factors and a fast-changing financial climate with cost-of-living increases mean that carer support needs to be adaptable, and the organisation must represent excellent value. As well as changes to the young carer service, structural changes will be made in the coming year to ensure the organisation continues to deliver the services that carers have told us they value.

We will continue our carer friendly communities work, engaging with carers, businesses, education providers, healthcare providers and other stakeholders to ensure that unpaid carers are seen, considered, and supported in all areas of their lives.

Structure, governance, and management

During 2022-23, the Trustee Board comprised:

Liz Brown	Chair	from May 2020
Nigel Sully	Vice Chair	from September 2021
Alan Cheremukhin		joined May 2021
Lyndon Baker		joined February 2022
Ian Baldwin		joined May 2020
Sukdave Ghuman		joined May 2021
Anne Humphries		joined February 2022, resigned April 2023
Ian Lafferty		joined September 2022
Donna Moore		joined February 2020
Martin Parker		joined February 2021
Rosario Waterlow		joined March 2020, resigned April 2023
Senior Leadership Team
Judy Walker	Chief Executive resigned October 2022
Leanne Hubbard	Interim CEO from November 2022
Marco van-Tintelen	Head of Operations
Leanne Hubbard	Head of Fundraising and Partnerships (till November 2022)
Janet Parker	Head of Finance (Resigned December 2022)

Auditors

Sumer Audit, Fortescue House, Court Street, Trowbridge, BA14 8FA.

Legal status and governing document

Carer Support Wiltshire is a Registered Charity 1092762 and a Company Limited by Guarantee 04415685 not having share capital. The liability of members is limited to one pound. Its registered office was The Clock Tower, 5 Farleigh Court, Old Weston Road, Flax Bourton, Bristol BS48 1UR until 12 August 2020 and is now The Independent Living Centre, St George’s Road, Semington, nr. Trowbridge, Wiltshire BA14 6JQ. The company is governed by Articles of Association as amended in

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April 2020, extending the area of benefit. It was renamed in 2011 on the merger of the four previous carer support organisations in Wiltshire.

Public benefit

Carer Support Wiltshire’s objects are to promote any charitable purpose, for the benefit of the whole community (particularly but not exclusively the community in and around Wiltshire), including the advancement of education, the promotion of health, and the relief of poverty, sickness, and distress in particular but without limitation by supporting carers.

The trustees’ report explains how we have met our objects. The trustees give careful consideration to the Charity Commission’s guidance on public benefit when setting the objectives and planning the work of Carer Support Wiltshire for the year.

Board of Trustees

The Board meets five times a year and has delegated some of its work through four subcommittees: Finance, Quality, compliance and volunteering, Nominations and Fundraising and Publicity. The subcommittees are chaired by trustees and meet quarterly. The day-to-day management is formally delegated to the Chief Executive.

None of our trustees receive remuneration or other benefit from their work with the charity. The charity keeps a register of trustees’ interests, and the chair reminds trustees to declare any relationship that could create a conflict of interest at the start of every Board meeting.

Using a skills audit, the Board identified the skills it needs to carry out its work now and, in the future, and recruits accordingly.

New trustees for Carer Support Wiltshire were recruited using specialist agency REACH, local/regional websites, and the organization's platforms. Interested candidates met the Chief Executive for a better understanding. They completed application forms and underwent interviews by the Nomination committee using consistent questions. Before official appointment, thorough checks and conflict of interest identification were completed. Prospective trustees also attended a Board meeting. The recruitment process ensured diligent selection of trustees in line with the organisation's standards.

New trustees follow an induction programme in the Trustee Handbook, are offered a mentor, and learn more about the work of the organisation through meeting the Chairs of subcommittee and senior managers, and where possible, shadowing of staff. The Chair and the Chief Executive are available for support as required. Trustees attend training courses and away days, participate in annual Board effectiveness reviews and join relevant governance support networks.

The trustees benchmarked the chief executive’s salary against equivalent organisations in the sector and region using ACEVO’s Pay and Equality survey 2017.

Statement of Trustees’ Responsibilities

The trustees (who are also directors of Carer Support Wiltshire for the purposes of company law) are responsible for preparing the Trustees' Report and the annual financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). These give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the trustees are required to:

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Select suitable accounting policies and then apply them consistently;
Observe the methods and principles in the Charities Statement of Recommended Practice (SORP);
Make judgments and accounting estimates that are reasonable and prudent;
State whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements;
Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business.

The trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the trustees are aware:

There is no relevant audit information of which the charitable company's auditor is unaware; and
They have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditors are aware of that information.

Formal Partnerships

Carer Support Wiltshire is a Network Partner of the Carers Trust, an umbrella organisation which represents carers and their interests on the national stage. It also provides practical support for Network Partners through grants, regional support networks, business advice, training and mentoring.

From April 2018, Carer Support Wiltshire began providing all-ages carer support services under a contract to Wiltshire Council, subcontracting young carers’ breaks and respite to Youth Action Wiltshire, part of Community First. The sub contractual arrangements ended on March 31[st] 2023.

Auditor

The role of Auditor was put out to tender in 2020. A resolution proposing that Monahans be appointed as auditor of the company was accepted by the Members at the trustees’ meeting on 3[rd] February 2021. Monahans joined the Sumer group in 2023 and now conducts its audit work through Sumer Audit. It was unanimously agreed to continue with Sumer Audit for the year 2022/23 and a review held in September 2023.

Small Company Provisions

This report has been prepared in accordance with the special provisions for small companies (s419 (2) of the Companies Act 2006).

Added Value

In addition to the skills, knowledge and experience that trustees bring to their roles, trustees provided added value in terms of training for staff and carers and providing pro bono legal advice.

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Risk Management

The trustees have a strategy supported by a policy and procedure for managing risks that could potentially prevent the organisation from achieving its aims and objectives for carers. This is championed at Board level by a trustee with a special interest in risk management. The major strategic risks facing the charity are categorised as:

Strategic
Reputation
Operational
Financial
People
Governance
Compliance and regulation.

The risk register and controls mitigating the strategic risks are reviewed by the Quality, Compliance and Volunteering sub-committee, which reports to each board meeting.

During 2022-3, Senior Managers and the Board monitored the management of the following operational risks:

fundraising targets not being met as ‘mainstream’ resources were diverted to Covid.
maintaining staff wellbeing during lockdowns.
finding new roles for volunteers as services changed and maintaining links with pre-existing volunteers.
Too great a dependency on a local authority/CCG funding, and possible changes to those income streams.
Failure to deliver contractual agreements, such as referrals for new service via community connector model, and referrals for carers assessments and reviews.
Safeguarding management failure.
Compliance with General Data Protection Regulations.

The Risk Co-ordinator and the senior leadership team follow up actions, and the Risk Co-ordinator reports to the Board every quarter. The trustees are indemnified against any negative financial impact resulting from their actions made in good faith.

The risk register was revised during the year to ensure it continues to reflect the business of the charity and the stresses of the external environment.

Fundraising

Carer Support Wiltshire is registered with the Fundraising Regulator and adheres to its Code of Practice and Promise. Our fundraising practices are clearly outlined in our Fundraising Ethics Policy and a copy of our Supporters Charter is available on our website.

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We do not use external fundraising suppliers. We received no complaints about our fundraising last year.

Financial review

Carer Support Wiltshire is just over 74% funded (down from 90% in 2022) by income from the Integrated Better Care Fund (IBCF), overseen by Wiltshire Council on behalf of NHS Wiltshire Clinical Commissioning Group, and by Dorset Council on behalf of Dorset Clinical Commissioning Group. Other funds arise from a variety of grants, donations, trading activities and some investment income.

The total income for the year was £1,694,264 (2022: £1,694,474)
Deficit across all funds of £154,865 (2022: £17,569 deficit)
Total funds decreased to £380,240 (2022: £535,105)

Summary of Financial Performance

The Statement of Financial Activities for the year ended 31[st] March 2023 shows a deficit across all funds of £154,865 (2022: £17,569 deficit), being the difference between total net income and expenditure across individual funds.

Total income remained steady compared with the previous year mainly due to increased contract income in the year, for the Hospital Liaison project offsetting grant income reduction. Our grant income totalled £80,035 (2022: £128,512), a decrease of 38%. Donations in the year were higher than the previous year at £21,922 (2022: £19,611).

Our expenditure increased by £137,086 (8%), largely due to the additional Hospital Liaison project.

Staffing costs increased by £148,723 (11%) due to the additional Hospital Liaison project and a rise in overall staff numbers.

As at 31 March 2023, the total funds were split as follows:

Unrestricted General Funds £314,219 (2022: £438,353)
Restricted Funds £66,021 (2022: £96,752)

The free reserves of charity are defined as unrestricted funds less tangible assets, as at 31 March 2023 the free reserves of the charity were £311,321 (2022: £430,303).

Reserves Policy

The policy outlined below is based on the following:

Current income streams and their continued probability and risk factors
Commitment to current and near future expenditure
Overall picture within which the charity operates.
Carer agenda locally, regionally, and nationally

The Trustee Board has set a minimum unrestricted reserve level of £200,000 and an upper limit of £600,000.

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The Board is aware of the continuing impact of wider macroeconomic and geopolitical factors on both income and expenditure within Wiltshire and Dorset and that it may impact the future budgets and plans of our major funders.

The Trustees believe that it would be prudent and wise to hold reserves that will cover costs in the event that we are no longer providing a statutory service on behalf of Wiltshire Council.

The figure calculated reflects the cost to pay for all staff redundancies should we lose the Wiltshire Council contract and only specific service delivery staff are TUPED to the new provider.

We have also calculated the approximate cost of paying off all outstanding contracted services costs plus a sum of money to cover one month's wages.

The Reserves will be maintained, as required, by careful budgeting and management of finances. The Reserves Policy is due to be reviewed in 2024, or sooner if needed, as we are about to tender for a new 5-year contract with Wiltshire Council.

General unrestricted funds stand at £314,219, restricted Funds stand at £66,021.

Securing a 5-year contract with Wiltshire Council will give us security in the medium term, allowing us to plan expenditure that will ensure that reserves are more in line with the reserves policy, and we are able to build on these to achieve our vision and aims by investing time and resources in seeking new funding opportunities and improved efficiencies.

The Trustees acknowledge that reserves are in expected range. Carefully considered plans will be put in place to maintain these reserves and where possible increase them to enable longer term sustainability.

Funds in excess of immediate cash flow requirements are held in fixed term bond deposit accounts at Hampshire Trust Bank, Redwood Bank, Cambridge and Counties Bank, and Sainsburys Bank plc. The choice of these accounts is based on their interest rates and access. The Finance subgroup considered the options for investments and will continue to review these on an annual basis in line with when each fund matures.

Going Concern

The Wiltshire Council carers’ support services contract from 2018-2021 has been extended to March 2024. The contract is being tendered in October 2023 and the outcome of the tender process will be announced by the end of December 2023.

The Dorset Council carers’ contract runs from 2019 to 2022 with a possible extension of 2 + 2 years. The contract is due for review in November 2023.

While the Trustees are pleased to report that Carer Support Wiltshire has sufficient reserves and income streams to operate in 23/24 and for 12 months after signing this report, the years beyond that will bring further challenges, including the macroeconomic and geopolitical considerations in play at the time of writing this report.

The Trustees are confident and assured that the current rigour and robustness of risk management allows both for the timely identification of risks and appropriate and effective mitigation actions.

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In particular, the Charity remains determined that the renewal of the Wiltshire Council carers support contract (which is due to complete in March 2024, if not extended) will allow it to continue achieving its purpose, however the Trustees are closely monitoring the situation and preparing to various alternative scenarios to ensure the organisation remains agile and sustainable in the medium and long term.

Given the current level of funding and reserves, the Trustees are confident that there are no material uncertainties that may cast significant doubt over the ability of Carer Support Wiltshire to continue as a going concern.

Investment Policy

As required in its Articles of Association (paragraph 4.16), in furtherance of its objects, Carer Support Wiltshire has the power to invest monies not immediately required in deposits or such Investments, securities or property as may be thought fit.

Carer Support Wiltshire considers it prudent to hold all surplus funds in interest bearing accounts, to best protect the grants awarded to us for the purposes intended. Surplus funds held outside of the CAF bank accounts in the year have been deposited ensuring that not more than £85,000 is held by a banking corporation. These are under review for return on investment for the charity while not exposing it to any additional risk. At the end of the year Carer Support Wiltshire funds were invested with the following: CAF bank current and deposit accounts, United Trust Bank, Redwood Bank and Hampshire Building Society, Flagstone Investments comprising Cambridge and Counties Bank, Aldermore Bank Plc and Charter Savings Bank.

Thank you to our funders and supporters.

We are grateful to our funders and supporters for their continued support of our work. These include:

Asda Foundation
Chippenham Borough Lands
Carers Trust
Tesco Community Grants
One Stop

Approved by order of the board of trustees on 20 September 2023 and signed on its behalf by

Elizabeth Brown

Chair

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Report of the Independent Auditors to the Members of Carer Support Wiltshire

Opinion

We have audited the financial statements of Carer Support Wiltshire (the 'charitable company') for the year ended 31 March 2023 which comprise the Statement of Financial Activities, the Balance Sheet, the Cash Flow Statement and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

give a true and fair view of the state of the charitable company's affairs as at 31 March 2023 and of its incoming resources and application of resources, including its income and expenditure, for the year then ended;
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and
have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the Annual Report, other than the financial statements and our Report of the Independent Auditors thereon.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

the information given in the Report of the Trustees for the financial year for which the financial statements are prepared is consistent with the financial statements; and
the Report of the Trustees has been prepared in accordance with applicable legal requirements.

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Report of the Trustees.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

adequate accounting records have not been kept or returns adequate for our audit have not been received from branches not visited by us; or
the financial statements are not in agreement with the accounting records and returns; or
certain disclosures of trustees' remuneration specified by law are not made; or
we have not received all the information and explanations we require for our audit; or
the trustees were not entitled to take advantage of the small companies exemption from the requirement to prepare a Strategic Report or in preparing the Report of the Trustees.

Page 14

Report of the Independent Auditors to the Members of Carer Support Wiltshire

Responsibilities of trustees

As explained more fully in the Statement of Trustees' Responsibilities, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Our responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue a Report of the Independent Auditors that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

Based on our understanding of the charitable company and sector, we identified that the principal risks of non-compliance with laws and regulations related company and charity legislation, and we considered the extent to which non-compliance might have a material effect on the financial statements of the charitable company. We also considered those laws and regulations that have a direct impact on the preparation of the financial statements such as the Charities Statement of Recommended Practice and the Companies Act 2006. We evaluated management's incentives and opportunities for fraudulent manipulation of the financial statements (including the risk of override of controls), and determined that the principal risks were related to potential lack of segregation of duties, bookkeeping errors and management bias in accounting estimates and judgemental areas of the financial statements. Audit procedures performed by the audit engagement team included:

Enquiry of management and those charged with governance about any known or suspected instances of non- compliance with laws and regulations and fraud;
Reviewing minutes of meetings of those charged with governance and any correspondence with The Charity Commission; - Reviewing financial statement disclosures and testing to supporting documentation to assess compliance with applicable laws and regulations;
Performing analytical procedures to identify any unusual or unexpected relationship that might indicate a risk of material misstatement due to fraud;
Performing audit work over the risk of management override of controls, including testing of journal entries and other adjustments for appropriateness, evaluating the business rationale of significant transactions outside the normal course of business and reviewing accounting estimates for bias.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our Report of the Independent Auditors.

Use of our report

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed.

James Gare (Senior Statutory Auditor) for and on behalf of Sumer Audit Statutory Auditor Chartered Accountants County Gate County Way Trowbridge Wiltshire BA14 7FJ

Date: 23 November 2023

Page 15

Carer Support Wiltshire

Statement of Financial Activities

for the Year Ended 31 March 2023

Notes INCOME AND ENDOWMENTS FROM Donations and legacies 2 Charitable activities 5 Carer support services & development work Other trading activities 3 Investment income 4 Other income Total EXPENDITURE ON Raising funds 6 Charitable activities 7 Carer support services & development work Grants for carers Other Total NET INCOME/(EXPENDITURE) Transfers between funds 19 Net movement in funds RECONCILIATION OF FUNDS Total funds brought forward TOTAL FUNDS CARRIED FORWARD	Unrestricted funds £ 20,772 1,575,944 2,187 6,794 8,415 1,614,112 97,087 1,641,498 273 (781) 1,738,077 (123,965) (169) (124,134) 438,353 314,219	Restricted funds £ 1,150 78,972 - - 30 80,152 - 92,806 17,403 843 111,052 (30,900) 169 (30,731) 96,752 66,021	2023 Total funds £ 21,922 1,654,916 2,187 6,794 8,445 1,694,264 97,087 1,734,304 17,676 62 1,849,129 (154,865) - (154,865) 535,105 380,240	2022 Total funds £ 19,611 1,659,946 1,800 2,005 11,112 1,694,474 101,373 1,584,992 25,678 - 1,712,043 (17,569) - (17,569) 552,674 535,105

The notes form part of these financial statements

Page 16

Carer Support Wiltshire

Balance Sheet 31 March 2023 Notes FIXED ASSETS Tangible assets 14 CURRENT ASSETS Debtors 15 Cash at bank CREDITORS Amounts falling due within one year 16 NET CURRENT ASSETS TOTAL ASSETS LESS CURRENT LIABILITIES NET ASSETS/(LIABILITIES) FUNDS 19 Unrestricted funds Restricted funds TOTAL FUNDS	2023 £ 2,898 434,403 467,527 901,930 (524,588) 377,342 380,240 380,240 314,219 66,021 380,240	2022 £ 8,050 577,387 650,992 1,228,379 (701,324) 527,055 535,105 535,105 438,353 96,752 535,105

These financial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the small companies regime.

The financial statements were approved by the Board of Trustees and authorised for issue on 20 September 2023 and were signed on its behalf by:

............................................. Elizabeth Brown – Chair of Trustees

............................................. Nigel Sully – Vice Chair of Trustees

The notes form part of these financial statements

Page 17

Carer Support Wiltshire

Cash Flow Statement
for the Year Ended 31 March 2023
2023
Notes
£
Cash flows from operating activities
Cash generated from operations
1
(188,260)
Net cash (used in)/provided by operating activities
(188,260)
Cash flows from investing activities
Purchase of tangible fixed assets
(1,999)
Interest received
6,794
Net cash provided by/(used in) investing activities
4,795
Change in cash and cash equivalents in
the reporting period
(183,465)
Cash and cash equivalents at the
beginning of the reporting period
650,992
Cash and cash equivalents at the end of
the reporting period
467,527

2022
£
8,882
8,882
(3,959)
2,005
(1,954)
6,928
644,064
650,992

The notes form part of these financial statements

Page 18

Carer Support Wiltshire

Notes to the Cash Flow Statement

for the Year Ended 31 March 2023

1. RECONCILIATION OF NET EXPENDITURE TO NET CASH FLOW FROM OPERATING ACTIVITIES

	ACTIVITIES
				2023		2022
				£		£
	Net expenditure for the reporting period (as per the Statement of
	Financial Activities)			(154,865)		(17,569)
	Adjustments for:
	Depreciation charges			7,151		8,991
	Interest received			(6,794)		(2,005)
	Decrease/(increase) in debtors			142,984		(118,755)
	(Decrease)/increase in creditors			(176,736)		138,220
	Net cash (used in)/provided by operations			(188,260)		8,882
2.	ANALYSIS OF CHANGES IN NET FUNDS
		At	1.4.22	Cash flow	At 31.3.23
			£	£		£
	Net cash
	Cash at bank	650,992		(183,465)		467,527
		650,992		(183,465)		467,527
	Total	650,992		(183,465)		467,527

The notes form part of these financial statements

Page 19

Carer Support Wiltshire

Notes to the Financial Statements for the Year Ended 31 March 2023

1. ACCOUNTING POLICIES

Basis of preparing the financial statements

The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Companies Act 2006. The financial statements have been prepared under the historical cost convention.

Carer Support Wiltshire is an incorporated charity registered in England and Wales. The principal address of charity is given within the reference and administration details on page 7 of these financial statements. The nature of the charity's operations and principal activities are provided in the Report of the Trustees.

The financial statements are prepared on a going concern basis under the historical cost convention, modified to include certain items at fair value. The financial statements are prepared in sterling which is the functional currency of the charity and rounded to the nearest £1.

The significant accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all years presented unless otherwise stated.

Going concern

The financial statements have been prepared on a going concern basis as the trustees believe that no material uncertainties exist. The trustees have considered the level of funds held and the expected level of income and expenditure for 12 months from authorising these financial statements. The budgeted income and expenditure is sufficient with the level of reserves for the charity to be able to continue as a going concern.

Income

All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably.

Voluntary income is received by way of donations and grants and is recognised in full in the Statement of Financial Activities when they are receivable.

Donated assets are included at the value to the charity where this can be quantified and a third party is bearing the cost. The value of services provided by volunteers has not been included as the value of these services cannot be readily quantified.

Grants are recognised in full in the Statement of Financial Activities in the year in which they are receivable. Grants received in the accounting period in respect of future accounting periods are deferred until those periods. All material grants are disclosed in accordance with the Statement of Recommended Practice.

Contract income is recognised in full in the Statement of Financial Activities in the year in which it is receivable, in line with the service level agreement. Contract income received in the accounting period in respect of future accounting periods is deferred until those later periods.

Expenditure

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.

Resources expended include attributable VAT which cannot be recovered.

Costs of generating funds comprise the costs associated with attracting voluntary income and other activities.

Charitable activities expenditure comprises those costs incurred by the Charity in the delivery of its activities and services for its beneficiaries. It includes both costs that can be allocated directly to such activities and those costs of an indirect nature necessary to support them.

Governance costs include those costs associated with meeting the constitutional and statutory requirements of the Charity and include the audit fees and costs linked to strategic management of the charity.

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continued...

Carer Support Wiltshire

Notes to the Financial Statements - continued for the Year Ended 31 March 2023

1. ACCOUNTING POLICIES - continued

Expenditure

All costs are allocated between the expenditure categories in the Statement of Financial Activities on a basis designed to reflect the use of the resource. Costs relating to a particular activity are allocated directly, other costs are apportioned on the basis of estimated aggregated time expended on each activity as set out in note 9 to the accounts.

Tangible fixed assets

Tangible fixed assets are recorded at cost and depreciation is calculated to write off the cost, less estimated residual value over their expected useful lives as follows:

Equipment - 50% (straight line method).

Cash at bank and in hand

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

Debtors and creditors receivable / payable within one year

Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded at transaction price. Any losses arising from impairment are recognised in expenditure.

Taxation

The charity is exempt from corporation tax on its charitable activities.

Fund accounting

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees.

Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.

Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.

Pension costs and other post-retirement benefits

The charitable company operates a defined contribution pension scheme. Contributions payable to the charitable company's pension scheme are charged to the Statement of Financial Activities in the period to which they relate.

2. DONATIONS AND LEGACIES

Donations 3. OTHER TRADING ACTIVITIES Fundraising 4. INVESTMENT INCOME Deposit account interest	2023 £ 21,922 2023 £ 2,187 2023 £ 6,794	2022 £ 19,611
		2022 £ 1,800 2022 £ 2,005

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continued...

Carer Support Wiltshire

Notes to the Financial Statements - continued

for the Year Ended 31 March 2023

5. INCOME FROM CHARITABLE ACTIVITIES

2023 £ 1,654,916 2023 £ - - 1,400 - - - - - - - - - 6,897 3,170 9,618 5,000 3,000 20,000 1,500 2,500 621 8,017 12,500 5,812 1,272,796 302,085 1,654,916	2022 £ 1,659,946	2022 £ 1,659,946
	2022 £ 4,486 5,500 19,160 18,324 2,330 13,813 1,830 800 1,500 19,998 7,910 3,554 - - - - - - - - - - - 29,307 1,198,388 333,046
	1,659,946
2023 £ 97,087		2022 £ 101,373
Support costs (see note 9) £ 449,849 - 449,849	Totals £ 1,734,304 17,676
	1,751,980

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Carer Support Wiltshire

Notes to the Financial Statements - continued for the Year Ended 31 March 2023

8. DIRECT COSTS OF CHARITABLE ACTIVITIES

Staff costs Other costs 9. SUPPORT COSTS Management £ Carer support services & development work 430,811 Support costs, included in the above, are as follows: Staff costs Premises Training and recruitment Company expenses Communications General office Depreciation of tangible and heritage assets Bank charges Trustees' remuneration etc Auditors' remuneration Legal and professional fees 10. NET INCOME/(EXPENDITURE) Net income/(expenditure) is stated after charging/(crediting): Auditors' remuneration Depreciation - owned assets	Finance £ 1,028	2023 £ 1,069,775 232,356 1,302,131 Governance costs £ 18,010 2023 Carer support services & development work £ 286,894 43,082 2,278 12,652 37,151 41,603 7,151 1,028 111 6,790 11,109 449,849 2023 £ 6,790 7,151	2022 £ 983,477 225,376 1,208,853 Totals £ 449,849 2022 Total activities £ 220,019 41,445 7,795 4,913 30,958 71,472 8,992 101 154 5,800 10,168 401,817 2022 £ 5,800 8,991

11. TRUSTEES' REMUNERATION AND BENEFITS

There were no trustees' remuneration or other benefits for the year ended 31 March 2023 nor for the year ended 31 March 2022.

Trustees' expenses

Trustees' expenses
	2023	2022
	£	£
Trustees' expenses	111	154

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continued...

Carer Support Wiltshire

Notes to the Financial Statements - continued

for the Year Ended 31 March 2023

12. STAFF COSTS

Wages and salaries Social security costs Other pension costs	2023 £ 1,247,398 79,810 29,461 1,356,669	2022 £ 1,103,718 68,570 31,208
		1,203,496

The average monthly full-time equivalent number of full-time employees during the year was as follows:

Carer support & development Administration The average monthly number of employees during the year was as follows: Carer support & development Administration	2023 37 8 45 2023 43 12 55	2022 36 7 43 2022 43 10 53

No employees received emoluments in excess of £60,000.

Key management personnel include all persons that have authority and responsibility for planning, directing and controlling the activities of the charity. The total compensation paid to key management personnel for services provided to the charity was £214,549 (2022: £201,301).

13. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES

INCOME AND ENDOWMENTS FROM Donations and legacies Charitable activities Carer support services & development work Other trading activities Investment income Other income Total EXPENDITURE ON Raising funds Charitable activities Carer support services & development work Grants for carers Total NET INCOME/(EXPENDITURE) Transfers between funds Net movement in funds	Unrestricted funds £ 10,187 1,531,434 1,800 2,005 10,285 1,555,711 101,373 1,472,704 518 1,574,595 (18,884) 4,224 (14,660)	Restricted funds £ 9,424 128,512 - - 827 138,763 - 112,288 25,160 137,448 1,315 (4,224) (2,909)	Total funds £ 19,611 1,659,946 1,800 2,005 11,112 1,694,474 101,373 1,584,992 25,678 1,712,043 (17,569) - (17,569)

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continued...

Carer Support Wiltshire

Notes to the Financial Statements - continued for the Year Ended 31 March 2023

13. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES - continued Unrestricted Restricted funds funds £ £ RECONCILIATION OF FUNDS Total funds brought forward 453,014 99,660 TOTAL FUNDS CARRIED FORWARD 438,354 96,751 14. TANGIBLE FIXED ASSETS COST At 1 April 2022 Additions Disposals At 31 March 2023 DEPRECIATION At 1 April 2022 Charge for year Eliminated on disposal At 31 March 2023 NET BOOK VALUE At 31 March 2023 At 31 March 2022 15. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2023 £ Trade debtors 428,440 Other debtors 3,290 Prepayments 2,673 434,403 16. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2023 £ Trade creditors 8,170 Social security and other taxes 24,783 VAT 73,317 Other creditors 7,625 Accruals and deferred income 410,693 524,588		Total funds £ 552,674 535,105 Equipment £ 59,957 1,999 (13,690) 48,266 51,907 7,151 (13,690) 45,368 2,898 8,050 2022 £ 567,155 3,290 6,942 577,387 2022 £ 35,145 26,665 106,054 8,702 524,758 701,324

Included in accruals and deferred income is an amount of £346,891 (2022: £491,466) in respect of grant and contract income received at the year-end relating to future accounting periods.

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Carer Support Wiltshire

Notes to the Financial Statements - continued for the Year Ended 31 March 2023

17. LEASING AGREEMENTS

Minimum lease payments under non-cancellable operating leases fall due as follows:

Within one year Between one and five years	2023 £ 34,528 6,496 41,024	2022 £ 30,415 8,932
		39,347

The prior year figure has been adjusted to more accurately represent the commitments present at the reporting date. This has no impact upon any other area of the financial statements in the current or prior year accounts.

18. ANALYSIS OF NET ASSETS BETWEEN FUNDS

Unrestricted funds £ 2,898 835,909 (524,588) 314,219 At 1.4.22 £ 438,353 18,188 4,135 30,589 4,074 8,241 491 357 14,083 1,201 - 1,450 6,917 6,001 675 350 - 96,752 535,105	Restricted funds £ - 66,021 - 66,021 Net movement in funds £ (123,965) (9,305) (4,135) (255) (4,074) (8,241) (745) (354) (14,688) (1,201) (240) 2,069 (1,486) 3,000 (4,729) 2,208 11,276	2023 Total funds £ 2,898 901,930 (524,588) 380,240 Transfers between funds £ (169) - - (4,883) - - 254 (3) 605 - 240 - (98) - 4054 - -


96,752 535,105	(30,900) (154,865)	169 -

19. MOVEMENT IN FUNDS

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continued...

Carer Support Wiltshire

Notes to the Financial Statements - continued for the Year Ended 31 March 2023

19. MOVEMENT IN FUNDS - continued

Net movement in funds, included in the above are as follows:

Unrestricted funds General fund Restricted funds Income Generation - Time for Carers Appeal (2020/21) LAB Grants for community connector project Other grants for small projects BAME Outreach work (Zurich) NHS Investors in carers toolkit GWH Carer Hub (Zurich) Hospital Outreach Work Connecting carer services (carers trust) Armed forces covenant fund Lottery - COVID-19 Counselling project Dorset other grant funding Grant Application Processing Young Adult Carer Grants Courage to Care Military Veteran’s Foundation Help Point Bereavement project - jointly with Dorothy House NHS E&I Trust (RUH) TOTAL FUNDS	Incoming resources £ 1,614,112 - - 22,679 - - - - 1,500 - - 12,847 9,366 5,300 3,000 10,002 2,958 12,500 80,152 1,694,264	Resources expended £ (1,738,077) (9,305) (4,135) (22,934) (4,074) (8,241) (745) (354) (16,188) (1,201) (240) (10,778) (9,366) (6,786) - (14,731) (750) (1,224) (111,052) (1,849,129)	Movement in funds £ (123,965) (9,305) (4,135) (255) (4,074) (8,241) (745) (354) (14,688) (1,201) (240) 2,069 - (1,486) 3,000 (4,729) 2,208 11,276 (30,900) (154,865)

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continued...

Carer Support Wiltshire

Notes to the Financial Statements - continued for the Year Ended 31 March 2023

19. MOVEMENT IN FUNDS - continued

Comparatives for movement in funds

Unrestricted funds General fund Restricted funds Income Generation - Time for Carers Appeal (2020/21) Community connectors appeal 2019-20 Lottery - update registrations with API to connect CLOG LAB Grants for community connector project Other grants for small projects BAME Outreach work (Zurich) NHS Investors in carers toolkit GWH Carer Hub (Zurich) Hospital Outreach Work Connecting carer services (carers trust) Armed forces covenant fund Lottery - COVID-19 Counselling project Dorset other grant funding Young Adult Carer Grants Courage to Care Military NHS England - Rapid Learning Covid Project Veteran’s Foundation Extra Counselling grants Help Point Bereavement project - jointly with Dorothy House TOTAL FUNDS	At 1.4.21 £ 453,014 21,763 20,834 2,830 4,159 16,440 2,350 5,633 6,810 502 - - 11,686 - 6,653 - - - - - 99,660 552,674	Net movement in funds £ (18,885) (24,409) - (2,824) (24) 16,017 1,723 2,608 (6,319) (145) 14,083 1,202 (11,686) 1,450 264 6,001 2,660 675 (310) 350 1,316 (17,569)	Transfers between funds £ 4,224 20,834 (20,834) (6) - (1,868) - - - - - - - - - - (2,660) - 310 - (4,224) -	At 31.3.22 £ 438,353 18,188 - - 4,135 30,589 4,073 8,241 491 357 14,083 1,202 - 1,450 6,917 6,001 - 675 - 350 96,752 535,105

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continued...

Carer Support Wiltshire

Notes to the Financial Statements - continued for the Year Ended 31 March 2023

19. MOVEMENT IN FUNDS - continued

Comparative net movement in funds, included in the above are as follows:

Unrestricted funds General fund Restricted funds Income Generation - Time for Carers Appeal (2020/21) Lottery - update registrations with API to connect CLOG LAB Grants for community connector project Other grants for small projects BAME Outreach work (Zurich) NHS Investors in carers toolkit GWH Carer Hub (Zurich) Hospital Outreach Work Connecting carer services (carers trust) Armed forces covenant fund Lottery - COVID-19 Counselling project Dorset other grant funding Grant Application Processing Young Adult Carer Grants Courage to Care Military NHS England - Rapid Learning Covid Project Veteran’s Foundation Extra Counselling grants Help Point Bereavement project - jointly with Dorothy House TOTAL FUNDS	Incoming resources £ 1,555,711 - - - 29,307 5,242 5,500 (1) - 22,539 18,324 3,900 1,450 13,813 2,785 6,146 7,910 19,998 1,500 350 138,763 1,694,474	Resources expended £ (1,574,596) (24,409) (2,824) (24) (13,290) (3,519) (2,892) (6,318) (145) (8,456) (17,122) (15,586) - (13,813) (2,521) (145) (5,250) (19,323) (1,810) - (137,447) (1,712,043)	Movement in funds £ (18,885) (24,409) (2,824) (24) 16,017 1,723 2,608 (6,319) (145) 14,083 1,202 (11,686) 1,450 - 264 6,001 2,660 675 (310) 350 1,316 (17,569)

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Carer Support Wiltshire

Notes to the Financial Statements - continued for the Year Ended 31 March 2023

19. MOVEMENT IN FUNDS - continued

General fund

Income Generation - Appeal (2020/21)

Income Generation Community Connectors Appeal (2019/20) LA Grant Funding - Make a Friend Be a Friend Project

Young Adult Carers

Grant Application Processing

Zurich - GWH Carers Hub

Armed Forces Covenant Fund Lottery - update registrations with API to connect CLOG

BAME outreach work (Zurich)

Hospital outreach work

Lottery - COVID 19 counselling project NHS investors in carers toolkit NHS Covid legacy fund

Courage to Care Small Grants

Counselling Project Veterans Foundation Grant

Dorset Others Grants Help Point Bereavement Support NHS E&I Trust (RUH)

To be applied to the general charitable purposes of the organisation in any way the Trustees see fit.

Supports unpaid carers through the provision of replacement care and social activities that enable carers to take a break and reconnect with friends and family.

Fundraising appeal to enable carers to combat loneliness and reconnect with their community.

Funded by local Health and Wellbeing boards in Melksham, Corsham and Trowbridge, this project aims to connect isolated people with clubs and groups in their communities. CSW led on the project, designing, printing and posting postcards, answer calls and making referrals. Monies held on behalf of Carers Trust far work with Young Adult Carers, including funding received from Awards For All. Processing of grant applications to various organisations on behalf of carers. Funding from Zurich to co-ordinate a ward volunteer service, supervising a team of up to ten volunteers. Project to provide on base support to carers in military families.

Improved online registration to make forms more user friendly and automatically add data to CLOG (rather than Admin adding manually). Also provides carers with information and links specific to their caring situation.

Working with the multi-faith forum to strengthen links and raise awareness of carers within BAME community. Raising awareness and improving identification of carers in hospitals with posters, leaflets, cards, volunteer uniforms and carer friendly badges for hospital staff. Funding counselling sessions for carers impacted by COVID. To develop an Investors in Carers Toolkit Evaluation of the impact of virtual ways of working in primary care during the pandemic on adult and younger people carers. Small grants to support our work with Carers in military families. To enable carers to access counselling.

To work with Veteran Carers, to encourage engagement from existing Veteran Carers and new beneficiaries to create a supportive community. Small grants to support our work in Dorset. To help carers come to terms with feelings associated with grief and to improve their mental and emotional health. Pilot scheme supporting hospice carers.

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Carer Support Wiltshire

Notes to the Financial Statements - continued

for the Year Ended 31 March 2023

20. RELATED PARTY DISCLOSURES

There were no related party transactions for the year ended 31 March 2023.

Page 31